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Published: 2023-07-26 00:00:00 ET
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________
FORM 10-Q
_____________________________________
Quarterly Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended June 30, 2023
OR
Transition Report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Commission File Number: 1-11859 
____________________________
PEGASYSTEMS INC.
(Exact name of Registrant as specified in its charter) 
____________________________
Massachusetts04-2787865
(State or other jurisdiction of incorporation or organization)(IRS Employer Identification No.)
One Main Street, Cambridge, MA 02142
(Address of principal executive offices, including zip code)
(617) 374-9600
(Registrant’s telephone number, including area code)
____________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading symbol(s)Name of each exchange on which registered
Common Stock, $.01 par value per sharePEGANASDAQ Global Select Market
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes x No ¨            
Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
x
Accelerated filer
Non-accelerated filerSmaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No
There were 83,247,963 shares of the Registrant’s common stock, $0.01 par value per share, outstanding on July 19, 2023.


Table of Contents

PEGASYSTEMS INC.

QUARTERLY REPORT ON FORM 10-Q

TABLE OF CONTENTS
Page
PART I - FINANCIAL INFORMATION
Item 1. Financial Statements
Unaudited Condensed Consolidated Balance Sheets as of June 30, 2023 and December 31, 2022
Unaudited Condensed Consolidated Statements of Operations for the three and six months ended June 30, 2023 and 2022
Unaudited Condensed Consolidated Statements of Comprehensive (Loss) for the three and six months ended June 30, 2023 and 2022
Unaudited Condensed Consolidated Statements of Stockholders’ Equity for the six months ended June 30, 2023 and 2022
Unaudited Condensed Consolidated Statements of Cash Flows for the six months ended June 30, 2023 and 2022
Notes to Unaudited Condensed Consolidated Financial Statements
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Item 4. Controls and Procedures
PART II - OTHER INFORMATION
Item 1. Legal Proceedings
Item 1A. Risk Factors
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Item 5. Other Information
Item 6. Exhibits
Signature

2

Table of Contents
PART I - FINANCIAL INFORMATION
ITEM 1.     FINANCIAL STATEMENTS
PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
June 30, 2023December 31, 2022
Assets
Current assets:
Cash and cash equivalents$186,874 $145,054 
Marketable securities125,939 152,167 
Total cash, cash equivalents, and marketable securities312,813 297,221 
Accounts receivable163,915 255,150 
Unbilled receivables182,257 213,719 
Other current assets78,526 80,388 
Total current assets737,511 846,478 
Unbilled receivables
70,486 95,806 
Goodwill81,593 81,399 
Other long-term assets302,848 333,989 
Total assets$1,192,438 $1,357,672 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$8,438 $18,195 
Accrued expenses53,110 50,355 
Accrued compensation and related expenses70,965 127,728 
Deferred revenue311,330 325,212 
Other current liabilities17,269 17,450 
Total current liabilities461,112 538,940 
Convertible senior notes, net498,140 593,609 
Operating lease liabilities72,886 79,152 
Other long-term liabilities14,904 15,128 
Total liabilities1,047,042 1,226,829 
Commitments and contingencies (Note 15)
Stockholders’ equity:
Preferred stock, 1,000 shares authorized; none issued
  
Common stock, 200,000 shares authorized; 83,212 and 82,436 shares issued and outstanding at
June 30, 2023 and December 31, 2022, respectively
832 824 
Additional paid-in capital310,016 229,602 
Accumulated deficit
(144,091)(76,513)
Accumulated other comprehensive (loss)(21,361)(23,070)
Total stockholders’ equity145,396 130,843 
Total liabilities and stockholders’ equity$1,192,438 $1,357,672 

See notes to unaudited condensed consolidated financial statements.
3


PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Revenue
Subscription services$197,105 $171,832 $384,614 $341,865 
Subscription license41,197 41,600 125,724 179,133 
Consulting58,387 58,639 111,420 119,940 
Perpetual license1,579 2,266 1,982 9,706 
Total revenue298,268 274,337 623,740 650,644 
Cost of revenue
Subscription services36,783 36,533 73,647 68,563 
Subscription license623 673 1,342 1,295 
Consulting58,710 57,873 119,058 113,384 
Perpetual license24 36 27 70 
Total cost of revenue96,140 95,115 194,074 183,312 
Gross profit202,128 179,222 429,666 467,332 
Operating expenses
Selling and marketing143,858 157,198 293,655 319,434 
Research and development73,931 74,341 149,307 145,831 
General and administrative23,462 32,723 46,572 68,487 
Restructuring2,167  3,628  
Total operating expenses243,418 264,262 493,162 533,752 
(Loss) from operations(41,290)(85,040)(63,496)(66,420)
Foreign currency transaction (loss) gain(3,290)1,713 (5,965)4,589 
Interest income1,814 309 3,299 516 
Interest expense(1,778)(1,944)(3,696)(3,890)
(Loss) income on capped call transactions(1,361)(18,945)1,845 (49,505)
Other income, net5,702 3,785 12,285 6,526 
(Loss) before provision for income taxes(40,203)(100,122)(55,728)(108,184)
Provision for income taxes6,601 186,174 11,850 178,491 
Net (loss)$(46,804)$(286,296)$(67,578)$(286,675)
(Loss) per share
Basic$(0.56)$(3.50)$(0.82)$(3.51)
Diluted$(0.56)$(3.50)$(0.82)$(3.51)
Weighted-average number of common shares outstanding
Basic83,039 81,847 82,823 81,764 
Diluted83,039 81,847 82,823 81,764 

See notes to unaudited condensed consolidated financial statements.
4


PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS)
(in thousands)
Three Months Ended
June 30,
Six Months Ended
June 30,
2023202220232022
Net (loss)$(46,804)$(286,296)$(67,578)$(286,675)
Other comprehensive income (loss), net of tax
Unrealized (loss) on available-for-sale securities(195)(1,149)(241)(927)
Foreign currency translation adjustments361 (11,466)1,950 (14,236)
Total other comprehensive income (loss), net of tax$166 $(12,615)1,709 (15,163)
Comprehensive (loss)$(46,638)$(298,911)$(65,869)$(301,838)

See notes to unaudited condensed consolidated financial statements.
5


PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands, except per share amounts)
Common Stock
Additional
Paid-In Capital
Retained Earnings (Accumulated Deficit)
Accumulated Other Comprehensive (Loss)
Total
Stockholders’ Equity
Number
of Shares
Amount
December 31, 202181,712 $817 $145,810 $276,449 $(6,988)$416,088 
Repurchase of common stock(242)(2)(22,581)— — (22,583)
Issuance of common stock for stock compensation plans297 3 (12,131)— — (12,128)
Issuance of common stock under the employee stock purchase plan35 — 2,446 — — 2,446 
Stock-based compensation— — 28,227 — — 28,227 
Cash dividends declared ($0.03 per share)
— — — (2,455)— (2,455)
Other comprehensive (loss)— — — — (2,548)(2,548)
Net (loss)— — — (379)— (379)
March 31, 202281,802 $818 $141,771 $273,615 $(9,536)$406,668 
Repurchase of common stock(38)— (1,925)— — (1,925)
Issuance of common stock for stock compensation plans117 1 (3,252)— — (3,251)
Issuance of common stock under the employee stock purchase plan59 — 2,357 — — 2,357 
Stock-based compensation— — 31,300 — — 31,300 
Cash dividends declared ($0.03 per share)
— — — (2,459)— (2,459)
Other comprehensive (loss)— — — — (12,615)(12,615)
Net (loss)— — — (286,296)— (286,296)
June 30, 202281,940 $819 $170,251 $(15,140)$(22,151)$133,779 
December 31, 202282,436 $824 $229,602 $(76,513)$(23,070)$130,843 
Issuance of common stock for stock compensation plans452 4 668 — — 672 
Issuance of common stock under the employee stock purchase plan52 1 2,142 — — 2,143 
Stock-based compensation— — 42,557 — — 42,557 
Cash dividends declared ($0.03 per share)
— — (2,488)— — (2,488)
Other comprehensive income— — — — 1,543 1,543 
Net (loss)— — — (20,774)— (20,774)
March 31, 202382,940 $829 $272,481 $(97,287)$(21,527)$154,496 
Issuance of common stock for stock compensation plans225 2 1,824 — — 1,826 
Issuance of common stock under the employee stock purchase plan47 1 1,980 — — 1,981 
Stock-based compensation— — 36,227 — — 36,227 
Cash dividends declared ($0.03 per share)
— — (2,496)— — (2,496)
Other comprehensive income— — — — 166 166 
Net (loss)— — — (46,804)— (46,804)
June 30, 202383,212 $832 $310,016 $(144,091)$(21,361)$145,396 

