Try our mobile app

Published: 2022-05-11
<<<  go to MFC company page
 
  
  
  
First Quarter  Report to  Shareholders   Three months ended  March 31, 2022               Manulife Financial Corporation  
 
 
Manulife reports 1Q22 net income of $3.0 billion, core earnings of $1.6 billion, APE sales of $1.6 billion, and Global Wealth and Asset Management net inflows of $6.9 billion  
Today, Manulife announced its first quarter of 2022 (“1Q22”) results. Key highlights include:  
  Net income attributed to shareholders of $3.0 billion in 1Q22, up $2.2 billion from the first quarter of 2021 
(“1Q21”)  
  Core earnings1 of $1.6 billion in 1Q22, down 4% on a constant exchange rate basis from 1Q212 
 LICAT ratio3 of 140% 
 Core ROE4 of 11.8% and ROE of 23.0% in 1Q22 
 NBV5 of $513 million in 1Q22, down 14%6 from 1Q21 
 APE sales5 of $1.6 billion in 1Q22, down 9% from 1Q21 
  Global Wealth and Asset Management (“Global WAM”) net inflows5 of $6.9 billion in 1Q22, compared with net 
inflows of $1.4 billion in 1Q21  
  Global WAM average AUMA5 increased by 8% in 1Q22 from 1Q21 
  Closed the U.S. variable annuity reinsurance transaction and released $2.4 billion of capital.7 We commenced 
share buybacks under our Normal Course Issuer Bid (“NCIB”), and as of March 31, 2022 purchased for cancellation approximately 14.4 million common shares for $377 million  
 Embedded value5 of $64.8 billion or $33.35 per share, as of December 31, 2021, an increase of $3.7 billion 
from December 31, 2020 
“Our diversified footprint, operational resilience, and proven digital capabilities enabled us to deliver solid results in the first quarter, despite a challenging operating environment caused by the resurgence of COVID-19 and global market volatility,” said Manulife President & Chief Executive Officer Roy Gori.  
“Global WAM generated another quarter of strong net inflows of $6.9 billion, and our Canada and U.S. insurance businesses achieved double-digit NBV growth, benefiting from ongoing strong customer demand,” Mr. Gori continued. “While the rapid and unprecedented resurgence of COVID-19 disrupted new business activities in multiple markets in Asia, our diversified, digitally-enabled, and well-established distribution channels delivered double digit growth in APE Sales and NBV relative to the average levels during the first wave of the pandemic in the first and second quarters of 2020.”   
“Looking to the future, we believe the importance of insurance and wealth management solutions is more visible than ever before and we are encouraged to see signs of stronger customer demand as containment measures relax in some markets. I am confident in our ability to capture this rebound as those markets recover from these temporary disruptions.” Mr. Gori added. 
  
 
1   Core earnings is a non-GAAP financial measure. For more information on non-GAAP and other financial measures, see “Non-GAAP and other financial 
measures” in our First Quarter 2022 Management’s Discussion and Analysis (“1Q22 MD&A”) for additional information. 
2   Percentage growth / declines in core earnings stated on a constant exchange rate basis is a non-GAAP ratio. 
3  Life Insurance Capital Adequacy Test (“LICAT”) ratio of The Manufacturers Life Insurance Company (“MLI”). LICAT ratio is disclosed under the Office of the 
Superintendent of Financial Institutions Canada’s (“OSFI’s”) Life Insurance Capital Adequacy Test Public Disclosure Requirements guideline. 
4   Core return on common shareholders’ equity (“Core ROE”) is a non-GAAP ratio. 
5   For more information on new business value (“NBV”), annualized premium equivalent (“APE”) sales, net flows, average assets under management and 
administration (“average AUMA”) and embedded value, see “Non-GAAP and other financial measures” in our 1Q22 MD&A. 
6   In this news release, percentage growth / declines in NBV, APE sales and average AUMA are stated on a constant exchange rate basis. 7   Includes a release of $1.6 billion of additional capital, a one-time after-tax gain of $842 million recognized in 1Q22, and a one-time after-tax loss of $40 million 
recognized in the fourth quarter of 2021 (“4Q21”). 
 
Manulife Financial Corporation – First Quarter 2022  1 
 
“Our U.S. variable annuity reinsurance transaction with Venerable Holdings Inc. closed during the quarter, resulting in the release of $2.4 billion of capital. We commenced share buybacks and purchased 0.74% of our common shares in the first two months following the transaction, demonstrating our commitment to deliver shareholder value and neutralize the impact of the transaction on Core EPS,” said Phil Witherington, Chief Financial Officer. “We also delivered in-force business growth of 7% after excluding the impact of the transaction1, and achieved net favourable policyholder experience amid continued impacts from COVID-19, reflecting the diverse nature of our business.” 
“We are pleased to be providing an update on the expected impacts of IFRS 17 on our financial reporting and targets as we look towards its upcoming adoption. IFRS 17 will impact where, when and how specific items are recognized in the financial statements; however, it will not impact the fundamental economics of our business, our financial strength, claims paying ability, or the dividend capacity of the Company. We are committed to our medium-term financial and operating targets under IFRS 17, and upon transition our core ROE target will be increased to 15%+ and dividend payout ratio2 target range will be increased to 35% – 45% as a result of expected changes in equity and core earnings,” added Mr. Witherington.3 
BUSINESS HIGHLIGHTS: 
In Asia, we commenced offering insurance solutions to VietinBank’s 14 million customers, as part of our new 16-year exclusive bancassurance partnership in Vietnam. In the U.S., we closed the transaction to reinsure over 75% of the legacy variable annuity block. The transaction resulted in the release of $2.4 billion of capital. In Global WAM, we announced the launch of the Real Asset Investment Strategy in Canada, which provides investors access to a mix of global private and public real asset investments, combining the benefits of broad private asset exposures with the liquidity benefits of allocating to public markets. 
In addition, we continued to make progress on our digital journey in 1Q22. In Asia, greater than 10% of APE sales resulted from leads generated using advanced analytics to identify additional needs from existing customers. In Canada, we launched an enhanced Manulife Vitality mobile app experience for our individual insurance business, giving the app a new look and feel with easier navigation to further drive customer engagement. In the U.S., we reduced the time to onboard a producer in our digital brokerage channel from three weeks to just five days, by implementing automated background checks. In our Global WAM Retirement business, we enabled registration directly through the mobile app in Canada, resulting in approximately 50,000 customers using our mobile applications by the end of the quarter.  
 
 
1   Adjusted for $45 million (pre-tax) of lost expected profit on in-force due to the U.S. variable annuity reinsurance transaction. Percentage growth is stated on a 
constant exchange rate basis. 
2   Common share core dividend payout ratio (“dividend payout ratio”) is a non-GAAP ratio. 3
  See “Caution regarding forward-looking statements” below. 
 
Manulife Financial Corporation – First Quarter 2022  2 
 
FINANCIAL HIGHLIGHTS:  
 Quarterly Results 
($ millions, unless otherwise stated) 1Q22 1Q21 
Profitability:   
Net income attributed to shareholders  $ 2,970  $ 783 
Core earnings  $ 1,552  $  1,629 
Diluted earnings per common share ($)  $ 1.50  $ 0.38 
Diluted core earnings per common share (“Core EPS”) ($)(1)  $ 0.77   $ 0.82 
Return on common shareholders’ equity (“ROE”) 23.0% 6.4% 
Core ROE  11.8%  13.7% 
Expense efficiency ratio(1) 50.0% 48.5% 
General expenses  $ 1,898 $   2,032 
Business Performance:   
Asia new business value  $ 340  $ 477 
Canada new business value  $ 104  $ 78 
U.S. new business value  $ 69  $ 44 
Total new business value  $ 513  $ 599 
Asia APE sales  $ 1,048  $  1,280 
Canada APE sales  $ 363  $ 355 
U.S. APE sales  $ 199  $ 150 
Total APE sales  $ 1,610  $  1,785 
Global WAM net flows ($ billions)  $ 6.9  $ 1.4 
Global WAM gross flows ($ billions)(2)   $ 38.5  $ 39.7 
Global WAM assets under management and administration ($ billions)(3)  $ 808.0  $  764.1 
Global WAM total invested assets ($ billions)  $ 3.5   $ 4.3 
Global WAM net segregated funds net assets ($ billions)  $ 236.6   $  234.5 
Financial Strength:   
MLI’s LICAT ratio 140% 137% 
Financial leverage ratio 26.4% 29.5% 
Book value per common share ($)  $ 26.33  $  23.40 
Book value per common share excluding AOCI ($)  $ 25.28  $  21.84 
(1)  This item is a non-GAAP ratio. (2)  For more information on gross flows, see “Non-GAAP and other financial measures” in our 1Q22 MD&A.  (3)  This item is a non-GAAP financial measure.  
 
 
Manulife Financial Corporation – First Quarter 2022  3 
 
PROFITABILITY:  
Reported net income attributed to shareholders of $3.0 billion in 1Q22, up $2.2 billion from 1Q21 The increase in net income attributed to shareholders was driven by gains from the direct impact of markets compared with losses in the prior year quarter, a gain related to the U.S. variable annuity reinsurance transaction, and a larger gain from investment-related experience compared with the prior year quarter. Investment-related experience in 1Q22 reflected the favourable impact of fixed income reinvestment activities, higher-than-expected returns (including fair value changes) on alternative long duration assets primarily driven by fair value gains on private equity and real estate as well as favourable credit experience. The gain from the direct impact of markets in 1Q22 reflected the flattening of the yield curve in the U.S. and Canada and widening corporate spreads in the U.S., partially offset by unfavourable equity market performance and losses on the sale of available-for-sale bonds. 
Delivered core earnings of $1.6 billion in 1Q22, a decrease of 4% compared with 1Q21 The decrease in core earnings was driven by lower new business gains in Asia, unfavourable impact of markets on seed money investments in new segregated and mutual funds (compared with gains in the prior year quarter) and lower in-force earnings in U.S. Annuities, primarily due to the variable annuity reinsurance transaction. These items were partially offset by experience gains, in-force business growth in Canada and Asia, higher yield on fixed income investments and lower cost of external debt in Corporate and Other, and higher new business gains in Canada and the U.S. 
BUSINESS PERFORMANCE: 
New business value (“NBV”) of $513 million in 1Q22, a decrease of 14% compared with 1Q21 In Asia, NBV decreased 28% to $340 million, reflecting lower sales volumes in Hong Kong and several markets in Asia Other1 due to the impact of COVID-19, lower corporate-owned life insurance (“COLI”) product sales in Japan, and unfavourable product mix related to lower critical illness sales in mainland China. In Canada, NBV of $104 million was up 33% from 1Q21, driven by higher margins across all business lines. In the U.S., NBV of $69 million was up 57% from 1Q21, driven by higher sales volumes and interest rates, and favourable product mix. 
Annualized premium equivalent (“APE”) sales of $1.6 billion in 1Q22, a decrease of 9% compared with 1Q21 In Asia, APE sales decreased 17% due to continued adverse impacts from COVID-19 in Hong Kong and several markets in Asia Other and lower sales in Japan. In Japan, APE sales declined 48%, primarily due to a decrease in COLI product sales. In Hong Kong, APE sales decreased 23% driven by tighter containment measures following an outbreak of COVID-19 during the quarter. Asia Other APE sales decreased 8%, as higher sales in bancassurance in Singapore were more than offset by lower agency sales, which were adversely impacted by a resurgence of COVID-19 in markets such as Vietnam and Indonesia, and lower critical illness sales in mainland China. In Canada, APE sales increased 2%, primarily driven by increased customer demand for our lower risk segregated fund products and higher mid-size group insurance sales, partially offset by variability in the large-case group insurance market. In the U.S., APE sales increased 32%, driven by our differentiated domestic product offerings which include the John Hancock Vitality feature and higher customer demand for insurance protection in the current COVID-19 environment of greater consumer interest in improving baseline health, and strong international sales, which are reported as a part of the U.S. segment results.  
Reported Global Wealth and Asset Management net inflows of $6.9 billion in 1Q22, compared with 1Q21 net inflows of $1.4 billion  Net inflows in Retail were $4.0 billion in 1Q22 compared with net inflows of $6.5 billion in 1Q21, reflecting lower gross flows, mainly in fixed income products and higher mutual fund redemptions in Canada. This was partially offset by Asia Retail, as higher gross flows in mainland China and Japan were partially offset by Indonesia. U.S. Retail net inflows remained robust and were in line with prior year. Net inflows in Retirement were $2.0 billion in  
 
1   Asia Other excludes Hong Kong and Japan. 
 
Manulife Financial Corporation – First Quarter 2022  4 
 
1Q22 compared with net inflows of $2.1 billion in 1Q21, reflecting higher plan redemptions, partially offset by growth in member contributions and new plan sales, as well as lower member withdrawals. Net inflows in Institutional Asset Management were $0.9 billion in 1Q22 compared with net outflows of $7.2 billion in 1Q21, driven by the non-recurrence of a $9.4 billion redemption in Asia in 1Q21, partially offset by lower sales of fixed income mandates. 
UPDATE ON IFRS 17:1 
IFRS 17 “Insurance Contracts” will replace IFRS 4 “Insurance Contracts” beginning on January 1, 2023 and will materially change the recognition and measurement of insurance contracts and the corresponding presentation and disclosures in the Company’s financial statements. The establishment of a Contractual Service Margin (“CSM”) on our in-force business is expected to lead to an increase in insurance contract liabilities and, together with other measurement impacts on our assets and liabilities, to decrease equity by approximately 20% upon transition. The deferral of new business gains via the CSM and the amortization of CSM on our in-force business into income as services are provided, and to a substantially lesser extent the timing of investments results, are expected to result in a net reduction of 2022 core earnings, on transition, of approximately 10% under IFRS 17 compared with IFRS 4. 
The CSM will be treated as available capital under LICAT2, and our capital position will remain strong under IFRS 17. We are also confirming our medium-term financial and operating targets under IFRS 17, and upon transition our core ROE target will be increased to 15%+ (from 13%+ currently) as a result of the expected changes to core earnings and equity, and our dividend payout ratio target range will be increased to 35% – 45% (from 30% – 40% currently) as a result of the expected changes to core earnings. Given that CSM is an objective metric that illustrates the growth and future earnings capability of an insurance business, we will be introducing two new medium-term targets: new business CSM growth of 15% per year and CSM balance growth of 8% – 10% per year.  
  
 
1   See “Caution regarding forward-looking statements” below. The information presented reflects the Company’s current interpretation of IFRS 17 based on its 
facts and circumstances as of the date hereof. Such interpretation, or the underlying relevant facts and circumstances, may change. The Company’s interpretation may also change pending the final issuance of regulatory and industry guidance relating to IFRS 17.
 
2   As indicated in OSFI’s revised draft Life Insurance Capital Adequacy Test (LICAT) 2023 guideline issued on June 21, 2021. 
 
Manulife Financial Corporation – First Quarter 2022  5 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS This Management’s Discussion and Analysis (“MD&A”) is current as of May 11, 2022, unless otherwise noted. This MD&A should be read in conjunction with our unaudited Interim Consolidated Financial Statements for the three months ended March 31, 2022 and the MD&A and audited Consolidated Financial Statements contained in our 2021 Annual Report. 
For further information relating to our risk management practices and risk factors affecting the Company, see “Risk Management and Risk Factors” and “Critical Actuarial and Accounting Policies” in the MD&A in our 2021 Annual Report and the “Risk Management” note to the Consolidated Financial Statements in our most recent annual and interim reports. 
In this MD&A, the terms “Company”, “Manulife”, “we” and “our” mean Manulife Financial Corporation (“MFC”) and its subsidiaries. All amounts are reported in Canadian dollars, unless otherwise indicated. Any information contained in, or otherwise accessible through, websites mentioned in this MD&A does not form a part of this document. 
Contents 
A.  TOTAL COMPANY PERFORMANCE 1. Profitability 2.  Business performance  3.  Financial strength  4. Revenue 5.  Assets under management and administration 6.  Impact of fair value accounting 7.  Impact of foreign currency exchange rates 8. Business C.  RISK MANAGEMENT AND RISK 
FACTORS UPDATE 
1.  Variable annuity and segregated fund 
guarantees 
2.  Caution related to sensitivities 3.  Publicly traded equity performance risk 4.  Interest rate and spread risk sensitivities and  
exposure measures  
highlights  5.  Alternative long-duration asset performance risk 6.  Credit risk exposure measures 7.  Risk factors – strategic risk from changes in tax 
9. Embedded value 
10.  Update on transition to IFRS17 
laws 
B. PERFORMANCE BY SEGMENT  1. Asia 
 
D.  CRITICAL ACTUARIAL AND 
2. Canada 3. U.S. ACCOUNTING POLICIES  
 1.  Critical actuarial and accounting policies 2.  Sensitivity of earnings to asset related 
4.  Global Wealth and Asset Management 5.  Corporate and Other 
assumptions 
 3.  Accounting and reporting changes 
E. OTHER 1.  Outstanding common shares - selected 
information 
2.  Legal and regulatory proceedings 3.  Non-GAAP and other financial measures 4.  Caution regarding forward-looking statements 5.  Quarterly financial information 6. Other
 
 
 
  
 
Manulife Financial Corporation – First Quarter 2022  6 
 
TOTAL COMPANY PERFORMANCE 
A1 Profitability  
 Quarterly Results 
($ millions, unless otherwise stated) 1Q22 4Q21 1Q21 
Net income attributed to shareholders  $  2,970   $  2,084  $ 783 
Core earnings(1)  $  1,552   $  1,708  $  1,629 
Diluted earnings per common share ($)  $  1.50   $  1.03   $  0.38 
Diluted core earnings per common share (“Core EPS”) ($)(2)  $  0.77   $  0.84   $  0.82 
Return on common shareholders’ equity (“ROE”)   23.0%    15.6%    6.4% 
Core ROE(2)   11.8%    12.7%    13.7% 
Expense efficiency ratio(2) 50.0% 49.0% 48.5% 
General expenses 1,898 2,000 2,032 
 (1)  This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information. (2)  This item is a non-GAAP ratio. See “Non-GAAP and other financial measures” below for more information. 
Quarterly profitability Manulife’s net income attributed to shareholders was $2,970 million in the first quarter of 2022 (“1Q22”) compared with $783 million in the first quarter of 2021 (“1Q21”). Net income attributed to shareholders is comprised of core earnings (consisting of items we believe reflect the underlying earnings capacity of the business), which amounted to $1,552 million in 1Q22 compared with $1,629 million in 1Q21, and items excluded from core earnings, which amounted to a net gain of $1,418 million in 1Q22 compared with a net charge of $846 million in 1Q21. The effective tax rate on net income attributed to shareholders in 1Q22 was 21% compared with a tax recovery of 4% in 1Q21, reflecting differences in the jurisdictional mix of pre-tax profits and losses.  
Net income attributed to shareholders increased $2,187 million compared with 1Q21, driven by gains from the direct impact of markets compared with losses in 1Q21, a gain related to the U.S. variable annuity reinsurance transaction, and a larger gain from investment-related experience compared with 1Q21. Investment-related experience in 1Q22 reflected the favourable impact of fixed income reinvestment activities, higher-than-expected returns (including fair value changes) on alternative long-duration assets (“ALDA”) primarily driven by fair value gains on private equity and real estate as well as favourable credit experience. The gain from the direct impact of markets in 1Q22 reflected the flattening of the yield curve in the U.S. and Canada and widening corporate spreads in the U.S., partially offset by unfavourable equity market performance and losses on the sale of available-for-sale (“AFS”) bonds. 
Core earnings decreased $77 million or 4% on a constant exchange rate basis1 compared with 1Q21. The decrease in core earnings in 1Q22 compared with 1Q21 was driven by lower new business gains in Asia, unfavourable impact of markets of $63 million in 1Q22 on seed money investments in new segregated and mutual funds (compared with gains of $16 million in the prior year quarter), and lower in-force earnings in U.S. Annuities, including $35 million due to the variable annuity reinsurance transaction. These items were partially offset by experience gains, in-force business growth in Canada and Asia, higher yield on fixed income investments and lower cost of external debt in Corporate and Other, and higher new business gains in Canada and the U.S. In 1Q22, core earnings included a net gain of $36 million ($50 million pre-tax) related to policyholder insurance and annuity experience compared with a net gain of $48 million ($61 million pre-tax) in 1Q21.2 Actions to improve the capital efficiency of our legacy business were driven by the U.S. variable annuity reinsurance transaction, which 
 
1   Percentage growth / declines in core earnings, core general expenses, pre-tax core earnings, assets under management and administration, assets under 
management, core EBITDA, general expenses, Manulife Bank average net lending assets and Global Wealth and Asset Management (“Global WAM”) revenue are stated on a constant exchange rate basis, a non-GAAP ratio. See “Non-GAAP and other financial measures” below for more information. 
2   Policyholder experience includes gains of $14 million post-tax in 1Q22 (1Q21 – gains of $10 million post-tax) from the release of margins on medical policies in 
Hong Kong that have lapsed for customers who have opted to change their existing policies to the new Voluntary Health Insurance Scheme (“VHIS”) products. These gains did not have a material impact on core earnings as they were mostly offset by new business strain. 
 
Manulife Financial Corporation – First Quarter 2022  7 
 
resulted in $35 million lower core earnings in 1Q22 compared with 1Q21. Excluding these actions, in-force business increased 7%1 compared with 1Q21. 
Core earnings by segment is presented in the table below.  
Core earnings by segment Quarterly Results 
($ millions, unaudited) 1Q22 4Q21 1Q21 
Asia  $ 537 $ 547 $ 570 
Canada 314 286 264 
U.S. 486 467 501 
Global Wealth and Asset Management 324 387 312 
Corporate and Other (excluding core investment gains) (209) (79) (118) 
Core investment gains(1),(2) 100 100 100 
Total core earnings $ 1,552 $ 1,708 $ 1,629 
(1)  This item is disclosed under the Office of the Superintendent of Financial Institution’s (“OSFI’s”) Source of Earnings Disclosure (Life Insurance Companies) 
guideline.  
(2)  As outlined in our definition of core earnings in section E3 “Non-GAAP and other financial measures”: Up to $400 million of net favourable investment-related 
experience will be reported in core earnings in a single year, which are referred to as “core investment gains”. This means up to $100 million in the first quarter, up to $200 million on a year-to-date basis in the second quarter, up to $300 million on a year-to-date basis in the third quarter and up to $400 million on a full year basis in the fourth quarter. Any investment-related experience losses reported in a quarter will be offset against the net year-to-date investment-related experience gains with the difference being included in core earnings subject to a maximum of the year-to-date core investment gains and a minimum of zero, which reflects our expectation that investment-related experience will be positive through-the-business cycle. 
The table below presents net income attributed to shareholders consisting of core earnings and items excluded from core earnings. 
 Quarterly Results 
($ millions, unaudited) 1Q22 4Q21 1Q21 
Core earnings $ 1,552 $ 1,708 $ 1,629 
Items excluded from core earnings:(1)    
Investment-related experience outside of core earnings(2)  558  126  77 
Direct impact of equity markets and interest rates and 
variable annuity guarantee liabilities(3)  97 398 (835) 
Direct impact of equity markets and variable annuity guarantee liabilities (110) 124   3 
Fixed income reinvestment rates assumed in the valuation of policy liabilities 351 454 (832) 
Sale of AFS bonds and derivative positions in the Corporate and Other segment (144) (180) (6) 
Restructuring charge(4) - (115) 
Reinsurance transactions, tax-related items and other(5) 763 (148) 27 
Total items excluded from core earnings    1,418  376  (846) 
Net income attributed to shareholders  2,970 $ 2,084 $  783 
(1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. (2)  Total investment-related experience in 1Q22 was a net gain of $658 million, compared with a net gain of $177 million in 1Q21, and in accordance with our 
definition of core earnings, we included $100 million of investment-related experience gains in core earnings and a $558 million gain in items excluded from core earnings in 1Q22 ($100 million of core investment gains and a gain of $77 million, respectively, in 1Q21). Investment-related experience gains in 1Q22 reflected the favourable impact of fixed income reinvestment activities, higher-than-expected returns (including fair value changes) on ALDA primarily driven by fair value gains on private equity and real estate investments, and favourable credit experience. Investment-related experience gains in 1Q21 reflected higher-than-expected returns (including fair value changes) on ALDA primarily driven by fair value gains on private equity investments partially offset by lower-than-assumed returns on real estate, the favourable impact of fixed income reinvestment activities and favourable credit experience. 
(3)  The direct impact of markets was a net gain of $97 million in 1Q22 driven by the flattening of the yield curve in the U.S. and Canada and widening corporate 
spreads in the U.S. partially offset by unfavourable equity market performance and losses on the sale of AFS bonds. The direct impact of markets was a net charge of $835 million in 1Q21. Approximately one-half of the 1Q21 charge was due to non-parallel yield curve movements, primarily driven by the steepening of the yield curve in the U.S. and Canada and the other half was due to the impact of higher risk-free interest rates and narrowing corporate spreads.  
(4)  In 1Q21, we reported a restructuring charge of $150 million pre-tax ($115 million post-tax) related to actions that are expected to result in recurring total annual 
expense savings of $250 million (pre-tax) by 2023; $100 million (pre-tax) of these expected total annual savings were realized in 2021, and $200 (pre-tax) million 
of total annual savings are expected in 2022.2  
(5)  The 1Q22 net gain of $763 million included an $842 million gain resulting from the U.S. variable annuity reinsurance transaction, partially offset by a charge of 
$71 million related to withholding tax on anticipated remittances resulting from the U.S. variable annuity reinsurance transaction and an integration charge of $8 million in our Vietnam operation. The 1Q21 net gain included a tax gain related to the divestment of our Thailand operation of $19 million and reinsurance transactions in Asia of $8 million.
  
 
1   Percentage growth is based on the pre-tax impact of these actions, and is stated on a constant exchange rate basis. 2   See “Caution regarding forward-looking statements” below.  
 
Manulife Financial Corporation – First Quarter 2022  8 
 
Net income attributed to shareholders by segment is presented in the following table. 
Net income attributed to shareholders by segment Quarterly Results 
($ millions, unaudited) 1Q22 4Q21 1Q21 
Asia  $ 773 $ 645 $ 957 
Canada 547 616 (19) 
U.S. 2,067 494 96 
Global Wealth and Asset Management 324 387 312 
Corporate and Other  (741) (58) (563) 
Total net income attributed to shareholders 2,970 $ 2,084 $  783 
The expense efficiency ratio was 50.0% for 1Q22, compared with 48.5% in 1Q21. The 1.5 percentage point increase in the ratio compared with 1Q21 was driven by a 6% decrease in pre-tax core earnings1 and core general expenses1 that were in line with 1Q21. Core general expenses reflected temporary reductions in distribution-related and discretionary expenses due to lower 1Q22 sales, offset by higher 1Q22 workforce costs. We continue to focus on expense discipline to achieve our goal of consistently achieving a ratio of less than 50%. 
Total general expenses decreased 6% on a constant exchange rate basis due to the 1Q21 restructuring charge partially offset by a 1Q22 integration charge in our Vietnam operation and expenses associated with the U.S. variable annuity reinsurance transaction. Total general expenses decreased 7% on an actual exchange rate basis reflecting the previously-noted items partially offset by the favourable impact of the strengthening of the Canadian dollar compared with the Japanese Yen. 
A2 Business performance 
 Quarterly Results 
($ millions, unless otherwise stated) (unaudited) 1Q22 4Q21 1Q21 
Asia APE sales $ 1,048 $ 890 1,280 
Canada APE sales $ 363 $ 295 $  355 
U.S. APE sales $ 199 $ 244 $  150 
Total APE sales(1) $ 1,610 $ 1,429 $  1,785 
Asia new business value $ 340 $ 391 $  477 
Canada new business value $ 104 $ 82 $  78 
U.S. new business value $ 69 $ 82 $  44 
Total new business value(1) $ 513 $ 555 $  599 
Global Wealth and Asset Management net flows ($ billions)(1)  $ 6.9  $ 8.1  1.4 
Global Wealth and Asset Management gross flows ($ billions)(1)  $ 38.5  $ 36.0  39.7 
Global Wealth and Asset Management assets under management  
and administration ($ billions)(2)  $ 808.0 $ 855.9  $ 764.1 
Global Wealth and Asset Management total invested assets ($ billions)  $ 3.5 $ 4.5  $ 4.3 
Global Wealth and Asset Management segregated funds net assets ($ billions)  $ 236.6 $ 252.6  $ 234.5 
Total assets under management and administration ($billions)(2),(3)  $ 1,349.2  $ 1,425.8  $ 1,294.9 
Total invested assets ($ billions)(3)  $ 409.4 $ 427.1  $ 397.9 
Total segregated fund net assets ($ billions)(3)  $ 371.9 $ 399.8  $ 371.7 
 (1)  For more information on this metric, see “Non-GAAP and other financial measures” below. (2)  This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information. (3)  See section A5 below for more information.  
Annualized premium equivalent (“APE”) sales were $1.6 billion in 1Q22, a decrease of 9%2 compared with 1Q21. In Asia, APE sales decreased 17% compared with 1Q21 due to continued adverse impacts from COVID-19 in Hong Kong and several markets in Asia Other3
 and lower sales in Japan. In Japan, APE sales declined 48%, 
compared with 1Q21 primarily due to a decrease in corporate-owned life insurance (“COLI”) product sales. In Hong Kong, APE sales decreased 23% compared with 1Q21 driven by tighter containment measures following an 
 
1  This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information. 
2  Percentage growth / declines in APE sales, gross flows, net flows, and NBV are stated on a constant exchange rate basis. 
3   Asia Other excludes Hong Kong and Japan. 
 
Manulife Financial Corporation – First Quarter 2022  9 
 
outbreak of COVID-19 during the quarter. Asia Other APE sales decreased 8% compared with 1Q21, as higher sales in bancassurance in Singapore were more than offset by lower agency sales, which were adversely impacted by a resurgence of COVID-19 in markets such as Vietnam and Indonesia, and lower critical illness sales in mainland China. In Canada, APE sales increased 2% compared with 1Q21, primarily driven by increased customer demand for our lower risk segregated fund products and higher mid-size group insurance sales, partially offset by variability in the large-case group insurance market. In the U.S., APE sales increased 32% compared with 1Q21, driven by our differentiated domestic product offerings which include the John Hancock Vitality feature and higher customer demand for insurance protection in the current COVID-19 environment of greater consumer interest in improving baseline health, and strong international sales, which are reported as a part of the U.S. segment results. 
New business value (“NBV”) was $513 million in 1Q22, a decrease of 14% compared with 1Q21. In Asia, NBV decreased 28% compared with 1Q21 to $340 million, reflecting lower sales volumes in Hong Kong and several markets in Asia Other due to the impact of COVID-19, lower COLI product sales in Japan, and unfavourable product mix related to lower critical illness sales in mainland China. In Canada, NBV of $104 million was up 33% compared with 1Q21, driven by higher margins across all business lines. In the U.S., NBV of $69 million was up 57% compared with 1Q21, driven by higher sales volumes and interest rates, and favourable product mix. 
Global Wealth and Asset Management reported net inflows of $6.9 billion in 1Q22 compared with net inflows of $1.4 billion in 1Q21. Net inflows in Retail were $4.0 billion in 1Q22 compared with net inflows of $6.5 billion in 1Q21, reflecting lower gross flows, mainly in fixed income products and higher mutual fund redemptions in Canada. This was partially offset by Asia Retail, as higher gross flows in mainland China and Japan were partially offset by Indonesia. U.S. Retail net inflows remained robust and were in line with 1Q21. Net inflows in Retirement were $2.0 billion in 1Q22 compared with net inflows of $2.1 billion in 1Q21, reflecting higher plan redemptions, partially offset by growth in member contributions and new plan sales, as well as lower member withdrawals. Net inflows in Institutional Asset Management were $0.9 billion in 1Q22 compared with net outflows of $7.2 billion in 1Q21, driven by the non-recurrence of a $9.4 billion redemption in Asia in 1Q21, partially offset by lower sales of fixed income mandates. 
A3  Financial strength  
 Quarterly Results 
(unaudited) 1Q22 4Q21 1Q21 
MLI’s LICAT ratio(1)  140%  142%  137% 
Financial leverage ratio  26.4%  25.8%  29.5% 
Consolidated capital ($ billions)(2) $ 63.9 $ 66.0 $ 59.5 
Book value per common share ($) $ 26.33 $ 26.78 $ 23.40 
Book value per common share excluding AOCI ($) $ 25.28 $ 24.12 $ 21.84 
  (1)  This item is disclosed under OSFI’s Life Insurance Capital Adequacy Test Public Disclosure Requirements guideline. (2)  This item is a capital management measure. For more information on this metric, see “Non-GAAP and other financial measures” below. 
The Life Insurance Capital Adequacy Test (“LICAT”) ratio for The Manufacturers Life Insurance Company (“MLI”) as at March 31, 2022 was 140% compared with 142% as at December 31, 2021. The two percentage point decrease was driven by an unfavourable capital impact from the large increase in risk-free rates, partly offset by a favorable impact from the U.S. variable annuity reinsurance transaction.  
MFC’s LICAT ratio was 128% as at March 31, 2022, compared with 132% as at December 31, 2021. The difference between the MLI and MFC ratios as at March 31, 2022 was largely due to the $5.7 billion of MFC senior debt outstanding that does not qualify as available capital at the MFC level but, based on the form it was down-streamed, qualifies as regulatory capital for MLI. Net capital issuance was largely neutral to MLI as the issuance of senior debt was offset by preferred share redemptions and common share buybacks.  
 
 
Manulife Financial Corporation – First Quarter 2022  10 
 
MFC’s financial leverage ratio as at March 31, 2022 was 26.4%, an increase of 0.6 percentage points from 25.8% as at December 31, 2021. The increase in the ratio was driven by the net issuance of securities1, a decrease in the carrying value of AFS debt securities from higher interest rates, the impact of a stronger Canadian dollar and common share buybacks, partially offset by growth in retained earnings. 
MFC’s consolidated capital was $63.9 billion as at March 31, 2022, a decrease of $2.1 billion compared with $66.0 billion as at December 31, 2021, driven by a decline in total equity due to a reduction in the carrying value of AFS debt securities from higher interest rates, the impact of a stronger Canadian dollar, the redemption of preferred shares and common share buybacks, partially offset by growth in retained earnings.  
Cash and cash equivalents and marketable securities2 was $250.1 billion as at March 31, 2022 compared with $268.4 billion as at December 31, 2021. The reduction was primarily driven by the lower market value of fixed income instruments due to higher interest rates. 
Book value per common share as at March 31, 2022 was $26.33, a 2% decrease compared with $26.78 as at December 31, 2021. Book value per common share excluding accumulated other comprehensive income (“AOCI”) was $25.28 as at March 31, 2022, a 5% increase compared with $24.12 as at December 31, 2021. The number of common shares outstanding was 1,929 million as at March 31, 2022 and was 1,943 million as at December 31, 2021. 
A4 Revenue 
 Quarterly Results 
($ millions, unaudited) 1Q22 4Q21 1Q21 
Gross premiums  $  11,654   $  11,505   $  10,992 
Premiums ceded to reinsurers (2,152)    (1,445)    (1,384) 
Net premium income 9,502 10,060 9,608 
Investment income 3,417 4,350 3,214 
Other revenue  1,991 2,741 2,637 
Revenue before realized and unrealized investment gains and losses  14,910 17,151 15,459 
Realized and unrealized gains and losses on assets supporting insurance and  
investment contract liabilities and on the macro hedge program(1)    (18,540)    4,460     (17,056) 
Total revenue  $  (3,630)   $  21,611   $  (1,597) 
 (1)  See section A6 “Impact of fair value accounting”. Also see section A1 “Profitability” for information on the direct impact of equity markets and interest rates and 
variable annuity guarantee liabilities. 
Total revenue in 1Q22 was a net loss of $3.6 billion compared with a net loss of $1.6 billion in 1Q21. The amount of revenue reported in any fiscal period can be significantly affected by fair value accounting, which can materially impact the reported realized and unrealized investment gains or losses on assets supporting insurance and investment contract liabilities and on the macro hedge program, a component of revenue (see section A7 “Impact of fair value accounting” below). Accordingly, we discuss specific drivers of revenue in each segment before realized and unrealized investment gains and losses in section B “Performance by Segment” below. 
1Q22 revenue before realized and unrealized investment gains and losses of $14.9 billion decreased $0.5 billion compared with 1Q21, driven primarily by the closing of the U.S. variable annuity reinsurance transaction in 1Q22, which increased ceded premiums and reduced other revenue, partially offset by higher premiums from in-force business growth. 
Net realized and unrealized investment gains and losses on assets supporting insurance and investment contract liabilities and on the macro hedge program was a net charge of $18.5 billion in 1Q22 compared with a net charge of $17.1 billion in 1Q21. The charge in 1Q22 and 1Q21 was primarily driven by the impact of interest rate increases.  
  
