H&R Block Reports Revenue Growth in Fiscal 2021 Second Quarter
KANSAS CITY, Mo. - H&R Block, Inc. (NYSE: HRB) today released its financial results1 for the fiscal 2021 second quarter ended October 31, 2020.
•Fiscal second quarter revenue growth of 10% to $177 million resulted from higher tax return volume in the U.S. and Canada, and an increase in small business payments processing and payroll volume at Wave.
•Pretax loss improved $24 million to $(237) million due to the increase in revenue as well as lower operating expenses. GAAP loss per share from continuing operations2 increased $0.24, to $(1.17), and adjusted non-GAAP loss per share3 increased $0.24, to $(1.09), due solely to a lower effective tax rate resulting from favorable tax planning. The negative impact of this tax rate change is unique to fiscal quarters in which the company reports a loss, as the impact will be favorable on a full fiscal year basis.
•The company repurchased and retired 9.5 million shares at an aggregate price of $150 million, or $15.83 per share.
•In a separate release, the company today announced the next phase of its strategic transformation as it continues to innovate to better serve customers in the core areas of small business, financial products, and consumer tax. Details of this strategy will be discussed during a virtual Investor Day hosted by the company today at 10:00 a.m. EST.
"The strong start to this fiscal year puts us on solid footing to execute against the next phase of our strategy during the second half of the year,” said Jeff Jones, H&R Block’s president and chief executive officer. “Through a client-centric and digital-first approach, we're innovating to solve financial problems for consumers and small business owners, as we drive toward long-term sustainable growth for H&R Block."
1 All amounts in this release are unaudited. Unless otherwise noted, all comparisons refer to the current period compared to the corresponding prior year period.
2 All per share amounts are based on fully diluted shares at the end of the corresponding period.
3 The company reports non-GAAP financial measures of performance, including adjusted earnings per share (EPS), earnings before interest, tax, depreciation, and amortization (EBITDA) from continuing operations, and free cash flow, which it considers to be useful metrics for management and investors to evaluate and compare the ongoing operating performance of the company. See "About Non-GAAP Financial Information" below for more information regarding financial measures not prepared in accordance with generally accepted accounting principles (GAAP).
Fiscal 2021 Second Quarter Results From Continuing Operations
(in millions, except EPS)
Q2 FY2021
Q2 FY2020
Revenue
$
177
$
161
Pretax Loss
$
(237)
$
(261)
Net Loss
$
(222)
$
(184)
Weighted-Avg. Shares - Diluted
189.6
198.1
EPS2
$
(1.17)
$
(0.93)
Adjusted EPS2,3
$
(1.09)
$
(0.85)
EBITDA3
$
(168)
$
(197)
"We executed well for the first half of the fiscal year, delivering improved financial results as we head into the upcoming tax season," said Tony Bowen, H&R Block's chief financial officer. "Our plans for this fiscal year reflect our commitment to the financial principles of maintaining a strong balance sheet, investing in long-term growth opportunities, and returning capital to shareholders through dividends and share repurchases."
Key Financial Metrics
•Total revenues increased $16 million, or 10%, to $177 million due to higher tax return volume in the U.S. and Canada, and an increase in small business payments processing and payroll volume at Wave.
•Total operating expenses decreased $22 million, or 5%, to $382 million primarily due to lower travel, consulting, client claims and refunds, and depreciation and amortization.
•Pretax loss improved $24 million to $237 million.
•GAAP loss per share from continuing operations increased $0.24, to $(1.17), and adjusted non-GAAP loss per share increased $0.24, to $(1.09), due solely to a lower effective tax rate resulting from favorable tax planning. The negative impact of this tax rate change is unique to fiscal quarters in which the company reports a loss, as the impact will be favorable on a full fiscal year basis.
Capital Structure
The company also reported the following recent developments related to its capital structure:
•During the second quarter of fiscal 2021, the company repurchased and retired approximately 9.5 million shares at an aggregate price of $150 million, or $15.83 per share.