See notes to unaudited condensed consolidated financial statements.
6


PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Six Months Ended
June 30,
20232022
Operating activities
Net (loss)$(67,578)$(286,675)
Adjustments to reconcile net (loss) to cash provided by (used in) operating activities
Stock-based compensation78,784 59,527 
Deferred income taxes(136)169,105 
(Gain) loss on capped call transactions(1,845)49,505 
Amortization of deferred commissions29,027 28,155 
Lease expense8,186 7,832 
Amortization of intangible assets and depreciation9,553 8,175 
Foreign currency transaction loss (gain)5,965 (4,589)
Other non-cash(10,163)(3,479)
Change in operating assets and liabilities, net61,959 (32,625)
Cash provided by (used in) operating activities113,752 (5,069)
Investing activities
Purchases of investments(69,662)(38,489)
Proceeds from maturities and called investments88,849 34,912 
Sales of investments10,725 14,839 
Payments for acquisitions, net of cash acquired (922)
Investment in property and equipment(13,933)(11,863)
Cash provided by (used in) investing activities15,979 (1,523)
Financing activities
Repurchases of convertible senior notes(88,989) 
Proceeds from settlement of capped calls transactions341  
Dividend payments to stockholders(4,962)(4,908)
Proceeds from employee stock purchase plan4,124 4,803 
Proceeds from stock option exercises3,920  
Common stock repurchases(1,422)(41,086)
Cash (used in) financing activities(86,988)(41,191)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash1,010 (2,907)
Net increase (decrease) in cash, cash equivalents, and restricted cash43,753 (50,690)
Cash, cash equivalents, and restricted cash, beginning of period145,054 159,965 
Cash, cash equivalents, and restricted cash, end of period$188,807 $109,275 
Cash and cash equivalents$186,874 $109,275 
Restricted cash included in other long-term assets1,933  
Total cash, cash equivalents, and restricted cash$188,807 $109,275 

See notes to unaudited condensed consolidated financial statements.
7

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. BASIS OF PRESENTATION
Pegasystems Inc. (together with its subsidiaries, “the Company”) has prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all the information required by accounting principles generally accepted in the United States of America (“U.S.”) for complete financial statements and should be read in conjunction with the Company’s audited financial statements included in the Annual Report on Form 10-K for the year ended December 31, 2022.
In the opinion of management, the Company has prepared the accompanying unaudited condensed consolidated financial statements on the same basis as its audited financial statements, and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented.
All intercompany transactions and balances were eliminated in consolidation. The operating results for the interim periods presented do not necessarily indicate the expected results for 2023.
NOTE 2. MARKETABLE SECURITIES
June 30, 2023December 31, 2022
(in thousands)Amortized CostUnrealized GainsUnrealized LossesFair ValueAmortized CostUnrealized GainsUnrealized LossesFair Value
Government debt$16,372 $ $(17)$16,355 $2,960 $ $(52)$2,908 
Corporate debt110,483  (899)109,584 151,906  (2,647)149,259 
$126,855 $ $(916)$125,939 $154,866 $ $(2,699)$152,167 
As of June 30, 2023, marketable securities’ maturities ranged from July 2023 to January 2026, with a weighted average remaining maturity of 0.4 years.
NOTE 3. RECEIVABLES, CONTRACT ASSETS, AND DEFERRED REVENUE
Receivables
(in thousands)
June 30, 2023December 31, 2022
Accounts receivable$163,915 $255,150 
Unbilled receivables182,257 213,719 
Long-term unbilled receivables70,486 95,806 
$416,658 $564,675 
Unbilled receivables
Unbilled receivables are client-committed amounts for which revenue recognition precedes billing. Billing is solely subject to the passage of time.
Unbilled receivables by expected billing date:
(Dollars in thousands)
June 30, 2023
1 year or less$182,257 72 %
1-2 years58,025 23 %
2-5 years12,461 5 %
$252,743 100 %
Unbilled receivables by contract effective date:
(Dollars in thousands)
June 30, 2023
2023$62,243 25 %
202288,337 35 %
202167,852 27 %
202023,157 9 %
2019 and prior11,154 4 %
$252,743 100 %
8

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)





Contract assets
Contract assets are client-committed amounts for which revenue recognized exceeds the amount billed to the client, and billing is subject to conditions other than the passage of time, such as the completion of a related performance obligation.
(in thousands)
June 30, 2023December 31, 2022
Contract assets (1)
$13,850 $17,546 
Long-term contract assets (2)
11,126 16,470 
$24,976 $34,016 
(1) Included in other current assets. (2) Included in other long-term assets.
Deferred revenue
Deferred revenue consists of billings and payments received in advance of revenue recognition.
(in thousands)
June 30, 2023December 31, 2022
Deferred revenue$311,330 $325,212 
Long-term deferred revenue (1)
3,020 3,552 
$314,350 $328,764 
(1) Included in other long-term liabilities.
Deferred revenue decreased in the six months ended June 30, 2023 primarily due to $230.3 million of revenue recognized during the period included in deferred revenue as of December 31, 2022 exceeded new billings in advance of revenue recognition.
NOTE 4. DEFERRED COMMISSIONS
(in thousands)
June 30, 2023December 31, 2022
Deferred commissions (1)
$114,406 $130,195 
(1) Included in other long-term assets.
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2023202220232022
Amortization of deferred commissions (1)
$14,750 $10,934 $29,027 $28,155 
(1) Included in selling and marketing.
NOTE 5. GOODWILL AND OTHER INTANGIBLES
Goodwill
Six Months Ended
June 30,
(in thousands)
20232022
January 1,$81,399 $81,923 
Currency translation adjustments194 (206)
June 30,$81,593 $81,717 
Intangibles
Intangible assets are recorded at cost and amortized using the straight-line method over their estimated useful lives.
June 30, 2023
(in thousands)Useful LivesCostAccumulated Amortization
Net Book Value (1)
Client-related
4-10 years
$63,111 $(59,344)$3,767 
Technology
2-10 years
68,137 (62,972)5,165 
Other
1-5 years
5,361 (5,361) 
$136,609 $(127,677)$8,932 
(1) Included in other long-term assets.
9

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



December 31, 2022
(in thousands)Useful LivesCostAccumulated Amortization
Net Book Value (1)
Client-related
4-10 years
$63,076 $(58,623)$4,453 
Technology
2-10 years
68,056 (61,621)6,435 
Other
1-5 years
5,361 (5,361) 
$136,493 $(125,605)$10,888 
(1) Included in other long-term assets.
Future estimated intangibles assets amortization:
(in thousands)
June 30, 2023
Remainder of 2023$1,932 
20243,180 
20252,619 
2026874 
2027327 
$8,932 
Amortization of intangible assets:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2023202220232022
Cost of revenue
$621 $683 $1,327 $1,312 
Selling and marketing
342 342 685 685 
$963 $1,025 $2,012 $1,997 

NOTE 6. OTHER ASSETS AND LIABILITIES
Other current assets
(in thousands)June 30, 2023December 31, 2022
Income tax receivables$21,383 $25,354 
Contract assets13,850 17,546 
Other43,293 37,488 
$78,526 $80,388 
Other long-term assets
(in thousands)June 30, 2023December 31, 2022
Deferred commissions$114,406 $130,195 
Right of use assets69,839 76,114 
Property and equipment52,698 55,056 
Venture investments13,382 13,069 
Contract assets11,126 16,470 
Intangible assets8,932 10,888 
Capped call transactions4,086 2,582 
Deferred income taxes4,836 4,795 
Restricted cash1,933  
Other21,610 24,820 
$302,848 $333,989 
Other current liabilities
(in thousands)June 30, 2023December 31, 2022
Operating lease liabilities$14,773 $14,976 
Dividends payable2,496 2,474 
$17,269 $17,450 
10

