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Published: 2022-04-26 18:37:55 ET
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Table of Contents

AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON APRIL 26, 2022

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

FORM 20-F

(Mark One)

REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934

OR

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2021

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ___________ to ___________

OR

SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Date of event requiring this shell company report ___________

For the transition period from ._____ to ____

Commission file number: 001-32535

BANCOLOMBIA S.A.

(Exact name of Registrant as specified in its charter)

N/A

(Translation of Registrant’s name into English)

Republic of Colombia

(Jurisdiction of incorporation or organization)

Carrera 48 # 26-85, Avenida Los Industriales

Medellín, Colombia

(Address of principal executive offices)

Carlos Daniel Raad Baene, Investor Relations Director

Tel. +57 6014885371, e-mail: craad@bancolombia.com

Carrera 11 # 91-42Edificio FIC 9211, Bogotá, Colombia

(Name, Telephone, E-Mail and/or Facsimile number and Address of Company Contact Person)

Securities registered or to be registered pursuant to Section 12(b) of the Act.

Title of each Class

Trading Symbol (s)

Name of each exchange on which registered

American Depositary Shares

CIB

New York Stock Exchange

Preferred Shares

New York Stock Exchange*

*     Bancolombia’s preferred shares are not listed for trading directly, but only in connection with its American Depositary Shares, which are evidenced by American Depositary Receipts, each representing four preferred shares.

Securities registered or to be registered pursuant to Section 12(g) of the Act.

Not applicable

(Title of Class)

Table of Contents

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act.

Not applicable

(Title of Class)

indicate the number of outstanding shares of each of the issuer’s classes of capital or common stock as of the close of the period covered by the annual report.

Common Shares

509,704,584

Preferred Shares

452,122,416

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes No

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to

Section 13 or 15(d) of the Securities Exchange Act of 1934.

Yes No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).

Yes No

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer” and “emerging growth company” in Rule 12b-2 of the Exchange Act.:

Large accelerated filer

Accelerated filer

Non-accelerated filer

Emerging growth company

If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act.

The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

U.S. GAAP

International Financial Reporting Standards as issued by the International Accounting Standards Board

Other

If “Other” has been checked in response to the previous question, indicate by check mark which financial statement item the registrant has elected to follow.

Item 17 Item 18

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes No

(APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY PROCEEDINGS DURING THE PAST FIVE YEARS.)

Indicate by check mark whether the registrant has filed all documents and reports required to be filed by Section 12, 13 or 15(d) of the Securities Exchange Act of 1934 subsequent to the distribution of securities under a plan confirmed by a court.

Yes  No

Table of Contents

TABLE OF CONTENTS

CERTAIN DEFINED TERMS

5

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

7

PRESENTATION OF CERTAIN FINANCIAL AND OTHER INFORMATION

8

PART I

9

ITEM 1

IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

9

ITEM 2

OFFER STATISTICS AND EXPECTED TIMETABLE

9

ITEM 3

KEY INFORMATION

9

A.

SELECTED FINANCIAL DATA

9

B.

CAPITALIZATION AND INDEBTEDNESS

9

C.

REASONS FOR THE OFFER AND USE OF PROCEEDS

9

D.

RISK FACTORS

9

ITEM 4

INFORMATION ON THE COMPANY

28

A.

HISTORY AND DEVELOPMENT OF THE COMPANY

28

B.

BUSINESS OVERVIEW

31

B.1

GENERAL

31

B.2

OPERATIONS

34

B.3

SEASONALITY OF DEPOSITS

34

B.4

RAW MATERIALS

34

B.5

DISTRIBUTION NETWORK

34

B.6

PATENTS, LICENSES AND CONTRACTS

36

B.7

COMPETITION

36

B.8

SUPERVISION AND REGULATION

45

B.9

CYBERSECURITY FRAMEWORK

61

B.10

COVID-19 CONSIDERATIONS

63

B.11

ESG

64

C.

ORGANIZATIONAL STRUCTURE

69

D.

PREMISES AND EQUIPMENT

72

E.

SELECTED STATISTICAL INFORMATION

72

E.1

DISTRIBUTION OF ASSETS, LIABILITIES AND STOCKHOLDERS’ EQUITY; INTEREST RATES AND INTEREST DIFFERENTIAL

73

E.2

INVESTMENT PORTFOLIO

81

E.3

LOAN PORTFOLIO

81

E.4

SUMMARY OF LOAN LOSS EXPERIENCE

83

E.5

DEPOSITS

83

F.

UNRESOLVED STAFF COMMENTS

84

ITEM 5

OPERATING AND FINANCIAL REVIEW AND PROSPECTS

84

A.

OPERATING RESULTS

84

GENERAL DISCUSSION OF THE CHANGES IN RESULTS FOR 2020 VERSUS 2019

86

B.

LIQUIDITY AND CAPITAL RESOURCES

101

B.1

LIQUIDITY AND FUNDING

101

B.2

FINANCIAL INSTRUMENTS AND TREASURY ACTIVITIES

108

B.3

COMMITMENT FOR CAPITAL EXPENDITURES

109

C.

RESEARCH AND DEVELOPMENT, PATENTS AND LICENSES, ETC.

109

D.

TREND INFORMATION

109

E.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

110

ITEM 6

DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

110

A.

DIRECTORS AND SENIOR MANAGEMENT

110

B.

COMPENSATION OF DIRECTORS AND OFFICERS

113

C.

BOARD PRACTICES

114

D.

EMPLOYEES

117

E.

SHARE OWNERSHIP

119

ITEM 7

MAJOR STOCKHOLDERS AND RELATED PARTY TRANSACTIONS

119

A.

MAJOR STOCKHOLDERS

119

B.

RELATED PARTY TRANSACTIONS

120

C.

INTEREST OF EXPERTS AND COUNSEL

121

ITEM 8

FINANCIAL INFORMATION

121

A.

CONSOLIDATED FINANCIAL STATEMENTS AND OTHER FINANCIAL INFORMATION

121

A.1

CONSOLIDATED FINANCIAL STATEMENTS

121

Table of Contents

A.2

LEGAL PROCEEDINGS

121

A.3

DIVIDEND POLICY

121

B.

SIGNIFICANT CHANGES

122

ITEM 9

THE OFFER AND LISTING

122

A.

OFFER AND LISTING DETAILS

122

B.

PLAN OF DISTRIBUTION

123

C.

MARKETS

123

D.

SELLING STOCKHOLDERS

123

E.

DILUTION

123

F.

EXPENSES OF THE ISSUE

123

ITEM 10

ADDITIONAL INFORMATION

124

A.

SHARE CAPITAL

124

B.

MEMORANDUM AND ARTICLES OF ASSOCIATION

124

C.

MATERIAL CONTRACTS

130

D.

EXCHANGE CONTROLS

130

E.

TAXATION

131

F.

DIVIDENDS AND PAYING AGENTS

136

G.

STATEMENT BY EXPERTS

136

H.

DOCUMENTS ON DISPLAY

136

I.

SUBSIDIARY INFORMATION

136

ITEM 11

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

136

ITEM 12

DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

142

PART II

143

ITEM 13

DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

143

ITEM 14

MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

143

ITEM 15

CONTROLS AND PROCEDURES

143

ITEM 16

RESERVED

144

A.

AUDIT COMMITTEE FINANCIAL EXPERT

144

B.

CORPORATE GOVERNANCE AND CODE OF ETHICS

144

C.

PRINCIPAL ACCOUNTANT FEES AND SERVICES

145

D.

EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

145

E.

PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

146

F.

CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

146

G.

CORPORATE GOVERNANCE

146

H.

MINE SAFETY DISCLOSURES

147

PART III

147

ITEM 17

FINANCIAL STATEMENTS

147

ITEM 18

FINANCIAL STATEMENTS

147

ITEM 19

EXHIBITS

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CERTAIN DEFINED TERMS

Unless otherwise specified or if the context so requires, in this annual report:

“ADSs” refers to the Bank’s American Depositary Shares (one ADS represents four preferred shares).

“Annual Report” refers to this annual report on Form 20-F.

“ATM” refers to automated teller machine.

“BAM” refers to Banco Agromercantil de Guatemala S.A., a banking institution organized under the laws of the Republic of Guatemala, including its subsidiaries on a consolidated basis, unless otherwise indicated or the context otherwise requires.

“Banagrícola” refers to Banagrícola S.A., a company incorporated in Panama, including its subsidiaries on a consolidated basis, unless otherwise indicated or the context otherwise requires.

“Banca de Inversión” refers to Banca de Inversión Bancolombia S.A. Corporación Financiera, a Subsidiary of Bancolombia S.A. organized under the laws of the Republic of Colombia that specializes in providing investment banking services.

“Banco Agrícola” refers to Banco Agrícola S.A., a banking institution organized under the laws of the Republic of El Salvador, including its subsidiaries on a consolidated basis, unless otherwise indicated or the context otherwise requires.

“Bancolombia”, the “Bank”, “us”, “we” or “our” refers to Bancolombia S.A., a banking institution organized under the laws of the Republic of Colombia, including its subsidiaries on a consolidated basis, unless otherwise indicated or the context otherwise requires.

“Bancolombia Panama” refers to Bancolombia Panamá S.A., a subsidiary of Bancolombia S.A. organized under the laws of the Republic of Panama that provides banking services to non-Panamanian customers.

“Bancolombia Puerto Rico” refers to Bancolombia Puerto Rico Internacional Inc an international banking subsidiary of Bancolombia S.A. organized under the laws of the Common Wealth of Puerto Rico, that provides banking services to customers that do not reside in Puerto Rico.

“Banistmo” refers to Banistmo S.A., a banking institution organized under the laws of the Republic of Panama, including its subsidiaries on a consolidated basis, unless otherwise indicated or the context otherwise requires.

“Central Bank” refers to the Central Bank of Colombia (“Banco de la República”).

“Consolidated Financial Statements” refers to the audited consolidated statements of financial position of the Bank as of December 31, 2021 and 2020 and the audited consolidated statements of income, comprehensive income, changes in equity and cash flows for the years ended December 31, 2021, 2020 and 2019 and related notes included in this Annual Report.

“DTF” refers to the “Depósitos a Término Fijo” rate, the weighted average interest rate paid by finance corporations, commercial banks and financing companies in Colombia for time deposits with maturities of 90 days.

“ESG” refers to Environmental, Social and Governance.

“Fiduciaria Bancolombia” refers to Fiduciaria Bancolombia S.A. Sociedad Fiduciaria, a Subsidiary of Bancolombia organized under the laws of Colombia which provides trust and fund management services.

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“Grupo Agromercantil” refers to Grupo Agromercantil Holding S.A., a company organized under the laws of the Republic of Panama and the parent company of BAM, and its consolidated subsidiaries, unless the context otherwise requires.

“IFRS” refers to the International Financial Reporting Standards as issued by the International Accounting Standards Board.

“International Bank” refers to the Bank´s affiliates located outside Colombian territory that provide banking services, such as, Bancolombia Panama S.A., Bancolombia Puerto Rico International Inc., and Bancolombia Cayman S.A.

“IRS” refers to the U.S. Internal Revenue Service.

“NYSE” refers to the New York Stock Exchange.

“OCI” refers to Other Comprehensive Income.

“peso”, “pesos” or “COP” refer to the lawful currency of Colombia.

“preferred shares” and “common shares” refer to our issued outstanding and fully paid-in preferred and common shares, designated as “acciones con dividendo preferencial sin derecho a voto” and “acciones ordinarias”, respectively.

“Renting Colombia” refers to Renting Colombia S.A.S., a Subsidiary of Bancolombia S.A. organized under the laws of Colombia, which provides operating lease and fleet management services for individuals and companies.

“Representative Market Rate” refers to “Tasa Representativa del Mercado”, the U.S. dollar representative market rate, certified by the SFC. The Representative Market Rate is an economic indicator of the daily exchange rate of the U.S. dollar on the Colombian spot market. It corresponds to the arithmetical weighted average of the rates for the purchase and sale of U.S. dollar by certain financial institutions (including Bancolombia) authorized to engage in foreign exchange transactions in Colombia.

“SEC” refers to the U.S. Securities and Exchange Commission.

“SMEs” refers to Small and Medium Enterprises.

“SMMLV” refers to “Salario Mínimo Mensual Legal Vigente”, the effective legal minimum monthly salary in Colombia. In 2021, the effective legal minimum monthly salary in Colombia was COP $908,526.

“Subsidiaries” refers to entities controlled by Bancolombia S.A. The Bank controls an investee when the Bank is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through the Bank’s power.

“Superintendency of Finance” or “SFC” refers to the Colombian Superintendency of Finance (“Superintendencia Financiera de Colombia”), a technical entity under the Ministry of Finance and Public Credit (“Ministerio de Hacienda y Crédito Público”) with functions of inspection, supervision and control over the entities involved in financial activities, capital markets, insurance and any other services related to the management, use or investment of resources collected from the public.

“Superintendency of Industry and Commerce” or “SIC” refers to the Colombian Superintendency of Industry and Commerce (Superintendencia de Industria y Comercio de Colombia), a technical entity under the Ministry of Commerce, Industry and Tourism (Ministerio de Comercio Industria y Turismo) with functions of supervision and regulation of the competition in several industries, including financial institutions.

“U.S.” or “United States” refers to the United States of America.

“U.S. dollar”, “USD”, and “US$” refers to the lawful currency of the United States.

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“UVR” refers to “Unidades de Valor Real”, a Colombian inflation-adjusted monetary index calculated by the board of directors of the Central Bank and generally used for pricing home-mortgage loans.

“Valores Bancolombia” refers to Valores Bancolombia S.A. Comisionista de Bolsa, a Subsidiary of Bancolombia S.A. organized under the laws of the Republic of Colombia that provides brokerage and asset management services.

Our fiscal year ends on December 31, and references in this annual report to any specific fiscal year are to the 12-month period ended December 31 of such year.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report contains statements which may constitute forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements are not based on historical facts but instead represent only the Bank’s belief regarding future events, many of which, by their nature, are inherently uncertain and outside the Bank’s control. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “plan”, “predict”, “target”, “forecast”, “guideline”, “should”, “project” and similar words and expressions are intended to identify forward-looking statements. It is possible that the Bank’s actual results may differ, possibly materially, from the anticipated results indicated in or implied by these forward-looking statements.

Information regarding important factors that could cause actual results to differ, perhaps materially, from those in the Bank’s forward-looking statements appear in a number of places in this Annual Report, principally in Item 3. “Key Information – D. Risk Factors” and Item 5. “Operating and Financial Review and Prospects”. These factors include, but are not limited to: (i) changes in general economic, business, political, social, fiscal or other conditions in Colombia, or in any of the other countries where the Bank operates; taking into account (A) that despite the economic recovery from the crisis created by the COVID-19 pandemic driven by rapid progress on vaccination, strong consumer spending, and leaps forward on digitalization, economic challenges persist, therefore it is important for organizations to anticipate and to manage risks, which were amplified by the pandemic with impacts such as rising commodity prices, inflation, debt, social divisions, and geopolitical tensions; and (B) the recent outbreak of armed conflict in Eastern Europe, which is expected to impact the prices of energy raw materials and agricultural inputs, and would imply new pressures on the cost of living; (ii) changes in capital markets or in markets in general that may affect policies or attitudes towards lending; (iii) unanticipated increases in financing and other costs or the inability to obtain additional debt or equity financing on attractive terms; (iv) continued increases in inflation or prolonged inflation, changes in foreign exchange rates and/or interest rates; (v) sovereign risks; (vi) liquidity risks; (vii) increases in delinquencies by the Bank’s borrowers; (viii) lack of acceptance of new products or services by the Bank’s targeted customers; (ix) competition in the banking, financial services, credit card services, insurance, asset management, remittances, business and other industries in which the Bank operates; (x) adverse determination of legal or regulatory disputes or proceedings and the consequences thereof (including without limitation, actions taken as a result of the COVID-19 pandemic); (xi) changes in official policies, regulations and the Colombian government’s banking policy as well as changes in laws, regulations or policies in other jurisdictions in which the Bank does business; (xii) the negative impact on operations and financial results of the Bank due to widespread health emergencies, infectious diseases or pandemics, such as COVID-19; (xiii) factors specific to the Bank, including changes to the estimates and assumptions underlying our financial statements; our success in identifying risks (such as the incidence of loan delinquencies) and managing risks; our inability to achieve our financial and capital targets which may result in failure to achieve any of the expected benefits of our strategies; model limitations or failures including, without limitation, the impact that COVID -19 may have on the performance and utilization of our models which may require us to establish additional loan loss reserves or raise additional capital; a reduction in our credit ratings, which would decrease our funding availability; failure to achieve regulatory stress testing; and changes to the reliability and security of our data management, data privacy, information and technology infrastructure, including cyber attack threats which may impact our ability to serve clients.  

Forward-looking statements speak only as of the date they are made and are subject to change, and the Bank does not intend, and does not assume any obligation, to update these forward-looking statements in light of new information or future events arising after the date of this Annual Report.

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PRESENTATION OF CERTAIN FINANCIAL AND OTHER INFORMATION

Accounting Principles

The audited consolidated statements of financial position of the Bank as of December 31, 2021 and 2020 and the audited consolidated statements of income, of comprehensive income, changes in equity and cash flows for the years ended December 31, 2021, 2020 and 2019 and related notes (the “Consolidated Financial Statements”) included in this Annual Report were prepared in accordance with IFRS as issued by the International Accounting Standards Board (“IASB”) and the related interpretations issued by the IFRS Interpretations Committee (“IFRS IC”). All data included in this report has been prepared in accordance with IFRS as issued by the IASB, except for the data included in Item 4. B.7 Competition, which has been prepared in accordance with the local generally accepted accounting practices of each subsidiary.

The Consolidated Financial Statements include entities which the Bank controls, directly or indirectly. See Item 4. “Information on the Company – C. Organizational Structure” for an organizational chart that summarizes the organizational structure of Bancolombia and certain subsidiaries involved in financial or capital market activities.

Currencies

The Consolidated Financial Statements are presented in Colombian pesos, which is the functional currency for Bancolombia S.A., and the presentation currency for the Consolidated Financial Statements. The Consolidated Financial Statements and amounts as of December 31, 2021 and 2020 and for the three fiscal years ended December 31, 2021, 2020, and 2019 contained in this Annual Report are expressed in millions of pesos.

This Annual Report translates certain peso amounts into U.S. dollars at specified rates solely for the convenience of the reader. Unless otherwise indicated, the exchange rate used in this Annual Report is indicated in Note 2.D Significant Accounting Policies, section 3. Foreign subsidiaries.

Rounding Comparability of Data

Certain monetary amounts, percentages and other figures included in this Annual Report have been subject to rounding adjustments. Accordingly, figures shown as totals in certain tables may not be the arithmetic aggregation of the figures that precede them, and figures expressed as percentages in the text may not total 100% or, as applicable, when aggregated may not be the arithmetic aggregation of the percentages that precede them.

The Bank maintains an internet site at http://www.grupobancolombia.com/. In addition, certain of the Bank’s Subsidiaries referred to in this Annual Report maintain separate internet sites. For example, Banco Agrícola, Banistmo and Banco Agromercantil de Guatemala maintain internet sites at http://www.bancoagricola.com/, http://www.banistmo.com/, and https://www.bam.com.gt/ respectively. Information included on or accessible through Bancolombia’s internet site or the internet site of any of the Subsidiaries of the Bank is not incorporated into this Annual Report or the filing. All references in this Annual Report to these and other internet sites are inactive textual references to these URLs, or “uniform resource locators”, and are for your informational reference only.

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PART I

ITEM 1      IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS

Not applicable.

ITEM 2      OFFER STATISTICS AND EXPECTED TIMETABLE

Not applicable.

ITEM 3      KEY INFORMATION

A.                [Reserved]

B.               CAPITALIZATION AND INDEBTEDNESS

Not applicable.

C.              REASONS FOR THE OFFER AND USE OF PROCEEDS

Not applicable.

D.              RISK FACTORS

Investors should consider the following risks and uncertainties, and the other factors presented in this Annual Report. In addition, the information referred to below, as well as all other information presented in this Annual Report, should be considered by investors when reviewing any forward-looking statements contained in this Annual Report, in any document incorporated by reference in this Annual Report, in any of the Bank’s future public filings or press releases, or in any future oral statements made by the Bank or any of its officers or other persons acting on its behalf. If any of the following risks occur, the Bank’s business, results of operations and financial condition, its ability to raise capital and its ability to access funding could be materially and adversely affected. These risk factors should not be considered a complete list of potential risks that may affect Bancolombia. Please note that the headings reflected below are provided solely for convenience of the reader and do not indicate that a given risk applies only to the heading under which it is located. The risks described in this section include, but are not limited to, those highlighted in the following list.

Summary of Risk Factors

Summary of risks relating to Colombia and other countries where the Bank operates.

Changes in economic and political conditions and external effects on the economies in countries where the Bank operates may adversely affect the Bank’s financial condition and results of operations.
Any additional taxes resulting from changes to tax regulations or the interpretation thereof in countries where the Bank operates could adversely affect the Bank’s consolidated results.
Colombia and El Salvador have experienced several periods of violence and instability that could affect the economy and the Bank.
Allegations of corruption against the government, politicians and private industry in the countries where we operate could create economic and political uncertainty and could expose us to additional credit risk.

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Summary of risks relating to the Bank’s business and the banking industry.

Our financial results may be negatively affected by changes to accounting standards, changes to assumptions supporting the valuation of our goodwill, and macroeconomic and other challenges and uncertainties related to the COVID-19 pandemic.
Changes in banking regulations in Colombia and in other jurisdictions in which the Bank operates could adversely affect the Bank’s consolidated results.
The Bank is subject to regulatory inspections, examinations, inquiries or audits in Colombia and in other countries where it operates, and any sanctions, fines or other penalties resulting from such matters could materially and adversely affect the Bank.
Future restrictions on interest rates or banking fees could negatively affect the Bank’s profitability.
The tax haven regulation in the countries where the Bank operates could adversely affect its business and financial results.
The Bank and most of its Subsidiaries are subject to the U.S. Foreign Account Tax Compliance Act of 2010 and the OECD’s Automatic Exchange of Information - Common Reporting Standard (CRS).
The Bank may be exposed to increased costs and liabilities in the event of the failure of its service providers to perform their obligations under key services contracts.
The Bank is subject to credit risk and estimating exposure to credit risk involves subjective and complex judgments. Additionally, the Bank is subject to concentration risks in its loan portfolio.
Risks relating to the use of quantitative models and information may adversely impact the Bank’s business strategies and results.
The Bank is subject to credit risk with respect to its non-traditional banking businesses including investing in securities and entering into derivatives transactions.
The value of the collateral securing the outstanding principal and interest balance of the Bank’s loans may not be sufficient to cover such outstanding principal and interest.
The Bank’s results of operations are sensitive to fluctuations in interest rates, and income from the Bank’s proprietary trading activities is highly volatile.
The Bank has significant exposure to sovereign risk, and especially Colombian and Salvadoran sovereign risk, and the Bank’s results could be adversely affected by decreases in the value of its sovereign debt instruments.
The Bank is subject to market, liquidity, operational and structural risks associated with its derivative transactions.
The Bank’s businesses rely heavily on data collection, processing and storage systems, the failure of which could materially and adversely affect the Bank.
The Bank is subject to cyber-security risk.
Failures related to the Bank’s information technology infrastructure and management information systems could adversely affect the Bank.

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The Bank is exposed to ESG risks that could affect the Bank’s financial condition and results of operations.
The Bank’s ability to attract and retain specialized talent could impact some business objectives.
Digital misinformation could adversely affect the Bank’s reputation as well as its operational and financial results.
Acquisitions and strategic alliances may not perform in accordance with expectations or may disrupt the Bank’s operations and adversely affect its profitability.
Downgrades in the credit ratings of the Bank, would increase its cost of borrowing funds and make its ability to raise new funds, attract deposits or renew maturing debt more difficult.
The Bank faces risks relating to regulatory compliance in general, and in particular with respect to laws relating to anti-competitive practices, consumer protection and protection of personal data. In addition, the Bank’s policies and procedures may not be able to detect money laundering, terrorism financing, corruption or other illegal or improper activities fully or on a timely basis.
The Bank is subject to increasing competition which may adversely affect its results of operations.
The Bank is subject to operational and strategic risks associated with new services on digital platforms such as Banking as a Service and Open Banking.
Discontinuation of the London InterBank Offered Rate (“LIBOR”) could adversely affect the Bank.

Summary of risks relating to the Banks’s preferred shares and the ADSs.

Preemptive rights may not be available to holders of American Depositary Receipts (“ADRs”) evidencing ADSs.
Exchange rate fluctuations may adversely affect the Colombian economy, the market price of the Bank’s ADSs, and the dividends payable to holders of the Bank’s ADSs.
The Bank’s preferred shares have limited voting rights.
Holders of the Bank’s ADRs may encounter difficulties in the exercise of dividend and voting rights.
Relative illiquidity of the Colombian securities markets may impair the ability of an ADR holder to sell preferred shares.
Changes in Colombia’s tax regime may affect ADRs tax treatment.

Risk Factors Relating to Colombia and Other Countries Where the Bank Operates

Changes in economic and political conditions in the countries where the Bank operates may adversely affect the Bank’s financial condition and results of operations.

The Bank’s financial condition, results of operations and asset quality are significantly dependent on the macroeconomic and political conditions prevailing in Colombia, Panama, El Salvador, Guatemala and the other jurisdictions where the Bank operates. Accordingly, decreases in the growth rate, periods of negative growth, increases in inflation, changes in policy, or future judicial interpretations of policies involving exchange controls and other matters such as currency depreciation, inflation, interest rates, taxation, banking laws and regulations and other political or economic developments in such jurisdictions may affect the overall business environment and may, in turn, negatively affect the Bank’s financial condition and results of operations.

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In particular, the governments of Colombia, Panama, El Salvador and Guatemala have historically exercised substantial influence on their economies, and they are likely to continue to implement policies that will have significant impacts on the business and results of operations of companies in such countries (including the Bank), market conditions, and prices and rates of return on securities of local issuers (including the Bank’s securities). Potential changes in laws, public policies and regulations may cause instability and volatility in Colombia, Panama, El Salvador and Guatemala, and their respective markets. This is especially important for Colombia, that will have presidential elections in May 2022. There is a risk of a change in the way in which the country's economic policies are conducted, which may possibly have adverse effects on public finance, such as high budget deficits and increasing debt levels, economic growth and inflation. Future developments in government policies could negatively affect the Bank’s business and financial condition and the market value of its securities.

The downgrade of El Salvador’s sovereign rating to CCC from B on February 9, 2022 by Fitch implies a higher borrowing cost in the local and external debt market, because of the higher perception of risk in the country. This credit downgrade may lead to increasing fiscal pressure over domestic debt levels for 2022 and beyond. According to the FocusEconomics consensus, public debt in El Salvador (as a % of GDP) is predicted to drop slightly this year from 87.6% in 2021 to 87.3%. In other words, short-term levels of public debt will remain high and may lead to negative perceptions by international investors regarding the country and its prospects, especially given the multiple sources of uncertainty.

In the mid-term, our expectation is that the debt-to-GDP will begin to increase again starting in 2023 due to the high fiscal deficits and higher borrowing cost. This in turn will lead to increased needs for financial resources, in the face of more challenging access to multilateral funding, mainly from the IMF. In light of all of the foregoing, we expect more downside risk related to the public finances and economic performance of El Salvador in the medium-term.

Moreover, the adoption of Bitcoin as El Salvador legal tender may negatively affect the financial system due to the high volatility of that asset. Furthermore, the decision to adopt Bitcoin as legal tender has led to a deterioration in the relationships between El Salvador´s Government and some multilateral organizations (such as IMF). This has also led to increased concerns that the extension of a potential financing program from the IMF to El Salvador between 2022-2023 will not go ahead. In addition, the possible issuance of public debt in this cryptocurrency would begin to expose the government's liabilities and payment commitments to its volatility. Thus, the adoption of Bitcoin not only represents risks for the financial stability of the country, but also potentially will lead to additional pressures on public finances. To date, the adoption of Bitcoin among companies and households in the country continues to be low, reducing the magnitude of the potential risks to which the country is exposed in the short term. Going forward, as the use of Bitcoin becomes more widespread, the potential impact of the risks will also grow.

Changes in the political and regulatory environment in El Salvador may adversely affect the financial performance of the subsidiaries located in this country, and it is likely that in 2022 an impairment in the goodwill recognized in the financial statements of Grupo Bancolombia will have to be recorded.

The economies of the countries in which the Bank operates are vulnerable to external effects that could be caused by significant economic difficulties experienced by their major regional trading partners or by more general contagion effects stemming from either economic or geopolitical shocks, which could have a material adverse effect on economic growth in these countries and their ability to service their public debt.

A significant decline in economic growth or a sustained economic downturn of any of Colombia, Panama, El Salvador or Guatemala’s major trading partners (i.e., the European Union, the United States, China and other Latin American countries for Colombia; and the United States and European Union for Panama, Guatemala and El Salvador) could have a material adverse impact on Colombia, Panama, El Salvador and Guatemala’s balance of trade and remittances inflows, resulting in lower economic growth.

Deterioration in the economic and political situation in neighboring countries could adversely affect the economy and cause instability in Colombia, Panama, El Salvador and Guatemala by disrupting their diplomatic or commercial relationships with neighboring countries. Any future tensions may cause political and economic uncertainty, instability, market volatility, low confidence levels and higher risk aversion by investors and market participants that may negatively affect economic activity in any of those jurisdictions.

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Events occurring in a market where we do not operate may cause international investors to have an increased risk perception of an entire region or class of investment, which could in turn negatively affect market prices and liquidity of securities issued or owned by the Bank.

The recent outbreak of armed conflict in Eastern Europe presents risks to the prospects for Colombia, Panama, El Salvador and Guatemala. One of the greatest impacts would be the potential for increased prices for energy raw materials and agricultural items, segments in which Ukraine and Russia together have a significant share in world production and trade. While it is possible that high prices for energy raw materials may positively impact the trade balance, exchange rate and the fiscal balance of Colombia, such high prices would predominantly have an adverse impact on the economies of Panama, El Salvador and Guatemala, which are net importers of fuels. In addition, the decreased availability of certain agricultural items could lead to new pressures on the cost of living in all countries.

In addition to the shocks mentioned above, additional global supply chain constraints are expected. First, the contractionary monetary policies that most countries in the world have implemented will lead to a decrease in aggregate demand, reducing the pressures on supply chains experienced last year. On the other hand, the reduction of supply of certain products as previously mentioned, due to the conflict in Ukraine and Russia, and the lock-downs in various Chinese cities as a result of the zero covid policy implemented by that country, are generating supply pressures supply due to the in availability of ships to load and unload merchandise. As a result, the supply chain crisis is expected to persist during 2022, affecting the Bank’s clients through the general cost of production and cost of living and therefore the Bank’s financial results.

Finally, if the Russian/Ukrainian conflict continues or grows in severity, it could lead to global instability and negatively affect European economies, including those of certain important trading partners for Colombia, Panama, El Salvador and Guatemala, reducing demand for exports other than commodities.

Any additional taxes resulting from changes to tax regulations or the interpretation thereof in countries where the Bank operates, could adversely affect the Bank’s consolidated results.

Uncertainty related to tax legislation represents a constant risk for the Group. Changes in legislation, regulation, and developments resulting from judicial judgments, could affect the tax burdens by increasing tax rates and fees, creating new taxes, limiting deductions and exemptions, and eliminating incentives and non-taxed income.

Among other things, even though the Bank does not normally adopt aggressive positions on tax law interpretation, the national or local tax authorities may not apply the tax law in the same way that we expected. Different interpretations of tax regulations could result in future tax audits, litigation and associated costs, which could negatively affect our results.

In addition, on September 14, 2021 the Colombian Congress issued a tax reform that includes new measures that have had significant impacts on our operations, our clients and our shareholders. The aforementioned measures include, among others, the increase in the tax rate for Corporate Income Tax (“CIT”) purposes and a surcharge which negatively affects our results of operations and cash flow.

Colombia and El Salvador have experienced several periods of violence and instability that could affect the economy and the Bank.

Colombia has experienced periods of criminal violence over the past four decades, primarily due to the activities of guerilla groups and drug cartels, such us the Revolutionary Armed Forces of Colombia (“Fuerzas Armadas Revolucionarias de Colombia” or “FARC”) and the National Liberation Army (“Ejército de Liberación Nacional” or “ELN”). Despite the peace treaty between the Colombian government and the Revolutionary Armed Forces of Colombia (“Fuerzas Armadas Revolucionarias de Colombia” or “FARC”), a lasting decrease in violence or drug-related crime in Colombia or the successful integration of former guerilla members into Colombian society, may not be achieved. An escalation of violence or drug-related crime may have a negative impact on the Colombian economy and on the Bank.

Also, in El Salvador, the increase in violence led the legislative assembly on March 27, 2022 to adopt certain exceptional measures, conferring certain powers on the executive and suspending certain constitutional guarantees.

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Allegations of corruption against the government, politicians, and private industry in the countries where we operate could create economic and political uncertainty and could expose us to additional credit risk.

Allegations of corruption against the government, politicians, and private industry in the countries where we operate could create economic and political uncertainty specially, if the investigations triggered by these cases reach conviction or result in further allegations or findings of illicit conduct committed by the accused parties. Furthermore, proven or alleged wrongdoings could have adverse effects on the political and economic stability of such countries. These adverse political and economic effects may negatively impact our business, including by depressing business volumes, reducing our ability to recover amounts we have loaned to persons or projects involved in illicit or allegedly illicit conduct and/or harming our reputation.

Risk Factors relating to the Bank’s Business and the Banking Industry

Our financial results may be negatively affected by changes to accounting standards.

We report our results and financial position in accordance with IFRS as issued by the International Accounting Standards Board (hereinafter, IASB), as well as the interpretations issued by the International Financial Reporting Interpretations Committee (hereinafter, IFRS-IC). Changes to IFRS or interpretations thereof may cause our future reported results and financial position to differ from current expectations. Such changes may also affect our regulatory capital and financial ratios. We monitor potential accounting changes and, when possible, we determine their potential impact and disclose significant future changes in our financial statements that we expect as a result of those changes. Currently, there are a number of issued but not yet effective IFRS changes, that could be expected to impact our reported results, financial position and regulatory capital in the next several years. For further information about developments in financial accounting and reporting standards, see Note 2. Significant accounting policies to the consolidated financial statements.

Our financial results may be negatively affected by changes to assumptions supporting the value of our goodwill

We test for impairment, at least annually, the goodwill that we have recognized with respect to the financial positions of our operating segments. Our impairment test in respect of the assets recognized as of December 31, 2021 indicated that our goodwill balances are not impaired. The impairment test requires that we make assumptions regarding estimated earnings, discount rates and long-term growth rates impacting the recoverable amount of the goodwill associated with each operating segment and on estimates of the carrying amounts of the operating segments to which the goodwill relates; also, the impairment test requires that we analyze the macroeconomic and political environment of the geographies in which each cash-generating unit (“CGUs”) is located. If the actual results in future periods deviate from the earnings and other assumptions on which our impairment testing is based, the value of the goodwill in any one or more of our businesses may become impaired in the future, resulting in expense charges.

From 2020, the outbreak of COVID-19 triggered exceptional volatility in the financial markets. Accordingly, in connection with the evaluation of economic budgets, forecasts and other assumptions commonly used to determine the recoverable value of goodwill, the Bank considered various macroeconomic circumstances and ran multiple weighted scenarios for assessing the expected future cash flows for each CGU, taking into consideration the impact of COVID-19. However, depending on the time it takes for economic activity to return to pre COVID-19 levels and the uncertainty thereof, there could be adverse impacts on goodwill in future years.

For further information, see Note 2. Significant accounting policies to the consolidated financial statements.

Our financial results may be negatively affected by macroeconomic and other challenges and uncertainties related to the COVID-19 pandemic

The COVID-19 pandemic has affected all of the regions and countries where the Bank operates. There is still a moderate degree of uncertainty about the future direct and indirect impact of the pandemic on our businesses, results of operations and financial condition. The spread of COVID-19 and resulting government controls and restrictions implemented globally have caused an increase in the production costs of goods and services, which are still being experienced, and disruptions in supply chains, which have contributed to rising inflationary pressures and market volatility. During 2021, the

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macroeconomic and epidemiological impacts of the COVID-19 pandemic in the countries where the Bank operates were less pronounced than was experienced during 2020, despite the appearance and global expansion of the omicron variant, which caused a period of uncertainty in global financial markets. Although governments have provided more focused responses to control outbreaks and vaccination programs are positively progressing to gradually cover a larger part of the population, an upward trend in infections level began to be observed as of December 31, 2021, due to the new omicron variant.

The Bank took prudential measures to assess (a) whether uncertainties arose as to the ability to continue generating revenues from contracts with customers and commissions, (b) going concern considerations in relation to liquidity, regulatory capital requirements and concentrations of market risk, (c) whether fair value adjustments were necessary for financial instruments, (d) any potential impact on the carrying value of goodwill and non-financial assets, (e) the measurement of the impact of changes in loan terms agreed with customers, and (f) whether a significant increase in credit risk (SICR) has occurred for its financial assets. The methodology to estimate expected credit losses has been adjusted to incorporate the effects of the COVID-19 pandemic on macroeconomic factors and market conditions and has required ongoing monitoring. However, despite the adjustments made to the model, there can be no assurance that the Bank will not recognize unexpected future losses arising from increases in credit risk resulting from the COVID-19 pandemic. The Bank continues to provide customer support through credit relief and concessions.

The Bank could face additional challenges as a result of the COVID-19 pandemic, including legal and reputational risk due to the increase in the level of customer complaints due to service deficiencies caused by the increase in the use of digital channels and scrutiny regarding the implementation of its initiatives to provide relief to clients affected by the pandemic.

For further information about the current impacts of the COVID-19 pandemic on the Bank's performance and financial position as of December 31, 2021, see Note 2. Significant accounting policies and Note 31. Risk management to the consolidated financial statements.

Changes in banking regulations in Colombia and in other jurisdictions in which the Bank operates could adversely affect the Bank’s consolidated results.

Banking regulations in Colombia and other jurisdictions where the Bank operates, have a material effect on the Bank’s business and operations. Banking regulations may change frequently, and changes may be adopted or regulations may be interpreted in a way that may have an adverse effect on the Bank’s business. Also, the political climate in the region could result in populism and instability that may support further regulation regarding financial institutions. In addition, the increasing tendency towards the enhancement of financial consumer protection standards among legislators, regulators and courts, could result in additional costs for our operations.  

Law 2157 of 2021, enacted in October of 2021, reformed the Habeas financial data law, and seeks to extend, among other things, relief to people who have negative credit bureau reports by establishing new limits on how long information may be retained and amnesty for those who catch up on their defaulted credit obligations. These changes could cause increases in credit risk and cost of credit, as well as problem related to the lack of historical credit information. We are currently evaluating what impact this reform might have on our internal credit risk models.

In addition, the Colombian Government is preparing a regulatory proposal that would implement the international standard of the Basel Committee on Large Exposures (Large Exposures, or LEX). This rule would modify the current rules of legal lending limits and would establish a 25% exposure limit of the Tier 1 Capital with respect to the same counterparty or groups of connected counterparties. We have evaluated how these new limits might impact corporate clients. However, the precise impact will depend on the final terms of the regulatory proposal to be issued by the Ministry of Finance in 2022.

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The Bank is subject to regulatory inspections, examinations, inquiries or audits in Colombia and in other countries where it operates, and any sanctions, fines and other penalties resulting from such inspections, examinations, inquiries or audits could materially and adversely affect the Bank’s business, financial condition, results of operations and reputation.

The Bank is subject to comprehensive regulation and supervision by the banking authorities of Colombia, Panama, El Salvador, Guatemala and the other jurisdictions in which the Bank operates or is an issuer. These banking authorities have broad powers to adopt regulations and impose other requirements affecting or restricting virtually all aspects of the Bank’s capitalization, organization and operations, including the imposition of anti-money laundering measures and the authority to regulate the terms and conditions on which the Bank can extend credit. In the event of non-compliance with applicable regulations, the Bank could be subject to fines, sanctions or the revocation of licenses or permits to operate its business. In Colombia, for instance, if the Bank encounters significant financial problems or becomes insolvent or in danger of becoming insolvent, banking authorities would have the power to take over the Bank’s management and operations. Any sanctions, fines or other penalties resulting from non-compliance with regulations in Colombia, El Salvador, Guatemala, Panama and other jurisdictions in which the Bank operates could materially and adversely affect the Bank’s business, financial condition, results of operations and reputation.

Future restrictions on interest rates or banking fees could negatively affect the Bank’s profitability.

In prior years, the regulators of the jurisdictions in which the Bank operates have considered various legislative and/or regulatory initiatives regarding banking fees. Although most such initiatives have not been adopted in the past, there might be renewed attempts to impose restrictions on banking fees in the future. If we are prohibited or otherwise limited (including by limits with respect to pricing) from continuing to charge our clients for certain products or services, including specified types of transactions, or from imposing charges for products or services that might be introduced in the future, our results of operations and financial condition could be adversely affected.

The tax haven regulation in the countries where the Bank operates could adversely affect its business and financial results.

Colombian tax rules:

Decree 1966 of 2014, as modified by Decree 2095 of 2014 and Decree 1625 of 2016 designated 37 territories as non-cooperative jurisdictions or places of null or minimum taxation (tax havens) for Colombian tax purposes, although neither Panama nor other countries in which the Bank operates, were included on this list. Twenty out of the 37 territories have signed the convention on mutual administrative assistance in tax matters. Additionally, 10 territories carried out an effective exchange of information with Colombia as of December 31, 2018 (Ruling 91 of 2019 Colombian tax authority).

As a result of the tax haven regulation, the Bank’s clients who are residents in the 37 territories would be subject to a 35% withholding tax rate on interest and dividends derived from investments in the Colombian securities market (non-deductibility of payments made to such residents or entities located in tax havens could not proceed unless the required tax amount has been withheld).

Similarly, the tax haven regulation states that these kinds of transactions are subject to the transfer pricing regime. As a result, the Bank must file a transfer pricing report and an informative return for such transactions, regardless of the amount. Additional information disclosure requirements for transactions with related companies could be requested by the tax authorities, any of which could have a negative impact on Bancolombia’s business and financial results due to the disallowance of certain costs and expenses.

Additionally, these transactions could increase the probability of a tax audit by the Colombian authorities.

In order to avoid Panama’s designation as a tax haven, Colombia and Panama signed a memorandum of understanding which states that both countries will negotiate a Double Taxation Treaty (DTT). This treaty is expected to include provisions regarding the exchange of information between Colombian and Panamanian tax authorities.

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Additionally, based on the Multilateral Competent Authority Agreement, Panama enacted in 2019 an internal decree which sets forth that financial institutions are required to send information to the tax authorities in order to be shared with the Colombian government.

Salvadorean tax regime:

Payments made for any product or service (i.e., intangible assets, services, awards, dividends, interest, etc.) to foreign entities located in tax havens are subject to a 25% withholding tax. Deductions for these expenses cannot be included in the corporate income tax return in case the tax amount has not been withheld.

Moreover, transactions with tax havens territories are subject to the transfer pricing regime and El Salvador does not have a double taxation treaty with any country classified as a tax haven. The Salvadoran tax administration lists the territories and countries considered as tax havens.

Guatemala considerations:

Guatemala does not have regulation on tax havens.

The Bank and most of its Subsidiaries are subject to the U.S. Foreign Account Tax Compliance Act of 2010 and the OECD’s Automatic Exchange of Information - Common Reporting Standard (CRS).

Bancolombia and most of its subsidiaries are considered foreign financial institutions (“FFIs”) under the Foreign Account Tax Compliance Act of 2010 (“FATCA”) (see “Item 4. Information on the Company – B. Business Overview – B.8. Supervision and Regulation – International regulations applicable to Bancolombia and its subsidiaries”). Additionally, Bancolombia and some of its subsidiaries are subject to the reporting obligations derived from the conventions that implement the Common Reporting Standard (“CRS”) approved by the OECD.

Given the size and the scope of the Bank’s international operations, we have taken measures and implemented procedures aimed at complying with FATCA and CRS, including transmitting to the relevant authorities the reports required under FATCA and CRS.

However, if the Bank cannot satisfy the requirements thereunder, certain payments to Bancolombia, or its Subsidiaries, may be subject to withholding under FATCA or other penalties imposed by each government. The possibility of such withholding or penalties and the need for accountholders and investors to provide certain information may discourage some customers or potential customers from banking with us, thereby adversely affecting our results of operations and financial condition. In addition, compliance with the terms of the intergovernmental agreements (“IGA”), particular agreements entered into with the IRS, the international conventions signed for the exchange of information under CRS, and the laws or any other regulations enforced in the relevant jurisdictions may increase our compliance costs. Legislation and regulations implementing FATCA and CRS in some of the countries in which the Bank operates remain under development, and the reporting dates vary depending on the jurisdiction.

The Bank may be exposed to increased costs and liabilities in the event of the failure of its services providers to perform their obligations under key services contracts.

The Bank enters into contracts with third parties who provide certain key services that are essential to its business. These services include online banking platforms, data processing and payment services, clearing and settlement services, software for processing credit and debit card services, and technological infrastructure, among others. The Bank faces the risk of operational disruption, failure or capacity constraints due to its dependency on such third-party vendors for certain components of its systems.

While the Bank conducts due diligence prior to engaging with third party service providers and performs ongoing monitoring of vendor controls, it does not control their operations. If any of the Bank´s key service providers fail to fulfill any of their contractual obligations or causes disruptions in services, (including, failure to handle current or higher volumes, or poor performance of services and failure to comply with applicable laws and regulations), the Bank’s ability

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to conduct its businesses could be adversely affected and could also negatively impact its results of operations and financial position. In addition, the Bank may be required to incur significant additional costs to find replacement providers. Furthermore, the unavailability of the services provided by some technology and other vendors could result in the unavailability of certain channels through which our clients execute transactions with us until a replacement provider is engaged, which could result in lost revenue, additional costs and, potentially, adverse regulatory consequences and reputational harm.

The Bank is subject to credit risk and estimating exposure to credit risk involves subjective and complex judgments.

A number of our products expose the Bank to credit risk. These products include loans, financial leases, guarantees and lending commitments.

The Bank estimates and establishes reserves for credit risk and potential credit losses. This process involves subjective and complex judgments, including projections of economic conditions and assumptions about the ability of our borrowers to repay their loans. This process is also subject to human error as the Bank’s employees may not always be able to assign an accurate credit risk rating to a client, which may result in the Bank’s exposure to a higher credit risk than one indicated by the Bank’s risk rating system. The Bank may not be able to timely detect these risks before they materialize, or due to limited resources or available infrastructure, the Bank’s employees may not be able to effectively implement its credit risk management system, which may increase the Bank’s exposure to credit risk. Moreover, the Bank’s failure to continuously refine its credit risk management system may result in a higher risk exposure for the Bank, which could materially and adversely affect its results of operations and financial position.

Overall, if the Bank is unable to effectively control the level of non-performing or poor credit quality loans in the future, or if its loan loss reserves are insufficient to cover future loan losses, the Bank’s financial condition and results of operations may be materially and adversely affected.

The amount of the Bank’s non-performing loans may increase in the future as a result of factors beyond the Bank’s control, such as changes in the income levels of the Bank’s borrowers, increases in the inflation rate or an increase in interest rates, the impact of macroeconomic trends and political events affecting Colombia and other jurisdictions in which the Bank operates or has exposure (especially Panama, El Salvador and Guatemala) or events affecting specific industries. Any of these developments could have a negative effect on the quality of the Bank’s loan portfolio, requiring the Bank to increase provisions for loan losses and resulting in reduced profits or in losses.

Also, modeling for expected credit losses (ECL) has been made more complex by the effects of the COVID-19 pandemic on market volatility, macroeconomic factors and credit relief, and has required ongoing monitoring and more frequent testing across the Bank, particularly of credit models. As a consequence, the Bank recorded a general provision adjustment (Overlay) on the loans for which relief had been granted due to the COVID-19 pandemic in Panama and Colombia and adjusted the macroeconomic variables to avoid excessively procyclical assumptions. There can be no assurance that, even after these adjustments to the model, the Bank will not have futures losses arising from the model uncertainty that has resulted from the COVID-19 pandemic or other events that cannot be predicted.

Risks relating to the use of quantitative models and information may adversely impact the Bank’s business strategies and results.

In recent years, the use of mathematical and statistical models has spread rapidly in different areas of the Bank. The use of these models brings benefits such as objectivity, automation and efficiency, but also entails costs related to the resources required for their development as well as heightened risks.

The heightened risks arise from three fundamental sources:  

(1)

Data deficiencies in both availability and quality.

(2)

Methodological errors in the design of the model such as volatility in the estimates, inadequate simplifications or approximations, erroneous hypotheses, bias identification/fixing and incorrect design.

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(3)

The inappropriate use of the model which may include the application outside of its intended use, implementation errors, lack of updating or recalibration.

The use of models always carries model risk, which is defined as the potential for adverse consequences, including losses, from decisions based on incorrect or misused models. Decisions based on inadequate models will have a negative impact on the implementation of business strategies, risk identification and measurement, position valuation, stress testing, capital adequacy assessment, customer asset management, compliance with internal limits or compliance with financial or regulatory information requirements and issuance of public information.

The Bank is subject to credit risk with respect to its non-traditional banking businesses including investing in securities and entering into derivatives transactions.

Non- traditional sources of credit risk can arise from, among other things: investing in securities, entering into derivative contracts under which counterparties have obligations to make payments to the Bank, and executing securities, futures, or currency trades from the Bank’s proprietary trading desk that fail to settle at the required time due to non-delivery by the counterparty or systems failure by clearing agents, exchanges, clearing houses or other financial intermediaries. Any significant increases in exposure to any of these non-traditional risks, or a significant decline in the credit quality or the insolvency of any of the counterparties, could materially and adversely affect the Bank’s results of operations and financial position.

The Bank is subject to risks from concentration in its loan portfolio. Problems with one or more of its largest borrowers may adversely affect its financial condition and results of operations.

As of December 31, 2021, the aggregate outstanding principal amount of the Bank’s 20 largest economic groups, on a consolidated basis, represented 11.2% of the Bank’s loan portfolio. No single group exposure represented more than 2% of the loan book. Problems with one or more of the Bank’s largest economic groups could materially and adversely affect its results of operations and financial position.

The value of the collateral securing the outstanding principal and interest balance of the Bank’s loans may not be sufficient to cover such outstanding principal and interest. In addition, the Bank may be unable to realize the full value of the collateral or guarantees securing the outstanding principal and interest balance of its loans.

The Bank’s loan collateral primarily includes real estate, owned assets used for financial leasing transactions and other assets that are located primarily in Colombia, El Salvador, Panama and Guatemala, the value of which may significantly fluctuate or decline due to factors beyond the Bank’s control. Such factors include market factors, environmental risks, macroeconomic factors and political events affecting the local economy. In addition, the Bank may face difficulties in enforcing its rights as a secured creditor. Timing delays, procedural problems enforcing collateral and local protectionism may make foreclosures on collateral and enforcement of judgments difficult. Any decline in the value of the collateral securing the Bank’s loans may result in a reduction in the recovery from collateral realization and may have an adverse impact on the Bank’s results of operations and financial condition.

The Bank is subject to market risk

The Bank is directly and indirectly affected by changes in market conditions. Market risk, or the risk of losses in positions arising from movements in market prices, is inherent in the products and instruments associated with our operations, including loans, deposits, securities, bonds, long-term debt, short-term borrowings, proprietary trading in assets and liabilities and derivatives. Changes in market conditions that may affect our financial condition and results of operations include fluctuations in interest and currency exchange rates, securities prices and changes in the implied volatility of interest rates and foreign currency exchange rates, among others.

The Bank’s results of operations are sensitive to fluctuations in interest rates.

The Bank holds a substantial portfolio of loans and debt instruments that have both fixed and floating interest rates. Therefore, changes in interest rates could adversely affect our net interest margins as well as the value of the debt

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instruments. Increases in interest rates may reduce the market value of the Bank’s debt instruments, leading to smaller gains or larger losses on these investments. Sustained high interest rates have historically discouraged customers from borrowing and have resulted in increased delinquencies in outstanding loans and deterioration in the quality of assets. On the other hand, decreases in interest rates may cause margin compression and lower net interest income as the Bank usually maintains more assets than liabilities at variable rates. Decreasing interest rates also may trigger loan prepayments which could negatively affect the Bank’s net interest income. Generally, in a declining interest rate environment, prepayment activity increases, reducing the weighted average maturity of the Bank’s interest earning assets and adversely affecting its operating results. Prepayment risk also has a significant adverse impact on the Bank’s earnings from its credit card and collateralized mortgage obligations, since prepayments could shorten the weighted average life of these portfolios, which may result in a mismatch in funding or in reinvestment of the prepayment proceeds at lower yields. In addition, these risks could significantly impact the Bank’s portfolio as well as portfolios managed by the Bank and owned by third parties. To the extent we experience withdrawals of third-party assets, our asset management revenues and related income will be adversely affected.

The Bank’s income from its proprietary trading activities is highly volatile.

The Bank derives a portion of its profits from its proprietary trading activities. Income from this activity is highly volatile and depends on numerous factors beyond the Bank’s control, such as the general market environment, overall market trading activity, interest rate levels, fluctuations in exchange rates, oil prices and general market volatility. A significant decline in the Bank’s trading income, or the incurrence of a trading loss, could adversely affect the Bank’s results of operations and financial position.

The Bank has significant exposure to sovereign risk, and especially Colombian and Salvadoran sovereign risk, and the Bank’s results could be adversely affected by decreases in the value of its sovereign debt instruments.

The Bank’s debt instruments portfolio is primarily composed of sovereign debt instruments. Therefore, the Bank’s results are exposed to credit, market, and liquidity risk associated with sovereign debt, in particular risk associated with securities issued or guaranteed by the Colombian Government. As of December 31, 2021, the Bank’s total debt instruments represented 9.94% of its total assets, and 40.41% of these securities were issued or guaranteed by the Colombian Government. A significant decline in the value of the securities issued or guaranteed by the Colombian Government could adversely affect the Bank’s debt instruments portfolio and consequently the Bank’s results of operations and financial position.

In addition, during the last year, the sovereign risk associated with the securities issued or guaranteed by the El Salvador Government has increased. El Salvador 5 year credit default swap, credit derivative contracts that enable investors to swap credit risk on a company, a country or another entity, has increased from 670 bps as of December 31, 2020 to 1,819 bps as of December 31, 2021. The securities issued or guaranteed by the El Salvador Government represented 5.81% of the Bank’s total debt instruments, as of December 31, 2021, and a significant decline on the value of these securities could affect the Bank’s debt instruments portfolio.

The Bank is subject to market, liquidity, operational and structural risks associated with its derivative transactions.

The Bank enters into derivative transactions for hedging purposes on its own account and for its customers. The Bank is subject to market, liquidity (due to the difficulty in closing out a trade prior to maturity if bid-ask spreads are too large, representing a significant cost) and operational risk associated with these transactions, including basis risk (the risk of loss associated with variations in the spread between the asset yield and the funding and/or hedge cost) and credit or default risk (the risk of insolvency or other inability of the counterparty to a particular transaction to perform its obligations thereunder). In addition, the market practice and documentation for derivative transactions is less developed in the jurisdictions where the Bank operates as compared to other more economically developed countries, and the court systems in such jurisdictions have limited experience in dealing with issues related to derivative transactions. As a result, there are increased operating and structural risks associated with derivatives transactions in these jurisdictions.

In addition, the execution and performance of derivatives transactions depend on the Bank’s ability to develop adequate control and administrative systems, and to hire and retain qualified personnel. Moreover, the Bank’s ability to adequately

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monitor, analyze and report these derivative transactions depends, to a great extent, on its information technology systems. These factors may further increase the risks associated with these transactions and could materially and adversely affect the Bank’s results of operations and financial position.

The Bank is subject to operational risks and losses.

The Bank is exposed to operational risk, including the risks from fraud by employees or third parties, human errors, inadequate definition of processes or technological failures that affect the availability of financial services or appropriate processing, authorization and registration of transactions and operations. The financial sector is particularly vulnerable to different forms of fraud, due to the ease of monetization and conversion into cash of the proceeds of such fraud. Products and services that involve money outflows or transfers are constantly affected by new fraudulent schemes.

Due to the nature of financial activities and their reliance on systems for the processing, authorization and registration of operations, the Bank may be exposed to interruption and technological failures in the processing of operations that affect the availability and quality of products and channels to customers, in both live and digital scenarios.

The Bank’s businesses rely heavily on data collection, processing and storage systems, the failure of which could materially and adversely affect the effectiveness of its risk management, reputation and internal control system as well as its financial condition and results of operations.

All of the Bank’s principal businesses are highly dependent on the ability to timely collect and process a large amount of financial and other information at its various digital and physical channels across numerous markets, at a time when transaction processes have become increasingly complex with increasing volume. The proper functioning of financial control, accounting or other data collection and processing systems is critical to the Bank’s businesses and to its ability to compete effectively.

A partial or complete failure of any of these primary systems could materially and adversely affect the Bank’s decision-making process, its risk management and internal control systems, the quality of its service, and the Bank’s ability to respond on a timely basis to changing market conditions. If the Bank cannot maintain effective data collection, processing, storage and management systems, its business operations, financial condition, reputation, and results of operations could be materially and adversely affected.

The Bank is also dependent on information systems to operate its website, process transactions, respond to customer inquiries on a timely basis and maintain cost-efficient operations. The Bank may experience operational problems with its information systems as a result of system failures, viruses, computer hackers or other causes. Any material disruption or slowdown of its systems could cause information, including data related to customer requests and other client information, to be lost, compromised, or to be delivered to the Bank’s clients with delays or errors, which could reduce demand for the Bank’s services and products, resulting in additional costs for the Bank and potentially fines and penalties by regulators which could materially and adversely affect the Bank’s results of operations and financial position. To guarantee service continuity, the Bank plans and implements exercises related to business continuity and disaster recovery as well as cybersecurity risks and vulnerabilities´ management, according to internal and external control areas requirements. There can be no assurance that these measures will successfully eliminate or substantially mitigate the risk associated with failure of our data collection, processing, and storage systems.

The Bank is subject to cyber-security risk.

Cyber risk remains one of the main concerns of the financial sector and is a critical risk for the Bank. The cybersecurity threat landscape is constantly evolving and cyberattacks can be accomplished by insiders or outsiders through sophisticated or common techniques, such as the inappropriate use of privileged account on core systems, infiltration of ransomware or malware, phishing, interception of confidential data in cyberspace, distributed denial of services attacks, and other attacks that may result in monetary losses, reputational damage or the interruption of business services. These cyberattack scenarios can also impact cloud services providers or third party vendors, which could adversely affect both their operations and those of the Bank’s and its clients.

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The global COVID-19 pandemic forced the Bank to connect a much larger number of devices to the corporate network in order to allow employees to execute most of their routine processes from home. These actions have increased the attack perimeter, have led to less visibility over the physical security of systems, and have made it more difficult to quickly patch and update some of our cybersecurity corporate policies, creating opportunities for cybercriminals. The Bank´s Security Operation Center - SOC has seen an exponential growth in the number of cyberattacks and this increase, added to events that cybercriminals have carried out in the financial and non-financial sectors, has made it more difficult to acquire insurance policies with adequate coverage against cyber risks and, when acquired, with much higher prices.

Due to the increase of cybersecurity risks associated to the need for accessibility, flexibility, and scalability required by the hybrid work environment and our on-premise and cloud solutions, the Bank’s management constantly invests significant resources in improving its physical and virtual security control environment to improve the cyber risk methodologies and processes; however, the Bank recognizes that it is not possible to contain all the future cyber attacks.

For further information see “ITEM 4. Information on the Company – B. Business Overview- B.9. Cybersecurity framework”.

Failures related to the Bank’s information technology infrastructure and management information systems could adversely affect the Bank’s competitiveness, reputation, financial condition and results of operations.

In 2021, the Bank experienced certain technological failures, which temporarily affected products and services partially or totally in some cases. The occurrence of these events resulted in certain hours of unavailability of service to our customers. Although these events interrupted the Bank’s ability to provide services, they did not have any financial impacts on the organization. However, a prolonged or more severe service interruption could generate repercussions such as loss of clients, fines and sanctions by the regulators, refunds to customers and reputational damage.

The Bank is exposed to ESG risks that could affect the Bank’s financial condition and results of operations.

While the Paris Climate Protection Agreement and the United Nations’ 2030 Agenda for Sustainable Development are not industry-specific, other initiatives are contemplated or are in early stages that specifically involve financial services, challenging the Bank’s strategies to incorporate ESG factors.

In addition, sustainability is gaining importance in society and is increasing focus on topics such as climate change, social inequality, and corporate misconduct, generating rapid changes in market sentiment which could have adverse impacts on the Bank’s financial condition and results of operations.

Investors around the world are increased demanding sustainable products. This focus on ESG factors is influencing the reputational and business success of financial institutions in the countries where the Bank operates.

In terms of social inequality, the pandemic intensified social inequities due to the lack of access to opportunities and the meeting of basic needs, generating gaps in equity, diversity, and inclusion and exacerbating the risk of increasing polarization and resentment within societies resulting in both peaceful and non-peaceful demonstrations against institutions.

In terms of corporate misconduct, COVID-19 has highlighted the importance of good governance practices, associated with the evaluation and supervision of non-financial and emerging risks, to comprehensively manage risks, identifying, monitoring, and controlling their impacts.

Finally, among the ESG issues, climate change is a critical concern, it exposes the Bank to physical and transition risks, which impact or exacerbate other typical risks, such as credit, market, liquidity, operational, and reputational risk.

The Bank is vulnerable to financial risks related to the consequences of climate change through physical impacts arising from the rise in the frequency and severity of climate events such as droughts, storms, floods and heatwaves as well as events that cause gradual deterioration such as changes in precipitation levels and rising sea levels. Such events and long-term shifts may damage, destroy or otherwise impact the value or productivity of the Bank’s properties and other assets,

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including the Bank’s branches, data centers and operations; reduce the availability of insurance; and/or disrupt the Bank’s operations and other activities through prolonged outages. Such events and long-term shifts may also have a significant impact on our customers, which could amplify credit risk by diminishing borrowers’ repayment capacity or collateral values, and other businesses and counterparties with whom we transact, which could have a broader impact on the economy, supply chains and distribution networks

In addition, the Bank is exposed to the risks that arise from the drive to transition towards a carbon neutral economy Transition risks may result from changes in policies; laws and regulations; technologies; and/or market preferences to address climate change. Such changes could materially, negatively impact our business, results of operations, financial condition and/or our reputation, in addition to having a similar impact on our customers. Banking regulators and supervisory authorities, investors and other stakeholders have increasingly viewed financial institutions as important in helping to address the risks related to climate change both directly and with respect to their customers, which may result in financial institutions coming under increased pressure regarding the disclosure and management of their climate risks and related lending and investment activities. Given that climate change could impose systemic risks upon the financial sector, either via disruptions in economic activity resulting from the physical impacts of climate change or changes in policies as the economy transitions to a less carbon-intensive environment, the Bank faces regulatory risk of increasing focus on our resilience to climate-related risks, including in the context of stress testing for various climate stress scenarios. Ongoing legislative or regulatory uncertainties and changes regarding climate risk management and practices may result in higher regulatory, compliance, credit and reputational risks and costs.

In terms of liquidity risk, severe weather events that cause macro-economic shocks may increase liquidity demand and refinancing risk.

Finally, if the Banks fails to appropriately measure and manage the various risks resulting from climate change or fails to adapt its strategy and business model to the changing regulatory requirements and market expectations, its reputation, business, results of operations and financial condition could be adversely affected.

The Bank’s ability to attract and retain specialized talent could impact some business objectives.

The current economic landscape requires workforces to exhibit new skills and attributes such as creativity, innovation and flexibility, which are necessary to adapt the Bank’s operations to constant technological advances, and to update the Bank’s business models and strategies to develop new products and services. To respond to these trends, many companies, including financial institutions such as the Bank, are struggling to engage employees with specialized knowledge in a variety of technological information areas, including data science, quantitative resources, information security and other technical areas, in which it is becoming more difficult to acquire and retain staff on a cost-effective basis.

The Bank’s strategic objectives are linked to their human talent. Specifically, the development of new products, services and digital tools demands that the Bank’s human talent have specialized capabilities to carry out the relevant process, enabling the Bank to achieve competitive advantages.

While the Bank has implemented strategies to attract and retain experienced and skilled professionals, the lack of a specialized workforce to fill positions that require this kind of knowledge in various areas could negatively affect the Bank’s ability to deal with future challenges, slow the digital business strategy execution, including development of new products and affect the Bank’s results of operations.

Digital misinformation could adversely affect the Bank’s reputation as well as its operational and financial results.

The increase in digital interconnection has increased the spread and distribution of digital content across social media networks where mentions of the Bank increased over 280% in 2021 through texts, photos, audio, and videos, some of which are used with the intent to, among other purposes, commit fraud. Such digital misinformation is related to inaccurate, exaggerated, or untrue information which increases negative sentiment towards the brands that can impact organizations, such as the Bank, if used to blackmail or defame the Bank’s reputation to negatively affect the trust of customers and other

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interest groups in the financial services industry. Such developments could lead to reduced business for the Bank which would negatively affect the operational, economic, and reputational performance of the Bank.

Acquisitions and strategic alliances may not perform in accordance with expectations or may disrupt the Bank’s operations and adversely affect its profitability.

An element of the Bank’s business strategy is to identify and pursue growth-enhancing strategic opportunities. The Bank may base assessments of potential acquisitions and alliances on assumptions with respect to operations, profitability and other matters that may subsequently prove to be incorrect, and any future acquisitions, investments and alliances may not produce the anticipated synergies or perform in accordance with the Bank’s expectations which could adversely affect its operations and profitability. In particular, the Bank holds a minority financial investment, through a private equity fund, in an infrastructure project located in Colombia. In previous years, the main shareholder of the project and the concession company faced negative press related to irregular practices. If any of these situations result in sanctions or convictions then the company in which the Bank indirectly holds a minority stake, which is the holder of a toll road concession, may suffer a reputational harm, which in turn may have an adverse impact on its results of operations and financial condition and the return on the Bank’s investment.

Downgrades in the credit ratings of the Bank and its subsidiaries would increase their cost of borrowing funds and make their ability to raise new funds, attract deposits or renew maturing debt more difficult.

The Bank’s, and its subsidiaries’, credit ratings are an important component of the liquidity profile of each entity, and their ability to successfully compete depends on various factors, including their financial stability as reflected by their credit ratings. A downgrade in the credit ratings of the Bank or its subsidiaries would increase their cost of raising funds from other banks or in the capital markets. Purchases of the Bank’s or its subsidiaries’ securities by institutional investors could be reduced if they suffer a decline in their credit ratings. The ability of the Bank or its subsidiaries to renew maturing debt could become restricted and the terms for such renewal more expensive if their credit ratings were to decline. The Bank’s, and its subsidiaries’, lenders and counterparties in derivative transactions are sensitive to the risk of a credit rating downgrade. A downgrade in the credit rating of the Bank or its subsidiaries may adversely affect perception of their financial stability and their ability to raise deposits, which could make each entity less successful when competing for deposits and loans in the marketplace.

The Bank faces risks relating to regulatory compliance in general, and in particular with respect to laws relating to anti-competitive practices, consumer protection and protection of personal data.

The Bank must comply with laws and regulations related to, among other things, anti-competitive practices, merger control unfair competition provisions, personal data protection and consumer protection. The Bank has a special unit responsible for overseeing and ensuring regulatory compliance in general. To ensure compliance for personal data law, the Bank has developed a comprehensive data protection program.

The risk of non-compliance or non-fulfillment of these laws and regulations may result in significant administrative sanctions imposed by the Superintendence of Industry and Commerce (“SIC”) and the Colombian Superintendence of Finance.

The Bank may not be able to prevent all risks associated with regulatory compliance or detect all instances of non-compliance with the regulations described above. Any failure by the Bank to detect and prevent the aforementioned practices in a timely manner could damage the Bank’s reputation and cause it to incur substantial fines and penalties which could adversely affect the Bank’s results of operations and financial position.

The Bank’s policies and procedures may not be able to detect money laundering, terrorism financing, corruption or other illegal or improper activities fully or on a timely basis.

The Bank is required to comply with applicable anti-money laundering, anti-terrorism and anti-corruption laws and regulations. These laws and regulations require the Bank, among other things, to adopt and enforce “know your customer” policies and procedures and to report suspicious and large transactions to the applicable authorities. While the Bank has

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adopted policies and procedures (including ultimate beneficial owners identification) aimed at preventing and detecting the use of its banking network for money laundering and terrorism financing activities and by terrorists and terrorist-related organizations and individuals generally, as the methods used by criminals evolve and become increasingly sophisticated, such policies and procedures may not completely eliminate the risk that the Bank may be used by other parties to engage in money laundering, terrorism financing, corruption or other illegal or improper activities.

The Bank is subject to laws and regulations that prohibit corrupt payments to public officials, including the U.S. Foreign Corrupt Practices Act and Colombian regulations on transnational bribery. The Bank has anti-corruption procedures, which incorporate, among others, an anti-corruption policy, training, reporting channels, monitoring, internal investigations, and sanctions. While this system is designed to prevent and detect corrupt behavior, it does not completely eliminate the risk that the Bank´s employees, providers, clients or agents may engage in corrupt practices.

If the Bank fails to fully comply with applicable laws and regulations, it may face fines, penalties or other liabilities including restrictions on its ability to conduct business. In addition, the Bank’s business and reputation could suffer if it is not able to prevent and detect money laundering, terrorism financing, corruption or other illegal practices.

The Bank is subject to increasing competition which may adversely affect its results of operations.

The Bank operates in a highly competitive environment and management expects increasing competition in the jurisdictions where the Bank operates.

Intensified merger activity in the financial services industry has produced larger, better capitalized and more geographically diverse firms that are capable of offering a wider array of financial products and services at more competitive prices. Also, the emergence of new financial technologies, unregulated financial intermediaries (known as “shadow banking”) and the recent enactment of regulations aimed at enabling non-Colombian residents (other than individuals) to offer loans in COP, may increase competition for the Bank.

The Bank’s ability to maintain its competitive position depends mainly on (i) its ability to fulfill new customers’ needs through the development of new products and services, (ii) the ability to offer adequate services and strengthen its customer base through cross-selling and (iii) the ability to attract and retain human talent. For that reason, the Bank’s business will be adversely affected if the Bank is not able to maintain efficient service strategies.

Last but not least, the Bank’s efforts to offer new services and products might not succeed if product or market opportunities develop more slowly than expected or if the profitability of opportunities is undermined by competitive pressures.

The Bank is subject to operational and strategic risks associated with new services on digital platforms such as Banking as a Service and Open Banking.

The financial services industry is undergoing massive digital disruption due to market expectations, which include new digital services and changes in business models allowing third-party alliances. The development of new services on digital platforms creates challenges in risk management which may generate economic and reputational impacts.

Among the strategic risks are the non-traditional new competitors and their ability to gain traction in the new services and digital platforms during initial development. Other risks arising from this evolution are the occurrence of fraud, failures in processes, legal compliance and data protection due to the increasing initiatives related to services on digital platforms such as Banking as a Service (BaaS) and Open Banking in which data, processes, and business functionalities are made available in an ecosystem of banks, customers, and third parties.

Discontinuation of the London InterBank Offered Rate (“LIBOR”), and the regulation and implementation of a replacement benchmark rate could adversely affect our business, financial condition and result of operations.

In 2017, the U.K. Financial Conduct Authority announced that it would no longer require banks to submit rates for the calculation of the LIBOR benchmark after 2021. Additionally, in March 2021, the UK Financial Conduct Authority

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announced that the publication of LIBOR on a representative basis will cease for the one-week and two-month USD LIBOR settings immediately after December 31, 2021, and the remaining USD LIBOR settings immediately after June 30, 2023. This announcement may trigger future changes in the rules or methodologies used to calculate benchmarks or lead to the discontinuation or unavailability of benchmarks.

The Bank is exposed to assets and liabilities linked to the calculation of LIBOR. For more information, see Item 5 “Operating and Financial Review and Prospects – B. Liquidity and Capital Resources – B.1 Liquidity and Funding”.

Any failure by market participants, such as the Bank to successfully  introduce benchmark rates to replace LIBOR and implement effective transitional arrangements to address the discontinuation of LIBOR could result in disruption of the financial and capital markets. In addition, the transition process to an alternative reference rate could impact the Bank’s business, financial condition or result of operations, as a result of:

An adverse impact in pricing, liquidity, value, return and trading for a broad array of financial products, loans and derivatives that are included in the Bank’s financial assets and liabilities.
Extensive changes to internal processes and documentation that contain references to LIBOR or use formulas that depend on LIBOR.
Disputes, litigation or other actions with counterparties regarding the interpretation and enforceability of provisions in LIBOR-based products such as fallback language or other related provisions.
The transition and development of appropriate systems and analytics to effectively transition the Bank’s risk management processes from LIBOR-based products to those based on one or more alternative reference rates in a timely manner; and
An increase in prepayments of LIBOR-linked loans by the Bank’s clients.

From January 2022, the Bank began to offer products indexed to the SOFR rate, and determined not to offer new products indexed to the LIBOR rate.

Risks Relating to the Preferred Shares and the ADSs.

Preemptive rights may not be available to holders of American Depositary Receipts (“ADRs”) evidencing ADSs.

The Bank’s by-laws and Colombian law require that, whenever the Bank issues new shares of any outstanding class, it must offer the holders of each class of shares (including holders of ADRs) the right to purchase a number of shares of such class sufficient to maintain their existing percentage ownership of the aggregate capital stock of the Bank. These rights are called preemptive rights. United States holders of ADRs may not be able to exercise their preemptive rights through The Bank of New York Mellon, which acts as depositary (the “Depositary”) for the Bank’s ADR facility, unless a registration statement under the Securities Act is effective with respect to such rights and class of shares or an exemption from the registration requirement thereunder is available. The Bank is obligated to file a registration statement or find a corresponding exemption only if it determines to extend the rights to holders of the ADRs. Although it is not obligated to, do so, the Bank intends to consider at the time of any rights offering the costs and potential liabilities associated with any such registration statement, the benefits to the Bank from enabling the holders of the ADRs to exercise those rights and any other factors deemed appropriate at the time before it makes a decision as to whether to file a registration statement. Accordingly, the Bank may in some cases decide not to file a registration statement.

Under the deposit agreement between the Bank and the Depositary, only the Depositary is entitled to exercise preemptive rights, and the Depositary has no obligation to make available preemptive rights to holders of ADRs. If the Bank offers or causes to be offered to the holders of any deposited securities, including preferred shares of the Bank, any rights to subscribe for additional preferred shares of the Bank or any rights of any other nature, the Depositary has discretion as to the procedure to be followed in making such rights available to any holders of ADRs or in disposing of such rights on behalf of any holders of ADRs and making the net proceeds available to such holders of ADRs. If by the terms of such rights offering or for any other reason, the Depositary does not either make such rights available to any holders of ADRs

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or dispose of such rights and make the net proceeds available to such holders of ADRs, then the Depositary will allow the rights to lapse. Whenever the rights are sold or lapse, the equity interests of the holders of ADRs will be proportionately diluted.

Exchange rate fluctuations may adversely affect the Colombian economy, the market price of the Bank’s ADSs, and the dividends payable to holders of the Bank’s ADSs.

Colombia has adopted a floating exchange rate system. The Central Bank maintains the power to intervene in the exchange market in order to consolidate or dispose of international reserves, and to control any volatility in the exchange rate. From time to time, including during 2021, there have been significant fluctuations in the exchange rate between the Colombian peso and the U.S. dollar. Unforeseen events in the international markets, fluctuations in interest rates, volatility of the oil price in the international markets, or changes in capital flows, may cause exchange rate instability that could generate sharp movements in the value of the peso. Because a portion of our assets and liabilities are denominated in, or indexed to, foreign currencies, especially the U.S. dollar, sharp movements in exchange rates may negatively impact our results. In addition, exchange rate fluctuations may adversely impact the value of dividends paid to holders of our ADSs as well as the market price and liquidity of ADSs.

The Bank’s preferred shares have limited voting rights.

The Bank’s corporate affairs are governed by its by-laws and Colombian law. Under the Bank’s by-laws and Colombian law, the Bank’s preferred stockholders may have fewer rights than stockholders of a corporation incorporated in a U.S. jurisdiction. Under the Bank’s by-laws and Colombian corporate law, holders of preferred shares (and, consequently, holders of ADRs) have no voting rights in respect of preferred shares, other than in limited circumstances as described in “Item 10. Additional Information – B. Memorandum and Articles of Association – Voting Rights – Preferred Shares”. Holders of the Bank’s preferred shares, including holders of ADRs, are not entitled to vote for the election of directors or to influence the Bank’s management policies.

Holders of the Bank’s ADRs may encounter difficulties in the exercise of dividend and voting rights.

Holders of the Bank’s ADRs may encounter difficulties in the exercise of some of their rights with respect to the shares underlying ADRs. If the Bank makes a distribution to holders of underlying shares in the form of securities, the Depositary is allowed, in its discretion, to sell those securities on behalf of ADR holders and instead distribute the net proceeds to the ADR holders. Also, even in those limited instances in which the preferred shares represented by the ADRs have the power to vote, under some circumstances, ADR holders may not be able to vote by giving instructions to the depositary. This may occur if ADR holders do not receive from the Depositary a notice of meeting sufficiently prior to the instruction date to ensure that the Depositary will vote the preferred shares represented by the ADRs in accordance with instructions received from such holders. There are no circumstances in which holders of ADRs may vote in a way other than by providing instructions to the Depositary.

Relative illiquidity of the Colombian securities markets may impair the ability of an ADR holder to sell preferred shares.

The Bank’s common and preferred shares are listed on the Colombian Securities Exchange, which is relatively small and illiquid compared to securities exchanges in major financial centers. In addition, a small number of issuers represent a disproportionately large percentage of market capitalization and trading volume on the Colombian Securities Exchange. A liquid trading market for the Bank’s securities might not develop on the Colombian Securities Exchange. A limited trading market could impair the ability of an ADR holder to sell preferred shares (obtained upon withdrawal of such shares from the ADR facility) on the Colombian Securities Exchange in the amount and at the price and time such holder desires and could increase the volatility of the price of the ADRs.

Changes in Colombia’s tax regime may affect ADRs tax treatment.

ADRs do not have the same tax benefits as other equity investments in Colombia. ADRs represent Bancolombia’s preferred shares and are held through a fund of foreign capital in Colombia which is subject to a specific tax regulatory

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regime. Accordingly, the applicable law in Colombia to equity investments, in particular, those relating to dividends and profits from sale, are not applicable to ADRs, including the Bank’s ADRs.

However, the tax regime applicable to ADRs may change from time to time, considering that in recent years the Colombian tax regime has undergone several changes.

For more information see “Item 10. Additional Information. –E. Taxation –Colombia Taxation”.

ITEM 4           INFORMATION ON THE COMPANY

A.                   HISTORY AND DEVELOPMENT OF THE COMPANY

Bancolombia is one of the biggest Colombian financial institutions, with presence in other jurisdictions such as Panama, El Salvador, Puerto Rico, Guatemala and Barbados, providing a wide range of financial products and services to a diversified individual, corporate, and government customer base throughout Colombia, Latin America and the Caribbean region.

Bancolombia is a stock company (“sociedad anónima”) domiciled in Medellin, Colombia and operates under Colombian laws and regulations. Bancolombia was incorporated in Colombia in 1945. In May 2007, Bancolombia Panama acquired Banagrícola. In October 2013, Bancolombia acquired Banistmo, and Bancolombia Panama acquired a 40% interest in Grupo Agromercantil. On December 30, 2015, Bancolombia Panama acquired an additional 20% interest, resulting in control of Grupo Agromercantil, and the remaining 40% on September 29, 2020.

Since 1995, Bancolombia has maintained a listing on the NYSE, where its ADSs are traded under the symbol “CIB”, and on the Colombian Securities Exchange, where its preferred shares are traded under the symbol “PFBCOLOM”. Since 1981 Bancolombia’s common shares have been traded on the Colombian Securities Exchange under the symbol “BCOLOMBIA”. See “Item 9. The Offer and Listing”.

The address and telephone numbers of the Bank’s headquarters are as follows: Carrera 48 # 26-85, Medellín, Colombia; telephone + (574) 404-1837. The Bank’s website is: https://www.grupobancolombia.com.

The Bank’s agent for service of process in the United States is Puglisi & Associates, located at 850 Library Avenue, Suite 204, Newark, Delaware 19711.The SEC maintains a website that contains reports and other information regarding registrants. All the SEC filings made electronically by registrants including Bancolombia can be accessed at www.sec.gov.

RECENT DEVELOPMENTS

Approval of a capital investment in the United States of America by the Superintendency of Finance

On September 10, 2021, the SFC authorized Valores Bancolombia S.A. Comisionista de Bolsa, affiliate of Bancolombia, to make a capital investment in the U.S. to obtain a broker-dealer and a registered investment adviser license. The beginning of operations is expected for the first half of 2022, but it’s subject to receival of FINRA membership approval for the broker-dealer and the authorization from the SEC for both the broker-dealer and the registered investment adviser.

The ability to operate in the United States is a major milestone in Grupo Bancolombia’s international strategy to have a greater and better portfolio of capital markets services for its clients. Grupo Bancolombia will offer securities transactions in equities and debt instruments, and will perform mutual fund management and distribution, as well as portfolio management in the United States. Bancolombia expects to begin these operations in the first half of 2022.

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Bancolombia announces consolidation of participation in Vlipco S.A.S.

On November 11, 2021, Bancolombia announced that it had entered into an agreement for the acquisition of 100% of the shares of Vlipco S.A.S, for a total price of COP 10,521. To date, the required regulatory approvals have been obtained, and subject to certain other conditions as well as the outstanding payment of COP 1,047 of the aforementioned total price, the Bank expects to complete the acquisition by the end of 2022. Vlipco S.A.S. is a Colombian company that provides technology to Bancolombia for the operation of Wompi, Grupo Bancolombia's payment gateway, as well as for the development of solutions for the acceptance of payment products, such as payment buttons (“botón de pagos”) and debit and credit cards.

Bancolombia announces authorization for the incorporation of Nequi´s business as a legal entity

On December 13, 2021, the Board of Directors authorized the incorporation of a legal entity for Nequi’s business. For these purposes, the Bank’s expects to pursue a process to incorporate a financing company (“Compañía de Financiamiento”) in 2022 which will allow Nequi to operate as a 100% digital credit institution. This authorization includes the creation of other non-financial vehicles that will leverage Nequi’s development as well as the provision of technological solutions and services at a regional level. For further information, please refer to “Item 4. Information on the Company – B. Business Overview – B.1 General”.

PUBLIC TAKEOVER OFFERS

In 2021, and as of the date of this Annual Report, there have been no public takeover offers by third parties with respect to the Bank’s shares or by the Bank in respect to another company’s shares.

CAPITAL ACQUISITIONS AND DIVESTITURES

During 2021, total capital expenditures amounted to COP 190.1 billion. Such investments were mainly focused on fixed assets (COP 110.4 billion), and strategic projects (COP 83.4 billion) related to digital transformation and technology.

In 2020, Bancolombia funded its capital expenditures with its own resources and plans to continue to fund those currently in progress in the same manner.

In 2022, the Bank expects to invest approximately COP 210.1 billion as follows: COP 92.4 billion in fixed assets and COP 123.1 billion in strategic projects. These figures represent only an estimate and may change because of the continuing

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assessment by the Bank of its project portfolio. No assurance can be given that all such capital expenditures will be made and, if made, that such expenditures will be in the amounts currently expected.  

The following table summarizes the Bank’s principal capital acquisitions and divestitures of interests in other companies, for the years ending December 31, 2021, 2020 and 2019:

For the year ended December 31, 

Capital acquisitions(1)

Type of investment

2021

2020

2019

Total

In millions of COP

Compañía de Financiamiento Tuya S.A.

Joint venture

24,500

37,002

26,316

87,818

VLIPCO S.A.S.

Subsidiary

9,974

9,974

Bancolombia Capital Holdings USA LLC

Subsidiary

5,705

5,705

Servicios de Identidad Digital S.A.S.

Associate

4,539

5,333

2,369

12,241

VILIV S.A.S.

Joint venture

4,050

1,609

5,659

P.A Proyecto La Felicidad

Associate

2,414

12,027

14,441

P.A Muverang

Joint venture

2,220

2,034

4,254

P.A Proyecto Madrid II

Associate

1,954

7,166

9,120

Ecosistemas Digitales S.A.S.

Joint venture

1,565

4,542

6,107

P.A Mirador de la Ciénaga

Associate

1,329

1,329

Agricapital S.A.S.

Associate

1,254

1,254

Grupo Agromercantil Holding

Subsidiary

1,117,680

(2)

1,117,680

P.A Proyecto Boreal

Associate

9,716

9,716

Servicios Financieros S.A. de C.V.

Associate

2,300

2,300

Reintegra S.A.S.

Associate

1,612

3,775

5,387

P.A. Fideicomiso Lote Avenida San Martin

Financial instrument

8,215

8,215

VLIPCO S.A.S.

Joint venture

4,269

4,269

P.A Proyecto CRECE

Joint venture

2,200

2,200

Others

27,901

35,538

17,958

81,397

Total acquisitions

87,405

1,236,559

65,102

1,389,066

(1)

The amounts disclosed in this table corresponds to the consideration paid as a result of the acquisition of each investment.

(2)

The amount of USD 289,145 thousand has been converted at the rate of COP 3,865.47 per USD 1,00, which is the Representative Market Rate calculated on September 30, 2020, as reported by the SFC.

As of December 31, 

Capital divestitures(1)

Type of investment

2021

2020

2019

Total

In millions of COP

Residual Rights

Financial instrument

122,988

54,724

32,773

210,485

P.A Viva Malls

Associate

13,279

13,279

P.A Proyecto Boreal

Associate

3,300

3,300

International Ejecutiva de Aviación S.A.S.

Associate

1,148

1,148

Valores Simesa S.A.

Subsidiary

1,130

1,130

PA Distrito Vera

Associate

749

749

Cementos Argos S.A.

Financial instrument

21,920

21,920

Grupo de Inversiones Suramericana S.A.

Financial instrument

12,615

12,615

SURA ASSET MANAGEMENT S.A.

Financial instrument

423,997

423,997

EPSA S.A. E.S.P.

Financial instrument

128,450

128,450

Arrendamiento Operativo CIB S.A.C - Renting Perú (2)

Subsidiary

69,798

69,798

Concesiones CCFC S.A.

Associate

34,565

34,565

P. A. Cartera Factoring Valores Simesa

Financial instrument

25,074

25,074

Avefarma S.A.S.

Associate

20,658

20,658

CIFI (Corporación para el financiamiento y la infraestructura)

Financial instrument

20,065

20,065

Panamerican Pharmaceutical Holding Inc.

Associate

8,951

8,951

Servicios de Aceptación S.A.S.

Joint venture

8,927

8,927

Glassfarma Tech S.A.S.

Associate

4,424

4,424

Others

48,241

35,127

12,782

96,150

Total divestitures

190,835

124,386

790,464

1,105,685

(1)The amounts disclosed in this table correspond to the consideration received as a result of the sale of each investment.

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B.                BUSINESS OVERVIEW

B.1       GENERAL

COMPANY DESCRIPTION, PRODUCTS AND SERVICES

Bancolombia is a full-service financial institution that offers a wide range of banking products and services to a diversified individual and corporate customer base of nearly 25 million customers. Bancolombia delivers its products and services through its regional network comprising Colombia’s largest non-Government owned banking network, El Salvador’s leading financial conglomerate, Guatemala’s fourth-largest bank, Panama’s second-largest bank and off-shore banking subsidiaries in Panama, Cayman, Barbados and Puerto Rico, in each case measured by amount of gross loans.

Bancolombia and its subsidiaries offer the following products and services:

Savings and Investment: The Bank offers its customers checking accounts, savings accounts, fixed term deposits and a diverse variety of investment products that fit the specific transactional needs of each client and their income bracket, which can be opened through digital channels. The Bank also offers its clients and users the service of tax collection in all its branches, and through electronic and digital channels.

Ahorro a la Mano: This is a mobile phone-based savings account specially designed to serve low-income clients and those with no prior experience with banking products.

Financing: The Bank offers its customers a wide range of credit alternatives which include trade financing, loans funded by domestic development banks, working capital loans, credit cards, personal loans, vehicle loans, payroll loans and overdrafts, among others.

Mortgage Banking: The Bank is a leader in the mortgage market in Colombia, providing full financial support to real estate developers and mortgages for individuals and companies.

Factoring: Bancolombia offers its clients solutions for handling their working capital and maximizing their assets turnover through comprehensive solutions to manage their accounts receivable financing.

Financial and Operating Leases: The Bank offers financial and operating leases specifically designed for acquiring fixed assets.

Capital Markets: The Bank assists its clients in mitigating market risk through hedging instruments such as, futures, forwards, options and swaps.

Trading: The bank offers an internet-based trading platform, available for retail and institutional clients, which allows them to buy/sell securities in the Colombian Securities Exchange.

The Bank also performs inter-bank lending, repurchase agreements (repos), foreign exchange transactions, as well as sovereign and corporate securities sales and trading. Bancolombia is an active player in the “market-makers” scheme for trading Colombian sovereign debt (TES bonds).  

The Bank offers its clients direct access to local and international capital markets through a full range of brokerage and investment advisory services that cover equities and fixed income securities, proprietary trading and third-party asset management products, such as mutual funds, private equity funds, and privately managed investment accounts for institutional, corporate and private bank clients.

Cash Management: The Bank provides support to its clients through efficient cash management, offering a portfolio of standard products that allows clients to make payments and collections through different channels. The Bank’s payables

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and receivables services provide solutions to process and reconcile transactions accurately, efficiently, and in a timely manner. We also offer a comprehensive reporting solution, providing the data that is required by customers’ internal processes. In addition, the Bank designs and creates custom-made products in order to address the Bank’s clients’ specific payment and collection needs. These include a variety of real time web services, straight through processing (STP) and messaging through Swift Net solutions.  

Foreign Currency and Trade Finance: The Bank offers its clients specialized solutions to satisfy their investment, financing and payment needs with regard to foreign currency transactions. The Bank also provides trade finance solutions with products such as Letters of Credit, Standby Letters of Credit and Bills Collection.

Bancassurance and Insurance: The Bank distributes diverse insurance products (life, auto, commercial, and homeowner’s insurance) written by Compañía Suramericana de Seguros S.A., one of the main insurance companies in Colombia. In addition, Bancolombia offers unemployment insurance written by Sure General Cardif Colombia S.A.

Investment Banking: The Bank, through its subsidiary Banca de Inversión, offers a wide variety of value-added services, including project and acquisition finance, debt and equity capital markets, principal investments (in real estate, industrials, manufacturing, construction), M&A, hedging strategies, restructurings, and structured finance across all economic sectors.  

Trust and Fiduciary Services: The Bank, through its subsidiary Fiduciaria Bancolombia offers a broad and diversified portfolio of services for companies and individuals, meeting their needs with tailored services. These services include managing escrow accounts, multiple investment funds, and real estate funds.

Nequi (Digital Bank): Nequi is a digital platform that is seeking to disrupt the financial market in Latin America starting in Colombia and Panama. Nequi is a 100% digital bank that operates independently from Bancolombia´s brand and aims to address real financial needs of today's clients with a wide range of possibilities enabled by technology. Nequi is completely paperless; users interact with the platform exclusively by mobile phone, with no contact with Bancolombia’s branch network. Nequi offers saving accounts, a digital card, PayPal integration, nano-loans and third-party non-financial services, like utilities, entertainment and transportation among others, to over 10 million users in Colombia and over 134 thousand in Panama.

Nequi's business will be separated from the Bank in order to unlock its business value, which until now has been part of Bancolombia, and to enhance the development of the new entity that will be formed for these purposes, with a technological focus through an innovative and differential offering that will allow for faster response times in a highly competitive environment and the attraction of expert talent.  

The separation is expected to take place in 2022, subject to the timeframe to be determined with the SFC, and is intended to be achieved through the establishment of a financing company (“Compañía de Financiamiento”). This process would consist of the following two stages: (i) formation of this financing company, consisting of the formation and operational authorization procedure before the SFC; and (ii) once the authorization is obtained, the assignment of assets, liabilities, and contracts corresponding to Nequi´s business from the Bank to the newly formed financing company. Although Nequi provides financial services, other strategies are being developed in integrated experiences through alliances with third parties.

Sustainable finance: Special lending lines designed to support our customers in the generation of positive impact on the environment and society. This includes, a sustainable credit line, for projects that promote the use of clean technologies, renewable energies, efficient use of energy, clean fuels, and reduction of waste and emissions. This also includes Sustainable/ESG credit loans for certified sustainable businesses, a gender focused sustainable credit line,  and a retail banking sustainable credit line.

NEW PRODUCTS OR SERVICES

Bancolombia continues its efforts to diversify and innovate in its product portfolio. Below is a brief description of the new products and services introduced in 2021:

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Inversí: A digital investment solution focused on helping our clients increase the opportunities to meet their medium- and long-term objectives, through a financial plan that is managed by a team of experts. The assets in which you can invest through the solution are collective investment funds managed by Bancolombia.

ETF Listing in the Colombian Global Market: In September, 9 ETFs structured by BlackRock were listed on the Colombian Global Market (CGM). Our objective is to offer clients an investment option in international assets that allows them to diversify their investment portfolios, and their risk from the local market.

Tu360Negocios: A business network-type solution that allows our clients to seek strategic contacts for their growth, create new businesses and much more.

Tu360Compras: A platform that aims to be present in the daily lives of users, leveraging the use of financial products based on the real needs of the customer, attracting new customers to the Bank, and expanding the array of digital non-financial solutions in accordance with the demands of the current market.

Rent insurance: In November 2021, Bancolombia launched a new solution for its clients, which is called “Secure Rent”. This product allows clients to be protected in case a tenant falls behind or defaults on rent payments. Additionally, landlords will have access to home assistance services such as plumbing, locksmithing, electricity, glass replacement, among others. This product is exclusively offered to residential properties and its purchase is 100% digital.

Protected Withdrawal Insurance in ATMs:  In June 2021, Bancolombia launched the Protected Withdrawal Plan, a solution that allows clients to insure their cash withdrawals at Bancolombia’s ATMs and multifunctional machines. This new insurance policy applies in the event of a violent robbery when withdrawing money at an ATM or multifunctional machine. In those situations, the client will be reimbursed for the total value of the amount withdrawn, as long as the event takes place within two hours after the withdrawal. Additionally, this policy provides economic assistance to cover loss of personal documents in connection with the robbery, and in case the insured dies as a result of the event, the insurance will provide to the deceased’s relatives up to twice the value withdrawn at Bancolombia ATMs.

Alliance with Gemini for Cryptocurrency operations: In December 2021, Bancolombia established an alliance with the crypto exchange Gemini. This alliance will allow around 5,000 clients to make cash in and cash out transactions between Bancolombia and Gemini. The clients can use the funds they charge to their Gemini account to invest in the four cryptocurrencies that were authorized by the Colombian Financial Superintendence, which are Bitcoin, Ethereum, Litecoin and Bitcoin Cash. Additionally, clients can withdraw through their Bancolombia account the money they obtain from such investments. This service will be offered for one year, as it is a pilot test supervised by the Colombian Financial Superintendence with the objective of analyzing the interaction between regulated financial institutions and crypto exchanges. In addition, the Bank is exploring new business opportunities with cryptoassets in El Salvador as a result of the adoption of Bitcoin as legal tender, and in other jurisdictions.

Sustainability Linked Loans: A financial instrument launched in April 2021 with the aim of recognizing the commitment that some of our clients from the enterprise segment have to sustainable development; the interest rate of the loans will depend on the performance companies have in the achievement of one or several goals of ESG rating.

Below is a brief description of the new products and services introduced by Nequi in 2021:

Loan “Propulsor”: A personal loan product launched in October 2021, this product allows many customers to access credit in the financial system for the first time. Customers can request within the app a 100% digital loan. The product was launched for customers with a pre-approved limit, between COP $500,000 and COP $5,000,000. The customer can pay in 24 months.

MAIN LINES OF BUSINESS

The Bank manages its business through nine main operating segments: Banking Colombia, Banking Panama, Banking El Salvador, Banking Guatemala, Trust, Investment Banking, Brokerage, International Banking, and All other.

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For a description and discussion of these segments, please see “Item 5. Operating and Financial Review and Prospects – A. Operating Results – Results by Segment”.

B.2            OPERATIONS

See Note 3 to the Consolidated Financial Statements included in this Annual Report for a description of the principal markets in which the Bank competes, including a breakdown of total interest and valuation income by category of activity and geographic market for each of the last three fiscal years.

B.3            SEASONALITY OF DEPOSITS

Historically, the Bank has experienced some seasonality in its demand deposits, with higher average balances at the end of the year and lower average balances during the first months of the year. This behavior is explained primarily by the increased liquidity provided by the Central Bank and the Colombian National Treasury at year end, as economic activity tends to be higher during this period resulting in a greater number of transactions.

During 2021, economic activity started to recover as government restrictions were gradually “relaxed” and vaccination programs against Covid-19 were commenced, resulting in better loan portfolio and deposits performance. Nonetheless, the Bank maintained high liquidity levels during the first half of the year.

However, we do not consider the seasonality of demand deposits to have a significant impact on our business, since the excess/shortage of liquidity has been managed through the treasury portfolio.

B.4            RAW MATERIALS

The Bank is not dependent on sources or availability of raw materials.

B.5            DISTRIBUTION NETWORK

Bancolombia provides its products and services through a traditional branch network, sales and customer representatives as well as through mobile branches (or “Puntos de Atención Móviles”), an ATM network, online and computer banking, telephone banking, mobile phone banking services, and points of sale (or “Puntos de Atención Cercano”), among others. Transactions performed through electronic channels represented more than 94.52% of all transactions in 2021, vs 94.63% of all transactions in 2020. In addition, as of December 31, 2021, Bancolombia had a sales force of approximately 12,498 employees.

The following are the distribution channels offered by Bancolombia as of December 31, 2021:

Branch Network

Bancolombia’s consolidated branch network consisted of 1,015 offices, including 620 from Bancolombia S.A., 93 from Banco Agricola, 39 from Banistmo, 156 from BAM and 107 from other subsidiaries.

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Number

Number

Number

of

of

of

Company*

branches

branches

branches

2021

2020

2019

Bancolombia S.A.(unconsolidated)

620

666

686

BAM (Guatemala)

156

154

154

Banco Agrícola

93

92

94

Banistmo

39

39

43

Renting Colombia

46

43

42

Leasing Bancolombia (1)

20

17

18

Valores Bancolombia

17

17

18

Financomer

4

8

8

Fiduciaria Bancolombia

7

7

6

SUFI (2)

2

3

3

Banca de Inversión

2

2

2

Inversiones CFNS S.A.S.

2

2

2

Bancolombia Panama

1

1

1

Bancolombia S.A. Panama Branch

1

1

1

Valores Banistmo

1

1

1

Bancolombia Puerto Rico International Inc.

1

1

1

Arrendadora Financiera S.A.

1

1

1

Valores Banagricola, S.A. de C.V.

1

1

1

Transportempo S.A.S

1

1

1

Capital Investments SAFI S.A. (3)

1

Fondo Inversión Arrend.Operativo Renting Perú (3)

1

Total

1,015

1,057

1,085

*

For some subsidiaries, their central office is considered a branch.

(1)Leasing Bancolombia is a brand of a division of Bancolombia S.A.
(2)Sufi is a Bancolombia brand that operates 2 branches.
(3)Closed operation.

Banking Correspondents

A banking correspondent is a platform which allows non-financial institutions, such as retail stores, to provide financial services and transactions in locations where banks and financial institutions have limited or no presence. As of December 31, 2021, Bancolombia has a total of 28,676 banking correspondents, including 22,818 in Colombia, 750 in Panama, 3,859 in Guatemala and 1,249 in El Salvador.

Puntos de Atención Móviles “PAM”

PAMs consist of commercial advisors who visit small towns periodically to offer Bancolombia’s products and services. As of December 31, 2021, there were a total of 529 PAMs (497 in Colombia, 6 in Panama, 8 in Guatemala and 18 in El Salvador)

Kiosks

Kiosks are located inside the Bank’s branches, malls, and other public places and are used to provide the Bank’s clients with the possibility of conducting a variety of self-service transactions. As of December 31, 2021, there were a total of 397 kiosks, 210 in El Salvador and 187 in Colombia.

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Automated Teller Machines “ATMs”

Bancolombia has a total of 6.094 ATMs, including 4,999 in Colombia, 604 in El Salvador, 337 in Panama, and 154 in Guatemala.

Online/Computer Banking

We offer multiple online and computer-based banking alternatives designed to fit the specific needs of our different client segments. Through a variety of platforms (computer and Internet-based solutions) our clients can review their account balances and monitor transactions in their deposit accounts, loans, and credit cards, make time deposits, access funds from pre-approved loans, make payroll and supplier payments, make purchases and bill payments, negotiate stocks, learn about products and services and complete other transactions in real time.

Telephone Banking

We provide customized and convenient advisory services to customers of all segments through automatic interactive voice response (IVR) operations and a 24/7 contact center.

Mobile Phone Banking Service

Our clients can conduct a variety of transactions using their cell phones, including fund transfers between Bancolombia accounts, account balance inquiries, purchase of prepaid cell phone air time and payment of bills and invoices.

Business Connections Banking Service

The Bancolombia Business Connections service is a new differentiating feature of our entire range of solutions, consisting of a direct connection between bank servers and the client through which transactions and documents exchange are carried out; the aim of which is to supplement the interaction with both our cash management and factoring products. Furthermore, it offers a secure, efficient, and impeccable option for clients to handle their funds and particularly their cash management needs in general.

B.6            PATENTS, LICENSES AND CONTRACTS

The Bank is not dependent on patents or licenses, nor is it substantially dependent on any industrial, commercial or financial contracts (including contracts with customers or suppliers). However, the Bank has entered into contracts with third parties who provide certain key services that are important to the Bank’s business. These services include online banking platforms, data processing and payment services, clearing and settlement services, software for processing credit and debit card services, and technological infrastructure, including cloud services where the Bank’s data will be stored, among others.

B.7            COMPETITION

Description of the Colombian Financial System

Overview

Since 2007, the Colombian banking system has been undergoing a period of expansion and consolidation, given the series of mergers and acquisitions that have taken place within the sector.

Recent developments include the transformation of Serfinansa, which was a commercial financing company, into the 26th bank in the financial system in February 2019. Additionally, in November 2021, Lulo Bank began to operate as the first digital bank, and in December 2021 BTG Pactual changed from an insurance brokerage to become the 28th Bank in the financial system.

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In 2020, four financing companies went through changes in their shareholding structures: in January, Credifinanciera acquired Procredit Bank rebranding it Banco Credifinanciera; in April, Coltefinanciera acquired the rights and obligations of Multibank which ceased to act as a bank; Leasing Bancoldex merged with Arco Bancoldex in August; and Pagos Internacional was acquired by Banco W in November.

As of December 31, 2021, according to the SFC, the main participants in the Colombian financial system were 28 commercial banks (17 domestic private banks, 10 foreign banks, and 1 domestic state-owned bank), 5 financial corporations and 10 financing companies. In addition, trust companies, cooperatives, insurance companies, insurance brokerage and securities intermediaries, special state-owned institutions, and severance payments and pension funds also participate in the Colombian financial system.

Market and Credit Institutions’ Evolution in 2021

In 2015, Colombian financial institutions began reporting their consolidated financial results under the IFRS framework. However, in the case of credit institutions (including banks, financial corporations, financing companies and 38 financial cooperatives), the SFC has allowed the presentation of stand-alone financial statements under Colombian Banking GAAP, following Decree 1851 of August 2013, which regulates the Law 1314 of 2009 concerning the technical regulatory framework for institutions that report their financial results. Accordingly, the following information includes figures under Colombian Banking GAAP regulation, as reported by Colombian credit institutions to the SFC.

Loan growth at Colombian credit institutions was 10.3% in 2021, compared to 3.91% in 2020. Commercial loans grew by 7.83% in 2021, compared to 4.36% in the previous year. Consumer loans increased 12.76% in 2021, more than the 2.04% in 2020. Mortgage loans increased 14.25% in 2021, more than 2020 (7.06%), and small business loans grew 8.92% in 2021 from 0.92% in 2020.

The level of past-due loans held by credit institutions as a percentage of their total loan portfolio, decreased from 4.99% in December 2020 to 3.93% in December 2021. In addition, the coverage, measured by the ratio of allowances for loans losses (principal) to PDLs (overdue 30 days), ended 2021 at 166.08%, compared to 153.89% at the end of 2020.

At the end of 2021, loan portfolios represented 61.41% of total assets, less than the previous year proportion which was 61.59%. Investments and derivatives, as a percentage of total assets, decreased from 23.22% at the end of 2020 to 22.49% at the end of 2021. Deposits decreased as a proportion of the total balance of liabilities from 73.71% in 2020 to 72.13% in 2021.

As of December 31, 2021, credit institutions recorded COP 861 trillion in total assets, representing a 12.01% increase compared to the previous year. Based on total assets held by Colombian credit institutions, banks had a market share of 94.95% followed by financing companies with 1.60%, financial corporations with 2.93%, and financial cooperatives with 0.52%.

The capital adequacy ratio (Tier 1 + Tier 2) for credit institutions was 21.97% in December 2021 (including banks, financial corporations, financing companies and financial cooperatives), which is well above the minimum legal requirement of 9.8%.

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Bancolombia and its Competitors

The following table shows a comparison between the key profitability, capital adequacy and loan portfolio quality indicators for Bancolombia and its main competitors unconsolidated, information applicable under Colombian regulations and published by the SFC.

Past-due loans/

Allowances/

ROE(1)

ROA(2)

Total loans

Past-due loans

Capital Adequacy

Dic-21

Dic-20

Dic-21

Dic-20

Dic-21

Dic-20

Dic-21

Dic-20

Dic-21

Dic-20

Bancolombia(3)

13.1

%

3.5

%

2.0

%

0.5

%

4.1

%

5.4

%

184.1

%

169.0

%

21.1

%

20.2

%

Banco de Bogotá

17.8

%

10.8

%

4.0

%

2.1

%

4.1

%

4.3

%

167.0

%

163.3

%

29.8

%

18.1

%

Davivienda

9.2

%

2.0

%

1.0

%

0.1

%

4.1

%

5.9

%

141.5

%

125.5

%

22.0

%

15.3

%

BBVA

15.7

%

9.4

%

1.1

%

0.7

%

3.1

%

3.2

%

190.8

%

210.6

%

13.8

%

14.7

%

Banco de Occidente

10.5

%

7.0

%

1.0

%

0.8

%

3.6

%

4.8

%

178.2

%

128.0

%

11.4

%

11.0

%

Banco Corpbanca

3.2

%

(34.9)

%

0.3

%

(3.4)

%

4.3

%

4.5

%

162.5

%

169.6

%

13.7

%

13.4

%

Banco Colpatria

6.6

%

(11.6)

%

0.5

%

0.9

%

4.0

%

8.1

%

127.7

%

119.1

%

12.6

%

11.7

%

Source: SFC.

(1)ROE is return on average stockholders’ equity.
(2)ROA is return on average assets
(3)It is important to note that in 2020 Bancolombia adopted the Basel III standard for the capital adequacy. This was done in advance of the compulsory date of adoption. The main changes of the new regulation regarding the calculation of the solvency ratios cover: the inclusion of a greater portion of the shareholders equity, the risk weighted assets density, the deduction of goodwill and intangible assets, and the inclusion of operational risk, among others.

The following tables illustrate Bancolombia and its main competitor’s market share on an unconsolidated basis with respect to various key products, based on figures published by the SFC for the years ended December 31, 2021 and 2020::

Total Net Loans

Market Share

Total Net Loans – Market Share (%)

2021

2020

Bancolombia

26.4

%

25.8

%

Banco de Bogotá

11.7

%

12.6

%

Davivienda

16.6

%

16.7

%

BBVA

10.5

%

10.3

%

Banco de Occidente

6.2

%

6.3

%

Banco Corpbanca

3.8

%

3.9

%

Banco Colpatria

5.5

%

5.2

%

Others

19.2

%

19.2

%

Source: Ratios are calculated by Bancolombia based on figures published by the SFC.

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Checking Accounts

Market Share

Checking Accounts – Market Share (%)

2021

2020

Bancolombia

30.3

%

25.1

%

Banco de Bogotá

17.1

%

23.2

%

Davivienda

11.8

%

9.9

%

BBVA

11.0

%

11.5

%

Banco de Occidente

8.1

%

8.4

%

Banco Corpbanca

2.8

%

3.0

%

Banco Colpatria

2.9

%

2.8

%

Others

16.0

%

16.0

%

Source: Ratios are calculated by Bancolombia based on figures published by the SFC.

Time Deposits

Market Share

Time Deposits – Market Share (%)

2021

2020

Bancolombia

18.9

%

20.2

%

Banco de Bogotá

12.8

%

12.7

%

Davivienda

14.2

%

16.0

%

BBVA

12.9

%

12.4

%

Banco de Occidente

4.6

%

4.0

%

Banco Corpbanca

4.2

%

4.2

%

Banco Colpatria

7.4

%

7.3

%

Others

25.0

%

23.2

%

Source: Ratios are calculated by Bancolombia based on figures published by the SFC.

Saving Accounts

Market Share

Saving Accounts – Market Share (%)

2021

2020

Bancolombia

28.3

%

28.0

%

Banco de Bogotá

10.0

%

11.7

%

Davivienda

15.2

%

14.1

%

BBVA

10.3

%

9.3

%

Banco de Occidente

6.5

%

6.1

%

Banco Corpbanca

3.4

%

2.9

%

Banco Colpatria

5.9

%

5.5

%

Others

20.5

%

22.4

%

Source: Ratios are calculated by Bancolombia based on figures published by the SFC.

Banco Agrícola and its Competitors

In 2021, Banco Agrícola continued to lead the Salvadorian financial system and ranked first in terms of total assets, loans, deposits, stockholders’ equity and profits. The information presented in the following tables relates to Banco Agrícola and

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its competitors on a stand-alone basis and was prepared based on publicly available information prepared in accordance with El Salvador accounting standards, as reported to the “Asociación Bancaria Salvadoreña” or “ABANSA”.

The following table illustrates the market share for the main institutions of the Salvadorian financial system as of and for the year ended on December 31, 2021:

Assets

Stockholders`Equity

Loans

Deposits

Profits

Banco Agrícola

28.2

%

31.4

%

27.7

%

28.7

%

47.3

%

Cuscatlán

19.7

%

20.2

%

19.9

%

20.2

%

18.4

%

Davivienda

15.7

%

15.7

%

16.9

%

14.9

%

15.1

%

BAC

15.9

%

14.1

%

16.5

%

16.6

%

9.8

%

Promerica

7.0

%

5.7

%

6.6

%

7.1

%

2.2

%

Others

13.5

%

12.9

%

12.4

%

12.5

%

7.2

%

Sources: ABANSA (Asociación Bancaria Salvadoreña)

The following tables illustrate the market share of Banco Agrícola and its main competitors, based on figures published by the Salvadorian Banking Association (ABANSA), as of December 31, 2021 and 2020:

Total Loans

Market Share

Total Loans - Market Share (%)

2021

2020

Banco Agrícola

27.7

%

27.9

%

Cuscatlán(1)

19.9

%

20.2

%

Davivienda

16.9

%

17.2

%

BAC

16.5

%

16.1

%

Promerica

6.6

%

6.9

%

Others

12.4

%

11.7

%

(1) During 2020, Banco Cuscatlán absorbed Scotiabank´s operations in El Salvador. Additionally, Citibank N.A. ceased being a member of ABANSA.

Checking Accounts

Market Share

Checking Accounts - Market Share (%)

2021

2020

Banco Agrícola

23.8

%

26.8

%

Cuscatlán(1)

18.4

%

20.0

%

Davivienda

13.2

%

13.3

%

BAC

23.7

%

22.2

%

Promerica

7.6

%

7.9

%

Others

13.3

%

9.8

%

(1) During 2020, Banco Cuscatlán absorbed Scotiabank´s operations in El Salvador. Additionally, Citibank N.A. ceased being a member of ABANSA.

Time Deposits

Market Share

Time Deposits - Market Share (%)

2021

2020

Banco Agrícola

18.6

%

19.7

%

Cuscatlán(1)

20.5

%

20.9

%

Davivienda

17.9

%

18.1

%

BAC

14.6

%

13.8

%

Promerica

9.1

%

9.4

%

Others

19.3

%

18.1

%

(1) During 2020, Banco Cuscatlán absorbed Scotiabank´s operations in El Salvador. Additionally, Citibank N.A. ceased being a member of ABANSA.

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Saving Accounts

Market Share

Saving Account - Market Share (%)

2021

2020

Banco Agrícola

42.6

%

43.1

%

Cuscatlán(1)

21.5

%

20.7

%

Davivienda

13.7

%

14.1

%

BAC

12.0

%

12.4

%

Promerica

4.9

%

4.6

%

Others

5.3

%

5.1

%

(1) During 2020, Banco Cuscatlán absorbed Scotiabank´s operations in El Salvador. Additionally, Citibank N.A. ceased being a member of ABANSA.

Banistmo and its Competitors

Banistmo, a leading company in Panama, is the second largest bank in the country with 10.5% market share by loans. The following table illustrates the market share for the main institutions of the Panamanian financial system for the year ended in December 31, 2021.

MARKET SHARE

Assets

Equity

Loans

Deposits

Profits

Banistmo

8.7

%

8.9

%

10.5

%

11.1

%

4.0

%

Banco General

14.6

%

11.5

%

14.7

%

21.3

%

27.5

%

Global Bank

7.1

%

5.2

%

8.5

%

7.8

%

0.7

%

Banesco

3.8

%

3.1

%

4.5

%

5.6

%

0.8

%

BAC

8.5

%

22.4

%

6.0

%

8.8

%

40.4

%

Others

57.3

%

49.0

%

55.7

%

45.4

%

26.7

%

Source: Banistmo based on data by SBP (Superintendency of Banks of Panama)

The following tables illustrate the market share of Banistmo and its main competitors, based on figures published by the Superintendency of Banks of Panama for the years ended in December 31, 2021 and 2020:

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Total Loans

Market Share

Total Loans - Market Share (%)

2021

2020

Banistmo

10.5

%

10.5

%

Banco General

14.7

%

15.6

%

Global Bank

8.5

%

9.0

%

Banesco

4.5

%

4.4

%

BAC

6.0

%

5.7

%

Others

55.8

%

54.8

%

Source: Banistmo based on data by SBP (Superintendency of Banks of Panama)

Saving Accounts

Market Share

Saving Account - Market Share (%)

2021

2020

Banistmo

11.9

%

11.8

%

Banco General

29.5

%

29.7

%

Global Bank

7.9

%

7.9

%

Banesco

7.4

%

8.2

%

BAC

3.4

%

3.7

%

Others

39.9

%

38.7

%

Source: Banistmo based on data by SBP (Superintendency of Banks of Panama)

Checking Accounts

Market Share

Checking Accounts - Market Share (%)

2021

2020

Banistmo

10.6

%

11.1

%

Banco General

26.4

%

26.5

%

Global Bank

3.9

%

4.0

%

Banesco

6.7

%

5.7

%

BAC

10.3

%

10.4

%

Others

42.1

%

42.3

%

Source: Banistmo based on data by SBP (Superintendency of Banks of Panama)

Time Deposits

Market Share

Time Deposits - Market Share (%)

2021

2020

Banistmo

11.0

%

11.0

%

Banco General

15.9

%

16.5

%

Global Bank

9.0

%

9.0

%

Banesco

4.3

%

4.6

%

BAC

10.8

%

9.1

%

Others

49.0

%

49.8

%

Source: Banistmo based on data by SBP (Superintendency of Banks of Panama)

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BAM and its Competitors

BAM is the fifth largest bank in the banking system in Guatemala measured by total assets, deposits and stockholders’ equity, and the fourth in terms of net loans.

As of December 31, 2021, the “Superintendencia de Bancos de Guatemala” or “SIB” has under its supervision and inspection, 17 banking entities. The information presented in the following tables was prepared in accordance with Guatemalan banking regulations, as reported to the SIB.

The following table illustrates the market share for the main institutions of the financial system as of and for the year ended December 31, 2021:

MARKET SHARE

Assets

Stockholders’ Equity

Net Loans

Deposits

Profits

Banco Industrial

28.5

%

23.9

%

29.7

%

26.1

%

25.9

%

Banrural

22.0

%

22.0

%

16.3

%

23.2

%

19.8

%

Banco G&T Continental

14.0

%

14.2

%

11.3

%

14.4

%

12.8

%

BAC-Reformador

8.4

%

7.5

%

11.4

%

8.9

%

6.3

%

Banco Agromercantil

7.9

%

7.9

%

11.3

%

7.8

%

8.1

%

Bantrab

7.1

%

11.1

%

7.6

%

7.3

%

11.6

%

Banco Promerica

4.4

%

4.5

%

5.5

%

4.6

%

5.7

%

Others*

7.7

%

8.9

%

6.9

%

7.7

%

9.8

%

* Others Includes the following banks: Internacional, Crédito Hipotecario Nacional, Ficohsa, Azteca, Inmobiliario, De Antigua, Vivibanco, Citibank, N.A. de Guatemala, Inv, Credicorp.  Source: Superintendencia de Bancos de Guatemala.

The following tables illustrate the market share of BAM on a stand-alone basis and its main competitors, based on figures published by the SIB, under Guatemalan banking regulations as of December 31, 2021 and 2020:

Net Loans

Market Share

Net Loans - Market Share (%)

2021

2020

Banco Industrial

29.7

%

28.8

%

Banrural

16.3

%

17.1

%

BAC-Reformador

11.4

%

11.6

%

Banco Agromercantil

11.3

%

11.3

%

Banco G&T Continental

11.3

%

11.4

%

Bantrab

7.6

%

7.6

%

Banco Promerica

5.5

%

5.1

%

Others*

6.9

%

7.1

%

* Others. Includes the following banks: Internacional, Crédito Hipotecario Nacional, Ficohsa, Azteca, Inmobiliario, De Antigua, Vivibanco, Citibank, N.A. de Guatemala, Inv, Credicorp.

Source: Superintendencia de Bancos de Guatemala.

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Checking Accounts

Market Share

Checking Accounts - Market Share (%)

2021

2020

Banco Industrial

31.3

%

29.6

%

Banrural

22.6

%

22.8

%

Banco G&T Continental

15.0

%

15.5

%

BAC-Reformador

11.5

%

11.9

%

Banco Agromercantil

6.4

%

6.7

%

Banco Promerica

2.9

%

2.6

%

Bantrab

1.3

%

1.3

%

Others*

9.0

%

9.6

%

* Others. Includes the following banks: Internacional, Crédito Hipotecario Nacional, Ficohsa, Azteca, Inmobiliario, De Antigua, Vivibanco, Citibank, N.A. de Guatemala, Inv, Credicorp.

Source: Superintendencia de Bancos de Guatemala.

Time Deposits

Market Share

Time Deposits - Market Share (%)

2021

2020

Banco Industrial

23.4

%

20.9

%

Banrural

19.3

%

19.0

%

Bantrab

14.3

%

14.9

%

Banco G&T Continental

10.1

%

9.4

%

BAC-Reformador

8.5

%

10.0

%

Banco Agromercantil

8.2

%

8.3

%

Banco Promerica

7.9

%

8.2

%

Others*

8.3

%

9.3

%

* Others. Includes the following banks: Internacional, Crédito Hipotecario Nacional, Ficohsa, Azteca, Inmobiliario, De Antigua, Vivibanco, Citibank, N.A. de Guatemala, Inv, Credicorp.Source: Superintendencia de Bancos de Guatemala.

Saving Accounts

Market Share

Saving Accounts - Market Share (%)

2021

2020

Banrural

30.2

%

31.0

%

Banco Industrial

22.5

%

24.1

%

Banco G&T Continental

20.2

%

19.2

%

Banco Agromercantil

9.1

%

8.9

%

Bantrab

5.6

%

4.7

%

BAC-Reformador

5.5

%

5.4

%

Banco Promerica

2.0

%

1.8

%

Others*

4.9

%

4.9

%

* Others. Includes the following banks: Internacional, Crédito Hipotecario Nacional, Ficohsa, Azteca, Inmobiliario, De Antigua, Vivibanco, Citibank, N.A. de Guatemala, Inv, Credicorp.

Source: Superintendencia de Bancos de Guatemala.

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B.8            SUPERVISION AND REGULATION

Colombian Banking Regulators

The Colombian Constitution grants power to the congress of Colombia to prescribe the general legal framework of the financial system and within such framework the Government issues regulations. Multiple agencies are vested with the authority to regulate the financial system, including the board of directors of the Central Bank, the Ministry of Finance and Public Credit (the “Ministry of Finance”), the SFC, the SIC and the Self-Regulatory Organization (“Autoregulador del Mercado de Valores” or “AMV”). The following is a description of their functions:

The Central Bank exercises the customary functions of a central bank, including price stabilization, monetary policy, regulation of currency circulation, regulation of credit, exchange rate monitoring and management of international reserves. Its board of directors is the regulatory authority for monetary, currency exchange and credit policies, and is responsible for the direction of the Central Bank’s duties. The Central Bank also acts as lender of last resort to financial institutions.

The Ministry of Finance has the function, among others, of regulating, through the Unit of Financial Regulation, all aspects of financial and insurance activities. It is responsible for regulations relating to capital adequacy, legal lending limits, authorized operations, disclosure of information and accounting of financial institutions on a high level, which matters are then regulated in detail by the SFC.

The SFC is the authority responsible for licensing, supervising and regulating financial institutions, the Bank. The SFC has broad discretionary powers to supervise financial institutions, including the authority to impose fines on financial institutions and their directors and officers for violations of applicable regulations. The SFC is also responsible for monitoring, supervising and regulating the market for publicly traded securities in Colombia.

The AMV is the self-regulatory organization of Colombia. The AMV may issue mandatory instructions to its members and supervise its members’ compliance and impose sanctions for violations. All capital market intermediaries, including the Bank, must become members of the AMV and are subject to its instructions.

The SIC is the authority responsible anti-trust and data protection matters, and has jurisdiction over the Bank.

Regulatory Framework for Colombian Banking Institutions

The basic regulatory framework of the Colombian financial sector is described below.

Decree 663 of 1993, as amended, defines the structure of the Colombian financial system and establishes the permitted forms of business entities and their authorized activities. Furthermore, Decree 663 of 1993 sets forth (i) licensing requirements, (ii) the procedure applicable for mergers and acquisitions, spin-offs, and other corporate reorganizations of the aforementioned entities, (iii) specific regulations that apply to the issuance and sale of shares and other securities by such entities, and (iv) certain rules regarding the activities of officers and directors of such institutions, among others.