 
1   Net issuance of securities in 1Q22 consists of the issuance of senior debt of $0.9 billion, and the redemption of preferred shares of $0.7 billion. 
2   Includes cash & cash equivalents, comprised of cash on deposit, Canadian and U.S. Treasury Bills and high quality short-term investments, and marketable 
assets, comprised of investment grade government and agency bonds, investment grade corporate bonds, investment grade securitized instruments, publicly traded common stocks and preferred shares.
 
 
Manulife Financial Corporation – First Quarter 2022  11 
 
See section A6 “Impact of fair value accounting” below. Also, see section A1 “Profitability” for additional information on the impact on 1Q22 net income attributed to shareholders from the direct impact of equity markets and interest rates and variable annuity guarantee liabilities. 
A5  Assets under management and administration (“AUMA”) 
AUMA as at March 31, 2022 was $1.3 trillion, a decrease of 4% compared with December 31, 2021, primarily due to the impact of higher interest rates and lower equity markets partially offset by 1Q22 net inflows.
 Total invested 
assets and segregated funds net assets decreased 4% and 7%, respectively, on an actual exchange rate basis primarily due to the impact of higher interest rates and lower equity markets. 
A6  Impact of fair value accounting 
Fair value accounting policies affect the measurement of both our assets and our liabilities. The difference between the reported amounts of our assets and liabilities determined as of the balance sheet date and the immediately preceding balance sheet date in accordance with the applicable fair value accounting principles is reported as investment-related experience and the direct impact of equity markets and interest rates and variable annuity guarantees, each of which impacts net income attributed to shareholders (see Section A1 “Profitability” above for discussion of 1Q22 experience). 
Net realized and unrealized investment losses on assets supporting insurance and investment contract liabilities and on the macro hedge program were $18.5 billion for 1Q22 (1Q21 – net losses of $17.1 billion). See “Revenue” section above for discussion of results. 
As outlined in “Critical Actuarial and Accounting Policies” in the MD&A in our 2021 Annual Report, net insurance contract liabilities under IFRS are determined using Canadian Asset Liability Method (“CALM”), as required by the Canadian Institute of Actuaries (“CIA”). The measurement of policy liabilities includes the estimated value of future policyholder benefits and settlement obligations to be paid over the term remaining on in-force policies, including the costs of servicing the policies, reduced by the future expected policy revenues and future expected investment income on assets supporting the policies. Investment returns are projected using current asset portfolios and projected reinvestment strategies. Experience gains and losses are reported when current period activity differs from what was assumed in the policy liabilities at the beginning of the period. We classify gains and losses by assumption type. For example, current period investing activities that increase (decrease) the future expected investment income on assets supporting the policies will result in an investment-related experience gain (loss). See description of investment-related experience in “Non-GAAP and other financial measures” below. 
A7  Impact of foreign currency exchange rates 
Changes in foreign currency exchange rates from 1Q21 to 1Q22, primarily due to a stronger Canadian dollar compared with the Japanese Yen, decreased core earnings by $9 million in 1Q22. The impact of foreign currency exchange rates on items excluded from core earnings does not provide relevant information given the nature of those items. 
  
 
Manulife Financial Corporation – First Quarter 2022  12 
 
A8 Business highlights 
In Asia, we commenced offering insurance solutions to VietinBank’s 14 million customers, as part of our new 16-year exclusive bancassurance partnership in Vietnam. In the U.S., we closed the transaction to reinsure over 75% of the legacy variable annuity block. The transaction resulted in the release of $2.4 billion1
 of capital. In Global 
WAM, we announced the launch of the Real Asset Investment Strategy in Canada, which provides investors access to a mix of global private and public real asset investments, combining the benefits of broad private asset exposures with the liquidity benefits of allocating to public markets. We have made tremendous progress increasing our relationship Net Promoter Score (“rNPS”) by 20 points from +1 in 2017 to +21 in 2021. In recent months, our service levels were impacted by temporary workforce capacity constraints and at the end of 1Q22, the rolling four quarter average NPS was tracking below our 2022 target of +31. We remain on track to achieve our 2025 supplemental goal of +37.2 
In addition, we continued to make progress on our digital journey in 1Q22. In Asia, greater than 10% of APE sales resulted from leads generated using advanced analytics to identify additional needs from existing customers. In Canada, we launched an enhanced Manulife Vitality mobile app experience for our individual insurance business, giving the app a new look and feel with easier navigation to further drive customer engagement. In the U.S., we reduced the time to onboard a producer in our digital brokerage channel from three weeks to just five days, by implementing automated background checks. In our Global WAM Retirement business, we enabled registration directly through the mobile app in Canada, resulting in approximately 50,000 customers using our mobile applications by the end of the quarter. 
A9 Embedded value3  
Embedded value was $64.8 billion or $33.35 per share, as of December 31, 2021, an increase of $3.7 billion from December 31, 2020. More information about embedded value can be found in our 2021 Embedded Value report, which is available on our website. 
A10  Update on transition to IFRS 174 
As noted in “Critical Actuarial and Accounting Policies – Future Accounting and Reporting Changes” in the MD&A in our 2021 Annual Report, IFRS 17 “Insurance Contracts” will replace IFRS 4 “Insurance Contracts” and therefore CALM effective for years beginning on January 1, 2023. The new standard will materially change the recognition and measurement of insurance contracts and the corresponding presentation and disclosures in the Company’s financial statements. We will be electing the option to record changes in insurance contract liabilities arising from changes in interest rates through other comprehensive income and will classify debt instruments as fair value through other comprehensive income under IFRS 9 “Financial Instruments”. The impacts of IFRS 17 are expected to include: 
  The establishment of a Contractual Service Margin (“CSM”) on our in-force business which is expected to 
lead to an increase in insurance contract liabilities. The CSM represents unearned profits that are expected to amortize into income as services are provided. We continue to evaluate the potential impacts of all other changes including available accounting policy choices under IFRS 17 on the measurement of our insurance contract liabilities. While there is a range of outcomes for the CSM and all other changes impacting insurance contract liabilities, a significant portion of the impact to equity is expected to result from establishing a CSM on our in-force business. The overall impact of establishing the CSM, as well as other measurement impacts on our assets and liabilities, is expected to decrease equity upon transition by 
 
1   Includes a release of $1.6 billion of additional capital, a one-time after-tax gain of $842 million recognized in 1Q22, and a one-time after-tax loss of $40 million 
recognized in the fourth quarter of 2021 (“4Q21”). 
2   See “Caution regarding forward-looking statements” below. 3   For more information on this metric, see “Non-GAAP and other financial measures” below. 4   See “Caution regarding forward-looking statements” below. The information presented reflects the Company’s current interpretation of IFRS 17 based on its 
facts and circumstances as of the date hereof. Such interpretation, or the underlying relevant facts and circumstances, may change. The Company’s interpretation may also change pending the final issuance of regulatory and industry guidance relating to IFRS 17.
 
 
Manulife Financial Corporation – First Quarter 2022  13 
 
approximately 20%. The CSM however will be treated as available capital under LICAT1, and our capital position will remain strong under IFRS 17. 
  The deferral of the recognition of new business gains via the CSM, and to a substantially lesser extent, the 
timing of investments results, will shift earnings out into future periods and thus on transition, will result in lower net income and core earnings in 2022 under IFRS 17 compared to IFRS 4. This impact will be partially offset by the amortization into income of the CSM that will be established on our in-force business. Overall, considering these items along with the various other impacts, on transition we expect 2022 core earnings to decline by approximately 10% under IFRS 17 compared with IFRS 4. In addition, we expect IFRS17 to improve the stability of both our core earnings and net income attributed to shareholders. Our net income attributed to shareholders will also be impacted by prevailing market conditions, which are difficult to predict.  
  Core earnings will remain a key performance metric and the definition will be adapted to align with IFRS 
17. Under the revised definition, core earnings will exclude items such as the direct impact of markets and interest rates, including investment experience from ALDA, realized gains and losses on AFS assets, hedge ineffectiveness, and changes in methods and assumptions recorded directly in profit or loss. We believe that the revised core earnings definition represents our operating performance and the long-term earnings capacity of the business.  
  The treatment of new business gains under IFRS 17 is materially different from IFRS 4. The CSM is an 
intrinsic part of the value of an insurance business and is a measure of growth and future earnings generation capability. This highlights the importance of the CSM as a GAAP performance measure and as such, on transition, we will be adding two new medium-term targets:  
i.) 15% growth per year for new business CSM, and  
ii.) 8% to 10% growth per year in the CSM balance.  
We are also confirming our medium-term financial and operating targets under IFRS 17, and upon transition, will adjust certain targets as follows: 
  Core ROE will be increased to 15%+ (from 13%+ currently) due to the expected changes to core earnings 
and equity, 
  Common share core dividend payout ratio2 will be increased to 35% to 45% (from 30% to 40% currently) 
due to the expected changes to core earnings, and 
  Leverage ratio definition will be adjusted to include the CSM in the denominator given the CSM represents 
unearned profit and available capital under LICAT. 
We reported $191 million (post-tax) from the impact of new business3, which is included in net income attributed to shareholders in 1Q22 (1Q21 – $280 million). Under IFRS 17, the impact of new business will be recorded in the CSM and amortized into earnings as services are provided, unless the contracts are onerous4 at issue in which case the impact will be recorded directly in earnings. An onerous designation does not necessarily mean that the contract is not profitable over its lifetime. 
  
 
1   As indicated in OSFI’s revised draft Life Insurance Capital Adequacy Test (LICAT) 2023 guideline issued on June 21, 2021. 2   This item is a non-GAAP ratio. See “Non-GAAP and other financial measures” below for more information. 3   The impact of new business represents the financial impact of all new business written in the period, including acquisition expenses. 4   Under IFRS 17, an insurance contract is onerous at the date of initial recognition if the fulfilment cash flows allocated to the contract and premiums, acquisition 
expenses and commissions arising from the contract at the date of initial recognition, in total are a net outflow (i.e. if there is a loss at initial recognition). An onerous designation does not necessarily mean that the contract is not profitable over its lifetime. 
 
Manulife Financial Corporation – First Quarter 2022  14 
 
PERFORMANCE BY SEGMENT  
B1 Asia  
($ millions, unless otherwise stated) Quarterly Results 
Canadian dollars 1Q22 4Q21 1Q21 
Net income attributed to shareholders(1)   $ 773   $ 645   $ 957 
Core earnings(1) 537 547 570 
Annualized premium equivalent sales 1,048 890 1,280 
New business value 340 391 477 
Revenue 3,012 7,951 5,840 
Revenue before realized and unrealized investment gains and losses(2) 7,568 6,874 7,221 
Assets under management ($ billions)(3) 144.4 154.7 137.0 
Total invested assets ($ billions) 120.5 129.2 113.9 
Total segregated fund invested assets ($ billions)  23.9 25.5 23.1 
U.S. dollars    
Net income attributed to shareholders(1)   US$  610   US$  513   US$  755 
Core earnings(1) 424 435 450 
Annualized premium equivalent sales  827 708 1,010 
New business value 268 311 376 
Revenue 2,377 6,313 4,610 
Revenue before realized and unrealized investment gains and losses(2) 5,975 5,458 5,701 
Assets under management ($ billions)(3) 115.6 122.0 108.9 
Total invested assets ($ billions)  96.5 101.9 90.6 
Total segregated fund invested assets ($ billions)  19.1 20.1 18.3 
 (1)  See “Non-GAAP and other financial measures” below for a reconciliation of core earnings to net income (loss) attributed to shareholders.  (2)  See section A6 “Impact of fair value accounting”. (3)  This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information.
 
Asia’s net income attributed to shareholders was $773 million in 1Q22 compared with $957 million in 1Q21. Net income attributed to shareholders is comprised of core earnings, which was $537 million in 1Q22 compared with $570 million in 1Q21, and items excluded from core earnings, which amounted to a net gain of $236 million in 1Q22 compared with a net gain of $387 million in 1Q21. See section E3 “Non-GAAP and other financial measures” below, for a reconciliation of core earnings to net income (loss) attributed to shareholders, and section A1 “Profitability” above, for explanations of the items excluded from core earnings. The changes in net income attributed to shareholders and core earnings expressed in Canadian dollars were due to the factors described below and, in addition, the change in core earnings reflected a net $9 million unfavourable impact due to changes in foreign currency exchange rates versus the Canadian dollar. 
Expressed in U.S. dollars, the presentation currency of the segment, net income attributed to shareholders was US$610 million in 1Q22 compared with US$755 million in 1Q21 and core earnings were US$424 million in 1Q22 compared with US$450 million in 1Q21. Items excluded from core earnings were a net gain of US$186 million in 1Q22 compared with a net gain of US$305 million in 1Q21.  
Core earnings in 1Q22 decreased 5% compared with 1Q21 driven by lower new business volumes reflecting COVID-19 containment measures in Hong Kong and several markets in Asia Other, lower COLI sales in Japan, and unfavourable product mix in mainland China. They were offset by in-force business growth, experience gains, and higher new business volumes in Singapore. In addition, higher investment income on allocated capital increased core earnings by US$13 million compared with 1Q21 (see Corporate and Other segment). 
APE sales in 1Q22 were US$827 million, a decrease of 17% compared with 1Q21. There continued to be adverse impacts from COVID-19 in Hong Kong and several markets in Asia Other, and lower COLI product sales in Japan. NBV in 1Q22 was US$268 million, a 28% decrease compared with 1Q21, reflecting lower sales in Hong Kong, Japan and Asia Other, and unfavourable product mix in Asia Other. New business value margin (“NBV margin”)1 was 38.1% in 1Q22 compared with 42.9% in 1Q21. 
 
1   For more information on this metric, see “Non-GAAP and other financial measures” below. 
 
Manulife Financial Corporation – First Quarter 2022  15 
 
  Hong Kong APE sales in 1Q22 were US$168 million, a 23% decrease compared with 1Q21. The decrease 
in sales was driven by tighter containment measures following an outbreak of COVID-19 during the quarter, and limitations on travel between Hong Kong and mainland China continued to impact cross-border commerce. Hong Kong NBV was US$116 million in 1Q22, a decrease of 20% compared with 1Q21 due to lower sales volumes. Hong Kong NBV margin was 69.1% in 1Q22, an increase of 3.0 percentage points compared with 1Q21.  
  Japan APE sales and NBV in 1Q22 were US$78 million and US$15 million, a decrease of 48% and 52% 
compared with 1Q21, respectively, as a result of lower COLI product sales. Japan NBV margin was 19.3% in 1Q22, a decrease of 1.8 percentage points compared with 1Q21.  
  Asia Other APE sales in 1Q22 were US$581 million, an 8% decrease compared with 1Q21 driven by 
lower agency sales, which were adversely affected by a resurgence of COVID-19 in markets such as Vietnam and Indonesia, and lower critical illness sales in mainland China. These items were partially offset by higher sales in bancassurance in Singapore. Asia Other NBV in 1Q22 of US$137 million decreased 31% compared with 1Q21, primarily due to lower sales volumes and unfavourable product mix. Asia Other NBV margin was 29.9% in 1Q22, a decrease of 10.0 percentage points compared with 1Q21. 
Assets under management were US$115.6 billion as at March 31, 2022, a decrease of US$6.4 billion or 4% compared with December 31, 2021, driven by lower total invested assets and segregated funds net assets. The decrease was driven by the impact of market movements resulting from higher interest rates, partially offset by net customer inflows of US$3.4 billion.  
Revenue was US$2.4 billion in 1Q22 compared with US$4.6 billion in 1Q21. The reduction in revenue reflects higher realized and unrealized investment losses in 1Q22 driven by the impact of higher interest rates on total invested assets. Revenue before realized and unrealized investment gains and losses was US$6.0 billion in 1Q22, an increase of US$0.3 billion compared with 1Q21, driven by recurring premium growth from in-force business. 
Business highlights – In 1Q22, we:  
  commenced offering insurance solutions to Vietinbank’s 14 million customers, as a part of our new 16-
year exclusive bancassurance partnership in Vietnam,  
  reported greater than 10% of APE sales from leads generated using advanced analytics to identify 
additional needs from existing customers, and 
  continued to deliver scale efficiencies and a modern technology architecture to support our digital 
ambitions; 68% of our applications are now hosted on the cloud, up 10% compared with 1Q21. 
B2 Canada  
 Quarterly Results 
($ millions, unless otherwise stated) 1Q22 4Q21 1Q21 
Net income (loss) attributed to shareholders(1)   $ 547   $ 616   $ (19) 
Core earnings(1) 314 286 264 
Annualized premium equivalent sales 363 295 355 
Manulife Bank average net lending assets ($ billions)(2) 23.7 23.3 22.8 
Revenue (2,283) 6,100 (2,577) 
Revenue before realized and unrealized investment income gains and losses 3,933 4,075 3,550 
Assets under management ($ billions) 152.4 162.0 152.4 
Total invested assets ($ billions) 112.7 119.9 114.5 
Segregated funds net assets ($ billions) 39.7 42.1 37.9 
 (1)  See “Non-GAAP and other financial measures” below for a reconciliation of core earnings to net income (loss) attributed to shareholders. (2)  This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information. 
Canada’s 1Q22 net income attributed to shareholders was $547 million compared with a net loss attributed to shareholders of $19 million in 1Q21. Net income attributed to shareholders is comprised of core earnings, which were $314 million in 1Q22 compared with $264 million in 1Q21, and items excluded from core earnings, which amounted to a net gain of $233 million in 1Q22 compared with a net charge of $283 million in 1Q21. See section E3 “Non-GAAP and other financial measures” below, for a reconciliation of core earnings to net income (loss) 
 
Manulife Financial Corporation – First Quarter 2022  16 
 
attributed to shareholders, and section A1 “Profitability” above, for explanations of the items excluded from core earnings.  
Core earnings increased $50 million or 19% compared with 1Q21, primarily reflecting higher in-force earnings, experience gains, which included more favourable policyholder experience, and new business gains in our individual insurance business. These items were partially offset by lower Manulife Bank earnings.  
APE sales of $363 million in 1Q22 increased by $8 million or 2% compared with 1Q21, primarily driven by increased customer demand for our lower risk segregated fund products and higher group insurance mid-size business sales, partially offset by variability in the large-case group insurance market.  
  Individual insurance APE sales in 1Q22 of $95 million increased $5 million or 6% compared with 1Q21, 
primarily due to higher par and travel sales. 
  Group insurance APE sales in 1Q22 of $157 million decreased $9 million or 5% compared with 1Q21, 
primarily due to variability in the large-case group insurance market, partially offset by higher mid-size business sales. 
  Annuities APE sales in 1Q22 of $111 million increased $12 million or 12% compared with 1Q21, due to 
increased customer demand for our lower risk segregated funds.  
Manulife Bank average net lending assets for the quarter were $23.7 billion as at March 31, 2022, up $0.4 billion or 2% compared with the quarter ended December 31, 2021. 
Assets under management were $152.4 billion as at March 31, 2022, a decrease of $9.6 billion or 6% compared with December 31, 2021, due to lower total invested assets and segregated funds net assets, primarily reflecting the impact of higher interest rates.  
Revenue in 1Q22 was a net loss of $2.3 billion compared with a net loss of $2.6 billion in 1Q21. The 1Q22 and 1Q21 net loss were primarily due to realized and unrealized investment losses driven by the impact of higher interest rates on total invested assets. Revenue before realized and unrealized investment gains and losses was $3.9 billion in 1Q22, an increase of $0.4 billion compared with 1Q21, due to growth in premiums and higher investment income. 
Business highlights – In 1Q22, we: 
  were named one of Canada’s Best Employers in 2022 by Forbes and received three recognitions from 
Mediacorp Canada Inc. as one of Canada’s Top 100 Employers, one of Canada’s Top Employers for Young People, and one of Canada’s Best Diversity Employers, and 
  launched an enhanced Manulife Vitality mobile app experience for our individual insurance business, 
giving the app a new look and feel with easier navigation to further drive customer engagement. 
 
Manulife Financial Corporation – First Quarter 2022  17 
 
B3 U.S.  
($ millions, unless otherwise stated) Quarterly Results 
Canadian dollars 1Q22 4Q21 1Q21 
Net income attributed to shareholders(1)   $ 2,067   $ 494   $ 96 
Core earnings(1) 486 467 501 
Annualized premium equivalent sales 199 244 150 
Revenue (5,344) 5,716 (5,992) 
Revenue before realized and unrealized investment income gains and losses 2,373 4,343 3,533 
Assets under management ($ billions) 222.8 244.5 228.2 
Total invested assets ($ billions) 151.0 164.9 151.9 
Segregated funds net assets ($ billions) 71.8 79.6 76.3 
U.S. dollars    
Net income attributed to shareholders(1)   US$ 1,633   US$  392  US$ 76 
Core earnings(1) 384 370 396 
Annualized premium equivalent sales 157 193 119 
Revenue (4,220) 4,537 (4,733) 
Revenue before realized and unrealized investment income gains and losses 1,875 3,447 2,791 
Assets under management ($ billions) 178.3 192.8 181.5 
Total invested assets ($ billions) 120.8 130.0 120.8 
Segregated funds net assets ($ billions) 57.5 62.8 60.7 
 (1)  See “Non-GAAP and other financial measures” below for a reconciliation of core earnings to net income (loss) attributed to shareholders. 
U.S. 1Q22 net income attributed to shareholders was $2,067 million compared with $96 million in 1Q21. Net income attributed to shareholders is comprised of core earnings, which amounted to $486 million in 1Q22 compared with $501 million in 1Q21, and items excluded from core earnings, which amounted to a net gain of $1,581 million in 1Q22 compared with a net charge of $405 million in 1Q21. See section E3 “Non-GAAP and other financial measures” below, for a reconciliation of core earnings to net income (loss) attributed to shareholders, and section A1 “Profitability” above, for explanations of the items excluded from core earnings. The changes in net income attributed to shareholders and core earnings expressed in Canadian dollars were due to the factors described below. The impact on core earnings from the change in foreign currency rate of the U.S. dollar compared with the Canadian dollar was immaterial.  
Expressed in U.S. dollars, the functional currency of the segment, 1Q22 net income attributed to shareholders was US$1,633 million compared with US$76 million in 1Q21, core earnings were US$384 million in 1Q22 compared with US$396 million in 1Q21, and items excluded from core earnings were a net gain of US$1,249 million in 1Q22 compared with a net charge of US$320 million in 1Q21. The increase in items excluded from core earnings included a gain of US$665 million related to the variable annuity reinsurance transaction which closed on February 1, 2022. 
Core earnings decreased US$12 million or 3% compared with 1Q21, with lower core earnings in Annuities partially offset by an increase in Insurance. In Annuities, the decline in core earnings was driven by reduced in-force earnings of US$28 million due to the reinsurance of a significant portion of the variable annuity block, the non-recurrence of prior year gains from the Annuity Guaranteed Minimum Withdrawal Benefit offer program, and less favourable policyholder experience. The growth in core earnings in Insurance was driven by experience gains and increased new business gains from higher sales volumes. Insurance policyholder experience was comparable with 1Q21. Long-term care policyholder experience was less favourable than prior year, while the unfavourable experience in life insurance improved compared with the prior year. In addition, higher investment income on allocated capital increased core earnings by US$6 million compared with 1Q21 (see Corporate and Other segment). 
APE sales in 1Q22 of US$157 million increased 32% compared with 1Q21 across almost all product lines. The increase was due to our differentiated domestic product offerings which include the John Hancock Vitality feature, and higher customer demand for insurance protection in the current COVID-19 environment of greater consumer 
 
Manulife Financial Corporation – First Quarter 2022  18 
 
interest in improving baseline health, as well as strong international sales. APE sales of products with the John Hancock Vitality PLUS feature in 1Q22 increased 72% compared with 1Q21. 
Assets under management as at March 31, 2022 were US$178 billion, a decrease of 8% compared with December 31, 2021. The decrease in total invested assets and segregated funds net assets was primarily due to the impact from markets, reflecting the increase in rates and a decline in equity markets, and the continued run-off of the annuity business, including impacts on total invested assets from the above noted reinsurance of a block of our variable annuity business in 1Q22. 
Revenue in 1Q22 was a net loss of US$4.2 billion compared with a net loss of US$4.7 billion in 1Q21. The 1Q22 and 1Q21 net loss were primarily due to realized and unrealized investment losses driven by the impact of higher interest rates on total invested assets, as well as the impact of the variable annuity reinsurance transaction in 1Q22. Revenue before net realized and unrealized investment gains and losses was US$1.9 billion in 1Q22 compared with US$2.8 billion in 1Q21. The US$0.9 billion decrease was driven by the impact of the above-noted variable annuity reinsurance transaction in 1Q22. 
Business highlights – In 1Q22, we:  
  closed the transaction to reinsure over 75% of the legacy variable annuity block on February 1, 2022, as 
noted above. This transaction resulted in the release of US$1.9 billion of capital, which included a cumulative one-time after-tax gain of US$633 million1, 
  enabled third-party ownership submission of life insurance applications via JH eApp. This advancement 
allows even very large cases, which are typically trust-owned, to take advantage of our digital experience, and 
  reduced the time to onboard a producer in our digital brokerage channel from three weeks to just five 
days, by implementing automated background checks. 
B4   Global Wealth and Asset Management  
 Quarterly Results 
($ millions, unless otherwise stated)  1Q22 4Q21 1Q21 
Net income attributed to shareholders(1)   $ 324   $ 387   $ 312 
Core earnings(1) 324 387 312 
Core EBITDA(2) 490 543 469 
Core EBITDA margin (%)(3) 30.9% 31.4%  30.7% 
Sales      
  Wealth and asset management gross flows 38,469 36,004 39,709 
  Wealth and asset management net flows 6,891 8,084 1,357 
Revenue 1,586 1,727 1,527 
Assets under management and administration ($ billions) 808.0 855.9 764.1 
Total invested assets ($ billions) 3.5 4.5 4.3 
Segregated funds net assets ($ billions) 236.6 252.6 234.5 
Average assets under management and administration ($ billions)(4) 820.4 835.5 765.0 
 (1)  See “Non-GAAP and other financial measures” below for a reconciliation of core earnings to net income (loss) attributed to shareholders.  (2)  This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information. (3)  This item is a non-GAAP ratio. See “Non-GAAP and other financial measures” below for more information. (4)  For more information on this metric, see “Non-GAAP and other financial measures” below. 
Global Wealth and Asset Management’s net income attributed to shareholders was $324 million in 1Q22 compared with $312 million in 1Q21. Net income attributed to shareholders is comprised of core earnings, which were $324 million in 1Q22 compared with $312 million in 1Q21 and items excluded from core earnings, which were nil in both 1Q22 and 1Q21. See section E3 “Non-GAAP and other financial measures” below, for a reconciliation of core earnings to net income (loss) attributed to shareholders. 
Core earnings in 1Q22 increased 4% compared with 1Q21 reflecting growth in net fee income driven by higher average AUMA, from the favourable impact of markets over the past 12 months and net inflows. This increase was 
 
1   The cumulative one-time after-tax gain of this transaction was US$633 million, consisting of a gain of US$665 million in 1Q22, net of a US$32 million loss 
recognized in 4Q21. 
 
Manulife Financial Corporation – First Quarter 2022  19 
 
partially offset by higher general expenses, mainly from growth in business volumes and other variable expenses, and to a lesser extent, lower fee spread. Net income attributed to shareholders increased $12 million in 1Q22 compared with 1Q21 driven by the same factors noted above for core earnings.  
Core EBITDA was $490 million in 1Q22, an increase of 6% compared with 1Q21, driven by similar factors as mentioned above. Core EBITDA margin was 30.9% in 1Q22, an increase of 20 basis points compared with 1Q21 driven by growth in net fee income as mentioned above.
 See section E3 “Non-GAAP and other financial 
measures” below, for additional information on core EBITDA and core EBITDA margin. Income before income taxes for Global WAM was $386 million in 1Q22, an increase of $20 million compared with 1Q21, driven by similar factors as noted above for core EBITDA.  
Wealth and asset management gross flows were $38.5 billion in 1Q22, a decline of 3% compared with 1Q21. By business line, the results were: 
  Retirement gross flows in 1Q22 were $15.0 billion, an increase of 6% compared with 1Q21, driven by 
growth in member contributions and new plan sales.  
  Retail gross flows in 1Q22 were $20.4 billion, a decrease of 3% compared with 1Q21, driven by lower 
gross flows mainly in fixed income products in Canada and lower gross flows in Indonesia, partially offset by higher gross flows in mainland China and Japan. In the U.S, gross flows were in line with the prior year.  
  Institutional Asset Management gross flows in 1Q22 were $3.1 billion, a decrease of 30% compared with 
1Q21, driven by lower sales of fixed income mandates. 
Wealth and asset management net inflows were $6.9 billion in 1Q22, compared with net inflows of $1.4 billion in 1Q21. By business line, the results were: 
  Net inflows in Retirement were $2.0 billion in 1Q22 compared with net inflows of $2.1 billion in 1Q21, 
reflecting higher plan redemptions, partially offset by growth in member contributions and new plan sales, as well as lower member withdrawals. 
  Net inflows in Retail were $4.0 billion in 1Q22 compared with net inflows of $6.5 billion in 1Q21 reflecting 
lower gross flows as noted above, as well as higher mutual fund redemptions in Canada. U.S. Retail net inflows remained robust and were in line with 1Q21.  
  Net inflows in Institutional Asset Management were $0.9 billion in 1Q22 compared with net outflows of 
$7.2 billion in 1Q21, driven by the non-recurrence of a $9.4 billion redemption in Asia in 1Q21, partially offset by lower sales of fixed income mandates. 
Assets under management and administration of $808.0 billion as at March 31, 2022 decreased 4% compared with December 31, 2021. The decrease was driven by lower equity market returns and the impact of higher interest rates in the quarter, partially offset by year-to-date net inflows of $6.9 billion. As at March 31, 2022, Global WAM also managed $231.4 billion in assets for the Company’s non-WAM reporting segments. Including those managed assets, AUMA managed by Global WAM1
 was $1,039.3 billion compared with $1,102.7 billion as at 
December 31, 2021. 
Segregated funds net assets were $236.6 billion for March 31, 2022, 6% lower compared with December 31, 2021 on an actual exchange rate basis, driven by the unfavorable impact of markets. Total invested assets in our general fund form a small portion of Global WAM AUMA. 
Revenue in 1Q22 was $1.6 billion, an increase of 4% compared with 1Q21, driven by growth in fee income from higher average AUMA, partially offset by lower fee spreads. 
Business highlights – In 1Q22, we: 
  announced the launch of the Real Asset Investment Strategy in Canada which provides investors access 
to a mix of global private and public real asset investments, combining the benefits of broad private asset exposures with the liquidity benefits of allocating to public markets, and 
  In Retirement, we enabled registration directly through the mobile app in Canada, resulting in 
approximately 50,000 customers using our mobile application by the end of the quarter. 
 
1   This item is a non-GAAP financial measure. See “Non-GAAP and other financial measures” below for more information. 
 
Manulife Financial Corporation – First Quarter 2022  20 
 
B5   Corporate and Other   
Quarterly Results 
($ millions, unless otherwise stated) 1Q22 4Q21 1Q21 
Net income (loss) attributed to shareholders(1)  $ (741)   $ (58)   $ (563) 
Core loss excluding core investment gains(1)  $ (209)   $ (79)   $ (118) 
Core investment gains   100    100    100 
Total core gain (loss)  $ (109)    $ 21    $ (18)  
Revenue  $ (601)    $ 117    $ (395)  
  (1)  See “Non-GAAP and other financial measures” below for a reconciliation of core earnings to net income (loss) attributed to shareholders. 
Corporate and Other is composed of investment performance on assets backing capital, net of amounts allocated to operating segments; financing costs; costs incurred by the corporate office related to shareholder activities (not allocated to the operating segments); our Property and Casualty (“P&C”) Reinsurance business; as well as our run-off reinsurance operation including variable annuities and accident and health. 
For segment reporting purposes, settlement costs for macro equity hedges and other non-operating items are included in Corporate and Other earnings. This segment is also where we reclassify favourable investment-related experience to core earnings from items excluded from core earnings, subject to certain limits (see section E3 “Non-GAAP and other financial measures” below). In each of the operating segments, we report all investment-related experience in items excluded from core earnings. 
Corporate and Other reported a net loss attributed to shareholders of $741 million in 1Q22 compared with a net loss attributed to shareholders of $563 million in 1Q21. The core loss was $109 million in 1Q22 compared with a core loss of $18 million in 1Q21 and the items excluded from core earnings amounted to a net charge of $632 million in 1Q22 compared with a net charge of $545 million in 1Q21. See section E3 “Non-GAAP and other financial measures” below, for a reconciliation of core earnings to net income (loss) attributed to shareholders, and section A1 “Profitability” above, for explanations of the items excluded from core earnings. 
The $91 million increase in core loss was primarily related to the unfavourable impact of markets of $63 million on seed money investments in new segregated funds and mutual funds in 1Q22 compared with a $16 million gain in the prior year and lower gains on sales of AFS equities, and $27 million of higher interest on allocated capital to operating segments in 1Q22. These losses were partially offset by higher yields on fixed income investments and lower interest on external debt. 
The 1Q22 items excluded from core loss was a charge of $632 million, driven by losses on sales of AFS bonds and other direct impacts of markets, the reclassification of $100 million of the total Company’s favourable investment-related experience to core earnings and withholding remittance taxes related to the reinsurance of a significant portion of our U.S. variable annuity block.  
Revenue in 1Q22 was a loss of $601 million compared with a loss of $395 million in 1Q21. The $206 million increase in the loss was primarily driven by higher realized losses on the sale of AFS bonds in 1Q22, losses from seed money investments in 1Q22 compared to the gains in prior year and lower gains from AFS equities and higher interest on allocated capital. These amounts were partially offset by lower losses on derivative positions in 1Q22 compared to the prior year and higher yields on fixed income investments. 
RISK MANAGEMENT AND RISK FACTORS UPDATE 
This section provides an update to our risk management practices and risk factors outlined in the MD&A in our 2021 Annual Report (“2021 MD&A”). Text and tables in this section of the MD&A represent our disclosure on market and liquidity risk in accordance with IFRS 7 “Financial Instruments – Disclosures”. Disclosures in accordance with IFRS 7 are identified by a vertical line in the left margin of each page. The identified text and tables represent an integral part of our unaudited Interim Consolidated Financial Statements. 
  