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



Other long-term liabilities
(in thousands)June 30, 2023December 31, 2022
Deferred revenue$3,020 $3,552 
Income taxes payable3,989 3,207 
Other7,895 8,369 
$14,904 $15,128 
NOTE 7. LEASES
Expense
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2023202220232022
Fixed lease costs$4,495 $4,965 $10,261 $10,059 
Short-term lease costs696 787 1,477 1,594 
Variable lease costs2,186 727 4,160 1,491 
$7,377 $6,479 $15,898 $13,144 
Right of use assets and lease liabilities
(in thousands)June 30, 2023December 31, 2022
Right of use assets (1)
$69,839 $76,114 
Operating lease liabilities (2)
$14,773 $14,976 
Long-term operating lease liabilities$72,886 $79,152 

(1) Included in other long-term assets.
(2) Included in other current liabilities.
Weighted-average remaining lease term and discount rate for the Company’s leases were:
June 30, 2023December 31, 2022
Weighted-average remaining lease term7.1 years7.5 years
Weighted-average discount rate (1)
4.0 %4.1 %
(1) The rates implicit in most of the Company’s leases are not readily determinable. Therefore, the Company uses its incremental borrowing rate as the discount rate when measuring operating lease liabilities. The incremental borrowing rate represents an estimate of the interest rate the Company would incur to borrow an amount equal to the lease payments on a collateralized basis over the lease term in a similar economic environment.
Maturities of lease liabilities:
(in thousands)June 30, 2023
Remainder of 2023$8,596 
202418,024 
202514,869 
202610,940 
20279,882 
20289,312 
Thereafter30,149 
Total lease payments101,772 
Less: imputed interest (1)
(14,113)
$87,659 
(1) Lease liabilities are measured at the present value of the remaining lease payments using a discount rate determined at lease commencement unless the discount rate is updated due to a lease reassessment event.
Cash flow information
Six Months Ended
June 30,
(in thousands)20232022
Cash paid for operating leases, net of tenant improvement allowances$10,540 $7,296 
Right of use assets recognized for new leases and amendments (non-cash)$1,465 $2,223 
11

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



NOTE 8. DEBT
Convertible senior notes and capped calls
Convertible senior notes
In February 2020, the Company issued Convertible Senior Notes (the "Notes") with an aggregate principal of $600 million, due March 1, 2025, in a private placement. No principal payments are due before maturity. The Notes accrue interest at an annual rate of 0.75%, payable semi-annually in arrears on March 1 and September 1, beginning September 1, 2020.
In the three and six months ended June 30, 2023, the Company recognized gains of $5.1 million and $7.9 million, respectively, in other income, net from repurchases of Notes representing $64.7 million and $97.7 million, respectively, in aggregate principal amount.
Conversion rights
The conversion rate is 7.4045 shares of common stock per $1,000 principal amount of the Notes, representing an initial conversion price of $135.05 per share of common stock. The Company will settle conversions by paying or delivering cash, shares of its common stock, or a combination of cash and shares of its common stock, at the Company’s election, based on the applicable conversion rate. The conversion rate will be adjusted upon certain events, including spin-offs, tender offers, exchange offers, and certain stockholder distributions.
Beginning on September 1, 2024, noteholders may convert their Notes at any time at their election.
Before September 1, 2024, noteholders may convert their Notes in the following circumstances:
During any calendar quarter beginning after June 30, 2020 (and only during such calendar quarter), if the last reported sale price per share of the Company’s common stock exceeds 130% of the conversion price for each of at least 20 trading days (whether or not consecutive) during the 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter.
During the five consecutive business days immediately after any five consecutive trading day period (the “Measurement Period”), if the trading price per $1,000 principal amount of Notes for each trading day of the Measurement Period was less than 98% of the product of the last reported sale price per share of common stock on such trading day and the conversion rate on such trading day.
Upon certain corporate events or distributions or if the Company calls any Notes for redemption, noteholders may convert before the close of business on the business day immediately before the related redemption date (or, if the Company fails to pay the redemption price in full on the redemption date until the Company pays the redemption price).
As of June 30, 2023, the Notes were not eligible for conversion.
Repurchase rights
On or after March 1, 2023 and on or before the 40th scheduled trading day immediately before the maturity date, the Company may redeem for cash all or part of the Notes at a repurchase price equal to 100% of the principal amount, plus accrued and unpaid interest, if the last reported sale price of the Company’s common stock exceeded 130% of the conversion price then in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading day period ending on, and including, the trading day immediately preceding the date on which the Company provides a redemption notice.
If certain corporate events that constitute a “Fundamental Change” occur, each noteholder will have the right to require the Company to repurchase for cash all of such noteholder’s Notes, or any portion of the principal thereof that is equal to $1,000 or a multiple of $1,000, at a repurchase price equal to 100% of the principal amount thereof, plus accrued and unpaid interest. A Fundamental Change relates to mergers, changes in control of the Company, liquidation/dissolution of the Company, or the delisting of the Company’s common stock.
Carrying value of the Notes:
(in thousands)June 30, 2023December 31, 2022
Principal$502,270 $600,000 
Unamortized issuance costs(4,130)(6,391)
Convertible senior notes, net$498,140 $593,609 

Interest expense related to the Notes:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2023202220232022
Contractual interest expense (0.75% coupon)
$997 $1,125 $2,122 $2,250 
Amortization of issuance costs
647 720 1,375 1,439 
$1,644 $1,845 $3,497 $3,689 
12

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



The average interest rate on the Notes in the six months ended June 30, 2023 and 2022 was 1.2%.
Future payments:
June 30, 2023
(in thousands)PrincipalInterestTotal
Remainder of 2023$ $1,998 $1,998 
2024 3,767 3,767 
2025502,270 1,884 504,154 
$502,270 $7,649 $509,919 
Capped call transactions
In February 2020, the Company entered into privately negotiated capped call transactions (the “Capped Call Transactions”) with certain financial institutions. The Capped Call Transactions covered approximately 4.4 million shares (representing the number of shares for which the Notes were initially convertible) of the Company’s common stock.
In the three and six months ended June 30, 2023, Capped Call Transactions covering approximately 0.5 million and 0.7 million shares, respectively, were settled for proceeds of $0.1 million and $0.3 million, respectively.
As of June 30, 2023, Capped Call Transactions representing approximately 3.7 million shares were outstanding.
The Capped Call Transactions are expected to reduce common stock dilution and/or offset any potential cash payments the Company must make, other than for principal and interest, upon conversion of the Notes, with such reduction and/or offset subject to a cap of $196.44. The cap price of the Capped Call Transactions is subject to adjustment upon specified extraordinary events affecting the Company, including mergers and tender offers.
The Capped Call Transactions are accounted for as derivative instruments and do not qualify for the Company’s own equity scope exception in ASC 815 since, in some cases of early settlement, the settlement value of the Capped Call Transactions, calculated following the governing documents, may not represent a fair value measurement. The Capped Call Transactions are classified as other long-term assets and remeasured to fair value each reporting period, resulting in a non-operating gain or loss.
Change in capped call transactions:
Six Months Ended
June 30,
(in thousands)20232022
January 1,$2,582 $59,964 
Settlements(341) 
Fair value adjustment1,845 (49,505)
June 30,$4,086 $10,459 
Credit facility
In November 2019, and as since amended, the Company entered into a five-year $100 million senior secured revolving credit agreement (the “Credit Facility”) with PNC Bank, National Association. The Company may use borrowings for general corporate purposes and to finance working capital needs. Subject to specific conditions and the agreement of the financial institutions lending the additional amount, the aggregate commitment may be increased to $200 million. The commitments expire on November 4, 2024, and any outstanding loans will be payable on such date. The Credit Facility, as amended, contains customary covenants, including, but not limited to, those relating to additional indebtedness, liens, asset divestitures, and affiliate transactions.
The Company is required to comply with financial covenants, including:
Through December 31, 2023, the parent company must maintain at least $200 million in cash, investments, and availability under the Credit Facility and the Company must maintain:
Year to Date
(in thousands)March 31, 2023June 30, 2023September 30, 2023December 31, 2023
Minimum Consolidated EBITDA (as defined in the Credit Facility)$38,862 $59,894 $95,597 $214,590 
Beginning with the fiscal quarter ended March 31, 2024, a maximum net consolidated leverage ratio of 3.5 to 1.0 (with a step-up for certain acquisitions) and a minimum consolidated interest coverage ratio of 3.5 to 1.0.
As of June 30, 2023 and December 31, 2022, the Company had $27.3 million in outstanding letters of credit, which reduced the Company’s available borrowing capacity under the Credit Facility and no outstanding cash borrowings under the Credit Facility.
13