•As previously announced, a quarterly cash dividend of $0.26 per share is payable on January 4, 2021 to shareholders of record as of December 7, 2020. H&R Block has paid quarterly dividends consecutively since the company went public in 1962.
Discontinued Operations
On November 9, 2020, the court granted Sand Canyon's ("SCC") motion for summary judgment in both of the previously-disclosed Homeward cases and dismissed Homeward’s claims against SCC in their entirety. Additional information about SCC and the Homeward ruling, which Homeward has appealed, can be found in the company's Form 10-Q for the second quarter of fiscal 2021 expected to be filed with the SEC today, previously filed Forms 10-K and 10-Q, and other filings.
Virtual Investor Day
As previously announced, the company will host a virtual Investor Day event today to discuss the next phase of its strategic transformation, fiscal 2021 outlook, and a general business update. The meeting will be streamed live via the company’s events page on its investor relations website, located at https://investors.hrblock.com/financial-information/events-calendar, beginning at 10:00 a.m. EST.
Investor Day and earnings materials will be posted on the company’s investor relations website at https://investors.hrblock.com, with a webcast replay available at the same location.
About H&R Block
H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation, financial products and small business solutions. The company blends digital innovation with the human expertise and care of its associates and franchisees as it helps people get the best outcome at tax time, and better manage and access their money year-round. Through Block Advisors and Wave, the company helps small business owners thrive with disruptive products like Wave Money, a small business banking and bookkeeping solution, and the only business bank account to manage bookkeeping automatically. For more information, visit H&R Block News or follow @HRBlockNews on Twitter.
About Non-GAAP Financial Information
This press release and the accompanying tables include non-GAAP financial information. For a description of these non-GAAP financial measures, including the reasons management uses each measure, and reconciliations of these non-GAAP financial measures to the most directly comparable financial measures prepared in accordance with generally accepted accounting principles, please see the section of the accompanying tables titled "Non-GAAP Financial Information."
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the securities laws. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words or variation of words such as "expects," "anticipates," "intends," "plans," "believes," "commits," "seeks," "estimates," "projects," "forecasts," "targets," "would," "will," "should," "goal," "could" or "may" or other similar expressions. Forward-looking statements provide management's current expectations or predictions of future conditions, events or results. All statements that address operating performance, events or developments that we expect or anticipate will occur in the future are forward-looking statements. They may include estimates of revenues, client trajectory, income, effective tax rate, earnings per share, cost savings, capital expenditures, dividends, share repurchases, liquidity, capital structure, market share, industry volumes or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They also include the expected impact of the coronavirus (COVID-19) pandemic, including, without limitation, the impact on economic and financial markets, the Company’s capital resources and financial condition, the expected use of proceeds under the Company’s revolving credit facility, future expenditures, potential regulatory actions, such as extensions of tax filing deadlines or other related relief, changes in consumer behaviors and modifications to the Company’s operations related thereto. All forward-looking statements speak only as of the date they are made and reflect the company's good faith beliefs, assumptions and expectations, but they are not guarantees of future performance or events. Furthermore, the company disclaims any obligation to publicly update or revise any forward-looking statement to reflect changes in underlying assumptions, factors, or
expectations, new information, data or methods, future events or other changes, except as required by law. By their nature, forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those suggested by the forward-looking statements. Factors that might cause such differences include, but are not limited to a variety of economic, competitive and regulatory factors, many of which are beyond the company's control, that are described in our Annual Report on Form 10-K for the fiscal year ended April 30, 2020 in the section entitled "Risk Factors" and additional factors we may describe from time to time in other filings with the Securities and Exchange Commission. You may get such filings for free at our website at http://investors.hrblock.com. In addition, factors that may cause the company’s actual estimated effective tax rate to differ from estimates include the company’s actual results from operations compared to current estimates, future discrete items, changes in interpretations and assumptions the company has made, and future actions of the company. You should understand that it is not possible to predict or identify all such factors and, consequently, you should not consider any such list to be a complete set of all potential risks or uncertainties.