 
Manulife Financial Corporation – First Quarter 2022  21 
 
C1  Variable annuity and segregated fund guarantees 
As described in the MD&A in our 2021 Annual Report, guarantees on variable annuity products and segregated funds may include one or more of death, maturity, income and withdrawal guarantees. Variable annuity and segregated fund guarantees are contingent and only payable upon the occurrence of the relevant event, if fund values at that time are below guaranteed values. Depending on future equity market levels, liabilities on current in-force business would be due primarily in the period from 2022 to 2042. 
We seek to mitigate a portion of the risks embedded in our retained (i.e. net of reinsurance) variable annuity and segregated fund guarantee business through the combination of our dynamic and macro hedging strategies (see section C3 “Publicly traded equity performance risk” below). 
The table below shows selected information regarding the Company’s variable annuity and segregated fund investment-related guarantees gross and net of reinsurance. 
Variable annuity and segregated fund guarantees, net of reinsurance 
 March 31, 2022 December 31, 2021 
As at ($ millions) Guarantee Amount at Guarantee Amount at 
value(1) Fund value risk(1),(2),(3) value(1) Fund value risk(1),(2),(3) 
Guaranteed minimum income benefit $ 4,263 $ 3,194 $ 1,111 $ 4,419 $ 3,603 $  918 
Guaranteed minimum withdrawal benefit  37,936  38,021   3,166  39,098  41,809   2,233 
Guaranteed minimum accumulation benefit  20,231  20,426  70  19,820  20,226  12 
Gross living benefits(4)  62,430  61,641   4,347  63,337  65,638   3,163 
Gross death benefits(5)  10,752  19,561   1,052  11,105  22,920  618 
Total gross of reinsurance  73,182  81,202   5,399  74,442  88,558   3,781 
Living benefits reinsured  24,694  24,926   2,671  3,788  3,102   771 
Death benefits reinsured  3,758  2,846   498  639  547  253 
Total reinsured(6)  28,452  27,772   3,169  4,427  3,649  1,024 
Total, net of reinsurance $  44,730 $  53,430 2,230 $ 70,015  $ 84,909  $  2,757 
 (1)  Guaranteed Value and Net Amount at Risk in respect of guaranteed minimum withdrawal business in Canada and the US reflect the time value of money of 
these claims. 
(2)  Amount at risk (in-the-money amount) is the excess of guarantee values over fund values on all policies where the guarantee value exceeds the fund value. For 
guaranteed minimum death benefit, the amount at risk is defined as the current guaranteed minimum death benefit in excess of the current account balance and assumes that all claims are immediately payable. In practice, guaranteed death benefits are contingent and only payable upon the eventual death of policyholders if fund values remain below guarantee values. For guaranteed minimum withdrawal benefit, the amount at risk assumes that the benefit is paid as a lifetime annuity commencing at the earliest contractual income start age. These benefits are also contingent and only payable at scheduled maturity/income start dates in the future, if the policyholders are still living and have not terminated their policies and fund values remain below guarantee values. For all guarantees, the amount at risk is floored at zero at the single contract level. 
(3)  The amount at risk net of reinsurance at March 31, 2022 was $2,230 million (December 31, 2021 – $2,757 million) of which: US$488 million (December 31, 2021 
– US$1,336 million) was on our U.S. business, $1,351 million (December 31, 2021 – $886 million) was on our Canadian business, US$97 million (December 31, 2021 – US$53 million) was on our Japan business and US$118 million (December 31, 2021 – US$87 million) was related to Asia (other than Japan) and our run-off reinsurance business. 
(4)  Where a policy includes both living and death benefits, the guarantee in excess of the living benefit is included in the death benefit category as outlined in 
footnote 5. 
(5)  Death benefits include standalone guarantees and guarantees in excess of living benefit guarantees where both death and living benefits are provided on a 
policy. 
(6)  Reinsured amounts at March 31, 2022 reflect the U.S. variable annuity reinsurance transaction effected on February 1, 2022.  
 
 
Manulife Financial Corporation – First Quarter 2022  22 
 
C2  Caution related to sensitivities 
In this document, we provide sensitivities and risk exposure measures for certain risks. These include sensitivities due to specific changes in market prices and interest rate levels projected using internal models as at a specific date, and are measured relative to a starting level reflecting the Company’s assets and liabilities at that date and the actuarial factors, investment activity and investment returns assumed in the determination of policy liabilities. The risk exposures measure the impact of changing one factor at a time and assume that all other factors remain unchanged. Actual results can differ significantly from these estimates for a variety of reasons including the interaction among these factors when more than one changes; changes in actuarial and investment return and future investment activity assumptions; actual experience differing from the assumptions, changes in business mix, effective tax rates and other market factors; and the general limitations of our internal models. For these reasons, the sensitivities should only be viewed as directional estimates of the underlying sensitivities for the respective factors based on the assumptions outlined below. Given the nature of these calculations, we cannot provide assurance that the actual impact on net income attributed to shareholders or on MLI’s LICAT ratio will be as indicated. 
Market movements affect LICAT capital sensitivities both through income and other components of the regulatory capital framework. For example, LICAT is affected by changes to other comprehensive income. 
C3  Publicly traded equity performance risk 
As outlined in our 2021 Annual Report, we have net exposure to equity risk through asset and liability mismatches; our variable annuity guarantee dynamic hedging strategy is not designed to completely offset the sensitivity of policy liabilities to all risks associated with the guarantees embedded in these products. The macro hedging strategy is designed to mitigate public equity risk arising from variable annuity guarantees not dynamically hedged and from other unhedged exposures in our insurance liabilities (see pages 58 and 59 of our 2021 Annual Report). 
Changes in public equity prices may impact other items including, but not limited to, asset-based fees earned on assets under management and administration or policyholder account value, and estimated profits and amortization of deferred policy acquisition and other costs. These items are not hedged. 
The table below shows the potential impact on net income attributed to shareholders resulting from an immediate 10%, 20% and 30% change in market values of publicly traded equities followed by a return to the expected level of growth assumed in the valuation of policy liabilities. If market values were to remain flat for an entire year, the potential impact would be roughly equivalent to an immediate decline in market values equal to the expected level of annual growth assumed in the valuation of policy liabilities. Further, if after market values dropped 10%, 20% or 30% they continued to decline, remained flat, or grew more slowly than assumed in the valuation the potential impact on net income attributed to shareholders could be considerably more than shown. Refer to section D2 “Sensitivity of earnings to asset related assumptions” for more information on the level of growth assumed and on the net income sensitivity to changes in these long-term assumptions. The potential impact is shown after taking into account the impact of the change in markets on the hedge assets. While we cannot reliably estimate the amount of the change in dynamically hedged variable annuity guarantee liabilities that will not be offset by the profit or loss on the dynamic hedge assets, we make certain assumptions for the purposes of estimating the impact on net income attributed to shareholders. 
This estimate assumes that the performance of the dynamic hedging program would not completely offset the gain/loss from the dynamically hedged variable annuity guarantee liabilities. It assumes that the hedge assets are based on the actual position at the period end, and that equity hedges in the dynamic program are rebalanced at 5% intervals. In addition, we assume that the macro hedge assets are rebalanced in line with market changes. 
It is also important to note that these estimates are illustrative, and that the dynamic and macro hedging programs may underperform these estimates, particularly during periods of high realized volatility and/or periods where both interest rates and equity market movements are unfavourable. 
The Standards of Practice for the valuation of insurance contract liabilities and guidance published by the CIA constrain the investment return assumptions for public equities and certain ALDA assets based on historical return benchmarks for public equities. The potential impact on net income attributed to shareholders does not take into 
 
Manulife Financial Corporation – First Quarter 2022  23 
 
account possible changes to investment return assumptions resulting from the impact of declines in public equity market values on these historical return benchmarks. 
Potential immediate impact on net income attributed to shareholders arising from changes to public equity returns(1),(2),(3) 
As at March 31, 2022       
($ millions) -30% -20% -10% +10% +20% +30% 
Underlying sensitivity to net income attributed to shareholders(4)       
Variable annuity guarantees $ (1,060) $ (620) $ (280) $ 230 $ 390 $ 510 
General fund equity investments(5)   (1,380)  (870)  (390)  380   760   1,130 
Total underlying sensitivity before hedging(6)   (2,440)   (1,490)  (670)   610   1,150   1,640 
Impact of macro and dynamic hedge assets(7)  920   550   240   (220)  (390)  (520) 
Net potential impact on net income attributed to shareholders 
after impact of hedging(6) $ (1,520) $ (940) $ (430)  $ 390  $ 760  $ 1,120 
As at December 31, 2021       
($ millions) -30% -20% -10% +10% +20% +30% 
Underlying sensitivity to net income attributed to shareholders(4)       
Variable annuity guarantees $ (2,560) $ (1,480) $ (630)  $ 440  $ 750  $  960 
General fund equity investments(5)   (1,430)  (890)  (440)  450   880   1,320 
Total underlying sensitivity before hedging(6)   (3,990)   (2,370)   (1,070)   890   1,630   2,280 
Impact of macro and dynamic hedge assets(7)  2,060   1,190    500    (470)  (820)   (1,110) 
Net potential impact on net income attributed to shareholders 
after impact of hedging(6) $ (1,930) $ (1,180) $ (570)  $ 420  $ 810  $ 1,170 
 (1)  See “Caution related to sensitivities” above. 
(2)  The tables above show the potential impact on net income attributed to shareholders resulting from an immediate 10%, 20% and 30% change in market values 
of publicly traded equities followed by a return to the expected level of growth assumed in the valuation of policy liabilities, excluding impacts from asset-based fees earned on assets under management and policyholder account value. 
(3)  Please refer to section D2 “Sensitivity of earnings to asset related assumptions” for more information on the level of growth assumed and on the net income 
sensitivity to changes in these long-term assumptions. 
(4)  Defined as earnings sensitivity to a change in public equity markets including settlements on reinsurance contracts, but before the offset of hedge assets or 
other risk mitigants. 
(5)  This impact for general fund equity investments includes general fund investments supporting our policy liabilities, investment in seed money investments (in 
segregated and mutual funds made by Corporate and Other segment) and the impact on policy liabilities related to the projected future fee income on variable universal life and other unit linked products. The impact does not include: (i) any potential impact on public equity weightings; (ii) any gains or losses on AFS public equities held in the Corporate and Other segment; or (iii) any gains or losses on public equity investments held in Manulife Bank. The participating policy funds are largely self-supporting and generate no material impact on net income attributed to shareholders as a result of changes in equity markets. 
(6)  The sensitivity on net income attributed to shareholders from changes in public equity returns, before and after the impact of hedging, decreased significantly as 
at March 31, 2022 compared with December 31, 2021 primarily due to the U.S. variable annuity reinsurance transaction effected on February 1, 2022. 
(7)  Includes the impact of rebalancing equity hedges in the macro and dynamic hedging program. The impact of dynamic hedge rebalancing represents the impact 
of rebalancing equity hedges for dynamically hedged variable annuity guarantee best estimate liabilities at 5% intervals, but does not include any impact in respect of other sources of hedge ineffectiveness (e.g. fund tracking, realized volatility and equity, interest rate correlations different from expected among other factors). 
Changes in equity markets impact our available and required components of the LICAT ratio. The potential impact to MLI’s LICAT ratio resulting from a positive or negative change of 10%, 20% and 30% in public equity market values is less than 1 percentage point.1,2,3
  
C4  Interest rate and spread risk sensitivities and exposure measures 
As at March 31, 2022, we estimated the sensitivity of our net income attributed to shareholders to a 50 basis point parallel decline in interest rates to be a charge of $200 million, and to a 50 basis point parallel increase in interest rates to be a benefit of $100 million. 
The table below shows the potential impact on net income attributed to shareholders from a 50 basis point parallel move in interest rates. This includes a change of 50 basis points in current government, swap and corporate rates for all maturities across all markets with no change in credit spreads between government, swap and corporate rates, and with a floor of zero on government rates where government rates are not currently negative (currently zero floor applies to all countries we operate in except Japan), relative to the rates assumed in the valuation of 
 
1   See “Caution related to sensitivities” above. In addition, estimates exclude changes to the net actuarial gains/losses with respect to the Company’s pension 
obligations as a result of changes in equity markets, as the impact on the quoted sensitivities is not considered to be material. 
2   The potential impact assumes that the change in value of the hedge assets does not completely offset the change in the dynamically hedged variable annuity 
guarantee liabilities. The estimated amount that would not be completely offset relates to our practices of not hedging the provisions for adverse deviation and of rebalancing equity hedges for dynamically hedged variable annuity liabilities at 5% intervals.
 
3   The Office of the Superintendent of Financial Institutions (“OSFI”) rules for segregated fund guarantees reflect full capital impacts of shocks over 20 quarters 
within a prescribed range. As such, the deterioration in equity markets could lead to further increases in capital requirements after the initial shock. 
 
Manulife Financial Corporation – First Quarter 2022  24 
 
policy liabilities, including embedded derivatives. For variable annuity guarantee liabilities that are dynamically hedged, it is assumed that interest rate hedges are rebalanced at 20 basis point intervals. 
As the sensitivity to a 50 basis point change in interest rates includes any associated change in the applicable reinvestment scenarios, the impact of changes to interest rates for less than, or more than 50 basis points is unlikely to be linear. Furthermore, our sensitivities are not consistent across all regions in which we operate, and the impact of yield curve changes will vary depending upon the geography where the change occurs. Reinvestment assumptions used in the valuation of policy liabilities tend to amplify the negative effects of a decrease in interest rates and dampen the positive effects of interest rate increases. This is because the reinvestment assumptions used in the valuation of our insurance liabilities are based on interest rate scenarios and calibration criteria set by the Canadian Actuarial Standards Board. Therefore, in any particular quarter, changes to the reinvestment assumptions are not fully aligned to changes in current market interest rates especially when there is a significant change in the shape of the interest rate curve. As a result, the impact from non-parallel movements may be materially different from the estimated impact of parallel movements. For example, if long-term interest rates increase more than short-term interest rates (sometimes referred to as a steepening of the yield curve) in North America, the decrease in the value of our swaps may be greater than the decrease in the value of our insurance liabilities. This could result in a charge to net income attributed to shareholders in the short-term even though the rising and steepening of the yield curve, if sustained, may have a positive long-term economic impact. 
The interest rate and spread risk sensitivities are determined in isolation of each other and therefore do not reflect the combined impact of changes in government rates and credit spreads between government, swap and corporate rates occurring simultaneously. As a result, the impact of the summation of each individual sensitivity may be materially different from the impact of sensitivities to simultaneous changes in interest rate and spread risk. 
The potential impact on net income attributed to shareholders does not take into account any future potential changes to our ultimate reinvestment rate (“URR”) assumptions or calibration criteria for stochastic risk-free rates. At December 31, 2021, we estimated the sensitivity of our net income attributed to shareholders to a 10 basis point reduction in the ultimate reinvestment rate (“URR”) in all geographies, and a corresponding change to stochastic risk-free modeling, to be a charge of $350 million (post-tax); and note that the impact of changes to the URR are not linear. The long-term URR for risk-free rates in Canada is prescribed at 2.9% and we use the same assumption for the U.S. Our assumption for Japan is 1.5%.  
The potential impact on net income attributable to shareholders does not take into account other potential impacts of lower interest rate levels, for example, increased strain on the sale of new business or lower interest earned on our surplus assets. The impact on net income attributed to shareholders also does not reflect any unrealized gains or losses on AFS fixed income assets held in our Corporate and Other segment. Changes in the market value of these assets may provide a natural economic offset to the interest rate risk arising from our product liabilities. In order for there to also be an accounting offset, the Company would need to realize a portion of the AFS fixed income asset unrealized gains or losses. It is not certain we would realize any of the unrealized gains or losses available. 
The impact does not reflect any potential effect of changing interest rates to the value of our ALDA assets. Rising interest rates could negatively impact the value of our ALDA (see “Critical Actuarial and Accounting Policies – Fair Value of Invested Assets”, on page 95 of our 2021 Annual Report). More information on ALDA assets can be found under the section C5 “Alternative long-duration asset performance risk”. 
Under LICAT, changes in unrealized gains or losses in our AFS bond portfolio resulting from interest rate shocks tend to dominate capital sensitivities. As a result, the reduction in interest rates improves LICAT ratios and vice-versa. 
  
 
Manulife Financial Corporation – First Quarter 2022  25 
 
The following table shows the potential impact on net income attributed to shareholders as wel  as the change in the market value of AFS fixed income assets held in our Corporate and Other segment, which could be realized through the sale of these assets. 
Potential impact on net income attributed to shareholders and MLI’s LICAT ratio of an immediate parallel change in interest rates relative to rates assumed in the valuation of policy liabilities(1),(2),(3),(4) 
 March 31, 2022 December 31, 2021 
As at  -50bp +50bp  -50bp  +50bp 
Net income attributed to shareholders ($ millions) $ (200) $  100 $ (200) $ nil 
Changes in other comprehensive income from fair value changes in AFS fixed 
income assets held in the Corporate and Other segment ($ millions)   1,700  (1,500)  2,100  (1,900) 
MLI's LICAT ratio (change in percentage points)(5)  3  (3)  5  (4) 
  
(1)  See “Caution related to sensitivities” above. In addition, estimates exclude changes to the net actuarial gains/losses with respect to the Company’s pension 
obligations as a result of changes in interest rates, as the impact on the quoted sensitivities is not considered to be material. 
(2)  Includes guaranteed insurance and annuity products, including variable annuity contracts as well as adjustable benefit products where benefits are generally 
adjusted as interest rates and investment returns change, a portion of which have minimum credited rate guarantees. For adjustable benefit products subject to minimum rate guarantees, the sensitivities are based on the assumption that credited rates will be floored at the minimum. 
(3)  The amount of gain or loss that can be realized on AFS fixed income assets held in the Corporate and Other segment will depend on the aggregate amount of 
unrealized gain or loss. 
(4)  Sensitivities are based on projected asset and liability cash flows and the impact of realizing fair value changes in AFS fixed income is based on the holdings at 
the end of the period. 
(5)  LICAT impacts include realized and unrealized fair value changes in AFS fixed income assets. LICAT impacts do not reflect the impact of the scenario switch 
discussed below
The following tables show the potential impact on net income attributed to shareholders resulting from a change in corporate spreads and swap spreads over government bond rates for all maturities across all markets with a floor of zero on the total interest rate, relative to the spreads assumed in the valuation of policy liabilities. 
Potential impact on net income attributed to shareholders and MLI’s LICAT ratio arising from changes to corporate spreads and swap spreads relative to spreads assumed in the valuation of policy liabilities(1),(2),(3) 
 
Corporate spreads(4),(5) March 31, 2022 December 31, 2021 
As at -50bp +50bp  -50bp +50bp 
Net income attributed to shareholders ($ millions)(6) $ (200)  $  200  $ (600)  $  500 
MLI’s LICAT ratio (change in percentage points)(7)  (3)   3  (3)   4 
 
 
 
Swap spreads March 31, 2022 December 31, 2021 
As at -20bp +20bp  -20bp +20bp 
Net income attributed to shareholders ($ millions) $ nil $ nil $ nil $ nil 
MLI’s LICAT ratio (change in percentage points)(7) nil nil  nil nil 
 (1)  See “Caution related to sensitivities” above. (2)  The impact on net income attributed to shareholders assumes no gains or losses are realized on our AFS fixed income assets held in the Corporate and Other 
segment and excludes the impact of changes in segregated fund bond values due to changes in credit spreads. The participating policy funds are largely self-supporting and generate no material impact on net income attributed to shareholders as a result of changes in corporate and swap spreads. 
(3)  Sensitivities are based on projected asset and liability cash flows. (4)  Corporate spreads are assumed to grade to the long-term average over five years. (5)  As the sensitivity to a 50 basis point decline in corporate spreads includes the impact of a change in deterministic reinvestment scenarios where applicable, the 
impact of changes to corporate spreads for less than, or more than, the amounts indicated are unlikely to be linear. 
(6)  The sensitivity on net income attributed to shareholders due to changes in corporate spreads decreased significantly as at March 31, 2022 compared with 
December 31, 2021, as the rise in risk-free interest rates and net asset acquisitions reduced projected reinvestments in the actuarial valuation models. 
(7)  LICAT impacts include realized and unrealized fair value change in AFS fixed income assets. Under LICAT, spread movements are determined from a selection 
of investment grade bond indices with BBB and better bonds for each jurisdiction. For LICAT, we use the following indices: FTSE TMX Canada All Corporate Bond Index, Barclays USD Liquid Investment Grade Corporate Index, and Nomura-BPI (Japan). LICAT impacts presented for corporate spreads do not reflect the impact of the scenario switch discussed below. 
LICAT Scenario Switch Typically, a reduction in interest rates improves LICAT ratios and vice-versa. However, when interest rates decline past a certain threshold, reflecting the combined movement in risk-free rates and corporate spreads, a different prescribed interest rate stress scenario needs to be taken into account in the LICAT ratio calculation in accordance with OSFI guidelines for LICAT. 
 
Manulife Financial Corporation – First Quarter 2022  26 
 
The LICAT guideline specifies four stress scenarios for interest rates and prescribes the methodology to determine the most adverse scenario to apply for each LICAT geographic region1 based on current market inputs and the Company’s balance sheet. 
We estimate the incremental impact of a potential switch in the scenarios would be approximately a one-time six percentage point decrease in MLI’s LICAT ratio. Should a scenario switch be triggered in a LICAT geographic region, the full impact would be reflected immediately for non-participating products while the impact for participating products would be reflected over six quarters using a rolling average of interest rate risk capital, in line with the smoothing approach prescribed in the OSFI Advisory effective January 1, 2021. 
The potential negative impact of a switch in scenarios is not reflected in the stated risk-free rate and corporate spread sensitivities, as it is a one-time impact. After this one-time event, further decreases in risk-free interest rates would continue to improve the LICAT capital position, similar to the sensitivity above. 
The level of interest rates and corporate spreads that would trigger a switch in the scenarios is dependent on market conditions and movements in the Company’s asset and liability position. The scenario switch, if triggered, could reverse in response to subsequent increases in interest rates and/or corporate spreads. 
C5  Alternative long-duration asset performance risk 
The following table shows the potential impact on net income attributed to shareholders resulting from an immediate 10% change in market values of ALDA followed by a return to the expected level of growth assumed in the valuation of policy liabilities. If market values were to remain flat for an entire year, the potential impact would be roughly equivalent to an immediate decline in market values equal to the expected level of annual growth assumed in the valuation of policy liabilities. Further, if after market values dropped 10% they continued to decline, remained flat, or grew more slowly than assumed in the valuation of policy liabilities, the potential impact on net income attributed to shareholders could be considerably more than shown. Refer to section D2 “Sensitivity of earnings to asset related assumptions”, for more information on the level of growth assumed and on the net income sensitivity to changes in these long-term assumptions. 
ALDA includes commercial real estate, timber and farmland real estate, infrastructure, and private equities, some of which relate to oil and gas. 
Potential impact on net income attributed to shareholders and MLI LICAT ratio arising from changes in ALDA returns relative to returns assumed in the valuation of policy liabilities (1),(2),(3),(4),(5),(6) 
 
As at March 31, 2022 December 31, 2021 
($ millions) -10% +10%  -10% +10% 
Net income attributed to shareholders     
Real estate, agriculture and timber assets $ (1,300)  $  1,200  $ (1,400)  $  1,400 
Private equities and other ALDA  (1,700)   1,600  (1,900)   1,800 
Total $ (3,000)  $  2,800  $ (3,300)  $  3,200 
MLI’s LICAT ratio (change in percentage points)  (3)   (4)   3 
 (1)  See “Caution Related to Sensitivities” above. (2)  This impact is calculated as at a point-in-time impact and does not include: (i) any potential impact on ALDA weightings; or (ii) any gains or losses on ALDA held 
in the Corporate and Other segment. 
(3)  The participating policy funds are largely self-supporting and generate no material impact on net income attributed to shareholders as a result of changes in 
ALDA returns. For some classes of ALDA, where there is not an appropriate long-term benchmark available, the return assumptions used in valuation are not permitted by the Standards of Practice and CIA guidance to result in a lower reserve than an assumption based on a historical return benchmark for public equities in the same jurisdiction. 
(4)  Net income impact does not consider any impact of the market correction on assumed future return assumptions. (5)  Please refer to section D2 “Sensitivity of earnings to asset related assumptions” for more information on the level of growth assumed and on the net income 
sensitivity to changes in these long-term assumptions. 
(6)  The impact of changes to the portfolio asset mix supporting our North American legacy businesses are reflected in the sensitivities when the changes take place. 
  
 
1  LICAT geographic locations include North America, the United Kingdom, Europe, Japan, and Other Region. 
 
Manulife Financial Corporation – First Quarter 2022  27 
 
C6  Credit risk exposure measures 
Allowances for losses on loans are established taking into consideration normal historical credit loss levels and future expectations, with an allowance for adverse deviations. Additionally, we make general provisions for credit losses from future asset impairments in the determination of policy liabilities. The amount of the provision for credit losses included in policy liabilities is established through regular monitoring of all credit related exposures, considering such information as general market conditions, industry and borrower specific credit events and any other relevant trends or conditions. To the extent that an asset is written off, or disposed of, any allowance and general provisions for credit losses are released. 
Our general provision for credit losses included in policyholder liabilities as at March 31, 2022 was $3,646 million compared with $4,109 million as at December 31, 2021. This provision represents 1.4% of our fixed income assets1
 supporting policy liabilities reported on our Consolidated Statements of Financial Position as at March 31, 
2022. 
The impact of a 50% increase in fixed income credit default rates over the next year in excess of the rates assumed in policy liabilities would reduce net income attributed to shareholders by $70 million, as at March 31, 2022 and December 31, 2021. 
Credit downgrades of fixed income investments would adversely impact our regulatory capital, as required capital levels for these investments are based on the credit quality of each instrument. In addition, credit downgrades could also lead to a higher general provision for credit losses than had been assumed in policy liabilities, resulting in an increase in policy liabilities and a reduction in net income attributed to shareholders. The estimated impact of a one-notch2 ratings downgrade across 25% of fixed income assets would result in an increase to policy liabilities and a decrease to our net income attributed to shareholders of $250 million post-tax. This ratings downgrade would result in a one percentage point reduction to our LICAT ratio. 
Approximately 11% of the impact from the one-notch ratings downgrade on our policy liabilities and net income attributed to shareholders noted above relates to fixed income assets rated below investment grade. Approximately 1% of our fixed income assets as of March 31, 2022 is rated below investment grade. 
The table below shows net impaired assets and allowances for loan losses. 
Net impaired assets and loan losses 
 
As at ($ millions, unless otherwise stated)  
March 31, 2022 December 31, 2021 
Net impaired fixed income assets $ 267 $ 228 
Net impaired fixed income assets as a % of total invested assets 0.065% 0.053% 
Allowance for loan losses $ 43 $ 44 
C7  Risk factors – strategic risk from changes in tax laws 
As noted in “Risk Management and Risk Factors – Strategic Risk Factors” in the MD&A in our 2021 Annual Report, we outlined risk factors that could impact on our financial plans and ability to implement our business strategy. The macro-economic environment can be significantly impacted by the actions of both the government sector, including central banks, and the private sector. Changes in tax laws, tax regulations, or interpretations of such laws or regulations could make some of our products less attractive to consumers, could increase our corporate taxes or cause us to change the value of our deferred tax assets and liabilities as well as our tax assumptions included in the valuation of our policy liabilities. This could have a material adverse effect on our business, results of operations and financial condition.3 
  In 2021, 136 of the 140 members of the Organization for Economic Co-Operation and Development 
(“OECD”) / G20 Inclusive Framework agreed on a two-pillar solution to address tax challenges from the digital economy, and to close the gaps in international tax systems. These include a new approach to 
 
1   Includes debt securities, private placements and mortgages. 2   A one-notch downgrade is equivalent to a ratings downgrade from A to A- or BBB- to BB+. 
3   See “Caution regarding forward-looking statements” below. 
 
Manulife Financial Corporation – First Quarter 2022  28 
 
allocating certain profits of multinational entities amongst countries and a global minimum income tax rate of 15%. These rules are targeted to be effective in 2023, pending release of implementation guidelines, enactment of domestic tax laws and amendment of bilateral tax treaties beforehand. On April 7, 2022, the Canadian government reaffirmed its commitment to the two-pillar solution in its 2022 Budget statement. The Company is closely monitoring developments and potential impacts and, in particular, for issues unique to the insurance industry. If enacted, we expect an increase in the effective tax rate, pending further details on timing and specific implementation in both Canada and other affected countries. 
  Canada’s 2022 Budget statement also provided clarity on how the one-time Canada Recovery Dividend 
and permanent corporate tax rate increase for certain financial institutions would be applied. Both tax measures are expected to apply to Canada’s insurance and banking operations. The Canada Recovery Dividend is a one-time 15% tax applicable to 2021 taxable income in excess of $1 billion and is not expected to be a material cost to the Company. Upon substantive enactment in 2022, the 1.5% corporate tax rate increase on Canadian taxable income over $100 million is estimated to have an immediate favourable impact on the value of our existing deferred tax asset, offset over time by a slight increase to our effective tax rate as future Canadian insurance and banking earnings are taxed at the new higher federal corporate tax rate of 16.5%. 
  The Canada 2022 Budget statement additionally provided more guidance on the transition to IFRS 17 for 
Canadian tax purposes. The five-year transition period for both insurance reserves and revaluations of investments under IFRS 9 should generally smooth the current tax impact of the change in accounting standard but is not expected to have a material effect on the Company’s annual cash tax payable.  
CRITICAL ACTUARIAL AND ACCOUNTING POLICIES 
D1  Critical actuarial and accounting policies 
Our significant accounting policies are described in note 1 to our Consolidated Financial Statements for the year ended December 31, 2021. The critical actuarial and accounting policies and estimation processes relate to the determination of insurance and investment contract liabilities, assessment of control over other entities for consolidation, estimation of fair value of invested assets, evaluation of invested asset impairment, accounting for derivative financial instruments, determination of pension and other post-employment benefit obligations and expenses, accounting for income taxes and uncertain tax positions and valuation and impairment of goodwill and intangible assets starting on page 87 of our 2021 Annual Report. 
D2  Sensitivity of earnings to asset related assumptions 
When the assumptions underlying our determination of policy liabilities are updated to reflect recent and emerging experience or change in outlook, the result is a change in the value of policy liabilities which in turn affects net income attributed to shareholders. The sensitivity of net income attributed to shareholders to changes in certain asset related assumptions underlying policy liabilities is shown below and assumes that there is a simultaneous change in the assumptions across all business units. 
For changes in asset related assumptions, the sensitivity is shown net of the corresponding impact on net income attributed to shareholders of the change in the value of the assets supporting policy liabilities. In practice, experience for each assumption will frequently vary by geographic market and business, and assumption updates are made on a business/geographic specific basis. Actual results can differ materially from these estimates for a variety of reasons including the interaction among these factors when more than one changes, changes in actuarial and investment return and future investment activity assumptions, actual experience differing from the assumptions, changes in business mix, effective tax rates and other market factors, and the general limitations of our internal models. 
 
Manulife Financial Corporation – First Quarter 2022  29 
 
Potential impact on net income attributed to shareholders arising from changes to asset related assumptions supporting actuarial liabilities 
 Increase (decrease) in after-tax net income attributed 
 to shareholders  
As at March 31, 2022 December 31, 2021 
($ millions) Increase Decrease  Increase  Decrease 
Asset related assumptions updated periodically in valuation basis changes     
100 basis point change in future annual returns for public equities(1) $ 400 (400) $ 500 (500) 
100 basis point change in future annual returns for ALDA(2)  3,500  (4,100)  3,900  (4,700) 
100 basis point change in equity volatility assumption for stochastic segregated fund 
modelling(3)  (100)  100  (200)  200 
 (1)  The sensitivity to public equity returns above includes the impact on both segregated fund guarantee reserves and on other policy liabilities. Expected long-term 
annual market growth assumptions for public equities are based on long-term historical observed experience and compliance with actuarial standards. As at March 31, 2022, the growth rates inclusive of dividends in the major markets used in the stochastic valuation models for valuing segregated fund guarantees are 9.0% per annum in Canada, 9.6% per annum in the U.S. and 6.2% per annum in Japan. Growth assumptions for European equity funds are market-specific and vary between 8.3% and 9.9%. 
(2)  ALDA include commercial real estate, timber, farmland, infrastructure and private equities, some of which relate to oil and gas. Expected long-term return 
assumptions for ALDA and public equity are set in accordance with the Standards of Practice for the valuation of insurance contract liabilities and guidance published by the CIA. Annual best estimate return assumptions for ALDA and public equity include market growth rates and annual income, such as rent, production proceeds and dividends, and will vary based on our holding period. As of March 31, 2022, over a 20-year horizon, our best estimate return assumptions range between 5.25% and 11.5%, with an average of 9.2% based on the current asset mix backing our guaranteed insurance and annuity business. As of March 31, 2022, our return assumptions including the margins for adverse deviations in our valuation, which take into account the uncertainty of achieving the returns, range between 2.5% and 7.5%, with an average of 6.0% based on the asset mix backing our guaranteed insurance and annuity business. 
(3)  Volatility assumptions for public equities are based on long-term historical observed experience and compliance with actuarial standards. As of March 31, 2022, 
the resulting volatility assumptions are 16.5% per annum in Canada and 17.1% per annum in the U.S. for large-cap public equities, and 19.1% per annum in Japan. For European equity funds, the volatility varies between 16.3% and 17.7%. 
D3  Accounting and reporting changes 
For accounting and reporting changes during the quarter, refer to note 2 of our unaudited Interim Consolidated Financial Statements for the three months ended March 31, 2022. 
E OTHER 
E1  Outstanding common shares - selected information 
As at April 30, 2022, MFC had 1,924,476,680 common shares outstanding. 
E2   Legal and regulatory proceedings 
We are regularly involved in legal actions, both as a defendant and as a plaintiff. Information on legal and regulatory proceedings can be found in note 12 of our unaudited Interim Consolidated Financial Statements for the three months ended March 31, 2022. 
E3  Non-GAAP and other financial measures  
The Company prepares its Consolidated Financial Statements in accordance with International Financial Reporting Standards (“IFRS”) as issued by the International Accounting Standards Board. We use a number of non-GAAP and other financial measures to evaluate overall performance and to assess each of our businesses. This section includes information required by National Instrument 52-112 – Non-GAAP and Other Financial Measures Disclosure in respect of “specified financial measures” (as defined therein). 
Non-GAAP financial measures include core earnings (loss); pre-tax core earnings; core earnings available to common shareholders; core earnings before income taxes, depreciation and amortization (“core EBITDA”); core general expenses; Manulife Bank net lending assets; Manulife Bank average net lending assets; assets under management (“AUM”); assets under management and administration (“AUMA”); Global WAM managed AUMA; and net annualized fee income. In addition, non-GAAP financial measures include the following stated on a constant exchange rate (“CER”) basis: any of the foregoing non-GAAP financial measures; Global WAM revenue; net income attributed to shareholders; and common shareholders’ net income. 
Non-GAAP ratios include core ROE; diluted core earnings per common share (“core EPS”); common share core dividend payout ratio (“dividend payout ratio”); expense efficiency ratio; core EBITDA margin; effective tax rate on core earnings and net annualized fee income yield on average AUMA. In addition, non-GAAP ratios include the 
 
Manulife Financial Corporation – First Quarter 2022  30 
 
percentage growth/decline on a CER basis in any of the above non-GAAP financial measures; Global WAM revenue; net income attributed to shareholders; common shareholders’ net income; pre-tax net income attributed to shareholders; general expenses; basic earnings per common share (“basic EPS”); and diluted earnings per common share (“diluted EPS”). 
Other specified financial measures include assets under administration (“AUA”); consolidated capital; embedded value; new business value (“NBV”); new business value margin (“NBV margin”); sales; annualized premium equivalent (“APE”) sales; gross flows; net flows; average assets under management and administration (“average AUMA”), Global WAM average managed AUMA; average assets under administration; remittances; any of the foregoing specified financial measures stated on a CER basis; and percentage growth/decline in any of the foregoing specified financial measures on a CER basis. 
Non-GAAP financial measures and non-GAAP ratios are not standardized financial measures under GAAP and, therefore, might not be comparable to similar financial measures disclosed by other issuers. Therefore, they should not be considered in isolation or as a substitute for any other financial information prepared in accordance with GAAP. 
Core earnings (loss) is a financial measure which we believe aids investors in better understanding the long-term earnings capacity and valuation of the business. Core earnings allows investors to focus on the Company’s operating performance by excluding the direct impact of changes in equity markets and interest rates, changes in actuarial methods and assumptions as well as a number of other items, outlined below, that we believe are material, but do not reflect the underlying earnings capacity of the business. For example, due to the long-term nature of our business, the mark-to-market movements of equity markets, interest rates, foreign currency exchange rates and commodity prices from period-to-period can, and frequently do, have a substantial impact on the reported amounts of our assets, liabilities and net income attributed to shareholders. These reported amounts are not actually realized at the time and may never be realized if the markets move in the opposite direction in a subsequent period. This makes it very difficult for investors to evaluate how our businesses are performing from period-to-period and to compare our performance with other issuers. 
We believe that core earnings better reflect the underlying earnings capacity and valuation of our business. We use core earnings as the basis for management planning and reporting and, along with net income attributed to shareholders, as a key metric used in our short and mid-term incentive plans at the total Company and operating segment level. We also base our mid and long-term strategic priorities on core earnings. 
While core earnings is relevant to how we manage our business and offers a consistent methodology, it is not insulated from macro-economic factors which can have a significant impact. See below for reconciliation of core earnings to net income attributed to shareholders and income before income taxes. Net income attributed to shareholders excludes net income attributed to participating policyholders and non-controlling interests. 
The items included in core earnings and items excluded from core earnings are determined in accordance with the methodology under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline and are listed below. 
Any future changes to the core earnings definition referred to below, will be disclosed. 
Items included in core earnings: 
1.  Expected earnings on in-force policies, including expected release of provisions for adverse deviation, fee 
income, margins on group business and spread business such as Manulife Bank and asset fund management. 
2.  Macro hedging costs based on expected market returns. 
3.  New business strain and gains. 
4.  Policyholder experience gains or losses. 
5.  Acquisition and operating expenses compared with expense assumptions used in the measurement of policy 
liabilities. 
 