Decree 2555 of 2010 compiles regulations that were previously issued in separate decrees, including regulations regarding banking, insurance and securities market activities, capital adequacy requirements, principles relating to the determination, dissemination and publication of rates and prices of products and financial services, and lending activities.

External Circulars 029 of 2014 and 100 of 1995 compile the rules and regulations issued by the SFC that apply to financial institutions and other entities under its supervision.

Financial institutions are subject to further rules if they engage in additional activities. Law 964 of 2005 (securities market law) regulates securities activities, which may be performed by banks, and securities offerings. External Resolution 1 of 2018 (foreign exchange regulations), and External Resolution 4 of 2006 issued by the board of directors of the Central

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Bank, defines the different activities that banks, including the Bank, may perform as foreign exchange market intermediaries, including lending in foreign currencies and investing in foreign securities.

Violations of any of the above statutes and their relevant regulations are subject to administrative sanctions and, in some cases, criminal sanctions.

Financial Conglomerates

Law 1870 of 2017 (“Law 1870”) implemented the legal framework for the regulation and supervision of financial conglomerates in areas such as regulatory capital, related party transactions, corporate governance principles, conflicts of interest and risk management, among others. According to Law 1870, a financial holding company may acquire that status by either (i) having significant influence over a financial institution or (ii) controlling a financial institution. A financial holding company (1) has significant influence over a financial institution when it directly or indirectly, holds more than fifty percent (50%) of the voting capital of the financial institution, excluding from the calculation voting capital held by entities that under their regulations are not allowed to control a financial institution (such as pension funds), and (2) controls a financial institution, when it has (i) more than 50% of the voting capital of the financial institution, (ii) the majority of the votes in the Board of Directors of the financial institution or the right to elect a majority of its members or (iii) a dominant influence over the decisions made by the financial institution as a result of an agreement with the financial institution or its shareholders as established in articles 260 and 261 of the Colombian Code of Commerce.

The Government has issued several decrees pursuant to its authority under Law 1870, including Decree 774 of 2018, which regulates capital adequacy requirements for financial conglomerates, and Decree 1486 of 2018, which regulates the criteria to determine related parties, risk concentration limits and conflicts of interest. These regulations provide that when financial institutions fulfill capital adequacy requirements and solvency ratios on a stand alone basis, authorities may not impose solvency ratios on the financial conglomerate as a whole.

The law also reinforced the mechanism for the resolution of credit institutions - deposit-taking institutions under Colombian Law - by establishing the concept of the bridge bank, an entity used to facilitate the purchase of assets and transfer of liabilities from failing institutions.

Pursuant to the financial conglomerates regime, Grupo de Inversiones Suramericana S.A. has significant influence and, therefore, is the financial holding company of Bancolombia only for the purposes of the financial conglomerates framework. These new regulations require Grupo de Inversiones Suramericana S.A. to: (i) continue strengthening the Bank’s Corporate Governance System as a Financial Conglomerate; (ii) review the risk management and capital adequacy models; and (iii) strengthen the internal control and information reporting systems of the companies that make up the conglomerate under this framework. The SFC has authority to implement applicable regulations and, accordingly, from time to time issues administrative resolutions and circulars.

Key interest rates

Article 884 of the Colombian Commercial Code provides for a limit on the amount of interest that may be charged in commercial transactions. The limit is 1.5 times the current banking interest rate (“interés bancario corriente”), certified and calculated by the SFC as the average rate of interest ordinarily charged by banks for loans made during a specified period. The current banking interest rate for small business loans and for all other loans is certified by the SFC. As of December 31, 2021, the banking interest rate for small business loans was 37.36% and for all other loans was 17.46%.

Capital adequacy requirements – Basel III

Capital adequacy requirements for Colombian financial institutions (as set forth in Decree 2555 of 2010, as amended) are based on most of the Basel III standards. This regulation provides for a gradual implementation plan beginning in 2021 and ending in 2024 for requirements regarding solvency ratios and capital buffers. The SFC issued External Circular 020

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of 2019 which sets requirements in relation to capital adequacy requirements for credit institutions and information reporting to the SFC. Some of the highlights of this regulation are as follows:

The technical capital (“Technical Capital”) is calculated as the sum of Common Equity Tier One Capital (the “patrimonio básico ordinario”), the Additional Tier One Capital (“patrimonio básico adicional”) and the Tier Two Capital (“patrimonio adicional”).
Revised criteria for debt and equity instruments to be considered Common Equity Tier One Capital, Additional Tier One Capital, and Tier Two Capital were established. Additionally, the SFC must review whether a given instrument adequately complies with the applicable criteria in order for an instrument to be considered Tier One Capital or Tier Two Capital, upon request of the issuer. Debt and equity instruments that have not been classified by the SFC as Tier One Capital or Tier Two Capital shall not be considered Tier One Capital or Tier two Capital for purposes of capital adequacy requirements.
The Capital Adequacy Ratio is set at a minimum of 9% of the financial institution’s total risk-weighted assets; however, each entity must comply with: (i) a minimum basic solvency ratio of 4.5% (which is defined as the ordinary basic capital after deductions divided by the financial institution’s total risk-weighted assets and off-balance sheet items); (ii) a minimum additional basic solvency ratio (which is defined as the sum of Common Equity Tier One Capital after deductions and Additional Tier One Capital, divided by the financial institution’s total risk-weighted assets and off-balance sheet items) of 4.875% which began on January 1, 2021, increasing gradually up to 6% as of January 1, 2024; (iii) a capital conservation buffer (which is defined as the Common Equity Tier One Capital after deductions divided by the financial institution’s total risk-weighted assets and off-balance sheet items) of 0.375% which began on January 1, 2021, increasing gradually up to 1.5% as of January 1, 2024; (iv) a systemically important institution buffer (which is defined as the Common Equity Tier One after deductions divided by the financial institution’s total risk-weighted assets and off-balance sheet items) of 0.25% which began on January 1, 2021, increasing gradually up to 1% as of January 1, 2024 (Bancolombia was recognized by the SFC as a domestic systemically important institution in Colombia); and (v) a combined buffer equivalent to the sum of the aforementioned buffers as of January 1, 2024. These ratios apply to credit institutions individually and on a consolidated basis.
Credit establishments must comply with a minimum leverage ratio of 3%, which is defined as the sum of the Common Equity Tier One Capital after deductions and the Additional Tier One Capital, divided by the leverage value. The leverage value is the sum of all net assets, the net exposures in all repo, simultaneous transactions and temporary transfer of securities, the credit exposures in all derivative instruments, and the exposure value of all contingencies.
Credit establishments must comply with minimum capital requirements for operational risk. This new capital requirement will be determined by the product of the Business Indicator (“indicador de negocio”), the Operational Risk Coefficient (“coeficiente de riesgo operacional”) and the Internal Loss Multiplier (“indicador de pérdida interna”). The Operational Risk Coefficient will be 12% of the Business Indicator, but if the Business Indicator exceeds COP 3 billion, the coefficient will be 15% for the excess amount. Each entity was required to comply with the requirement as of January 1, 2021.

For more information, see “Item 5. Operating and Financial Review and Prospects - B1 Liquidity and Funding. Capital Adequacy.”

The minimum capital requirement for banks on an unconsolidated basis is established in Article 80 of Decree 633 of 1993. The minimum capital requirement for banks, including Bancolombia, for 2022 is COP 107,849 million. Failure to meet such requirement can result in the taking of possession (“toma de posesión”) of the Bank by the SFC (see Item 4. “Information on the Company – B. Business Overview – B.8 –Supervision and Regulation – Bankruptcy Considerations”).

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Mandatory Investments

Central Bank regulations require financial institutions, including the Bank, to hold minimum mandatory investments in debt instruments issued by Fondo para el Financiamiento del Sector Agropecuario (“Finagro”), a Colombian public financial institution that finances production and rural activities to support the agricultural sector. The amount of these mandatory investments is calculated by applying a fixed percentage (ranging from 4.3% to 5.8%, depending on the type of liability) to the quarterly average of the end of day balances of certain liabilities, primarily, deposits and short-term debt. The investment balance is computed at the end of each quarter. Any required adjustment (due to a change in the quarterly average between periods) results in the purchase of additional securities or may result in redemption by Finagro at of securities in excess of the requirement. The purchase of additional securities takes place during the month following the date as of which the computation was performed.

Foreign Currency Position Requirements

According to External Resolution 1 of 2018 issued by the board of directors of the Central Bank as amended or supplemented (“Resolution 1 of 2018”), a financial institution’s foreign currency position is the difference between such institution’s foreign currency-denominated assets and liabilities (including any off-balance sheet items). In the case of foreign exchange market intermediaries that consolidate financial statements and have controlled foreign investments, such as the Bank, the value of controlled foreign investments, and (ii) the value of derivatives and other liabilities designated by the intermediary as hedging instruments for the controlled foreign investments are excluded from its foreign currency position.

Also, Resolution 1 of 2018 provides foreign currency position limits, so that their positions may not exceed certain percentages of their technical capital in specific periods; and requires banks to calculate a gross position of leverage (“posición bruta de apalancamiento”) as it relates to its foreign currency position.

Reserve Requirements

Credit institutions are required to satisfy reserve requirements with respect to deposits and other cash demands which are held by the Central Bank in the form of cash deposits. According to Resolution 11 of 2008 issued by the board of directors of the Central Bank, as amended, the reserve requirements for Colombian banks are measured bi-weekly and the amount depends on the class of deposits.

Credit institutions must maintain reserves of 8.00% over private demand deposits, government demand deposits, other deposits and liabilities and savings deposits; of 3.50% over term deposits with maturities fewer than 540 days and 0% over term deposits with maturities equal to or more than 540 days.

Non-Performing Loan Allowance

The SFC maintains rules on non-performing loan allowances for financial institutions; the allowance level of these loans is determined by the profile and risk conditions of the clients and according to the specific conditions of the loan. These rules apply to Bancolombia’s financial statements on a stand-alone basis for Colombian regulatory purposes. Non-performing loan allowances in the Consolidated Financial Statements are calculated according to IFRS.

Lending Activities

Decree 2555 of 2010, as amended, sets forth the legal lending limits, which provide for the maximum amounts that a financial institution may lend to a single borrower (including for this purpose all related fees, expenses and charges). These maximum amounts may not exceed 10% of a bank’s technical capital. However, the limit is raised to 25% when amounts

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lent above 5% of technical capital are secured by guarantees that comply with the financial guidelines provided in Decree 2555 of 2010, as amended.

Also, in no event may a loan to a shareholder holding directly or indirectly 20% or more of the Bank’s capital stock exceed 20% of the Bank’s technical capital. In addition, no loan to a single financial institution may exceed 30% of the Bank’s technical capital, with the exception of loans funded by Colombian development banks which are not subject to such limit.

Decree 2555 of 2010 also sets a maximum limit of 30% of the Bank’s technical capital for single-party risk, the calculation of which includes loans, leasing operations and equity and debt investments.

Ownership and Management Restrictions

The Bank is organized as a stock company (“sociedad anónima”). Its corporate existence is subject to the rules applicable to commercial companies, principally the Colombian Commercial Code which requires stock companies (such as the Bank) to have a minimum of five shareholders at all times and provides that no single shareholder may own 95% or more of the Bank’s subscribed capital stock. Article 262 of the Colombian Commerce Code prohibits the Bank’s subsidiaries from acquiring stock of the Bank.

Pursuant to Decree 663 of 1993, as amended, any transaction resulting in an individual or entity holding 10% or more of the outstanding shares of any Colombian financial institution, including, in the case of the Bank, transactions resulting in holding ADRs representing 10% or more of the subscribed capital stock of the Bank, is subject to the prior authorization of the SFC. For that purpose, the SFC must evaluate the proposed transaction based on the criteria and guidelines specified in Decree 663 of 1993. Transactions entered into without the prior approval of the SFC are null and void and cannot be recorded in the Bank’s stock ledger. These restrictions apply equally to Colombian and foreign investors.

Bankruptcy Considerations

Colombian banks and other financial institutions are subject to special rules regarding insolvency, restructuring and liquidation. Pursuant to Colombian banking law, the SFC has the power to intervene in the operations of a bank in order to prevent it from, or to control and reduce the effects of, a bank failure. The SFC also conducts periodic visits to financial institutions and may impose capital or solvency obligations on financial institutions without taking control of such financial institutions.

The SFC may intervene in a bank’s business: (i) prior to the liquidation of the bank, in order to prevent the bank from entering into a state where the SFC would need to take possession by taking one of the following recovery measures (“institutos de salvamento”): (a) submitting the bank to a special supervision regime; (b) issuing a mandatory order to recapitalize the bank; (c) placing the bank under the management of another authorized financial institution, acting as trustee; (d) ordering the transfer of all or part of the assets, liabilities and contracts of the bank to another financial institution; (e) ordering the bank to merge with one or more financial institutions that consent to the merger; (f) ordering the adoption of a recovery plan by the bank pursuant to guidelines approved by the government; (g) ordering the exclusion of certain assets and liabilities by requiring the transfer of such assets and liabilities to another institution designated by the SFC; or (h) ordering the progressive unwinding (“desmonte progresivo”) of the operations of the bank; or (ii) at any

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time, by taking possession of the bank to either administer the bank or order its liquidation, depending on how critical the situation is found to be by the SFC.

The financial conglomerates act also reinforced the mechanism for the resolution of credit institutions - deposit-taking institutions under Colombian Law - by establishing the concept of the bridge bank, an entity used to facilitate the purchase of assets and transfer of liabilities from failing institutions.

Taking possession is mandatory in the following events: (i) if the financial institution’s technical capital falls below 40% of the legal minimum; or (ii) upon the expiration of the term of any then-current recovery plans or the non-fulfillment of the goals set forth in such plans.

Additionally, and subject to the approval of the Ministry of Finance, the SFC may, at its discretion, initiate intervention procedures against a bank under the following circumstances: (i) suspension of payments; (ii) failure to pay deposits; (iii) refusal to submit its files, accounts and supporting documentation for inspection by the SFC; (iv) refusal to be interrogated under oath regarding its business; (v) repeated failure to comply with orders and instructions from the SFC; (vi) repeated violations of applicable laws and regulations or of the bank’s by-laws; (vii) unauthorized or fraudulent management of the bank’s business; (viii) reduction of the bank’s net worth below 50% of its subscribed capital; (ix) existence of serious inconsistencies in the information provided to the SFC that, at its discretion, impedes the SFC to accurately understand the situation of the bank; (x) failure to comply with the minimum capital requirements; (xi) failure to comply with the recovery plans that were adopted by the bank; (xii) failure to comply with the order of exclusion of certain assets and liabilities to another institution designated by the SFC; and (xiii) failure to comply with the order of progressive unwinding of the operations of the bank.

Upon the taking of possession of a bank, the SFC may (but is not required to) order the bank to suspend payments to its creditors. The SFC has the power to determine that such suspension will affect all of the obligations of the bank, or only certain types of obligations or even obligations up to or in excess of a specified amount.

As a result of a taking of possession, the SFC must appoint as special agent the person or entity designated by Fogafin to administer the affairs of the bank while such process lasts and until it is decided whether to liquidate the bank.

If the underlying problems that gave rise to the taking of possession of the bank are not resolved within a term not to exceed two years, the SFC must order the liquidation of the bank.

During a taking of possession (which period ends when the liquidation process begins), Colombian banking laws prevent any creditor of the bank from: (i) initiating any procedure for the collection of any amount owed by the bank; (ii) enforcing any judicial decision rendered against the bank to secure payment of any of its obligations; (iii) constituting a lien or attachment over any of the assets of the bank to secure payment of any of its obligations; or (iv) making any payment, advance or compensation or assuming any obligation on behalf of the bank, with the funds or assets that may belong to it and are held by third parties, except for payments that are made by way of set-off between regulated entities of the Colombian financial and insurance systems.

In the event that the bank is liquidated, the SFC must, among other measures, provide that all term obligations owed by the bank are due and payable as of the date when the order to liquidate becomes effective.

In the event of liquidation, bank deposits and certain other types of saving instruments are excluded from the process and paid prior to any other liabilities. The remaining claims are recognized in accordance with applicable law and the following rank: (i) claims related to court expenses incurred in the interest of all creditors, wages and other obligations related with employment contracts and tax authorities’ credits regarding national and local taxes; (ii) claims secured by liens; (iii) claims secured by real estate collateral, such as mortgages; (iv) other claims of the tax authorities that are not included in the first class of claims and claims of suppliers of raw materials and inputs to the debtor; and (v) finally, all other claims without any priority or privilege, provided, however, that among credits of the fifth class, subordinated debt will be ranked junior to the external liabilities (“pasivos externos”) and senior only to capital stock. Each category of creditors will collect

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in the order indicated above, whereby distributions in one category will be subject to the full satisfaction of claims in the prior category.

Deposit insurance—Troubled Financial Institutions

Subject to specific limitations, Fogafin is authorized to provide equity (whether or not reducing the par value of the recipient’s shares) and/or secured credits to troubled financial institutions, and to insure deposits of commercial banks and certain other financial institutions.

To protect the customers of commercial banks and certain financial institutions, Resolution 1 of 2012 of the board of directors of Fogafin, as amended, requires mandatory deposit insurance. Banks must pay an annual premium of 0.30% of total funds received on saving accounts, checking accounts, certificates of deposit and other deposits, which is paid in four quarterly installments. If a bank is liquidated, the deposit insurance will cover the funds deposited by an individual or corporation with such bank up to a maximum of COP 50 regardless of the number of accounts held.

Risk Management Systems

Commercial banks must have risk administration systems to meet the SFC minimum standards for compliance and to avoid and mitigate the following risks: (i) credit; (ii) liquidity; (iii) market; (iv) operational; (v) money laundering and terrorism; and (vi) counterparty.

Through Circular 018 of 2021, the SFC issued the regulatory framework for the Comprehensive Risk Management System (“Sistema Integral de Administración de Riesgos”, or “SIAR”), which will be effective as of June 1, 2023, with the exception of certain provisions related to risk data aggregation and reporting, which will be effective as of December 31, 2023, at the latest. These provisions require financial entities to have a global vision of the risks to which they are exposed, since it integrates the management of credit, market, operational, liquidity, counterparty, guarantee, insurance and country risks. Thus, in compliance with this regulation, on December 22, 2022, the Bank's internal SIAR implementation plan was sent to the SFC.

Commercial banks generally have several risk measurement methods, including the risk weighted assets measurement which is calculated according to weight percentages assigned to different types of assets. There are some exceptions in which the weight percentage is higher and is calculated based on the associated risk perception of the evaluated asset. Provisions, which are calculated on a monthly basis, are another risk measurement method. The above only applies to stand-alone financial statements.

With respect to market risks, commercial banks must follow the provisions of the Circular Externa 100 of 1995 issued by the SFC (“Basic Accounting Circular”), which defines criteria and procedures for measuring a bank’s exposure to interest rate, foreign exchange, and market risks. Under such regulations, banks must submit to the SFC information on the net present value, duration, and interest rate of its assets, liabilities, and derivative positions. Colombian banks are required to calculate, for each position on the statement of financial position, a volatility rate and a parametric value at risk (“VaR”), which is calculated based on net present value, modified duration and a risk factor computed in terms of a basis points change. Each risk factor is calculated and provided by the SFC.

With respect to liquidity risk, financial entities must meet a liquidity coverage test that ensures their ability to hold liquid assets sufficient to cover potential net cash outflows for a period of 30 days. Net cash outflows for this purpose are contractual maturities of assets (interbank borrowings, financial assets investments, loans and advances to customers, derivative financial instruments) minus contractual maturities of liabilities (demand deposits, time deposits, interbank deposits borrowings from other financial institutions, debt instruments, derivative financial instruments) occurring within a period of 30 days. For purposes of this calculation, liabilities do not include projections of future transactions. The maturity of the loan portfolio is affected by the historical default indicator and the maturity of deposits is modeled according to the regulation.

Financial entities are also required to meet the Net Stable Funding Ratio (“Coeficiente de Fondeo Estable Neto” or “NSFR”) requirements. The NSFR will require credit institutions, such as the Bank, to maintain a stable funding profile

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in relation to the composition of their assets. The NSFR is a ratio that seeks to limit excessive dependency on unreliable financing sources for strategic assets which are often illiquid. The NSFR is defined as the amount of Available Stable Funding, which includes equity and liabilities that will remain with the credit institution for more than one year. This ratio should be equal to at least 100% on an ongoing basis (Fondeo Estable Disponible or “FED”) of the amount of Required Stable Funding (“Fondeo Estable Requerido”). The ratio started to be reported on March 31, 2020. Nonetheless, the External Circular 015 of 2021 maintained until March 31, 2023 the 25% weighting for the FED in demand and term deposits (less than six months) of financial entities and open collective investment funds, noting that this does not affect the schedule of convergence and compliance with the regulatory minimum of the NSFR in the terms established in External Circular 019 of 2019.

With respect to operational risk, commercial banks must assess, according to principles provided by the Basic Accounting Circular, each of their business lines (such as corporate finance, purchases and sales of securities, commercial banking, asset management, etc.) in order to record the risk events that may occur and result in fraud, technology problems, legal and reputational problems and problems associated with labor relations at the applicable bank.

Anti-Money Laundering Provisions

The regulatory framework to prevent and control money laundering is contained in, among others, Decree 663 of 1993; the External Circular 029 of 2014 issued by the SFC; and the Colombian Criminal Code, as amended.

Colombian laws adopt the latest guidelines related to anti-money laundering and other terrorist activities established by the Financial Action Task Force on Money Laundering (“FATF”). Colombia, as a member of the GAFI-SUD (a FATF-style regional body), follows the FATF’s recommendations. In 2022, the SFC introduced new requirements for financial entities and their risk management systems for Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) – in Colombia referred to as the “Sistema de Administración del Riesgo de Lavado de Activos y de la Financiación del Terrorismo” (“SARLAFT”). The new SARLAFT requirements include: due diligence on ultimate beneficial owners and politically exposed persons; countermeasures to circumstances that involve high-risk countries; information requirements in international and domestic transactions; supervision in correspondent activities; enhancement of technology tools and digital use of potential customer's identity, among others.

Financial institutions must cooperate with the appropriate authorities to prevent and control money laundering and terrorism financing. Finally, the Colombian Criminal Code introduced criminal rules and regulations to prevent, control, detect, eliminate and adjudicate all matters related to financing terrorism and money laundering, including the omission of reports on cash transactions, mobilization or storage of cash, and the lack of controls.

Consumer Protection

Law 1328 of 2009 establishes a set of rights and responsibilities for customers of the financial system and a set of obligations for financial institutions in order to minimize disputes. This law also gives foreign banks more flexibility to operate in Colombia through “branches”. Following its adoption, credit institutions were allowed to operate leasing businesses and banks were allowed to extend loans to third parties so that borrowers could acquire control of other companies.

Regulatory Framework for Subsidiaries that are Non-Participants in the Financial Sector

All of Bancolombia’s Colombian subsidiaries that do not provide financial services are governed by the laws and regulations embodied in the Colombian Civil Code and the Colombian Commercial Code as well as any regulations issued

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by the Colombian Superintendency of Industry and Commerce and the Superintendency of Corporations or any other type of special regulations that may be applicable to the commercial and industrial activities carried out by such subsidiaries.

International regulations applicable to Bancolombia and its subsidiaries

FATCA

FATCA, a U.S. federal tax law enacted in 2010, imposes a 30% withholding tax on ‘withholdable payments’ made to non-U.S. financial institutions that do not participate in the FATCA program or that fail (or, in some cases, that have affiliates in which they hold an interest of more than 50% and which are also non-U.S. financial institutions that fail) to provide certain information regarding their U.S. accountholders and/or certain U.S. investors (such U.S. accountholders and U.S. investors, “U.S. accountholders”) to the IRS.

Among the countries where Bancolombia operates, Colombia, the Cayman Islands, and Panama have signed an IGA Model 1. In addition, certain subsidiaries of Bancolombia located in other countries have transmitted directly to the IRS the information required pursuant to FATCA, since those other countries have not entered into an IGA.

CRS

The CRS, approved by the OECD Council in 2014, is applicable to signatory countries of the Multilateral Competent Authority Agreement (“MCAA”) and requires signatory countries to obtain information from their financial institutions and automatically exchange that information with other jurisdictions on an annual basis. The CRS defines (i) which financial institutions are required to report; (ii) the types of accounts covered; and (iii) the due diligence procedures that financial institutions must follow to identify the reporting information.

Among the countries where Bancolombia operates, Colombia and Panamá, have entered into the MCAA.

Compliance with the terms of the international conventions signed for the exchange of information under CRS, the laws or any other regulations enforced in the relevant jurisdictions may increase Bancolombia´s compliance costs.

Financial Regulation in Panama

The banking business in Panama is regulated by the Law Decree 9 of 1998, subsequently amended by Law Decree 2 of 2008. In accordance with the Law Decree, as amended, the Superintendency of Banks of the Republic of Panama, as the banking supervisor, has the power to issue agreements and resolutions to regulate the banking system. These regulations are mainly focused on matters such as licensing of banks, corporate governance, banking supervision (consolidated and individual or sub-consolidated), capital requirements, capital adequacy, liquidity requirements, risk management (credit, market, liquidity, country, asset and liability, operational, information technology, electronic banking), external audit, on-site inspections, reporting, compliance, change of control, mergers and acquisitions, confidentiality, money laundering, voluntary wind up, administrative and operational control, reorganization, bankruptcy, penalties, customers protection and dispute resolution.

In order to implement Basel III capital standards, the Superintendency of Banks of the Republic of Panama issued in January 2015 an agreement on Capital Adequacy. This agreement sets forth the new composition of a banking institution’s capital base, as well as the new capital adequacy ratio, including tier 1 core capital ratio and tier 1 capital ratio, all consistent with Basel III standards. This agreement became effective in June 2016 and as of January 1, 2019, the new standards became fully applicable. Regarding liquidity, banks operating under a general banking license, or General License Banks, are currently required to maintain 30% of their global deposits in liquid assets (which include short-term loans to other banks and other liquid assets) of the type prescribed by the Superintendency of Banks. Additionally, General License Banks are required to maintain assets in Panama of no less than 60% of their local deposits or any other percentage fixed by the Superintendency of Banks. Under the Banking Law, deposits from central banks and other similar depositories of the international reserves of sovereign states are immune from attachment or seizure proceedings. However, in 2018, the Superintendency of Banks of the Republic of Panama, moving forward with the implementation of Basel III liquidity standards, issued an agreement on Liquidity Coverage Ratio (LCR), also requiring General License Banks to maintain

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high quality liquid assets in relation to its short-term net cash outflows. Daily compliance with the LCR (High Quality Liquid Assets as a percentage of net cash outflows) is being implemented progressively, beginning in December 2018 with a compliance percentage of 25%, until achieving a 100% compliance percentage in December 2022.

The Superintendency has also issued regulations, consistent with Basel III standards, regarding capital requirements for market risk on the trading book; and regulations to improve country risk management and operational risk management, as well as governance and controls regarding investment in securities.

Panamanian regulations also require all financial institutions to maintain a legal reserve for certain obligations. The Superintendency of Banks may require additional marginal reserves. The exact level and method of calculation of these reserve requirements is set by the Superintendency of Banks.

As for credit risk, in March 2016, the Superintendency of Banks of the Republic of Panama issued Accord No.3-2016, which sets forth new risk weights applicable to on and off-balance sheet credit exposures, which are more risk sensitive in line with Basel II and Basel III standards. The Accord introduced the treatment of counterparty exposures in derivatives transactions, as well as credit risk mitigation techniques, such as the treatment of financial collaterals.

In Panama, banks are prohibited from granting, directly or indirectly, to any individual or legal person, including any entity that is part of the economic group of a bank, any loan or credit facility, guarantee or any other obligation (other than credit facilities fully secured by deposits in the bank) (“Credit Facilities”) in favor of said person exceeding at any time, individually or jointly, 25% of the total regulatory capital of the bank. Obligations to related parties (as such term is defined in the applicable regulations) that exceed (i) 5% of its total capital, in the case of unsecured transactions, and (ii) 10% of its total capital, in the case of secured transactions (other than loans secured by deposits in the bank), are prohibited.

Banks and banking groups (defined as the holding company and all direct and indirect subsidiaries of the holding company) are subject to inspection by the Superintendency of Banks, which must take place at least once every two years. The Superintendency of Banks is empowered to request from any bank or any company that belongs to the economic group of which a bank in Panama is a member, the documents and reports pertaining to its operations and activities. The Superintendency of Banks can assume the administrative and operating control of a bank, including possession of its assets and seizure of its management in order to defend the best interest of the bank’s depositors and creditors, under any of the following grounds: (i) at the request of the bank; (ii) if the bank may not continue operations without endangering the interests of the depositors; (iii) as a consequence of the evaluation of an advisor’s report; (iv) noncompliance with the measures ordered by the Superintendency of Banks; (v) if the bank carries out its operations in an illegal, negligent or fraudulent manner; (vi) if the bank has suspended payment of its obligations; and (vii) if the Superintendency of Banks confirms that capital adequacy, solvency or liquidity of the bank has deteriorated in such a way as to require the Superintendency of Banks intervention. Upon expiration of the period of administrative control, the Superintendent will decide whether to proceed with the reorganization of the bank, the compulsory liquidation of the bank or the return of administrative and operating control to the directors or legal representatives of the bank, as applicable.

The Superintendency of Banks of the Republic of Panama is also in charge of the supervision and oversight of the trust business, regulated by Law 1 of 1984, which set forth aspects such as minimum requirements of trust agreements, characteristics of trusts, rights and responsibilities of grantors, trustees and beneficiaries.

Law No.21 of 2017 strengthens the oversight and regulation capabilities of the Superintendency of Banks, regarding the trust business. The Law imposes higher standards and provides for more detailed supervision, with respect to matters such as licensing, prudential regulation, corporate governance, reporting and customer protection, amongst others.

Other Regulations in Panama

Securities market activities in Panama are subject to the supervision, control and oversight of the Superintendency of the Securities Market. These activities are primarily regulated by Law Decree 1 of 1999, as amended by several laws. which established important changes in order to strengthen the regulatory framework of the Panamanian securities market and increase investors’ confidence. Among the most important changes introduced by these amendments are the following: (i) the establishment of a coordination and cooperation system between the financial supervisors, enabling a more

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comprehensive supervision of financial conglomerates; (ii) the establishment of the Superintendency of the Securities Market, as the supervising entity replacing the previous National Securities Commission; (iii) authorizing the Superintendency of the Securities Market to carry out consolidated supervision, as home supervisor of intermediaries having agencies abroad, and to enter into cooperation agreements with foreign supervisors to facilitate the consolidated supervision; (iv) the regulation of foreign currency exchange as a securities activity; (v) the introduction of provisions regarding clearing and settlement of securities and financial instruments; and (vi) the creation of new participants to promote over-the-counter transactions.

The principal aspects of the securities business covered by the Law-Decree 1 of 1999 as amended, and the agreements and resolutions issued by the Superintendency of the Securities Market of the Republic of Panama are (i) licensing requirements of securities brokers, investment advisors, fund administrators and self-regulated organizations, (ii) registration requirements of risk rating agencies, securities price suppliers, securities, public offerings, funds and administrative service suppliers of the securities market, (iii) authorization for requesting voting powers regarding registered securities, (iv) notification requirements of public offerings for the acquisition of registered shares, (v) options, futures contracts and derivatives, (vi) custody, clearing and settlement of securities, (vii) penalization procedures and penalties, (viii) voluntary wind up, reorganization and bankruptcy of securities brokers, self-regulated organizations, funds, and fund administrators, (ix) reporting of issuers of registered securities, securities brokers, investment advisors, funds, fund administrators, self-regulated organization and other registered entities, (x) on-site inspection of securities brokers, investment advisors, self-regulated organizations, funds, fund administrators, administrative service suppliers of the securities market, securities price suppliers and rating agencies, (xi) capital requirements, liquidity requirements, risk assessment, confidentiality, conflict of interest, suitability, compliance and money laundering of securities brokers and (xii) communication of events of importance by issuers of registered securities.

Panama has also enacted a series of laws in order to prevent, detect and punish money-laundering activities. In Panama, anti-money laundering requirements are primarily regulated by (i) Executive Decree No. 136 of June 9, 1995, which created a Financial Analysis Unit (“UAF”) for the Prevention of Money Laundering, and (ii) Law No. 23 of April 27, 2015 (as amended, “Law 23”), regulated by Executive Decree No. 363 of August 13, 2015, whereby banks and trust corporations, among other financial institutions, are required to perform their operations with due diligence and due care conducive to preventing said operations, to be performed with funds, or over funds, generated from activities related to money laundering.

Law 23 and Accord No. 7 of 2015 provide that the following entities are deemed to be “supervised entities” for purposes of money laundering, financing of terrorism or any other illicit activity: (i) banks; (ii) bank groups; (iii) trust corporations; (iv) leasing companies; (v) factoring companies; (vi) credit, debit or pre-paid card processing entities; (vii) companies engaged in remittances or wire transfers; and (viii) companies that provide any other service related to trust companies. These entities must take necessary measures to prevent their operations and/or transactions from being used for money laundering, financing of terrorism or any other illicit activity, including tax evasion. Following recommendations from the Financial Action Task Force (FATF), Law No.70 of 2019 was enacted to include tax evasion as an offense precedent to money laundering, complemented by Law 254 of November 11, 2021, that includes dispositions on fiscal transparency and anti-money laundering prevention, focusing on availability of accounting records, due diligence, and final beneficiary dispositions.

Panama has also moved forward with the adoption of international standards on transparency and cooperation on tax matters, through the approval of the Inter-Governmental Agreement for the implementation of FATCA in 2016, the commitment regarding the automatic exchange of information on a bilateral basis and under the Common Reporting Standard, beginning in September 2018, and the ratification of the Multilateral Convention on Mutual Administrative Assistance on Tax Matters in 2017. All of the above have enabled the exchange of information for tax matters between the Panamanian tax authorities, and a broader set of countries to implement these commitments. Regulations were adopted in 2016 and 2017, and later amended, setting forth the obligations and responsibilities of banking institutions, regarding due diligence procedures in order to identify reportable accounts under FATCA and CRS, as well as responsibilities regarding control measures and reporting requirements necessary to comply with such international standards and agreements.

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Financial Regulation in El Salvador

Decree 592 of 2011, entitled “Supervision and Regulation of the Financial System” (“Ley de Supervisión y Regulación del Sistema Financiero”) was enacted to strengthen the State’s organization, adapting all supervision and regulatory institutions to the economic reality of the financial system. Decree 592 states that the Superintendency of the Financial System and the Central Reserve Bank of El Salvador are mandated to supervise all members of the financial system and to approve the necessary regulation for the adequate application of Decree 592.The Superintendency of the Financial System is responsible for the supervision of the individual and consolidated activities of all the members in the Salvadorian financial system, as well as the people, operations and entities described in the law.

Decree 592 establishes all the powers and duties of the Superintendency, some of which are: (i) to fulfill and enforce the regulations applicable to the entities subject to its supervision and issue all the necessary instructions for compliance of the laws applicable to the system; (ii) to authorize the establishment, function, operation, intervention, suspension, modification, revocation of authorizations and closure of all members of the system, in accordance with regulations. In the event of closure, the Superintendency will coordinate with the entities involved the actions established by the law; (iii) risk prevention through the monitoring and management of the members within the system with a view toward the prudential management of liquidity and capital adequacy; (iv) facilitation of an efficient, transparent and organized financial system; (v) to require that all supervised entities and institutions be managed in accordance with the best international practices of risk management and corporate governance; and (vi) all other legal requirements.

In 2015, the Salvadorian congress amended Decree 592 to include within the scope of the supervision of the Superintendency of the Financial System all legal entities dedicated to the money transfer business. In 2016 another amendment to Decree 592 was enacted to define the requirements that must be met by valuation experts when elaborating valuation reports in connection with guarantees of loans granted by financial entities.

Banking Law of El Salvador

Decree 697 of 1999 enacted by Salvadorian congress, regulates the financial intermediation activities and other operations performed by banks. Banks are required to establish a liquidity provision as required by the Superintendency of the Financial System in accordance with the deposits and liabilities of each bank.

According to the Salvadorian regulation, the liquidity provision for Salvadorian banks as of December 31, 2021 are:

Ordinary Reserve Requirements

%

Checking accounts

15%

Saving accounts

15%

Time deposits

12%

Borrowings from foreign banks

3%

Long-term debt(1)

5%- 15%

Checking accounts

15%

(1)15% for long-term debt with maturity above one year and 20% for long-term debt with maturity less than one year. Investment Certificates with maturity equal or more than 5 years with mortgage guarantee, are not obliged to have reserves.

* Transitional regime due to the pandemic. Beginning from June 2021, it will change progressively.

Monetary Integration Law of El Salvador

The Monetary Integration Law adopted the U.S. dollar as the legal tender, establishing a fixed exchange rate of 8.75 Colones per USD 1.00. The colón continues to have unrestricted legal circulation, but the Central Reserve Bank has replaced it with the U.S. dollar each time colón bills and coins were used in commercial transactions.

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Since the implementation of the Monetary Integration Law, all financial operations, such as bank deposits, loans, pensions, securities offerings and any other activities performed through the financial system, as well as the accounting records, must be expressed in U.S. dollars. The operations or transactions of the financial system made or agreed in Colones before the effective date of the Monetary Integration Law are expressed in U.S. dollars at the exchange rate established in such law.

Investment Funds Law

The investment funds law seeks to encourage economic activity by providing small investors with access to capital markets, diversification of their investments and channeling of their savings into productive sectors, in order to generate higher economic growth.

This Law sets forth the regulatory framework for the supervision of investment funds, their share of participation and companies that administer such funds and their operations; as well as other participants to which it refers. Additionally, it regulates the marketing of participation shares in foreign investment funds.

This Law also provides for the creation of investment fund managers who are responsible for performing all activities, contracts, and operations necessary for the administration and operation of investment funds.

In 2016, the Central Bank enacted Technical Standards (“Normas Técnicas”) to apply this Law. Such technical standards include standards regarding permitted transactions by the investment funds, and standards related to the disclosure of information, among other things.

Financial Inclusion Law

This law was enacted by the Salvadorian congress in September 2015 and aims to promote financial inclusion and competition in the Salvadorian financial system, as well as to reduce costs for users and customers of such system, through: a)  the authorization of Electronic Money Issuers and the rules for their transactions, limits and backup deposits at the Central Reserve Bank; and b) authorizing existing banks to use the “Simplified Account”, an account that doesn’t require customers to have a tax ID and allows limited balances and transactions.

This law encourages and promotes citizens to have access to formal financial services and to use retail payment instruments to achieve their insertion into productive activities, contributing to the improvement of their quality of life and well-being, and therefore the law facilitates the development of financial products that are designed having in mind the income levels and volume of transactions of the low-income population.

Consumer Protection Law

This law has been in force in El Salvador since September 2005. Its purpose is to protect the rights of consumers in order to ensure balance, certainty and legal security in their relationships with commercial establishments, including financial institutions, retailers and suppliers. The law also, created the institutional framework to enable enforcement of the law and safeguard consumer’s rights.

The law applies to commercial activities generally, e-commerce included, but also has specific regulations that apply to financial services providers, especially regarding obligations and prohibitions, as well as setting limits for the amounts of bank fees and surcharges, and contract requirements.

Bitcoin Law

On June 8, 2021, the Congress of the Republic of El Salvador enacted Legislative Decree 57 with the purpose of regulating Bitcoin as legal tender, unrestricted in any type of transaction carried out in El Salvador (“Bitcoin Law”). The Bitcoin Law has been in force since September 7, 2021.

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The Bitcoin Law expressly states that the exchange of Bitcoin is not subject to capital gains tax, just like any other legal tender currency, and that for accounting purposes all books and records must be expressed in U.S. dollars.

The President of the Republic of El Salvador through the Ministry of Economy approved, on August 27, 2021, Executive Decree 27 which regulates the Bitcoin Law, and it became effective on September 8, 2021, with the purpose of developing, facilitating and securing the application of the Bitcoin Law, in order to create a clear regulatory environment in which individuals and businesses are able to make transactions with Bitcoin as legal tender, in a lawful manner, in compliance with anti-money laundering standards and other laws of the Republic, preserving the security, solidity and integrity of the financial system in general.

Pursuant to the Bitcoin Law regulation, any supplier of bitcoin services (such as custody services, exchange services, payment processors or wallets services, among others), prior to starting operations in El Salvador, must be registered with the Registry of Suppliers of Bitcoin Services before the Central Reserve Bank. In order to obtain that registration, the supplier must comply with all mandatory requirements, including the filing of a form, along with all corporate documents, and the establishment of Anti-Money Laundering programs, policies and procedures to safeguard client's assets with a high degree of care, cybersecurity program, among others.

Other regulations related to the implementation of Bitcoin as legal tender that have been issued are the NRP-29 Technical Standards to facilitate the participation of financial entities in the Bitcoin ecosystem, and the guidelines for the authorization of the operation of the technological platforms for Bitcoin and Dollar services, both approved on September 7 by the Central Reserve Bank.

The institutions subject to such technical standards are banks, cooperative banks, savings and credit entities, and electronic money suppliers. The purpose of NRP-29 is to regulate the services provided by these institutions to their clients, whether such services are offered directly or through a supplier of bitcoin services. The purpose of the guidelines is to establish the applicable provisions for the authorization of the operation of the technological platforms for Bitcoin and Dollar services, that the regulated subjects wish to provide to their clients.

Financial Regulation in Guatemala

Decree No. 16-2002, Guatemalan Central Bank Law (“Ley Organica del Banco de Guatemala”), sets forth the scope of the activities of Banco de Guatemala in its capacity as Central Bank of the country, establishing as its fundamental purpose contributing to the creation and maintenance of the most favorable conditions for an orderly development of the national economy, for which it shall facilitate the monetary, foreign exchange and credit conditions that promote stability in general prices.

Pursuant to Decree No. 16 -2002, Banco de Guatemala´s main objectives are to (i) be the sole issuer of the national currency, (ii) assure the effective functioning of the national payments system, (iii) assure an adequate liquidity level in the banking system, (iv) receive in deposit bank reserve requirements and statutory deposits, (v) manage international reserves.

Decree No. 16- 2002 also regulates the activities of the Monetary Board as governing body of the Banco de Guatemala financial system. Pursuant to Decree No. 16-2002, the Monetary Board has roles with respect to the Guatemalan financial system, such as: (i) determine and assess the monetary, currency exchange and credit policies of the country; (ii) ensure liquidity and solvency of the national banking system; (iv) regulate the Banking Clearing House Chamber; (v) authorize the investment policy of international monetary reserves; and (vi) establish the minimum reserves required in order to strengthen the Banco de Guatemala´s net worth, among others.

The Superintendency of Banks is created and regulated by Decree No. 18-2002 Bank Supervision Law (Ley de Supervisión Financiera). The Decree establishes the scope of the Superintendency´s regulatory and supervisory activities within the financial system. Thus, the Superintendency of Banks is in charge of the supervision of entities such as the Banco de Guatemala, banks, financial corporations, credit institutions, bond entities, insurance entities, warehouse deposit companies, currency exchange offices, financial groups and holding companies of financial groups, and other entities as mentioned by law.

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Pursuant to Decree No. 18-2002, the Superintendency of Banks, in order to achieve its purpose, shall exercise the following functions, among others: (i) supervise financial entities so they can maintain adequate liquidity and solvency levels; (ii) issue instructions intended to remediate any deficiencies or irregularities found in the activities of financial entities; (iii) impose any applicable penalties and fines on financial institutions; (iv) supervise and inspect, with the broadest reach, all sources and systems of information of the supervised financial entities, including, but not limited to, accounting records, reports, contracts, documents and any other information the Superintendence deems necessary; (v) assess risk policies, procedures, standards and systems of financial entities; (vi) ensure compliance with the accounting standards, in compliance with the regulations issued for such purposes by the Monetary Board; and (vii) publish sufficient, trustworthy and timely information on the financial situation of the financial entities, among others.

The following are some of the main considerations taken into account by the Superintendency of Banks in determining compliance with applicable regulations:

a)Minimum Reserve Requirements: Banking institutions are subject to a minimum reserve requirement of 14.6% of the deposits received by the institution, which must be kept in the form of immediately available deposits with the Banco de Guatemala. To verify compliance with the regulation, banking institutions must provide the Superintendence of Banks with a daily report detailing the minimum reserve requirement.
b)Loan Loss Reserves: In accordance with limitations specified by Decree 19 of 2002, (Banks and Financial Groups Law) and regulations issued by the Monetary Board, banking institutions, financial service entities, international banking entities and other financial institutions must carry out quarterly delinquency assessments of their credit and record reserves based on estimates of non-recoverability. Banking institutions and financial corporations must provide to the Superintendence of Banks monthly reports concerning outstanding credits in effect and movements and appraisals of credit portfolios in accordance with criteria specified by the Monetary Board. Additionally, the Superintendence of Banks carries out on-site reviews in which it evaluates payment ability and payment fulfillment of debtors and requests the institutions to record that necessary reserves be based on the non-payment risk.
c)Capital Requirements: As specified in regulations issued by the Monetary Board, banking institutions in Guatemala must have a minimum capital adequacy ratio (risk-weighted assets to equity) of 10%, which is consistent with the Basel I guidelines. Banks must submit a weekly report to the Superintendence of Banks for monitoring compliance with this requirement.
d)Related Party Transactions: In its on-site reviews the Superintendence of Banks verifies that financial institutions are in compliance with Monetary Board regulations limiting transactions between related parties. Related parties may conduct business with one another provided they do so in accordance with their normal standards of business. The Banks and Financial Groups Law establishes the limitations to carry out operations that imply direct and indirect financing of any nature, regardless of the legal form they take, such as, but not limited to, bonds, promissory notes, obligations and/or credits, or grant guarantees or endorsements, which together exceed the following thresholds:
1.15% of the assets attributable to a single individual or legal person, of a private nature; or one State or autonomous company or entity.
2.30% of the assets attributable to two or more related persons who are part of a risk unit.

In addition, when a bank has a deficit in its regulatory capital (deficiencia patrimonial), it must immediately report it to the Superintendence of Banks. The Monetary Board will immediately order the suspension of operations of a bank that has suspended payment of its obligations and has a deficit in regulatory capital that exceeds 50% of equity, or if it has not submitted to the Superintendence of Banks a recovery plan, or if such plan has been rejected or has not been complied with. In such a case, the Monetary Board will name an Assets and Liabilities Exclusion Board which will be responsible for suspending the obligations of the entity and closing its operations. If, after suspension of operations, the Board of Assets and Liabilities Exclusion reports to the Monetary Board that dissolution is inevitable, the Monetary Board must

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then instruct the Superintendence of Banks to request a judicial declaration of bankruptcy. Once bankruptcy proceedings commence, the Savings Protection Fund participates as the entity in charge of the recovery of depositor funds.

The Law for Banks and Financial Groups provides a regularization plan, and if deemed convenient, at the discretion of the Monetary Board, limits on distributions to shareholders of a bank as well as the possibility of placing a member on the Board of Directors.

Decree No. 19-2002 regulates the creation, organization, merging, activities, operations, functioning, suspension of operations and winding up of banks and financial entities, as well as the establishment and closure of branches and representation offices of foreign banks in Guatemala.

Decree 19 of 2002 allows financial entities to form financial groups or conglomerates under the common control of a holding entity or to designate one of the financial entities of the group as its holding company. In order to form such financial group conglomerates, it is necessary that the financial group has a bank. The identification as a financial group does not entail that the financial group becomes a separate legal entity. Rather, the purpose of such identification is to allow the Superintendency of Banks to perform its supervision tasks on a consolidated basis.

Other Regulations in Guatemala

Decree No. 94- 2000 (“Ley de Libre negociación de Divisas”) permits and regulates the use, transfer and payment in foreign currencies, as well as the use of foreign currency accounts and deposits within the Guatemalan financial system. Corporations and other entities that wish to offer securities denominated in foreign currencies must obtain prior authorization from the Monetary Board.

Decree No.67-2001 establishes the Anti-Money Laundering Law (“Ley Contra el Lavado de Dinero u Otros Activos”). The law was enacted to prevent and control money laundering in connection with criminal activities. Regulations issued by the Superintendency of Banks in accordance with this law went into effect on April 26, 2002. Among other things, the law and regulations created the Financial Intelligence Unit within the Superintendence of Banks under the name of Special Verification Intendancy (“Intendencia de Verificación Especial” or “IVE”). The Special Verification Intendancy has developed a national network for the prevention, control and surveillance of money-laundering activities. Penalties for non-compliance with anti-money laundering laws and regulations are set forth in the Superintendence of Banks Resolution 43-2002 and include fines for bank directors or employees and the suspension or cancellation of a financial institution’s license.

On December 1, 2021, a new Technological Risk Management Regulation (“Reglamento de Manejo de Riesgo Tecnológico”) was published, which aims to establish the minimum guidelines that banks and other financial entities must comply with to manage technological risk. Among other provisions, the new regulation: i) establishes obligations that financial institutions have when contracting services that process and/or store information with third parties; ii) sets rules related to the backup computing center for the institution, providing that it must be in a geographical location other than the main computer center of the entity; iii) establishes the requirement to obtain authorization to process and/or store information outside the national territory, including a requirement to obtain a legal opinion from a lawyer from the jurisdiction where the information will be processed and/or stored; and iv) indicates the minimum requirements for the backup copies of the IT infrastructure information, information system and database.

Additionally, within the rules that the Monetary Board has issued regulating financial institutions, Resolution JM-93-2005 (Regulations for Credit Risk Management) seeks to regulate certain matters that must be reviewed by banks, offshore entities and the companies of a financial group that grant financing, such as the minimum information of the financing applicants and debtors, and the valuation of credit assets.

In addition, authorized operations between companies of the same financial group are regulated by Resolution JM-180-2002 (“Reglamento de operaciones que pueden efectuar entre sí las empresas del Grupo Financiero”). The purpose of this regulation is to regulate the financial and/or service provision operations that may be carried out by the companies of the financial group among themselves, in accordance with the provisions of article 46, paragraph b), of Law of Banks and Financial Groups.

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Finally, Resolution JM-117-2009 (“Reglamento para la Administración del Riesgo de Liquidez”) has the purpose of establishing the requirements that must be fulfilled by banks, finance companies and offshore entities, in respect of liquidity risk management. This include a strategy to manage liquidity risk that incorporates the institution's credit profile, policies and processes and prudential measures to identify, quantify, monitor and control said risk and to be able to manage liquidity on a daily basis, as well as contingency plans to deal with liquidity constraints.

B.9        CYBERSECURITY FRAMEWORK

As cybersecurity incidents in the financial industry increase exponentially in frequency and impact, affecting the organizations’ reputation, banks must adequately deploy defenses to discourage would-be attackers’ plans. Materialization of cyber-security risks may result in the unauthorized access to confidential information, technological breaches of the infrastructure of the Bank with the aim of stealing information, fraud due to exploitation of vulnerabilities and the interruption of the Bank's services.

The Bank's internal policies define cybersecurity risk as the possibility of an economic or non-economic loss arising from a violation of the confidentiality, integrity, and availability of the information that the Bank processes. However, the Bank does not have control over or manage our customer desktops, laptops or other devices, therefore, any occurrence of a cyber risk in these systems cannot be attributed to it, unless at least one of the following events occurs: (i) intentional interruption of the Bank's informational and technological infrastructure, excluding technological or operative failures; (ii) successful unauthorized access to information or to a system; or (iii) unauthorized change in the Bank's hardware, firmware, or software.

Bancolombia implemented a strategy designed to allow it to protect and maintain the operations of the company's business processes, mitigating the security risks to which the organization was exposed by these new conditions, including those related to the interruption, exposure, leak, or damage to the integrity of critical business information, as well as the lack of availability of resources and customer service. This strategy includes the implementation of a documented management process designed to oversee cybersecurity and information security to provide a framework that handles the information’s risks according to the objectives, strategies, regulations, and industry best practices.

The framework used to manage cyber-security risks is designed under practices of international frameworks and standards issued by the National Institute of Standards and Technology (NIST) in NIST SP 800-30 and NIST Cybersecurity Framework, the International Organization for Standardization (ISO) in ISO/IEC-27032, as well as the definitions established by the Bank.

The cyber-security and information security division of the Bank is responsible for cyber-security risk management, a function performed together with the business, technology, risk, and internal audit teams. The team considers the nature of the Bank, its risk appetite, customer needs, business strategy and the environment of the financial industry.

The framework seeks to ensure that the risks are identified, measured, controlled and monitored, and considers the international and regional best practices and regulations. The cyber-security risk management system is designed as a three line of defense model, distinguishing between three groups involved in effective risk management: (i)  a first line of defense, which is responsible for defining information security strategy and the preventive detection and isolation of advanced threats, (ii) a second line of defense that establishes the risk management framework to provide timely information that supports upper management in their decision making process, and (iii) a third line of defense that supports regulatory compliance, the strengthening of good practices in information security and the independent supervision of the of the implementation of the first two lines of defense.

The Bank's senior management is committed to cybersecurity risk management, through a clear strategy which includes the allocation of human, technical and financial resources and a clear definition and disclosure of responsibilities regarding to cybersecurity, as discussed below.

Senior management has established a cybersecurity and information security committee, responsible for approving and promoting the most important policies, strategies, and projects, being informed, and making decisions about associated controls, periodically evaluating the strategic and tactical plans of compliance, the review, approval and prioritization of

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initiatives or decisions as well as the prioritization of the use of the allocated budget. This Committee is formed by seven vice presidents of the following functions: Bancolombia's Corporate Services, Banistmo's Corporate Services, BAM’s Corporate Services, Banco Agrícola's Corporate Services, Bancolombia's Administrative and Security Services, Bancolombia's Corporate Human Resources, and Bancolombia's Corporate Risk.

In addition to senior management, Bancolombia's Board of Directors is also involved in cyber-security risk management, the Board has a member who has been trained and continues to be trained in cyber-security and information security issues.

Since cyber risk is supervised by the Risk Committee, the Risk Corporate Vice Presidency is responsible for proposing the methodology, procedures and tools for cybersecurity related risks management and the management policies which is approved by the Board of Directors; ensuring that an appropriate cybersecurity risk management process is maintained and keeping the Board of Directors informed of its effectiveness according to the approved guidelines and methodologies; and analyzing periodically the reports that are submitted by the senior management on cybersecurity risk exposure, exposures substantial changes, tolerance level compliance and mitigation and management measures adopted by the Bank. Through the Audit and Risk Committees, in which members of the Board of Directors participate, members receive regular reports on cybersecurity and information security relevant issues, the level of compliance with the approved policies and procedures for cybersecurity risk management, as well as relating to the causes of any breaches and the measures adopted to address the gaps identified by the Cybersecurity and Information Security Committee, to consider any corrective actions required.

Furthermore, due to the challenges raised by the COVID-19 pandemic such as hybrid working arrangements –that is, a combination of remote and on-site work –plus the accelerated digital transformation and the increasing adoption of cloud solutions has brought additional challenges with new threats and increased the probability that the existing ones could occur. In this new environment, the security perimeter extends to employees, outsourced staff and third parties outside the organization, working from any device from anywhere in the world and accessing the organization's information and services.

Some practices to keep the organization safe in the new environment were, among others: enabling secure schemes for remote work with multiple authentication factors, selected third party security assessments, identification and protection of critical assets, risk management of our assets and those of third parties, the strengthening of access control and identity management, secure application development, and securing the technological infrastructure, business operations and human resources.

Likewise, the practices adopted by the Bank include the deployment of controls and strategies for data loss prevention, information lifecycle management, actions to mitigate phishing, smishing and identity theft, protection of emails and collaborative tools, and the adjustment of rules regarding safe browsing. Threat hunting, and threat intelligence, the use of penetration tests and management of vulnerabilities, event monitoring, business resilience including the response and recovery of capabilities or services affected in a cyberattack, and cloud security are also part of the practices implemented in the organization.

In 2021 the Bank appointed a specific project team to accelerate the identification and classification of the information assets that Bancolombia exchanges with its most critical third parties. Through this initiative, an updated inventory is being developed and maintained, compliance with the controls required for its protection is being evaluated, and the cybersecurity and information security risks that are being identified, assessed and treated.

In addition, our cybersecurity teams strive to educate, support, and equip our employees and third parties with the knowledge and the tools to prevent, mitigate, and report cyber-attacks and incidents, and keep the Bank and customer’s data protected. During 2021, a series of awareness and sensitization activities were carried out for all our employees and a large number of third parties, in some cases with the support of experts in the field.

In 2021, Bancolombia invested USD 31.1 million in activities related to preventive, detective, and corrective efforts for cybersecurity management, including: insurance policies, human resources costs, security solutions licensing and the administration and maintenance of cybersecurity controls for the Bank. In 2021, Bancolombia had no cybersecurity or information security incidents that materially affected the Bank in an economic or non-economic manner, in accordance

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with the definition and criteria defined by the Bank for that purpose. Therefore, there were no costs associated with its remediation or consequences.  Additionally, cybersecurity and information security reports are generated periodically for the review by the members of Bancolombia´s Board of Directors, where the status of cybersecurity and information security is reported. Bancolombia did not experience direct cybersecurity impacts due to the COVID 19 pandemic, however in 2021 there was a decrease (compared with 2020) in phishing attacks on our clients in which the Bank identified and dismantled 2,791 fraudulent sites.

As of the date of this Annual Report, the Bank has not faced a cyber-attack with a material impact on its business or customers. However, we can give no assurance that the previously described measures, initiatives, and procedures will be 100% effective in preventing or mitigating potential future attacks or threats to our technology infrastructure. Any failure by the Bank to detect or prevent cyber-security risk in a timely manner could result in a negative impact on the Bank's results of operations and financial position, or in problems with information, including data related to customers being lost, compromised, or delivered to the Bank's customers with delays or errors. The public perception that a cyber-attack on its systems may be successful, whether or not this perception is correct, may damage the Bank's reputation with customers, regulators and third parties with whom it does business.

Finally, the SEC proposed amendments to its rules to enhance and standardize disclosures regarding cybersecurity risk management, strategy, governance, and incident reporting by public companies. These amendments include, among other things: (i) reporting about material cybersecurity incidents and periodic reporting to provide updates about previously reported cybersecurity incident; and (ii) periodic reporting about a registrant’s policies and procedures to identify and manage cybersecurity risks; the registrant’s board of directors' oversight of cybersecurity risk; as well as management’s role and expertise in assessing and managing cybersecurity risk and implementing cybersecurity policies and procedures; and annual reporting or certain proxy disclosure about the board of directors’ cybersecurity expertise, if any.  Subject to the issuance of final rules, the Bank is analyzing the potential impacts that these amendments could have, as well as the actions to be taken in this regard.

B.10        COVID-19 CONSIDERATIONS

Since the beginning of March 2020, the outbreak of COVID-19 impacted the Bank’s operations, customers, suppliers, and employees. This circumstance affected the Bank’s Colombian and Central American operations. Beginning in the third quarter of 2020, a more positive trend began to be seen and this continued during 2021.

Following the initial impacts of the pandemic, the economic recovery was better than expected in the countries where the Bank operates.  

The measures undertaken by the Bank to mitigate COVID-19 impacts related mainly to Colombia and Panama given that the most severe effects of the pandemic took place in these countries when compared to Guatemala and El Salvador. In Colombia particularly, for those customers that needed support with their obligations, the Bank applied the Debtor Support Program (DPS). This program was in force until August 31, 2021 and allowed customers to pay lower installments and continue to meet their obligations and covered more than 1.1 million loans.

Since not all customers recovered at the same pace, the Bank continued to offer alternatives for debtors, even after the DPS ended. As a result, between September and December 2021, approximately 236,000 customers that continued to be affected by the pandemic (including retail, SMEs, and corporate customers) received some options regarding their loans, such as extension of the loans maturities, deferrals, and grace periods.  Similar measures were taken by the Bank´s Central American Operations.  

The Bank also supported suppliers by reducing payment terms to 30 days or less, giving priority to those that, due to their size and diminished possibility of financial leverage, needed more liquidity. At the end of 2021, 10,833 suppliers were benefited by this initiative.

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Bancolombia also supported the Colombian Government platform to deliver subsidies. Through its channels, the Bank continued to work with the National Government in the delivery of subsidies to vulnerable households, as well as companies whose operations were affected by the pandemic. In 2021, the Bank distributed subsidies of the solidarity income (“plan ingreso solidario”) to 880,539 people and formal employment support program (“programa de ingreso solidario” or PAEF) to 44,625 beneficiary companies.

Bancolombia also supported the Vaccination Plan in Colombia, donating 22,000 doses of the vaccine Sinovac.

In Panama, Banistmo devoted essential resources to help clients, both individuals and companies, with the impacts from the pandemic. After the outbreak of COVID-19, the superintendency of finance in Panama deployed several measures to help make financial obligations more manageable. Banistmo together with the regulator joined efforts to offer massive credit relief programs available to clients in the form of payment deferrals. A new category for loans subject to relief was implemented, past due balances were frozen, interest on arrears were excluded from charges and customers were exempted from being reported to credit bureaus.

As of December of 2021, a small portion of the loan portfolio in Banistmo is still subject to credit relief as the Bank made debt restructuring available to many customers on their existing balances to accept repayment on a longer term than initially considered under the massive program launched in 2020 by financial institutions in Panama.

For more information on the Bank’s risks associated to COVID-19, refer to Item 3.D. Risk Factors – “Our financial results may be negatively affected by macroeconomic and other challenges and uncertainties related to the COVID-19 pandemic”.

B.11 ESG

General approach to ESG

In Bancolombia, we believe in responsible and sustainable investment, and we are aware that ESG criteria are essential to the conduct of our business. We are committed to incorporating these criteria as a fundamental and integral element in all our investment processes. Since 2014, we have sought to deepen the integration of sustainability criteria in our product offering, our recommendations to the market and our investment strategy. This commitment is aligned with a global agenda, which is to comply with the United Nations Sustainable Development Goals (SDGs), designed to achieve more prosperous societies and protect the planet.

Leading indexes around the world constantly monitor the performance of companies in environmental, social, economic, and corporate governance terms. Bancolombia is included in many of these indexes, encouraging the implementation of ESG practices. Thus, in November 2021, Bancolombia was recognized as the fifth most sustainable bank, according to the Dow Jones Sustainability Index.

In terms of ESG governance, under the guidelines issued by the Board of Directors and its committees, the sustainability committee is the responsible body for ESG issues in the Bank.

Regarding regulation of ESG matters, in Colombia, the Government issued Decree 151 of 2021 which reformed the information disclosure regime by securities issuers, such as the Bank, providing a two-year transition period for its implementation.  Furthermore, the SFC issued at the end of 2021, the External Circular 031 which requires, no later than the year 2024, the disclosure of information related to ESG matters from a financial materiality perspective. Likewise, on March 21, 2022, the SEC proposed rules that would require registrants, including foreign private issuers, such as the Bank, to include climate-related information in registration statements and annual reports. This proposal, which is modeled in part on the recommendations of the TCFD and upon the GHG Protocol, would require disclosure of climate-related risks, greenhouse gas emissions and climate-related financial metrics. The Bank is currently analyzing the potencial impact and reviewing the potencial disclosure roadmap to be followed in response to these rules and proposed rules.

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Governance and Economic Dimension

Our corporate framework of principles and policies enables us to integrate ESG criteria into our business model and act in a sustainable way. This framework is established by the Board of Directors, as the body responsible for defining the strategy and long-term objectives of the company. Directly or through its Committees, the Board oversees compliance with our sustainability strategy, supervision of the measures undertaken to mitigate climate change risk,  adoption of principles for responsible investment and education of employees to make them aware of these principles and implementation of policies designed to ensure compliance with applicable law in the countries where we operate.

Additionally, members of senior management act as the sustainability committee.  The Sustainability Committee analyzes the opportunities, risks and challenges related to sustainability and discusses the progress of our ESG agenda, in alignment with the Task Force on Climate-Related Financial Disclosure.

The Bank has a sustainability division that coordinates and drives the ESG agenda in accordance with our corporate strategy and policies. This division is led by a senior manager, who is part of the Sustainability Committee.

In terms of diversity of the Board of Directors, the company seek to promote a mix of experience, knowledge, and innovative and challenging visions, in accordance with the economic, social, and business environment. Bancolombia aims for diversity in the composition of its Board of Directors, particularly in gender and nationality. Currently, 29% of our Board of Directors is represented by women (2 out of 7 board members) and 29% are non-Colombian directors (2 out of 7 members). The directors’ profiles can be consulted at Item 6.A. – “Directors and Senior Management”.

Bancolombia believes that the criteria considered by the shareholders in nominating candidates to the Board of Directors must include an awareness of the need for an integrated business management which combines a commitment to sustainable business activity with the proper management of government resources. One factor to consider in this regard are a director’s professional skills. Given this, it was essential to the Board that one of the directors have a background in ESG matters.  Accordingly, since 2016 Arturo Condo Tamayo has served as the expert director in sustainability and cybersecurity.

In terms of our tax strategy, through planning, advice, and control of tax processes the Bank complies with applicable tax regulations, optimizes tax management and influences the business decision-making process, to manage tax risk and contribute to the financial performance.

We adopted tax policies approved by the Board of Directors, such as the following: the companies must (i) comply with their obligations in accordance with the tax regulations in force in each country and ensure compliance with the laws and regulations in the countries where we operate; (ii) strive for greater collaboration with the tax authorities for the proper development of their functions; (iii) disclose to our stakeholders, in the annual report, the amount of taxes paid; (iv) not participate in artificial tax structures, without real economic justification and business purpose, or that lack commercial substance; and (v) identify, measure, monitor and mitigate the risks associated to our tax affairs, under existing tax principles in each country where we operate, among others.

In Bancolombia, we established ethical principles in the code of conduct and ethics, according to our organizational culture and corporate governance principles.

To promote our ethical behavior, we have stablished the following polices: anti-fraud and anti-corruption policy, integrity and compliance manual, and financing of political parties policy. We have a phone line called the “ethics line” (“línea ética”), which is an anonymous and confidential service for employees and other stakeholders to report potential fraud, ethics violations and other related matters.

In addition, we have an ethics committee whose purpose is to build a series of guidelines to encourage and internalize the principles and values that we proclaim in our organization related to the decisions we make.

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Likewise, this committee is responsible for evaluating the application of the code of conduct and ethics and establishing the necessary mechanisms for disseminating and strengthening its decisions seeking the highest internal standards of ethical conduct.

We are also aware that declaring ourselves to be a client-centered organization involves considerable challenges. We incorporated into our client experience quality measurement an understanding of their willingness to recommend us to third parties, using the net promoter score (NPS) methodology as the chief indicator in the group of metrics that allow us to assess the organization’s overall performance in this regard. Using this indicator allows us to understand not only our clients’ satisfaction but also their brand loyalty. This metric is measured on the standard parameters from 0 to 100%. In 2021, our NPS indicator was 65.32%.

In terms of the economic dimension, we are integrating ESG aspects into our business strategy, including Retail Banking, Wealth Management, Corporate Banking, Asset Management and Project Finance. We know that ESG has an important role in addressing sustainability challenges by facilitating the transition to a low carbon economy and stimulating sustainable development. To that end, we set a goal to invest COP 500 trillion before 2030 through credit and other financial services. This goal to incorporate ESG variables extends to all our business segments and includes processes of due diligence, engagement, knowledge of clients and finance through innovative products for sustainable solutions.

Some of the ESG aspects we have included in our business strategy include:

(i)We expect that by 2025, all assets under management of the Bank will be invested, to some extent, in strategies driven by ESG criteria.
(ii)We developed the Sustainability credit line, which is a special financing line designed to support our customers in the development of projects that promote the use of clean technologies, gender equality, renewable energies, efficient use of energy, clean fuels, and reduction of waste, emissions, and discharges, among others.
(iii)We finance SMEs and entrepreneurs and support them in their growth so that their productivity and employment opportunities increase and have a positive impact on the country's economy.
(iv)We also have been implementing a sustainable funding strategy. To date, we have issued four green or sustainable bonds for gross proceeds of USD 477 million that we have used to finance initiatives related to, among others, clean energy, sustainable construction, and cleaner production.

Finally, we have adopted the Equator Principles and the Performance Standards of the World Bank and the International Finance Corporation - IFC, as standards for the identification, evaluation and management of environmental and social risks and impacts implicit in the operations and projects we finance. During 2021, 112 operations were evaluated through the Socio-Environmental Risk Analysis process.

In addition to complying with the requirements of the Equator Principles (Project Finance and Corporative Loans), our environmental and social risks policy covers credit and leasing operations in excess of USD 1 million, and if there is any operation with a risk that generates a warning below this amount, an evaluation over such operation must be made. Also, our environmental and social risk assessment covers liens, assets received as guarantees and those that are under lease agreements and received as payment in defaulted operations.

Additionally, Bancolombia has a controversial issues policy that defines the activities that we are not willing to finance because of their high social and environmental impact, and the conditions for financing and investing in economic sectors with high environmental and social impact.

Environmental Dimension

We seek to identify the direct and indirect impacts of our activities and encourage the prevention, mitigation, correction, and compensation for those impacts.

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The strategy of our environmental management model is directly related to our business strategy. We have set up environmental policies, which include environmental and social risk analysis, Environmental Management, Controversial issues in financing and investment, Responsible investment, Climate change and sustainable procurement.

Climate Change: Climate forms part of our broader environmental agenda, and we recognize that managing climate-related risks and opportunities is vital to the long-term sustainability of the Bank. For this reason, Bancolombia became one of the founding banks of the Net Zero Banking Alliance. This is an industry-led Alliance, hosted by the United Nations Environment Program Finance Initiative (UNEP FI) and co-launched by the Financial Services Taskforce (FSTF). Under this alliance (NZBA), Bancolombia committed to: 1. Transition all operational and attributable GHG emissions from our lending and investment portfolios to align with pathways to net-zero by mid-century, or sooner, including CO2 emissions reaching net-zero at the latest by 2050, consistent with a maximum temperature rise of 1.5°C above pre-industrial levels by 2100. 2. Use decarbonization scenarios which are from credible and well-recognized sources; 3. Prioritize our efforts where we have, or can have, the most significant impact, i.e. the most GHG-intensive and GHG-emitting sectors within our portfolios, which are key to the transition to a net-zero carbon economy.

In terms of climate-related risk, Bancolombia has identified physical and transition risks in some critical sectors in its loan portfolio and investments that can generate potential losses for the Bank. For more information on these risks, please refer to Item 3.D. Risk Factors – “The Bank is exposed to ESG risks that could affect the Bank’s financial condition and results of operations”. On February 2021, Bancolombia launched its Climate Change Policy to guide our clients in the transition to a low carbon economy. This policy includes the following sectors: coal extraction, coal power generation, oil extraction, livestock, cement manufacturing, iron and steel manufacturing, air transport, maritime transport, and vehicle manufacturing.  

Bancolombia also defined a goal of financing the transition to a low carbon economy for an amount of COP 40 trillion by 2030.

We are working to engage clients and ensure an adequate transformation of their practices towards a low-carbon economy. In terms of physical risk, Bancolombia has developed assessments of the quantification of physical risks related to both our clients and our own operation. It considers the effect of physical risks on real estate guarantees, effects on loans guaranteed by trust vehicles and impacts on clients or industries affected by extreme climate events.

From credit risk management, Bancolombia is developing physical risk assessment models and methodologies to assess climate impacts in our credit portfolios. Grupo Bancolombia has analyzed the volatility of the main risk factors of its investment portfolio, such as exchange and interest rates due to extreme weather events.

Disclosure of climate change risks is extremely important in our effort to be transparent with our stakeholders. For this reason, Bancolombia adopted the Task Force on Climate-related Financial Disclosures (TCFD) commitments in 2019 to meet the call for financial institutions to build a more resilient financial system through the implementation and dissemination of climate change management issues. We also disclose our climate performance through CDP (Climate Disclosure Program) platform.

Reputational risk may result from changes in customers’ perception or increasing attention and scrutiny from investors and regulators on the Bank’s contribution to the transition to a low carbon economy.  The Bank has established a corporate policy for its loan portfolio related to sectors with high impact on climate, such as coal extraction and coal power generation. The policy includes qualitative risk identification and risk mitigation measures. Some of the mitigation measures include:

Permanent social networks and mass media monitoring to identify alerts that may damage the trust of any of the Bank’s stakeholders.
A narrative which focuses on the Bank’s purpose and its ESG strategy, used to guide commercial teams in its relationship with different stakeholders and the advice they provide to affected clients through the transition process for the next 10 years.

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Conversations with opinion leaders, editors, and journalists from the mass media, so that they understand the positive impacts on the environment and the economy that will be obtained from the Bank’s transition strategy

Ecoefficiency: With our operational ecoefficiency program, we seek to reduce the direct impact to the environment associated with the consumption of natural resources required for our operations through the implementation of strategies to reduce our water, energy, paper, and business travel consumption and to reduce waste generation.

We have established long term goals to align our actions and performance with worldwide standards such as the SDGs (Sustainable Development Goals). We have defined targets related to climate change for scope 1 and 2, i.e for our direct operations. We are committed to reducing our emissions by 73 %  by 2024 compared to our 2019 emissions. This target was established in accordance with SBTi - Science Base Target Initiative- methodologies.

Social Dimension

We seek to promote financial inclusion, gender equality and, in general, projects that contribute to reducing social gaps in the countries in which we operate and improve the quality of life of the communities.

We seek to establish conditions that maximize the potential and well-being of all employees. We have established environmental policies, which include human rights, diversity, equity and inclusion and training for all employees on discrimination and harassment in the workplace.

Key material factors in the social dimension related to our employees include:

Bancolombia set a strategic objective of developing our culture and talent to be competitive. We work continuously to contribute to the quality of life of our employees, by establishing safe workspaces, promoting healthy behaviors and wellness programs, and promoting individual, family and community development.
We leverage our zero tolerance policies with respect to any form of discrimination and work and sexual harassment with related support material. We incorporate guidelines and protocols of action, training, and support services provided by highly qualified personnel to prevent this type of behavior within the organization.
We have analyzed the demographics of our employees at the corporate level with respect to matters such as gender, age, position level, nationality, minority status, nature of the position, gender pay and others. The data used for these analyses were provided voluntarily by employees.
We also have an equity, diversity and inclusion strategy to empower women within the organization, so that they identify and express what they want to be on a personal and professional level. As part of this strategy, we have set targets for 2030 for the number of women represented in each position.
Talent attraction and employee turnover rate: We have processes designed to provide us with talent with the skills, abilities and attitudes that we require at our organization. One of our goals is to ensure professional development of our employees through an equitable vacancy procedure. 73% of vacancies are filled by internal selection processes. Our recruitment indicator average at corporate level shows that there is a natural process of talent renewal and allows us to attract new employees with innovative knowledge and new proposals. Company’s total and voluntary turnover rates for the last year as a percentage of total number of employees is 10% and 5% respectively.
Since 2013, by declaring our Human Rights Policy, we made public our commitment to "respect, promote and remediate human rights" in compliance with the universal declaration, included in the International Humanitarian Law, the ILO and the law of the countries where we have a presence. Our policy is supervised by the Risk Committee and all employees receive training with regards to the policy.

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Our strategy contributes to the quality of life of our employees, suppliers, and customers by seeking to establish safe workspaces, promote healthy behaviors and wellness programs, and favor individual, family and community development. It includes the following assessments:
-Through our own methodology, we assess priority risks in the financial sector, such as biomechanical and psychosocial risks, that affect employee health. We perform in-depth measurements with methodologies validated by experts such as ergonomists, occupational psychologists, occupational health and safety engineers or international organizations.
-Through the management report, senior management follows up on occupational health and safety, and assesses the behavior and results of the comprehensive management system. The internal audit department also monitors compliance with the various obligations it has, ensuring respect for human rights and increasing the sustainability of the organization.

Key material factors in the social dimension related to our clients and the community include:

Through our financial inclusion initiatives, we provide free financial services for people to access savings and credit in order to become financially empowered and improve their quality of life.
Our inclusion platforms such as Bancolombia a la Mano and Nequi have brought us closer to people of different ages, socioeconomic levels and geographic regions, as deposits are managed at no cost and 100% digitally. Nequi had more than 10 million users and Bancolombia a la Mano 5.9 million users.
We work for gender equality, empowering women with financial and non-financial products that will support them in different stages of their lives. We issued the first gender bond in Latin America. We developed the “Me la Creo” (“I believe it”) strategy, in which we work for gender equality reaching female employees, suppliers, investors, customers and the community in general.
Other financial solutions for women include: The financing line for micro-entrepreneurs to promote the financial inclusion of women with small and growing businesses, called Microcrédito para Todas (Microcredit for All (women); the Sustainable Gender Line, a loan designed to finance sustainable projects led by companies that are majority-owned by women or have a female legal representative; and Agro para Todas, (Agro for All women) credit line, offering its beneficiaries a special rate below the conventional commercial rate and access to a non-financial support component, represented by virtual courses sponsored by Bancolombia on relevant business topics.
Through Fundación Bancolombia, we aim to make the Colombian countryside a prosperous, innovative, and sustainable development engine for our country.
Fundación Bancolombia Scholarships: 221 scholarships granted to rural youth in 2021. We aim to provide scholarships and connect 500 rural youth with more opportunities over the next five years to bring development to their communities.

C.           ORGANIZATIONAL STRUCTURE

The following chart summarizes the organizational structure of Bancolombia and certain subsidiaries involved in financial or capital market activities:

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Graphic

This chart does not reflect intermediate holding companies or special purpose vehicles that are the direct shareholders of some of the depicted entities.

The following is a list of subsidiaries of Bancolombia as of December 31, 2021:

SUBSIDIARIES

Jurisdiction

Shares hold Directly

Entity

of Incorporation

Business

and Indirectly 2021

Fiduciaria Bancolombia S.A. Sociedad Fiduciaria

Colombia

Trust

98.81

%

Banca de Inversión Bancolombia S.A. Corporación Financiera

Colombia

Investment banking

100

%

Valores Bancolombia S.A. Comisionista de Bolsa

Colombia

Securities brokerage

100

%

VLIPCO S.A.S.(1)

Colombia

Technology services provider

94.77

%

Renting Colombia S.A.S.

Colombia

Operating leasing

100

%

Transportempo S.A.S.

Colombia

Transportation

100

%

Inversiones CFNS S.A.S.

Colombia

Investments

99.94

%

Pasarela Colombia S.A.S.

Colombia

Real estate broker

100

%

Fondo de Capital Privado Fondo Inmobiliario Colombia

Colombia

Real estate investment fund

49.96

%

P.A. Inmuebles CEM

Colombia

Mercantil trust

49.96

%

P.A. Calle 92 FIC-11

Colombia

Mercantil trust

32.47

%

P.A. FIC Edificio Corfinsura

Colombia

Mercantil trust

49.96

%

P.A. FIC-A5

Colombia

Mercantil trust

49.96

%

P.A. FIC Inmuebles

Colombia

Mercantil trust

49.96

%

P.A. FIC Clínica de Prado

Colombia

Mercantil trust

38.49

%

P. A. FIC A6

Colombia

Mercantil trust

49.96

%

P.A. Central Point

Colombia

Mercantil trust

37.47

%

Fideicomiso Irrevocable de Garantía, Fuente de Pago y Administración Inmobiliaria Polaris

Colombia

Mercantil trust

49.96

%

P.A. Fideicomiso Twins Bay

Colombia

Mercantil trust

49.96

%

Fideicomiso Lote Av San Martín

Colombia

Mercantil trust

49.96

%

P.A. Fideicomiso Lote 30

Colombia

Mercantil trust

49.96

%

Fideicomiso Fondo Inmobiliario Bancolombia(2)

Colombia

Mercantil trust

17.54

%

Valores Simesa S.A. (3)

Colombia

Investments

66.82

%

Fideicomiso Lote Abelardo Castro (4)

Colombia

Mercantil trust

-

Fideicomiso Lote Distrito Vera B1B2 (3)

Colombia

Mercantil trust

66.49

%

Fideicomiso Lote Distrito Vera B3B4 (3)

Colombia

Mercantil trust

66.49

%

Bancolombia Panamá S.A.

Panama

Banking

100

%

Sistemas de Inversiones y Negocios S.A. Sinesa

Panama

Investments

100

%

Banagrícola S.A.

Panama

Investments

99.17

%

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Banistmo S.A.

Panama

Banking

100

%

Jurisdiction

Shares hold Directly

Entity

of Incorporation

Business

and Indirectly 2021

Finacomer S.A. (5)

Panama

Financial services

0

Banistmo Investment Corporation S.A.

Panama

Trust

100

%

Leasing Banistmo S.A.

Panama

Leasing

100

%

Valores Banistmo S.A.

Panama

Securities brokerage

100

%

Banistmo Panamá Fondo de Inversión S.A.

Panama

Holding

100

%

Suvalor Renta Fija Internacional Corto Plazo S.A.

Panama

Collective investment fund

100

%

Fondo Renta Sostenible Global S.A.(6)

Panama

Collective investment fund

100

%

Banistmo Capital Markets Group Inc.(6)

Panama

Real estate broker

100

%

Anavi Investment Corporation S.A.(6)

Panama

Real estate

100

%

Desarrollo de Oriente S.A.(6)

Panama

Real estate

100

%

Steens Enterprises S.A.(6)

Panama

Portfolio holder

100

%

Ordway Holdings S.A.(6)

Panama

Real estate broker

100

%

Grupo Agromercantil Holding S.A.

Panama

Holding

100

%

Banco Agromercantil de Guatemala S.A.

Guatemala

Banking

99.66

%

Seguros Agromercantil de Guatemala S.A.

Guatemala

Insurance company

79.92

%

Financiera Agromercantil S.A.

Guatemala

Financial services

100

%

Agrovalores S.A.

Guatemala

Securities brokerage

100

%

Arrendadora Agromercantil S.A.

Guatemala

Operating Leasing

100

%

Agencia de Seguros y Fianzas Agromercantil S.A.(7)

Guatemala

Insurance agency

100

%

Asistencia y Ajustes S.A.

Guatemala

Services

100

%

Serproba S.A.

Guatemala

Maintenance and remodelling services

100

%

Servicios de Formalización S.A.

Guatemala

Loans formalization

100

%

Conserjeria, Mantenimiento y Mensajería S.A.(7)

Guatemala

Maintenance services

100

%

Mercom Bank Ltd.(8)

Barbados

Banking

99.66

%

New Alma Enterprises Ltd.

Bahamas

Investments

99.66

%

Bancolombia Puerto Rico Internacional Inc.

Puerto Rico

Banking

100

%

Bancolombia Cayman S.A.(9)

Cayman Islands

Banking

100

%

Banco Agrícola S.A.

El Salvador

Banking

97.36

%

Arrendadora Financiera S.A. Arfinsa

El Salvador

Leasing

97.37

%

Credibac S.A. de C.V.

El Salvador

Credit card services

97.36

%

Valores Banagrícola S.A. de C.V.

El Salvador

Securities brokerage

98.89

%

Inversiones Financieras Banco Agrícola S.A. IFBA

El Salvador

Investments

98.89

%

Gestora de Fondos de Inversión Banagricola S.A.

El Salvador

Administers investment funds

98.89

%

Bagrícola Costa Rica S.A.

Costa Rica

Outsourcing

99.17

%

Bancolombia Capital Holdings USA LLC(10)

United States

Holding

100

%

Bancolombia Capital Adviser LLC(10)

United States

Investment advisor

100

%

Bancolombia Capital LLC(10)

United States

Securities brokerage

100

%

(1)On November 30, 2021, Grupo Bancolombia acquired 91,791 common shares of VLIPCO S.A.S. for COP 9,474. Grupo Bancolombia held 94.77% of the shares of the company. For further information see Consolidated financial statement, Note 8. Investments in associates and joint ventures and Note 9.3 Business combinations.
(2)Mercantil trust consolidated by the Private Equity Fund Fondo Inmobiliario Colombia since October 2021.
(3)The decrease in the shareholding is due to the repurchase of outstanding stock carried out by the subsidiary during 2021.
(4)The trust rights were assigned in June 2021.
(5)Merger between Banistmo S.A. (absorbing entity) and Financomer S.A. (absorbed entity) in November 2021.
(6)Investments in non-operational stage.
(7)Companies involuntary liquidation.
(8)On September 30, 2021, Mercom Bank Ltd shareholder authorized the beginning of an organized and gradual process to transfer of the assets and liabilities of Mercom Bank, Ltd., to Banco Agromercantil de Guatemala, S. A. or other companies of Bancolombia Group. For further information see Consolidated financial statement, Note 1. Reporting Entity.
(9)On October 5, 2020, the Board of Directors of Bancolombia Panamá (parent company of Bancolombia Cayman), authorized the decision to wind-down the business and operations of its subsidiary in Cayman. For further information see Consolidated financial statement, Note 1. Reporting entity.
(10)Companies created by Valores Bancolombia S.A. Comisionista de Bolsa in October 2021. For further information see Consolidated financial statement, Note 1. Reporting Entity.

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D.        PREMISES AND EQUIPMENT

As at December 31, 2021, the Bank’s premises and equipment includes the headquarters located at Avenida Los Industriales, in Medellín, and other properties owned and rented mainly located in Colombia, with a total approximate area of 464,647 square meters.

With the goal of meeting the new working needs with spaces adapted to this new environment, during 2021 the Bank refurbished the administrative offices in Atrio and FIC9211 buildings in Bogota. 2,027 people were relocated, and 2,211 workstations were adapted including stations in transit and multiple formal and informal collaborative spaces. This renovation and other adaptations made by the Bank were financed using own resources amounting to COP 259,243.

Currently, the Bank is adapting new administrative headquarters in Medellin, and other facilities with a total approximate investment of COP 158,374, to be paid with own resources. The new headquarters will have 1,100 workstations, multiple collaborative spaces, a training center and 17 formal meeting rooms. The Bank expects the work to be finished by August 2022.

The Bank’s total premises and equipment for own use had a net book value as at December 31, 2021 of COP 2,563,392, and the book value of right of use assets related to branches and rented offices amounts to COP 1,584,007.

The following table shows information about the Bank’s main own and rented facilities in which administrative activities, banking commercial activities and data processing center are performed:

Building / Facility

Location

Area (square meters)

Dirección General (Torre Norte, Torre Sur and Torre Oriente)

Medellín, Colombia

109,710

Torre Atrio

Bogotá, Colombia

19,263

Niquía

Bello, Colombia

4,070

Edificio 9211

Bogotá, Colombia

9,578

Torre Barranquilla

Barranquilla, Colombia

8,801

Twins Bay 1

Cartagena, Colombia

2,866

Sucursal 8111

Bogotá, Colombia

679

Sucursal del Futuro

Medellín, Colombia

7,909

Pier 30

Medellín, Colombia

1,964

During the first quarter of 2022, the Bank completed the termination of the lease for the Centro Empresarial Olaya Herrera building facilities, representing a decrease of COP 10,504 in right of use assets in such quarter.

As of the date hereof, there is no record of environmental issues or liens that may impact or affect the use of the main fixed assets comprising the Bank’s premises and equipment.

For further information regarding to Branch Network, see Item 4. Information on the Company, B5. Distribution Network. Accounting recognition for premises and equipment are described in Note 2 “Significant Accounting Policies” and Note 10 “Premises and Equipment, Net” to the Consolidated Financial Statements.

E.     SELECTED STATISTICAL INFORMATION

The following information should be read in conjunction with the Consolidated Financial Statements as well as Item 5, “Operating and Financial Review and Prospects”. This information has been prepared based on the Bank’s financial records, which are prepared in accordance with IFRS as issued by the IASB and the related interpretations issued by the IFRIC. The consolidated selected statistical information corresponds to the Bank, including all Subsidiaries as to which Bancolombia has control.

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E.1  DISTRIBUTION OF ASSETS, LIABILITIES AND STOCKHOLDERS’ EQUITY; INTEREST RATES AND INTEREST DIFFERENTIAL

Average balances for each of the years ended December 31, 2021, 2020 and 2019 have been calculated as the arithmetic average of the last 13 monthly IFRS balances. In addition, the interest rate subtotals are based on the weighted average of domestic and foreign assets and liabilities.

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Average statement of financial position

The following tables show for the years ended December 31, 2021, 2020 and 2019, respectively: (i) average balances for all of the Bank’s assets and liabilities; (ii) interest earned and interest paid amounts; and (iii) average nominal interest rates/yield for the Bank’s interest-earning assets and interest-bearing liabilities:

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Average statement of financial position and Income from Interest-Earning Assets for the Fiscal Year Ended December 31, (1)

2021

2020

2019

Interest

Interest

Interest

Average

income

Average

Average

income

Average

Average

income

Average

Balance

earned

Yield / Rate

Balance

earned

Yield / Rate

Balance

earned

Yield / Rate

In millions of COP, except percentages

ASSETS

Interest-earning assets

Interbank borrowings

Domestic activities

41,128

775

1.9

%

54,881

2,113

3.9

%

81,094

2,538

3.1

%

Foreign activities

1,960,204

8,638

0.4

%

3,945,775

30,249

0.8

%

2,199,450

65,186

3.0

%

Total

2,001,332

9,413

0.5

%

4,000,656

32,362

0.8

%

2,280,544

67,724

3.0

%

Reverse repurchase agreements and other similar secured loans

Domestic activities

906,060

11,806

1.3

%

1,069,768

46,621

4.4

%

919,551

34,042

3.7

%

Foreign activities

163,902

847

0.5

%

131,073

315

0.2

%

216,723

5,225

2.4

%

Total

1,069,962

12,653

1.2

%

1,200,841

46,936

3.9

%

1,136,274

39,267

3.5

%

Debt instruments(2)

Domestic activities

15,303,069

191,274

1.2

%

12,664,233

708,558

5.6

%

10,029,160

633,587

6.3

%

Foreign activities

12,561,251

586,338

4.7

%

11,131,710

133,401

1.2

%

7,278,953

408,598

5.6

%

Total

27,864,320

777,612

2.8

%

23,795,943

841,959

3.5

%

17,308,113

1,042,185

6.0

%

Loans and advances to customers, net

Domestic activities

134,727,992

10,899,991

8.1

%

127,239,703

11,574,252

9.1

%

115,577,087

12,151,936

10.5

%

Foreign activities

69,727,945

4,444,299

6.4

%

68,045,975

4,558,725

6.7

%

60,917,700

4,476,384

7.3

%

Total

204,455,937

15,344,290

7.5

%

195,285,678

16,132,977

8.3

%

176,494,787

16,628,320

9.4

%

Total interest-earning assets

Domestic activities

150,978,249

11,103,846

7.4

%

141,028,585

12,331,544

8.7

%

126,606,892

12,822,103

10.1

%

Foreign activities

84,413,302

5,040,122

6.0

%

83,254,533

4,722,690

5.7

%

70,612,826

4,955,393

7.0

%

Total

235,391,551

16,143,968

6.9

%

224,283,118

17,054,234

7.6

%

197,219,718

17,777,496

9.0

%

Total non-interest-earning assets

Domestic activities

13,046,079

14,827,183

17,086,581

Foreign activities (3)

18,513,442

20,379,939

16,885,662

Total

31,559,521

35,207,122

33,972,243

Total interest and non-interest earnings assets

Domestic activities

164,024,328

11,103,846

6.8

%

155,855,768

12,331,544

7.9

%

143,693,473

12,822,103

8.9

%

Foreign activities (3)

102,926,744

5,040,122

4.9

%

103,634,472

4,722,690

4.6

%

87,498,488

4,955,393

5.7

%

Total

266,951,072

16,143,968

6.0

%

259,490,240

17,054,234

6.6

%

231,191,961

17,777,496

7.7

%

(1)The Bank average total assets and total liabilities and stockholder's equity were calculated considering the last 13 monthly IFRS balances.

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(2)Tax-exempt income of tax-exempt investment securities has not been calculated on a tax equivalent basis because the effect of such calculation would not be material.
(3)The percentage of total average assets attributable to foreign activities was 38.6%, 39.9% and 37.8%, respectively, for the fiscal years ended December 31, 2021, 2020 and 2019.

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Average statement of financial position and Interest Paid on Interest-Bearing Liabilities for the Fiscal Year Ended December 31, (1)

2021

2020

2019

Average

Average

Average

Average

Interest

Yield /

Average

Interest

Yield /

Average

Interest

Yield /

Balance

paid

Rate (2)

Balance

paid

Rate (2)

Balance

paid

Rate

In millions of COP, except percentages

LIABILITIES AND STOCKHOLDERS’ EQUITY

Interest-bearing liabilities:

Checking accounts

Domestic activities

22,210,635

22,633

0.1

%

16,597,909

15,529

0.1

%

12,230,317

14,201

0.1

%

Foreign activities

15,831,093

46,972

0.3

%

13,954,048

60,709

0.4

%

10,599,525

42,266

0.4

%

Total

38,041,728

69,605

0.2

%

30,551,957

76,238

0.2

%

22,829,842

56,467

0.2

%

Saving accounts

Domestic activities

70,964,990

504,372

0.7

%

58,627,306

822,674

1.4

%

47,172,719

946,105

2.0

%

Foreign activities

21,454,174

254,651

1.2

%

18,236,880

289,447

1.6

%

14,279,292

230,838

1.6

%

Total

92,419,164

759,023

0.8

%

76,864,186

1,112,121

1.4

%

61,452,011

1,176,943

1.9

%

Time deposits

Domestic activities

24,842,955

978,605

3.9

%

33,118,599

1,717,133

5.2

%

33,449,926

1,893,758

5.7

%

Foreign activities

34,005,160

1,007,272

3.0

%

35,087,053

1,178,700

3.4

%

29,096,091

1,037,630

3.6

%

Total

58,848,115

1,985,877

3.4

%

68,205,652

2,895,833

4.2

%

62,546,017

2,931,388

4.7

%

Repurchase agreements and other similar secured borrowing

Domestic activities

4,244,146

68,654

1.6

%

1,615,260

44,150

2.7

%

4,371,230

198,145

4.5

%

Foreign activities

79,882

554

0.7

%

11,557

3,811

33.0

%

93,366

2,097

2.2

%

Total

4,324,028

69,208

1.6

%

1,626,817

47,961

2.9

%

4,464,596

200,242

4.5

%

Borrowings from other financial institutions(2)

Domestic activities

5,149,325

176,000

3.4

%

5,693,723

261,732

4.6

%

4,641,720

267,682

5.8

%

Foreign activities

3,714,001

117,949

3.2

%

10,678,701

266,093

2.5

%

10,741,195

380,984

3.5

%

Total

8,863,326

293,949

3.3

%

16,372,424

527,825

3.2

%

15,382,915

648,666

4.2

%

Interbank deposits(2)(3)

Domestic activities

131,560

3,567

2.7

%

103,878

3,495

3.4

%

248,036

12,076

4.9

%

Foreign activities

746,331

303

0.0

%

1,144,273

2,343

0.2

%

1,335,847

9,587

0.7

%

Total

877,891

3,870

0.4

%

1,248,151

5,838

0.5

%

1,583,883

21,663

1.4

%

Debt instruments in issue

Domestic activities

4,024,157

465,139

11.6

%

4,348,777

424,972

9.8

%

5,117,798

557,726

10.9

%

Foreign activities

16,044,417

588,302

3.7

%

16,860,492

629,017

3.7

%

15,517,371

607,082

3.9

%

Total

20,068,574

1,053,441

5.2

%

21,209,269

1,053,989

5.0

%

20,635,169

1,164,808

5.6

%

Lease liability(4)

Domestic activities

1,036,849

70,570

6.8

%

1,081,699

77,225

7.1

%

1,081,141

80,016

7.4

%

Foreign activities

776,239

40,986

5.3

%

829,910

41,375

5.0

%

717,035

41,931

5.8

%

Total

1,813,088

111,556

6.2

%

1,911,609

118,600

6.2

%

1,798,176

121,947

6.8

%

Total interest-bearing liabilities

Domestic activities

132,604,617

2,289,540

1.7

%

121,187,151

3,366,910

2.8

%

108,312,887

3,969,709

3.7

%

Foreign activities

92,651,297

2,056,989

2.2

%

96,802,914

2,471,495

2.6

%

82,379,722

2,352,415

2.9

%

Total

225,255,914

4,346,529

1.9

%

217,990,065

5,838,405

2.7

%

190,692,609

6,322,124

3.3

%

Total non-interest bearing liabilities

Domestic activities

8,618,738

9,830,324

10,072,053

Foreign activities

2,349,931

2,690,244

2,779,104

Total

10,968,669

12,520,568

12,851,157

Stockholders' equity

Domestic activities

22,769,574

18,632,399

20,741,436

Foreign activities

7,956,915

10,347,208

6,906,759

Total

30,726,489

28,979,607

27,648,195

Total interest and non-interest bearing liabilities and stockholders’ equity(5)

Domestic activities

163,992,929

2,289,540

1.4

%

149,649,873

3,366,910

2.2

%

139,126,376

3,969,709

2.9

%

Foreign activities (5)

102,958,143

2,056,989

2.0

%

109,840,367

2,471,495

2.3

%

92,065,585

2,352,415

2.6

%

Total

266,951,072

4,346,529

1.6

%

259,490,240

5,838,405

2.2

%

231,191,961

6,322,124

2.7

%

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Table of Contents

(1)The Bank average of total assets and total liabilities and stockholder's equity were calculated considering the last 13 monthly IFRS balances.
(2)Includes both short-term and long-term borrowings.
(3)Includes borrowings from banks located outside Colombia.
(4)As of January 01, 2019 the Bank adopted IFRS 16, this standard establishes the principles of recognition, measurement, presentation and disclosure of leases and requires lessees to account for all their leases under the same balance sheet model similar to the accounting under IAS 17 of the Finance leases.
(5)The percentage of total average liabilities attributable to foreign activities was 40.2, 43.2% and 41.8%, respectively, for the fiscal years ended December 31, 2021, 2020 and 2019.

CHANGES IN NET INTEREST INCOME AND EXPENSES—VOLUME AND RATE ANALYSIS

The following table allocates, for domestic and foreign activities, changes in the Bank’s net interest income to changes in average volume, changes in nominal rates and the net variance caused by changes in both average volume and nominal rate for the year ended December 31, 2021 compared to the year ended December 31, 2020; and the year ended December 31, 2020, compared to the year ended December 31, 2019. Volume and rate variances have been calculated based on movements in average balances over the period and changes in nominal interest rates on average interest-earning assets

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and average interest-bearing liabilities. Net changes attributable to changes in both volume and interest rate have been allocated to the change due to changes in volume.

December 31, 2021-December 31, 2020

December 31, 2020-December 31, 2019

Increase (Decrease) due to changes in:

Increase (Decrease) due to changes in:

Volume

Rate

Net Change

Volume

Rate

Net Change

In millions of COP

Interest-earning assets

Interbank borrowings

Domestic activities

(441)

(897)

(1,338)

(1,472)

1,047

(425)

Foreign activities

(11,714)

(9,897)

(21,611)

(526,875)

491,938

(34,937)

Total

(12,155)

(10,794)

(22,949)

(528,347)

492,985

(35,362)

Reverse repurchase agreements and other similar secured loans

Domestic activities

(6,238)

(28,576)

(34,814)

6,033

6,545

12,578

Foreign activities

95

437

532

(1,498)

(3,412)

(4,910)

Total

(6,143)

(28,139)

(34,282)

4,535

3,133

7,668

Debt instruments(1)

Domestic activities

189,687

(706,971)

(517,284)

132,757

(57,786)

74,971

Foreign activities

19,238

433,699

452,937

566,307

(841,504)

(275,197)

Total

208,925

(273,272)

(64,347)

699,064

(899,290)

(200,226)

Loans and advances to customers, net

Domestic activities

766,847

(1,441,108)

(674,261)

1,717,927

(2,295,611)

(577,684)

Foreign activities

118,349

(232,775)

(114,426)

335,419

(253,078)

82,341

Total

885,196

(1,673,883)

(788,687)

2,053,346

(2,548,689)

(495,343)

Total interest-earning assets

Domestic activities

949,855

(2,177,552)

(1,227,697)

1,855,245

(2,345,805)

(490,560)

Foreign activities

125,968

191,464

317,432

373,353

(606,056)

(232,703)

Total

1,075,823

(1,986,088)

(910,265)

2,228,598

(2,951,861)

(723,263)

Interest-bearing liabilities:

Checking accounts

Domestic activities

5,621

1,483

7,104

2,911

(1,583)

1,328

Foreign activities

10,070

(23,807)

(13,737)

14,322

4,121

18,443

Total

15,691

(22,324)

(6,633)

17,233

2,538

19,771

Saving accounts

Domestic activities

236,646

(554,948)

(318,302)

520,982

(644,413)

(123,431)

Foreign activities

81,054

(115,850)

(34,796)

62,731

(4,122)

58,609

Total

317,700

(670,798)

(353,098)

583,713

(648,535)

(64,822)

Time deposits

Domestic activities

(376,521)

(362,008)

(738,529)

(18,592)

(158,033)

(176,625)

Foreign activities

(35,456)

(135,972)

(171,428)

196,397

(55,327)

141,070

Total

(411,977)

(497,980)

(909,957)

177,805

(213,360)

(35,555)

Repurchase agreements and other similar secured borrowing

Domestic activities

32,707

(8,203)

24,504

(94,493)

(59,502)

(153,995)

Foreign activities

(3,903)

646

(3,257)

(117)

1,831

1,714

Total

28,804

(7,557)

21,247

(94,610)

(57,671)

(152,281)

Borrowings from other financial institutions

Domestic activities

(23,282)

(62,450)

(85,732)

(56,766)

50,816

(5,950)

Foreign activities

(255,803)

107,659

(148,144)

(2,204)

(112,687)

(114,891)

Total

(279,085)

45,209

(233,876)

(58,970)

(61,871)

(120,841)

Interbank deposits

Domestic activities

265

(193)

72

(5,603)

(2,978)

(8,581)

Foreign activities

(617)

(1,423)

(2,040)

(1,211)

(6,033)

(7,244)

Total

(352)

(1,616)

(1,968)

(6,814)

(9,011)

(15,825)

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December 31, 2021 - December 31, 2020

December 31, 2020 - December 31, 2019

Increase (Decrease) due to changes in:

Increase (Decrease) due to changes in:

Volume

Rate

Net Change

Volume

Rate

Net Change

In millions of COP

Debt instruments in issue

Domestic-activities

(27,721)

67,888

40,167

(78,677)

(54,077)

(132,754)

Foreign-activities

(30,060)

(10,655)

(40,715)

47,289

(25,354)

21,935

Total

(57,781)

57,233

(548)

(31,388)

(79,431)

(110,819)

Lease liability(2)

Domestic-activities

(3,132)

(3,523)

(6,655)

41

(2,832)

(2,791)

Foreign-activities

(4,506)

4,117

(389)

(8,780)

8,224

(556)

Total

(7,638)

594

(7,044)

(8,739)

5,392

(3,347)

Total interest-bearing liabilities

Domestic-activities

(155,417)

(921,954)

(1,077,371)

269,803

(872,602)

(602,799)

Foreign-activities

(239,221)

(175,285)

(414,506)

308,427

(189,347)

119,080

Total

(394,638)

(1,097,239)

(1,491,877)

578,230

(1,061,949)

(483,719)

(1)Tax-exempt income of tax-exempt investment securities has not been calculated on a tax equivalent basis because the effect of such calculation would not be material.
(2)As of January 01, 2019 the Bank adopted IFRS 16, this standard establishes the principles of recognition, measurement, presentation and disclosure of leases and requires lessees to account for all their leases under the same balance sheet model similar to the accounting under IAS 17 of the Finance leases.

INTEREST-EARNING ASSETS — NET INTEREST MARGIN AND SPREAD

The following table presents the levels of average interest-earning assets and net interest income of the Bank and illustrates the comparative net interest margin and interest spread obtained for the fiscal years ended December 31, 2021, 2020 and 2019, respectively.

Interest Earning Assets Yield For the Fiscal

Year Ended December 31, 

2021

2020

2019

In millions of COP, except percentages

Total average interest-earning assets

Domestic activities

150,978,249

141,028,585

126,606,892

Foreign activities

84,413,302

83,254,533

70,612,826

Total

235,391,551

224,283,118

197,219,718

Net interest income(1)

Domestic activities

8,814,306

8,964,634

8,852,394

Foreign activities

2,983,133

2,251,195

2,602,978

Total

11,797,439

11,215,829

11,455,372

Average yield on interest-earning assets

Domestic activities

7.35

%

8.74

%

10.13

%

Foreign activities

5.97

%

5.67

%

7.02

%

Total

6.86

%

7.60

%

9.01

%

Net interest margin(2)

Domestic activities

5.84

%

6.36

%

6.99

%

Foreign activities

3.53

%

2.70

%

3.69

%

Total

5.01

%

5.00

%

5.81

%

Interest spread(3)

Domestic activities

5.63

%

5.97

%

6.46

%

Foreign activities

3.75

%

3.12

%

4.16

%

Total

4.93

%

4.93

%

5.70

%

(1)Net interest income is interest income on loans less interest expense and includes interest earned on investments.
(2)Net interest margin is net interest income divided by total average interest-earning assets.
(3)Interest spread is the difference between the average yield on interest-earning assets and the average rate accrued on interest-bearing liabilities.

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E.2    INVESTMENT PORTFOLIO

DEBT INSTRUMENTS PORTFOLIO MATURITY

The following table summarizes the maturities and weighted average nominal yields of the Bank’s debt instruments as of December 31, 2021:

Maturity less

Maturity between

Maturity between

Maturity More

Total yield

than 1 year

1 and 5 Years

5 and 10 Years

Than 10 Years

Yield %(1)

Yield %(1)

Yield %(1)

Yield %(1)

Yield %(1)

Securities issued or secured by: Foreign currency.-denominated(2):

Corporate bonds

1.44

%

5.11

%

4.82

%

-

4.86

%

Colombian Government

-

2.55

%

-

3.36

%

2.56

%

Foreign Governments

1.16

%

2.01

%

3.45

%

-

1.76

%

Other financial entities

2.70

%

1.66

%

3.54

%

-

1.84

%

Subtotal yield

1.31

%

2.68

%

4.52

%

0.05

%

2.78

%

Securities issued or secured by: Peso-denominated(2)

Colombian Government

2.49

%

-

-

-

2.49

%

Other Government entities

0.14

%

-

-

9.13

%

0.30

%

Other financial entities

-

-

5.32

%

-

5.32

%

Subtotal yield

1.27

%

-

5.32

%

9.13

%

1.53

%

Total yield

1.29

%

2.68

%

4.59

%

2.67

%

2.28

%

(1)

Yield was calculated using the internal rate of return (IRR) as of December 31, 2021.

(2)

Yields on tax-exempt obligations have not been calculated on a tax equivalent basis because the effect of such calculation would not be material.

E.3  LOAN PORTFOLIO

Maturity and Interest Rate Sensitivity of Loans

The following table shows the maturities of the Bank’s loan portfolio as of December 31, 2021:

In one year or less

After one year through five years

After five years through 15 years

After 15 years

Total

In millions of COP

Commercial

Corporate

17,124,666

22,523,964

19,979,836

1,291,617

60,920,083

SME

3,946,269

8,296,746

2,425,844

341,707

15,010,566

Others

13,624,598

15,410,250

9,909,313

37,033

38,981,194

Total commercial

34,695,533

46,230,960

32,314,993

1,670,357

114,911,843

Consumer

Credit card

328,066

7,500,460

992,408

89,782

8,910,716

Vehicle

48,381

2,048,490

1,905,002

593,853

4,595,726

Payroll loans

54,864

1,407,000

5,005,482

2,839,711

9,307,057

Others

635,330

17,062,452

7,380,529

471,230

25,549,541

Total consumer

1,066,641

28,018,402

15,283,421

3,994,576

48,363,040

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Mortgage

VIS

18,566

231,344

1,691,105

7,345,289

9,286,304

Non-VIS

51,471

796,052

6,258,956

14,254,004

21,360,483

Total mortgage

70,037

1,027,396

7,950,061

21,599,293

30,646,787

Financial Leases

1,727,484

7,121,356

13,160,512

3,110,276

25,119,628

Small Business Loan

183,156

644,545

205,482

249,002

1,282,185

Total loans

37,742,851

83,042,659

68,914,469

30,623,504

220,323,483

In general, the initial term of a loan will depend on the type of guarantee or collateral, the credit history of the borrower and the purpose of the loan. As of December 31, 2021, 54.82% of the Bank’s loan portfolio had a maturity of five years or less.

Loans interest rate allocation

The following table shows the interest rate allocation of the Bank’s loan portfolio due after one year and within one year or less:

As of December 31, 2021

In millions of COP

Loans with term of 1 year or more:

Variable Rate

Domestic-denominated

82,684,330

Commercial

54,082,895

Consumer

10,218,910

Small business loan

236,237

Financial Leases

18,146,288

Mortgage

Foreign-denominated

21,020,271

Commercial

12,652,150

Consumer

5,898,374

Small business loan

338,226

Financial Leases

25,094

Mortgage

2,106,427

Total

103,704,601

Fixed Rate

Domestic-denominated

47,565,844

Commercial

3,782,523

Consumer

23,403,585

Small business loan

360,981

Financial Leases

4,568,783

Mortgage

15,449,972

Foreign-denominated

31,310,187

Commercial

9,698,742

Consumer

7,775,530

Small business loan

163,585

Financial Leases

651,979

Mortgage

13,020,351

Total

78,876,031

Loans with term of less than 1 year:

Domestic-denominated

23,935,820

Commercial

21,711,562

Consumer

409,913

Small business loan

64,145

Financial Leases

1,702,640

Mortgage

47,560

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Foreign-denominated

13,807,031

Commercial

12,983,971

Consumer

656,728

Small business loan

119,011

Financial Leases

24,844

Mortgage

22,477

Total

37,742,851

Total loans

220,323,483

Allowance for credit losses to total loans

The following table shows the allowance for credit losses to total loans for the years ended December 31, 2021 and 2020:

Year ended December 31,

2021

2020

In millions of COP

Allowance for credit losses to total loans.

7.20

%

8.68

%

For further information about the change of the allowance for credit losses from 2020 to 2021, see Note 6 to the Consolidated Financial Statements, “Loans and Advances to Costumers, Net”, “Impact of movements in loans and provision for Stage” section.

E.4 SUMMARY OF LOAN LOSS EXPERIENCE

Ratio of charge-offs to average outstanding loans

The ratio of charge-offs to average outstanding loans for the years ended December 31, 2021 and 2020 was as follows:

Year ended December 31, 

2021

2020

Ratio of charge-offs to average outstanding loans(1)

2.46

%

1.33

%

Commercial

0.63

%

0.50

%

Consumer

8.20

%

4.52

%

Mortgage

0.39

%

0.34

%

Financial Leases

2.25

%

0.17

%

Small Business Loan

6.37

%

5.56

%

(1) The variation corresponds to changes in reliefs strategy adopted in the second half of 2020 and that by 2021, due to its termination, were rolled back and resulting in write-offs.

E.5 DEPOSITS

Uninsured deposits

An uninsured deposit is any deposit that does not have a mechanism to protect and secure the depositor’s resources (either natural or legal person) in the event of insolvency or settlement of any financial institution.

The amount of uninsured deposits for 2021 and 2020 is COP 162,763,204 and COP 140,351,981, respectively.

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The following table shows the time deposits held by the Bank as of December 31, 2021, unsecured:

At December 31, 2021

Unsecured

Peso -

Foreign Exchange-

Denominated

Denominated

Total

In millions of COP

Up to 3 months

6,949,420

10,386,442

17,335,862

From 3 to 6 months

1,730,367

6,161,576

7,891,943

From 6 to 12 months

2,004,982

9,371,255

11,376,237

More than 12 months

7,559,312

9,182,924

16,742,236

Total Time deposits

18,244,081

35,102,197

53,346,278

F.                 UNRESOLVED STAFF COMMENTS

None.

ITEM 5      OPERATING AND FINANCIAL REVIEW AND PROSPECTS

A.                OPERATING RESULTS

The following discussion should be read in conjunction with the Bank’s Consolidated Financial Statements and the related notes thereto included in this Annual Report.

The following discussion includes information regarding future financial performance and plans, targets, aspirations, expectations, and objectives of management, which constitute forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. It is possible that the Bank’s actual results may differ materially from the results discussed in the forward-looking statements because of several risks and uncertainties. In addition, please refer to the discussion in Item 3. “Key Information – D. Risk Factors” for a description of risks and uncertainties affecting the Bank’s business and financial results and to Item 4 B. “Business Overview, B.9 – Cybersecurity Framework”, for a description of the Bank’s cybersecurity framework.  

IMPACT OF ECONOMIC AND MONETARY POLICIES ON BANCOLOMBIA’S RESULTS

Bancolombia’s operating results are affected by macroeconomic factors, mainly in Colombia but also in the other countries where the Bank operates. The most important variables include GDP growth, interest rates, inflation, and exchange rates, mostly the USD/COP exchange rate. The following discussion summarizes the trends of these measures in Colombia in 2021.

Economic activity

Colombia’s real GDP growth was 10.6% in 2021, achieving a very important recovery after the 7% contraction in 2020. This recovery was the result of a reduction in the number of cases of COVID-19 and greater normality in the operation of productive activities and mobility of households, and despite the impact of the social unrest and protests in the second quarter 2021.

Key GDP components in 2021 compared with 2020 were as follows: investment grew 9.9%, consumption 14.1%, imports 27.5%, and exports 14.2%. In 2020, gross capital formation represented 19% of GDP, total consumption represented 88%, exports 13%, and imports 20%.

The sectors that showed more dynamic growth in 2021 were the artistic, entertainment and recreation activities and other service activities (33%), retail and wholesale, transportation, accommodation, and food services (21.2%), and the manufacturing industry (16.4%).

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Interest Rates

As of December 31, 2021, the Colombian Central Bank’s benchmark interest rate stood at 3%, after a 125-bp increase over the year. The year closed amidst a process of increases in the monetary policy interest rate.

Since the main goal of the Central Bank is to take inflation back to levels close to its long-term target (3%), it is reasonable to think that interest rate hikes will continue at a fast pace in the short term.

Inflation

2021 year-end inflation stood at 5.62%, noticeably higher than the 1.61% recorded in 2020. The components leading inflation in 2021 were food and nonalcoholic beverages (17.23% increase), non-durable goods (12.01% increase), and electricity and fuels (10.2% increase). On the contrary, semi-durable goods (1.08% decrease) and services (2.48% increase) were the components where prices grew the least.

Inflation closing 2021 above the upper limit of the Central Bank’s tolerance range (4%) and with an upward trend, is one of the key factors leading to the expectation of continued hikes that in the monetary policy interest rate.

In the short term, inflation behavior which would be predictably biased upwards given the stress situation that international supply chains are experiencing, among other factors, will be challenging for private consumption and the purchasing power of households.  

Exchange rate

The Colombian peso depreciated 15.98% against the USD during 2021, with the USD/COP closing at COP 3,981.16, compared to a depreciation of 4.74% in 2020, when the USD/COP closed at COP 3,432.5. As a result, the COP finished 2021 in a weakened position that could indicate that financial markets are anticipating significant electoral uncertainty ahead of the legislative and presidential elections that Colombia will face in 2022.

Outlook

Prospects for the Colombian financial sector in general, and for Bancolombia in particular, are expected to depend on the factors listed below:

Favorable factors for the Colombian economy – medium-term

Unfavorable factors for the Colombian economy – medium term

High resilience to the pandemic, with strong policy framework and comprehensive policy response to Covid-19.

Robust household consumption.

Resilient financial system will enter a new upswing.

High commodity prices will support growth of investment and exports.

Public debt already achieved downward path in 2021.

Fiscal rule was strengthened with a new debt anchor and independent oversight.

Implementation of Basel III have further strengthened capital adequacy of credit institutions.

Robust supervisory and regulatory frameworks to safeguard financial stability.

The temporary protection status program for Venezuelan migrants should strengthen their integration and raise Colombia’s economic potential. 

Political uncertainty due to upcoming presidential elections.

Still high uncertainty about the future dynamics of the pandemic.

Ongoing global supply chains disruptions.

Inflationary pressures

Local monetary policy tightening may slow growth.

High external financing needs due to a wider current account deficit.

Slow implementation of infrastructure agenda and peace agreement.

Further raising in fiscal revenues are needed to safeguard key social protection programs and public investment while debt level is reduced.

Structural reforms are needed to aid job creation and bring employment closer to pre-pandemic levels. 

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GENERAL DISCUSSION OF THE CHANGES IN RESULTS FOR 2021 VERSUS 2020

The following discussion does not address the changes in results for 2020 versus 2019; the discussion of these changes may be found in the Bank’s Annual Report on Form 20-F for the year ended December 31, 2020

Summary

After facing one of the most challenging years in its recent history due to COVID-19, during 2021 Bancolombia recovered at a better pace than expected, due in large part to the economic recovery that occurred in all the geographies where Bancolombia has a presence, encouraging the appetite for credit consumption in the main segments where the Bank operates.  Even though the pandemic impacted the Bank´s operations, customers, suppliers, and employees, Bancolombia maintained its strong competitive position and full-service financial model. For the year 2021, net income attributable to equity holders of the parent company totaled COP 4,087 billion (COP 4,309 per share, including both common and preferred shares, and USD 4.33 per ADR), which represents an increase of 1,380.76% as compared to COP 276 billion of net income attributable to equity holders of the parent company for the fiscal year 2020.

Bancolombia’s average return on stockholders’ equity for 2021 was 14.03%, up from 1.02% in 2020.

The net interest and valuation income margin increased in 2021 and stood at 5.09% for the year, up from 4.91% in 2020.

Credit impairment charges, totaled COP 2,421 billion for 2021, down 67.84% from COP 7,527 billion in 2020. The lower provision charges during 2021 was driven by a downward trend in credit deterioration indicators and lower levels of provisions charges compared to what was budgeted, as a result of the economic recovery, improved projections in the macroeconomic scenarios and improvements in the expected loss model.

Loans and advances to customers and financial institutions experienced net growth of 15.11% during the year. This growth was driven primarily by good and stable performance of retail and mortgage loans during the year, a better performance of commercial loans in the second half of 2021, and COP depreciation against USD. The total loan book denominated in COP grew 10.56% and USD-denominated loans grew 7.46% for the year.

Allowance for loans and lease losses represented 6.73% of total loans and 166.29% of 30-day past-due loans (excluding accrued interest) at the end of 2021 compared with 8.13% of total loans and 164.95% of 30-day past-due loans (excluding accrued interest) on December 31, 2020.

The Bank expects that these allowances will provide adequate coverage for expected credit losses. Capital adequacy was 15.49% (Tier 1 ratio of 11.92%), higher than the 14.74% (Tier 1 ratio of 11.24%) reported at the end of 2020, principally due to the good results of the net income during the year.

Deposits by customers increased 16.35% during 2021, while the ratio of net loans to deposits was 97.2% at the end of the year, up from 96.7% on December 31, 2020.

Net interest margin and valuation income on financial instruments before impairment on loans and financial leases and off-balance sheet credit instruments

For 2021, net interest income and valuation was COP 11,784 billion, up 8.85% from COP 10,826 billion in 2020.   The 3.31% decrease in interest income was offset by the 25.78% decrease in interest expenses due to the effort to reduce funding costs by increases in saving and checking accounts balances.

The weighted average nominal interest rate on loans and financial leases ended at 7.5% in 2021 down from 8.3% in 2020. At the same time, interest income, which is the sum of interest on loans, financial leases, overnight funds and interest and valuation income from investment securities, totaled COP 16,136 billion in 2021, down 3.31% as compared to COP 16,689 billion in 2020 because of lower interest income on loans and financial leases.

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Interest on investment securities, which includes, among other items, the interest paid or accrued on debt instruments and mark-to-market valuation adjustments, totaled COP 471 billion in 2021, 119.01% higher than 2020.  Amid a challenging year because of the beginning of the rate hike cycle by the Central Bank and inflationary pressures, this increase was due to the positive performance of the derivative portfolio, due to the increased demand for hedging instruments by the costumers of the different segments.

Net interest and valuation income margin from continuing operations increased 18 basis points from 4.91% to 5.09% during the year.  This increase is due to the decrease in funding costs due to increases in saving and checking accounts.  In September 2021, the Central Bank of Colombia started a rate hike cycle, with a first hike of 25 basis points followed by two 50 basis points hikes in November and December. Interest rate hikes benefit margins because of the asset-sensitive nature of the Bank’s balance sheet.

The strategy implemented by Bancolombia in recent years has consisted of increasing the proportion of consumer loans in the portfolio, but during 2021 the Bank maintained relatively stable market share in the segments where it operates.  During the year, the Bank focused on supporting the recovery of its customers, reducing funding costs, enhancing its digital offers, and maintaining a strong capital and liquidity position.

Bancolombia was active in the deposits markets to secure necessary funding. Interest expenses totaled COP 4,352 billion in 2021, down 25.78% as compared to COP 5,863 billion in 2020. The decrease in interest expense is primary due to the increase in deposits in saving and checking accounts and the decrease of the balance in time deposits and borrowings from other financial institutions.  At the end of 2021, the Bank gradually increased its balance in time deposits to support this growth, as economic activity and the loan book showed better trends.  Overall, the average interest rate paid on interest-bearing liabilities was 1.9 % in 2021, lower than the 2.7% of 2020.

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Fees and Commissions, Net

The following table lists the principal categories of revenue-producing fees and commissions for the years ended December 31, 2021, and 2020 along with year-to-year variations:

As of December 31, 2021

Banking

Banking

Banking El

Banking

Investment

International

All Other

Total

Colombia

Panama

Salvador

Guatemala

Trust

Banking

Brokerage

Banking

Segments

Revenue from contracts with customers

In millions of COP

Fees and Commissions

Banking services

414,870

69,379

118,532

56,548

-

-

-

22,902

-

682,231

Credit and debit card fees and commercial estabilshments

1,830,128

174,226

168,273

61,831

-

-

-

1,663

-

2,236,121

Brokerage

-

12,661

-

-

-

-

14,193

-

-

26,854

Acceptances, Guarantees and Standby Letters of Credit

43,863

16,125

6,928

3,716

-

-

-

1,917

-

72,549

Trust

-

17,420

6,567

704

347,838

-

90,548

46

-

463,123

Placement of securities and investment banking

-

1,998

1,353

-

-

79,521

11,481

-

-

94,353

Bancassurance(1)

636,632

49,730

129

-

40

10

51

-

-

686,592

Payment and collections

723,297

10,064

-

-

-

-

-

-

-

733,361

Others

192,682

-

57,942

37,109

-

-

1,009

6,781

3,097

298,620

Total revenue from contracts with customers

3,841,472

351,603

359,724

159,908

347,878

79,531

117,282

33,309

3,097

5,293,804

(1)Decrease in revenues due to the number of claims arising from the impact of the global COVID-19 pandemic.