Media Relations: Angela Davied, (816) 854-5798, angela.davied@hrblock.com
TABLES FOLLOW
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited, in 000s - except per share amounts)
Three months ended October 31,
Six months ended October 31,
2020
2019
2020
2019
REVENUES:
Service revenues
$
160,962
$
139,648
$
711,913
$
271,807
Royalty, product and other revenues
15,588
21,153
65,667
39,356
176,550
160,801
777,580
311,163
OPERATING EXPENSES:
Costs of revenues
245,055
253,206
560,091
482,598
Selling, general and administrative
136,842
150,334
269,880
266,470
Total operating expenses
381,897
403,540
829,971
749,068
Other income (expense), net
(819)
2,739
2,392
11,862
Interest expense on borrowings
(30,861)
(21,306)
(62,986)
(42,377)
Loss from continuing operations before income taxes (benefit)
(237,027)
(261,306)
(112,985)
(468,420)
Income taxes (benefit)
(14,547)
(77,752)
15,939
(139,142)
Net loss from continuing operations
(222,480)
(183,554)
(128,924)
(329,278)
Net loss from discontinued operations
(1,246)
(4,445)
(3,543)
(8,968)
NET LOSS
$
(223,726)
$
(187,999)
$
(132,467)
$
(338,246)
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations
$
(1.17)
$
(0.93)
$
(0.68)
$
(1.65)
Discontinued operations
(0.01)
(0.02)
(0.02)
(0.04)
Consolidated
$
(1.18)
$
(0.95)
$
(0.70)
$
(1.69)
WEIGHTED AVERAGE DILUTED SHARES
189,607
198,079
191,103
200,058
CONSOLIDATED BALANCE SHEETS
(unaudited, in 000s - except per share data)
As of
October 31, 2020
October 31, 2019
April 30, 2020
ASSETS
Cash and cash equivalents
$
208,956
$
245,312
$
2,661,914
Cash and cash equivalents - restricted
178,368
176,332
211,106
Receivables, net
71,253
74,710
133,197
Prepaid expenses and other current assets
134,336
105,058
80,519
Total current assets
592,913
601,412
3,086,736
Property and equipment, net
164,742
206,216
184,367
Operating lease right of use asset
445,727
475,969
494,788
Intangible assets, net
390,371
425,377
414,976
Goodwill
727,483
815,331
712,138
Deferred tax assets and income taxes receivable
172,842
145,807
151,195
Other noncurrent assets
62,351
86,629
67,847
Total assets
$
2,556,429
$
2,756,741
$
5,112,047
LIABILITIES AND STOCKHOLDERS’ EQUITY
LIABILITIES:
Accounts payable and accrued expenses
$
108,805
$
111,439
$
203,103
Accrued salaries, wages and payroll taxes
62,122
57,602
116,375
Accrued income taxes and reserves for uncertain tax positions
8,662
106,125
209,816
Current portion of long-term debt
—
648,651
649,384
Operating lease liabilities
191,114
162,897
195,537
Deferred revenue and other current liabilities
181,900
177,243
201,401
Total current liabilities
552,603
1,263,957
1,575,616
Long-term debt and line of credit borrowings
1,559,093
980,299
2,845,873
Deferred tax liabilities and reserves for uncertain tax positions
353,751
180,362
182,441
Operating lease liabilities
268,312
326,691
312,566
Deferred revenue and other noncurrent liabilities
102,636
81,179
124,510
Total liabilities
2,836,395
2,832,488
5,041,006
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS’ EQUITY:
Common stock, no par, stated value $.01 per share
2,187
2,310
2,282
Additional paid-in capital
773,691
765,220
775,387
Accumulated other comprehensive loss
(31,707)
(21,817)
(51,576)
Retained earnings (deficit)
(335,617)
(122,535)
42,965
Less treasury shares, at cost
(688,520)
(698,925)
(698,017)
Total stockholders' equity (deficiency)
(279,966)
(75,747)
71,041
Total liabilities and stockholders' equity
$
2,556,429
$
2,756,741
$
5,112,047
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in 000s)
Six months ended October 31,
2020
2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss
$
(132,467)
$
(338,246)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization
77,307
81,262
Provision
4,578
1,890
Deferred taxes
7,855
12,595
Stock-based compensation
14,935
16,094
Changes in assets and liabilities, net of acquisitions:
Receivables
