Try our mobile app

Published: 2023-03-09 16:14:49 ET
<<<  go to DOCU company page
EX-99.1 2 q423ex-991er.htm EX-99.1 Document

DOCUSIGN, INC.
Exhibit 99.1

DocuSign Announces Fourth Quarter and Fiscal Year 2023 Financial Results

San Francisco – March 9, 2023 – DocuSign, Inc. (NASDAQ: DOCU), which offers the world’s #1 e-signature product as part of its industry leading lineup, today announced results for its fourth quarter and fiscal year ended January 31, 2023.

“We finished the year strong, delivering across our key financial metrics and making tangible progress on our strategic priorities. We are reshaping DocuSign to invest in our innovation roadmap and self-service capabilities.” said Allan Thygesen, CEO of DocuSign. “Looking ahead, we aim to drive profitable growth at scale by executing our mission of smarter, easier, and trusted agreements.”

Fourth Quarter Financial Highlights

Total revenue was $659.6 million, an increase of 14% year-over-year. Subscription revenue was $643.7 million, an increase of 14% year-over-year. Professional services and other revenue was $15.9 million, a decrease of 5% year-over-year.
Billings were $739.0 million, an increase of 10% year-over-year.
GAAP gross margin was 79%, compared to 77% in the same period last year. Non-GAAP gross margin was 83% compared to 81% in the same period last year.
GAAP net income per basic share was $0.02 on 202 million shares outstanding compared to a loss of $0.15 on 199 million shares outstanding in the same period last year.
GAAP net income per diluted share was $0.02 on 206 million shares outstanding compared to a loss of $0.15 on 199 million shares outstanding in the same period last year.
Non-GAAP net income per diluted share was $0.65 on 206 million shares outstanding compared to $0.48 on 207 million shares outstanding in the same period last year.
Net cash provided by operating activities was $137.1 million compared to $87.8 million in the same period last year.
Free cash flow was $113.0 million compared to $70.3 million in the same period last year.
Cash, cash equivalents, restricted cash and investments were $1.2 billion at the end of the quarter.

Fiscal 2023 Financial Highlights

Total revenue was $2.5 billion, an increase of 19% year-over-year. Subscription revenue was $2.4 billion, an increase of 20% year-over-year. Professional services and other revenue was $73.7 million, an increase of 5% year-over-year.
Billings were $2.7 billion, an increase of 13% year-over-year.
GAAP gross margin was 79%, compared to 78% in fiscal 2022. Non-GAAP gross margin was 82% for both periods.
GAAP net loss per basic and diluted share was $0.49 on 201 million shares outstanding compared to $0.36 on 197 million shares outstanding in fiscal 2022.
Non-GAAP net income per diluted share was $2.03 on 206 million shares outstanding compared to $1.98 on 208 million shares outstanding in fiscal 2022.
A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures and Other Key Metrics.”






| 1 |


DOCUSIGN, INC.
Operational and Other Financial Highlights

Executive Appointments. DocuSign appointed the following new key leaders:
Robert Chatwani as President & General Manager, Growth. Prior to joining DocuSign, Robert was at Atlassian where he served as Chief Marketing Officer. Prior to Atlassian, Robert served as Chief Revenue & Marketing Officer for social e-commerce platform Spring. He also spent more than a decade at eBay, ending his tenure as CMO of North America.
Anwar Akram as Chief Operating Officer. Anwar joins DocuSign from Google where he was most recently VP of Operational Effectiveness leading cross-functional initiatives to improve operational productivity. Prior to Google, Anwar also held executive and leadership roles at Microsoft and McKinsey & Company.
Named Customers’ Choice in 2022 Gartner® Peer Insights™ ‘Voice of the Customer': Electronic Signature. DocuSign was recognized by customers on Gartner Peer Insights as a Customers’ Choice in the December 2022 Gartner Peer Insights 'Voice of the Customer': Electronic Signature. Of the 12 solutions included, DocuSign had the highest number of reviews and is the only e-signature vendor recognized with the Gartner Peer Insights Customers’ Choice distinction for meeting or exceeding both the market average for Overall Experience and User Interest and Adoption.