Manulife Financial Corporation – First Quarter 2022  31 
 
6.  Up to $400 million of net favourable investment-related experience reported in a single year, which are 
referred to as “core investment gains”. This means up to $100 million in the first quarter, up to $200 million on a year-to-date basis in the second quarter, up to $300 million on a year-to-date basis in the third quarter and up to $400 million on a full year basis in the fourth quarter. Any investment-related experience losses reported in a quarter will be offset against the net year-to-date investment-related experience gains with the difference being included in core earnings subject to a maximum of the year-to-date core investment gains and a minimum of zero, which reflects our expectation that investment-related experience will be positive through-the-business cycle. To the extent any investment-related experience losses cannot be fully offset in a quarter they will be carried forward to be offset against investment-related experience gains in subsequent quarters in the same year, for purposes of determining core investment gains. Investment-related experience relates to fixed income investing, ALDA returns, credit experience and asset mix changes other than those related to a strategic change. An example of a strategic asset mix change is outlined below. 
  This favourable and unfavourable investment-related experience is a combination of reported investment 
experience as well as the impact of investing activities on the measurement of our policy liabilities. We do not attribute specific components of investment-related experience to amounts included or excluded from core earnings. 
  The $400 million threshold represents the estimated average annualized amount of net favourable 
investment-related experience that the Company reasonably expects to achieve through-the-business cycle based on historical experience. It is not a forecast of expected net favourable investment-related experience for any given fiscal year. 
  Our average net annualized investment-related experience, including core investment gains, calculated 
from the introduction of core earnings in 2012 to the end of 2021 was $546 million (2012 to the end of 2020 was $380 million). 
  The decision announced on December 22, 2017 to reduce the allocation to ALDA in the portfolio asset mix 
supporting our legacy businesses was the first strategic asset mix change since we introduced the core earnings metric in 2012. We refined our description of investment-related experience in 2017 to note that asset mix changes other than those related to a strategic change are taken into consideration in the investment-related experience component of core investment gains. 
  While historical investment return time horizons may vary in length based on underlying asset classes 
generally exceeding 20 years, for purposes of establishing the threshold, we look at a business cycle that is five or more years and includes a recession. We monitor the appropriateness of the threshold as part of our annual five-year planning process and would adjust it, either to a higher or lower amount, in the future if we believed that our threshold was no longer appropriate. 
  Specific criteria used for evaluating a potential adjustment to the threshold may include, but are not limited 
to, the extent to which actual investment-related experience differs materially from actuarial assumptions used in measuring insurance contract liabilities, material market events, material dispositions or acquisitions of assets, and regulatory or accounting changes. 
Core investment gains are reported in the Corporate and Other segment, with an offsetting adjustment to investment-related experience gains and losses in items excluded from core earnings. 
7.  Earnings on surplus other than mark-to-market items. Gains on available-for-sale (“AFS”) equities and seed 
money investments in segregated and mutual funds are included in core earnings. 
8.  Routine or non-material legal settlements. 
9.  All other items not specifically excluded. 
10.  Tax on the above items. 
11.  All tax related items except the impact of enacted or substantively enacted income tax rate changes. 
 
Manulife Financial Corporation – First Quarter 2022  32 
 
Items excluded from core earnings: 
1.  The direct impact of equity markets and interest rates and variable annuity guarantee liabilities includes the 
items listed below. 
  The earnings impact of the difference between the net increase (decrease) in variable annuity liabilities 
that are dynamically hedged and the performance of the related hedge assets. Our variable annuity dynamic hedging strategy is not designed to completely offset the sensitivity of insurance and investment contract liabilities to all risks or measurements associated with the guarantees embedded in these products for a number of reasons, including: provisions for adverse deviation, fund performance, the portion of the interest rate risk that is not dynamically hedged, realized equity and interest rate volatilities and changes to policyholder behaviour. 
  Gains (charges) on variable annuity guarantee liabilities not dynamically hedged. 
  Gains (charges) on general fund equity investments supporting policy liabilities and on fee income. 
  Gains (charges) on macro equity hedges relative to expected costs. The expected cost of macro hedges is 
calculated using the equity assumptions used in the valuation of insurance and investment contract liabilities. 
  Gains (charges) on higher (lower) fixed income reinvestment rates assumed in the valuation of insurance 
and investment contract liabilities. 
  Gains (charges) on sale of AFS bonds and open derivatives not in hedging relationships in the Corporate 
and Other segment. 
2.  Net favourable investment-related experience in excess of $400 million per annum or net unfavourable 
investment-related experience on a year-to-date basis. 
3.  Mark-to-market gains or losses on assets held in the Corporate and Other segment other than gains on AFS 
equities and seed money investments in new segregated or mutual funds. 
4.  Changes in actuarial methods and assumptions. As noted in the “Critical actuarial and accounting policies” 
section of our 2021 MD&A, policy liabilities for IFRS are valued in Canada under standards established by the Actuarial Standards Board. The standards require a comprehensive review of actuarial methods and assumptions to be performed annually. The review is designed to reduce the Company’s exposure to uncertainty by ensuring assumptions for both asset related and liability related risks remain appropriate and is accomplished by monitoring experience and selecting assumptions which represent a current best estimate view of expected future experience, and margins that are appropriate for the risks assumed. Changes related to ultimate reinvestment rates (“URR”) are included in the direct impact of equity markets and interest rates and variable annuity guarantee liabilities. By excluding the results of the annual reviews, core earnings assist investors in evaluating our operational performance and comparing our operational performance from period to period with other global insurance companies because the associated gain or loss is not reflective of current year performance and not reported in net income in most actuarial standards outside of Canada. 
5.  The impact on the measurement of policy liabilities of changes in product features or new reinsurance 
transactions, if material. 
6.  Goodwill impairment charges. 
7.  Gains or losses on disposition of a business. 
8.  Material one-time only adjustments, including highly unusual/extraordinary and material legal settlements or 
other items that are material and exceptional in nature. 
9.  Tax on the above items. 
10.  Net income (loss) attributed to participating policyholders and non-controlling interests. 
11.  Impact of enacted or substantially enacted income tax rate changes. 
 
Manulife Financial Corporation – First Quarter 2022  33 
 
Reconciliation of core earnings to net income attributed to shareholders 
 1Q22 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Income (loss) before income taxes $  681 $  880 $ 2,577 $  386 $  (813) $ 3,711 
Income tax (expense) recovery       
Core earnings  (74)   (110)   (105)   (61)  26   (324) 
Items excluded from core earnings  (11)   (115)   (405)  -  46   (485) 
Income tax (expense) recovery  (85)   (225)   (510)   (61)  72   (809) 
Net income (post-tax)  596  655   2,067   325   (741)   2,902 
Less: Net income (post-tax) attributed to       
Non-controlling interests  20  -  -  1  -  21 
Participating policyholders  (197)  108  -  -  -  (89) 
Net income (loss) attributed to shareholders (post-tax)   773  547   2,067   324   (741)   2,970 
Less: Items excluded from core earnings(1)       
Investment-related experience outside of core  
earnings  64  53  527  -  (86)  558 
Direct impact of equity markets and interest rates and  
variable annuity guarantee liabilities  180  180  212  -   (475)  97 
Change in actuarial methods and assumptions  -  -  -  -  -  
Restructuring charge  -  -  -  -  -  
Reinsurance transactions, tax related items and other  (8)  -  842  -  (71)  763 
Core earnings (post-tax) $  537 $  314 $  486 $  324 $  (109) $ 1,552 
Income tax on core earnings (see above)  74  110  105  61  (26)  324 
Core earnings (pre-tax) $  611 $  424 $  591 $  385 $  (135) $ 1,876 
 
 (1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. 
Core earnings, CER basis and U.S. dollars 
 1Q22 
(Canadian $ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Core earnings (post-tax) $  537 $  314 $  486 $  324 $  (109) $ 1,552 
CER adjustment(1)  -  -  -  -  -  
Core earnings, CER basis (post-tax) $  537 $  314 $  486 $  324 $  (109) $ 1,552 
Income tax on core earnings, CER basis(2)  74  110  105  61  (26)  324 
Core earnings, CER basis (pre-tax) $  611 $  424 $  591 $  385 $  (135) $ 1,876 
   
Core earnings (U.S. dollars) - Asia and U.S. segments    
   
Core earnings (post-tax)(3), US $ 424  $ 384 
   
CER adjustment US $(1)  -   - 
   
Core earnings, CER basis (post-tax), US $ 424  $ 384 
  
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (3)  Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 1Q22.  
 
 
Manulife Financial Corporation – First Quarter 2022  34 
 
Reconciliation of core earnings to net income attributed to shareholders 
 4Q21 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Income (loss) before income taxes 684 806 614 438 (61) 2,481 
Income tax (expense) recovery       
Core earnings  (68)   (101)   (117)   (52)  (8)   (346) 
Items excluded from core earnings  (13)  (77)  (4)  10  (84) 
Income tax (expense) recovery  (81)  (178)  (121)  (52)   (430) 
Net income (post-tax)  603  628  493  386  (59)  2,051 
Less: Net income (post-tax) attributed to       
Non-controlling interests  34  -  -  (1)  (1)  32 
Participating policyholders  (76)  12  (1)  -  -  (65) 
Net income (loss) attributed to shareholders (post-tax)  645  616  494  387  (58)  2,084 
Less: Items excluded from core earnings(1)       
Investment-related experience outside of core  
earnings  58  90  58   -  (80)  126 
Direct impact of equity markets and interest rates and  
variable annuity guarantee liabilities  32  240  125    398 
Change in actuarial methods and assumptions       
Restructuring charge  -  -  -   -  - 
Reinsurance transactions, tax related items and other   8  -   (156)  -  -   (148) 
Core earnings (post-tax) $ 547 $ 286 $ 467 387 $  21 1,708 
Income tax on core earnings (see above)  68  101  117  52  8  346 
Core earnings (pre-tax) $ 615 $ 387 $ 584 439 $  29 2,054 
 
 (1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. 
Core earnings, CER basis and U.S. dollars 
 4Q21 
(Canadian $ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Core earnings (post-tax) $ 547 $ 286 $ 467 387 $  21 1,708 
CER adjustment(1)  2  -  2  2  -  
Core earnings, CER basis (post-tax) $ 549 $ 286 $ 469 389 $  21 1,714 
Income tax on core earnings, CER basis(2)  68  101  118  51  8  346 
Core earnings, CER basis (pre-tax) $ 617 $ 387 $ 587 440 $  29 2,060 
   
Core earnings (U.S. dollars) - Asia and U.S. segments    
   
Core earnings (post-tax)(3), US $ $ 435  $ 370 
   
CER adjustment US $(1)  (2)   - 
   
Core earnings, CER basis (post-tax), US $ $ 433  $ 370 
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (3)  Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 4Q21.  
 
 
Manulife Financial Corporation – First Quarter 2022  35 
 
Reconciliation of core earnings to net income attributed to shareholders 
 3Q21 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Income (loss) before income taxes 650 (101) 800 418 (287) 1,480 
Income tax (expense) recovery       
Core earnings  (52)   (109)  (79)   (66)  12   (294) 
Items excluded from core earnings  (31)  153  (16)  (1)  23  128 
Income tax (expense) recovery  (83)  44  (95)   (67)  35   (166) 
Net income (post-tax)  567  (57)  705   351   (252)   1,314 
Less: Net income (post-tax) attributed to       
Non-controlling interests  48  -  -  -  -  48 
Participating policyholders   (303)  (31)  8  -  -   (326) 
Net income (loss) attributed to shareholders (post-tax)  822  (26)  697   351   (252)   1,592 
Less: Items excluded from core earnings(1)       
Investment-related experience outside of core  
earnings  62  97  617  -  (76)  700 
Direct impact of equity markets and interest rates and  
variable annuity guarantee liabilities  (129)   (369)  (96)  -  (3)   (597) 
Change in actuarial methods and assumptions  343  (65)  (314)   (5)  (41) 
Restructuring charge  -  -  -  -  -  
Reinsurance transactions, tax related items and other   13  -  -  -  -  13 
Core earnings (post-tax) $  533 $  311 $  490 $  351 $  (168) $ 1,517 
Income tax on core earnings (see above)  52  109  79  66  (12)  294 
Core earnings (pre-tax) $  585 $  420 $  569 $  417 $  (180) $ 1,811 
 
 (1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. 
Core earnings, CER basis and U.S. dollars 
 3Q21 
(Canadian $ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Core earnings (post-tax) $  533 $  311 $  490 $  351 $  (168) $ 1,517 
CER adjustment(1)  (2)  -  2  1  (1)  
Core earnings, CER basis (post-tax) $  531 $  311 $  492 $  352 $  (169) $ 1,517 
Income tax on core earnings, CER basis(2)  52  109  80  66  (12)  295 
Core earnings, CER basis (pre-tax) $  583 $  420 $  572 $  418 $  (181) $ 1,812 
   
Core earnings (U.S. dollars) - Asia and U.S. segments    
   
Core earnings (post-tax)(3), US $ $ 424  $ 389 
   
CER adjustment US $(1)  (5)   - 
   
Core earnings, CER basis (post-tax), US $ $ 419  $ 389 
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (3)  Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 3Q21.  
 
 
Manulife Financial Corporation – First Quarter 2022  36 
 
Reconciliation of core earnings to net income attributed to shareholders 
 2Q21 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Income (loss) before income taxes 736 1,031 986 419 120 3,292 
Income tax (expense) recovery       
Core earnings  (78)   (112)   (106)   (64)  6   (354) 
Items excluded from core earnings  (22)  (107)  (83)   (45)  (256) 
Income tax (expense) recovery   (100)   (219)   (189)   (63)  (39)   (610) 
Net income (post-tax)  636  812  797   356  81   2,682 
Less: Net income (post-tax) attributed to       
Non-controlling interests  84  -  -  -  -  84 
Participating policyholders  (81)  29  4  -  -  (48) 
Net income (loss) attributed to shareholders (post-tax)  633  783  793   356  81   2,646 
Less: Items excluded from core earnings(1)       
Investment-related experience outside of core  
earnings  121  207  506  -  (95)  739 
Direct impact of equity markets and interest rates and  
variable annuity guarantee liabilities  (22)  258   (191)  -  172  217 
Change in actuarial methods and assumptions       
Restructuring charge  -  -  -  -  -  
Reinsurance transactions, tax related items and other   8  -  -  -  -  
Core earnings (post-tax) $  526 $  318 $  478 $  356 $ 4 $ 1,682 
Income tax on core earnings (see above)  78  112  106  64  (6)  354 
Core earnings (pre-tax) $  604 $  430 $  584 $  420 $ (2) $ 2,036 
 
 (1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. 
Core earnings, CER basis and U.S. dollars 
 2Q21 
(Canadian $ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Core earnings (post-tax) $  526 $  318 $  478 $  356 $ 4 $ 1,682 
CER adjustment(1)  12  -  15  7  1  35 
Core earnings, CER basis (post-tax) $  538 $  318 $  493 $  363 $ 5 $ 1,717 
Income tax on core earnings, CER basis(2)  80  112  108  65  (5)  360 
Core earnings, CER basis (pre-tax) $  618 $  430 $  601 $  428 $ - $ 2,077 
Core earnings (U.S. dollars) - Asia and U.S. segments       
Core earnings (post-tax)(3), US $ $ 427  $ 389    
CER adjustment US $(1)  (3)     
Core earnings, CER basis (post-tax), US $ $ 424  $ 389    
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (3)  Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 2Q21.  
 
 
Manulife Financial Corporation – First Quarter 2022  37 
 
Reconciliation of core earnings to net income attributed to shareholders 
 1Q21 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Income (loss) before income taxes 1,118 55 84 366 (751) 872 
Income tax (expense) recovery       
Core earnings   (124)  (91)   (116)   (52)  17   (366) 
Items excluded from core earnings  (54)  108  135  (1)  171  359 
Income tax (expense) recovery   (178)  17  19   (53)  188  (7) 
Net income (post-tax)  940  72  103   313   (563)  865 
Less: Net income (post-tax) attributed to       
Non-controlling interests  90  -  -  1  -  91 
Participating policyholders   (107)  91  7  -  -  (9) 
Net income (loss) attributed to shareholders (post-tax)  957  (19)  96   312   (563)  783 
Less: Items excluded from core earnings(1)       
Investment-related experience outside of core  
earnings  72  (65)  160  -  (90)  77 
Direct impact of equity markets and interest rates and  
variable annuity guarantee liabilities  288  (218)  (565)   (340)  (835) 
Change in actuarial methods and assumptions       
Restructuring charge  -  -  -  -   (115)   (115) 
Reinsurance transactions, tax related items and other   27  -  -  -  -  27 
Core earnings (post-tax) $  570 $  264 $  501 $  312 $  (18) $ 1,629 
Income tax on core earnings (see above)  124  91  116  52  (17)  366 
Core earnings (pre-tax) $  694 $  355 $  617 $  364 $  (35) $ 1,995 
 
 (1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. 
Core earnings, CER basis and U.S. dollars 
 1Q21 
(Canadian $ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Core earnings (post-tax) $  570 $  264 $  501 $  312 $  (18) $ 1,629 
CER adjustment(1)  (7)  -  -  -  -  (7) 
Core earnings, CER basis (post-tax) $  563 $  264 $  501 $  312 $  (18) $ 1,622 
Income tax on core earnings, CER basis(2)  123  91  116  52  (17)  365 
Core earnings, CER basis (pre-tax) $  686 $  355 $  617 $  364 $  (35) $ 1,987 
Core earnings (U.S. dollars) - Asia and U.S. segments       
Core earnings (post-tax)(3), US $ $ 450  $ 396    
CER adjustment US $(1)  (6)   -    
Core earnings, CER basis (post-tax), US $ $ 444  $ 396    
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (3)  Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rate for 1Q21.  
 
 
Manulife Financial Corporation – First Quarter 2022  38 
 
Reconciliation of core earnings to net income attributed to shareholders 
 2021 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Income (loss) before income taxes 3,188 1,791 2,484 $  1,641 (979) 8,125 
Income tax (expense) recovery       
Core earnings   (322)   (413)   (418)   (234)  27  (1,360) 
Items excluded from core earnings  (120)  77  32  (1)  159  147 
Income tax (expense) recovery   (442)   (336)   (386)   (235)  186  (1,213) 
Net income (post-tax)   2,746   1,455   2,098  1,406   (793)   6,912 
Less: Net income (post-tax) attributed to       
Non-controlling interests  256  -  -  -  (1)  255 
Participating policyholders   (567)  101  18  -  -   (448) 
Net income (loss) attributed to shareholders (post-tax)   3,057   1,354   2,080  1,406   (792)   7,105 
Less: Items excluded from core earnings(1)       
Investment-related experience outside of core  
earnings  313  329   1,341  -   (341)   1,642 
Direct impact of equity markets and interest rates and  
variable annuity guarantee liabilities  169  (89)   (727)  -   (170)   (817) 
Change in actuarial methods and assumptions  343  (65)  (314)   (5)  (41) 
Restructuring charge  -  -  -  -   (115)   (115) 
Reinsurance transactions, tax related items and other   56  -   (156)  -  -   (100) 
Core earnings (post-tax) $ 2,176 $ 1,179 $ 1,936 $ 1,406 $  (161) $ 6,536 
Income tax on core earnings (see above)  322  413  418  234  (27)  1,360 
Core earnings (pre-tax) $ 2,498 $ 1,592 $ 2,354 $ 1,640 $  (188) $ 7,896 
 
 (1)  These items are disclosed under OSFI’s Source of Earnings Disclosure (Life Insurance Companies) guideline. 
Core earnings, CER basis and U.S. dollars 
 2021 
(Canadian $ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Global  Corporate  and Other Total 
Asia Canada U.S. WAM  
Core earnings (post-tax) $ 2,176 $ 1,179 $ 1,936 $ 1,406 $  (161) $ 6,536 
CER adjustment(1)  -  19  10  -  34 
Core earnings, CER basis (post-tax) $ 2,181 $ 1,179 $ 1,955 $ 1,416 $  (161) $ 6,570 
Income tax on core earnings, CER basis(2)  324  413  423   234  (27)   1,367 
Core earnings, CER basis (pre-tax) $ 2,505 $ 1,592 $ 2,378 $ 1,650 $  (188) $ 7,937 
   
Core earnings (U.S. dollars) - Asia and U.S. segments    
   
Core earnings (post-tax)(3), US $ $ 1,736  $ 1,544 
   
CER adjustment US $(1)  (16)   - 
   
Core earnings, CER basis (post-tax), US $ $ 1,720  $ 1,544 
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Income tax on core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (3)  Core earnings (post-tax) in Canadian $ is translated to US $ using the US $ Statement of Income exchange rates for the 4 respective quarters that make up 
2021 core earnings. 
  
 
Manulife Financial Corporation – First Quarter 2022  39 
 
Segment core earnings by business line or geographic source ($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
Asia 
Full Year 
 Quarterly Results Results 
(US $ millions) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Hong Kong $ 219 $ 270 $ 248 $ 214 $ 217 $ 949 
Japan  77  77  86  78  82  323 
Asia Other(1)  156  132  125  169  193  619 
Mainland China       96 
Singapore       162 
Vietnam       290 
Other Emerging Markets(2)       71 
Regional Office  (28)  (44)  (35)  (34)  (42)  (155) 
Total Asia core earnings 424 $ 435 $ 424 $ 427 $ 450 1,736 
 (1)  Core earnings for Asia Other is reported by country annually, on a full year basis. (2)  Other Emerging Markets includes Indonesia, the Philippines, Malaysia, Thailand, Cambodia and Myanmar.
 
Full Year 
Quarterly Results Results 
(US $ millions), CER basis(1) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Hong Kong $ 219 $ 270 $ 248 $ 214 $ 217 $ 949 
Japan  77  76  80  74  75  305 
Asia Other(2)  156  131  126  169  195  621 
Mainland China       97 
Singapore       162 
Vietnam  294 
Other Emerging Markets(3)       68 
Regional Office  (28)  (44)  (35)  (33)  (43)  (155) 
Total Asia core earnings, CER basis 424 $ 433 $ 419 $ 424 $ 444 1,720 
 
 (1)  Core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. (2)  Core earnings for Asia Other is reported by country annually, on a full year basis. (3)  Other Emerging Markets includes Indonesia, the Philippines, Malaysia, Thailand, Cambodia and Myanmar. 
Canada 
Full Year 
 Quarterly Results Results 
(Canadian $ millions) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Insurance $ 206 $ 184 $ 211 $ 210 $ 165 $ 770 
Annuities  70  62  56  64  52  234 
Manulife Bank  38  40  44  44  47  175 
Total Canada core earnings 314 $ 286 $ 311 $ 318 $ 264 1,179 
 
 
U.S. 
Full Year 
 Quarterly Results Results  
(US $ millions) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
U.S. Insurance $ 328 $ 274 $ 279 $ 298 $ 277 1,128 
U.S. Annuities  56  96  110  91  119  416 
Total U.S. core earnings 384 $ 370 $ 389 $ 389 $ 396 1,544 
 
 
 
 
Manulife Financial Corporation – First Quarter 2022  40 
 
Global WAM by business line 
Full Year 
 Quarterly Results Results 
(Canadian $ millions) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Retirement $ 177 $ 218 $ 206 $ 206 $ 189 $ 819 
Retail  141  160  136  137  118  551 
Institutional asset management  6  9  9  13  5  36 
Total Global WAM core earnings 324 $ 387 $ 351 $ 356 $ 312 1,406 
 
Full Year 
 Quarterly Results Results 
(Canadian $ millions), CER basis(1) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Retirement $ 177 $ 219 $ 207 $ 211 $ 189 $ 826 
Retail  141  160  136  139  118  553 
Institutional asset management  6  10  9  13  5  37 
Total Global WAM core earnings, CER basis 324 $ 389 $ 352 $ 363 $ 312 1,416 
 (1)  Core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22 
Global WAM by geographic source 
Full Year 
 Quarterly Results Results 
(Canadian $ millions) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Asia $ 86 88 $  103 $  103 $  103 $  397 
Canada  108  119  106  108  96  429 
U.S.  130  180  142  145  113  580 
Total Global WAM core earnings 324 $ 387 $ 351 $ 356 $ 312 1,406 
  
Full Year 
 Quarterly Results Results 
(Canadian $ millions), CER basis(1) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Asia $ 86 90 $  103 $  106 $  102 $  401 
Canada  108  119  106  108  96  429 
U.S.  130  180  143  149  114  586 
Total Global WAM core earnings, CER basis 324 $ 389 $ 352 $ 363 $ 312 1,416 
 
 (1)  Core earnings adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. 
Corporate and Other 
Full Year 
 Quarterly Results Results 
(Canadian $ millions) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Corporate and Other excluding core investment gains $ (209) $  (79) $  (268) $  (96) $  (118) $  (561) 
Core investment gains  100  100  100  100  100  400 
Total Corporate and Other core earnings (109) 21 $  (168) $ 4 $  (18) $  (161) 
  
 
Manulife Financial Corporation – First Quarter 2022  41 
 
Core earnings available to common shareholders is a financial measure that is used in the calculation of core ROE and core EPS. It is calculated as core earnings (post-tax) less preferred share dividends. 
Full Year 
 Quarterly Results Results 
($ millions, and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Core earnings $ 1,552  $ 1,708 $ 1,517 $ 1,682 $ 1,629 $ 6,536 
Less: Preferred share dividends  (52)  (71)  (37)  (64)  (43)  (215) 
Core earnings available to common shareholders   1,500  1,637  1,480  1,618  1,586  6,321 
CER adjustment(1) -   6  -  35  (7)  34 
Core earnings available to common shareholders, 
CER basis 1,500 $ 1,643 $ 1,480 $ 1,653 $ 1,579 $ 6,355 
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. 
Core ROE measures profitability using core earnings available to common shareholders as a percentage of the capital deployed to earn the core earnings. The Company calculates core ROE using average common shareholders’ equity quarterly, as the average of common shareholders’ equity at the start and end of the quarter, and annually, as the average of the quarterly average common shareholders’ equity for the year. 
Full Year 
 Quarterly Results Results 
($ millions, unless otherwise stated) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Core earnings available to common shareholders  $ 1,500 $ 1,637 $ 1,480 $ 1,618 $ 1,586 $ 6,321 
Annualized core earnings available to common  
shareholders  6,085 $ 6,483 $ 5,874 $ 6,485 $ 6,435 $ 6,321 
Average common shareholders’ equity (see below) $  51,407 $ 51,049  $ 49,075  $ 46,757  $ 46,974  $ 48,463 
Core ROE (annualized) (%) 11.8% 12.7% 12.0% 13.9% 13.7% 13.0% 
Average common shareholders’ equity 
Total shareholders' and other equity $ 56,457  $ 58,408  $ 55,457  $ 53,466  $ 51,238  $ 58,408 
Less: Preferred shares and other equity  (5,670)  (6,381)  (5,387)  (5,387)  (5,804)  (6,381) 
Common shareholders' equity $  50,787 $ 52,027  $ 50,070  $ 48,079  $ 45,434  $ 52,027 
Average common shareholders’ equity $  51,407 $ 51,049  $ 49,075  $ 46,757  $ 46,974  $ 48,463 
 
 
Core EPS is equal to core earnings available to common shareholders divided by diluted weighted average common shares outstanding. 
Full Year 
 Quarterly Results Results 
($ millions, and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21 2021 
Core EPS       
Core earnings available to common shareholders  $ 1,500 $  1,637 $  1,480 $  1,618 $  1,586 $  6,321 
Diluted weighted average common shares outstanding  
(millions)  1,942   1,946   1,946   1,946   1,945   1,946 
Core earnings per share 0.77 $  0.84 $  0.76 $  0.83 $  0.82 $  3.25 
Core EPS, CER basis       
Core earnings available to common shareholders, CER 
basis $ 1,500 $  1,643 $  1,480 $  1,653 $  1,579 $  6,355 
Diluted weighted average common shares outstanding  
(millions)  1,942   1,946   1,946   1,946   1,945   1,946 
Core earnings per share, CER basis 0.77 $  0.84 $  0.76 $  0.85 $  0.81 $  3.27 
 
   
 
Manulife Financial Corporation – First Quarter 2022  42 
 
Core earnings related to strategic priorities  
The Company measures its progress on certain strategic priorities using core earnings, including core earnings from highest potential businesses. The core earnings for these businesses is calculated consistent with our definition of core earnings. 
Highest potential businesses   
  
For the three months ended March 31, 
($ millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period) 2022 2021 
Core earnings highest potential businesses(1) $ 978 $ 972 
Core earnings - All other businesses excl. core investment gains 474 557 
Core investment gains 100 100 
Core earnings  1,552 1,629 
Items excluded from core earnings 1,418 (846) 
Net income (loss) attributed to shareholders  2,970 $ 783 
Highest Potential Businesses core earnings contribution 63% 60% 
 (1)  Includes core earnings from Asia and Global WAM segments, Canada Group Benefits, and behavioural insurance products. 
The effective tax rate on core earnings is equal to income tax on core earnings divided by pre-tax core earnings.  
The Company also uses financial performance measures that are prepared on a constant exchange rate basis, which exclude the impact of currency fluctuations (from local currency to Canadian dollars at a total Company level and from local currency to U.S. dollars in Asia). Such financial measures may be stated on a constant exchange rate basis or the percentage growth/decline in the financial measure on a constant exchange rate basis, using the income statement and balance sheet exchange rates effective for the fourth quarter of 2021.  
Information supporting constant exchange rate basis for GAAP and non-GAAP financial measures is presented below and throughout the rest of this section. 
 
  
 
Manulife Financial Corporation – First Quarter 2022  43 
 
Net income financial measures on a CER basis 
Full Year 
 Quarterly Results Results 
($ Canadian millions, post-tax and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Net income (loss) attributed to shareholders:       
Asia $ 773 $ 645 $ 822 $ 633 $ 957 3,057 
Canada  547  616  (26)  783  (19)   1,354 
U.S.  2,067  494  697  793  96   2,080 
Global WAM  324  387  351  356  312  1,406 
Corporate and Other  (741)  (58)   (252)  81   (563)   (792) 
Total net income (loss) attributed to shareholders  2,970   2,084   1,592   2,646  783   7,105 
Preferred share dividends and other equity distributions  (52)  (71)  (37)  (64)  (43)  (215) 
Common shareholders net income (loss) 2,918 $ 2,013 $ 1,555 $ 2,582 $  740 $ 6,890 
CER adjustment(1)       
Asia $ - 8 $ 6 $ 12 $ 32 $ 58 
Canada  -  -  -  -  -  - 
U.S.  -  3  5  26  4  38 
Global WAM  -  2  2  6  (1)  
Corporate and Other  -  -  1  5  3  
Total net income (loss) attributed to shareholders    13  14  49  38  114 
Preferred share dividends and other equity distributions   -  -  -  -  -  - 
Common shareholders net income (loss) $ 13 $ 14 $ 49 $ 38 $ 114 
Net income (loss) attributed to shareholders, CER  
basis 
Asia $ 773 $ 653 $ 828 $ 645 $ 989 3,115 
Canada  547  616  (26)  783  (19)   1,354 
U.S.  2,067  497  702  819  100  2,118 
Global WAM  324  389  353  362  311  1,415 
Corporate and Other  (741)  (58)   (251)  86   (560)   (783) 
Total net income (loss) attributed to shareholders,  
CER basis  2,970   2,097   1,606   2,695  821   7,219 
Preferred share dividends and other equity distributions,  
CER basis  (52)  (71)  (37)  (64)  (43)  (215) 
Common shareholders net income (loss), CER basis 2,918 $ 2,026 $ 1,569 $ 2,631 $  778 $ 7,004 
Asia net income attributed to Shareholders, U.S. dollars 
      
Asia net income (loss) attributed to shareholders, US $(2) $ 610 $ 513 $ 654 $ 515 $ 755 2,437 
CER adjustment, US $(1)  -  3  (2)  (5)  24  20 
Asia net income (loss) attributed to shareholders,  
U.S. $, CER basis(1) $ 610 $ 516 $ 652 $ 510 $ 779 2,457 
Net income (loss) attributed to shareholders  
(pre-tax)       
Net income (loss) attributed to shareholders (post-tax) $ 2,970  $ 2,084 $ 1,592 $ 2,646 $  783 $ 7,105 
Tax on net income attributed to shareholders  778  440  171  605  (31)   1,185 
Net income (loss) attributed to shareholders  
(pre-tax)  3,748   2,524   1,763   3,251  752   8,290 
CER adjustment(1) -   6  9  54  (41)  28 
Net income (loss) attributed to shareholders  
(pre-tax), CER basis 3,748 $ 2,530 $ 1,772 $ 3,305 $  711 $ 8,318 
 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. (2)  Asia net income attributed to shareholders (post-tax) in Canadian dollars is translated to U.S. dollars using the U.S. dollar Statement of Income rate for the 
reporting period. 
  
 
Manulife Financial Corporation – First Quarter 2022  44 
 
Basic EPS and diluted EPS, CER basis 
Full Year 
 Quarterly Results Results 
($ millions, unless otherwise stated) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Common shareholders net income, CER basis(1) $ 2,918 $ 2,026 $ 1,569 $ 2,631 $  778 $ 7,004 
Weighted average common shares outstanding  
(millions)  1,938  1,943  1,942  1,942  1,941  1,942 
Basic EPS, CER basis 1.51 $ 1.04 $ 0.81 $ 1.35 $ 0.40 $ 3.61 
Common shareholders net income, CER basis(1) $ 2,918 $ 2,026 $ 1,569 $ 2,631 $  778 $ 7,004 
Diluted weighted average common shares outstanding  
(millions)  1,942  1,946  1,946  1,946  1,945  1,946 
Diluted EPS, CER basis 1.50 $ 1.04 $ 0.81 $ 1.35 $ 0.40 $ 3.60 
  (1)  Common shareholders net income adjusted to reflect the foreign exchange rates for the Statement of Income in effect for 1Q22. 
General expenses, CER basis 
Full Year 
 Quarterly Results Results 
($ millions, and based on actual foreign exchange rates  in effect in the applicable reporting period, unless  otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21  2021 
General expenses $ 1,898 $ 2,000 $ 1,904 $ 1,892 $ 2,032 $ 7,828 
CER adjustment(1)  -  4  1  31  (16)  20 
General expenses, CER basis 1,898 $ 2,004 $ 1,905 $ 1,923 $ 2,016 $ 7,848 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. 
Global WAM revenue, CER basis 
Full Year 
 Quarterly Results Results 
($ millions, and based on actual foreign exchange rates  in effect in the applicable reporting period, unless  otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Total revenue  $ (3,630)  $ 21,611 $ 15,983 $ 25,824 $ (1,597) $ 61,821 
Less: Revenue for segments other than Global WAM   (5,216)  19,884  14,303  24,217  (3,124)  55,280 
Global WAM revenue  1,586  1,727  1,680  1,607  1,527  6,541 
CER adjustment(1)  -  5  6  31  (4)  38 
Global WAM revenue, CER basis 1,586 $ 1,732 $ 1,686 $ 1,638 $ 1,523 $ 6,579 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. 
Common share core dividend payout ratio is a ratio that measures the percentage of core earnings paid to common shareholders as dividends. It is calculated as dividends per common share divided by core EPS. 
Full Year 
 Quarterly Results Results 
 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Per share dividend $ 0.33 $ 0.33 $ 0.28 $ 0.28 $ 0.28 $ 1.17 
Core EPS $ 0.77 $ 0.84 $ 0.76 $ 0.83 $ 0.82 $ 3.25 
Common share core dividend payout ratio 43% 39% 37% 34% 34% 36% 
 
AUMA is a financial measure of the size of the Company. It is comprised of AUM and AUA. AUM includes assets of general account, consisting of total invested assets and segregated funds net assets, and external client assets for which we provide investment management services, consisting of mutual fund, institutional asset management and other fund net assets. AUA are assets for which we provide administrative services only. Assets under management and administration is a common industry metric for wealth and asset management businesses. 
Our Global WAM business also manages assets on behalf of other segments of the Company. Global WAM-managed AUMA is a financial measure equal to the sum of Global WAM’s AUMA and assets managed by Global WAM on behalf of other segments. It is an important measure of the assets managed by Global WAM. 
 