51,584
71,859
Prepaid expenses, other current and noncurrent assets
(16,271)
13,889
Accounts payable, accrued expenses, salaries, wages and payroll taxes
(141,905)
(267,257)
Deferred revenue, other current and noncurrent liabilities
(41,855)
(74,996)
Income tax receivables, accrued income taxes and income tax reserves
(87,333)
(206,278)
Other, net
833
(4,128)
Net cash used in operating activities
(262,739)
(693,316)
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures
(26,584)
(42,854)
Payments made for business acquisitions, net of cash acquired
(3,674)
(416,925)
Franchise loans funded
(11,922)
(16,021)
Payments from franchisees
18,321
7,902
Other, net
427
50,839
Net cash used in investing activities
(23,432)
(417,059)
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayments of line of credit borrowings
(2,000,000)
—
Proceeds from line of credit borrowings
70,000
135,000
Repayments of long-term debt
(650,000)
—
Proceeds from issuance of long-term debt
647,965
—
Dividends paid
(100,198)
(104,063)
Repurchase of common stock, including shares surrendered
(153,154)
(190,369)
Proceeds from exercise of stock options
1,133
1,215
Other, net
(21,691)
(18,544)
Net cash used in financing activities
(2,205,945)
(176,761)
Effects of exchange rate changes on cash
6,420
1,053
Net decrease in cash and cash equivalents, including restricted balances
(2,485,696)
(1,286,083)
Cash, cash equivalents and restricted cash, beginning of period
2,873,020
1,707,727
Cash, cash equivalents and restricted cash, end of period
$
387,324
$
421,644
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received
$
94,066
$
54,109
Interest paid on borrowings
61,183
39,952
Accrued additions to property and equipment
3,092
3,409
New operating right of use assets and related lease liabilities
71,537
204,962
FINANCIAL RESULTS
(unaudited, in 000s - except per share amounts)
Three months ended October 31,
Six months ended October 31,
2020
2019
2020
2019
REVENUES:
U.S. assisted tax preparation
$
48,922
$
41,226
$
386,650
$
74,218
U.S. royalties
7,576
7,820
43,525
14,679
U.S. DIY tax preparation
5,055
4,541
72,650
7,951
International
48,858
44,926
116,676
85,507
Refund Transfers
1,192
791
11,745
2,300
Emerald Card®
9,795
8,616
26,850
22,471
Peace of Mind® Extended Service Plan
24,775
25,660
56,770
58,497
Tax Identity Shield®
4,835
4,648
14,202
9,170
Interest and fee income on Emerald AdvanceTM
501
485
1,164
1,039
Wave
14,327
10,902
26,394
14,527
Other
10,714
11,186
20,954
20,804
Total revenues
176,550
160,801
777,580
311,163
Compensation and benefits:
Field wages
61,007
60,993
179,549
114,796
Other wages
59,062
60,744
119,756
114,581
Benefits and other compensation
32,146
28,708
65,944
55,182
152,215
150,445
365,249
284,559
Occupancy
97,758
97,530
197,058
189,682
Marketing and advertising
9,317
9,651
28,128
16,430
Depreciation and amortization
37,799
42,657
77,307
81,262
Bad debt
1,113
2,035
2,969
1,067
Other
83,695
101,222
159,260
176,068
Total operating expenses
381,897
403,540
829,971
749,068
Other income (expense), net
(819)
2,739
2,392
11,862
Interest expense on borrowings
(30,861)
(21,306)
(62,986)
(42,377)
Pretax loss
(237,027)
(261,306)
(112,985)
(468,420)
Income taxes (benefit)
(14,547)
(77,752)
15,939
(139,142)
Net loss from continuing operations
(222,480)
(183,554)
(128,924)
(329,278)
Net loss from discontinued operations
(1,246)
(4,445)
(3,543)
(8,968)
NET LOSS
$
(223,726)
$
(187,999)
$
(132,467)
$
(338,246)
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations
$
(1.17)
$
(0.93)
$
(0.68)
$
(1.65)
Discontinued operations
(0.01)
(0.02)
(0.02)
(0.04)
Consolidated
$
(1.18)
$
(0.95)
$
(0.70)
$
(1.69)
Weighted average diluted shares
189,607
198,079
191,103
200,058
EBITDA from continuing operations (1)
$
(168,367)
$
(197,343)
$
27,308
$
(344,781)
(1) See "Non-GAAP Financial Information" for a reconciliation of non-GAAP measures.