Outlook

The company currently expects the following guidance:

Quarter ending April 30, 2023 (in millions, except percentages):
Total revenue$639to$643
Subscription revenue$625to$629
Billings$615to$625
Non-GAAP gross margin81%to82%
Non-GAAP operating margin21%to22%
Non-GAAP diluted weighted-average shares outstanding207to212

Fiscal year ending January 31, 2024 (in millions, except percentages):
Total revenue$2,695to$2,707
Subscription revenue$2,633to$2,645
Billings$2,705to$2,725
Non-GAAP gross margin81%to82%
Non-GAAP operating margin21%to23%
Non-GAAP diluted weighted-average shares outstanding207to212

The company has not reconciled its guidance of non-GAAP financial measures to the corresponding GAAP measures because stock-based compensation expense cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation has not been provided.
| 2 |


DOCUSIGN, INC.
Webcast Conference Call Information

The company will host a conference call on March 9, 2023 at 1:30 p.m. PT (4:30 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the DocuSign Investor Relations website at investor.docusign.com. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (ET) March 23, 2023, using the passcode 13736321.

About DocuSign

DocuSign helps organizations connect and automate how they navigate their systems of agreement. As part of its industry leading product lineup, DocuSign offers eSignature, the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over 1.3 million customers and more than a billion users in over 180 countries use the DocuSign platform to accelerate the process of doing business and simplify people’s lives. For more information, visit http://www.docusign.com.

Copyright 2022. DocuSign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

Investor Relations:
DocuSign Investor Relations
investors@docusign.com

Media Relations:
DocuSign Corporate Communications
media@docusign.com

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which statements involve substantial risk and uncertainties. All statements contained in this press release other than statements of historical fact, including statements regarding our future operating results and financial position, our business strategy and plans, market growth and trends, objectives for future operations, and the impact of such assumptions on our financial conditions and results of operations are forward-looking statements. Forward-looking statements in this press release also include, among other things, statements under “Outlook” above and any other statements about expected financial metrics, such as revenue, billings, non-GAAP gross margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, such as customer growth, as well as statements related to our expectations regarding our growth. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions.

Forward-looking statements contained in this press release include, but are not limited to, statements about: our expectations regarding global macro-economic conditions, including the effects of inflation, rising and fluctuating interest rates and market volatility on the global economy; our ability to estimate the size and growth of our total addressable market; our ability to compete effectively in an evolving and competitive market; the impact of any data breaches, cyberattacks or other malicious activity on our technology systems; our ability to effectively sustain and manage our growth and future expenses and achieve and maintain future profitability; our ability to attract new customers and maintain and expand our existing customer base; our ability to effectively implement and execute our restructuring plans; our ability to scale and update our platform to respond to customers' needs and rapid technological change; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationships with developers; our ability to expand our direct sales force, customer success team and strategic partnerships around the world; our ability to identify targets for and execute potential acquisitions and to successfully integrate and realize the anticipated benefits of such acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash, cash equivalents and capital resources to satisfy our liquidity needs; limitations on us due to obligations we have under our credit facility or other indebtedness; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to attract large organizations as users; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire, retain and motivate qualified personnel, including executive level management; our ability to successfully manage and integrate executive management transitions; uncertainties regarding the impact of general economic and market conditions, including as a result of regional and global conflicts; our ability to successfully implement and maintain new and existing information technology systems, including our ERP system; and our ability to maintain proper and effective internal controls.
| 3 |


DOCUSIGN, INC.

In addition, statements such as “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this press release, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain, and investors are cautioned not to unduly rely upon these statements.

You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this press release primarily on our current expectations and projections about future events and trends that we believe may affect our business, financial condition, results of operations, and prospects. Additional risks and uncertainties that could affect our financial results are included in the sections titled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our quarterly report on Form 10-Q for the quarter ended October 31, 2022 filed on December 8, 2022 with the Securities and Exchange Commission (the “SEC”), and other filings that we make from time to time with the SEC. Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time. It is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this press release. We cannot assure you that the results, events, and circumstances reflected in the forward-looking statements will be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. The forward-looking statements made in this press release relate only to events as of the date on which such statements are made. We undertake no obligation to update any forward-looking statements after the date of this press release or to conform such statements to actual results or revised expectations, except as required by law.