Manulife Financial Corporation – First Quarter 2022  45 
 
AUM and AUMA reconciliations  (Canadian $ in millions, and based on actual foreign exchange rates in effect in the applicable reporting period, unless otherwise stated) 
   CAD $    US $(4) 
 March 31, 2022 March 31, 2022 
Global  Corporate  and Other Total 
As at Asia Canada U.S. WAM  Asia U.S. 
Total Invested Assets         
Manulife Bank net lending  
assets $ - 24,004 $ - $ - $ - 24,004 $ - $ - 
Derivative  
reclassification(1)  -  -  -  -  (270)  (270)  -  - 
Invested assets excluding  
above items  120,529  88,736  150,989    3,468  21,945   385,667  96,463  120,830 
Total  120,529  112,740  150,989    3,468  21,675   409,401  96,463  120,830 
Segregated funds net  
assets         
Segregated funds net  
assets - Institutional  -  -  -  4,338  -  4,338  -  - 
Segregated funds net  
assets - Other(2)  23,868  39,649  71,823   232,276  (26)   367,590  19,108  57,476 
Total  23,868  39,649  71,823   236,614  (26)   371,928  19,108  57,476 
AUM per financial  
statements  144,397   152,389   222,812   240,082    21,649   781,329   115,571   178,306 
Mutual funds  -  -  -  274,665  -  274,665  -  - 
Institutional asset  
management(3)  -  -  -  101,105  -  101,105  -  - 
Other funds  -  -  -  13,269  -  13,269  -  - 
Total AUM  144,397   152,389   222,812   629,121    21,649   1,170,368   115,571   178,306 
Assets under administration  -  -  -  178,843  -  178,843  -  - 
Total AUMA $ 144,397  $ 152,389  $ 222,812 $ 807,964  $  21,649  $1,349,211  $ 115,571  $ 178,306 
  
Total AUMA, US $(4) $1,079,714 
Total AUMA $ 144,397  $ 152,389  $ 222,812 $ 807,964  $  21,649  $1,349,211   
CER adjustment(5)  -  -  -  -  -  -   
Total AUMA, CER basis $ 144,397  $ 152,389  $ 222,812 $ 807,964  $  21,649  $1,349,211   
Global WAM Managed  
AUMA         
Global WAM AUMA    $ 807,964     
AUM managed by Global  
WAM for Manulife's other  segments 
    231,373     
Total    $1,039,337     
 
 (1)  Corporate and Other consolidation adjustment related to net derivative assets reclassified from total invested assets to other lines on the Statement of Financial 
Position. 
(2)  Corporate and Other segregated funds net asset represents elimination of amounts held by the Company. (3)  Institutional asset management excludes Institutional segregated funds net assets. (4)  US $ AUMA is calculated as total AUMA in Canadian $ divided by the US $ exchange rate in effect at the end of the quarter. (5)  The impact of updating foreign exchange rates to that which was used in 1Q22.  
 
 
Manulife Financial Corporation – First Quarter 2022  46 
 
   CAD $    US $(4) 
 December 31, 2021 December 31, 2021 
Global  Corporate  and Other Total 
As at Asia Canada U.S. WAM  Asia U.S. 
Total Invested Assets         
Manulife Bank net lending  
assets $ - 23,447 $ - $  - $ - 23,447 $ - $ - 
Derivative  
reclassification(1)   -  -  -   -  (7,475)  (7,475)  -  - 
Invested assets excluding  
above items  129,207    96,425   164,830   4,458    16,206    411,126   101,893   130,013 
Total  129,207   119,872   164,830   4,458   8,731    427,098   101,893   130,013 
Segregated funds net  
assets         
Segregated funds net  
assets Institutional  -  -  -  4,470  -  4,470  -  - 
Segregated funds net  
assets - Other(2)  25,505  42,124  79,620  248,097  (28)  395,318  20,112  62,801 
Total  25,505  42,124  79,620  252,567  (28)  399,788  20,112  62,801 
AUM per financial  
statements  154,712   161,996   244,450    257,025   8,703    826,886   122,005   192,814 
Mutual funds  -  -  -  290,863  -  290,863  -  - 
Institutional asset  
management(3)  -  -  -  106,407  -  106,407  -  - 
Other funds  -  -  -  14,001  -  14,001  -  - 
Total AUM  154,712   161,996   244,450    668,296   8,703   1,238,157   122,005   192,814 
Assets under administration  -  -  -  187,631  -  187,631  -  - 
Total AUMA $ 154,712 $ 161,996 $ 244,450 $  855,927  $ 8,703  $1,425,788 $ 122,005 $ 192,814 
Total AUMA, US $(4) $1,124,616 
Total AUMA $ 154,712 $ 161,996 $ 244,450 $  855,927  $ 8,703  $1,425,788   
CER adjustment(5)  (3,867)   -   (3,500)    (9,998)  -   (17,365)   
Total AUMA, CER basis $ 150,845 $ 161,996 $ 240,950 $  845,929  $ 8,703  $1,408,423   
Global WAM Managed  
AUMA         
Global WAM AUMA    $ 855,927     
AUM managed by Global  
WAM for Manulife's other  segments 
    246,773     
Total     $1,102,700     
Note: For footnotes (1) to (5), refer to the “AUM and AUMA reconciliation” table as at March 31, 2022 above. 
  
 
Manulife Financial Corporation – First Quarter 2022  47 
 
   CAD $   US $(4) 
 September 30, 2021 September 30, 2021 
Global  Corporate  and Other Total 
As at Asia Canada U.S. WAM  Asia U.S. 
Total Invested Assets         
Manulife Bank net lending  
assets $ - 23,139 $ - $  - $ - 23,139 $ - $ - 
Derivative  
reclassification(1)   -  -  -   -  (6,226)  (6,226)  -  - 
Invested assets excluding  
above items  124,880  94,510  162,720   4,333  15,731  402,174  98,022  127,714 
Total  124,880   117,649   162,720   4,333   9,505    419,087    98,022   127,714 
Segregated funds net  
assets         
Segregated funds net  
assets Institutional  -  -  -  4,400  -  4,400  -  - 
Segregated funds net  
assets - Other(2)  24,892  40,178  78,223  240,151  (45)  383,399  19,540  61,395 
Total  24,892  40,178  78,223  244,551  (45)  387,799  19,540  61,395 
AUM per financial  
statements  149,772   157,827   240,943    248,884   9,460    806,886   117,562   189,109 
Mutual funds  -  -  -  277,421  -  277,421  -  - 
Institutional asset  
management(3)  -  -  -  103,732  -  103,732  -  - 
Other funds  -  -  -  12,562  -  12,562  -  - 
Total AUM  149,772   157,827   240,943    642,599   9,460   1,200,601   117,562   189,109 
Assets under administration  -  -  -  181,013  -  181,013  -  - 
Total AUMA $ 149,772 $ 157,827 $ 240,943 $  823,612  $ 9,460  $1,381,614 $ 117,562 $ 189,109 
Total AUMA, US $(4) $1,084,384 
Total AUMA $ 149,772 $ 157,827 $ 240,943 $  823,612  $ 9,460  $1,381,614   
CER adjustment(5)  (4,933)   -   (4,620)   (12,761)  -   (22,314)   
Total AUMA, CER basis $ 144,839 $ 157,827 $ 236,323 $  810,851  $ 9,460  $1,359,300   
Global WAM Managed  
AUMA         
Global WAM AUMA    $ 823,612     
AUM managed by Global  
WAM for Manulife's other  segments 
    240,798     
Total     $1,064,410     
 
 Note: For footnotes (1) to (5), refer to the “AUM and AUMA reconciliation” table as at March 31, 2022 above. 
  
 
Manulife Financial Corporation – First Quarter 2022  48 
 
   CAD $   US $(4) 
 June 30, 2021 June 30, 2021 
Global  Corporate  and Other Total 
As at Asia Canada U.S. WAM  Asia U.S. 
Total Invested Assets         
Manulife Bank net lending  
assets $ - 22,884 $ - $  - $ - 22,884 $ - $ - 
Derivative  
reclassification(1)   -  -  -   -  (6,907)  (6,907)  -  - 
Invested assets excluding  
above items  117,808  94,950  156,171   4,211  16,092  389,232  95,089  126,005 
Total  117,808   117,834   156,171   4,211   9,185    405,209    95,089   126,005 
Segregated funds net  
assets         
Segregated funds net  
assets Institutional  -  -  -  4,229  -  4,229  -  - 
Segregated funds net  
assets - Other(2)  24,117  39,666  77,488  238,389  (44)  379,616  19,466  62,521 
Total  24,117  39,666  77,488  242,618  (44)  383,845  19,466  62,521 
AUM per financial  
statements  141,925   157,500   233,659    246,829   9,141    789,054   114,555   188,526 
Mutual funds  -  -  -  265,110  -  265,110  -  - 
Institutional asset  
management(3)  -  -  -  99,983  -  99,983  -  - 
Other funds  -  -  -  12,232  -  12,232  -  - 
Total AUM  141,925   157,500   233,659    624,154   9,141   1,166,379   114,555   188,526 
Assets under administration  -  -  -  174,376  -  174,376  -  - 
Total AUMA $ 141,925 $ 157,500 $ 233,659 $  798,530  $ 9,141  $1,340,755 $ 114,555 $ 188,526 
Total AUMA, US $(4) $1,081,777 
Total AUMA $ 141,925 $ 157,500 $ 233,659 $  798,530  $ 9,141  $1,340,755   
CER adjustment(5)  (1,619)  -   1,921   3,168  -   3,470   
Total AUMA, CER basis $ 140,306 $ 157,500 $ 235,580 $  801,698  $ 9,141  $1,344,225   
Global WAM Managed  
AUMA         
Global WAM AUMA    $ 798,530     
AUM managed by Global  
WAM for Manulife's other  segments 
    235,234     
Total     $1,033,764     
 Note: For footnotes (1) to (5), refer to the “AUM and AUMA reconciliation” table as at March 31, 2022 above. 
  
 
Manulife Financial Corporation – First Quarter 2022  49 
 
   CAD $   US $(4) 
 March 31, 2021 March 31, 2021 
Global  Corporate  and Other Total 
As at Asia Canada U.S. WAM  Asia U.S. 
Total Invested Assets         
Manulife Bank net lending  
assets $ - 22,770 $ - $ - $ - 22,770 $ - $ - 
Derivative  
reclassification(1)  -  -  -  -  (3,685)  (3,685)  -  - 
Invested assets excluding  
above items  113,925  91,680  151,892   4,325  17,041   378,863  90,610  120,789 
Total  113,925  114,450  151,892   4,325  13,356   397,948  90,610  120,789 
Segregated funds net  
assets         
Segregated funds net  
assets Institutional  -  -  -  4,157  -  4,157  -  - 
Segregated funds net  
assets - Other(2)  23,046  37,937  76,280  230,305  (43)   367,525  18,325  60,661 
Total  23,046  37,937  76,280  234,462  (43)   371,682  18,325  60,661 
AUM per financial  
statements  136,971   152,387   228,172   238,787    13,313    769,630   108,935   181,450 
Mutual funds  -  -  -  249,137  -  249,137  -  - 
Institutional asset  
management(3)  -  -  -  96,989  -  96,989  -  - 
Other funds  -  -  -  11,611  -  11,611  -  - 
Total AUM  136,971   152,387   228,172   596,524    13,313   1,127,367   108,935   181,450 
Assets under administration  -  -  -  167,558  -  167,558 
Total AUMA $ 136,971  $ 152,387  $ 228,172  $ 764,082  $  13,313 $1,294,925  $ 108,935  $ 181,450 
Total AUMA, US $(4) $1,029,761 
Total AUMA $ 136,971  $ 152,387  $ 228,172  $ 764,082  $  13,313 $1,294,925   
CER adjustment(5)  (3,699)  -  (1,438)  (4,685)  -    (9,822)   
Total AUMA, CER basis $ 133,272  $ 152,387  $ 226,734  $ 759,397  $  13,313 $1,285,103   
Global WAM Managed  
AUMA         
Global WAM AUMA    $ 764,082     
AUM managed by Global  
WAM for Manulife's other  segments 
    229,265     
Total    $ 993,347     
 
 Note: For footnotes (1) to (5), refer to the “AUM and AUMA reconciliation” table as at March 31, 2022 above. 
 
  
 
Manulife Financial Corporation – First Quarter 2022  50 
 
Global WAM AUMA and managed AUMA by business line and geographic source 
As at      
($ millions, and based on actual foreign exchange rates in  effect in the applicable reporting period, unless otherwise  stated) 
Mar 31,  Dec 31,  Sept 30,  Jun 30,  Mar 31,  
2022 2021 2021 2021 2021 
Global WAM AUMA by business line      
Retirement $ 412,689  $ 440,831  $ 426,742  $ 418,907  $ 403,576 
Retail  289,008  303,232  287,717  274,661  258,560 
Institutional asset management  106,267  111,864  109,153  104,962  101,946 
Total $ 807,964 $ 855,927  $ 823,612  $ 798,530  $ 764,082 
Global WAM AUMA by business line, CER basis(1)      
Retirement $ 412,689  $ 435,769  $ 420,177  $ 421,356  $ 401,509 
Retail  289,008  300,044  283,818  275,906  257,378 
Institutional asset management  106,267  110,116  106,856  104,436  100,510 
Total $ 807,964 $ 845,929  $ 810,851  $ 801,698  $ 759,397 
Global WAM AUMA by geographic source      
Asia $ 98,608 $ 104,584 $ 100,899 $  95,510 $  91,551 
Canada  227,252  238,798  228,347  224,693  212,441 
U.S.  482,104  512,545  494,366  478,327  460,090 
Total  $  807,964 $ 855,927  $ 823,612  $ 798,530  $ 764,082 
Global WAM AUMA by geographic source, CER basis(1)      
Asia $ 98,608 $ 101,950 $  97,647 $  94,970 $  89,764 
Canada  227,252  238,798  228,347  224,693  212,441 
U.S.  482,104  505,181  484,857  482,035  457,192 
Total $ 807,964 $ 845,929  $ 810,851  $ 801,698  $ 759,397 
Global WAM Managed AUMA by business line      
Retirement $ 412,689  $ 440,831  $ 426,742  $ 418,907  $ 403,576 
Retail  370,999  391,911  373,685  359,520  340,330 
Institutional asset management  255,649  269,958  263,983  255,337  249,441 
Total $ 1,039,337 $ 1,102,700  $ 1,064,410  $ 1,033,764  $  993,347 
Global WAM Managed AUMA by business line, CER  
basis(1)     
Retirement $ 412,689  $ 435,769  $ 420,177  $ 421,356  $ 401,509 
Retail  370,999  387,923  368,745  361,219  338,815 
Institutional asset management  255,649  266,253  259,121  255,860  247,213 
Total $ 1,039,337 $ 1,089,945  $ 1,048,043  $ 1,038,435  $  987,537 
Global WAM Managed AUMA by geographic source      
Asia $ 195,346  $ 207,827  $ 200,976  $ 191,704  $ 186,657 
Canada  279,700  293,902  281,523  278,309  262,960 
U.S.  564,291  600,971  581,911  563,751  543,730 
Total $ 1,039,337 $ 1,102,700  $ 1,064,410  $ 1,033,764  $  993,347 
Global WAM Managed AUMA by geographic source, 
CER basis(1)      
Asia $ 195,346  $ 203,707  $ 195,802  $ 191,965  $ 184,271 
Canada  279,700  293,902  281,523  287,309  262,960 
U.S.  564,291  592,336  570,718  559,161  540,306 
Total  $  1,039,337 $ 1,089,945  $ 1,048,043  $ 1,038,435  $  987,537 
 
(1)  AUMA adjusted to reflect the foreign exchange rates for the Statement of Financial Position in effect for 1Q22. 
 
Manulife Financial Corporation – First Quarter 2022  51 
 
Average assets under management and administration (“average AUMA”) is the average of Global WAM’s AUMA during the reporting period. It is a measure used in analyzing and explaining fee income and earnings of our Global WAM segment. It is calculated as the average of the opening balance of AUMA and the ending balance of AUMA using daily balances where available and month-end or quarter-end averages when daily averages are unavailable. Similarly, Global WAM average managed AUMA and average AUA are the average of Global WAM’s managed AUMA and AUA, respectively, and are calculated in a manner consistent with average AUMA. 
Manulife Bank net lending assets is a financial measure equal to the sum of Manulife Bank’s loans and mortgages, net of allowances. Manulife Bank average net lending assets is a financial measure which is calculated as the quarter-end average of the opening and the ending balance of net lending assets. Both of these financial measures are a measure of the size of Manulife Bank’s portfolio of loans and mortgages and are used to analyze and explain its earnings. 
As at  ($ millions) Mar 31,  Dec 31,  Sept 30,  Jun 30,  Mar 31,  
2022 2021 2021 2021 2021 
Mortgages $ 52,287  $ 52,014  $ 51,001  $ 50,309  $ 50,134 
Less: mortgages not held by Manulife Bank  30,950  31,073  30,202  29,643  29,469 
Total mortgages held by Manulife Bank  21,337  20,941  20,799  20,666  20,665 
Loans to bank clients  2,667  2,506  2,340  2,218  2,105 
Manulife Bank net lending assets $  24,004 $ 23,447  $ 23,139  $ 22,884  $ 22,770 
Manulife Bank average net lending assets      
Beginning of period $ 23,447  $ 23,139  $ 22,884  $ 22,770  $ 22,763 
End of period  24,004  23,447  23,139  22,884  22,770 
Manulife Bank average net lending assets by quarter $  23,726 $ 23,293  $ 23,012  $ 22,827  $ 22,767 
Manulife Bank average net lending assets – full year  $ 23,105    
Consolidated capital serves as a foundation of our capital management activities at the MFC level. Consolidated capital is calculated as the sum of: (i) total equity excluding accumulated other comprehensive income (“AOCI”) on cash flow hedges; and (ii) certain other capital instruments that qualify as regulatory capital. For regulatory reporting purposes under the LICAT framework, the numbers are further adjusted for various additions or deductions to capital as mandated by the guidelines defined by OSFI. 
As at ($ millions) Mar 31, Dec 31, Sep 30, Jun 30, Mar 31, 
2022 2021 2021 2021 2021 
Total equity $ 56,849  $ 58,869  $ 55,951  $ 54,254  $ 51,992 
Exclude AOCI gain/(loss) on cash flow hedges   (70)  (156)  (159)  (166)  (117) 
Total equity excluding AOCI on cash flow hedges   56,919  59,025  56,110  54,420  52,109 
Qualifying capital instruments  6,950  6,980  6,986  6,936  7,432 
Consolidated capital $  63,869 $ 66,005  $ 63,096  $ 61,356  $ 59,541 
Core EBITDA is a financial measure which Manulife uses to better understand the long-term earnings capacity and valuation of our Global WAM business on a basis more comparable to how the profitability of global asset managers is generally measured. Core EBITDA presents core earnings before the impact of interest, taxes, depreciation, and amortization. Core EBITDA excludes certain acquisition expenses related to insurance contracts in our retirement businesses which are deferred and amortized over the expected lifetime of the customer relationship under the CALM. Core EBITDA was selected as a key performance indicator for our Global WAM business, as EBITDA is widely used among asset management peers, and core earnings is a primary profitability metric for the Company overall. 
  
 
Manulife Financial Corporation – First Quarter 2022  52 
 
Reconciliation of Global WAM core earnings to core EBITDA and Global WAM core EBITDA by business line and geographic source 
Full Year 
 Quarterly Results Results 
($ millions, pre-tax and based on actual foreign  exchange rates in effect in the applicable reporting  period, unless otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Global WAM core earnings (post-tax)  324 $ 387 $ 351 $ 356 $ 312 1,406 
Addback taxes, acquisition costs, other expenses and  
deferred sales commissions       
Core income tax (expense) recovery (see above)  61  52  66  64  52  234 
Acquisition costs, other expenses  81  79  86  79  79  323 
Deferred sales commissions  24  25  26  22  26  99 
Core EBITDA 490 $ 543 $ 529 $ 521 $ 469 2,062 
CER adjustment(1)  -  1  2  3  (6)  
Core EBITDA, CER basis 490 $ 544 $ 531 $ 524 $ 463 2,062 
Core EBITDA by business line       
Retirement $ 277 $ 306 $ 313 $ 305 $ 286 1,210 
Retail  201  220  199  196  175  790 
Institutional asset management  12  17  17  20  8  62 
Total $ 490 $ 543 $ 529 $ 521 $ 469 2,062 
Core EBITDA by geographic source       
Asia $ 113 $ 115 $ 134 $ 131 $ 131 $ 511 
Canada  171  185  172  169  156  682 
U.S.  206  243  223  221  182  869 
Total $ 490 $ 543 $ 529 $ 521 $ 469 2,062 
Core EBITDA by business line, CER basis       
Retirement $ 277 $ 307 $ 314 $ 312 $ 286 1,219 
Retail  201  220  199  193  169  781 
Institutional asset management  12  17  18  19  8  62 
Total, CER basis 490 $ 544 $ 531 $ 524 $ 463 2,062 
Core EBITDA by geographic source, CER basis       
Asia $ 113 $ 115 $ 136 $ 127 $ 124 $ 502 
Canada  171  185  171  169  157  682 
U.S.  206  244  224  228  182  878 
Total, CER basis 490 $ 544 $ 531 $ 524 $ 463 2,062 
(1)  The impact of updating foreign exchange rates to that which was used in 1Q22. 
Core EBITDA margin is a financial measure which Manulife uses to better understand the long-term profitability of our Global WAM business on a more comparable basis to how profitability of global asset managers are measured. Core EBITDA margin presents core earnings before the impact of interest, taxes, depreciation, and amortization divided by total revenue from these businesses. Core EBITDA margin was selected as a key performance indicator for our Global WAM business, as EBITDA margin is widely used among asset management peers, and core earnings is a primary profitability metric for the Company overall.  
 
 
Manulife Financial Corporation – First Quarter 2022  53 
 
Full Year 
 Quarterly Results Results 
($ millions, unless otherwise stated) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Core EBITDA margin       
Core EBITDA $ 490  $ 543 $  529 $ 521 $  469 $ 2,062 
Global WAM revenue $ 1,586 $ 1,727 $ 1,680 $ 1,607 $ 1,527 $ 6,541 
Core EBITDA margin 30.9% 31.4% 31.5% 32.4% 30.7% 31.5% 
Expense efficiency ratio is a financial measure which Manulife uses to measure progress towards our target to be more efficient. It is defined as core general expenses divided by the sum of core earnings before income taxes (“pre-tax core earnings”) and core general expenses. Core general expenses is used to calculate our expense efficiency ratio and is equal to pre-tax general expenses included in core earnings and excludes such items as material legal provisions for settlements, restructuring charges and expenses related to integration and acquisitions. 
Full Year 
 Quarterly Results Results 
($ millions, and based on actual foreign exchange rates  in effect in the applicable reporting period, unless  otherwise stated) 
1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Expense Efficiency Ratio       
Core general expenses $ 1,877 $ 1,973 $ 1,904 $ 1,794 $ 1,882 $ 7,553 
Core earnings (pre-tax)  1,876  2,054  1,811  2,036  1,995  7,896 
Total - Core earnings (pre-tax) and Core general  
expenses $ 3,753 $ 4,027 $ 3,715 $ 3,830 $ 3,877 $ 15,449 
Expense Efficiency Ratio 50.0% 49.0% 51.3% 46.8% 48.5% 48.9% 
Core general expenses       
General expenses - Financial Statements $ 1,898 $ 2,000 $ 1,904 $ 1,892 $ 2,032 $ 7,828 
Less: General expenses included in items excluded  
from core earnings       
Restructuring charge  -  -  -  -  150  150 
      
Integration and acquisition 
Legal provisions and Other expenses  13  27  -  98  -  125 
Total  $ 21 27 $ - $ 98 $  150 $  275 
Core general expenses 1,877 $ 1,973 $ 1,904 $ 1,794 $ 1,882 $ 7,553 
Core general expenses $ 1,877 $ 1,973 $ 1,904 $ 1,794 $ 1,882 $ 7,553 
CER adjustment(1)  -  4  1  27  (14)  18 
Core general expenses, CER basis 1,877 $ 1,977 $ 1,905 $ 1,821 $ 1,868 $ 7,571 
 (1)  The impact of updating foreign exchange rates to that which was used in 1Q22. 
Embedded value (“EV”) is a measure of the present value of shareholders’ interests in the expected future distributable earnings on in-force business reflected in the Consolidated Statements of Financial Position of Manulife, excluding any value associated with future new business. EV is calculated as the sum of the adjusted net worth and the value of in-force business calculated as at December 31. The adjusted net worth is the IFRS shareholders’ equity adjusted for goodwill and intangible assets, fair value of surplus assets, the fair value of debt, preferred shares, and other equity, and local statutory balance sheet, regulatory reserve, and capital for our Asian businesses. The value of in-force business business in Canada and the U.S. is the present value of expected future IFRS earnings, on an IFRS 4 basis, on in-force business less the present value of the cost of holding capital to support the in-force business under the LICAT framework. The value of in-force business in Asia reflects local statutory earnings and capital requirements. The value of in-force excludes Global WAM, Bank or P&C Reinsurance businesses. 
 
Manulife Financial Corporation – First Quarter 2022  54 
 
Net annualized fee income yield on average AUMA ("Net fee income yield") is a financial measure that represents the net annualized fee income from Global WAM channels over average AUMA. This measure provides information on Global WAM’s adjusted return generated from managing AUMA. 
Net annualized fee income is a financial measure that represents Global WAM income before income taxes, adjusted to exclude items unrelated to net fee income, including general expenses, investment income, non-AUMA related net benefits and claims, and net premium taxes. It also excludes the components of Global WAM net fee income from managing assets on behalf of other segments. This measure is annualized based on the number of days in the year divided the number of days in the reporting period. 
Reconciliation of income before income taxes to net fee income yield 
Full Year 
 Quarterly Results Results 
($ millions, unless otherwise stated) 1Q22 4Q21 3Q21 2Q21 1Q21  2021 
Income before income taxes 3,711 $ 2,481 $ 1,480 $ 3,292 $  872 $ 8,125 
Less: Income before income taxes for segments other  
than Global WAM   3,325   2,043   1,062   2,873  506   6,484 
Global WAM income before income taxes  386  438  418  419  366  1,641 
Items unrelated to net fee income  600  616  599  548  561  2,324 
Global WAM net fee income  986   1,054   1,017  967  927   3,965 
Less: Net fee income from other segments  118  122  118  109  109  458 
Global WAM net fee income excluding net fee income  
from other segments  868  932  899  858  818  3,507 
Net annualized fee income 3,516 $ 3,698 $ 3,565 $ 3,441 $ 3,318 $ 3,507 
Average Assets under Management and Administration $ 820,393  $ 835,494  $ 815,927  $ 775,849  $ 765,033  $ 798,022 
Net fee income yield (bps)  42.9  44.3  43.7  44.4  43.4  43.9 
 
 
New business value (“NBV”) is the change in embedded value as a result of sales in the reporting period. NBV is calculated as the present value of shareholders’ interests in expected future distributable earnings, after the cost of capital calculated under the LICAT framework in Canada and the U.S. and the local capital requirements in Asia, on actual new business sold in the period using assumptions that are consistent with the assumptions used in the calculation of embedded value. NBV excludes businesses with immaterial insurance risks, such as the Company’s Global WAM, Manulife Bank and the P&C Reinsurance businesses. NBV is a useful metric to evaluate the value created by the Company’s new business franchise.  
New business value margin (“NBV margin”) is calculated as NBV divided by APE sales excluding non-controlling interests. APE sales are calculated as 100% of regular premiums and deposits sales and 10% of single premiums and deposits sales. NBV margin is a useful metric to help understand the profitability of our new business. 
Sales are measured according to product type: 
For individual insurance, sales include 100% of new annualized premiums and 10% of both excess and single premiums. For individual insurance, new annualized premiums reflect the annualized premium expected in the first year of a policy that requires premium payments for more than one year. Single premium is the lump sum premium from the sale of a single premium product, e.g. travel insurance. Sales are reported gross before the impact of reinsurance. 
For group insurance, sales include new annualized premiums and administrative services only premium equivalents on new cases, as well as the addition of new coverages and amendments to contracts, excluding rate increases. 
Insurance-based wealth accumulation product sales include all new deposits into variable and fixed annuity contracts. As we discontinued sales of new variable annuity contracts in the U.S. in 1Q13, subsequent deposits into existing U.S. variable annuity contracts are not reported as sales. Asia variable annuity deposits are included in APE sales. 
 
Manulife Financial Corporation – First Quarter 2022  55 
 
APE sales are comprised of 100% of regular premiums and deposits and 10% of excess and single premiums and deposits for both insurance and insurance-based wealth accumulation products. 
Gross flows is a new business measure presented for our Global WAM business and includes all deposits into mutual funds, group pension/retirement savings products, private wealth and institutional asset management products. Gross flows is a common industry metric for WAM businesses as it provides a measure of how successful the businesses are at attracting assets. 
Net flows is presented for our Global WAM business and includes gross flows less redemptions for mutual funds, group pension/retirement savings products, private wealth and institutional asset management products. In addition, net flows include the net flows of exchange traded funds and non-proprietary product sold by Manulife Securities. Net flows is a common industry metric for WAM businesses as it provides a measure of how successful the businesses are at attracting and retaining assets. When net flows are positive, they are referred to as net inflows. Conversely, negative net flows are referred to as net outflows. 
Remittances is defined as the cash remitted or available for distribution to the Manulife Group from operating subsidiaries and excess capital generated by standalone Canadian operations. It is one of the key metrics used by management to evaluate our financial flexibility. 
E4  Caution regarding forward-looking statements 
From time to time, MFC makes written and/or oral forward-looking statements, including in this document. In addition, our representatives may make forward-looking statements orally to analysts, investors, the media and others. All such statements are made pursuant to the “safe harbour” provisions of Canadian provincial securities laws and the U.S. Private Securities Litigation Reform Act of 1995. 
The forward-looking statements in this document include, but are not limited to, statements with respect to the expected annual savings related to actions taken in the first quarter of 2021, the Company’s strategic priorities and 2022 target and 2025 supplemental goal for net promoter score, the impact of IFRS 17 and the Company’s earnings presentation and reporting under the new accounting standard and our medium-term financial and operating targets under IFRS 17, including our core ROE target, dividend payout ratio target and new CSM targets, and the impact of changes in tax laws and, also relate to, among other things, our objectives, goals, strategies, intentions, plans, beliefs, expectations and estimates, and can generally be identified by the use of words such as “may”, “will”, “could”, “should”, “would”, “likely”, “suspect”, “outlook”, “expect”, “intend”, “estimate”, “anticipate”, “believe”, “plan”, “forecast”, “objective”, “seek”, “aim”, “continue”, “goal”, “restore”, “embark” and “endeavour” (or the negative thereof) and words and expressions of similar import, and include statements concerning possible or assumed future results. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements and they should not be interpreted as confirming market or analysts’ expectations in any way. 
Certain material factors or assumptions are applied in making forward-looking statements and actual results may differ materially from those expressed or implied in such statements. Important factors that could cause actual results to differ materially from expectations include but are not limited to: general business and economic conditions (including but not limited to the performance, volatility and correlation of equity markets, interest rates, credit and swap spreads, currency rates, investment losses and defaults, market liquidity and creditworthiness of guarantors, reinsurers and counterparties); the ongoing prevalence of COVID-19, including any variants, as well as actions that have been, or may be taken by governmental authorities in response to COVID-19, including the impacts of any variants; changes in laws and regulations; changes in accounting standards applicable in any of the territories in which we operate; changes in regulatory capital requirements; our ability to execute strategic plans and changes to strategic plans; downgrades in our financial strength or credit ratings; our ability to maintain our reputation; impairments of goodwill or intangible assets or the establishment of provisions against future tax assets; the accuracy of estimates relating to morbidity, mortality and policyholder behaviour; the accuracy of other estimates used in applying accounting policies, actuarial methods and embedded value methods; our ability to implement effective hedging strategies and unforeseen consequences arising from such strategies; our ability to 
 
Manulife Financial Corporation – First Quarter 2022  56 
 
source appropriate assets to back our long-dated liabilities; level of competition and consolidation; our ability to market and distribute products through current and future distribution channels; unforeseen liabilities or asset impairments arising from acquisitions and dispositions of businesses; the realization of losses arising from the sale of investments classified as available-for-sale; our liquidity, including the availability of financing to satisfy existing financial liabilities on expected maturity dates when required; obligations to pledge additional collateral; the availability of letters of credit to provide capital management flexibility; accuracy of information received from counterparties and the ability of counterparties to meet their obligations; the availability, affordability and adequacy of reinsurance; legal and regulatory proceedings, including tax audits, tax litigation or similar proceedings; our ability to adapt products and services to the changing market; our ability to attract and retain key executives, employees and agents; the appropriate use and interpretation of complex models or deficiencies in models used; political, legal, operational and other risks associated with our non-North American operations; acquisitions and our ability to complete acquisitions including the availability of equity and debt financing for this purpose; the disruption of or changes to key elements of the Company’s or public infrastructure systems; environmental concerns; our ability to protect our intellectual property and exposure to claims of infringement; and our inability to withdraw cash from subsidiaries. 
Additional information about material risk factors that could cause actual results to differ materially from expectations and about material factors or assumptions applied in making forward-looking statements may be found in this document under “Risk Management and Risk Factors Update” and “Critical Actuarial and Accounting Policies”, under “Risk Management and Risk Factors” and “Critical Actuarial and Accounting Policies” in the Management’s Discussion and Analysis in our most recent annual report and, in the “Risk Management” note to the consolidated financial statements in our most recent annual and interim reports and elsewhere in our filings with Canadian and U.S. securities regulators. 
The forward-looking statements in this document are, unless otherwise indicated, stated as of the date hereof and are presented for the purpose of assisting investors and others in understanding our financial position and results of operations, our future operations, as well as our objectives and strategic priorities, and may not be appropriate for other purposes. We do not undertake to update any forward-looking statements, except as required by law. 
  
 
Manulife Financial Corporation – First Quarter 2022  57 
 
E5  Quarterly financial information 
The following table provides summary information related to our eight most recently completed quarters. 
As at and for the three months ended Mar 31, Dec 31, Sept 30, Jun 30, Mar 31, Dec 31, Sept 30, Jun 30, 
($ millions, except per share amounts or otherwise stated, unaudited) 2022 2021 2021 2021 2021 2020 2020 2020 
Revenue         
Premium income         
Life and health insurance(1) $ 9,521 $ 9,159 $ 9,269 $ 8,716 $ 8,986 $ 8,651 $ 5,302 $ 7,560 
Annuities and pensions(2)  (19)  901  714  698  622  672  704  673 
Net premium income  9,502  10,060  9,983  9,414  9,608  9,323  6,006  8,233 
Investment income  3,417  4,350   3,964   4,099   3,214   4,366   3,521   5,262 
Realized and unrealized gains and losses on assets supporting  
insurance and investment contract liabilities(3)  (18,540)   4,460  (958)  9,551  (17,056)  1,683  1,100  11,626 
Other revenue  1,991  2,741   2,994   2,760   2,637   2,497   2,749   2,365 
Total revenue (3,630) $ 21,611 $ 15,983 $ 25,824 $ (1,597) $ 17,869 $ 13,376 $ 27,486 
Income (loss) before income taxes $ 3,711 $ 2,481 $ 1,480 $ 3,292 $ 872 $ 2,065 $ 2,170 $ 832 
Income tax (expense) recovery  (809)  (430)  (166)  (610)   (7)  (224)  (381)  
Net income (loss) 2,902 2,051 $ 1,314 $ 2,682 $ 865 $ 1,841 $ 1,789 $ 839 
Net income (loss) attributed to shareholders 2,970 2,084 $ 1,592 $ 2,646 $ 783 $ 1,780 $ 2,068 $ 727 
Basic earnings (loss) per common share 1.51 1.04 $ 0.80 $ 1.33 $ 0.38 $ 0.90 $ 1.04 $ 0.35 
Diluted earnings (loss) per common share 1.50 1.03 $ 0.80 $ 1.33 $ 0.38 $ 0.89 $ 1.04 $ 0.35 
Segregated funds deposits 12,328 10,920 $ 10,929 $ 10,301 $ 12,395 $ 9,741 $ 9,158 $ 8,784 
Total assets (in billions) 865 $ 918  $ 898  $ 879  $ 859  $ 880  $ 876  $ 866 
Weighted average common shares (in millions)  1,938  1,943   1,942   1,942   1,941   1,940   1,940   1,939 
Diluted weighted average common shares (in millions)  1,942  1,946   1,946   1,946   1,945   1,943   1,942   1,941 
Dividends per common share 0.330 $ 0.330 $ 0.280 $ 0.280 $ 0.280 $ 0.280 $ 0.280 $ 0.280 
CDN$ to US$1 - Statement of Financial Position 1.2496 1.2678 1.2741 1.2394 1.2575 1.2732 1.3339 1.3628 
CDN$ to US$1 - Statement of Income 1.2663 1.2601 1.2602 1.2282 1.2660 1.3030 1.3321 1.3854 
  (1)  Includes ceded premiums related to the reinsurance of a block of our legacy U.S. Bank-Owned Life Insurance of US$2.4 billion in 3Q20. (2)  Includes lower revenue related to the reinsurance of a block of our legacy U.S. variable annuity business of US$0.9 billion in 1Q22. (3)  For fixed income assets supporting insurance and investment contract liabilities and for equities supporting pass-through products and derivatives related to 
variable hedging programs, the impact of realized and unrealized gains (losses) on the assets is largely offset in the change in insurance and investment contract liabilities. 
E6 Other 
No changes were made in our internal control over financial reporting during the three months ended March 31, 2022, that have materially affected or are reasonably likely to materially affect our internal control over financial reporting. 
As in prior quarters, MFC’s Audit Committee has reviewed this MD&A and the unaudited interim financial report and MFC’s Board of Directors approved this MD&A prior to its release. 
  