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As of December 31, 2020

Banking

Banking

Banking El

Banking

Investment

International

All Other

Total

Colombia

Panama

Salvador

Guatemala

Trust

Banking

Brokerage

Banking

Segments

Revenue from contracts with customers

In millions of COP

Fees and Commissions

Banking services

329,281

77,727

105,821

49,782

-

-

-

20,234

-

582,845

Credit and debit card fees and commercial estabilshments

1,484,085

147,448

126,857

85,643

-

-

-

1,834

-

1,845,867

Brokerage

-

10,047

-

9

-

-

18,308

-

-

28,364

Acceptances, Guarantees and Standby Letters of Credit

38,864

13,976

5,112

2,713

-

-

-

1,109

-

61,774

Trust

844

18,089

1,868

788

349,127

-

81,373

46

2,115

454,250

Placement of securities and investment banking

-

789

1,723

-

-

37,354

12,170

-

-

52,036

Bancassurance

685,783

42,697

139

-

8

3

12

-

-

728,642

Payment and collections

595,222

-

-

-

-

-

-

-

-

595,222

Others

157,303

-

48,272

37,333

15

90

765

5,673

(38)

249,413

Total revenue from contracts with customers

3,291,382

310,773

289,792

176,268

349,150

37,447

112,628

28,896

2,077

4,598,413

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Growth

2021

VS

2020

COP

%

Revenue from contracts with customers

Banking services

99,386

17.05

%

Credit and debit card fees and commercial estabilshments

390,254

21.14

%

Brokerage

(1,510)

(5.32)

%

Acceptances, Guarantees and Standby Letters of Credit

10,775

17.44

%

Trust

8,873

1.95

%

Placement of securities and investment banking

42,317

81.32

%

Bancassurance

(42,050)

(5.77)

%

Payment and collections

138,139

23.21

%

Others

49,207

19.73

%

Total revenue from contracts with customers

695,391

15.12

%

Fees and commissions expenses

Year

Growth

2021

2020

2021-2020

In millions of COP

Banking services

798,729

587,531

211,198

35.95

%

Sales, collections and other services(1)

619,715

558,038

61,677

11.05

%

Correspondent banking(2)

307,308

213,850

93,458

43.70

%

Payments and collections

26,897

20,034

6,863

34.26

%

Others

108,034

182,132

(74,098)

(40.68)

%

Total fees and commissions expenses

1,860,683

1,561,585

299,098

19.15

%

(1)Increase in 2021 due to greater demand for attention through the telephone channel (contact center services).
(2)The increase is due to higher transactions, due to the opening of new correspondents in 2021.

Fees and commission income, net

Year

Growth

2021

2020

2021-2020

In millions of COP

Fees and commission income

5,293,804

4,598,413

695,391

15.12

%

Fees and commission expenses

(1,860,683)

(1,561,585)

(299,098)

19.15

%

Total fees and commissions income, net

3,433,121

3,036,828

396,293

13.05

%

For the year 2021, net fees and commissions income totaled COP 3,433 billion, up 13.05% as compared to COP 3,037 in 2020.  Credit cards and commercial establishments provided the largest contribution due to the increase in the volume of transactions and the use of digital channels.  Payments and collections as well as banking services have added to the strong performance.

This increase was primarily driven by operations in Colombia, due to the increase in clients and volume of transactions. Higher revenues resulted from higher transaction flows from commercial establishments through debit cards, credit cards, POS and electronic payments, as well as domestic and international purchases through our affiliated networks.  

Bancolombia´ s strategy in relation to fee and commission income is to promote financial services and other revenue lines that complement the lending business. Activities related to cash management, methods of payment and bancassurance are the main components of this strategy.

The Bank continued to promote and increase the volumes of credit and debit card transactions through initiatives with retailers as well as commercial incentives. This strategy involved advertising campaigns as well as enhanced use of reward and loyalty schemes relating to the use of Bancolombia-issued credit cards and debit cards which contributed to a faster

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expansion of this revenue line. The growth in consumer loans and credit cards outstanding also contributed to the growth in fees related to these products.

In the corporate area, the efforts have been focused on the middle and small market, mainly through the promotion of comprehensive banking, cash management services and electronic platforms for treasury management.

Other Operating Income

For 2021, total other operating income was COP 2,022 billion, 9.63% higher than the COP 1,845 billion in 2020.

Revenues from operating leases totaled COP 937 billion in 2021, an increase of 31.62% compared to 2020. Such increase is due to higher volumes in assets under leasing, higher income from services related to the operating leases, as well as increased activity in the leasing business.

Gains on sale of assets was COP 227 billion, 244.97% higher compared to 2020.

Operating expenses

The following table summarizes the principal components of Bancolombia’s operating expenses for the last two fiscal years:

For the years ended December 31, 

Growth

2021

2020

2021-2020

In millions of COP

Operating expenses

Salaries and employee benefits

3,782,596

3,044,730

737,866

24.23

%

Other administrative and general expenses

3,521,920

3,140,789

381,131

12.13

%

Taxes other than income tax

719,593

765,766

(46,173)

(6.03)

%

Impairment, depreciation and amortization

920,558

837,790

82,768

9.88

%

Other operating expenses

218,586

206,070

12,516

6.07

%

Total operating expenses

9,163,253

7,995,145

1,168,108

14.61

%

The following table summarizes the principal components of Bancolombia’s operating expenses for the last two fiscal years::

For the years ended December 31, 

Growth

2020

2019

2020-2019

In millions of COP

Operating expenses

Salaries and employee benefits

3,044,730

3,366,824

(322,094)

(9.57)

%

Other administrative and general expenses

3,140,789

3,069,058

71,731

2.34

%

Taxes other than income tax

765,766

757,820

7,946

1.05

%

Impairment, depreciation and amortization

837,790

824,590

13,200

1.60

%

Other operating expenses

206,070

235,525

(29,455)

(12.51)

%

Total operating expenses

7,995,145

8,253,817

(258,672)

(3.13)

%

For 2021, operating expenses totaled COP 9,163 billion, up 14.61% as compared to COP 7,995 billion in 2020.

Salaries and employee benefits totaled COP 3,783 billion in 2021, up 24.23% as compared to 2020. This performance was primarily driven by the reactivation of bonuses during 2021, excluding this item from the calculation, the increase in salaries was 4.65% for the full year.

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Other administrative and general expenses totaled COP 3,522 billion in 2021, up 12.13% as compared to 2020, reflecting the investments the Bank made in digital transformation mainly related to technology costs, given the fast development in 2021.  

Impairments, depreciation, and amortization totaled COP 921 billion in 2021, up 9.88% as compared to 2020.  This increase is primarily due to accelerated growth in the operating leases and renting business and consequently higher asset depreciation.

As a result of the changes in expenses and revenues, the cost to income ratio of Bancolombia for 2021 was 52.16%, an increase when compared to 50.51% in 2020.

Provision Charges and Credit Quality

For the year 2021, total credit impairment charges, net totaled COP 2,421 billion (or 1.2% of average loans), which represents a decrease of 67.84% as compared to COP 7,527 billion (or 3.9% of average loans) in 2020. The significant decrease in provision charges was driven by a better macroeconomic forecast due to the faster pace of the economic recovery, less provisions related to significant impaired clients’ and improvements in the expected loss models.

Net loan charge-offs totaled COP 5,036 billion in 2021 up 93.68% from the 2,600 billion in 2020. The increase of charge-offs was driven by the retail segment.   Net Charge-offs have two important features first, they reduce the balance of the loan portfolio, and second they help reduce the amount of past due loans.  

Past-due loans amounted to COP 10,020 billion as of December 31, 2021, down 4.27% as compared to COP 10,467 billion as of December 31, 2020.

The past-due loan ratio (loans overdue more than 30 days divided by total loans) was 4.55% as of December 31, 2021, down from 5.47% as of December 31, 2020. The decrease in this ratio is mainly due to the better-than-expected rate of economic recovery and positive customer performance after the relief and support program ended.

Income Tax Expenses

Income tax expense for the fiscal year 2021 totaled COP 1,776 billion, compared with an income tax recovery of COP 6.5 billion in 2020. The effective tax rate for 2021 was 29.68%.

Income tax expense in 2021 was impacted mainly by the operation in Colombia.   Available tax benefits led to a lower tax burden compared with the statutory tax rate. For Colombia, those benefits related to investments in real productive fixed assets, exempt income from low-income mortgage portfolio and untaxed dividends. For the remaining operations, tax benefits were associated with the exempt income from returns on securities issued by the Governments of Guatemala, El Salvador, and Panama.

For further details please see Note 12 of Consolidated Financial Statements

RESULTS BY SEGMENT

The Bank manages its business through 9 main operating segments: Bankng Colombia, Banking El Salvador, Banking Panama, Banking Guatemala, Trust, Investment Banking, Brokerage, International Banking and All Other.

The segmental information in this Annual Report reflects the reporting structure in place at the reporting date in accordance with the segmental information in Note 3. Operating Segments to the Consolidated Financial Statements.

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Banking Colombia:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

11,498,013

11,944,262

12,970,741

(3.74)

%

(7.91)

%

Interest income on loans and financial leases

11,118,035

11,859,262

12,592,221

(6.25)

%

(5.82)

%

Total debt investments

399,517

451,781

716,032

(11.57)

%

(36.90)

%

Derivatives

17,263

(381,725)

(172,399)

(104.52)

%

121.42

%

Total liquidity operations

(36,802)

14,944

(165,113)

(346.27)

%

(109.05)

%

Interest expenses

(2,666,843)

(3,914,661)

(4,408,233)

(31.88)

%

(11.20)

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

8,831,170

8,029,601

8,562,508

9.98

%

(6.22)

%

Total credit impairment charges, net

(2,122,515)

(5,889,710)

(2,564,417)

(63.96)

%

129.67

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

6,708,655

2,139,891

5,998,091

213.50

%

(64.32)

%

Revenues (Expenses) from transactions by the operating segments of the Bank

18,458

142

(19,212)

12,898.59

%

(100.74)

%

Fees and commissions income

3,841,472

3,291,382

3,269,747

16.71

%

0.66

%

Fees and commissions expenses

(1,524,691)

(1,313,286)

(1,297,186)

16.10

%

1.24

%

Total fees and commissions, net

2,316,781

1,978,096

1,972,561

17.12

%

0.28

%

Other operating income (Expenses)(1)

653,968

817,677

433,887

(20.02)

%

88.45

%

Dividends and net income on equity investments

93,769

43,737

131,029

114.39

%

(66.62)

%

Total operating income, net

9,791,631

4,979,543

8,516,356

96.64

%

(41.53)

%

Operating expenses(2)

(5,550,033)

(4,967,506)

(5,203,354)

11.73

%

(4.53)

%

Impairment, depreciation and amortization

(529,662)

(405,811)

(407,102)

30.52

%

(0.32)

%

Total operating expenses

(6,079,695)

(5,373,317)

(5,610,456)

13.15

%

(4.23)

%

Profit before income tax

3,711,936

(393,774)

2,905,900

(1,042.66)

%

(113.55)

%

Segment assets

209,948,788

175,697,801

162,531,140

19.49

%

8.10

%

Segment liabilities

(177,198,960)

(159,782,056)

(145,013,642)

10.90

%

10.18

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for Banking Colombia increased by 1042.66% to COP 3,712 billion from a loss of COP 394 billion in 2020 due to the reasons described below.

Total interest and valuation decreased by 3.74% to COP 11,498 billion despite the growth in the loan portfolio of 11.74%, mainly due to the lower yields obtained in commercial and consumer loans given our assets sensitive condition framed by central bank´s reference rate cuts that took place in 2020 and impacted 2021 margins. This decrease was mainly reflected in the interest income decline from commercial loans by 13.20%, and leasing by 21.90%. Additionally, interest expenses decreased by 31.88% due to changes in the funding mix in which saving accounts and checking accounts gained share reducing the funding cost.

Total credit impairment charges, net decreased by 63.69% to COP 2,122 billion. This variation is mainly due to a better performance of the loan portfolio, the end of the credit relief program (PAD) and the better macroeconomic variables estimated in the risk models.

Total fees and commission net, increased by 17.12% to COP 2,316 billion, mainly due to the better performance of credit and debit cards which increased by 17.16%, banking services by 25.99%, and payments-collections by 21.52% (digitals channels) as a result of higher transaction flows associated with the economic recovery. Such increases were partially offset by decreases in branch network services of 64.15%, 95.32% for ATM fees, and 7.17% for bancassurance.

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Other operating income decreased 20.02% to COP 654 billion, mostly due to the lower income from foreign exchange derivatives due to higher volatility levels on the FX market caused by the uncertainty related to COVID-19, the supply chain crisis and political risk.

Dividends and net profits from capital investments increased by 114.39% to COP 94 billion from COP 43.7 billion in 2020, due to an improvement in the financial results of subsidiaries in accordance with the gradual economic recovery worldwide.

Total operating expenses increased by 13.15% to COP 6,080 billion, largely due to an increase in bonuses which increased from COP 25 billion in 2020 to COP 440 billion in 2021 as an effect of the reactivation of the variable compensation that was suspended in 2020 due to COVID-19 pandemic.  

Finally, the assets attributable to Banking Colombia grew by 19.49% during the year, mainly driven by loan book growth.

Banking El Salvador through Banco Agrícola S.A.:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

1,193,824

1,226,150

1,094,422

(2.64)

%

12.04

%

Interest income on loans and financial leases

1,072,718

1,140,924

1,052,680

(5.98)

%

8.38

%

Total debt investments

105,035

84,366

40,915

24.50

%

106.20

%

Derivatives

15,345

227

6659.91

%

100.00

%

Total liquidity operations

726

633

827

14.69

%

(23.46)

%

Interest expenses

(240,144)

(293,317)

(295,433)

(18.13)

%

(0.72)

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

953,680

932,833

798,989

2.23

%

16.75

%

Total credit impairment charges, net

4,271

(366,691)

(83,110)

(101.16)

%

341.21

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

957,951

566,142

715,879

69.21

%

(20.92)

%

Revenues (Expenses) from transactions by the operating segments of the Bank

7

(7,531)

(2,154)

(100.09)

%

249.63

%

Fees and commissions income

359,724

289,792

268,309

24.13

%

8.01

%

Fees and commissions expenses

(116,600)

(74,887)

(60,673)

55.70

%

23.43

%

Total fees and commissions, net

243,124

214,905

207,636

13.13

%

3.50

%

Other operating income(1)

9,712

14,266

6,158

(31.92)

%

131.67

%

Dividends and net income on equity investments

2,760

858

211

221.68

%

306.64

%

Total operating income, net

1,213,554

788,640

927,730

53.88

%

(14.99)

%

Operating expenses(2)

(549,782)

(424,516)

(444,933)

29.51

%

(4.59)

%

Impairment, depreciation and amortization

(81,201)

(69,318)

(46,381)

17.14

%

49.45

%

Total operating expenses

(630,983)

(493,834)

(491,314)

27.77

%

0.51

%

Profit before income tax

582,571

294,806

436,416

97.61

%

(32.45)

%

Segment assets

20,980,061

17,986,495

16,035,662

16.64

%

12.17

%

Segment liabilities

(18,416,563)

(16,158,124)

(14,154,533)

13.98

%

14.16

%

(1)

Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.

(2)

Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for Banking El Salvador increased by 97.61% to COP 583 billion due to the reasons described below.

Total interest and valuation expressed in COP decreased by 2.64% to COP 1,194 billion, mainly due to lower late loan originations during the year that were not reflected in accrued interest income. However, this decrease was partially offset by a significant reduction in interest expenses of 18.13% during the year.

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On the other hand, the loan book in COP grew by 21.6% on an annual basis. Commercial, consumer and mortgage portfolios experienced double digit performance mainly due to the  devaluation of the Colombian peso. In USD, net interest income declined by 4.0% despite the good performance of the loan portfolio denominated in USD growing 6.58% in commercial, 4.04% in consumer, and 2.10% in mortgages.

Total credit impairment charges, net decreased by 101.16% to COP (4) billion from COP 367 billion in 2020, primarily due to provisions reversal as a result of better asset quality and changes in the risk models related to macro-variables.

Total fees and commissions, net increased by 13.13% to COP 243 billion despite fees and commission expenses growing by 55.70% due to higher expenses related to network access and brand usage fees charged by card associations given the higher transactional flows experienced in the last months of the year.

Total operating expenses increased by 27.77% to COP 631 billion, primarily caused by the reactivation in the employee bonus plan that was suspended in 2020.

Assets attributable to Banking El Salvador grew by 16.64% during the year, mainly driven by growth in loans and by the depreciation of the FX that impacted loans expressed in USD dollars.

Banking Panama:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

1,963,509

1,986,566

1,876,925

(1.16)

%

5.84

%

Interest income on loans and financial leases

1,791,476

1,793,826

1,654,600

(0.13)

%

8.41

%

Total debt investments

156,377

170,416

172,610

(8.24)

%

(1.27)

%

Derivatives

1,860

(502)

1,625

(470.52)

%

(130.89)

%

Total liquidity operations

13,796

22,826

48,090

(39.56)

%

(52.53)

%

Interest expenses

(796,396)

(841,736)

(720,587)

(5.39)

%

16.81

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

1,167,113

1,144,830

1,156,338

1.95

%

(1.00)

%

Total credit impairment charges, net

(323,216)

(907,910)

(408,132)

(64.40)

%

122.45

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

843,897

236,920

748,206

256.19

%

(68.33)

%

Expenses from transactions by the operating segments of the Bank

(10,089)

(25,054)

(36,107)

(59.73)

%

(30.61)

%

Fees and commissions income

351,603

310,773

350,055

13.14

%

(11.22)

%

Fees and commissions expenses

(151,906)

(118,016)

(143,616)

28.72

%

(17.83)

%

Total fees and commissions, net

199,697

192,757

206,439

3.60

%

(6.63)

%

Other operating income(1)

19,101

30,145

29,704

(36.64)

%

1.48

%

Dividends and net income on equity investments

4,387

6,984

5,562

(37.18)

%

25.57

%

Total operating income, net

1,056,993

441,752

953,804

139.27

%

(53.69)

%

Operating expenses(2)

(700,226)

(590,269)

(573,042)

18.63

%

3.01

%

Impairment, depreciation and amortization

(104,493)

(112,358)

(105,232)

(7.00)

%

6.77

%

Total operating expenses

(804,719)

(702,627)

(678,274)

14.53

%

3.59

%

Profit before income tax

252,274

(260,875)

275,530

(196.70)

%

(194.68)

%

Segment assets

40,561,211

35,062,418

33,196,996

15.68

%

5.62

%

Segment liabilities

(36,231,139)

(31,483,993)

(29,632,112)

15.08

%

6.25

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for Banking Panama increased 196.70%, moving from a loss of COP 261 billion in 2020 to COP 252 billion.

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Total interest and valuation slightly decreased in COP terms by 1.16%, however when measured in USD interest and valuation decreased by 3.1% mainly due to a reduction of 0.4% in the commercial loan portfolio during 2021 due to corporate clients’ prepayments and the increase in charge-offs during the last quarter. Nevertheless, the overall loan book grew by 1.8% in USD, reflecting better performance in consumer that increased by 2.8% and mortgages by 4.4%.

Total credit impairment charges, net decreased by 64.40% to COP 323 billion compared to COP 908 billion in 2020. This improvement is mostly due to lower provision charges and provisions reversal as a result of better asset quality and changes in the risk models related to macro-variables.

Total fees and commission, net increased by 3.60% to COP 200 billion, mainly driven by higher income generated by merchant acquiring services and ATM fees which increased by 18.16% in the last year.

Total operating expenses increased in USD terms by 12.82% due to the reactivation of the employee bonus plan which was suspended during 2020 because of COVID-19 pandemic.

Assets attributable to Banking Panama increased by 15.68% during the year, mainly driven by the depreciation of the FX that impacted loans expressed in USD dollars.

Banking Guatemala:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

1,178,615

1,101,638

977,980

6.99

%

12.64

%

Interest income on loans and financial leases

1,109,804

1,012,174

905,016

9.65

%

11.84

%

Total debt investments

67,772

83,767

73,152

(19.09)

%

14.51

%

Total liquidity operations

1,039

5,697

(188)

(81.76)

%

(3130.32)

%

Interest expenses

(397,138)

(450,091)

(388,571)

(11.76)

%

15.83

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

781,477

651,547

589,409

19.94

%

10.54

%

Total credit impairment charges, net

35,841

(297,386)

(333,699)

(112.05)

%

(10.88)

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

817,318

354,161

255,710

130.78

%

38.50

%

Expenses from transactions by the operating segments of the Bank

(26,324)

(35,171)

(36,255)

(25.15)

%

(2.99)

%

Fees and commissions income

159,908

176,268

170,854

(9.28)

%

3.17

%

Fees and commissions expenses

(50,144)

(39,871)

(38,006)

25.77

%

4.91

%

Total fees and commissions, net

109,764

136,397

132,848

(19.53)

%

2.67

%

Other operating income(1)

82,855

74,021

68,288

11.93

%

8.40

%

Dividends and net income on equity investments

658

953

668

(30.95)

%

42.66

%

Total operating income, net

984,271

530,361

421,259

85.59

%

25.90

%

Operating expenses(2)

(464,199)

(423,211)

(358,923)

9.69

%

17.91

%

Impairment, depreciation and amortization

(102,991)

(132,237)

(120,130)

(22.12)

%

10.08

%

Total operating expenses

(567,190)

(555,448)

(479,053)

2.11

%

15.95

%

Profit before income tax

417,081

(25,087)

(57,794)

(1,762.54)

%

(56.59)

%

Segment assets

19,510,688

16,304,094

14,333,631

19.67

%

13.75

%

Segment liabilities

(17,763,659)

(15,052,385)

(13,093,982)

18.01

%

14.96

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for Banking Guatemala improved to a profit of COP 417 billion from a loss of COP 25 billion in 2020 due to the reasons described below.

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Total interest and valuation increased in COP terms by 6.99%, to COP 1,179 billion, and increased by 5.4% when measured in USD, due to a better performance of the loan book mainly driven by consumer portfolio. The credit portfolio expressed in USD grew by 8.20%, with loans increasing by 4.86% in commercial, 22.88% in consumer and 12.98% in mortgages.

Total credit impairment charges, net decreased by 112.05% to COP (36) billion from COP 297 billion in 2020, due to lower provision charges in line with the performance of the loan portfolio and a provision reversal as a result of better asset quality and macroeconomic improvement in the risk models.

Total fees and commission, net decreased by 19.53% to COP 110 billion mainly due to lower income from credit and debit card fees decreasing to COP 15 billion from COP 86 billion in 2020. This decrease was partially offset by a significant increase in electronic services and ATM fees to COP 47 billion in 2021.

Total operating expenses increased by 2.11% to COP 567 billion, mainly due to an increase in bonuses to COP 65 billion in 2021 from COP 38 billion in 2020 caused by the full reactivation of the bonus plan.

Assets attributable to Banking Guatemala increased by 19.67% during the year, mainly due to the growth in the loan book and by the depreciation of the FX that impacted loans expressed in USD dollars.

Trust:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

46

32

152

43.75

%

(78.95)

%

Interest income on loans and financial leases

46

32

132

43.75

%

(75.76)

%

Total debt investments

20

0.00

%

(100.00)

%

Interest expenses

(167)

(166)

(138)

0.60

%

20.29

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

(121)

(134)

14

(9.70)

%

(1,057.14)

%

Total credit impairment charges, net

(4,595)

(1,270)

(716)

261.81

%

77.37

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

(4,716)

(1,404)

(702)

235.90

%

100.00

%

Expenses from transactions by the operating segments of the Bank

(26,584)

(24,159)

(25,529)

10.04

%

(5.37)

%

Fees and commissions income

347,878

349,150

349,438

(0.36)

%

(0.08)

%

Fees and commissions expenses

(3,881)

(4,095)

(2,942)

(5.23)

%

39.19

%

Total fees and commissions, net

343,997

345,055

346,496

(0.31)

%

(0.42)

%

Other operating income(1)

12,702

13,078

13,341

(2.88)

%

(1.97)

%

Dividends and net income on equity investments

28,201

29,145

43,498

(3.24)

%

(33.00)

%

Total operating income, net

353,600

361,715

377,104

(2.24)

%

(4.08)

%

Operating expenses(2)

(129,923)

(104,005)

(121,259)

24.92

%

(14.23)

%

Impairment, depreciation and amortization

(1,548)

(1,379)

(1,031)

12.26

%

33.75

%

Total operating expenses

(131,471)

(105,384)

(122,290)

24.75

%

(13.82)

%

Profit before income tax

222,129

256,331

254,814

(13.34)

%

0.60

%

Segment assets

638,280

686,895

638,147

(7.08)

%

7.64

%

Segment liabilities

(108,254)

(110,830)

(99,867)

(2.32)

%

10.98

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for the Trust segment decreased by 13.34%to COP 222 billion due to the reasons described below.

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Total fees and commission, net slightly decreased by 0.31% to COP 344 billion, mainly driven by a reduction in commission income from collective investment funds.

Total operating expenses increased by 24.75% to COP 131 billion. This increase was primarily explained by an increase in bonuses to COP 22 billion in 2021 after it was suspended in 2020.

Assets attributable to the Trust segment decreased by 7.08% during the year to COP 683 billion, due to a decrease in equity securities investments

Investment Banking:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

8

0.00

%

(100.00)

%

Total debt investments

8

0.00

%

(100.00)

%

Interest expenses

(7)

(4)

(4)

75.00

%

0.00

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

(7)

(4)

4

75.00

%

(200.00)

%

Total credit impairment charges, net

(55)

42

(251)

(230.95)

%

(116.73)

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

(62)

38

(247)

(263.16)

%

(115.38)

%

Revenues from transactions by the operating segments of the Bank

3,576

20,509

31,585

(82.56)

%

(35.07)

%

Fees and commissions income

79,531

37,447

30,829

112.38

%

21.47

%

Fees and commissions expenses

(49)

(61)

(154)

(19.67)

%

(60.39)

%

Total fees and commissions, net

79,482

37,386

30,675

112.60

%

21.88

%

Other operating income(1)

879

1,524

5,830

(42.32)

%

(73.86)

%

Dividends and net income on equity investments

(232)

(2,503)

24,810

(90.73)

%

(110.09)

%

Total operating income, net

83,643

56,954

92,653

46.86

%

(38.53)

%

Operating expenses(2)

(34,905)

(23,658)

(32,558)

47.54

%

(27.34)

%

Impairment, depreciation and amortization

(206)

(217)

(187)

(5.07)

%

16.04

%

Total operating expenses

(35,111)

(23,875)

(32,745)

47.06

%

(27.09)

%

Profit before income tax

48,532

33,079

59,908

46.72

%

(44.78)

%

Segment assets

2,039,204

1,648,144

1,763,260

23.73

%

(6.53)

%

Segment liabilities

(55,743)

(37,134)

(43,700)

50.11

%

(15.03)

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for the Investment Banking segment increased by 46.72% to COP 48 billion from COP 33 billion in 2020.

Total fees and commissions, net increased by 112.60% to COP 79 billion driven by higher fees in Structured Financing and M&A. This offset the impact of the decline in revenues from operations with other operating segments of the Bank by 82.56% to COP 4 billion, due to a lower yield on liquidity management.

Dividends received, and share of profits of equity method investees, reported a better result moving from COP (2) billion in 2020 to COP (0.2) in 2021, largely due to higher income generation from equity investments.

Total operating expenses increased by 47.06% to COP 35 billion, mainly due to an increase in bonuses to COP 12 billion in 2021 considering the reactivation of the bonus plan that was suspended in 2020 because of the COVID-19 pandemic.

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Assets attributable to Investment Banking increased by 23.73% to COP 2,039 billion, mainly explained by an increase in investments associates and joint ventures.

Brokerage:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

12,277

47,030

5,018

(73.90)

%

837.23

%

Interest income on loans and financial leases

28

45

96

(37.78)

%

(53.13)

%

Total debt investments

12,540

17,086

14,757

(26.61)

%

15.78

%

Derivatives

(832)

29,209

(10,416)

(102.85)

%

(380.42)

%

Total liquidity operations

541

690

581

(21.59)

%

18.76

%

Interest expenses

(73)

(35)

(26)

108.57

%

34.62

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

12,204

46,995

4,992

(74.03)

%

841.41

%

Total credit impairment charges, net

(116)

(1,518)

(4,363)

(92.36)

%

(65.21)

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

12,088

45,477

629

(73.42)

%

7,130.05

%

Revenues from transactions by the operating segments of the Bank

59,995

61,393

62,628

(2.28)

%

(1.97)

%

Fees and commissions income

117,282

112,628

113,364

4.13

%

(0.65)

%

Fees and commissions expenses

(4,135)

(3,597)

(3,229)

14.96

%

11.40

%

Total fees and commissions, net

113,147

109,031

110,135

3.78

%

(1.00)

%

Other operating income(1)

(6,075)

(5,736)

(9,392)

5.91

%

(38.93)

%

Dividends and net income on equity investments

2,177

(27,930)

16,514

(107.79)

%

(269.13)

%

Total operating income, net

181,332

182,235

180,514

(0.50)

%

0.95

%

Operating expenses(2)

(119,265)

(88,828)

(112,204)

34.27

%

(20.83)

%

Impairment, depreciation and amortization

(1,896)

(1,892)

(1,738)

0.21

%

8.86

%

Total operating expenses

(121,161)

(90,720)

(113,942)

33.55

%

(20.38)

%

Profit before income tax

60,171

91,515

66,572

(34.25)

%

37.47

%

Segment assets

371,278

316,051

304,211

17.47

%

3.89

%

Segment liabilities

(125,176)

(57,800)

(56,583)

116.57

%

2.15

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for the Brokerage segment decreased by 34.25% to COP 60 billion from COP 91 billion in 2020.

Total interest and valuation decreased by 73.90% to COP 12 billion, mainly due to losses on derivatives related to securities futures and indexes futures. This was partially offset by higher profits in dividends and net income from equity investments.

Total fees and commission, net increased by 3.78% to COP 113 billion, mainly due to an increase of COP 9 billion in trust income because of higher managed volumes in investment funds. Total operating income net remained relatively stable slightly decreasing by 0.50% compared to 2020.

Total operating expenses increased by 33.55% to COP 121 billion, mainly due to an increase in bonuses of COP 27 billion in 2021 as a result of the bonus plan reactivation suspended in 2020.

Assets attributable to the Brokerage segment increased by 17.47% during the year, mainly due to an increase in the investment portfolio in the subsidiary Bancolombia Capital Holding.

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International Banking:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

251,135

347,881

614,073

(27.81)

%

(43.35)

%

Interest income on loans and financial leases

215,529

293,802

411,504

(26.64)

%

(28.60)

%

Total debt investments

35,739

33,885

24,682

5.47

%

37.29

%

Derivatives

1

14,995

169,483

(99.99)

%

(91.15)

%

Total liquidity operations

(134)

5,199

8,404

(102.58)

%

(38.14)

%

Interest expenses

(198,012)

(299,755)

(304,519)

(33.94)

%

(1.56)

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

53,123

48,126

309,554

10.38

%

(84.45)

%

Total credit impairment charges, net

14,995

(56,122)

19,169

(126.72)

%

(392.77)

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

68,118

(7,996)

328,723

(951.90)

%

(102.43)

%

Revenues from transactions by the operating segments of the Bank

81,997

118,854

167,419

(31.01)

%

(29.01)

%

Fees and commissions income

33,309

28,896

25,800

15.27

%

12.00

%

Fees and commissions expenses

(6,556)

(4,600)

(3,922)

42.52

%

17.29

%

Total fees and commissions, net

26,753

24,296

21,878

10.11

%

11.05

%

Other operating income(1)

11,109

12,939

7,067

(14.14)

%

83.09

%

Dividends and net income on equity investments

20

32

27

(37.50)

%

18.52

%

Total operating income, net

187,997

148,125

525,114

26.92

%

(71.79)

%

Operating expenses(2)

(61,191)

(58,073)

(61,087)

5.37

%

(4.93)

%

Impairment, depreciation and amortization

(1,993)

(2,631)

(2,746)

(24.25)

%

(4.19)

%

Total operating expenses

(63,184)

(60,704)

(63,833)

4.09

%

(4.90)

%

Profit before income tax

124,813

87,421

461,281

42.77

%

(81.05)

%

Segment assets

24,074,957

20,502,898

18,283,107

17.42

%

12.14

%

Segment liabilities

(15,568,638)

(13,286,310)

(11,833,818)

17.18

%

12.27

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for the International banking segment increased to COP 125 billion from COP 87 billion in 2020. The increase was mostly due to interest expenses reduction of COP 102 billion in 2021 which offset the lower income from loans and operations with derivatives.

Total credit impairment charges, net decreased by 126.72% to COP (15) billion from COP 56 billion in 2020, mainly due to lower provision charges and provisions reversal as a result of better asset quality and macroeconomic improvement.  

Total fees and commissions, net increased by 10.11%, to COP 27 billion, mainly due to higher fees from banking services, acceptances, guarantees and standby letters of credits.

Total operating expenses increased by 4.09% to COP 63 billion, due to the reactivation of the employee bonus plan which was suspended during 2020 because of the COVID-19 pandemic.

Assets attributable to the International banking segment increased by 17.42%, to COP 24,075 billion.

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All Other:

Year ended December 31, 

Change

Change

2021

2020

2019

2021-2020

2020-2019

In millions of COP

Total interest and valuation on financial instruments

37,898

33,946

12,160

11.64

%

179.16

%

Interest income on loans and financial leases

36,226

31,767

11,804

14.04

%

169.12

%

Total debt investments

632

658

9

(3.95)

%

7,211.11

%

Total liquidity operations

1,040

1,521

347

(31.62)

%

338.33

%

Interest expenses

(52,776)

(63,243)

(62,283)

(16.55)

%

1.54

%

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

(14,878)

(29,297)

(50,123)

(49.22)

%

(41.55)

%

Total credit impairment charges, net

(17,836)

(13,166)

(6,943)

35.47

%

89.63

%

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

(32,714)

(42,463)

(57,066)

(22.96)

%

(25.59)

%

Expenses from transactions by the operating segments of the Bank

(101,036)

(108,983)

(142,375)

(7.29)

%

(23.45)

%

Fees and commissions income

3,097

2,077

588

49.11

%

253.23

%

Fees and commissions expenses

(2,721)

(3,172)

(3,511)

(14.22)

%

(9.66)

%

Total fees and commissions, net

376

(1,095)

(2,923)

(134.34)

%

(62.54)

%

Other operating income(1)

1,238,893

887,454

986,126

39.60

%

(10.01)

%

Dividends and net income on equity investments

196,604

54,010

269,736

264.01

%

(79.98)

%

Total operating income, net

1,302,123

788,923

1,053,498

65.05

%

(25.11)

%

Operating expenses(2)

(633,171)

(477,289)

(522,103)

32.66

%

(8.58)

%

Impairment, depreciation and amortization

(95,773)

(111,044)

(138,738)

(13.75)

%

(19.96)

%

Total operating expenses

(728,944)

(588,333)

(660,841)

23.90

%

(10.97)

%

Profit before income tax

573,179

200,590

392,657

185.75

%

(48.91)

%

Segment assets

7,117,110

10,408,401

9,923,085

(31.62)

%

4.89

%

Segment liabilities

(3,037,853)

(2,856,435)

(2,738,052)

6.35

%

4.32

%

(1)Includes derivatives, net foreign exchange, operating leases and gains on sale of assets.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

Analysis of 2021 versus 2020

In 2021, profit before taxes for All Other increased to COP 573 billion from COP 200 billion in 2020.

Other operating income increased to COP 1,239 billion in 2021 compared to COP 887 billion in 2020. This improvement is explained by the growth in operating leases and the higher valuations of real state which were affected in 2020 by the pandemic.

Dividends and net income on equity investments increased from COP 54 billion to COP 197 billion in 2021 because of higher valuations and cash flows from the Viva Malls real estate portfolio.

Assets attributable to All Other decreased by 31.62% to COP 7,117 billion.

B.          LIQUIDITY AND CAPITAL RESOURCES

B.1        LIQUIDITY AND FUNDING

Liquid Assets

One of the main guidelines of the Bank is to maintain a solid liquidity position, therefore, the ALCO Committee has established a minimum level of liquid assets, based on the funding needs of each subsidiary, to ensure, as far as possible,

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that it will always have sufficient liquidity to meet its liabilities when they are due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the Bank’s reputation.

As mentioned above, the Bank seeks the optimum level of liquid assets to assure not only the proper operation under normal conditions but also to operate under stress market scenarios. During 2021, the Bank maintained a solid liquidity position, with high liquidity levels during the first half of the year.

The following table shows the composition of the liquid assets in the last two years:

Liquid Assets (1)

December 31, 2021

December 31, 2020

High quality Liquid Assets *

Cash

22,641,516

18,356,375

High quality liquid securities

18,258,002

16,729,107

Other Liquid Assets

Other securities **

3,299,371

2,672,337

Total Liquid Assets

44,198,889

37,757,819

(1)Liquid assets are those that are accepted as collateral by the central banks in Colombia and the other jurisdictions in which Bancolombia operates. Liquid assets are adjusted by a haircut. The following are considered as liquid assets: cash, repos held for trading and investments held for trading in listed shares in Colombia’s stock exchange, in investment funds units or in other trading debt instruments.

*High-quality liquid assets: cash and shares that are eligible to be reportable or repo operations, in addition to those liquid assets that the Central Bank receives for its monetary expansion and contraction operations described in paragraph 3.1.1 of the Foreign Regulatory Circular DODM-142 of the central bank.

**Other Securities: Securities issued by financial and corporate entities.

As of December 31, 2021, liquid assets showed a significant growth of COP 6,441 billion, mainly due to the increase in cash and high-quality liquid securities. This change is a consequence of higher demand deposits, resulting in higher reserve requirements (cash) and excess liquidity, which has been managed through the treasury portfolio with purchases of high-quality liquid securities.

The Bank measures liquid assets on a daily basis and compares this result to an objective target set by the Risk Committee. Under this rule, daily liquid assets must be equal to or higher than such target. In the event the limit is not reached, there is a five-day period to increase liquidity levels.

Cash is important to guarantee branch and ATM operations. The Bank’s expansion across the Colombian territory requires considerable levels of cash; however, cash levels are daily monitored in order to minimize opportunity costs. Additionally, cash is considered in the mandatory bank reserve established by the Central Bank.

Securities that comprise liquid assets are reviewed by the ALCO considering the Bank’s liquidity objective. Even though available for sale and held to maturity debt securities cannot be sold, they can be pledged as collateral in repurchase agreements. Some of them are mandatory investments that can be posted to the Central Bank as collateral.

SFC requires financial entities to have liquid assets greater than the contractual liquidity cumulative one-month gap. This contractual gap reflects the maturity of the current positions of assets and liabilities and does not reflect projections of future operations. The maturity of the loan portfolio for this purpose is affected by the historical default indicator and the maturity of deposits is modeled according to the regulation.

The Bank’s management believes that the current level of liquidity is adequate and will seek to maintain its solid deposit base and the access to alternative sources of funding such as borrowings from domestic and international development and commercial banks, repurchase agreements, bond issuances, overnight funds and Central Bank funds, considering market conditions, interest rates and the desired maturity profile of liabilities.

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Funding Structure

As of December 31, 2021, the Bank’s liabilities reached COP 255,929 billion, a 12.52% increase compared to December 31, 2020. Liabilities denominated in Colombian Pesos increased by 11.49%, and liabilities denominated in U.S. dollars increased by 14.11%. This change is principally the result of the increase in both COP and USD denominated checking and saving accounts, offset by a decline in borrowings from other institutions and COP denominated time deposits. However, although USD denominated liabilities increased by 14.11%, this increase was due to the depreciation of the USD/COP exchange rate (15.98% in 2021), as USD denominated liabilities decreased by USD 421 million.

As of December 31, 

2021

2020

In millions of COP

Total funding

Peso-denominated

153,871,797

138,014,643

Dollar-denominated.

102,057,793

89,438,649

Total Liabilities

255,929,590

227,453,292

In 2021, the Bank experienced a growth in deposits which reached COP 210,390 billion at year-end, an increase of COP 29,570 billion, or 16.35% compared to the level at December 31, 2020. COP denominated deposits increased by 15.33%, explained mainly by the rise in COP denominated saving and checking accounts, while USD denominated deposits increased by 18.16% as a result of the rise in USD denominated saving accounts. The ratio of deposits to total assets was 72.58%, increasing by 183 basis points compared to 2020.

As of December 31, 

2021

2020

In millions of COP

Total Deposits

210,390,848

180,820,793

The following table sets forth checking accounts, savings accounts and time deposits as a percentage of the Bank’s total liabilities for the years 2021 and 2020:

2021

2020

Checking accounts

15.9

%

14.0

%

Time deposits

23.2

%

26.8

%

Saving accounts

41.5

%

37.9

%

Other deposits

1.6

%

0.7

%

Percentage of Total Liabilities

82.2

%

79.4

%

The Bank’s principal sources of funding are deposits, which are mainly composed of checking accounts, time deposits and savings accounts.

Deposits as a percentage of the Bank’s total liabilities in 2021 were 82.2%, increasing from 79.4% of total liabilities at year-end 2020.

The ratio of net loans to deposits (including borrowings from commercial banks) was 93.38% at the end of 2021, increasing from 91.03% as compared to 2020. This change is primarily explained by the increase in net loans and advances to customers, that rose from COP 174,793 billion in 2020 to COP 204,459 billion in 2021, which was higher compared with the growth in deposits (the increase was COP 26,919 billion reaching an amount of COP 218,942 billion in 2021). It is important to highlight that during 2021 economic activity started to recover as government restrictions were gradually “relaxed” and vaccination program against COVID – 19 were executed, resulting in a better performance of the loan portfolio.

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As of December 31, 

2021

2020

Net Loans to Deposits

93.38

%

91.03

%

The bank also funds its operations with borrowings from financial institutions. Nevertheless, in order to maintain a lower cost of funds, the growth of loans was financed mainly by deposits, as a result of which borrowings decreased by COP 2,650 billion in 2021. Additionally, Bancolombia’s borrowings from financial institutions are linked to different market rates/indexes like the IBR, (a short-term benchmark interest rate of Colombian money market liquidity that reflects the price at which banks are willing to lend or borrow funds from financial market), DTF, IPC, LIBOR and SOFR.

In 2017, the U.K. Financial Conduct Authority announced that it would no longer persuade or require banks to submit rates for the calculation of the LIBOR benchmark after 2021. This announcement has resulted in uncertainty about the future of LIBOR which is used as interest rate benchmark. On December 31, 2021, Bancolombia had USD 1,278 million of liabilities linked to LIBOR, which represents 1.99% of total liabilities as of December 31, 2021.

Debt instruments in issue

In 2021, Bancolombia issued COP 600 billion aggregate principal of senior notes, while Bancolombia Panamá and Banistmo issued notes in amounts of USD 91 million and USD 47 million, respectively. The carrying amount of debt securities in issue increased by COP 1,967 billion.

As of December 31, 2021, the total outstanding aggregate principal amount of bonds issued by the Bank was COP 21,093 billion.

The following table shows the Bank´s debt securities in issue maturity profile:

1 The IPC refers to the Consumer Price Index certified by the Colombian statistical bureau (“DANE”)

2027 and

2022

2023

2024

2025

2026

thereafter

Total

InmillionsofCOP

Debt instruments in issue

5,697,371

1,255,858

2,135,099

3,940,558

663,600

7,401,378

21,093,864

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The following table sets forth the components of the Bank’s liabilities for the years 2021 and 2020:

As of December,

% of total

% of total

2021

funding

2020

funding

In millions of COP, except percentages

Checking accounts

Peso-denominated

25,068,204

9.8

%

18,305,621

8.0

%

Dollar-denominated

15,498,964

6.1

%

13,588,608

6.0

%

Total

40,567,168

15.9

%

31,894,229

14.0

%

Time deposits

Peso-denominated

23,293,195

9.1

%

28,502,440

12.5

%

Dollar-denominated

36,199,644

14.1

%

32,581,079

14.3

%

Total

59,492,839

23.2

%

61,083,519

26.8

%

Savings accounts

Peso-denominated

81,706,915

31.9

%

67,659,464

29.8

%

Dollar-denominated

24,692,007

9.6

%

18,488,191

8.1

%

Total

106,398,922

41.5

%

86,147,655

37.9

%

Other deposits

Peso-denominated

3,264,849

1.3

%

1,140,435

0.5

%

Dollar-denominated

667,070

0.3

%

554,955

0.2

%

Total

3,931,919

1.6

%

1,695,390

0.7

%

Interbank Deposits

Peso-denominated

0.0

%

80,007

0.0

%

Dollar-denominated

886,405

0.3

%

682,567

0.3

%

Total

886,405

0.3

%

762,574

0.3

%

Derivate financial instrument-Liabilities

Peso-denominated

1,940,826

0.8

%

2,351,928

1.0

%

Dollar-denominated

20,283

0.0

%

29,398

0.0

%

Total

1,961,109

0.8

%

2,381,326

1.0

%

Borrowings from other financial institutions (1)

Peso-denominated

4,756,488

1.9

%

5,805,511

2.6

%

Dollar-denominated

3,795,070

1.5

%

5,396,615

2.4

%

Total

8,551,558

3.4

%

11,202,126

5.0

%

Debt instruments in issue

Peso-denominated

4,190,779

1.6

%

4,159,065

1.8

%

Dollar-denominated

16,903,085

6.6

%

14,967,528

6.6

%

Total

21,093,864

8.2

%

19,126,593

8.4

%

Repurchase agreements and other similar secured borrowing

Peso-denominated

723,380

0.3

%

2,194,164

1.0

%

Dollar-denominated

39,945

0.0

%

21,999

0.0

%

Total

763,325

0.3

%

2,216,163

1.0

%

Lease liabilities

Peso-denominated

1,004,243

0.4

%

1,076,701

0.5

%

Dollar-denominated

814,834

0.3

%

741,657

0.3

%

Total

1,819,077

0.7

%

1,818,358

0.8

%

Other liabilities

Peso-denominated

7,922,918

3.1

%

6,739,307

3.0

%

Dollar-denominated

2,540,486

1.0

%

2,386,052

1.1

%

Total

10,463,404

4.1

%

9,125,359

4.1

%

Total funding

Peso-denominated

153,871,797

60.2

%

138,014,643

60.7

%

Dollar-denominated

102,057,793

39.8

%

89,438,649

39.3

%

Total Liabilities

255,929,590

100.0

%

227,453,292

100.0

%

(1)

Includes borrowings from commercial banks and other non-financial entities.

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Consolidated Statement of Cash Flows

The following table shows net cash provided by operating activities, net cash used in investing activities and net cash used in financing activities, for the years ended December 31, 2021, 2020 and 2019:

2021

2020

2019

In millions of COP

Operating activities

6,095,305

11,230,345

12,315,612

Investing activities

(650,486)

(7,522,067)

(2,190,832)

Financing activities

(6,809,972)

(4,915,440)

(5,260,692)

Net increase/decrease in cash and cash equivalents

(1,365,153)

(1,207,162)

4,864,088

Operating Activities

In 2021, operating activities resulted in positive net cash as a result of the increase of COP 19,290 billion in deposits by customers, compared with an increase of COP 21,007 billion in 2020, and COP 15,896 billion of interest received, up from COP 15,031 billion in 2020. The increase in loans and advances to customers and financial institutions was COP 24,057 billion, compared with COP 7,440 billion and COP 12,140 billion in 2020 and 2019 respectively.  Interest paid generated a use of cash of COP 4,410 billion in 2021, COP 6,149 billion in 2020 and COP 5,996 billion in 2019. The net change in value of investment securities recognized at fair value through profit and losses was positive by COP 1,834 billion in 2021, compared with 2020 where the net change in value was negative by COP 7,514 billion.

Net income has been positive; COP 4,207 billion, COP 315 billion and COP 3,214 billion for 2021, 2020 and 2019, respectively.

Investing Activities

In 2021, the bank purchased debt securities at amortized cost by COP 3,722 billion in 2021, COP 3,670 billion in 2020 and COP 2,800 billion in 2019. The proceeds from maturities of debt securities at amortized cost provided COP 2,984 billion in 2021, COP 2,728 in 2020 and COP 2,405 in 2019.

Investing activities related to debt instruments at fair value through OCI provided net cash of COP 1,848 billion during 2021 while in 2020 it used net cash of COP 4,038 billion in 2020; Investing activities related to equity securities and interests in associates and joint ventures provided net cash of COP 24 billion during 2021, while in 2020 it used COP 56 billion; and investing activities related to purchases and sales of premises and equipment and investment properties used net cash of COP 1,632 billion, compared with COP 1,261 billion used during 2020, and COP 1,323 billion in 2019.

Financing Activities

Proceeds from borrowings from other financial institutions provided COP 4,182 billion in 2021, COP 12,453 billion in 2020 and COP 11,741 billion in 2019. The placement of debt securities in issue provided COP 1,387 billion in 2021, COP 3,766 in 2020 and COP 2,084 in 2019. The repayment of borrowings used COP 8,447 billion in 2021, compared with COP 14,919 used in 2020 and COP 14,365 used in 2019; and the payments of debt securities in issue used COP 1,871 billion during 2021, COP 5,382 billion during 2020 and COP 2,561 during 2019. Cash was also used to pay dividends to stockholders in the amount of COP 467 billion, while in 2020 and 2019 this amount was COP 1,555 billion and COP 1,032 billion, respectively.

The decrease in repurchase agreements and other similar secured borrowing used cash of COP 1,457 billion, compared with the COP 903 billion provided in 2020 and the COP 1,002 billion used in 2019.

Capital Adequacy

The Bank and its subsidiaries comply with the capital adequacy requirements in their respective countries of operation.

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Stockholders’ equity attributable to the owners of the parent company amounted to COP 32,234 billion on December 31, 2021, up 21.43% from COP 26,545 billion on December 31, 2020. This increase is mainly explained by the generation of profits during 2021 and the depreciation of the COP versus the USD.

The Bank’s capital adequacy ratio on a consolidated basis was 15.49% as of December 31, 2021, up from 14.74% in 2020. This increase reveals the sustained positive results of the Bank after the adoption of Basel III.

The Bank’s capital adequacy ratio exceeded the requirements of the Colombian government and the SFC by 649 basis points above the minimum 9% required by the Colombian regulator. The basic capital ratio (Tier 1) was 11.92% and the tangible capital ratio, which is equal to the ratio of the difference between equity and goodwill and intangible assets to tangible assets, was 8.2% at the end of 2021. For a full description of the Bank’s capital adequacy requirements, please see Item 4. “Information on the Company – B. Business Overview – B.8 –Supervision and Regulation”.

The following table sets forth certain information regarding the Bank’s consolidated capital adequacy as of December 31, 2021 and 2020:

As of December 31, 2021

As of December 31, 2020

In millions of COP, except percentages

Subscribed capital

480,914

480,914

Additional paid-in capital

5,441,658

5,441,658

Financial statements translation adjustment

Legal reserve

15,403,825

15,186,588

Occasional reserves

1,032,012

424,409

Non-controlling interest

1,691,111

1,569,984

Other comprehensive income (loss)

4,860,515

3,177,070

Net income

4,086,795

275,994

Retained earnings

1,578,531

2,177,702

Less:

Long-term investments

Prior-year losses

(79,573)

(46,847)

Intangibles assets

(8,143,146)

(7,011,715)

Revaluation property, plant and equipment

(353,205)

(355,803)

Other intangibles

(485,626)

(495,606)

Primary capital (Tier I)

25,513,812

20,824,348

Non-controlling interest

Hybrid bonds

5,175,508

4,462,250

Subordinated bonds

1,557,649

1,845,096

Other comprehensive income related to investments at fair value

General provisions

902,736

186,895

Computed secondary capital (Tier II)

7,635,894

6,494,242

Less:

(14,599)

(14,230)

Technical Capital (1)

33,135,107

27,304,359

Capital Ratios

Primary capital to risk-weighted assets (Tier I)

11.92

%

11.24

%

Secondary capital to risk-weighted assets (Tier II)

3.56

%

3.50

%

Risk-weighted assets including market risk and operational risk

213,956,057

185,215,575

Technical capital to risk-weighted assets (2)

15.49

%

14.74

%

(1)

Technical capital is the sum of basic and additional capital.

(2)

Capital adequacy is technical capital divided by risk weighted assets.

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B.2       FINANCIAL INSTRUMENTS AND TREASURY ACTIVITIES

The Bank’s treasury division is responsible for the sales and trading activities in Bancolombia, Banistmo, Banco Agrícola, Bancolombia Panamá, Bancolombia Puerto Rico, and BAM. It is accountable for the execution of all transactions in domestic and foreign currencies legally authorized in Colombia and in all the countries where the Bank has presence. These include derivatives transactions, fixed income and indexed securities trading, repurchase or resale transactions, short sales, temporary securities transfers, as well as FX trading.

The Bank monitors treasury division activities through policies regarding the management of liquidity, market, legal, credit and operational risks. Such policies are monitored by the Vice-President of Risk Management. With the aim to control market and liquidity risks, the Bank sets limits intended to keep its exposure levels and losses within certain ranges determined by the Bank’s Board of Directors. The Bank’s investment policies do not include restrictions regarding the maturity of the securities held in the portfolio, except for those related to the liquidity portfolio and over the counter (“OTC”) derivatives transactions held by Bancolombia and Banistmo.

Before taking any additional position, the Bank’s treasury division also verifies, with respect to investments in domestic and in foreign currencies, the availability of funds for investment and each investment’s suitability with the Bank’s liquidity structure.

As mentioned in Item 11. “Quantitative and Qualitative Disclosure about Market Risk”, the market risk stated in the treasury book is measured with value at risk (VaR) metrics, and the position limits are based on the results of these methodologies. The Bank has defined VaR limits that follow a hierarchical structure, which avoids the concentration of market risk in certain groups of assets and also takes advantage of portfolio diversification. In addition to VaR limits, the Bank uses stop loss signals, except for GFA, to inform senior management when accumulated losses are close to certain pre-defined thresholds in the trading book. Moreover, for the options portfolio in Bancolombia, the Bank has set limits based on the sensitivity of the portfolio to the underlying volatility, underlying currency and interest rates.

As part of its operations, the Bank holds cash and cash equivalents primarily in Colombian pesos, U.S. dollars and Guatemalan quetzals. These positions, as well as any other currency position, are determined by the treasury division in connection with the Bank’s currency risk assessment and management. Specifically, the Bank’s exposure to FX risk primarily arises from changes in the USD/COP exchange rate. The exposure to currency risk is managed by the Bank’s Treasury Division. The Bank estimates VaR metrics to limit the exposure to foreign currency risk of its balance sheet in Bancolombia, Valores Bancolombia, and Banistmo and BAM. These limits are supervised daily by the Bank’s Market Risk Management Office. The Bank’s Treasury Division manages a derivative portfolio in Bancolombia and Banistmo, which includes forward in FX with the purpose, among others, of hedging its overall currency exposure.

The Colombian Chief Treasury Officer (“CTO”), centralizes all the reports from the Treasury Directors in the subsidiaries in all geographies, in which they are responsible for FX, investment and risk taking.

There are several communications channels between the Treasury divisions and the CTO, which are: Investment Committee; the participants in this meeting, which is held monthly, are: CTO, Proprietary Trading Director, Market Risk Director, Treasury Directors from each Bank, and the Head of each desk in Colombia (Fixed Income, FX and Derivatives). This committee reviews the investment strategy portfolios, profit and loss figures, VaR levels, Benchmark portfolios, based on the framework and risk appetite, defined by the Board of Directors.

Performance is measured against the “Benchmark” approved for each treasury, which includes a target position for each asset and limits for every product and market, in which the treasury operation can invest. There is a continuous follow up of the portfolios in the investment committee, which runs monthly.

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B.3       COMMITMENT FOR CAPITAL EXPENDITURES

See Item 4. “Information on the Company - A. History and Development of the Company – Capital Acquisitions and Divestitures”.

C.       RESEARCH AND DEVELOPMENT, PATENTS AND LICENSES, ETC.

Not Applicable

D.       TREND INFORMATION

Driven by an improved macroeconomic environment across all geographies where the Bank operates, net interest and valuation income in 2021 grew 183.82%. This result was primarily influenced by better credit quality metrics and a lower deterioration. Higher volumes on loans, growing margins, and very positive activity in fee generation, among others, also contributed to good performance during the year. The following is a brief discussion of recent trends in the company and the economy.

Loan Volume Performance

Gross loans and financial leases (i.e., before allowance for loans and financial lease losses) increased 15.11% in 2021. The different economies in which Bancolombia operates experienced a significant recovery from the COVID-19 crisis during 2021. Each loan category experienced good activity, with consumer and home lending showing the best performance and gaining share within the total portfolio as of December of 2021. Commercial loans grew 13.70%, consumer loans 17.78%, mortgages 18.06% and small business loans 4.05%.

Loans in Bancolombia S.A. were up 11.7% year over year, clearly driven by activity during the second half of the year, due to the continued economic recovery in Colombia. Retail loans were an important driver for growth during the year with disbursements reaching pre-pandemic levels, while mortgage loans also had a higher increase on average across the portfolio with a stable performance in originations during the year. The Colombian economy has improved significantly from the COVID-19 crisis, supported by a solid monetary policy paving the way for the recovery of domestic demand.

Banco Agrícola’s loan book increased 4.82% in dollar terms during 2021. Commercial loans represented the highest growth while maintaining the largest share in the portfolio. In the last year, growth has indicated important signs of recovery, as seen in consumption and exports fueled primarily by remittances.

Banistmo showed mixed dynamics in loan book growth, with mortgages and retail expanding the most as a result of the economy recovery, whereas commercial contracted in line with the market. The loan book grew 1.81% in Banistmo over the year. Panama´s challenges are still present to reignite growth and to reach a balanced recovery across the different sectors of the economy, after suffering one of the most severe COVID-19 outbreaks in the region.  

Loans in Guatemala expanded 8.20% in 2021. Lending activity accelerated especially in the consumer segment during the year increasing by 22.88% largely attributed to the development of pre-approved credit lines originations. Good results in the home lending portfolio were also a surprising development in 2021. Guatemala experienced a lower impact due to COVID-19 pandemic when compared to other countries in Latin America, supported by a high inflow of remittances.

Foreign-denominated loans increased 7.46% during 2021. The portfolio in El Salvador, the offshore operation of Bancolombia Panama and Puerto Rico and the USD denominated loans in Colombia explain the higher volume in the consolidated dollar denominated portfolio.

Net Interest Margin and Valuation

Most of the Bank’s loan book has a variable rate and the re-pricing pace of our assets tends to be faster than that of the Bank’s liabilities.

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The annualized net interest and valuation income margin was 5.09% for 2021, increasing when compared to the ratio of 4.91% reported in 2020. This higher level is starting to demonstrate an upward trend supported by the beginning of the rates hike cycle by the central bank in Colombia, as well as more dynamic lending activity. The higher proportional growth of interest income compared to interest expenses contributed to a better net margin, with good results in the cost of liabilities.

Cost of funding continued on a positive trend in the last year as deposits increased their share in the total mix. Checking and saving accounts increased during 2021, whereas the balance on time deposits decreased. This performance contributed to sustaining a low funding cost and a sound liquidity position. Customer deposits account for more than 85% of the bank's funding needs, offering a cost-competitive and stable source of funding.

For 2022 the Group´s net interest margin is expected to expand, in view of a current contractionary macroeconomic policy taking place in the Colombian financial system.

Cost of credit

For the year 2021, the cost of credit was 1.18% of average loans, which represents a significant decline when compared to the 3.85% and 1.91% shown in 2020 and 2019, respectively. For 2021 and based on the recovery from the COVID-19 pandemic, the main events that support the results in provisions are related to macroeconomic improvement, the provision models fine tuning, the evolution to better ratings for the high-risk portfolio, and the lower reported deterioration. Bancolombia maintains a strong balance sheet supported by an adequate level of loan loss reserves, reporting a coverage ratio to PDLs (overdue 30 days) of 166.3% as of December 2021.

E.        CRITICAL ACCOUNTING POLICIES AND ESTIMATES

See Note 2.E. to the Consolidated Financial Statements, Significant Accounting Policies, Use of estimates and judgments.

ITEM 6         DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES

A.                   DIRECTORS AND SENIOR MANAGEMENT

The following persons acted as directors and senior managers of the Bank:

Directors

Gonzalo Alberto Pérez Rojas was born in 1958. Mr. Pérez holds a law degree from Universidad de Medellín and a post-graduate degree in insurance from Swiss Re - Zurich and a CEO Management Program certificate from the Kellogg School of Management. Mr. Pérez was appointed as CEO of Grupo de Inversiones Suramericana on April 1, 2020. He previously served as CEO of Suramericana S.A, Insurance and Social Security Company where he also worked as Vice-president of Insurance and Capitalization, Vice-president of Corporate Business, Manager for Corporate Business and Human Resources Manager. Currently he serves as a member of the board of directors of Grupo Nutresa S.A., Celsia S.A., and Fundación Sura. Mr. Pérez was a Member of the Board during the period of 1990 to 1994 and has served again since 2004. He will serve as Chairman until May 1, 2022 and from that date he will be the Vice-Chairman of the Board. Mr. Pérez is a non-independent member of the Board.
Juan David Escobar Franco was born in 1969. Mr. Escobar is a Systems Engineer from Universidad EAFIT and has a post-graduate degree in Electronic Business from Tecnológico de Monterrey and an MBA from the same institution. He holds a master in Actuarial Science from Georgia State, and has studied High Management Studies at the Kellogg School of Management, and Digital Transformation at University of Virginia, among other courses associated to project management and direction. Mr. Escobar has been CEO of Seguros Sura Colombia, where he had previously served as Insurance Vice-president, Actuarial Manager and Director of the Automobile Department. Mr. Escobar is a non-independent member of the Bank’s Board of Directors since his appointment in 2020. He has been a member of different boards of directors in the corporate and social sectors.

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Luis Fernando Restrepo Echavarría was born in 1958. He has a bachelor’s degree in Industrial Management from Georgia Institute of Technology and an MBA degree from the University of Chicago. He has been affiliated with  The Marmon Group of Chicago and was part of the Leadership Rotational Program in Chicago at The Rego Company (Planning Production and Industrial Engineering), Hammond Organ Company (Financial and Cost Accounting) and Marmom Keystones (sales). Mr. Restrepo currently serves as CEO of Crystal S.A.S., a company dedicated to the production and commercialization in Latin America of brands such as Gef, Punto Blanco, Baby Fresh and Galax. He is currently a member of the Board of Directors of: Constructora Conconcreto S.A, Etiflex S.A (Litography) and Espumas Plásticas S.A.S - Comodisimos and he previously served on the Board of Directors of ANDI. He is also a member of the Advisory Board of Georgia Tech in the U.S.A. Mr. Restrepo is an independent member of the Bank’s Board of Directors since his appointment in 2016 and will be the Chairman of the Board from May 1, 2022.
Andrés Felipe Mejía Cardona was born in 1962. Mr. Mejía is an Economist from Michigan University and has an MBA from Eafit, Studies in Strategic Planning from Universitat de Barcelona, Top Management from Universidad de los Andes and was part of the Program EXPRO of International Business at CBI Rotterdam, Holland. Mr. Mejía has extensive professional experience in foreign trade and international markets. He is CEO of MU Mecanicos Unidos S.A.S., a company dedicated to metal casting and manufacturer of the Victoria brand. He has been member of the Board of Directors of Edatel, ISA, Isagen, Fabricato, Internexa, XM and Protección S.A. Mr. Mejia is an independent member of the Bank’s Board of Directors since his appointment in 2016.
Sylvia Escovar Gómez was born in 1961. Mrs. Escovar is an economist from Universidad de los Andes. She has worked as chief economist of the World Bank´s resident mission in Colombia and was head of the External Credit Division of the National Planning Department (“Departamento Nacional de Planeación” or “DNP”). She served as Head of the Economic Research Service of Banco de la República, Head of the National Public Policy Evaluation System of the DNP and General Director of FES Leadership Foundation. She was Undersecretary of Education and Undersecretary of Finance in Bogotá D.C. and had previously served as Financial Vice President of Fiducolombia. For the last 18 years she has been affiliated with Organización Terpel S.A., where she has held different positions such as Commercial Vice-President, National Fuels Manager, and Financial and Administrative Manager. She served as the Chief from 2012 until December 2020. As of January 2021, she will remain as the strategic advisor to the Board of Directors of Terpel S.A. and a member of the boards of directors of the subsidiaries of this organization. In March 2020, she was appointed as  independent member of the Bank´s Board of Directors.
Arturo Condo Tamayo was born in 1967. Arturo holds a Doctorate in business strategy and competitiveness from Harvard Business School. He is President of Universidad EARTH, a Costa Rican institution that educates leaders on sustainability in rural areas and in the past has been President of INCAE Business School and Director of the Latin American Center for Competitiveness and Sustainable Development (LACCSD). He has been a professor in strategy, competitiveness and sustainable development. Currently he is a consultant in strategic planning and competitive, corporate and internationalization strategies for Latin American and Asian companies and organizations. He has also been an advisor to multilateral organizations like the IDB and the World Bank. In 2014, he launched Keyword Centroamérica, a strategic information company he chairs. He is a founding member of Central American Private Sector Initiative (CAPSI), a group of regional leaders focused on improving the Central Americans quality of life through regional actions and of the Global Shapers Community in San Jose, Costa Rica, which is part of the World Economic Forum. He has been recognized by the World Economic Forum (WEF) as a Young Global Leader (YGL). He is a founding board member of the Global Business Oath Project, a project that seeks to change the ethical behavior of business leaders. Arturo Condo was also one of the founders and promoters of the Fintech Association of Central America and the Caribbean in 2016 and a board member of Impesa (2015-2017), a fin-tech with a star product, Monibyte. Mr. Condo is an independent member of the Bank’s Board of Directors since his appointment in 2016. He is Board Member of Voces Vitales Costa Rica- NGO, Earth Ventures and The Common Project.
Silvina Vatnick. PhD candidate in macroeconomics and international finance from Columbia University, New York – Economist from the University of Buenos Aires and holds a master’s degree in economics from UCEMA. Her professional development has been focused on macroeconomic issues, financial and regulatory stability,

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corporate governance, access to finance, sustainability, and entrepreneurship. She possesses solid technical expertise, and a close understanding of the economy in Latin America, particularly in countries like Colombia and Guatemala. Silvina also has extensive experience in the management of institutional affairs. She is cofounder and director of Global Outcomes LLC, a strategic advisory firm for companies, governments, and public and private institutions interested in Latin America and the world. . She is currently Senior Advisor to the US Treasury Department’s Office of Technical Assistance on financial and regulatory stability issues. In March 2021, she was appointed a new independent member of the Bank´s Board of Directors. In May 2021, she was identified by the Board as an audit committee financial expert.

For additional information regarding the Board of Directors and its functions, see Item 10 “Additional Information – B. Memorandum and Articles of Association – Board of Directors”.

Senior Management

Juan Carlos Mora Uribe was born in 1965. He is CEO of Bancolombia since May 2016. Prior to his appointment as CEO of Bancolombia, he was the Bank´s Corporate Innovation and Digital Transformation Vice President since 2015. He holds a B.A degree from Universidad Eafit and an M.B.A degree from Babson College. Mr. Mora has experience in diverse areas of corporate finance and investment banking and was Vice President of Operations of Corporación Financiera Nacional and Suramericana S.A. in 2004. Mr. Mora performed the role of Vice President of Risk in 2005 and was then appointed as Chief Corporate Services Officer until 2015. Currently, he chairs the Comité Universidad Empresa Estado – CUEE board along with the president of la Universidad de Antioquia.

Mauricio Rosillo Rojas was born in 1969. He is the Corporate Vice President of Bancolombia since September 2019. Mr. Rosillo holds a law degree from Pontificia Universidad Javeriana, and obtained a degree in financial legislation from Universidad de Los Andes, and a master’s degree in commercial and economic law from the University of Georgia. Mr. Rosillo has held several positions in the public and private sectors, including General Secretary of Federación Colombiana de Compañías de Leasing (Fedeleasing), Interim Colombian Superintendency of Cooperatives (“Superintendente de Economia Solidaria (encargado)”), Director of Financial Regulation of the Colombian Ministry of Finance, Supervisor of the Securities Market of the Colombian Securities Exchange and President of the Colombian Self-Regulatory Organization (Autoregulador del Mercado de Valores - AMV). He was the Chief Legal Officer of Bancolombia from December 2008 until his appointment as Corporate Vice President in 2019. The Corporate Vice Presidency oversees the Legal Vice Presidency, Financial and Treasury Vice Presidency, Human Resources Vice Presidency, Compliance Vice Presidency and Reputation and Communications Department.

Maria Cristina Arrastia Uribe was born in 1965. She is the Vice President of Business since April 2019. She holds a business administration degree from Eafit University in Medellin and has worked in various roles in Bancolombia, such as Deputy-Manager of the trading desk, Regional Manager of Corporate Banking of Antioquia and, from 1998 to 2009 as Regional Manager for Personal and SME Banking in Antioquia. In 2009 she was named General Manager of Bancolombia´s business line Sufi until 2011 when she was appointed as Vice President of Consumer Mortgage loans. The Business Vice-presidency is responsible for leading the individual banking, small and medium enterprises and corporate business segments, as well as consolidating other support areas such as marketing, products, customer service and analytics, among others.

Jaime Alberto Villegas Gutierrez was born in 1965. He has been the Vice President of Corporate Services since November 2016. He holds an industrial engineering degree from Universidad de los Andes and a graduate degree in finance from the same University. He has worked in the financial, operations and technology department of financial institutions such as Standard Chartered Bank, in Colombia, Peru, United Arab Emirates and Singapore.

Rodrigo Prieto Uribe was born in 1973. He is Vice President of Risk Management since March 2011. Mr. Prieto has worked at Bancolombia holding several positions at different departments of Bancolombia such as analyst, manager of risk administration, planning manager and manager of capital allocation and risk quantification. He has also been a professor at several universities including Universidad EAFIT, Escuela de Ingeniería de Antioquia and Universidad de los Andes. Mr. Prieto is a civil engineer and has a master’s degree in economics from Universidad de los Andes and a master’s degree in finance from Instituto Tecnológico y de Estudios Superiores de Monterrey.

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José Mauricio Rodriguez was born in 1972. He is the Vice President of Internal Audit since August 2020. He has more than 20 years of experience in auditing, and has been working for Grupo Bancolombia since 1994 where he has held different positions in the Group, including Vice President of Internal Audit at Banco Agrícola, Bancolombia´s subsidiary at El Salvador. José Mauricio is a Certified Public Accountant from Universidad de Medellín and an IT Technician from Politecnico Colombiano. He also holds an Executive MBA from Centro Universitario Villanueva and an undergraduate degree in Finance from Universidad de Medellín. Mr. Rodríguez is also certified in risk (CRMA) by IIA – The Institute of Internal Auditors- and is licensed to perform quality assessments (QA).

Cipriano López Gonzalez was born in 1974. He is the Innovation Vice President since January 2020. He is a mechanical engineer from Bolivariana Pontifical University, holds an MBA degree from the Bordeaux School of Business in France, and has participated in complementary executive programs in the universities of Harvard, Stanford and Wharton Business School. He has previously worked for SAB-Miller Group as Negotiating Director, DANONE Group in France as the officer in charge of the cereal products category for Europe, and with L’Oreal in France and Spain. From 2010 to 2018 he was CEO of Haceb Industries, where he led the process of innovation and digital transformation, developing new businesses, alliances and a customer-centered culture.

Jose Humberto Acosta was born in 1962. He has been the Financial Vice President since June 2012 and Bancolombia´s Chief Financial Officer since January 2020. He is a Business Administratpr from Universidad Externado de Colombia with an MBA from Universidad de la Sabana. Prior to becoming Chief Financial Officer of Bancolombia, Mr. Acosta served as International Banking Director, International manager at Corfinsura S.A., Methods and Organization Manager, and Merger General Coordinator, among other positions.

Claudia Echavarria Uribe was born in 1979. She is Bancolombia´s Chief Legal Officer and General Counsel since December 2019. She is a lawyer from Universidad Pontificia Bolivariana, has a Master of Law degree from Columbia University Law School and is a member of the New York Bar. Most recently she was the Corporate Vice-president and the General Counsel of Almacenes Exito and previously she held different positions at the legal department of Bancolombia and in Banca de Inversion Bancolombia between 2004 and 2015.

There are no family relationships between the directors and senior management of Bancolombia listed above.

No arrangements or understandings have been made by major shareholders, customers, suppliers or others pursuant to which any of the above directors or members of senior management were selected.

The Corporate Governance Code of Bancolombia sets an age limit of 65 years for retirement of senior management.

B.                   COMPENSATION OF DIRECTORS AND OFFICERS

In 2021 the Bank paid each director a fee of approximately COP 10 million per month for sitting on the Board, and another fee of approximately COP 10 million for attending each session of the committees. 70% of the fee is paid in cash each month and the other 30% is paid in stock annually. The stock component represents shares of Bancolombia, which are purchased in the secondary market and are vested after two years.

The directors received no other compensation or benefits. There is no stock option plan for directors. Consistent with Colombian law, the Bank does not publish information regarding the compensation of the Bank’s individual officers. The Bank’s stockholders may request that information during the period preceding the annual general stockholders’ meeting. The aggregate amount of remuneration paid by the Bank and consolidated subsidiaries to all directors, alternate directors and senior management during the fiscal year ended December 31, 2021 was COP 70.82 billion. Additionally, the bank has established a retirement bonus for senior management, and at the end of 2021 the provision to this effect was COP 33.35 billion.  In 2021, the Bank paid COP 2.67 billion of retirement bonus for some senior managers who retired during the year.

We have a committee called the Designation, Compensation and Development Committee, consisting of three of our executive board members with a goal of defining and supervising compensation and organizational development from a

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very strategic perspective. This goal includes the establishment of policies and rules to engage, compensate, and develop senior staff and strategic talent.

The Board of Directors approves the salary increases for corporate vice presidents and authorizes the Chief Executive Officer to readjust the salary of the remaining employees.

The Bank has established an incentive compensation plan that awards bonuses annually or semi-annually to its employees.  In determining the amount of any bonuses, the Bank takes into consideration the overall return on equity of the Bank and its executives’ achievement of established goals. Bonuses are paid in cash and stock. The stock component represents shares of Bancolombia, which are purchased in the secondary market and are vested after three years.

As of December 31, 2021, the Bank had provisioned 100% of its actuarial obligation corresponding to retirement pension’s payable by the Bank, which amounted to COP 110.01 billion, in accordance with Decree 2496 of December 23, 2015.

C.                   BOARD PRACTICES

The following table reflects the composition of the Board of Directors as of March 18, 2022:

Name

Elected to the Board

Term Expires

Gonzalo Alberto Pérez Rojas

2004

2023

Juan David Escobar Franco

2020

2023

Luis Fernando Restrepo Echavarría

2016

2023

Andrés Felipe Mejía Cardona

2016

2023

Sylvia Escovar Gómez

2020

2023

Arturo Condo Tamayo

2016

2023

Silvina Vatnick(1)

2021

2023

(1) Mrs. Vatnick was appointed at the General Shareholders Meeting held on March 19, 2021 in replacement of Hernando Jose Gomez who resigned from his position in December 2020 as a member of the Board of Directors

*All the remaining Directors were reelected in 2021 for a two-year period.

Messrs. Luis Fernando Restrepo Echavarría, Andres Felipe Mejía Cardona, Sylvia Escovar Gomez, Arturo Condo Tamayo and Silvina Vatnick are independent directors in accordance with the Bank’s by-laws, the Colombian laws and NYSE standards. Consequently, the majority of the Board of Directors is composed of independent directors. Neither the Bank nor its Subsidiaries have any type of agreement with the Bank’s directors providing for benefits upon termination of their term.

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The following are the current terms of office and the period during which the members of senior management have acted as such in Bancolombia. There are no defined expiration terms. The members of senior management can be removed by a decision of the Board of Directors.

Name

Period Served

President

Juan Carlos Mora Uribe

Since 2016

Vice Presidents

Mauricio Rosillo Rojas

Since 2008

Maria Cristina Arrastia Uribe

Since 2015

Jaime Alberto Villegas Gutierrez

Since 2016

Rodrigo Prieto Uribe

Since 2011

Jose Mauricio Rodriguez Rios

Since 2020

Cipriano Lopez Gonzalez

Since 2019

Claudia Echavarría Uribe

Since 2019

Jose Humberto Acosta

Since 2020

For further information about the Bank’s corporate governance practices please see Item 16. “Reserved – B. Corporate Governance and Code of Ethics.”

Audit Committee

The Bank’s Board of Directors, in compliance with Colombian banking regulations, maintains an Audit Committee that is currently comprised of three members. The current members of the Audit Committee are Messrs. Arturo Condo Tamayo, Andrés Felipe Mejia Cardona and Silvina Vatnick. The shareholders, in their meeting held on March 19, 2021, reelected Messrs. Arturo Condo Tamayo, Andrés Felipe Mejia Cardona as members of the Board of Directors for a period of two years, and elected Mrs. Silvina Vatnick for the same period. The Board of Directors elected them as members of the Audit Committee. Each of them serves as an independent member of the Board of Directors.

Pursuant to the applicable U.S. regulations for foreign private issuers, Mrs. Silvina Vatnick serves as the financial expert of the Audit Committee since May 2021, in replacement of Syvlia Escovar Gomez. In addition, the Committee has an independent advisor, expert in financial reporting and auditing matters who provides advice to the Committee on such matters.

For a broader description of the experience and qualifications of Messrs. Condo Tamayo, Mejia Cardona, and Vatnick, see Item 6. “Directors, Senior Management and Employees—A. Directors and Senior Management”.

This Committee has a charter approved by the Board of Directors that establishes its composition, organization, objectives, duties, responsibilities and extension of its activities. The main purpose of this Committee is to support the Board of Directors by overseeing the effectiveness of the Bank’s internal controls implemented by senior management. Other specific responsibilities of the Committee include: (i) overseeing the integrity of the financial statements, financial reporting process and systems of internal accounting and financial controls; (ii) proposing to the Board of Directors and the Shareholder´s General Meeting external auditors candidates and evaluating their qualifications and independence; (iii) reviewing with management and the external auditors the annual and interim financial statements and reporting the results to the Board of Directors; (iv) approving the annual internal audit plan and its modifications; (v) approving the annual budget, overseeing the activities and evaluating the performance of Internal Audit, who reports directly to the audit committee; (vi) receiving and reviewing reports issued by internal and external auditors; (vii) evaluating the design and implementation of programs and controls aimed to prevent, detect and adequately manage risks related to internal fraud and misconduct; (viii) being informed about relevant frauds and misconduct cases related to the Bank´s employees; (ix) evaluating and following up the programs aimed at preventing cybersecurity risks; (x) taking measures in cases of fraud that could affect the quality of the financial information; and (xi) reviewing non recurrent operations with related parties, according to what is stated in the Good Governance Code.

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Further, the Internal Auditors of Bancolombia and the Compliance Officer report to the Audit Committee. Likewise, Bancolombia has an Ethics Committee that reports to the Audit Committee and is in charge of defining general policy issues and giving guidelines on ethics, conduct and integrity, as well as defining corporate positions in the face of difficult ethical dilemmas. From time to time, the Audit Committee may carry out diagnostic studies of the ethical culture in the Bank.  

The Audit Committee meets and reports to the Board of Directors at least monthly and must present an annual report of its activities at the General Stockholders’ Meeting. The Committee met 13 times during 2021.

The shareholders establish the remuneration of the members of the Audit Committee in their general meeting.

Designation, Compensation and Development Committee

This committee is composed of three (3) members of the Board of Directors which are elected by the Board itself. The Vice President of Human Resourses of the Bank acts as secretary of this committee.

The designation, compensation and development committee recommends to the Board of Directors the policies and provisions for the hiring, remuneration, compensation, and development of management and key personnel of the Bank. Likewise, it continuously surveys the goals of the different compensation programs with regard to the performance of the officers, and it assesses the efficacy of such programs.

The duties of the designation, compensation and development committee are: (i) determining the administration policies of human resources, establishing the selection, evaluation, compensation, and development processes for top management, determining their goals; (ii) establishing the objective criteria under which the Bank hires its principal officers; (iii) proposing objective criteria under which the Bank hires senior management and designs succession plans; (iv) determining the criteria for the performance evaluation of senior management; and (v) issuing recommendations for the Board of Directors concerning appointments and compensation of the president and senior management according to the standards defined by the Shareholders’ General Meeting.

The members of the designation, compensation and development committee are Gonzalo Perez Rojas, Luis Fernando Restrepo Echavarria and Sylvia Escovar Gómez. The committee met 2 times during 2021.

Good Governance Committee

The Good Governance Committee consists of at least three (3) members of the Board of Directors, two of them being an independent member. Bancolombia’s CEO attends this committee on a permanent basis.

The Good Governance Committee has internal regulation to govern aspects such as composition and guests to the meetings, competences, and responsibilities of the Committee and its internal regulations.

The main purpose of this Committee is to assist Bancolombia’s Board of Directors in overseeing compliance with the Corporate Governance measures, review any potential change to such measures, lead the evaluation process of the Board of Directors, lead the definition of the profiles of the members of the Board of Directors of the Bank and the search process of candidates to be elected as members of the Board of Directors and evaluate periodically the functioning methodology and the agenda of the Board of Directors.

This Committee shall also support the Board of Directors in cases related to the implementation of succession policies of the Board of Directors and its remuneration.

The members of the Good Governance Committee are Gónzalo Perez Rojas, Sylvia Escovar Gómez and Luis Fernando Restrepo Echavarria until May 1, 2022. From that date, the members will be Luis Fernando Restrepo Echavarria, Sylvia Escobar Gómez and Arturo Condo Tamayo.

The committee met 4 times during 2021.

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Risk Committee

Bancolombia’s Risk Committee consists of three (3) members of the Board of Directors, of which at least two must be independent directors.

The main purpose of this Committee is to serve as a support for approval, follow-up, and control of policies, guidelines, and strategies for risk management. In addition, this Committee supports the Bank’s Board of Directors in aspects such as knowledge and understanding of the risks assumed by the Bank and the monitoring of its risk appetite, including its subsidiaries, and the funds required to administer such risks.

Among other responsibilities, the Risk Committee is in charge of presenting for approval before the Board of Directors the methodology, procedures and tools for the management of cybersecurity risks and the management policies manual; keeping the Board of Directors informed of the cybersecurity risk management effectiveness; and assessing the causes of cybersecurity breaches and assessing the mitigation measures adopted on an ongoing basis.

Risks related to sustainability - e.g., climate risks - are overseen by the Committee which supports the Board of Directors in the discussion and management of, and oversight for these risks.

The Risk Committee has a charter approved by the Board of Directors which establishes its composition, organization, objectives, duties, responsibilities and extension of its activities. The stockholders at the General Meeting establish the remuneration of the members of the Risk Committee. The Risk Committee meets monthly and met a total of 12 times during 2021.

The members of the Risk Committee are Andrés Felipe Mejía Cardona, Juan David Escobar Franco and Silvina Vatnik.

D.                   EMPLOYEES

The following table sets forth the number of employees of the Bank for the last three fiscal years:

Total number of employees

Number of employees employed by

As of December 31, 

employed by Bancolombia Group

Bancolombia S.A.

2021

31,245

20,406

2020

30,633

20,259

2019

31,075

20,552

As of December 31 2021, Bancolombia and its consolidated subsidiaries had 31,245 employees, of which 20,406 were employed directly by the Bank; 11,291 are operations personnel and 9,115 are management employees. Of the 20,406 employees, approximately 20,4% are located in the Bogotá Region, 50,3% in the Antioquia Region, 10,4% in the Central Region, 9,9% in the South Region and 8,8% in the Caribbean Region. During 2021, the Bank employed an average of 254 employees per month through temporary personnel service companies.

Of the employees directly hired by Bancolombia S.A., approximately 28.9% are part of a labor union called Sintrabancol, 13.9% are members of an industry union called UNEB, 3.9% belong to an industry labor union called Sintraenfi, and approximately 1,9 % belong to other industry labor unions.

Bancolombia considers its employees as key to its success. For that reason, it has developed a strategy of a healthy and sustainable organization, which allows it to prioritize its action under 3 fundamental premises: Health, Labor Employment Security and Welfare of employees and their families. The Bank uses different tools to contribute to increased  awareness of care and wellness, minimize the risks and establish a balance between the employee’s work and personal life. All of these tools can be evidenced in activities such as:

Health:

1.

Periodical medical evaluations.

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2.

Executive medical checks.

3.

Health prevention and promotion programs.

4.

Accommodations for employees with special health conditions.

5.

Programs that promote mental health and activities that prevent stress and mitigate the effects of psychosocial factors.

6.

Programs that promote healthy lifestyles and improve cardiovascular health (nutrition and fitness).

7.

Epidemiological surveillance systems to monitor the main risks that impact health.

8.

During 2020 with the spread of the pandemic:

-Continuous health monitoring in symptoms associated with Covid and following up on suspicious or positive cases.
-Accommodating people with comorbidities that imply a risk factor for Covid and preventive isolations of the same

Labor Employment Security:

1.  The risks that are potentially harmful to the health of the employees are continuously monitored and the respective controls implemented.

2.   Implementation of the strategic road safety plan.

3.   Investigation of incidents and implementation of remediation actions.

4.   Monitoring of occupational safety and health conditions to workers the supply chain.

5.   Evacuation drills, emergency prevention plans.

6.  Awareness and training of the employees on issues of emergency care and generating awareness of how to act in situations that create health and safety risks.

7.   During 2020 and 2021 with the upspring of the pandemic:

-Adaptation of work environments with installation of barriers that facilitate physical distancing
-Adequacy of cleaning and disinfection systems to prevent the spread of COVID
-Improvement in air conditioning systems, increasing air renewal times.
-Augmentation of flexible forms of work such as remote work under the “Flexiwork” modality.

Welfare:

1.Activities with the family: corporate day where the children share with their parents a working day.
2.Activities which highlight the talent of the employees and integrate the different regions of the country and increase pride for the Bank
3.Recognizing the work and high performance of the employees.
4.Sport, recreational, cultural and vocational activities.
5.Promotion of financial learning through education and personalized advice according to the monitoring and analysis of financial indicators of employees.
6.Guidance to the elderly in early retirement and retirement plans.
7.Guidance to employees in key life events.
8.Actions that support gender equality and seek to educate in values of zero tolerance towards gender violence.

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Equity, diversity and inclusion

-Usage increase of the “Contigo” support line for all employees, which provides psychological guidance especially in cases of violence and discrimination.
-Positioning of the welfare strategy (talks, rehabilitation, and training) with a gender approach
-Counseling and training for employees regarding household management such as: children in school routine, living with older adults, among others.
-Strengthen training programs and communications by replicating lessons learned.
-And finally, by 2021, one (1) case was presented where related third parties violated Human Rights and remedial measures were immediately implemented.

E.                   SHARE OWNERSHIP

The following directors and members of senior management owned common shares in Bancolombia as of December 31, 2021: Gonzalo Alberto Pérez Rojas and Juan David Escobar Franco (directors) and Rodrigo Prieto Uribe (senior management).

None of the directors and members of senior management owned preferred shares in Bancolombia as of December 31, 2021.

None of the directors and members of senior management’s shareholdings, individually or in the aggregate, exceed 1% of Bancolombia’s outstanding common shares, preferred shares or a combination of both classes of shares.

As of December 31, 2021, there are no stock options to acquire any of Bancolombia’s outstanding common shares or preferred shares or share-based payment to any employee.

ITEM 7        MAJOR STOCKHOLDERS AND RELATED PARTY TRANSACTIONS

A.                  MAJOR STOCKHOLDERS

In accordance with the Bank’s by-laws, there are two classes of stock authorized and outstanding: common shares and preferred shares. Each common share entitles its holder to one vote at meetings of the Bank’s stockholders, and there are no differences in the voting rights conferred by any of the common shares. Under the Bank’s by-laws and Colombian corporate law, holders of preferred shares (and consequently, holders of ADRs) have no voting rights in respect of preferred shares, other than in limited circumstances as described in “Item 10. Additional Information – B. Memorandum and Articles of Association – Description of Share Rights, Preferences and Restrictions – Voting Rights – Preferred Shares”.

The following table sets forth, solely for purposes of United States securities laws, certain information regarding the beneficial ownership of Bancolombia’s capital stock by each person known to Bancolombia to own beneficially more than 5% of each class of Bancolombia’s outstanding capital stock as of March 31, 2022. A beneficial owner includes anyone who has the power to receive the economic benefit of ownership of the securities.

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% Ownership of

% Ownership of

Common

Preferred

% Ownership of

Name

Common Shares

Preferred Shares

Shares(1)

Shares(1)

Total Shares (1)

Grupo de Inversiones Suramericana S.A (2)

235,012,336

46.11

%

%

24.43

%

ADR Program

119,762,300

%

26.49

%

12.45

%

Fondo de Pensiones Obligatorias Porvenir Moderado

48,366,318

18,296,865

9.49

%

4.05

%

6.93

%

Fondo de Pensiones Obligatorias Protección

19,990,893

44,568,081

3.92

%

9.86

%

6.71

%

(1)Common shares have one vote per share; preferred shares have limited voting rights under certain circumstances specified in the by-laws of Bancolombia filed as Exhibit 1 to this Annual Report.
(2)Represents ownership of Grupo de Inversiones Suramericana S.A. directly and through its subsidiaries: Grupo de Inversiones Suramericana Panamá S.A., Inversiones y Construcciones Estrategicas S.A., CIA. Suramericana de Seguros de Vida S.A., Cia. Suramericana de Seguros S.A., Suratep.

As of March 31, 2021, a total of 509,704,584 common shares and 452,122,416 preferred shares were registered in the Bank’s stockholder registry in the name of 34,650 stockholders. A total of 119,762,300 representing 26.49% of preferred shares were part of the ADR Program and were held by 32 record holders registered in The Bank of New York Mellon’s registered stockholder list. Given that some of the preferred shares and ADSs are held by nominees, the number of record holders may not be representative of the number of beneficial owners.

During the past year, the Bank’s ADR program decreased as a percentage of the ownership of the Bank, from 13.96% as of March 31, 2021 to 12.45% by the end of March 2022. Fondo de Pensiones Obligatorias Porvenir Moderado, a Colombian private pension fund manager, decreased its percentage of ownership to 6.93% as of March 31, 2022 compared to 7.38% as of March 31, 2021. Fondo de Pensiones Obligatorias Protección Moderado, a Colombian private pension fund manager, decreased its percentage of ownership to 6.71% as of March 31, 2022, compared to 7.42% as of March 31, 2021.

There are no other significant changes in the percentage of ownership held by major shareholders during the past three years.

There are no arrangements known to the Bank, which may at a subsequent date result in a change in control of the company.  

To the extent known to the Bank, and in accordance with Colombian law, Bancolombia is not directly or indirectly owned or controlled by any other entity or person.

B.                    RELATED PARTY TRANSACTIONS

The Bank’s Corporate Governance Code provides that in no event may any transaction regarding Bancolombia’s shares that is carried out by any officer, director or manager be executed for speculative purposes, which would be presumed if the following three conditions were met: (a) if suspiciously short lapses of time exist between the purchase and the sale of shares; (b) if situations arise proving to be exceptionally favorable for the Bank; and (c) if significant profits are obtained from this transaction.

All transactions that the Bank enters into with its directors, officers and senior executives are subject to the limitations and conditions set forth by the applicable law governing the prevention, handling and resolution of conflicts of interest.

Over time, Bancolombia has granted loans and engaged in other transactions with related parties. Such loans were made in the ordinary course of business, on substantially the same terms, including interest rates and required collateral, as those prevailing at the time for comparable transactions with other persons, and did not involve more than the normal risk of collectability, and do not present any additional unfavorable terms for the Company.

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Bancolombia, on a non-consolidated basis, had a total amount of COP 951,514 million in loans outstanding to related parties as of February 28, 2022. The principal amounts outstanding as of February 28, 2022 included in this amount are:

Amount

Average Interest

Entity

outstanding

Accrued Interest

rate

In millions of COP, except percentages

Grupo de Inversiones Suramericana S.A.

506,967

5,547

3.85

%

Servicios Generales Suramericana S.A.S

332,576

1,056

6.28

%

Reintegra S.A.S

31,999

363

5.94

%

For additional information regarding the Bank’s related party transactions, please see Note 28 to the Consolidated Financial Statements.

C.                    INTEREST OF EXPERTS AND COUNSEL

Not applicable.

ITEM 8        FINANCIAL INFORMATION

A.                 CONSOLIDATED FINANCIAL STATEMENTS AND OTHER FINANCIAL INFORMATION

A.1               CONSOLIDATED FINANCIAL STATEMENTS

Reference is made to pages F-1 through F-214.

A.2               LEGAL PROCEEDINGS

The Bank is involved in normal collection proceedings and restructuring proceedings with respect to certain borrowers as well as other legal proceedings. For further information regarding legal proceedings, see Note 21 - “Provisions and Contingent Liabilities” and Note 32 - “Subsequent Events” to the Consolidated Financial Statements.

A.3               DIVIDEND POLICY

The declaration, amount and payment of dividends are based on Bancolombia’s unconsolidated earnings. Dividends must be approved at the ordinary annual shareholders’ meeting upon the recommendation of the Board of Directors. Under the Colombian Commercial Code, after payment of income taxes and appropriation of legal and other reserves, and after setting off losses from prior fiscal years, Bancolombia must distribute to its stockholders at least 50% of its annual net income or 70% of its annual net income if the total amount of reserves exceeds its outstanding capital. Such dividend distribution must be made to all stockholders, in cash or in issued stock of Bancolombia, as may be determined by the stockholders, and within a year from the date of the ordinary annual stockholders’ meeting in which the dividend was declared. According to Colombian law, the minimum dividend per share may be waived by an affirmative vote of the holders of 78% of the voting shares present at the stockholders’ meeting.

The annual net profits of Bancolombia must be applied as follows: (i) first, an amount equal to 10% of Bancolombia’s net profits to a legal reserve until such reserve is equal to at least 50% of the Bank’s paid-in capital; (ii) second, to the payment of the minimum dividend on the preferred shares (for more information, see Item 10. "Additional Information – B.

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Memorandum and Articles of Association”); and (iii) third, as may be determined in the ordinary annual stockholders’ meeting by the vote of the holders of a majority of the shares entitled to vote.

The Board of Directors of the Bank, at the meeting held on February 22, 2022, established the following dividend policy:

Bancolombia will seek to maintain, on average, an optimal level of core equity Tier 1 capital at a consolidated level of between 11 and 12%, sufficient to meet the growth and dynamics expected of the business, maintaining prudent standards above regulatory levels.

The proposal for the distribution of profits of the Board of Directors will seek to prioritize the return of capital to shareholders and, as such, an amount of profits necessary to maintain the optimum level of Tier 1 capital will be reserved and the remainder will be distributed to the shareholders.

The following table sets forth the annual cash dividends paid on each common share and each preferred share during the periods indicated:

Dividends declared with respect to net

Cash dividends

Cash dividends

income earned in:

per share(1)(2)

per share(1)(3)

(COP)

(U.S.dollars)

2021

3,120

0.831

2020

260

0.071

2019

1,638

0.404

2018

1,092

0.344

2017

1,020

0.367

(1)

Includes common shares and preferred shares.

(2)

Cash dividends for 2021, 2020, 2019, 2018 and 2017 were paid in quarterly installments.

(3)

Amounts have been translated from pesos at the Representative Market Rate in effect at the end of the month in which the dividends were declared (March).

B.                  SIGNIFICANT CHANGES

There have not been any significant changes since the date of the annual Consolidated Financial Statements included in this document.

ITEM 9        THE OFFER AND LISTING

A.                  OFFER AND LISTING DETAILS

Bancolombia’s ADRs, each representing four preferred shares, have been listed on the New York Stock Exchange (“NYSE”) since 1995, where they are traded under the symbol “CIB”. Bancolombia’s preferred shares are also listed on the Colombian Securities Exchange.  

ADRs evidencing ADSs are issuable by The Bank of New York Mellon (the “Depositary”), as Depositary, pursuant to the Deposit Agreement, dated as of July 25, 1995, entered into by Bancolombia, the Depositary, the owners of ADRs from time to time and the owners and beneficial owners from time to time of ADRs, pursuant to which the ADSs are issued (as amended, the “Deposit Agreement”).  The Deposit Agreement was amended and restated on January 14, 2008. Copies of the Deposit Agreement are available for inspection at the Corporate Trust Office of the Depositary, currently located at 101 Barclay Street, New York, New York 10286, and at the office of Fiduciaria Bancolombia, as agent of the Depositary, currently located at Carrera 48, No. 26 - 85, Medellin, Colombia or Calle 30A No. 6-38, Bogotá, Colombia. The Depositary’s principal executive office is located at One Wall Street, New York, New York 10286.    

On September 30, 1998, Bancolombia filed a registration statement on Form F-3 with the SEC to register ADSs evidenced by ADRs, each representing four preferred shares, issued in connection with the merger between BIC and Banco de Colombia for resale by the holders into the U.S. public market from time to time. On January 24, 2005, the Board

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determined to deregister the unsold ADSs registered under the registration statement on Form F-3. On March 14, 2005, Bancolombia filed an amendment to the registration statement deregistering the remaining unsold ADSs. On August 8, 2005, Bancolombia filed, through the Depositary, a registration statement on Form F-6 registering 50,000,000 ADSs evidenced by ADRs in connection with the Conavi/Corfinsura merger.  

On May 14, 2007, Bancolombia filed an automatic shelf registration statement on Form F-3 with the SEC to register an indeterminate amount of debt instruments, preferred shares and rights to subscribe for preferred shares in connection with the subsequent offerings which took place in the second and third quarter of 2007. On January 14, 2008, by filing the Form F-6 with the SEC, Bancolombia increased the amount of its ADR program up to 400,000,000 American Depositary Shares and registered some amendments to the Depositary Agreement of ADSs between Bancolombia and The Bank of New York Mellon. On July 13, 2010, Bancolombia filed an automatic shelf registration statement on Form F-3 with the SEC to register an indeterminate amount of debt instruments, preferred shares, American Depositary Shares representing preferred shares and rights to subscribe for preferred shares in connection with the subsequent offering of subordinated debt instruments which took place on July 19, 2010. On February 6, 2012, Bancolombia priced a public offer of 63,999,997 preferred shares without voting rights, which represented an aggregate amount of approximately COP 1,680 billion. On March 3, 2014, Bancolombia priced a public offer of 110,000,000 preferred shares without voting rights, which represented an aggregate amount of approximately COP 2,656 billion.  

On April 25, 2019, Bancolombia filed an automatic shelf registration statement on Form F-3 with the SEC to register an indeterminate amount of debt instruments, preferred shares and rights to subscribe for preferred shares.

B.                  PLAN OF DISTRIBUTION

Not applicable.

C.                 MARKETS

The Colombian Securities Exchange is the principal non-U.S. trading market for the preferred shares and the sole market for the common shares. As of December 31, 2021, the market capitalization for Bancolombia’s preferred shares based on the closing price in the Colombian Securities Exchange was COP 14,468 billion (Bancolombia’s total market capitalization, which includes the common and preferred shares, was COP 32,155 billion or USD 8.07 billion as of the same date).

There are no official market makers or independent specialists on the Colombian Securities Exchange to ensure market liquidity and, therefore, orders to buy or sell in excess of corresponding orders to sell or buy will not be executed. The aggregate equity market capitalization of the Colombian Securities Exchange, as of December 31, 2021, was COP 370,319 billion (USD 93,018 billion), with 78 companies listed as of that date.

D.                 SELLING STOCKHOLDERS

Not applicable.

E.                 DILUTION

Not applicable.

F.                 EXPENSES OF THE ISSUE

Not applicable.

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ITEM 10     ADDITIONAL INFORMATION

A.                 SHARE CAPITAL

Not applicable.

B.                 MEMORANDUM AND ARTICLES OF ASSOCIATION

Set forth below is certain information concerning the Bank’s capital stock and a brief summary of certain significant provisions of the Bank’s bylaws and Colombian corporate law. This description does not purport to be complete and is qualified by reference to the Bank’s bylaws (an English translation of which is attached as Exhibit 1 to this Annual Report) and to Colombian corporate law.

Bancolombia’s Corporate Purpose

Pursuant to Article 4 of its bylaws, Bancolombia’s corporate purpose consists of all kinds of banking operations, business, acts and services. Subject to applicable law, Bancolombia may carry out all the activities and investments authorized to banks. Bancolombia is also authorized to participate in the capital stock of other companies, subject to any restrictions imposed by applicable law.

Board of Directors

As of the date of filing of this Annual Report, Bancolombia’s board of directors is composed of seven directors, elected for a two-year term, with no alternate directors. For additional information regarding Bancolombia’s current directors please see Item 6.A, “Directors and Senior Management”.

After being designated, all of the members of the Board of Directors need an authorization from the Superintendency of Finance. The Superintendency of Finance assesses whether the director has an adequate profile for the position according to the requirements under Colombian Law.

According to Decree 3923 of 2006, the election of independent directors must be in a separate ballot from the ballot to elect the rest of directors, unless the reaching of the minimum number of independent directors required by law or by the by-laws is assured, or when there is only one list that includes the minimum number of required independent directors.

According to Law 964 of 2005, 25% of the members of the board of directors shall be independent. An “independent director” is a director who is NOT: (i) an employee or director of the issuer or any of its parent or subsidiary companies, including all those persons acting in said capacity during the year immediately preceding that in which they were appointed, except in the case of an independent member of the board of directors being re-elected; (ii) shareholders, who either directly or by virtue of an agreement direct, guide or control the majority of the entity’s voting rights or who determine the majority composition of the administration, the board of directors or other corporate bodies of this same entity; (iii) a partner or employee of any association or firm that provides advisory or consultancy services to the issuer or to companies who belong to the same economic group to which the issuer in question belongs, in the event that income obtained from such services represent for said association or firm twenty percent (20%) or more of its total operating income; (iv) an employee or director of a foundation, association or institution that receives significant donations from the issuer. The term “significant donations” is quantified as being twenty percent (20%) or more of the total amount of donations received by the respective institution; (v) an administrator of any entity on whose board of directors a legal representative of the issuer participates; and (vi) any person who receives from the issuer any kind of remuneration different from fees as a member of the board of directors, of the audit committee or any other committee set up by the board of directors.

In January 2022, the Corporate Governance Code was modified by the Board of Directors in order to strengthen the independence of the board. As part of this, the following criteria were added to those required to qualify a director as non-independent:

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i. Employees or managers of Bancolombia or of any of its affiliates, subsidiaries or controllers, or former employees or managers of Bancolombia or of any of its affiliates, subsidiaries or controllers, during the year immediately prior to the appointment, except in the case of the re-election of an independent person.

ii. Shareholders, employees or advisers to shareholders, who directly or through an existing agreement, direct, guide or control more than 2% of the voting rights of the entity or constitute the majority of the entity´s administrative and managing bodies.

iii. Partners or employees of associations or companies that provide services to, or receive payments from, Bancolombia or its affiliates, subsidiaries or controllers, for a value greater than US $ 250,000 or corresponding to 2% or more of the total income of the applicable association or company (whichever is higher) for the last three years, or when the income for said association or company represents twenty percent (20%) or more of the association or company´s operating income for the prior year.

iv. Partners or employees of associations or companies that have made payments to Bancolombia or its affiliates, subsidiaries or controllers, for a value greater than US $ 1 Million or corresponding to 2% of the total income of the respective company or association (whichever is higher) in the last three years.

v. Employees or directors of a non-profit entity, association or society that receives significant donations from Bancolombia, or from individuals or corporate entities that own shares of the Bank that represent 0.5% or more of the voting rights of Bancolombia. A donation will be considered significant when it represents more than twenty percent (20%) of donations received by the employee, director of the non-profit entity, association or society.

vi. Directors, senior management or key executives of an entity whose board of directors includes a legal representative of Bancolombia.

vii. People who receive from Bancolombia any remuneration other than fees as members of the board of directors, the audit committee or any other committee created by the board of directors, or who have received remuneration for an amount greater than US $ 120,000 during 12 months, in the last three years, other than payments for being a member of the Board of Directors or a Board committee.

viii. Current partners or employees, or individuals who were, within the past three years, partners or employees of the external auditors.

ix. Directors, senior management or key executives or legal representatives of another company with respect to which any of the current Directors, senior management or key executives or representatives of Bancolombia is a member of the compensation committee.

Elections are made under a proportional representation voting system. Under that system: (i) each holder of common shares is entitled at the annual general shareholders’ meeting to nominate for election one or more directors; (ii) each nomination of one or more directors constitutes a group for the purposes of the election; (iii) each group of nominees must be listed in the order of preference for nominees in that group to be elected; (iv) once all groups have been nominated, holders of common shares may cast one vote for each common share held in favor of a particular group of nominees. Votes may not be cast for particular nominees in a group; they may be cast only for the entire group; (v) the total number of votes casted in the election is divided by the number of directors to be elected. The resulting quotient is the quota of votes necessary to elect particular directors. For each time that the number of votes cast for a group of nominees is divisible by the quota of votes, one nominee from that group is elected, in the order of the list of that group; and (vi) when no group has enough remaining votes to satisfy the quota of votes necessary to elect a director, any remaining board seat or seats are filled by electing the highest remaining nominee from the group with the highest number of remaining votes cast until all available seats have been filled.

The directors of Bancolombia must abstain from participating, directly or through an intermediary, on their own behalf or on behalf of a third party, in activities that may compete against the Bank or in conflict-of-interest transactions that may generate a conflict of interest situation, unless the general shareholders meeting expressly authorizes such transactions.

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For such purposes, the directors shall provide the shareholders’ meeting with all the relevant information necessary for the shareholders to reach a decision. If the director is a shareholder, his or her vote shall be excluded from the respective decision process. In any case, the general shareholders meeting could only grant its authorization if the act does not adversely affect Bancolombia’s interests. In the general annual shareholders meeting the shareholders are responsible for determining, the compensation of the members of the board of directors.

Pursuant to the by-laws of Bancolombia, the board of directors has the power to authorize the execution of any agreement, within the corporate purpose of Bancolombia, and to adopt the necessary measures in order for the Bank to accomplish its purpose, except for agreements that, by law, can only be authorized at the Shareholders ‘Meeting. Furthermore, the board of directors must authorize certain transactions such as the issuance of Bank’s bonds or common shares up to the total amount of authorized capital stock.

Description of Share Rights, Preferences and Restrictions

Bancolombia’s bylaws provide for an authorized capital stock of COP 700 billion divided into 1,400,000,000 shares of a par value of COP 500 each, which must belong to one of the following classes: (i) common shares, (ii) privileged shares; and (iii) shares with preferred dividend and no voting rights (“preferred shares”). Pursuant to Article 8 of the bylaws, all shares issued shall have the same nominal value.

As of December 31, 2021, Bancolombia had 509,704,584 common shares and 452,122,416 preferred shares outstanding and a shareholders’ equity of COP 31,767 trillion divided into 961,827,000 shares.

Voting Rights

Common Shares

The holders of common shares are entitled to vote on the basis of one vote per share on any matter subject to approval at a general shareholders’ meeting. These general meetings may be ordinary meetings or extraordinary meetings.

Ordinary general shareholder’s meetings occur at least once a year but no later than three months after the end of the prior fiscal year, for the following purposes: (i) to consider the approval of Bancolombia’s annual report, including the financial statements for the preceding fiscal year; (ii) to review the annual report prepared by the external auditor; (iii) to determine the compensation for the members of the board of directors, and the external auditor (the external auditor compensation is determined every two years) (iv) to elect directors, the external auditor and the client representative (“defensor del consumidor financiero”). The client representative’s primary duty is to solve the individual complaints submitted by clients and users and serve as their spokesman, the directors and the external auditor (each for a two-year term); and (v) to determine the dividend policy and the allocation of profits, if any, of the preceding fiscal year, as well as any retained earnings from previous fiscal years.

Extraordinary general shareholders’ meetings may take place when duly called for a specified purpose or purposes, or, without prior notice, when holders representing all outstanding shares entitled to vote on the issues presented are present at the meeting.

Quorum for both ordinary and extraordinary general shareholders’ meetings to be convened at first call requires the presence of two or more shareholders representing at least half plus one of the outstanding shares entitled to vote at the relevant meeting. If a quorum is not present, a subsequent meeting is called at which the presence of one or more holders of shares entitled to vote at the relevant meeting constitutes a quorum, regardless of the number of shares represented. General shareholders’ meetings may be called by the board of directors, the CEO or the external auditor of Bancolombia.

In addition, two or more shareholders representing at least 20% of the outstanding shares have the right to request that a general meeting be convened. Notice of ordinary meetings and extraordinary meetings convened to approve fiscal year-end financial statements, the reduction of the outstanding capital, the merger, spin-off or sale of more than 25% of the assets, liabilities and contracts, must be published in one newspaper of wide circulation at Bancolombia’s principal place of business at least 30 calendar days prior to such meeting. Notice of other extraordinary meetings, must be published in

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one newspaper of wide circulation at Bancolombia’s principal place of business at least 15 calendar days prior to such meeting listing the matters to be addressed at such meeting.

Except when Colombian law or Bancolombia’s bylaws require a special majority, action may be taken at a general shareholder’s meeting by the vote of two or more shareholders representing a majority of common shares present. Pursuant to Colombian law and/or Bancolombia’s bylaws, special majorities are required to adopt the following corporate actions: (i) a favorable vote of at least 70% of the shares represented at a general shareholders’ meeting is required to approve the issuance of shares without preemptive rights available for shareholders; (ii) a favorable vote of at least 78% of the holders of represented common shares to decide not to distribute as dividend at least 50% of the annual net profits of any given fiscal year; (iii) a favorable vote of at least 80% of the holders of represented common shares and 80% of the holders of outstanding preferred shares to approve the payment of the dividend in shares; and (iv) a favorable vote of at least 70% of the holders of common shares and of outstanding preferred shares to effect a decision to impair the conditions or rights established for such preferred shares, or a decision to convert those preferred shares into common shares.

If the Superintendency of Finance determines that any amendment to the bylaws fails to comply with Colombian law, it may demand that the relevant provisions be modified accordingly. Under these circumstances, Bancolombia will be obligated to comply in a timely manner.

Preferred Shares

The holders of preferred shares are not entitled to receive notice of, attend to or vote at any general shareholders’ meeting except as described below.

The holders of preferred shares will be entitled to vote on the basis of one vote per share at any shareholders’ meeting, whenever a shareholder’s vote is required on the following matters, in addition to those indicated above: (i) when voting the anticipated dissolution, merger or transformation of the corporation or change of its corporate purpose. (ii) when the preferred dividend has not been fully paid during two consecutive annual terms. In this event, holders of such shares shall retain their voting rights until the corresponding dividends have been fully paid to them. (iii) if at the end of a fiscal period, the Bank’s profits are not enough to pay the minimum dividend and the Superintendency of Finance, by its own decision or upon petition of holders of at least ten percent (10%) of preferred shares, determines that benefits were concealed or shareholders were misled with regard to benefits received from the Bank by the Bank’s directors or officers decreasing the profits to be distributed, the Superintendency of Finance may resolve that holders of preferred shares should participate with speaking and voting rights at the general shareholders’ meeting, in the terms established by law. (iv) when the registration of shares at the Colombian Securities Exchange or at the Superintendency of Finance, is suspended or canceled. In this event, voting rights shall be maintained until the irregularities that resulted in such cancellation or suspension are resolved. (v) when voting amendments that could impair the preferred shares’ rights, or the conversion of the preferred shares to common shares, a favorable vote of a minimum of seventy percent (70%) of the subscribe capital stock, including the favorable vote of a minimum of seventy percent (70%) of the preferred shares, is required.

Bancolombia must cause a notice of any meeting at which holders of preferred shares are entitled to vote to be mailed to each record holder of preferred shares. Each notice must include a statement stating: (i) the date of the meeting; (ii) a description of any resolution to be proposed for adoption at the meeting on which the holders of preferred shares are entitled to vote; and (iii) instructions for the delivery of proxies.

Dividends

Common Shares

Once the unconsolidated Financial Statements are approved by the general shareholders meeting, the appropriation for the payment of taxes of the corresponding taxable year has been made, and the transfers to the reserves have been performed, then they can determine the allocation of distributable profits, if any, of the preceding year.

Under the Colombian Commercial Code, a company must distribute at least 50% of its annual net profits to all shareholders, payable in cash, or as determined by the shareholders, within a period of one year following the date on

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which the shareholders determine the dividends. If the total amount segregated in all reserves of a company exceeds its outstanding capital, this percentage is increased to 70%. The minimum common stock dividend requirement of 50% or 70%, as the case may be, may be waived by a favorable vote of the holders of 78% of a company’s common stock present at the meeting.

Under Colombian law and Bancolombia’s bylaws annual net profits are to be applied as follows: (i) first, an amount equivalent to 10% of net profits is segregated to build a legal reserve until that reserve is equal to at least 50% of Bancolombia’s paid-in capital; (ii) second, payment of the minimum dividend on the preferred shares; and (iii) third, allocation of the net profits is determined by the holders of a majority of the common shares entitled to vote on the recommendation of the board of directors and the President and may, subject to further reserves required by the by-laws, be distributed as dividends. Under the Bank’s bylaws, the dividends payable to the holders of common shares cannot exceed the dividends payable to holders of the preferred shares. Bancolombia’s bylaws requires the Bank to maintain a reserve fund equal to 50% of paid-in capital. All common shares that are fully paid in and outstanding at the time a dividend or other distribution is declared are entitled to share equally in that dividend or other distribution. Common shares that are only partially-paid participate in a dividend or distribution in the same proportion as the shares that have been fully paid in at the time of the dividend or distribution.

The general shareholders’ meeting may allocate a portion of the profits to welfare, education or civic services, or to support economic organizations of the Bank’s employees.

Preferred Shares

Holders of preferred shares are entitled to receive dividends based on the net profits of the preceding fiscal year, after deducting losses affecting the capital and once the amount that shall be legally set apart for the legal reserve has been deducted, but before creating or accruing for any other reserve, of a non-cumulative minimum preferred dividend equal to one percent (1%) yearly of the subscription price of the preferred share, provided this dividend is higher than the dividend assigned to common shares. If this is not the case, the dividend shall be increased to an amount that is equal to the per share dividend on the common shares. The dividend received by holders of common shares may not be higher than the dividend assigned to preferred shares.

Payment of the preferred dividend shall be made at the time and in the manner established in the general shareholders’ meeting and with the priority indicated by Colombian law.

In the event that the holders of preferred shares have not received the minimum dividend for a period in excess of two consecutive fiscal years, they will acquire certain voting rights. See Item 10. “Aditional Information – B. Memorandum and Articles of Association – Description of Share Rights, Preferences and Restrictions – Voting Rights – Preferred Shares”.

General Considerations Relating to Dividends

In the general shareholders’ meeting, shareholders will determine the effective date, the system and the place for payment of dividends, including payment in installments.

Dividends declared on the common shares and the preferred shares will be payable to the record holders of those shares, as they are recorded on Bancolombia’s stock registry, on the appropriate record dates as determined in the general shareholders’ meeting.

Any dividend in shares payable by Bancolombia will be paid in common shares to the holders of common shares and in preferred shares to the holders of preferred shares. Nonetheless, Shareholders at the general shareholders’ meeting may authorize the payment in common shares to all shareholders.

Any dividend in shares requires the approval of 80% or more of the shares present at a shareholders’ meeting, which will include 80% or more of the outstanding preferred shares. In the event that such voting majority is not obtained, shareholders may individually elect to receive a stock dividend or a cash dividend.

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Liquidation Rights

Bancolombia will be dissolved if certain events take place, including the following: (i) its term of existence, as stated in the by-laws, expires without being extended by the shareholders prior to its expiration date; (ii) when, according to the financial statements, there is no realistic alternative to liquidating the entity or ceasing operations, (iii) by decision at the general shareholders’ meeting; and (iv) in certain other events expressly provided by law and in the by-laws.

Upon dissolution, a liquidator must be appointed by the general shareholders’ meeting to wind up its affairs. In addition, the Superintendency of Finance has the power to take over the operations and assets of a bank and proceed to its liquidation under certain circumstances and in the manner prescribed in the “Estatuto Orgánico del Sistema Financiero”, Decree 663 of 1993. For more information see Item 4. “Information on the Company – B. Business Overview – B.8. Supervision and Regulation – Bankruptcy Considerations”.

Preemptive Rights and Other Anti-Dilution Provisions

Under the Bank’s bylaws, the holders of common shares determine in their meeting the amount of authorized capital stock, and the board of directors has the power to (a) order the issuance and regulate the terms of subscription of common shares up to the total amount of authorized capital stock and (b) regulate the issuance of shares with rights to a preferential dividend but without the right to vote, when expressly delegated at the general shareholders’ meeting. The issuance of preferred shares must always be first approved at the general shareholders’ meeting, which shall determine the nature and extent of any privileges, according to the bylaws and Colombian law.

The Bank’s bylaws and Colombian law require that, whenever the Bank issues new shares of any outstanding class, it must offer the holders of each class of shares the right to purchase a number of shares of such class sufficient to maintain their existing percentage ownership of the aggregate capital stock of the Bank. These rights are called preemptive rights. See Item 3. “Key Information – D. Risk Factors – Preemptive rights may not be available to holders of American Depositary Receipts (“ADRs”) evidencing ADSs”.

Shareholders at a general meeting of shareholders may suspend preemptive rights with respect to a particular capital increase by a favorable vote of at least 70% of the shares represented at the meeting. Preemptive rights must be exercised within the period stated in the share placement terms of the increase, which cannot be shorter than 15 business days following the publication of the notice of the public offer of that capital increase. From the date of the notice of the share placement terms, preemptive rights may be transferred separately from the corresponding shares.

The Superintendency of Finance will authorize decreases in the outstanding capital stock decided by the holders of common shares only if: (i) Bancolombia has no liabilities; (ii) Bancolombia’s creditors consent in writing; or (iii) the outstanding capital stock remaining after the reduction represents at least twice the amount of Bancolombia’s liabilities.

Limits on Purchases and Sales of Capital Stock by Related Parties

Pursuant to the Colombian Commerce Code, the members of the Bank’s board of directors and certain of the Bank’s principal executive officers may not, directly or indirectly, buy or sell shares of the Bank’s capital stock while they hold their positions, except when dealing with nonspeculative operations and in that case they need to obtain the prior authorization of the board of directors passed with the vote of two-thirds of its members (excluding, in the case of transactions by a director, such director’s vote) or when deemed relevant by the Board of Directors of the Bank with the authorization of the Shareholders Meeting the affirmative vote of the ordinary majority foreseen in the bylaws, excluding the vote of the petitioner.

No Redemption

Colombian law prohibits Bancolombia from repurchasing shares of its capital stock, including the preferred shares.

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Limitations on the Rights to Hold Securities

There are no limitations in the Bank’s by-laws or Colombian law on the rights of Colombian residents or foreign investors to own the shares of the Bank, or on the right to hold or exercise voting rights with respect to those shares.

Restrictions on Change of Control Mergers, Acquisitions or Corporate Restructuring of the Company

Under Colombian law and the Bank’s bylaws, the general shareholders’ meeting has full and exclusive authority to approve any corporate restructuring including, mergers, acquisitions or spin-offs upon authorization by the Colombian Superintendency of Finance.

Ownership Threshold Requiring Public Disclosure

We must disclose to the Superintendency of Finance at the end of each fiscal quarter the names of the shareholders of the Bank, indicating at least, the twenty-five shareholders with the highest number of shares.

Colombian securities regulations set forth the obligation to disclose any material event or relevant fact. Any transfer of shares equal to or greater than 5% of the Bank’s capital stock or any person acquiring a percentage of shares that would make him the beneficial owner of 5% or more of the Bank’s capital stock, is a material event, and therefore, must be disclosed to the Superintendency of Finance.

Changes in the Capital of the Company

There are no conditions in the Bank’s by-laws governing changes in the Bank’s capital stock that are more stringent than those required under Colombian law.

C.                 MATERIAL CONTRACTS

Bancolombia has not entered into any contract, other than those entered in the ordinary course of business or that are not considered to be material, to which it or any of its subsidiaries is a party, for the two years immediately preceding the date of this Annual Report.

D.                 EXCHANGE CONTROLS

The Central Bank has consistently made foreign currency available to Colombian private sector entities to meet their foreign currency obligations. Nevertheless, in the event of shortages, foreign currency may not be available to private sector companies and the amounts needed by the Bank to service foreign currency obligations may not be purchased in the open market without substantial additional costs.

The Foreign Exchange Statute, Law 9 of 1991, outlines the Colombian foreign exchange regime which relates to matters such as imports and exports of goods, foreign indebtedness, and guarantees in foreign currencies, among others. Additionally, Decree 1068 of 2015 and Decree 119 of 2017, as amended, sets forth an International Investments Regime which provides for rules applicable to foreign residents who invest in the Colombian securities markets and undertake other types of investments, prescribes registration with the Central Bank of certain foreign exchange transactions, and specifies procedures pursuant to which certain types of foreign investments are to be authorized and administered. Both, the Foreign Exchange Statute and the International Investments Regime are regulated by External Resolution No. 1 of 2018 and External Regulating Circular DCIP-83 of 2021, both as amended, of the Board of Directors of the Central Bank.

Under Colombian law and the Bank’s by-laws, foreign investors receive the same treatment as Colombian citizens with respect to ownership and the voting rights of ADSs and preferred shares. For a detailed discussion of ownership restrictions see Item 4. “Information on the Company - B. Business Overview - B.8. Supervision and Regulation – Ownership and Management Restrictions”.

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E.                 TAXATION

Colombian Taxation

ADRs do not have the same tax benefits as other equity investments in Colombia

Although ADRs represent Bancolombia’s preferred shares, they are held through a fund of foreign capital in Colombia which is subject to a specific tax regulatory regime. Accordingly, the applicable law in Colombia to equity investments those relating to dividends and profits from sale, are not applicable to ADRs, including the Bank’s ADRs.

Under Section 18-1 of the Colombian Tax Code, modified by Law 2010 de 2019, dividends are subject to a dividend tax, as follows:

Foreign Portfolio investment

To determine the income tax with respect to the profits earned from the foreign portfolio investments, regardless of the method or vehicle used to make the investment by the investor, the following rules shall apply:

i.     The dividends that were subject to CIT at the corporate level are taxed at 10%. Dividend tax rate. Dividends that did not pay CIT at the corporate level are subject to the recapture/equalisation tax at the rate of 25% upon distribution, plus the 10% dividend tax.

ii.    The tax is to be collected via withholding tax on the accrual or cash basis.

For Colombian tax purposes, an individual is considered as a tax resident if he or she meets any of the following requirements:

-To remain in Colombia (Continuously or not) for an aggregate period of time of 183 calendar days or more including entry and departure days from the country, within a period of 365 consecutive calendar days. In case where that requirement is met by considering the days spent in Colombia over two successive fiscal years the individual would be considered as tax resident as of the second fiscal year.
-Those individuals who are working for the Colombian Foreign Service or those serving the Colombian Foreign Service and which, by virtue of the Vienna Conventions on Diplomatic and Consular Relations, are exempt from taxation on all or part of their income and occasional earnings in the country in which they are serving during the respective tax year or period.