Non-GAAP Financial Measures and Other Key Metrics

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We present these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, these non-GAAP measures are not intended to be considered in isolation from, a substitute for, or superior to our GAAP results.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, amortization of debt discount and issuance costs, acquisition-related expenses, fair value adjustments to strategic investments, executive transition costs, lease-related impairment and lease-related charges, restructuring and other related charges, tax impact related to an intercompany IP transfer, as these costs are not reflective of ongoing operations and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods. In addition to these exclusions, we subtract an assumed provision for income taxes to calculate non-GAAP net income. We utilize a fixed long-term projected tax rate in our computation of the non-GAAP income tax provision to provide better consistency across the reporting periods. For fiscal 2023, we determined the projected non-GAAP tax rate to be 20%.

Free cash flow: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash that is available (if any), after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

| 4 |


DOCUSIGN, INC.
Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We believe billings is a key metric to measure our periodic performance. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we use billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers.

For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see “Reconciliation of GAAP to Non-GAAP Financial Measures” below.
| 5 |


DOCUSIGN, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
Three Months Ended January 31,Year Ended January 31,
(in thousands, except per share data)2023202220232022
Revenue:
Subscription$643,677 $564,006 $2,442,177 $2,037,272 
Professional services and other15,899 16,822 73,738 69,941 
Total revenue659,576 580,828 2,515,915 2,107,213 
Cost of revenue:
Subscription110,463 96,556 426,077 343,661 
Professional services and other26,963 34,898 110,011 122,790 
Total cost of revenue137,426 131,454 536,088 466,451 
Gross profit522,150 449,374 1,979,827 1,640,762 
Operating expenses:
Sales and marketing304,649 299,417 1,242,711 1,076,527 
Research and development125,891 110,692 480,584 393,362 
General and administrative91,641 64,443 316,228 232,757 
Restructuring and other related charges253 — 28,335 — 
Total operating expenses522,434 474,552 2,067,858 1,702,646 
Loss from operations(284)(25,178)(88,031)(61,884)
Interest expense(1,652)(1,617)(6,389)(6,443)
Interest income and other income (expense), net7,366 (2,621)4,539 1,413 
Income (loss) before provision for income taxes5,430 (29,416)(89,881)(66,914)
Provision for income taxes567 1,029 7,573 3,062 
Net income (loss)$4,863 $(30,445)$(97,454)$(69,976)
Net income (loss) per share attributable to common stockholders:
Basic$0.02 $(0.15)$(0.49)$(0.36)
Diluted$0.02 $(0.15)$(0.49)$(0.36)
Weighted-average number of shares used in computing net income (loss) per share attributable to common stockholders:
Basic201,894 198,687 200,903 196,675 
Diluted206,260 198,687 200,903 196,675 
Stock-based compensation expense included in costs and expenses:
Cost of revenue—subscription$11,644 $9,500 $46,916 $31,152 
Cost of revenue—professional services and other7,431 8,096 25,758 27,347 
Sales and marketing55,760 52,040 222,334 186,759 
Research and development41,278 31,712 149,967 108,523 
General and administrative29,810 16,659 88,125 54,761 
Restructuring and other related charges36 — 5,626 — 

| 6 |


DOCUSIGN, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in thousands)January 31, 2023January 31, 2022
Assets
Current assets
Cash and cash equivalents$721,895 $509,059 
Investments—current309,771 293,763 
Accounts receivable, net516,914 440,950 
Contract assets—current12,437 12,588 
Prepaid expenses and other current assets69,987 63,236 
Total current assets1,631,004 1,319,596 
Investments—noncurrent186,049 94,938 
Property and equipment, net199,892 184,664 
Operating lease right-of-use assets141,493 126,021 
Goodwill353,619 355,058 
Intangible assets, net70,280 98,816 
Deferred contract acquisition costs—noncurrent350,899 311,835 
Other assets—noncurrent79,484 50,337 
Total assets$3,012,720 $2,541,265 
Liabilities and Equity
Current liabilities
Accounts payable$24,393 $52,804 
Accrued expenses and other current liabilities100,987 91,377 
Accrued compensation163,133 160,163 
Convertible senior notes—current722,887 — 
Contract liabilities—current1,172,867 1,029,891 
Operating lease liabilities—current24,055 37,404 
Total current liabilities2,208,322 1,371,639 
Convertible senior notes, net—noncurrent— 718,487 
Contract liabilities—noncurrent16,925 16,725 
Operating lease liabilities—noncurrent141,348 126,340 
Deferred tax liability—noncurrent10,723 9,316 
Other liabilities—noncurrent18,115 23,255 
Total liabilities2,395,433 2,265,762 
Stockholders’ equity
Common stock20 20 
Treasury stock(1,785)(1,532)
Additional paid-in capital2,240,732 1,720,013 
Accumulated other comprehensive loss(22,996)(4,809)
Accumulated deficit(1,598,684)(1,438,189)
Total stockholders’ equity617,287 275,503 
Total liabilities and equity$3,012,720 $2,541,265 