 
Manulife Financial Corporation – First Quarter 2022  58 
 
Consolidated Statements of Financial Position 
As at   
(Canadian $ in millions, unaudited) March 31, 2022 December 31, 2021 
Assets   
Cash and short-term securities $ 22,069 $ 22,594 
Debt securities  208,587  224,139 
Public equities  25,449  28,067 
Mortgages  52,287  52,014 
Private placements  42,650  42,842 
Policy loans  6,308  6,397 
Loans to Bank clients  2,667  2,506 
Real estate  13,334  13,233 
Other invested assets  36,050  35,306 
Total invested assets (note 3)  409,401  427,098 
Other assets   
Accrued investment income  2,801  2,641 
Outstanding premiums  1,300  1,294 
Derivatives (note 4)  10,302  17,503 
Reinsurance assets  44,390  44,579 
Deferred tax assets  5,313  5,254 
Goodwill and intangible assets  9,726  9,915 
Miscellaneous  9,957  9,571 
Total other assets  83,789  90,757 
Segregated funds net assets (note 14)  371,928  399,788 
Total assets $ 865,118 $ 917,643 
Liabilities and Equity   
Liabilities   
Insurance contract liabilities (note 5) $ 368,889 $ 392,275 
Investment contract liabilities (note 5)  3,095  3,117 
Deposits from Bank clients   21,714  20,720 
Derivatives (note 4)  10,037  10,038 
Deferred tax liabilities  3,057  2,769 
Other liabilities  16,855  18,205 
   423,647  447,124 
Long-term debt (note 7)  5,744  4,882 
Capital instruments (note 8)  6,950  6,980 
Segregated funds net liabilities (note 14)  371,928  399,788 
Total liabilities  808,269  858,774 
Equity   
Preferred shares and other equity (note 9)  5,670  6,381 
Common shares (note 9)  22,933  23,093 
Contributed surplus  262  262 
Shareholders' and other equity holders' retained earnings  25,559  23,492 
Shareholders' accumulated other comprehensive income (loss):   
Pension and other post-employment plans  (101)  (114) 
Available-for-sale securities  (1,582)  848 
Cash flow hedges  (70)  (156) 
Real estate revaluation reserve  23  23 
Translation of foreign operations  3,763  4,579 
Total shareholders' and other equity  56,457  58,408 
Participating policyholders' equity  (1,322)  (1,233) 
Non-controlling interests   1,714  1,694 
Total equity  56,849  58,869 
Total liabilities and equity 865,118 $ 917,643 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements. 
 
 
 Roy Gori  John Cassaday 
President and Chief Executive Officer  Chairman of the Board of Directors 
 
  
 
 
Manulife Financial Corporation – First Quarter 2022  59 
 
Consolidated Statements of Income 
For the three months ended March 31,   
(Canadian $ in millions except per share amounts, unaudited) 2022 2021 
Revenue   
Premium income   
Gross premiums $ 11,654 $ 10,992 
Premiums ceded to reinsurers  (2,152)  (1,384) 
Net premiums  9,502  9,608 
Investment income (note 3)   
Investment income  3,417  3,214 
Realized and unrealized gains (losses) on assets supporting insurance and investment  
contract liabilities and on the macro hedge program  (18,540)  (17,056) 
Net investment income (loss)  (15,123)  (13,842) 
Other revenue (note 10)  1,991  2,637 
Total revenue  (3,630)  (1,597) 
Contract benefits and expenses   
To contract holders and beneficiaries   
Gross claims and benefits (note 5)  8,517  7,643 
Increase (decrease) in insurance contract liabilities  (17,528)  (13,025) 
Increase (decrease) in investment contract liabilities  (14)  2 
Benefits and expenses ceded to reinsurers  (2,002)  (1,788) 
(Increase) decrease in reinsurance assets  (599)  158 
Net benefits and claims  (11,626)  (7,010) 
General expenses  1,898  2,032 
Investment expenses  441  480 
Commissions  1,597  1,677 
Interest expense  243  250 
Net premium taxes  106  102 
Total contract benefits and expenses  (7,341)  (2,469) 
Income before income taxes  3,711  872 
Income tax (expense) recovery  (809)  (7) 
Net income  $ 2,902 $ 865 
Net income (loss) attributed to:   
Non-controlling interests $ 21 $ 91 
Participating policyholders  (89)  (9) 
Shareholders and other equity holders  2,970  783 
  $ 2,902 $ 865 
Net income attributed to shareholders $ 2,970 $ 783 
Preferred share dividends and other equity distributions  (52)  (43) 
Common shareholders' net income  2,918 $ 740 
Earnings per share   
Basic earnings per common share (note 9) $ 1.51 $ 0.38 
Diluted earnings per common share (note 9)  1.50  0.38 
Dividends per common share  0.33  0.28 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.  
  
 
Manulife Financial Corporation – First Quarter 2022  60 
 
Consolidated Statements of Comprehensive Income 
For the three months ended March 31,  
(Canadian $ in millions, unaudited) 2022 2021 
Net income $ 2,902 $ 865 
Other comprehensive income (loss) ("OCI"), net of tax   
Items that may be subsequently reclassified to net income:   
Foreign exchange gains (losses) on:   
Translation of foreign operations  (910)  (905) 
Net investment hedges  94  96 
 Available-for-sale financial securities:   
Unrealized gains (losses) arising during the period  (2,534)  (2,645) 
Reclassification of net realized (gains) losses and impairments to net income  100  (48) 
Cash flow hedges:   
Unrealized gains (losses) arising during the period  74  98 
Reclassification of realized gains (losses) to net income  12  14 
Share of other comprehensive income (losses) of associates  -  2 
Total items that may be subsequently reclassified to net income  (3,164)  (3,388) 
Items that will not be reclassified to net income:   
Change in actuarial gains (losses) on pension and other post-employment plans  13  85 
Real estate revaluation reserve   -  (11) 
Total items that will not be reclassified to net income  13  74 
Other comprehensive income (loss), net of tax  (3,151)  (3,314) 
Total comprehensive income (loss), net of tax (249) $ (2,449) 
Total comprehensive income (loss) attributed to:   
Non-controlling interests $ 17 $ 88 
Participating policyholders  (89)  (10) 
Shareholders and other equity holders  (177)  (2,527) 
  
Income Taxes included in Other Comprehensive Income  
For the three months ended March 31,   
(Canadian $ in millions, unaudited) 2022 2021 
Income tax expense (recovery) on:   
Unrealized gains (losses) on available-for-sale financial securities $ (453) $ (451) 
Reclassification of realized gains (losses) and recoveries (impairments) to net income on available- 
for-sale financial securities  32  (7) 
Unrealized gains (losses) on cash flow hedges  15  20 
Reclassification of realized gains (losses) to net income on cash flow hedges  3  5 
Unrealized foreign exchange gains (losses) on net investment hedges  11  15 
Share of other comprehensive income (loss) of associates  -  (1) 
Change in pension and other post-employment plans  8  28 
Total income tax expense (recovery) (384) $ (391) 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.  
  
 
Manulife Financial Corporation – First Quarter 2022  61 
 
Consolidated Statements of Changes in Equity  
For the three months ended March 31,   
(Canadian $ in millions, unaudited) 2022 2021 
Preferred shares and other equity   
Balance, beginning of period $ 6,381  $ 3,822 
Issued (note 9)  -  2,000 
Redeemed (note 9)  (711)  - 
Issuance costs, net of tax  -  (18) 
Balance, end of period  5,670  5,804 
Common shares   
Balance, beginning of period  23,093   23,042 
Repurchased (note 9)  (171)  - 
Issued on exercise of stock options and deferred share units  11  38 
Balance, end of period  22,933   23,080 
Contributed surplus   
Balance, beginning of period  262  261 
Exercise of stock options and deferred share units  (2)  (7) 
Stock option expense  2  4 
Balance, end of period  262  258 
Shareholders' and other equity holders' retained earnings   
Balance, beginning of period  23,492   18,887 
Net income attributed to shareholders and other equity holders  2,970  783 
Common shares repurchased  (206)  - 
Preferred share dividends and other equity distributions  (52)  (43) 
Preferred shares redeemed (note 9)  (14)  - 
Common share dividends  (631)  (544) 
Balance, end of period  25,559   19,083 
Shareholders' accumulated other comprehensive income (loss) ("AOCI")   
Balance, beginning of period  5,180  6,323 
Change in unrealized foreign exchange gains (losses) on net foreign operations  (816)  (808) 
Change in actuarial gains (losses) on pension and other post-employment plans  13  85 
Change in unrealized gains (losses) on available-for-sale financial securities  (2,430)  (2,690) 
Change in unrealized gains (losses) on derivative instruments designated as cash flow hedges  86  112 
Change in real estate revaluation reserve  -  (11) 
Share of other comprehensive income (losses) of associates  -  2 
Balance, end of period  2,033  3,013 
Total shareholders' and other equity, end of period  56,457  51,238 
Participating policyholders' equity   
Balance, beginning of period  (1,233)  (784) 
Net income (loss) attributed to participating policyholders  (89)  (9) 
Other comprehensive income (losses) attributed to policyholders  -  (1) 
Balance, end of period  (1,322)  (794) 
Non-controlling interests   
Balance, beginning of period  1,694  1,455 
Net income attributed to non-controlling interests  21  91 
Other comprehensive income (losses) attributed to non-controlling interests  (4)  (3) 
Contributions (distributions), net  3  5 
Balance, end of period  1,714  1,548 
Total equity, end of period $ 56,849  $ 51,992 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements.  
  
 
Manulife Financial Corporation – First Quarter 2022  62 
 
Consolidated Statements of Cash Flows  
For the three months ended March 31,   
(Canadian $ in millions, unaudited) 2022 2021 
Operating activities   
Net income $ 2,902 $ 865 
Adjustments:   
Increase (decrease) in insurance contract liabilities  (16,080)  (13,025) 
Increase (decrease) in investment contract liabilities  (14)  2 
(Increase) decrease in reinsurance assets  233  158 
Amortization of (premium) discount on invested assets  34  34 
Other amortization  133  132 
Net realized and unrealized (gains) losses and impairment on assets   19,731  18,313 
Gain on U.S. variable annuity reinsurance transaction (pre-tax) (Note 5)  (1,065)  - 
Deferred income tax expense (recovery)  533  (506) 
Stock option expense  2  4 
Cash provided by operating activities before undernoted items  6,409  5,977 
Cash decrease due to U.S. variable annuity reinsurance transaction (Note 5)  (1,263)  - 
Changes in policy related and operating receivables and payables  (2,621)  (2,086) 
Cash provided by (used in) operating activities  2,525  3,891 
Investing activities   
Purchases and mortgage advances  (33,821)  (33,231) 
Disposals and repayments  30,318  24,098 
Change in investment broker net receivables and payables  515  238 
Net cash flows from acquisition and disposal of subsidiaries and businesses  -  (4) 
Cash provided by (used in) investing activities  (2,988)  (8,899) 
Financing activities   
Issue of long-term debt, net (note 7)  946  - 
Redemption of capital instruments (note 8)  -  (350) 
Secured borrowings  291  73 
Change in repurchase agreements and securities sold but not yet purchased  (78)  1,150 
Changes in deposits from Bank clients, net  1,005  (846) 
Lease payments  (33)  (32) 
Shareholders' dividends and other equity distributions  (697)  (587) 
Common shares repurchased  (377)  - 
Common shares issued, net (note 9)  11  38 
Preferred shares and other equity issued, net (note 9)  -  1,982 
Preferred shares redeemed, net (note 9)  (711)  - 
Contributions from (distributions to) non-controlling interests, net  3  5 
Cash provided by (used in) financing activities  360  1,433 
Cash and short-term securities   
Increase (decrease) during the period  (103)  (3,575) 
Effect of foreign exchange rate changes on cash and short-term securities  (255)  (328) 
Balance, beginning of period  21,930  25,583 
Balance, end of period  21,572  21,680 
Cash and short-term securities   
Beginning of period   
Gross cash and short-term securities  22,594  26,167 
Net payments in transit, included in other liabilities  (664)  (584) 
Net cash and short-term securities, beginning of period  21,930  25,583 
End of period   
Gross cash and short-term securities  22,069  22,443 
Net payments in transit, included in other liabilities  (497)  (763) 
Net cash and short-term securities, end of period 21,572 $ 21,680 
Supplemental disclosures on cash flow information   
Interest received $ 2,712 $ 2,749 
Interest paid  212  189 
Income taxes paid  535  52 
The accompanying notes are an integral part of these unaudited Interim Consolidated Financial Statements. 
  
 
 
Manulife Financial Corporation – First Quarter 2022  63 
 
CONDENSED NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS (Canadian $ in millions except per share amounts or unless otherwise stated, unaudited) 
Note 1 Nature of Operations and Significant Accounting Policies 
(a) Reporting entity 
Manulife Financial Corporation (“MFC”) is a publicly traded company and the holding company of The Manufacturers Life Insurance Company (“MLI”), a Canadian life insurance company. MFC and its subsidiaries (collectively, “Manulife” or the “Company”) is a leading financial services group with principal operations in Asia, Canada and the United States. Manulife’s international network of employees, agents and distribution partners offers financial protection and wealth management products and services to personal and business clients as well as asset management services to institutional customers. The Company operates as Manulife in Canada and Asia and as John Hancock in the United States. 
These Interim Consolidated Financial Statements and condensed notes have been prepared in accordance with International Accounting Standard (“IAS”) 34 “Interim Financial Reporting” as issued by the International Accounting Standards Board (“IASB”), using accounting policies which are consistent with those used in the Company’s 2021 Annual Consolidated Financial Statements, except as disclosed in note 2.  
These Interim Consolidated Financial Statements should be read in conjunction with the audited Consolidated Financial Statements for the year ended December 31, 2021, included on pages 129 to 213 of the Company’s 2021 Annual Report, as well as the disclosures on risk in denoted components of the “Risk Management and Risk Factors” section of the First Quarter 2022 Management Discussion and Analysis. These risk disclosures are an integral part of these Interim Consolidated Financial Statements. 
These Interim Consolidated Financial Statements as at and for the three months ended March 31, 2022 were authorized for issue by MFC’s Board of Directors on May 11, 2022. 
(b) Basis of preparation 
Refer to note 1 of the Company’s 2021 Annual Consolidated Financial Statements for a summary of the most significant estimation processes used in the preparation of the Consolidated Financial Statements under IFRS and description of the Company’s measurement techniques in determining carrying values and respective fair values of its assets and liabilities. 
The Company’s results and operations have been and may continue to be adversely impacted by COVID -19 and the economic environment. The Company has applied appropriate measurement techniques using reasonable judgment and estimates from the perspective of a market participant to reflect current economic conditions. The impact of these techniques has been reflected in these Interim Consolidated Financial Statements. Changes in the inputs used could materially impact the respective carrying values. 
Note 2 Accounting and Reporting Changes 
(a)  Changes in accounting and reporting policy (I)  Annual Improvements 2018–2020 Cycle Annual Improvements 2018–2020 Cycle was issued in May 2020 and is effective on or after January 1, 2022. The IASB issued four minor amendments to different standards as part of the Annual Improvements process, to be applied prospectively. Adoption of these amendments did not have a significant impact on the Company’s Consolidated Financial Statements. 
(II)  Amendments to IFRS 3 “Business Combinations” Amendments to IFRS 3 “Business Combinations” were issued in May 2020, and are effective on or after January 1, 2022, with earlier application permitted. The amendments update references within IFRS 3 to the 2018 Conceptual Framework and require that the principles in IAS 37 “Provisions, Contingent Liabilities and Contingent Assets” be used to identify liabilities and contingent assets arising from a business combination. Adoption of these amendments did not have a significant impact on the Company’s Consolidated Financial Statements. 
 
Manulife Financial Corporation – First Quarter 2022  64 
 
(III) Amendments to IAS 37 “Provisions, Contingent Liabilities and Contingent Assets” Amendments to IAS 37 “Provisions, Contingent Liabilities and Contingent Assets” were issued in May 2020, and are effective on or after January 1, 2022, with earlier application permitted. The amendments address identifying onerous contracts and specify the cost of fulfilling a contract which includes all costs directly related to the contract. These include incremental direct costs and allocations of other costs that relate directly to fulfilling the contract. Adoption of these amendments did not have a significant impact on the Company’s Consolidated Financial Statements. 
(b) Future accounting and reporting changes (I)  IFRS 17 “Insurance Contracts” and IFRS 9 “Financial Instruments” IFRS 17 “Insurance Contracts” was issued in May 2017 to be effective for years beginning on January 1, 2021. Amendments to IFRS 17 “Insurance Contracts” were issued in June 2020 and include a two-year deferral of the effective date. IFRS 17 as amended, is effective for years beginning on January 1, 2023, to be applied retrospectively. If full retrospective application to a group of contracts is impractical, the modified retrospective or fair value methods may be used. The standard will replace IFRS 4 “Insurance Contracts” and therefore also replace the Canadian Asset Liability Method (“CALM”) and will materially change the recognition and measurement of insurance contracts and the corresponding presentation and disclosures in the Company’s Financial Statements. 
Narrow-scope amendments to IFRS 17 “Insurance Contracts” were issued in December 2021 and are effective on initial application of IFRS 17 and IFRS 9 “Financial Instruments” which the Company will adopt on January 1, 2023. The amendments remove accounting mismatches between insurance contract liabilities and financial assets in scope of IFRS 9 within comparative prior periods when initially applying IFRS 17 and IFRS 9. The amendments allow insurers to present comparative information on financial assets as if IFRS 9 were fully applicable during the comparative period. The amendments do not permit application of IFRS 9 hedge accounting principles to the comparative period. The Company is considering the effect of these amendments on its IFRS 9 transition disclosures.  
The principles underlying IFRS 17 differ from CALM as permitted by IFRS 4. While there are many differences, the following outlines some of the key differences: 
  Under IFRS 17 the discount rate used to estimate the present value of insurance contract liabilities is 
based on the characteristics of the liability, whereas under CALM, the Company uses the rates of returns for current and projected assets supporting insurance contract liabilities to value the liabilities. The difference in the discount rate approach also impacts the timing of investment results. Under IFRS 17, the impact of investing activities will emerge into earnings over the life of the assets, whereas under CALM, the impact of investing activities is capitalized into reserves and therefore earnings in the period they occur. 
  Under IFRS 17 the discount rate is not related to the expected return on Alternative Long-Duration Assets 
(“ALDA”) and public equity assets, and as a result, the earnings sensitivity of a change in return assumptions for ALDA and public equity will be significantly reduced. 
  Under IFRS 17 the Company will elect the option to record changes in insurance contract liabilities arising 
from changes in interest rates through other comprehensive income and will classify debt instruments as fair value through other comprehensive income under IFRS 9. Under CALM, changes in insurance contract liabilities are recorded in net income.  
  Under IFRS 17 new business gains are recorded on the Consolidated Statements of Financial Position (in 
the Contractual Service Margin (“CSM”) component of the insurance contract liability) and amortized into income as services are provided. New business losses are recorded into income immediately. Under CALM, both new business gains and new business losses are recognized in income immediately. The overall impact of establishing the CSM, as well as other measurement impacts on our assets and liabilities, is expected to decrease equity upon transition of approximately 20%. 
The Company continues its assessment of the implications of this standard and expects that it will have a significant impact on the Company’s Consolidated Financial Statements. The establishment of a CSM on in-force 
 
Manulife Financial Corporation – First Quarter 2022  65 
 
business is expected to lead to an increase in insurance contract liabilities and a corresponding decrease in equity upon transition. The CSM represents unearned profits that are expected to amortize into income as services are provided. The Company continues to evaluate the potential impacts of all other changes including available accounting policy choices under IFRS 17 on the measurement of its insurance contract liabilities. 
Note 3 Invested Assets and Investment Income 
(a)  Carrying values and fair values of invested assets 
 Total  
carrying  Total fair  
As at March 31, 2022 FVTPL(1) AFS(2) Other(3) value value 
Cash and short-term securities(4) 1,988 $  13,903 $ 6,178 $  22,069 $  22,069 
Debt securities(3),(5),(6)      
Canadian government and agency  17,105  4,220  -  21,325  21,325 
U.S. government and agency  10,329  17,390  841  28,560  28,482 
Other government and agency  21,071  2,764  -  23,835  23,835 
Corporate   125,302  6,315  461   132,078   132,014 
Mortgage/asset-backed securities  2,638  151  -  2,789  2,789 
Public equities  23,405  2,044  -  25,449  25,449 
Mortgages  -  -  52,287  52,287  51,806 
Private placements(6)  -  -  42,650  42,650  42,882 
Policy loans  -  -  6,308  6,308  6,308 
Loans to Bank clients  -  -  2,667  2,667  2,657 
Real estate      
Own use property  -  -  1,783  1,783  3,015 
Investment property  -  -  11,551  11,551  11,551 
Other invested assets      
Alternative long-duration assets(7)  21,554  82  10,334  31,970  32,637 
Various other  132  -  3,948  4,080  4,080 
Total invested assets $  223,524 $  46,869 $  139,008 $  409,401 $  410,899 
Total  
carrying  Total fair  
As at December 31, 2021 FVTPL(1) AFS(2) Other(3) value value 
Cash and short-term securities(4) 2,214 $  14,339 $ 6,041 $  22,594 $  22,594 
Debt securities(3),(5),(6)      
Canadian government and agency  18,706  3,964  -  22,670  22,670 
U.S. government and agency  12,607  18,792  852  32,251  32,254 
Other government and agency  21,888  2,871  -  24,759  24,759 
Corporate   133,763  7,332  468   141,563   141,560 
Mortgage/asset-backed securities  2,758  138  -  2,896  2,896 
Public equities  25,716  2,351  -  28,067  28,067 
Mortgages  -  -  52,014  52,014  54,089 
Private placements(6)  -  -  42,842  42,842  47,276 
Policy loans  -  -  6,397  6,397  6,397 
Loans to Bank clients  -  -  2,506  2,506  2,503 
Real estate      
Own use property  -  -  1,812  1,812  3,024 
Investment property  -  -  11,421  11,421  11,421 
Other invested assets      
Alternative long-duration assets(7)  21,022  89  10,093  31,204  31,863 
Various other  135  -  3,967  4,102  4,102 
Total invested assets $  238,809 $  49,876 $  138,413 $  427,098 $  435,475 
 
(1)  FVTPL classification was elected for securities backing insurance contract liabilities to substantially reduce any accounting mismatch arising from changes in the 
fair value of these assets and changes in the value of the related insurance contract liabilities. If this election had not been made and instead the available-for-sale (“AFS”) classification was selected, there would be an accounting mismatch because changes in insurance contract liabilities are recognized in net income rather than in OCI. 
(2)  Securities that are designated as AFS are not actively traded by the Company but sales do occur as circumstances warrant. Such sales result in a 
reclassification of any accumulated unrealized gain (loss) in AOCI to net income as a realized gain (loss). 
 
Manulife Financial Corporation – First Quarter 2022  66 
 
(3)  Primarily includes assets classified as loans and carried at amortized cost, own use properties, investment properties, equity method accounted investments, 
and leveraged leases. Also includes debt securities classified as held-to-maturity which are accounted for at amortized cost. 
(4)  Includes short-term securities with maturities of less than one year at acquisition amounting to $6,060 (December 31, 2021 – $7,314) cash equivalents with 
maturities of less than 90 days at acquisition amounting to $9,831 (December 31, 2021 – $9,239) and cash of $6,178 (December 31, 2021 – $6,041). 
(5)  Debt securities include securities which were acquired with maturities of less than one year and less than 90 days of $1,674 and $30, respectively (December 
31, 2021 – $2,196 and $347, respectively). 
(6)  Floating rate invested assets above which are subject to interest rate benchmark reform, but have not yet transitioned to replacement reference rates, include 
debt securities benchmarked to CDOR and USD LIBOR of $220 and $920 (December 31, 2021 - $176 and $1,002 respectively), and private placements benchmarked to USD LIBOR, AUD BBSW and NZD BKBM of $1,958, $168 and $43 (December 31, 2021 - $1,984, $166 and $43, respectively).
 Exposures 
indexed to USD LIBOR represent floating rate invested assets with maturity dates beyond June 30, 2023 while all other exposures represent floating rate invested assets with maturity dates beyond December 31, 2021. The interest rate benchmark reform is expected to have an impact on the valuation of invested assets whose value is tied to the affected interest rate benchmarks. The Company has assessed its exposure at the contract level, by benchmark and instrument type. The Company is monitoring market developments with respect to alternative reference rates and the time horizon during which they will evolve. As of March 31, 2022, the interest rate benchmark reform has not resulted in significant changes in the Company’s risk management strategy. 
(7)  Alternative long-duration assets (“ALDA”) include investments in private equity of $11,771, infrastructure of $10,373, oil and gas of $1,915, timber and agriculture 
of $5,253 and various other invested assets of $2,658 (December 31, 2021 – $11,598, $9,824, $1,950, $5,259 and $2,573, respectively). 
(b) Investment income 
  
For the three months ended March 31,  2022 2021 
Interest income $ 2,919 $ 2,895 
Dividend, rental income and other income  930  689 
Impairments, provisions and recoveries, net  (16)  (35) 
Realized and unrealized gains (losses) on surplus assets excluding the macro hedge program  (416)  (335) 
  3,417  3,214 
Realized and unrealized gains (losses) on assets supporting insurance and investment contract liabilities 
and, on the macro hedge program   
Debt securities  (14,307)  (9,559) 
Public equities  (864)  996 
Mortgages  64  45 
Private placements  211  222 
Real estate  297  (41) 
Other invested assets  372  662 
Derivatives, including macro hedge program  (4,313)  (9,381) 
 (18,540)  (17,056) 
Total investment income (loss) $ (15,123) $ (13,842) 
    
 
 
Manulife Financial Corporation – First Quarter 2022  67 
 
(c)  Fair value measurement The following table presents fair values and the fair value hierarchy of invested assets and segregated funds net assets measured at fair value in the Consolidated Statements of Financial Position. 
Total fair  
As at March 31, 2022 value Level 1 Level 2 Level 
Cash and short-term securities     
FVTPL 1,988 $ - $ 1,988 $ 
AFS  13,903  -  13,903  
Other  6,178  6,178   
Debt securities     
FVTPL     
Canadian government and agency  17,105  -  17,105  
U.S. government and agency  10,329  -  10,329  
Other government and agency  21,071  -  21,071  
Corporate   125,302  -   125,289  13 
Residential mortgage-backed securities  7  -  7  
Commercial mortgage-backed securities  1,023  -  1,023  
Other asset-backed securities  1,608  -  1,582  26 
AFS     
Canadian government and agency  4,220  -  4,220  
U.S. government and agency  17,390  -  17,390  
Other government and agency  2,764  -  2,754  10 
Corporate  6,315  -  6,315  
Residential mortgage-backed securities  1  -  1  
Commercial mortgage-backed securities  71  -  71  
Other asset-backed securities  79  -  79  
Public equities     
FVTPL  23,405  23,404   
AFS  2,044  2,044   
Real estate - investment property(1)  11,551  -  -  11,551 
Other invested assets(2)  24,894  287  -  24,607 
Segregated funds net assets(3)  371,928  335,692   31,857   4,379 
Total  $ 663,176 $ 367,605 $ 254,984 $  40,587 
  
 
 
Manulife Financial Corporation – First Quarter 2022  68 
 
Total fair  
As at December 31, 2021 value Level 1 Level 2 Level 
Cash and short-term securities     
FVTPL 2,214 $ - $ 2,214 $ 
AFS  14,339  -  14,339  
Other  6,041  6,041   
Debt securities     
FVTPL     
Canadian government and agency  18,706   18,706  
U.S. government and agency  12,607   12,607  
Other government and agency  21,888   21,888  
Corporate   133,763  -   133,723  40 
Residential mortgage-backed securities     
Commercial mortgage-backed securities  1,103   1,103  
Other asset-backed securities  1,647  -  1,619  28 
AFS     
Canadian government and agency  3,964   3,964  
U.S. government and agency  18,792   18,792  
Other government and agency  2,871   2,871  
Corporate  7,332  -  7,331  
Residential mortgage-backed securities     
Commercial mortgage-backed securities  79   79  
Other asset-backed securities  58  -  58  
Public equities     
FVTPL  25,716  25,716   
AFS  2,351  2,349   
Real estate - investment property(1)  11,421  -  -  11,421 
Other invested assets(2)  24,300  257  -  24,043 
Segregated funds net assets(3)  399,788  361,447   34,060   4,281 
Total  $ 708,989 $ 395,810 $ 273,365 $  39,814 
 
(1)  For real estate investment properties, the significant unobservable inputs are capitalization rates (ranging from 2.25% to 9.00% during the period and ranging 
from 2.25% to 9.00% during the year 2021) and terminal capitalization rates (ranging from 3.25% to 9.25% during the period and ranging from 3.25% to 9.25% during the year 2021). Holding other factors constant, a lower capitalization or terminal capitalization rate will tend to increase the fair value of an investment property. Changes in fair value based on variations in unobservable inputs generally cannot be extrapolated because the relationship between the directional changes of each input is not usually linear. 
(2)  Other invested assets measured at fair value are held primarily in infrastructure and timber sectors. The significant inputs used in the valuation of the Company’s 
infrastructure investments are primarily future distributable cash flows, terminal values and discount rates. Holding other factors constant, an increase to future distributable cash flows or terminal values would tend to increase the fair value of an infrastructure investment, while an increase in the discount rate would have the opposite effect. Discount rates during the period ranged from 7.00% to 15.6% (for the year ended December 31, 2021 – ranged from 7.25% to 20.0%). Disclosure of distributable cash flow and terminal value ranges are not meaningful given the disparity in estimates by project. The significant inputs used in the valuation of the Company’s investments in timberland properties are timber prices and discount rates. Holding other factors constant, an increase to timber prices would tend to increase the fair value of a timberland investment, while an increase in the discount rates would have the opposite effect. Discount rates during the period ranged from 4.5% to 7.0% (for the year ended December 31, 2021 – ranged from 4.5% to 7.0%). A range of prices for timber is not meaningful as the market price depends on factors such as property location and proximity to markets and export yards. 
(3)  Segregated funds net assets are measured at fair value. The Company’s Level 3 segregated funds assets are predominantly in real estate investment properties 
and timberland properties valued as described above. 
  
 
Manulife Financial Corporation – First Quarter 2022  69 
 
The following table presents fair value of invested assets not measured at fair value by the fair value hierarchy.  
Carrying  Total fair  
As at March 31, 2022 value value Level 1 Level 2 Level 3 
Mortgages $ 52,287 $ 51,806 $ 51,806 
Private placements  42,650  42,882   38,222   4,660 
Policy loans  6,308  6,308   6,308  
Loans to Bank clients  2,667  2,657   2,657  
Real estate - own use property  1,783  3,015    3,015 
Public Bonds HTM  1,302  1,160   1,160  
Other invested assets(1)  11,156  11,823  129   11,694 
Total invested assets disclosed at fair value 118,153 119,651 129 48,347 71,175 
Carrying  Total fair  
As at December 31, 2021 value value Level 1 Level 2 Level 3 
Mortgages $ 52,014 $ 54,089 $ 54,089 
Private placements  42,842  47,276   42,110   5,166 
Policy loans  6,397  6,397   6,397  
Loans to Bank clients  2,506  2,503   2,503  
Real estate - own use property  1,812  3,024    3,024 
Public Bonds HTM  1,320  1,320   1,320  
Other invested assets(1)  11,006  11,665  120   11,545 
Total invested assets disclosed at fair value $ 117,897 $ 126,274 $ 120 $  52,330 $  73,824 
 
(1)  Other invested assets disclosed at fair value include $3,442 (December 31, 2021 - $3,457) of leveraged leases which are disclosed at their carrying values as 
fair value is not routinely calculated on these investments. 
Transfers between Level 1 and Level 2 The Company records transfers of assets and liabilities between Level 1 and Level 2 at their fair values as at the end of each reporting period, consistent with the date of the determination of fair value. Assets are transferred out of Level 1 when they are no longer transacted with sufficient frequency and volume in an active market. Conversely, assets are transferred from Level 2 to Level 1 when transaction volume and frequency are indicative of an active market. During the three months ended March 31, 2022 and 2021, the Company had $nil transfers between Level 1 and Level 2. 
For segregated funds net assets, the Company had $nil transfers from Level 1 to Level 2 for the three months ended March 31, 2022 (March 31, 2021 – $456). The Company had $nil transfers from Level 2 to Level 1 for the three months ended March 31, 2022 (March 31, 2021 – $134). 
Invested assets and segregated funds net assets measured at fair value on the Consolidated Statements of Financial Position using significant unobservable inputs (Level 3) The Company classifies fair values of the invested assets and segregated funds net assets as Level 3 if there are no observable markets for these assets or, in the absence of active markets, most of the inputs used to determine fair value are based on the Company’s own assumptions about market participant assumptions. The Company prioritizes the use of market-based inputs over entity-based assumptions in determining Level 3 fair values. The gains and losses in the table below includes the changes in fair value due to both observable and unobservable factors. 
 
Manulife Financial Corporation – First Quarter 2022  70 
 
The following table presents a roll forward for invested assets, derivatives and segregated funds net assets measured at fair value using significant unobservable inputs (Level 3) for the three months ended March 31, 2022 and 2021. 
Total  Total  Change in  
gains  gains  unrealized  
(losses)  (losses)  gains  
For the three  months ended  March 31, 2022 Balance,  included  included  Balance,  (losses) on  
January 1,  in net  in  Transfer  Transfer  Currency  March 31,  assets still  
2022 income(1) AOCI(2) Purchases  Sales Settlements in(3) out(3) movement 2022 held 
Debt securities            
FVTPL            
Corporate 40 $ - $ - $ - $  - $ - $ - $ (27) $ - $ 13 $ 
Other securitized  
assets  28  1  -  -  -  (2)  -  -  (1)  26  
AFS            
Other government  
& agency  -  -  -  -  -  -  10  -  -  10  
Corporate  1  -  -  -  -  -  -   (1)  -  -  
Public equities            
FVTPL  -  1  -  -  -  -  -  -  -  1  
Investment  
property  11,421   281  -  50  (102)  -  -  -  (99)  11,551  284 
Other invested  
assets  24,043   285  9   1,014  (31)  (369)  4  -   (348)  24,607  439 
Total invested  
assets  35,533   568  9   1,064  (133)  (371)  14   (28)   (448)  36,208  724 
Derivatives, net   2,101  (1,672)  21  -  -  (94)  -  (388)  5  (27)  (1,720) 
Segregated funds  
net assets   4,281   126  -  68  (51)  (12)  -  -  (33)   4,379  34 
Total 41,915 $ (978) $  30 $  1,132 $ (184) $  (477) $  14 $ (416) $  (476) $ 40,560 $  (962) 
   
Total  Total  Change in  
gains  gains  unrealized  
(losses)  (losses)  gains  
For the three  months ended  March 31, 2021 Balance,  included  included  Balance,  (losses) on  
January 1,  in net  in  Transfer  Transfer  Currency  March 31,  assets still  
2021 income(1) AOCI(2) Purchases  Sales Settlements in(3) out(3) movement 2021 held 
Debt securities            
FVTPL Corporate 
$  510 $ 8 $ - $ - $ (73) $ - $ - $ (397) $ (2) $ 46 $  (16) 
Other securitized  
assets  45  2  -  -   (9)  -  -  -  (1)  37  
AFS            
Corporate  3  1  (1)  -   (1)  -  -  -  -  2  
Investment  
property  10,982   (43)  -  59  (15)  -  -  -   (102)  10,881  (44) 
Other invested  
assets  19,049   611  1  869  (148)  (272)  -  -   (284)  19,826  646 
Total invested  
assets  30,589   579  -  928  (246)  (272)  -  (397)   (389)  30,792  587 
Derivatives, net   3,443  (3,110)  31  8  -  (34)  -  (258)  (20)  60  (3,135) 
Segregated funds  
net assets   4,202  52  -  18  (49)  -  -  -  (28)   4,195  25 
Total 38,234 $ (2,479) $  31 $  954 $ (295) $  (306) $ - $ (655) $  (437) $ 35,047 $ (2,523) 
 
(1)  These amounts are included in net investment income on the Consolidated Statements of Income except for the amount related to segregated funds net assets, 
where the amount is recorded in changes in segregated funds net assets, refer to note 14. 
(2)  These amounts are included in AOCI on the Consolidated Statements of Financial Position. (3)  The Company uses fair values of the assets at the beginning of the year for assets transferred into and out of Level 3 except for derivatives, where the Company 
uses fair value at the end of the period and at the beginning of the year, respectively. 
Transfers into Level 3 primarily result from securities that were impaired during the periods or securities where a lack of observable market data (versus the previous period) resulted in reclassifying assets into Level 3. Transfers from Level 3 primarily result from observable market data now being available for the entire term structure of the debt security. 
  