(in 000s)
Three months ended October 31,
Six months ended October 31,
NON-GAAP FINANCIAL MEASURE - EBITDA
2020
2019
2020
2019
Net loss - as reported
$
(223,726)
$
(187,999)
$
(132,467)
$
(338,246)
Discontinued operations, net
1,246
4,445
3,543
8,968
Net loss from continuing operations - as reported
(222,480)
(183,554)
(128,924)
(329,278)
Add back:
Income taxes (benefit) of continuing operations
(14,547)
(77,752)
15,939
(139,142)
Interest expense of continuing operations
30,861
21,306
62,986
42,377
Depreciation and amortization of continuing operations
37,799
42,657
77,307
81,262
54,113
(13,789)
156,232
(15,503)
EBITDA from continuing operations
$
(168,367)
$
(197,343)
$
27,308
$
(344,781)
(in 000s, except per share amounts)
Three months ended October 31,
Six months ended October 31,
NON-GAAP FINANCIAL MEASURE - ADJUSTED EPS
2020
2019
2020
2019
Net loss from continuing operations - as reported
$
(222,480)
$
(183,554)
$
(128,924)
$
(329,278)
Adjustments:
Amortization of intangibles related to acquisitions (pretax)
17,306
19,579
35,883
35,818
Tax effect of adjustments (1)
(755)
(4,549)
(5,155)
(8,711)
Adjusted net loss from continuing operations
$
(205,929)
$
(168,524)
$
(98,196)
$
(302,171)
Diluted loss per share - as reported
$
(1.17)
$
(0.93)
$
(0.68)
$
(1.65)
Adjustments, net of tax
0.08
0.08
0.16
0.14
Adjusted loss per share
$
(1.09)
$
(0.85)
$
(0.52)
$
(1.51)
(1)Tax effect of adjustments is the difference between the tax provision calculated on a GAAP basis and on an adjusted non-GAAP basis.
NON-GAAP FINANCIAL INFORMATION
Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Because these measures are not measures of financial performance under GAAP and are susceptible to varying calculations, they may not be comparable to similarly titled measures for other companies.
We consider our non-GAAP financial measures to be performance measures and a useful metric for management and investors to evaluate and compare the ongoing operating performance of our business. We make adjustments for certain non-GAAP financial measures related to amortization of intangibles from acquisitions and goodwill impairments. We may consider whether other significant items that arise in the future should be excluded from our non-GAAP financial measures.
We measure the performance of our business using a variety of metrics, including earnings before interest, taxes, depreciation and amortization (EBITDA) from continuing operations, adjusted EBITDA from continuing
operations, EBITDA margin from continuing operations, adjusted diluted earnings per share from continuing operations and free cash flow. We also use EBITDA from continuing operations and pretax income of continuing operations, each subject to permitted adjustments, as performance metrics in incentive compensation calculations for our employees.