| 7 |


DOCUSIGN, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
Three Months Ended January 31,Year Ended January 31,
(in thousands)2023202220232022
Cash flows from operating activities:
Net income (loss)$4,863 $(30,445)$(97,454)$(69,976)
Adjustments to reconcile net income (loss) to net cash provided by operating activities
Depreciation and amortization22,279 20,750 86,255 81,913 
Amortization of deferred contract acquisition and fulfillment costs50,664 43,683 185,045 144,442 
Amortization of debt discount and transaction costs1,245 1,250 4,970 5,098 
Non-cash operating lease costs7,033 6,643 27,501 26,819 
Stock-based compensation expense145,961 118,006 538,726 408,542 
Deferred income taxes(1,348)3,729 1,697 1,369 
Other2,183 4,274 15,723 9,871 
Changes in operating assets and liabilities
Accounts receivable(94,302)(135,349)(75,964)(117,380)
Prepaid expenses and other current assets2,555 5,816 (5,038)(7,074)
Deferred contract acquisition and fulfillment costs(70,695)(59,447)(232,315)(207,393)
Other assets(6,612)(206)(22,319)(11,496)
Accounts payable(24,701)5,445 (26,440)12,148 
Accrued expenses and other liabilities6,467 (1,058)7,340 10,828 
Accrued compensation14,046 23,909 (1,781)1,128 
Contract liabilities86,353 89,435 143,177 250,482 
Operating lease liabilities(8,934)(8,642)(42,364)(32,854)
Net cash provided by operating activities137,057 87,793 506,759 506,467 
Cash flows from investing activities:
Cash paid for acquisition, net of acquired cash— — — (6,388)
Purchases of marketable securities(131,461)(81,366)(533,710)(384,128)
Sales of marketable securities— 4,499 — 7,569 
Maturities of marketable securities112,148 90,113 423,917 283,184 
Purchases of strategic and other investments(125)(1,000)(3,750)(1,750)
Purchases of property and equipment(24,064)(17,470)(77,654)(61,396)
Net cash used in investing activities(43,502)(5,224)(191,197)(162,909)
Cash flows from financing activities:
Repayments of convertible senior notes— (13,071)(16)(77,906)
Repurchases of common stock— — (63,041)— 
Payment of tax withholding obligation on RSU settlement and ESPP purchase(17,283)(63,412)(84,403)(386,521)
Proceeds from exercise of stock options1,669 2,553 12,678 23,729 
Proceeds from employee stock purchase plan— — 36,526 46,077 
Net cash used in financing activities(15,614)(73,930)(98,256)(394,621)
Effect of foreign exchange on cash, cash equivalents and restricted cash10,868 (3,122)(3,784)(5,594)
Net increase (decrease) in cash, cash equivalents and restricted cash88,809 5,517 213,522 (56,657)
Cash, cash equivalents and restricted cash at beginning of period (1)
634,392 504,162 509,679 566,336 
Cash, cash equivalents and restricted cash at end of period (1)
$723,201 $509,679 $723,201 $509,679 
(1) Cash, cash equivalents and restricted cash included restricted cash of $1.3 million and $0.6 million as of January 31, 2023 and January 31, 2022.
| 8 |


DOCUSIGN, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited)