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If the individual is a Colombian citizen and falls within any of the following scenarios:

a)The spouse or dependants, are tax residents in Colombia

b)50% or more of their income is a Colombian sourced income.,

c)50% or more of their assets are managed in Colombia.

d)50% or more of their assets are physically located in Colombia.

e)

If the Colombian tax authority (DIAN) requests evidence of the fiscal residency status in another country, and it is not provided by the individual.

f)

The person has a fiscal residence in a non-cooperative jurisdiction, a place of null or minimum taxation or a preferential tax regime jurisdiction (Tax havens).

Colombian citizens are not considered as tax residents for any of the scenarios above if:

a)The 50% or more of their annual income has been sourced where they are domiciled; or

b)The 50% or more of their assets are located in the jurisdiction where they are domiciled.

Entities

Corporate residence is determined by the place of incorporation of any given company. For Corporate Income Tax purposes, companies incorporated in Colombia under Colombian Laws qualify as a National Company and are taxed on their worldwide income. For Colombian tax purposes, a non-resident entity that is effectively managed in Colombia would be considered as a Colombian entity (effective place of management).

Preferred shares

Preferred shares will have the same treatment as financial liabilities for the issuer's tax purposes. The treatment will be the same as financial assets for the holder. This treatment will not be applicable to listed shares that do not comply with the rest of the requirements established by Article 33-3 of the Colombian Tax Code.

Other Tax Considerations

As of the date of this report, there is not a Double Taxation Treaty between Colombia and the United States.

United States Federal Income Taxation Considerations

This section describes the material United States federal income tax consequences generally applicable to a U.S. holder (as defined below) of owning preferred shares or ADSs. It applies to you only if you hold your preferred shares or ADSs as capital assets for United States federal income tax purposes. This discussion addresses only United States federal income taxation and does not discuss all of the tax consequences that may be relevant to you in light of your individual circumstances, including foreign, state or local tax consequences, estate and gift tax consequences, and tax consequences arising under the Medicare contribution tax on net investment income or the alternative minimum tax. This section does not apply to you if you are a member of a special class of holders subject to special rules, including:

A dealer in securities or currencies,
A bank,
A trader in securities that elects to use a mark-to-market method of accounting for securities holdings,

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A tax-exempt organization,
A life insurance company,
A person that actually or constructively owns 10.00% or more of the combined voting power of the Bank’s voting stock or of the total value of the Bank’s stock,
A person that holds preferred shares or ADSs as part of a straddle or a hedging or conversion transaction for United States federal income tax purposes,
A person that purchases or sells preferred shares or ADSs as part of a wash sale for United States federal income tax purposes, or
A person whose functional currency is not the U.S. dollar.

This section is based on the Internal Revenue Code of 1986, as amended, its legislative history, existing and proposed regulations, published rulings and court decisions. These laws are subject to change, possibly on a retroactive basis. There is currently no comprehensive income tax treaty between the United States and Colombia. In addition, this section is based in part upon the representations of the Depositary and the assumption that each obligation in the Deposit Agreement and any related agreement will be performed in accordance with its terms.

If an entity or arrangement that is treated as a partnership for United States federal income tax purposes holds the preferred shares or ADSs, the United States federal income tax treatment of a partner will generally depend on the status of the partner and the tax treatment of the partnership. A partner in a partnership holding the preferred shares or ADSs should consult its tax advisor with regard to the United States federal income tax treatment of an investment in the preferred shares or ADSs.

You are a U.S. holder if you are a beneficial owner of preferred shares or ADSs and you are:

A citizen or resident of the United States,
A domestic corporation (or an entity treated as a domestic corporation),
An estate whose income is subject to United States federal income tax regardless of its source, or a trust if a United States court can exercise primary supervision over the trust’s administration and one or more United States persons are authorized to control all substantial decisions of the trust.

In general, and taking into account the earlier assumptions, for United States federal income tax purposes, if you hold ADRs evidencing ADSs, you will be treated as the owner of the preferred shares represented by those ADRs. Exchanges of preferred shares for ADRs, and ADRs for preferred shares generally will not be subject to United States federal income tax.

The tax treatment of your preferred shares or ADSs will depend in part on whether or not we are classified as a passive foreign investment company, or PFIC, for United States federal income tax purposes. Except as discussed below under “PFIC Rules”, this discussion assumes that we are not classified as a PFIC for United States federal income tax purposes.

You should consult your own tax advisor regarding the U.S. federal, state and local and other tax consequences of owning and disposing of preferred shares or ADSs in your particular circumstances.

Taxation of Distributions

Under the United States federal income tax laws, if you are a U.S. holder, the gross amount of any dividend we pay out of the Bank’s current or accumulated earnings and profits (as determined for United States federal income tax purposes),

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other than certain pro-rata distribution of the Bank’s preferred shares, including the amount of any Colombian tax withheld, will be treated as a dividend that is subject to United States federal income taxation. If you are a non-corporate U.S. holder, dividends paid to you that constitute qualified dividend income will be taxable to you at preferential rates applicable to long-term capital gains provided that you hold the preferred shares or ADSs for more than 60 days during the 121-day period beginning 60 days before the ex-dividend date (or, if the dividend is attributable to a period or periods aggregating over 366 days, provided that you hold the preferred shares or ADSs for more than 90 days during the 181-day period beginning 90 days before the ex-dividend date) and meet other holding period requirements. Dividends we pay with respect to the ADSs generally will be qualified dividend income provided that, in the year that you receive the dividend, the ADSs are readily tradable on an established securities market in the United States. The Bank believes that its ADSs, which are listed on the NYSE, are readily tradable on an established securities market in the United States; however, there can be no assurance that the Bank’s ADSs will continue to be readily tradable on an established securities market. Because the preferred shares are not listed on any United States securities market, it is unclear whether dividends we pay with respect to the preferred shares will also be qualified dividend income. If dividends we pay with respect to the Bank’s preferred shares are not qualified dividend income, then the U.S. dollar amount of such dividends received by a U.S. holder (including dividends received by a non-corporate U.S. holder) will be subject to taxation at ordinary income tax rates.

You must include any Colombian tax withheld from the dividend payment in this gross amount even though you do not in fact receive it. The dividend is taxable to you when you, in the case of preferred shares, or the Depositary, in the case of ADSs, receive the dividend, actually or constructively. The dividend will not be eligible for the dividends-received deduction generally allowed to United States corporations in respect of dividends received from other United States corporations. The amount of the dividend distribution that you must include in your income as a U.S. holder will be the U.S. dollar value of the Colombian Peso payments made, determined at the spot Colombian Peso / U.S. dollar rate on the date the dividend distribution is includible in your income, regardless of whether the payment is in fact converted into U.S. dollars. Generally, any gain or loss resulting from currency exchange fluctuations during the period from the date you include the dividend payment in income to the date you convert the payment into U.S. dollars will be treated as ordinary income or loss and will not be eligible for the special tax rate applicable to qualified dividend income. The gain or loss generally will be income or loss from sources within the United States for foreign tax credit limitation purposes. Distributions in excess of current and accumulated earnings and profits, as determined for United States federal income tax purposes, will be treated as a non-taxable return of capital to the extent of your basis in the preferred shares or ADSs and thereafter as capital gain. However, we do not expect to calculate earnings and profits in accordance with U.S. federal income tax principles. Accordingly, you should expect to generally treat distributions with respect to preferred shares or ADSs as dividends.

Subject to certain limitations, the Colombian tax withheld and paid over to Colombia will be creditable or deductible against your United States federal income tax liability. Special rules apply in determining the foreign tax credit limitation with respect to dividends that are subject to preferential rates. To the extent a refund of the tax withheld is available to you under Colombian law, the amount of tax withheld that is refundable will not be eligible for credit against your United States federal income tax liability. The rules governing foreign tax credits are complex, and U.S. holders should consult their tax advisors regarding the creditability of foreign taxes in their particular circumstances.

For foreign tax credit purposes, dividends will generally be income from sources outside the United States and will generally be “passive” income for purposes of computing the foreign tax credit allowable to you.

The rules governing the foreign tax credit are complex. You are urged to consult your tax advisors regarding the availability of the foreign tax credit under your particular circumstances.

Taxation of Capital Gains

If you are a U.S. holder and you sell or otherwise dispose of your preferred shares or ADSs, you will recognize capital gain or loss for United States federal income tax purposes equal to the difference between the U.S. dollar value of the amount that you realize and your tax basis, determined in U.S. dollars, in your preferred shares or ADSs. Capital gain of a non-corporate U.S. holder is generally taxed at preferential rates where the property is held for more than one year. The deductibility of capital losses is subject to limitations. The gain or loss will generally be income or loss from sources within the United States for foreign tax credit limitation purposes.

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PFIC Rules

We believe that preferred shares and ADSs should not currently be treated as stock of a PFIC for United States federal income tax purposes, and we do not expect to become a PFIC in the foreseeable future. However, this conclusion is a factual determination that is made annually and thus may be subject to change. It is therefore possible that we could become a PFIC in a future taxable year. If we were to be treated as a PFIC, unless you elect to be taxed annually on a mark-to-market basis with respect to your preferred shares or ADSs, the following rules would apply. With certain exceptions, your preferred shares or ADSs would be treated as stock in a PFIC if we were a PFIC at any time during your holding period in your preferred shares or ADSs.

Any “excess distributions,” which would include any distributions during a taxable year that are greater than 125% of the average annual distributions received by you in respect of the preferred shares or ADSs during the three preceding taxable years or, if shorter, your holding period for the preferred shares or ADSs that preceded the taxable year in which you receive the distribution, and any gain realized on the sale or other disposition of your preferred shares or ADSs would be allocated ratably over your holding period for the preferred shares or ADSs and would generally be taxed at the highest tax rate in effect for each such year to which the gain was allocated, together with an interest charge in respect of the tax attributable to each such year. Any gain recognized would not be treated as capital gain.

If you own preferred shares or ADSs in a PFIC that are treated as marketable stock, you may make a mark-to-market election. If you make this election, you will not be subject to the PFIC rules described above. Instead, in general, you will include as ordinary income each year the excess, if any, of the fair market value of your preferred shares or ADSs at the end of the taxable year over your adjusted basis in your preferred shares or ADSs. These amounts of ordinary income will not be eligible for the favorable tax rates applicable to qualified dividend income or long-term capital gains. You will also be allowed to take an ordinary loss in respect of the excess, if any, of the adjusted basis of your preferred shares or ADSs over their fair market value at the end of the taxable year (but only to the extent of the net amount of previously included income as a result of the mark-to-market election). Your basis in the preferred shares or ADSs will be adjusted to reflect any such income or loss amounts.

In addition, notwithstanding any election you make with regard to the preferred shares or ADSs, dividends that you receive from us would not be eligible for the special tax rates applicable to qualified dividend income if we are treated as a PFIC with respect to you either in the taxable year of the distribution or the preceding taxable year, but instead would be taxable at rates applicable to ordinary income.

Information with Respect to Foreign Financial Assets

Owners of “specified foreign financial assets” with an aggregate value in excess of USD 50,000 (and in some circumstances, a higher threshold) may be required to file an information report with respect to such assets with their tax returns. “Specified foreign financial assets” include any financial accounts maintained by foreign financial institutions, as well as any of the following, but only if they are held for investment and not held in accounts maintained by financial institutions: (i) stocks and securities issued by non-United States persons (including the preferred shares and ADSs), (ii) financial instruments and contracts that have non-United States issuers or counterparties, and (iii) interests in foreign entities. U.S. holders are urged to consult their tax advisors regarding the application of this reporting requirement to their ownership of the preferred shares or ADSs.

FATCA Withholding

Under FATCA, a 30% withholding tax will be imposed on certain payments to certain non-U.S. financial institutions that fail to comply with information reporting requirements or certification requirements in respect of their direct and indirect United States shareholders and/or United States accountholders. To avoid becoming subject to the 30% withholding tax on payments to them, we and other non-U.S. financial institutions may be required to report information to the IRS regarding the holders of preferred shares or ADSs and to withhold on a portion of payments under the preferred shares or ADSs to certain holders that fail to comply with the relevant information reporting requirements (or hold preferred shares or ADSs directly or indirectly through certain non-compliant intermediaries).  However, under proposed Treasury regulations, such withholding will not apply to payments made before the date that is two years after the date on which

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final regulations defining the term “foreign passthru payment” are enacted. The rules for the implementation of this legislation have not yet been fully finalized, so it is impossible to determine at this time what impact, if any, this legislation will have on holders of the preferred shares and ADSs.

FATCA is particularly complex and its application is uncertain at this time. The above description is based in part on regulations, the intergovernmental agreement between the United States and Colombia and official guidance, which are subject to change, and the provisions described above may be implemented in a materially different form.  Holders of preferred shares or ADSs should consult their own tax advisors regarding how these rules may apply to their investment in the preferred shares or ADSs.

F.                  DIVIDENDS AND PAYING AGENTS

Not applicable.

G.                  STATEMENT BY EXPERTS

Not applicable.

H.                  DOCUMENTS ON DISPLAY

Bancolombia files reports and other information with the SEC pursuant to the rules and regulations of the SEC that apply to foreign private issuers. You may view the Bank’s SEC filings on the SEC’s website at http://www.sec.gov.

I.                  SUBSIDIARY INFORMATION

Not applicable.

ITEM 11        QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Introduction

The following section describes the market risks to which Bancolombia is exposed and the tools and methodology used to measure these risks as of December 31, 2021. Bancolombia faces market risk as a consequence of its lending, trading and investments businesses. Market risk represents the potential loss due to adverse changes in market prices of financial instruments as a result of movements in interest rates, foreign exchange rates, equity prices and other risk factors, such as sovereign risk.

Bancolombia’s risk management strategy, called the Integrated Risk Management Strategy, is based on principles set by international bodies and by Colombian regulations, and is guided by Bancolombia’s corporate strategy. The main objective of the Integrated Risk Management Strategy is to identify measure, coordinate, monitor, report and propose policies for market and liquidity risks of the Bank, which in turn serve to facilitate the efficient administration of Bancolombia’s assets and liabilities. Bancolombia’s board of directors and senior management have formalized the policies, procedures, strategies and rules of action for market risk administration in its “Market Risk Manual”. This manual defines the roles and responsibilities within each subdivision of the Bank and their interaction to ensure adequate market risk administration.

The Bank’s Market Risks Management Office is responsible for: (a) identifying, measuring, monitoring, analyzing and controlling the market risk inherent in the Bank’s businesses, (b) analyzing the Bank’s exposure under stress scenarios and confirming compliance with Bancolombia’s risk management policies, (c) analyzing the methodologies design by the official price vendor for valuation of the market value securities and financial instruments, (d) reporting to senior management and the board of directors any violation of Bancolombia’s risk management policies, (e) reporting to the senior management on a daily basis the levels of market risk associated with the trading instruments recorded in its treasury book (the “Treasury Book”), and (f) proposing policies to the board of directors and to senior management that ensure the maintenance of predetermined risk levels. The Bank has also implemented an approval process for new products across each of its subdivisions. This process is designed to ensure that every subdivision is prepared to incorporate the new

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product into their procedures, that every risk is considered before the product is incorporated and that approval is obtained from the board of directors before the new product can be sold.

The Bank’s assets include both trading and non-trading instruments. Trading instruments are recorded in the Treasury Book and include fixed income securities, foreign exchange (FX) and bond futures, and over-the-counter plain vanilla and exotic derivatives. Trading in derivatives includes forward contracts on foreign currency operations, forward contracts on fixed income securities, plain vanilla options on foreign currency, Asian options on U.S. dollar/COP, cross currency swaps and interest rate swaps. Non-trading instruments are recorded in the Bank’s banking book (the “Banking Book”), which includes primarily loans, time deposits, checking accounts and savings accounts.

The Bank uses a value at risk (“VaR”) calculation to limit its exposure to the market risk of its Treasury Book. The board of directors is responsible for establishing the maximum VaR based on its assessment of the appropriate level of risk for Bancolombia. The Proprietary Trading Risks Committee is responsible for establishing the maximum VaR by type of investment. These limits are supervised daily by the Market Risk Management Office.

The Bank is exposed to foreign currency exchange rate risk as a result of mismatches between assets and liabilities and off-balance sheet items denominated in different currencies, either as a result of trading or in the normal course of business. Our principal foreign currency exposure is the U.S. dollar, which is managed by Treasury Division and monitored by measuring positions, VaR and daily results.

For managing the interest rate risk from banking activities, the Bank analyzes the interest rate mismatches between its interest earning assets and its interest-bearing liabilities. In addition, the foreign currency exchange rate exposures arising from the Banking Book are provided to the Treasury Division where these positions are aggregated and managed.

Trading Instruments Market Risk Measurement

The Bank currently measures the Treasury Book exposure to market risk (including over-the-counter derivatives positions) as well as the currency risk exposure of the Banking Book, which is provided to the Treasury Division, using a VaR methodology established in accordance with “Chapter XXI of the Basic Accounting Circular”, issued by the SFC.

The VaR methodology established by “Chapter XXI of the Basic Accounting Circular” is based on the model recommended by the Amendment to the Capital Accord to Incorporate Market Risks of Basel Committee of 2005, which focuses on the Treasury Book and excludes investments measured under amortized cost which are not being given as collateral and any other investment that comprises the Banking Book, such as non-trading positions excluding the currency risk position stemming from investment in affiliated but not consolidated entities denominated in foreign currencies. In addition, the methodology aggregates all risks by the use of correlations, through an allocation system based on defined zones and bands, affected by given sensitivity factors.

The total market risk for the Bank is calculated by the arithmetical aggregation of the VaR calculated for each subsidiary. The aggregated VaR is reflected in the Bank’s Capital Adequacy (Solvency) ratio, in accordance with Decree 2555 of 2010.

For purposes of VaR calculations, a risk exposure category is any market variable that is able to cause potential changes in the portfolio value. Taking into account a given risk exposure, the VaR model assesses the maximum loss not exceeded at a specified confidence level over a given period of time. The fluctuations in the portfolio’s VaR depend on volatility, modified duration and positions changes relating to the different instruments that are subject to market risk.

The relevant risk exposure categories for which VaR is computed by Bancolombia according to the “Chapter XXI, appendix 1 of the Basic Accounting Circular” are: (i) interest rate risks relating to local currency, foreign currency and UVR; (ii) currency risk; (iii) stock price risk; (iv) fund risk and (v) credit default swaps.

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Interest Rate Risk (Treasury Book)

The interest rate risk is the probability of decrease in the market value of the position due to fluctuations in market interest rates. Bancolombia calculates the interest rate risk for positions in local currency, foreign currency and UVR separately, in accordance with Chapter XXI of the Basic Accounting Circular issued by the Financial Superintendence. The calculation of the interest rate risk begins with determining the net position in each instrument and estimating its sensitivity, which is calculated by multiplying its net present value (“NPV”) by its “modified duration” and by the interest rate’s estimated fluctuation (as defined by the Financial Superintendence of Colombia.). The interest rate’s fluctuations are established by the Financial Superintendence of Colombia according to historical market performance, as shown in the following table:

Figure 1. Interest Risk – Sensitivity by Bands and Zones

Modified Duration

Interest rate fluctuations (basis points)

Zone

Band

Low

High

Pesos

UVR

USD

Zone 1

1

0

0.08

274

274

100

2

0.08

0.25

268

274

100

3

0.25

0.5

259

274

100

4

0.5

1

233

274

100

Zone 2

5

1

1.9

222

250

90

6

1.9

2.8

222

250

80

7

2.8

3.6

211

220

75

Zone 3

8

3.6

4.3

211

220

75

9

4.3

5.7

172

200

70

10

5.7

7.3

162

170

65

11

7.3

9.3

162

170

60

12

9.3

10.6

162

170

60

13

10.6

12

162

170

60

14

12

20

162

170

60

15

20

-

162

170

60

Once the sensitivity factor is calculated for each position, the modified duration is then used to classify each position within its corresponding band. A net sensitivity is then calculated for each band, by determining the difference between the sum of all long-positions and the sum of all short-positions. Then a net position is calculated for each zone (which consists of a series of bands) determined by the Financial Superintendence. The final step is to make adjustments within each band, across bands and within each zone, which results in a final number that is the interest rate risk VaR by currency. Each adjustment is performed following the guidelines established by the Financial Superintendence.

The Bank’s exposure to interest risk primarily arises from investments in Colombian government’s treasury bonds (TES) and other securities issued by the Colombian government.

The interest rate risk VaR increased from COP 403 billion on December 31, 2020 to COP 404 billion on December 31, 2021, due to the increase in the position in Colombian government’s treasury bonds (TES) and United States government’s treasury bonds. During the year 2021, the average interest rate risk VaR was COP 408 billion, the maximum value COP 451 billion, and the minimum value COP 347 billion.

Currency (Treasury and Banking Book), Equity (Treasury Book) and Fund Risk (Treasury Book)

The VaR model uses a sensitivity factor to calculate the probability of loss due to fluctuations in the price of stocks, funds and currencies in which the Bank maintains a position. As previously indicated, the methodology used in this Annual Report to measure such risk consists of computing VaR, which is derived by multiplying the position by the maximum probable variation in the price of such positions (“Dp”). The Dp is determined by the Financial Superintendence, as shown in the following table:

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Figure 2. Sensitivity Factor for Currency Risks, Equity Risks and Fund Risks

USD

12.49

%

Euro

11.00

%

Other currencies

13.02

%

Equity and Fund Risk

14.70

%

The currency risk VaR decreased from COP 96 billion as of December 31, 2020 to COP 88 billion as of December 31, 2021 due to the decrease in the position in United States Dollars in Bancolombia’s portfolio. Between December 31, 2020 and December 31, 2021, the average currency risk VaR was COP 82 billion, the maximum value COP 99 billion, and the minimum value COP 63 billion. Current currency risk primary arises from the USD exposure of Bancolombia in foreign exchange derivatives.

The equity risk VaR increased from COP 98 billion as of December 31, 2020 to COP 100 billion as of December 31, 2021 mainly due to the increase in the brokerage firm’s trading position. This exposure comes mainly from investment in Proteccion, a pension and severance fund, which represents 50% of the equity risk VaR.

Between December 31, 2020 and December 31, 2021, the average equity VaR was COP 97 billion, the maximum value COP 103 billion, and the minimum value COP 92 billion.

The fund risk, which arises from investment in mutual funds, increased from COP 214 billion as of December 31, 2020 to COP 225 billion as of December 31, 2021. Between December 31, 2020 and December 31, 2021, the average fund risk VaR was COP 222 billion, the maximum value COP 226 billion, and the minimum value COP 216 billion.

Total Market Risk VaR

The total market risk VaR is calculated as the algebraic sum of the interest rate risk, the currency risk, the stock price risk, fund risk and the credit default swaps risk which are calculated as the algebraic sum of the Parent Company and each of its subsidiaries’ exposure to these risks. Currently Bancolombia Group does not present exposure to credit default swaps risk.

The total market risk VaR, increased 0.7%, going from COP 811 billion in December 31, 2020 to COP 817 billion as of December 31, 2021, and due mainly to increase in the fund risk mentioned above.

Assumptions and Limitations of VaR Models: Although VaR models represent a recognized tool for risk management, they have inherent limitations, including reliance on historical data that may not be indicative of future market conditions or trading patterns. Accordingly, VaR models should not be viewed as predictive of future results. The Bank may incur in losses that could be materially in excess of the amounts indicated by the models on a particular trading day or over a period of time, and there have been instances when results have fallen outside the values generated by the Bank’s VaR models. A VaR model does not calculate the greatest possible loss. The results of these models and analysis thereof are subject to the reasonable judgment of the Bank’s risk management personnel.

The chart below provides information about Bancolombia’s consolidated VaR for trading instruments at the end of December 2020 and December 2021.

As of December 31, 

2021

2020

In millions of COP

Interest Rate Risk VaR

403,556

402,882

Currency Risk VaR

88,477

95,926

Equity Risk VaR

99,895

98,131

Fund Risk VaR

225,373

214,308

Total VaR

817,302

811,247

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Includes Grupo Agromercantil’s market risk exposure at a 100%

Between December 31, 2020 and December 31, 2021, the average Total VaR was COP 808 billion, the maximum value COP 862 billion, and the minimum value COP 744 billion.

Non-Trading Instruments Market Risk Measurement

The Banking Book’s relevant risk exposure is interest rate risk, which is the probability of unexpected changes in net interest income as a result of a change in market interest rates. Changes in interest rates affect Bancolombia’s earnings as a result of timing differences on the repricing of the assets and liabilities. The Bank manages the interest rate risk arising from banking activities in non-trading instruments by analyzing the interest rate mismatches between its interest earning assets and its interest-bearing liabilities. The foreign currency exchange rate exposures arising from the Banking Book are provided to the Treasury Division where these positions are aggregated and managed.

Interest Risk Exposure (Banking Book)

The Bank has performed a sensitivity analysis of market risk sensitive instruments estimating the impact on the net interest income of each position in the Banking Book, using a repricing model and assuming positive parallel shifts of 100 basis points (bps).

The table 1 provides information about Bancolombia’s interest rate sensitivity for the statement of financial position items comprising the Banking Book:

Table 1. Sensitivity to Interest Rate Risk of the Banking Book

The chart below provides information about Bancolombia’s interest rate risk sensitivity in local currency (COP) at December 31, 2021 and December 31, 2020:

Interest Rate Risk

As of December 31, 

2021

2020

In millions of COP

Assets sensitivity 100 bps

859,122

759,905

Liabilities sensitivity 100 bps

419,027

399,109

Net interest income sensitivity 100 bps

440,095

360,796

The chart below provides information about Bancolombia’s interest rate risk sensitivity in foreign currency (US dollars) at December 31, 2021 and December 31, 2020:

Interest Rate Risk

As of December 31, 

2021

2020

In millions of US dollars

Assets sensitivity 100 bps

77

68

Liabilities sensitivity 100 bps

55

58

Net interest income sensitivity 100 bps

22

10

A positive net sensitivity denotes a higher sensitivity of assets than of liabilities and implies that a rise in interest rates will positively affect the Bank´s net interest income. A negative sensitivity denotes a higher sensitivity of liabilities than of assets and implies that a rise in interest rates will negatively affect the Bank´s net interest income. In the event of a decrease in interest rates, the impacts on net interest income would be opposite to those described above.

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Total Exposure

As of December 31, 2021, the net interest income sensitivity in local currency for the banking book instruments, entered for other than trading purposes with positive parallel shifts of 100 basis points was COP 440,094. The change in the net interest income sensitivity between 2021 and 2020 is due to the increase in the sensitivity of float loans.

On the other hand, the net interest income sensitivity in foreign currency, assuming the same parallel shift of 100 basis points, was USD 22 at December 31, 2021, compared with USD 10 at December 31, 2020. The increase in net interest income sensitivity due to interest rate risk between 2021 and 2020 occurred due to the in increase in float loans.

Assumptions and Limitations

Net interest income sensitivity analysis is based on the repricing model and is based on the following key assumptions: (a) does not consider prepayments, new operations, defaults, etc., (b) the fixed rate instruments sensitivity, includes the amounts with maturity lower than one year and assumes these will be disbursed at market interest rates and (c) changes in interest rate occur immediately and parallel in the yield curves from assets and liabilities for different maturities.

Structural Equity Risk Exposure (Banking Book)

Bancolombia’s investment banking affiliate, in its role of financial corporation, has, directly and through its affiliated companies, structural equity investments. These positions are maintained mostly in Industrial and financial sectors. The market value of those investments increased by 23% during the year, from COP 40 billion as of December 31, 2020 to COP 50 billion as of December 31, 2021, as a result mainly driven by the increase in the market value of the investments in Enka Shares.

The structural equity positions are exposed to market risk. Sensitivity calculations are made for those positions:

As of December 31, 

2021

2020

In millions of COP

Market Value

49,925

40,502

Delta

14.7

%

14.7

%

Sensitivity

7,339

5,954

A negative impact of 14.7%, applied to the market value, produces a decrease of COP 7 billion in the structural equity investments market value, from COP 50 billion to COP 43 billion.

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ITEM 12        DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES

D.                   AMERICAN DEPOSITARY SHARES

D.3.                FEES AND CHARGES APPLICABLE TO HOLDERS OF AMERICAN DEPOSITARY RECEIPTS

The depositary collects its fees for delivery and surrender of ADSs directly from investors depositing shares or surrendering ADSs for the purpose of withdrawal or from intermediaries acting for them. The depositary may generally refuse to provide fee-attracting services until its fees for those services are paid.

The following are the fees charged by the depositary:

Persons depositing or withdrawing shares must pay:

For:

USD 5.00 per 100 ADSs (or portion of 100 ADSs)

·     Issuance of ADSs, including issuances resulting from a distribution of shares or rights or other property.

·     Cancellation of ADSs for the purpose of withdrawal, including if the deposit agreement terminates. 

Registration or transfer fees

·     Transfer and registration of shares on the Banks share register to or from the name of the depositary or its agent when you deposit or withdraw shares.

Expenses of the depositary

·     Cable, telex and facsimile transmissions (when expressly provided in the deposit agreement).

·     Converting foreign currency to U.S. dollars. 

Taxes and other Governmental charges the depositary or the custodian has to pay on any ADSs or share underlying a ADSs, for example, stock transfer taxes, stamp duty or withholding taxes.

·     As necessary.

Any charges incurred by the depositary or its agents for servicing the deposited securities.

·     As necessary.

D.4.i.       FEES INCURRED IN PAST ANNUAL PERIOD

From January 1, 2021 to December 31, 2021, the depositary reimbursed Bancolombia USD 350,000 for expenses related to the administration and maintenance of the ADR facility, investor relations activities, annual listing fees and any other ADR program-related expenses incurred by Bancolombia directly associated with the Bank’s preferred share ADR program. In addition, Fiduciaria Bancolombia, a subsidiary of the Bank, received COP 177 million from The Bank of New York Mellon during the same period in connection with its role as local custodian of the depositary bank.

D.4.ii.       FEES TO BE PAID IN THE FUTURE

The The Bank of New York Mellon, as depositary, has agreed to reimburse the Bank for expenses incurred that are related to establishment and maintenance expenses of the ADS program. The depositary has agreed to reimburse the Company for its continuing annual stock exchange listing fees. The depositary has also agreed to pay the standard out-of-pocket maintenance costs for the ADRs, which consist of the expenses of postage and envelopes for mailing annual and interim financial reports, printing and distributing dividend checks, electronic filing of U.S. federal tax information, mailing required tax forms, stationery, postage, facsimile, and telephone calls. It has also agreed to reimburse the Company annually for certain investor relationship programs or special investor relations promotional activities. In certain instances, the depositary has agreed to provide additional payments to the Company based on any applicable performance indicators relating to the ADR facility. There are limits on the amount of expenses for which the depositary will reimburse the

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Company, but the amount of reimbursement available to the Company is not necessarily tied to the amount of fees the depositary collects from investors.

The depositary collects its fees for delivery and surrender of ADSs directly from investors depositing shares or surrendering ADSs for the purpose of withdrawal or from intermediaries acting for them. The depositary collects fees for making distributions to investors by deducting those fees from the amounts distributed or by selling a portion of distributable property to pay the fees. The depositary may collect its annual fee for depositary services by deduction from cash distributions or by directly billing investors or by charging the book-entry system accounts of participants acting for them. The depositary may generally refuse to provide fee-attracting services until its fees for those services are paid.

PART II

ITEM 13       DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIES

There has not been any default, arrearage or delinquency neither in the payment of principal, interest, a sinking or purchase fund installment, nor in any payment relating to indebtedness or dividends by the Bank or any of its subsidiaries.

ITEM 14       MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDS

There has not been any modification to the rights of security holders and use of proceeds.

lITEM 15       CONTROLS AND PROCEDURES

The Bank carried out an evaluation under the supervision and with the participation of the Bank´s management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the Bank´s disclosure controls and procedures. As a result, the Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of the period covered by this report, the disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed in the reports the Bank files and submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and regulations of the SEC and to provide reasonable assurance that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding disclosure.

There are inherent limitations to the effectiveness of any system of disclosure controls and procedures, including the possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective disclosure controls and procedures can only provide reasonable assurance of achieving their control objectives.

Management's Report on Internal Control Over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting. The Bank's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements for external purposes in accordance with IFRS.

The Bank's internal control over financial reporting includes those policies and procedures that:

Pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Bank;
Provide reasonable assurance that transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with generally accepted accounting principles, and that receipts and

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expenditures of the Bank are being made only in accordance with authorizations of the Bank's management and directors; and
Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Bank's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Management assessed the effectiveness of internal control over financial reporting as of December 31, 2021 based on criteria established in the Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework version). On this assessment, management concluded that the Bank's internal control over financial reporting was effective as of December 31, 2021.

The effectiveness of the Bank's internal control over financial reporting as of December 31, 2021 has been audited by PwC Contadores y Auditores S.A.S. located in Colombia, Medellín with PCAOB ID 6466, an independent registered public accounting firm, which report is included on page F-5 of this annual report.

In addition, there were no changes in Bank´s internal control over financial reporting occurred during the period covered by this annual report that has materially affected or is reasonable likely to materially affect the bank´s internal control over financial reporting.

ITEM 16       RESERVED

A.                  AUDIT COMMITTEE FINANCIAL EXPERT

The board of directors of Bancolombia appointed Silvina Vatnick as the audit committee financial expert in accordance with SEC rules and regulations.

The Bank’s audit committee financial expert, along with the other members of the Bank’s Audit Committee, is considered to be independent according to applicable NYSE criteria.

Mrs. Vatnick has served as the Bank’s audit committee financial expert since May 2021,in replacement of Mrs. Sylvia Escovar. There is no business relationship between her and the Bank, except for standard personal banking services. Further, there is no fee arrangement between Mrs. Vatnick and the Bank, except in connection with hers capacity as a member of the Bank’s board of directors and as a member of the Audit Committee. Mrs. Vatnick is considered an independent director under Colombian law and the Bank’s Corporate Governance Code, as well as under NYSE’s director independence standards. The Audit Committee and the financial expert also have an independent advisor, who provides advice on financial reporting and auditing matters. For more information regarding the Bank’s audit committee, see Item 6. “Directors, Senior Management and Employees— C. Board Practices—Audit Committee”.

B.                  CORPORATE GOVERNANCE AND CODE OF ETHICS

Bancolombia has adopted a Code of Ethics and a Corporate Governance Code, both of which apply to all employees, including the Bank’s Chief Executive Officer, Chief Financial Officer and Chief Accounting Officer, as well as to the directors of the Bank.

English translations of the Code of Ethics and the Corporate Governance Code are posted at Bancolombia’s website at www.grupobancolombia.com. The Spanish versions of these codes will prevail for all legal purposes.

The last update of the Corporate Governance Code was in January 2022.

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The Bank also has a phone line called the “ethics line” (“línea ética”) which is available for anonymous reporting of any evidence of improper conduct.

Under the NYSE’s Corporate Governance Standards, Bancolombia, as a listed foreign private issuer, must disclose any significant ways in which its corporate governance practices differ from those followed by U.S. companies under NYSE listing standards. See Item 16. “G Corporate Governance”.

C.                  PRINCIPAL ACCOUNTANT FEES AND SERVICES

Audit Fees

The aggregate fees billed under the caption audit fees for professional services rendered to Bancolombia for the audit of its financial statements and for services that are normally provided to Bancolombia, in connection with statutory or regulatory filings or engagements totaled COP 17,828 and COP 18,466 million audited by PwC Contadores y Auditores S.A.S. and PricewaterhouseCoopers Ltda. for the years 2021 and 2020, respectively.

Additionally, the amount of fees not billed as of December 31, 2021 and 2020 for the audit of fiscal by PwC Contadores y Auditores S.A.S. and PricewaterhouseCoopers Ltda. is approximately to COP 3,895 and COP 4,059, respectively.

Tax Fees

For the years ended December 31, 2021 and 2020, Bancolombia did not contract professional services related with tax compliance, tax advice or tax planning rendered by PwC Contadores y Auditores S.A.S. and PricewaterhouseCoopers Ltda. for the years 2021 and 2020, respectively.

All Other Fees

In 2021 and 2020, Bancolombia paid no other fees to PwC Contadores y Auditores S.A.S. and PricewaterhouseCoopers Ltda. for the years 2021 and 2020, respectively.

Pre-Approval Policies and Procedures

The Bank’s audit committee´s charters and the Bank’s good Governance Code includes the following pre-approval policies and procedures:

In those events in which additional services are required to be provided by the external auditors, such services must be previously approved by the audit committee. Whenever this approval is not obtained at a meeting held by the audit committee, the approval will be obtained through the Legal Vice Presidency, who will be responsible for soliciting the consent from each of the audit committee members. The approval will be obtained with the favorable vote of the majority of its members.

Every request of approval of additional services must be adequately supported, including complete and effective information regarding the characteristics of the service that will be provided by the external auditors. Pursuant to the Bank’s Good Governance Code, the external auditor cannot provide additional services to Bancolombia and its subsidiaries that are not directly or indirectly related to the audit.

During 2020, there were no services approved by the audit committee pursuant to paragraph (c) (7) (i) (C) of Rule 2-01 of Regulation S-X.

D.                  EXEMPTIONS FROM THE LISTING STANDARDS FOR AUDIT COMMITTEES

There are no exceptions from the listing standards for audit committees.

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E.                  PURCHASES OF EQUITY SECURITIES BY THE ISSUER AND AFFILIATED PURCHASERS

There have not been any purchases by Bancolombia or any affiliated purchaser (as defined in 17CFR240.10b-18(a) (3)) of shares or any other units of any class of equity securities issued by Bancolombia, other than Rodrigo Prieto Uribe (part of senior management) who acquired ordinary shares during 2021 pursuant to a probate process; as noted on Item 6, this shareholding does not exceed 1% of Bancolombia’s shares.

Colombian law prohibits the repurchase of shares issued by banks. Therefore, Bancolombia may not repurchase its own issued securities.

F.                  CHANGE IN REGISTRANT’S CERTIFYING ACCOUNTANT

Not applicable.

G.                  CORPORATE GOVERNANCE

Bancolombia, as a listed company that qualifies as a foreign private issuer under the NYSE listing standards in accordance with the NYSE corporate governance rules, is permitted to follow home-country practice in some circumstances in lieu of the provisions of the corporate governance rules contained in Section 303A of the NYSE Listed Company Manual that are applicable to U.S. companies. The Bank follows corporate governance practices applicable to Colombian companies and those described in the Bank’s Corporate Governance Code, which in turn follows Colombian corporate governance rules. An English translation of the Corporate Governance Code is available at Bancolombia’s website at www.grupobancolombia.com.co. The Spanish prevails for all legal purposes.

In Colombia, a series of laws and regulations set forth corporate governance requirements. External Circular 028 of 2014, issued by the SFC, contains the corporate governance standards to be followed by companies issuing securities that may be purchased by Colombian pension funds, and determines that entities under supervision of the SFC, when making investment decisions, must take into account the recommendations established by the “Country Code” (“Código País”) and the corporate governance standards followed by the entities who are beneficiaries of the investment.

Additionally, Law 964 of 2005 established mandatory corporate governance requirements for all issuers whose securities are publicly traded in the Colombian market, and Decree 2555 of 2010 regulates the information disclosure requirements for the Colombian securities market SIMEV (“Sistema Integral de Información del Mercado de Valores”). Bancolombia’s corporate governance standards comply with these legal requirements and Bancolombia has implemented additional corporate governance measures pursuant to regional recommendations including the OECD White Paper on Corporate Governance for Latin America and the Andean Development Corporation’s (CAF) Corporate Governance Code.

The following is a summary of the significant differences between the corporate governance practices followed by Bancolombia and those applicable to domestic issuers under the NYSE listing standards

Independence of Directors. Under NYSE corporate governance rules, a majority of a U.S. company’s board of directors must be composed of independent directors. Regarding Colombian legislation, Law 964 of 2005 requires that at least 25% of the members of the Bank’s board of directors are independent directors, and Decree 3923 of 2006 regulates their election. Additionally, Colombian law requires that all directors exercise independent judgment under all circumstances. Bancolombia’s Corporate Governance Code includes a provision stating that directors shall exercise independent judgment and requires that Bancolombia’s management recommend to its shareholders lists of director nominees of which at least 25% are independent directors. The Corporate Governance Code also includes additional independence standards that must be met by 5 of 7 directors. As of December 31, 2020, the Bank’s board of directors included a majority of independent members (5 members of 7). For the independence test applicable to directors of Bancolombia, see Item 10. “Additional Information. – B. Memorandum and Articles of Association – Board of Directors”.
Non-Executive Director Meetings. Pursuant to the NYSE listing standards, non-executive directors of U.S. listed companies must meet on a regular basis without management present. There is no prohibition under Colombian

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regulations for officers to be members of the board of directors; however, it is customary for Colombian companies to maintain separation between the directors and management. Bancolombia’s board of directors does not include any management members; however, the CEO attends the monthly meetings of the Bank’s board of directors, and members of senior management may attend the meetings of the board of directors and committees to guarantee an adequate flow of information between employees, management and directors; in both cases, the CEO and members of senior management are not allowed to vote. In accordance with Law 964 of 2005 and the Bank’s by-laws, no executive officer can be elected as chairman of the Bank’s board of directors.
Committees of the Board of Directors. Under NYSE listing standards, all U.S. companies listed on the NYSE must have an audit committee, a compensation committee, and a nominating/corporate governance committee and all members of such committees must be independent. In each case, the independence of directors must be established pursuant to highly detailed rules enacted by the NYSE and, in the case of the audit committee, the NYSE and the SEC. The Bank’s board of directors has a Designation, Compensation and Development Committee, a Corporate Governance Committee, a Risk Committee and an Audit Committee, each of which is composed exclusively of directors (Audit Committee is composed exclusively of independent directors, whereas the other committees have both independent and non-independent directors). For a description of the Designation, Compensation and Development Committee, Corporate Governance Committee, Audit Committee and Risk Committee, see Item 6. “Directors, Senior Management and Employees – C. Board Practices”.
Stockholders’ Approval of Dividends. While NYSE corporate governance standards do not require listed companies to have stockholders approve or declare dividends, in accordance with the Colombian Code of Commerce, all dividends must be approved by Bancolombia’s stockholders.

H.                  MINE SAFETY DISCLOSURES

Not applicable.

PART III

ITEM 17       FINANCIAL STATEMENTS

See Item 18.

ITEM 18       FINANCIAL STATEMENTS

Reference is made to pages F-1 through F-214.

ITEM 19       EXHIBITS

The following exhibits are filed as part of this Annual Report.

1.1

English translation of the corporate by-laws (estatutos sociales) of the registrant, as amended on March 18, 2022.

2.1

Deposit Agreement entered into between Bancolombia and The Bank of New York, as amended and restated on January 14, 2008.(1)

2.2

Instruments defining the rights of the holders of long-term debt issued by Bancolombia S.A. and its subsidiaries.

 

The Bank agrees to furnish to the SEC upon request, copies of the instruments, including indentures, defining the rights of the holders of the Bank’s long-term debt and of the Bank’s subsidiaries’ long-term debt.

8.1

List of Subsidiaries.

12.1

CEO Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, dated April 26, 2022.

12.2

CFO Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002, dated April 26, 2022.

13.1

CEO Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, dated April 26, 2022.

13.2

CFO Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, dated April 26, 2022.

15.1

Consent of PwC Contadores y Auditores S.A.S.

15.2

Consent of PricewaterhouseCoopers Ltda.

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101.INS

Inline XBRL Instance Document

101.SCH

Inline XBRL Taxonomy Extension Schema Document

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

104

Inline XBRL Cover Page Interactive Data File

(1)Incorporated by reference to the Registration Statement on Form F-6, filed by Bancolombia on January 14, 2008.

SIGNATURE

The registrant hereby certifies that it meets all of the requirements for filing on Form 20-F and that it has duly caused and authorized the undersigned to sign this annual report on its behalf.

BANCOLOMBIA S.A.

/s/ JOSE HUMBERTO ACOSTA MARTIN

Name: Jose Humberto Acosta Martin

Title: Chief Financial Officer

Date: April 26, 2022

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Graphic

CONSOLIDATED FINANCIAL STATEMENTS

2021, 2020 and 2019

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Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of Bancolombia S. A.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated statement of financial position Bancolombia S. A. and its subsidiaries (the “Bank”) as of December 31, 2021 and 2020, and the related consolidated statements of income, other comprehensive income, changes in equity and cash flows for the two years ended December 31, 2021, including the related notes (collectively referred to as the “consolidated financial statements”). We also have audited the Bank's internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Bank as of December 31, 2021 and 2020, and the results of its operations and its cash flows for the year ended December 31, 2021 in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board. Also in our opinion, the Bank maintained, in all material respects, effective internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.

Basis for Opinions

The Bank's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control Over Financial Reporting appearing under Item 15. Our responsibility is to express opinions on the Bank’s consolidated financial statements and on the Bank's internal control over financial reporting based on our audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Bank in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinions.

PwC Contadores y Auditores S.A.S.., Calle 7 Sur No. 42-70, Torre 2, Piso 11, Edificio Forum, Medellín, Colombia,

Tel: (57-4) 325 4320, Fax: (57-4) 325 4322, www.pwc.com/co

© 2021 PricewatherhouseCoopers. PwC se refiere a las Firmas colombianas que hacen parte de la red global de PricewaterhouseCoopers International Limited, cada una de las cuales es una entidad legal separada e independiente. Todos los derechos reservados.

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Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Allowance for loans, advances and lease losses

As described in Notes 2 (section D.7.4.5, E.1 and E.10), 6 and 31 to the consolidated financial statements, management assesses the adequacy of the allowance for loan losses based on evaluations of the loan portfolio utilizing objective and subjective criteria. As of December 31, 2021, the allowance for loan losses was COP$15,864,482 million on total loans of COP$220,323,483 million. As disclosed by management, Expected Credit Losses (ECL) are calculated using individual and collective models and methodologies based on assumptions and judgement considering historical credit data, current borrower situation and reasonable and supportable forecasts of future economic conditions. Collective models include parameters of probability of default at 12 months, probability of default throughout the lifetime of the obligation, loss given default, and exposure at default with the inclusion of the forward-looking basis that include assumptions of future macroeconomic conditions in plausible future scenarios. During 2021, some adjustments were implemented and updated in the methodology such as the Overlays made by management, as a consequence of the COVID-19 for: (1) to mitigate procyclical assumptions caused by the volatility of the macroeconomic forecasts and (2) to mitigate effect of grace periods or extended terms on some loans with relief granted. In addition, for loans individually assessed in stage 3, the Bank will evaluate defaulted significant loans, analyzing the debt profile of each debtor, information on the credit behavior, the weighted net present value of the expected future cash flows under two minimum macroeconomic scenarios with an expected probability of occurrence, and when the fundamental source of collection of the loan is a guarantee the market value of such collateral, estimated through appraisals.

The principal considerations for our determination that performing procedures relating to the Bank’s allowance for loans, advances and lease losses is a critical audit matter are, (i) the significant judgment used by management in determining the expected credit losses, in particular the assumptions used in determining: probability of default at 12 months, probability of default throughout the lifetime of the obligation, loss given default, exposure at default with the inclusion of the forward-looking basis that include assumptions of future macroeconomic conditions in plausible future scenarios and the adjustments and Overlays implemented and updated by management in the methodology to mitigate procyclical assumptions caused by the volatility of the macroeconomic forecasts and the effect of grace periods or extended terms on some loans with relief granted. In addition, for loans individually assessed in Stage 3 analysis of the debt profile of each debtor, information on the credit behavior and the weighted net present value of the expected future cash flows under two minimum macroeconomic scenarios with an expected probability of occurrence and the market

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value of collateral, estimated through appraisals if applicable, which in turn led to a high degree of auditor judgment, subjectivity and effort in performing procedures and in evaluating audit evidence obtained relating to these assumptions, and (ii) the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing procedures and evaluating the audit evidence obtained.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the Bank’s allowance for loans, advances and leasing losses estimation process, which included controls over the data, models and assumptions used in the estimation process. These procedures also included, among others: testing management’s process for estimating the allowance for loan, advances and lease losses by (i) evaluating the appropriateness of the models utilized for the estimation of the expected loss parameters and the reasonableness of the significant assumptions, such as default at 12 months and lifetime, loss given default and exposure at default with the inclusion of the forward-looking basis that include assumptions of future macroeconomic conditions in plausible future scenarios, and evaluating the adjustments, including the impact of the Overlays, implemented and updated by management in the methodology to mitigate procyclical assumptions caused by the volatility of the macroeconomic forecasts and the effect of grace periods or extended terms on some loans with relief granted, (ii) testing the completeness and accuracy of the data used in the estimate and the mathematical accuracy of the impairment calculation for the credit portfolios; and (iii) evaluating individual credit files to determine the reasonableness of management’s estimation of the weighted net present value of the expected future cash flows under two minimum macroeconomic scenarios and the market value of collaterals, estimated through appraisals if applicable, estimated by management in the impairment for the credit portfolios. The procedures included the use of professionals with specialized skill and knowledge to assist in evaluating the appropriateness of the models utilized by management, methodologies and the reasonableness of the assumptions used in the credit loss estimates.

Goodwill Impairment Assessment

As described in Notes 2 (sections D.13, E.2 and E.10) and 9.2 to the consolidated financial statements, the Bank’s consolidated goodwill balance was COP$8.143.146. as of December 31, 2021. The Bank tests goodwill recognized upon business combinations for impairment at least annually or more frequently if events or changes in circumstances indicate that the carrying value of the cash generating units may not be recoverable. An impairment loss is recognized for the amount by which the carrying amount of the cash generating unit exceeds its recoverable amount. The recoverable amount is determined by management by reference to market value, if available, by pricing models, or with the assistance of a valuation specialist. Determination of recoverable amount requires management to make assumptions and use estimates to forecast cash flows for periods that are beyond the normal requirements of management reporting, including the macroeconomic impacts originated by the outbreak of COVID-19 on such cash flows for periods that are beyond the normal requirements of management reporting; the assessment of the appropriate discount rate and growth rate, estimation of the recoverable amount of cash generation units and the valuation of the separable assets of each business whose goodwill is being reviewed.

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The principal considerations for our determination that performing procedures relating to the goodwill impairment assessment of all reporting units is a critical audit matter are the significant judgment by management when developing the recoverable amount measurement of the cash generating units. This in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures to evaluate management’s cash flow projections and significant assumptions, including discount rate and growth rate, and the impact of COVID-19, in the economic budgets, forecasts and other assumptions commonly used to determine the recoverable value of the goodwill. In addition, the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing procedures and evaluating the audit evidence obtained.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill impairment assessment, including controls over the valuation of the Bank’s cash generating units. These procedures also included, among others, testing management’s process for developing the recoverable amount estimate; evaluating the appropriateness of the discounted cash flow model; testing the completeness, accuracy and relevance of underlying data used in the model; and evaluating the assumptions used by management were reasonable considering: (i) the current and past performance of the cash generating unit, (ii) the consistency with external market and industry data, (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit and the impact of COVID-19, in the economic budgets, forecasts and other assumptions used to determine the recoverable value of the goodwill. Professionals with specialized skill and knowledge were used to assist in the evaluation of the appropriateness of the Bank’s discounted cash flow model and the reasonableness of certain significant assumptions, relating to the discount rate and growth rate.

Graphic

/s/ PwC Contadores y Auditores S. A. S.

PwC Contadores y Auditores S. A. S.

Medellín, Colombia

April 26, 2022

We have served as the Bank’s auditor since 2020

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Report of Independent Registered Public Accounting Firm

To the Board of Directors and Shareholders of Bancolombia S. A.

Opinion on the Financial Statements

We have audited the accompanying consolidated statement of Bancolombia S. A. and its subsidiaries (the “Bank”) of income, other comprehensive income, changes in equity and cash flow for the year ended December 31, 2019, including the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the results of its operations and its cash flows of the year ended December 31, 2019 in conformity with International Financial Reporting Standards as issued by the International Accounting Standards Board.

Basis for Opinion

These consolidated financial statements are the responsibility of the Bank’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Bank in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit of these consolidated financial statements in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud.

Our audit of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

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/s/PricewaterhouseCoopers Ltda.

Medellín, Colombia

April 27, 2020

We served as the Bank’s auditor from 2018 to 2019

PricewaterhouseCoopers Ltda., Edificio Forum, Calle 7 Sur No. 42-70, Torre 2, Piso 11, Medellín, Colombia,

Tel: (57-4) 325 4320, Fax: (57-4) 325 4322, www.pwc.com/co

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CONSOLIDATED STATEMENT OF FINANCIAL POSITION

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

As of December 31, 2021 and 2020

(Stated in millions of Colombian pesos)

Note

December 31, 2021

December 31, 2020

ASSETS

Cash and cash equivalents

4

25,329,846

23,701,149

Financial assets investments

5.1

29,289,301

29,553,003

Derivative financial instruments

5.2

2,454,005

2,800,719

Financial assets investments and derivative financial instruments

31,743,306

32,353,722

Loans and advances to customers

220,323,483

191,409,730

Allowance for loans, advances and lease losses

(15,864,482)

(16,616,043)

Loans and advances to customers, net

6

204,459,001

174,793,687

Assets held for sale and inventories, net

13

546,794

509,145

Investment in associates and joint ventures

8

2,720,559

2,506,315

Investment properties

11

3,132,220

2,839,350

Premises and equipment, net

10

5,100,652

4,302,304

Right of use assets, lease

7.2

1,695,865

1,661,015

Goodwill and intangible assets, net

9

8,628,772

7,507,321

Deferred tax, net

12.5

746,375

675,295

Other assets, net

14

5,751,658

4,719,202

TOTAL ASSETS

289,855,048

255,568,505

LIABILITIES AND EQUITY

LIABILITIES

Deposits by customers

15

210,390,848

180,820,793

Interbank deposits and repurchase agreements and other similar secured borrowing

16

1,649,730

2,978,737

Derivative financial instruments

5.2

1,961,109

2,381,326

Borrowings from other financial institutions

17

8,551,558

11,202,126

Debt instruments in issue

18

21,093,864

19,126,593

Lease liabilities

7.2

1,819,077

1,818,358

Preferred shares

584,204

584,204

Current tax

261,653

296,404

Deferred tax, net

12.5

1,016,586

1,056,094

Employee benefit plans

19

838,237

823,945

Other liabilities

20

7,762,724

6,364,712

TOTAL LIABILITIES

255,929,590

227,453,292

EQUITY

Share capital

22

480,914

480,914

Additional paid-in-capital

4,857,454

4,857,454

Appropriated reserves

23

14,661,007

13,830,604

Retained earnings

3,273,788

3,911,249

Net income attributable to equity holders of the Parent Company

4,086,795

275,994

Accumulated other comprehensive income, net of tax

4,874,389

3,189,014

SHAREHOLDERS’ EQUITY ATTRIBUTABLE TO THE OWNERS OF THE PARENT COMPANY

32,234,347

26,545,229

Non-controlling interest

1,691,111

1,569,984

TOTAL EQUITY

33,925,458

28,115,213

TOTAL LIABILITIES AND EQUITY

289,855,048

255,568,505

The accompanying notes form an integral part of these Consolidated Financial Statements.

F-7

Table of Contents

CONSOLIDATED STATEMENT OF INCOME

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

For the years ended December 31, 2021, 2020 and 2019

(Stated in millions of Colombian pesos, except EPS stated in units of pesos)

Note

2021

2020

2019

Interest on loans and financial leases

Commercial

6,073,718

6,814,749

7,319,318

Consumer

5,362,194

5,472,703

5,273,101

Small business loans

135,914

139,250

144,585

Mortgage

2,331,971

1,876,304

1,972,661

Financial leases

1,440,493

1,829,971

1,918,655

Total interest income on loans and financial leases

15,344,290

16,132,977

16,628,320

Interest on debt instruments using the effective interest method

25.1

311,488

308,453

160,200

Total Interest on financial instruments using the effective interest method

15,655,778

16,441,430

16,788,520

Interest income on overnight and market funds

9,413

32,362

67,724

Interest and valuation on financial instruments

25.1

470,554

214,858

524,440

Total interest and valuation on financial instruments

16,135,745

16,688,650

17,380,684

Interest expenses

25.2

(4,351,556)

(5,863,008)

(6,179,794)

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

11,784,189

10,825,642

11,200,890

Credit impairment charges on loans, advances and financial leases, net

6

(2,521,178)

(7,335,755)

(3,385,181)

Credit recovery (impairment) for other financial instruments

5.1 - 21.1

100,648

(190,694)

(25,940)

Total credit impairment charges, net

(2,420,530)

(7,526,449)

(3,411,121)

Net interest margin and valuation on financial instruments after impairment on loans and financial leases and off balance sheet credit instruments and other financial instruments

9,363,659

3,299,193

7,789,769

Fees and commissions income

25.3

5,293,804

4,598,413

4,578,972

Fees and commissions expenses

25.3

(1,860,683)

(1,561,585)

(1,553,239)

Total fees and commissions, net

3,433,121

3,036,828

3,025,733

Other operating income

25.4

2,022,141

1,844,572

1,535,247

Dividends and net income on equity investments

25.5

328,344

123,325

380,599

Total operating income, net

15,147,265

8,303,918

12,731,348

Operating expenses

Salaries and employee benefits

26.1

(3,782,596)

(3,044,730)

(3,366,824)

Other administrative and general expenses

26.2

(3,521,920)

(3,140,789)

(3,069,058)

Taxes other than income tax

26.2

(719,593)

(765,766)

(757,820)

Impairment, depreciation and amortization

26.3

(920,558)

(837,790)

(824,590)

Other operating expenses

(218,586)

(206,070)

(235,525)

Total operating expenses

(9,163,253)

(7,995,145)

(8,253,817)

Profit before income tax

5,984,012

308,773

4,477,531

Income tax

12.3

(1,776,225)

6,586

(1,262,964)

Net income

4,207,787

315,359

3,214,567

Net income attributable to equity holders of the Parent Company

4,086,795

275,994

3,117,351

Non-controlling interest

120,992

39,365

97,216

Basic and Diluted earnings per share to common shareholders, stated in units of pesos

27

4,309

347

3,301

The accompanying notes form an integral part of these Consolidated Financial Statements.

F-8

Table of Contents

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

For the years ended December 31, 2021, 2020 and 2019

(Stated in millions of Colombian pesos)

Note

2021

2020

2019

Net income

4,207,787

315,359

3,214,567

Other comprehensive income/(loss) that will not be reclassified to net income

Remeasurement income related to defined benefit liability

7,444

8,556

(38,451)

Income tax

12.4

(1,791)

(4,940)

14,835

Net of tax amount

5,653

3,616

(23,616)

Investments in equity instruments measured at fair value through other comprehensive income (FVTOCI)

Unrealized gain/(loss)

3,994

(132,593)

56,496

Income tax(1)

12.4

48,153

(2)

37,736

(12,607)

Net of tax amount

52,147

(94,857)

43,889

Gains on asset revaluation

-

3,561

-

Income tax

12.4

(142)

(1,211)

-

Net of tax amount

(142)

2,350

-

Total other comprehensive income that will not be reclassified to net income, net of tax

57,658

(88,891)

20,273

Other comprehensive income/(loss) that may be reclassified to net income

Investments in debt instruments measured at fair value through other comprehensive income (FVTOCI)

Gain/(loss) on investments recycled to profit or loss upon disposal

34,440

19,249

(1,533)

Unrealized (loss)/gain

(101,544)

39,089

35,476

Unrealized gain/(loss) for fair value hedging(3)

6,285

(5,459)

(6,592)

Changes in loss allowance for credit losses

(233)

432

324

Income tax(1)

9,527

(5,612)

-

Net of tax amount

(51,525)

47,699

27,675

Foreign currency translation adjustments:

Exchange differences arising on translating the foreign operations

2,513,742

339,475

104,955

Loss on net investment hedge in foreign operations

(1,207,052)

(341,792)

(60,258)

Income tax

12.4

493,346

39,443

20,213

Net of tax amount(4)

1,800,036

37,126

64,910

Unrealized gain on investments in associates and joint ventures using equity method

2,913

5,020

8,151

Income tax

12.4

(982)

(89)

(32)

Net of tax amount

1,931

4,931

8,119

Total other comprehensive income that may be reclassified to net income, net of tax

1,750,442

89,756

100,704

Other comprehensive income, attributable to the owners of the Parent Company, net of tax

1,808,100

865

120,977

Other comprehensive income, attributable to the Non-controlling interest

6,540

441,199

6,056

Total comprehensive income attributable to:

6,022,427

757,423

3,341,600

Equity holders of the Parent Company

5,894,895

276,859

3,238,328

Non-controlling interest

127,532

480,564

103,272

(1)The tax related to financial instruments is segregated between equity instruments and debt instruments, in order to improve the presentation.
(2)Includes income tax to partial payments of asset-backed securities transferred to retained earnings and reclassification of income tax on investments in associates that were transferred from retained earnings to OCI.
(3)The Bank identified that the figures in 2020 and 2019 were included in line Unrealized (loss)/gain of Investments in debt instruments measured at fair value through other comprehensive income (FVTOCI). In order to properly present the Bank reclassified fair value hedge of debt instruments with changes in other comprehensive income to the line Unrealized (loss)/gain of the fair value hedge. The net tax amount of the FVTOCI does not change. See note 5.2 Derivative financial instruments. The Bank determined the effects were inmaterial to its previously issued consolidated financial statements.
(4)In 2021, the increase relates to devaluation amounting to 15.98% of Colombian peso against U.S. dollar.

The accompanying notes form an integral part of these Consolidated Financial Statements.

F-9

Table of Contents

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

For the years ended December 31, 2021, 2020 and 2019

(Stated in millions of Colombian pesos, except per share amounts stated in units of pesos)

Attributable to owners of Parent Company

Accumulated other comprehensive income

Debt

Attributable

Share

Additional

Appropiated

Equity

instruments

to owners

Non-

Capital

Paid in

Reserves

Translation

Securities

at fair value

Revaluation

Employee

Retained

Net

of Parent

Controlling

Total

(Note 22)

capital

(Note 23)

adjustment

through OCI

through OCI

of assets

Associates

Benefits

earnings

Income

Company

interest

equity

Balance as of January 1, 2021

480,914

4,857,454

13,830,604

2,984,238

205,942

55,497

2,350

11,943

(70,956)

3,911,249

275,994

26,545,229

1,569,984

28,115,213

Transfer to profit from previous years

-

-

-

-

-

-

-

-

-

275,994

(275,994)

-

-

-

Dividend payment corresponding to 509.704.584 common shares and 452.122.416 preferred shares without voting rights, subscribed and paid as of December 31, 2020, at a rate of COP 260 per share.

-

-

-

-

-

-

-

-

-

(192,374)

-

(192,374)

-

(192,374)

Other reserves

-

-

830,403

-

-

-

-

-

-

(836,554)

-

(6,151)

-

(6,151)

Realization of retained earnings

-

-

-

-

(122,725)

(1)

-

-

-

-

122,725

-

-

-

-

Others

-

-

-

-

-

-

-

-

-

(7,252)

-

(7,252)

-

(7,252)

Non-controlling interest

-

-

-

-

-

-

-

-

-

-

-

-

(6,405)

(6,405)

Net Income

-

-

-

-

-

-

-

-

-

-

4,086,795

4,086,795

120,992

4,207,787

Other comprehensive income

-

-

-

1,800,036

52,147

(51,525)

(142)

1,931

5,653

-

-

1,808,100

6,540

1,814,640

Balance as of December 31, 2021

480,914

4,857,454

14,661,007

4,784,274

135,364

3,972

2,208

13,874

(65,303)

3,273,788

4,086,795

32,234,347

1,691,111

33,925,458

(1)Mainly corresponds to partial payments of asset-backed securities investments.

The accompanying notes form an integral part of these Consolidated Financial Statements.

F-10

Table of Contents

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

For the years ended December 31, 2021, 2020 and 2019

(Stated in millions of Colombian pesos, except per share amounts stated in units of pesos)

Attributable to owners of Parent Company

Accumulated other comprehensive income

Debt

Attributable

Share

Additional

Appropiated

Equity

instruments

to owners

Non-

Capital

Paid in

Reserves

Translation

Securities

at fair value

Revaluation

Employee

Retained

Net

of Parent

Controlling

Total

(Note 22)

capital

(Note 23)

adjustment

through OCI

through OCI

of assets

Associates

Benefits

earnings

Income

Company

interest

equity

Balance as of January 1, 2020

480,914

4,857,454

10,413,092

2,947,112

432,748

7,798

-

7,012

(74,572)

4,695,010

3,117,351

26,883,919

1,921,700

28,805,619

Transfer to profit from previous years

-

-

-

-

-

-

-

-

-

3,117,351

(3,117,351)

-

-

-

Dividend payment corresponding to 509.704.584 common shares and 452.122.416 preferred shares without voting rights, subscribed and paid as of December 31, 2019, at a rate of COP 1.638 per share.

-

-

-

-

-

-

-

-

-

(1,517,771)

-

(1,517,771)

-

(1,517,771)

Other reserves

-

-

3,417,360

-

-

-

-

-

-

(3,437,360)

-

(20,000)

(1)

-

(20,000)

Realization of retained earnings

-

-

-

-

(131,949)

(2)

-

-

-

-

131,949

-

-

-

-

Others

-

-

152

-

-

-

-

-

-

8,877

-

9,029

-

9,029

Acquisition of the 40% of the common stock of Grupo Agromercantil Holding (GAH)(3)

-

-

-

-

-

-

-

-

-

913,193

-

913,193

(913,193)

-

Non-controlling interest

-

-

-

-

-

-

-

-

-

-

-

-

80,913

80,913

Net Income

-

-

-

-

-

-

-

-

-

-

275,994

275,994

39,365

315,359

Other comprehensive income

-

-

-

37,126

(4)

(94,857)

47,699

2,350

4,931

3,616

-

-

865

441,199

(4)

442,064

Balance as of December 31, 2020

480,914

4,857,454

13,830,604

2,984,238

205,942

55,497

2,350

11,943

(70,956)

3,911,249

275,994

26,545,229

1,569,984

28,115,213

(1)Corresponds to the use of the donations for social purposes reserve, approved by the shareholders.
(2)Mainly corresponds to partial payments of asset-backed securities investments.
(3)On September 29, 2020, the Bank acquired an additional 40% of the common stock of Grupo Agromercantil Holding (GAH), after obtaining the necessary regulatory approvals. The purchase price paid was USD 289,144,606. For further information see Note 1. Reporting Entity.
(4)As of September 30, 2020, the Bank determined that the presentation of the amounts of non-controlling interest, disclosed in its consolidated financial statements were incorrect due to a miscalculation in the translation from US dollars to Colombian pesos of the fair value of non-controlling interest in Grupo Agromercantil Holding S.A and therefore should be corrected.  The was originated when the Bank, applying the acquisition method, registered the fair value of the non-controlling interest of Grupo Agromercantil Holding S.A., using an incorrect exchange rate to translate US dollars to Colombian pesos. Since the acquisition date, the error amounted to COP315,138 without any variation. For the purposes of the financial statements ending December 31, 2020, the Bank has increased the non-controlling interest line and decreased Accumulated foreign currency translation adjustments line by COP315,138, both in shareholders’ equity and, no other effects in accounts of financial statements were identified. According to the analysis performed, the Bank determined that the correction of the presentation of the non-controlling interest and translation adjustment should not be considered material for the financial statements, given the quantitative analysis and all qualitative considerations. For that reason, the figures of non-controlling interest and translation adjustment have been corrected as of December 31, 2020 as an out of period adjustment.

F-11

Table of Contents

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

For the years ended December 31, 2021, 2020 and 2019

(Stated in millions of Colombian pesos, except per share amounts stated in units of pesos)

Attributable to owners of Parent Company

Accumulated other comprehensive income

Debt

Attributable

Share

Additional

Appropiated

Equity

instruments

to owners

Non-

Capital

Paid in

Reserves

Translation

Securities

at fair value

Employee

Retained

Net

of Parent

Controlling

Total

(Note 22)

capital

(Note 23)

adjustment

through OCI

through OCI

Associates

Benefits

earnings

Income

Company

interest

equity

Balance as of January 1, 2019

480,914

4,857,454

9,741,774

2,882,202

392,707

(19,877)

(1,107)

(50,956)

3,906,945

2,658,864

24,848,920

1,806,305

26,655,225

Effect of adoption of new accounting standards (IFRS 16)

-

-

-

-

-

-

-

-

(181,100)

-

(181,100)

(3,148)

(184,248)

Shareholders' equity as of January 1, 2019 (adjusted)

480,914

4,857,454

9,741,774

2,882,202

392,707

(19,877)

(1,107)

(50,956)

3,725,845

2,658,864

24,667,820

1,803,157

26,470,977

Transfer to profit from previous years

-

-

-

-

-

-

-

-

2,658,864

(2,658,864)

-

-

-

Dividend payment corresponding to 509,704,584 common shares and 452,122,416 preferred shares without voting rights, subscribed and paid as of December 31, 2018, at a rate of COP 1,092 per share.

-

-

-

-

-

-

-

-

(992,613)

-

(992,613)

-

(992,613)

Release of reserves by law

-

-

(6,561)

-

-

-

-

-

6,561

-

-

-

-

Other reserves

-

-

677,879

-

-

-

-

-

(694,948)

-

(17,069)

-

(17,069)

Realization of retained earnings

-

-

-

-

(3,848)

-

-

-

3,848

-

-

-

-

Others

-

-

-

-

-

-

-

-

(12,547)

-

(12,547)

-

(12,547)

Non-controlling interest

-

-

-

-

-

-

-

-

-

-

-

15,271

15,271

Net Income

-

-

-

-

-

-

-

-

-

3,117,351

3,117,351

97,216

3,214,567

Other comprehensive income

-

-

-

64,910

43,889

27,675

8,119

(23,616)

-

-

120,977

6,056

127,033

Balance as of December 31, 2019

480,914

4,857,454

10,413,092

2,947,112

432,748

7,798

7,012

(74,572)

4,695,010

3,117,351

26,883,919

1,921,700

28,805,619

The accompanying notes form an integral part of these Consolidated Financial Statements.

F-12

Table of Contents

CONSOLIDATED STATEMENT OF CASH FLOW

BANCOLOMBIA S.A. AND ITS SUBSIDIARIES

For the years ended December 31, 2021, 2020 and 2019

(Stated in millions of Colombian pesos)

2021

2020

2019

Net income

4,207,787

315,359

3,214,567

Adjustments to reconcile net income to net cash provided by operating activities:

Depreciation and amortization

855,167

736,367

677,253

Other assets impairment

65,391

101,423

147,337

Impairment of investments in associates(1)

1,733

4,399

-

Equity method

(199,652)

(136,596)

(249,231)

Credit impairment charges on loans and advances and financial leases

2,521,178

7,335,755

3,385,181

Credit impairment (recovery) charges on off balance sheet credit and other financial instruments

(100,648)

190,694

25,940

Gain on sales of assets held for sale and inventories

(227,445)

(65,932)

(93,548)

Valuation gain on investment securities

(790,063)

(814,164)

(1,113,392)

(Gain) loss upon disposal of investment in subsidiary and associates(2)

-

-

(77,916)

Valuation (losses) gain on derivative financial instruments

(319,524)

(629,258)

285,220

Income tax

1,776,225

(6,586)

1,262,964

Bonuses and short-term benefits

526,273

11,816

403,872

Dividends

(108,079)

(14,217)

(84,183)

Investment property valuation

(67,762)

3,501

(93,197)

Other non-cash items

(29,076)

(4,710)

164,030

Net interest

(10,992,734)

(10,269,969)

(10,448,526)

Change in operating assets and liabilities:

Decrease in derivative financial instruments

245,064

236,143

219,259

Decrease in accounts receivable

(489,266)

(408,015)

(185,220)

Increase in loans and advances to customers

(24,057,389)

(7,440,568)

(12,140,001)

Decrease (Increase) in other assets

(278,776)

83,393

(901,839)

Decrease in accounts payable(3)

1,271,347

(10,507)

(186,368)

Decrease in other liabilities

(296,865)

(120,429)

(362,638)

Increase in deposits by customers

19,290,140

21,007,104

14,317,297

(Decrease) Increase in estimated liabilities and provisions

21,629

(6,098)

(3,378)

Net changes in investment securities recognized at fair value through profit or loss

1,834,085

(7,514,600)

2,626,620

Proceeds from sales of assets held for sale

735,788

382,139

429,906

Recovery of charged-off loans

565,436

436,908

551,650

Income tax paid(3)

(1,441,413)

(1,145,887)

(1,042,610)

Dividend received

90,822

90,737

195,046

Interest received

15,896,674

15,031,229

17,387,534

Interest paid

(4,410,742)

(6,149,086)

(5,996,017)

Net cash provided by operating activities

6,095,305

11,230,345

12,315,612

Cash flows from investment activities:

Purchases of debt instruments at amortized cost

(3,722,124)

(3,670,705)

(2,800,997)

Proceeds from maturities of debt instruments at amortized cost

2,984,260

2,728,509

2,405,509

Purchases of debt instruments at fair value through OCI

(8,850,491)

(11,377,756)

(5,945,285)

Proceeds from debt instruments at fair value through OCI

10,699,010

7,339,264

5,426,410

Purchases of equity instruments at fair value through OCI and interests in associates and joint ventures

(44,915)

(111,349)

(40,712)

Proceeds from equity instruments at fair value through OCI and interests in associates and joint ventures

69,448

55,174

131,173

Purchases 40% of the sharehold of Grupo Agromercantil Holding(4)

-

(1,117,680)

-

Purchases of premises and equipment and investment properties

(2,185,800)

(1,530,153)

(1,555,453)

Acquisition of subsidiaries

(9,178)

-

-

Proceeds from sales of premises and equipment and investment properties

553,652

268,898

232,438

Net cash inflow from sale and liquidation of investments in subsidiaries(5)

-

-

70,306

Purchase of other long-term assets

(144,348)

(106,269)

(114,221)

Net cash used in investing activities

(650,486)

(7,522,067)

(2,190,832)

Cash flows from financing activities:

(Decrease) Increase in repurchase agreements and other similar secured borrowing

(1,457,203)

903,120

(1,002,196)

Proceeds from borrowings from other financial institutions

4,182,658

12,453,666

11,741,311

Repayment of borrowings from other financial institutions

(8,447,238)

(14,919,903)

(14,365,716)

Payment of lease liability

(136,797)

(139,559)

(124,817)

Placement of debt instruments in issue(6)

1,387,401

3,766,499

2,084,743

Payment of debt instruments in issue

(1,871,576)

(5,382,248)

(2,561,525)

Dividends paid

(467,217)

(1,555,821)

(1,032,492)

Transactions with non-controlling interests

-

(41,194)

-

Net cash used in financing activities(7)

(6,809,972)

(4,915,440)

(5,260,692)

Effect of exchange rate changes on cash and cash equivalents

2,993,850

1,170,269

143,144

(Decrease) increase in cash and cash equivalents

(1,365,153)

(1,207,162)

4,864,088

Cash and cash equivalents at beginning of year

23,701,149

23,738,042

18,730,810

Cash and cash equivalents at end of year

25,329,846

23,701,149

23,738,042

(1)For further information, see Note 8 investments in associates and joint ventures.
(2)As of December 31, 2019, corresponds to gains on sale of investments in associates Concesiones CCFC, Avefarma S.A.S, Glashfarma Tech S.A.S and Panamerican Pharmaceutical Holding Inc. for COP 33,253, the winding up of joint venture Servicios de Aceptación S.A.S for COP 8,927 and the sale of subsidiaries Arrendamiento Operativo CIB and Fiduperú S.A, for COP 35,736. During 2020, no sales were made.
(3)On December 31, 2020 and 2019, the figure disclosed in line increase (decrease) in accounts payable (10,507) and (186,368) previously presented as COP (797,207) and COP (977,266), included COP (786,700) and COP (790,898) respectively and have been reclassified and are now presented in line income tax paid, amounts are immaterial do not impact total operating cash flows or any other financial statements or notes. The Bank concluded that revised numbers were adjusted and disclosed in 2021 Financial Statements for comparative purposes.
(4)On September 29, 2020, Grupo Bancolombia acquired 40% of the shareholdings of Grupo Agromercantil Holding (GAH).
(5)In March 2019, the Bank’s subsidiaries Renting Colombia S.A.S and Inversiones CFNS S.A.S closed the sale to Arval Relsa of 100% of the shares of Arrendamiento Operativo CIB S.A.C – Renting Peru, an operating leasing company incorporated, and with operations, in Peru. Arval Relsa is the joint venture between Arval (subsidiary of BNP Paribas, with more than one million vehicles in operational leasing) and Relsa (company with 15 years of experience in the Peruvian market) that seeks to strengthen the car leasing and vehicle fleet management businesses in Peru and Chile. The sale price amounted to USD 21.8 million.
(6)For further information, see Note 18 Debt instruments in issues.
(7)For further information about the reconciliation of the balances of liabilities from financing activities, see Note 29 Liabilities from financing activities.

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During the years ended December 31, 2021, 2020 and 2019, the Group entered into non-cash operating and investing activities related to restructured loans and returned properties that were transferred to assets held for sale and inventories amounting to COP 672,586, COP 508,040 and COP 508,441, respectively. Additionally, in 2021, the Bank received loans and advances to customers and assets held for sale as payment by residual rights amounting to COP 75,664, which are not reflected in the consolidated statement of cash flows.

The accompanying notes form an integral part of these Consolidated Financial Statements.

NOTE 1. REPORTING ENTITY

Bancolombia S.A., hereinafter the Parent Company, the Group, is a credit establishment, listed on the Colombia Stock Exchange (BVC) as well as on the New York Stock Exchange (NYSE), since 1981 and 1995, respectively. The Parent Company's main location is in Medellin (Colombia), main address Carrera 48 # 26-85, Avenida Los Industriales, and was originally constituted under the name Banco Industrial Colombiano (BIC) according to public deed number 388, date January 24, 1945, from the First Notary's Office of Medellin, authorized by the Superintendence of Finance of Colombia (“SFC”). On April 3, 1998, by means of public deed No. 633, BIC merged with Bank of Colombia S.A., and the resulting organization of that merger was named Bancolombia S.A.

The Parent Company bylaws are found in the public deed numer 2690, dated November 27, 2015, at the 25th Notary´s Office of Medellín.

Bancolombia S.A.’s business purpose is to carry out all operations, transactions, acts and services inherent to the banking business. The Parent Company may, by itself or through its  subsidiaries, own interests in other corporations, wherever authorized by law, according to all terms and requirements, limits or conditions established therein.

The duration of the Parent Company contemplated in the bylaws is until December 8, 2044, but it can be dissolved or renewed before the conclusion of that period. The operating license was authorized definitively by the SFC according to Resolution number 3140 on September 24, 1993.

In March 2019 the subsidiaries Renting Colombia S.A.S and Inversiones CFNS S.A.S, closed the sale to Arval Relsa of 100% of the shares of Arrendamiento Operativo CIB S.A.C. – Renting Perú, an operational leasing company incorporated and with operations in Peru, and then, in July 2019 the Bank’s subsidiaries Fiduciaria Bancolombia and Banca de Inversion Bancolombia, closed the sale to TMF Group Americas B.V. of 100% of the shares of FiduPeru S.A, a trust services company incorporated and with operations in Peru.

The Parent Company and its subsidiaries include the following operating segments: Banking Colombia, Banking Panama, Banking El Salvador, Banking Guatemala, Trust, Investment banking, Brokerage, International Banking and Others. The activities carried out by each operating segment of the Bank are described in Note 3 Operating segments.

On September 29, 2020, following receipt of the required regulatory authorizations, the Bank acquired an additional 40% of the shares of Grupo Agromercantil Holding (GAH), the company that owns the financial conglomerate Agromercantil of Guatemala, integrated among others, by Banco Agromercantil de Guatemala (BAM). The purchase price paid to the seller, BFC BAM Financial Corporation, was USD 289,144,606 (COP 1,117,680) *.

The effect on shareholders' equity is as follows:

Consideration paid to non-controlling interests

1,117,680

*

Carrying amount of non-controlling interests acquired

913,193

*

Excess of consideration paid recognized in the transactions with non-controlling interests reserve within equity

204,487

       *Amounts in millions of COP

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The Parent Company, through its subsidiaries, has banking operations and an international presence in Puerto Rico, Panama, Guatemala, and El Salvador and as of December 31, 2021, was in the process of obtaining regulatory authorizations to operate as a broker-dealer and as a registered investment adviser in the United States, through its subsidiaries Bancolombia Capital Holdings USA LLC, Bancolombia Capital LLC, and Bancolombia Capital Advisers LLC, with a capital of USD 1,500.

The operations in the Cayman Islands and Barbados through Bancolombia Cayman and Mercom Bank Ltd., respectively, are in the process of being gradually wound down. The winding down of the operations will continue as the compromises related to assets and liabilities come to term. Their assets, liabilities and contracts will be transferred to other companies which are also part of Grupo Bancolombia.

As of December 31, 2021 and 2020, the subsidiary Bancolombia Cayman recognized in its statement of financial position assets and liabilities, including loans and advances to customers, net for COP 8,634 and COP 6,539, debt investments for COP 189,220 and COP 241,154, cash and cash equivalents for COP 50,733 and COP 170,454 and other assets, net for COP 609 and COP 622, respectively. On the other hand, liabilities in deposits by customers for COP 155,827 and COP 282,405, other liabilities for COP 507 and COP 4,411 and a net income for COP 4,561 and COP 4,454, respectively. As of December 31, 2020, the subsidiary recognized deposits by banks for COP 16,848. As of December 31, 2021, no guarantees, pledges or commitments regarding the aforementioned transaction have been granted or received between the parent (Bancolombia Panamá) and the subsidiary (Bancolombia Cayman).

As of December 31, 2021 and 2020, Mercom Bank Ltd recognized assets and liabilities in its statement of financial position, including loans and advances to customers, net for COP 1,159,308 and COP 1,360,670, cash and cash equivalents for COP 1,133,518 and COP 696,452, debt investments for COP 381,847 and COP 531,419 and other assets, net for COP 8,316 and COP 13,801, respectively. On the other hand, liabilities in deposit by customers for COP 2,440,882 and COP 2,423,054, other liabilities for COP 2,919 and COP 4,518 and a net income for COP 56,314 and COP 13,039, respectively. As of December 31, 2020, Mercom Bank Ltd recognized financial obligations for COP 9,171.

During the last quarter of 2021, the Parent Company´s Board of Directors authorized the legal separation of the Nequi business, the digital platform of Grupo Bancolombia which offers financial services. The legal separation result in the creation of a new financing company supervised by the Financial Superintendence of Colombia through which Nequi will operate as a 100% digital bank (establecimiento de crédito) and the creation of other non-financial vehicles that will allow Nequi's evolution, as well as enabling and providing technological solutions.

NOTE 2. SIGNIFICANT ACCOUNTING POLICIES

A.Basis for preparation of the consolidated financial statements

The consolidated financial statements of the Bank are prepared in accordance with the International Financial Reporting Standards (hereinafter, IFRS) issued by the International Accounting Standards Board (hereinafter, IASB), as well as the interpretations issued by the International Financial Reporting Interpretations Committee (hereinafter, IFRS-IC).

The preparation of consolidated financial statements in conformity with IFRS requires the use of accounting estimates which, by definition, will seldom equal the actual results. Therefore, the estimates and assumptions are constantly reviewed. Any revision is recognized in the same period if it affects the reviewed period; or in the reviewed period and future periods if it affects all the current and future periods.

Impacts of COVID-19 on the preparation of the consolidated financial statements

During 2021, the macroeconomic and epidemiological context caused by the Coronavirus 2019 (COVID-19) pandemic in Colombia and in the countries where the Bank operates were characterized less by the shock situation than that evidenced during 2020, despite the appearance and global expansion of the omicron variant, which caused a period of uncertainty in global financial markets. Although governments have provided more focused responses to control outbreaks and vaccination programs are positively progressing to gradually cover a larger part of the population, an upward trend in the

F-15

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infections level, marked by a reduction in the severity of infections, began to be observed as of December 31, 2021, due to the new omicron variant. The year 2021 was characterized by the beginning of the economic recovery process, generating a significant positive rebound compared to 2020, due to the lower impact of the COVID-19 pandemic on economic activity, reducing its overall impact and making it possible to expect the world to move officially from a pandemic to an endemic situation during 2022.

During the year, there were occasional restrictions on mobility in Colombia and in other countries where the Bank operates during the peak of the pandemic in the first half of the year, but by the end of 2021, most of the controls had been lifted, returning to the normal development of daily activities. These elements have allowed the impact of the epidemiological situation to be relatively contained and the economic recovery to continue.

The progressive return to a normal economic and social environment has been the predominant factor as of December 31, 2021, despite the contagiousness of the new variant, positively impacting productive activity in Colombia and in the other countries where the Bank operates. However, increases in the production costs of goods and services are still being experienced, due to the restrictions of previous periods, which caused increases in the materials prices and supply chain constraints.

These situations were periodically evaluated during 2021 by Management to take appropriate measures in the ongoing management of the business; accordingly, the Bank continues with customer support strategies through credit relief and concessions due the end of the debtor support programme (‘PAD’) in Colombia on August 31, 2021, enacted by the Superintendencia Financiera de Colombia (‘SFC’), and the end of the extension of the general relief law in force in Panama since 2020, which were intended to address the social and health situation, seeking to mitigate the direct and indirect effects thereof. The effects on the Bank’s performance and financial position were included in the accompanying notes of the consolidated financial statements (see notes 3 to 32). Likewise, the Bank considered the current economic environment including the effects of the COVID-19 pandemic on its customers economy and businesses in preparation of the consolidated statement of financial position as of December 31, 2021, taking into account the best available reliable information and the evolution of the key assumptions on estimates made at the date of preparation and issuance of these consolidated financial statements. For further information, see section E. Use of estimates and judgments, paragraph 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

Preparation of the consolidated financial statements under going concern basis

Management has also assessed the Bank’s ability to continue as a going concern and confirms that the Bank has adequate liquidity and solvency to continue operating the business for the foreseeable future, which is at least, but is not limited to, 12 months from the end of the reporting period. Based on the Bank's liquidity position at the date of authorization of the consolidated financial statements and taking into account the uncertainty about the development of the COVID-19 pandemic, Management maintains a reasonable expectation that it has adequate liquidity and solvency to continue in operation for at least the next 12 months and that the going concern basis of accounting remains appropriate.

The consolidated financial statements were prepared on a going concern basis and do not include any adjustments to the reported carrying amounts and classification of assets, liabilities and expenses that might otherwise be required if the going concern basis were not correct.

Assets and liabilities are measured at cost or amortized cost, except for some financial assets and liabilities and investment properties that are measured at fair value. Financial assets and liabilities measured at fair value comprise those classified as assets and liabilities at fair value through profit or loss, debt instruments and equity securities measured at fair value through other comprehensive income (‘OCI’) and derivative instruments. Likewise, the carrying value of assets and liabilities recognized as a fair value hedge are adjusted for changes in fair value attributable to the hedged risk.

The consolidated financial statements are stated in Colombian pesos and figures are stated in millions or billions (when indicated), except earnings per share, diluted earnings per share and the market exchange rate, which are stated in units of Colombian pesos, while other currencies (dollars, euro, pounds, etc.) are stated in thousands.

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Table of Contents

The parent company’s financial statements, which have been prepared in accordance with “Normas de Contabilidad e Información Financiera” (NCIF) applicable to separate financial statements, are those that serve as the basis for the distribution of dividends and other appropriations by the shareholders.

The separate financial statements are those presented by the parent company in which the entity recognizes and measures impairment for credit risk through allowances for loans losses and recognizes provisions for foreclosed assets, in accordance with the accounting required by the SFC, which differ in certain accounting principles from IFRS that are used in the consolidated financial statements.

B.Presentation of the consolidated financial statements

The Bank presents the consolidated statement of financial position ordered by liquidity and the consolidated statement of income is prepared based on the nature of expenses. Revenues and expenses are not offset unless such treatment is permitted or required by an accounting standard or interpretation and described in the Bank's policies.

The consolidated statement of comprehensive income presents net income and items of other comprehensive income (‘OCI’) classified by nature and grouped into those that will not be reclassified subsequently to profit or loss and those that will be reclassified when specific conditions are met. The Bank discloses the amount of income tax relating to each item of OCI.

The consolidated statement of cash flows was prepared using the indirect method, whereby net income is adjusted for the effects of transactions of a non-cash nature, changes during the period in operating assets and liabilities, and items of income or expense associated with investing or financing cash flows.

C.Consolidation

1.Subsidiaries

The consolidated financial statements include the financial statements of Bancolombia S.A. and its subsidiaries as of December 31, 2021 and 2020. The parent company consolidates the financial results of the entities over which it exerts control.

In accordance with IFRS 10 Consolidated financial statements, a subsidiary is an entity controlled by any of the entities that comprise the Bank, as long as the controlling entity has:

Power over the investee that gives it the ability to direct their relevant activities that significantly affect the investee’s returns.
Exposure or rights to variable returns for its involvement with the investee.
Ability to use its power over the investee to affect the investor’s returns.

These type of entities include cases where the Bank has a high exposure to variable returns and retains decision-making power over the investee, either directly or through an agent.

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Table of Contents

The parent company has the following subsidiaries making up the Bank´s organizational structure, which is currently registered as a corporate group:

PROPORTION OF

PROPORTION OF

PROPORTION OF

JURISDICTION

OWNERSHIP

OWNERSHIP

OWNERSHIP

ENTITY

OF

BUSINESS

INTEREST AND

INTEREST AND

INTEREST AND

INCORPORATION

VOTING POWER

VOTING POWER

VOTING POWER

HELD BY THE

HELD BY THE

HELD BY THE

BANK 2021

BANK 2020

BANK 2019

Fiduciaria Bancolombia S.A. Sociedad Fiduciaria

    

Colombia

Trust

98.81

%

98.81

%

98.81

%

Banca de Inversión Bancolombia S.A. Corporación Financiera

Colombia

Investment banking

100.00

%

100.00

%

100.00

%

Valores Bancolombia S.A. Comisionista de Bolsa

Colombia

Securities brokerage

100.00

%

100.00

%

100.00

%

VLIPCO S.A.S. (1)

Colombia

Technology services provider

94.77

%

-

-

Renting Colombia S.A.S.

Colombia

Operating leasing

100.00

%

100.00

%

100.00

%

Transportempo S.A.S.

Colombia

Transportation

100.00

%

100.00

%

100.00

%

Inversiones CFNS S.A.S.

Colombia

Investments

99.94

%

99.94

%

99.94

%

Pasarela Colombia S.A.S.

Colombia

Payment solutions

100.00

%

100.00

%

100.00

%

Fondo de Capital Privado Fondo Inmobiliario Colombia (2)

Colombia

Real estate investment fund

49.96

%

49.96

%

49.96

%

P.A. Inmuebles CEM (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. Calle 92 FIC-11 (2)

Colombia

Mercantil trust

32.47

%

32.47

%

-

P.A. FIC Edificio Corfinsura (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. FIC-A5 (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. FIC Inmuebles (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. FIC Clínica de Prado (2)

Colombia

Mercantil trust

38.49

%

38.49

%

-

P.A. FIC A6 (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. Central Point (2)

Colombia

Mercantil trust

37.47

%

37.47

%

-

Fideicomiso Irrevocable de Garantía, Fuente de Pago y Administración Inmobiliaria Polaris (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. Fideicomiso Twins Bay (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

Fideicomiso Lote Av San Martín (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

P.A. Fideicomiso Lote 30 (2)

Colombia

Mercantil trust

49.96

%

49.96

%

-

Fideicomiso Fondo Inmobiliario Bancolombia (3)

Colombia

Mercantil trust

17.54

%

-

-

Valores Simesa S.A. (4)

Colombia

Investments

66.82

%

67.11

%

67.11

%

Fideicomiso Lote Abelardo Castro (5)

Colombia

Mercantil trust

-

66.77

%

66.77

%

Fideicomiso Lote Distrito Vera B1B2 (4)

Colombia

Mercantil trust

66.49

%

66.77

%

66.77

%

Fideicomiso Lote Distrito Vera B3B4 (4)

Colombia

Mercantil trust

66.49

%

66.77

%

66.77

%

Bancolombia Panamá S.A.

Panama

Banking

100.00

%

100.00

%

100.00

%

Sistemas de Inversiones y Negocios S.A. Sinesa

Panama

Investments

100.00

%

100.00

%

100.00

%

Banagrícola S.A.

Panama

Investments

99.17

%

99.17

%

99.17

%

Banistmo S.A.

Panama

Banking

100.00

%

100.00

%

100.00

%

Banistmo Investment Corporation S.A.

Panama

Trust

100.00

%

100.00

%

100.00

%

Financomer S.A. (6)

Panama

Financial services

-

100.00

%

100.00

%

Leasing Banistmo S.A.

Panama

Leasing

100.00

%

100.00

%

100.00

%

Valores Banistmo S.A.

Panama

Securities brokerage

100.00

%

100.00

%

100.00

%

Banistmo Panamá Fondo de Inversión S.A.

Panama

Holding

100.00

%

100.00

%

100.00

%

Suvalor Renta Fija Internacional Corto Plazo S.A.

Panama

Collective investment fund

100.00

%

100.00

%

100.00

%

Fondo Renta Sostenible Global S.A. (7)

Panama

Collective investment fund

100.00

%

100.00

%

100.00

%

Banistmo Capital Markets Group Inc. (7)

Panama

Purchase and sale of securities

100.00

%

100.00

%

100.00

%

Anavi Investment Corporation S.A. (7)

Panama

Real estate

100.00

%

100.00

%

100.00

%

Desarrollo de Oriente S.A. (7)

Panama

Real estate

100.00

%

100.00

%

100.00

%

Steens Enterprises S.A. (7)

Panama

Portfolio holder

100.00

%

100.00

%

100.00

%

Ordway Holdings S.A. (7)

Panama

Real estate broker

100.00

%

100.00

%

100.00

%

Grupo Agromercantil Holding S.A. (8)

Panama

Holding

100.00

%

100.00

%

60.00

%

Banco Agromercantil de Guatemala S.A. (8)

Guatemala

Banking

99.66

%

99.59

%

59.72

%

Seguros Agromercantil de Guatemala S.A. (8)

Guatemala

Insurance agency

79.92

%

79.90

%

47.93

%

Financiera Agromercantil S.A. (8)

Guatemala

Financial services

100.00

%

100.00

%

60.00

%

Agrovalores S.A. (8)

Guatemala

Securities brokerage

100.00

%

100.00

%

60.00

%

Arrendadora Agromercantil S.A. (8)

Guatemala

Operating Leasing

100.00

%

100.00

%

60.00

%

Agencia de Seguros y Fianzas Agromercantil S.A. (8) (9)

Guatemala

Insurance agency

100.00

%

100.00

%

60.00

%

Asistencia y Ajustes S.A. (8)

Guatemala

Services

100.00

%

100.00

%

60.00

%

Serproba S.A. (8)

Guatemala

Maintenance and remodelling services

100.00

%

100.00

%

60.00

%

Servicios de Formalización S.A. (8)

Guatemala

Loans formalization

100.00

%

100.00

%

60.00

%

Conserjería, Mantenimiento y Mensajería S.A. (8) (9)

Guatemala

Maintenance services

100.00

%

100.00

%

60.00

%

Mercom Bank Ltd. (8)(10)

Barbados

Banking

99.66

%

99.59

%

59.72

%

New Alma Enterprises Ltd. (8)

Bahamas

Investments

99.66

%

99.59

%

59.72

%

Bancolombia Puerto Rico Internacional Inc.

Puerto Rico

Banking

100.00

%

100.00

%

100.00

%

Bancolombia Cayman S.A. (11)

Cayman Islands

Banking

100.00

%

100.00

%

100.00

%

Banco Agrícola S.A.

El Salvador

Banking

97.36

%

97.36

%

97.36

%

Arrendadora Financiera S.A. Arfinsa

El Salvador

Leasing

97.37

%

97.37

%

97.37

%

Credibac S.A. de C.V.

El Salvador

Credit card services

97.36

%

97.36

%

97.36

%

Valores Banagrícola S.A. de C.V.

El Salvador

Securities brokerage

98.89

%

98.89

%

98.89

%

Inversiones Financieras Banco Agrícola S.A. IFBA

El Salvador

Investments

98.89

%

98.89

%

98.89

%

Gestora de Fondos de Inversión Banagricola S.A.

El Salvador

Administers investment funds

98.89

%

98.89

%

98.89

%

Bagrícola Costa Rica S.A.

Costa Rica

Outsourcing

99.17

%

99.17

%

99.17

%

Bancolombia Capital Holdings USA LLC (12)

United States

Holding

100.00

%

-

-

Bancolombia Capital Adviser LLC (12)

United States

Investment advisor

100.00

%

-

-

Bancolombia Capital LLC (12)

United States

Securities brokerage

100.00

%

-

-

(1)On November 30, 2021, the Bank acquired 91,791 common shares of VLIPCO S.A.S. for COP 9,474; after such transaction, the Bank had a 94.77% interest in the company. The Bank held a 47.40% interest in VLIPCO S.A.S. before

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the purchase transaction. For further information, see Note 8. Investments in associates and joint ventures and Note 9.3. Business combinations.
(2)In 2020, the Bank consolidated certain equity securities that are controlled through its subsidiary Fondo de Capital Privado Fondo Inmobiliario Colombia, due to the control definition being met in accordance with IFRS 10. These equity securities are considered as a business, because of their capacity to generate income.
(3)Company consolidated by the Fondo de Capital Privado Fondo Inmobiliario Colombia since October 2021.
(4)The decrease in shareholding is due to the repurchase of outstanding stock carried out by the subsidiary during 2021.
(5)The trust rights were assigned in June 2021.
(6)Merger between the Banistmo S.A. (absorbing entity) and Financomer S.A. (absorbed entity) in November 2021.
(7)Investments in non-operational stage.
(8)On September 29, 2020, the Bank acquired 40% of the shareholdings of Grupo Agromercantil Holding (GAH), a company that owns the financial conglomerate Agromercantil of Guatemala.
(9)Companies in voluntary liquidation.
(10)On September 30, 2021, Mercom Bank Ltd. shareholder authorized the beginning of an organized and gradual process of transfer of the assets and liabilities of Mercom Bank Ltd., to Banco Agromercantil de Guatemala S.A. or other companies of the Bank. For further information, see Note 1. Reporting entity.
(11)On October 05, 2020, the Board of Directors of Bancolombia Panamá (parent company of Bancolombia Cayman), authorized the decision to wind-down the business and operations of its subsidiary in Cayman. The wind-down was expected to be completed before the end of the year 2021. For further information, see Note 1. Reporting entity.
(12)Companies created by Valores Bancolombia S.A. Comisionista de Bolsa in October 2021. For further information see Note 1. Reporting entity.

When necessary, adjustments are made to the accounting principles in the financial statements of subsidiaries to bring their accounting policies into line with the Bank’s accounting policies, in order to prepare consolidated financial statements using uniform accounting policies.

All intragroup assets and liabilities, equity, income, expenses and cash flows relating to transactions between members of the Bank are eliminated in full on consolidation.

Non-controlling interests in controlled entities are presented in profit or loss and equity separately from the parent company’s shareholders equity and profit or loss. When the Bank loses control over a subsidiary, any residual interest remaining on the Bank’s balances is measured at fair value; gains or losses arising from this measurement are recognized in net income.

The loan and financial leases originated by Banistmo and Bancolombia Panama are subject to prudential regulation in Panama by the Superintendencia de Bancos de Panamá (‘SBP´) requiring the maintenance of minimum reserves as a countercyclical capital buffer. In the second quarter of 2020, this regulation was suspended, through the General Resolution of the Board of Directors SBP-GJD-0007-2020, to provide financial relief to the banks. For the years ended as of December 31, 2021 and 2020, the reserves recognized amounted to COP 1,428,964 and COP 1,232,033. The establishment of these reserves restrict the ability of the aforementioned subsidiaries to pay dividends to Bancolombia S.A., the ultimate parent, except in the event of liquidation.

2.Transactions between entities under common control

Combinations of entities under common control, i.e., transactions in which all the combining entities are under the control of the Bank both before and after the combination, and that control is not transitory, are outside the scope of the IFRS 3 Business combinations. Currently, there is no specific guidance for these transactions under IFRS, therefore, as permitted by IAS 8 Accounting policies, changes in accounting estimates and errors, the Bank has developed an accounting policy considering the pronouncements of other standard-setting bodies. The assets and liabilities recognized as a result of transactions between entities under common control are recognized at the carrying value of the acquirer’s financial statements. The Bank presents the net assets received prospectively from the date of the transfer.

3.Investments in associates and joint ventures

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An associate is an entity over which the Bank has significant influence. Significant influence is the power to participate in the financial and operating policy decisions of the investee but is not control or joint control over those policies.

A joint venture is an entity that the Bank controls jointly with other participants, where the parties maintain a contractual agreement that establishes joint control over the relevant activities of the entity (which only exists when decisions about those activities require unanimous consent of the parties sharing control) and the parties have rights to the net assets of the joint arrangement.

At the acquisition date, the excess of the acquisition cost of the associate or joint venture shares exceeding the Bank´s share of the net fair value of identifiable assets and liabilities of the investee is recognized as goodwill and is included in the carrying amount of the investment and it is not amortized. When necessary, the entire carrying amount of the investment (including goodwill) is tested for impairment in accordance with IAS 36 Impairment of assets. Impairment losses are recognized in net income and are calculated as the difference between the recoverable amount of the associate or joint venture, using the higher of its value in use and its fair value less costs of disposal, and its carrying value.

The results and assets and liabilities of associates or joint ventures are incorporated in the consolidated financial statements using the equity method of accounting, except when the investment, or a portion thereof, is classified as held for sale, in which case it is accounted for in accordance with IFRS 5 Non-current assets held for sale and discontinued operations. When an investment in an associate or joint venture is held by, or is held indirectly through, an entity that is a venture capital organization, or a mutual fund, unit trust or similar entities, and such investment is measured at fair value through profit or loss in that entity, the Bank may elect to measure investments in those associates and joint ventures at fair value through profit or loss in the consolidated financial statements. This election is applied on an investment by investment basis.

Under the equity method, the investment is initially recorded at cost and adjusted thereafter to recognize the Bank’s share of the profits or loss and other comprehensive income of the associate or join venture after the date of acquisition, less any impairment loss on the investment. When the Bank's share of losses of an associate or joint venture exceeds the Bank's interest in that associate or joint venture (which includes any long-term interests that, in substance, form part of the Bank's net investment in the associate or joint venture), the Bank discontinues recognizing its share of further losses. Additional losses are recognized only to the extent that the Bank has incurred legal or constructive obligations or made payments on behalf of the associate or joint venture.

When the equity method is applicable, adjustments are considered in order to adopt uniform accounting policies of the associate or joint venture with the Bank. The portion that corresponds to the Bank for changes in the investee´s other comprehensive income items is recognized in the consolidated statement of comprehensive income as “Unrealized gain/(loss) on investments in associates and joint ventures using equity method” and gains or losses of the associate or joint venture are recognized in the consolidated statement of income as “Dividends and net income on equity investments”, in accordance with the Bank's participation. Gains and losses resulting from transactions between the Bank and its associate or joint venture are recognized in the Bank´s consolidated financial statements only to the extent of the unrelated investor´s interest in the associate or joint venture. The equity method is applied from the acquisition date until the significant influence or joint control over the entity is lost.

The unrealized gain or loss of an associate or joint venture is presented in the consolidated statement of comprehensive income, net of tax. Changes in the investment´s participation that arise from changes in other comprehensive income of an associate or joint venture are recognized directly in the investor’s statement of comprehensive income.

The dividends received from the associate or joint venture reduce the investment carrying value.

When the significant influence on the associate or the joint venture is lost, the Bank measures and recognizes any residual investment that remains at its fair value. The difference between the associate or joint venture carrying value (taking into account the relevant items of other comprehensive income), the fair value of the retained residual investment and any proceeds from disposing of a partial interest in the associate or joint venture, is recognized in the consolidated statement of income. The currency translation adjustments recognized in equity are reclassified to net income at the moment of disposal.

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For further information, please see Note 8. Investments in associates and joint ventures.

4.Joint operations

A joint operation is a joint arrangement whereby the parties that have joint control of the arrangement have rights to the assets, and obligations for the liabilities, relating to the arrangement.

The Bank recognizes and measures assets, liabilities, revenues and expenses in relation to its interest in joint operations in accordance with the applicable IFRS for the particular assets, liabilities, revenues and expenses.

If the Bank acquires an interest in a joint operation in which the activity constitutes a business, as defined in IFRS 3, or when an existing business is contributed to the joint operation on its formation by one of the parties that participate in the joint operation, the Bank will apply all of the principles of IFRS 3. In this case, the Bank recognizes goodwill in the event that consideration transferred exceeds the net of the acquisition date amounts of the identifiable assets acquired and the liabilities assumed. Goodwill is tested for impairment at least annually.

When the Bank transacts with a joint operation in which the parent company or its subsidiaries is a joint operator (such as a sale or contribution of assets), the Bank is considered to be conducting the transaction with the other parties to the joint operation, and gains and losses resulting from the transactions are recognized in the Bank’s consolidated financial statements only to the extent of other parties’ interests in the joint operation.

When the Bank transacts with a joint operation in which the parent company or its subsidiaries is a joint operator (such as a purchase of assets), the Bank does not recognize its share of the gains and losses until it resells those assets to a third party.

5.Fund’s administration

The Bank manages assets held in mutual funds and other forms of investment. Assets managed by the Bank’s subsidiaries and owned by third parties are not included in the consolidated financial statements unless control exists as structured entities.

The Bank consolidates the following funds:

% of ownership

% of ownership

% of ownership

Assets managed

Name

Country

interest held by

interest held by

interest held by

December 31, 

December 31, 

the Bank, 2021

the Bank, 2020

the Bank, 2019

2021

2020

Fondo de Capital Privado Fondo Inmobiliario Colombia (1)

Colombia

49.96

%

49.96

%

49.96

%

4,415,509

4,128,801

Fideicomiso Lote Abelardo Castro (2)

Colombia

-

66.77

%

66.77

%

-

13,314

Fideicomiso Lote Distrito Vera B1B2 (3)

Colombia

66.49

%

66.77

%

66.77

%

57,025

58,459

Fideicomiso Lote Distrito Vera B3B4 (3)

Colombia

66.49

%

66.77

%

66.77

%

54,941

56,364

Banistmo Panamá Fondo de Inversión S.A.

Panama

100.00

%

100.00

%

100.00

%

414,962

522,777

(1)From 2020, the Bank consolidated certain equity securities that are controlled through its subsidiary Fondo de Capital Privado Fondo Inmobiliario Colombia, due to the control definition being met in accordance with IFRS 10. This equity securities are considered a business, because of their capacity to generate income. For further information, see Note 2. C. Consolidation.
(2)Trust rights in P.A. Lote Abelardo Castro were transferred in June 2021.
(3)The decrease in equity interest is due to the repurchase by the subsidiary Valores Simesa S.A. (parent company of Lote Distrito Vera B1B2 and B3B4), during 2021.

For all the aforementioned funds, the Bank participated in the design of the structured entity, makes operating and financial decisions on behalf of the funds and is exposed to variable returns such as dividends or returns paid in quarterly installments.

Commissions earned by the management of funds that are not consolidated are included in the consolidated statement of income as “Fees and commissions income”.

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6.Non-controlling interest

Non-controlling interests in the net assets of consolidated subsidiaries are presented separately within the Bank’s equity. Similarly, net income and other comprehensive income are also attributed to non-controlling interest and equity holders of the parent company. The amount of non-controlling interest may be initially measured either at fair value or at the non-controlling interest’s proportionate share of the acquirer’s identifiable net assets. The option for recognition is made on an investment by investment basis.

Any purchase or sale of shares in subsidiaries that does not imply a loss or gain of control is directly recognized in equity.

6.1. Significant non-controlling interest

FCP Fondo Inmobiliario Colombia

As of December 31, 2021 and 2020, the portion of non-controlling interest in the FCP Fondo Inmobiliario Colombia was 50.04%, which is considered a significant non-controlling interest for the Bank and its subsidiaries. The principal place of business of FCP Fondo Inmobiliario Colombia is Bogotá (Colombia).

During 2021 and 2020, returns were delivered to the non-controlling interest in quarterly installments due to the nature of its business, which mainly comprises a long- term investment in real estate which is considered a low-risk portfolio. The return delivered amounted to COP 64,717 and COP 43,297, as of December 31, 2021 and 2020, respectively.

The following table summarizes the assets, liabilities, net assets, net income and cash flows as of December 31, 2021 and 2020 and for the years ended December 31, 2021, 2020 and 2019, related to the FCP Fondo Inmobiliario Colombia:

As of December 31, 2021

As of December 31, 2020

In millions of COP

Assets

4,415,509

4,128,801

Liabilities

1,509,275

1,450,781

Net assets

2,906,234

2,678,020

Year-Ended 2021

Year-Ended 2020

Year-Ended 2019

In millions of COP

Condensed statement of income

Income

Valuation of investment properties

85,148

(8,251)

77,527

Valuation of trust rights

-

4

52,215

Rents

187,194

186,528

161,263

Profits of equity method investees

105,439

56,116

138,100

Other income

92,298

38,135

2,034

Total Income

470,079

272,532

431,139

Expenses

Interest on loans

(73,201)

(78,008)

(73,088)

Other administrative and general expenses

(212,385)

(141,430)

(170,374)

Total Expenses

(285,586)

(219,438)

(243,462)

Net Income

184,493

53,094

187,677

Condensed cash flow (1)

Net cash used in operating activities

(34,442)

(172,003)

(257,733)

Net cash provided by financing activities

21,882

235,214

256,787

Cash and cash equivalents at beginning of year

63,368

157

1,103

Cash and cash equivalents at end of year

50,808

63,368

157

(1)Statement of cash flow corresponds to the FCP Fondo Inmobiliario Colombia without equity securities consolidated cash flow.

The information above represents the amounts before inter-company eliminations.

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As of December 31, 2021, 2020 and 2019, the profit allocated to non-controlling interest amounted to COP 92,353, COP 26,599 and COP 93,946, respectively.

As of December 31, 2021, 2020 and 2019, the accumulated non-controlling interest of the FCP Fondo Inmobiliario Colombia amounted to COP 1,369,084, COP 1,340,317 and COP 1,250,131, respectively.

Grupo Agromercantil Holding S.A.

On February 28, 2020, the Bank announced that it received a notice from BAM Financial Corporation (‘BFC’), which held a non-controlling interest of 40.00% of the common stock of Grupo Agromercantil Holding (GAH), notifying the Bank of BFC’s decision to exercise a contractual put option for the sale of the GAH common stock held by BFC to Bancolombia Panama S.A. (the Bank’s subsidiary domiciled in Panama) in accordance with preexisting agreements. On September 29, 2020, regulatory authorizations were obtained to complete the acquisition of the remaining 40.00% of the shareholding of the GAH. With those authorizations, the acquisition of 100.00% of the operations was completed and GAH is no longer considered a significant non-controlling interest for the Bank and its subsidiaries. Therefore, in accordance with IFRS 10, changes in the parent’s ownership interest in the subsidiary are considered as equity transactions.

The following table summarizes the net income and cash flows for the year ended December 31, 2019 GAH:

Year-Ended 2019

In millions of COP

Condensed statement of income

Net interest margin and valuation income on financial instruments after impairment on loans and financial leases and off-balance sheet credit instruments

218,536

Total fees and commission, net

132,845

Other operating income

68,288

Dividends received and equity method

668

Total operating income, net

420,337

Operating expenses

(478,133)

Income tax

19,367

Net income

(38,429)

Condensed cash flow

Net cash used in operating activities

(62,327)

Net cash provided by investing activities

273,604

Net cash used in financing activities

(26,926)

Translation adjustment

12,648

Cash and cash equivalents at beginning of year

1,500,647

Cash and cash equivalents at end of year

1,697,646

Other comprehensive income

Investments at fair value through OCI

(3,362)

Translation adjustment

9,281

Others

(8,093)

Total other comprehensive income

(2,174)

For the year 2021, there were no dividends declared, and for the year 2020 and 2019, the dividends received from Grupo Agromercantil amounted to COP 85,297 and COP 31,936, respectively.

D.Significant Accounting Policies

The significant accounting policies that the Bank uses in preparing its consolidated financial statements are detailed below:

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1.Functional and presentation currency

Items included in the financial statements of each of the Bank’s entities are measured using the currency of the primary economic environment in which the entity operates (‘the functional currency’). The consolidated financial statements are presented in Colombian pesos, which is the functional currency for the parent company, and the presentation currency for the consolidated financial statements. All transactions and balances in other currency than pesos are considered as foreign currency.

2.Transactions and balances in foreign currency

Foreign currency transactions are translated into the functional currency using the exchange rates at the dates of the transactions. Foreign exchange gains and losses resulting from the settlement of such transactions and from the translation of monetary assets and liabilities denominated in foreign currencies at period end exchange rates are generally recognized in net income. They are deferred in equity (other comprehensive income) if they relate to qualifying cash flow hedges and qualifying net investment hedges or are attributable to part of the net investment in a foreign operation.

Non-monetary items that are measured at cost are held at the exchange rate at the transaction date, while those which are measured at fair value in a foreign currency are translated using the exchange rates at the date when the fair value was determined. When a gain or loss on a non-monetary item is recognized in the consolidated statement of comprehensive income, any exchange component of that gain or loss is recognized in other comprehensive income. Conversely, when a gain or loss on a non-monetary item is recognized in net income, any exchange component of that gain or loss shall be recognized in net income.

3.Foreign subsidiaries

The results and financial position of foreign operations (none of which has the currency of a hyperinflationary economy) that have a functional currency different from the Bank´s presentation currency is translated into the presentation currency, as follows:

Assets and liabilities for each statement of financial position presented are translated at the closing rate at the date of that consolidated statement of financial position,
Income and expenses for each statement of income and statement of comprehensive income is translated at average exchange rates, and
All resulting exchange differences are recognized in other comprehensive income in translation adjustment reserve.

As part of the consolidation process, exchange differences arising from debt securities in issue and the portion of other financial securities designated as hedges of foreign operations that are determined to be an effective hedge are recognized in other comprehensive income in Translation adjustment reserve. When a foreign operation is sold or any debt securities in issue forming part of the net investment are repaid, the associated exchange differences are reclassified to net income, as part of the gain or loss on sale.

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign operation and translated at the closing exchange rate.

The table below sets forth the exchange rate used by the Bank and its subsidiaries to convert consolidated statement of financial position accounts and transactions in U.S. dollar into Colombian pesos:

December 31, 2021

December 31, 2020

December 31, 2019

Year-end exchange rate

3,981.16

3,432.50

3,277.14

Average rate for the period ended at

3,747.24

3,691.27

3,282.39

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4.Cash and cash equivalents

The Bank considers cash and cash equivalents to include cash and balances at banks and the Central Bank, interbank assets and reverse repurchase agreements and other similar secured lending that have original maturities up to 90 days, as shown in Note 4. Cash and cash equivalents.

5.Security deposits

Security deposits are assets pledged as collateral that correspond to cash guarantees made by the Bank to other financial institutions. The carrying amount is increased when a margin call is issued or when it is necessary to increase the trading quota; conversely, it is decreased when the aim is to lower that quota. The security deposits are recognized as other assets in the consolidated statement of financial position at the amount paid in favor of the counterpart and these assets are subject to interest recognition. These assets are included in the consolidated statement of financial position as “Other assets, net”.

6.Business combinations and goodwill

Business combinations are those transactions where an acquirer obtains control of a business (e.g., an acquisition or merger).

Business combinations are accounted for using the acquisition method as follows: a) identifiable acquired assets, liabilities and contingent liabilities assumed in the acquisition are recognized at fair value at the date of acquisition; b) acquisition costs are recognized in the consolidated statement of income as expenses in the periods in which the costs are incurred and the services are received; and c) goodwill is recognized as an asset in the consolidated statement of financial position or a gain from a bargain purchase.

The consideration transferred for the acquisition of a subsidiary is the fair value of the assets transferred, the liabilities incurred to the former owners of the acquiree, and the equity interests issued by the Bank (if any).

Goodwill is measured as the excess of the sum of the consideration transferred, the value of any non-controlled interest and, when applicable, the fair value of any previous equity interest in the acquired entity, over the net fair value of the acquired assets, liabilities or contingent liabilities assumed at the date of acquisition.

For each business combination, at the date of acquisition, the Bank measures the non-controlling interest by the proportional share of the identifiable assets acquired, as well as liabilities and contingent liabilities assumed by the acquired company, or by their fair value.

Any contingent consideration in a business combination is classified as a liability or as equity and is recognized at fair value at the date of acquisition, the liability is remeasured at subsequent reporting dates in accordance with IAS 37 Provisions, contingent liabilities and contingent assets, and the consideration classified as equity is not remeasured at subsequent reporting dates and its subsequent settlement is accounted for within equity.

The goodwill acquired in a business combination is allocated, at the date of acquisition, to the Bank's cash-generating units (or group of cash generating units) which are expected to benefit from the combination, regardless of whether other assets or liabilities of the acquiree are assigned to those units or group of units.

For business combinations achieved in stages, any previous equity interest held by the Bank in the acquiree is remeasured at its fair value at the date of acquisition and any resulting gain (or loss) is reported in the consolidated statement of income or other comprehensive income, as appropriate. Amounts related to such investments previously recognized in other comprehensive income that must be recycled through net income are reclassified to the consolidated statement of income, as if such investment had been sold. When the associate had other comprehensive income, which was not reclassified to profit or loss, the amounts were reclassified within equity to retained earnings once the investment was sold.

On November 30, 2021, the Bank acquired control of Vlipco S.A.S., a company that provides technology services. For further details of this transaction, see Note 9.3. Business combination.

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7.Financial instruments

A financial instrument is a contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity.

7.1.Recognition of financial assets and liabilities

Financial assets and liabilities are recognized in the consolidated statement of financial position when the Bank becomes party to the contractual provisions of the instrument. This includes regular way purchases and sales, which are those purchases and sales of financial assets that require the delivery of assets within the time frame established by regulation or convention in the marketplace. The Bank uses settlement date accounting for regular way contracts when recording financial asset transactions.

7.2.Offsetting of financial instruments

Financial assets and financial liabilities are reported on a net basis on the consolidated statement of financial position if and only if (i) there is currently a legally enforceable right to set off the recognized amounts and (ii) there is an intention to settle on a net basis, or to realize the asset and settle the liability simultaneously. The Bank does not offset income and expenses, unless required or permitted by an IFRS.

7.3.Fair value of financial instruments

The fair value of all financial assets and liabilities is determined at the consolidated statement of financial position date, for recognition or disclosure in the notes to the consolidated financial statements.

To determine fair value, characteristics of the asset or liability are taken into account in the same way that market participants would use when pricing the asset or liability at the measurement date; the following items are taken into consideration to assess the estimates:

Based on quoted prices (unadjusted) in active markets for identical assets or liabilities to which the Bank can access at the measurement date (level 1).
Based on inputs of valuation methodologies commonly used by the market participants, these inputs are other than quoted prices that are observable for the assets or liabilities, either directly or indirectly; considering inputs as quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable for the assets or liabilities like interest rates and yield curves observable at commonly quoted intervals, implied volatilities and credit spreads, and market-corroborated inputs (level 2).
Based on internal valuation techniques of discounted cash flow and other valuation methodologies, where one or more inputs are unobservable and therefore estimated by the Bank for the assets or liabilities, in the absence of observable inputs (level 3).

The accounting judgments used in determining fair value relate to matters such as liquidity risk, credit risk and volatility. The changes in estimates related to these factors could affect the recognized fair value of the financial instruments.

In Note 30. Fair value of assets and liabilities, an analysis is provided of the fair values of financial instruments and non-financial assets and liabilities, including further details about the measurement of fair value, hierarchy levels and transfers between levels, if any.

7.4.Financial assets

At initial recognition, the Bank measures financial assets at fair value plus, in the case of a financial asset that is not measured at fair value through profit or loss, the transaction costs directly attributable to the acquisition of the financial assets. Financial assets are then classified considering their subsequent measurement at fair value through profit or loss, fair value through OCI or amortized cost on the basis of the business model for managing the financial assets and the

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contractual cash flow characteristics of the instrument. In addition, for particular investments in equity instruments, in accordance with IFRS 9 Financial instruments, the Bank made the irrevocable election to present subsequent changes in fair value in other comprehensive income.

7.4.1 Money market operations

Interbank assets and interbank deposits

These are funds that the Bank lends to other financial institutions or borrows from the Central Bank and other financial institutions. The transactions in an asset position with maturity of up to ninety days are classified as cash equivalents, as long as they are not impacted by market fluctuations. The operations in an asset position with maturity greater than ninety days and all the operations in a liability position are measured at amortized cost and presented as “Other assets, net” or “Interbank deposits”, respectively, in the consolidated statement of financial position.

Repurchase agreements and other similar secured transactions

Asset Position

Asset position refers to transactions accounted for as collateralized lending in which the Bank purchases securities with an agreement to resell them back to the seller at a stated price plus interest at a specified date, not exceeding one year. Repos in asset position are initially recognized at the consideration paid and they are subsequently measured at amortized cost. The difference between the purchase value and resale price is recorded in net interest income and accrued over the life of the agreement using the effective interest rate method.

Liability Position

Liability position refers to transactions accounted for as collateralized borrowing in which the Bank sells debt securities with an agreement to repurchase them back from the buyer at a stated price plus interest at a specified date, not exceeding one year.

The securities sold under those agreements are not derecognized from the consolidated statement of financial position when the Bank substantially retains all of the risks and rewards of the securities. However, the securities are disclosed as pledged assets. The amounts received are initially recognized, at fair value, as a financial liability and subsequently measured at amortized cost. The difference between the sale value and the repurchase value is treated as interest expense and accrued over the life of the agreement by the effective interest rate method.

7.4.2 Debt and equity securities

Securities at amortized cost

Debt securities are classified at amortized cost only if the asset is maintained within a business model whose objective is to hold it in order to collect contractual cash flows and the contractual terms of the security give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. The subsequent measurement of its interest income is recognized using the effective interest rate method.

The effective interest method is a method used to calculate the amortized cost of an asset and to assign the income or cost in interest during the relevant period. The effective interest rate is the discount rate at which the present value of future estimated cash payments or those received through the expected life of the financial instrument, or, when appropriate, in a shorter time frame, are equal to the net carrying value at the beginning. To calculate the effective interest rate, the Bank estimates cash flows considering all the contractual terms of the financial instrument, including transaction costs and premiums granted minus commissions and discounts, but without considering future credit losses.

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Securities at fair value through profit or loss

These are equity securities and debt securities that are not subsequently measured at amortized cost or at fair value through other comprehensive income. The difference between the current fair value and the immediately preceding fair value of the respective security is recorded as a higher or lower value of the asset, affecting the consolidated statement of income.