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



NOTE 9. RESTRUCTURING
The Company has undertaken the following restructuring activities as it optimizes its go-to-market strategy and reassesses its office space needs:
Three months endedExpense
Employee severance and related benefits and closure of a US officeDecember 31, 2022$21,743 
Office space reduction March 31, 2023$1,241 
Employee severance and related benefitsJune 30, 2023$1,581 
Accrued employee severance and related benefits:
Change for all restructuring actions:
Six Months Ended
June 30,
(in thousands)2023
January 1,$18,573 
Costs incurred2,387 
Cash disbursements(17,521)
Currency translation adjustments185 
June 30,$3,624 
NOTE 10. FAIR VALUE MEASUREMENTS
Assets and liabilities measured at fair value on a recurring basis
The Company records its cash equivalents, marketable securities, Capped Call Transactions, and venture investments at fair value on a recurring basis. Fair value is an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants based on assumptions that market participants would use in pricing an asset or liability.
As a basis for classifying the fair value measurements, a three-tier fair value hierarchy, which classifies the fair value measurements based on the inputs used in measuring fair value, was established as follows:
Level 1 - observable inputs, such as quoted prices in active markets for identical assets or liabilities;
Level 2 - significant other inputs that are observable either directly or indirectly; and
Level 3 - significant unobservable inputs with little or no market data, which require the Company to develop its own assumptions.
This hierarchy requires the Company to use observable market data when available and minimize unobservable inputs when determining fair value.
The fair value of the Capped Call Transactions at the end of each reporting period is determined using a Black-Scholes option-pricing model. The valuation model uses various market-based inputs, including stock price, remaining contractual term, expected volatility, risk-free interest rate, and expected dividend yield. The Company applies judgment when determining expected volatility. The Company considers the underlying equity security’s historical and implied volatility levels. The Company’s venture investments are recorded at fair value based on multiple valuation methods, including observable public companies and transaction prices and unobservable inputs, including the volatility, rights, and obligations of the securities the Company holds.
Assets and liabilities measured at fair value on a recurring basis:
June 30, 2023December 31, 2022
(in thousands)Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Cash equivalents$16,733 $ $ $16,733 $2,526 $ $ $2,526 
Marketable securities $ $125,939 $ $125,939 $ $152,167 $ $152,167 
Capped Call Transactions (1)
$ $4,086 $ $4,086 $ $2,582 $ $2,582 
Venture investments (1) (2)
$ $ $13,382 $13,382 $ $ $13,069 $13,069 
(1) Included in other long-term assets. (2) Investments in privately-held companies.
14

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



Changes in venture investments:
Six Months Ended
June 30,
(in thousands)20232022
January 1,$13,069 $7,648 
New investments400 400 
Sales of investments(2,773)(165)
Changes in foreign exchange rates119 (290)
Changes in fair value:
included in other income, net
4,475 5,978 
included in other comprehensive (loss)
(1,908)2,502 
June 30,$13,382 $16,073 
The carrying value of certain other financial instruments, including receivables and accounts payable, approximates fair value due to these items’ short maturities.
Fair value of the Notes
The fair value of the Notes outstanding (including the embedded conversion feature) was $460.8 million as of June 30, 2023 and $521.1 million as of December 31, 2022. In the six months ended June 30, 2023 the Company repurchased Notes representing $97.7 million in aggregate principal amount.
The fair value was determined based on the Notes’ quoted price in an over-the-counter market on the last trading day of the reporting period and classified within Level 2 in the fair value hierarchy.
NOTE 11. REVENUE
Geographic revenue
Three Months Ended
June 30,
Six Months Ended
June 30,
(Dollars in thousands)
2023202220232022
U.S.$150,385 50 %$147,725 54 %$334,904 54 %$364,997 55 %
Other Americas19,505 7 %16,261 6 %34,516 6 %62,012 10 %
United Kingdom (“U.K.”)28,892 10 %28,831 11 %71,129 11 %59,763 9 %
Europe (excluding U.K.), Middle East, and Africa 54,353 18 %45,238 16 %105,671 17 %94,374 15 %
Asia-Pacific45,133 15 %36,282 13 %77,520 12 %69,498 11 %
$298,268 100 %$274,337 100 %$623,740 100 %$650,644 100 %
Revenue streams
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)
2023202220232022
Perpetual license$1,579 $2,266 $1,982 $9,706 
Subscription license41,197 41,600 125,724 179,133 
Revenue recognized at a point in time42,776 43,866 127,706 188,839 
Maintenance82,042 78,326 161,672 158,042 
Pega Cloud115,063 93,506 222,942 183,823 
Consulting58,387 58,639 111,420 119,940 
Revenue recognized over time255,492 230,471 496,034 461,805 
Total revenue$298,268 $274,337 $623,740 $650,644 
15

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2023202220232022
Pega Cloud$115,063 $93,506 $222,942 $183,823 
Maintenance82,042 78,326 161,672 158,042 
Subscription services197,105 171,832 384,614 341,865 
Subscription license41,197 41,600 125,724 179,133 
Subscription238,302 213,432 510,338 520,998 
Consulting58,387 58,639 111,420 119,940 
Perpetual license1,579 2,266 1,982 9,706 
$298,268 $274,337 $623,740 $650,644 
Remaining performance obligations ("Backlog")
Expected future revenue from existing non-cancellable contracts:
As of June 30, 2023:
(Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
MaintenancePega Cloud
1 year or less
$214,579 $397,183 $35,616 $4,979 $37,355 $689,712 55 %
1-2 years
58,551 238,691 3,026 2,252 6,772 309,292 24 %
2-3 years
25,103 124,616 6,764  1,523 158,006 12 %
Greater than 3 years
7,592 101,494    109,086 9 %
$305,825 $861,984 $45,406 $7,231 $45,650 $1,266,096 100 %
As of June 30, 2022:
(Dollars in thousands)Subscription servicesSubscription licensePerpetual licenseConsultingTotal
MaintenancePega Cloud
1 year or less
$204,974 $320,102 $46,810 $6,681 $32,159 $610,726 54 %
1-2 years
57,862 200,135 10,711 4,505 7,919 281,132 25 %
2-3 years
28,403 96,861 2,126 2,252 2,574 132,216 12 %
Greater than 3 years
18,447 81,069 1,680  424 101,620 9 %
$309,686 $698,167 $61,327 $13,438 $43,076 $1,125,694 100 %
NOTE 12. STOCK-BASED COMPENSATION
Expense
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2023202220232022
Cost of revenue
$7,174 $6,579 $16,087 $12,957 
Selling and marketing
15,349 12,633 33,009 23,591 
Research and development
7,851 7,355 16,911 14,701 
General and administrative
5,853 4,733 12,777 8,278 
$36,227 $31,300 $78,784 $59,527 
Income tax benefit
$(581)$(543)$(1,253)$(905)
As of June 30, 2023, the Company had $171.0 million of unrecognized stock-based compensation expense, net of estimated forfeitures, which is expected to be recognized over a weighted-average period of 1.9 years.
16