Reconciliation of gross profit and gross margin:
Three Months Ended January 31,Year Ended January 31,
(in thousands)2023202220232022
GAAP gross profit$522,150 $449,374 $1,979,827 $1,640,762 
Add: Stock-based compensation19,075 17,596 72,674 58,499 
Add: Amortization of acquisition-related intangibles2,382 2,403 9,613 11,670 
Add: Employer payroll tax on employee stock transactions392 829 2,184 7,524 
Add: Lease-related impairment and lease-related charges412 — 1,090 — 
Non-GAAP gross profit$544,411 $470,202 $2,065,388 $1,718,455 
GAAP gross margin79 %77 %79 %78 %
Non-GAAP adjustments%%%%
Non-GAAP gross margin83 %81 %82 %82 %
GAAP subscription gross profit$533,214 $467,450 $2,016,100 $1,693,611 
Add: Stock-based compensation11,644 9,500 46,916 31,152 
Add: Amortization of acquisition-related intangibles2,382 2,403 9,613 11,670 
Add: Employer payroll tax on employee stock transactions243 417 1,393 3,703 
Add: Lease-related impairment and lease-related charges126 — 447 — 
Non-GAAP subscription gross profit$547,609 $479,770 $2,074,469 $1,740,136 
GAAP subscription gross margin83 %83 %83 %83 %
Non-GAAP adjustments%%%%
Non-GAAP subscription gross margin85 %85 %85 %85 %
GAAP professional services and other gross loss$(11,064)$(18,076)$(36,273)$(52,849)
Add: Stock-based compensation7,431 8,096 25,758 27,347 
Add: Employer payroll tax on employee stock transactions149 412 791 3,821 
Add: Lease-related impairment and lease-related charges286 — 643 — 
Non-GAAP professional services and other gross loss$(3,198)$(9,568)$(9,081)$(21,681)
GAAP professional services and other gross margin(70)%(107)%(49)%(76)%
Non-GAAP adjustments50 %50 %37 %45 %
Non-GAAP professional services and other gross margin(20)%(57)%(12)%(31)%

| 9 |


DOCUSIGN, INC.
Reconciliation of operating expenses:
Three Months Ended January 31,Year Ended January 31,
(in thousands)2023202220232022
GAAP sales and marketing$304,649 $299,417 $1,242,711 $1,076,527 
Less: Stock-based compensation(55,760)(52,040)(222,334)(186,759)
Less: Amortization of acquisition-related intangibles(2,571)(3,205)(11,093)(13,100)
Less: Employer payroll tax on employee stock transactions(910)(1,960)(6,160)(19,628)
Less: Lease-related impairment and lease-related charges(1,467)— (3,820)— 
Non-GAAP sales and marketing$243,941 $242,212 $999,304 $857,040 
GAAP sales and marketing as a percentage of revenue46 %52 %49 %51 %
Non-GAAP sales and marketing as a percentage of revenue37 %42 %40 %41 %
GAAP research and development$125,891 $110,692 $480,584 $393,362 
Less: Stock-based compensation(41,278)(31,712)(149,967)(108,523)
Less: Employer payroll tax on employee stock transactions(460)(1,097)(3,469)(10,341)
Less: Lease-related impairment and lease-related charges(433)— (1,252)— 
Non-GAAP research and development$83,720 $77,883 $325,896 $274,498 
GAAP research and development as a percentage of revenue19 %19 %19 %19 %
Non-GAAP research and development as a percentage of revenue13 %13 %13 %13 %
GAAP general and administrative$91,641 $64,443 $316,228 $232,757 
Less: Stock-based compensation(29,810)(16,659)(88,125)(54,761)
Less: Employer payroll tax on employee stock transactions(182)(334)(1,108)(4,699)
Less: Acquisition-related expenses— — — (387)
Less: Lease-related impairment and lease-related charges(364)(1,207)(1,019)(5,099)
Less: Executive transition costs— — (2,634)— 
Non-GAAP general and administrative$61,285 $46,243 $223,342 $167,811 
GAAP general and administrative as a percentage of revenue14 %10 %13 %11 %
Non-GAAP general and administrative as a percentage of revenue%%%%
| 10 |