Investments at fair value through other comprehensive income

Investments in debt securities are classified as measured at fair value through other comprehensive income if they are maintained under a business model whose objective is achieved by both obtaining the contractual cash flows and selling the instruments and, in addition, the instruments give rise, on specific dates to cash flows that correspond only to payments of capital and interest on the principal amount outstanding.

Changes in fair value of the investment are recognized in other comprehensive income, except for impairment gains or losses, interest income and foreign exchange gains or losses which are recognized in profit or loss. When the financial asset is written off, the accumulated gain or loss previously recognized in other comprehensive income is reclassified from equity to the consolidated statement of income. Interest income from these financial assets is recognized in the consolidated statement of income as “Interest and valuation on financial instruments” of the consolidated statement of income, using the effective interest rate method.

7.4.3 Equity instruments at fair value through other comprehensive income

The Bank has made an irrevocable election to present in other comprehensive income, subsequent changes in fair value of some equity instruments that are not held for trading. Dividends from this type of instrument are recognized in net income only when the entity’s right to receive payment of the dividend is established.

7.4.4 Loans and advances to customers and financial institutions, leases and other receivables

These are financial assets that consist primarily of corporate loans, personal loans (including mainly consumer finance and overdrafts), residential mortgage loans and financial leases. The Bank established that loans, advances to customers and other receivables are held within a business model whose objective is to hold them in order to collect contractual cash flows and the contractual terms give rise on specified dates to cash flows that are solely payments of principal and interest on the principal amount outstanding. They are initially measured at fair value, plus transaction costs and origination fees that are directly attributable to the acquisition. They are subsequently measured at amortized cost using the effective interest rate method.

7.4.5 Impairment of financial assets at amortized cost or at fair value through other comprehensive income ‘FVTOCI’

7.4.5.1 Allowance for loans, advances and leases

As described in section E. Use of estimates and judgments, paragraph 1. Credit risk Impairment and Note 6. Loans and advances to customers, net, Management assessed the adequacy of the allowance for loan losses based on evaluations of the loan portfolio using objective and subjective criteria. As disclosed by Management, expected credit losses are calculated using individual and collective models and methodologies based on assumptions and judgements considering historical credit data, current borrower situation and reasonable and supportable forecasts of future economic conditions. Collective models include parameters of probability of default at 12 months, probability of default throughout the lifetime of the obligation (when the loan is classified as stage 2), loss given default, and exposure at default with the inclusion of the prospective approach that includes assumptions of future macroeconomic conditions in plausible future scenarios. In addition, for loans individually assessed in stage 3, the Bank will evaluate defaulted significant loans, analyzing the debt profile of each debtor, the fair value of guarantees granted, information on the credit behavior and the future cash flows expected from the client.

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At the end of each period, the Bank assesses the impairment model based on the expected loss of a financial asset or a group of them measured at amortized cost, or at fair value through other comprehensive income, where the impairment loss will be measured from “day 1” after its initial recognition. The model is structured in three phases in which the financial asset can be categorized, from its initial recognition, considering the degree of credit risk, and the circumstances that have produced a significant increase in it, as described below:

Stage 1

Stage 2

Stage 3

(Initial recognition)

(Significant increase in credit risk

(Credit-impaired assets)

since initial recognition)

12-month expected credit losses

Lifetime expected credit losses

Lifetime expected credit losses

The expected loss is based on estimates of losses, including reasonable information about past events, current situations, and forecasts about future economic conditions.

The Bank has determined that the measurement of impairment of the loan portfolio and financial leasing operations can be made through a collective or individual assessment, in accordance with the amount of and characteristics of the loan.

Collective models include 12-months probability of default parameters (12-month PD), the lifetime probability of default (lifetime PD-when the loan is classified as stage 2), loss given default (LGD), and exposure at default (EAD) with the inclusion of the prospective approach. The individual analysis methodology is applied to significant exposures and includes the evaluation of weighted loss scenarios, considering the macroeconomic forecasts and the special conditions of each debtor for the future generation of the cash flow.

During 2021, some adjustments were implemented in the methodology to better estimate the ECL in the loan portfolio. In addition, the Bank recorded a general provision adjustment (Overlay) on the loans with relief granted as a consequence of the COVID-19 pandemic in Panama and Colombia.

The probability of default models were not updated with recent information, in order to exclude data from grace periods or extended terms granted in response to the pandemic; therefore, the models incorporate data up to February 2020.

These adjustments are explained in detail later.

Staging assessment

The staging assessment of a significant increase in credit risk can be classified in different stages:

Stage 1: Financial instruments that have not had a significant increase in credit risk since initial recognition, or that have low credit risk at the reporting date.
Stage 2: Financial instruments that have had a significant increase in credit risk since initial recognition (unless they have low credit risk at the reporting date), but that do not have objective evidence of impairment.
Stage 3: Financial assets that have objective evidence of impairment (OEI) at the reporting date.

For each of the stages, an expected credit loss (ECL) will be calculated which will include current and future conditions, both of the behavior of the portfolio and of different associated macroeconomic conditions. For stage 1, a 12-month ECL will be calculated which will acknowledge the expected credit losses that result from default events that are possible within 12 months after the reporting date, while for stage 2 and 3 a Lifetime ECL will be calculated which contains the expected credit losses that result from all possible default events over the expected life of the financial instrument.

Significant increase in risk

To establish whether an asset presents a significant increase in risk since the initial recognition, the Bank performs an assessment of quantitative and qualitative factors and reviews, for each portfolio, the rebuttable presumption of more than

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30 days of default. The way in which the Bank determines whether the credit risk of financial instruments has increased significantly since the initial recognition is as follows:

Quantitative criteria

Lifetime PD assessment: The Bank has determined that the most suitable quantitative way to establish the significant increase in credit risk is by comparing the residual lifetime PD at the initial recognition and the current lifetime PD. To measure this difference, two thresholds are defined:

Absolute threshold: Is the absolute difference between the value of the residual lifetime PD at the initial recognition and the current lifetime PD. This threshold determines the value from which a positive absolute variation identifies an increase in the risk of the instrument.
Relative threshold: It is a percentage variation between the value of the residual lifetime PD at the initial recognition and the current lifetime PD. This threshold determines the value from which a positive percentage variation identifies an increase in the instrument risk.

In the event the comparison of PD’s results in the surpassing of one threshold but not the other, it is not considered that there is a significant increase in the risk for the instrument.

If the instrument does not exceed the threshold, other qualitative criteria are assessed, which can identify a significant increase in credit risk even when the obligation is very close to expiration. These criterions are the following:

Qualitative criteria

The assets restructured by risk, where the client is experiencing financial difficulties, are classified in stage 2 and provisioned by lifetime expected credit loss until the instrument is canceled, or cured, or it is transferred to stage 3 because it fulfills the definition of default. The following table shows the cure period of the assets restructured by country:

Country

Portfolio

Months

SME Commercial

36

Colombia

Corporate

Does not apply

Mortgage

34

Consumer

22

Consumer

19

Panama

Commercial

Does not apply

Mortgage

14

Commercial

18

El Salvador

Consumer

18

Mortgage

34

Clients on the watch list with medium risk level.
The Bank additionally reviews every six months if there are collective criteria for the migration of a group of clients to stage 2, for example, if a significant change has occurred from the commencement of a specific product or geographic region, or the occurrence of industry events, regulatory, market or any other, that is considered a significant event with impact on the generation of future cash flow of the customer's operation.

The Bank implemented the following measures in Staging assessment as a consequence of the reprofile of the loan’s repayment schedule due to COVID-19:

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Measures applied in 2021:

In Colombia, some reliefs were provided until the month of August 2021, and for these clients the following measures were implemented:

1.The clients that in 2020 were identified with medium or high risk and classified in stages 2 or 3 were reviewed again in 2021 at the AEC committee (Special Client Administration), and those which were identified with less risk returned to stage 1 or stage 2 in accordance with the new risk level.
2.Clients who were given a relief in Colombia due to COVID-19 (similar to a restructuring), are classified in stage 2 for the following period of time:

Portfolio

Months

SME Commercial

12

Corporate

Client-to-client review

Mortgage

16

Consumer

12

3.Clients with payment concessions cannot upgrade a stage for a period of 3 months after the payment concession ends.

In Panama, at the end of December 2021, massive relief continues, so the following adjustments are made to the stage classifications:

Consumer loan clients identified as unemployed or whose wages have decreased and have not made at least 3 payments because these payments are not still due, are classified in stage 2.
In the mortgage portfolio, clients with massive relief who have not made at least 3 payments are not still due, are classified in stage 2.
Consumer loan clients without a payment agreement and who have not made any payment are classified in stage 3.

Measures applied in 2020:

1.Clients identified with greater risk through the implementation of expert models and crisis forums are classified in stage 2.
2.Clients with payment modifications that in the last year were past due more than 30 days are classified in stage 2.
3.Clients with payment concessions cannot upgrade a stage for a period of 3 months after the payment concession was granted.
4.Clients identified as affected by their ability to pay due to COVID-19 are classified in stage 2.

Refutable presumption of more than 30 days of default

The Bank has reviewed for each portfolio the presumption of a significant increase in 30 days past due and finds historical evidence that there is a relationship between this presumption and default, except for Banistmo's mortgage portfolio, where the Bank has refuted the presumption. The basis for refuting this presumption in Banistmo is that there is reasonable and sustainable information that shows that when the contractual payments are more than 30 days past due, this does not represent a significant increase in the credit risk of a financial instrument, the main causes being:

Banistmo has a percentage of the mortgage portfolio that remains in the delinquency range of 31-60 days for operational issues due to the collection of checks (which generate a high operational burden), so that usual payment practice exceeds 30 days; in accordance with IFRS 9.B5.5.20, when a non-payment is an administrative oversight, instead of a financial difficulty of the borrower, this presumption may be refused.

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There is no relationship between mortgages whose payments are past due for more than 30 days and default.

In accordance with the previous paragraph, the significant increase in credit risk for Banistmo's mortgage portfolio is defined at 60 days past due.

The following table show the participation for each of the stages and the distribution of stage 2 is detailed for the reasons that represent the significant increase in credit risk:

December 31, 2021

Stage 2

Portfolio

Stage 1

Threshold

Watch list

Restructured

**

More Than

COVID-19

Total

Stage 3

30 Days*

Measures

Commercial

84.74

%

37.67

%

59.77

%

1.00

%

1.14

%

0.42

%

7.28

%

7.98

%

Consumer

86.36

%

62.19

%

0.65

%

7.99

%

13.75

%

15.42

%

8.52

%

5.12

%

Mortgage

83.76

%

27.18

%

0.50

%

8.49

%

8.42

%

55.41

%

12.67

%

3.58

%

Total Portfolio

84.95

%

40.72

%

32.73

%

4.31

%

5.66

%

16.58

%

8.39

%

6.67

%

*The significant increase in credit risk for Banistmo's mortgage portfolio is 60 days past due.

** Restructured clients may also be shown in the columns Threshold and Watchlist if they are in those conditions too.

December 31, 2020

Stage 2

Portfolio

Stage 1

Threshold

Watch list

Restructured

**

More Than

COVID-19

Total

Stage 3

30 Days*

Measures

Commercial

82.20

%

20.80

%

73.80

%

0.80

%

1.40

%

3.20

%

8.10

%

9.70

%

Consumer

82.30

%

52.20

%

0.10

%

4.40

%

12.00

%

31.40

%

11.00

%

6.70

%

Mortgage

83.80

%

35.80

%

0.10

%

5.30

%

7.80

%

51.00

%

11.80

%

4.40

%

Total Portfolio

82.40

%

31.80

%

40.70

%

2.60

%

5.40

%

19.60

%

9.30

%

8.30

%

*The significant increase in credit risk for Banistmo's mortgage portfolio is 60 days past due.

** Restructured clients may also be shown in the columns Threshold and Watchlist if they are in those conditions too.

Definition of default

To establish whether an asset is in default, the Bank performs an assessment of quantitative and qualitative factors and reviews for each portfolio the rebuttable presumption of more than 90 days of default.

The criteria applied by the Bank to determine if there is a breach are the following:

Quantitative criteria

Clients with at least one written off loan.
Clients who are 90 or more days past due.

Qualitative criteria

Clients in special states of restructuring or business reorganization and insolvency agreements.
Clients on the watchlist with high risk level.
The Bank also aligns all products of the same client to stage 3 when one of its obligations is in default.

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Refutable presumption of more than 90 days of default

The Bank has reviewed for each portfolio the presumption of default in 90 days past due and finds historical evidence of high probability of loss at 90 days, except for Banistmo's mortgage portfolio, where the Bank has refuted the presumption. The basis for refuting this presumption is that there is historical evidence that shows that the default occurs at 180 days.

Measurement of expected credit losses by collective methodology

The quantification of the expected credit losses collectively is done according to the stage classification, the homogeneous groups defined in each type of portfolio and the client’s risk level.

The segmentation of homogeneous groups is carried out by type of client; for individuals it is grouped by product and for companies by industry segments defined from the sales level of the client.

Similarly, risk level is assigned based on the type of client. For individuals, the risk is measured using a behavioral scoring model for consumer products and a behavioral scoring for housing products; the function of these models is to rank the clients according to risk and thus have a better follow-up with them. Scoring is based on historical behavior and management variables for each one of the products. In Colombia, Guatemala and Panama, the rating system for the consumer portfolio is assessed using random forest methodology, which are mathematical models that allow a greater number of variables related to the client and that have more precise rating consistent with the level of risk. These methodologies have a fundamental role in the evaluation and monitoring of credit risk.

For companies, the level of risk is measured based on an internal rating model, which uses qualitative and quantitative variables as financial indicators of the client, with ranking on a scale between level 1 and 19. Also, involved in this process are qualification programs of the region, factors of the local market and the knowledge of the client in the market. In Colombia, a random forest methodology model is used for rating the SME portfolio; these are mathematical models which allow the use of a greater number of variables related to the client such as financial information, internal and external payment behavior, non- financial variables (such as: partners, seniority), sociodemographic and transactional information, imports, exports, among others, and have more precise rating consistent with the level of risk. These methodologies have a fundamental role in the evaluation and monitoring of credit risk.

The Bank implemented the following measures in the assignment of the score as a consequence of the reprofile of the loan’s repayment schedule due to COVID-19:

Measures applied in 2021:

1.Minimum qualification for customers with modified loans continues for 4 months after relief ends.

Measures applied in 2020:

1.Commercial clients are individually analyzed through crisis forums and the portfolio rating process carried out at the end of 2020.
2.Minimum score for modified or restructured clients.
3.Consumer loans with current relief at the end of 2021 are assigned the highest impairment rating between the current month and the rating before COVID-19 pandemic (February 2020).

For further details, please see Note 31. Risk management, section Description of Loans and Financial Leases.

To estimate the expected credit losses (ECL) under the collective methodology, the following formula is used:

ECL = Probability of Default * Loss Given Default * Esposure At Default

The factors are estimated using statistical models developed from internal historical information of the entity and then adjusted with forward-looking information as described below:

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Probability of Default (PD): Estimated probability of occurrence of a default of an instrument. IFRS 9 proposes the specification of this parameter and its application according to the classification of stages 1, 2 and 3.
oPD 12 months: The estimated probability of occurrence of a default in the next 12 months of the instrument’s life as of the date of analysis. The Bank defines the use of PD 12 months for current portfolio that does not present a significant increase in credit risk or any impairment evidence (portfolio classified in stage 1). To estimate the probability of default for 12 months, the Bank uses traditional techniques such as logistic regression, modeling the behavior of the portfolio by level of risk for each of the segments.
oLifetime PD: The estimated probability of occurrence of a default over the remaining life of an instrument, being dependent on the conditions of the product and the level of risk. The Bank defines the use of lifetime PD for portfolio with a significant increase in credit risk (portfolio classified in stage 2).

The Bank estimates this factor using survival models which propose a statistical analysis to quantify the survival rate of a portfolio for a given period. One of the advantages of the methodology is the inclusion of prepaid models.

The Bank made improvement in the stage 2 ECL assessment methodology to measure losses over the lifetime of the loan (Cox proportional hazards model, sometimes abbreviated Cox Model), which allow a better adjustment of the macroeconomic variables in the face of the COVID-19 situation.

oPD stage 3: The customers evaluated by the collective methodology in stage 3 have an associated probability of default of 100.00%.
Loss Given Default (LGD): The severity of Loss Given Default is the percentage of exposure that the entity ultimately expects to lose in the event of a default in a financial instrument. The general formulation for the calculation of the LGD is equal to (1 – Recovery Percentage), where the recovery percentage refers to the sum of the flows received from the transaction discounted at the rate for the client on the date of analysis on the total of the exposure at the time of default, including contractual debt sales and other recovery strategy. For secured products, this is primarily based on collateral type and projected collateral values, the use of appraisals to determine the value of the collateral and time to repossession and recovery costs observed.

The Bank made adjustments in the LGD parameter (Loss Given Default) and the collateral methodology, in order to incorporate maintenance expenses of the collaterals foreclosed upon, implement a greater segregation of default bands and eliminate the loan portfolio historic data that were not representative of the current portfolio.

Exposure at Default (EAD): The exposed value of the asset valued at amortized cost (includes the balance of capital, interest and accounts receivable), this is based on the contractual repayments owed by the borrower over a 12 month or lifetime basis.

For revolving products and those with available borrowing that is likely to be used in its entirety, the Exposure At Default (EAD) estimate considers the use of the CCF (risk conversion factor), in order to find a relationship corresponding to the used and unused component of the instrument. To estimate the expected credit losses (ECL), a component of probability of becoming loan is included.

To estimate the lifetime expected credit loss, the exposed balance is projected annually, taking into account the discount of contractual payments agreed with the client for each year. Cash flows are discounted at the effective interest rate or an approximation of it.

The Bank changed one of the assumptions used to measure the expected loss of stage 1. Where in the past, it was assumed that the loss occurs at the beginning of the year, as best practice it is now assumed that the loss occurs in the middle of the year.

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Forward-looking information incorporated in the ECL models

To incorporate the prospective information to the factors defined for the estimation of the expected loss, the Bank uses methodologies that correlate the historical behavior of the portfolio with certain economic variables. The Bank uses projections based on three macro scenarios (base, pessimistic and optimistic); each scenario has a plausible probability of occurrence to evaluate the best estimate of the expected loss under possible future economic conditions.

To make the projections, the Corporate Economic Research team has defined a process for the generation of estimates under two perspectives: thematic and analytical.

Thematic Perspective: In the first instance, a series of external variables are defined, which are those whose values are established at a global level and in whose definition the idiosyncratic dynamics of the analyzed country have no incidence. As these are issues whose detailed study is beyond the scope of the Corporate Economic Research team, the Bank uses as reference the estimates made by external analysts.
Analytical Perspective: This consists in the compilation of the historical information for the most important economic and financial variables of the country. The information bases are compiled from official sources, which mostly correspond to official authorities, such as the Superintendency or Central Bank of each country. The Bank estimates forecasts based on time series models widely used in econometrics.

As a result, projections are obtained for the economic variables of interest, which are formulated monthly in a time horizon that includes the current year and five subsequent years. After five years, given the technical difficulties and the high uncertainty, the projection of the economic variables for the total remaining useful life of each instrument corresponds to the value of the last projection.

The Bank considers that a five (5) years projection horizon continues to be reasonable and that maintaining the fifth-year estimate for subsequent periods is a good approximation. This is based on the natural behavior of any statistical or econometric exercise of variable projection, in which the series tend towards a reversion to the mean or, in this case, to the long-term trend or equilibrium level. Then, in subsequent periods they remain there once the macroeconomic projections reach that steady state and only the materialization of a shock (unpredictable, so it is not possible to project when it will happen) would cause a deviation.

It is reasonable to think that in a period of 5 years, the macroeconomic variables projection would already be at a level very close to their equilibrium, since historically the maximum periods of consecutive deviation above or below the long-term trend (more or less 0.25 standard deviations of the variable) of the economic cycle (from the series of annual economic growth in the period 1972-2020) has been precisely a period of 5 years. With the current projections as of December 31, 2021, although the economic shock of the COVID-19 pandemic was of unprecedented magnitude, the subsequent economic recovery has also occurred at an unprecedented speed, so the scenario that incorporates the figures for the fifth year of the projection proposes records very close to the long-term levels of the variables and allows this assumption to remain valid.

Economic scenario weightings

To incorporate not only a perspective, but also to recognize the uncertainty surrounding the short and medium-term economic context that the country will experience, the projection work incorporates three scenarios: base, optimistic and pessimistic.

It is intended that each perspective contain reasonable expectations and that each has a relevant level of probability associated with it. In other words, we seek to formulate possible, not extreme, scenarios. Due to economic events and risks related to COVID-19, at the closure of 2020 the economic scenario weightings were as follows: base scenario with a weighting of 60.00%, pessimistic scenario with a weighting of 30.00%, and finally optimistic scenario with a weighting of 10.00%. In 2021, the scenarios are weighted as follows:

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Country

Optimistic

Base

Pessimistic

2020

2021

2020

2021

2020

2021

Colombia

10.00

%

20.00

%

60.00

%

50.00

%

30.00

%

30.00

%

Panama

10.00

%

15.00

%

60.00

%

60.00

%

30.00

%

25.00

%

El Salvador

10.00

%

16.00

%

60.00

%

66.00

%

30.00

%

18.00

%

Guatemala

10.00

%

15.00

%

60.00

%

55.00

%

30.00

%

30.00

%

The weight changes on the distribution of GDP growth forecasts are mainly based on the impact that the COVID-19 had throughout 2020 and 2021.

With the support of the Bank's transactional information, it was possible to recognize early the impact of the consecutive extensions of measures to contain the spread of the virus on the forecasts of GDP growth. Since the shock generated by the pandemic led to a severe deterioration of real and financial variables, probabilities assigned to economic scenarios were adjusted in order to incorporate a higher likelihood of negative outcomes.

However, at the end of 2021, economic conditions have improved substantially. Indeed, the recovery of productive activities has far exceeded the estimates made at the beginning of 2021. This has been possible thanks to the progress of vaccination plans, the deployment of monetary and fiscal stimulus measures, the rebound in private consumption, job recovery and the good performance of the financial sector. Thus, for 2021 the OECD estimates global GDP growth of 5.6%, while for Colombia the projection is 10%. Such figures would indicate that at the end of 2021, both the world economy and the Colombian economy would be larger than they were before the pandemic. In addition, the most recent perspectives suggest that from 2023 growth rates in the world would converge to the levels observed before COVID-19.

In accordance with the above, one of the main impacts on the provision is the update of the macroeconomic scenarios. The Bank implemented the following measures on the macroeconomic series generated by COVID-19.

Measures applied in 2021:

1.On December 31, 2021 the moving averages explained below were eliminated.
2.To mitigate excessively procyclical assumptions when determining the provisions caused by the volatility of the macroeconomic forecasts, the Bank used a temporary adjustment to the allowance as a single non-recurring event in the ECL measurement process associated with the mid-term macroeconomic forecasts stabilization in Colombia due to the smoothing of the macroeconomic variables. This analysis is based on the review of the strong contraction and recovery of macroeconomic variables during 2020 and 2021 and led to the constitution of COP 536,517 as an Overlay or additional provision which will be evaluated in the course of 2022.

Measures applied in 2020:

A moving average of the macroeconomic variables was performed by the Bank, following the recommendations made by the International Accounting Standards Board (IASB), in order to consider the guidelines issued by international regulators regarding the application of the IFRS 9 standard in the context of the COVID-19 pandemic as a means to mitigate excessively procyclical assumptions when determining the provisions caused by the volatility of the macroeconomic forecasts that result in the constitution of significant allowances for loans followed by releases of allowances for loans in comparable magnitudes.

The two forms of moving average used were a seven -and thirteen-month window centered on the month of analysis. Thus, the new softened economic series will be for each month the average of the previous three or six months, of the current month and that of the following three or six months. These moving averages levels will be denoted "3-1-3" and "6-1-6", respectively.

Below were the moving averages applied to each geography in:

Panama: 6-1-6 moving averages.
Colombia, El Salvador and Guatemala: 3-1-3 moving averages.

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The following is a comparison of the main macroeconomic variable projected in each country, "GDP growth", used to estimate ECL as of December 31, 2021 and December 31, 2020:

As of December 31, 2021

Colombia

Panama

Cutoff

Optimistic

Base

Pessimistic

Optimistic

Base

Pessimistic

2021

10.40

%

10.00

%

9.60

%

18.00

%

16.00

%

13.50

%

2022

5.70

%

4.00

%

2.40

%

7.50

%

6.50

%

4.50

%

2023

5.30

%

3.40

%

1.50

%

5.50

%

4.50

%

3.50

%

As of December 31, 2021

Guatemala

El Salvador

Cutoff

Optimistic

Base

Pessimistic

Optimistic

Base

Pessimistic

2021

7.10

%

5.70

%

4.40

%

11.00

%

9.50

%

7.50

%

2022

5.20

%

4.30

%

3.00

%

4.30

%

3.70

%

2.80

%

2023

4.00

%

3.40

%

2.30

%

2.60

%

2.30

%

1.80

%

As of December 31, 2020

Colombia

Panama

Cutoff

Optimistic

Base

Pessimistic

Optimistic

Base

Pessimistic

2020

(6.50)

%

(7.40)

%

(9.80)

%

(17.70)

%

(19.20)

%

(21.70)

%

2021

8.20

%

5.70

%

3.20

%

10.00

%

6.50

%

2.90

%

2022

5.50

%

4.50

%

4.00

%

5.80

%

4.80

%

3.80

%

As of December 31, 2020

Guatemala

El Salvador

Cutoff

Optimistic

Base

Pessimistic

Optimistic

Base

Pessimistic

2020

(1.60)

%

(2.90)

%

(3.50)

%

(6.00)

%

(7.00)

%

(8.20)

%

2021

3.50

%

3.00

%

2.50

%

4.40

%

3.40

%

2.60

%

2022

4.00

%

3.50

%

2.80

%

3.70

%

3.00

%

2.40

%

Special methodologies applied in stage 3

Collateral methodology

For defaulted loans (stage 3) when it is determined that the fundamental source of collection of the loan is a guarantee, the amount of the loss is estimated as the balance owed minus the weighted net present value of the market value of the collateral, estimated through appraisals with an age no longer than one year, minus the costs of obtaining, maintaining and selling the collateral, and affected by several macroeconomic scenarios with an expected probability of occurrence that result in a weighted expected loss.

Individual methodology

The Bank will individually evaluate defaulted loans (stage 3) greater than COP 15,000 or USD 5 millions for foreign subsidiaries, analyzing the debt profile of each debtor, the guarantees granted and information on the credit behavior of the client and of the sector. Significant financial assets are considered in default when, based on current or past information and events, it is probable that the entity will not be able to recover all the amounts described in the original contract, including the interest and commissions agreed to in the contract. When a significant financial asset has been identified as being in default, the amount of the loss is measured as the balance due minus the weighted net present value of the expected future cash flows under two minimum macroeconomic scenarios with an expected probability of occurrence.

Customers classified as individual methodology will be evaluated at least twice a year and, additionally, each time a relevant event occurs that reflects in significant changes in their level of risk and that leads to a change in the scenarios previously analyzed. The relevant events can be:

Significant changes in the value of the guarantee,
Expected or adverse changes in the business,
Potentially shocking regulatory changes for the business,

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Changes they make in their commercial and operational dynamics, and
Significant amount of payments made by the client.

To establish the future cash flows expected from the client, two approaches are presented, which may be via cash flow generation or via execution of some type of guarantee or liquidation of assets, that is, “Going Concern” or “Gone Concern” approach.

Approach via cash flow: This refers to an analysis under the premise of "Going concern", that is, it is assumed that the payment of the obligation will be made through the client's cash flow. The expected NPV calculation with a cash flow approach includes:

Financial projections of the client.
Debt simulator.
Expected NPV calculation.

Approach via guarantee recovery: This refers to the "Gone concern", that is, it is assumed that the payment of the obligation will be given through the execution of guarantees, liquidation of assets, the execution of personal guarantees and adjudication of assets through judicial processes. The calculation of the NPV with guarantee approach includes:

Analysis of the guarantee.
Future value of the guarantee.
NPV calculation.
Recovery times.

Future cash flows are estimated based on two scenarios (base and alternative) that can be affected by the aforementioned variables.

General provision (Overlay) on the loans with relief granted

At December 31, 2021 the Bank recorded in Panama and Colombia a general provision adjustment (Overlay) on the loans with relief granted as a consequence of the COVID-19. This overlay is a result of the application of the COVID-19 measures mentioned throughout the policy in the items “significant increase in risk” and “measurement of expected credit losses by collective methodology”.

In Panama the variables considered to establish the Overlay are:
oLevel of impact on the customer's ability to pay.
oNumber of payments made.
oContact level.

The Overlay in Panamá resulting from the application of the aforementioned rules amounted to COP 354,620 at December 31, 2021.

In Colombia the variables considered to establish the Overlay are:
oRating deterioration for the modified and restructured portfolio, according to the level of risk identified.
oMigration of clients to stage 2 because an increase in risk is identified, although the obligation has a relief.

The Overlay in Colombia resulting from the application of the aforementioned rules amounted to COP 372,596 at December 31, 2021.

The other countries at the end of December 2021 do not present a portfolio with financial relief or constitution of Overlays.

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7.4.5.2 Investment impairment

Investments are classified in stages according to the risk level (rating), as follows:

Stage 1:

Investments rated at investment grade.
Investments rated at speculation grade, if:
oThe current external rating is maintained or improved against the rating granted on the date of purchase.
oIf there is a rating deterioration, the deterioration is lower than the number of notches that signify a significant increase in risk.

Stage 2:

Investments that pass from an investment grade rating to speculation level.
If there is a rating deterioration, the deterioration is a number of notches that signify a significant increase in risk.

Stage 3:

Investments that are classified as default.

Significant increase in risk

Investments classified in stage 2 include those instruments that meet the corporate definition of a significant increase in risk. To establish whether a security has a significant increase in risk since the initial recognition, an assessment of the deterioration of the rating in the current date is made against the rating granted at the time of purchase; according to the origin classification there may be an increase with 1, 2 or 3 notches, as shown in the following table:

EXTERNAL RATING ORIGIN

SIGNIFICANT INCREASE

IN RISK

Ba1/BB+

3 Notches

Ba2/BB

3 Notches

Ba3/BB-

3 Notches

B1/B+

2 Notches

B2/B

2 Notches

B3/B-

1 Notch

Caa/CCC

1 Notch

Measurement of expected losses:

[Amortized Cost or Market Position (Exposure)] * PD (Probability of default) * LGD (Loss given default)

All instruments classified in stage 1 will be assigned a default probability for 12 months.
All instruments classified in stage 2 will be assigned a probability of default for the life of the instrument.
All instruments classified in stage 3 will be assigned a default probability of 100.00%.

To estimate the impairment of the instruments if the issue has an external rating, provision is made with the PD (Probability of default) of the external rating agency; if it does not have an external rating, it is determined from the internal rating model and the default probability of the portfolio.

In all cases, the LGD (Loss Given Default) is the parameter calculated by the external rating agency for the investment portfolio at the closure of December 2021 it corresponds to 65.80%.

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7.4.6 Restructured and modified financial assets

A financial asset may be modified by changing the contractual terms due to financial difficulties of the debtor, or for other commercial reasons.

Restructuring

Loan restructuring is an alternative to achieve proper management of collection. The loan restructuring is implemented through amendments to the contractual terms, resulting in changes of rates and payment terms. However, at the time of restructuring, the Bank seeks to retain and enhance the collateral available if possible.

In a restructuring, real and personal property can be received as foreclosed assets in partial cancellation of the receivables. The terms are reviewed in each negotiation to determine if the client should continue in the portfolio and, if so, the terms to restore the business relationship after a certain time.

Restructuring due to a customer’s credit risk difficulties is typically assessed as a non-substantial modification and therefore does not lead to derecognition. When a financial asset is restructured, the difference between the original contractual cash flow and the new cash flow of the restructured asset discounted at the original effective interest rate is recognized as a gain or loss in the consolidated statement of income as “Interest income on loan and financial leases”, and the costs and fees are deferred and will be amortized by the remaining life of the modified asset.

Modifications

For other modifications that do not address credit risk, the Bank assesses whether the modification is substantial, given the fact that the changes in contractual terms differ substantially from the original contract, based on the analysis of qualitative variables (including returns based on profit sharing, guarantees, other collateral, or credit enhancements that significantly affect the credit risk profile associated with the loan, changes in currency and/or debtor) and quantitative assessments in some cases. When the modifications result in a derecognition, the renegotiated contract is a new loan and the impairment is evaluated in accordance with the Bank's risk policy, initially recognizing the loan in stage 1 and evaluating the significant increases in credit risk from the date of modification onwards. Likewise, the costs and fees are written off, which are recognized immediately in the consolidated statement of income. New credit-impaired loans purchased or originated are not recognized.

Modifications that do not result in derecognition are assessed as non-substantial modifications, and the carrying amount is recalculated as the present value of the modified contractual cash flows discounted at the original interest rate, recognizing the effect of modification in the consolidated statement of income as “Interest income on loans and financial leases”. Similarly, costs and fees are deferred and will be amortized for the remaining life of the modified asset.

For further information about the relief provided by the Bank to company and individual customers and the impact on provisions for impairment of financial assets, see section E. Use of estimates and judgments, paragraph 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below and Note 31. Risk management.

7.4.7 Leases

7.4.7.1 The Bank as lessee

On entering a new lease contract, the Bank recognizes a right-of-use asset and a liability. Both the right-of-use asset and the lease liability are measured at the present value of the remaining lease payments, discounted using the lessee’s incremental borrowing rate. Additionally, the right-of-use asset includes 1) the amount of the initial measurement of the lease liability; 2) lease payments made, or costs incurred by the lessee at or before the commencement date, less any lease incentives received; and 3) costs to be incurred in dismantling and removing the underlying asset, restoring the site on which it is located or restoring the underlying asset to the condition required by the contract.

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Subsequently, the Bank measures the right-of-use asset at cost less any accumulated depreciation and any accumulated impairment losses and adjusted for any remeasurement of the lease liability. The Bank measures the lease liability by increasing the carrying amount to reflect interest on the lease liability, reducing the carrying amount to reflect the lease payments made, and remeasuring the carrying amount to reflect any new expectation or lease modifications. Each lease payment has been allocated between the liability and interest expenses. The accrued interest on the lease liability for each period over the lease term will be the amount that produces a constant periodic rate of interest (incremental borrowing rate) on the remaining balance of the liability for each period.

The Bank does not recognize right of use assets and lease liabilities for 1) leases for a period of less than 12 months that do not contain a purchase option; and 2) leases in which the underlying asset is of low value. The lease payments related to these exemptions are recognized as an expense in the consolidated statement of income on a straight-line basis over the lease term.

7.4.7.2 The Bank as lessor

The lease agreements entered into by the Bank are classified at the initial recognition as financial or operating leases.

The Bank classifies a lease as a financial lease when according to the agreement substantially all the inherent risks and benefits are transferred to the lessee. Financial leases are recognized as the sum of the minimum payments to be received and any unguaranteed residual value, discounted at the lease interest rate. Otherwise, the lease is classified as an operating lease, which is classified in the consolidated statement of financial position as premises and equipment or investment property. The initial direct costs incurred in the negotiation of an operating lease are added to the carrying value of the leased assets and recorded as a cost during the lease term on the same basis as the lease income. The contingent rents of the leases are recorded as income in the period in which they are obtained.

Among the risks transferred are the possibilities of losses through underutilization, technological obsolescence, decrease in profitability or changes in the economic environment. Among the benefits derived from the use are the expectation of profit over the economic life of the asset and eventually, the appreciation of the changes of its residual value or realization of the asset.

The following are indications of transfer of risk and rewards of ownership to the lessee:

The agreement indicates that the lessee has the option to purchase the asset at a price that is expected to be equal to or less than 10% of the fair value of the asset, upon termination of the lease.
The term of the lease covers most of the economic life of the asset, even when the lease does not transfer the ownership of the underlying asset to the lessee at the end of the lease term, i.e., when the minimum lease term represents 75% or more of the economic life of the leased asset.
At the inception of the lease, the present value of the minimum lease payments amounts to at least 90% of the fair value of the leased asset.
The leased assets are of such a specialized nature that only the lessee has the possibility of using them without making significant modifications.

If during the lease term, the lessor and the lessee decide to modify the initial conditions, and the agreed changes result in a different classification, then the modified agreement will be considered a new lease with new clauses that will lead to the classification of a financial or operating lease, as appropriate.

7.5. Financial liabilities

At initial recognition, the Bank measures its financial liabilities at fair value. The transaction costs that are directly attributable to the financial liability are deducted from its fair value if the instruments are subsequently recognized at amortized cost or will be recognized in the consolidated statement of income if the liabilities are measured at fair value.

Derivative liabilities are measured at fair value through profit and loss and the gains or losses of those liabilities are recognized in the consolidated statement of income for subsequent measurements. Non-derivative financial liabilities are

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measured at amortized cost using the effective interest rate. Interest expenses are recognized in the consolidated statement of income unless the financial liability is designated as at fair value through profit or loss, for which it is required to present the effects of changes in the liability’s credit risk in other comprehensive income.

7.5.1 Compound instruments

Compound financial instruments that are comprised of both a liability and equity component must be separated and accounted for separately. Therefore, for initial measurement, the liability component is the fair value of a similar liability which doesn´t have an equity component (determined by discounting future cash flows using the market rate at the date of the issuance). The difference between the fair value of the liability component and the fair value of the compound financial instrument, considered as a whole, is the residual value assigned to the equity component. After initial recognition, the liability component of a compound financial instrument is measured at amortized cost using the effective interest method. The equity component of a compound financial instrument is not re-measured subsequent to initial recognition. The liability component corresponds to the preferred dividend related to 1% of the subscription price, which is the payment of the minimum dividend on the preferred shares for each period in accordance with the Bank’s bylaws.

7.5.2 Financial guarantee contracts and loan commitments

In order to meet the needs of its customers, the Bank issues financial standby letters of credit, bank guarantees and loan commitments. Loan commitments are those agreements under which the Bank has an irrevocable obligation to grant the loan. The financial guarantee contracts issued by the Bank are contracts that require the issuer to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payment when due to accordance with the original or modified terms of a debt instrument.

Both financial guarantee contracts and loan commitments are initially recognized as liabilities at fair value, which is normally the fee received, adjusted for the directly attributable transaction costs incurred. Subsequently, liabilities are measured at the higher of the provision amount measured according to IFRS 9, and the amount initially recognized, less the accumulated amortization recognized according to IFRS 15 Revenue from contracts with customers.

Income derived from guarantees is recognized as fees and commission income in the consolidated statement of income over the term of the contract, in accordance with the method and frequency of commission’s payments.

7.6 Derecognition of financial assets and liabilities

Financial assets are derecognized when the rights to receive cash flows from the financial assets have expired or have been transferred, and the Bank has transferred substantially all the risks and rewards of ownership, or when the Bank neither transfers nor retains substantially all of the risks and rewards of ownership but it does not retain control of the financial asset.

On derecognition of a financial asset, the difference between (a) the carrying amount (measured at the date of derecognition) and (b) the consideration received (including any new asset obtained less any new liability assumed) is recognized in net income.

In transactions in which the Bank neither transfers nor retains substantially all the risks and rewards of ownership of a financial asset, the Bank continues to recognize the asset to the extent of its continuing involvement, determined by the extent to which it is exposed to changes in the value of the transferred financial asset.

A financial liability is removed from the consolidated statement of financial position when it is extinguished, that is, when the obligation is discharged, cancelled or expired.

Debt exchange

The Bank assesses whether the instruments subject to exchange are substantially different from each other, considering qualitative aspects such as currencies, terms, rates, conditions of subordination, regulatory framework, among others; and

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quantitative aspects, including whether the present value of discounted cash flows under the conditions of the new instruments (including any commission paid net of any commission received) and using the original effective interest rate to calculate the discount, is at least 10 percent different from the discounted present value of the cash flows that still remain of the original financial liability.

When it is determined that the instruments subject to debt exchange are not substantially different (based on the analysis of qualitative variables such as changes in currency or emission market, and quantitative assessments in some cases), the transaction is recognized as a debt modification. In this case, the amortized cost of the modified liability is adjusted to the present value of the estimated contractual cash flows which are discounted at the original effective interest rate of the financial instrument, and a gain or loss is recognized immediately in profit or loss. Incremental costs and commissions adjust the carrying amount of the liability and are amortized over the remaining life of the modified liability; its subsequent measurement continues at amortized cost. In debt exchanges where the new instrument is considered substantially different, the liability is derecognized against the consolidated statement of income, and a new financial liability arises.

7.6.1 Written-Off loan portfolio

Loans are written off when the Bank concludes there is no realistic expectation of recovery of the loans and receivables balances from a client or third party. In general, this characteristic will be fulfilled when the following delinquency conditions are present:

Type

Length of delinquency

Consumer

180 days, 450 days for vehicles in GAH, 720 days for loans with mortgage guarantee in Banco Agricola and 1,080 days for loans with mortgage guarantee in Banistmo

Commercial

360 days

Small Business Loan

180 days, 1,080 days for loans with guarantee in Banistmo

Mortgage

1,080 days in Banistmo, 720 days in Banco Agrícola and 1,440 days in GAH

Among the reasons underlying a loan's non-recoverability are the estimated recovery time of the obligation and the probable recovery percentage given the existence or lack of collateral. When default conditions are present, it is initially necessary to evaluate whether the collateral that supports the loan generates a reasonable expectation of recovery; if so, the necessary steps are taken to realize on the collateral prior to writing-off the loan. In cases where the collateral net fair value indicates that there are no reasonable expectations of recovery, loans are written-off in the consolidated financial statements.

7.7. Derivatives financial instruments

A financial derivative is an instrument whose value changes in response to changes in a variable such as an interest rate, exchange rate, the price of a financial instrument, a credit rating or a credit index. This instrument requires no initial payment, or a smaller investment than would be required for other financial instruments with a similar response to changes in market conditions, and it is generally settled at a future date. The Bank recognizes its derivatives financial instruments at fair value based on the prices and methodologies provided by the official pricing services provider (Precia). Counterparty credit-risk adjustments are applied to derivatives when the Bank’s position is a derivative asset and the Bank’s credit risk is incorporated when the position is a derivative liability. For further information, see Note 30. Fair value of assets and liabilities, section d. Credit valuation adjustment.

The Bank carries out derivative transactions to facilitate the business of clients related to the Management of their market and credit risk, managing the exposure in its own position to changes in interest rates and risks in exchange rates, or to obtain benefits from changes in valuations experienced by these instruments in the market. Derivatives are recognized and measured at fair value through profit or loss, unless such derivatives are designated as hedging instruments in cash flow hedges or as a hedge of a net investment in a foreign operation. In those cases, the effective portion of changes in the fair value of the derivatives are recognized in other comprehensive income. All derivatives are carried as assets when fair value is positive and as liabilities when fair value is negative.

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7.7.1 Hedge accounting

Fair value hedges are used by the Bank, through its Panamanian subsidiary, Banistmo, to protect against changes in the fair value of investment securities that are attributable to interest rate variability. When the hedging relationship is considered to be highly effective, the changes in value of the hedging derivative are accounted for according to their classification, as fair value hedges, cash flow hedges and hedges of net investment in foreign operations, as set out in the paragraph below.

The Bank assesses at the inception of the hedge and on a monthly basis during the life of the instrument, whether the hedge used in the transaction is expected to be aligned with the hedge effectiveness requirement (prospective effectiveness):

Economic relationship between the hedging instrument and the hedged item.
The effect of credit risk does not predominate over the value of the economic relationship.  
Designated hedge ratio is consistent with risk management strategy.

The Bank discontinues the hedge accounting when the hedging relationship no longer meets the criteria provided for hedge effectiveness or when the hedging instrument expires or is sold, terminated or exercised. Consequently, the item no longer complies with the hedge accounting conditions or the hedging relationship no longer complies with the risk management objective. When hedge accounting for a fair value hedge is terminated, the previous adjustments related to the changes in fair value of the hedged item are subsequently recorded in the consolidated statement of income in the same manner as other components of the carrying amount of that asset. When hedge accounting for a cash flow hedge is terminated, the accumulated gains and losses recorded in equity will be reclassified to the consolidated statement of income in the same period or periods during which the hedged expected future cash flows are realized.

Before the establishment of hedge accounting, the Bank documents the relationship between hedged items and hedging instruments, as well as its risk management objectives and hedging strategies, which are approved by the Risk Management Committee as the body designated by the Board of Directors.

Hedge relationships are classified and accounted for in the following ways:

Fair value hedges are designated to protect against the exposure to changes in the fair value of recognized assets or liabilities or unrecognized firm commitments.

Changes in the fair value of derivatives that are designated and qualify as hedging instruments in fair value hedges are recognized in the consolidated statement of income as interest and valuation on financial instruments. The change in fair value of the hedged item attributable to the hedged risk is included as part of the carrying value of the hedged item, and it is also recognized in the aforementioned item of the consolidated statement of income.

For fair value hedges that are related to items accounted for at amortized cost, the adjustments to the carrying value are amortized through the consolidated statement of income during the remaining term until their expiry.

The amortization of the effective interest rate shall begin as long as there is an adjustment to the carrying value of the hedged item and shall begin no later than when the hedged item ceases to be adjusted for changes in its fair value attributable to the risk being hedged. The adjustment is based on a recalculated effective interest rate at the date amortization begins. If the hedged item is derecognized, the non-amortized fair value is recognized immediately in the consolidated statement of income. If the hedge instrument expires or it is sold, terminated or exercised, or when the hedge no longer meets the criteria for hedge accounting, the Bank discontinues prospectively the hedge accounting. For the items hedged at amortized cost, the difference between the carrying value of the item hedged at the termination of the hedge and the nominal value are amortized using the effective rate method during the time beyond the original terms of the hedge. If the hedged item is derecognized, the remaining value to amortize is recognized immediately in the consolidated statement of income.

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When an unrecognized firm commitment is designated as a hedged item, the subsequent cumulative change in the fair value of the firm commitment attributable to the hedged risk is recognized as an asset or liability with corresponding gain or loss recognized in net income.

Cash flow hedges are used mainly to manage the exposure to variability related to the cash flow attributable to a specific risk associated with an asset or liability recognized on the consolidated statement of financial position or to a highly probable forecast transaction.

The portion of the gain or loss on the hedging instrument that is determined to be an effective hedge is recognized in other comprehensive income. The ineffective portion of the gain or loss on the hedging instrument is recognized in the consolidated statement of income.

If the hedging instrument expires or is sold, terminated or exercised, without replacement or rollover into another hedging instrument, or if the hedging designation no longer meets the criteria provided for the hedge effectiveness requirements after any subsequent rebalancing adjustment, any accumulated gain or loss previously recognized in OCI remains in OCI, until the planned operation or the firm commitment affects the result.

The Bank ceases hedge accounting when the hedging relationship ceases to meet the objective of managing the hedged risk when the hedging instrument expires or is sold, terminated, or exercised, or when it no longer qualifies for hedge accounting. Any gain or loss recognized in other comprehensive income and accumulated in equity at that time remains in equity and is recognized in other comprehensive income when the forecast transaction is ultimately recognized in net income. When a forecasted transaction is no longer expected to occur, the gain or loss accumulated in equity is recognized immediately in net income.

Hedges of a net investment in a foreign operation: In accordance with IFRS 9 and IFRIC 16 Hedges of a net investment in a foreign operation, the Bank has decided to apply the hedge accounting of the foreign currency risk arising from currency translation of consolidated financial statements and goodwill of its net investment in Banistmo, designating as a hedging instrument of certain debt securities issued by the parent company. The hedge accounting requires that the Bank accounts for the gain or loss derived from the foreign exchange differences related to the debt securities that are determined to be an effective hedge is recognized in other comprehensive income, as is the currency translation adjustment of the Banistmo operation into the presentation currency as required by IAS 21 Effects of changes in foreign exchange rates as detailed in 2. Transactions and balances in foreign currency.

7.8. Day one profit adjustment

If an asset has been acquired, or a liability has been assumed, in a market transaction, it might be assumed that the transaction price can be taken to be the fair value of the asset or the liability. However, the fair value of the financial asset or financial liability can be different from the transaction price at initial recognition. When the amounts are not equal, the asset or liability should be measured at fair value and the difference between the transaction price and fair value is required to be recognized as follows:

If the fair value is assessed as Level 1 based on the inputs or the valuation technique uses only data from observable markets, therefore Bank recognizes the difference as a gain or loss on initial recognition.
In all other circumstances, the Bank defers day one gain or loss recognition in the consolidated statement of income over the life of the transaction.

8. Premises and equipment

Premises and equipment include tangible items that are held for use, for rental to others, or for administrative purposes and are expected to be used for more than one period.

Items of premises and equipment are expressed at cost less accumulated depreciation and impairment losses. Depreciation is calculated using the straight-line method, in order to derecognize the depreciable amount of promises and equipment

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over the estimated useful lives of the assets. The depreciable amount is the cost of an asset less its residual value. The estimated useful lives for each asset group are:

Asset group

Useful life range

Buildings

10 to 75 years

Furniture and fixtures (1)

5 to 20 years

Computer equipment

3 to 20 years

Equipment and machinery

3 to 40 years

Vehicles

3 to 6 years

(1)Companies in El Salvador have a useful life range of 4 to 20 years.

The asset’s residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period. When there is a significant change, the depreciation and the charge to the consolidated statement of income are adjusted based on the new estimation.

The Bank assesses at the end of each year whether there is any indication of external or internal reduction in the asset’s recoverable value. If there is any indication of impairment, the Bank estimates the recoverable amount of the assets and then recognizes the impairment loss in the consolidated statement of income.

An impairment loss is recognized for the amount by which the asset’s carrying amount exceeds its recoverable amount and is recognized in the consolidated statement of income as “Impairment, depreciation and amortization”.

When the carrying value exceeds the recoverable value (the greater of fair value less the costs of sale and value in use), the carrying value is adjusted to its recoverable value, modifying the future charges for depreciation, according to its new remaining useful life.

In a similar way, when indications exist that the value of an asset has been recovered, reversal of an impairment loss is recognized immediately in the consolidated statement of income and consequently the future charges for the asset’s depreciation are adjusted. In any case, the reversal of the impairment loss of assets cannot increase it carrying value above the amount that it would have if impairment losses in previous periods had not been recognized.

For the purposes of assessing impairment, assets are grouped at the smallest identifiable group that generates cash inflows that are largely independent of the cash inflows from other assets or groups of assets (cash-generating units). The evaluation can be carried out at the individual asset level when the fair value less the cost of sale can be reliably determined and the value in use is estimated to be close to its fair value less costs to sell and fair value less costs to sell can be determined.

Maintenance expenses of the premises and equipment are recognized as an expense in the period in which they are incurred and are registered in the consolidated statement of income as “Other administrative and general expenses”.

Gains and losses in the sale of premises and equipment are registered in the consolidated statement of income as “Other operating income” or “Other operating expenses”.

9. Investment properties

Land and buildings that the Bank holds to earn rentals or for capital appreciation or both rather than for their use in the supply of services or sale in the ordinary course of business are recognized as investment properties.

The investment properties are measured initially at cost, including the transaction costs. The carrying value includes the cost of replacement or substitution of a part of an investment property at the time the cost is incurred, if the cost meets the recognition criteria; and it excludes the daily maintenance costs of the investment property which are included in the consolidated statement of income as “Other operating expenses”.

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After the initial recognition, the investment properties are measured at fair value which reflects the market conditions at the consolidated statement of financial position date and are valued by external experts using valuation techniques based on comparable prices, direct capitalization, discounted cash flows and replacement cost. The gains and losses that arise from changes in the fair values of investment properties are included in the consolidated statement of income as “Other operating income”.

The investment properties are derecognized, either at the moment of their disposal or when they are permanently withdrawn from use and no future economic benefits are expected. The difference between the net disposal proceeds of the investment properties and the carrying value is recognized in net income in the period the disposal occurs.

Transfers of an asset to or from the investment properties are only made when there is a change in its use. For a transfer from an investment property to premises and equipment, the cost taken into account for its subsequent accounting is the fair value at the time of the change in use. If a premise and equipment becomes an investment property, it will be accounted for at its fair value.

10. Intangible assets

An intangible asset is an identifiable non-monetary asset with no physical appearance. Separately acquired intangible assets are measured initially at their cost. The cost of intangible assets acquired in business combinations is their fair value at the date of acquisition. After the initial recognition, the intangible assets are accounted for at cost less any accumulated amortization and any accumulated impairment loss. The costs of internally generated intangible assets, excluding the costs from development that meet the recognition criteria, are not capitalized and the expense is reflected in the consolidated statement of income as it is incurred.

The useful lives of intangible assets are determined as finite or indefinite. The intangible assets with finite useful lives are amortized using the straight-line method over their estimated useful lives. The amortization period and the amortization method for intangible assets with a finite useful life are reviewed at least annually. The expected changes in the useful life or in the pattern of consumption of the future economic benefits of the asset are accounted for when changing the period or amortization method, as appropriate, and they are treated as changes in the accounting estimates. The amortization expense of intangible assets with finite useful lives is recognized in the consolidated statement of income. The useful lives of the intangible assets with finite life ranges between 1 and 10 years.

When intangible assets with finite useful life are written-off, the expected future economic benefits period is reduced to increase the amount of amortization, resulting in the derecognition of the intangible asset in a shorter period than initially estimated.

The Bank assesses annually its intangible assets with finite life in order to identify whether any indications of impairment exist, as well as possible reversal of previous impairment losses.

Intangible assets with indefinite useful lives are not subject to amortization but are periodically tested to identify any impairment, either individually or at the cash-generating unit level. The assessment of the indefinite life is reviewed annually to determine if it continues being supportable. In the event that the assessment was not valid, the change from indefinite useful life to finite useful life is recognized prospectively.

The gain or loss that arises when an intangible asset is derecognized is measured as the difference between the disposal value and the carrying value of the asset and is recognized in the consolidated statement of income.

The Bank’s intangible assets comprise mainly intangibles of finite useful life: licenses, software and computer applications, customer relationships and trademarks (See Note 9. Goodwill and intangible assets, net). Intangibles of indefinite useful life include Goodwill.

For further information on the effects of the COVID-19 pandemic, see section E. Use of estimates and judgments, paragraph 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

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On November 30, 2021, the Bank acquired control of Vlipco S.A.S., a company that provides technology services, and as a result of this transaction an intangible asset was recognized corresponding to entity's software developments. For further details of this transaction, see Note 9.3. Business combination.

10.1 Research and development costs

Research costs are recorded as expenses as they are incurred.

Costs directly related to the development of a stand-alone project are recognized as intangible assets when the following criteria are met:

It is technically feasible to complete the intangible asset so that it will be available for use or sale;
Management intends to complete the intangible asset and use or sell it;
There is an ability to use or sell the intangible asset;
It can be demonstrated how the asset will generate probable future economic benefits;
Adequate technical, financial and other resources to complete the development and to use or sell the intangible asset are available; and
The expenditure attributable to the intangible asset during its development can be reliably measured.

In the consolidated statement of financial position, the related capitalized costs are recorded at cost less accumulated depreciation and accumulated impairment losses.

Costs are capitalized during the application development stage and amortized on a straight-line basis from the beginning of the production stage over the period of expected future economic benefits. During the development period, the asset is subjected to impairment testing at least annually to determine if impairment indications exist. The research and development costs that do not qualify for capitalization are recorded as expenses in the consolidated statement of income of the period (see item 13. Impairment of non-financial assets and cash-generating units and goodwill, set below).

11.  Inventories

The inventories of returned property are those assets that come from an early termination of a lease (returned properties) or those upon which the lease has already concluded (premises and equipment), which are expected to be sold in the normal course of business. These are controlled by the Bank and are expected to generate future economic benefits.

The inventories of returned property are recognized as an asset from the date on which the Bank assumes the risks and benefits of the inventories, provided that the cost of the asset can be reliably measured, and it is probable that it will generate future economic benefits.

The inventories of returned property are valued using the specific identification method and their costs include the carrying value at the time the asset is returned.

The carrying value of returned property is measured at the lower of cost and net realizable value (NRV). The net realizable value is the estimated selling price in the ordinary course of business less estimated costs to sell. The adjustment in the carrying value to reflect the NRV is recognized in the consolidated statement of income for the period in which the goods are returned. The value of any reversion that comes from an increase in the NRV in which the increase occurs is recognized as a lower expense in the period.

Other new inventories are measured initially at acquisition cost which comprises the sum of the purchase price, the import costs (if applicable), the non-recoverable taxes paid, the storage, the transport costs, and other attributable or necessary costs for their acquisition, less discounts, reductions or similar items. Those inventories do not include selling costs.

The Bank must review the NRV of its inventories at least annually or whenever necessary if indicated by market conditions. Any write-down adjustment must be recognized directly in the consolidated statement of income.

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12.  Assets held for sale and discontinued operations

A non-current asset or a disposal group of assets are classified as held for sale if their carrying value will be recovered through a sale transaction, rather than through continuing use. These assets or groups of assets are shown separately in the consolidated statement of financial position at the lower of their carrying value and their fair value less costs to sell and they are not depreciated nor amortized from the date of their classification.

The held for sale condition is met if the assets or group of assets are available, in their current condition, for immediate sale and the sale transaction is highly probable and is expected to be completed within the year following the date of classification.

The Bank performs the measurement of the assets held for sale at the consolidated statement of financial position date. However, these assets are evaluated quarterly if impairment indicators exist that imply review of the carrying value recorded in the accounts. If those indications are identified, impairment losses are recognized for the difference between the carrying and recoverable amount of an asset as “Impairment, depreciation and amortization” in the consolidated statement of income.

Gains and losses in the sale of premises and equipment are recognized in the consolidated statement of income as “Other operating income” or “Other operating expenses”.

A discontinued operation is a component of an entity that has been disposed of, or is classified as held for sale, and represents a separate major line of business or a geographical area of operations, is part of a single coordinated and individual plan to dispose of a separate major line of business or geographical area of operations, or is a subsidiary acquired exclusively with a view to resale.

Income and expenses coming from a discontinued operation must be disclosed separately from those coming from continued operations, in a single item after the income tax, in the consolidated statement of income of the current period and comparatively with previous period even though the Bank retains a non-controlling interest in the subsidiary after the sale.

Management has developed quantitative thresholds such as “rules of thumb” to determine the materiality of major line of business. In the absence of particular standards, a line of business below the threshold of 5% of net assets in the consolidated statement of financial position is not considered material.  

13.  Impairment of non-financial assets and cash-generating units and goodwill

The Bank evaluates at the end of each period whether there is any indication that on a stand-alone basis non-financial assets and cash-generating units are impaired. If some indication of impairment does exist, the Bank estimates the recoverable amount of the assets and the loss by impairment, the impairment loss is recognized for the amount by which the carrying amount of the cash generating unit exceeds its recoverable amount. Regardless of whether impairment indicators exist, impairment of goodwill is assessed annually.

The recoverable amount is determined by Management by reference to market value, if available, by pricing models, or with the assistance of a valuation specialist. Determination of the recoverable amount requires Management to make assumptions and use estimates to forecast cash flow for periods that are beyond the normal requirements of management reporting; the assessment of the appropriate discount rate and growth rate, estimation of the recoverable amount of cash generation units and the valuation of the separable assets of each business whose goodwill is being reviewed.

If an asset does not generate cash flows that are independent from the rest of the assets or group of assets, the recoverable amount is determined by the cash-generating unit to which the asset belongs.

A cash-generating unit is the smallest identifiable group of assets that generates cash inflows that are largely independent of the cash inflows from other assets or groups of assets.

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The amount of impairment losses recognized in net income during the period are included in the consolidated statement of income as “Impairment, depreciation and amortization”.

14.  Other assets

The Bank presents as other assets, among other things, (a) the expenses paid in advance incurred in the development of its business, in order to receive future services, which are amortized during the period in which services are received or the costs or expenses are recorded and (b) foreclosed assets that do not comply with the requirements to be recognized as assets held for sale and where there are no plans to use them in the supply of services or for administrative purposes.

Foreclosed assets are initially recognized at the lower of net amount of the charged-off financial assets to which the foreclosed assets relate and net realizable value of the foreclosed asset (the net realizable value will be the estimated selling price of the asset or its awarding value, less the estimated costs necessary to carry out its sale), pending obtaining a plan for its commercialization. If net amount of the charged-off financial assets is greater than net realizable value of the foreclosed asset, an adjustment for impairment of credit risk of the financial asset is recorded in the results for the period.

There is evidence of impairment when these group of assets remain in the consolidated statement of financial position for a period of time exceeding one year from the reception date, without buyer having been found, despite the Bank’s ongoing efforts to sell them (even adjusting the selling price).

Foreclosed assets are subsequently assessed to determine whether an impairment lost must be recognized. In the case of events that arise that are beyond the control of the Bank and that make remote the realization of these assets, they are identified as "non-tradable" and a complete impairment is carried out.

15.  Employee benefits

15.1 Short term benefits

The Bank grants to its employees short-term benefits such as bonuses based on added value to clients and the Bank’s results (which was suspended for the year 2020), salaries, accrued performance costs and social security that are expected to be wholly settled within 12 months. Expenses related to these benefits are recognized over the period in which the employees provide the services to which the payments relate. For further information, see Note 19. Employee benefit plans.

15.2 Other long-term employee benefits

The Bank grants to its employees seniority bonuses as long-term employee benefits whose payment is not expected within the 12 months following the end of the annual period in which the employees have rendered their services. These benefits are projected up to the date of payment and are discounted through the projected unit credit method. The cost of long-term employee benefits is allocated across the period from the time the employee was hired by the Bank and the expected date of obtaining the benefit.

15.3 Pensions and other post-employment benefits

-Defined contribution plans

The Bank makes monthly contributions to pension funds, due to legal requirements and it has no legal obligation to pay further contributions.

The Bank recognizes contributions in the consolidated statement of income once the contribution is accrued. Any contributions unpaid at the consolidated statement of financial position date are included as a liability.

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-Defined benefit plans

These are post-employment benefit plans in which the Bank has the legal or constructive obligation to take responsibility for the payments of benefits that have been agreed, for example, severance obligation, retirement pension premium plan and senior management pension plan premium and pension plan. The Bank makes an actuarial valuation based on the projected unit credit method and a risk-free rate which reflects current market assessments of the time value of money in each country, related to the characteristics and the benefit flows weighted average, to discount such obligation.

16.  Provisions, contingent liabilities and contingent assets

Provisions are recorded when the Bank has a present obligation (legal or constructive) as a result of past events, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation.

Provisions are determined by Management’s best estimate of the expenditure required to settle the present obligation at the end of the reporting period, which estimate is discounted using a risk-free rate which reflects current market assessments of the time value of money in each country, which for Colombia is the interest rate on treasury bonds (TES)1. The corresponding expense of any provision is recorded in the consolidated statement of income, as a provision, net of all expected reimbursement. The increase of the provision due to the time value of money is recognized as a financial expense.

The amounts recognized in the consolidated statement of financial position, correspond mainly to:

-Provisions for loan commitments and financial guarantee contracts; and
-Provisions for legal proceedings, classified as probable to be decided against the Bank.

Possible obligations that arise from past events and whose existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events, not wholly within the control of the Bank, or present obligations that arise from past events but are not recognized because it is not probable that an outflow of resources embodying economic benefits will be required to settle the obligations or the amount of the obligations cannot be measured with sufficient reliability, are not recognized in the consolidated statement of financial position, but instead are disclosed as contingent liabilities, unless the possibility of an outflow of resources embodying economic benefits is remote, in which case no disclosure is required.

Possible assets that arise from past events whose existence will be confirmed only by the occurrence or non-occurrence of one or more uncertain future events, not wholly within the control of the Bank, are not recognized in the consolidated statement of financial position; instead, these are disclosed as contingent assets where an inflow of economic benefits is probable. When the realization of income is virtually certain, then the related asset is not a contingent asset and its recognition is appropriate.

17.  Customer loyalty program

The Bank maintains a credit card loyalty program to provide incentives to its customers. The program allows customers to purchase goods and services, based on the exchange of awards points, which are awarded based on purchases using the Bank's credit cards and the fulfillment of certain conditions established in such program. The redemption of points for prizes is carried out by a third party. According to IFRS 15, the expenses of the Bank's commitments with its clients arising from this program are recognized as a lower value of the fees and commission income, considering the total number of points that can be redeemed over the accumulated prizes and taking into account the probability of redemptions.

1 The interest rate of treasury bonds (TES), representative of the nation's public debt.

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18.  Revenue recognition

The Bank recognizes revenue from ordinary activities, which represent the transfer of goods or services committed with customers in exchange for an amount that reflects the consideration to which the entity expects to be entitled in exchange for such assets or services. The recognition and measurement of interest income and dividend income from debt and equity instruments are not within the scope of IFRS 15. Instead, they are within the scope of IFRS 9.

The Bank evaluates the contracts and commitments established with customers, identifying compliance with the five steps established in IFRS 15 as follows:

1.Identifying the contract: The parties’ rights, payment conditions, evaluation of the commercial basis and characteristics of the consideration are identified, and the Bank evaluates if there are modifications or combinations that apply.
2.Identifying performance obligations: The Bank evaluates the commitments included in the entity's contracts to identify when the customer makes use of the service and whether the obligations are identifiable separately.
3.Determining the transaction price: The characteristics of the amounts for which the agreed services were exchanged are reviewed in the Bank's contracts, to estimate the effect of variable consideration in kind, or others payable to the customer.
4.Allocating the transaction price to performance obligations: In the evaluation of prices under the Bank's contracts, these are allocated individually to the services provided by the Bank, even for products where there are packaged commitments.
5.Satisfaction of performance obligations: The obligations established in contracts with customers are satisfied when the control of the service is transferred to the customer and the recognition is performed as established in IFRS 15, over time or at a point in time.

The Bank satisfies a performance obligation and recognizes revenue over time if one of the following criteria is met:

a)The Bank's performance does not create an asset with an alternative use for the entity, and it has an enforceable right to receive payment for the performance completed to date.
b)The Bank's performance creates or enhances an asset that the customer controls as the asset is created or enhanced.
c)The customer simultaneously receives and consumes the benefits provided by the Bank’s performance as the Bank performs.

For performance obligations where none of the indicated conditions is fulfilled, the Bank satisfies the performance obligation at a point in time, at which the customer obtains control of the promised services and the entity satisfies a performance obligation. When the Bank fulfills a performance obligation through the delivery of promised goods or services, it creates a contractual asset for the consideration amount obtained with the performance.

A contract asset is the right of the Bank to receive a payment in exchange for goods or services that the Bank has transferred to a customer, when that right is dependent on something other than the passage of time (for example, billing or delivery of other elements part of the contract). The Bank recognizes the contractual assets as current assets, as they are expected to be realized within the normal operating cycle.

The costs of contracts eligible for capitalization as incremental costs when obtaining a contract are recognized as a contractual asset. Contractual costs are capitalized when incurred if the Bank expects to recover those costs. Contractual costs constitute non-current assets to the extent that the Bank expects to receive the economic benefits of those assets in a period greater than twelve months. The contractual costs are amortized systematically and consistently with the transfer of the services to the customer once the corresponding revenue has been recognized. The capitalized contractual costs are impaired if the customer withdraws or if the carrying amount of the asset exceeds the projection of the discounted cash flows that are related to the contract.

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When the amount of consideration received from a customer exceeds the amount of the recognized revenue, this creates a contractual liability. Contract liabilities constitute the Bank's obligation to transfer goods or services to a customer, for which the Bank has received a payment from the end customer or if the amount is past due. They also include deferred income related to goods or services that shall be delivered or provided in the future, which will be billed to the customer in advance, but which are not yet past due.

Revenue is measured based on the consideration specified in the contract with the customer, and excludes amounts received on behalf of third parties when the Bank is an agent. The Bank recognizes revenue when it transfers control over a good or service to a customer. Revenue is presented net of reimbursements and discounts and after eliminating inter-group sales. The Bank evaluates its revenue categories based on specific criteria to determine whether it acts as principal or agent. Revenue is recognized to the extent that it is probable that economic benefits will flow to the Bank and it is possible to reliably measure the related revenues and costs.

18.1.  Interest income and expenses

For all financial instruments measured at amortized cost, interest income and interest expenses are recognized using the effective interest rate. The effective interest rate is the rate that exactly discounts future estimated cash flows payments through the expected life of the financial instrument or, when appropriate, a shorter period, to the net carrying value of the financial liability or asset. The computation takes into account all the contractual conditions of the financial instrument (for example, prepayment options) and includes incremental fees or expenses that are directly attributed to the instrument and are an integral part of the Effective Interest Rate (EIR), but not future credit losses.

For debt securities at fair value, gains and losses arising from changes in fair value are included in the consolidated statement of income as “Interest and valuation on financial instruments”.

18.2.  Fees and commission income

The Bank charges fees for the services it provides to its customers. Fee income can be divided into the following three categories:

Income from fees that are an integral part of the effective interest rate of a financial instrument

Commissions for loan commitments that have a high probability of being used are deferred (together with any incremental cost) via the effective interest rate, once the loan is granted (in accordance with section 18.1). If the commitment expires and no loan is made, the fee is recognized as income at the time of termination.

The opening fees received for the issuance of a financial liability measured at amortized cost are included in the effective interest rate of the financial instrument and its recognition as income is generated during the estimated life of the asset.

Income from fees obtained from the services that are provided during a certain period of time

These payments include income from commissions and asset management, custody and other administration and advisory commissions. In loan commitments, when it is not possible to demonstrate the probability that a loan will be used, the opening fees of the loan are recognized in the consolidated statement of income as revenue from ordinary activities, in accordance with IFRS 15, and are recognized based on the past due and the frequency of fee payment.

Income from the provision of services

Fees arising from the negotiation or participation in the negotiation of a transaction for a third party, such as the acquisition of shares or other securities or the purchase or sale of businesses, are recognized at the closing of the underlying transaction. Commissions or fee components that are linked to a specified performance are recognized after the corresponding criteria are met.

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18.3.  Dividend revenue

For the investments that are not associates or joint ventures, dividends are recognized when the right to payment of the Bank is established, which is generally when the shareholders declare the dividend. These are included in the consolidated statement of income as dividends received and share of profits of equity method investees.

18.4.  Total operating income, net

Income derived from commercial operations (trading) includes all profits and losses from variations in the fair value and revenue or expenses for related interests from financial liabilities or assets. This includes any ineffectiveness registered in the hedging transactions.

19.  Income tax

The Bank recognizes, when appropriate, deferred tax assets and liabilities by estimating the future tax effects attributable to differences between book values of assets, liabilities and their tax bases. Deferred tax assets and liabilities are measured based on the tax rate that, in accordance with the valid tax laws in each country where the Bank has operations, must be applied in the year in which the deferred tax assets and liabilities are expected to be realized or settled. The future effects of changes in tax laws or tax rates are recognized in the deferred taxes as from the date of publication of the law providing for such changes.

Tax bases for deferred tax must be calculated by factoring in the definition of IAS 12 Income tax and the value of the assets and liabilities that will be realized or settled in the future according to the valid tax laws of each of the countries where the Bank has operations.

Deferred tax liabilities due to deductible temporary differences associated with investments in subsidiary and associated entities or shares in joint ventures, are recognized, except when the Bank is able to control the period in which the deductible temporary difference is reverted, and it is likely that the temporary difference will not be reverted in the foreseeable future.

Deferred tax assets, identified with temporary differences, are only recognized if it is considered likely that the Bank will have sufficient taxable income in the future that allows it to be recovered based on the stand-alone entity expected cash flow forecast for the next three years.

Tax credit from fiscal losses and surplus amounts from the presumptive income on the net income are recognized as a deferred asset, provided that it is likely that the Bank will generate future net income to allow their offset.

The deferred tax is recorded as debit or credit according to the result of each of the companies that form the Bank, and for the purpose of disclosure on the consolidated statement of financial position it is disclosed as net.

The deferred tax expense is recognized in the consolidated statement of income under the heading “Income tax”, except when referring to amounts directly recognized in OCI (Other Comprehensive Income).

Regulatory changes in tax laws and in tax rates are recognized in the consolidated statement of income under the heading “Income Tax” in the period when such rule becomes enforceable. Interest and fines are recognized in the consolidated statement of income under the other administrative and general expenses.

The Bank periodically assesses the tax positions adopted in tax returns, and, according to the results of the tax audits conducted by the tax authorities, determines possible tax outcomes provided it has a present obligation and it is more likely than not that the Bank will have to dispose of the economic resources to cancel the obligation, and the Bank can make an accurate estimate of the amount of the obligation. The recorded sums are based on the estimated fair amount that is expected to cover the amount expected to be paid in the future. In 2021, the value of the uncertain tax position in Colombia was recovered, considering that the tax returns on which it was based were final in the course of the same year and no glosses were received from the Dirección de Impuestos y Aduanas Nacionales ('DIAN') on these aspects.

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Revisions of tax returns must be documented, as well as any uncertain tax positions that are taken in them. For further information about deferred tax considerations derived from the last Colombian tax reform (Law 2155 of 2021), see Note 12. Income Tax.

Transfer pricing policy

The Bank has as a general policy that each of its companies be responsible for their income, costs and expenses independently. The policy takes into account the regulation for the parent company provided for in the Organic Statute of the Financial System (article 119, numeral 4) which in relation to the autonomy of the subsidiaries states that: The activity of the subsidiaries of entities subject to the control and supervision of the SFC must be carried out in conditions of independence and administrative autonomy, so that they have sufficient decision-making capacity to carry out the operations that constitute their object.

The Bank recognizes arm’s length operations with economic links. These operations are documented and reported to the tax Administration according to the last evaluation date corresponding to the previous year. Therefore, the income tax returns for 2020 and 2019, filed in 2021 and 2020, were adjusted for amount of COP 5,207 and COP 11,198, respectively.

20.  Operating segments

Operating segments are defined as components of the Bank that are engaged in business activities from which they may earn revenues and incur expenses, for which separate financial information is available that is regularly used by the chief operating decision maker in deciding how to allocate resources and in assessing performance.

The Bank manages and measures the performance of its operations through the operating segments using the same accounting policies described in the summary of significant accounting policies described in Note 3. Operating segments.

21.  Earnings per share

The basic earnings per share are calculated by dividing net income attributable to the ordinary equity holders of the parent company by the weighted average number of ordinary shares outstanding during the period.

To calculate diluted earnings per share, the net income attributable to ordinary equity holders, and the weighted average number of outstanding shares, is adjusted by the dilutive effects inherent to potential ordinary shares. Currently, the Bank does not have any dilutive instruments as to be considered in diluted earnings per share due to the fact that the Bank’s current common shares are anti-dilutive.

22.  Paid-in capital

Paid in capital represents the amount paid by the shareholders in excess of the nominal value of the shares.

E.Use of estimates and judgments

The preparation of consolidated financial statements requires Bank's Management to make judgments, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income and expenses.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognized in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods.

Judgments or changes in assumptions are disclosed in the notes to the consolidated financial statements. Management bases its estimates and judgments on historical experience and on various other factors that are believed to be reasonable under current circumstances. Actual results may differ from these estimates if assumptions and conditions change.

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The significant accounting estimates that the Bank uses in preparing its consolidated financial statements are detailed below:

1.Credit risk impairment

As disclosed by Management and described in section D. Significant Accounting Policies, paragraph 7.4.5 Impairment of financial assets at amortized cost or at fair value through other comprehensive income ‘FVTOCI’, expected credit losses are calculated using individual and collective models and methodologies based on assumptions and judgement considering historical credit data, current borrower situation and reasonable and supportable forecasts of future economic conditions. Collective models include parameters of probability of default at 12 months, probability of default throughout the lifetime of the obligation, loss given default, and exposure at default with the inclusion of the prospective approach that include assumptions of future macroeconomic conditions in plausible future scenarios. In addition, for loans individually assessed in stage 3, the Bank will evaluate defaulted significant loans, analyzing the debt profile of each debtor, the fair value of guarantees granted, information on credit behavior and the future cash flows expected from the client.

Expected credit losses (‘ECL’) are calculated using individual and collective models and methodologies based on assumptions and judgement considering historical credit data, current situation and reasonable and supportable forecasts of future economic conditions. The impact of COVID-19 has increased the uncertainty around ECL impairment calculations and has required Management to make additional judgements and accounting estimates that affect the reported amount of assets and level of expenses regarding provisions. For further information, see section 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

The estimation of impairment charges is a critical accounting policy because of the significance of this line item, the sensitivity of the charges to changes in assumptions about future events (behavior of the expected macroeconomic variables), weighting of macroeconomic scenarios, uncertainty about the COVID-19 effects and other somewhat subjective judgments that are incorporated in the individual credit loss models.

Some relevant assumptions must be made to operate the mathematical models behind the expected credit loss assessment. Assumptions are constructed from historical data to consider whether a customer has a significant increase in risk or is in default; these are reviewed by expert panels. Other assumptions such as future economic conditions, the simulation of reasonable future economic scenarios and the likelihood of those scenarios have a high impact on lifetime default probability models. These scenarios are determined and leveraged by the Direction of Economic Research, which operates independently of the Bank’s risk Management division.

The main factors considered in collective estimations of credit losses are the definition of significant increase in credit risk, definition of default, collateral values, loan maturity and macroeconomic forecast of variables such as unemployment, GDP, interest rates, among others. It is also important to consider any other variable that could influence a client´s willingness to pay.

In addition, individual credit loss models consider assumptions on how the financial performance and future cash flow of a client could be affected, the client’s expected future operational and commercial activity, the capacity to generate sufficient cash to pay debt obligations and trends and regulatory changes in the economic sector in which the client operates, changes in the collateral value, weighting of the scenarios used, as well as other internal or external factors.

Given the inherent uncertainties and the high level of subjectivity involved in the assessment of three following factors, it is possible that the outcomes in the next financial year could differ from the expectations on which Management’s estimates are based:

Exposure at default: The exposed balance of assets to the current capital balance, interest, and receivable accounts. In the case of products whose nature is revolving and that have an available borrowing that is susceptible to be used in its entirety according to loan contracts subscribed with clients, this parameter includes an estimation of the use of those products after the client’s default.

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Probability of default (PD): This is the probability that the debtor fails to fulfill their obligations of capital and/or interest payment over a period of 12 months. This is linked to the rating/scoring of each debtor/operation.
Loss given default (LGD): This is defined as the economic impairment that the entity would incur in the event of any instance of default. This depends mainly upon the characteristics of the debtor and upon the valuation of guarantees or collateral associated with the operation. This parameter has been assessed as a critical estimate due to the effects caused by COVID-19 in the real economy. For further information, see section 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

Impairment loss models and methodologies, and the related assumptions, are assessed by the Bank’s Chief Risk Officer (CRO) on a regular basis, using robust validation procedures in order to assure a reasonable coverage of effective losses. This process enables Management to periodically determine whether assumptions and models used to measure credit risk impairment should be adjusted to achieve more precise estimations. Internal controls, data governance standards and approval processes, have been implemented by the Bank to make estimations more accurate.

For further details, please see Note 2. Significant accounting policies, section 7.4.5 Impairment of financial assets at amortized cost or at fair value through other comprehensive income ‘FVOCI’.

2.Impairment testing of cash generating units (‘CGU’), including goodwill

The Bank tests goodwill recognized upon business combinations for impairment at least annually. The impairment test for goodwill involves estimates and significant judgments, including the identification of cash generating units and the allocation of goodwill based on the expectations of which operating segments of the Bank will benefit from the acquisition. The fair value of the acquired companies is sensitive to changes in the valuation models’ assumptions. Adverse changes in any of the factors underlying these assumptions could lead the Bank to record a goodwill impairment charge. Management believes that the assumptions and estimates used are reasonable and supportable in the existing market environment and commensurate with the risk profile of the assets valued. See Note 9. Goodwill and intangible assets, net, for further information related to carrying amount, valuation methodologies, key assumptions, sensitivities and the allocation of goodwill. Having considered the extraordinary uncertainty created by COVID-19 and its potential impact on the carrying value of goodwill, Management performed multiple weighted scenarios for assessing the expected future cash flows for each CGU taking into consideration the impact of COVID-19. For further information, see section 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

3.Deferred tax

Deferred tax assets and liabilities are recorded on deductible or levied temporary differences originating between tax and accounting bases, taking into account the tax rules applicable in each country where the Bank has operations. Due to the changing conditions of the political, social and economic environment, the constant amendments to tax legislation and the permanent changes in the tax principles and changes in interpretations by tax authorities determining the tax bases for the deferred tax items involves difficult judgments including estimates of future gains, offsets or tax deductions.

Accordingly, the determination of the deferred tax is considered a critical accounting policy.

For more information relating to the nature of deferred tax assets and liabilities recognized by the Bank, please see Note 12. Income tax.

4.Provisions and contingent liabilities

The Bank is subject to contingent liabilities, including those arising from judicial, regulatory and arbitration proceedings, tax and other claims arising from the conduct of the Bank’s business activities. These contingencies are evaluated based on Management’s best estimates and provisions are established for legal and other claims by assessing the likelihood of the loss actually occurring as probable, possible or remote. Contingences are provisioned and recorded when all the information available indicates that it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation before the consolidated statement of financial position date and the amounts may be

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reasonably estimated. The Bank engages internal and external experts in assessing probability and in estimating any amounts involved.

Throughout the life of a contingency, the Bank may learn of additional information that can affect assessments regarding probability or the estimates of amounts involved; changes in these assessments can lead to changes in recorded provisions.

The Bank considers the estimates used to determine the provisions for contingent liabilities critical estimates because the probability of their occurrence and the amounts that the Bank may be required to pay are based on the Bank’s judgment and those of its internal and external experts, which will not necessarily coincide with the future outcome of the proceedings. For further information regarding legal proceedings and contingencies and their carrying amounts, see Note 21. Provisions and contingent liabilities.

5.Fair value of financial assets and liabilities

Financial assets and liabilities recorded at fair value on the Bank’s statement of financial position include debt, equity securities and derivatives classified at fair value through profit or loss, debt classified at fair value through other comprehensive income and equity securities which the Bank has made an irrevocable election to present changes in its fair value in other comprehensive income.

To increase consistency and comparability in fair value measurements and related disclosures, IFRS 13 Fair value measurement specifies different levels of inputs that may be used to measure the fair value of financial instruments. In accordance with this standard, financial instruments are classified as follows:

Level 1: Assets and liabilities are classified as Level 1 if there are observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. An active market is one in which transactions occur with sufficient volume and frequency to provide pricing information on an ongoing basis.

Instruments are valued by reference to unadjusted quoted prices for identical assets or liabilities in active markets where the quoted price is readily available, and the price represents actual and regularly occurring market transactions.

Level 2: Assets and liabilities are classified as Level 2 if in the absence of a market price for a specific financial instrument, its fair value is estimated using models whose input data are observable for recent transactions of identical or similar instruments.

Level 3: Assets and liabilities are classified as level 3 if unobservable input data were used in the measurement of fair value that are supported by little or no market activity and that are significant to the fair value of these assets or liabilities. The fair value of Level 3 financial assets and liabilities is determined using pricing models, discounted cash flow methodologies or similar techniques.

Transfers into or out of Level 3 are made if the significant inputs used in the financial models measuring the fair values of the assets and liabilities became unobservable or observable, respectively, in the current marketplace. All transfers between the aforementioned levels are assumed to occur at the end of the reporting period.

The measurement of the fair value of financial instruments generally involves a higher degree of complexity and requires the application of judgments especially when the models use unobservable inputs (level 3) based on the assumptions that would be used in the market to determine the price for assets or liabilities. Determination of these assumptions includes consideration of market conditions and liquidity levels. Changes in the market conditions, such as reduced liquidity in the capital markets or changes in secondary market activities, may reduce the availability and reliability of quoted prices or observable data used to determine fair value.

When developing fair value measurements, the Bank maximizes the use of observable inputs and minimizes the use of unobservable inputs in measuring fair value. Internal models used to determine fair value are validated in accordance with the Bank’s policies by an internal model validation group. Additionally, the Bank uses third-party pricing services to obtain fair values, which are used to either record the price of an instrument or to corroborate internally developed prices. Third-party price validation procedures are performed over the reasonableness of the fair value measurements.

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For further details regarding carrying amount and sensitivity disclosures, please see Note 30. Fair value of assets and liabilities.

The impact of COVID-19 on markets and financial instrument valuations were not a significant impact on the value of financial assets such as debt securities, equities, etc. For further information, see section 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

6.Measurement of Employee benefits

The measurement of post-employment benefit obligations and long-term employee benefits takes into account a range of inputs and it is dependent upon a series of assumptions of future events. The projected unit credit method is used to determine the present value of the obligation for the defined benefits and its associated cost. Future measurements of obligations may differ to those presented in the consolidated financial statements, among others, due to changes in economic and demographic assumptions and significant events. As of December 31, 2021, an improvement in the actuarial valuation methodology of the post-employment and long-term benefit plans was presented, in order to include typified discount rates by each benefit plan, with the objective of presenting more relevant information on the value of these plans in the consolidated financial statements. For further information, see Note 19. Employee benefit plans.

7.Transaction price determination

With respect to contracts with the Bank’s customers, for the determination of the transaction price, the Bank allocates to each one of the performance obligations under the contract the price which represents the value expected to be received in respect of each such performance obligation based on its relative stand-alone selling price. Such price is determined based on the cost of each service, related tax and associated risks to the operation and inherent to the transaction, plus the margin expected to be received for the services, considering in each case the market price for the service, the conditions agreed with the customer and the customer’s segment. The bank has fixed and variable prices considering the characteristics of each service, future events, discounts, returns and other variables that may influence the selling price. No significant financing components are factored in the determination of the selling price.

8.Leases

The measurement of the right-of-use asset and of the lease liabilities requires a series of judgments, among which are the determination of the term of the lease and the rate used in discounting the cash flows. The term of the lease is defined according to the historical information of the contracts and the period over which an asset is expected to be economically usable, which involves a high degree of uncertainty due to the use of relevant information about past events. In the Bank’s case, the weighted average lessee’s incremental borrowing rate was used to discount the cash flows associated with the leasing contracts. The Bank performs analysis taking into account the currency, lease term, economic environment and class of underlying assets, as to determine the weighted average lessee’s incremental borrowing rate. During the lockdowns that took place in 2021 and 2020 to stem the COVID-19 pandemic, the Bank did not receive substantial rent concessions as lessee in the payment terms of its lease contracts. For further information, see section 10. Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates, set out below.

9.Uncertainty over Income Tax Treatments

In the process of determining the current and deferred tax for periods subject to review by the tax authority, the applicable rules have been applied and interpretations have been made to take positions, on which different interpretations could arise from those made by the entity. Due to the complexity of the tax system, the continuous modifications of the fiscal rules, the accounting changes with implications in the tax bases and in general the legal instability of the country, at any time the tax authority could have different criteria from the Bank. Therefore, a dispute or inspection by the tax authority on a specific tax treatment may affect the deferred or current tax asset or liability bank´s accounting, in accordance with the requirements of IAS 12.

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Management and its advisors believe that their decisions concerning the estimates and judgments made in each fiscal period are in accordance with those required by the current tax regulations, and therefore have not considered it necessary to recognize any additional provisions to those indicated in Note 12. Income tax.

10.Effects of the COVID-19 pandemic and other relevant issues on the Bank’s judgements and estimates

The progressive return to a normal economic and social environment has been the predominant factor as of December 31, 2021, despite the contagiousness of the omicron variant, positively impacting productive activity in Colombia and in the other countries where the Bank operates, as well as the future economy performance expectations. However, the Bank continues to assess the application of additional prudential measures to evaluate (a) whether uncertainties arose as to the ability to continue generating revenues from contracts with customers and commissions, (b) going concern considerations in relation to liquidity, regulatory capital requirements and concentrations of market risk, (c) whether fair value adjustments were necessary for financial instruments, (d) the measurement of the impact of changes in loan terms agreed with customers, (e) whether a significant increase in credit risk (SICR) has occurred for its financial assets, and (f) any potential impact on the carrying value of goodwill and non-financial assets, among others:

* Relevant uncertainties or analysis regarding the ability to continue generating revenues from contracts with customers and commissions: Management assessed the estimates of variable consideration to determine the amount of income expected to be generated from its commission contracts, taking into account that the uncertainties relating to the coronavirus pandemic could result in modification to contracts with customers or reassessments whether it is probable that the Bank will collect substantially all the consideration to which is entitled. As of December 31, 2021 and 2020, the Bank has concluded that there were no significant impacts on its ability to collect the amount that reflects the consideration to which the Bank expects to be entitled in exchange for providing financial services despite the detrimental impact upon the economy due to the COVID-19 pandemic.

* Assessment of changes in business strategies and business model: Management has not made changes, or considered making significant changes in business strategy, which would lead to any significant impact on the Bank’s ability to continue as a business or affect the classification and valuation of its assets and liabilities. Considering the Bank’s objective of supporting its clients during the months of the coronavirus pandemic, the Bank offered relief and support programs which are detailed below under the assessment of changes in credit conditions, in section E. Use of judgments and estimates. Furthermore, Management has concluded that temporary disruption of general economic activities did not result in diminishing demand for financial products or services offered by the Bank and has not resulted in any material uncertainty about the Bank’s liquidity and solvency, due to the coronavirus pandemic as of December 31, 2021 and 2020. For further information, see Note 31. Risk management.

* Assessment of significant changes in fair value measurements of financial instruments: Management has determined as of the end of the reporting period of these consolidated financial statements that the fair value measurements of financial instruments reflect market participants’ expectations and market data at the measurement date under current market conditions, ensuring that observable market data were incorporated even if the price fluctuations are considered temporary due to the coronavirus pandemic. Furthermore, for fair value measurements based on unobservable inputs (level 3), Management has ensured that the unobservable inputs used reflect how market participants would incorporate the effect of the coronavirus pandemic in their expectations of future cash flows, discount rates and other significant valuation inputs related to the asset or liability at the reporting date, if any, so that all fluctuations in current market conditions have been considered in the fair value hierarchy of valuation and disclosures, as shown in Note 30. Fair value of assets and liabilities. During 2021 and 2020, the valuation restatements on fair value of financial instruments were recognized in the consolidated statement of income and the consolidated statement of comprehensive income, given the improvement in the financial markets due to the return to a normal epidemiological environment during 2021 and the contraction experienced in the financial markets due to the COVID-19 outbreak and uncertainty generated by the measures taken by governments to contain the pandemic during 2020, without generating a significant impact on the consolidated financial statements. For further information, see Note 5. Financial assets investments and derivatives.

* Assessment of changes in credit conditions: Measures taken to contain the virus have affected economic activity and, as a result, some governments in the countries where the Bank operates have requested private banks to make more flexible principal payments, reductions in interest rates and certain other concessions. In this regard, the Bank adopted special

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temporary measures in Colombia, El Salvador, Guatemala and Panama, to support our customers who took a payment holiday and help them resume payment during this extraordinary situation.

Furthermore, in order to provide an economic relief to customers whose ability to pay had been affected by the COVID-19 situation, in June 2021 the Superintendencia de Bancos de Panamá (‘SPB’) issued agreement number 002-2021 and the General Resolutions of the Board of Directors SBP-GJD-0003-2021 and SBP-GJD-0004-2021, which established guidelines for credit and counterparty risk management of modified loans, granted new loan restructurings as of July 01, 2021 and until September 30, 2021, based on the debtor's payment capacity, financial viability and each bank’s policies, and also established the mechanisms for reporting this portfolio to the SBP. These regulatory changes represented an extension of general relief law in force since 2020. In Colombia, the SFC had established a debtor support programme (‘PAD’) applicable until August 31, 2021, however, Bancolombia S.A. continues to offer concessions and relief to its customers under similar conditions to those established by the PAD, although not limited to those affecting customer’s income or payment capacity as a direct consequence of the COVID-19 situation. In Banco Agrícola S.A., in accordance with the expectation of economic recovery and the degree to which the customer was affected by the pandemic, special concessions were granted until September 30, 2021.

Until September 30, 2021, the Bank maintained a program to support customers in accordance with each customer’s individual situation to help them to resume payments by means of the modification of loan terms when the debtors have been financially affected due to the COVID-19 pandemic. Therefore, the Bank established a segmentation of clients in specific groups based on their capability to resume payments (customers will be in a position to resume payments once the payment holiday arrangements expire and those who might need additional short or longer term support), for which the entity offers: i) reduction in the installment amounts without increasing the initially agreed interest rate and ii) periods of payment holidays or additional extensions of time. Some of these reliefs continue to be granted, as a way of accommodating customers who have difficulties in meeting their credit obligations.

In this regard, Management has evaluated each of these relief efforts and granted and applied the corresponding judgment to assess, in each case, whether a modification is considered “substantial” or “non-substantial”. Therefore, the Bank has an accounting policy of applying the “10% test” for modified loans. Consequently, the terms are substantially different if the net present value of the cash flows under the new terms (including any fees paid net of any fees received) discounted using the original effective interest rate (‘EIR´), is at least 10 percent different from the net present value of the remaining cash flows of the original financial asset. If the relief results in a substantial modification, the financial asset should be derecognized. When the contractual cash flows of a financial asset are renegotiated or otherwise modified and the renegotiation or modification does not result in the derecognition of that financial asset, the Bank adjusts the gross carrying amount of the existing loan to reflect the revised estimated cash flow payments discounted using the original EIR. The adjustment is recognized as a modification gain or loss in accordance with IFRS 9:5.4.3. The adjustment is recognized in the consolidated statement of income under the line "Interest income on loans and financial leases".

The aforementioned relief provided by the Bank to company and individual customers in some cases resulted in the renegotiation of the contractual terms. The impact of the relief provided to clients due to the holiday payments and loan modification amounted to COP 53,745 as of December 31, 2021 and was recognized as a higher value in the line “Interest income on loans and financial leases” of the consolidated statement of income and amounted to COP 150,958 as a lower value in the same line of the consolidated statement of income as of December 31, 2020.

* Credit risk impairment assessment: The Bank faced important challenges relating to selecting appropriate assumptions to assess and develop reliable estimates required by the expected loss models (ECL) due to the level of uncertainty derived from the current situation and the radical change in economic forecasts in all the countries where the Bank operates. Indeed, default probability models incorporate between five and seven years of history for their estimates, which have been historically characterized by good performance of most of the indicators in the countries where the Bank operates. These indicators were characterized by stable, although moderate, growth in Gross Domestic Product (GDP), contained inflation and stable or decreasing unemployment. However, the macroeconomic projections for all the regions where the Bank operates included a rapid contraction of GDP by 2020 and then a sharp recovery in 2021.

For 2021, the Bank updated its macroeconomic projections for all the countries in which it operates. This update considered the applicable government’s measures announced for each country to support the economy. To the extent that the severity

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of the economic downturn depends on the actions taken by governments, different probabilities of occurrence have been assigned to the base, pessimistic and optimistic scenarios. These probabilities, which reflect the expectations that the Bank has set for the future macroeconomic conditions, have been updated using the best available and reliable information based on past events, current conditions, and forecasts, in order to identify the increase in risk of debtors and to incorporate the economic perspectives in the expected loss models.

In order to mitigate excessively procyclical assumptions when determining the provisions caused by the volatility of the macroeconomic forecasts which induce significant constitution of provisions followed by releases of comparable magnitudes and given the high uncertainty associated with the economic behavior due to COVID-19, to measure forward-looking effects, the Bank used a temporary adjustment to the allowance in the form of an Overlay as a single non-recurring event into the ECL measurement process associated with the mid-term macroeconomic forecasts stabilization in Colombia due to the smoothing of the macroeconomic variables.

In addition, the Bank made the following improvements to the methodologies used for the accounting for expected credit losses:

Improvement in the stage 2 ECL assessment methodology to measure losses over the lifetime of the loan (Cox proportional hazards model, sometimes abbreviated Cox model), which allow a better adjustment of the macroeconomic variables in the face of the situation due to COVID-19.
Mid-term macroeconomic forecasts stabilization in Colombia due to the smoothing of the macroeconomic variables.
Change in one of the assumptions used to measure the expected loss of stage 1; while in the past, it was assumed that the loss occurs at the beginning of the year, as best practice it is now assumed that the loss occurs in the middle of the year.
Adjustments in the LGD parameter (Loss Given Default) and the collateral methodology, in order to incorporate external direct expenses and maintenance expenses of the collaterals received in payment, improve to a greater segregation of default bands and eliminate data that are not representative of the current portfolio.

These methodological improvements generated a Reversal of provision for credit losses of COP 383,790 as of December 2021.

On the other hand, the government support measures put into place in the countries in which the Bank operates may vary from jurisdiction to jurisdiction and it remains unclear how these will evolve and how they might impede the decrease in the risk deterioration metrics of our customers. For example, the governmental support measures may negatively impact the identification of customers that are in a difficult financial situation but that are not reaching the level of default to be considered customers with a significant risk increase, or at the default height of arrears.

To identify the increase in risk of debtors for which financial relief was granted, the Bank has added a Management Overlay adjustment, which is applied in countries where there was still a massive relief population, which allows for estimating the portfolio risk and reflects a level of expected credit losses in accordance with the current situation in the portfolio once the aforementioned relief efforts expire. In some cases, this loss allowance is recorded globally given the uncertainty in the portfolio subject to payment deferrals (Banistmo), where the Overlays were generated on populations identified as high risk (unemployed, uncontacted customers and decrease in income); in other cases, it was possible to incorporate the Overlay client by client (Colombia), either because they were identified through direct contact or by expert models, which allow increasing the risk rating and/or stage impairment.

The estimated Overlay considered by the Bank as of December 31, 2021, was COP 727,216. The Overlays will be released to the extent that the client presents good payment behavior or used in cases where the client does not comply with the agreement and consequently defaults.

* Impairment of non-financial assets: The economies of the countries in which the Bank operates have improved despite the ongoing impact of the COVID-19 pandemic, with the benefits of vaccination resulting in improvements in the Bank’s macroeconomic outlook, particularly in the adverse scenarios that had been playing out in 2020, such as GDP behavior- see Economic Scenario Weightings, in section D. Significant Accounting Policies. Further, considering that such external

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variables could trigger an impairment in certain Bank investments in associates and joint ventures and, taking into account that some of these investments could reflect an adverse behavior in their accumulated results, Management developed the respective analysis of the most significant investments in associates and joint ventures financial performance, and advanced the process of estimating their recoverable value. Management did not identify the existence of an impairment in associate’s companies and joint ventures at the date of this report as of December 31, 2021 and 2020.

Additionally, the Bank has considered all macroeconomic impacts when developing the economic budget assessments, forecasts and other underlying assumptions commonly used to determine the recoverable value of non-financial long-lived assets, such as goodwill, intangibles, investment property, plant and equipment, among others. As of December 31, 2021, and 2020, the total amount of the long-lived assets was concluded to be recoverable based on the assessments carried out by Management. However, for foreclosed assets, it has been necessary to recognize an impairment adjustment for amount of COP 39,173 and COP 48,257 as of December 31, 2021 and 2020, respectively, based on updated appraisals. Further, for assets held for sale, the Bank recognized an impairment adjustment amounted to COP 1,339 as of December 31, 2020, for COVID-19 impacts presented mainly in the vehicles held for sale by the company Renting Colombia; as of December 31, 2021, this situation did not arise.

* Other issues:

-Recognition of provisions: As of December 31, 2021 and 2020, Management has assessed the recognition of provisions without having identified any circumstances that would have implied the recognition of present obligations that have a high probability of outflow of resources or the recognition of significant unavoidable costs of meeting the obligations under a contract that may exceed the benefits expected to be received, as onerous contracts by the COVID-19 pandemic.
-Resources to promote the provision of services: Despite the pandemic, the Bank’s financial subsidiaries continued to support customers by providing them financial services, and we complied with the biosecurity recommendations suggested by the World Health Organization, applicable to the financial services provided by the Bank. Accordingly, the Bank took the necessary measures to prepare its branches and administrative offices to comply with the biosafety requirements of the national government of each country in which the Bank operates, guaranteeing the availability of financial services and reducing the time customers and users of financial services spend in offices and branches. As a result of these measurements, the Bank allocated in expenses amounts of COP 3,339 and COP 39,421 as of December 31, 2021 and 2020, respectively, to put in place additional protocols that have worked effectively in Colombia and all other countries in which the Bank operates; however, by 2021, these expenses ceased to be temporary and were integrated as a part of the business operation. Additionally, to ensure service continuity in the network of bank branches in Colombia, the Bank has incurred in maintenance, repair and adaptation expenses an amount of COP 5,697 as of December 31, 2021, as a result of the damages to premises caused during the Colombian national strike, which began in April 2021 after the filing of the first tax reform bill called Ley de Solidaridad Sostenible, which was subsequently withdrawn in May 2021.
-Bitcoin Law in El Salvador: To promote financial inclusion and boost the economic growth of El Salvador, on June 8, 2021 the Bitcoin Law was issued, which authorized the circulation of the virtual currency Bitcoin as legal tender, on par with the US dollar, from September 7, 2021, whose value depend exclusively to free market criteria and will use the dollar as a reference currency. In this way, it was mandated that all economic agents accept the Bitcoin as payment currency, being able to express in such virtual currency any price or obligation, and the Government of El Salvador will guarantee, through the creation of a trust in the Banco de Desarrollo de El Salvador (BANDESAL), the automatic and instantaneous convertibility of the Bitcoin to the US dollar by any economic agent.

The guidelines for the authorization of the operation of the technological platform of services with Bitcoin and dollars, and the technical standards to facilitate the participation of financial entities in the Bitcoin ecosystem came into force on September 7, 2021 to comply with this law. As of that same date, Banco Agrícola S.A. obtained authorization from the Banco Central de Reserva and no objection from the Superintendencia del Sistema Financiero to:

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a)Accept payments in Bitcoin for loans and credit cards, with their immediate conversion into dollars through the provider Flexa Network, INC. and/or a Salvadoran subsidiary specialized in the Bitcoin ecosystem; and
b)The provision of the service to merchant clients so that they can accept payments in Bitcoin in their establishments with immediate conversion to dollars, and that the accounts of Banco Agrícola S.A. receive dollars.

In the provision of these services, Banco Agrícola S.A. will not maintain a position in Bitcoin, since its operations are linked to a service that provides a mechanism for automatic conversion to dollars. For these purposes, the Bank determined it to be a strategic priority to work with regulated suppliers that maintain the highest standards in their operations, particularly in terms of Money Laundering Prevention and Compliance.

Thus, the Bank opted for the immediate conversion of Bitcoin to U.S. dollars, at the time of receipt, in order to not have exposures in this virtual currency.

As of December 31, 2021, the transactionality level of Bitcoin payments that has occurred since the entry into force of this law has been low.

-Bonuses based on added value to clients and the Bank’s results: During 2020, the Bank suspended bonuses based on added value to clients and the Bank’s results to its employees (SVA bonus) as part of short-term benefits, due to the uncertainty caused by the COVID-19 pandemic on the Bank’s consolidated financial statements as of December 31, 2020; however, during 2021, the Bank reactivated the recognition of bonuses based on added value to clients and the Bank’s results to its employees.
-Write-off of intangible assets: Given the adverse effects of the COVID-19 pandemic, as of December 31, 2020, some specific intangible assets were de-recognized for an amount of COP 9,595 which was recognized in the consolidated statement of income as accelerated amortization. As of December 31, 2021, there was no such derecognition.

F.Recently issued accounting pronouncements

a)Accounting Pronouncements Applicable in 2020

Interest Rate Benchmark Reform (IBOR reform)-Phase 1. Amendments to IFRS 9 Financial Instruments, IAS 39 Financial Instruments: Recognition and Measurement and IFRS 7 Financial Instruments: Disclosure: In September 2019, the IASB published amendments to IFRS 9, IAS 39 and IFRS 7, to address issues arising from the replacement of existing interbank offered rates (IBORs) with alternative risk-free interest rates (RFRs) in the context of hedge accounting. The Bank applies IFRS 9 hedge accounting, consequently the amendments to IAS 39 do not apply.

The amendments to IFRS 9 provided temporary exceptions to apply specific hedge accounting requirements to hedging relationships, that are directly affected by the reform to LIBOR and other Interbank Offered Rates, which included:

-To assume that the expected hedged cash flows based on benchmark interest rates are not altered because of the reform.
-To assume that both the hedged cash flows and the hedged risk of a hedge exposed to benchmark interest rates are not altered because of the reform, in the prospective measurement of hedge effectiveness.
-Hedging relationships will not be discontinued because of ineffectiveness arising from the reform to the benchmark interest rate.

The Bank applied these amendments as of January 01, 2020. For further information, see Note 5.2 Derivative financial instruments.

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Interest Rate Benchmark Reform (IBOR reform)-Phase 2. Amendments to IFRS 9 Financial Instruments, IAS 39 Financial Instruments: Recognition and Measurement, IFRS 7 Financial Instruments: Disclosure, IFRS 4 Insurance Contracts and IFRS 16 Leases: In August 2020, the IASB published amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16, to address issues that might affect financial reporting during the reform of an interest rate benchmark, including changes to contractual cash flows of financial instruments; hedging relationships, insurance and lease contracts, arising from the replacement of an interest rate benchmark with an alternative benchmark rate.

Interest Rate Benchmark Reform-Phase 2 requires that, for financial instruments at amortized cost and at fair value through profit or loss, changes to the basis for determining the contractual cash flows required by interest rate benchmark reform are reflected by adjusting their effective interest rate. No immediate gain or loss is recognized. This expedient is only applicable to changes that are required by interest rate benchmark reform, which is the case if, and only if, the change is necessary as a direct consequence of interest rate benchmark reform and the new basis for determining the contractual cash flows is economically equivalent to the previous basis (that is, the basis immediately preceding the change). Where some or all change in the basis for determining the contractual cash flows of a financial asset and liability does not meet the above criteria, the above practical expedient is first applied to the changes required by interest rate benchmark reform, including updating the instrument’s effective interest rate. Any additional changes are accounted for in the normal way (that is, assessed for modification or derecognition, with the resulting modification gain / loss recognized immediately in profit or loss where the instrument is not derecognized).

The Bank applied these amendments after January 01, 2021, disclosing in its notes the nature and extent of risks to which it is exposed, the management of these risks and the progress to complete the transition to alternative benchmark rate. For further information, see Note 31. Risk Management, section Interest Rate Benchmark Reform.

Covid-19-Related Rent Concessions beyond June 30, 2021. Amendment to IFRS 16 Leases: In March 2021, the Board issued COVID-19-Related Rent Concessions beyond June 30, 2021, which extended the availability of the practical expedient in paragraph 46A of IFRS 16 by one year (amendment published in May 2020). Further, the Board proposed a practical expedient that permits lessees not to assess whether rent concessions that occur as a direct consequence of the COVID-19 pandemic and meet specified conditions are lease modifications and, instead, to account for those rent concessions as if they were not lease modifications.

The 2021 amendment resulted in the practical expedient applying to rent concessions for which any reduction in lease payments affects only payments originally due on or before 30 June 2022, provided the other conditions for applying the practical expedient are met.

Management evaluated this practical expedient at the beginning of the annual reporting period on June 01,2020, with the May 2020, amendment to IFRS 16 Leases-Covid-19-Related Rent Concessions. However, no significant impacts were included in the consolidated financial statements as of December 31, 2021, due to the Bank not receiving substantial modifications as a lessee in the terms of payment of its lease contracts beyond June 30, 2022, as a result of the COVID-19 pandemic.

b)Recently Issued Accounting Pronouncements Applicable in Future Periods

Amendments to IAS 1 Presentation of Financial Statements: On January 23, 2020, the IASB issued amendments to IAS 1 to clarify the requirements for classifying liabilities as current or non-current. More specifically:

-The amendments specify that the conditions which exist at the end of the reporting period of an obligation are those which will be used to determine if a right to defer settlement of a liability exists.
-Management expectations about events after the balance sheet date, for example on whether a covenant will be breached, or whether early settlement will take place, are not relevant.
-The amendments clarify the situations that are considered settlement of a liability.

The amendments to IAS 1 are required to be applied for annual periods beginning on or after January 01, 2023. The amendments must be applied retrospectively in accordance with IAS 8. Early application is permitted.

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Management is evaluating the impact of the modification on the Bank´s consolidated statement of financial position and disclosures.

Amendments to IAS 37 Provisions, Contingent Liabilities and Contingent Assets: In May 2020, the amendment to IAS 37 about Onerous Contracts - Costs of performing a contract was issued, with the purpose of evaluating whether the contract is onerous. IAS 37 provides the definition of an onerous contract, defined as one in which the costs of fulfilling the contract exceed the economic benefits received. The amendment clarifies that the costs of fulfilling a contract are those directly related to the contract, that is, the following: a) the incremental costs of fulfilling that contract; and (b) an allocation of other costs directly related to the fulfilling the contract.

In addition, this amendment clarifies that before recognizing the provision for loss on the onerous contract, impairment losses on the assets held to comply with the contract must be recognized, in accordance with IAS 36.

This amendment is applicable for annual periods beginning on or after January 01, 2022 and early application is permitted.

Management is currently evaluating the impact that this amendment would have on the Bank’s consolidated financial statement and disclosures.

Amendments to IFRS 3 Business Combinations: In May 2020, the IASB issued amendments to IFRS 3 to update a reference to the Conceptual Framework for Financial Reporting, without changing the accounting requirements for business combinations. This amendment clarifies the compliance requirements of assets and liabilities restrictions for identifiable assets acquired and liabilities assumed by applying the acquisition method in a business combination. More specifically:

-The IASB may add an additional exception to the recognition principle in IFRS 3. This exception indicates that on the acquisition date the acquirer will account for contingent liabilities and liabilities within the scope of IAS 37 or IFRIC 21 Levies if incurred separately, rather than assumed in a business combination.
-Explicitly incorporate the prohibition of the recognition of contingent assets acquired in a business combination, clarifying that the reference to the 2018 Conceptual Framework does not change the requirement for these assets.

The amendment to IFRS 3 is effective for annual periods beginning on or after January 01, 2022. Early application is permitted if the Bank also applies all the modifications made by the amendments to the references to the Conceptual Framework in the IFRS Standards, issued in March 2018. Management evaluated the impact of the changes that the amendment to IFRS 3 would have on the Bank’s consolidated financial statements and disclosures, and no impact is expected.

Amendments to IAS 8 Accounting Policies, Changes in Accounting Estimates and Errors. Definition of Accounting Estimates: In February 2021, the Board issued Definition of Accounting Estimates, which amended IAS 8. The amendments introduced the definition of accounting estimates in paragraph 5 and included other amendments to IAS 8 to help entities distinguish changes in accounting estimates from changes in accounting policies. The amendment to IAS 8 is effective for annual periods beginning on or after January 01, 2023 and early application is permitted.

Management evaluated and concluded that no impact is expected, due to the new definition of accounting estimates being in accordance with that which the Bank currently applies and discloses.

Amendments to IAS 1 Presentation of Financial Statements and IFRS Practice Statement 2 Making Materiality Judgements. Disclosure of Accounting Policies: In February 2021 the Board amended IAS 1 and IFRS Practice Statement 2 Making Materiality Judgements, to replace the term "significant" with "material", to require an entity to disclose its material accounting policy information rather than its significant accounting policies. Therefore, accounting policy information may be considered material when that information is considered together with other information in a complete set of financial statements. In the Board’s view, accounting policy information is expected to be material if its disclosure was needed for primary users to understand information provided about material transactions, other events or conditions in the financial statements. These amendments are effective for annual periods beginning on or after January 01, 2023 and early application is permitted.

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Management is currently evaluating the impact that this amendment would have on the Bank’s consolidated financial statement and disclosures.

Amendments to IAS 12 Income Taxes. Deferred Tax related to Assets and Liabilities arising from a Single Transaction: In May 2021 the Board issued Deferred Tax related to Assets and Liabilities arising from a Single Transaction. The amendments narrowed the scope of the recognition exemption in paragraphs 15 and 24 of IAS 12 (recognition exemption) so that it no longer applies to transactions that, on initial recognition, give rise to equal taxable and deductible temporary differences. This amendment is effective for annual periods beginning on or after January 01, 2023 and early application is permitted.

Management is currently evaluating the impact that this amendment would have on the Bank’s consolidated financial statement and disclosures.

Annual improvements to IFRS Cycle 2018-2020

During 2021, the following amendments have been evaluated by the Bank without identifying significant impacts on the consolidated financial statements or disclosures:

IFRS 1 First-time Adoption of International Financial Reporting Standards: The Board proposes to require a subsidiary that elects to apply paragraph D16(a) of IFRS 1 to measure cumulative translation differences using the amounts reported by the parent, based on the parent’s date of transition to IFRSs.

This proposed amendment would also apply to an associate or joint venture that elects to apply paragraph D16 (a) of IFRS 1. These improvements apply from January 01, 2022.

Illustrative Examples accompanying IFRS 16 Leases: The Board proposes to amend Illustrative Example 13 accompanying IFRS 16 to remove the illustration of payments from the lessor relating to leasehold improvements. The proposed amendment would remove potential for confusion regarding the treatment of lease incentives applying IFRS 16. These improvements apply from January 01, 2022.
Amendments to IFRS 9 Financial Instruments-Fees in the ‘10 percent’ test for derecognition of financial liabilities: In determining whether to derecognize a financial liability that has been modified or exchanged, an entity is required to assess whether the terms are substantially different. The Board clarified the fees that should be included by an entity when assessing whether the terms of a new or modified financial liability are substantially different from the terms of the original financial liability. Based on this amendment, the entity shall include only fees paid or received between the borrower and the lender, including fees paid or received by either the borrower or lender on the other’s behalf. This amendment is mandatory for the annual periods beginning on or after January 01, 2022. Earlier application is permitted. The Bank applied this amendment to financial liabilities that were modified or exchanged on the periods beginning on after January 01, 2020.

NOTE 3. OPERATING SEGMENTS

Operating segments are defined as components of an entity about which separate financial information is available and that is evaluated regularly by the chief operating decision maker (CODM) in deciding how to allocate resources and assessing performance; the CODM is comprised of the Bank’s President (CEO) and Financial Vicepresident (CFO). The segment information has been prepared following the Bank’s accounting policies as described in the summary of significant accounting policies in Note 2 Significant accounting policies and has been presented consistently with the internal reports provided to the CODM.

The CODM uses a variety of information and key financial data on a segment basis to assess the performance and make decisions regarding the investment and allocation of resources, such as:

Net interest margin (Net margin on financial instruments divided by average interest-earning assets).

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Return on average total assets (Net income divided by average total assets).
Return on average stockholders’ equity.
Efficiency ratio (Operating expenses as a percentage of interest, fees, services and other operating income).
Asset Quality and loan coverage ratios.

The Bank has the following segments: Banking Colombia, Banking Panama, Banking El Salvador, Banking Guatemala, Trust, Investment Banking, Brokerage, International Banking and All other segments. The factors used to identify the Bank’s reportable segments are the nature of the products and services provided by the subsidiaries and the geographical locations where the subsidiaries are domiciled, in line with the CODM’s operating decisions related to the results of each segment.

The Bank’s operating segments are comprised as follows:

·      Banking Colombia

This segment provides retail and corporate banking products and services to individuals, companies and national and local governments in Colombia. The Bank’s strategy in Colombia is to grow with these clients based on value added and long-term relationships. In order to offer specialized services to individuals, small and medium size enterprises (SMEs) and big size enterprises, the Bank´s retail sales force targets the clients classified as: “Personal, plus” and “Entrepreneurs”.

The Bank´s corporate and government sales force targets and specializes in companies with more than COP 100,000 million in revenue in twelve economic sectors: Agribusiness, Commerce, Manufacturing of Supplies and Materials, Consumer goods, Financial Services, Health, Education, Construction, Government, Infrastructure, Real estate, and Natural Resources.

This segment is also responsible for the management of the Bank’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in Colombia.

·      Banking Panama

This segment provides retail and commercial banking products and services to individuals and companies in Panama and includes all the operations of Banistmo and its subsidiaries, which are managed and monitored by the CODM on a consolidated basis. Banking Panama also includes operations of the following operational stage subsidiaries: Banistmo Investment Corporation S.A., Leasing Banistmo S.A., Valores Banistmo S.A., Banistmo Panamá Fondo de Inversión S.A., Suvalor Renta Fija Internacional Corto Plazo S.A. and Fondo Renta Sostenible Global S.A. (before Suvalor Renta Variable Colombia S.A.); and of the following non-operational subsidiaries: Banistmo Capital Markets Group Inc., Anavi Investment Corporation S.A., Desarrollo de Oriente S.A., Steens Enterpresies S.A. and Ordway Holdings S.A. In 2021, Financomer S.A, merged with Banistmo S.A.

This segment is also responsible for the management of Banistmo’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in Panama.

·      Banking El Salvador

This segment provides retail and commercial banking products and services to individuals, companies and national and local governments in El Salvador through Banco Agrícola S.A. Banking El Salvador also includes operations of the following subsidiaries: Banagrícola S.A, Inversiones Financieras Banco Agrícola S.A. IFBA, Bagrícola Costa Rica S.A., Gestora de Fondos de Inversión Banagricola, S.A, Valores Banagrícola S.A. de C.V., Credibac S.A. de C.V. and Arrendadora Financiera S.A. Arfinsa.

This segment is also responsible for the management of Banco Agrícola’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in El Salvador.

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·      Banking Guatemala

This segment provides retail and commercial banking and insurance products and services to individuals, companies and national and local governments in Guatemala through Banco Agromercantil de Guatemala S.A., Banking Guatemala also includes operations of the following subsidiaries: Seguros Agromercantil S.A., Financiera Agromercantil S.A., Agrovalores S.A., Arrendadora Agromercantil S.A., Agencia de Seguros y Fianzas Agromercantil S.A. (company in liquidation), Asistencia y Ajustes S.A., Serproba S.A., Servicios de Formalización S.A., Conserjería, Mantenimiento y Mensajería S.A.(company in liquidation), New Alma Enterprises LTD. and Mercom Bank Ltd Shareholders authorized the beginning of an organized and gradual process to transfer the assets and liabilities of Mercom Bank, Ltd., to Banco Agromercantil de Guatemala, S. A. or other companies of the Bank. For further information, see Note 1 Reporting Entity.

This segment is also responsible for the management of Banco Agromercantil’s proprietary trading activities, liquidity and distribution of treasury products and services to its client base in Guatemala.

·      Trust

This segment provides trust and asset management services to clients in Colombia through Fiduciaria Bancolombia S.A. Sociedad Fiduciaria. As of December 31, 2019, this segment includes FiduPerú S.A. Sociedad Fiduciaria’s results. This entity was sold in July 2019. For further information, see Note 1 Reporting Entity.

The main products offered by this segment include money market accounts, mutual and pension funds, private equity funds, payment trust, custody services, and corporate trust.

·      Investment banking

This segment provides corporate and project financial advisory services, underwriting, capital markets services and private equity management through Banca de Inversión Bancolombia S.A. Corporación Financiera. Its customers include private and publicly-held corporations as well as government institutions.

·      Brokerage

This segment provides brokerage, investment advisory and private banking services to individuals and institutions through Valores Bancolombia S.A. Comisionista de Bolsa. It sells and distributes equities, futures, foreign currencies, fixed income securities, mutual funds and structured products.

In September 2021, the Bank through Valores Bancolombia S.A. the companies Bancolombia Capital Holdings USA LLC, Bancolombia Capital LLC and Bancolombia Capital Advisers LLC were in the process of obtaining regulatory authorizations to operate as a broker-dealer and as a registered investment adviser in the United States. See Note 1 Reporting Entity.

·      International Banking

This segment provides a complete line of international banking services to Colombian and foreign customers through Bancolombia Panamá S.A., Bancolombia Cayman S.A., and Bancolombia Puerto Rico International, Inc. It offers loans to private sector companies, trade financing, leases financing and financing for industrial projects, as well as a complete portfolio of cash management products, such as checking accounts, international collections and payments. Through these subsidiaries, the Bank also offers investment opportunities in U.S. dollars, savings and checking accounts, time deposits, and investment funds to its high net worth clients and private banking customers.

On October 5, 2020, the Board of Directors of Bancolombia Panamá (Parent Company of Bancolombia Cayman), decided to wind down the business and operations of its subsidiary in Cayman. See Note 1 Reporting Entity.

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·      All other segments

This segment provides financial and operating lease activities, including leasing services to clients in Colombia. Bancolombia offers these services mainly through the following Subsidiaries: Renting Colombia S.A.S. and Transportempo S.A.S. Additionally, through the FCP Fondo Inmobiliario Colombia, the Bank provides real estate service. This segment also includes results from the operations of investment vehicles of the Bank: Valores Simesa S.A., Pasarela Colombia S.A.S., Inversiones CFNS S.A.S., Sistema de Inversiones y Negocios S.A. Sinesa and others. As of December 31, 2019, this segment includes Arrendamiento Operativo CIB S.A.C – Renting Perú’s results. This entity was sold in March 2019. For further information, see Note 1 Reporting Entity.

As of December 2021, this segment includes the operations carried out by Vlipco S.A.S, a Bank´s subsidiary.In November 2021, the Bank acquired 91,791 shares of the joint venture Vlipco S.A.S. for the amount of COP 9,474, and by so doing the the Bank increased its interest to 94.77%. Vlipco S.A.S. is a user-focused company that creates payment experiences and products for the financial sector, such as payment gateways. See Note 8 investments in associates and joint ventures and Note 9.3 Business Combinations.

According to the quantitative threshold test required by IFRS 8 Operating Segments, the revenue reported by “all other segments” is less than 10 per cent of the combined revenue of all operating segments and its assets represent less than 10 percent of all operating segments combined assets of the Bank.