 
Manulife Financial Corporation – First Quarter 2022  71 
 
Note 4 Derivative and Hedging Instruments 
Fair value of derivatives The following table presents gross notional amount and fair value of derivative instruments by the underlying risk exposure for derivatives in qualifying hedge accounting relationships and derivatives not designated in qualifying hedge accounting relationships. 
 
  March 31, 2022 December 31, 2021 
As at  Fair value Fair value 
Notional  Notional  
amount amount Type of hedge Instrument type Assets Liabilities Assets Liabilities 
Qualifying hedge accounting relationships       
Fair value hedges Interest rate swaps - $ - $ - $ - $ - $ - 
 Foreign currency swaps  56  1  -  57  1  1 
Cash flow hedges Foreign currency swaps  1,208  -  289  1,251    379 
 Equity contracts  285  16  -  145   10  
Net investment hedges Forward contracts  611  -  18  671   
Total derivatives in qualifying hedge accounting  
relationships  2,160   17   307  2,124  25   380 
Derivatives not designated in qualifying hedge  
accounting relationships       
 Interest rate swaps  257,704  7,449  6,398  300,556   11,832  7,347 
 Interest rate futures  8,659  -  -  11,944  -  - 
 Interest rate options  8,663  339  -  10,708  514  
 Foreign currency swaps  36,756  895  1,578  36,405  790   1,722 
 Currency rate futures  2,281  -  -  3,086  -  - 
 Forward contracts  45,149  891  1,706  45,295   2,674  562 
 Equity contracts  15,095  710  48  18,577   1,667  27 
 Credit default swaps  62  1  -  44   1   - 
 Equity futures  5,183  -  -  11,359  -  - 
Total derivatives not designated in qualifying hedge  
accounting relationships  379,552   10,285   9,730  437,974   17,478  9,658 
Total derivatives  $  381,712 $  10,302 $  10,037 $ 440,098 $ 17,503 $ 10,038 
 
The total notional amount of $382 billion (December 31, 2021 – $440 billion) includes $79 billion (December 31, 2021 – $121 billion) related to derivatives utilized in the Company’s variable annuity guarantee dynamic hedging and macro risk hedging programs. Due to the Company’s variable annuity hedging practices, many trades are in offsetting positions, resulting in materially lower net fair value exposure to the Company than what the gross notional amount would suggest. 
The total notional amount above includes $233 billion (December 31, 2021 – $258 billion) of derivative instruments which reference rates that are impacted under the interest rate benchmark reform, with a significant majority to USD LIBOR, and CDOR. Exposures indexed to USD LIBOR represent derivatives with maturity dates beyond June 30, 2023 while exposures to CDOR represent derivatives with maturity dates beyond December 31, 2021. The exposure in the Company’s hedge accounting programs is primarily to USD LIBOR and CDOR benchmarks. Compared to the overall risk exposure, the effect of interest rate benchmark reform on existing accounting hedges is not significant. The Company continues to apply high probability and high effectiveness expectation assumptions for cash flows and there would be no automatic de-designation due to the impact from interest rate benchmark reform. 
  
 
Manulife Financial Corporation – First Quarter 2022  72 
 
The following table presents the fair values of derivative instruments by remaining term to maturity. Fair values disclosed below do not incorporate the impact of master netting agreements (refer to note 6). 
 
 Remaining term to maturity  
Less than  1 to 3  3 to 5  Over 5  
As at March 31, 2022 1 year years years years Total 
Derivative assets 1,051 $ 839 $ 526 $ 7,886 $  10,302 
Derivative liabilities  1,025  832  457  7,723  10,037 
 Remaining term to maturity  
Less than  1 to 3  3 to 5  Over 5  
As at December 31, 2021 1 year years years years Total 
Derivative assets $ 2,500 $ 1,803 $ 1,000 $ 12,200 $ 17,503 
Derivative liabilities  294  387  379  8,978  10,038 
 
The following table presents fair value of derivative contracts within the fair value hierarchy. 
 
As at March 31, 2022 Fair value Level 1 Level 2 Level 3 
Derivative assets     
Interest rate contracts 8,590 $ - $ 7,711 $ 879 
Foreign exchange contracts  985  -  985  
Equity contracts  726  -  661  65 
Credit default swaps  1  -  1  
Total derivative assets $  10,302 $ - $ 9,358 $ 944 
Derivative liabilities     
Interest rate contracts 7,984 $ - $ 7,021 $ 963 
Foreign exchange contracts  2,005  -  2,004  
Equity contracts  48  -  41  
Total derivative liabilities $  10,037 $ - $ 9,066 $ 971 
As at December 31, 2021 Fair value Level 1 Level 2 Level 
Derivative assets     
Interest rate contracts 14,971 12,510 2,461 
Foreign exchange contracts  854   854  
Equity contracts  1,677  -  1,616  61 
Credit default swaps     
Total derivative assets $  17,503 $ - $  14,981 $ 2,522 
Derivative liabilities     
Interest rate contracts 7,829 7,419 410 
Foreign exchange contracts  2,182   2,181  
Equity contracts  27  -  17  10 
Total derivative liabilities $  10,038 $ - $ 9,617 $ 421 
  
Level 3 roll forward information for net derivative contracts measured using significant unobservable inputs is disclosed in note 3(c). 
Note 5 Insurance and Investment Contract Liabilities 
(a)  Insurance and investment contracts The Company monitors experience and reviews the assumptions used in the calculation of insurance and investment contract liabilities on an ongoing basis to ensure they appropriately reflect future expected experience and any changes in the risk profile of the business. Any changes to the methods and assumptions used in projecting future asset and liability cash flows will result in a change in insurance and investment contract liabilities. 
For the three months ended March 31, 2022 and 2021, changes in assumptions and model enhancements did not impact insurance and investment contract liabilities or net income attributed to shareholders. 
  
 
Manulife Financial Corporation – First Quarter 2022  73 
 
(b) Investment contracts – Fair value measurement As at March 31, 2022, the fair value of investment contract liabilities measured at fair value was $770 (December 31, 2021 – $802). The carrying value and fair value of investment contract liabilities measured at amortized cost were $2,325 and $2,517, respectively (December 31, 2021 – $2,315 and $2,618, respectively). The carrying value and fair value of investment contract liabilities net of reinsurance assets were $2,282 and $2,472, respectively (December 31, 2021 – $2,267 and $2,566, respectively). 
(c)  Gross claims and benefits The following table presents a breakdown of gross claims and benefits for the three months ended March 31, 2022 and 2021. 
 
For the three months ended March 31, 2022 2021 
Death, disability and other claims $ 5,238  $ 4,716 
Maturity and surrender benefits  2,366  2,066 
Annuity payments  811  842 
Policyholder dividends and experience rating refunds  325  229 
Net transfers from segregated funds  (223)  (210) 
Total $ 8,517  $ 7,643 
  
(d) Reinsurance transaction On November 15, 2021, the Company, through its subsidiary John Hancock Life Insurance Company (U.S.A.) (“JHUSA”), entered into a reinsurance agreement with Venerable Holdings, Inc. to reinsure a block of legacy U.S. variable annuity (“VA”) policies. Under the terms of the transaction, the Company will retain responsibility for the maintenance of the policies with no intended impact to VA policyholders. The transaction was structured as coinsurance for the general fund liabilities and modified coinsurance for the segregated fund liabilities.  
The transaction closed on February 1, 2022 resulting in a cumulative after-tax gain of $802 million, comprising a one-time after-tax gain of $842 million recognized in the first quarter 2022, and a one-time after-tax loss of $40 million recognized in the fourth quarter 2021.  
Note 6 Risk Management 
The Company’s policies and procedures for managing risk related to financial instruments and insurance contracts can be found in note 8 of the Company’s 2021 Annual Consolidated Financial Statements as well as the denoted tables and text in the “Risk Management” section of the Company’s Management Discussion and Analysis (“MD&A”) in the 2021 Annual Report. 
(a)  Risk disclosures included in the First Quarter’s MD&A Market risk sensitivities related to variable annuity and segregated fund guarantees, publicly traded equity performance risk, interest rate and spread risk and alternative long-duration asset performance risk are disclosed in denoted text and tables in the “Risk Management and Risk Factors” section of the First Quarter 2022 Management Discussion and Analysis. These disclosures are in accordance with IFRS 7 “Financial Instruments: Disclosures” and IAS 34 “Interim Financial Reporting” and are an integral part of these Interim Consolidated Financial Statements. 
(b) Credit risk (I) Credit quality The credit quality of commercial mortgages and private placements is assessed at least annually by using an internal rating based on regular monitoring of credit related exposures, considering both qualitative and quantitative factors. 
  
 
Manulife Financial Corporation – First Quarter 2022  74 
 
The following table presents the credit quality and carrying value of the commercial mortgages and private placements. 
 
As at March 31, 2022 AAA AA BBB BB   B and lower Total 
Commercial mortgages        
Retail 121 $  1,341 $  4,879 $  2,158 $ 213 $ 2 $  8,714 
Office  104  1,190  5,988  1,384  82  38  8,786 
Multi-family residential  509  2,008  3,688  724  32  -  6,961 
Industrial  52  422  2,954  369  -  -  3,797 
Other  207  990  782  700  45  -  2,724 
Total commercial mortgages   993  5,951   18,291  5,335  372  40   30,982 
Agricultural mortgages  -  -  115  235  -  -  350 
Private placements  926  5,681   16,038   16,287  989  2,729   42,650 
Total $  1,919 $  11,632 $  34,444 $  21,857 $  1,361 $  2,769 $  73,982 
        
As at December 31, 2021 AAA AA BBB BB   B and lower Total 
Commercial mortgages        
Retail 113 $  1,340 $  5,179 $  1,936 $ 228 $ 2 $  8,798 
Office  56  1,256  6,004  1,291  87  40  8,734 
Multi-family residential  557  1,869  3,771  767  32  -  6,996 
Industrial  47  376  2,808  328  -  -  3,559 
Other  212  1,010  787  956  47  -  3,012 
Total commercial mortgages  985  5,851   18,549  5,278  394  42   31,099 
Agricultural mortgages  -  -  119  242  -  -  361 
Private placements  976  5,720   16,147   16,220  1,161  2,618   42,842 
Total $  1,961 $  11,571 $  34,815 $  21,740 $  1,555 $  2,660 $  74,302 
 
The Company assesses credit quality of residential mortgages and loans to Bank clients at least annually with the loan status as performing or non-performing being the key credit quality indicator. 
The following table presents the carrying value of residential mortgages and loans to Bank clients. 
 
 March 31, 2022 December 31, 2021 
As at Insured Uninsured Total Insured Uninsured Total 
Residential mortgages       
Performing 7,332 $  13,610 $  20,942 $  7,264 $ 13,272 $ 20,536 
Non-performing(1)  5  8  13  6  12  18 
Loans to Bank clients       
Performing n/a  2,665  2,665 n/a  2,506  2,506 
Non-performing(1) n/a  2  n/a  -  - 
Total 7,337 $  16,285 $  23,622 $  7,270 $ 15,790 $ 23,060 
   
(1)  Non-performing refers to payments that are 90 days or more past due. 
  
 
Manulife Financial Corporation – First Quarter 2022  75 
 
(II)  Past due or credit impaired financial assets The following table presents past due but not impaired and impaired financial assets and the allowance for credit losses. 
 
 Past due but not impaired   
Allowance  
Less than 90  90 days and  Total  for credit  
As at March 31, 2022 days greater Total impaired losses 
Debt securities      
FVTPL $ - $ - $ - $ 2 $ - 
AFS  131  -  131  -  
Private placements  164  -  164  219  21 
Mortgages and loans to Bank clients  58  -  58  45  22 
Other financial assets  35  25  60   1   - 
Total 388 $ 25 $ 413 $ 267 $ 43 
 Past due but not impaired   
Allowance  
Less than 90  90 days and  Total  for credit  
As at December 31, 2021 days greater Total impaired losses 
Debt securities      
FVTPL 20 $ - $ 20 $ 2 $ 
AFS  -  -  -  -  - 
Private placements  63  -  63  175  22 
Mortgages and loans to Bank clients  61   61  51  22 
Other financial assets  261  47  308  -  
Total 405 $ 47 $ 452 $ 228 $ 44 
(c)  Securities lending, repurchase and reverse repurchase transactions As at March 31, 2022, the Company had loaned securities (which are included in invested assets), with a market value of $1,214 (December 31, 2021 – $564). The Company holds collateral with a current market value that exceeds the value of securities lent in all cases. 
As at March 31, 2022, the Company had engaged in reverse repurchase transactions of $1,347 (December 31, 2021 – $1,490) which are recorded as receivables. In addition, the Company had engaged in repurchase transactions of $454 as at March 31, 2022 (December 31, 2021 – $536) which are recorded as payables. 
(d) Credit default swaps The Company replicates exposure to specific issuers by selling credit protection via credit default swaps (“CDS”) to complement its cash debt securities investing. The Company does not write CDS protection in excess of its government bond holdings. 
The following table presents details of the credit default swap protection sold by type of contract and external agency rating for the underlying reference security. 
Weighted  
average  
Notional  maturity  
As at March 31, 2022 amount(1) Fair value (in years)(2) 
Single name CDS(3),(4) – Corporate debt    
$ 36 $  1   3 
BBB  26   -   2 
Total single name CDS $ 62 $  1   3 
Total CDS protection sold 62  
  
 
 
Manulife Financial Corporation – First Quarter 2022  76 
 
Weighted  
average  
Notional  maturity  
As at December 31, 2021 amount(1) Fair value (in years)(2) 
Single name CDS(3),(4) – Corporate debt    
$ 16 $  -   1 
BBB  28  1  2 
Total single name CDS 44  
Total CDS protection sold $ 44 $  1   2 
 (1)  Notional amounts represent the maximum future payments the Company would have to pay its counterparties assuming a default of the underlying credit and zero 
recovery on the underlying issuer obligations. 
(2)  The weighted average maturity of the CDS is weighted based on notional amounts. (3)  Ratings are based on S&P where available followed by Moody’s, DBRS, and Fitch. If no rating is available from a rating agency, an internally developed rating is 
used. 
(4)  The Company held no purchased credit protection. 
(e) Derivatives The Company’s point-in-time exposure to losses related to credit risk of a derivative counterparty is limited to the amount of any net gains that may have accrued with the particular counterparty. Gross derivative counterparty exposure is measured as the total fair value (including accrued interest) of all outstanding contracts in a gain position excluding any offsetting contracts in a loss position and the impact of collateral on hand. The Company limits the risk of credit losses from derivative counterparties by: using investment grade counterparties, entering into master netting arrangements which permit the offsetting of contracts in a loss position in the case of a counterparty default and entering into Credit Support Annex agreements whereby collateral must be provided when the exposure exceeds a certain threshold. 
All contracts are held with counterparties rated BBB+ or higher. As at March 31, 2022, the percentage of the Company’s derivative exposure with counterparties rated AA- or higher was 21 per cent (December 31, 2021 – 17 per cent). As at March 31, 2022, the largest single counterparty exposure, without taking into consideration the impact of master netting agreements or the benefit of collateral held, was $1,408 (December 31, 2021 – $2,132). The net exposure to this counterparty, after taking into consideration master netting agreements and the fair value of collateral held, was $nil (December 31, 2021 – $nil). 
(f)  Offsetting financial assets and financial liabilities Certain derivatives, securities lent and repurchase agreements have conditional offset rights. The Company does not offset these financial instruments in the Consolidated Statements of Financial Position, as the rights of offset are conditional. In the case of derivatives, collateral is collected from and pledged to counterparties and clearing houses to manage credit risk exposure in accordance with Credit Support Annexes to swap agreements and clearing agreements. Under master netting agreements, the Company has a right of offset in the event of default, insolvency, bankruptcy or other early termination. 
In the case of reverse repurchase and repurchase transactions, additional collateral may be collected from or pledged to counterparties to manage credit exposure according to bilateral reverse repurchase or repurchase agreements. In the event of default by a counterparty, the Company is entitled to liquidate the collateral held to offset against the same counterparty’s obligation. 
  
 
Manulife Financial Corporation – First Quarter 2022  77 
 
The following table presents the effect of conditional master netting and similar arrangements. Similar arrangements may include global master repurchase agreements, global master securities lending agreements, and any related rights to financial collateral. 
Related amounts not set off in  
the Consolidated Statements of  
  Financial Position   
Amounts  
subject to an  
enforceable  
Gross  master netting  Financial and  Net amount  Net amounts  
amounts of  arrangement  cash collateral  including  excluding  
financial  or similar  pledged  financing  financing  
As at March 31, 2022 instruments(1) agreements (received)(2) entity(3) entity 
Financial assets      
Derivative assets $ 10,886 $ (7,288) $ (3,444) 154 $ 154 
Securities lending  1,214  -   (1,194)  -  
Reverse repurchase agreements  1,347   (310)  (1,037)  -   
Total financial assets $ 13,447 $ (7,598) $ (5,675) 154 $ 154 
Financial liabilities      
Derivative liabilities (10,793) $ 7,288 $ 3,300 $  (205) $  (82) 
Repurchase agreements  (454)  310  144  -  
Total financial liabilities (11,247) 7,598 3,444 (205) (82) 
Related amounts not set off in  
the Consolidated Statements of  
  Financial Position   
Amounts  
subject to an  
enforceable  
Gross  master netting  Financial and  Net amount  Net amounts  
amounts of  arrangement  cash collateral  including  excluding  
financial  or similar  pledged  financing  financing  
As at December 31, 2021 instruments(1) agreements (received)(2) entity(3) entity 
Financial assets      
Derivative assets $ 18,226 $ (8,410) $ (9,522) 294 $ 294 
Securities lending  564  -  (564)  -  
Reverse repurchase agreements  1,490  (183)  (1,307)   
Total financial assets $  20,280  $  (8,593) $ (11,393) $ 294  $ 294 
Financial liabilities      
Derivative liabilities (10,940) $ 8,410 $ 2,250 $  (280) $  (79) 
Repurchase agreements  (536)  183  353  -  
Total financial liabilities (11,476) $ 8,593 $ 2,603 $  (280) $  (79) 
 
(1)  Financial assets and liabilities include accrued interest of $592 and $756 respectively (December 31, 2021 – $725 and $902, respectively). (2)  Financial and cash collateral exclude over-collateralization. As at March 31, 2022, the Company was over-collateralized on OTC derivative assets, OTC 
derivative liabilities, securities lending and reverse repurchase agreements and repurchase agreements in the amounts of $507, $1,583, $49 and $1, respectively (December 31, 2021 – $599, $875, $36 and $2, respectively). As at March 31, 2022, collateral pledged (received) does not include collateral-in-transit on OTC instruments or include initial margin on exchange traded contracts or cleared contracts. 
(3)  Includes derivative contracts entered between the Company and its unconsolidated financing entity. The Company does not exchange collateral on derivative 
contracts entered with this entity. 
  
 
Manulife Financial Corporation – First Quarter 2022  78 
 
The Company also has certain credit linked note assets and variable surplus note liabilities which have unconditional offsetting rights. Under the netting agreements, the Company has rights of offset including in the event of the Company’s default, insolvency, or bankruptcy. These financial instruments are offset in the Company’s Consolidated Statements of Financial Position. 
A credit linked note is a fixed income instrument the term of which, in this case, is linked to a variable surplus note. A surplus note is a subordinated debt obligation that often qualifies as surplus (the U.S. statutory equivalent of equity) by some U.S. state insurance regulators. Interest payments on surplus notes are made after all other contractual payments are made. The following table presents the effect of unconditional netting. 
Amounts  
Gross  subject to an  
amounts of  enforceable  Net amounts  
financial  netting  of financial  
As at March 31, 2022 instruments arrangement instruments 
Credit linked note $ 1,076 $ (1,076) 
Variable surplus note  (1,076)   1,076  
Amounts  
Gross  subject to an  
amounts of  enforceable  Net amounts  
financial  netting  of financial  
As at December 31, 2021 instruments arrangement instruments 
Credit linked note 1,054 (1,054) 
Variable surplus note  (1,054)  1,054  
 
Note 7 Long-Term Debt 
(a)  Carrying value of long-term debt instruments 
 
    March 31, December 31, 
As at Issue date Maturity date Par value  2022 2021 
3.050% Senior notes(1) August 27, 2020 August 27, 2060 US$1,155 $ 1,435 $ 1,455 
5.375% Senior notes(1) March 4, 2016 March 4, 2046 US$750  926  939 
3.703% Senior notes(1),(2) March 16, 2022 March 16, 2032 US$750  931  - 
2.396% Senior notes(1) June 1, 2020 June 1, 2027 US$200  249  253 
2.484% Senior notes(1) May 19, 2020 May 19, 2027 US$500  621  630 
3.527% Senior notes(1) December 2, 2016 December 2, 2026 US$270  337  342 
4.150% Senior notes(1) March 4, 2016 March 4, 2026 US$1,000   1,245  1,263 
Total     $ 5,744 $ 4,882 
 (1)  These U.S. dollar senior notes have been designated as hedges of the Company’s net investment in its U.S. operations which reduces the earnings volatility that 
would otherwise arise from the re-measurement of these senior notes into Canadian dollars. 
(2)  Issued by MFC during the first quarter, interest is payable semi-annually. The Company may redeem the senior notes in whole or in part, at any time, at a 
redemption price equal to the greater of par and a price based on the yield of a corresponding U.S. Treasury bond, from redemption date to December 16, 2031, plus 25 bps, together with accrued and unpaid interest. 
(b) Fair value measurement Fair value of long-term debt instruments is determined using the following hierarchy: 
Level 1 – Fair value is determined using quoted market prices where available. 
Level 2 – When quoted market prices are not available, fair value is determined with reference to quoted prices of similar debt instruments or estimated using discounted cash flows based on observable market rates. 
The Company measures long-term debt at amortized cost in the Consolidated Statements of Financial Position. As at March 31, 2022, the fair value of long-term debt was $5,836 (December 31, 2021 – $5,439). Fair value of long-term debt was determined using Level 2 valuation techniques (December 31, 2021 – Level 2). 
  
 
Manulife Financial Corporation – First Quarter 2022  79 
 
Note 8 Capital Instruments 
(a)  Carrying value of capital instruments 
 
Earliest par  redemption date Par  value  March 31,  December 31,  
As at Issue date  Maturity date 2022 2021 
JHFC Subordinated notes(1) December 14, 2006 n/a December 15, 2036 $650 $ 647 $ 647 
2.818% MFC Subordinated debentures(1) May 12, 2020 May 13, 2030 May 13, 2035 $1,000  995  995 
4.061% MFC Subordinated notes(1),(2) February 24, 2017 February 24, 2027 February 24, 2032 US$750  934  947 
2.237% MFC Subordinated debentures(1) May 12, 2020 May 12, 2025 May 12, 2030 $1,000  997  997 
3.00% MFC Subordinated notes(1) November 21, 2017 November 21, 2024 November 21, 2029 S$500  460  469 
3.049% MFC Subordinated debentures(1) August 18, 2017 August 20, 2024 August 20, 2029 $750  749  748 
3.317% MFC Subordinated debentures(1) May 9, 2018 May 9, 2023 May 9, 2028 $600  599  599 
3.181% MLI Subordinated debentures(1) November 20, 2015 November 22, 2022 November 22, 2027 $1,000  1,000  999 
7.375% JHUSA Surplus notes February 25, 1994 n/a February 15, 2024 US$450  569  579 
Total     $ 6,950  $ 6,980 
 (1)  The Company is monitoring regulatory and market developments globally with respect to the interest rate benchmark reform. As these rates could potentially be 
discontinued in the future, the Company will take appropriate actions in due course to accomplish the necessary transitions or replacements. As at March 31, 2022, capital instruments of $647 (December 31, 2021 - $647) have interest rate referencing CDOR. In addition, capital instruments of $4,340, $934, and $460 (December 31, 2021 - $4,338, $947, and $469, respectively) have interest rate reset in the future referencing CDOR, the USD Mid-Swap rate, and the SGD swap rate, respectively.  
(2)  Designated as a hedge of the Company’s net investment in its U.S. operations which reduces the earnings volatility that would otherwise arise from the re-
measurement of the subordinated notes into Canadian dollars. 
(b) Fair value measurement Fair value of capital instruments is determined using the following hierarchy: 
Level 1 – Fair value is determined using quoted market prices where available. 
Level 2 – When quoted market prices are not available, fair value is determined with reference to quoted prices of similar debt instruments or estimated using discounted cash flows based on observable market rates. 
The Company measures capital instruments at amortized cost in the Consolidated Statements of Financial Position. As at March 31, 2022, the fair value of capital instruments was $6,831 (December 31, 2021 – $7,213). Fair value of capital instruments was determined using Level 2 valuation techniques (December 31, 2021 – Level 2).
  
  
 
Manulife Financial Corporation – First Quarter 2022  80 
 
Note 9 Equity Capital and Earnings Per Share 
(a) Preferred shares and other equity instruments 
The following table presents information about the outstanding preferred shares and other equity instruments as at March 31, 2022 and December 31, 2021. 
   Net amount(4) 
Annual Earliest Number of 
dividend rate/ interest rate(1) redemption shares   Face March 31,  December 31, 
date(2),(3) (in millions) amount 2022 2021 As at  Issue date  
Preferred shares        
Class A preferred shares       
Series 2 February 18, 2005 4.65% n/a  14 350 $ 344 $ 344 
Series 3 January 3, 2006 4.50% n/a  12  300  294  294 
Class 1 preferred shares       
Series 3(5),(6) March 11, 2011 2.348% June 19, 2026   163  160  160 
Series 4(7) June 20, 2016 floating June 19, 2026   37  36  36 
Series 7(8) February 22, 2012 4.312% March 19, 2022  10  250  -  244 
Series 9(5),(6) May 24, 2012 4.351% September 19, 2022  10  250  244  244 
Series 11(5),(6) December 4, 2012 4.731% March 19, 2023   200  196  196 
Series 13(5),(6) June 21, 2013 4.414% September 19, 2023   200  196  196 
Series 15(5),(6) February 25, 2014 3.786% June 19, 2024   200  195  195 
Series 17(5),(6) August 15, 2014 3.80% December 19, 2024  14  350  343  343 
Series 19(5),(6) December 3, 2014 3.675% March 19, 2025  10  250  246  246 
Series 23(8) November 22, 2016 4.85% March 19, 2022  19  475  -  467 
Series 25(5),(6) February 20, 2018 4.70% June 19, 2023  10  250  245  245 
Other equity instruments        
Limited recourse capital  
notes        
Series 1(9) February 19, 2021 3.375% May 19, 2026 n/a  2,000  1,982  1,982 
Series 2(10) November 12, 2021 4.100% February 19, 2027 n/a  1,200  1,189  1,189 
Total  131 6,475 $ 5,670 $ 6,381 
 (1)  Holders of Class A and Class 1 preferred shares are entitled to receive non-cumulative preferential cash dividends on a quarterly basis, as and when declared 
by the Board of Directors. Non-deferrable interest is payable to LRCN – Series 1 holders semi-annually at the Company’s discretion. 
(2)  Redemption of all preferred shares is subject to regulatory approval. MFC may redeem each series, in whole or in part, at par, on the earliest redemption date or 
every five years thereafter, except for Class A Series 2, Class A Series 3 and Class 1 Series 4 preferred shares. Class A Series 2 and Series 3 preferred shares are past their respective earliest redemption date and MFC may redeem these shares, in whole or in part, at par at any time, subject to regulatory approval, as noted. MFC may redeem the Class 1 Series 4, in whole or in part, at any time, at $25.00 per share if redeemed on June 19, 2026 (the earliest redemption date) and on June 19 every five years thereafter, or at $25.50 per share if redeemed on any other date after June 19, 2021, subject to regulatory approval, as noted. 
(3)  Redemption of all LRCN series is subject to regulatory approval. MFC may at its option redeem each series in whole or in part, at a redemption price equal to 
par, together with accrued and unpaid interest. The redemption period for Series 1 is every five years during the period from May 19 and including June 19, commencing in 2026. The redemption period for Series 2 is every five years during the period from February 19 and including March 19, commencing in 2027. 
(4)  Net of after-tax issuance costs. (5)  On the earliest redemption date and every five years thereafter, the annual dividend rate will be reset to the five-year Government of Canada bond yield plus a 
yield specified for each series. The specified yield for Class 1 preferred shares is: Series 3 – 1.41%, Series 9 – 2.86%, Series 11 – 2.61%, Series 13 – 2.22%, Series 15 – 2.16%, Series 17 – 2.36%, Series 19 – 2.30%, and Series 25 – 2.55%. 
(6)  On the earliest redemption date and every five years thereafter, Class 1 preferred shares are convertible at the option of the holder into a new series that is one 
number higher than their existing series, and the holders are entitled to non-cumulative preferential cash dividends, payable quarterly if and when declared by the Board of Directors, at a rate equal to the three-month Government of Canada Treasury bill yield plus the rate specified in footnote 5 above. 
(7)  The floating dividend rate for the Class 1 Series 4 shares equals the three-month Government of Canada Treasury bill yield plus 1.41%. (8)  MFC redeemed in full the Class 1 Series 7 and Class 1 Series 23 preferred shares at par, on March 19, 2022, the earliest par redemption date. (9)  The LRCN – Series 1 bear interest at a fixed rate of 3.375% payable semi-annually, until June 18, 2026. On June 19, 2026 and every five years thereafter until 
June 19, 2076, the interest rate on the LRCN – Series 1 will be reset at an interest rate equal to the five-year Government of Canada yield as defined in the prospectus, plus 2.839%. Non-deferrable interest is payable semi-annually on the LRCN – Series 1 at the Company’s discretion. Non-payment of interest or principal when due will result in a recourse event, with the noteholders’ sole remedy being receipt of their proportionate share of Class 1 Series 27 preferred shares held in a newly formed consolidated trust (the Limited Recourse Trust). All claims of the holders of LRCN – Series 1 against MFC will be extinguished upon receipt of the corresponding trust assets. The Class 1 Series 27 preferred shares are eliminated on the Company’s Consolidated Statements of Financial Position while being held within the Limited Recourse Trust. 
(10) The LRCN – Series 2 bear interest at a fixed rate of 4.10% payable semi-annually, until March 18, 2027. On March 19, 2027 and every five years thereafter until 
March 19, 2077, the interest rate on the LRCN – Series 2 will be reset at an interest rate equal to the five-year Government of Canada yield as defined in the prospectus, plus 2.704%. Non-deferrable interest is payable semi-annually on the LRCN – Series 2 at the Company’s discretion. Non-payment of interest or principal when due will result in a recourse event, with the noteholders’ sole remedy being receipt of their proportionate share of Class 1 Series 28 preferred shares held in a newly formed consolidated trust (the Limited Recourse Trust). All claims of the holders of LRCN – Series 2 against MFC will be extinguished upon receipt of the corresponding trust assets. The Class 1 Series 28 preferred shares are eliminated on the Company’s Consolidated Statements of Financial Position while being held within the Limited Recourse Trust. 
  
 
Manulife Financial Corporation – First Quarter 2022  81 
 
(b) Common shares As at March 31, 2022, there were 22 million outstanding stock options and deferred share units that entitle the holder to receive common shares or payment in cash or common shares, at the option of the holder (December 31, 2021 – 22 million).
 
For the three months ended year ended  
Number of common shares (in millions) March 31, 2022 December 31, 2021 
Balance, beginning of period  1,943  1,940 
Purchased for cancellation (14) 
Issued on exercise of stock options and deferred share units  -  3 
Balance, end of period  1,929  1,943 
 
Normal Course Issuer Bid On February 1, 2022, the Company announced that the Toronto Stock Exchange (“TSX”) approved a normal course issuer bid (“NCIB”) permitting the purchase for cancellation of up to 97 million common shares. Purchases under the NCIB commenced on February 3, 2022 and will continue until February 2, 2023, when the NCIB expires, or such earlier date as the Company completes its purchases. During the three months ended March 31, 2022, the Company had purchased 14.4 million shares for $377. Of this, $171 was recorded in common shares and $206 was recorded in retained earnings in the Consolidated Statement of Changes in Equity.  
(c)  Earnings per share The following is a reconciliation of the denominator (number of shares) in the calculation of basic and diluted earnings per common share. 
 
For the three months ended March 31, 2022 2021 
Weighted average number of common shares (in millions)  1,938  1,941 
Dilutive stock-based awards(1) (in millions)  4  4 
Weighted average number of diluted common shares (in millions)  1,942  1,945 
 (1)  The dilutive effect of stock-based awards was calculated using the treasury stock method. This method calculates the number of incremental shares by 
assuming the outstanding stock-based awards are (i) exercised and (ii) then reduced by the number of shares assumed to be repurchased from the issuance proceeds, using the average market price of MFC common shares for the period.
 
Note 10  Revenue from Service Contracts 
The Company provides investment management services, administrative services and distribution and related services to proprietary and third-party investment funds, retirement plans, group benefit plans and other arrangements. The Company also provides real estate management services to tenants of the Company’s investment properties. 
The Company’s service contracts generally impose single performance obligations, each consisting of a series of similar related services for each customer. 
The Company’s performance obligations within service arrangements are generally satisfied over time as the customer simultaneously receives and consumes the benefits of the services rendered, measured using an output method. Fees typically include variable consideration and the related revenue is recognized to the extent that it is highly probable that a significant reversal in the amount of cumulative revenue recognized will not occur when the uncertainty is subsequently resolved. 
Asset based fees vary with asset values of accounts under management, subject to market conditions and investor behaviors beyond the Company’s control. Transaction processing and administrative fees vary with activity volume, also beyond the Company’s control. Some fees, including distribution fees, are based on account balances and transaction volumes. Fees related to account balances and transaction volumes are measured daily. Real estate management service fees include fixed portions plus recovery of variable costs of services rendered to tenants. Fees related to services provided are generally recognized as services are rendered, which is when it becomes highly probable that no significant reversal of cumulative revenue recognized will occur. The Company has determined that its service contracts have no significant financing components as fees are collected monthly. The Company has no significant contract assets or contract liabilities. 
 
Manulife Financial Corporation – First Quarter 2022  82 
 
The following tables present revenue from service contracts by service lines and reporting segments as disclosed in note 13.
 