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



Grants
Six Months Ended
June 30, 2023
(in thousands)SharesTotal Fair Value
Restricted stock units
1,489 $69,704 
Non-qualified stock options
870 $18,289 
Performance stock options (1)
906 $18,265 
(1) Performance stock options allow the holder to purchase a specified number of common stock shares at an exercise price equal to or greater than the shares' fair market value at the grant date. The options usually vest over two years and expire ten years from the grant date, subject to specific performance conditions.
NOTE 13. INCOME TAXES
Effective income tax rate
Three Months Ended
June 30,
Six Months Ended
June 30,
(Dollars in thousands)2023202220232022
Provision for income taxes$6,601 $186,174 $11,850 $178,491 
Effective income tax rate(21)%(165)%
The Company’s effective income tax rate in the six months ended June 30, 2023 was impacted by the valuation allowance on the Company’s deferred tax assets in the U.S. and U.K. Also, impacted by current taxes payable in the U.S. due to projected taxable income partially offset by net operating losses and available tax credits.
The Company recognizes deferred tax assets to the extent that it believes that these assets are more likely than not to be realized. A deferred tax valuation allowance requires significant judgment and uncertainties, including assumptions about future taxable income. Quarterly, the Company reassesses the need for a valuation allowance on its net deferred tax assets by weighting all available and objectively verifiable negative and positive evidence, including projected future reversals of existing taxable temporary differences, committed contractual backlog (“Backlog”), projected future taxable income, including the impact of enacted legislation, tax-planning strategies, and recent operating results.
The Company intends to maintain a valuation allowance on the Company’s U.S. and U.K. net deferred tax assets until sufficient evidence exists to support the realization of these deferred tax assets.
NOTE 14. (LOSS) PER SHARE
Basic (loss) per share is calculated using the weighted-average number of common shares outstanding during the period. Diluted (loss) per share is calculated using the weighted-average number of common shares outstanding during the period, plus the dilutive effect of outstanding stock options, RSUs, and convertible senior notes.
Calculation of (loss) per share:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands, except per share amounts)2023202220232022
Net (loss)$(46,804)$(286,296)$(67,578)$(286,675)
Weighted-average common shares outstanding83,039 81,847 82,823 81,764 
(Loss) per share, basic$(0.56)$(3.50)$(0.82)$(3.51)
Net (loss)$(46,804)$(286,296)$(67,578)$(286,675)
Weighted-average common shares outstanding, assuming dilution (1) (2) (3)
83,039 81,847 82,823 81,764 
(Loss) per share, diluted$(0.56)$(3.50)$(0.82)$(3.51)
Outstanding anti-dilutive stock options and RSUs (4)
1,354 3,569 1,351 3,873 
(1) All dilutive securities are excluded in periods of loss as their inclusion would be anti-dilutive.
(2) The shares underlying the conversion options in the Company’s Notes are included using the if-converted method, if dilutive in the period. If the outstanding conversion options were fully exercised, the Company would issue approximately 3.7 million shares as of June 30, 2023.
(3) The Company’s Capped Call Transactions represent the equivalent of approximately 3.7 million shares of the Company’s common stock (representing the number of shares for which the Notes are initially convertible) as of June 30, 2023. The Capped Call Transactions are expected to reduce common stock dilution and/or offset any potential cash payments the Company must make, other than for principal and interest, upon conversion of the Notes, with such reduction and/or offset subject to a cap of $196.44. The Capped Call Transactions are excluded from weighted-average common shares outstanding, assuming dilution, in all periods as their effect would be anti-dilutive.
(4) Outstanding stock options and RSUs that were anti-dilutive under the treasury stock method in the period were excluded from the computation of diluted (loss) per share. These awards may be dilutive in the future.
17

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



NOTE 15. COMMITMENTS AND CONTINGENCIES
Commitments
See "Note 7. Leases" for additional information.
Legal proceedings
In addition to the matters below, the Company is or may become involved in a variety of claims, demands, suits, investigations, and proceedings that arise from time to time relating to matters incidental to the ordinary course of the Company’s business, including actions concerning contracts, intellectual property, employment, benefits, and securities matters. Regardless of the outcome, legal disputes can have a material effect on the Company because of defense and settlement costs, diversion of management resources, and other factors.
In addition, as the Company is a party to ongoing litigation, it is at least reasonably possible that the Company’s estimates will change in the near term, and the effect may be material.
The Company had no accrued losses for litigation as of June 30, 2023 and December 31, 2022.
Appian Corp. v. Pegasystems Inc. & Youyong Zou
As previously reported, the Company is a defendant in litigation brought by Appian in the Circuit Court of Fairfax County, Virginia (the “Court”) titled Appian Corp. v. Pegasystems Inc. & Youyong Zou, No. 2020-07216 (Fairfax Cty. Ct.). On May 9, 2022, the jury rendered its verdict finding that the Company had misappropriated one or more of Appian’s trade secrets, that the Company had violated the Virginia Computer Crimes Act, and that the trade secret misappropriation was willful and malicious. The jury awarded damages of $2,036,860,045 for trade secret misappropriation and $1.00 for violating the Virginia Computer Crimes Act. On September 15, 2022, the circuit court of Fairfax County entered judgment of $2,060,479,287, consisting of the damages previously awarded by the jury plus attorneys’ fees and costs, and stating that the judgment is subject to post-judgment interest at a rate of 6.0% per annum, from the date of the jury verdict (May 9, 2022) as to the amount of the jury verdict and from September 15, 2022 as to the amount of the award of attorneys’ fees and costs. On September 15, 2022, the Company filed a notice of appeal from the judgment. On September 29, 2022, the circuit court of Fairfax County approved a $25,000,000 letter of credit obtained by the Company to secure the judgment and entered an order suspending the judgment during the pendency of the Company’s appeal. Appellate briefing in the Court of Appeals of Virginia is completed. The Court of Appeals of Virginia has not yet set a date for oral arguments in the appeal. Although it is not possible to predict timing, this appeals process could potentially take years to complete. The Company continues to believe that it did not misappropriate any alleged trade secrets and that its sales of the Company’s products at issue were not caused by, or the result of, any alleged misappropriation of trade secrets. The Company is unable to reasonably estimate possible damages because of, among other things, uncertainty as to the outcome of appellate proceedings and/or any potential new trial resulting from the appellate proceedings.
City of Fort Lauderdale Police and Firefighters’ Retirement System, Individually and on Behalf of All Others Similarly Situated v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell
On May 19, 2022, a lawsuit was filed against the Company, the Company’s chief executive officer and the Company’s chief operating and financial officer in the United States District Court for the Eastern District of Virginia Alexandria Division, captioned City of Fort Lauderdale Police and Firefighters’ Retirement System, Individually and on Behalf of All Others Similarly Situated v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell (Case 1:22-cv-00578-LMB-IDD). The complaint generally alleges, among other things, that the defendants violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and Rule 10b-5 promulgated thereunder and that the individual defendants violated Section 20(a) of the Exchange Act, in each case by allegedly making materially false and/or misleading statements, as well as allegedly failing to disclose material adverse facts about the Company’s business, operations, and prospects, which caused the Company’s securities to trade at artificially inflated prices. The complaint seeks unspecified damages on behalf of a class of purchasers of the Company’s securities between May 29, 2020 and May 9, 2022. The litigation has since been transferred to the United States District Court for the District of Massachusetts (Case 1:22-cv-11220-WGY), and lead plaintiff class representatives—Central Pennsylvania Teamsters Pension Fund - Defined Benefit Plan, Central Pennsylvania Teamsters Pension Fund - Retirement Income Plan 1987, and Construction Industry Laborers Pension Fund—have been appointed. On October 18, 2022, a consolidated amended complaint was filed that does not add any new parties or legal claims, is based upon the same general factual allegations as the original complaint, and now seeks unspecified damages on behalf of a class of purchasers of the Company’s securities between June 16, 2020 and May 9, 2022. The Company moved to dismiss the consolidated amended complaint on December 19, 2022. The hearing on the Company’s motion to dismiss took place on May 17, 2023. After hearing argument from both sides, the Court denied the Company’s motion from the bench and stated that a written opinion would follow. On June 30, 2023, the Company filed its Answer to the complaint. On July 24, 2023, the Court issued its written opinion denying the motion to dismiss as to the Company and Defendant Trefler but granting the motion without prejudice as to Mr. Stillwell. The Company believes it has strong defenses to the claims brought against the defendants and intends to defend against these claims vigorously. The Company is unable to reasonably estimate possible damages or a range of possible damages in this matter given the stage of the lawsuit, the Company’s belief that it has strong defenses to the claims asserted, its intent to defend against these claims, and there being no specified quantum of damages sought in the complaint.
18

PEGASYSTEMS INC.
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (continued)