Financial performance by operating segment:

The CODM reviews the performance of the Bank using the following financial information by operating segment:

For the year ended December 31, 2021

Banking

Banking

Banking El

Banking

Investment

International

All other

Total before

Adjustments for

Total after

Colombia

Panama

Salvador

Guatemala

Trust

banking

Brokerage

Banking

segments

eliminations

consolidation

eliminations

In millions of COP

Total interest and valuation on financial instruments

11,498,013

1,963,509

1,193,824

1,178,615

46

12,277

251,135

37,898

16,135,317

428

16,135,745

Interest income on loans and financial leases

11,118,035

1,791,476

1,072,718

1,109,804

46

28

215,529

36,226

15,343,862

428

15,344,290

Total debt investments

399,517

156,377

105,035

67,772

12,540

35,739

632

777,612

777,612

Derivatives

17,263

1,860

15,345

(832)

1

33,637

33,637

Total liquidity operations

(36,802)

13,796

726

1,039

541

(134)

1040

(19,794)

(19,794)

Interest expenses

(2,666,843)

(796,396)

(240,144)

(397,138)

(167)

(7)

(73)

(198,012)

(52,776)

(4,351,556)

(4,351,556)

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

8,831,170

1,167,113

953,680

781,477

(121)

(7)

12,204

53,123

(14,878)

11,783,761

428

11,784,189

Total credit impairment charges, net

(2,122,515)

(323,216)

4,271

35,841

(4,595)

(55)

(116)

14,995

(17,836)

(2,413,226)

(7,304)

(2,420,530)

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

6,708,655

843,897

957,951

817,318

(4,716)

(62)

12,088

68,118

(32,714)

9,370,535

(6,876)

9,363,659

Revenues (Expenses) from transactions with other operating segments of the Bank

18,458

(10,089)

7

(26,324)

(26,584)

3,576

59,995

81,997

(101,036)

Fees and commissions income(1)

3,841,472

351,603

359,724

159,908

347,878

79,531

117,282

33,309

3,097

5,293,804

5,293,804

Fees and commissions expenses

(1,524,691)

(151,906)

(116,600)

(50,144)

(3,881)

(49)

(4,135)

(6,556)

(2,721)

(1,860,683)

(1,860,683)

Total fees and commissions, net

2,316,781

199,697

243,124

109,764

343,997

79,482

113,147

26,753

376

3,433,121

3,433,121

Other operating income

653,968

19,101

9,712

82,855

12,702

879

(6,075)

11,109

1,238,893

2,023,144

(1,003)

2,022,141

Dividends and net income on equity investments

93,769

4,387

2,760

658

28,201

(232)

2,177

20

196,604

328,344

328,344

Total operating income, net

9,791,631

1,056,993

1,213,554

984,271

353,600

83,643

181,332

187,997

1,302,123

15,155,144

(7,879)

15,147,265

Operating expenses(2)

(5,550,033)

(700,226)

(549,782)

(464,199)

(129,923)

(34,905)

(119,265)

(61,191)

(633,171)

(8,242,695)

(8,242,695)

Impairment, depreciation and amortization

(529,662)

(104,493)

(81,201)

(102,991)

(1,548)

(206)

(1,896)

(1,993)

(95,773)

(919,763)

(795)

(920,558)

Total operating expenses

(6,079,695)

(804,719)

(630,983)

(567,190)

(131,471)

(35,111)

(121,161)

(63,184)

(728,944)

(9,162,458)

(795)

(9,163,253)

Profit before income tax

3,711,936

252,274

582,571

417,081

222,129

48,532

60,171

124,813

573,179

5,992,686

(8,674)

5,984,012

(1)For further information about income from contracts with customers, see Note 25.3 Fees and commissions.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other expenses.

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For the year ended December 31, 2020

Banking

Banking

Banking El

Banking

Investment

International

All other

Total before

Adjustments for

Total after

Colombia

Panama

Salvador

Guatemala

Trust

banking

Brokerage

Banking

segments

eliminations

consolidation

eliminations

In millions of COP

Total interest and valuation on financial instruments

11,944,262

1,986,566

1,226,150

1,101,638

32

47,030

347,881

33,946

16,687,505

1,145

16,688,650

Interest income on loans and financial leases

11,859,262

1,793,826

1,140,924

1,012,174

32

45

293,802

31,767

16,131,832

1,145

16,132,977

Total debt investments

451,781

170,416

84,366

83,767

17,086

33,885

658

841,959

841,959

Derivatives

(381,725)

(502)

227

29,209

14,995

(337,796)

(337,796)

Total liquidity operations

14,944

22,826

633

5,697

690

5,199

1521

51,510

51,510

Interest expenses

(3,914,661)

(841,736)

(293,317)

(450,091)

(166)

(4)

(35)

(299,755)

(63,243)

(5,863,008)

(5,863,008)

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

8,029,601

1,144,830

932,833

651,547

(134)

(4)

46,995

48,126

(29,297)

10,824,497

1,145

10,825,642

Total credit impairment charges, net

(5,889,710)

(907,910)

(366,691)

(297,386)

(1,270)

42

(1,518)

(56,122)

(13,166)

(7,533,731)

7,282

(7,526,449)

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

2,139,891

236,920

566,142

354,161

(1,404)

38

45,477

(7,996)

(42,463)

3,290,766

8,427

3,299,193

Revenues (Expenses) from transactions the operating segments of the Bank

142

(25,054)

(7,531)

(35,171)

(24,159)

20,509

61,393

118,854

(108,983)

Fees and commission income(1)

3,291,382

310,773

289,792

176,268

349,150

37,447

112,628

28,896

2,077

4,598,413

4,598,413

Fees and commission expenses

(1,313,286)

(118,016)

(74,887)

(39,871)

(4,095)

(61)

(3,597)

(4,600)

(3,172)

(1,561,585)

(1,561,585)

Total fees and commission income, net

1,978,096

192,757

214,905

136,397

345,055

37,386

109,031

24,296

(1,095)

3,036,828

3,036,828

Other operating income (Expenses)

817,677

30,145

14,266

74,021

13,078

1,524

(5,736)

12,939

887,454

1,845,368

(796)

1,844,572

Dividends and net income on equity investments

43,737

6,984

858

953

29,145

(2,503)

(27,930)

32

54,010

105,286

18,039

123,325

Total operating income, net

4,979,543

441,752

788,640

530,361

361,715

56,954

182,235

148,125

788,923

8,278,248

25,670

8,303,918

Operating expenses(2)

(4,967,506)

(590,269)

(424,516)

(423,211)

(104,005)

(23,658)

(88,828)

(58,073)

(477,289)

(7,157,355)

(7,157,355)

Impairment, depreciation and amortization

(405,811)

(112,358)

(69,318)

(132,237)

(1,379)

(217)

(1,892)

(2,631)

(111,044)

(836,887)

(903)

(837,790)

Total operating expenses

(5,373,317)

(702,627)

(493,834)

(555,448)

(105,384)

(23,875)

(90,720)

(60,704)

(588,333)

(7,994,242)

(903)

(7,995,145)

Profit (Loss) before income tax

(393,774)

(260,875)

294,806

(25,087)

256,331

33,079

91,515

87,421

200,590

284,006

24,767

308,773

(1)For further information about income from contracts with customers, see Note 25.3 Fees and commissions.
(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other benefits.

For the year ended December 31, 2019

Banking

Banking

Banking El

Banking

Investment

International

All other

Total before

Adjustments for

Total after

Colombia

Panama

Salvador

Guatemala

Trust

Banking

Brokerage

Banking

segments

eliminations

consolidation

eliminations

In millions of COP

Total interest and valuation on financial instruments

12,970,741

1,876,925

1,094,422

977,980

152

8

5,018

614,073

12,160

17,551,479

(170,795)

17,380,684

Interest income on loans and financial leases

12,592,221

1,654,600

1,052,680

905,016

132

96

411,504

11,804

16,628,053

267

16,628,320

Total Debt investments

716,032

172,610

40,915

73,152

20

8

14,757

24,682

9

1,042,185

1,042,185

Derivatives

(172,399)

1,625

(10,416)

169,483

(11,707)

(171,062)

(182,769)

Total liquidity operations

(165,113)

48,090

827

(188)

581

8,404

347

(107,052)

(107,052)

Interest expenses

(4,408,233)

(720,587)

(295,433)

(388,571)

(138)

(4)

(26)

(304,519)

(62,283)

(6,179,794)

(6,179,794)

Net interest margin and valuation on financial instruments before impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

8,562,508

1,156,338

798,989

589,409

14

4

4,992

309,554

(50,123)

11,371,685

(170,795)

11,200,890

Total credit impairment charges, net

(2,564,417)

(408,132)

(83,110)

(333,699)

(716)

(251)

(4,363)

19,169

(6,943)

(3,382,462)

(28,659)

(3,411,121)

Net interest margin and valuation on financial instruments after impairment on loans and financial leases, off balance sheet credit instruments and other financial instruments

5,998,091

748,206

715,879

255,710

(702)

(247)

629

328,723

(57,066)

7,989,223

(199,454)

7,789,769

Revenues (Expenses) from transactions with other operating segments of the Bank

(19,212)

(36,107)

(2,154)

(36,255)

(25,529)

31,585

62,628

167,419

(142,375)

Fees and commission income(1)

3,269,747

350,055

268,309

170,854

349,438

30,829

113,364

25,800

588

4,578,984

(12)

4,578,972

Fees and commission expenses

(1,297,186)

(143,616)

(60,673)

(38,006)

(2,942)

(154)

(3,229)

(3,922)

(3,511)

(1,553,239)

(1,553,239)

Total fees and commission income, net

1,972,561

206,439

207,636

132,848

346,496

30,675

110,135

21,878

(2,923)

3,025,745

(12)

3,025,733

Other operating income(Expenses)

433,887

29,704

6,158

68,288

13,341

5,830

(9,392)

7,067

986,126

1,541,009

(5,762)

1,535,247

Dividends and net income on equity investments

131,029

5,562

211

668

43,498

24,810

16,514

27

269,736

492,055

(111,456)

380,599

Total operating income, net

8,516,356

953,804

927,730

421,259

377,104

92,653

180,514

525,114

1,053,498

13,048,032

(316,684)

12,731,348

Operating expenses(2)

(5,203,354)

(573,042)

(444,933)

(358,923)

(121,259)

(32,558)

(112,204)

(61,087)

(522,103)

(7,429,463)

236

(7,429,227)

Impairment, depreciation and amortization

(407,102)

(105,232)

(46,381)

(120,130)

(1,031)

(187)

(1,738)

(2,746)

(138,738)

(823,285)

(1,305)

(824,590)

Total operating expenses

(5,610,456)

(678,274)

(491,314)

(479,053)

(122,290)

(32,745)

(113,942)

(63,833)

(660,841)

(8,252,748)

(1,069)

(8,253,817)

Profit (Loss) before income tax

2,905,900

275,530

436,416

(57,794)

254,814

59,908

66,572

461,281

392,657

4,795,284

(317,753)

4,477,531

(1)For further information about income from contracts with customers, see Note 25.3 Fees and commissions.

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(2)Includes salaries and employee benefits, other administration and general expenses, taxes other than income tax and other benefits.

The following table presents financial information of the total assets and liabilities by operating segment:

As of December 31, 2021

In millions of COP

Adjustments

Banking

Banking

Banking El

Banking

Investment

International

Allother

Total before

for

Total after

Colombia

Panama

Salvador

Guatemala

Trust

banking

Brokerage

Banking

segments

eliminations

consolidation

eliminations

Total assets

209,948,788

40,561,211

20,980,061

19,510,688

638,280

2,039,204

371,278

24,074,957

7,117,110

325,241,577

(35,386,529)

289,855,048

Total liabilities

177,198,960

36,231,139

18,416,563

17,763,659

108,254

55,743

125,176

15,568,638

3,037,853

268,505,985

(12,576,395)

255,929,590

As of December 31, 2020

In millions of COP

Adjustments

Banking

Banking

Banking El

Banking

Investment

International

All other

Total before

for

Total after

Colombia

Panama

Salvador

Guatemala

Trust

banking

Brokerage

Banking

segments

eliminations

consolidation

eliminations

Total assets

175,697,801

35,062,418

17,986,495

16,304,094

686,895

1,648,144

316,051

20,502,898

10,408,401

278,613,197

(23,044,692)

255,568,505

Total liabilities

159,782,056

31,483,993

16,158,124

15,052,385

110,830

37,134

57,800

13,286,310

2,856,435

238,825,067

(11,371,775)

227,453,292

The following table presents financial information of the investments in associates and joint ventures by operating segment:

As of December 31, 2021(1)

Banking

Banking El

Investment

All other

Colombia

Salvador

Trust

banking

segments

Total

In millions of COP

Investments in associates and joint ventures

601,758

22,631

303,506

394,061

1,398,603

2,720,559

Equity method

45,555

2,747

27,377

1,011

122,962

199,652

(1)As of December 31, 2021, Banking Panama, Banking Guatemala, Brokerage and International Banking did not have investments in associates and joint ventures.

As of December 31, 2020(1)

Banking

Banking El

Investment

All other

Colombia

Salvador

Trust

banking

segments

Total

In millions of COP

Investments in associates and joint ventures

382,747

17,254

280,051

549,745

1,276,518

2,506,315

Equity method

39,922

840

28,848

14,912

52,074

136,596

(1)As of December 31, 2020, Banking Panama, Banking Guatemala, Brokerage and International Banking did not have investments in associates and joint ventures.

For additional information related to investment in associates and joint ventures, see Note 8 Investments in associates and joint ventures.

Information about products and services

The Bank does not report revenues from external customers for each product and service or each group of similar products and services, because the information is not available and the cost to develop it is excessive.

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Geographic information

The following summarizes the Bank’s total interest and valuation and long-lived assets attributable to Colombia and other foreign countries based on the country where the Interest and valuation was originated:

2021

2020

2019

Geographic information

Interest and

Long-lived

Interest and

Long-lived

Interest and

Long-lived

valuation

assets(1)

valuation

assets(1)

valuation

assets (1)

In millions of COP

Colombia

11,605,829

9,413,340

12,152,560

8,381,397

13,129,674

7,095,848

Panama

2,251,653

838,278

2,400,442

737,039

2,592,875

792,841

Puerto Rico

49,662

1,644

64,104

1,413

83,303

1,586

El Salvador

1,194,026

434,212

1,227,645

370,983

1,097,976

373,378

Costa Rica

-

-

-

72

-

107

Guatemala

1,178,619

347,084

1,101,643

295,622

978,101

288,794

Total

16,279,789

11,034,558

16,946,394

9,786,526

17,881,929

8,552,554

Eliminations and translation adjustment

(144,044)

7,655,610

(257,744)

6,537,003

(501,245)

6,173,494

Total, net

16,135,745

18,690,168

16,688,650

16,323,529

17,380,684

14,726,048

(1)Includes assets held for sale, premises and equipment, investment property, goodwill and intangible assets.

NOTE 4. CASH AND CASH EQUIVALENTS

For purposes of the consolidated statement of cash flow and the consolidated statement of financial position, the following assets are considered as cash and cash equivalents:

December 31, 2021

December 31, 2020

In millions of COP

Cash and balances at central bank

Cash

7,994,899

7,210,250

Due from central banks(1)

9,817,664

7,871,879

Due from other private financial entities

5,092,792

4,867,472

Checks on hold

136,050

109,736

Remittances of domestic negotiated checks in transit

106,271

125,737

Total cash and due from banks

23,147,676

20,185,074

Money market transactions

Interbank borrowings

1,388,411

3,193,915

Reverse repurchase agreements and other similar secured loans

793,759

322,160

Total money market transactions

2,182,170

3,516,075

Total cash and cash equivalents

25,329,846

23,701,149

(1)    According to External Resolution Number 9 of 2020, that modifies External Resolution Number 5 of 2008 issued by the Colombian Central Bank, the Parent Company must maintain the equivalent of 3.50% of its customer’s deposits with a maturity of less than 18 months as a legal banking reserve, represented in deposits at the Central Bank or as cash in hand. In addition, according to Resolution Number 177 of 2002 issued by the Guatemala Monetary Board, Grupo Agromercantil Holding through its subsidiary Banco Agromercantil de Guatemala must maintain the equivalent of 14.60% of its customer’s deposits daily balances as a legal banking reserve, represented in unrestricted deposits at the Bank of Guatemala. Additionally, according to the norm of the banks Number 3-06 of 2000 issued by the Financial System Superintendency of El Salvador, Banco Agrícola must mantain an equivalent amount of its deposits and debt securities in issue average daily balances as a liquidity reserve between 1.00% and 18.00% during 2021, and during 2020 the range of the amount equivalent was between 1.00% and 15.00%, represented in unrestricted deposits or debt securities issued by El Salvador Central Bank. Finally, in accordance with the Agreement 004 of 2008 issued by the Superintendency of Banks of Panama, all Panamanian banks must maintain a minimum legal liquidity rate established at 30.00%.

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As of December 31, 2021 and 2020, there is restricted cash amounting to COP 472,443 and COP 295,260, respectively, included in other assets on the consolidated statement of financial position, which represents margin deposits pledged as collateral for derivative contracts traded through Colombian clearing houses. See Note 14. Other assets, net.

NOTE 5. FINANCIAL ASSETS INVESTMENTS AND DERIVATIVES

5.1   Financial assets investments

The Bank’s securities portfolios at fair value through profit or loss, other comprehensive income and at amortized cost are listed below, as of December 31, 2021 and 2020:

As of December 31, 2021

Measurement methodology

Financial assets investments

Fair value through

Fair value through other

Amortized

Total carrying

profit or loss

comprehensive income

cost

value

In millions of COP

Securities issued by the Colombian Government(1)

8,978,484

2,515,927

147,042

11,641,453

Securities issued by foreign governments

5,180,775

4,293,949

497,544

9,972,268

Securities issued by government entities

67,395

-

2,740,671

2,808,066

Corporate bonds

120,653

124,917

2,544,550

2,790,120

Securities issued by other financial institutions(2)

689,160

310,658

597,423

1,597,241

Total debt instruments

15,036,467

7,245,451

(3)

6,527,230

28,809,148

Total equity securities(4)

85,244

394,909

480,153

Total financial assets investments

29,289,301

(1)Lower investment in TES - Treasury instruments.
(2)Includes mortgage-backed securities (TIPS) measured at fair value through profit or loss amounting to COP 113,114. For further information on TIPS’ fair value measurement see Note 30 fair value of assets and liabilities.
(3)The Bank has recognized in the consolidated statement of comprehensive income COP (51,525) related to debt instruments at fair value through OCI. See Consolidated Statement of Comprehensive Income.
(4)Decrease due mainly to payments received by residual rights amounting to COP 122,988.

As of December 31, 2020

Measurement methodology

Financial assets investments

Fair value through

Fair value through other

Amortized

Total carrying

profit or loss

comprehensive income

cost

value

In millions of COP

Securities issued by the Colombian Government

10,439,978

2,552,041

126,392

13,118,411

Securities issued by foreign governments

4,234,799

4,815,053

384,607

9,434,459

Securities issued by government entities

72,401

-

2,446,892

2,519,293

Corporate bonds

102,301

99,152

1,935,096

2,136,549

Securities issued by other financial institutions(1)

721,735

772,735

261,614

1,756,084

Total debt instruments

15,571,214

8,238,981

(2)

5,154,601

28,964,796

Total equity securities

69,426

518,781

588,207

Total financial assets investments

29,553,003

(1)Includes mortgage-backed securities (TIPS) measured at fair value through profit or loss amounting to COP 159,075. For further information on TIPS' fair value measurement see Note 30 fair value of assets and liabilities.
(2)The Bank has recognized in the consolidated statement of comprehensive income COP 47,699 related to debt instruments at fair value through OCI. See Consolidated Statement of Comprehensive Income.

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The following tables set forth the debt instruments portfolio by maturity:

As of December 31, 2021

Less than 1

Between 1 and 3

Between 3 and 5

Greater than 5

year

years

years

years

Total

In millions of COP

Securities at fair value through profit or loss

Securities issued by the Colombian Government

938,984

6,251,182

1,276,374

511,944

8,978,484

Securities issued by foreign governments

4,606,436

64,189

175,555

334,595

5,180,775

Securities issued by other financial institutions

187,194

264,720

115,920

121,326

689,160

Corporate bonds

18,861

37,377

19,591

44,824

120,653

Securities issued by government entities

14,105

39,491

9,667

4,132

67,395

Subtotal

5,765,580

6,656,959

1,597,107

1,016,821

15,036,467

Fair value through other comprehensive income

Securities issued by foreign governments

2,325,032

1,085,997

539,525

343,395

4,293,949

Securities issued by the Colombian Government

2,515,927

-

-

-

2,515,927

Securities issued by other financial institutions

71,491

59,225

57,922

122,020

310,658

Corporate bonds

-

-

-

124,917

124,917

Subtotal

4,912,450

1,145,222

597,447

590,332

7,245,451

Securities at amortized cost

Securities issued by government entities

2,690,415

-

-

50,256

2,740,671

Corporate bonds

22,504

574,384

50,426

1,897,236

2,544,550

Securities issued by other financial institutions

193,334

68,148

55,451

280,490

597,423

Securities issued by foreign governments

33,770

14,540

242,050

207,184

497,544

Securities issued by the Colombian Government

-

145,060

-

1,982

147,042

Subtotal

2,940,023

802,132

347,927

2,437,148

6,527,230

Total debt instruments

13,618,053

8,604,313

2,542,481

4,044,301

28,809,148

For further information related to disclosures of the fair value of securities, please see Note 30 Fair value of assets and liabilities.

As of December 31, 2020

Less than 1

Between 1 and 3

Between 3 and 5

Greater than 5

year

years

years

years

Total

In millions of COP

Securities at fair value through profit or loss

Securities issued by the Colombian Government

1,677,621

4,936,287

2,551,658

1,274,412

10,439,978

Securities issued by foreign governments

3,831,724

13,683

13,197

376,195

4,234,799

Securities issued by other financial institutions

159,674

196,538

175,621

189,902

721,735

Corporate bonds

9,339

40,389

27,412

25,161

102,301

Securities issued by government entities

66,725

110

1,338

4,228

72,401

Subtotal

5,745,083

5,187,007

2,769,226

1,869,898

15,571,214

Fair value through other comprehensive income

Securities issued by foreign governments

2,840,523

1,127,176

257,456

589,898

4,815,053

Securities issued by the Colombian Government

2,552,041

-

-

-

2,552,041

Securities issued by other financial institutions

577,109

53,135

-

142,491

772,735

Corporate bonds

36,595

-

-

62,557

99,152

Subtotal

6,006,268

1,180,311

257,456

794,946

8,238,981

Securities at amortized cost

Securities issued by government entities

2,446,892

-

-

-

2,446,892

Corporate bonds

-

272,347

275,660

1,387,089

1,935,096

Securities issued by foreign governments

8,847

15,540

69,765

290,455

384,607

Securities issued by other financial institutions

42,811

152,629

47,857

18,317

261,614

Securities issued by the Colombian Government

28,366

-

98,026

-

126,392

Subtotal

2,526,916

440,516

491,308

1,695,861

5,154,601

Total debt instruments

14,278,267

6,807,834

3,517,990

4,360,705

28,964,796

For further information related to disclosures of the fair value of securities, please see Note 30 Fair value of assets and liabilities.

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The Bank has recognized in the consolidated statement of comprehensive income COP 52,147 in 2021, COP (94,857) in 2020 and COP 43,889 in 2019 related to equity securities and trust funds at fair value through OCI. See Consolidated Statement of Comprehensive Income.

Equity securities that are measured at fair value through OCI are considered strategic for the Bank and, thus, there is no intention to sell them in the foreseeable future and that is the main reason for using this presentation alternative.

The following table details the equity instruments designated at fair value through OCI analyzed by listing status:

Carrying amount

Equity securities

December 31, 2021

December 31, 2020

In millions of COP

Securities at fair value through OCI:

Equity securities listed in Colombia

57,791

70,155

Equity securities listed in foreign countries

6,732

5,415

Equity securities unlisted:

TELERED

150,943

101,988

Asociación Gremial de Instituciones Financieras Credibanco S.A.

87,344

99,553

Compañía De Procesamiento de Medios de Pago Guatemala (Bahamas), S. A.

14,054

46,889

Fondo Renta Fija Valor(1)

100

24,855

Cámara de Riesgo Central de Contraparte de Colombia S.A.

6,038

5,482

Transacciones y Transferencias, S. A.

8,282

5,248

500 Luchadores II, L.P.

9,181

4,811

CADENALCO

3,638

3,908

Others(2)

50,806

150,477

Total equity securities at fair value through OCI

394,909

518,781

(1)Decrease due to reclassification from Fair value through OCI to Fair value through profit or loss.
(2)Decrease due mainly to payments received by residual rights amounting to COP 122,988

During 2021, 2020 and 2019, no impairment loss was recognized on equity securities. Dividends received from equity investments at fair value through OCI held as of December 31, 2021, 2020 and 2019 amounted to COP 12,665, COP 13,567 and COP 10,498, respectively. See Note 25.5 Dividends and net income on equity investments.

Equity investments do not have a specific maturity date; therefore, they are not included in the maturity detail.

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The detail of the securities pledged as collateral as of December 31, 2021 and 2020 is as follows:

As of December 31, 2021

Pledged financial assets

Term

Security pledged

Carrying amount

In millions of COP

Investments pledged as collateral in money market

Securities issued by other financial institutions

Between 3 and 6 months

Time deposits

5,458

Securities issued by other financial institutions

Between 6 and 12 months

Time deposits

4,974

Securities issued by other financial institutions

Greater than 12 months

Time deposits

4,919

Securities issued by other financial institutions

Greater than 12 months

Bonds

4,269

Securities issued by the Colombian Government

Between 3 and 6 months

TES - Treasury instruments

4,233

Securities issued by the Colombian Government

Between 6 and 12 months

Tax refund titles

40,011

Securities issued by the Colombian Government

Greater than 12 months

TES - Treasury instruments

421,707

Securities issued by foreign governments

Greater than 12 months

Bonds

124,107

Subtotal investments pledged as collateral in money market

609,678

Investments pledged as collateral in derivative operations

Securities issued by the Colombian Government

Between 3 and 6 months

TES - Treasury instruments

242,716

Securities issued by the Colombian Government

Greater than 12 months

TES - Treasury instruments

303,847

Subtotal investments pledged as collateral in derivative operations

546,563

Total securities pledged as collateral

1,156,241

As of December 31, 2020

Pledged financial assets

Term

Security pledged

Carrying amount

In millions of COP

Investments pledged as collateral in money market

Securities issued by the Colombian Government

Less than 3 months

TES - Treasury instruments

59,803

Securities issued by the Colombian Government

Between 3 and 6 months

TES - Treasury instruments

287,816

Securities issued by the Colombian Government

Greater than 12 months

TES - Treasury instruments

1,742,072

Securities issued by foreign governments

Between 6 and 12 months

Bonds

89,245

Securities issued by foreign governments

Greater than 12 months

Bonds

82,380

Subtotal investments pledged as collateral in money market

2,261,316

Investments pledged as collateral in derivative operations

Securities issued by the Colombian Government

Between 3 and 6 months

TES - Treasury instruments

49,624

Securities issued by the Colombian Government

Greater than 12 months

TES - Treasury instruments

340,222

Subtotal investments pledged as collateral in derivative operations

389,846

Total securities pledged as collateral

2,651,162

The following table shows the breakdown of the changes in the gross carrying amount of the debt securities at fair value through other comprehensive income and Amortized cost, in order to explain their significance to the changes in the loss allowance for the same portfolio as discussed above:

As of December 31, 2021

Debt instruments portfolio measure at fair value through OCI and amortized cost

Stage 1

Stage 2

Total

In millions of COP

Gross carrying amount as at 1 January 2021

13,237,154

156,428

13,393,582

Transfer from stage 1 to stage 2(1)

(47,331)

47,331

-

Sales and maturities

(8,690,663)

-

(8,690,663)

Purchases

8,655,481

-

8,655,481

Valuation and payments

(335,851)

(1,596)

(337,447)

Foreign exchange

726,724

25,004

751,728

Gross carrying amount as at 31 December 2021

13,545,514

227,167

13,772,681

(1)Stage transfer in bonds issued by Real Estate Investment Trust and Ecopetrol.

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As of December 31, 2020

Debt instruments portfolio measure at fair value through OCI and amortized cost

Stage 1

Stage 2

Total

In millions of COP

Gross carrying amount as at 1 January 2020

7,827,746

95,835

7,923,581

Sales and maturities

(4,562,773)

-

(4,562,773)

Purchases

9,830,079

56,645

9,886,724

Valuation and payments

(12,681)

(595)

(13,276)

Foreign exchange

154,783

4,543

159,326

Gross carrying amount as at 31 December 2020

13,237,154

156,428

13,393,582

The following shows provisions detail for the debt instruments portfolio using the expected credit losses model:

As of December 31, 2021

Concept

Stage 1

Stage 2

Total

In millions of COP

Securities at amortized cost

6,300,063

227,167

6,527,230

Carrying amount

6,317,752

234,157

6,551,909

Loss allowance

(17,689)

(6,990)

(24,679)

Securities at fair value through other comprehensive income

7,245,451

-

7,245,451

Total debt instruments portfolio measure at fair value through OCI and amortized cost

13,545,514

227,167

13,772,681

As of December 31, 2020

Concept

Stage 1

Stage2

Total

In millions of COP

Securities at amortized cost

4,998,173

156,428

5,154,601

Carrying amount

5,032,673

161,054

5,193,727

Loss allowance

(34,500)

(4,626)

(39,126)

Securities at fair value through other comprehensive income

8,238,981

-

8,238,981

Total debt instruments portfolio measure at fair value through OCI and amortized cost

13,237,154

156,428

13,393,582

The changes in the allowance are mainly due to the application of the expected credit losses model to debt instruments measured at amortized cost.

The following table sets forth the changes in the allowance for debt instruments measured at amortized cost and fair value through other comprehensive income:

As of December 31, 2021

Concept

Stage 1

Stage 2

Total

In millions of COP

Loss allowance of January 1, 2021

37,745

4,626

42,371

Transfer from stage 1 to stage 2(1)

(1,670)

1,670

-

Sales and maturities

(7,985)

-

(7,985)

New debt instruments purchased

11,831

-

11,831

Remeasurement(2)

(23,744)

(46)

(23,790)

Foreign exchange

4,757

739

5,496

Loss allowance of December 31, 2021

20,934

6,989

27,923

(1)Stage transfer in bonds issued by Real Estate Investment Trust and Ecopetrol.
(2)Decrease in stage 1 due to lower impairment loss value in Banistmo S.A. because of better economic conditions

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As of December 31, 2020

Concept

Stage 1

Stage 2

Total

In millions of COP

Loss allowance of January 1, 2020

13,013

1,588

14,601

Sales and maturities

(6,313)

-

(6,313)

New debt instruments purchased

19,856

3,429

23,285

Remeasurement

10,872

(466)

10,406

Foreign exchange

317

75

392

Loss allowance of December 31, 2020

37,745

4,626

42,371

The increase in loss allowance is due to higher risk in all issuers in Bank’s investment portfolio.

As of December 31, 2019

Concept

Stage 1

Stage 2

Total

In millions of COP

Loss allowance of January 1, 2019

14,174

609

14,783

Change in measurement

228

-

228

Sales and maturities

(6,599)

(1)

(6,600)

New debt instruments purchased

5,235

1,234

6,469

Remeasurement

(89)

(259)

(348)

Foreign exchange

64

5

69

Loss allowance of December 31, 2019

13,013

1,588

14,601

5.2   Derivative financial instruments

The Bank derivative activities do not give rise to significant open positions in portfolios of derivatives. The Bank enters into derivative transactions to facilitate customer business, for hedging purposes and arbitrage activities, such as forwards, options or swaps where the underlying are exchange rates, interest rates and securities.

A swap agreement is a contract between two parties to exchange cash flows based on specified underlying notional amounts, assets and/or indices. Financial futures and forward settlement contracts are agreements to buy or sell a quantity of a financial instrument (including another derivative financial instrument), index, currency or commodity at a predetermined rate or price during a period or at a date in the future. Futures and option contracts are standardized agreements for future delivery, traded on exchanges that typically act as a platform.

For further information related to the objectives, policies and processes for managing the Bank’s risk, please see Note 31. Risk management.

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The following table sets forth the carrying values of the Bank’s derivatives by type of risk as of December 31, 2021 and 2020:

Derivatives

December 31, 2021

December 31, 2020

In millions of COP

Forwards

Assets

Foreign exchange contracts

729,367

975,125

Equity contracts

6,796

1,688

Subtotal assets

736,163

976,813

Liabilities

Foreign exchange contracts

(605,537)

(880,614)

Equity contracts

(25,068)

(15,333)

Subtotal liabilities

(630,605)

(895,947)

Total forwards

105,558

80,866

Swaps

Assets

Foreign exchange contracts

1,422,355

947,053

Interest rate contracts

247,158

840,042

Subtotal assets

1,669,513

1,787,095

Liabilities

Foreign exchange contracts

(960,838)

(615,625)

Interest rate contracts

(308,457)

(803,153)

Subtotal liabilities

(1,269,295)

(1,418,778)

Total swaps

400,218

368,317

Options

Assets

Foreign exchange contracts

48,329

36,811

Subtotal assets

48,329

36,811

Liabilities

Foreign exchange contracts

(61,209)

(66,601)

Subtotal liabilities

(61,209)

(66,601)

Total options

(12,880)

(29,790)

Derivative assets

2,454,005

2,800,719

Derivative liabilities

(1,961,109)

(2,381,326)

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The table below presents the notional amounts of the derivatives contracts as of December 31, 2021 and 2020:

Derivatives

December 31, 2021

December 31, 2020

In millions of COP

Forwards

Assets

Foreign exchange contracts

28,582,048

21,850,683

Equity contracts

995,675

202,075

Subtotal assets

29,577,723

22,052,758

Liabilities

Foreign exchange contracts

(26,394,184)

(21,869,963)

Equity contracts

(391,835)

(2,832,595)

Subtotal liabilities

(26,786,019)

(24,702,558)

Total forwards

2,791,704

(2,649,800)

Swaps

Assets

Foreign exchange contracts

9,084,313

9,785,196

Interest rate contracts

32,953,368

27,496,792

Subtotal assets

42,037,681

37,281,988

Liabilities

Foreign exchange contracts

(6,825,078)

(4,956,902)

Interest rate contracts

(26,172,799)

(15,130,999)

Subtotal liabilities

(32,997,877)

(20,087,901)

Total swaps

9,039,804

17,194,087

Options

Assets

Foreign exchange contracts

2,239,713

1,702,445

Subtotal assets

2,239,713

1,702,445

Liabilities

Foreign exchange contracts

(1,954,132)

(1,598,200)

Subtotal liabilities

(1,954,132)

(1,598,200)

Total options

285,581

104,245

Futures

Assets

Foreign exchange contracts

5,994,775

8,302,204

Equity contracts

20,002

-

Subtotal assets

6,014,777

8,302,204

Liabilities

Foreign exchange contracts

(7,445,574)

(5,975,467)

Others

(8)

(750,000)

Subtotal liabilities

(7,445,582)

(6,725,467)

Total futures

(1,430,805)

1,576,737

Derivative assets

79,869,894

69,339,395

Derivative liabilities

(69,183,610)

(53,114,126)

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The following table sets forth the remaining contractual life of the derivatives portfolio:

As of December 31, 2021

Forwards

Swaps

Options

Total

In millions of COP

Assets

736,163

1,669,513

48,329

2,454,005

Less than 1 year

696,501

536,333

41,762

1,274,596

Between 1 and 3 years

39,662

572,400

6,567

618,629

Greater than 3 years

-

560,780

-

560,780

Liabilities

(630,605)

(1,269,295)

(61,209)

(1,961,109)

Less than 1 year

(579,036)

(333,194)

(56,826)

(969,056)

Between 1 and 3 years

(51,569)

(392,277)

(4,383)

(448,229)

Greater than 3 years

-

(543,824)

-

(543,824)

As of December 31, 2020

Forwards

Swaps

Options

Total

In millions of COP

Assets

976,813

1,787,095

36,811

2,800,719

Less than 1 year

971,321

268,929

34,865

1,275,115

Between 1 and 3 years

5,492

625,533

1,946

632,971

Greater than 3 years

-

892,633

-

892,633

Liabilities

(895,947)

(1,418,778)

(66,601)

(2,381,326)

Less than 1 year

(876,888)

(181,920)

(62,094)

(1,120,902)

Between 1 and 3 years

(19,059)

(412,431)

(4,507)

(435,997)

Greater than 3 years

-

(824,427)

-

(824,427)

Collateral for derivatives

The table below presents the collateral amounts posted under derivatives contracts as of December 31, 2021 and 2020:

December 31, 2021

December 31, 2020

In millions of COP

Collateral granted

911,050

641,795

Collateral received

(376,447)

(570,097)

Day one gains or (losses)

If an asset has been acquired or a liability has been assumed in a market transaction, it could be assumed that the transaction price is the fair value of the asset or liability. However, the fair value of the financial asset or liability at the time of initial recognition may be different from the transaction price, because the fair value includes variables in its valuation technique that include market information, such as interest rate yield curves, currencies rates, indicators, default factors among others. When the values are not equal, the asset or liability must be measured at fair value and the difference between the transaction price and the fair value must be recognized as follows:

If fair value is evidenced by Level 1 inputs or is based on a valuation technique that uses only observable market data, the Group must recognize the difference as a gain or loss on initial recognition directly in the income statement.

In all other circumstances, the entire day 1 gain or loss is deferred and is recognized in the income statement over the life of the transaction.

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The table below presents the unrecognised gains or (losses) for derivatives trading at the initial moment, due to use of valuation techniques for which not all inputs were observable market data:

As of December 31, 2021

Forward

Swaps

Opciones

Total

In millions of COP

Balance at January 1, 2021

29,102

26,984

21,452

77,538

Increase due to new trades

169,430

19,368

90,437

279,235

Reduction due to amortization

(179,115)

(11,560)

(70,751)

(261,426)

Reduction due to sale or transfer

(2,499)

(6,898)

(14,463)

(23,860)

Balance at December 31, 2021

16,918

27,894

26,675

71,487

As of December 31, 2020

Forward

Swaps

Opciones

Total

In millions of COP

Balance at January 1, 2020

6,666

15,736

26,572

48,974

Increase due to new trades

321,006

21,481

79,181

421,668

Reduction due to amortization

(293,579)

(9,250)

(77,180)

(380,009)

Reduction due to sale or transfer

(4,991)

(983)

(7,121)

(13,095)

Balance at December 31, 2020

29,102

26,984

21,452

77,538

Hedge accounting

The Bank, through Banistmo, has entered into derivatives to manage its interest risk. Those derivatives are designated as hedging instruments to protect the Bank against changes in the fair value of Banistmo´s position in debt instruments issued by the Panamanian Government (fair value hedge). The hedge effectiveness assessment is performed on a monthly basis consistently throughout the hedging relationship. For fair value hedges, the changes in value of the hedging derivative, as well as the changes in value of the related hedged item concerning to the risk hedged, are reflected in the statement of income in the line “Interest and valuation on financial instruments”.

Fair value hedging

As of December 31, 2021 and 2020, Banistmo has designated 8 derivative contracts (Interest rate swaps), as fair value hedging instruments with maturity dates ranging from July 2022.

The following table contains details of the hedged expresures covered by the Group’s hedging strategies:

December 31, 2021

In millions of COP

Carrying amount of hedged

Accumulated amount of fair value

item

adjustments on the hedged item

Balance sheet line item

Assets

Liabilities

Fair value hedges

Interest rate

- Fixed rate

333,407

(6,369)

Financial assets investments

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December 31, 2021

In thousands of USD

Carrying amount of hedged

Accumulated amount of fair value

item

adjustments on the hedged item

Balance sheet line item

Assets

Liabilities

Fair value hedges

Interest rate

- Fixed rate

83,746

(1,600)

Financial assets investments

December 31, 2020

In millions of COP

Carrying amount of hedged

Accumulated amount of fair value

item

adjustments on the hedged item

Balance sheet line item

Assets

Liabilities

Fair value hedges

Interest rate

- Fixed rate

300,959

(11,182)

Financial assets investments

December 31, 2020

In thousands of USD

Carrying amount of hedged

Accumulated amount of fair value

item

adjustments on the hedged item

Balance sheet line item

Assets

Liabilities

Fair value hedges

Interest rate

- Fixed rate

87,679

(3,258)

Financial assets investments

The following table sets forth the notional amount and fair value of the hedged item recognized in the statement of financial position as ‘Financial assets investments’, as of December 31, 2021 and 2020:

December 31, 2021

December 31, 2020

In millions of COP

Notional amount

316,701

273,055

Fair value

333,407

300,959

December 31, 2021

December 31, 2020

In thousands of USD

Notional amount

79,550

79,550

Fair value

83,746

87,679

The following table contains information regarding the effectiveness of the hedging relationships designated by the Group, as well as the impacts on profit or loss and other comprehensive income:

December 31, 2021

In millions of COP

Gains / (loss) recognized in

Hedge Ineffectiveness recognized in

P&L line item that includes hedge

OCI

P&L

ineffectiveness

Fair value hedges

Interest rate

- Fixed rate

6,285

(6,133)

Other operating income

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December 31, 2020

In millions of COP

Gains / (loss) recognized in

Hedge Ineffectiveness recognized in

P&L line item that includes hedge

OCI

P&L

ineffectiveness

Fair value hedges

Interest rate

- Fixed rate

(5,459)

(3,746)

Other operating income

December 31, 2019

In millions of COP

Gains / (loss) recognized in

Hedge Ineffectiveness recognized in

P&L line item that includes hedge

OCI

P&L

ineffectiveness

Fair value hedges

Interest rate

- Fixed rate

(6,592)

663

Other operating income

Net foreign investment

The Bank has designated debt securities in issue for USD 2,200,000 as a hedged instrument for hedging a portion of the net assets of Banistmo S.A.. Consequently, the exchange difference relating to the translation of the debt securities in issue are recognized directly in other comprehensive income by the Parent Company. The adjustment recognized in other comprehensive income amounted to COP (1,207,052), COP (341,792) and COP (60,258), for the years ended at December 31, 2021, 2020 and 2019, respectively.

For further information see note 18 Debt instruments in issue and Consolidated Statement of Comprehensive Income.

Offsetting of derivatives

The Bank enters into International Swaps and Derivatives Association (ISDA) master netting agreements or similar agreements with substantially all of the Bank’s derivative counterparties. Where legally enforceable, and depending on the Bank’s intention, these master netting agreements give the Bank, in the event of default by the counterparty, the right to liquidate securities and cash equivalents held as collateral and to offset receivables and payables with the same counterparty.

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The table below presents derivative instruments subject to enforceable master netting agreements and other similar agreements but not offset in the statement of financial position as of December 31, 2021 and 2020 by derivative and by risk:

As of December 31, 2021

Derivatives Assets

Derivatives Liabilities

In millions of COP

Over-the-counter

Foreign exchange contracts

Swaps

1,422,355

(960,838)

Forwards

729,367

(605,537)

Options

48,329

(61,209)

Interest rate contracts

Swaps

247,158

(308,457)

Equity contracts

Forwards

6,796

(25,068)

Gross derivative assets/liabilities

2,454,005

(1,961,109)

Offseting of derivates

-

-

Derivative financial instruments in statement of financial position

2,454,005

(1,961,109)

Master netting agreements

(1,785,702)

1,961,109

Collateral received/paid

(668,303)

-

Total derivative financial instruments assetss/ liabilities before collateral and Master netting agreements

-

-

As of December 31, 2020

Derivatives Assets

Derivatives Liabilities

In millions of COP

Over-the-counter

Foreign exchange contracts

Swaps

947,053

(615,625)

Forwards

975,125

(880,614)

Options

36,811

(66,601)

Interest rate contracts

Swaps

840,042

(803,153)

Equity contracts

Forwards

1,688

(15,333)

Gross derivative assets/liabilities

2,800,719

(2,381,326)

Offseting of derivates

-

-

Derivative financial instruments in statement of financial position

2,800,719

(2,381,326)

Master netting agreements

(2,258,118)

2,381,326

Collateral received/paid

(542,601)

-

Total derivative financial instruments assetss/ liabilities before collateral and Master netting agreements

-

-

For further information about offsetting of other financial assets and liabilities see Note 16 Interbank deposits and repurchase agreements and other similar secured borrowing.

Interest rate benchmark reform

The Bank, through Banistmo, has fair value hedge accounting relationships that are exposed to LIBOR. Given this benchmark rate is subject to uncertainty as a result of the replacement of LIBOR, the Bank has adopted the amendments

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to IFRS 9 which provide temporary relief from applying specific hedge accounting requirements (as explained in note 2 Significant Accounting Policies).

The amendments to IFRS 9 provided temporary exceptions to apply specific hedge accounting requirements to hedging relationships, that are directly affected by the reform to LIBOR. The bank assumed that the hedge accounting will remain highly probable and that the hedge relationship will remain highly effective.

The Bank maintains swaps as hedging instruments where it changes flows as follows: it pays a fixed interest rate and receives floating interest to hedge the market risk of fixed rate debt instruments.

The table below shows the notional value of hedging instruments by benchmark interest rate impacted by the reform since December 31, 2020.

In thousands of USD

Notional value of

Maturing after

hedging instruments

31 December 2020

Fair value hedges

USD LIBOR

79,550

79,550

The main sources of ineffectiveness for interest rate risk hedge accounting relationships are:

Differences in the interest rate market curves applied to discount the hedging instrument and the hedged instrument.

The effects of the reforms identified for the LIBOR rate transition, where it could be affected if the agreed times for the changes do not coincide with those made by the international market and have different impacts on the hedged instrument and the hedging instruments.

NOTE 6. LOANS AND ADVANCES TO CUSTOMERS, NET

Loans and financial leasing operating portfolio

The following is the composition of the loans and financial leasing operations portfolio, net as of December 31, 2021 and 2020:

Composition

December 31, 2021

December 31, 2020

In millions of COP

Commercial

114,911,843

98,659,287

Consumer

48,363,040

41,055,939

Mortgage

30,646,787

25,959,112

Financial Leases(1)

25,119,628

24,503,317

Small Business Loans

1,282,185

1,232,075

Total gross loans and advances to customers

220,323,483

191,409,730

Total allowance

(15,864,482)

(16,616,043)

Total Net loans and advances to customers

204,459,001

174,793,687

(1)See note 7.1 Lessor.

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Allowance for loans losses

The following table sets forth the changes in the allowance for loans and advances and lease losses as of December 31, 2021, 2020 and 2019:

As of December 31, 2021

Small

Concept

Commercial

Consumer

Mortgage

Financial

business

Total

Leases

loans

In millions of COP

Balance at beginning of period January 1, 2021

7,673,720

5,753,430

992,515

1,996,033

200,345

16,616,043

Loan purchases / Loan sales(1)

(27,817)

-

-

-

-

(27,817)

Recovery of charged - off loans

125,208

349,125

26,660

61,303

3,140

565,436

Credit impairment charges on loans, advances and financial leases, net

198,619

2,268,595

68,809

(34,678)

19,833

2,521,178

Adjusted stage 3(2)

216,330

288,214

49,893

40,747

12,550

607,734

Charges-off

(674,248)

(3,618,009)

(110,408)

(554,701)

(79,065)

(5,036,431)

Translation adjustment

301,211

263,912

33,589

12,363

7,264

618,339

Balance at December 31, 2021

7,813,023

5,305,267

1,061,058

1,521,067

164,067

15,864,482

(1) This balance corresponds to the provision for portfolio sales of Bancolombia S.A. to Banco Davivienda for COP 86,800, Money Corp for COP 5,922, and Jobandtalent Co SAS for COP 5,060.
(2)Recognized as a reduction to Interest Income on loans and financial leases in Consolidated Statement of Income, in accordance with IFRS 9.

As of December 31, 2020

Small

Concept

Commercial

Consumer

Mortgage

Financial

business

Total

Leases

loans

In millions of COP

Balance at beginning of period January 1, 2020

5,456,993

3,445,818

860,665

1,025,403

140,516

10,929,395

Recovery of charged - off loans

118,196

256,836

15,943

44,381

1,552

436,908

Credit impairment charges on loans, advances and financial leases, net(1)

2,406,228

3,745,662

163,527

903,191

117,147

7,335,755

Adjusted stage 3(1)(2)

213,214

203,420

39,793

63,240

9,907

529,574

Charges-off

(527,318)

(1,875,355)

(89,727)

(40,150)

(67,853)

(2,600,403)

Translation adjustment

6,407

(22,951)

2,314

(32)

(924)

(15,186)

Balance at December 31, 2020

7,673,720

5,753,430

992,515

1,996,033

200,345

16,616,043

(1)The increases are mostly due to the consequences of the COVID-19 pandemic in 2020. For more information see Note 31. Risk management.
(2)It is recognized as a lower value of Interest Income on loans and financial leases in Consolidated Statement of Income, according with IFRS 9.

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As of December 31, 2019

Small

Concept

Commercial

Consumer

Mortgage

Financial

business

Total

Leases

loans

In millions of COP

Balance at beginning of period January 1, 2019

5,360,833

2,892,891

853,764

990,970

137,373

10,235,831

Loan purchases / Loan sales(1)

(4,332)

-

-

(1,557)

-

(5,889)

Recovery of charged - off loans

139,268

317,722

33,869

57,057

3,734

551,650

Credit impairment charges on loans, advances and financial leases, net

1,299,379

1,971,037

33,808

25,130

55,827

3,385,181

Adjusted stage 3(2)

223,824

148,001

42,495

50,119

9,277

473,716

Charges-off

(1,572,113)

(1,890,490)

(104,720)

(97,148)

(65,909)

(3,730,380)

Translation adjustment

10,134

6,657

1,449

832

214

19,286

Balance at December 31, 2019

5,456,993

3,445,818

860,665

1,025,403

140,516

10,929,395

(1)This item includes portfolio purchase/sales operation held between Bancolombia S.A. and Titularizadora Colombiana.
(2)It is recognized as a lower value of Interest Income on loans and financial leases in Consolidated Statement of Income, according with IFRS 9.

The following explains the significant changes in the loans and the allowance for loans losses by category during the periods ended at December 31, 2021 and 2020 as a result of applying the expected credit loss model according to IFRS 9:

As of December 31, 2021

Commercial

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2021

  

80,863,445

  

(1,212,753)

  

8,203,659

  

(761,415)

  

9,592,183

  

(5,699,552)

  

98,659,287

  

(7,673,720)

Transfers of financial instruments:

(1,251,539)

(45,325)

791,803

(33,245)

459,736

78,570

-

-

Transfers from stage 1 to stage 2

(1,892,044)

53,521

1,892,044

(53,521)

-

-

-

-

Transfers from stage 1 to stage 3

(487,386)

32,490

-

-

487,386

(32,490)

-

-

Transfers from stage 2 to stage 1

1,076,007

(106,935)

(1,076,007)

106,935

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(858,035)

100,584

858,035

(100,584)

-

-

Transfers from stage 3 to stage 1

51,884

(24,401)

-

-

(51,884)

24,401

-

-

Transfers from stage 3 to stage 2

-

-

833,801

(187,243)

(833,801)

187,243

-

-

Remeasurement arising from transfer of stage

(250,567)

105,392

(220,848)

(67,128)

(198,643)

(458,309)

(670,058)

(420,045)

Remeasurement from remaining in the stage

(5,706,414)

463,588

(257,121)

54,320

(17,667)

(552,577)

(5,981,202)

(34,669)

Remeasurement due to changes in economics factors

-

(7,878)

-

(141,352)

-

4,333

-

(144,897)

Remeasurement due to changes in model inputs

-

-

-

-

-

-

-

-

Remeasurement due to methodological changes

-

5,955

-

111,748

-

(2,204)

-

115,499

New financial assets purchased/originated(1)

62,765,437

(429,280)

1,944,115

(258,663)

1,459,164

(943,074)

66,168,716

(1,631,017)

Financial assets that have been derecognized

(43,381,187)

425,740

(2,792,192)

211,516

(1,544,304)

965,533

(47,717,683)

1,602,789

Charges-off

(9,647)

617

(18,777)

8,772

(645,824)

664,859

(674,248)

674,248

Foreign Exchange and other movements

3,971,052

(51,954)

685,142

(42,300)

470,837

(206,957)

5,127,031

(301,211)

Balance at December 31, 2021

97,000,580

(745,898)

8,335,781

(917,747)

9,575,482

(6,149,378)

114,911,843

(7,813,023)

(1)Includes financial assets purchased, originated and restructured.

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Consumer

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2021

  

33,766,023

  

(1,750,083)

  

4,599,535

  

(1,651,656)

  

2,690,381

  

(2,351,691)

  

41,055,939

  

(5,753,430)

Transfers of financial instruments:

(968,284)

(122,078)

(41,117)

159,002

1,009,401

(36,924)

-

-

Transfers from stage 1 to stage 2

(1,581,266)

167,288

1,581,266

(167,288)

-

-

-

-

Transfers from stage 1 to stage 3

(892,097)

107,874

-

-

892,097

(107,874)

-

-

Transfers from stage 2 to stage 1

1,405,690

(313,273)

(1,405,690)

313,273

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(406,905)

163,117

406,905

(163,117)

-

-

Transfers from stage 3 to stage 1

99,389

(83,967)

-

-

(99,389)

83,967

-

-

Transfers from stage 3 to stage 2

-

-

190,212

(150,100)

(190,212)

150,100

-

-

Remeasurement arising from transfer of stage

(221,972)

318,636

(101,206)

(396,682)

531,017

(2,418,524)

207,839

(2,496,570)

Remeasurement from remaining in the stage

(2,934,505)

336,232

(133,850)

(274,514)

348,768

(100,822)

(2,719,587)

(39,104)

Remeasurement due to changes in economics factors

-

(109,364)

-

(162,311)

-

1,395

-

(270,280)

Remeasurement due to changes in model inputs

-

-

-

-

-

-

-

-

Remeasurement due to methodological changes

-

41,498

-

303,387

-

22,858

-

367,743

New financial assets purchased/originated(1)

20,615,952

(640,857)

1,086,672

(393,999)

501,214

(403,843)

22,203,838

(1,438,699)

Financial assets that have been derecognized

(9,262,503)

401,903

(970,555)

282,944

(338,144)

286,129

(10,571,202)

970,976

Charges-off

(618,911)

186,964

(845,688)

439,923

(2,153,410)

2,991,122

(3,618,009)

3,618,009

Foreign Exchange and other movements

1,397,755

(65,128)

333,596

(106,612)

72,871

(92,172)

1,804,222

(263,912)

Balance at December 31, 2021

41,773,555

(1,402,277)

3,927,387

(1,800,518)

2,662,098

(2,102,472)

48,363,040

(5,305,267)

(1)Includes financial assets purchased, originated and restructured.

Financial Leases

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2021

  

18,981,176

  

(204,071)

  

2,772,129

  

(310,450)

  

2,750,012

  

(1,481,512)

  

24,503,317

  

(1,996,033)

Transfers of financial instruments:

(382,684)

(35,495)

361,729

1,126

20,955

34,369

-

-

Transfers from stage 1 to stage 2

(1,032,874)

16,261

1,032,874

(16,261)

-

-

-

-

Transfers from stage 1 to stage 3

(105,352)

3,909

-

-

105,352

(3,909)

-

-

Transfers from stage 2 to stage 1

720,654

(48,455)

(720,654)

48,455

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(160,592)

24,862

160,592

(24,862)

-

-

Transfers from stage 3 to stage 1

34,888

(7,210)

-

-

(34,888)

7,210

-

-

Transfers from stage 3 to stage 2

-

-

210,101

(55,930)

(210,101)

55,930

-

-

Remeasurement arising from transfer of stage

(114,836)

46,099

(78,108)

(120,366)

69,433

(165,187)

(123,511)

(239,454)

Remeasurement from remaining in the stage

(1,697,491)

58,449

(61,487)

(121,067)

(25,284)

(77,333)

(1,784,262)

(139,951)

Remeasurement due to changes in economics factors

-

(10,269)

-

(3,393)

-

1,143

-

(12,519)

Remeasurement due to changes in model inputs

-

-

-

-

-

-

-

-

Remeasurement due to methodological changes

-

(6,666)

-

237,506

-

(47,816)

-

183,024

New financial assets purchased/originated(1)

4,531,913

(29,822)

429,419

(22,306)

25,613

(8,949)

4,986,945

(61,077)

Financial assets that have been derecognized

(2,031,001)

41,897

(235,306)

22,802

(301,413)

137,906

(2,567,720)

202,605

Charges-off

(398)

29

(304)

5,679

(553,999)

548,993

(554,701)

554,701

Foreign Exchange and other movements

640,793

(3,105)

10,110

(3,680)

8,657

(5,578)

659,560

(12,363)

Balance at December 31, 2021

19,927,472

(142,954)

3,198,182

(314,149)

1,993,974

(1,063,964)

25,119,628

(1,521,067)

(1)Includes financial assets purchased, originated and restructured.

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Table of Contents

Mortgage

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2021

  

21,676,563

  

(121,503)

  

3,093,690

  

(231,137)

  

1,188,859

  

(639,875)

  

25,959,112

  

(992,515)

Transfers of financial instruments:

(687,642)

(79,010)

621,566

40,788

66,076

38,222

-

-

Transfers from stage 1 to stage 2

(2,286,673)

19,724

2,286,673

(19,724)

-

-

-

-

Transfers from stage 1 to stage 3

(125,284)

3,774

-

-

125,284

(3,774)

-

-

Transfers from stage 2 to stage 1

1,647,426

(76,522)

(1,647,426)

76,522

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(142,948)

25,392

142,948

(25,392)

-

-

Transfers from stage 3 to stage 1

76,889

(25,986)

-

-

(76,889)

25,986

-

-

Transfers from stage 3 to stage 2

-

-

125,267

(41,402)

(125,267)

41,402

-

-

Remeasurement arising from transfer of stage

(54,790)

80,969

45,212

(98,943)

66,276

(161,020)

56,698

(178,994)

Remeasurement from remaining in the stage

(1,286,955)

(8,687)

(332,481)

(43,005)

375,381

(194,104)

(1,244,055)

(245,796)

Remeasurement due to changes in economics factors

-

(5,176)

-

(35,961)

-

1,502

-

(39,635)

Remeasurement due to changes in model inputs

-

-

-

-

-

-

-

-

Remeasurement due to methodological changes

-

12,457

-

107,285

-

158,773

-

278,515

New financial assets purchased/originated(1)

6,293,219

(31,292)

58,403

(8,186)

42,534

(29,531)

6,394,156

(69,009)

Financial assets that have been derecognized

(1,909,582)

11,017

(182,935)

18,593

(154,164)

79,947

(2,246,681)

109,557

Charges-off

(5,665)

4,038

(5,076)

1,937

(99,667)

104,433

(110,408)

110,408

Foreign Exchange and other movements

1,422,487

(3,656)

356,331

(12,238)

59,147

(17,695)

1,837,965

(33,589)

Balance at December 31, 2021

25,447,635

(140,843)

3,654,710

(260,867)

1,544,442

(659,348)

30,646,787

(1,061,058)

(1)Includes financial assets purchased, originated and restructured.

Small business loans

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2021

  

965,822

  

(44,663)

  

109,655

  

(33,329)

  

156,598

  

(122,353)

  

1,232,075

  

(200,345)

Transfers of financial instruments:

(71,045)

(716)

12,970

5,253

58,075

(4,537)

-

-

Transfers from stage 1 to stage 2

(54,843)

3,552

54,843

(3,552)

-

-

-

-

Transfers from stage 1 to stage 3

(50,148)

4,473

-

1

50,148

(4,474)

-

-

Transfers from stage 2 to stage 1

31,728

(7,736)

(31,728)

7,736

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(21,366)

6,644

21,366

(6,644)

-

-

Transfers from stage 3 to stage 1

2,218

(1,005)

-

-

(2,218)

1,005

-

-

Transfers from stage 3 to stage 2

-

-

11,221

(5,576)

(11,221)

5,576

-

-

Remeasurement arising from transfer of stage

(7,398)

7,279

(7,679)

(3,067)

(17,680)

(47,983)

(32,757)

(43,771)

Remeasurement from remaining in the stage

(230,823)

14,626

66,725

(2,983)

3,486

(3,676)

(160,612)

7,967

Remeasurement due to changes in economics factors

-

2,188

-

(2,616)

-

34

-

(394)

Remeasurement due to changes in model inputs

-

-

-

-

-

-

-

-

Remeasurement due to methodological changes

-

1,250

-

5,078

-

1,161

-

7,489

New financial assets purchased/originated(1)

470,193

(10,894)

30,148

(7,569)

18,954

(14,239)

519,295

(32,702)

Financial assets that have been derecognized

(235,533)

7,853

(19,136)

4,513

(21,511)

13,522

(276,180)

25,888

Charges-off

(7,422)

1,531

(13,819)

5,560

(57,824)

71,974

(79,065)

79,065

Foreign Exchange and other movements

67,197

(1,299)

4,829

(1,095)

7,403

(4,870)

79,429

(7,264)

Balance at December 31, 2021

950,991

(22,845)

183,693

(30,255)

147,501

(110,967)

1,282,185

(164,067)

(1)Includes financial assets purchased, originated and restructured.

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Table of Contents

As of December 31, 2020

Commercial

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2020

  

80,068,756

  

(544,996)

  

4,763,023

  

(514,230)

  

7,936,774

  

(4,397,767)

  

92,768,553

  

(5,456,993)

Transfers of financial instruments:

(3,713,748)

(26,439)

2,187,077

125,585

1,526,671

(99,146)

-

-

Transfers from stage 1 to stage 2

(3,731,056)

38,304

3,731,056

(38,304)

-

-

-

-

Transfers from stage 1 to stage 3

(697,975)

27,097

-

-

697,975

(27,097)

-

-

Transfers from stage 2 to stage 1

708,096

(86,383)

(708,096)

86,383

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(892,418)

112,395

892,418

(112,395)

-

-

Transfers from stage 3 to stage 1

7,187

(5,457)

-

-

(7,187)

5,457

-

-

Transfers from stage 3 to stage 2

-

-

56,535

(34,889)

(56,535)

34,889

-

-

Remeasurement arising from transfer of stage

(57,304)

59,649

(131,960)

(84,391)

(143,019)

(788,544)

(332,283)

(813,286)

Remeasurement from remaining in the stage

(4,653,349)

(77,848)

(261,305)

24,899

50,574

(494,646)

(4,864,080)

(547,595)

Remeasurement due to changes in economics factors

-

(772,811)

-

(293,441)

-

(2,878)

-

(1,069,130)

Remeasurement due to changes in model inputs

-

331,595

-

131,911

-

4,960

-

468,466

Remeasurement due to methodological changes

-

215,377

-

40,491

-

(18,034)

-

237,834

New financial assets purchased/originated(1)

42,257,583

(601,500)

2,628,002

(325,057)

1,098,017

(706,337)

45,983,602

(1,632,894)

Financial assets that have been derecognized

(34,261,422)

202,191

(1,078,837)

124,173

(497,305)

292,603

(35,837,564)

618,967

Charges-off

(4,621)

408

(30,889)

8,392

(491,808)

518,518

(527,318)

527,318

Foreign Exchange and other movements

1,227,550

1,621

128,548

253

112,279

(8,281)

1,468,377

(6,407)

Balance at December 31, 2020

80,863,445

(1,212,753)

8,203,659

(761,415)

9,592,183

(5,699,552)

98,659,287

(7,673,720)

(1)Includes financial assets purchased, originated and restructured.

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Table of Contents

Consumer

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2020

  

35,957,631

  

(1,206,691)

  

1,969,289

  

(653,426)

  

1,773,750

  

(1,585,701)

  

39,700,670

  

(3,445,818)

Transfers of financial instruments:

(3,707,605)

73,070

2,272,046

(40,762)

1,435,559

(32,308)

-

-

Transfers from stage 1 to stage 2

(2,770,159)

161,268

2,770,159

(161,268)

-

-

-

-

Transfers from stage 1 to stage 3

(1,383,742)

112,749

-

-

1,383,742

(112,749)

-

-

Transfers from stage 2 to stage 1

335,819

(94,528)

(335,819)

94,528

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(238,526)

91,967

238,526

(91,967)

-

-

Transfers from stage 3 to stage 1

110,477

(106,419)

-

-

(110,477)

106,419

-

-

Transfers from stage 3 to stage 2

-

-

76,232

(65,989)

(76,232)

65,989

-

-

Remeasurement arising from transfer of stage

(57,958)

93,488

27,810

(701,575)

321,896

(2,088,963)

291,748

(2,697,050)

Remeasurement from remaining in the stage

(2,464,765)

(174,482)

(42,505)

(77,187)

(6,527)

(11,317)

(2,513,797)

(262,986)

Remeasurement due to changes in economics factors

-

(193,515)

-

(78,723)

-

14,943

-

(257,295)

Remeasurement due to changes in model inputs

-

(229,585)

-

(56,358)

-

(9,317)

-

(295,260)

Remeasurement due to methodological changes

-

174,522

-

5,783

-

13

-

180,318

New financial assets purchased/originated(1)

11,872,373

(581,092)

1,007,026

(343,514)

465,788

(393,820)

13,345,187

(1,318,426)

Financial assets that have been derecognized

(7,969,415)

220,085

(269,213)

85,520

(154,352)

139,176

(8,392,980)

444,781

Charges-off

(303,296)

75,717

(404,025)

187,363

(1,168,034)

1,612,275

(1,875,355)

1,875,355

Foreign Exchange and other movements

439,058

(1,600)

39,107

21,223

22,301

3,328

500,466

22,951

Balance at December 31, 2020

33,766,023

(1,750,083)

4,599,535

(1,651,656)

2,690,381

(2,351,691)

41,055,939

(5,753,430)

(1)Includes financial assets purchased, originated and restructured.

Financial leases

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2020

  

21,069,884

  

(103,962)

  

1,857,427

  

(173,512)

  

1,623,518

  

(747,929)

  

24,550,829

  

(1,025,403)

Transfers of financial instruments:

(2,110,496)

(7,637)

864,373

72,160

1,246,123

(64,523)

-

-

Transfers from stage 1 to stage 2

(1,795,460)

14,441

1,795,460

(14,441)

-

-

-

-

Transfers from stage 1 to stage 3

(595,521)

8,606

-

-

595,521

(8,606)

-

-

Transfers from stage 2 to stage 1

271,917

(27,677)

(271,917)

27,677

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(694,294)

70,158

694,294

(70,158)

-

-

Transfers from stage 3 to stage 1

8,568

(3,007)

-

-

(8,568)

3,007

-

-

Transfers from stage 3 to stage 2

-

-

35,124

(11,234)

(35,124)

11,234

-

-

Remeasurement arising from transfer of stage

(15,234)

25,467

(21,789)

(175,238)

(32,869)

(596,970)

(69,892)

(746,741)

Remeasurement from remaining in the stage

(1,495,273)

(44,438)

(27,939)

(24,127)

16,038

(130,711)

(1,507,174)

(199,276)

Remeasurement due to changes in economics factors

-

(37,766)

-

(25,905)

-

(1,631)

-

(65,302)

Remeasurement due to changes in model inputs

-

30,674

-

19,613

-

(7,119)

-

43,168

Remeasurement due to methodological changes

-

(42,164)

-

(431)

-

(1,754)

-

(44,349)

New financial assets purchased/originated(1)

2,652,974

(32,284)

201,858

(20,383)

26,014

(13,934)

2,880,846

(66,601)

Financial assets that have been derecognized

(1,447,843)

7,161

(94,995)

15,893

(101,053)

45,235

(1,643,891)

68,289

Charges-off

(245)

6

(9,645)

737

(30,260)

39,407

(40,150)

40,150

Foreign Exchange and other movements

327,409

872

2,839

743

2,501

(1,583)

332,749

32

Balance at December 31, 2020

18,981,176

(204,071)

2,772,129

(310,450)

2,750,012

(1,481,512)

24,503,317

(1,996,033)

(1)Includes financial assets purchased, originated and restructured.

F-93

Table of Contents

Mortgage

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2020

  

21,584,674

  

(115,817)

  

1,340,380

  

(166,255)

  

1,058,229

  

(578,593)

  

23,983,283

  

(860,665)

Transfers of financial instruments:

(1,953,986)

(37,087)

1,751,078

17,155

202,908

19,932

-

-

Transfers from stage 1 to stage 2

(2,107,576)

16,759

2,107,576

(16,759)

-

-

-

-

Transfers from stage 1 to stage 3

(158,243)

5,534

-

-

158,243

(5,534)

-

-

Transfers from stage 2 to stage 1

257,791

(36,111)

(257,791)

36,111

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(193,935)

29,595

193,935

(29,595)

-

-

Transfers from stage 3 to stage 1

54,042

(23,269)

-

-

(54,042)

23,269

-

-

Transfers from stage 3 to stage 2

-

-

95,228

(31,792)

(95,228)

31,792

-

-

Remeasurement arising from transfer of stage

(29,583)

45,506

(14,999)

(68,139)

55,225

(162,553)

10,643

(185,186)

Remeasurement from remaining in the stage

(670,018)

(1,610)

(29,867)

28,275

37,035

(95,904)

(662,850)

(69,239)

Remeasurement due to changes in economics factors

-

(12,789)

-

(88,897)

-

57,295

-

(44,391)

Remeasurement due to changes in model inputs

-

(63,963)

-

19,573

-

(17,785)

-

(62,175)

Remeasurement due to methodological changes

-

77,559

-

27,589

-

-

-

105,148

New financial assets purchased/originated(1)

3,405,877

(19,252)

83,612

(8,025)

12,878

(6,318)

3,502,367

(33,595)

Financial assets that have been derecognized

(1,126,329)

6,450

(62,141)

7,996

(103,654)

55,729

(1,292,124)

70,175

Charges-off

(823)

13

(101)

82

(88,803)

89,632

(89,727)

89,727

Foreign Exchange and other movements

466,751

(513)

25,728

(491)

15,041

(1,310)

507,520

(2,314)

Balance at December 31, 2020

21,676,563

(121,503)

3,093,690

(231,137)

1,188,859

(639,875)

25,959,112

(992,515)

(1)Includes financial assets purchased, originated and restructured.

Small business loans

Stage1

Stage2

Stage3

Total

Gross

Gross

Gross

Gross

carrying

Allowance

carrying

Allowance

carrying

Allowance

carrying

Allowance

In millions of COP

Balance at January 1, 2020

  

1,088,656

  

(39,456)

  

70,219

  

(16,615)

  

120,533

  

(84,445)

  

1,279,408

  

(140,516)

Transfers of financial instruments:

(115,997)

5,969

28,366

2,844

87,631

(8,813)

-

-

Transfers from stage 1 to stage 2

(58,455)

3,597

58,455

(3,597)

-

-

-

-

Transfers from stage 1 to stage 3

(71,502)

5,749

-

-

71,502

(5,749)

-

-

Transfers from stage 2 to stage 1

6,941

(1,847)

(6,941)

1,847

-

-

-

-

Transfers from stage 2 to stage 3

-

-

(25,717)

6,015

25,717

(6,015)

-

-

Transfers from stage 3 to stage 1

7,019

(1,530)

-

-

(7,019)

1,530

-

-

Transfers from stage 3 to stage 2

-

-

2,569

(1,421)

(2,569)

1,421

-

-

Remeasurement arising from transfer of stage

(2,093)

2,523

(7,658)

(11,680)

(24,797)

(66,242)

(34,548)

(75,399)

Remeasurement from remaining in the stage

(119,612)

4,178

(1,359)

(2,026)

(278)

(12,344)

(121,249)

(10,192)

Remeasurement due to changes in economics factors

-

(19,442)

-

(522)

-

486

-

(19,478)

Remeasurement due to changes in model inputs

-

12,172

-

1,348

-

252

-

13,772

Remeasurement due to methodological changes

-

(326)

-

72

-

-

-

(254)

New financial assets purchased/originated(1)

359,511

(18,809)

39,573

(12,742)

26,816

(20,925)

425,900

(52,476)

Financial assets that have been derecognized

(256,947)

7,606

(9,387)

2,433

(7,390)

5,382

(273,724)

15,421

Charges-off

(8,010)

653

(11,606)

3,428

(48,237)

63,772

(67,853)

67,853

Foreign Exchange and other movements

20,314

269

1,507

131

2,320

524

24,141

924

Balance at December 31, 2020

965,822

(44,663)

109,655

(33,329)

156,598

(122,353)

1,232,075

(200,345)

(1)Includes financial assets purchased, originated and restructured.

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Table of Contents

Impact of movements in the value of the portfolio and loss allowance by Stage

December 2021 vs December 2020

Stage 1 (12-month expected credit losses)

The exposure value in stage 1 increased by COP 28,847,204 and the loss allowance decreased by COP 878,256. The increase in the portfolio in this stage is mainly due to newly granted loans in 2021, which increased 34% from December 2020 to December 2021. The second cause of this increase is the currency conversion of loans from Dollars to Colombian Pesos due to the 16% increase in the Exchange Rate compared to the same period of the previous year. The decrease in the loss allowance is due to the change in macroeconomic expectations that are more favorable for this year.

Stage 2 (Lifetime expected credit losses)

The exposure value in stage 2 increased by COP 521,085 and the loss allowance also increased by COP 313,787. The increase in exposure in this stage is mainly explained by specific loan migrations from Stage 3 to Stage 2 from clients in the agribusiness sector for a value of COP 681,480. The loss allowance increase is explained mainly by exposures transferred from Stage 1 to Stage 2 and the constitution of loss allowance made on debtors with financial relief, which allows reflecting a level of provisions in accordance with the situation that is expected to exist in the portfolio once the relief ends.

Stage 3 (Lifetime expected credit losses)

The exposure at default in stage 3 decreased by COP 454,536 and the loss allowance decreased by COP 208,353. The variation in exposure is mainly due to the charge-off of a significant client in the natural resources sector for a value of COP 401,163. The decrease of loss allowance is in line with the movements of the portfolio in this Stage, offset by the constitution of provision as a consequence of the increase of 16% in the restatement of credits compared to the same period of the previous year due to the effects of the foreign exchange differences and the increase in the loss allowance of new significant clients in default, especially in the building industry in Colombia for COP 45,868.

NOTE 7. LEASES

7.1. Lessor

Finance leases

The Bank has entered into lease agreements as the lessor. These lease arrangements involve machinery and equipment, computer equipment, vehicles and furniture and fixtures, and their terms range between one and ten years, as follows:

As of December 31, 2021

Period

Gross investment in finance
lease receivable

Present value of minimum
payments

In millions of COP

Less than 1 year

1,183,637

735,304

Between 1 and 5 years

8,352,753

6,958,333

Greater than 5 years

25,499,661

17,425,991

Total gross investment in finance lease receivable/ present value of minimum payments

35,036,051

25,119,628

Less: Future financial income(1)

(9,916,423)

-

Present value of payments receivable(2)

25,119,628

25,119,628

Minimum non-collectable payments impairment

(1,520,880)

(1,520,880)

Total

23,598,748

23,598,748

(1) Future financial income: Total Gross Investment - Total Present Value of minimum payments.
(2) See Note 6. Loans and advances to customers, net.

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As of December 31, 2020

Period

Gross investment in finance
lease receivable

Present value of minimum
payments

In millions of COP

Less than 1 year

1,242,852

1,103,071

Between 1 and 5 years

10,228,072

8,532,456

Greater than 5 years

21,682,923

14,867,790

Total gross investment in finance lease receivable/ present value of minimum payments

33,153,847

24,503,317

Less: Future financial income(1)

(8,650,530)

-

Present value of payments receivable(2)

24,503,317

24,503,317

Minimum non-collectable payments impairment

(1,996,033)

(1,996,033)

Total

22,507,284

22,507,284

(1) Future financial income: Total Gross Investment - Total Present Value of minimum payments.
(2) See Note 6. Loans and advances to customers, net.

Unsecured residual value (*)

The following table sets the unsecured residual values by type of asset as of December 31, 2021 and 2020:

Type of asset

December 31, 2021

December 31, 2020

In millions of COP

Technological equipment

37,139

31,761

Vehicles

23,912

21,578

Machinery and equipment

11,683

11,170

Furniture and fixtures

128

138

Total

72,862

64,647

(*) The unsecured residual value is the part of the residual value of the leased asset, whose realization is not secured or is secured by a third party related to the lessor.

Amounts recognized as income for extensions

At the end of the reporting period, the following entries are recognized as income corresponding to contract extensions or automatic time extension of financial leasing contracts:

Type of asset

December 31, 2021

December 31, 2020

In millions of COP

Technological equipment

15,210

16,217

Buildings

3,052

3,032

Machinery and equipment

720

1,481

Vehicles

537

527

Furniture and fixtures

1

1

Total

19,520

21,258

As of December 31, 2021 and 2020, the financial leases income amounted to COP 1,440,493 and COP 1,829,971, respectively.

Operating leases

Certain of the Bank’s subsidiaries lease assets to third parties under non-cancellable operating lease arrangements. Assets provided through operating leases are recorded as premises and equipment. The terms established for these agreements range from one to ten years.

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The following table presents the information of minimum payments by lease to be received:

December 31, 2021

December 31, 2020

In millions of COP

Less than 1 year

400,296

343,516

Between 1 and 5 years

308,802

465,069

Greater than 5 years

75,521

71,622

Total

784,619

880,207

As of December 31, 2021 and 2020, the operating lease income amounted to COP 787,561 and COP 577,449, respectively.

Risk management associated with leases

The Bank, acting as a lessor of operating leases, has a comprehensive asset management model for those assets classified as property, plant and equipment. This model includes an impairment test that evaluates indicators that impact the assets, which is carried out annually. The test evaluates both external indicators (economic and legal), and internal ones (insurance, maintenance and used market sales). The Bank performs a detailed review process at the time of return of the asset by the lessees in order to guarantee their operating conditions. Additionally, the Bank employs experts apart from the sales force, who constantly monitor the conditions of the second-hand market, and carry out back-testing in order to determine the consistency of the residual value model, and periodically review the results together with key managers. All of the above is complemented by agreements with suppliers, which allow the exchange of information, knowledge and, in some cases, the structuring of residual risk mitigation mechanisms.

In order to manage the risks associated with the assets, the Bank also employs an insurance department, and engages an international broker and insurance companies. They all serve as support to design and define the strategies for the different types of protection that cover the lessor's risks, assets and customers.

Additionally, in Renting Colombia's vehicle rental business, assets are managed with the goal of preserving commercial value through necessary maintenance, which avoids deterioration beyond that generated by regular use. Service indicators with suppliers are periodically reviewed in order to ensure their quality and compliance with the expected levels. Safe mobility strategies are also defined based on the permanent analysis of the road safety indicators. These strategies aim at ensuring the status and useful life of the asset.

7.2. Lessee

The Bank has entered into lease agreements as a lessee. These arrangements involve offices, branches and administrative offices as well as certain Computer equipment. As of December 31, 2021 and 2020, the rollforward of right of use assets was as follows:

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As of December 31, 2021

Roll - forward

Right of use assets

Balance at
January 01, 2021

Acquisitions

Additions

Expenses
depreciation(1)

Disposals

Revaluation

Effect of changes
in foreign
exchange rate

Balance at
December 31, 2021

In millions of COP

Buildings

Cost

1,845,970

48,913

61,281

-

(64,972)

(11,048)

135,010

2,015,154

Accumulated depreciation

(278,008)

-

-

(163,422)

30,637

11,055

(31,409)

(431,147)

Furniture and fixtures

Cost

3,466

224

-

-

-

(9)

291

3,972

Accumulated depreciation

(1,674)

-

-

(969)

-

-

(178)

(2,821)

Computer equipment

Cost

65,681

14,723

-

-

(526)

3,304

4,175

87,357

Accumulated depreciation

(18,282)

-

-

(13,606)

440

-

(1,090)

(32,538)

Vehicles

Cost

58,103

22,195

-

-

(7,292)

(1,029)

392

72,369

Accumulated depreciation

(14,241)

-

-

(12,822)

10,567

282

(267)

(16,481)

Total right of use assets – cost

1,973,220

86,055

61,281

-

(72,790)

(8,782)

139,868

2,178,852

Total right of use assets - accumulated depreciation

(312,205)

-

-

(190,819)

41,644

11,337

(32,944)

(482,987)

Total right of use assets, net

1,661,015

86,055

61,281

(190,819)

(31,146)

2,555

106,924

1,695,865

(1)See Note 26.3 Impairment, depreciation and amortization.

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As of December 31, 2020

Roll - forward

Right of use assets

Balance at
January 01, 2020

Acquisitions

Additions

Expenses
depreciation(1)

Disposals

Revaluation

Effect of changes
in foreign
exchange rate

Balance at
December 31, 2020

In millions of COP

Buildings

Cost

1,754,066

70,028

24,306

-

(78,748)

36,693

39,625

1,845,970

Accumulated depreciation

(134,306)

-

-

(183,452)

40,107

-

(357)

(278,008)

Furniture and fixtures

Cost

3,842

-

-

-

(463)

5

82

3,466

Accumulated depreciation

(906)

-

-

(991)

211

-

12

(1,674)

Computer equipment

Cost

57,116

31,492

-

-

(21,567)

(3,278)

1,918

65,681

Accumulated depreciation

(16,795)

-

-

(17,338)

15,794

-

57

(18,282)

Vehicles

Cost

33,103

41,435

-

-

(13,665)

(2,948)

178

58,103

Accumulated depreciation

(4,004)

(1,767)

-

(10,129)

1,766

(36)

(71)

(14,241)

Total right of use assets – cost

1,848,127

142,955

24,306

-

(114,443)

30,472

41,803

1,973,220

Total right of use assets - accumulated depreciation

(156,011)

(1,767)

-

(211,910)

57,878

(36)

(359)

(312,205)

Total right of use assets, net

1,692,116

141,188

24,306

(211,910)

(56,565)

30,436

41,444

1,661,015

(1)See Note 26.3 Impairment, depreciation and amortization.

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The following table sets forth the changes in lease liabilities as of December 31, 2021 and 2020:

As of December 31, 2021

Concept

Total

In millions of COP

Balance at January 01, 2021

1,818,358

(+) New contracts

63,515

(+/-) Reassessment of the lease liability

(41,800)

(-) Payments

(259,140)

(+) Accrued Interest(1)

122,011

(+/-) Effect of changes in foreign exchange rate

116,133

Balance at December 31, 2021

1,819,077

(1)The difference of COP 10,455 with the interest expense on lease liabilities recognized in the Consolidated Statement of Comprehensive Income corresponds to the expense accrued for the difference between the book value of the right-of-use asset and the lease liability at the time of early termination of contracts.

As of December 31, 2020

Concept

Total

In millions of COP

Balance at January 01, 2020

1,831,585

(+) New contracts

98,107

(+/-) Reassessment of the lease liability

(12,546)

(-) Payments

(261,297)

(+) Accrued Interest(1)

126,846

(+/-) Effect of changes in foreign exchange rate

35,663

Balance at December 31, 2020

1,818,358

(1)The difference of COP 8,246 with the interest expensive on lease liabilities recognized in the Consolidated Statement of Comprehensive Income corresponds to the expense accrued for the difference between the book value of the right-of-use asset and the lease liability at the time of early termination of contracts.

The following table shows maturity analysis of lease liabilities as of December 31, 2021 and 2020:

As of December 31, 2021

Type of assets

Maturity less than 1 year

Maturity between 1 and 3 years

Maturity between 3 and 5 years

Maturity more than 5 years

Total lease liabilities

In millions of COP

Buildings

5,632

49,939

39,367

1,665,386

1,760,324

Vehicles

159

119

-

-

278

Computer equipment

-

29,964

15,890

11,559

57,413

Furniture and fixtures

566

496

-

-

1,062

Total lease liabilities

6,357

80,518

55,257

1,676,945

1,819,077

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As of December 31, 2020

Type of assets

Maturity less than 1 year

Maturity between 1 and 3 years

Maturity between 3 and 5 years

Maturity more than 5 years

Total lease liabilities

In millions of COP

Buildings

5,562

42,237

62,490

1,656,546

1,766,835

Vehicles

-

446

131

-

577

Computer equipment

875

3,486

33,188

11,471

49,020

Furniture and fixtures

-

949

977

-

1,926

Total lease liabilities

6,437

47,118

96,786

1,668,017

1,818,358

The following table shows the weighted average rates and average useful life of right of use assets as of December 31, 2021 and 2020:

As of December 31, 2021

Right of use assets

Weighted average life

Weighted average
remaining lease terms

Weighted average discount
rates

Buildings

207

123

5.35

%

Computer equipment

72

40

6.94

%

Furniture and fixtures

45

12

6.50

%

Vehicles

46

18

3.79

%

As of December 31, 2020

Right of use assets

Weighted average life

Weighted average
remaining lease terms

Weighted average discount
rates

Buildings

295

159

5.96

%

Computer equipment

70

38

4.53

%

Furniture and fixtures

45

24

6.55

%

Vehicles

42

23

3.68

%

The future cash outflows of variable lease payments and termination options that are not reflected in the measurement of lease liabilities as of December 31, 2021 and 2020, amount to COP 2,373 and COP 2,323.

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The following table shows the detail of leases in the Consolidated Statement of Income as of December 31, 2021 and 2020:

As of December 31, 2021

Right of use assets

Financial interest

Expenses
depreciation(2)

Payments of penalties

Effect of changes in foreign exchange rate

Short-term leases

Leases for which the underlying asset is of low value

Variable payments

In millions of COP

Buildings

109,062

163,422

2,108

250

961

249

2,038

Vehicles

16

12,822

-

-

-

18

-

Computer equipment

2,381

13,606

-

-

-

5,103

-

Furniture and fixtures

97

969

-

-

875

1,193

-

Total

111,556

(1)

190,819

2,108

250

1,836

6,563

2,038

(1)Includes the expense generated by the difference between the carrying amount of the asset for the right to use and the liability for leasing at the time of the early termination of lease contracts by COP 10,455, see Note 25.2 Interest expenses.
(2)See Note 26.3 Impairment, depreciation and amortization.
(0) 

As of December 31, 2020

Right of use assets

Financial interest

Expenses
depreciation(2)

Payments of penalties

Effect of changes in foreign exchange rate

Short-term leases

Leases for which the underlying asset is of low value

Variable payments

In millions of COP

Buildings

117,680

183,452

247

(375)

1,809

2,992

679

Vehicles

263

10,129

-

-

-

24

-

Computer equipment

499

17,338

-

-

-

820

-

Furniture and fixtures

158

991

-

-

542

4,006

-

Total

118,600

(1)

211,910

247

(375)

2,351

7,842

679

(1)Includes the expense generated by the difference between the carrying amount of the asset for the right to use and the liability for leasing at the time of the early termination of lease contracts by COP 8,246, see Note 25.2 Interest expenses.
(2)See Note 26.3 Impairment, depreciation and amortization.

The following table contains the minimum payments lease liabilities as of December 31, 2021 and 2020:

As of December 31, 2021

Type of assets

Maturity less than 1 year

Maturity between 1 and 3 years

Maturity between 3 and 5 years

Maturity more than 5 years

Total minimum payments lease liabilities

In millions of COP

Buildings

5,890

56,726

46,573

2,394,751

2,503,940

Vehicles

160

129

-

-

289

Computer equipment

-

32,439

21,693

13,228

67,360

Furniture and fixtures

-

1,096

-

-

1,096

Total minimum payments lease liabilities

6,050

90,390

68,266

2,407,979

2,572,685

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As of December 31, 2020

Type of assets

Maturity less than 1 year

Maturity between 1 and 3 years

Maturity between 3 and 5 years

Maturity more than 5 years

Total minimum payments lease liabilities

In millions of COP

Buildings

5,697

45,492

71,088

2,444,892

2,567,169

Vehicles

-

458

145

-

603

Computer equipment

1,006

3,756

35,181

14,415

54,358

Furniture and fixtures

-

1,002

1,052

-

2,054

Total minimum payments lease liabilities

6,703

50,708

107,466

2,459,307

2,624,184

Impacts of adoption IFRS 16

As of January 1, 2019, the Bank adopted IFRS 16. This standard establishes the principles of recognition, measurement, presentation and disclosure of leases and requires lessees to account for all their leases under the same balance sheet model similar to the accounting under IAS 17 of the Finance leases. The standard includes two recognition exemptions for lessees: leasing of low-value assets (for example, personal computers) and short-term leases (that is, leases with a term of less than 12 months). At the beginning of the lease, the lessee recognizes a liability for lease payments (liability for lease) and an asset that represents the right to use the underlying asset during the term of the lease (right to use the asset). The Bank used the modified retrospective adoption method, where the right-of-use assets are measured as if IFRS 16 had always been applied, using the lessee’s incremental borrowing rate known at the date of transition. The change in accounting policy affected the following items in the consolidated statement of financial position as of January 1, 2019:

Concepts

January 1, 2019

Increase in right of use assets(1)

1,543,427

Net of deferred tax

(119,173)

Increase in lease liabilities

1,848,833

Net of effect of changes in foreign exchange rate

(9,560)

Decrease in retained earnings

184,248

(1) The increase in right of use assets for COP 1,543,427 differs from the COP 1,572,446 presented in the right of use assets at January 01, 2019, in the amount of COP 29,019 due the financial leases recognized by Transportempo S.A.S.

under IAS 17 at December 31, 2018.

NOTE 8. INVESTMENTS IN ASSOCIATES AND JOINT VENTURES

The following table presents information regarding the Bank’s investments in associates and joint ventures:

Composition

December 31, 2021

December 31, 2020

In millions of COP

Investments in associates(1)

2,138,156

1,973,092

Investments in joint ventures

582,403

533,223

Total

2,720,559

2,506,315

(1)As of December 31, 2021 and 2020, the amount includes investments in associates at fair value for COP 1,358,368 and COP 1,263,765, respectively and investments in associates at equity method value for COP 779,788 COP 709,327 respectively. See Note 30 Fair value of assets and liabilities.

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The following are the investments in associates that the Bank holds as of December 31, 2021 and 2020:

As of December 31, 2021

Investments in Associates

% of

Company name

Main activity

Country

Ownership

Included in

Accumulated

OCI (Equity

OCI (TA) (4)

OCI (Deferred

Carrying

interest

earnings (1)

OCI (2)

method) (3)

tax) (5)

amount

In millions of COP

Investments in associates

P.A Viva Malls.(6)

Development and operation of commercial spaces

Colombia

49.00

%

105,202

-

-

-

-

1,355,688

Protección S.A.

Administration of pension funds and severances

Colombia

20.58

%

56,901

17,694

2,165

-

(824)

630,821

Titularizadora Colombiana S.A. Hitos.*

Mortgage portfolio securities

Colombia

26.98

%

737

(1,379)

19

-

(34)

34,241

Redeban Multicolor S.A.*

Network data transmission services

Colombia

20.36

%

3,743

(605)

46

-

(48)

26,045

ACH Colombia S.A.*

Electronic transfer services

Colombia

19.94

%

14,448

(952)

-

-

(85)

18,854

P.A La Felicidad.*(7)

Real estate ecosystems

Colombia

20.00

%

3

-

-

-

-

14,443

Servicio Salvadoreño de Protección, S. A. de C.V.*

Custodial services and transfer of monetary types

El Salvador

25.00

%

1,549

(740)

(13)

(210)

9

13,145

P.A Madrid II.*(8)

Real estate ecosystems

Colombia

20.00

%

(3)

-

-

-

-

9,117

Reintegra S.A.S.*(9)

Collections and recovery of portfolio

Colombia

46.00

%

-

1,742

-

-

-

8,049

P.A Boreal.*(10)

Real estate ecosystems

Colombia

20.00

%

1,520

-

-

-

-

7,942

Servicios Financieros, S.A. de C.V.*

Processing of financial transactions and electronic payment methods

El Salvador

49.78

%

803

9

-

(81)

-

7,801

Servicios de Identidad Digital S.A.S.*(11)

Provide digital citizens services

Colombia

33.33

%

(4,878)

-

-

-

-

4,566

P.A Distrito Vera.*(12)

Real estate ecosystems

Colombia

33.33

%

237

-

-

-

-

2,680

ACH de El Salvador, S. A. de C.V.*

Electronic transfer services

El Salvador

25.00

%

395

6

-

(139)

-

1,686

P.A Mirador de la Ciénaga.*(13)

Real estate ecosystems

Colombia

13.00

%

(1)

-

-

-

-

1,329

Agricapital S.A.S.*(14)

Financial services

Colombia

10.02

%

(63)

-

-

-

-

1,191

Internacional Ejecutiva de Aviación S.A.S.*(15)

Aircraft and aircraft travel

Colombia

25.00

%

(1,560)

(170)

674

-

-

558

Net investments in associates

179,033

15,605

2,891

(16)

(430)

(982)

(16)

2,138,156

(1)Corresponds to the income recognized as equity method in the Consolidated statement of Income for the year ended December 31, 2021. See Note 25.5 Dividends and net income on equity investments.
(2)Corresponds to the accumulated other comprehensive income as of December 31, 2021.
(3)Corresponds to the other comprehensive income recognized as equity method for the year ended December 31, 2021.
(4)Corresponds to the other comprehensive income recognized as Translation Adjustment of Foreign Currency (TA) for the year ended December 31, 2021.
(5)Corresponds to the other comprehensive income recognized as deferred tax for the year ended December 31, 2021.
(6)During 2021, the investment in the associate P.A Viva Malls made a refund of contributions by COP 13,279.
(7)During 2021, Banca de inversión Bancolombia S.A ancreased its capital contribution in P.A La Felicidad by COP 2,413.
(8)During 2021, Banca de inversión Bancolombia S.A increased its capital contribution in P.A Madrid II by COP 1,954.
(9)The carrying amount includes the elimination of downstream transactions between Bancolombia S.A. and Reintegra S.A.S made during 2020 and 2019.
(10)During 2021, the investment in the associate P.A Boreal made a refund of contributions by COP 3,300.
(11)During 2021, the Bank increased its capital contribution in Servicios de Identidad Digital S.A.S by COP 4,539.
(12)In 2021, the initial cost of the company was COP 3,191, additionally, the FCP Fondo Inmobiliario Colombia, a Bank´s subsidiary, increased its capital contribution in P.A Distrito Vera by COP 1,780. During the same year, Distrito Vera made a restitution of contributions for COP 2,529.
(13)During 2021, Inversiones CFNS S.A.S, the Bank's subsidiary, acquired 20% interest in P.A. Mirador de la Cienaga. This investment is part of an agreement that will enable the development of housing solutions with high sustainability standards. The amount of COP 1,330 was disbursed as capital contributions.
(14)During 2021, the Bank acquired 10.02 % interest in Agricapital S.A.S.by COP 1,254.
(15)During 2021, given the continued losses of the company, the Bank management performed a valuation, to establish the fair value of Internacional Ejecutiva de Aviación S.A.S. As a result of the valuation, the fair value of the investment

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was lower than the book value, for this, the Bank recorded an impairment in the Statement of Income for COP 1,733.  See note 25.5 Dividends and net income on equity investments. During the same year, the Bank sold 25% interest in the associate Internacional Ejecutiva de Aviación by COP 1,148.
(16)See Consolidated Statement of Comprehensive Income.

(*)  For the purposes of applying the equity method of accounting, financial statements as of November 30, 2021 have been used. However, the Bank does not consider that any adjustments have to be made since no significant transactions took place between that date and December 31, 2021.

As of December 31, 2020

Investments in Associates

% of

Company name

Main activity

Country

Ownership

Included in

Accumulated

OCI (Equity

OCI (TA) (4)

OCI (Deferred

Carrying

interest

earnings (1)

OCI (2)

method) (3)

tax) (5)

amount

In millions of COP

Investments in associates

P.A Viva Malls.

Development and operation of commercial spaces

Colombia

49.00

%

56,116

-

-

-

-

1,263,765

Protección S.A.

Administration of pension funds and severances

Colombia

20.58

%

59,959

15,529

264

-

(56)

582,073

Titularizadora Colombiana S.A. Hitos*

Mortgage portfolio securities

Colombia

26.98

%

2,274

(1,398)

172

-

(7)

36,081

Redeban Multicolor S.A.*

Network data transmission services

Colombia

20.36

%

816

(651)

-

-

1

22,256

ACH Colombia S.A.*

Electronic transfer services

Colombia

19.94

%

9,191

(952)

-

-

3

13,505

P.A La Felicidad.(6)

Real estate development

Colombia

20.00

%

-

-

-

-

-

12,027

Servicio Salvadoreño de Protección, S. A. de C.V.*

Custodial services and transfer of monetary types

El Salvador

25.00

%

241

(727)

-

(5)

(29)

9,914

P.A Boreal*(6)

Real estate development

Colombia

20.00

%

6

-

-

-

-

9,722

P.A Madrid II.(6)

Real estate development

Colombia

20.00

%

-

-

-

-

-

7,166

Servicios Financieros, S.A. de C.V.*(7)

Processing of financial transactions and electronic payment methods

El Salvador

49.78

%

395

9

-

36

-

5,991

Servicios de Identidad Digital S.A.S.(8)

Provide digital citizens services

Colombia

33.33

%

(2,798)

-

-

-

-

4,905

Internacional Ejecutiva de Aviación S.A.S.(9)

Aircraft and aircraft travel

Colombia

33.33

%

(2,827)

(844)

(1,194)

-

12

4,338

ACH de El Salvador, S. A. de C.V.*

Electronic transfer services

El Salvador

25.00

%

204

6

-

(56)

-

1,349

Reintegra S.A.S.* (10)

Collections and recovery of portfolio

Colombia

46.00

%

-

1,742

-

-

-

-

Net investments in associates

123,577

12,714

(758)

(9)

(25)

(76)

(9)

1,973,092

(1)Corresponds to the income recognized as equity method in the Consolidated Statement of Income for the year ended December 31, 2020. See Note 25.5 Dividends and net income on equity investments.
(2)Corresponds to the accumulated other comprehensive income as of December 31, 2020.
(3)Corresponds to the other comprehensive income recognized as equity method for the year ended December 31, 2020.
(4)Corresponds to the other comprehensive income recognized as Translation Adjustment of Foreign Currency (TA) for the year ended December 31, 2020.
(5)Corresponds to the other comprehensive income recognized as deferred tax for the year ended December 31, 2020.
(6)During 2020, Banca de inversión Bancolombia S.A. and Inversiones CFNS S.A.S, the Bank's subsidiaries, acquired 20% interest in P.A. La Felicidad, P.A. Boreal and P.A. Madrid II. These investments are part of an agreement that will enable the development of housing solutions with high sustainability standards. The amount of COP 28,910 were disbursed as capital contributions.
(7)In October 2020, Banco Agricola S.A, a Bank´s subsidiary, increased its capital contribution in Serfinsa S.A by USD 670. This contribution increased the ownership interest by 1.92%.
(8)During 2020, the Bank increased its capital contribution in Servicios de Identidad S.A.S by COP 5,333.
(9)During 2020, given the continued losses of the company, the Bank management performed a valuation, to establish the fair value of Internacional Ejecutiva de Aviación S.A.S. As a result of the valuation, the fair value of the investment was lower than the book value, for this, the Bank recorded an impairment in the Consolidated Statement of Income for COP 4,399.  See note 25.5 Dividends and net income on equity investments.
(10)In 2020, the Bank increased its capital contribution in Reintegra S.A.S by COP 1,612. The carrying amount at the end of the year is zero, because the amount of downstream transactions between Bancolombia S.A. and Reintegra made during 2020 and 2019, exceeds the net investment on the entity.

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(11)See Consolidated Statement of Comprehensive Income.

(*)  For the purposes of applying the equity method of accounting, financial statements as of November 30, 2020 have been used. However, the Bank does not consider that any adjustments have to be made since no significant transactions took place between that date and December 31, 2020.

The following is additional information regarding the Bank’s most significant associates as of December 31, 2021 and 2020:

As of December 31, 2021

Income from

Assets

Liabilities

OCI

ordinary activities

Profits

Dividends

Company name

(unaudited)

(unaudited)

(unaudited)

(unaudited)

(unaudited)

(Declared)

In millions of COP

P.A Viva Malls.

2,810,414

43,703

-

514,485

214,538

50,208

Protección S.A.

3,698,529

1,461,115

74,155

1,816,422

276,519

10,331

Titularizadora Colombiana S.A. Hitos.

131,166

8,303

20,663

27,341

3,347

2,596

As of December 31, 2020

Income from

Assets

Liabilities

OCI

ordinary activities

Profits

Dividends

Company name

(unaudited)

(unaudited)

(unaudited)

(unaudited)

(unaudited)

(Declared)

In millions of COP

P.A Viva Malls.

2,633,341

54,228

-

328,937

42,253

42,169

Protección S.A.

3,031,933

1,031,421

63,571

1,983,426

291,391

24,697

Titularizadora Colombiana S.A. Hitos.

142,522

12,840

20,595

31,341

7,376

3,412

The following are the joint ventures that the Bank holds as of December 31, 2021 and 2020:

As of December 31, 2021

% of

OCI

Company name

Main activity

Country

Ownership

Included in

Accumulated

(Deferred

Carrying

interest

earnings(1)

OCI (2)

tax)(3)

amount

In millions of COP

Investments in joint ventures

Compañía de financiamiento TUYA S.A.(4)

Financing Services

Colombia

50.00

%

5,342

-

-

546,633

Fideicomiso Ruta del Sol - compartimento A.*(5)

Investment in infrastructure projects

Colombia

25.90

%

16,657

13

-

16,664

Puntos Colombia S.A.S.*

Administration of the customers loyalty

Colombia

50.00

%

1,894

-

-

9,601

Ecosistemas Digitales de Negocio S.A.S.*(6)

Digital electronic billing services

Colombia

50.00

%

734

-

-

3,615

VILIV S.A.S.*(7)

Market place

Colombia

50.00

%

(2,420)

-

-

3,346

P.A Muverang.*(8)

Sustainable mobility services

Colombia

33.33

%

(1,392)

-

-

2,544

P.A Reintegra.*(9)

Collections and recovery of portfolio

Colombia

46.00

%

-

-

-

-

Vlipco S.A.S.*(10)

Technology services provider

Colombia

47.40

%

(196)

-

-

-

Net investments in joint ventures

20,619

13

-

582,403

(1)Corresponds to the income recognized as equity method in the Consolidated Statement of Income for the year ended December 31, 2021. See Note 25.5 Dividends and net income on equity investments.
(2)Corresponds to the accumulated other comprehensive income as of December 31, 2021.
(3)Corresponds to the other comprehensive income as deferred tax for the year ended December 31, 2021.
(4)During 2021, The Bank increases its capital contribution in Compañia de Financiamiento TUYA S.A by COP 24,500.
(5)During 2021, The Bank through Inversiones CFNS S.A.S increases its capital contribution in Fideicomiso Ruta del Sol - compartimento A by COP 7.
(6)During 2021, The Bank through Inversiones CFNS S.A.S increases its capital contribution in Ecosistemas Digitales de Negocio S.A.S. for COP 1,565.

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(7)During 2021, Banca de Inversión Bancolombia S.A increases its capital contribution in Viliv S.A.S. by COP 4,050.
(8)During 2021, The Bank through Inversiones CFNS S.A.S increases its capital contribution in P.A Muverang for COP 2,220.
(9)In 2021, the Bank adquire a 46% interest in P.A Reintegra by COP 17. The carrying amount at the end of the year is zero, because the amount of downstream transactions between Bancolombia S.A. and P.A Reintegra made during 2021.
(10)In November 2021, the Bank acquired 91,791 shares of the investment in Vlipco S.A.S. by amount of COP 9,474, in this operation the Bank increased its interest to 94.77%, a result of this transaction The Bank acquired control and changed its classification to subsidiary. See Note 9.3 Business Combinations.

For the purposes of applying the equity method of accounting, financial statements as of November 30, 2021 have been used. However, the Bank does not consider that any adjustments have to be made since no significant transactions took place between that date and December 31, 2021.

As of December 31, 2020

% of

OCI

Company name

Main activity

Country

Ownership

Included in

Accumulated

(Equity

Carrying

interest

earnings(1)

OCI (2)

method) (3)

amount

In millions of COP

Investments in joint ventures

Compañía de financiamiento TUYA S.A.(4)

Financing company

Colombia

50.00

%

13,333

-

(13)

516,791

Puntos Colombia S.A.S

Administration of the customers loyalty

Colombia

50.00

%

6,334

-

-

7,707

Vlipco S.A.S.(5)

Technology services provider

Colombia

47.28

%

(672)

-

-

3,977

Ecosistemas Digitales de Negocio S.A.S.(6)

Collaborative digital ecosystems

Colombia

50.00

%

(3,226)

-

-

1,316

P.A Muverang (before P.A Dinamarca) .(7)

Sustainable mobility services

Colombia

33.33

%

(818)

-

-

1,716

VILIV S.A.S.(8)

Market place

Colombia

50.00

%

(906)

-

-

1,716

Fideicomiso Ruta del Sol - compartimento A.(9)

Investment in infrastructure projects

Colombia

26.50

%

(3)

13

-

-

P.A CRECE.(8)

Non-financial products and services platform

Colombia

50.00

%

(1,000)

-

-

-

P.A Servicios Tecnológicos Arus- Bancolombia.(10)

Technology services provider

Colombia

-

(23)

-

-

-

Net investments in joint ventures

13,019

13

(13)

533,223

(1)Corresponds to the income recognized as equity method in the Consolidated Statement of Income for the year ended December 31, 2020. See Note 25.5 Dividends and net income on equity investments.
(2)Corresponds to the accumulated other comprehensive income as of December 31, 2020.
(3)Corresponds to the other comprehensive income recognized as equity method for the year ended December 31, 2020.
(4)During 2020, The Bank increases its capital contribution in Compañia de Financiamiento TUYA S.A. for COP 37,002.
(5)In October 2020, the Bank capitalized the company for COP 460.
(6)In April 2020, the Bank through Inversiones CFNS S.A.S, entered into an agreement with GDX Colombia S.A.S. to form the joint venture Ecosistemas Digitales de Negocio S.A.S., the initial contribution was of COP 3,514, and then increases its capital contribution for COP 1,028. The purpose of the entity is to provide electronic invoicing services.
(7)During 2020, The Bank through Inversiones CFNS S.A.S increases its capital contribution in P.A Muverang (before P.A Dinamarca) for COP 2,034.
(8)In April 2020, Banca de Inversión Bancolombia S.A, a Bank subsidiary, increases its capital contribution in P.A CRECE for COP 1,013. In August 2020, Banca de Inversión Bancolombia S.A.  transferred its rights in P.A CRECE to a new joint venture VILIV S.A.S., the net value of the rights transferred was  COP 1,022. In September 2020, Banca de Inversión Bancolombia S.A. increases its capital contribution in VILIV S.A.S. for COP 1,600.
(9)During 2020, The Bank through Inversiones CFNS S.A.S increases its capital contribution in Fideicomiso Ruta del Sol - compartimento A for COP 3.
(10)In July 2020, the Joint venture P.A Servicios Tecnológicos Arus- Bancolombia was liquidated.

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The following is additional information regarding the Bank’s most significant joint ventures as of December 31, 2021 and 2020:

As of December 31, 2021

Income from

Assets

Liabilities

ordinary activities

Profits

Dividends

Company name

(unaudited)

(unaudited)

(unaudited)

(unaudited)

(Declared)

In millons of COP

Compañía de financiamiento TUYA S.A.

3,965,397

(1)

3,392,041

1,675,439

10,681

(2)

-

(1)Includes cash and cash equivalents by COP 353,348.
(2)Includes interest and valuation income by COP 630,936, interest expenses by COP 82,537, depreciation and amortization by COP 21,113  and income tax  by COP 13,828.

As of December 31, 2020

Income from

Assets

Liabilities

ordinary activities

(Loss)

Dividends

Company name

(unaudited)

(unaudited)

(unaudited)

(unaudited)

(Declared)

In millons of COP

Compañía de financiamiento TUYA S.A.

3,235,475

(1)

2,721,800

1,524,072

26,665

(2)

-

(1)Includes cash and cash equivalents by COP 339,044.
(2)Includes intereset and valuation income by COP 605,979, interest expenses by COP 142,770, depreciation and amortization by COP 18,692 and income tax  by COP 2,381.

As of December 31, 2021 and 2020, there are no restrictions on the ability of the associates and joint ventures to transfer funds to the Bank in the form of cash dividends.

As of December 31, 2021 and 2020, there are no contingent liabilities incurred by the Bank regarding its interests in the aforementioned joint ventures and associates.

NOTE 9. GOODWILL AND INTANGIBLE ASSETS, NET

Intangibles assets and goodwill net are as follows:

December 31, 2021

December 31, 2020

In millions of COP

Intangible assets

485,626

495,606

Goodwill(1)

8,143,146

7,011,715

Total

8,628,772

7,507,321

(1)Includes the goodwill recognized for the acquisition of Vlipco S.A.S. See Note 9.3 Business combination.

9.1. Intangible assets

The following table sets forth the Bank’s intangible assets as of December 31, 2021 and 2020, including the reconciliation of initial and final balances of the cost and accrued amortization:

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As of December 31, 2021

Licenses, software

Cost

Trademarks

and computer

Client

Total

applications

relationships

In millions of COP

Balance at January 1, 2021

20,293

823,318

395,726

1,239,337

Acquisitions

-

144,514

-

144,514

Acquisitions through business combination(1)

-

13,196

-

13,196

Write off

-

(49,805)

-

(49,805)

Foreign currency translation adjustment

3,244

66,386

63,254

132,884

Balance at December 31, 2021

23,537

997,609

458,980

1,480,126

(1)See Note 9.3 Business combination.

Licenses, software

Amortization

Trademarks

and computer

Client

Total

applications

relationships

In millions of COP

Balance at January 1, 2021

14,495

398,521

330,715

743,731

Write off

-

(49,805)

-

(49,805)

Amortization expense(1)

3,165

131,288

63,716

198,169

Foreign currency translation adjustment

2,514

43,051

56,840

102,405

Balance at December 31, 2021

20,174

523,055

451,271

994,500

Intangible assets at December 31, 2021, net

3,363

474,554

7,709

485,626

(1)See Note 26.3 Impairment, depreciation and amortization.

As of December 31, 2020

Licenses, software

Cost

Trademarks

and computer

Client

Total

applications

relationships

In millions of COP

Balance at January 1, 2020

19,375

768,923

377,815

1,166,113

Acquisitions

-

106,404

-

106,404

Write off

-

(68,484)

-

(68,484)

Foreign currency translation adjustment

918

16,475

17,911

35,304

Balance at December 31, 2020

20,293

823,318

395,726

1,239,337

Licenses, software

Amortization

Trademarks

and computer

Client

Total

applications

relationships

In millions of COP

Balance at January 1, 2020

11,071

342,229

273,855

627,155

Write off

-

(68,484)

-

(68,484)

Amortization expense(1)

3,118

113,452

47,184

163,754

Foreign currency translation adjustment

306

11,324

9,676

21,306

Balance at December 31, 2020

14,495

398,521

330,715

743,731

Intangible assets at December 31, 2020, net

5,798

424,797

65,011

495,606

(1)Licenses, software and computer applications includes cancellations of Core Factoring and Sede 30 projects amounted to COP 6,879 and COP 2,716, respectively. See Note 26.3 Impairment, depreciation and amortization.

As of December 31, 2021 and 2020, the assessment made by the Bank indicates there is no evidence of impairment of intangible assets.

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As of December 31, 2021 and 2020, the Bank does not have intangible assets with restricted ownership, intangible assets pledged as collateral or contractual agreements for the acquisition of this class of assets.

Research and development costs related to software development

During the period ending at December 31, 2021, 2020 and 2019, the Bank incurred costs that are directly related to software development in the amounts of COP 11,882, COP 18,736 and COP 85,532, respectively. These costs were the result of the analysis design and implementation of the transformation projects, the most representative of which are: Implementation of the New GAP Application (ALM), Core Banking Renewal - Collections, Connected and SAP BPC (automation of the disclosure process). The expenses were recorded mainly as fees in the line ‘Other administrative and general expenses’ of the Consolidated statement of Income.

Intangibles which did not meet the criteria to be recognized as assets

During the period ended December 31, 2021, 2020 and 2019, the Bank recognized in the statement of income the amount of COP 10,046, COP 86,168 and 48,584, respectively, related to expenditures which were not recognized as intangible assets. These expenses were not recorded as assets due to the lack of characterists to be reliably identifiable, and those assets do not support critical processes to be recognized as intangible assets.

9.2   Goodwill

The following table sets forth an analysis of the activity in the goodwill account:

December 31, 2021

December 31, 2020

In millions of COP

Balance at beginning of the year, net

7,011,715

6,694,354

Acquisitions(1)

10,660

-

Effect of change in foreign exchange rate(2)

1,120,771

317,361

Balance at end of the year, net

8,143,146

7,011,715

(1)Corresponds to the goodwill recognized for the acquisition of Vlipco S.A.S. See Note 9.3 Business combination
(2)The conversion rate from US dollars to Colombian pesos at the end of December 31, 2021 is COP 3,981.16 (in pesos) and 2020 is COP 3,432.50 (in pesos). See Note 2.D.3. Foreign subsidiaries

The Bank tests goodwill recognized as a result of business combinations for impairment at least annually using a process that begins with an estimation of the recoverable amount of a group of cash-generation units equal to the operating segment. Recoverable amount is determined by management by reference to market value, if available, by pricing models, or with the assistance of a valuation specialist. Determination of recoverable amount requires management to make assumptions and use estimates to forecast cash flow for periods that are beyond the normal requirements of management reporting; the assessment of the appropriate discount rate; estimation of the recoverable amount of cash-generation units; and the valuation of the separable assets of each business whose goodwill is being reviewed.

The key assumptions used by management in determining the recoverable amount are:

Discount Rate

Growth rate

Operating segment

Goodwill 2021

Valuation Methodology

Key Assumptions

(real)

(real)

In millions of COP

Banking Panama

6,080,314

Discounted Cash flow

5 years plan

8.80% and 8.70

%

5.40

%

Banking El Salvador

1,122,986

Discounted Cash flow

5 years plan

14.90

%

4.10

%

Banking Guatemala

929,186

Discounted Cash flow

5 years plan

10.10

%

5.10

%

Others Segments(1)

10,660

Does not apply

Does not apply

Does not apply

Does not apply

(1)Corresponds to the goodwill recognized for the acquisition of Vlipco S.A.S. See Note 9.3 Business combination.

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In 2021 and 2020, the Bank tested the aforementioned goodwill for impairment purposes at the following operating segment levels: Banking Panama, Banking El Salvador and Banking Guatemala. Each operating segment represents a group of cash generating units. Evaluating the goodwill impairment at an operating segment level ensures the alignment with the approach used by the CODM to make decisions about resources to be allocated to the segments and assess its performance.

Sensitivity analysis:

In order to assess the impact of changes in certain significant inputs such as the discount rate and the growth rate in the operating segments’ recoverable amount, the Bank undertook a sensitivity analysis of these inputs through alternative scenarios.

The tables below present the estimated recoverable amount of each operating segment obtained as a result of sensitivity analysis:

As of December 31, 2021

Banking Panama

Discount rate

9.30%

8.80%

8.30%

Growth rate

9.20%

8.70%

8.20%

5.40%

10,929,065

12,664,169

15,019,623

Growth rate

Discount rate

4.90%

5.40%

5.90%

8.80% and 8.70%

11,550,846

12,664,169

14,175,111

Banking El Salvador

Discount rate

Growth rate

15.90%

14.90%

13.90%

4.10%

4,611,843

5,041,507

5,559,874

Growth rate

Discount rate

3.60%

4.10%

4.60%

14.90%

4,948,901

5,041,507

5,143,103

Banking Guatemala

Discount rate

Growth rate

10.60%

10.10%

9.60%

5.10%

5,514,165

6,156,028

6,942,610

Growth rate

Discount rate

4.60%

5.10%

5.60%

10.10%

5,807,354

6,156,028

6,582,183

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As of December 31, 2020

Banking Panama

Discount rate

Growth rate

9.10%

8.60%

8.10%

5.80%

10,825,415

12,875,675

15,818,601

Growth rate

Discount rate

5.30%

5.80%

6.30%

8.60%

11,445,342

12,875,675

14,927,894

Banking El Salvador

Discount rate

Growth rate

15.00%

14.50%

14.00%

3.70%

2,767,605

2,910,600

3,067,742

Growth rate

Discount rate

3.20%

3.70%

4.20%

14.50%

2,860,861

2,910,600

2,965,172

Banking Guatemala

Discount rate

Growth rate

11.30%

10.80%

10.30%

5.10%

3,183,867

3,511,578

3,903,315

Growth rate

Discount rate

4.60%

5.10%

5.60%

10.80%

3,347,817

3,511,578

3,706,836

The Bank considers goodwill as an asset with indefinite useful life.

9.3 Intangible assets

On November 10, 2021, Bancolombia S.A., entered into a stock purchase agreement, pursuant to which Bancolombia agreed to purchase an additional 47.37% stake in the capital stock of the Colombian company Vlipco S.A.S. Vlipco provides technology services to financial companies and qualifies as a business as defined in IFRS 3.

At the acquisition date, the Bank owned 91,838 shares of Vlipco that represented 47.40% of the total capital stock of the company, classified as an investment in joint venture.

The transaction was completed on November 30, 2021, upon receipt of required regulatory approvals from the Superintendencia of Industry and Commerce, and as a result Bancolombia obtained control of Vlipco. The consideration paid by Bancolombia was COP 9,474, in cash.

The acquisition of Vlipco in stages is being accounted for under the acquisition method in accordance with IFRS 3. Accordingly, the Bank has remeasured its previously held equity interest in Vlipco at its acquisition-date fair value and recognized the resulting gain or loss and equity method adjustment.

The purchase price was preliminarily allocated to the acquired assets and liabilities based on their estimated fair values at the acquisition date as summarized in the following table. The goodwill of COP 10,660 is calculated as the purchase premium after adjusting for the fair value of net assets acquired, and reflects the value expected from the synergies from

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combining Vlipco’s technology services with the Bank’s financial services, as well as the opportunity to increase its national and international operations in the payments gateway market, that do not qualify for a separate recognition as intangible assets. The goodwill has been allocated to the segment Other Segments. None of the goodwill is expected to be deductible for income tax purposes.

The Bank has elected to measure the non-controlling interests of 5.23% in the acquiree at fair value, the amount at the acquisition date was COP 1,047.

For this acquisition, the estimated fair value of assets acquired and liabilities assumed are based on the information available at November 30, 2021. The Bank believes that this information provides a reasonable basis for determining fair values.

In millions of COP

Vlipco Purchase Price Allocation

Pruchase price on November 30, 2021

9,474

Fair value of previously held invesment

9,479

Non-controlling interest at fair value

1,047

TOTAL

20,000

Book value of net assets acquired

ASSETS

Cash and cash equivalents

296

Accounts receivable

241

Taxes receivable

433

Premises and equipment, net

22

Other assets

32

Total Assets

1,024

LIABILITIES

Short-term borrowings

37

Accounts payable

45

Taxes liabilities

78

Employee benefit plans

106

Total Liabilities

266

Net Assets at book value

758

Vlipco intangibles assets recognized at the acquisition date:

Software(1)

13,196

Deferred tax

(4,614)

Fair value of net assets acquired

9,340

Goodwill

10,660

(1)The fair value of the intangible assets includes a software development that supports the operation of the Wompi payment gateway, with a fair value of COP 13,196.

Acquisition-related cost

In connection with the acquisition of Vlipco, the Bank incurred costs which are recorded in the ‘Other administrative and general expenses’ line item of the Consolidated Statement of Income.

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Previously held interest

Prior to control being obtained, the Bank accounted for its investment in Vlipco using the equity method, due to the fact that the Bank had joint control of Vlipco and, accordingly, it was classified as a joint venture. The previous shareholding was 47.40%.

Date and nature of investment

Share in equity

Investment recorded as an joint venture(1)

47.40

%

November 2021 – acquisition of 47.37%, control obtained

47.37

%

Total at December 31, 2021

94.77

%

(1)Investment made since July 2019, the participation percentage was 48.91% at initial recognition.

At the date of obtaining control (the acquisition date), the Bank remeasured the previously held equity interest to fair value and recognized revenue amounting to COP 5,197 in the Consolidated Statement of Income as ‘Dividends and net income on equity investments’ (See Note 25.5. Dividends and net income on equity investments).

NOTE 10. PREMISES AND EQUIPMENT, NET

As of December 31, 2021 and 2020, the premises and equipment, net consisted of the following:

As of December 31, 2021

Premises and equipment for own use

Roll - forward

Balance at

Effect of

Balance at

Premises and equipment for own use

January 1,

Expenses

Assets

changes in

December 31, 

2021

Additions

depreciation(1)

Disposals

classified

foreign

2021

as held for

exchange

sale

rate

In millions of COP

Land

Cost

498,981

39,661

-

(15,206)

-

28,048

551,484

Construction in progress

Cost

63,192

35,205

-

(65,769)

-

4,412

37,040

Buildings

Cost

1,652,899

127,695

-

(70,783)

-

85,429

1,795,240

Accumulated depreciation

(390,798)

-

(33,158)

7,633

-

(42,461)

(458,784)

Furniture and fixtures

Cost

666,748

44,767

-

(83,214)

-

34,084

662,385

Accumulated depreciation

(389,892)

-

(53,785)

80,105

-

(24,433)

(388,005)

Computer equipment

Cost

895,602

83,503

-

(145,334)

-

47,285

881,056

Accumulated depreciation

(539,795)

-

(110,969)

140,254

-

(35,444)

(545,954)

Vehicles

Cost

27,203

19,488

-

(6,985)

(116)

2,776

42,366

Accumulated depreciation

(14,477)

-

(3,771)

1,103

15

(1,103)

(18,233)

Leasehold improvements

Cost

41,667

21,057

-

(57,649)

-

232

5,307

Accumulated depreciation

(1,168)

-

(273)

1,014

-

(83)

(510)

Total premises and equipment for own use - cost

3,846,292

371,376

-

(444,940)

(116)

202,266

3,974,878

Total premises and equipment - accumulated depreciation

(1,336,130)

-

(201,956)

230,109

15

(103,524)

(1,411,486)

Total premises and equipment for own use, net

2,510,162

371,376

(201,956)

(214,831)

(101)

98,742

2,563,392

(1) See Note 26.3. Impairment, depreciation and amortization.

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Premises and equipment in operating leases

Roll - forward

Balance at

Effect of

Balance at

Premises and equipment in operating leases

January 1,

Expenses

Assets

changes in

December 31,

2021

Additions

depreciation(1)

Disposals

classified

foreign

2021

as held for

exchange

sale

rate

In millions of COP

Furniture and fixtures

Cost

-

2,091

-

-

-

-

2,091

Accumulated depreciation

-

-

(106)

-

-

-

(106)

Computer equipment

Cost

74,120

54,293

-

(1,996)

(5,346)

-

121,071

Accumulated depreciation

(30,412)

-

(23,106)

1,659

4,975

-

(46,884)

Vehicles

Cost

2,299,514

1,254,452

-

(39,746)

(400,709)

-

3,113,511

Accumulated depreciation

(551,080)

-

(241,011)

(1,732)

141,400

-

(652,423)

Total premises and equipment in operating leases - cost

2,373,634

1,310,836

-

(41,742)

(406,055)

-

3,236,673

Total premises and equipment - accumulated depreciation

(581,492)

-

(264,223)

(73)

146,375

-

(699,413)

Total premises and equipment in operating leases, net

1,792,142

1,310,836

(264,223)

(41,815)

(259,680)

-

2,537,260

(1) See Note 26.3. Impairment, depreciation and amortization.

Premises and equipment total

Roll - forward

Balance at

Effect of

Balance at

Premises and equipment total

January 1,

Expenses

Assets

changes in

December 31,

2021

Additions

depreciation(1)

Disposals

classified

foreign

2021

as held for

exchange

sale

rate

In millions of COP

Total premises and equipment - cost

6,219,926

1,682,212

-

(486,682)

(406,171)

202,266

7,211,551

Total premises and equipment - accumulated depreciation

(1,917,622)

-

(466,179)

230,036

146,390

(103,524)

(2,110,899)

Total premises and equipment, net

4,302,304

1,682,212

(466,179)

(256,646)

(259,781)

98,742

5,100,652

(1) See Note 26.3. Impairment, depreciation and amortization.