Global  Corporate  and Other Total 
For the three months ended March 31, 2022 Asia Canada  U.S. WAM 
Investment management and other related fees $ 59  $ 61  $ 114  $ 801  $ (62)  $ 973 
Transaction processing, administration, and service fees  74  229   3  622   1  929 
Distribution fees and other  43   5  18  202  (11)  257 
Total included in other revenue  176  295  135   1,625  (72)   2,159 
Revenue from non-service lines  116  83  (294)  (1)  (72)  (168) 
Total other revenue $  292 $  378 $  (159) $  1,624 $  (144) $  1,991 
Real estate management services included in net  
investment income $ 12  $ 35  $ 33  $  -  $  2  $ 82 
 
Global  Corporate  and Other Total 
For the three months ended March 31, 2021 Asia Canada U.S. WAM 
Investment management and other related fees 56 55 122 $  744 (56) 921 
Transaction processing, administration, and service fees   71  214   4  599  (4)  884 
Distribution fees and other   55   4   17  193  (6)  263 
Total included in other revenue  182  273  143  1,536   (66)  2,068 
Revenue from non-service lines  335   78  156   (3)  3  569 
Total other revenue 517 $ 351 $ 299 $ 1,533 $ (63) $ 2,637 
Real estate management services included in net  
investment income $ 10 $ 34 $ 29 $  - $  2 $ 75 
 
Note 11  Employee Future Benefits 
The Company maintains a number of pension plans, both defined benefit and defined contribution, and retiree welfare plans for eligible employees and agents. Information about the financial impacts of the Company’s material pension and retiree welfare plans in the U.S. and Canada is as follows. 
 
Pension plans Retiree welfare plans(1) 
For the three months ended March 31, 2022 2021 2022 2021 
Defined benefit current service cost $ 11 $ 11 $ - $ - 
Defined benefit administrative expenses  3  2  -  - 
Service cost  14  13  -  - 
Interest on net defined benefit (asset) liability  -  1  -  - 
Defined benefit cost  14  14  -  - 
Defined contribution cost  25  22  -  - 
Net benefit cost reported in earnings 39 $ 36 $ - $ - 
Actuarial (gain) loss on economic assumption changes $ (306) $ (231) $ (40) $ (30) 
Investment (gain) loss (excluding interest income)  293  160  29  16 
Change in effect of asset limit  9  -  -  - 
Remeasurement (gain) loss recorded in AOCI, net of tax (4) $ (71) $ (11) $ (14) 
 
(1)  There are no significant current service costs for the retiree welfare plans as they are closed and mostly frozen. The remeasurement gain or loss on these plans 
is due to the volatility of discount rates and investment returns.  
 
Note 12  Commitments and Contingencies 
(a) Legal proceedings The Company is regularly involved in legal actions, both as a defendant and as a plaintiff. The legal actions where the Company is a party ordinarily relate to its activities as a provider of insurance protection or wealth management products, reinsurance, or in its capacity as an investment adviser, employer, or taxpayer. Other life insurers and asset managers, operating in the jurisdictions in which the Company does business, have been subject to a wide variety of other types of actions, some of which resulted in substantial judgments or settlements against the defendants; it is possible that the Company may become involved in similar actions in the future. In addition, government and regulatory bodies in Canada, the United States, Asia and other jurisdictions where the Company conducts business regularly make inquiries and, from time to time, require the production of information or conduct examinations concerning the Company's compliance with, among other things, insurance laws, securities laws, and laws governing the activities of broker-dealers. 
 
Manulife Financial Corporation – First Quarter 2022  83 
 
In June 2018, a class action was initiated against John Hancock Life Insurance Company (U.S.A.) (“JHUSA”) and John Hancock Life Insurance Company of New York (“JHNY”) in the U.S. District Court for the Southern District of New York on behalf of owners of approximately 1,500 Performance Universal Life (“UL”) policies issued between 2003 and 2010 whose policies were subject to a Cost of Insurance (“COI”) increase announced in 2018. The class, as defined, now covers approximately 1,300 of the 1,500 policies subjected to the COI increase. On January 5, 2022 the Court gave preliminary approval to a proposed settlement of the class litigation. The settlement is being implemented, and a Final Fairness Hearing is scheduled for May 17, 2022. In addition to the class action, there are nine individual lawsuits opposing the Performance UL COI increases that also have been filed. Each of the lawsuits, except two, is brought by plaintiffs owning multiple policies and/or by entities managing them for investment purposes. Three of the non-class lawsuits are pending in New York state court; and six are pending in the U.S. District Court for the Southern District of New York. Discovery has commenced in these cases. No hearings on substantive matters have been scheduled. The Company intends to continue to vigorously defend these individual lawsuits. In 2021, the Company recorded an accrual in relation to the class and individual lawsuits. 
(b) Guarantees (I)  Guarantees regarding Manulife Finance (Delaware), L.P. (“MFLP”) MFC has guaranteed the payment of amounts on the $650 subordinated debentures due on December 15, 2041 issued by MFLP, a wholly owned unconsolidated partnership. 
(II)  Guarantees regarding The Manufacturers Life Insurance Company MFC has provided a subordinated guarantee for the $1,000 subordinated debentures issued by MLI on November 20, 2015. 
The following table presents certain condensed consolidated financial information for MFC and MFLP. 
Condensed Consolidated Statements of Income Information  
Other  
subsidiaries  
of MFC on a  Total  
MFC  MLI  combined  Consolidation  consolidated  
For the three months ended March 31, 2022 (Guarantor) consolidated basis adjustments amounts MFLP 
Total revenue (3)  $ (3,625)  $ -  $ (2)  $ (3,630)  $ 10 
Net income (loss) attributed to shareholders and  
other equity holders   2,970   3,040  -   (3,040)   2,970  
Other  
subsidiaries  
of MFC on a  Total  
MFC  MLI  combined  Consolidation  consolidated  
For the three months ended March 31, 2021 (Guarantor) consolidated basis adjustments amounts MFLP 
Total revenue $ - (1,591) $ - $ (6) (1,597) 10 
Net income (loss) attributed to shareholders   783   866  -   (866)   783  
   
 
 
Manulife Financial Corporation – First Quarter 2022  84 
 
Condensed Consolidated Statements of Financial Position Information
 
Other  
subsidiaries  
of MFC on a  Total  
MFC  MLI  combined  Consolidation  consolidated  
As at March 31, 2022 (Guarantor) consolidated basis adjustments amounts MFLP 
Invested assets $  87 $ 409,304 $  10 $ - $ 409,401 $ 
Total other assets  69,676   86,337   3,203   (75,427)  83,789    1,010 
Segregated funds net assets  -  371,928  -  -  371,928  
Insurance contract liabilities  -  368,889  -  -  368,889  
Investment contract liabilities  -   3,095  -  -   3,095  
Segregated funds net liabilities  -  371,928  -  -  371,928  
Total other liabilities  13,306   53,895  -    (2,844)  64,357   773 
Other  
subsidiaries  
of MFC on a  Total  
MFC  MLI  combined  Consolidation  consolidated  
As at December 31, 2021 (Guarantor) consolidated basis adjustments amounts MFLP 
Invested assets $  78 $ 427,010 $  10 $ - $ 427,098 $ 
Total other assets  68,866  91,412   3,203  (72,724)  90,757   1,088 
Segregated funds net assets  -  399,788  -  -  399,788  
Insurance contract liabilities  -  392,275  -  -  392,275  
Investment contract liabilities  -   3,117  -  -   3,117  
Segregated funds net liabilities  -  399,788  -  -  399,788  
Total other liabilities  10,536   53,962  -   (904)  63,594   852 
  
(III) Guarantees regarding John Hancock Life Insurance Company (U.S.A.) (“JHUSA”) Details of guarantees regarding certain securities issued or to be issued by JHUSA are outlined in note 15. 
Note 13  Segment and Geographic Reporting 
The Company’s reporting segments are Asia, Canada, U.S., Global WAM and Corporate and Other. Each reporting segment is responsible for managing its operating results, developing products, defining strategies for services and distribution based on the profile and needs of its business and market. The Company’s significant product and service offerings by the reporting segments are mentioned below. 
Wealth and asset management businesses (Global WAM) – include mutual funds and exchange traded funds, group retirement and savings products, and institutional asset management services across all major asset classes. These products and services are distributed through multiple distribution channels, including agents and brokers affiliated with the Company, independent securities brokerage firms and financial advisors pension plan consultants and banks. 
Insurance and annuity products (Asia, Canada and U.S.) – include a variety of individual life insurance, individual and group long-term care insurance and guaranteed and partially guaranteed annuity products. Products are distributed through multiple distribution channels, including insurance agents, brokers, banks, financial planners and direct marketing. Manulife Bank of Canada offers a variety of deposit and credit products to Canadian customers. 
Corporate and Other Segment – comprised of investment performance of assets backing capital, net of amounts allocated to operating segments; costs incurred by the corporate office related to shareholder activities (not allocated to the operating segments); financing costs; Property and Casualty Reinsurance Business; and run-off reinsurance operations including variable annuities and accident and health. 
  
 
Manulife Financial Corporation – First Quarter 2022  85 
 
The following tables present results by reporting segments and by geographical location. 
(a) By Segment 
 
For the three months ended     
Global Corporate and Other 
WAM March 31, 2022 Asia Canada  U.S. Total 
Revenue       
Life and health insurance $ 5,565  $ 2,374  $ 1,542  $ -  $ 40  $ 9,521 
Annuities and pensions  687  103  (809)     (19) 
Net premium income   6,252   2,477   733  -  40   9,502 
Net investment income (loss)  (3,532)  (5,138)  (5,918)  (38)   (497)  (15,123) 
Other revenue  292  378  (159)  1,624  (144)  1,991 
Total revenue   3,012    (2,283)   (5,344)   1,586    (601)   (3,630) 
Contract benefits and expenses       
Life and health insurance  395  758  (6,095)    39  (4,903) 
Annuities and pensions  638   (4,849)  (2,508)  (4)  -   (6,723) 
Net benefits and claims  1,033  (4,091)  (8,603)  (4)  39  (11,626) 
Interest expense  55  63  16   -  109  243 
Other expenses   1,243   865   666  1,204  64   4,042 
Total contract benefits and expenses  2,331  (3,163)  (7,921)  1,200  212  (7,341) 
Income (loss) before income taxes  681  880  2,577  386  (813)  3,711 
Income tax recovery (expense)   (85)  (225)  (510)   (61)   72  (809) 
Net income (loss)  596  655  2,067  325  (741)  2,902 
Less net income (loss) attributed to:       
Non-controlling interests  20  -  -  1  -  21 
Participating policyholders   (197)   108  -  -  -  (89) 
Net income (loss) attributed to  
shareholders $ 773 $ 547 $ 2,067 $ 324 $ (741) 2,970 
Total assets $ 152,839 $ 160,106 $ 268,858 $ 242,485 $  40,830 $ 865,118 
  
 
For the three months ended     
Global Corporate and Other 
WAM March 31, 2021 Asia Canada U.S. Total 
Revenue       
Life and health insurance $ 5,413 $ 2,114 $ 1,427 $ - $  32 $ 8,986 
Annuities and pensions   506   110  6  -  -   622 
Net premium income  5,919  2,224  1,433  -  32  9,608 
Net investment income (loss)   (596)   (5,152)   (7,724)  (6)   (364)  (13,842) 
Other revenue   517   351   299  1,533  (63)  2,637 
Total revenue   5,840   (2,577)  (5,992)   1,527    (395)  (1,597) 
Contract benefits and expenses       
Life and health insurance  2,826  1,686  (5,487)  -  2   (973) 
Annuities and pensions   424  (5,201)  (1,272)  12  -  (6,037) 
Net benefits and claims  3,250  (3,515)  (6,759)  12  2  (7,010) 
Interest expense  61  62  10  -   117   250 
Other expenses  1,411   821   673  1,149   237  4,291 
Total contract benefits and expenses  4,722  (2,632)  (6,076)  1,161   356  (2,469) 
Income (loss) before income taxes  1,118  55  84   366   (751)   872 
Income tax recovery (expense)  (178)  17  19  (53)  188  (7) 
Net income (loss)   940  72   103   313   (563)   865 
Less net income (loss) attributed to:       
Non-controlling interests  90  -  -  1  -  91 
Participating policyholders   (107)  91  7  -  -  (9) 
Net income (loss) attributed to  
shareholders $  957 $  (19) $  96 $  312 $ (563) $  783 
Total assets 144,419 $ 160,687 $ 275,683 $ 240,800 $ 37,423 $ 859,012 
 
 
Manulife Financial Corporation – First Quarter 2022  86 
 
(b) By Geographic Location 
 
For the three months ended      
March 31, 2022 Asia Canada U.S.  Other Total 
Revenue      
Life and health insurance $ 5,589 $ 2,295 $ 1,542 $  95 $ 9,521 
Annuities and pensions   687   103   (809)  -  (19) 
Net premium income  6,276  2,398   733  95  9,502 
Net investment income (loss)  (3,761)  (5,455)  (5,933)  26   (15,123) 
Other revenue   578   833   551  29  1,991 
Total revenue $  3,093  $ (2,224)  $ (4,649)  $ 150  $ (3,630) 
  
 
For the three months ended      
March 31, 2021 Asia Canada U.S. Other Total 
Revenue      
Life and health insurance $ 5,437 $ 2,027 $ 1,427 $  95 $ 8,986 
Annuities and pensions   506   110  6  -   622 
Net premium income  5,943  2,137  1,433  95  9,608 
Net investment income (loss)  (571)  (5,556)  (7,742)  27   (13,842) 
Other revenue   787   841  1,009  -  2,637 
Total revenue $  6,159  $ (2,578)  $ (5,300)  $ 122  $ (1,597) 
 
Note 14  Segregated Funds 
The Company manages a number of segregated funds on behalf of policyholders. Policyholders are provided with the opportunity to invest in different categories of segregated funds that respectively hold a range of underlying investments. The underlying investments of the segregated funds consist of both individual securities and mutual funds. The carrying value and change in segregated funds net assets are as follows. 
Segregated funds net assets 
March 31,  December 31,  
As at 2022 2021 
Investments at market value   
Cash and short-term securities $ 4,032 $ 3,955 
Debt securities  16,492  18,651 
Equities  16,120  16,844 
Mutual funds  331,766  354,882 
Other investments  4,700  4,613 
Accrued investment income  294  2,340 
Other assets and liabilities, net  (1,087)  (1,089) 
Total segregated funds net assets 372,317 $ 400,196 
Composition of segregated funds net assets   
Held by policyholders $ 371,928 $ 399,788 
Held by the Company  389  408 
Total segregated funds net assets 372,317 $ 400,196 
  
 
 
Manulife Financial Corporation – First Quarter 2022  87 
 
Changes in segregated funds net assets 
 
For the three months ended March 31,  2022 2021 
Net policyholder cash flow   
Deposits from policyholders $ 12,328  $ 12,395 
Net transfers to general fund  (223)  (210) 
Payments to policyholders  (13,007)   (13,040) 
  (902)  (855) 
Investment related   
Interest and dividends  1,868  1,718 
Net realized and unrealized investment gains (losses)  (24,171)   7,598 
  (22,303)   9,316 
Other   
Management and administration fees  (1,093)  (1,091) 
Impact of changes in foreign exchange rates  (3,581)  (3,115) 
  (4,674)  (4,206) 
Net additions (deductions)  (27,879)   4,255 
Segregated funds net assets, beginning of period  400,196   367,809 
Segregated funds net assets, end of period $  372,317 $ 372,064 
  
Segregated funds assets may be exposed to a variety of financial and other risks. These risks are primarily mitigated by investment guidelines that are actively monitored by professional and experienced portfolio advisors. The Company is not exposed to these risks beyond the liabilities related to the guarantees associated with certain variable life and annuity products. Accordingly, the Company’s exposure to loss from segregated fund products is limited to the value of these guarantees. 
These guarantees are recorded within the Company’s insurance contract liabilities. Assets supporting these guarantees are recognized in invested assets according to their investment type. The “Risk Management and Risk Factors Update” section of the Company’s First Quarter 2022 Management Discussion and Analysis provides information regarding market risk sensitivities associated with variable annuity and segregated fund guarantees. 
Note 15  Information Provided in Connection with Investments in Deferred Annuity 
Contracts and SignatureNotes Issued or Assumed by John Hancock Life Insurance Company (U.S.A.) 
The following condensed consolidated financial information, presented in accordance with IFRS, and the related disclosure have been included in these Interim Consolidated Financial Statements with respect to JHUSA in compliance with Regulation S-X and Rule 12h-5 of the United States Securities and Exchange Commission (the “Commission”). These financial statements are (i) incorporated by reference in the registration statements of MFC and JHUSA that relate to MFC’s guarantee of certain securities to be issued by JHUSA and (ii) are provided in reliance on an exemption from continuous disclosure obligations of JHUSA. For information about JHUSA, the MFC guarantees and restrictions on the ability of MFC to obtain funds from its subsidiaries by dividend or loan, refer to note 23 to the Company’s 2021 Annual Consolidated Financial Statements. 
 
Manulife Financial Corporation – First Quarter 2022  88 
 
Condensed Consolidated Statement of Financial Position  
MFC  JHUSA  Other  Consolidation  Consolidated  
As at March 31, 2022 (Guarantor) (Issuer) subsidiaries adjustments MFC 
Assets      
Invested assets 87 $ 111,737 $ 297,951 $  (374) $ 409,401 
Investments in unconsolidated subsidiaries  69,423   8,781  20,792  (98,996)  
Reinsurance assets  -  60,786  10,736  (27,132)   44,390 
Other assets  253  12,728  48,159  (21,741)   39,399 
Segregated funds net assets  -  187,345  186,503   (1,920)   371,928 
Total assets $ 69,763 $ 381,377 $ 564,141 $ (150,163) $ 865,118 
Liabilities and equity      
Insurance contract liabilities - $ 155,576 $ 241,122 $ (27,809) $ 368,889 
Investment contract liabilities  -   1,255   1,841  (1)  3,095 
Other liabilities   2,828  19,040  51,282  (21,487)   51,663 
Long-term debt   5,744  -  -  -  5,744 
Capital instruments   4,734  569   1,647  -  6,950 
Segregated funds net liabilities  -  187,345  186,503   (1,920)   371,928 
Shareholders' and other equity holders' equity  56,457  17,592  81,354  (98,946)   56,457 
Participating policyholders' equity  -  -  (1,322)  -   (1,322) 
Non-controlling interests  -  -   1,714  -  1,714 
Total liabilities and equity $ 69,763 $ 381,377 $ 564,141 $ (150,163) $ 865,118 
 
Condensed Consolidated Statement of Financial Position 
 
MFC  JHUSA  Other  Consolidation  Consolidated  
As at December 31, 2021 (Guarantor) (Issuer) subsidiaries adjustments MFC 
Assets      
Invested assets 78 $ 116,705 $ 310,679 $  (364) $ 427,098 
Investments in unconsolidated subsidiaries  68,655  9,107  20,788  (98,550)  
Reinsurance assets  -  63,838  11,309  (30,568)   44,579 
Other assets  211  18,085  49,956  (22,074)   46,178 
Segregated funds net assets  -  204,493  197,220   (1,925)  399,788 
Total assets $ 68,944 $ 412,228 $ 589,952 $ (153,481) $ 917,643 
Liabilities and equity      
Insurance contract liabilities - $ 166,535 $ 257,044 $ (31,304) $ 392,275 
Investment contract liabilities  -   1,227   1,890  -   3,117 
Other liabilities  899  21,806  50,836  (21,809)   51,732 
Long-term debt   4,882  -  -  -   4,882 
Capital instruments   4,755  579   1,646  -   6,980 
Segregated funds net liabilities  -  204,493  197,220   (1,925)  399,788 
Shareholders' and other equity holders' equity  58,408  17,588  80,855  (98,443)   58,408 
Participating policyholders' equity  -  -  (1,233)  -    (1,233) 
Non-controlling interests  -  -   1,694  -   1,694 
Total liabilities and equity $ 68,944 $ 412,228 $ 589,952 $ (153,481) $ 917,643 
 
 
Manulife Financial Corporation – First Quarter 2022  89 
 
Condensed Consolidated Statement of Income 
 
For the three months ended MFC  JHUSA  Other  Consolidation  Consolidated  
(Guarantor) (Issuer) subsidiaries adjustments MFC March 31, 2022 Revenue 
     
Net premium income $ 1,971 $ 7,529 $ 9,502 
Net investment income (loss)  (12)  (4,290)  (10,808)  (13)  (15,123) 
Other revenue  9  (595)  1,697   880  1,991 
Total revenue  (3)  (2,914)  (1,582)  869  (3,630) 
Contract benefits and expenses      
Net benefits and claims  -  (4,470)  (6,883)  (273)  (11,626) 
Commissions, investment and general expenses  8  783  3,456  (311)  3,936 
Other expenses  90  60  (1,254)  1,453  349 
Total contract benefits and expenses  98  (3,627)  (4,681)  869  (7,341) 
Income (loss) before income taxes  (101)   713  3,099   3,711 
Income tax (expense) recovery  31  (133)  (707)  -  (809) 
Income (loss) after income taxes  (70)   580  2,392   2,902 
Equity in net income (loss) of unconsolidated subsidiaries  3,040  368  948  (4,356)  
Net income (loss) $ 2,970 $  948 $ 3,340 $ (4,356) $ 2,902 
Net income (loss) attributed to:      
Non-controlling interests $ - $ - 21 $  - 21 
Participating policyholders  -  -  (89)  -  (89) 
Shareholders and other equity holders  2,970   948  3,408  (4,356)  2,970 
 $ 2,970 $  948 $ 3,340 $ (4,356) $ 2,902 
 
Condensed Consolidated Statement of Income 
For the three months ended 
MFC  JHUSA  Other  Consolidation  Consolidated  
(Guarantor) (Issuer) subsidiaries adjustments MFC March 31, 2021 Revenue 
     
Net premium income 1,078 8,526 9,608 
Net investment income (loss)  (29)  (6,733)  (7,069)  (11)  (13,842) 
Other revenue   29  290  316  2,002  2,637 
Total revenue  -  (5,365)   1,773   1,995   (1,597) 
Contract benefits and expenses      
Net benefits and claims   (5,562)  (3,827)  2,379   (7,010) 
Commissions, investment and general expenses   896  3,633  (346)  4,189 
Other expenses  107   44  239   (38)  352 
Total contract benefits and expenses  113  (4,622)  45   1,995   (2,469) 
Income (loss) before income taxes  (113)  (743)   1,728   -  872 
Income tax (expense) recovery  30  184  (221)  -  (7) 
Income (loss) after income taxes  (83)  (559)   1,507   -  865 
Equity in net income (loss) of unconsolidated subsidiaries  866  380  (179)  (1,067)  
Net income (loss) $ 783 $ (179) $  1,328  $  (1,067) $ 865 
Net income (loss) attributed to:      
Non-controlling interests 91 91 
Participating policyholders    (9)  -  (9) 
Shareholders and other equity holders  783  (179)   1,246   (1,067)  783 
 $ 783 $ (179) $  1,328  $  (1,067) $ 865 
 
 
Manulife Financial Corporation – First Quarter 2022  90 
 
Consolidated Statement of Cash Flows 
MFC JHUSA  Other  Consolidation Consolidated  
For the three months ended March 31, 2022 (Guarantor) (Issuer) subsidiaries adjustments MFC 
Operating activities      
Net income (loss) 2,970 $ 948 $ 3,340 $ (4,356) $ 2,902 
Adjustments:      
Equity in net income of unconsolidated subsidiaries  (3,040)  (368)  (948)  4,356  
Increase (decrease) in insurance contract liabilities  -  (6,972)  (9,108)  -  (16,080) 
Increase (decrease) in investment contract liabilities  -  -  (14)  -  (14) 
(Increase) decrease in reinsurance assets excluding 
coinsurance transactions  -  3,015  (2,782)  -  233 
Amortization of (premium) discount on invested assets  -  12  22  -  34 
Other amortization  2  30  101  -  133 
Net realized and unrealized (gains) losses and impairment on 
assets  11  5,490  14,230  -  19,731 
Gain on U.S. variable annuity reinsurance transaction (pre-tax)  -  (1,065)  -  -  (1,065) 
Deferred income tax expense (recovery)  (31)  206  358  -  533 
Stock option expense  -  (2)  4  -  
Cash provided by (used in) operating activities before undernoted 
items  (88)  1,294  5,203  -  6,409 
Dividends from unconsolidated subsidiary  -  96  -  (96)  
Cash decrease due to U.S. variable annuity reinsurance 
transaction  -  (1,263)  -  -  (1,263) 
Changes in policy related and operating receivables and payables  (38)  1,015  (3,598)  -  (2,621) 
Cash provided by (used in) operating activities  (126)  1,142  1,605  (96)  2,525 
Investing activities      
Purchases and mortgage advances  -  (9,337)   (24,484)  -  (33,821) 
Disposals and repayments  -  7,409  22,909  -  30,318 
Changes in investment broker net receivables and payables  -  154  361  -  515 
Investment in common shares of subsidiaries  (962)  -  -  962   - 
Net cash flows from acquisition and disposal of subsidiaries and 
businesses  -  -  -  -  
Notes receivable from parent  -  -  (1,895)  1,895  
Notes receivable from subsidiaries  31  (6)  -  (25)  
Cash provided by (used in) investing activities  (931)  (1,780)  (3,109)  2,832  (2,988) 
Financing activities      
Issue of long-term debt, net  946  -  -  -  946 
Secured borrowings  -  -  291  -  291 
Change in repurchase agreements and securities sold but not yet 
purchased  -  -  (78)  -  (78) 
Changes in deposits from Bank clients, net  -  -  1,005  -  1,005 
Lease payments  -  (2)  (31)  -  (33) 
Shareholders' dividends and other equity distributions  (697)  -  -  -  (697) 
Common shares repurchased  (377)  -  -  -  (377) 
Common shares issued, net  11  -  962  (962)  11 
Preferred shares redeemed, net  (711)  -  -  -  (711) 
Contributions from (distributions to) non-controlling interests, net  -  -  3  -  
Dividends paid to parent  -  -  (96)  96  
Notes payable to parent  -  -  (25)  25  
Notes payable to subsidiaries  1,895  -  -  (1,895)  
Cash provided by (used in) financing activities  1,067  (2)  2,031  (2,736)  360 
Cash and short-term securities      
Increase (decrease) during the period  10  (640)  527  -  (103) 
Effect of foreign exchange rate changes on cash and short-term 
securities  (1)  (47)  (207)  -  (255) 
Balance, beginning of period  78  3,565  18,287  -  21,930 
Balance, end of period  87  2,878  18,607   21,572 
Cash and short-term securities      
Beginning of period      
Gross cash and short-term securities  78  4,087  18,429  -  22,594 
Net payments in transit, included in other liabilities  -  (522)  (142)  -  (664) 
Net cash and short-term securities, beginning of period  78  3,565  18,287   21,930 
End of period      
Gross cash and short-term securities  87  3,270  18,712  -  22,069 
Net payments in transit, included in other liabilities  -  (392)  (105)  -  (497) 
Net cash and short-term securities, end of period 87 2,878 18,607 21,572 
Supplemental disclosures on cash flow information:      
Interest received 13 $ 924 $ 1,820 $ (45) $ 2,712 
Interest paid  124  23  110  (45)  212 
Income taxes paid (refund)  -  (29)  564  -  535 
  
  
 
Manulife Financial Corporation – First Quarter 2022  91 
 
Consolidated Statement of Cash Flows 
 
MFC JHUSA  Other  Consolidation Consolidated  
For the three months ended March 31, 2021 (Guarantor) (Issuer) subsidiaries adjustments MFC 
Operating activities      
Net income (loss) 783 (179) 1,328 (1,067) 865 
Adjustments:      
Equity in net income of unconsolidated subsidiaries  (866)  (380)  179  1,067  
Increase (decrease) in insurance contract liabilities   (7,494)  (5,531)  -  (13,025) 
Increase (decrease) in investment contract liabilities   12  (10)   
(Increase) decrease in reinsurance assets excluding  
coinsurance transactions   1,865  (1,707)   158 
Amortization of (premium) discount on invested assets    30   34 
Other amortization   2  31  99   132 
Net realized and unrealized (gains) losses and impairment  
on assets  28  7,897  10,388   18,313 
Deferred income tax expense (recovery)  (30)  (123)  (353)   (506) 
Stock option expense   (1)    
Cash provided by (used in) operating activities before  
undernoted items   (83)  1,632  4,428   5,977 
Dividends from unconsolidated subsidiary   93   (93)  
Changes in policy related and operating receivables and  
payables  (5)  (2,518)  437   (2,086) 
Cash provided by (used in) operating activities  (88)  (793)  4,865   (93)  3,891 
Investing activities      
Purchases and mortgage advances   (9,038)  (24,193)   (33,231) 
Disposals and repayments   7,616  16,482   24,098 
Changes in investment broker net receivables and payables   (108)  346   238 
Investment in common shares of subsidiaries  (4,000)    4,000  
Net cash flows from acquisition and disposal of subsidiaries  
and businesses    (4)   (4) 
Notes receivable from parent    (764)  764  
Notes receivable from subsidiaries  (101)    101  
Cash provided by (used in) investing activities  (4,101)  (1,530)  (8,133)   4,865  (8,899) 
Financing activities      
Redemption of capital instruments    (350)   (350) 
Secured borrowings    73   73 
Change in repurchase agreements and securities sold but  
not yet purchased   1,099  51   1,150 
Changes in deposits from Bank clients, net    (846)   (846) 
Lease payments   (2)  (30)   (32) 
Shareholders' dividends paid in cash  (587)     (587) 
Common shares issued, net  38   4,000  (4,000)  38 
Other equity issued, net  1,982  -  -  -  1,982 
Preferred shares issued, net  2,000   (2,000)   
Contributions from (distributions to) non-controlling interests,  
net      
Dividends paid to parent    (93)  93  
Notes payable to parent    101  (101)  
Notes payable to subsidiaries  764    (764)  
Cash provided by (used in) financing activities  4,197  1,097   911  (4,772)  1,433 
Cash and short-term securities      
Increase (decrease) during the period   (1,226)  (2,357)  -  (3,575) 
Effect of foreign exchange rate changes on cash and short- 
term securities  (1)  (58)  (269)   (328) 
Balance, beginning of period  47  4,907  20,629   25,583 
Balance, end of period  54  3,623  18,003   21,680 
Cash and short-term securities      
Beginning of period      
Gross cash and short-term securities  47  5,213  20,907   26,167 
Net payments in transit, included in other liabilities   (306)  (278)   (584) 
Net cash and short-term securities, beginning of period  47  4,907  20,629   25,583 
End of period      
Gross cash and short-term securities  54  4,072  18,317   22,443 
Net payments in transit, included in other liabilities   (449)  (314)   (763) 
Net cash and short-term securities, end of period $ 54 3,623 18,003 21,680 
Supplemental disclosures on cash flow information:      
Interest received $ 1,047 $ 1,738 $  (45) $ 2,749 
Interest paid  120   5  109   (45)  189 
Income taxes paid (refund)   (84)  136   52 
  
Note 16  Comparatives 
Certain comparative amounts have been reclassified to conform to the current period's presentation.  
 
 
Manulife Financial Corporation – First Quarter 2022  92 
 
SHAREHOLDER INFORMATION 
MANULIFE FINANCIAL CORPORATION HEAD OFFICE 200 Bloor Street East Toronto, ON Canada M4W 1E5 Telephone: 416 926-3000 Online: www.manulife.com TRANSFER AGENTS Canada  TSX Trust Company P.O. Box 700, Station B Montreal, QC Canada H3B 3K3 Toll Free: 1 800 783-9495 Collect: 416 682-3864 Email: manulifeinquiries@tmx.com Online: www.tsxtrust.com TSX Trust Company offices are also located in Toronto, Calgary, Montreal and Vancouver. 
Philippines Rizal Commercial Banking Corporation Ground Floor, West Wing GPL (Grepalife) Building 221 Senator Gil Puyat Avenue Makati City, Metro Manila, Philippines Telephone: 632 5318-8567 Email: rcbcstocktransfer@rcbc.com Online: www.rcbc.com/stocktransfer 
INVESTOR RELATIONS Financial analysts, portfolio managers and other investors requiring financial information may contact our Investor Relations Department or access our website at www.manulife.com Email: InvestRel@manulife.com 
AUDITORS Ernst & Young LLP Chartered Professional Accountants Licensed Public Accountants Toronto, Canada 
United States American Stock Transfer & Trust Company, LLC P.O. Box 199036 Brooklyn, NY 11219 United States  Toll Free: 1 800 249-7702 Collect: 416 682-3864 Email: manulifeinquiries@tmx.com  Online: www.tsxtrust.com  
SHAREHOLDER SERVICES For information or assistance regarding your share account, including dividends, changes of address or ownership, lost certificates, to eliminate duplicate mailings or to receive shareholder material electronically, please contact our Transfer Agents in Canada, the United States, Hong Kong or the Philippines. If you live outside one of these countries, please contact our Canadian Transfer Agent. 
The following Manulife documents are available online at www.manulife.com 
  Annual Report and Proxy Circular   Notice of Annual Meeting  Shareholders Reports   Public Accountability Statement   2021 Environmental, Social and 
Hong Kong Tricor Investor Services Limited Level 54, Hopewell Centre 183 Queen’s Road East Wan Chai, Hong Kong Telephone: 852 2980-1333 Email:  is-enquiries@hk.tricorglobal.com  Online: www.tricoris.com 
Governance Report
Rating Financial strength is a key factor in generating new business, maintaining and expanding distribution relations and providing a base for expansion, acquisitions and growth. As at March 31, 2022, Manulife had total capital of C$63.9 billion, including C$56.5 billion of total shareholders’ and other equity. The Manufacturers Life Insurance Company’s financial strength ratings are among the strongest in the insurance industry.
Rating Agency MLI Rating Rank 
S&P  AA- (4th of 21 ratings) 
Moody’s  A1 (5th of 21 ratings) 
Fitch  AA- (4th of 21 ratings) 
DBRS Morningstar AA  (3rd of 22 ratings) 
AM Best  A+ (Superior) (2nd of 13 ratings) 
 Rating agencies include AM 
Best Company (“AM Best”), DBRS Limited and affiliated entities (“DBRS Morningstar”), Fitch Ratings Inc. (“Fitch”), Moody’s Investors Service Inc. (“Moody’s”), and S&P Global Ratings (“S&P”). 
Common Stock Trading Data  The following values are the high, low and close prices, including the average daily trading volume for Manulife Financial Corporation’s common stock on the Canadian exchanges, the U.S. exchanges, The Stock Exchange of Hong Kong and the Philippine Stock Exchange for the first quarter. The common stock symbol is MFC on all exchanges except Hong Kong where it is 945. 
As at March 31, 2022, there were 1,929 million common shares outstanding. 
January 1 –  March 31, 2022 Philippines Philippine Pesos 
Canada Canadian $ U.S. United States $ Hong Kong 
Hong Kong $ 
High $28.09 $22.19 $169.70 P 1,110 
Low $24.41 $19.14 $146.50 P  920 
Close $26.66 $21.35 $167.00 P 1,050 
Average Daily Volume (000) 
13,402 4,447 28 0.1 
 
 
Manulife Financial Corporation – First Quarter 2022  93 
 
 Consent to receive documents electronically 
Electronic documents available from Manulife.  These documents will be available to you on our website www.manulife.com at the same time as they are mailed to other shareholders. Documents relating to the annual meeting, including annual reports, will be available on the website at least until the next version is available. 
Manulife is pleased to offer Electronic Documents. Access the information when you want, no more waiting for the mail.  
The Manulife documents available electronically are: 
We will notify you when documents will be available on the website and confirm the instructions for accessing the documents at the same time. In the event that the documents are not available on our website, paper copies will be mailed to you. 
  Annual Report and Proxy Circular   Notice of Annual Meeting  Shareholder 
Reports 
This information is also available for viewing or downloading under quarterly reports from the Investor Relations section of our website at www.manulife.com 
………………………………………………………………..Detach Here…………………………………………………………………… 
To receive documents electronically when they are available through Manulife’s electronic delivery service, complete this form and return it as indicated. Please Print: 
_______________________________________________ Shareholder Name 
I have read and understand the statement on the reverse and consent to receive electronically the Manulife documents listed in the manner described. I acknowledge that I have the computer requirements to access the documents that are made available on Manulife’s website. I understand that I am not required to consent to electronic delivery and that I may revoke my consent at any time. 
_______________________________________________ Contact Phone Number 
_______________________________________________ Shareholder Email Address 
_______________________________________________ Shareholder Signature 
Please note: We will contact you by phone only if there is a problem with your email address. 
_______________________________________________ Date
The information provided is confidential and will not be used for any purpose other than that described.
 
Manulife Financial Corporation – First Quarter 2022  94 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
manulife.com 
 
 
Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates, including Manulife Financial Corporation, under license.