In re Pegasystems Inc., Derivative Litigation
On November 21, 2022, a lawsuit was filed against the members of the Company’s board of directors, the Company’s chief operating and financial officer and the Company in the United States District Court for the District of Massachusetts, captioned Mary Larkin, derivatively on behalf of nominal defendant Pegasystems Inc. v. Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Alan Trefler, Larry Weber, and Kenneth Stillwell, defendants, and Pegasystems Inc., nominal defendant (Case 1:22-cv-11985). The complaint generally alleges the defendants sold shares of the Company while in possession of material nonpublic information relating to (i) the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and (ii) alleged misconduct by Company employees alleged in that litigation. On April 28, 2023, a lawsuit was filed in the United States District Court for the District of Massachusetts by Dag Sagfors, derivatively on behalf of nominal defendant Pegasystems Inc. asserting breach of fiduciary duty and related claims relating to the Virginia Appian litigation against the same defendants as the Larkin lawsuit. On May 17, 2023, the Larkin and Sagfors cases were consolidated and a joint motion to stay the consolidated case is pending before the Court. The Company also has received confidential demand letters raising substantially the same allegations set forth in the foregoing derivative complaints. On April 12, 2023, the Company’s board of directors (other than Mr. Trefler, who recused himself), formed a committee consisting solely of independent directors, to review, analyze, and investigate the matters raised in the demands and to determine in good faith what actions (if any) are reasonably believed to be appropriate under similar circumstances and reasonably believed to be in the best interests of the Company in response to the demand letters. The Company is unable to reasonably estimate possible damages or a range of possible damages in this matter given the stage of the lawsuit and there being no specified quantum of damages sought in the complaint.
SEC Inquiry
Beginning in March 2023, the U.S. Securities and Exchange Commission (“SEC”) has requested certain information relating to, among other things, the accounting treatment of the Company’s above-described litigation with Appian Corporation. The Company is fully cooperating with the SEC’s requests.
19


ITEM 2.     MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q (“Quarterly Report”) contains or incorporates forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995.
Words such as expects, anticipates, intends, plans, believes, will, could, should, estimates, may, targets, strategies, intends to, projects, forecasts, guidance, likely, and usually or variations of such words and other similar expressions identify forward-looking statements, which speak only as of the date the statement was made and are based on current expectations and assumptions.
Forward-looking statements deal with future events and are subject to risks and uncertainties that are difficult to predict, including, but not limited to:
our future financial performance and business plans;
the adequacy of our liquidity and capital resources;
the continued payment of our quarterly dividends;
the timing of revenue recognition;
management of our transition to a more subscription-based business model;
variation in demand for our products and services, including among clients in the public sector;
reliance on key personnel;
global economic and political conditions and uncertainty, including impacts from public health emergencies and the war in Ukraine;
reliance on third-party service providers, including hosting providers;
compliance with our debt obligations and covenants;
the potential impact of our convertible senior notes and Capped Call Transactions;
foreign currency exchange rates;
the potential legal and financial liabilities and damage to our reputation due to cyber-attacks;
security breaches and security flaws;
our ability to protect our intellectual property rights, costs associated with defending such rights, intellectual property rights claims, and other related claims by third parties against us, including related costs, damages, and other relief that may be granted against us;
our ongoing litigation with Appian Corp.;
our client retention rate; and
management of our growth.
These risks and others that may cause actual results to differ materially from those expressed in such forward-looking statements are described further in Part I of our Annual Report on Form 10-K for the year ended December 31, 2022, Part II of this Quarterly Report on Form 10-Q, and other filings we make with the U.S. Securities and Exchange Commission (“SEC”).
Investors are cautioned not to place undue reliance on such forward-looking statements, and there are no assurances that the results included in such statements will be achieved. Although subsequent events may cause our view to change, except as required by applicable law, we do not undertake and expressly disclaim any obligation to publicly update or revise these forward-looking statements whether as the result of new information, future events, or otherwise.
The forward-looking statements in this Quarterly Report represent our views as of July 26, 2023.
NON-GAAP MEASURES
Our non-GAAP financial measures should only be read in conjunction with our consolidated financial statements prepared in accordance with GAAP. We believe these measures help investors understand our core operating results without the effect of often one-time charges and other items outside normal operations. They are not a substitute for financial measures prepared under U.S. GAAP.
A reconciliation of our GAAP to non-GAAP measures is located with each non-GAAP measure.
BUSINESS OVERVIEW
We develop, market, license, host, and support enterprise software that helps organizations build agility into their business so they can adapt to change. Our powerful low-code platform for workflow automation and artificial intelligence-powered decisioning enables the world’s leading brands and government agencies to hyper-personalize customer experiences, streamline customer service, and automate mission-critical business processes and workflows. With Pega, our clients can leverage our intelligent technology and scalable architecture to accelerate their digital transformation. In addition, our client success teams, world-class partners, and clients leverage our Pega Express™ methodology to design and deploy mission-critical applications quickly and collaboratively.
20


Our target clients are Global 2000 organizations and government agencies that require solutions to distinguish themselves in the markets they serve. Our solutions achieve and facilitate differentiation by increasing business agility, driving growth, improving productivity, attracting and retaining customers, and reducing risk. Along with our partners, we deliver solutions tailored to the specific industry needs of our clients.
Performance metrics
We use performance metrics to analyze and assess our overall performance, make operating decisions, and forecast and plan for future periods, including:
Annual contract value (“ACV”)
ACV represents the annualized value of our active contracts as of the measurement date. The contract's total value is divided by its duration in years to calculate ACV. ACV is a performance measure that we believe provides useful information to our management and investors. In 2023, we changed our ACV calculation methodology for maintenance and all contracts less than 12 months to align with other contract types. Previously disclosed ACV amounts have been updated to allow for comparability.
531
Reconciliation of ACV and Constant Currency ACV
(in millions, except percentages)Q2 22Q3 22Q4 22Q1 23Q2 231 Year Change
ACV$1,026 $1,040 $1,126 $1,174 $1,164 13 %
Impact of changes in foreign exchange rates$— $24 $(1)$(5)$(5)
Constant Currency ACV$1,026 $1,064 $1,125 $1,169 $1,159 13 %
Note: Constant currency ACV is calculated by applying the Q2 2022 foreign exchange rates to all periods shown.
21


Cash flow
23

(in thousands, except percentages)Six Months Ended
June 30,
20232022Change
Cash provided by (used in) operating activities$113,752 $(5,069)*
Investment in property and equipment(13,933)(11,863)
Legal fees2,950 26,437 
Restructuring17,521 — 
Interest on convertible senior notes2,250 2,250 
Other— 167 
Free cash flow$122,540 $11,922 928 %
Total revenue$623,740 $650,644 
Free cash flow margin20 %%
* not meaningful
Our non-GAAP free cash flow measures reflect the following adjustments:
Investment in property and equipment: Investment in property and equipment fluctuates in amount and frequency and is significantly affected by the timing and size of investments in our facilities. We believe excluding these amounts provides a useful comparison of our operational performance in different periods.
Legal fees: Includes legal and related fees arising from proceedings outside the ordinary course of business. We believe excluding these amounts from our non-GAAP financial measures is useful to investors as the disputes giving rise to them are not representative of our core business operations and ongoing operational performance.
Restructuring: We have excluded restructuring from our non-GAAP financial measures. Restructuring fluctuates in amount and frequency and is significantly affected by the timing and size of our restructuring activities. We believe excluding the impact from our non-GAAP financial measures is useful to investors as these amounts are not representative of our core business operations and ongoing operational performance.
Interest on convertible senior notes: In February 2020, we issued convertible senior notes, due March 1, 2025, in a private placement. We believe excluding the interest payments provides a useful comparison of our operational performance in different periods.
Other: We have excluded fees incurred due to the cancellation of in-person sales and marketing events, and incremental expenses incurred from the integration of acquisitions. We believe excluding these amounts from our non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance.
22


Remaining performance obligations (“Backlog”)
50
Reconciliation of Backlog and Constant Currency Backlog (Non-GAAP)
(in millions, except percentages)Q2 20231 Year Growth Rate
Backlog$1,266 12 %
Impact of changes in foreign exchange rates(8)— %
Backlog - Constant Currency$1,258 12 %
Note: Constant currency Backlog is calculated by applying the Q2 2022 foreign exchange rates to all periods shown.
CRITICAL ACCOUNTING POLICIES
Management’s Discussion and Analysis of Financial Condition and Results of Operations is based upon our unaudited condensed consolidated financial statements, which have been prepared following accounting principles generally accepted in the United States of America (“U.S.”) and the rules and regulations of the SEC for interim financial reporting. Preparing these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, expenses, and the related disclosure of contingent assets and liabilities. We base our estimates and judgments on historical experience, knowledge of current conditions, and expectations of what could occur in the future, given the available information.
For more information about our critical accounting policies, we encourage you to read the discussion in the following locations in our Annual Report on Form 10-K for the year ended December 31, 2022:
“Critical Accounting Estimates and Significant Judgments” in Item 7; and
“Note 2. Significant Accounting Policies” in Item 8.
There have been no other significant changes to our critical accounting policies as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2022.
23