As of December 31, 2020

Premises and equipment for own use

Roll - forward

Balance at

Effect of

Balance at

Premises and equipment for own use

January 1,

Expenses

Assets

changes in

December 31, 

2020

Additions

depreciation(1)

Disposals

classified

foreign

2020

as held for

exchange

sale

rate

In millions of COP

Land

Cost

486,915

17,410

-

(12,988)

-

7,644

498,981

Construction in progress

Cost

30,898

38,395

-

(7,330)

-

1,229

63,192

Buildings

Cost

1,606,420

68,785

-

(42,705)

(2,876)

23,275

1,652,899

Accumulated depreciation

(360,921)

-

(29,982)

10,628

-

(10,523)

(390,798)

Furniture and fixtures

Cost

647,278

45,269

-

(38,181)

-

12,382

666,748

Accumulated depreciation

(372,471)

-

(43,466)

34,473

-

(8,428)

(389,892)

Computer equipment

Cost

896,146

123,795

-

(144,387)

-

20,048

895,602

Accumulated depreciation

(558,561)

-

(104,164)

139,204

-

(16,274)

(539,795)

Vehicles

Cost

22,384

8,644

-

(3,321)

(510)

6

27,203

Accumulated depreciation

(11,376)

(1,052)

(3,966)

1,846

89

(18)

(14,477)

Leasehold improvements

Cost

9,502

52,453

-

(20,320)

-

32

41,667

Accumulated depreciation

(1,031)

-

(125)

11

-

(23)

(1,168)

Total premises and equipment for own use - cost

3,699,543

354,751

-

(269,232)

(3,386)

64,616

3,846,292

Total premises and equipment - accumulated depreciation

(1,304,360)

(1,052)

(181,703)

186,162

89

(35,266)

(1,336,130)

Total premises and equipment for own use, net

2,395,183

353,699

(181,703)

(83,070)

(3,297)

29,350

2,510,162

(1) See Note 26.3. Impairment, depreciation and amortization.

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Premises and equipment in operating leases

Roll - forward

Balance at

Effect of

Balance at

Premises and equipment in operating leases

January 1,

Expenses

Assets

changes in

December 31,

2020

Additions

depreciation(1)

Disposals

classified

foreign

2020

as held for

exchange

sale

rate

In millions of COP

Furniture and fixtures

Cost

103

-

-

(103)

-

-

-

Accumulated depreciation

(85)

-

(5)

90

-

-

-

Computer equipment

Cost

55,989

28,059

-

(3,410)

(6,518)

-

74,120

Accumulated depreciation

(25,542)

-

(13,911)

3,127

5,914

-

(30,412)

Vehicles

Cost

1,914,752

798,388

-

(13,903)

(399,723)

(2)

-

2,299,514

Accumulated depreciation

(512,535)

(13,179)

(165,084)

4,023

135,695

(2)

-

(551,080)

Total premises and equipment in operating leases - cost

1,970,844

826,447

-

(17,416)

(406,241)

-

2,373,634

Total premises and equipment - accumulated depreciation

(538,162)

(13,179)

(179,000)

7,240

141,609

-

(581,492)

Total premises and equipment in operating leases, net

1,432,682

813,268

(179,000)

(10,176)

(264,632)

-

1,792,142

(1)See Note 26.3. Impairment, depreciation and amortization.
(2)Corresponds to transfers of vehicles to Assets Held for Sale, in the subsidiary Renting Colombia, due to the decrease in demand for vehicle rentals during 2020.

Premises and equipment total

Roll - forward

Balance at

Effect of

Balance at

Premises and equipment total

January 1,

Expenses

Assets

changes in

December 31,

2020

Additions

depreciation(1)

Disposals

classified

foreign

2020

as held for

exchange

sale

rate

In millions of COP

Total premises and equipment - cost

5,670,387

1,181,198

-

(286,648)

(409,627)

64,616

6,219,926

Total premises and equipment - accumulated depreciation

(1,842,522)

(14,231)

(360,703)

193,402

141,698

(35,266)

(1,917,622)

Total premises and equipment, net

3,827,865

1,166,967

(360,703)

(93,246)

(267,929)

29,350

4,302,304

(1)See Note 26.3. Impairment, depreciation and amortization.

As of December 31, 2021, there were contractual commitments for the purchase of premises and equipment of COP 158,128. As of December 31, 2021 and 2020, there was no property and equipment related to subsidiaries classified as held for sale or premises and equipment pledged as collateral. Additionally, the assessment made by the Bank indicates there is no evidence of impairment of its premises and equipment.

As of December 31, 2021 and 2020, the amount of fully depreciated property and equipment that is still in use is COP 622,589 and COP 563,625, respectively, mainly comprised of computer equipment, Furniture and fixtures and office equipment.

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NOTE 11. INVESTMENT PROPERTIES

The table below sets forth the reconciliation between the initial balance account and the balance at the end of the period, at fair value:

December 31, 2021

December 31, 2020

In millions of COP

Balance at the beginning of the year

2,839,350

1,992,964

Acquisitions

14,709

163,344

Subsequent expenditure recognised as an asset

422,755

105,085

Sales/Write-offs

(259,743)

(111,092)

Amount reclassified from equity securities(1)

-

686,114

Amount reclassified from inventories(2)

47,387

6,436

Gains on valuation(3)

67,762

(3,501)

Balance at the end of the period(4)

3,132,220

2,839,350

(1)From the year 2020, the Bank consolidated certain equity securities that are controlled through its subsidiary Fondo de Capital Privado Fondo Inmobiliario Colombia, due to the control definition being met in accordance with IFRS 10. These equity securities are considered as a business, because of their capacity to generate income.
(2)Returned properties from financial leasing operations were reclassified from inventories to investment property, because they are held for obtaining profits and capital appreciation.
(3)See Note 25.4 Other operating income, net.
(4)Between December 31, 2021 and 2020, there were no transfers in and out of Level 3 fair value hierarchy related with investment properties. See Note 30 Fair value of assets and liabilities.

The valuation adjustments recorded by the Bank related to its investment properties are detailed below:

As of December 31, 2021

 

Balance at the

 

 

Net increase (decrease)

 

Amount

 

Amount

 

Adjusted fair

Type of asset

beginning of the

Appraisals

in investment

reclassified

reclassified

value at the end

year

properties

from inventories

from inventories

of the year

In millions of COP

Buildings

2,583,155

72,533

246,645

(1)

-

47,387

2,949,720

Lands

256,195

(4,771)

(68,924)

(2)

-

-

182,500

Total

2,839,350

67,762

177,721

-

47,387

3,132,220

(1)Corresponds mainly to additions for subsequent expenditure recognised as an asset amounting to COP 422,155, and the sales amounting to COP 169,866 by Fondo de Capital Privado Fondo Inmobiliario Colombia.
(2)Corresponds to the disposal of eight lands by Valores Simesa S.A.

As of December 31, 2020

 

Balance at the

 

 

Net increase (decrease)

 

Amount

 

Amount

 

Adjusted fair

Type of asset

beginning of the

Appraisals

in investment

reclassified

reclassified

value at the end

year

properties

from inventories(1)

from inventories

of the year

In millions of COP

Buildings

1,724,719

7,756

158,130

(2)

686,114

6,436

2,583,155

Lands

268,245

(11,257)

(793)

-

-

256,195

Total

1,992,964

(3,501)

157,337

686,114

6,436

2,839,350

(1)From the year 2020, the Bank consolidated certain equity securities that are controlled through its subsidiary Fondo de Capital Privado Fondo Inmobiliario Colombia, due to the control definition being met in accordance with IFRS 10. These equity securities are considered as a business, because of their capacity to generate income.
(2)Corresponds mainly to acquisition of buildings amounting to COP 61,719 by Bancolombia S.A. and amounting to COP 74,227 by Fondo de Capital Privado Fondo Inmobiliario Colombia.

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Amounts recognized in the statement of income for the period.

The table sets forth the main income recorded by the Bank related to its investment properties:

December 31, 2021

December 31, 2020

December 31, 2019

In millions of COP

Income from rentals

139,021

125,494

85,507

Operating expenses due to:

Investment properties that generated income through rentals

15,331

16,012

15,669

Investment properties that did not generate income through rentals

10,050

6,004

2,183

Currently, there are no restrictions on the use or income derived from the buildings or lands that the Bank has as investment property.

The fair value of the Bank’s investment properties for the year ending at December 31, 2021 and 2020, has been recorded according to the assessment made by independent external consulting companies that have the appropriate capacity and experience in performing those assessments. The appraisers are either approved by the Property Market Auctions of Colombia or foreign appraisers, who are required to provide a second signature by a Colombia appraiser accredited by the Property Market Auctions.

Fair value appraisals are carried out in accordance with IFRS 13. The reports made by the external consulting company contain the description of the valuation methodologies used, and key assumptions such as: discount rates, calculation of applied expenses and income approach, among others. The fair value of the investment properties is based on the comparative market approach, which reflects the prices of recent transactions with similar characteristics. Upon determining the fair value of these investment properties, the greater and best use of these investment properties is their present use. For further information about measurement techniques and inputs used by consulting companies, see Note 30 Fair Value of assets and liabilities.

As of December 31, 2021 and 2020, the Bank does not have investment properties held under financial leases.

NOTE 12. INCOME TAX

The income tax is recognized in each of the countries where the Bancolombia Group has operations, in accordance with the tax regulations in force in each of the jurisdictions.

12.1 Components recognized in the income statement:

December 31, 

December 31, 

December 31, 

2021

2020

2019

In millions of Colombian pesos

Current tax(1)

Fiscal term

(1,321,400)

(673,603)

(1,040,558)

Prior fiscal terms

71,932

4,723

(7,908)

Total current tax

(1,249,468)

(668,880)

(1,048,466)

Deferred tax

Fiscal term(2)

(530,926)

684,413

(210,898)

Adjustments for consolidation purposes

4,169

(8,947)

(3,600)

Total deferred tax

(526,757)

675,466

(214,498)

Total income tax(3)

(1,776,225)

6,586

(1,262,964)

(1)The nominal income tax rate used in Colombia for the year 2021 is 31% and for the year 2020 it was 32%. The Colombian financial institutions of the Group liquidated some additional points in the income tax of 3% for the year 2021 and 4% for the year 2020.
(2)The variation is mainly generated by the update of the deferred tax rate introduced by Law 2155 of 2021 from 33% to 38% in Colombia, for financial institutions.
(3)See table 12.3 Reconciliation of the effective tax rate.

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12.2 Legal regulatory changes

Colombia:

The applicable Corporate Income Tax rate in Colombia for FY 2022 onwards is 35%. Financial institutions must add a surcharge of 3% on the general rate of the corporate income Tax until 2025. These additional points are applicable when taxable income exceeds over 120.000 UVT.

From FY 2022, only 50% of the industry and trade Tax- ITT can be credited against the Corporate Income Tax liability.

A reduced statute of limitations has been established for FY 2022 and 2023. The reduced statute of limitations applies for taxpayers that increase their net income tax liability by at least 35% or 25% with respect to the net income tax in the previous year. The limitation period will apply after 6 or 12 months, respectively, if the Tax Authority has not formally started a tax audit.

Article 616-1 of the Tax Statute was modified, leaving transitory paragraph 1 of the same article invalid, therefore, as of the year 2022, an electronic sales invoice, equivalent document and/or electronic documents will be required. current tax regulations as fiscal support for the origin of deductions in income tax and deductible taxes in sales tax (VAT).

At the same time, for the purposes of the electronic invoice being deemed as a support of costs, expenses and creditable taxes, when the sale of a good and / or the provision of a service is carried out on credit or a term is extended for the payment, the acquirer must confirm the reception of the electronic invoice and the goods or services acquired by electronic message sent to the issuer for issuance of the same, taking into account the deadlines, as well as the conditions, mechanisms, technical and technological requirements established by the DIAN.

The Tax Administration will determine those who are obliged to provide information in accordance with the automatic exchange of information, as well as the information they must provide and the due diligence procedures they must comply with. In addition, authority for the superivision of the due diligence procedures has been transferred to the DIAN and the penalty system for the breach of obligations related to the prevention of money laundering and the financing of terrorism applicable to the entities supervised by the respective superintendence has been deleted.

Finally, the definition of “final beneficiary” is modified into the tax legal system. On December 27th of 2021, the tax administration issued Ruling 164 which ruled sections 631-5 y 631-6 of the Colombian Tax code and set forth the terms and conditions applicable to the final beneficiary register by its acronym in spanish RUB.

Other Countries:

The income tax rate in the other countries where the Group has a presence amounts to 25% in Guatemala and Panama and 30% in El Salvador and Costa Rica. Until November 2020, a 5% surcharge was applied in El Salvador as a special contribution, of the value of income tax for net capital gains greater than USD$500.000.

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12.3   Reconciliation of the effective tax rate

The reconciliation between total income tax expenses calculated at the current nominal tax rate and the tax expense recognized in the income statement for the periods ended December 31, 2021, 2020 and 2019 is detailed below:

December 31, 

December 31, 

December 31, 

Reconciliation of the tax rate

2021

2020

2019

In millions of Colombian pesos

Accounting profit

5,984,012

308,773

4,477,531

Applicable tax with nominal rate

(2,034,564)

(111,158)

(1,477,585)

Non-deductible expenses to determine taxable profit (loss)

(260,546)

(709,601)

(281,633)

Accounting and non-tax expense (income) to determine taxable profit (loss)

767,857

580,970

822,683

Differences in accounting bases(1)

(32,714)

(400,042)

(304,871)

Fiscal and non-accounting expense (income) to determine taxable profit (loss)

(285,191)

(270,326)

(434,929)

Ordinary activities income exempt from taxation

412,495

290,822

258,622

Ordinary activities income not constituting income or occasional tax gain

98,870

153,638

173,791

Tax deductions

226,064

112,746

151,011

Goodwill Depreciation

200,617

212,378

194,679

Tax depreciation surplus

140,384

156,998

100,286

Untaxed recoveries

(84,692)

(35,788)

(22,800)

Tax rate effect in other countries(2)

(384,669)

(139,106)

(27,038)

Prior fiscal terms

71,932

4,723

(7,908)

Other effects of the tax rate by reconciliation between accounting profit and tax expense (income)(3)

(612,068)

160,332

(407,272)

Total income tax

(1,776,225)

6,586

(1,262,964)

(1)Difference between the technical accounting frameworks in force in Colombia and the full International Financial Reporting Standards (IFRS)
(2)The variation originates from the adjustments for the different rates in the jurisdictions where Grupo Bancolombia is present.
(3)The variation is mainly generated by the update of the deferred tax rate introduced by Law 2155 of 2021 from 33% to 38% in Colombia, for financial institutions.

12.4 Components recognized in Other Comprehensive Income (OCI)

See Consolidated Statement of Comprehensive Income

December 31, 2021

In millions of Colombian pesos

Amounts before taxes

Deferred tax

Net taxes

Remeasurement income related to defined benefit liability

7,444

(1,791)

5,653

Unrealized gain Investments in equity instruments measured at fair value through other comprehensive income (FVTOCI)(1)

3,994

48,153

52,147

Gains due to asset revaluation

-

(142)

(142)

Unrealized loss Investments in debt instruments measured at fair value through other comprehensive income (FVTOCI)

(61,052)

9,527

(51,525)

Loss on net investment hedge in foreign operations

(1,207,052)

493,346

(713,706)

Exchange differences arising on translating the foreign operations.

2,513,742

-

2,513,742

Unrealized gains on investments in associates and joint ventures using equity method

2,913

(982)

1,931

Net

1,259,989

548,111

1,808,100

(1)Includes income tax to partial payments of asset-backed securities transferred to retained earnings and reclassification of income tax on investments in associates that were transferred from retained earnings to OCI.

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See Consolidated Statement of Comprehensive Income

December 31, 2020

In millions of Colombian pesos

Amounts before taxes

Deferred tax

Net taxes

Remeasurement income related to defined benefit liability

8,556

(4,940)

3,616

Unrealized loss Investments in equity instruments measured at fair value through other comprehensive income (FVTOCI)(1)

(132,593)

37,736

(94,857)

Gains due to asset revaluation

3,561

(1,211)

2,350

Unrealized gain Investments in debt instruments measured at fair value through other comprehensive income (FVTOCI)

53,311

(5,612)

47,699

Loss on net investment hedge in foreign operations

(341,792)

39,443

(302,349)

Exchange differences arising on translating the foreign operations.

339,475

-

339,475

Unrealized gains on investments in associates and joint ventures using equity method

5,020

(89)

4,931

Net

(64,462)

65,327

865

(1)The tax related to financial instruments is segregated between equity instruments and debt instruments, in order to improve the presentation.

See Consolidated Statement of Comprehensive Income

December 31, 2019

In millions of Colombian pesos

Amounts before taxes

Deferred tax

Net taxes

Remeasurement expense related to defined benefit liability

(38,451)

14,835

(23,616)

Unrealized gain Investments in equity instruments measured at fair value through other comprehensive income (FVTOCI)(1)

56,496

(12,607)

43,889

Unrealized gain Investments in debt instruments measured at fair value through other comprehensive income (FVTOCI)

27,675

-

27,675

Loss on net investment hedge in foreign operations

(60,258)

20,213

(40,045)

Exchange differences arising on translating the foreign operations.

104,955

-

104,955

Unrealized gains on investments in associates and joint ventures using equity method

8,151

(32)

8,119

Net

98,568

22,409

120,977

(1)The tax related to financial instruments is segregated between equity instruments and debt instruments, in order to improve the presentation.

12.5       Deferred tax

In accordance with its financial projections, the companies from the Bancolombia Group's expects in the future to generate enough liquid income to offset the items recorded as deductible deferred tax. These estimates start from the financial projections that were prepared considering information from the Bancolombia Group's economic research records, the expected economic environment for the next five years. The main indicators on which the models are based are GDP growth, loans growth and interest rates. In addition to these elements, the long-term Group's strategy is taken into account.

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Effect on

Adjustments for

December 31, 

Income

Effect on

Effect on

Foreign

consolidation

December 31, 

2020

Statement

OCI

Equity

Exchange

purposes

2021

In millions of Colombian pesos

Asset Deferred Tax:

Property and equipment

4,041

(1,413)

-

-

530

-

3,158

Employee Benefits

231,470

49,867

(1,798)

-

3,744

-

283,283

Deterioration assessment

860,229

(338,036)

-

-

91,976

437

614,606

Financial instruments evaluation

4,939

373

71

-

-

-

5,383

Tax credits settlement

73,051

(43,387)

-

-

-

-

29,664

Financial Obligations

45,601

194,501

-

-

-

-

240,102

Net investment coverage in operations abroad

346,956

167,456

493,346

-

2,186

-

1,009,944

Other deductions

111,930

(20,769)

-

-

621

-

91,782

implementation adjustment

400,123

(13,528)

-

-

23,409

-

410,004

Total Asset Deferred Tax

2,078,340

(4,936)

491,619

-

122,466

437

2,687,926

Liability Deferred Tax:

Property and equipment

(288,662)

(25,687)

(142)

-

(3,099)

-

(317,590)

Employee Benefits

(7)

-

7

-

-

-

-

Deterioration assessment

(14,875)

2,032

-

-

(4,082)

2,274

(14,651)

Financial instruments evaluation

(231,491)

148,753

57,609

(15,395)

(238)

1,458

(39,304)

Derivatives evaluation

(113,968)

(40,495)

-

-

-

-

(154,463)

Lease restatement

(237,852)

(13,010)

-

-

-

-

(250,862)

Investments in associates. Adjustment for equity method

(784)

(176,089)

(982)

5,119

-

-

(172,736)

Goodwill

(1,184,058)

(383,107)

-

-

(2,830)

-

(1,569,995)

Properties received in payment

(138,210)

(24,448)

-

-

(2,896)

-

(165,554)

Other deductions

(240,827)

(13,942)

-

(4,614)

(3,858)

-

(263,241)

implementation adjustment

(8,405)

3

-

-

(1,339)

-

(9,741)

Total Liability Deferred Tax

(2,459,139)

(525,990)

56,492

(14,890)

(18,342)

3,732

(2,958,137)

Net Deferred Tax

(380,799)

(530,926)

548,111

(14,890)

104,124

4,169

(270,211)

12.6    Amount of temporary differences in subsidiaries, branches, associates over which deferred tax was not recognized is

In accordance with IAS 12, no deferred tax credit was recorded, because management can control the future moment in which such differences are reversed and this is not expected to occur in the foreseeable future.

December 31, 2021

December 31, 2020

In millions of Colombian pesos

Temporary differences

Local Subsidiaries

(1,800,928)

(1,219,380)

Foreign Subsidiaries

(17,966,532)

(4,547,635)

12.7        Tax credits

For the 2021 period, a deferred tax asset was recognized since the Group companies will have future taxable profits in which they can charge this temporary difference.

The following is the detail of the fiscal losses and presumptive income excesses over net income in the Group's entities, which have not been used, as of December 31, 2021.

Deferred tax

Company

Base

recognized asset

In millions of Colombian pesos

Renting Colombia

89,501

29,536

Pasarela Colombia

366

128

Total

89,867

29,664

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12.8       Dividends

12.8.1   Dividend Payment

If the parent company or any of its subsidiaries were to distribute dividends, they would be subject to the tax regulations of each of the countries in which they are decreed and distributed. In the case of Colombian companies, dividends will be subject to the application of Articles 48 and 49 of the Tax Statute and consequently will be subject to withholding at source at the established rates, in accordance with the tax characteristics of each shareholder.

12.8.2   Dividends received from Subsidiary Companies

Considering the historical tax status of the dividends received by the Bank from its affiliates and national subsidiaries, it is expected that in the future dividends will be received on the basis of non-income tax.  They will not be subject to withholding tax, taking into account that the Bank, its affiliates and national subsidiaries belong to the same business group.

12.9     Tax contingent liabilities and assets

In the determination of the effective current and deferred taxes subject to review by the tax authority, the relevant regulations have been applied in accordance with the interpretations made by the Group Bancolombia.

In Colombia due to the complexity of the tax system, ongoing amendments to the tax regulations, accounting changes with implications on tax bases and in general the legal instability of the country, the tax authority may at any time have different criteria than that of the Bancolombia Group. Consequently, a dispute or inspection by the tax authority on a tax treatment may affect the Group Bancolombia accounting of assets or liabilities for deferred or current taxes, in accordance with the requirements of IAS 12. In the other countries where the Group is present, uncertain tax positions have not not recognized.

For Colombia, the Group recognizes uncertain tax positions according to the criteria established in the interpretation of IFRIC 23. Additionally, these positions were updated in the course of 2021. The movement of the provision as of December 2021 is presented below and 2020:

Balance December

Balance December 2020

Update

Payments

Reversal

2021

113,522

8,760

-

(122,282)

-

The value of the uncertain tax position was recovered, taking into account that the tax returns on which it was constituted became final in the course of 2021.

Balance December

Balance December 2019

Update

Payments

Reversal

2020

102,552

10,970

-

-

113,522

NOTE 13. ASSETS HELD FOR SALE AND INVENTORIES, NET

The breakdown of inventories and assets held for sale, net of the Bank is as follows:

Assets held for sale and inventories

December 31, 2021

December 31, 2020

In millions of COP

Inventories, net

413,097

426,642

Assets held for sale

133,697

82,503

Total assets held for sale and inventories, net

546,794

509,145

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13.1. Inventories

Due to the nature of the financial services provided by some subsidiaries of the Bank, assets provided through operating or financial leases to third parties that do not exercise the purchase option or that do not have a purchase option, are recorded as inventories once the agreement expires, considering that in the course of the ordinary activities performed by such subsidiaries, those assets are routinely sold.

The Bank’s inventories at December 31, 2021 and 2020, are summarized as follows:

Inventories

December 31, 2021

December 31, 2020

In millions of COP

Lands and buildings

335,936

380,009

Vehicles

80,064

59,035

Machinery

31,422

30,473

Total inventory cost

447,422

469,517

Impairment

(34,325)

(42,875)

Total inventories, net

413,097

426,642

Impairment is recognized based on market price fluctuation due to the fact that the fair value is determined by the offering price less cost to sell.

There are no inventories pledged as collateral for liabilities as of December 31, 2021 and 2020.

13.2. Assets held for sale

The assets recognized by the Bank as assets held for sale correspond to machinery, equipment, motor vehicles, technology, and investment property, among others that have been received as foreclosed assets.

These assets are subject to a current plan for their sale, which contains the details of the selling price allocation and the advertising and marketing plan. Furthermore, the plan specifies the conditions to proceed with the selling process.

The total balance of assets held for sale, by operating segment, are detailed below:

As of December 31, 2021

Banking

Banking

Banking

Banking

Assets held for sale

Colombia

Panama

El Salvador

Guatemala

Total

In millions of COP

Machinery and equipment

2,277

2,063

-

-

4,340

Cost

2,305

2,153

-

-

4,458

Impairment

(28)

(90)

-

-

(118)

Real estate for residential purposes

9,119

(1)

83,321

(2)

7,419

1,355

101,214

Cost

9,147

85,315

7,642

1,699

103,803

Impairment

(28)

(1,994)

(223)

(344)

(2,589)

Real estate different from residential properties

13,817

(3)

14,326

-

-

28,143

Cost

13,817

14,383

-

-

28,200

Impairment

-

(57)

-

-

(57)

Total assets held for sale - cost

25,269

101,851

7,642

1,699

136,461

Total assets held for sale - impairment

(56)

(2,141)

(223)

(344)

(2,764)

Total assets held for sale(4)

25,213

99,710

7,419

1,355

133,697

(1)The decrease corresponds to reclassifications to the Marketable and non-marketable for sale assets category. See Note 14 Other assets, net.
(2)The increase corresponds to 62 Real estate for residential purposes received during 2021.
(3)The increase corresponds to the income from 22 assets, mainly a warehouse received for COP 9,123.
(4)For 2021 there are no assets related to investments held for sale.

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As of December 31, 2020

Banking

Banking

Banking

Banking

Assets held for sale

Colombia

Panama

El Salvador

Guatemala

Total

In millions of COP

Machinery and equipment

1,978

1,299

-

-

3,277

Cost

2,070

1,384

-

-

3,454

Impairment

(92)

(85)

-

-

(177)

Real estate for residential purposes

26,138

35,732

4,918

3,464

70,252

Cost

26,348

37,156

5,120

3,464

72,088

Impairment

(210)

(1,424)

(202)

-

(1,836)

Real estate different from residential properties

-

8,974

-

-

8,974

Cost

-

9,055

-

-

9,055

Impairment

-

(81)

-

-

(81)

Total assets held for sale - cost

28,418

47,595

5,120

3,464

84,597

Total assets held for sale - impairment

(302)

(1,590)

(202)

-

(2,094)

Total assets held for sale(1)

28,116

46,005

4,918

3,464

82,503

(1)For 2020 there are no assets related to investments held for sale.

Impairment losses are recognized for the difference between the carrying and recoverable amount of the asset.

NOTE 14. OTHER ASSETS, NET

As of December 31, 2021 and 2020 the Bank’s other assets, net consist of:

Other Assets, net

December 31, 2021

December 31, 2020

In millions of COP

Tax advance(1)

1,643,171

1,205,870

Marketable and non-marketable for sale assets

850,688

856,527

Other receivables(2)

777,830

891,811

Assets pledged as collateral

472,443

295,260

Prepaid expenses

454,595

376,608

Receivables related to abandoned accounts(3)

386,451

276,087

Receivable Sales of goods and service

198,453

93,417

Accounts receivable from contracts with customers(4)

182,672

177,991

Taxes receivable

141,624

49,069

Operating leases

109,122

80,056

Balance in credit card clearing house

90,627

163,813

Commission for letters of credit

74,320

24,702

Debtors

19,483

15,723

Others

350,970

213,828

Total other assets

5,752,449

4,720,762

Allowance others

(791)

(1,560)

Total other assets, net

5,751,658

4,719,202

(1)The balance in favor of taxes for the year 2020, requested during the year 2021, is in process with the DIAN.
(2)The other receivables are mainly comprised by factoring importations, bank acceptances, reconciling entries from correspondent banks, tax receivables from DIAN, derivative receivables,debt securities and spot transactions, TIP interests, FRECH interest subsidized by the government, among others.
(3)The item corresponds to receivables related to the application of the Colombian Law 1777 of February 1, 2016, which establishes that entities holding accounts deemed abandoned must transfer the related amounts to a fund constituted and regulated by the Icetex (Governmental entity responsible for promoting high quality education in Colombia).
(4)See Note 25.3 Fees and commissions.

 

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NOTE 15. DEPOSITS BY CUSTOMERS

The detail of the deposits as of December 31, 2021 and 2020 is as follows:

Deposits

December 31, 2021

December 31, 2020

In millions of COP

Saving accounts

106,398,922

86,147,655

Time deposits

59,492,839

61,083,519

Checking accounts

40,567,168

31,894,229

Other deposits

3,931,919

1,695,390

Total

210,390,848

(1)

180,820,793

(1)As of December 31, 2021 includes Nequi Deposits by COP 1,408,869.

The following table details the time deposits issued by the Bank:

Time deposits

Effective interest rate

December 31, 2021

Modality

Minimum

Maximum

Carrying Value

Fair value(1)

In millions of COP

Less than 6 months

0.10

%

6.00

%

14,224,144

14,199,074

Between 6 months and 12 months

0.01

%

6.50

%

6,048,004

6,032,234

Between 12 months and 18 months

0.00

%

7.25

%

5,800,772

5,823,728

Greater than 18 months

0.00

%

9.79

%

33,419,919

34,666,641

Total

59,492,839

60,721,677

(1)See Note 30. Fair value of assets and liabilities.

Time deposits

Effective interest rate

December 31, 2020

Modality

Minimum

Maximum

Carrying Value

Fair value(1)

In millions of COP

Less than 6 months

0.10

%

7.00

%

10,324,370

10,313,384

Between 6 months and 12 months

0.20

%

7.25

%

7,061,159

7,061,834

Between 12 months and 18 months

0.25

%

6.50

%

7,798,737

7,895,539

Greater than 18 months

0.01

%

9.45

%

35,899,253

37,014,083

Total

61,083,519

62,284,840

(1)See Note 30. Fair value of assets and liabilities.

The detail of Time deposits issued by the Bank by maturity is as follows:

December 31, 2021

Period

Carrying value

Fair value(1)

In millions of COP

Less than 1 year

42,595,157

43,621,375

Between 1 and 3 years

11,584,328

11,729,237

Between 3 and 5 years

2,719,748

2,795,178

Greater than 5 years

2,593,606

2,575,887

Total

59,492,839

60,721,677

(1)See Note 30. Fair value of assets and liabilities.

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December 31, 2020

Period

Carrying value

Fair value(1)

In millions of COP

Less than 1 year

43,134,613

43,489,653

Between 1 and 3 years

11,592,876

11,971,664

Between 3 and 5 years

5,194,234

5,538,916

Greater than 5 years

1,161,796

1,284,607

Total

61,083,519

62,284,840

(1)See Note 30 Fair value of assets and liabilities.

NOTE 16. INTERBANK DEPOSITS AND REPURCHASE AGREEMENTS AND OTHER SIMILAR SECURED BORROWING

The following table sets forth information regarding the money market operations recognized as liabilities in the statement of financial position:

Interbank and repurchase agreements and other similar secured borrowing

December 31, 2021

December 31, 2020

In millions of COP

Interbank Deposits

Interbank liabilities

886,405

762,574

Total interbank

886,405

762,574

Repurchase agreements and other similar secured borrowing

Short selling operations

276,242

128,257

Temporary transfer of securities

487,083

2,087,906

Total Repurchase agreements and other similar secured borrowing(1)

763,325

2,216,163

Total money market transactions

1,649,730

2,978,737

(1)Total repo liabilities have maturities of less than 30 days.

Offsetting of Repurchase and Resale Agreements

For the Bank and its Colombian subsidiaries, substantially all repurchase and resale activities are transacted under legally enforceable repurchase agreements that give the Bank, in the event of default by the counterparty, the right to liquidate securities held with the same counterparty. However, the local law for certain jurisdictions outside of Colombia applies in determining the enforceability of offsetting rights.

The Bank does not offset repurchase and resale transactions with the same counterparty in the consolidated statement of financial position.

The table below presents repurchases and resale transactions included in the consolidated statement of financial position at December 31, 2021 and 2020:

As of December 31, 2021

Net balance

Assets /

Amounts offset in

presented in the

Financial

Assets /

liabilities gross

the statement of

statement of financial

instruments as

liabilities

financial position

position

collaterals

net

In millions of COP

Securities purchased under resale agreements(1)

817,960

-

817,960

(817,960)

-

Securities sold under repurchase agreements

(763,325)

-

(763,325)

763,325

-

Total repurchase and resale agreements

54,635

-

54,635

(54,635)

-

(1)The amount includes those presented as cash and cash equivalents and those presented as other assets.

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As of December 31, 2020

Net balance

Assets /

Amounts offset in

presented in the

Financial

Assets /

liabilities gross

the statement of

statement of financial

instruments as

liabilities

financial position

position

collaterals

net

In millions of COP

Securities purchased under resale agreements

322,160

-

322,160

(322,160)

-

Securities sold under repurchase agreements

(2,216,163)

-

(2,216,163)

2,216,163

-

Total repurchase and resale agreements

(1,894,003)

-

(1,894,003)

1,894,003

-

For further information about offsetting of other financial assets and liabilities see Note 5 Financial assets investments and derivatives.

NOTE 17. BORROWINGS FROM OTHER FINANCIAL INSTITUTIONS

As of December 31, 2021 and 2020, the composition of the borrowings from other financial institutions measured at amortized cost is the following:

Borrowings from other financial institutions

December 31, 2021

December 31, 2020

In millions of COP

Obligations granted by domestic banks

4,816,609

6,001,619

Obligations granted by foreign banks

3,734,949

5,200,507

Total

8,551,558

11,202,126

Obligations granted by domestic banks

As of December 31, 2021

Rate

Rate

Financial entity

Maximum

(1)

Minimum

(1)

December 31, 2021

In millions of COP

Financiera de desarrollo territorial (Findeter)

10.79

%

0.11

%

2,259,714

Banco de comercio exterior de Colombia (Bancoldex)

8.66

%

0.77

%

876,498

Fondo para el financiamiento del sector agropecuario (Finagro)

6.00

%

0.03

%

836,185

Other private financial entities

8.62

%

4.24

%

844,212

Total

4,816,609

(1)The increase in the intervention rate issued by Banco de la República during the year 2021, which went from 1.75% to 3.00%, has an impact on the rates of operations in financial obligations.

As of December 31, 2020

Rate

Rate

Financial entity

Maximum

(1)

Minimum

(1)

December 31, 2020

In millions of COP

Financiera de desarrollo territorial (Findeter)

7.32

%

0.02

%

2,561,051

Banco de comercio exterior de Colombia (Bancoldex)

7.85

%

0.44

%

1,460,412

Fondo para el financiamiento del sector agropecuario (Finagro)

6.44

%

0.10

%

1,050,552

Other private financial entities

6.83

%

3.35

%

929,604

Total

6,001,619

(1)The decrease in the intervention rate issued by Banco de la República during the year 2020, which went from 4.25% to 1.75%, has an impact on the rates of operations in financial obligations.

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The maturities of financial obligations with domestic banks as of December 31, 2021 and 2020, are as follows:

Domestic

December 31, 2021

December 31, 2020

In millions of COP

Amount expected to be settled:

More than twelve months after the reporting period

4,595,510

5,387,563

No more than twelve months after the reporting period

221,099

614,056

Total

4,816,609

6,001,619

Obligations granted by foreign banks

As of December 31, 2021

Financial entity

Rate Maximum

Rate Minimum

December 31, 2021

In millions of COP

Financing with Correspondent Banks and Multilateral Entities

4.46

%

0.53

%

3,169,060

Banco Interamericano de Desarrollo (BID)

4.05

%

1.81

%

525,475

Banco Latinoamericano de Comercio Exterior (Bladex)

2.97

%

2.97

%

40,147

Corporación Andina de Fomento (CAF)

2.44

%

2.44

%

267

Total

3,734,949

As of December 31, 2020

Financial entity

Rate Maximum

Rate Minimum

December 31, 2020

In millions of COP

Financing with Correspondent Banks and Multilateral Entities

4.81

%

0.49

%

4,825,811

Banco Interamericano de Desarrollo (BID)

3.25

%

2.58

%

231,563

Banco Latinoamericano de Comercio Exterior (Bladex)

4.75

%

4.60

%

138,116

Corporación Andina de Fomento (CAF)

2.58

%

2.52

%

5,017

Total

5,200,507

The maturities of the financial obligations with foreign entities as of December 31, 2021 and 2020 are the following:

Foreign

December 31, 2021

December 31, 2020

In millions of COP

Amount expected to be settled:

No more than twelve months after the reporting period

1,919,781

3,084,730

More than twelve months after the reporting period

1,815,168

2,115,777

Total

3,734,949

5,200,507

As of December 31, 2021 and 2020, there were some financial covenants, mainly regarding capital adequacy ratios, past due loans and allowances, linked to some of the aforementioned outstanding credit facilities. None of these covenants had been breached nor were the related obligations past due.

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NOTE 18. DEBT INSTRUMENTS IN ISSUE

Duly authorized by the authority in each country bonds have been issued as follows:

As of December 31, 2021

Issuer

Currency

Face value(1)

Balance

Rate Range

Bancolombia S.A.(2)

Local

COP

4,158,757

4,190,777

4.35%-10.30%

Bancolombia S.A.

Foreign

USD

2,967,644

11,449,784

0.30%-5.19%

Banistmo S.A. y filiales

Foreign

USD

1,079,981

4,334,751

1.20%-5.00%

Banagrícola S.A. y Filiales

Foreign

USD

162,000

644,557

5.60%-6.40%

Bancolombia Panamá S.A.

Foreign

USD

113,413

457,155

0.45%-3.75%

Bancolombia Puerto Rico Internacional Inc.

Foreign

USD

3,645

14,575

0.95%-0.95%

Grupo Agromercantil Holding S.A.

Foreign

USD

569

2,265

0.25%-7.25%

Total

21,093,864

(1)Face value is in US dollar for foreign currency bonds.
(2)See Note 18.1. Issue of Bancolombia S.A. sustainable ordinary bonds.

As of December 31, 2020

Issuer

Currency

Face value(1)

Balance

Rate Range

Bancolombia S.A.

Local

COP

4,125,500

4,159,065

3.37%-10.77%

Bancolombia S.A.(2)

Foreign

USD

2,956,491

9,749,569

0.25%-5.19%

Banistmo S.A. y filiales(3)

Foreign

USD

1,158,763

4,003,076

0.50%-5.00%

Banco Agrícola S.A.(4)

Foreign

USD

212,000

727,116

5.58%-6.41%

Bancolombia Panamá S.A.

Foreign

USD

121,399

426,689

0.40%-3.75%

Bancolombia Puerto Rico Internacional Inc.

Foreign

USD

16,595

57,955

2.30%-2.65%

Grupo Agromercantil Holding S.A.

Foreign

USD

910

3,123

0.25%-7.25%

Total

19,126,593

(1)Face value is in US dollar for foreign currency bonds.
(2)See Note 18.2. Issue of Bancolombia S.A. ordinary bonds.
(3)See Note 18.3. Issue of Banistmo S.A. ordinary bonds.
(4)See Note 18.4. Payment of Banco Agrícola S.A. bonds.

The following table shows the detail of the bonds classified by currency, term and type of issue:

As of December 31, 2021

Less than

Between

Between

Issuer

1 year

1 and 3 years

3 and 5 years

Greater than 5 years

Total amortized cost

In millions of COP

Local currency

Subordinated bonds(1)

-

-

-

1,213,988

1,213,988

Ordinary bonds

-

-

164,753

2,812,036

2,976,789

Foreign currency

Subordinated bonds(1)

-

-

-

7,753,417

7,753,417

Ordinary bonds

408,859

205,913

331,131

8,203,767

9,149,670

Total

408,859

205,913

495,884

19,983,208

21,093,864

(1)In the event of default of the Bank, the subordinated bonds, will be subordinated to the claims of depositors and all other creditors of the issuer, other than creditors whose claims rank equally with, or are junior to, the claims of the holders of the subordinated liabilities.

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18.1 Issue of Bancolombia S.A. sustainable ordinary bonds.

On September 16, 2021, Bancolombia S.A. issued in the Colombian public securities market sustainable ordinary bonds in an aggregate principal amount of six hundred thousand million pesos (COP 600,000) (approximately USD 156,848), under the program for ordinary bonds, green bonds, social bonds, sustainable bonds, orange bonds and subordinated bonds. Bids for 1.8 times the aggregate amount of bonds offered were received. The bonds are offered in two series with terms of 3, 5 and 12 years. The Bank is committed to using the net proceeds of this issuance to finance the origination of loans for projects in these categories.

As of December 31, 2020

Issuer

Less than

Between

Between

1 year

1 to 3 years

3 to 5 years

Greater than 5 years

Total amortized cost

In millions of COP

Local currency

Subordinated bonds(1)

-

-

-

1,216,831

1,216,831

Ordinary bonds

-

-

154,671

2,787,563

2,942,234

Foreign currency

Subordinated bonds(1)

-

-

-

6,659,541

6,659,541

Ordinary bonds

151,992

588,958

284,323

7,282,714

8,307,987

Total

151,992

588,958

438,994

17,946,649

19,126,593

(1)In the event of default of the Bank, the subordinated bonds will be subordinated to the claims of depositors and all other creditors of the issuer, other than creditors whose claims rank equally with, or are junior to, the claims of the holders of the subordinated liabilities.

18.2 Issue of Bancolombia S.A. ordinary bonds.

On January 8, 2020, Bancolombia S.A. announced that Citigroup Global Markets Inc. had commenced a foreign in-the-money tender offer to purchase all of the 5.950% ordinary bonds due 2021 issued by the Bank (the "Bonds"), subject to the terms and conditions set forth in the tender offer document ("the Offer").

The Bank redeemed all the remaining bonds that were not purchased in the Offer.

On January 23, 2020, the Bank issued USD 950,000 aggregate principal amount of senior notes through an international public offering. The bonds have a 5 year maturity and a coupon of 3%, payable semi-annually on January 29 and July 29 of each year, commencing on July 29, 2020. The Bank used the net proceeds from the issuance of these bonds to complete Offer described above and to redeem the remaining bonds that were not purchased in the Offering.

The closing of the issuance occurred on January 29, 2020.

18.3 Issue of Banistmo S.A. ordinary bonds.

On July 28, 2020, Banistmo, a subsidiary of the Bancolombia Group in Panama, issued USD 400,000 aggregate principal amount of ordinary bonds, with a term of 7 years and a coupon of 4.250%.

18.4 Payment of Banco Agrícola S.A. bonds.

On June 18, 2020, the structured financing transaction for USD 300,371, including principal plus interest, matured and was fully paid.

For information related to the disclosures of fair value of the debt securities in issue, see Note 30 Fair value of assets and liabilities.

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The following is a schedule of the debt instruments in issue by maturity:

Issuer

December 31, 2021

December 31, 2020

In millions of COP

Amount expected to be settled:

No more than twelve months after the reporting period

5,697,371

1,514,548

More than twelve months after the reporting period

15,396,493

17,612,045

Total

21,093,864

19,126,593

As of December 31, 2021 and 2020, there were no financial covenants linked to the aforementioned securities in issue, except for some financial covenants related to the Banistmo´s social gender private placement bond. None of these covenants had been breached nor were the related obligations past due.

NOTE 19. EMPLOYEE BENEFIT PLANS

The following table shows liabilities relating to post-employment benefit and long-term benefit plans:

December 31, 

December 31, 

Post-employment and long-term benefit plans

2021

2020

In millions of COP

19.1 Defined benefit pension plan

168,816

163,204

19.2 Severance obligation

18,429

22,228

19.3 Retirement Pension Premium Plan and Senior Management Pension Plan Premium

219,496

202,580

19.4 Other long term benefits

465,744

465,046

Total Post-employment and long-term benefit plans

872,485

853,058

Fair value Plan assets

34,248

29,113

Total Unfunded Post-employment and long-term benefit plans

838,237

823,945

These benefits include all types of payments that the Bank provides to its employees. The recognition of liabilities related to post-employment and long-term employee benefit plans is based on actuarial computations which involve judgments and assumptions made by management (with the assistance of external actuaries) related to the future macroeconomic and employee demographic factors, among others, which will not necessarily coincide with the future outcome of such factors.

As of December 31, 2019, the amount recognized through profit or loss, due to benefit employee plans’ current service cost and interest cost, was COP 135,415; on the other hand, COP 45,340 was recognized through other comprehensive income as a result of the net actuarial gain or loss due to change in assumptions, demographic experience and foreign currency translation effect.

Post-employment benefits

19.1 Defined benefit pension plan

Colombia

Under Colombian law, employee pension obligations are managed as a defined contribution plan since 1990. The Bank’s legal retirement benefit obligation as of December 31, 2020 and 2019 relates to retired employees who rendered services to the Bank before the current regulations took effect. Under this unfunded plan, benefits are based on length of service and level of compensation. As of December 31, 2021, 555 participants were covered by this plan, and as of December 31, 2020, 603 participants.

For purposes of the projected assessment of the pension plan obligation, in the absence of an extensive market for high-quality corporate debt, the sovereign bond curve of the Colombian government is used, with maturity similar to the residual

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life of the obligation of the projected benefit. The net cost of pensions is accounted for in the statement of income as “salaries and employee benefits”, and includes the interest costs and cost of current service.

Defined benefit pension plan

2021

2020

In millions of COP

Present value of the obligation as of January 1

127,132

129,028

Interest cost

7,011

7,244

Benefits paid

(11,545)

(12,009)

Net actuarial (gain) / loss due to changes in demographic assumptions

(7,459)

23

Net actuarial loss due to plan experience

(5,121)

2,846

Defined obligation, unfunded as of December 31

110,018

127,132

Panama

The Chase Manhattan Bank Corporation, N.A. (formerly “HSBC Bank Panama”, later merged with Banistmo S.A. in 2000) offered a defined benefit pension plan based on the average salaries paid during the 120 most recent months prior to the employee's retirement date and the years of employment service. The right to this plan was obtained after 10 years of service with the organization. This individual plan covered a certain group of employees who were hired by Chase Manhattan Bank Corporation, N.A. and it was not extended to employees of HSBC Bank Panama, now Banistmo, S.A.

As of December 31, 2021, and 2020, there were 47 participants (17 participants with deferred benefits and 30 participants receiving benefits), and 50 participants (20 participants with deferred benefits and 30 participants receiving benefits), respectively.

Defined benefit pension plan

2021

2020

In millions of COP

Present value of the obligation as of January 1

5,920

5,371

Interest cost

150

164

Actuarial (gain) / loss – experience

(825)

372

Actuarial loss - financial assumptions

266

353

Benefits paid from plan assets

(383)

(572)

Foreign currency translation effect

897

232

Defined obligation, funded as of December 31

6,025

5,920

Guatemala

Grupo Agromercantil Holding has established a retirement pension plan for its employees. Under this plan, the employees are entitled to receive a lifetime payment of 50% of their monthly nominal wage, if they are 70 years old and have 30 years of service, or if they are 65 years old and have 40 years of service. On the other hand, employees are entitled to receive a lifetime payment of 70% of their monthly nominal wage, if they are 70 years old and have 40 years of service, or they are 65 years old and have 45 years of service.

Defined benefit pension plan

2021

2020

In millions of COP

Present value of the obligation as of January 1

30,152

28,753

Current cost of service

1,664

1,165

Interest cost

2,253

2,597

Benefits paid

(1,347)

(1,251)

Actuarial loss / (gain) - financial assumptions

13,840

(2,052)

Foreign currency translation effect

6,211

940

Defined obligation, funded as of December 31

52,773

30,152

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19.2 Severance obligation

Colombia

Under Colombian labor regulations, employees hired before 1990 are entitled to receive severance in an amount equal to one month’s salary for each year of service. This benefit accumulates and is paid to the employees upon their termination or retirement from the Bank, calculated based on the employees’ last salary base; however, employees may request advances against this benefit at any time. In 1990, the Colombian government revised its labor regulations for new employees to permit companies, subject to the approval of the employees, to transfer this severance obligation annually to private pension funds (this scheme of employee benefits is known as the current severance obligation). The Bank’s severance obligations relate to employees hired before 1990.

As of December 2021 and 2020, 204 and 287 participants, respectively, were covered by this plan.

The balances recognized in the statement of financial position are listed below:

Defined benefit severance obligation plan

2021

2020

In millions of COP

Present value of the obligation as of January 1

22,228

26,547

Current cost of service

531

716

Interest cost

1,149

1,490

Benefits paid

(6,678)

(6,214)

Net actuarial loss (gain) due to assumption changes and plan experience

1,199

(311)

Defined obligation, unfunded as of December 31

18,429

22,228

Current severance regimen(1)

95,331

87,022

Total

113,760

109,250

(1)Corresponds to the amounts pending to transfer to private funds. See Note 20 Other liabilities

19.3 Retirement Pension Premium Plan and Senior Management Pension Plan Premium

Colombia

Under Colombian labor regulations, employers and employees are entitled to negotiate private agreements. The Bank’s employees and its subsidiaries Valores Bancolombia, Banca de Inversión Bancolombia and Fiduciaria Bancolombia participate in a defined benefit plan according to which they are entitled to receive, on the date of their retirement, a single payment.

On the other hand, the Bank has established a retirement benefit plan for its senior management executives. Under this plan, the executives are entitled to receive a one-off payment on their retirement date based on the number of years of service to the organization.

El Salvador

By means of Decree 592 of 2013, under Salvadorian labor regulations, employees are entitled to receive 15 days of salary for each year of service. This benefit is payable upon retirement, resignation, unjustified dismissal, death and disability. As of December 31, 2021, and 2020, there were 2,738 and 2,819 participants respectively, covered by the plan.

Banagrícola S.A established a retirement benefit plan for its senior management executives. Under this plan, the executives are entitled to receive a one-off payment on their retirement date, death or disability based on the number of years of service to the organization. As of December 31, 2021, there was 1 participant covered by the plan.

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Guatemala

Grupo Agromercantil Holding has established a defined benefit plan for its employees. Under this plan, the employees are entitled to receive a one-off payment based on the number of years of service to the organization in the event of waiver before retirement. As of December 31, 2021, and 2020, there were 3,263 and 3,017 participants respectively, covered by the plan.

Panama

Banistmo S.A established a retirement benefit plan for its senior management executives. Under this plan, the executives are entitled to receive a one-off payment on their retirement date, death or disability based on the number of years of service to the organization. As of December 31, 2021, there was 1 participant covered by the plan.

The annual change of the present value of the obligations of defined benefit plans is as follows:

Retirement Pension Premium Plan and Senior Management Pension Plan Premium

2021

2020

In millions of COP

Present value of the obligation as of January 1

202,580

198,260

Current service cost

18,669

16,626

Interest cost

11,686

11,770

Benefits paid

(19,788)

(23,226)

Past service cost(1)

3,326

381

Others changes

(1,900)

-

Net actuarial (gain) due to assumption changes and plan experience

(7,214)

(3,745)

Foreign currency translation effect(2)

12,137

2,514

Defined obligation, unfunded as of December 31

219,496

202,580

(1)Corresponds to the updating of the percentage of the tax factor used to calculate the total benefit.
(2)Corresponds to Grupo Agromercantil Holding S.A. given higher devaluation between COP to USD currencies

19.4 Other long term benefits

In addition to legal benefits and the aforementioned post-employment benefits, the Bank grants to its employees other benefits based on the employees’ seniority. For the periods ended December 31, 2021 and December 31, 2020, the reconciliation of the other long term benefits is set below:

Other long term benefits

2021

2020

In millions of COP

Present value of the obligation as of January 1

465,046

416,969

Current service cost

47,339

40,637

Interest cost

27,490

24,021

First time application effect of IAS 19 to new defined benefit obligation of Banco Agromercantil Holding S.A. at Decembre 31, 2020(1)

-

20,723

Benefits paid

(45,086)

(37,049)

Net actuarial (gain) due to assumption changes and plan experience(2)

(34,463)

(654)

Foreign currency translation effect

5,418

399

Defined obligation, unfunded as of December 31

465,744

465,046

(1)In 2020, Grupo Agromercantil Holding S.A. decided to recognize a new employee benefit plan for its employees based on the continuous and uninterrupted years of service in the organization.
(2)Mainly due to changes in the discount rate and the inflation rate used in actuarial valuations of 2021 against 2020.

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19.5 Plan Assets

Bancolombia

The Bank established an asset plan to secure the benefits promised in the Senior Management Pension Plan Premium. The assets plan is managed by a Private Pension Fund. The plan's investment assets are measured at fair value using significant, unobservable market data and, therefore, are classified as Level 3.

The plan assets’ fair value as of December 31, 2021 and 2020 is as follow:

Bancolombia’s Plan assets

2021

2020

In millions of COP

Fair value of assets as of January 1

25,211

31,761

Employee contributions

2,500

-

Interest income on plan assets

1,538

1,918

Return on plan assets greater than discount rate

872

629

Benefits paid

-

(9,097)

Fair value assets at the end of the year

30,121

25,211

Banistmo

The Bank, through its subsidiary Banistmo, has established a plan with assets to secure benefits promised by Banistmo to the employees entitled to participate in the Pension Plan under the terms described above and to comply with Panama labor code, which specifies the terms for securing the payments to be made in the event of an employee’s termination (voluntary or involuntary) or upon retirement (termination indemnity plan).

Banistmo’s pension and post-retirement plan assets consider investments in fixed-term deposits and cash and due from banks, in order to reduce the investment risk. The plan assets are managed by a trustee (third party). Likewise, the assets allocation is periodically reviewed by Banistmo and, when necessary, adjusted according to the investment strategy. The plan's investment assets are measured at fair value using significant, unobservable market data and, therefore, are classified as Level 3.

The expected return on assets assumption represents the long term rate of return based on analysis of historical returns, historical asset class volatilities and the fund’s past experience.

The components of the periodic net cost of the plans previously mentioned and the total of charges (credits) recognized in the consolidated statement of income are as follows:

The following table details the change in plan assets:

Banistmo’s Plan assets

2021

2020

In millions of COP

Fair value of assets as of January 1

3,902

4,220

Interest income on plan assets

30

40

Return on plan assets less than discount rate

-

(25)

Benefits paid

(405)

(572)

Foreign currency translation effect

600

239

Fair value of assets as of December 31

4,127

3,902

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Defined contribution plans

The expense recognized in the line “Salaries and employee benefits” of the consolidated statement of income for defined contribution plans, for current severance regimen and pension benefits, is as follows:

Defined contribution plans

2021

2020

In millions of COP

Pension

186,117

185,925

Current severance regimen

64,075

60,376

Total

250,192

246,301

The economic assumptions used in the determination of the present value of the defined benefit plans, in nominal terms, are as follows:

Colombia

Main projected assumptions

December 31, 2021

December 31, 2020

Discount rate

8.00

%

5.50

%

Rate of wage increase

7.20

%

5.75

%

Projected inflation

4.70

%

3.25

%

Rate of pension increase

4.70

%

3.25

%

Bancolombfia Panama

Main projected assumptions

December 31, 2021

December 31, 2020

Discount rate

2.40

%

2.40

%

Rate of wage increase

2.00

%

2.00

%

Projected inflation

1.00

%

1.00

%

Banistmo

Main projected assumptions

December 31, 2021

December 31, 2020

Discount rate

3.70

%

2.40

%

Expected long-term rate of return on plan assets

0.70

%

(1.70)

%

Rate of wage increase

2.00

%

1.00

%

El Salvador

Main projected assumptions

December 31, 2021

December 31, 2020

Discount rate

2.50

%

2.30

%

Rate of wage increase

2.00

%

2.00

%

Projected inflation

1.00

%

1.00

%

Guatemala

Main projected assumptions

December 31, 2021

December 31, 2020

Discount rate

6.10

%

8.20

%

Rate of wage increase

5.00

%

5.00

%

Projected inflation

4.00

%

4.00

%

In 2021, the assumption of mortality used in the preparation of the assessment of the estimated liabilities is based on tables RP-2000, CSO-80 and RV-08, which reflect average ages of mortality from 32-75 years. The rate used to discount the obligation of the defined benefit plan to reflect the duration of the labor liabilities as of December 2021 corresponds to the yield of sovereign bonds of each country where the plan is established, either Colombia, Panama, Guatemala and El

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Salvador, as applicable, since the market transactions of these countries involving corporate bonds of high quality have no high levels of activity. The assumption of the rate of inflation is based on the long term projection of the Central Bank of Colombia, Panama, Guatemala and El Salvador.

The nature of the risks related to the obligations aforementioned are summarized below:

Investment risk

The present value of the obligation for the defined benefits plan is calculated using a discount rate determined with reference to high quality sovereign yields of each country. Currently, the plan includes investment in financial instruments that are not vulnerable to market risks

Interest rate risks

A reduction of the bond interest rates will increase the obligation of the plan

Longevity risk

The present value of the obligation of the defined benefit plan is calculated with reference to the highest estimate of the mortality of participants during their time of employment. An increase in the life expectancy of the participants will increase the plan obligation

Salary risk

The present value of the obligation of the benefit plan is calculated with reference to the future salaries of the participants. As such, an increase in the participants’ wages will increase the obligation of the plan

Estimated payment of future benefits

The payments of benefits, which reflect future service rendered, are considered to be paid as follows:

Years

Pension Benefits

Other benefits

In millions of COP

2022

14,181

65,543

2023

14,213

75,429

2024

14,148

71,459

2025

14,016

71,908

2026

13,895

81,911

2027 a 2031

64,575

419,943

Sensitivity analysis

In presenting the sensitivity analysis, the present value of the defined benefit obligation has been calculated using the projected unit credit method at the end of the reporting period, which is the same method used to calculate the defined benefit obligation (DBO) recognized in the Statement of Financial Position. Obligations and expenses will change in the future as a result of future changes in the methods of projection and assumption, participant information, plan provisions and regulations, or as resulting from future gains and losses.

There were no changes in the methods and assumptions used in preparing the sensitivity analyses from prior years.

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Colombia

Defined benefit pension plan

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

8.50

%

0.50% increase

(3,657)

Discount rate

7.50

%

0.50% decrease

3,904

Salary increases

5.20

%

0.50% increase

4,261

Salary decreases

4.20

%

0.50% decrease

(4,019)

Mortality Table

RV-08 ("Rentistas Validos")

One year increase in life expectancy

4,972

Retirement Pension Premium Plan

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

9.25

%

0.50% increase

(5,228)

Discount rate

8.25

%

0.50% decrease

5,729

Salary increases

7.70

%

0.50% increase

5,815

Salary decreases

6.70

%

0.50% decrease

(5,349)

Severance obligation

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

7.50

%

0.50% increase

(341)

Discount rate

6.50

%

0.50% decrease

353

Salary increases

7.70

%

0.50% increase

852

Salary decreases

6.70

%

0.50% decrease

(832)

Senior Management Pension Plan Premium

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

8.25

%

0.50% increase

(882)

Discount rate

7.25

%

0.50% decrease

921

Salary increases

7.70

%

0.50% increase

1,105

Salary decreases

6.70

%

0.50% decrease

1,068

Panama

Defined benefit pension plan

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

4.20

%

0.50% increase

(254)

Discount rate

3.20

%

0.50% decrease

274

Mortality Table

RP-2000

One year increase in life expectancy

208

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Guatemala

Pension Plan

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

6.60

%

0.50% increase

(5,156)

Discount rate

5.60

%

0.50% decrease

5,984

Salary increases

5.50

%

0.50% increase

3,813

Salary decreases

4.50

%

0.50% decrease

(3,415)

Mortality Table

RP-2000

One year increase in life expectancy

1,755

Retirement Pension Premium Plan

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

5.90

%

0.50% increase

(1,666)

Discount rate

4.90

%

0.50% decrease

1,764

Salary increases

5.50

%

0.50% increase

1,763

Salary decreases

4.50

%

0.50% decrease

(1,680)

El Salvador

Retirement Pension Premium Plan

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

3.10

%

0.50% increase

(1,195)

Discount rate

2.10

%

0.50% decrease

1,301

Salary increases

2.50

%

0.50% increase

331

Salary decreases

1.50

%

0.50% decrease

(373)

Other long term benefits

Colombia

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

8.50

%

0.50% increase

(14,472)

Discount rate

7.50

%

0.50% decrease

15,214

Salary increases

7.70

%

0.50% increase

15,237

Salary decreases

6.70

%

0.50% decrease

(14,628)

Guatemala

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

6.10

%

0.50% increase

(1,119)

Discount rate

5.10

%

0.50% decrease

1,207

Salary increases

5.50

%

0.50% increase

1,208

Salary decreases

4.50

%

0.50% decrease

(1,130)

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El Salvador

Assumption

Value

(Increase/Decrease)

Effect on DBO

In millions of COP

Discount rate

3.00

%

0.50% increase

(236)

Discount rate

2.00

%

0.50% decrease

253

Bonuses and short-term benefits

Short-term employment benefit plans recognized in the Consolidated Statement of Financial Position in the line “other liabilities” consist of the following:

December 31, 

December 31, 

Other employment benefit plans

2021

2020

In millions of COP

Current severance obligation(1)

95,331

87,022

Bonuses and short-term benefits(2)

526,273

11,816

Other employment benefit plans

621,604

98,838

(1)See 19.2 Severance obligation.
(2)The increases between December 31, 2021 and 2020, corresponds to the reactivation of bonuses related to employees’ variable compensation. See Note 20 Other Liabilities.

NOTE 20. OTHER LIABILITIES

Other liabilities consist of the following:

Other liabilities

December 31, 2021

December 31, 2020

In millions of COP

Payables

2,491,055

1,967,492

Suppliers

1,435,569

1,119,734

Advances

799,819

779,681

Collection services(1)

716,031

316,749

Bonuses and short-term benefits(2)

526,273

11,816

Deposits delivered as security(3)

376,447

570,097

Salaries and other labor obligations(4)

352,198

311,627

Security contributions

340,322

318,179

Provisions(5)

288,017

346,597

Advances in leasing operations and loans

169,153

123,932

Dividends(6)

78,304

299,495

Deferred interests

77,115

24,929

Liabilities from contracts with customers(7)

55,025

64,071

Other

57,396

110,313

Total

7,762,724

6,364,712

(1)In 2020 there is a decrease for a lower transaction volume, related to the COVID-19 pandemic.
(2)For further information, see Note 19 Employee benefit plans (Bonuses and short-term benefits).
(3)See Note 5.2 Derivative financial instruments.
(4)For more information related to other employee benefits, see Note 19 Employee benefits.
(5)See Note 21 Provisions and contingent liabilities.
(6)The increase is due to the last installment payment effective for the dividends approved by the annual shareholders’ meeting that took place in 2021 and 2020, respectively.
(7)See Note 25.3 Fees and commissions.

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NOTE 21. PROVISIONS AND CONTINGENT LIABILITIES

21.1. Provisions

The following tables show the detail of the provisions:

As of December 31, 2021

Judicial

Administrative

Financial

Loan

Onerous

proceedings

proceedings

guarantees

(1)

commitments

(2)

contracts

(3)

Total

In millions of COP

Balance at January 1, 2021

35,640

2,399

23,035

285,198

325

346,597

Additions recognized in the year

8,766

13,625

8,219

-

938

31,548

Provisions used during the period

(5,587)

(500)

-

-

-

(6,087)

Provisions reversed during the period

(4,513)

(184)

(243)

(92,567)

(167)

(97,674)

Foreign currency translation adjustment

158

-

100

12,024

-

12,282

Effect of discounted cash flows

1,351

-

-

-

-

1,351

Final balance at December 31, 2021

35,815

15,340

31,111

204,655

1096

288,017

(1)Changes in financial guarantees corresponds to higher provisions in Bancolombia.
(2)Changes in loan commitments corresponds to increases in the reversal of the provision in Bancolombia, Banistmo, GAH and Banco Agrícola due to lower risks from the global COVID-19 pandemic.
(3)Onerous contracts corresponds to Renting Colombia S.A.S.

As of December 31, 2020

Judicial

Administrative

Financial

Loan

Onerous

proceedings

proceedings

guarantees

(1)

commitments

(2)

contracts

(3)

Total

In millions of COP

Balance at January 1, 2020

35,752

6,607

16,945

131,386

-

190,690

Additions recognized in the year

9,063

1,259

6,190

224,603

325

241,440

Provisions used during the period

(4,673)

(3,059)

-

-

-

(7,732)

Provisions reversed during the period

(5,196)

(2,408)

(50)

(71,497)

-

(79,151)

Foreign currency translation adjustment

382

-

(50)

706

-

1,038

Effect of discounted cash flows

312

-

-

-

-

312

Final balance at December 31, 2020

35,640

2,399

23,035

285,198

325

346,597

(1)Changes in financial guarantees corresponds to higher provisions in Bancolombia.
(2)Changes in loan commitments corresponds to increases in Bancolombia, Banistmo, GAH and Banco Agrícola due to increased risks from the global COVID-19 pandemic.
(3)Onerous contracts corresponds to Renting Colombia S.A.S.

The following explains the significant changes in the provisions of financial guarantees and loan commitments during period at December 31, 2021 and 2020 with the expected credit loss model:

Stage 1

Stage 2

Stage 3

TOTAL

Balance at January 1, 2021

192,597

75,135

40,501

308,233

Transfers

(77,194)

3,221

42,737

(31,236)

Transfer to stage 1

(45,706)

(65,020)

(15,063)

(125,789)

Transfer to stage 2

(23,860)

87,990

(16,801)

47,329

Transfer to stage 3

(7,628)

(19,749)

74,601

47,224

Provisions used during the period

241,953

32,694

59,949

334,596

Provisions reversed during the period

(229,798)

(55,735)

(102,418)

(387,951)

Translation adjustment

7,615

4,462

47

12,124

Balance at December 31, 2021

135,173

59,777

40,816

235,766

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Stage1

Stage2

Stage3

TOTAL

Balance at January 1, 2020

119,865

28,433

33

148,331

Transfers

30,893

54,918

295

86,106

Transfer to stage 1

75,694

(44,821)

-

30,873

Transfer to stage 2

(34,778)

115,398

-

80,620

Transfer to stage 3

(10,023)

(15,659)

295

(25,387)

Provisions used during the period

95,212

9,283

40,192

144,687

Provisions reversed during the period

(54,823)

(16,724)

-

(71,547)

Translation adjustment

1,450

(775)

(19)

656

Balance at December 31, 2020

192,597

75,135

40,501

308,233

Judicial proceedings

Judicial provisions refer to pending legal proceedings on employment matters, ordinary lawsuits, class actions suits, civil actions within criminal prosecutions and executive proceedings against the Bank. In the opinion of management, after receiving pertinent legal advice, the payments estimated to be made in connection with these proceedings will not generate significant losses in addition to the provisions recognized as of December 31, 2021 and 2020. In addition, the Bank does not expect to obtain any reimbursement from judicial proceedings raised against it and, therefore, has not recognized any assets for that purpose, see Note 21.2 Contingent liabilities.

Loan commitments

In order to meet the needs of its customers, the Bank issues loan commitments, letters of credit and bank guarantees. Loan commitments are those approved irrevocable loans, in which, despite having acquired a commitment to grant them, due to the contract or agreement or for any other reason they are still pending disbursement. See Note 2.D Significant Accounting Policies (7.5.2 Financial guarantee contracts and loan commitments).

Financial guarantees

The Bank issues bank guarantees on behalf of its customers. A bank guarantee represents an irrevocable commitment pursuant to which the Bank will cover, up to the maximum amount guaranteed,a breach of the client's contractual obligations to third parties for a certain period of time. These are commitments issued by the Bank to guarantee the performance of a customer to a third party and are mainly issued to guarantee agreements established between parties from the energy sector, hydrocarbons sector, private sector and public procurement contracts. The Bank expects most of those guarantees provided to expire before they are used. See Note 2.D Significant Accounting Policies (7.5.2 Financial guarantee contracts and loan commitments).

The events or circumstances that would require the Bank to perform under a guarantee are determined by the type of guarantee:

Guarantees for the energy sector

The Bank is responsible before the guarantee’s beneficiary in the following situations:

Lack of energy supply due to a low availability from the generating company (the guaranteed entity).
Non-compliance with the contract signed by the guaranteed entity.
Non-compliance with the payment of energy supply.
Non-compliance with the construction and operating of power plants.
Non-compliance with the construction and operating of transmission lines.

Guarantees for the hydrocarbons sector

The Bank is responsible before the guarantee’s beneficiary in the following situations:

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Non-compliance with the contractual obligations in the Minimum Exploration Program.
Non-compliance with the contractual obligations in the Additional Exploratory Program
Non-compliance with the contractual obligations in the Post Exploratory Program.
Non-compliance with the Technical Evaluation obligations.

Guarantees for public procurement

The Bank must pay a state entity up to the amount guaranteed for the breach by the contractor of the contractual or legal obligations agreed.

Onerous contracts

For the Bank, an onerous contract is a contract in which the unavoidable costs of meeting the obligations under the contract exceed the economic benefits expected to be received under it.

Commitment issued by the Bank to guarantee the performance of a customer from the private sector

The Bank must pay the third party if there is any breach of what has been agreed upon or due to the economic insolvency of the client.

As of December 31, 2021

Maturity

Financial Guarantees

In millions of COP

Guarantees under 1 month

620,120

Guarantees greater than 1 month and up to 3 months

1,051,714

Guarantees greater than 3 months and up to 1 years (1)

5,616,089

Guarantees greater than 1 year and up to 3 years (2)

1,513,774

Guarantees greater than 3 years and up to 5 years

84,273

Guarantees greater than 5 years

150,494

Total

9,036,464

(1)Mainly due to the change in duration for COP 2,505,284 and the opening of guarantees for COP 880,388 that expire in 2022, with the following economic sectors: Energy services and the private sector.
(2)Mainly due to the change in duration for COP 3,056,310 and the opening of guarantees for COP 812,403 that expire in 2022, with the economic sector of financial services.

As of December 31, 2020

Maturity

Financial Guarantees

In millions of COP

Guarantees under 1 month

388,859

Guarantees greater than 1 month and up to 3 months

616,879

Guarantees greater than 3 months and up to 1 year

2,911,975

Guarantees greater than 1 year and up to 3 years (1)

3,568,858

Guarantees greater than 3 years and up to 5 years

42,788

Guarantees greater than 5 years

144,157

Total

7,673,516

(1)Mainly due to 4 new guarantees amounting to COP 2,909,063, expiring in 2022 with in Telecommunications and financial sectors.

The total amount outstanding is the maximum potential payments which represent a “worse-case scenario”, and does not reflect expected results.

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The table below shows the maximum exposure to credit risk and provision based on the bank´s internal credit rating system, 12 month Basel PD range and year-end stage classification.

As of December 31, 2021

Standard

PD range

Stage 1

Stage 2

Stage 3

Total

Total

Exposure

Provision

Exposure

Provision

Exposure

Provision

Exposure

Provision

In millions of COP

Normal risk

0% - 3.11%

8,638,607

15

31,477

2

-

-

8,670,084

17

Acceptable risk

> 3.11% - 11.15%

189,644

18

30,634

1

-

-

220,278

19

Appreciable risk

> 11.15% - 72.75%

434

-

-

-

-

-

434

-

Significant risk

> 72.75% - 89.89%

-

-

-

-

140,520

30,748

140,520

30,748

Bad risk

> 89.89% - 100%

-

-

4,206

11

942

316

5,148

327

Total

8,828,685

33

66,317

14

141,462

31,064

9,036,464

31,111

As of December 31, 2020

Standard

PD range

Stage 1

Stage 2

Stage 3

Total

Total

Exposure

Provision

Exposure

Provision

Exposure

Provision

Exposure

Provision

In millions of COP

Normal risk

0% - 3.11%

6,693,881

30

25,056

-

-

-

6,718,937

30

Acceptable risk

> 3.11% - 11.15%

637,593

211

16,118

8

-

-

653,711

219

Appreciable risk

> 11.15% - 72.75%

187,633

264

88,103

100

-

-

275,736

364

Significant risk

> 72.75% - 89.89%

-

-

-

-

-

-

-

-

Bad risk

> 89.89% - 100%

-

-

-

-

25,132

22,422

25,132

22,422

Total

7,519,107

505

129,277

108

25,132

22,422

7,673,516

23,035

21.2. Contingent liabilities

Contingencies with an individual claimed amount against the Bank higher than USD 5,000, with significant importance to the financial statements as of December 31, 2021 are presented below:

BANCOLOMBIA

Constitutional Public Interest Action (“Acción Popular”) of Carlos Julio Aguilar, et al.

This constitutional public interest action (“Acción Popular”) was filed by the plaintiff arguing that the restructuring of the Departamento del Valle’s financial obligations and the performance plan executed, allegedly violates the collective rights of the public administration’s morality and of the public funds of the Departamento del Valle.

This action was on hold due to its merger with the constitutional public interest action filed by Carlos Aponte against various financial institutions. As of December 31, 2020, such proceeding is in the evidentiary stage, specifically in the practice of the expert opinion and no provisions have been made.

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Fiscal Responsibility Lawsuit (“Proceso de responsabilidad fiscal”) between Contraloría Departamental de Cundinamarca vs. GEHS, Bancolombia, et al.

The Wastewater Treatments Plant Chía I Delicias Sur of the Municipality of Chía’s development was represented by a leasing agreement entered on September 28, 2015 by and between the Municipality of Chia (tenant) and Bancolombia S.A., valued at USD 5,846. The object of such agreement was the financing of the project, optimization, design and construction of the wastewater treatment plant PTAR Chía I Delicias Sur; as of December 31, 2018, the agreement was in the advances stage (with payment of interest on the disbursements made to the supplier), which refers to the contractual stage in which the proceeds are delivered for the execution of the project in advance of the final payment. The current Mayor of the Municipality of Chía has conveyed anomalies he has found in the execution of the aforementioned project and, as a consequence of the aforementioned anomalies, the Contraloría de Cundinamarca initiated a fiscal responsibility lawsuit for an alleged patrimonial detriment in public funds of the amount of USD 5,846 against GEHS Global Environment and Health Solutions of Colombia (provider), Guillermo Varela Romero, Rafael Antonio Ballesteros Gómez, Luis Alejandro Prieto González and Bancolombia S.A.

As of December 31, 2021, the fiscal responsibility lawsuit is pending for the appeal against the decision of the judge that denied the nullity of a judge resolution. The pleadings stage has not started yet. The process has a provision of USD 1,145.

BANISTMO

Ordinary claim filed by Menelao Mora and Said Diaz:

The plaintiffs seek payment of the costs of the material and moral damages resulting from a criminal proceeding filed by Banistmo (28-10-2004) against them for alleged criminal acts that caused damage to the Bank because of the unauthorized use of credit lines to enterprises for which they acted as legal representatives.

The plaintiffs seek damages in the amount of USD 20,000. In initial judgment, Bank was ordered to repair the material damages, product of the criminal process against the plaintiffs, as well as to pay the sum of USD 2,300 to each of the plaintiffs for moral damages.

The Bank filed an appeal against the initial judgement, alleging errors made in the consideration of the evidence and legal grounds on which the decision was based. The external counsel has labeled this contingency as probable.

Ordinary Claim filed by Deniss Rafael Pérez Perozo, Carlos Pérez Leal et al.

Promotora Terramar (a HSBC client) received USD 299 in payments through Visa Gift Cards issued by U.S Bank, as partial payment for two apartments in Panama City.

The Credit Card Securities and Fraud Prevention department of the HSBC bank detected an irregular activity promoted by Promotora Terramar on June 3rd, 2008, when a deposit monitoring alert was activated due to the high number of cards with the same BIN and Bank. Therefore, pursuant to the Business Establishments Affiliate Agreement, HSBC held USD 287 from Promotora Terramar´s accounts; nevertheless, after further investigations the money was refunded.

The plaintiffs filed on October 2013 a claim for compensation of the material and moral damages caused, which according to their valuation amounts to USD 5,252,435. Although Banistmo was notified on November 26, 2014, as of December 31, 2021, the process is suspended and pending the initiation of the evidentiary stage. The external counsel has labeled this contingency as remote.

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Constructora Tymsa

Lawsuit was initiated after supposed fraudulent acts on a sale of a property owned by the plaintiff. Plaintiff asked to rescind the public documents effecting the transfer of the property, in which Limipa was the buyer. Limipa then took a credit from Banistmo and guaranteed its contractual obligation with an administration and guarantee trust, which was administrated by Banistmo Investments. Tymsa claims that the signature and fingerprint were forged.

Plaintiff’s claims are in an amount up to USD 10,000 plus interests and other expenses. Banistmo and Banistmo Investments have contested their responsibility or guilty conduct related to the transfere of the property. Bank’s counselors have qualified this contingency as eventual. As of December 31, the process is in notification stages.

BANCO AGRÍCOLA

Authority on Taxes

The authority on taxes of El Salvador, in accordance with the resolution of October 2018, determined that Banco Agrícola failed to pay and declare income taxes related to fiscal year 2014 for a total of USD 11,116 and related penalties.

In 2021, there was a decision on an appeal from the Bank.  According to resolution of the appeal, the initial resolution from the authority on taxes was modified, adjusting the tax on income to the amount of USD 6,341 and repealing the penalties aware. The Bank intends to bring the case to the Administrative Judges to have nullified the initial decisions. According to external counselors, this contingency is qualified as remote.  

As of December 31, 2021, the Bank has not recorden provisions for this matter.

ARRENDADORA FINANCIERA S.A. ARFINSA SUBSIDIARY OF BANCO AGRÍCOLA

Corporación de Alimentos S.A. de CV- Cordal

The plaintiffs filed a claim for alleged damages derived from funds wrongfully delivered to third parties that were not entitled to receive said funds. Arfinsa claims that these funds were not under its responsibility as assignee or administrator. The claim seeks USD 6,454. As of December 31, 2021, the process is in the evidentiary stage, specifically in the discovery of accounting records. The external counsel has labeled this contingency as remote.

BANCO AGROMERCANTIL

Superintendence of Tax Administration

The Superintendence of Tax Administration of Guatemala (SAT) made a tax adjustment on the Income Tax return duly paid by BAM for 2014 fiscal year for a value of USD 13.617 (USD 6.808 tax plus 6.808 fine). This adjustment was not reserved for during the administrative pleading phase, therefore the Bank, arguing that the tax was paid correctly, initiated an [adversarial] administrative procedure against the SAT before the Court to oppose the alleged collection.

This trial is pending the first decision, as of December 31, 2021. There are no provisions recorded for this lawsuit.

Delicarnes, Sociedad Anónima

Delicarnes, Sociedad Anónima, acquired a mortgage loan from BAM and failed to pay its obligation on the agreed date, so BAM filed a collection lawsuit against it. Delicarnes, in addition to opposing the collection lawsuit, filed against BAM an ordinary claim for damages caused, on the basis that Delicarnes believes it did not breach the contract and therefore, should not have been sued.

In 2021, the court ruled in favor of BAM, in the first instance. The judgement was appealed by the counterparty. As of December 31, 2021, the lawsuit was in appeal stage. There are no provisions recorded for this matter.

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Dany Ward Mcnab Valladares

Lawsuit concluded on April 2021 due to withdrawal by the plaintiffs, after an extrajudicial agreement with BAM.

NOTE 22. SHARE CAPITAL

The subscribed and paid-in capital is the following:

Share capital

December 31, 2021

December 31, 2020

Authorized shares

1,400,000,000

1,400,000,000

Subscribed and paid-in shares:

Ordinary shares with a nominal value of COP 500 pesos

509,704,584

509,704,584

Preferred shares with dividend without voting rights with nominal value of COP 500 pesos

452,122,416

452,122,416

Total subscribed and paid-in shares

961,827,000

961,827,000

Subscribed and paid capital (nominal value, in millions of COP)

480,914

480,914

Dividends declared

The declaration, amount and payment of dividends are based on Bancolombia S.A.’s unconsolidated net income. Dividends must be approved at the ordinary general shareholders' meeting upon the recommendation of the Board of Directors. Under the Colombian Commercial Code, after payment of income taxes and appropriation of legal and other reserves, and after setting off losses from prior fiscal years, Bancolombia must distribute to its stockholders at least 50% of its annual net income or 70% of its annual net income if the total amount of reserves exceeds its outstanding capital, unless such minimum percentages are waived by an affirmative vote of the holders of at least 78% of the shares present at the stockholders’ meeting. Such dividend distribution must be made to all stockholders, in cash or in issued stock of Bancolombia, as may be determined by the stockholders, and within a year from the date of the annual general ordinary stockholders' meeting in which the dividend was declared.

The payment of dividends must be made in cash during the year following the applicable date for the annual general ordinary stockholders' meeting. If the payment is made in the Bank’s own equity securities instead of cash, that must be approved by 80% of the outstanding common shareholders and 80% of the outstanding preferred shares.

The annual net profits of Bancolombia must be applied as follows: (i) first, an amount equal to 10% of Bancolombia’s net profits to a legal reserve until such reserve is equal to at least 50% of the Bank’s paid-in capital; (ii) second, to the payment of the minimum dividend on the preferred shares; and (iii) third, as may be determined in the ordinary annual general ordinary stockholders' meeting by the vote of the holders of a majority of the shares entitled to vote.

The Board of Directors of Bancolombia S.A., considering the current capital levels and the results of operations and business of the Bancolombia Group in 2021, and recommended to management to review the dividend policy to increase the percentage of profit distribution to be proposed to shareholders at the next ordinary general shareholders' meeting

Dividends declared with respect to

Cash dividends per share

net income earned in:

(Stated in COP)

2021

3,120

2020

260

2019

1,638

2018

1,092

2017

1,020

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Common shares

The holders of common shares are entitled to vote on any matter subject to approval at an annual general ordinary stockholders' meeting. Within 15 calendar days prior to such meeting, such holders are entitled to inspect the books and records of the Company.

Also, the holders of common shares will receive a proportion of the profits subject to the provisions of law, statutes and established at general shareholders’ meeting. The dividend received by holders of common shares may not be higher than the dividend assigned to preferred shares.

Preferred shares

Holders of preferred shares are entitled to receive dividends based on the net profits of the preceding fiscal year, after deducting losses affecting the capital and once the amount that shall be legally set apart for the legal reserve has been deducted, but before creating or accruing for any other reserve, of a non-cumulative minimum preferred dividend equal to one percent (1%) yearly of the subscription price of the preferred share, provided this dividend is higher than the dividend assigned to common shares. If this is not the case, the dividend shall be increased to an amount that is equal to the per share dividend on the common shares.

Payment of the preferred dividend shall be made at the time and in the manner established in the general shareholders’ meeting and with the priority indicated by Colombian law.

Any dividend in shares requires the approval of 80% or more of the shares present at a shareholders’ meeting, which will include 80% or more of the outstanding preferred shares. In the event of absence of such holders of preferred shares, a stock dividend only has can be payable to the holders of common shares that aprove this payment.

Reserved Shares

Stocks that are available between maximum authorized shares and paid-in shares. The Bank has not reserved shares.

NOTE 23. APPROPRIATED RESERVES

As of December 31, 2021 and 2020, the appropriated retained earnings consist of the following:

Concept

December 31, 2021

December 31, 2020

In millions of COP

Appropriation of net income(1)(2)

13,628,995

13,406,195

Others

1,032,012

424,409

Total Appropiated reserves

14,661,007

13,830,604

(1)The legal reserve fulfills two objetives: to increase and maintain the company's capital and to absorb economic losses. Based on the aforementioned, this amount shall not be distributed in dividends to the stockholders.
(2)Includes no claimed dividends reclassification by COP 4,441 pursuant to Article 85 of the Bank’s bylaws.

NOTE 24. UNCONSOLIDATED STRUCTURED ENTITIES

Nature and risks associated with the Bank’s interests in unconsolidated structured entities

The term "unconsolidated structured entities" refers to all structured entities that are not controlled by the Bank. The Bank manages transactions with unconsolidated structured entities in the normal course of business to facilitate customer transactions and for specific investment opportunities.

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The table below shows the total assets of unconsolidated structured entities in which the Bank had an interest at the reporting date and its maximum exposure to loss in relation to those interests.

As of December 31, 2021

Securitizations

The Bank’s managed funds

Total

In millions of COP

Total assets of the entities

1,661,019

167,129,575

168,790,594

The Bank’s interest-assets

Investments at fair value through profit or loss

110,026

-

110,026

Investments at fair value through other comprehensive income

42,864

-

42,864

Loans and advances to customers

-

5,851,195

5,851,195

Total assets in relation to the Bank’s interests in the unconsolidated structured entities

152,890

5,851,195

6,004,085

The Bank’s maximum exposure

152,890

5,851,195

6,004,085

Fees income

6,936

471,765

478,701

As of December 31, 2020

Securitizations

The Bank’s managed funds

Total

In millions of COP

Total assets of the entities

2,405,326

162,021,763

164,427,089

The Bank’s interest-assets

-

Investments at fair value through profit or loss

154,397

-

154,397

Investments at fair value through other comprehensive income

142,400

-

142,400

Loans and advances to customers

-

4,211,304

4,211,304

Total assets in relation to the Bank’s interests in the unconsolidated structured entities

296,797

4,211,304

4,508,101

The Bank’s maximum exposure

296,797

4,211,304

4,508,101

Fees income

8,756

464,805

473,561

The Bank invests in asset-backed securities issued by securitization entities for which underlying assets are mortgages originated by financial institutions. The Bank does not have a significant exposure to sub-prime securities. The asset-backed securities are denominated in local market TIPS and accounted for as investment at fair value through profit or loss. These asset-backed securities have different maturities and are generally classified by credit ratings. The Bank does not expect significant changes in those ratings. Also, the Bank retains beneficial interests in the form of servicing fees on the securitized mortgages.

Revenues generated by the Bank´s asset management, are derived from the following type of business lines: related trusts, mutual funds sold to individuals, corporate trusts, escrow accounts, private equity funds, and delegated tailor-made mandates from third parties. Generally, the revenues correspond to the fees received from the management of resources that are invested in several instruments and management of properties and premises related to real estate projects in progress.

Likewise, the Bank receives fees for management assets pledged as collateral for clients’ commitments and obligations, and fees from management of resources of government agencies and entities.

On the other hand, there is not an additional exposure to loss, such as funding commitments with regards to the Bank’s involvement with those entities.

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NOTE 25. OPERATING INCOME

25.1. Interest and valuation on financial instruments

The following table sets forth the detail of interest and valuation on financial asset instruments for the years ended December 31, 2021, 2020 and 2019:

2021

2020

2019

In millions of COP

Interest on debt instruments using the effective interest method

311,488

308,453

160,200

Interest and valuation on financial instruments

Debt investments

466,124

533,506

881,985

Derivatives

33,637

(337,796)

(182,769)

Spot transactions

27,348

20,173

483

Repos

(56,555)

(1,025)

(175,259)

Total valuation on financial instruments

470,554

214,858

524,440

Total Interest and valuation on financial instruments

782,042

523,311

684,640

25.2.       Interest expenses

The following table sets forth the detail of interest on financial liability instruments for the years ended December 31, 2021, 2020 and 2019:

2021

2020

2019

In millions of COP

Deposits(1)

2,814,505

4,084,192

4,164,798

Debt instruments in issue

1,053,441

1,053,989

1,164,808

Borrowing costs(2)

293,949

527,825

627,058

Lease liabilities(3)

111,556

118,600

121,946

Preferred shares

57,701

57,701

57,908

Borrowings from other financial institutions

3,870

5,838

21,663

Other interest

16,534

14,863

21,613

Total interest expenses

4,351,556

5,863,008

6,179,794

(1)The decrease is mainly presented in Bancolombia S.A., due to intervention rate issued by Banco de la República decreased in 2020 until October 2021, which has an impact on the rates of deposits and local borrowing costs.
(2)Lower expenses in 2021 due to the annual decrease in financial obligations by COP 2.7 billion; additionally, rates have decreased due to the effects of the global economic situation. Also, the amount in 2019 includes the expense recognized for borrowing costs of the subsidiaries sold for COP 1,224.
(3)For more information refer to Note 7.2 Lessee.

Net interest income amounts to COP 11,304,222, COP 10,578,422 and COP 10,608,726 for the years ended December 31, 2021, 2020 and 2019, respectively, and includes interest on loan portfolio and financial leasing operations, interest on debt instruments measured by the effective interest method and interest expense.

25.3.        Fees and commissions

The Bank has elected to present the income from contracts with customers as an element in a line named “Fees and commissions income” in the consolidated statement of income separated from the other income sources.

The information contained in this section about the fees and commission’s income presents information on the nature, amount, timing and uncertainty of the income from ordinary activities which arise from a contract with a customer under the regulatory framework of IFRS 15 Revenue from Ordinary activities from Contracts with Customers.

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In the following table, the description of the main activities through which the Bank generates revenue from contracts with customers is presented:

Fees and Commissions

Description

Banking services

Banking Services are related to commissions from the use of digital physical channels or once the customer makes a transaction. The performance obligation is fulfilled once the payment is delivered to its beneficiary and the proof of receipt of the payment is sent, in that moment, the collection of the commission charged to the customer is generated, which is a fixed amount. The commitment is satisfied during the entire validity of the contract with the customer. The Bank acts as principal.

Credit and debit card fees

In debit card product contracts, it is identified that the price assigned to the services promised by the Bank to the customers is fixed. Given that no financing component exists, it is established on the basis of the national and international interbank rate. Additionally, the product charges to the customers commissions for handling fees, at a determined time and with a fixed rate.

For Credit Cards, the commissions are the handling fees and depend on the card franchise. The commitment is satisfied in so far that the customer has capacity available on the card.

Other revenue received by the (issuer) credit card product, is advance commission; this revenue is the charge generated each time the customer makes a national or international advance, at owned or non-owned ATMs, or through a physical branch. The exchange bank fee is a revenue for the Issuing Bank of the credit card for the services provided to the business for the transaction effected at the point of sale. The commission is accrued and collected immediately at the establishment and has a fixed amount.

In the credit cards product there is a customer loyalty program, in which points are awarded for each transaction made by the customer in a retail establishment. The program is administrated by a third party who assumes the inventory and claims risks, for which it acts as agent. The Bank, recognized it as a lower value of the revenue from the exchange bank fee.

The rights and obligations of each party in respect of the goods and services for transfer are clearly identified, the payment terms are explicit, and it is probable, that is, it takes into consideration the capacity of the customer and the intention of having to pay the consideration at termination to those entitled to change the transferred goods or services. The revenue is recognized at a point in time: the Bank satisfies the performance obligation when the “control” of the goods or services was transferred to the customers.

Deposits

Deposits are related to the services generated from the offices network of the Bank once a customer makes a transaction. The Bank generally commits to maintain active channels for the products that the customer has with the Bank, with the purpose of making payments and transfers, sending statements and making transactions in general. The commissions are deducted from the deposit account, and they are incurred at a point in time. The Bank acts as principal.

Electronic services and ATMs

Revenue received from electronic services and ATMs arises through the provision of services so that the customers may make required transactions, and which are enabled by the Bank. These include online and real-time payments by the customers of the Bank holding a checking or savings accounts, with a debit or credit card for the products and services that the customer offers. Each transaction has a single price, for a single service. The provision of collection services or other different services provided by the Bank, through electronic equipment, generates consideration chargeable to the customer established contractually by the Bank as a fee. The Bank acts as principal and the revenue is recognized at a point in time.

Brokerage

Brokerage is a group of services for the negotiation and administration of operations for purchasing fixed revenue securities, equities and operations with derivatives in its own name, but on the account of others. The performance obligations are fulfilled at a point in time when the commission agent in making its best effort can execute the business entrusted by the customer in the best conditions. The performance obligations are considered satisfied once the service stipulated in the contract is fulfilled, as consideration fixed, or variable payments are agreed, depending on the service. The Bank acts generally as principle and in some special cases as agent.

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Remittance

Revenue for remittance is received as consideration for the commitment established by the Bank to pay remittances sent by the remitting companies to the beneficiaries of the same. The commitment is satisfied at a point in time to the extent that the remittance is paid to the beneficiary.

The price is fixed, but may vary in accordance to the transferred amount, due to the operation being dependent on the volume of operations generated and the transaction type. There is no component of financing, nor the right to receive consideration dependent on the occurrence or not of a future event.

Acceptances, Guarantees and Standby Letters of Credit

Banking Service from acceptances, guarantees and standby letters of credit which are not part of the portfolio of the Bank. There exist different performance obligations; the satisfaction of performance obligations occurs when the service is given to the customer. The consideration in these types of contracts may include fixed amounts, variable amounts, or both, and the Bank acts as principal. The revenue is recognized at a point in time.

Trust

Revenue related to Trust are received from the administration of the customer resources in the business of investment trusts, property trusts, management trusts, guarantee trusts, for the resources of the general social security system, Collective portfolios and Private Equity Funds (PEF). The commitments are established in contracts independently and in an explicit manner, and the services provided by the Bank are not inter-related between the contracts. The performance obligation corresponds to performing the best management in terms of the services to be provided in relation to trust characteristics, thus fixed and variable prices are established depending on the complexity of the business, similarly, revenues are recognized throughout or at a determined time. In all the established businesses it acts as principal.

Placement of Securities

Valores Bancolombia makes available its commercial strength for the deposit, reinvestment of resources through financial instruments to the issuing company. It receives a payment for deposits made. The commitment of the contract is satisfied to the extent that the resources requested by the issuer are obtained through the distribution desks of Valores Bancolombia. The collection is made monthly. It is established that Valores Bancolombia may undertake collection of these commissions at the end of the month through a collection account charged to the issuer, acting as principal.

Bancassurance

The bank receives a commission for collecting insurance premiums at a given time and for allowing the use of its network to sell insurance from different insurance companies over time. The Bank in these bancassurance contracts acts as agent (intermediary between the customer and the insurance company), since it is the insurance company which assumes the risks, and which handles the complaints and claims of the customers inherent in each insurance. Therefore, the insurance company acts as principal before the customer. The prices agreed in bancassurance are defined as a percentage on the value of the policy premiums. The payment shall be tied to the premiums collected, sold or taken for the case of employees’ insurance. The aforementioned then means that the price is variable, since, the revenue will depend on the quantity of policies or calculations made by the insurance companies.

Collections

The Bank acting as principal, commits to collect outstanding invoices receivable by the collecting customers through the different channels offered by the bank, send the information of the collections made and credit the money to the savings or checking account defined by the collecting customer. The commitment is satisfied at a point in time to the extent that the money is collected by the different channels, the information of the said collections is delivered appropriately, and the resources are credited in real-time to the account agreed with the customer. For the service, the Bank receives a fixed payment, which is received for each transaction once the contract is in effect.

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Services

These are the maintenance services performed on the fleet owned by the customers, these services are performed on demand, and the value of the service cost is invoiced plus an intermediation margin. The collection is made by the amount of expense invoiced by the provider plus an intermediation percentage, which ranges between 0% and 4% depending on the customer.

The contract is written, is based on a framework contract which is held between the customers which contains the general terms of negotiation and the payment terms are generally 30 days after generating the invoice. The revenue is recognized when the service is provided. There is no financing nor sanctions for early cancellations.

In logistic operation services the contract is written, with a defined duration, and details the rights and obligations of the parties. In general terms, the Bank commits to provide to customers merchandise transport services, which includes the driver, fuel, maintenance, tolls and other elements required to carry out the routes requested by the customer. Once the trip is finished, the price is variable and is determined by the average cost per route, which is updated at the start of the year. At the end of the month an adjustment is made to this price, with the actual costs incurred in the operation, such as the fuel, tolls, handling, maintenance, administrative expenses, among others.

To view the details of the balance, refer to line ‘Services’ in Note 25.4 Other operational Income.

Gains on sale of assets

These are the revenue from the sale of assets, where the sale value is higher than the book value recorded in the accounts, the difference representing the gains. The recognition of the revenue is at a point in time once the sale is realized. The Bank acts as principal in this type of transaction and the transaction price is determined by the market value of the asset being sold.

To view the details of the balance, refer to line ‘Gain on sale of assets’ in Note 25.4 Other operational Income.

Investment Banking

Investment Banking offers to customer’s financial advisory services in the structuring of businesses in accordance with the needs of each one of them. The advisory services consist in realizing a financial structuring of a credit or bond in which the Investment Bank offers the elements so that the company decides the best option for structuring the instrument. In the financial advisory contract, a best efforts clause is included.

The promises given to the customers are established in the contracts independently and explicitly. The services provided by the Invesment Bank are not interrelated between the contracts, correspond to the independent advice agreed and do not include additional services in the commission agreed with the customer. The advisory services offered in each one of the contracts are identifiable separately from the other performance commitments that the Investment Bank may have with the customers. The Investment Bank does not have a standard contract for the provision of advisory services, given than each contract is tailored to the customer’s needs.

The transaction price is defined at the start of the contract and is assigned to each service provided independently. The price contains a fixed and a variable portion which is provided in the contracts. The variation depends on the placement amount for the case of a financial structuring contract and coordination of the issuance and conditions of the same. In these operations Banca de Inversion Bancolombia provides advice to the customers and the price shall depend at times on the success and amount of the operation. In the contracts subject to evaluation there are no incremental costs associated with the satisfaction of the commitments of the Bank with the customers provided for.

In the contracts signed with the customers, a penalty clause is established in case of a customer withdrawing from continuing with the provision of the services established in the commercial offer. The penalty shall be recognized in the financial statements once the Investment Bank is notified on the withdrawal under the concept of charges for early termination of the contract.

The Bank presents the information on revenue from contracts with customers in accordance with its operating segments defined earlier in Note 3 Operating Segments for each of the principal services offered.

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The following table shows the balances categorized by nature and by segment of revenue from ordinary activities from contracts with customers, for further information about composition of Bank’ segments see Note 3 Operating segments:

As of December 31, 2021

Banking

Banking

Banking El

Banking

Investment

International

All Other

Total

Colombia

Panama

Salvador

Guatemala

Trust

Banking

Brokerage

Banking

Segments

Revenue from contracts with customers

In millions of COP

Fees and Commissions

Banking services

414,870

69,379

118,532

56,548

-

-

-

22,902

-

682,231

Credit and debit card fees and commercial estabilshments

1,830,128

174,226

168,273

61,831

-

-

-

1,663

-

2,236,121

Brokerage

-

12,661

-

-

-

-

14,193

-

-

26,854

Acceptances, Guarantees and Standby Letters of Credit

43,863

16,125

6,928

3,716

-

-

-

1,917

-

72,549

Trust

-

17,420

6,567

704

347,838

-

90,548

46

-

463,123

Placement of securities and investment banking

-

1,998

1,353

-

-

79,521

11,481

-

-

94,353

Bancassurance(1)

636,632

49,730

129

-

40

10

51

-

-

686,592

Payment and collections

723,297

10,064

-

-

-

-

-

-

-

733,361

Others

192,682

-

57,942

37,109

-

-

1,009

6,781

3,097

298,620

Total revenue from contracts with customers(1)

3,841,472

351,603

359,724

159,908

347,878

79,531

117,282

33,309

3,097

5,293,804

(1)Decrease in revenues due to the number of claims arising from the impact of the global COVID-19 pandemic.

As of December 31, 2020

Banking

Banking

Banking El

Banking

Investment

International

All Other

Total

Colombia

Panama

Salvador

Guatemala

Trust

Banking

Brokerage

Banking

Segments

Revenue from contracts with customers

In millions of COP

Fees and Commissions

Banking services

329,281

77,727

105,821

49,782

-

-

-

20,234

-

582,845

Credit and debit card fees and commercial estabilshments

1,484,085

147,448

126,857

85,643

-

-

-

1,834

-

1,845,867

Brokerage

-

10,047

-

9

-

-

18,308

-

-

28,364

Acceptances, Guarantees and Standby Letters of Credit

38,864

13,976

5,112

2,713

-

-

-

1,109

-

61,774

Trust

844

18,089

1,868

788

349,127

-

81,373

46

2,115

454,250

Placement of securities and investment banking

-

789

1,723

-

-

37,354

12,170

-

-

52,036

Bancassurance

685,783

42,697

139

-

8

3

12

-

-

728,642

Payment and collections

595,222

-

-

-

-

-

-

-

-

595,222

Others

157,303

-

48,272

37,333

15

90

765

5,673

(38)

249,413

Total revenue from contracts with customers

3,291,382

310,773

289,792

176,268

349,150

37,447

112,628

28,896

2,077

4,598,413

As of December 31, 2019

Banking

Banking

Banking El

Banking

Investment

International

All Other

Total

Colombia

Panama

Salvador

Guatemala

Trust

Banking

Brokerage

Banking

Segments

Revenue from contracts with customers

In millions of COP

Fees and Commissions

Banking services

422,943

77,976

99,222

52,627

-

-

-

15,683

-

668,451

Credit and debit card fees and commercial estabilshments

1,421,039

200,372

117,541

78,764

-

-

-

4,230

-

1,821,946

Brokerage

-

7,893

-

24

-

-

18,617

-

-

26,534

Acceptances, Guarantees and Standby Letters of Credit

32,829

14,369

5,541

2,440

-

-

-

844

-

56,023

Trust

-

13,033

1,713

572

349,402

-

80,534

41

509

445,804

Placement of securities and investment banking

-

391

1,496

-

-

30,142

6,961

-

-

38,990

Bancassurance

607,758

35,014

160

-

36

7

51

-

-

643,026

Payment and collections

623,758

-

-

-

-

-

-

-

-

623,758

Others

161,420

1,007

42,636

36,427

-

680

7,201

5,002

79

254,452

Total revenue from contracts with customers

3,269,747

350,055

268,309

170,854

349,438

30,829

113,364

25,800

588

4,578,984

For the determination of the transaction price, the Bank assigns to each one of the services the amount which represents the value expected to be received as consideration for each independent commitment, which is based on the relative price of independent sale. The price that the Bank determines for each performance obligation is done by defining the cost of each service, related tax and associated risks to the operation and inherent to the transaction plus the margin expected to be received in each one of the services, taking as references the market prices and conditions, as well as the segmentation of the customer.

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In the transactions evaluated in the contracts, changes in the price of the transaction are not identified.

Contract Assets

The Bank receives payments from customers based on the provision of the service, in accordance to that established in the contracts. When the Bank incurs costs for providing the service prior to the invoicing, and if these are directly related with a contract, they improve the resources of the entity and are expected to recuperate, these costs correspond to a contract asset. Currently, the Group does not have assets related to contracts with customers.

As a practical expedient, the Bank recognizes the incremental costs of obtaining a contract as an expense when the amortization period of the asset is one year or less.

Contract Liabilities

The contract liabilities constitute the obligation of the Bank to transfer the services to a customer, for which the Group has received a payment on the part of the final customer or if the amount is due before the execution of the contract. They also include deferred income related to services that shall be delivered or provided in the future, which will be invoiced to the customer in advance, but which are still not due.

The contract liabilities increased COP 9,046 in 2021. The changes in contract liabilities are due to performance circumscribed in the contract.

The following table shows the detail of accounts receivable, and contract liabilities balances as at December 31, 2021, 2020 and 2019:

2021

2020

2019

In millions of COP

Accounts receivable from contracts with customers(1)

182,672

177,991

203,198

Liabilities from contracts with customers(2)

55,025

64,071

60,791

(1)Allowances for receivables from customers are COP 16,537, COP 36,061 and COP 9,769 for the year 2021, 2020 and 2019 respectively. The increase in 2021 for impairment, corresponds to the growth of accounts receivable for credit card fees, due to the additional extensions granted to customers, according to External Circulars 007, 009, 014 and 022 of 2020 of the SFC.
(2)See Note 20 Other liabilities.

Fees and Commissions Expenses

Fees and Commissions Expenses

2021

2020

2019

In millions of COP

Banking services

798,729

587,531

585,593

Sales, collections and other services(1)

619,715

558,038

423,630

Correspondent banking(2)

307,308

213,850

176,326

Payments and collections

26,897

20,034

44,990

Others

108,034

182,132

322,700

Total expenses for commissions

1,860,683

1,561,585

1,553,239

(1)Increase in 2021 due to greater demand for attention through the telephone channel (contact center services).
(2)The increase is due to higher transactions, due to the opening of new correspondents in 2021.

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25.4.        Other operating income

The following table sets forth the detail of other operating income net for the years ended December 31, 2021, 2020 and 2019:

Other operating income

2021

2020

2019

In millions of COP

Leases(1)

936,574

711,575

682,525

Net foreign exchange and Derivatives Foreign exchange contracts(2)

296,534

599,396

219,835

Gains on sale of assets(3)

227,445

65,932

93,548

Services

140,451

143,145

170,494

Investment property valuation(4)

67,762

(3,501)

93,197

Other reversals

56,381

70,352

49,079

Insurance(5)

54,833

59,514

60,452

Penalties for failure to contracts

15,680

8,207

28,554

Hedging

(6,133)

(3,746)

663

Others

232,614

193,698

136,900

Total Other operating income

2,022,141

1,844,572

1,535,247

(1)As of December 31, 2021, 2020 and 2019, the amount consists of income from operating leases for COP 787,561, COP 577,449 and COP 562,067 (See Note 7.1. Lessor); property leases for COP 139,021, COP 125,494 and COP 85,507 (See Note 11. Investment properties); and other assets leases for COP 9,992, COP 8,632 and COP 34,951; respectively.
(2)Corresponds to the management of assets and liabilities in foreign currencies and the volatility of the U.S. dollar.
(3)The increase in 2021 corresponds mainly to gains on assets held for sale, mainly vehicles and assets returned from leasing contracts.
(4)At the end of 2020 there was a devaluation of investment properties, as a result of the conditions of each property and the effect of the COVID-19  pandemic. See Note 11. Investment properties.
(5)Corresponds to income from insurance operations of Seguros Agromercantil S.A., which operates in Guatemala.

25.5. Dividends and net income on equity investments

The following table sets forth the detail of dividends received, and share of profits of equity method investees for the years ended December 31, 2021, 2020 and 2019:

Dividends and net income on equity investments

2021

2020

2019

In millions of COP

Equity method(1)

199,652

136,596

249,231

Dividends(2)

108,079

14,217

84,183

Gains on sale of investments in associates(3)

9,896

-

77,916

Equity investments(4)

7,253

(27,795)

71,207

Impairment of investments in associates(5)

(1,733)

(4,399)

-

Others(6)

5,197

4,706

(101,938)

Total dividends received, and share of profits of equity method investees

328,344

123,325

380,599

(1)Corresponds to income from equity method of investments in associates as of December 31, 2021 and 2020 for COP 179,033 and COP 123,676, respectively, and joint ventures for COP 20,619 and COP 13,019, respectively. For further information, see Note 8 investments in associates and joint ventures.
(2)Dividends received from equity investments at fair value through profit or loss as of December 31, 2021, 2020 and 2019 amount COP 40,439, COP 650 and COP 73,685, respectively. The increase in 2021 is explained by the dividends of the privileged share of Tuya S.A. Dividends from equity investments at fair value through OCI amount COP 12,665, COP 13,567 and COP 10,498, respectively. As of December 31, 2021, 2020 and 2019, the amount includes dividends  of investments derecognised for COP 251, COP 490 and COP 4,100, respectively.
(3)Corresponds to the payment of the contingent value, as resulting from the sale made in 2019 of investments in associates Avefarma S.A.S, Glashfarma Tech S.A.S and Panamerican Pharmaceutical Holding Inc.

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(4)During 2020, the losses in the investment portfolios of the Bank are due to the negative macroeconomic impacts generated by the global COVID-19 pandemic.
(5)For 2021 and 2020, corresponds to the recognized impairment losses of the associate Internacional Ejecutiva de Aviación S.A.S. For further information, see Note 8 Investments in associates and joint ventures.
(6)In 2021, corresponds to gains recognized by the Bank as the difference between book value and fair value of Vlipco S.A.S. previous to its acquisition date, the transaction was made in November 2021. For further information,  see Note 9.3 Business combinations. In 2020, corresponds to the  valuation of the financial liability that the Bank had with BAM Financial Corporation (BFC), due to its obligation to pay cash in future to purchase the non-controlling shares of Grupo Agromercantil Holding  pursuant to an outstanding put option expiring in 2024. In February 2020, BFC notified its decision to exercise the contractual put option for the sale of the GAH common stock held, and in September, 2020, the Bank purchased 40% of the common stock of GAH from BFC, after obtaining the neccesary regulatory approvals.

NOTE 26. OPERATING EXPENSES

26.1.       Salaries and employee benefit

The detail for salaries and employee benefits for the years ended December 31, 2021, 2020 and 2019 is as follows:

Salaries and employee benefit

2021

2020

2019

In millions of COP

Salaries

1,648,872

1,568,432

1,449,765

Bonuses(1)

714,353

112,843

560,149

Private premium

384,056

402,154

378,979

Social security contributions

355,166

334,831

319,424

Indemnization payment

137,453

100,228

140,633

Other benefits

542,696

526,242

517,874

Total Salaries and employee benefit

3,782,596

3,044,730

3,366,824

(1)The decrease in 2020 corresponds to the suspension of bonuses related to the variable compensation of Grupo Bancolombia employees during this year.

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26.2.       Other administrative and general expenses

The detail for administrative and general expenses for the years ended December 31, 2021, 2020 and 2019 is as follows:

Other administrative and general expenses

2021

2020

2019

In millions of COP

Fees(1)

756,835

539,473

531,669

Maintenance and repairs

592,493

580,752

599,519

Insurance

495,146

518,553

423,785

Data processing

363,105

307,609

234,219

Frauds and claims

201,115

144,689

65,589

Transport

198,828

178,841

212,582

Advertising

153,066

128,011

151,246

Public services

149,029

110,998

116,837

Cleaning and security services

111,717

106,112

100,593

Contributions and affiliations

101,727

95,638

73,689

Communications

71,861

75,847

77,375

Trust(2)

64,575

34,470

59,334

Properties improvements and installation

64,554

46,489

51,187

Useful and stationery

53,476

50,575

83,891

Real estate management

28,962

26,968

25,012

Others

115,431

195,764

262,531

Total other administrative and general expenses

3,521,920

3,140,789

3,069,058

Taxes other than income tax(3)

719,593

765,766

757,820

(1)The Increase generated mainly by digital transformation fees.
(2)The increase is mainly to the payment of yields trust. The yields for 2020 were impacted by the COVID-19 pandemic.
(3)See Note 12 Income tax.

26.3.       Impairment, depreciation and amortization

The detail for Impairment, depreciation and amortization for the years ended December 31, 2021, 2020 and 2019 is as follows:

Impairment, depreciation and amortization

2021

2020

2019

In millions of COP

Depreciation of premises and equipment(1)

466,179

360,703

358,439

Amortization of intangible assets(2)

198,169

163,754

141,104

Depreciation of right-of-use assets

190,819

211,910

177,709

Impairment of other assets, net(3)

65,391

101,423

147,338

Total impairment, depreciation and amortization

920,558

837,790

824,590

(1)See Note 10 Premises and equipment, net.
(2)See Note 9 Goodwill and intangibles assets, net
(3)The detail of the impairment of other assets net by operating segments for the years ended December 31, 2021, 2020 and 2019 is presented in the table below:

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Impairment (recovery) of other assets, net

2021

2020

2019

In millions of COP

Banking Colombia(1)

38,632

47,420

108,861

Banking Panamá

17,962

13,211

17,869

Banking Guatemala(2)

7,554

42,006

29,930

All other segments

848

1,339

792

International Banking

-

182

933

Brokerage

-

-

1

Banking El Salvador

395

(2,735)

(11,048)

Total

65,391

101,423

147,338

(1)Corresponds to impairment of foreclosed assets.
(2)Corresponds mainly to the recognition of impairment of North Shore Development Company S.A. in 2020, sold in 2021.

During 2021, 2020 and 2019 there did not materialize significant cybersecurity breaches according to the data security policies established by Management.blished by the management.

NOTE 27. EARNING PER SHARE (‘EPS’)

Basic EPS is calculated by reducing the income from continuing operations by the amount of dividends declared in the current period for each class of stock and by the contractual amount of dividends that must be paid for the current period, considering the allocation of remaining earnings to common stock and participating securities to the extent that each security may share in earnings as if all of the earnings for the period had been distributed. EPS is determined by dividing the total earnings allocated to each security by the weighted average number of common shares outstanding.

Diluted EPS assumes the issuance of common shares for all dilutive potential common shares outstanding during the reporting period. The Bank had no dilutive potential common shares as of December 31, 2021, 2020 and 2019.

The following table summarizes information related to the computation of basic EPS for the years ended December 31, 2021, 2020 and 2019 (in millions of pesos, except per share data):

2021

2020

2019

Income from continuing operations before attribution of non-controlling interests

4,207,787

315,359

3,214,567

Less: Non-controlling interests from continuing operations

120,992

39,365

97,216

Net income from continuing operations

4,086,795

275,994

3,117,351

Less: Preferred dividends declared

59,851

682,876

435,810

Less: Allocation of undistributed earnings to preferred stockholders

1,830,636

(583,718)

998,864

Net income allocated to common shareholders for basic and diluted EPS

2,196,308

176,836

1,682,677

Weighted average number of common shares outstanding used in basic EPS calculation (In millions)

510

510

510

Basic and Diluted earnings per share to common shareholders

4,309

347

3,301

Basic and Diluted earnings per share from continuing operations

4,309

347

3,301

NOTE 28. RELATED PARTY TRANSACTIONS

IAS 24 Related Party Disclosures requires that an entity discloses:

(a)Transactions with its related parties; and
(b)Relationships between a parent and its subsidiaries irrespective of whether there have been transactions between them.

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Under IAS 24, an entity must disclose transactions with its related parties, outstanding balances, including commitments, recognized in the consolidated and separate financial statements of a parent or investors with joint control or significant influence over, an investee presented in accordance with IFRS 10 Consolidated Financial Statements.

Under this standard parties are considered to be related if one party has the ability to control the other party or exercise significant influence over the other party in making financial or operational decisions, or one other party controls both. This definition applies to the Bank in the cases below:

Stockholders with ownership interest equal or higher than 20% of the Bank’s capital:
-Grupo de Inversiones Suramericana S.A.
-Fondo Bancolombia ADR Program.
Members of Board of Directors and Senior Management, understood as the president and corporate Vice-presidents, as well as their close relatives (spouse and children) and the companies in which they have a participation of 10% or more  of the Bank's capital.
Associates and joint ventures for which the Bank provides commercial banking services and deposits. For these purposes all companies in which the Bank has joint control or significant influence have been included. For more information see note 8. Investments in associates and joint control.

The Parent Company provides banking and financial services to its related parties in order to satisfy their liquidity needs, and except for the intercompany merger agreement described below, these transactions are conducted on similar terms to third-party transactions and are not individually material. In the case of treasury operations, Bancolombia operates between its own position and its related parties through transactional channels or systems established for this purpose and under the conditions established by current regulations

Between the Parent Company and its related parties, during the periods ending at December 31, 2021, 2020 and 2019, there were no:

-Loans that for its contractual terms do not represent a lending transaction.
-Loans with interest rates different to those that are ordinarily paid or charged to third parties in similar conditions of term, risk, etc.
-No guarantees, pledges or commitments have been given or received in respect of the aforementioned transactions.

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As of December 31, 2021

Stockholders with an

interest equal or

Directors and

Associates and

higher than 20% of

senior

joint ventures

the Bank's capital(1)

management

In millions of COP

Assets

Financial assets investments

2,755

-

9,635

Derivative financial instruments

-

25

-

Loans and advances to customers

937,190

17,821

234,956

Allowance for loans, advances and lease losses

(3,028)

(84)

(5,360)

Investment in associates and joint ventures

-

-

2,720,559

Other assets

7,644

913

172,636

Total assets

944,561

18,675

3,132,426

Liabilities

Deposits by customers

2,101,846

8,162

195,647

Derivative financial instruments

-

-

7,782

Other liabilities

1,120

387

36,596

Total liabilities

2,102,966

8,549

240,025

Income

Interest and other operating income

766,772

857

27,440

Valuation on financial instruments

(1,840)

1,112

(8,405)

Dividends and net income on equity investments

58

-

289,423

Other income

-

-

52,582

Net income

764,990

1,969

361,040

Expenses

Interests and other operating expenses

20,315

224

137,786

Fees

1,243

1,700

977

Other expenses

72,435

4

30,784

Total expenses

93,993

1,928

169,547

(1)Includes Grupo Sura conglomerate.

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As of December 31, 2020

Stockholders with an

interest equal or

Directors and

Associates and

higher than 20% of

senior

joint ventures

the Bank’s capital(1)

management

In millions of COP

Assets

Financial assets investments

742

-

9,786

Derivative financial instruments

-

108

2,327

Loans and advances to customers

1,080,819

17,270

231,371

Allowance for loans, advances and lease losses

(3,035)

(71)

(153)

Investment in associates and joint ventures

-

-

2,506,315

Other assets

11,549

2,122

59,158

Total assets

1,090,075

19,429

2,808,804

Liabilities

Deposits by customers

2,136,549

8,092

178,382

Derivative financial instruments

513

-

-

Other liabilities

6,859

-

26,779

Total liabilities

2,143,921

8,092

205,161

Income

Interest and other operating income

816,502

975

25,589

Valuation on financial instruments

2,383

160

7,557

Dividends and net income on equity investments

78

-

136,596

Other income

-

-

47,916

Net income

818,963

1,135

217,658

Expenses

Interests and other operating expenses

62,134

243

82,500

Fees

2,601

1,675

703

Other expenses

148,850

55

22,830

Total expenses

213,585

1,973

106,033

(1)Includes Grupo Sura conglomerate.

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As of December 31, 2019

Stockholders with an

interest equal or

Directors and

Associates and

higher than 20% of

senior

joint ventures

the Bank’s capital(1)

management

In millions of COP

Assets

Financial assets investments

14,369

-

34,378

Derivative financial instruments

-

235

6,581

Loans and advances to customers

1,115,151

20,910

130,170

Allowance for loans, advances and lease losses

(2,007)

(75)

(160)

Investment in associates and joint ventures

-

-

2,367,757

Other assets

54,563

773

53,830

Total assets

1,182,076

21,843

2,592,556

Liabilities

Deposits by customers

1,761,362

4,345

156,516

Other liabilities

1,379

-

33,705

Total liabilities

1,762,741

4,345

190,221

Income

Interest and other operating income

738,594

231

10,830

Valuation on financial instruments

(63)

1,349

Dividends and net income on equity investments

33

-

316,270

Other income

-

-

99,424

Net income

738,627

168

427,873

Expenses

Interests and other operating expenses

66,286

160

47,840

Fees

540

1,236

1,197

Other expenses

131,938

52

24,359

Total expenses

198,764

1,448

73,396

(1)Includes Grupo Sura conglomerate.

During the years ending December 31, 2021, 2020 and 2019, the Bank paid fees to the directors of COP 1,655, COP 1,675 and COP 1,236, respectively, as compensation for attending meetings of Board and Support Committees (Audit Committee, etc.).

The payments to senior management in the same periods were COP 10,487, COP 14,786, and COP 16,488 for short-term benefits, COP 604, COP 50 and COP 439 for long-term benefits, and COP 3,207, COP 9,592 and COP 2,112 for other payments for post – employement benefits, respectively.

The Parent company, which is also the ultimate parent company, is Bancolombia S.A. Transactions between companies included in consolidation, described in the significant accounting policies, see Note 2.C.1 Subsidiaries, meet the definition of related party transactions and were eliminated from the consolidated financial statements.

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NOTE 29. LIABILITIES FROM FINANCING ACTIVITIES

The following table presents the reconciliation of the balances of liabilities from financing activities as of December 31, 2021 and 2020:

Non-cash changes

Balance as of

Foreign

January 1, 2021

Cash flows

currency

Interests

Other

Balance as of

translation

accrued

movements

December 31, 2021

adjustment

In millions of COP

Liabilities from financing activities

Repurchase agreements and other similar secured borrowing

2,216,163

(1,457,203)

4,365

-

-

763,325

Borrowings from other financial institutions(1)

11,202,126

(4,558,397)

1,624,466

293,949

(10,586)

8,551,558

Debt instruments in issue(1)

19,126,593

(1,425,634)

2,339,464

1,053,441

-

21,093,864

Preferred shares(2)

584,204

(57,701)

-

57,701

-

584,204

Total liabilities from financing activities

33,129,086

(7,498,935)

3,968,295

1,405,091

(10,586)

30,992,951

(1)The cash flows disclosed in this table related with Borrowings from other financial institutions and Debt securities in issue include the interests paid during the year amounting to COP 293,817 and COP 941,459, respectively, which are classified as cash flows from operating activities in the consolidated statement of cash flow.
(2)The cash flow amounting to COP 57,701 corresponds to the fixed minimum dividend paid to the preferred shares' holders and is included in the line "dividends paid" of the consolidated statement of cash flow, which includes the divideds paid during the year to both preferred and common shares holders.

Non-cash changes

Balanceasof

Foreign

January 1, 2020

Cash flows

currency

Interests

Other

Balance as of

translation

accrued

movements

December 31, 2020

adjustment

In millions of COP

Liabilities from financing activities

Repurchase agreements and other similar secured borrowing

1,313,737

903,120

(694)

-

-

2,216,163

Borrowings from other financial institutions(1)(2)

13,959,343

(4,137,376)

837,779

527,825

14,555

11,202,126

Debt instruments in issue(1)

19,921,515

(2,608,701)

759,790

1,053,989

-

19,126,593

Preferred shares(3)

584,204

(57,701)

-

57,701

-

584,204

Total liabilities from financing activities

35,778,799

(5,900,658)

1,596,875

1,639,515

14,555

33,129,086

(1)The cash flows disclosed in this table related with Borrowings from other financial institutions and Debt securities in issue include the interests paid during the year amounting to COP 553,125 and COP 992,952, respectively, which are classified as cash flows from operating activities in the consolidated statement of cash flow.
(2)Borrowings from other financial institutions cash flows include COP 1,117,680 related to acquisition of 40% of interest in Grupo Agromercantil Holding (GAH), which are classified as cash flows from operating activities in the consolidated statement of cash flow.
(3)The cash flow amounting to COP 57,701 corresponds to the fixed minimum dividend paid to the preferred shares' holders and is included in the line "dividends paid" of the consolidated statement of cash flow, which includes the divideds paid during the year to both preferred and common shares holders

(4)

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NOTE 30. FAIR VALUE OF ASSETS AND LIABILITIES

The following table presents the carrying amount and the fair value of the assets and liabilities as of December 31, 2021 and 2020:

December 31, 2021

December 31, 2020

Carrying

Fair

Carrying

Fair

amount

Value

amount

Value

In millions of COP

Assets

Debt instruments at fair value through profit or loss

15,036,467

15,036,467

15,571,214

15,571,214

Debt instruments at fair value through OCI

7,245,451

7,245,451

8,238,981

8,238,981

Debt instruments at amortized cost

6,527,230

6,502,271

5,154,601

5,200,688

Derivative financial instruments

2,454,005

2,454,005

2,800,719

2,800,719

Equity securities at fair value

480,153

480,153

588,207

588,207

Loans and advances to customers, net

204,459,001

213,262,329

174,793,687

183,162,834

Investment property

3,132,220

3,132,220

2,839,350

2,839,350

Investments in associates(1)

1,358,368

1,358,368

1,263,765

1,263,765

Total

240,692,895

249,471,264

211,250,524

219,665,758

Liabilities

Deposits by customers

(210,390,848)

(211,619,686)

(180,820,793)

(182,022,114)

Interbank deposits

(886,405)

(886,405)

(762,574)

(762,574)

Repurchase agreements and other similar secured borrowing

(763,325)

(763,325)

(2,216,163)

(2,216,163)

Derivative financial instruments

(1,961,109)

(1,961,109)

(2,381,326)

(2,381,326)

Borrowings from other financial institutions

(8,551,558)

(8,551,558)

(11,202,126)

(11,202,126)

Preferred shares

(584,204)

(604,025)

(584,204)

(602,987)

Debt instruments in issue

(21,093,864)

(21,696,836)

(19,126,593)

(20,530,091)

Total

(244,231,313)

(246,082,944)

(217,093,779)

(219,717,381)

(1)It corresponds to investments in associates P.A Viva Malls and Distrito Vera. See Note 8 Investments in associates and joint ventures.