DOCUSIGN, INC.
Reconciliation of income (loss) from operations and operating margin:
Three Months Ended January 31,Year Ended January 31,
(in thousands)2023202220232022
GAAP loss from operations$(284)$(25,178)$(88,031)$(61,884)
Add: Stock-based compensation145,923 118,007 533,100 408,542 
Add: Amortization of acquisition-related intangibles4,953 5,608 20,706 24,770 
Add: Employer payroll tax on employee stock transactions1,944 4,220 12,921 42,192 
Add: Acquisition-related expenses— — — 387 
Add: Lease-related impairment and lease-related charges2,676 1,207 7,181 5,099 
Add: Restructuring and other related charges253 — 28,335 — 
Add: Executive transition costs— — 2,634 — 
Non-GAAP income from operations$155,465 $103,864 $516,846 $419,106 
GAAP operating margin— %(4)%(3)%(3)%
Non-GAAP adjustments24 %22 %24 %23 %
Non-GAAP operating margin24 %18 %21 %20 %

| 11 |


DOCUSIGN, INC.
Reconciliation of net income (loss) and net income (loss) per share, basic and diluted:
Three Months Ended January 31,Year Ended January 31,
(in thousands, except per share data)2023202220232022
GAAP net income (loss)$4,863 $(30,445)$(97,454)$(69,976)
Add: Stock-based compensation145,923 118,007 533,100 408,542 
Add: Amortization of acquisition-related intangibles4,953 5,608 20,706 24,770 
Add: Employer payroll tax on employee stock transactions1,944 4,220 12,921 42,192 
Add: Acquisition-related expenses— — — 387 
Add: Amortization of debt discount and issuance costs1,291 1,250 4,970 5,098 
Less: Fair value adjustments to strategic investments4,073 — 3,689 (5,270)
Add: Lease-related impairment and lease-related charges2,676 1,207 7,181 5,099 
Add: Restructuring and other related charges253 — 28,335 — 
Add: Executive transition costs— — 2,634 — 
Add: Income Tax effect of non-GAAP adjustments(1)
(32,742)— (97,158)— 
Non-GAAP net income$133,234 $99,847 $418,924 $410,842 
Numerator:
Non-GAAP net income$133,234 $99,847 $418,924 $410,842 
Add: Interest expense on convertible senior notes46 25 29 37 
Non-GAAP net income attributable to common stockholders, diluted$133,280 $99,872 $418,953 $410,879 
Denominator:
Weighted-average common shares outstanding, basic201,894 198,687 200,903 196,675 
Effect of dilutive securities4,366 8,474 5,595 11,322 
Non-GAAP weighted-average common shares outstanding, diluted206,260 207,161 206,498 207,997 
GAAP net income (loss) per share, basic$0.02 $(0.15)$(0.49)$(0.36)
GAAP net income (loss) per share, diluted$0.02 $(0.15)$(0.49)$(0.36)
Non-GAAP net income per share, basic$0.66 $0.50 $2.09 $2.09 
Non-GAAP net income per share, diluted$0.65 $0.48 $2.03 $1.98 
(1)Represents the income tax adjustment using our estimated non-GAAP tax rate of 20%. Estimating a non-GAAP tax rate of 20%, the income tax effect of non-GAAP adjustments was $19.1 million for the three months ended January 31, 2022 and $79.7 million for the year ended January 31, 2022.

Computation of free cash flow:
Three Months Ended January 31,Year Ended January 31,
(in thousands)2023202220232022
Net cash provided by operating activities$137,057 $87,793 $506,759 $506,467 
Less: Purchases of property and equipment(24,064)(17,470)(77,654)(61,396)
Non-GAAP free cash flow112,993 70,323 429,105 445,071 
Net cash (used in) provided by investing activities(43,502)(5,224)(191,197)(162,909)
Net cash used in financing activities$(15,614)$(73,930)$(98,256)$(394,621)

| 12 |


DOCUSIGN, INC.
Computation of billings:
Three Months Ended January 31,Year Ended January 31,
(in thousands)2023202220232022
Revenue$659,576 $580,828 $2,515,915 $2,107,213 
Add: Contract liabilities and refund liability, end of period1,191,269 1,049,106 1,191,269 1,049,106 
Less: Contract liabilities and refund liability, beginning of period(1,113,131)(961,243)(1,049,106)(800,940)
Add: Contract assets and unbilled accounts receivable, beginning of period17,945 19,708 18,273 21,021 
Less: Contract assets and unbilled accounts receivable, end of period(16,615)(18,273)(16,615)(18,273)
Non-GAAP billings$739,044 $670,126 $2,659,736 $2,358,127 

| 13 |