RESULTS OF OPERATIONS
Revenue
(Dollars in thousands)Three Months Ended
June 30,
ChangeSix Months Ended
June 30,
Change
2023202220232022
Pega Cloud$115,063 39 %$93,506 34 %$21,557 23 %$222,942 36 %$183,823 28 %$39,119 21 %
Maintenance82,042 27 %78,326 29 %3,716 %161,672 26 %158,042 24 %3,630 %
Subscription services197,105 66 %171,832 63 %25,273 15 %384,614 62 %341,865 52 %42,749 13 %
Subscription license41,197 14 %41,600 15 %(403)(1)%125,724 20 %179,133 28 %(53,409)(30)%
Subscription238,302 80 %213,432 78 %24,870 12 %510,338 82 %520,998 80 %(10,660)(2)%
Consulting58,387 19 %58,639 21 %(252)— %111,420 18 %119,940 19 %(8,520)(7)%
Perpetual license1,579 %2,266 %(687)(30)%1,982 — %9,706 %(7,724)(80)%
$298,268 100 %$274,337 100 %$23,931 %$623,740 100 %$650,644 100 %$(26,904)(4)%
The increases in Pega Cloud revenue for the three and six months ended June 30, 2023, were primarily due to continued growth of the installed client base.
The decrease in subscription license revenue in the six months ended June 30, 2023 was primarily due to several large software license contracts recognized in revenue in the six months ended June 30, 2022.
The decreases in perpetual license revenue in the three and six months ended June 30, 2023 were primarily due to our strategy of promoting subscription-based arrangements.
The decreases in consulting revenue in the three and six months ended June 30, 2023 were primarily due to lower realization rates.
Gross profit
(Dollars in thousands)Three Months Ended
June 30,
ChangeSix Months Ended
June 30,
Change
2023202220232022
Pega Cloud$84,761 74 %$62,259 67 %$22,502 36 %$162,390 73 %$125,677 68 %$36,713 29 %
Maintenance75,561 92 %73,040 93 %2,521 %148,577 92 %147,625 93 %952 %
Subscription services160,322 81 %135,299 79 %25,023 18 %310,967 81 %273,302 80 %37,665 14 %
Subscription license40,574 98 %40,927 98 %(353)(1)%124,382 99 %177,838 99 %(53,456)(30)%
Subscription200,896 84 %176,226 83 %24,670 14 %435,349 85 %451,140 87 %(15,791)(4)%
Consulting(323)(1)%766 %(1,089)*(7,638)(7)%6,556 %(14,194)*
Perpetual license1,555 98 %2,230 98 %(675)(30)%1,955 99 %9,636 99 %(7,681)(80)%
$202,128 68 %$179,222 65 %$22,906 13 %$429,666 69 %$467,332 72 %$(37,666)(8)%
* not meaningful
The increases in Pega Cloud gross profit percent in the three and six months ended June 30, 2023 were primarily due to increased cost efficiency, particularly for hosting services, as Pega Cloud continues to grow and scale.
The decrease in maintenance gross profit percent in the three months ended June 30, 2023 was primarily due to an increase in compensation and benefits due to an increase in headcount.
The decrease in consulting gross profit percent in the three months ended June 30, 2023 was primarily due to lower consultant realization rates. The decrease in consulting revenue in the six months ended June 30, 2023 was primarily due to lower consultant realization and utilization rates.
24


Operating expenses
(Dollars in thousands)Three Months Ended
June 30,
ChangeSix Months Ended
June 30,
Change
2023202220232022
Selling and marketing$143,858 $157,198 $(13,340)(8)%$293,655 $319,434 $(25,779)(8)%
% of Revenue48 %57 %47 %49 %
Research and development$73,931 $74,341 $(410)(1)%$149,307 $145,831 $3,476 %
% of Revenue25 %27 %24 %22 %
General and administrative$23,462 $32,723 $(9,261)(28)%$46,572 $68,487 $(21,915)(32)%
% of Revenue%12 %%11 %
Restructuring$2,167 $— $2,167 100 %$3,628 $— $3,628 100 %
% of Revenue%— %%— %
The decreases in selling and marketing during the three and six months ended June 30, 2023, were primarily due to decreases in compensation and benefits totaling $14.2 million and $26.4 million, respectively. The decreases are due to reduced headcount associated with the optimization of our go-to-market strategy. For additional information, see "Note 9. Restructuring" in Part I, Item 1 of this Quarterly Report.
The decrease in research and development for the three months ended June 30, 2023, was primarily due to a $1.2 million decrease in hosting services costs from cost-efficiency gains as the Company’s use of hosting services grows.
The increase in research and development for the six months ended June 30, 2023, was primarily due to additional investments in our products and services.
The decreases in general and administrative in the three and six months ended June 30, 2023 were primarily due to decreases of $7.7 million and $23.6 million, in legal fees and related expenses arising from proceedings outside the ordinary course of business. In the six months ended June 30, 2023 the decrease was partially offset by a $4.2 million increase in compensation and benefits due to an increase in equity compensation. We expect to continue to incur additional costs for these proceedings. See "Note 15. Commitments and Contingencies" in Part I, Item 1 of this Quarterly Report and “Risk Factors” in Part I, Item 1A of our Annual Report for the year ended December 31, 2022.
The increases in restructuring expenses during the three and six months ended June 30, 2023, were primarily due to a $1.6 million restructuring expense related to the optimization of our go-to-market organization in the U.S. in the three months ended June 30, 2023 and $1.2 million primarily due to the closure of leased office space in Poland in the three months ended March 31, 2023.
Other income and expenses
(Dollars in thousands)Three Months Ended
June 30,
ChangeSix Months Ended
June 30,
Change
2023202220232022
Foreign currency transaction (loss) gain$(3,290)$1,713 $(5,003)*$(5,965)$4,589 $(10,554)*
Interest income1,814 309 1,505 487 %3,299 516 2,783 539 %
Interest expense(1,778)(1,944)166 %(3,696)(3,890)194 %
(Loss) income on capped call transactions(1,361)(18,945)17,584 93 %1,845 (49,505)51,350 *
Other income, net5,702 3,785 1,917 51 %12,285 6,526 5,759 88 %

$1,087 $(15,082)$16,169 *$7,768 $(41,764)$49,532 *
* not meaningful
The changes in foreign currency transaction (loss) gain in the three and six months ended June 30, 2023 were primarily due to the impact of fluctuations in foreign currency exchange rates associated with foreign currency-denominated cash and receivables held by our subsidiary in the United Kingdom.
The increases in interest income in the three and six months ended June 30, 2023 was primarily due to increases in market interest rates.
The decreases in interest expense in the three and six months ended June 30, 2023 were due to our repurchases of our Convertible Senior Notes. For additional information, see "Note 8. Debt" in Part I, Item 1 of this Quarterly Report.
The changes in (loss) income on capped call transactions in the three and six months ended June 30, 2023 were due to fair value adjustments for our capped call transactions.
The increases in other income, net in the three and six months ended June 30, 2023 were due to gains from repurchases of our convertible senior notes and our venture investments portfolio.
25


Provision for income taxes
Six Months Ended
June 30,
(Dollars in thousands)20232022
Provision for income taxes$11,850 $178,491 
Effective income tax rate(21)%(165)%
The effective income tax rate in the six months ended June 30, 2023 was impacted by the valuation allowance on our deferred tax assets in the U.S. and U.K. Also, impacted by current taxes payable in the U.S. due to projected taxable income partially offset by net operating losses and available tax credits.
LIQUIDITY AND CAPITAL RESOURCES
Six Months Ended
June 30,
 (in thousands)20232022
Cash provided by (used in):
Operating activities$113,752 $(5,069)
Investing activities15,979 (1,523)
Financing activities(86,988)(41,191)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash1,010 (2,907)
Net increase (decrease) in cash, cash equivalents, and restricted cash$43,753 $(50,690)
(in thousands)
June 30, 2023December 31, 2022
Held by U.S. entities
$232,524 $248,389 
Held by foreign entities
80,289 48,832 
Total cash, cash equivalents, and marketable securities
$312,813 $297,221 
We believe that our current cash, cash flow from operations, borrowing capacity, and ability to engage in capital market transactions will be sufficient to fund our operations, stock repurchases, and quarterly cash dividends for at least the next 12 months and to meet our known long-term cash requirements. Whether these resources are adequate to meet our liquidity needs beyond that period will depend on our future growth, operating results, and the investments needed to support our operations. We may utilize available funds or seek external financing if we require additional capital resources.
If it becomes necessary or desirable to repatriate foreign funds, we may be required to pay federal, state, and local income and foreign withholding taxes upon repatriation. However, due to the complexity of income tax laws and regulations, estimating the amount of taxes we would have to pay is impracticable.
Operating activities
The change in cash provided by (used in) operating activities in the six months ended June 30, 2023 was primarily due to growth in client collections and the impact of our cost-efficiency initiatives. In addition, in the six months ended June 30, 2023 and 2022, we paid $3.0 million and $26.4 million in legal fees and related expenses arising from proceedings that originated outside the ordinary course of business. We expect to continue to incur additional costs for these proceedings. For additional information, see "Note 15. Commitments and Contingencies" in Part I, Item 1 of this Quarterly Report.
Investing activities
The change in cash provided by (used in) investing activities in the six months ended June 30, 2023 was primarily due to our investments in
financial instruments
Financing activities
Debt financing
In February 2020, we issued $600 million in aggregate principal amount of convertible senior notes, which mature on March 1, 2025. In the six months ended June 30, 2023, we paid $89 million to repurchase $97.7 million in aggregate principal amount of convertible senior notes. As of June 30, 2023, we had $502 million in aggregate principal amount of convertible senior notes outstanding due on March 1, 2025. For additional information, see "Note 8. Debt" in Part I, Item 1 of this Quarterly Report.
In November 2019, and as since amended, we entered into a five-year $100 million senior secured revolving credit agreement (the “Credit Facility”) with PNC Bank, National Association. As of June 30, 2023 and December 31, 2022, we had $27.3 million in outstanding letters of credit, which reduced the Company’s available borrowing capacity under the Credit Facility and no outstanding cash borrowings under the Credit Facility. For additional information, see "Note 8. Debt" in Part I, Item 1 of this Quarterly Report.
26


Stock repurchase program
Changes in the remaining stock repurchase authority:
(in thousands)Six Months Ended
June 30, 2023
December 31, 2022$58,075 
Authorizations (1)
1,925 
June 30, 2023$60,000 
(1) On April 25, 2023, our Board of Directors extended the expiration date of our current share repurchase program from June 30, 2023 to June 30, 2024, and the amount of stock we are authorized to repurchase has been increased to $60 million.
Common stock repurchases
Six Months Ended
June 30,
20232022
(in thousands)SharesAmountSharesAmount
Stock repurchase program— — 279 24,508 
Tax withholdings for net settlement of equity awards34 1,422 196 15,379 
34 $1,422 475 $39,887 
In the six months ended June 30, 2023 and 2022, instead of receiving cash from the equity holders, we withheld shares with a value of $0.9 million and $8.3 million, respectively, for the exercise price of options. These amounts are not included in the table above.
Dividends
We intend to pay a quarterly cash dividend of $0.03 per share. However, the Board of Directors may terminate or modify the dividend program without prior notice.
Six Months Ended
June 30,
(in thousands)20232022
Dividend payments to stockholders$4,962 $4,908 
Contractual obligations
As of June 30, 2023, our contractual obligations were:
Payments due by period
(in thousands)Remainder of 202320242025202620272028 and afterOtherTotal
Convertible senior notes (1)
$1,998 $3,767 $504,154 $— $— $— $— $509,919 
Purchase obligations (2)
68,729 135,345 123,104 117,550 133,500 14 — 578,242 
Operating lease obligations 8,596 18,024 14,869 10,940 9,882 39,461 — 101,772 
Investment commitments1,000 — — — — — — 1,000 
Liability for uncertain tax positions (3)
— — — — — — 3,989 3,989 
$80,323 $157,136 $642,127 $128,490 $143,382 $39,475 $3,989 $1,194,922 
(1) Includes principal and interest.
(2) Represents the fixed amount owed for purchase obligations of software licenses, hosting services, and sales and marketing programs.
(3) We cannot reasonably estimate the timing of this cash outflow due to uncertainties in the timing of the effective settlement of tax positions.
ITEM 3.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market risk is the risk of loss from adverse changes in financial market prices and rates.
Foreign currency exposure
Translation risk
Our international operations’ operating expenses are primarily denominated in foreign currencies. However, our international sales are also primarily denominated in foreign currencies, partially offsetting our foreign currency exposure.
27


A hypothetical 10% strengthening in the U.S. dollar against other currencies would have resulted in the following:
Six Months Ended
June 30,
20232022
(Decrease) in revenue(4)%(3)%
Increase (decrease) in net income(1)%%
Remeasurement risk
We incur transaction gains and losses from the remeasurement of monetary assets and liabilities denominated in currencies other than the functional currency of the entities in which they are recorded.
We are primarily exposed to changes in foreign currency exchange rates associated with the Australian dollar, Euro, and U.S. dollar-denominated cash, cash equivalents, receivables, and intercompany balances held by our U.K. subsidiary, a British pound functional entity.
A hypothetical 10% strengthening in the British pound exchange rate in comparison to the Australian dollar, Euro, and U.S. dollar would have resulted in the following impact:
Six Months Ended
June 30,
(in thousands)20232022
Foreign currency (loss)$(9,869)$(7,185)
ITEM 4.     CONTROLS AND PROCEDURES
(a) Evaluation of disclosure controls and procedures
Our management, with the participation of our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (“Exchange Act”)) as of June 30, 2023. In designing and evaluating our disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and our management necessarily applied its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on this evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of June 30, 2023.
(b) Changes in internal control over financial reporting
There have been no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended June 30, 2023 that have materially affected or are reasonably likely to materially affect our internal control over financial reporting.
28


PART II - OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
The information set forth in “Note 15. Commitments and Contingencies”, in Part I, Item 1 of this Quarterly Report is incorporated herein by reference.
ITEM 1A.     RISK FACTORS
We encourage you to carefully consider the risk factors identified in Item 1A. “Risk Factors” of our Annual Report on Form 10-K for the year ended December 31, 2022, filed with the U.S. Securities and Exchange Commission. These risk factors could materially affect our business, financial condition, and future results and may cause our actual business and financial results to differ materially from those contained in forward-looking statements made in this Quarterly Report on Form 10-Q or elsewhere by management.
ITEM 2.     UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer purchases of equity securities (1)
Common stock repurchased in the three months ended June 30, 2023:
(in thousands, except per share amounts)
Total Number
of Shares
Purchased (2)
Average Price
Paid per
Share (2)
Total Number
of Shares Purchased as Part of
Publicly Announced Share
Repurchase Program
Approximate Dollar
Value of Shares That
May Yet Be Purchased at Period
End Under Publicly Announced
Share Repurchased Programs
April 1, 2023 - April 30, 2023— $— — $60,000 
May 1, 2023 - May 31, 202345.29 — $60,000 
June 1, 2023 - June 30, 202348.79 — $60,000 
13 $46.54 — 
(1) For additional information, see "Liquidity and Capital Resources" in Part I, Item 2 of this Quarterly Report.
(2) Shares withheld to cover the option exercise price and tax withholding obligations under the net settlement provisions of our stock compensation awards have been included in these amounts.
ITEM 5.     OTHER INFORMATION
Rule 10b5-1 and non-rule 10b5-1 trading arrangements
During the three months ended June 30, 2023, no director or officer of the Company adopted or terminated a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement,” as each term is defined in Item 408(a) of Regulation S-K.
ITEM 6.     EXHIBITS
Exhibit No.DescriptionIncorporation by ReferenceFiled Herewith
FormExhibitFiling Date
3.110-Q3.1November 4, 2014
3.28-K3.2June 15, 2020
31.1X
31.2X
32+
101.INS
Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
X
101.SCH
Inline XBRL Taxonomy Extension Schema Document.
X
101.CAL
Inline XBRL Taxonomy Calculation Linkbase Document.
X
101.DEF
Inline XBRL Taxonomy Extension Definition Linkbase Document.
X
101.LAB
Inline XBRL Taxonomy Label Linkbase Document.
X
101.PRE
Inline XBRL Taxonomy Presentation Linkbase Document.
X
104
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)
X
+ Indicates that the exhibit is being furnished with this report and is not filed as a part of it.
29


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Pegasystems Inc.
Dated:July 26, 2023By:/s/ KENNETH STILLWELL
Kenneth Stillwell
Chief Operating Officer and Chief Financial Officer
(Principal Financial Officer)