·      Fair value hierarchy

IFRS 13 establishes a fair value hierarchy of valuation techniques based on whether the inputs to those valuation techniques are observable or unobservable, that reflects the significance of inputs adopted in the measurement process. In accordance with IFRS the financial instruments are classified as follows:

Level 1: Observable inputs that reflect quoted prices (unadjusted) in active markets for identical assets or liabilities. An active market is a market in which transactions for the asset or liability being measured take place with sufficient frequency and volume to provide pricing information on an ongoing basis.

Level 2: Inputs other than quoted prices included in Level 1 that are observable for the asset or liability either directly or indirectly. Level 2 generally includes: (i) quoted prices for similar assets or liabilities in active markets; (ii) quoted prices for identical or similar assets or liabilities in markets that are not active, that is, markets in which there are few transactions for the asset or liability.

Level 3: Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or similar techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation. This category generally includes certain retained residual interests in securitizations, asset-backed securities (ABS) and highly structured or long-term derivative contracts where independent pricing information was not able to be obtained for a significant portion of the underlying assets.

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·      Valuation process for fair value measurements

The valuation to fair value prices is performed using prices, methodologies and inputs provided by the official pricing services provider (Precia) to the Bank. All methodologies and procedures developed by the pricing services provider are supervised by the SFC, which has not objected to them.

On a daily basis, the back-office Service Valuation Officer (SVO) verifies the valuation of investments, and the Credit and Financial Risk Manager area reports the results of the portfolio’s valuation.

Fair value measurement

Assets and liabilities

a. Debt instruments

The Bank assigns prices to those debt investments, using the prices provided by the official pricing services provider (Precia) and assigns the appropriate level according to the procedure described above. For securities not traded or over-the-counter such as certain bonds issued by other financial institutions, the Bank generally determines fair value utilizing internal valuation and standard techniques. These techniques include determination of expected future cash flows which are discounted using curves of the applicable currencies and the Colombian consumer price index (interest rate in this case), modified by the credit risk and liquidity risk. The interest rate is generally computed using observable market data and reference yield curves derived from quoted interest in appropriate time bandings, which match the timings of the cash flows and maturities of the instruments.

b. Equity securities

The Bank performs the market price valuation of its investments in variable income using the prices provided by the official pricing services provider (Precia) and classifies those investments according to the procedure described above (Hierarchy of fair value section). Likewise, the fair value of unlisted equity securities is based on an assessment of each individual investment using methodologies that include publicly-traded comparables derived by multiplying a key performance metric (e.g., earnings before interest, taxes, depreciation and amortization) of the portfolio company by the relevant valuation multiple observed for comparable companies, acquisition comparables, and if necessary considered, are subject to appropriate discounts for lack of liquidity or marketability. Interests in investment funds, trusts and collective portfolios are valued using the investment unit value determined by the fund management company. For investment funds where the underlying assets are investment properties, the investment unit value depends on the investment properties value, determined as described below in “i. Investment property”.

c. Derivative financial instruments

The Bank holds positions in standardized derivatives, such as futures over local stocks, and over the representative exchange rate (TRM). These instruments are evaluated according to the information provided by Precia, which perfectly matches the information provided by the Central Counterparty Clearing House – CCP.

Additionally, the Bank holds positions in OTC derivatives, which in the absence of prices, are valued using the inputs and methodologies provided by the pricing services provider.

The key inputs depend upon the type of derivative and the nature of the underlying instrument and include interest rate yield curves, foreign exchange rates, the spot price of the underlying volatility, credit curves and correlation of such inputs.

d. Credit valuation adjustment

The Bank measures the effects of the credit risk of its counterparties and its own creditworthiness in determining fair value of the swap, option and forward derivatives.

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Counterparty credit-risk adjustments are applied to derivatives when the Bank’s position is a derivative asset and the Bank’s credit risk is incorporated when the position is a derivative liability. The Bank attempts to mitigate credit risk to third parties which are international banks by entering into master netting agreements. The agreements allow to offset or bring net amounts that are liabilities, derivates from transactions carried out by the different agreements. Master netting agreements take different forms and may allow payments to be made under a variety of other master agreements or other negotiation agreements between the same parties; some may have a monthly basis and others only apply at the time the agreements are terminated.

When assessing the impact of credit exposure, only the net counterparty exposure is considered at risk, due to the offsetting of certain same-counterparty positions and the application of cash and other collateral.

The Bank generally calculates the asset’s credit risk adjustment for derivatives transacted with international financial institutions by incorporating indicative credit related pricing that is generally observable in the market (“CDS”). The credit-risk adjustment for derivatives transacted with non-public counterparties is calculated by incorporating unobservable credit data derived from internal credit qualifications to the financial institutions and corporate companies located in Colombia. The Bank also considers its own creditworthiness when determining the fair value of an instrument, including OTC derivative instruments if the Bank believes market participants would take that into account when transacting the respective instrument. The approach to measuring the impact of the Bank’s credit risk on an instrument transacted with international financial institutions is done using the asset swap curve calculated for subordinated bonds issued by the Bank in foreign currency. For derivatives transacted with local financial institutions, the Bank calculates the credit risk adjustment by incorporating credit risk data provided by rating agencies and released in the Colombian financial market.

e. Impaired loans measured at fair value

The Bank measured certain impaired loans based on the fair value of the associated collateral less costs to sell. The fair values were determined as follows using external and internal valuation techniques or third party experts, depending on the type of underlying asset.

For vehicles under leasing arrangements, the Bank uses an internal valuation model based on price curves for each type of vehicle. Such curves show the expected price of the vehicle at different points in time based on the initial price and projection of economic variables such as inflation, devaluation and customs. The prices modelled in the curves are compared every six months with market information for the same or similar vehicles and in the case of significant deviation; the curve is adjusted to reflect the market conditions.

Other vehicles are measured using matrix pricing from a third party. This matrix is used by most of the market participants and is updated monthly. The matrix is developed from values provided by several price providers for identical or similar vehicles and considers brand, characteristics of the vehicles, and manufacturing date among other variables to determine the prices.

For real estate assets, a third-party qualified appraiser is used. The methodologies vary depending on the date of the last appraisal available for the property (the appraisal is estimated based on either of three approaches: cost, sales comparison and income approach, and is required every three years). When the property has been valued in the last 12 months and the market conditions have not shown significant changes, the most recent valuation is considered the fair value of the property.

For all other cases (for example, appraisals older than 12 months) the value of the property is updated by adjusting the value in the last appraisal for weighted factors such as location, type and characteristics of the property, size, structural conditions and the expected sales prices, among others. The factors are determined based on current market information gathered from several external real estate specialists.

f. Assets held for sale measured at fair value less cost of sale

The Bank measures certain impaired foreclosed assets and premises and equipment held for sale based on fair value less costs to sell. The fair values were determined using external and internal valuation techniques, depending on the type of

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underlying asset. Those assets are comprised mainly of real estate properties for which the appraisal is conducted by experts considering factors such as the location, type and characteristics of the property, size, physical conditions and expected selling costs, among others. Likewise, in some cases the fair value is estimated considering comparable prices or promises of sale and offering prices from auctions process.

g. Mortgage-backed securities (“TIPS”) and Asset-Backed securities

The Bank invests in asset-backed securities for which underlying assets are mortgages and earnings under contracts issued by financial institutions and corporations, respectively. The Bank does not have a significant exposure to sub-prime securities. The asset-backed securities are denominated in local market TIPS and are classified as fair value through profit or loss. These asset-backed securities have different maturities and are generally classified by credit ratings.

TIPS are part of the Bank portfolio and its fair value is measured with published price by the official pricing services provider. These securities are leveled by margin and are assigned level 2 or 3 based on the Precia information.

Residual TIPS have their fair value measured using the discounted flow method, taking into account the amortization tables of the Titularizadora Colombiana, the betas in COP and UVR of Precia (used to construct the curves) and the margins; when they are residual TIPS of subordinated issues, a liquidity premium is applied. These securities are assigned level 3.

h. Investments in associates measured at fair value

The Bank recognizes its investments in P.A Viva Malls and P.A Distrito Vera as an associate at fair value. The estimated amount is provided by the fund manager as the variation of the units according to the units owned by the FCP Fondo Inmobiliario Colombia. The associate’s assets are comprised of investment properties which are measured using the following techniques: comparable prices, discounted cash flows, replacement cost and direct capitalization. For further information about techniques methodologies and inputs used by the external party see “Quantitative Information about Level 3 Fair Value Measurements”.

i. Investment property

The Bank’s investment property is valued by external experts, who use valuation techniques based on comparable prices, direct capitalization, discounted cash flows and replacement costs.

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Assets and liabilities measured at fair value on a recurring basis

The following table presents for each of the Fair-Value hierarchy levels the Bank’s assets and liabilities that are measured at fair value on a recurring basis at December 31, 2021 and 2020:

Financial Assets

December 31, 2021

December 31, 2020

Type of instrument

Fair value hierarchy

Total fair

Fair value hierarchy

Total fair

Level 1

Level 2

Level 3

value

Level 1

Level 2

Level 3

value

In millions of COP

Investment securities

Debt instruments at fair value through profit or loss

Securities issued by the Colombian Government

8,377,741

600,743

-

8,978,484

9,177,665

1,262,313

-

10,439,978

Securities issued or secured by government entities

-

67,395

-

67,395

-

72,401

-

72,401

Securities issued by other financial institutions

197,315

378,787

113,058

689,160

138,101

461,349

122,285

721,735

Securities issued by foreign governments

3,083,180

2,097,595

-

5,180,775

3,211,372

1,023,427

-

4,234,799

Corporate bonds

28,483

92,170

-

120,653

25,161

66,348

10,792

102,301

Total debt instruments at fair value through profit or loss

11,686,719

3,236,690

113,058

15,036,467

12,552,299

2,885,838

133,077

15,571,214

Debt instruments at fair value through OCI

Securities issued by the Colombian Government

-

2,515,927

-

2,515,927

-

2,552,041

-

2,552,041

Securities issued by other financial institutions

188,638

122,020

-

310,658

230,095

542,640

-

772,735

Securities issued by foreign governments

2,672,889

1,621,060

-

4,293,949

2,561,302

2,253,751

-

4,815,053

Corporate bonds

87,021

37,896

-

124,917

62,556

36,596

-

99,152

Total debt instruments at fair value through OCI

2,948,548

4,296,903

-

7,245,451

2,853,953

5,385,028

-

8,238,981

Total debt instruments

14,635,267

7,533,593

113,058

22,281,918

15,406,252

8,270,866

133,077

23,810,195

Equity securities

Equity securities

35,833

109,314

335,006

480,153

90,988

51,863

445,356

588,207

Total equity securities

35,833

109,314

335,006

480,153

90,988

51,863

445,356

588,207

Derivative financial instruments

Forwards

Foreign exchange contracts

-

251,299

478,068

729,367

-

582,282

392,843

975,125

Equity contracts

-

6,483

313

6,796

-

1,688

-

1,688

Total forwards

-

257,782

478,381

736,163

-

583,970

392,843

976,813

Swaps

Foreign exchange contracts

1,007,173

415,182

1,422,355

-

794,202

152,851

947,053

Interest rate contracts

89,069

111,696

46,393

247,158

30,146

673,723

136,173

840,042

Total swaps

89,069

1,118,869

461,575

1,669,513

30,146

1,467,925

289,024

1,787,095

Options

Foreign exchange contracts

368

3,578

44,383

48,329

22

2,277

34,512

36,811

Total options

368

3,578

44,383

48,329

22

2,277

34,512

36,811

Total derivative financial instruments

89,437

1,380,229

984,339

2,454,005

30,168

2,054,172

716,379

2,800,719

Investment properties

Lands

-

-

182,500

182,500

-

-

256,195

256,195

Buildings

-

-

2,949,720

2,949,720

-

-

2,583,155

2,583,155

Total investment properties

-

-

3,132,220

3,132,220

-

-

2,839,350

2,839,350

Investment in associates at fair valure

P.A Viva Malls

-

-

1,355,688

1,355,688

-

-

1,263,765

1,263,765

P.A Distrito Vera

-

-

2,680

2,680

-

-

-

-

Total investment in associates at fair value

-

-

1,358,368

1,358,368

-

-

1,263,765

1,263,765

Total

14,760,537

9,023,136

5,922,991

29,706,664

15,527,408

10,376,901

5,397,927

31,302,236

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Financial liabilities

December 31, 2021

December 31, 2020

Type of instrument

Fair value hierarchy

Total fair

Fair value hierarchy

Total fair

Level 1

Level 2

Level 3

value

Level 1

Level 2

Level 3

value

In millions of COP

Derivative financial instruments

Forwards

Foreign exchange contracts

-

(535,535)

(70,002)

(605,537)

-

(823,360)

(57,254)

(880,614)

Equity contracts

-

(25,068)

-

(25,068)

-

(15,333)

-

(15,333)

Total forwards

-

(560,603)

(70,002)

(630,605)

-

(838,693)

(57,254)

(895,947)

Swaps

Foreign exchange contracts

-

(798,396)

(162,442)

(960,838)

-

(581,120)

(34,505)

(615,625)

Interest rate contracts

(76,925)

(227,220)

(4,312)

(308,457)

(26,940)

(773,774)

(2,439)

(803,153)

Total swaps

(76,925)

(1,025,616)

(166,754)

(1,269,295)

(26,940)

(1,354,894)

(36,944)

(1,418,778)

Options

Foreign exchange contracts

-

(61,209)

-

(61,209)

(17)

(66,584)

-

(66,601)

Total options

-

(61,209)

-

(61,209)

(17)

(66,584)

-

(66,601)

Total derivative financial instruments

(76,925)

(1,647,428)

(236,756)

(1,961,109)

(26,957)

(2,260,171)

(94,198)

(2,381,326)

Total

(76,925)

(1,647,428)

(236,756)

(1,961,109)

(26,957)

(2,260,171)

(94,198)

(2,381,326)

Fair value of assets and liabilities that are not measured at fair value in the Statement of Financial Position

The following table presents for each of the fair-value hierarchy levels the Bank’s assets and liabilities that are not measured at fair value in the statement of financial position, but for which the fair value is disclosed at December 31, 2021 and 2020:

Assets

December 31, 2021

December 31, 2020

Type of instrument

Fair value hierarchy

Total fair

Fair value hierarchy

Total fair

Level 1

Level 2

Level 3

value

Level 1

Level 2

Level 3

value

In millions of COP

Debt instruments

Securities issued by the Colombian Government

147,502

-

-

147,502

131,530

-

-

131,530

Securities issued or secured by government entities

-

50,598

2,647,497

2,698,095

-

-

2,423,639

2,423,639

Securities issued by other financial institutions

294,421

294,717

3,106

592,244

238,317

-

32,428

270,745

Securities issued by foreign governments

318,035

182,987

-

501,022

239,623

150,667

-

390,290

Corporate bonds

1,039,185

15,034

1,509,189

2,563,408

644,745

13,265

1,326,474

1,984,484

Total – Debt instruments

1,799,143

543,336

4,159,792

6,502,271

1,254,215

163,932

3,782,541

5,200,688

Loans and advances to customers, net

213,262,329

213,262,329

-

-

183,162,834

183,162,834

Total

1,799,143

543,336

217,422,121

219,764,600

1,254,215

163,932

186,945,375

188,363,522

Liabilities

December 31, 2021

December 31, 2020

Type of instruments

Fair value hierarchy

Total fair

Fair value hierarchy

Total fair

Level 1

Level 2

Level 3

value

Level 1

Level 2

Level 3

value

In millions of COP

Deposits by customers

-

(24,126,509)

(187,493,177)

(211,619,686)

-

(29,309,307)

(152,712,807)

(182,022,114)

Interbank deposits

-

-

(886,405)

(886,405)

-

-

(762,574)

(762,574)

Repurchase agreements and other similar secured borrowing

-

-

(763,325)

(763,325)

-

-

(2,216,163)

(2,216,163)

Borrowings from other financial institutions

-

-

(8,551,558)

(8,551,558)

-

-

(11,202,126)

(11,202,126)

Debt instruments in issue

(11,673,618)

(1)

(7,948,718)

(2,074,500)

(21,696,836)

(10,507,774)

(8,407,005)

(1,615,312)

(20,530,091)

Preferred shares

-

-

(604,025)

(604,025)

-

-

(602,987)

(602,987)

Total

(11,673,618)

(32,075,227)

(200,372,990)

(244,121,835)

(10,507,774)

(37,716,312)

(169,111,969)

(217,336,055)

(1)Change of level in bonds issued by Bancolombia according to its market liquidity.

IFRS requires entities to disclose the fair value of financial instruments, both assets and liabilities recognized and not recognized in the statement of financial position, for which it is practicable to estimate fair value. Certain categories of assets and liabilities, however, are not eligible for fair value accounting. The financial instruments below are not measured at fair value on a recurring and nonrecurring basis:

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Short-term financial instruments

Short-term financial instruments are valued at their carrying amounts included in the consolidated statement of financial position, which are reasonable estimates of fair value due to the relatively short period to maturity of the instruments. This approach was used for cash and cash equivalents, accrued interest receivable, customers’ acceptances, accounts receivable, accounts payable, accrued interest payable and bank acceptances outstanding.

Deposits from customers

The fair value of time deposits was estimated based on the discounted value of cash flows using the appropriate discount rate for the applicable maturity. Fair value of deposits with no contractual maturities represents the amount payable on demand as of the statement of financial position date.

Interbank deposits and repurchase agreements and other similar secured borrowings

Short-term interbank borrowings and repurchase agreements have been valued at their carrying amounts because of their relatively short-term nature. Long-term and domestic development bank borrowings have also been valued at their carrying amount because they bear interest at variable rates.

Borrowings from other financial institutions

The fair value of borrowings from other financial institutions were determined using discounted cash flow models. The cash flows projection of capital and interest was made according to the contractual terms, considering capital amortization and interest bearing. Subsequently, the cash flows were discounted using reference curves formed by the weighted average of the Bank’s deposit rates.

Debt instruments in issue

The fair value of debt instruments in issue, comprised of bonds issued by Bancolombia S.A. and its subsidiaries, was estimated substantially based on quoted market prices. The fair value of certain bonds which do not have a public trading market, were determined based on the discounted value of cash flows using the rates currently offered for bonds of similar remaining maturities and the Bank’s creditworthiness.

Preferred shares

In the valuation of the liability component of preferred shares related to the minimum dividend of 1% of the subscription price, the Bank uses the Gordon Model to price the obligation, taking into account its own credit risk, which is measured using the market spread based on observable inputs such as quoted prices of sovereign debt. The Gordon Model is commonly used to determine the intrinsic value of a stock based on a future series of dividends that are estimated by the Bank and growth at a constant rate considering the Bank’s own perspectives of the payout ratio.

Loans and advances to customers

Estimating the fair value of loans and advances to customers is considered an area of considerable uncertainty as there is no observable market. The loan portfolio is stratified into tranches and loans segments suchs as commercial, consumer, small business loans, mortgage and leasing. The fair value of loans and advances to customers and financial institutions is determined using a discounted cash flow methodology, considering each credit’s principal and interest projected cash flows to the prepayment date. The projected cash flows are discounted using reference curves according to the type of loan and its maturity date.

Items Measured at fair value on a non-recurring basis

The Bank measures assets held for sale based on fair value less costs to sell. This category includes certain foreclosed assets and investments in associates held for sale. The fair values were determined using external and internal valuation

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techniques or third party experts, depending on the type of underlying asset. The following breakdown sets forth the fair value hierarchy of those assets classified by type:

December 31, 2021

December 31, 2020

Fair-value hierarchy

Total fair

Fair-value hierarchy

Total fair

Level 1

Level 2

Level 3

value

Level 1

Level 2

Level 3

value

In millions of COP

Machinery and equipment

-

-

4,340

4,340

-

-

3,277

3,277

Real estate for residential purposes

-

-

101,214

101,214

-

-

70,252

70,252

Real estate different from residential properties

-

-

28,143

28,143

-

-

8,974

8,974

Total

-

-

133,697

133,697

-

-

82,503

82,503

Changes in Level 3 Fair-Value category

The table below presents reconciliation for all assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) during 2021 and 2020:

As of December 31, 2021

Balance,

Included

Transfers

Transfers

Balance,

January 1,

in

OCI

Purchases

Settlement

Reclassifications

Prepaids

in to

out of

December 31, 

2021

earnings

level3

level3

2021

In millions of COP

Assets

Debt instruments at fair value though profit or loss

Securities issued or secured by other financial entities

122,285

(106)

-

5,034

(14,623)

-

(32,211)

32,679

-

113,058

Corporate bonds

10,792

-

-

-

(7,127)

-

-

(3,665)

-

Total

133,077

(106)

-

5,034

(21,750)

-

(32,211)

32,679

(3,665)

113,058

Derivative financial instruments

Foreign exchange contracts

580,206

105,528

-

532,190

(456,806)

(19,593)

-

235,709

(39,601)

937,633

Interest rate contracts

136,173

(37,024)

-

6,635

(26,569)

(7,308)

-

13,812

(39,326)

46,393

Equity contracts

-

-

-

313

-

-

-

-

-

313

Total

716,379

68,504

-

539,138

(483,375)

(26,901)

(1)

-

249,521

(78,927)

984,339

Equity securities

Equity securities

445,356

(474)

36,656

2,664

(124,343)

-

-

2

(24,855)

335,006

Total

445,356

(474)

36,656

2,664

(124,343)

-

-

2

(24,855)

335,006

Investment in associates

PA Viva Malls

1,263,765

105,202

-

-

(13,279)

-

-

-

-

1,355,688

PA Distrito Vera

-

237

-

1,779

(2,529)

3,193

-

-

-

2,680

Total

1,263,765

105,439

-

1,779

(15,808)

3,193

-

-

-

1,358,368

Total Assets

2,558,577

173,363

36,656

548,615

(645,276)

(23,708)

(32,211)

282,202

(107,447)

2,790,771

Liabilities

Derivative financial instruments

Foreign exchange contracts

(91,759)

2,351

-

(71,358)

52,311

19,593

-

(160,156)

16,574

(232,444)

Interest rate contracts

(2,439)

(7,694)

-

(648)

28

7,308

-

(3,278)

2,411

(4,312)

Total

(94,198)

(5,343)

-

(72,006)

52,339

26,901

(1)

-

(163,434)

18,985

(236,756)

Total liabilities

(94,198)

(5,343)

-

(72,006)

52,339

26,901

-

(163,434)

18,985

(236,756)

(1)From derivative assets to derivative liabilities classified in level 3 and viceversa.

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As of December 31, 2020

Balance,

Included

Transfers

Transfers

Balance,

January 1,

in

OCI

Purchases

Settlement

Reclassifications

Prepaids

in to

out of

December 31, 

2020

earnings

Level3

Level3

2020

In millions of COP

Assets

Debt instruments at fair value though profit or loss

Securities issued or secured by other financial entities

126,049

14,325

-

4,325

(24,501)

-

(36,507)

40,558

(1,964)

122,285

Corporate bonds

2,030

1,344

-

-

-

-

(1,353)

8,771

-

10,792

Total

128,079

15,669

-

4,325

(24,501)

-

(37,860)

49,329

(1,964)

133,077

Derivative financial instruments

Foreign exchange contracts

394,280

16,561

-

463,285

(282,053)

(4,270)

-

308

(7,905)

580,206

Interest rate contracts

56,054

53,367

-

33,076

(3,934)

-

-

1,758

(4,148)

136,173

Equity contracts

142

-

-

-

(142)

-

-

-

-

-

Total

450,476

69,928

-

496,361

(286,129)

(4,270)

(1)

-

2,066

(12,053)

716,379

Equity securities

Equity securities

1,079,700

(17,045)

36,682

26,281

(79,287)

(573,592)

-

27

(27,410)

445,356

Total

1,079,700

(17,045)

36,682

26,281

(79,287)

(573,592)

-

27

(27,410)

445,356

Investment in associates

PA Viva Malls

1,249,818

56,116

-

-

(42,169)

-

-

-

-

1,263,765

Total

1,249,818

56,116

-

-

(42,169)

-

-

-

-

1,263,765

Total Assets

2,908,073

124,668

36,682

526,967

(432,086)

(577,862)

(37,860)

51,422

(41,427)

2,558,577

Liabilities

Derivative financial instruments

Foreign exchange contracts

(119,643)

(4,067)

-

(73,770)

111,182

4,270

-

(12,325)

2,594

(91,759)

Interest rate contracts

(1,376)

-

-

(40)

519

-

-

(2,399)

857

(2,439)

Equity contracts

(199)

-

-

-

199

-

-

-

-

-

Total

(121,218)

(4,067)

-

(73,810)

111,900

4,270

(1)

-

(14,724)

3,451

(94,198)

Total liabilities

(121,218)

(4,067)

-

(73,810)

111,900

4,270

-

(14,724)

3,451

(94,198)

(1)From derivative assets to derivative liabilities classified in level 3 and viceversa. In 2020 the Bank consolidated certain equity securities that are controlled through its subsidiary Fondo de Capital Privado Fondo Inmobiliario Colombia, due to the control definition being according to IFRS 10. These equity securities are considered as a business, because of their capacity to generate income.

Level 3 fair value rollforward

The following were the significant Level 3 transfers for the period December 31, 2020 to 2021:

Transfer of COP 86,087 and COP (12,658) in 2021 and 2020 respectively, from Level 2 to Level 3 of the derivative foreign exchange contracts and Interest rate contracts, was presented due to the transfer of the credit risk from the Bank to the credit risk of the counterparty.

As of December 31, 2021 and 2020 unrealized gains and losses on debt instruments were COP (106) and COP 15,669; Equity Securities COP (474) and COP (17,045), respectively.

Transfer of COP 24,855 in 2021, out Level 3 in Equity securities is caused by Banistmo with Fondo Renta Fija Valor.

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Transfers between Level 1 and Level 2 of the Fair Value hierarchy

The table below presents the transfers for all assets and liabilities measured at fair value on a recurring basis between Level 1 and Level 2 as of December 31, 2021 and 2020:

December 31, 2021

December 31, 2020

Transfers level 1

Transfers level

Transfers level

Transfers level

to level 2

2 to level 1

1 to level 2

2 to level 1

Debt instruments at fair value though profit or loss

Securities issued or secured by other financial entities

10,293

-

-

-

Securities issued or secured by foreign government

-

-

50

663

Total

10,293

-

50

663

Debt instruments at fair value through OCI

Securities issued or secured by foreign government

-

-

481,294

34,325

Total

-

-

481,294

34,325

Equity securities

Equity securities

80,990

-

-

70,206

Total

80,990

-

-

70,206

During the years ended December 31, 2021 and 2020, the Bank transferred securities from Level 1 to Level 2 primarily, because such securities had lower liquidity and lower trading in an active market.

All transfers are assumed to occur at the end of the reporting period.

Quantitative Information about Level 3 Fair Value measurements

The fair value of financial instruments is, in certain circumstances, measured using valuation techniques that incorporate assumptions that are not evidenced by prices from observable market transactions in the same instrument and are not based on observable market data. Changing one or more of the inputs to the valuation models to reasonably possible alternative assumptions would change the fair values and therefore a valuation adjustment would be recognized in profit or loss. Favorable and unfavorable changes are determined on the basis of changes in the value of the instrument as a result of varying the levels of the unobservable input as described in the table below.

The following table sets forth information about significant unobservable inputs related to the Bank’s material categories of Level 3 financial assets and liabilities and the sensitivity of these fair values to reasonably possible alternative assumptions.

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As of December 31, 2021

Sensitivity

Sensitivity

Valuation

Significant

Range of

Weighted

100

100

Financial instrument

Fair Value

technique

unobservable input

inputs

average

basis point

basis point

increase

decrease

Amounts in millions of COP

Debt instruments

Securities issued by other financial institutions

TIPS

98,383

Discounted cash flow

Yield

0.14% a 5.46

%

2.74

%

96,097

100,779

Prepayment Speed

n/a

n/a

95,889

102,148

Other bonds

9,635

Discounted cash flow

Yield

1.16% a 1.16

%

1.16

%

9,276

10,014

Liquidity risk

2.55% a 2.55

%

2.55

%

9,281

10,008

Time deposits

5,040

Discounted cash flow

Interest rate

0.47% a 4.25

%

3.84

%

4,989

5,053

Total debt instruments

113,058

Equity securities

Equity securities

335,006

Price-based

Price

n/a

n/a

n/a

n/a

Derivative financial instruments

Forward

408,379

Discounted cash flow

Credit spread

0% a 32.81

%

6.83

%

406,899

409,594

Yield

Swaps

294,821

Discounted cash flow

Credit spread

0% a 28.85

%

3.82

%

309,046

285,805

Yield

Options

44,383

Discounted cash flow

Credit spread

0.14% a 37.57

%

0.63

%

44,048

44,575

Total derivative financial instruments

747,583

Investment in associates

P.A Viva Malls

1,355,688

Price-based

Price

n/a

n/a

n/a

n/a

P.A Distrito Vera

2,680

Price-based

Price

n/a

n/a

n/a

n/a

As of December 31, 2020

Sensitivity

Sensitivity

Valuation

Significant

Range of

Weighted

100

100

Financial instrument

Fair Value

technique

unobservable input

inputs

average

basis point

basis point

increase

decrease

In millions of COP

Debt instruments

Securities issued by other financial institutions

TIPS

108,992

Discounted cash flow

Yield

0.14% to 5.46

%

2.73

%

106,498

110,328

Prepayment Speed

n/a

n/a

110,178

107,586

Other bonds

9,786

Discounted cash flow

Yield

2.20% to 2.20

%

2.2

%

9,335

10,267

Liquidity risk

2.55% to 2.55

%

2.55

%

9,337

10,265

Time deposits

3,507

Discounted cash flow

Interest rate

2.95% to 5.10

%

5.13

%

3,499

3,514

Securities issued by other financial institutions

122,285

Corporate bonds

Corporate bonds

10,792

Discounted cash flow

Yield

3.32

%

3.32

%

10,711

10,890

Total debt instruments

133,077

Equity securities

Equity securities

445,356

Price-based

Price

n/a

n/a

n/a

n/a

Derivative financial instruments

Forward

335,589

Discounted cash flow

Credit spread

0% to 22.58

%

3.69

%

334,916

336,268

Swaps

252,080

Discounted cash flow

Credit spread

0% to 32.25

%

4.39

%

247,382

239,563

Options

34,512

Black-Scholes

Credit spread

0% to 36.99

%

1.78

%

34,270

34,732

Total derivative financial instruments

622,181

Investment in associates

P.A Viva Malls

1,263,765

Price-based

Price

n/a

n/a

n/a

n/a

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The following table sets forth information about valuation techniques used in the measurement of the fair value investment properties of the Bank, the significant unobservable inputs and the respective sensivity:

Methodology

Valuation technique

Significant unobservable input

Description of sensitivity

Sales Comparison Approach - SCA

The fair value assessment is based on the examination of prices at which similar properties in the same area recently sold. Since no two properties are identical the measurement valuation must take into account adjustments for the differences between the sold properties and those held by the Bank to earn rentals or for capital appreciation. 

Comparable Prices

The weighted average rates used in the capitalization methodology for revenues for 2020 are:

•   Direct capitalization: initial rate 7.84%

•   Discounted cash flow: discount rate: 11.23%, terminal rate: 8.03%.

The same weighted rates at December 31, 2021 were:

•   Direct capitalization: initial rate 7.80%

•   Discounted cash flow: discount rate: 11.16%, terminal rate: 7.98%.

The ratio between monthly gross income and real estate value (rental rate) considering the differences in placements and individual factors between properties and in a weighted way is 0.70% for 2020 and 0.61% for 2021.

An increase (Light, normal, considerable, significant) in the capitalization rate used would generate a decrease (significant, considerable, normal, light) in the fair value of the asset, and vice versa.

An increase (Light, normal, considerable, significant) in the leases used in the valuation would generate a (significant, light, considerable) increase in the fair value of the asset, and vice versa.

Income Approach

Used to estimate the fair value of the property by taking future net cash flows and discounting them at the capitalization rate. 

Direct Capitalization

Discounted Cash Flows

Cost approach

Used to estimate the fair value of the property considering the cost to replace or build a property at the same or equal conditions of the asset to be measured, deducting the accumulated depreciation charge and adding-up the amount of the land. 

Replacement cost

There has been no change to the valuation technique during the year for each asset.

NOTE 31. RISK MANAGEMENT

The Bank’s comprehensive risk management is developed in compliance with current regulations and internal standards as defined by the Board of Directors, in relation to market, credit/ counterparty, liquidity and operational risk. The SFC issued the External Circular Letter 018 as of September 2021, with guidelines for the definition of the risk appetite framework and establishes a system that integrates the management of credit, market, liquidity, operational, counterparty, guarantee, insurance and country risks through the creation of Chapter XXXI "Integral Risk Management System (SIAR)" in the Basic Accounting and Financial Circular. This system provides for a comprehensive view of the risks to which an entity is exposed and is in alingment with international practices and recommendations made by multilateral organizations about the matter. In accordance with the requirements of the Circular, in December 2021 the "Internal Implementation Plan" was sent to the SFC, denoting the activities proposed for the compliance and development of the instructions contained therein. The instructions indicated in the Circular will become effective as of June 1, 2023, with the exception of numeral 10 of Part II of Chapter XXXI related to the aggregation of data on risks and reporting, which will become effective no later than December 31, 2023.

To strengthen comprehensive risk management, the Bank has a three lines of defense model, with a cohesive and coordinated approach, in which its independence is guaranteed. Within the Corporate Governance Framework, the roles of the responsible areas in each line are defined, according to the level of responsibility in Grupo Bancolombia, in order to guarantee effective and efficient coordination among them for risk management (in its different stages) and internal control.

First line: The owner of risks and its management, focused on self-control. Performs the commercial and operational management and the administration of controls; including the implementation of actions that ensure processes compliance for risk management.

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Second line: Supports the construction and monitoring of the controls from the first line of defense; performs a transversal management of risks, assisting the areas of Grupo Bancolombia in the definition of mitigation actions and in the monitoring of the exposure; in addition, is responsible for consolidating the risk information in order to perform the accountability to the governance structures and senior management as appropriate.

Specifically, the Board of Directors reviews and approves the resources, structure and processes of the Bank associated with risk management; in addition, it evaluates, through periodic reports from Management, the levels of exposure to the different risks, their impact and the mitigation strategies, in accordance with the functions established in the current regulation and the Corporate Governance Code regarding the risk management. For the development of its supervisory functions, the Board has the support of the Risk Committee which is in charge of the approval, monitoring and control of policies, methodologies, tools, guidelines and strategies for the identification, measurement, control and mitigation of risks. According to the corporate guidelines, the Risk Committee consists of members from the Board of Directors.

The main function of the Corporate Risk Vicepresidency is to design and propose risk management strategies to the Board of Directors and Senior Management, lead its execution and define the Group’s risk appetite, in such a way as to ensure alignment with the corporate strategy of the Group. In addition, it defines the risk guidelines in policies, methodologies and tools for the Group.

The Risk Corporate Vicepresidency professionals manage the different risks inherent to the activities undertaken in the fulfillment of their responsibilities.

Graphic

Third line: Review the first two lines, through a risk-based approach, guaranteeing governance effectiveness, risk management and internal control. Provides the governance structures and senior management with an adequate, independent and objective assurance of compliance within the organization.

Specifically, the Internal Audit function periodically evaluates the execution of the processes and the application of the methodologies for measurement and control of risks that support the operations carried out by the entity, in accordance with current regulations and internal regulations defined by the Board of Directors and Senior Management.

31.1 Credit risk

Credit risk is the risk of an economic loss to the Bank due to a non-fulfillment of financial obligations by a customer or counterparty and arises principally from the decline on borrower´s creditworthiness or changes in the business climate. Credit risk is the single largest risk for the Bank's business; the Bank manages its exposure to credit risk.

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The information below contains the maximum exposure to credit risk:

December 31, 2021

Maximum exposure to credit risk - Financial instruments subject to impairment

In millions of COP

Stage 1

Stage 2

Stage 3

Total

Loans and Advances

185,100,233

19,299,753

15,923,497

220,323,483

Commercial

97,000,580

8,335,781

9,575,482

114,911,843

Consumer

41,773,555

3,927,387

2,662,098

48,363,040

Mortgage

25,447,635

3,654,710

1,544,442

30,646,787

Small Business Loans

950,991

183,693

147,501

1,282,185

Financial Leases

19,927,472

3,198,182

1,993,974

25,119,628

Off-Balance Sheet Exposures

45,348,295

697,067

302,358

46,347,720

Financial Guarantees

8,714,751

46,845

942

8,762,538

Loan Commitments

36,633,544

650,222

301,416

37,585,182

Loss Allowance

(2,589,992)

(3,383,311)

(10,126,945)

(16,100,248)

Total

227,858,536

16,613,509

6,098,910

250,570,955

December 31, 2020

Maximum exposure to credit risk - Financial instruments subject to impairment

In millions of COP

Stage 1

Stage 2

Stage 3

Total

Loans and Advances

156,253,029

18,778,668

16,378,033

191,409,730

Commercial

80,863,445

8,203,659

9,592,183

98,659,287

Consumer

33,766,023

4,599,535

2,690,381

41,055,939

Mortgage

21,676,563

3,093,690

1,188,859

25,959,112

Small Business Loans

965,822

109,655

156,598

1,232,075

Financial Leases

18,981,176

2,772,129

2,750,012

24,503,317

Off-Balance Sheet Exposures

38,980,523

859,263

320,205

40,159,991

Financial Guarantees

7,553,064

77,626

1,641

7,632,331

Loan Commitments

31,427,459

781,637

318,564

32,527,660

Loss Allowance

(3,525,671)

(3,063,121)

(10,335,484)

(16,924,276)

Total

191,707,881

16,574,810

6,362,754

214,645,445

Other Financial Instruments

Maximum Exposure to Credit Risk - Other Financial Instruments

Maximum Exposure

Collateral *

Net Exposure

2021

2020

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Debt instruments

28,833,828

29,003,922

(1,214,692)

(2,529,943)

27,619,136

26,473,979

Derivatives **

1,090,121

1,093,357

(87)

(136)

1,090,034

1,093,221

Equity

480,153

588,207

-

-

480,153

588,207

Total

30,404,102

30,685,486

(1,214,779)

(2,530,079)

29,189,323

28,155,407

See Notes on this table:

*     Collateral Held (-) and Collateral Pledged (+)

**   Exposure in Derivatives with base in MTM (only positive values), netting by counterparty is applied

*     Debt instruments Book value 100%

*     Equity Instruments:

-      Shares:100%

-      Investment funds: Book value 100%

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Maximum exposure to credit risk of the loans and advances refers to the carrying amount at the end of the period. It does not take into account any collateral received or any other credit risk mitigants.

Maximum exposure to credit risk of financial guarantees and loan commitments corresponds to the total amount guaranteed at the end of the period. It does not take into account any collateral received or any other credit risk mitigants.

Maximum exposure to derivatives refers to the fair value at the end of the period, without considering any guarantee received or any other credit risk mitigants.

Maximum exposure to credit risk of debt instruments and equity securities refers to the carrying amount at the end of the period without considering any guarantee received.

a.     Credit Risk Management - Loans and Advances

Credit risk management during 2021 continued to focus on the deployment of customer support strategies through the possibilities provided by local regulations and structural solutions offered by the bank to obtain repayment. Although the first half of the year was characterized by the most challenging situations related to the economic uncertainty concerning Covid-19 and the public order situation in Colombia, it was offset during the second half by general economic confidence due to the advance of vaccination plans in the countries where the Bank has a presence, as well as the gradual recovery in relevant economic sectors.

Until the third quarter of the year, the bank continued to offer alternatives in force by governments, to improve the borrower’s ability to repay loans. The key point for these solutions was their agreed application with the customer, knowing structural issues and focused actions tailored to their new economic reality following each country’s regulatory framework.

In December 2021, the relief plans of local governments related to Covid-19 in the markets where the Bank has a presence expired. However, some provisions of those prior relief efforts are still active and are monitored by the Bank. Similarly, the Bank continued to offer alternatives to redefine conditions in the traditional regulatory framework, which includes facilities open to customers affected beyond Covid-19 situations.

The portfolio of loans subject to active financial is classified as follows:

December 31, 2021

In millions of COP

# financial obligations

Amount

ECL

Stage 1

18,900

1,947,617

54,551

Stage 2

39,067

5,708,061

577,688

Stage 3

21,693

1,567,188

810,867

Total Loans and Advances

79,660

9,222,866

1,443,106

December 31, 2020

In millions of COP

# financial obligations

Amount

ECL

Stage 1

479,512

17,866,538

724,148

Stage 2

220,256

9,782,256

1,458,818

Stage 3

77,986

2,277,165

1,330,512

Total Loans and Advances

777,754

29,925,959

3,513,478

The following table shows the 30-day past due loan ratio on portfolio loans that had Covid-19 financial reliefs during 2020 and 2021, and that were ended:

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December 31, 2021

In millions of COP

Commercial and financial leases

Consumer

Mortgage

Small business loan

Total

Total Loans and Advances

140,031,471

48,363,040

30,646,787

1,282,185

220,323,483

Total Past-due

5,282,456

2,721,730

1,851,082

164,762

10,020,030

Past-due of customer with not current financial reliefs

620,309

1,272,036

516,122

50,151

2,458,618

% Past-due with not current reliefs

12%

47%

28%

30%

25%

December 31, 2020

In millions of COP

Commercial and financial leases

Consumer

Mortgage

Small business loan

Total

Total Loans and Advances

123,162,604

41,055,939

25,959,112

1,232,075

191,409,730

Total Past-due

6,036,849

2,774,345

1,482,245

173,562

10,467,001

Past-due of customer with not current financial reliefs

686,532

1,886,479

362,339

60,420

2,995,770

% Past-due with not current reliefs

11%

68%

24%

35%

29%

The monitoring of the credit portfolio continues to be a key factor in the identification and application of strategies in different credit cycle stages, beyond what happened due to circumstances arising from the pandemic.

Risk management during the credit life cycle is developed through the fulfillment of the policies, procedures and methodologies stipulated in the Credit Risk Administration System, in accordance with the strategy approved by the Board of Directors for monitoring and controlling credit risk.

The Credit Risk Administration System also contains the general criteria to evaluate, classify, measure and mitigate credit risk. In addition, the credit risk department has developed methodologies and manuals that specify the policies and procedures for different products and segments managed by the Bank

To maintain credit quality and manage the risk arising from its lending activities, the Bank has established general loan policies, including the following:

Credit exposure limits: Contains guidelines with regards to the establishment of credit exposure limits. This is set as a result of legal requirements and according to the Bank’s internal guidelines.
Origination policies: These policies aim to acquire ample and sufficient knowledge of the characteristics of potential borrowers and to select them properly. The risk level of the individual and legal entities is determined using rating and scoring models which define cut-off points that are applied in the process of issuing credit. These models use information such as the credit history of the borrower, sociodemographic particularities, the type of business the borrower engages in, the borrower’s ability to repay the loan, and information received from the credit risk bureaus. In addition, sectorial and macroeconomic behavior is taken into account. Loan applications, depending on their amount and risk level, are presented for approval at the level of management authority required.
Collaterals policies: For the purpose of mitigating risk associated with non-fulfillment of obligations agreed upon by the borrower, the Bank has established policies for the valuation of collateral received as well as for the determination of the maximum loan amount that can be granted against the value of the collateral.

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Allowance policies: The objective of this policy is to fulfill legal requirements and the Bank’s business policies. In addition, this policy is meant to provide the guidelines to analyze the client’s status and take the necessary actions in order to mitigate credit risk to which the Bank is exposed. For further information, please see Note 2.
Monitoring policies: Contains various monitoring procedures, portfolio reports and policies for the purpose of overseeing, in an adequate and timely manner, the evolution of credit risk. These procedures include a continuous process of classification and reassessment of credit operations and they maintain consistency with the policies implemented for granting loans.
Portfolio recovery policies: Through these policies, the Bank aims to establish those mechanisms that allow it to anticipate the action to be taken in the event of possible delays and minimize the impact resulting from non-fulfillment of payment or delays by the borrower. Additionally, the aspects established in this policy delimit what the Bank has defined as collection management and that make it possible to obtain information to improve the origination policies and the allowances for loans and advances and lease losses models. The established actions are combined with strategies to adjust to the economy, market and costumer conditions, allowing the Bank to offer alternatives tailored to each case, such as payment deals, foreclosed assets, cession agreements, modifications, restructuring, and so on.

Management of credit risk is carried out through all the credit life cycle. These processes are defined in the following way:

Origination: Knowing the borrower, payment capacity analysis, payment behavior and credit approval and structure.
Monitoring: Knowing the borrower’s situation during the life of the credit.
Recovery: Collection management during the different stages of the same credit.

In order to support the credit origination processes, the Bank develops models, methodologies and analytic techniques based on statistical information or criteria from experts, which differentiate the risk levels of potential borrowers in order to support the decision-making process.

The Risk Corporate Vice Presidency is in charge of defining and documenting the specific characteristics of the models, methodologies and analytics techniques, as well as the parameters, variables and the cut-off points that are applied in the process of issuing credit, according to market and product conditions, as well as the appetite framework approved by the board of directors. Those models, methodologies and analytic techniques can incorporate different kinds of variables such as social demographic, qualitative issues, internal and external behavior, product parameters, etc. In addition, as defined for regulatory basis, Risk Corporate Vice Presidency performs back testing to these models and methodologies in order to evaluate their effectiveness, reporting their results to the board of directors.

The Risk Corporate Vice Presidency establishes through internal guidelines the scoring or cut-off points required in the different process of issuing credit. In the same way, this Vice Presidency can adjust parameters to give a different score considering relevant qualitative and quantitative information, such as customer´s sector, financial indicators, historical payment behavior, etc.

Moreover, on a monthly basis, the entire credit portfolio is rated considering the established internal models for the purpose of evaluating the credit risk of each borrower and constitutes the required allowance for loans and advances and lease losses.

In addition to the evaluation and qualification of the portfolio, the monthly allowance for loans and advances and lease losses serves to measure the present condition of the portfolio and the methodologies used for its calculation serve as a tool to evaluate risk, be it in a collective or individual manner. Collective evaluation of the portfolio applies the following parameters for measuring risk: probability of default (PD), loss given default (LGD) and exposure at default (EAD). For

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further details please see Note 2 Significant Accounting Policies, section 7.4.5 Impairment of financial assets at amortized cost.

An individual’s risk evaluation is made in respect of consumers classified in stage 3 with significant exposure and corporate clients classified in stage 2 who were previously in stage 3. The analysis is based on the projection of the individual client cash flow, parameters such as recovery rates estimated by models that include financial, behavioral information, collaterals and qualitative variables, which serve as elements to measure risk and define allowances for loans, advances and lease losses for each borrower.

Annual backtesting must be performed on the allowances for loans and advances and lease losses models for the purpose of maintaining suitable hedge levels in accordance with the Bank’s risk appetite.

The Bank is continuously monitoring the concentration of risk groups, as well as carrying out a daily control of the exposure to different economic groups, evaluating the legal limits of indebtedness in order to fulfill the norms established about the concentration limits.

The Bank performs international references determined by the rankings of external risks that allow the analysis of concentration levels in different geographic areas. On the other hand, at the legal level, the Bank is governed by the concepts and methodologies established by the external norms regarding the construction, administration and control of the concentration of economic groups.

The following classifications are established for the analysis of concentration:

By country: Based on the country where the loans were originated.
By sector: According to the sectorial sub-segmentation defined by the Bank based mainly on the code CIIU1.
By categories: According to the portfolio category of each agreement (commercial, financial leases, consumer loans, small business loans and mortgages).
By economic group: According to the characteristics of economic groups as established by regulations.
By maturity: According to the remaining term to loan maturity.
By past due days: This concentration evaluates loans that are more than one month overdue.

1 CIIU: International Standard Industrial Classification of All Economic Activities.

b.     Credit Quality Analysis - Loans and Financial Leases

As a result of atypical effects during the year driven by economic and social uncertainty and general risks due COVID-19, the Bank continues to apply different strategies focused on analysis and diagnosis of the portfolio, identifying early alerts to provide proactive solutions to their customers. Those strategies are aligned with the common monitoring process made by the Bank and the watch list methodology.

Rating System for Credit Risk Management

The principal aim of this rating system is to determine the risk profile of the borrower, which is obtained through a rating.

The rating for corporate loans is assigned principally based on the analysis of the interrelation of both qualitative and quantitative elements that can affect the fulfillment of the financial commitments acquired by a borrower. Information from financial statements, profit and loss statements, historical payment behavior both with the Bank and with other entities, and qualitative information on variables that are not explicit in the financial statements are taken into account.

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The rating model is applied at the origination of the loan and is updated by a central qualification office to undertake a periodical evaluation of the loan portfolio.

In the case of a retail customer, granting and behavior scoring models are used in order to identify the level of risk associated with the borrower. These models include information such as personal details, financial information, historical behavior, the total number of credit products and external information from credit bureaus.

Description of Loans and Financial Leases

In order to evaluate and manage credit risk, the credits and financial leasing operations have been classified as:

·      Commercial and Financial Leases:

Loans granted to individuals or companies in order to carry out organized economic activities and are not classified as small business loans.

The borrowers in this portfolio are mainly made up of companies, segmented in homogenous groups that are constituted according to size, annual sales or main activity. The following variables are part of this classification:

Segment

Incomes/Sales

Corporate

Companies with annual sales >= COP 100,000 M. Banistmo places borrowers with annual sales >= USD 10 M. Banco Agrícola and BAM place borrowers with annual sales >= USD 25 M.

Business

Companies with annual sales > = COP 13,000 M and < COP 100,000 M. For Banco Agrícola and BAM, borrowers with annual sales >= USD 5 M and < USD 25 M.

Commercial

For BAM, companies with annual sales >= USD 2 M y < USD 5 M.

Business Construction

Constructors who dedicate themselves professionally to the construction of buildings to be sold or rented as their main activity, with annual sales >= COP 20,000 M and <= COP 45,000 M. They must have more than 3 projects executed as previous experience.

Corporate Construction

Constructors who dedicate themselves to the construction of buildings to be sold or rented as their main activity, with annual sales > COP 45,000 M. They must have more than 3 projects executed as previous experience.

SME

Construction

Constructors who dedicate themselves professionally to the construction of buildings to be sold or rented as their main activity with annual sales >= COP 380 M and <= COP 20,000 M. They must have more than 3 projects executed as previous experience.

Institutional Financing

Financial sector institutions.

Government

Municipalities, districts, departments with their respective decentralized organizations and entities at the national level with incomes >= COP 20,000 M.

SME

Annual sales < COP 13,000 M, with a classification between small, medium, large and plus except for Banistmo which places borrowers < USD 10 M in annual sales. For Banco Agrícola, borrowers with annual sales < USD 5 M and BAM, borrowers with annual sales < USD 2 M.

·      Consumer:

Loans and advances, regardless of amount, granted to individuals for the purchase of consumer goods or to pay for non-commercial or business services.

These loans are classified as follows:

Classification

Vehicles

Credits granted for the acquisition of vehicles. The vehicle financed is used as collateral for the loan.

Credit cards

Revolving credit limits for the acquisition of consumer goods, utilized by means of a plastic card.

Payroll loans

It is a credit line attached to an authorized individual payroll amount.

Other loans

Loans granted for the acquisition of consumer goods other than vehicles and Payroll loans Credit cards are not included in this segment.

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The counterparties in this portfolio are mainly individuals, segmented in homogenous groups, which are formed according to their size, which is calculated by their monthly income.

·      Mortgage:

These are loans, regardless of amount, granted to individuals for the purchase of a new or used house, commercial real estate or construction of a home. These loans include loans denominated in local units or local currency that are guaranteed by a senior mortgage on the property and that are financed with a total repayment term of 5 to 30 years.

The counterparties in the mortgage portfolio are mainly made up of individuals segmented in homogenous groups, which are formed according to their size, which is calculated by their monthly income.

·      Small Business Loans:

These are issued for the purpose of encouraging the activities of small business and are subject to the following requirements: (i) their indebtedness with all entities cannot exceed 120 minimum wages (excluding mortgage obligations for housing financing); (ii) the client's total assets, excluding mortgage assets, are less than 500 minimum wages. For the classification of those small business that present combinations of number of employees parameters and total assets different from those indicated, the determining factor will be that of total assets.

The borrowers in this portfolio are mainly individuals, segmented in homogenous groups, which are formed according to their commercial size, which is calculated by their monthly income.

Analysis of the behavior and impairment of the loan portfolio and financial lease operations

As of December 31, 2021, the Bank’s total loan portfolio valued in Colombian pesos registered an increase of 15.1% compared to December 2020, driven by a growth mainly of Bancolombia’s Commercial and Consumer loans, the increasing dynamics in USD portfolio focused in BAM and Bancolombia Panamá, besides devaluation of the Colombian peso against the U.S. dollar that increased the equivalent value in pesos of Group´s portfolio. The 30-day past due loan ratio (consolidated) stood at 4.55% in December 2021 compared to 5.47% in December 2020, this decrease has been driven by the support given for the bank to costumers, offering tailored relief and financial structures according to the new reality due to COVID-19 effects.

Commercial loans and finance lease amounted to COP 140,031 billion, which represented an increase of 13.7% with respect to 2020. Its 30-day past due loan ratio was 3.77% compared to 4.90% in December 2020.
Consumer loans stood at COP 48,363 billion, which represented an increase of 17.8% with respect to 2020. Its 30-day past due loan ratio was 5.63% compared to 6.76% in December 2020.
Mortgage loans came to COP 30,647 billion, which represented an increase of 18.06% with respect to 2020. Its 30-day past due loan ratio was 6.04% compared to 5.71% in December 2020.
Small Business loans ended at COP 1,282 billion, which represented an increase of 4.07% with respect to 2020. Its 30-day past due loan ratio was 12.85% compared to 14.09% in December 2020.

In order to monitor credit risk associated with clients, the Bank has established regular meetings conducted by the AEC Committee to identify events that can lead to a reduction in borrowers’ ability to pay. Generally, clients with good credit behavior could be included in the watch list in case of detecting any event that can lead to future financial difficulties to repay their loans; for instance, internal factors such as the economic activity and sector, financial weakness, impacts of macroeconomic conditions, changes in corporate governance and other situations that could affect clients’ business. The amount and allowance of clients included in the described watch list, as of December 31, 2021 and December 2020 is shown below.

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December 2021:

Watch List december 31, 2021

In millions of COP

Risk Level

Amount

%

Allowance

Level 1 – Low Risk

13,487,382

1.79

%

241,520

Level 2 – Medium Risk

7,896,250

8.38

%

661,419

Level 3 – High Risk

3,678,230

47.87

%

1,760,840

Level 4 – High Risk

6,329,634

82.42

%

5,217,032

Total

31,391,496

25.10

%

7,880,811

December 2020:

Watch List december 31, 2020

In millions of COP

Risk Level

Amount

%

Allowance

Level 1 – Low Risk

18,297,145

1.86

%

340,643

Level 2 – Medium Risk

8,271,558

7.10

%

587,281

Level 3 – High Risk

4,608,165

40.45

%

1,864,016

Level 4 – High Risk

5,840,519

73.02

%

4,264,740

Total

37,017,387

19.06

%

7,056,680

Loans and Financial Leases Collateral

The Bank obtains collateral for loans and leases in order to mitigate credit risk by foreclosing the collateral when the borrower cannot fully repay the loan or lease. Collateral is considered in the determination of the allowance for loans and advances and lease losses when it complies with the following conditions:

Its fair value was established according to technical and objective criteria.
The Bank is granted a preference to obtain the payment of the obligation, becoming an effective legal mechanism over it.
Its performance is reasonably possible.

The Bank has defined the criteria for collateral enforceability, which are established according to the classification of the loan portfolio. In addition, the Bank has set guidelines to value collateral and the frequency of such valuations, as well as those guidelines related to the legalization, registry and maintenance of the collateral. Likewise, the Bank has defined the criteria for insurability, custody and the necessary procedures for their cancellation.

The update of the fair value of mortgages and vehicles collaterals for the loan portfolio is made at least once a year. The methodology used to estimate the fair value of the properties is applied by external and independent entities. Updating the fair value of the vehicles is done through guides and valid values commonly used as reference to set the value of a vehicle. The fair value of real state and vehicles are classified in levels 2 and 3 depending on the observability and significance of the inputs used in the valuation techniques according to the hierarchy established by IFRS 13.

To determine the suitability of appraiser’s selection, there are internal guidelines to be fulfilled related to independence, professional certification, reputation and experience. In a similar way, to validate the appraisal´s suitability, the bank has defined guidelines based on current regulations which are related to methodologies, report quality and commercial value.

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During the reporting period, the Group’s collateral policies have not changed significantly in relation to the way collateral is held and its overall quality.

The following table shows loans and financial leases, classified in commercial, consumer, mortgage, financial leases and small business loans, and disaggregated by type of collateral:

December 31, 2021

Amount Covered by Collateral

In Millions of COP

Financial

Small

Nature of the Collateral

Commercial

Consumer

Mortgage

Leasing

Business

Total

Real Estate and Residential

25,087,070

1,700,588

28,131,226

132

408,974

55,327,990

Goods Given in Real Estate Leasing

-

-

200

15,868,852

-

15,869,052

Goods Given in Leasing Other Than Real Estate

-

54

-

6,168,941

-

6,168,995

Stand by Letters of Credit

632,108

-

-

-

-

632,108

Security Deposits

427,921

348,964

-

-

104,061

880,946

Guarantee Fund

6,190,851

5,642

-

93,877

300,679

6,591,049

Sovereign of the Nation

-

-

-

-

-

-

Collection Rights

5,389,352

38,094

-

-

613

5,428,059

Other Collateral (Pledges)

3,412,129

6,707,149

97,455

-

3,614

10,220,347

Without Guarantee (Uncovered Balance)

73,772,412

39,562,549

2,417,906

2,987,826

464,244

119,204,937

Total loans and financial leases

114,911,843

48,363,040

30,646,787

25,119,628

1,282,185

220,323,483

December 31, 2020

Amount Covered by Collateral

In Millions of COP

Financial

Small

Nature of the Collateral

Commercial

Consumer

Mortgage

Leasing

Business

Total

Real Estate and Residential

20,197,850

1,625,193

23,877,715

-

239,737

45,940,495

Goods Given in Real Estate Leasing

-

-

220

14,946,258

-

14,946,478

Goods Given in Leasing Other Than Real Estate

-

-

-

5,647,128

-

5,647,128

Stand by Letters of Credit

533,921

202

-

-

-

534,123

Security Deposits

257,602

328,212

-

-

34,950

620,764

Guarantee Fund

4,894,425

5,796

-

100,402

355,760

5,356,383

Sovereign of the Nation

-

-

-

-

-

-

Collection Rights

4,323,241

36,910

-

-

742

4,360,893

Other Collateral (Pledges)

2,775,786

5,131,570

41,429

133

4,399

7,953,317

Without Guarantee (Uncovered Balance)

65,676,462

33,928,056

2,039,748

3,809,396

596,487

106,050,149

Total loans and financial leases

98,659,287

41,055,939

25,959,112

24,503,317

1,232,075

191,409,730

The Bank closely monitors financial assets that are classified in Stage 3, to the point that a specific methodology for calculating expected credit losses is applied using a sophisticated approach named “ECL model under collateral Methodology”, which considers components like the forecasts of future collateral valuations, including expected sale discounts; time to realization of collateral, cure rates, external costs of realization of collateral, among others; as a consequence of the higher likelihood that the bank will take possession of these collaterals in order to mitigate potential credit losses.

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The Financial assets that are classified in Stage 3 and are evaluated under this methodology are shown below:

December 31, 2021

In Millions of COP

Classification

Amount

Allowance

Total

Fair Value of Collateral

Commercial

725,212

300,688

424,524

2,290,284

Consumer

Mortgage

158,328

39,827

118,501

197,339

Small Business Loans

Financial Leases

812,927

292,016

520,911

1,291,636

Total credit assets

1,696,467

632,531

1,063,936

3,779,259

December 31, 2020

In Millions of COP

Classification

Amount

Allowance

Total

Fair Value of Collateral

Commercial

790,508

275,862

514,646

2,129,688

Consumer

Mortgage

181,029

26,572

154,457

220,167

Small Business Loans

Financial Leases

1,013,141

286,413

726,728

1,616,142

Total credit assets

1,984,678

588,847

1,395,831

3,965,997

A portion of the Bank’s financial assets originated by the mortgage and commercial business has sufficiently low ‘loan to value’ (LTV) ratios, which results in no loss allowance being recognized in accordance with The Bank’s expected credit loss model. The carrying amount of such financial assets is COP 204,268 as at 31 December 2021 and COP 424,883 as at 31 December 2020.

Foreclosed assets and other credit mitigants

Assets received in lieu of payment (foreclosed assets) are recognized on the statement of financial position when current possession of the asset takes place.

Foreclosed assets such as immovable and movable property, equity securities and other financial assets, are received based on a commercial valuation, and their net realizable value is given by a specialized team.

During 2021 and 2020, Bancolombia Group recorded non-monetary transactions related to restructured loans and returned assets which were transferred to the balance sheet as assets held for sale that amounted to COP 672,586 and COP 508,040, respectively.

The Bank classifies foreclosed assets after acknowledgment of the exchange operation according to the intention of use, as follows:

Non-current assets held for sale.
Other marketable assets.
Other non-marketable assets.
Inventories.

Collateral classified as non-current assets held for sale are those expected to be sold in the following 12 months. When there are market restrictions that do not allow their realization in less than 12 months and this period is extended, retroactive depreciation must be charged to results and the asset value will be reduced by the depreciation value.

Foreclosed assets classified as non-current assets held for sale are those expected to be sold in the following 12 months. The non-current assets held for sale that cease to comply with the guidelines of immediately sell, must be classified as “Other marketable assets” and if it’s necessary, their book value would be adjusted.

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c.     Risk Concentration – Loans and Advances

The analysis of credit risk concentration is done by monitoring the portfolio by groups such as: loan categories, maturity, past due days, economic sector, country and economic group, as shown here:

      Loans concentration by category

The composition of the credit portfolio in commercial, consumer, mortgage, financial leases and small business loans categories are as follows:

Composition

December 31, 2021

December 31, 2020

In millions of COP

Commercial

114,911,843

98,659,287

Corporate

60,920,083

51,884,404

SME

15,010,566

13,249,336

Others

38,981,194

33,525,547

Consumer

48,363,040

41,055,939

Credit card

8,910,716

7,610,590

Vehicle

4,595,726

3,929,299

Payroll loans

9,307,057

7,879,427

Others

25,549,541

21,636,623

Mortgage

30,646,787

25,959,112

VIS2

9,286,304

7,384,737

Non- VIS

21,360,483

18,574,375

Financial Leases

25,119,628

24,503,317

Small Business Loans

1,282,185

1,232,075

Loans and advances to customers and financial institutions

220,323,483

191,409,730

Allowance for loans and advances and lease losses

(15,864,482)

(16,616,043)

Total net loan and financial leases

204,459,001

174,793,687

·      Concentration of loan by maturity

The following table shows the ranges of maturity for the credit loans and financial leases, according for the remaining term for the completion of the contract of loans and financial leases:

December 31, 2021

Between 1 and 5

Between 5 and 15

Greater Than 15

Maturity

Less Than 1 Year

Years

Years

Years

Total

In millions of COP

Commercial

34,695,533

46,230,960

32,314,993

1,670,357

114,911,843

Corporate

17,124,666

22,523,964

19,979,836

1,291,617

60,920,083

SME

3,946,269

8,296,746

2,425,844

341,707

15,010,566

Others

13,624,598

15,410,250

9,909,313

37,033

38,981,194

Consumer

1,066,641

28,018,402

15,283,421

3,994,576

48,363,040

Credit card

328,066

7,500,460

992,408

89,782

8,910,716

Vehicle

48,381

2,048,490

1,905,002

593,853

4,595,726

Order of payment

54,864

1,407,000

5,005,482

2,839,711

9,307,057

Others

635,330

17,062,452

7,380,529

471,230

25,549,541

Mortgage

70,037

1,027,396

7,950,061

21,599,293

30,646,787

VIS

18,566

231,344

1,691,105

7,345,289

9,286,304

Non-VIS

51,471

796,052

6,258,956

14,254,004

21,360,483

Financial Leases

1,727,484

7,121,356

13,160,512

3,110,276

25,119,628

Small business loans

183,156

644,545

205,482

249,002

1,282,185

Total gross loans and financial leases

37,742,851

83,042,659

68,914,469

30,623,504

220,323,483

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December 31, 2020

Between 1 and 5

Between 5 and 15

Greater Than 15

Maturity

Less Than 1 Year

Years

Years

Years

Total

In millions of COP

Commercial

28,123,513

41,771,863

28,572,265

191,646

98,659,287

Corporate

13,684,065

20,537,590

17,508,451

154,298

51,884,404

SME

3,391,411

7,109,643

2,728,364

19,918

13,249,336

Others

11,048,037

14,124,630

8,335,450

17,430

33,525,547

Consumer

765,768

20,447,636

19,167,121

675,414

41,055,939

Credit card

136,020

2,239,661

5,234,909

-

7,610,590

Vehicle

59,748

1,869,431

1,999,959

161

3,929,299

Order of payment

56,970

1,727,593

5,765,310

329,554

7,879,427

Others

513,030

14,610,951

6,166,943

345,699

21,636,623

Mortgage

50,830

722,804

8,468,455

16,717,023

25,959,112

VIS

9,161

182,405

1,599,498

5,593,673

7,384,737

Non-VIS

41,669

540,399

6,868,957

11,123,350

18,574,375

Financial Leases

1,471,148

6,626,997

13,933,395

2,471,777

24,503,317

Small business loans

215,420

792,563

223,323

769

1,232,075

Total gross loans and financial leases

30,626,679

70,361,863

70,364,559

20,056,629

191,409,730

2 VIS: Social Interest Homes, corresponds to mortgage loans granted by the financial institutions of amounts less than 135 minimum wages.

·      Concentration by past due days

The following table shows the loans and financial leases according to past due days. Loans or financial leases are considered past due if it is more than one month overdue (i.e. 31 days):

December 31, 2021

Past-due

More Than 360

Period

0 - 30 Days

31 - 90 Days

91 - 120 Days

121 - 360 Days

Days

Total

In millions of COP

Commercial

110,548,513

378,809

170,053

691,471

3,122,997

114,911,843

Consumer

45,641,310

1,192,401

340,202

974,325

214,802

48,363,040

Mortgage

28,795,705

694,085

99,448

250,893

806,656

30,646,787

Financial Leases

24,200,502

136,901

30,788

141,589

609,848

25,119,628

Small Business Loans

1,117,423

50,744

8,999

55,434

49,585

1,282,185

Total

210,303,453

2,452,940

649,490

2,113,712

4,803,888

220,323,483

December 31, 2020

Past-due

More Than 360

Period

0 - 30 Days

31 - 90 Days

91 - 120 Days

121 - 360 Days

Days

Total

In millions of COP

Commercial

93,964,499

442,168

380,250

940,604

2,931,766

98,659,287

Consumer

38,281,594

1,186,264

360,392

1,041,383

186,306

41,055,939

Mortgage

24,476,867

343,553

60,578

233,077

845,037

25,959,112

Financial Leases

23,161,256

161,373

56,704

601,506

522,478

24,503,317

Small Business Loans

1,058,513

44,729

14,062

66,913

47,858

1,232,075

Total

180,942,729

2,178,087

871,986

2,883,483

4,533,445

191,409,730

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·      Concentration of loans by economic sector

The following table contains the detail of the portfolio of loans and financial leases by main economic activity of the borrower:

December 31, 2021

Economic sector

Loans and advances

Local

Foreign

Total

In millions of COP

Agriculture

4,651,163

2,336,176

6,987,339

Petroleum and Mining Products

645,145

57,420

702,565

Food, Beverages and Tobacco

7,870,572

295,771

8,166,343

Chemical Production

3,871,876

96,760

3,968,636

Government

6,012,867

96,458

6,109,325

Construction

16,618,406

6,988,228

23,606,634

Commerce and Tourism

20,662,350

6,971,109

27,633,459

Transport and Communications

9,233,456

255,060

9,488,516

Public Services

6,096,804

1,626,642

7,723,446

Consumer Services

50,300,516

30,284,100

80,584,616

Commercial Services

20,328,600

12,226,246

32,554,846

Other Industries and Manufactured Products

7,894,237

4,903,521

12,797,758

Total

154,185,992

66,137,491

220,323,483

December 31, 2020

Economic sector

Loans and advances

Local

Foreign

Total

In millions of COP

Agriculture

4,045,683

1,913,513

5,959,196

Petroleum and Mining Products

533,665

88,598

622,263

Food, Beverages and Tobacco

7,217,056

420,145

7,637,201

Chemical Production

3,612,279

68,406

3,680,685

Government

5,584,177

82,377

5,666,554

Construction

13,885,112

6,387,823

20,272,935

Commerce and Tourism

18,290,824

8,413,363

26,704,187

Transport and Communications

8,511,251

437,685

8,948,936

Public Services

5,444,056

1,154,961

6,599,017

Consumer Services

43,873,694

24,899,809

68,773,503

Commercial Services

18,808,277

7,160,887

25,969,164

Other Industries and Manufactured Products

6,641,593

3,934,496

10,576,089

Total

136,447,667

54,962,063

191,409,730

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·      Credit concentration by country

The following table shows the concentration of the loans and financial leases by country. Loans are presented based on the country in wich they were originated:

December 31, 2021

Allowance for loans and

Country

Loans and advances

% Participation

advances and lease losses

% Participation

Colombia

150,253,740

68.20

%

(12,089,509)

76.20

%

Panama

39,523,944

17.94

%

(2,213,859)

13.95

%

El Salvador

14,179,860

6.44

%

(676,827)

4.27

%

Puerto Rico

903,270

0.41

%

(60,475)

0.38

%

Guatemala

15,453,481

7.01

%

(823,258)

5.19

%

Other Countries

9,188

0.00

%

(554)

0.00

%

Total

220,323,483

100.00

%

(15,864,482)

100.00

%

December 31, 2020

Allowance for loans and

Country

Loans and advances

% Participation

advances and lease losses

% Participation

Colombia

134,068,265

70.04

%

(13,089,744)

78.78

%

Panama

32,468,343

16.96

%

(1,847,754)

11.12

%

El Salvador

11,665,440

6.09

%

(729,275)

4.39

%

Puerto Rico

886,069

0.46

%

(48,596)

0.29

%

Guatemala

12,314,524

6.44

%

(900,125)

5.42

%

Other Countries

7,089

0.01

%

(549)

0.00

%

Total

191,409,730

100.00

%

(16,616,043)

100.00

%

·      Credit concentration by economic group

As of December 31, 2021 and 2020, concentration of the 20 largest economic groups amounted to COP 24,706 billion and COP 22,281 billion, respectively. This exposure corresponds to all credit active operations of these groups.

d.     Credit quality – Loans and Advances

The following table shows information about credit quality of the borrower:

December 31 2021

Classification

Stage 1

Stage 2

Stage 3

Total

In millions of COP

Commercial

97,000,580

8,335,781

9,575,482

114,911,843

Consumer

41,773,555

3,927,387

2,662,098

48,363,040

Mortgage

25,447,635

3,654,710

1,544,442

30,646,787

Small Business Loans

950,991

183,693

147,501

1,282,185

Financial Leases

19,927,472

3,198,182

1,993,974

25,119,628

Loans and Advances

185,100,233

19,299,753

15,923,497

220,323,483

December 31 2020

Classification

Stage 1

Stage 2

Stage 3

Total

In millions of COP

Commercial

80,863,445

8,203,659

9,592,183

98,659,287

Consumer

33,766,023

4,599,535

2,690,381

41,055,939

Mortgage

21,676,563

3,093,690

1,188,859

25,959,112

Small Business Loans

965,822

109,655

156,598

1,232,075

Financial Leases

18,981,176

2,772,129

2,750,012

24,503,317

Loans and Advances

156,253,029

18,778,668

16,378,033

191,409,730

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In order to determine the expected credit loss, the Bank considers the economic conditions and performance of the borrower’s industry, the analysis of payments behavior, events that could negatively affect the borrower’s ability to pay, among others factors.

The expected credit loss is determined either by a collective or individual evaluation according to the amount and characteristics of the loan. For further details please see Note 2 Significant Accounting Policies, section 7.4.5 Impairment of financial assets at amortized cost or at fair value through other comprehensive income “FVOCI”.

Impairment loan portfolio analyzed by individual evaluation at COP 7.7 billion, which represented 3.5% of the total portfolio of the Bank.

The table below shows Stage 3 loans and advances according to their type of evaluation:

December 31 2021

Impairment

Individual Evaluation

Collective Evaluation

Carrying Amount

ECL

Carrying Amount

ECL

In millions of COP

Commercial

6,701,278

3,730,093

2,874,204

2,419,285

Consumer

-

-

2,662,098

2,102,473

Mortgage

-

-

1,544,442

659,348

Financial Leases

1,046,248

680,702

(898,747)

383,262

Small Business Loan

-

-

1,993,974

110,967

Total

7,747,526

4,410,795

8,175,971

5,675,335

December 31 2020

Impairment

Individual Evaluation

Collective Evaluation

Carrying Amount

ECL

Carrying Amount

ECL

In millions of COP

Commercial

6,050,143

3,090,340

3,542,040

2,609,212

Consumer

-

-

2,690,381

2,351,691

Mortgage

-

-

1,188,859

639,875

Financial Leases

1,543,691

1,053,567

1,206,321

427,945

Small Business Loan

-

-

156,598

122,353

Total

7,593,834

4,143,907

8,784,199

6,151,076

Sensitivity analysis

The variables with the greatest influence for each country on the expected credit loss (ECL) assessment for the loan portfolio and financial leasing are:

Colombia:

GDP growth: due to the impact on the performance of companies and the valuation of collaterals;
Fiscal Budget Balance: due to its significant impact on the companies’ probability of default (PD).

Panama:

GDP growth: due to the impact on the performance of companies and the valuation of collaterals;
Unemployment rate: due to its significant impact on the clients’ repayment capacity.

El Salvador:

GDP growth: due to the impact on the performance of companies and the valuation of collaterals;
Current account deficit: due to its significant impact on the companies’ probability of default (PD).

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Guatemala:

GDP growth: due to the impact on the performance of companies and the valuation of collaterals;
Interest rates: because of its direct impact on the obligations’ repayment.

The change in the expected credit losses (ECL) at 31 of December 2021, as a result of a possible positive or negative 1% change in those variables were assessed based on the assumptions used to calculate the ECL for each of the scenarios: base, optimistic and pessimistic, as following:

Fiscal Budget Balance – Current account deficit – Inflation – Interest Rate

In Millions of COP

[+1%]

Unchanged

[-1%]

[+1%]

(226,212)

(102,482)

27,251

GDP Growth

Unchanged

(123,730)

-

129,733

[-1%]

(3,241)

120,489

250,222

The Bank has estimated the impact on the expected credit loss (ECL) assuming the forward-looking scenarios (e.g. optimistic and pessimistic) were weighted 100% instead of applying scenario probability weights across the two scenarios. The table below shows the impact on the expected credit loss (ECL) for each methodology:

December 31, 2021

Optimistic

Pessimistic

Optimistic

Pessimistic

In millions of COP

Collective methodology

(179,919)

166,619

(819,971)

625,161

Collateral methodology

(405,438)

822,293

(314,094)

1,071,738

Individual methodology*

(146,251)

151,972

(134,434)

130,160

Total

(731,608)

1,140,884

(1,268,499)

1,827,059

*For individual methodology, the applied scenarios are the base in the optimistic scenario and the alternative in the pessimistic scenario with a weighting of 100% each.

e.     Credit Risk Management – Other Financial Instruments:

Each one of the positions that make up the portfolio complies with the policies and limits that seek to diminish credit risk exposure. Those policies are, among others:

Term Limits: Each borrower is evaluated by the Risk Committee, in which the result of the authorized model for this type of borrower is reviewed (quantitative and qualitative variables), which allows the Committee to establish the maximum term for which the Bank wishes to have exposure.
Credit Limits: Limits approved under the model and with authorization from the Risk Committee, as well as the exposure, are monitored in line or batch, in such a way that the presentation of excesses is mitigated.
Counterparty Limits: These limits, derived from the credit limits or from allocation models and are verified by the Front Office prior to the close of operations.
Master Agreement: These bilateral agreements describe the handling of operations between the counterparties in accordance with good international practices and that limit the legal and financial risk under the occurrence of events of default (failure to pay or delivery). Mitigation mechanisms, procedures to be carried out in the case of these events of default, special conditions by type of operation and that are applied to OTC derivatives, Repos and other securities financing transactions, are all agreed upon.

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Margin Agreements: For OTC derivatives operations and other securities financing transactions, agreements that regulate the administration of guarantees, haircuts, adjustment periods, minimum transfer amounts, etc., and that limit risk for a period of time (one day, one week, etc.), are established for counterparties involved in the operation.
Counterparty Alerts: There are financial, qualitative and market indicators that allow the Bank to establish damages to the credit quality of an issuer or counterparty.

f.     Credit Quality Analysis - Other Financial Instruments:

In order to evaluate the credit quality of a counterparty or issuer (to determine a risk level or profile), the Bank relies on two rating systems: an external one and an internal one, both of which allow to identify a degree of risk differentiated by segment and country and to apply the policies that have been established for issuers or counterparties with different levels of risk, in order to limit the impact on liquidity and/or the income statement of the Bank.

External credit rating system is divided by the type of rating applied to each instrument or counterparty; in this way the geographic location, the term and the type of instrument allow the assignment of a rating according to the methodology that each examining agency uses.

Internal credit rating system: The “ratings or risk profiles” scale is created with a range of levels that go from low exposure to high exposure (this can be reported in numerical or alphanumerical scales), where the rating model is sustained by the implementation and analysis of qualitative and quantitative variables at sector level, which according to the relative analysis of each variable, determine credit quality; in this way the internal credit rating system aims to establish adequate margin in decision-making regarding the management of financial instruments.

Credit Quality Analysis of the Group

Debt instruments

Equity

Derivatives(1)

2021

2020

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Low Risk

24,183,394

25,567,960

256,916

274,916

1,047,939

1,078,261

Medium Risk

2,730,400

2,092,898

33,627

1,590

38,521

3,380

High Risk

1,920,034

1,343,064

12,526

5,767

3,661

1,207

Without Rating

-

-

177,084

305,934

-

10,509

Total

28,833,828

29,003,922

480,153

588,207

1,090,121

1,093,357

(1)For derivatives transactions counterparty risk is disclosed as long as the valuation is positive. Therefore, the value described here differs from the book value.

In accordance with the criteria and considerations specified in the internal rating allocation and external credit rating systems methodologies, the following schemes of relation can be established, according to credit quality given to each one of the qualification scales:

Low Risk: All investment grade positions (from AAA to BBB-), as well as those issuers that according to the information available (financial statements, relevant information, external ratings, CDS, among others) reflect adequate credit quality.

Medium Risk: All speculative grade positions (from BB+ to BB-), as well as those issuers that according to the available information (Financial statements, relevant information, external qualifications, CDS, among others) reflect weaknesses that could affect their financial situation in the medium term.

High Risk: All positions of speculative grade (from B+ to D), as well as those issuers that according to the information available (Financial statements, relevant information, external qualifications, CDS, among others) reflect a high probability of default of financial obligations or that already have failed to fulfill them.

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·      Financial credit quality of other financial instruments that are not in default nor impaired in value

Debt instruments: 100% of the debt instruments are not in default.

Equity: The positions do not represent significant risks.

Derivatives: 99.95% of the credit exposure does not present incidences of material default. The remaining percentage corresponds to default events at the end of the period.

·      Maximum exposure level to the credit risk given:

Maximum Exposure

Collateral*

Net Exposure

2021

2020

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Debt instruments

28,833,828

29,003,922

(1,214,692)

(2,529,943)

27,619,136

26,473,979

Derivatives **

1,090,121

1,093,357

(87)

(136)

1,090,034

1,093,221

Equity

480,153

588,207

-

-

480,153

588,207

Total

30,404,102

30,685,486

(1,214,779)

(2,530,079)

29,189,323

28,155,407

See Notes on this table:

*      Collateral Held (-) and Collateral Pledged (+)

**    Exposure in Derivatives with base in MTM (only positive values), netting by counterparty is applied

*    Debt instruments Book value 100%

*    Equity Instruments:

Shares:100%

Investment funds: Book value 100%

Analysis of the maturity of other financial instruments past due but not impaired
-Debt instruments: Portfolio does not present past due nor impaired assets.
-Equity: Portfolio does not present impaired assets.
-Derivatives: The past due assets are not material.
The information corresponding to the individual evaluation of impairment at the end of the period for other financial instruments, is detailed as follows:

Debt instruments

Exposure

Impairment

Final Exposure

2021

2020

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Fair Value

15,036,467

15,571,214

-

-

15,036,467

15,571,213

Amortized Cost

13,797,361

13,432,708

27,923

42,371

13,769,438

13,390,337

Total

28,833,828

29,003,922

27,923

42,371

28,805,905

28,961,550

Equity

Exposure

Impairment

Final Exposure

2021

2020

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Fair Value through profit or loss

85,244

69,426

-

-

85,244

69,426

Fair Value through OCI

394,909

518,781

-

-

394,909

518,781

Total

480,153

588,207

-

-

480,153

588,207

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Collateral- other financial instruments:

Level of collateral: Respect to the type of asset or operation, a collateral level is determined according to the policies defined for each product and the market where the operation is carried out.

Assets held as collateral in organized markets: The only assets that can be received as collateral are those defined by the central counterparties, the stock market where the operation is negotiated, those assets that are settled separately in different contracts or documents, which can be managed by each organization and must comply with the investment policies defined by the Bank, taking into account the credit limit for each type of asset or operation received or delivered, which collateral received are the best credit quality and liquidity.

Assets received as bilateral collateral between counterparties: The collateral accepted in international OTC derivative operations is agreed on bilaterally in the Credit Support Annex (CSA)3 and with fulfillment in cash in dollars and managed by ClearStream. This company acts on behalf of Bancolombia for making international margin calls and providing a better management of the collateral.

3 A Credit Support Annex (CSA) provides credit protection by setting forth the rules governing the mutual posting of collateral. CSAs are used in documenting collateral arrangements between two parties that trade privately negotiated (over-the-counter) derivative securities. The trade is documented under a standard contract called a master agreement, developed by the International Swaps and Derivatives Association (ISDA).

Collateral adjustments for margin agreements: The adjustments will be determined by the criteria applied by both the external and internal regulations in effect, and at the same time, mitigation standards are maintained so that the operation fulfills the liquidity and solidity criteria for settlement. Among the main characteristics by product or market, we have:

-With respect to the derivative operations, these are carried out daily, with threshold levels of zero for the majority of counterparties, which reduces the exposure to a term that does not exceed 10 days, according to Basel.
-For buy-sell backs, repos and other securities financing transactions, daily monitoring is done in order to establish the need to adjust the collateral in such a way that these are applied in as little time as possible, according to the contracts or market conditions.
-For all international counterparties, margin agreements that limit exposure to the maximum and with a daily adjustment period are celebrated. These margin agreements are celebrated under ISDA and GMRA (Global Master Repurchase Agreement)4  both for OTC derivatives and securities financing transactions.
-For every local counterparty, the local framework agreement is signed (agreement developed by the industry) and the mitigating actions to apply in each operation are agreed upon, whether for margin agreements, re-couponing, early termination, among others.
-For repos, buy-sell backs and other securities financing transactions, these are agreed upon by organized markets that in general implicate complying with haircut or additional collateral rules.
-The central counterparty carries out daily control and monitoring processes in order to comply with the rules imposed by these organizations in such a way that we are always making daily adjustments at the demanded collateral level.

Level of collateral held:

Collateral*

Main type of collateral

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Debt Securities

(1,214,692)

(2,529,943)

Government bonds (TES)

Government bonds (TES)

Derivatives

(87)

(136)

Cash

Cash

Equity

-

-

Total

(1,214,779)

(2,530,079)

See Notes on this table:

*      Collateral Held (-) and Collateral Pledged (+)

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g.     Credit risk concentration - other financial instruments:

According to the regulations, the Bank must control on a daily basis the risk of positions of the Bank’s companies where the same issuer or counterparty stands, below the legal limits.

By the same way, the positions of the Bank are verified in respect of the authorized risk levels in each country in order to guarantee the alerts and positions limits, that are considered outside of the Bank risk appetite.

4 GMRA: It is a model legal agreement designed for parties transacting repos and is published by the International Capital Market Association (ICMA), which is the body representing the bond and repo markets in Europe.

Risk exposure by economic sector and risk region

Debt instruments

Equity

Derivative

2021

2020

2021

2020

2021

2020

Maximum Exposure to Credit Risk

Sector Concentration

Corporate

3,149,784

4,731,926

248,457

419,236

224,762

527,599

Financial

4,437,972

1,717,723

199,500

87,044

511,994

546,356

Government

21,246,072

22,554,273

-

-

-

-

Funds ETF

-

-

32,196

81,927

353,365

19,402

Total

28,833,828

29,003,922

480,153

588,207

1,090,121

1,093,357

Concentration by Region

North America

5,275,608

5,195,358

1,806

2

67,379

34,164

Latin America

23,457,650

23,443,701

443,390

538,676

352,541

600,339

Europe

-

109,161

-

-

306,683

458,854

Others (Includes Funds and ETF)

100,570

255,702

34,957

49,529

363,518

-

Total

28,833,828

29,003,922

480,153

588,207

1,090,121

1,093,357

Risk exposure by credit rating

Other financial instruments

2021

2020

Maximum Exposure to Credit Risk

Sovereign Risk

11,714,435

9,964,881

AAA

6,566,489

9,645,217

AA+

3,068,211

1,781,437

AA

103,626

153,263

AA-

23,858

450,328

A+

441,670

803,321

A

84,104

676,205

A-

661,994

307,795

BBB+

560,987

659,735

BBB

307,309

1,424,257

BBB-

1,955,566

1,054,698

Other

4,738,768

3,447,906

Not rated

177,085

316,443

Total

30,404,102

30,685,486

At the end of the year, Bank’s positions are not in excess of the concentration limit, according to the applicable laws.

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Effects of Covid-19

The last quarter of 2021 presented a greater normalization of the economy, driven by a strengthening of domestic demand, so the Central Bank adjusted the monetary policy rate twice, in October and December, by increasing at each meeting of the board 50 bps, placing the interest rate at 3% from the 2.5% observed in September. These increases were based on data related to inflation. Annual inflation ended the year at 5.62%, with the increase in food and non-alcoholic beverages and Accommodation, water, electricity, gas and other fuels divisions contributing to this high figure compared to the end of 2020.

In international fixed income, the beginning of tapering was observed with reductions of 15 billion dollars in the purchase of assets, with which an increase in rates by the Fed is expected, so the treasury market suffered strong devaluations despite having had a strong rebound in the first 3 quarters of 2021, however, there are additional pressures on prices due to the behavior of economic activity in large economies due to uncertainties caused by the container crisis and a possible resurgence of the Covid-19 virus with the new Omicron variant.

International fixed income: The expectation of devaluation of US treasury securities continues, explained by an increase in Fed interest rates, an increase in global inflation affecting emerging economies, explained by higher logistics and transport costs and a less dynamic labor market, thus revealing a greater aversion to investment.

Local fixed income: For December, 2021 the monthly trading volume of the TES in the COP and UVR references was reduced to 27.3 Bn, with which there was a decrease of 35.7% versus November, however, there  was an increase of 63% per year, mainly concentrated in TES COP 2024 and TES UVR 2023.

The local stock market was affected by the Covid-19 pandemic, the COLCAP stock index as of 12/31/2021 accumulated an annual decrease of (-1.87%) declining from 1437.89 from 12/31/2020 to 1410.97 at the end of 2021. This is mainly explained by the level of uncertainty at a global level. Despite this, the trading volumes increased with respect to 2020 due to the start of vaccination against COVID-19, the stimuli granted by large economies for economic reactivation and particulary to the takeover bids offered by Gilinsky group on the Sura and Nutresa stocks.

At the end of 2021, the buying flows of local shares, for the most part, were from foreign investors, however, this is a risk factor because it is not capital that is established in the long term within the country. This had implications for the exchange rate during the course of 2021 due to the outflow of investments, reversal of operations and profittaking. The performance for the beginning of the year in the local market is due to returns in companies in cyclical sectors such as financial or infrastructure that, despite maintaining latent risks on the credit side, agents see potential for valorization.

As of December 2021, the consumer confidence index (ICC) presented a balance of (-7%), which indicates a decrease of 5.6 pps compared to November, this decrease is explained by lower consumer expectations in the general economic conditions of the country, however, so far in 2021 a better perception of Colombian households and a willingness to buy durable goods was evidenced, vehicles and housing.

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31.2 Market risk

Market risk refers to the risk of losses in the Bank’s treasury book due to changes in equity prices, interest rates, foreign-exchange rates and other indicators whose values are set in a public market. It also refers to the probability of unexpected changes in net interest income and equity economic value as a result of a change in market interest rates.

Market risk stems from the following activities at the Bank:

a)    Trading: includes purchase - sale and positioning mainly in fixed income securities, equities, currencies and derivatives, as well as the financial services provided to customers, such as brokerage. Trading instruments are recorded in the treasury book and are managed by the Treasury Division which is also responsible for the aggregated management of exchange rate exposures arising from the banking book and treasury book.

b)    Balance sheet management: refers to the assets and liabilities management, due to mismatches in maturities and repricing of them. The Assets Liability Management Division is responsible for the balance sheet management, preserving the stability of the financial margin and the equity economic value, maintaining adequate levels of liquidity and solvency. Non-trading instruments are recorded in the Bank’s banking book (the “Banking Book”), which includes primarily loans, time deposits, checking accounts and savings accounts.

In the Bank, the market risks are identified, measured, monitored, controlled and reported in order to support the decision-making process for their mitigation, and to create greater shareholder value added.

The guidelines, policies and methodologies for market risks management are approved by the Board of Directors, thus guaranteeing the congruence and consistency in the risk appetite among subsidiaries. Each country has a local Market and Liquidity Risk Management Office that applies at an individual level the principles of the Bank´s Market Risks Management Strategy. The Board of Directors and senior management have formalized the policies, procedures, strategies and rules of action for market risk administration in its “Market Risk Manual”. This manual defines the roles and responsibilities within each subdivision of the Bank and their interaction to ensure adequate market risk administration.

The Bank´s Market and Liquidity Risks Management Office, responsible for monitoring and permanently controlling compliance with the limits established, is set up with clear independence from the trading and businesses units, ensuring enforcement authority. This independent control function is complemented by regular reviews conducted by the Internal Audit.

The Bank’s Market and Liquidity Risks Management Office is responsible for: (a) identifying, measuring, monitoring, and controlling the market risk inherent in the Bank’s businesses: (b) the Bank’s exposure under stress scenarios and confirming compliance with the Bank’s risk management policies: (c) designing the methodologies for valuation of the market value of certain securities and financial instruments: (d) reporting to senior management and the Board of Directors any violation of the Bank’s risk management policies: (e) reporting to the senior management on a daily basis the levels of market risk associated with the trading instruments recorded in its treasury book, and (f) proposing policies to the Board of Directors and to senior management that ensure the maintenance of predetermined risk levels. The Bank has also implemented an approval process for new products across each of its subdivisions. This process is designed to ensure that each subdivision is prepared to incorporate the new product into its procedures, that every risk is considered before the product is incorporated and that approval is obtained from the Board of Directors before the new product can be sold.

Market risks arising from trading instruments are measured at the Bank using two different Value at Risk (VaR) methodologies: the standard methodology required by the SFC, and the internal methodology of historical simulation. The standard methodology is established by “Chapter XXI of the Basic Accounting Circular”, based on the model recommended by the Amendment to the Capital Accord to Incorporate Market Risks of Basel Committee. The internal methodology of weighted historical simulation uses a confidence level of 99%, a holding period of 10 days, and a time frame of one year or at least 250 days from the reference date of the VaR calculation is used, obtained from the reference date of calculating the VaR. The standard methodology is used to report the market risk exposure to the Financial Superintendency and is also used to measure the capital requirements for the Bank, therefore the analysis below is based on information obtained from this model.

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The Bank’s VaR limits structure for trading activities, is sufficiently granular to conduct an effective control of the various types of market risk factors on which an exposure is held. It ensures that the market risk is not concentrated in certain asset classes and maximizes the portfolio diversification effect. These limits are defined by companies, products or by risk takers. The majority of the limits are based on the maximum VaR values to which a certain portfolio can be exposed, nevertheless, loss triggers, stop loss and sensitivity warning levels are also set, especially in the derivatives portfolios. The limits are approved by the Board of Directors, and set based on factors such as tolerance for losses, capital resources and market´s complexity and volatility. They are monitored daily, and their excesses or violations are reported to the Board of Directors and the Risk Committee.

Additional measurements like stress tests are done, to identify extreme unusual situations that could cause severe losses. Stress simulations include historical events and hypothetical scenarios. Back testing or model validation techniques through comparison of predicted and actual loss level are applied on a regular basis to analyze and contrast the accuracy of the VaR calculation methodology in order to confirm its reliability, and make adjustments to the models if necessary.

Within the control and monitoring processes of market risks, reports are elaborated on a daily and monthly basis. They include an analysis of the most relevant risk measures and allow for monitoring the exposure levels to market risks and to the legal and internal limits established for each one of the levels of the Bank. These reports are taken as an input for the decision-making process in the different Committees and management of the Bank.

Market Risk Management

The following section describes the market risks to which the Bank is exposed and the tools and methodologies used to measure these risks as of December 31, 2021. The Bank faces market risk as a consequence of its lending, trading and investments businesses.

The Bank uses VaR calculation to limit its exposure to the market risk of its Treasury Book. The Board of Directors is responsible for establishing the maximum VaR based on its assessment of the appropriate level of risk for Bancolombia. The Risks Committee is responsible for establishing the maximum VaR for each company and the Propietary Trading Risks Committee is responsible for establishing the maximum VaR by type of investment. These limits are supervised on a daily basis by the Market Risk Management Office.

For managing the interest rate risk from banking activities, the Bank analyzes the interest rate mismatches between its interest earning assets and its interest bearing liabilities. In addition, the foreign currency exchange rate exposures arising from the banking book are provided to the Treasury Division where these positions are aggregated and managed.

a.     Measurement of market risk of trading instruments

The Bank currently measures the treasury book exposure to market risk (including OTC derivatives positions) as well as the currency risk exposure of the banking book, which is provided to the Treasury Division, using a VaR methodology established in accordance with “Chapter XXI of the Basic Accounting Circular”, issued by the SFC.

The VaR methodology established by “Chapter XXI of the Basic Accounting Circular” is based on the model recommended by the Amendment to the Capital Accord to Incorporate Market Risks of Basel Committee, which focuses on the treasury book and excludes investments classified as amortized cost which are not being given as collateral and any other investment that comprises the banking book, such as non-trading positions excluding the value of the currency the risk position stemming from investment in affiliated but not consolidated entities denominated in foreign currencies. In addition, the methodology aggregates all risks by the use of correlations, through an allocation system based on defined zones and bands, affected by given sensitivity factors.

The total market risk for the Bank is calculated by the arithmetical aggregation of the VaR calculated for each subsidiary. The aggregated VaR is reflected in the Bank’s Capital Adequacy (Solvency) ratio, in accordance with Decree 2555 de 2010.

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For purposes of VaR calculations, a risk exposure category is any market variable that is able to influence potential changes in the portfolio value. Taking into account a given risk exposure, the VaR model assesses the maximum loss not exceeded, over a given period of time. The fluctuations in the portfolio’s VaR depend on volatility, modified duration and positions changes relating to the different instruments that are subject to market risk.

The relevant risk exposure categories for which VaR is computed by the Bank according to “Chapter XXI, Appendix 1 of the Basic Accounting Circular” are: (i) interest rate risks relating to local currency, foreign currency and UVR; (ii) currency risk; (iii) stock price risk; (iv) fund risk. and (v) credit default swaps risk.

·      Interest Rate Risk (Treasury Book)

The interest rate risk is the probability of decrease in the market value of the position due to fluctuations in market interest rates. The Bank calculates the interest rate risk for positions in local currency, foreign currency and UVR separately; in accordance with Chapter XXI of the Basic Accounting Circular issued by the SFC.

In the first instance, the interest rate risk exposure is determined by the sensitivity calculation for the net position of each instrument. This sensitivity is calculated as the net value market product, its corresponding modified duration and the estimated variation of interest rates. The possible variations in the interest rates are established by the SFC according to the historical behavior of these variables in the markets, and they are a function of the duration and currency, as seen in the following table.

Modified Duration

Changes in Interest Rates (bps)

Zone

Band

Lower Limit

Upper Limit

Legal Currency

UVR

Foreign Currency

1

0

0.08

274

274

100

Zone 1

2

0.08

0.25

268

274

100

3

0.25

0.5

259

274

100

4

0.5

1

233

274

100

5

1

1.9

222

250

90

Zone 2

6

1.9

2.8

222

250

80

7

2.8

3.6

211

220

75

8

3.6

4.3

211

220

75

9

4.3

5.7

172

200

70

10

5.7

7.3

162

170

65

Zone 3

11

7.3

9.3

162

170

60

12

9.3

10.6

162

170

60

13

10.6

12

162

170

60

14

12

20

162

170

60

15

20

162

170

60

Once the sensitivity factor is calculated for each position, the modified duration is then used to classify each position within its corresponding band. A net sensitivity is then calculated for each band, by determining the difference between the sum of all long-positions and the sum of all short-positions. Then a net position is calculated for each zone (which consists of a series of bands) determined by the SFC. The final step is to make adjustments within each band, across bands and within each zone, which results in a final number that is the interest rate risk VaR by currency. Each adjustment is performed following the guidelines established by the SFC.

The Bank’s exposure to interest risk primarily arises from investments in Colombian government’s treasury bonds (TES).

·      Currency (Treasury and Banking Book), Equity (Treasury Book) and Fund (Treasury Book) Risk

The VaR model uses a sensitivity factor to calculate the probability of loss due to fluctuations in the price of stocks, funds and currencies in which the Bank maintains a position. As previously indicated, the methodology used in these financial statements to measure such risk consists of computing VaR, which is derived by multiplying the position by the maximum

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probable variation in the price of such positions (“∆p”). The (“∆p”) is determined by the SFC, as shown in the following table:

Currency

Sensitivity Factor

United States Dollar

12.49

%

Euro

11.00

%

Other currencies

13.02

%

Equity and Fund Risk

14.70

%

The SFC according to historical market performance establishes the interest rate’s fluctuations and the sensitivity factors for currency, equity and fund risk used in the model.

·      Total Market Risk VaR

The total market risk VaR is calculated as the algebraic sum of the interest rate risk, the currency risk, the stock price risk, fund risk and the credit default swaps risk which are calculated as the algebraic sum of the Parent Company and each of its subsidiaries’ exposure to these risks. Currently Bancolombia Group does not present exposure to credit default swaps risk.

The total market risk VaR, had a 0.7% increase going from COP 811,247 in December 31st, 2020 to COP 817,301 as of December 31st, 2021. An increase in the risk of collective portfolios is highlighted, offset by a lower level of exchange rate risk. Exposure to interest rate risk continues to lead the risk of Bancolombia Group and registered an increase of 0.2%, as a result of the increase in fixed income investments.

The following table presents the total change on market risk and every risk factor.

December 2021

In millions of COP

Factor

December 31

Average

Maximum

Minimum

Interest Rate

403,556

407,530

450,774

347,163

Exchange Rate

88,477

82,247

98,848

63,375

Share Price

99,895

96,543

103,187

91,944

Collective Portfolios

225,373

221,810

225,892

216,153

Total Value at Risk

817,301

808,130

862,101

743,910

December 2020

In millions of COP

Factor

December 31

Average

Maximum

Minimum

Interest Rate

402,882

340,886

402,882

286,283

Exchange Rate

95,926

421,716

1,344,673

54,056

Share Price

98,131

99,033

130,654

89,564

Collective Portfolios

214,308

214,415

218,487

208,928

Total Value at Risk

811,247

1,076,050

1,974,758

673,680

·      Assumptions and Limitations of VaR Models

Although VaR models represent a recognized tool for risk management, they have inherent limitations, including reliance on historical data that may not be indicative of future market conditions or trading patterns. Accordingly, VaR models should not be viewed as predictive of future results. The Bank may incur losses that could be materially in excess of the amounts indicated by the models on a particular trading day or over a period of time, and there have been instances when results have fallen outside the values generated by the Bank’s VaR models. A VaR model does not calculate the greatest possible loss. The results of these models and analysis thereof are subject to the reasonable judgment of the Bank’s risk management personnel.

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b. Non-trading instruments market risk measurement

The banking book’s relevant risk exposure is interest rate risk, which is the probability of unexpected changes in net interest income as a result of a change in market interest rates. Changes in interest rates affect the Bank’s earnings because of timing differences on the repricing of the assets and liabilities. The Bank manages the interest rate risk arising from banking activities in non-trading instruments by analyzing the interest rate mismatches between its interest earning assets and its interest bearing liabilities. The foreign currency exchange rate exposures arising from the banking book are provided to the Treasury Division where these positions are aggregated and managed.

·      Interest Risk Exposure (Banking Book)

The Bank has performed a sensitivity analysis of market risk sensitive instruments estimating the impact on the net interest income of each position in the Banking Book, using a repricing model and assuming positive parallel shifts of 100 basis points (bps).

The table 1 provides information about Bancolombia’s interest rate sensitivity for the statement of financial position items comprising the Banking Book.

Table 1. Sensitivity to Interest Rate Risk of the Banking Book

The chart below provides information about Bancolombia’s interest rate risk sensitivity in local currency (COP) at December 31, 2021 and December 31, 2020:

December 31, 2021

December 31, 2020

In millions of COP

Assets sensitivity 100 bps

859,122

759,905

Liabilities sensitivity 100 bps

419,027

399,109

Net interest income sensitivity 100 bps

440,095

360,796

The chart below provides information about Bancolombia’s interest rate risk sensitivity in foreign currency (US dollars) at December 31, 2020 and December 31, 2019:

December 31, 2021

December 31, 2020

In Thousands of USD

Assets sensitivity 100 bps

77,106

68,577

Liabilities sensitivity 100 bps

55,786

58,009

Net interest income sensitivity 100 bps

21,320

10,568

A positive net sensitivity denotes a higher sensitivity of assets than of liabilities and implies that a rise in interest rates will positively affect the Bank´s net interest income. A negative sensitivity denotes a higher sensitivity of liabilities than of assets and implies that a rise in interest rates will negatively affect the Bank´s net interest income. In the event of a decrease in interest rates, the impacts on net interest income would be opposite to those described above.

Total Exposure:

As of December 31, 2021, the net interest income sensitivity in local currency for the banking book instruments, entered for other than trading purposes with positive parallel shifts of 100 basis points was COP 440,094. The change in the net interest income sensitivity between 2021 and 2020 is due to the increase in the sensitivity of float loans.

On the other hand, the net interest income sensitivity in foreign currency, assuming the same parallel shift of 100 basis points, was USD 21,320 at December 31, 2021, compared with USD 10,568 at December 31, 2020. The increase in net interest income sensitivity due to interest rate risk between 2020 and 2019 occurred due to the  increase  in float loans.

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Assumptions and limitations:

Net interest income sensitivity analysis is based on the repricing model and considers the following key assumptions: (a) does not consider prepayments, new operations, defaults, etc., (b); the fixed rate instruments sensitivity, includes the amounts with maturity lower than one year and assumes these will be disbursed at market interest rates and (c) changes in interest rate occur immediately and parallel in the yield curves from assets and liabilities for different maturities.

·      Structural equity risk exposure (Banking Book)

Bancolombia’s investment banking affiliate, in its role of financial corporation, holds, directly and through its affiliated companies, structural equity investments. These positions are maintained mostly in the industrial and financial sectors. The market value of those investments incresed by 23% during the year, from COP 40,502 million as of December 31 st, 2020 to COP 49,925 million as of December 31, 2021, as a result mainly driven by the increase in the market value of the investments in Enka Shares.

The structural equity positions are exposed to market risk. Sensitivity calculations are made for those positions:

December 31, 2021

December 31, 2020

Fair Value

49,925

40,502

Delta

14.70

%

14.70

%

Sensitivity

7,339

5,954

A negative impact of 14.7%, applied to the market value, produces a decrease of COP 7 billion in the structural equity investments market value, from COP 50 billion to COP 43 billion.

31.3        Liquidity risk

Liquidity risk is defined as the inability of a financial firm to meet its debt obligations without incurring unacceptably large losses. Thus, funding liquidity risk is the risk that a firm will not be able to meet its current and future cash flow and collateral needs, both expected and unexpected, without materially affecting its daily operations or overall financial condition. The Bank is sensitive to funding liquidity risk since debt maturity transformation is one of its key business areas.

At the Bank, liquidity prevails over any objective of growth or revenue. Managing liquidity has always been a fundamental pillar of its business strategy, together with capital, in supporting its statement of financial position.

The Bank’s liquidity management model promotes the autonomy of subsidiaries, which must be self-sufficient in their structural funding. Each subsidiary is responsible for meeting the liquidity needs of its current and future activity, within a framework of management coordination at the Bank level. The metrics used to control liquidity risk are developed based on common and homogeneous concepts, but analysis and adaptation are made by each subsidiary.

In line with best governance practices, the Bank has established a clear division of function between executing liquidity management, responsibility of the Asset and Liability Division, and their monitoring and control, responsibility of the Market and Liquidity Risks Management Office.

The different authorities of senior management define the policies and guidelines for managing liquidity risk. These authorities are the Board of Directors, the Risk Committee, and senior management of the Parent Company, which set the risk appetite and define the financial strategy. The ALCO committees (Asset and liability committee) define the objective positioning of liquidity and the strategies that ensure the funding needs derived from businesses. The ALM division (Asset and liability management) and the Market and Liquidity Risks Management Office support the mentioned committees, which elaborate analysis and management proposals, and control compliance with the limits established.

Liquidity Risks Management Office is responsible for proposing the minimum amount of the liquidity reserve, the policies of the liquidity portfolio, defining premises and metrics in order to model the behaviour of the cash flows, proposing and

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monitoring liquidity limits in line with the Bank's risk appetite, simulating stress scenarios, evaluating and reporting the risks inherent to new products and operations; and submitting the reports required by the internal authorities for decision-making, as well as by regulators. All of the above activities are verified and evaluated by the Internal Audit.

The measures to control liquidity risk include maintaining a portfolio of highly liquid assets, and the definition of triggers and liquidity limits, which enable evaluating the level of exposure of each one of the entities in a proactive way.

The methodologies used to control liquidity risk include the liquidity gaps and stress scenarios. The liquidity gaps measure the mismatches of assets, liabilities and off-balance sheet position´s cash flows, separately for local currency and foreign currency. Regulatory metrics are also applied, in which the contractual maturities are used; and internal models in which the cash flows are adjusted by different ratios, to reflect a more accurate behaviour.

Periodically, a validation of the policies, limits, processes, methodologies and tools to evaluate liquidity risk exposure is performed, in order to establish its pertinence and functionality, and to carry out the necessary adjustments. The Market and Liquidity Risks Management Office elaborate reports daily, weekly and monthly basis in order to monitor the exposure levels and the limits and triggers set up, and to support the decision-making process.

Each subsidiary has its own liquidity contingency plan, which is tested annually. These contingency plans procure the optimization of different funding sources, including obtaining additional funding from the Parent Company.

Liquidity risk management

The Bank’s Board of Directors sets the strategy for managing liquidity risk and delegates responsibility for oversight of the implementation of this policy to ALCO committee that approves the Bank’s liquidity policies and procedures. The Treasury Division manages the Bank’s liquidity position on a day-to-day basis and reviews daily reports covering the liquidity position. A summary report, including any exceptions and remedial action taken, is submitted regularly to Risk Committee and ALCO committees.

a.     Liquidity risk exposure:

In order to estimate liquidity risk, the Bank measures a liquidity coverage ratio to ensure holding liquid assets sufficient to cover potential net cash outflows over 30 days. This indicator allows the Bank to meet liquidity coverage for the next month. The liquidity coverage ratio is presented as follows:

Liquidity Coverage Ratio

December 31, 2021

December 31, 2020

Net cash outflows into 30 days**

15,897,163

14,073,878

Liquid Assets

44,198,889

37,757,819

Liquidity coverage ratio*

278.03

%

268.28

%

*    The minimum level required of the liquidity coverage ratio by the legal norm is 100%.  

**  Net cash outflows into 30 days: (Interbank borrowings, Financial assets investments, Loans and advances to customers, Derivative financial instruments), minus 30 days contractual maturities of liabilities. Demand deposit Time deposits, Interbank deposits Borrowings from other financial institutions Debt instruments, Derivative financial instruments.

b.     Liquid Assets

One of the main guidelines of the Bank is to maintain a solid liquidity position, therefore, the ALCO Committee, has established a minimum level of liquid assets, based on the funding needs of each subsidiary, to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when they are due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the Bank’s reputation.

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The following table shows the liquid assets held by Bank:

Liquid Assets(1)

December 31, 2021

December 31, 2020

High quality liquid assets*

Cash

22,641,516

18,356,375

High quality liquid securities

18,258,002

16,729,107

Other Liquid Assets

Other securities**

3,299,371

2,672,337

Total Liquid Assets

44,198,889

37,757,819

(1)Cash and those liquid assets received by the Central Bank for its operations expansion and monetary contraction are the assets with highest liquidity. Liquid assets are adjusted by a haircut. The following are considered as liquid assets: cash, repos held for trading and investments held for trading in listed shares in Colombia’s stock exchange, in investment funds units or in other trading debt instruments.

*      High-quality liquid assets: cash and shares that are eligible to be reportable or repo operations, in addition to those liquid assets that the Central Bank receives for its monetary expansion and contraction operations described in paragraph 3.1.1 of the Foreign Regulatory Circular DODM-142 of the Bank of the Republic.

**   Other Securities: Securities issued by financial and corporate entities.

c.     Contractual maturities of financial assets

The tables below set out the remaining contractual maturities of principal and interest balances of the Group’s financial assets:

Contractual maturities of financial assets December 31, 2021

Financial Assets

0 - 1 Year

1 - 3 Years

3 - 5 Years

More than 5 years

Cash and balances with central bank

23,147,676

-

-

-

Interbank borrowings - Repurchase agreements

2,815,395

16,009

-

-

Financial assets investments

12,928,653

12,045,202

3,367,322

3,776,184

Loans and advances to customers

79,699,695

77,406,800

48,316,830

82,004,125

Derivative financial instruments

7,113,744

2,996,618

1,423,639

1,150,230

Total financial assets

125,705,163

92,464,629

53,107,791

86,930,539

Contractual maturities of financial assets December 31, 2020

Financial Assets

0 - 1 Year

1 - 3 Years

3 - 5 Years

More than 5 years

Cash and balances with central bank

20,185,074

-

-

-

Interbank borrowings - Repurchase agreements

3,749,640

35,310

-

-

Financial assets investments

12,991,981

10,019,356

3,898,989

4,062,918

Loans and advances to customers

65,699,670

65,425,431

41,214,446

67,751,331

Derivative financial instruments

6,340,313

2,516,756

799,226

976,658

Total financial assets

108,966,678

77,996,853

45,912,661

72,790,907

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d.     Contractual maturities of financial liabilities

The tables below set out the remaining contractual maturities of principal and interest balances of the Bank’s financial liabilities:

Contractual maturities of financial liabilities December 31, 2021

Financial Liabilities

0 - 1 Year

1 - 3 Years

3 - 5 Years

More than 5 years

Demand deposit from customers

147,346,348

-

-

-

Time deposits from customers

43,981,065

12,910,755

3,380,419

3,652,367

Interbank deposits-Repurchase agreements

1,613,808

7,241

-

-

Borrowings from other financial institutions

9,047,192

4,500,806

2,171,491

1,298,168

Debt securities in issue

6,772,372

4,958,788

5,917,577

9,021,223

Derivative financial instruments

6,946,974

2,898,219

1,714,709

1,857,768

Total financial liabilities

215,707,759

25,275,809

13,184,196

15,829,526

Contractual maturities of financial liabilities December 31, 2020

Financial Liabilities

0 - 1 Year

1 - 3 Years

3 - 5 Years

More than 5 years

Demand deposit from customers

118,041,884

-

-

-

Time deposits from customers

43,948,183

12,555,125

5,563,309

1,345,843

Interbank deposits-Repurchase agreements

2,937,007

38,892

-

-

Borrowings from other financial institutions

5,021,402

3,353,845

2,169,508

1,282,177

Debt securities in issue

1,684,715

6,932,978

6,261,008

7,950,753

Derivative financial instruments

6,090,360

2,353,515

760,880

1,096,024

Total financial liabilities

177,723,551

25,234,355

14,754,705

11,674,797

The expected cash flows for some financial assets and liabilities may vary significantly from their contractual maturity. The main differences are the following:

The demand deposits historically have maintained a tendency to remain stable.
The mortgages loans, in spite of having contractual maturity between 15 and 30 years, its average life is less than these terms.

e.     Financial guarantees

The tables below set out the remaining contractual maturities of the Group’s financial guarantees

December 31, 2021

0 - 1 Year

1 - 3 Years

3 - 5 Years

More than 5 years

In millions of COP

Financial guarantees

7,287,923

1,513,774

84,273

150,494

December 31, 2020

0 - 1 Year

1 - 3 Years

3 - 5 Years

More than 5 years

In millions of COP

Financial guarantees

3,917,713

3,568,858

42,788

144,157

Interest Rate Benchmark Reform

As part of the LIBOR benchmark reform that is being implemented since 2017 by the Financial Conduct Authority of the UK, in March of the present year, it was announced that the publication of LIBOR on a representative basis will cease for the one-week and two-month USD LIBOR settings immediately after December 31, 2021, and the remaining USD LIBOR settings immediately after June 30, 2023.

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In order to address the discontinuation of LIBOR, in 2020, a corporate project was created within Bancolombia, in order to carry out the analysis of the impacts and generate a work plan to face the changes associated with the discontinuation of LIBOR and to migrate towards risk-free rates. The project is in an implementation stage, it currently has an assigned budget and an interdisciplinary work team made up of the areas of: products, legal, processes, technology, projects, who address the discontinuation of LIBOR from different work fronts focused on structuring and executing work plans.

The Project has identified impacts in the following products:

Loans in USD
Term deposits in USD
International Factoring
Derivatives: Interest Rate Swaps (IRS) in USD and Cross Currency Swaps (CCS) in USD
Bonds in USD
International Leasing
USD Loans with international banks

The project has achieved the following milestones:

Initial technological and processes adjustments for the development of products referencing the new rate (SOFR)
Implementation of fallback language in loan contracts and derivatives confirmations and ISDA protocol adherence
SOFR rate approval by GAP Committee and the Risk Committee of the Board of Directors
An internal communication scheme has been implemented, which consists of sending quarterly newsletters with project progress and action plans to stakeholders involved informed, as well as communications to the Bank's internal team in order to provide them with a training on the discontinuation of LIBOR. Additionally, a communication plan has been established with clients, which includes the publication of articles in specialized media and emails with information, sent directly to clients. It also includes one-to-one meetings with clients.
A work plan has been set up. It includes exposure measurement, impact assessment, systems adjustments. It also includes development of products in the new reference rate, analyzing and implementing appropriate "fallback language" and designing a strategy to approach clients.  Monitoring and adjustments to the implementation plan are carried out periodically.
Answer has been given to regulatory entities regarding this transition process to risk-free rates.

December 31, 2020

In millions of COP

USD LIBOR1

Assets

Loans

16,144,745

Bonds

522,796

Derivatives

124,822

Total Assets

16,792,363

Liabilities

Loans

5,526,743

Term deposits

3,168

Total Liabilities

5,529,911

1Cessation date: USD LIBOR 06/30/23. Portfolio balances and market value of derivative transactions outstanding at December 31, 2021

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December 31, 2021

In millions of COP

USD LIBOR1

Assets

Loans

24,077,401

Bonds

954,238

Derivatives

170,402

Total Assets

25,202,041

Liabilities

Loans

4,123,825

Term deposits

11,700

Total Liabilities

4,135,525

1Cessation date: USD LIBOR 06/30/23. Portfolio balances and market value of derivative transactions outstanding at December 30, 2021.

Risk

Any failure by market participants, such as the Bank, and regulators to successfully introduce benchmark rates to replace LIBOR and implement effective transitional arrangements to address the discontinuation of LIBOR could result in disruption of the financial and capital markets. In addition, the transition process to an alternative reference rate could impact the Bank’s business, financial condition or result of operations, as a result of:

An adverse impact in pricing, liquidity, value, return and trading for a broad array of financial products, loans and derivatives that are included in the Bank’s financial assets and liabilities.
Extensive changes to internal processes and documentation that contain references to LIBOR or use formulas that depend on LIBOR.
Disputes, litigation or other actions with counterparties regarding the interpretation and enforceability of provisions in LIBOR -based products such as fallback language or other related provisions.
The transition and development of appropriate systems and models to effectively transition the Bank’s risk management processes from LIBOR -based products to those based on one or more alternative reference rates in a timely manner; and
An increase in prepayments of LIBOR -linked loans by the Bank’s clients.

From January 2022, products indexed to the SOFR rate began to be offered, additionally it was defined not to carry new operations indexed to the LIBOR rate.

In turn, as an organization, we will focus during 2022 on the definitions for the transition process of operations that are indexed to LIBOR.

31.4 Capital management

The Capital Management function oversees Shareholders’ equity and Bancolombia’s capital structure, aiming for value generation through businesses related to financial activities and investments.

The goal is to have the enough capital to cover unexpected losses, and develope the business plan. To do so, the Capital and Corporate Investments area oversees Bancolombia’s capital ratios and uses several mechanisms to optimize such ratios according to forecasted business conditions.

The monitoring of corporate investments and shareholders’ equity, as well as different components of assets and associated risks, is executed for internal and external purposes. The results are presented to the Board of Directors and some support committees to make sure that all risks are properly managed and within risks appetite, guidelines, and regulation.

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Bancolombia’s management has the goal of maintaining the balance between an adequate capital allocation and value generation for shareholders. This way, business opportunities can be financed with internal funding or capital markets resources.

Bancolombia’s lending and deposit-taking activities are supervisor by the Superintendencia Financiera de Colombia, and that implies complying with Decree 1477 of 2018.

This decree standardized the definitions of regulatory capital according to Basel III standards. It also updated the risk adjusted capital consumption of assets and added capital buffers. New capital measures will be implemented from the current 4.5% basic solvency level and the 9% total solvency level.

Additionally, Bancolombia conducts stress test to estimate how the bank’s balance sheet, results and ratios during adverse scenarios. None of the stress test runs implies reaching solvency ratios below regulatory levels and therefore, we consider that capital levels are optimal at the end of 2021.

Between 2021 and 2024, after the complete implementation of the new capital standards, a minimum basic capital of 6% and a total capital ratio of 11.5% will be required, according to the following formulas:

Management aims its efforts towards shareholders’ equity strength, maintaining solvency ratios above regulatory minimums. According to External Guideline 025 of 2020, numeral 5, the Bank applied standards defined by the Basel Committee on Banking Supervision (also known as Basel III) in order to calculate solvency ratios and technical equity.

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The following table indicates Bancolombia’ s capital ratios for 2021 according to the new regulation implemented in Colombia:

Technical Capital

Asof

December 31, 2021

December 31, 2020

In millions of COP

Primary capital (Tier I)

25,513,812

20,824,348

Additional primary capital

-

-

Secondary capital (Tier II)

7,635,894

6,494,242

Technical capital deductions

14,599

14,231

Technical capital

33,135,107

27,304,359

Risk-weighted assets (RWA)

189,235,497

161,376,984

Market risk

8,685,251

8,570,279

Operational risk

16,035,309

15,268,313

Leverage level

304,076,581

264,425,656

Leverage level to RWA and others

8.39

%

7.88

%

Primary capital to RWA (Tier I)

11.92

%

11.24

%

Combined capital buffers

7.42

%

6.74

%

Secondary capital to RWA (Tier II)

11.92

%

11.24

%

Technical capital to RWA

15.49

%

14.74

%

Calculations based on the new definitions of Decree 1477 of 2018.

NOTE 32. SUBSEQUENT EVENTS

Approval of Consolidated Financial Statements

The consolidated financial statements were approved by the Board of Director on April 26, 2022.

Ordinary claim filed by Menelao Mora and Said Diaz:

On March 4, 2022, the Court of Appeals upheld the initial judgment and added US$261 for each plaintiff as an additional award for costs incurred. The Bank formally announced the filing of a request to null the sentence (“recurso de casación”) before the Supreme Court based on errors made in the consideration of the evidence as well as the legal grounds on which the decision was made. External counsel evaluated the risk level of the case and, accordingly, the Bank has established a provision of US$2,561.

PA FAI Calle 77 acquisition

On June 4, 2021, Bancolombia S.A. entered into an agreement with CCLA Colombia S.A.S. for the conditional assignment of the fiduciary rights of the Trust named PA FAI Calle 77, which owns the Nomad 77 Building located in the city of Bogotá (Colombia), which is the first project built for Multifamily rental housing in Colombia.  Bancolombia S.A. concluded that it has control over the PA FAI Calle 77 given that it has exposures, or rights, to variable returns from its involvement in the investee and also has the ability to use its power to affect returns from the rental housing activity, through its participation in executive committees, and has the capacity to direct the activity that most significantly affects returns of all business – namely, approval rights over the disposal of the real estate projects.  

The transaction was completed on March 1, 2022, upon Bancolombia S.A.’s obtaining the registration that qualifies it as a lessor of real estate for urban housing from the “Secretaría de Habitat” of Bogota. This registration was the condition to which the cession of the fiduciary rights was subject. Therefore, on March 1, 2022, the Group obtained control of the PA FAI Calle 77 Trust, and has an equity interest of 98%. This acquisition reflects the Group's objective to evolve its value

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proposition based on the current needs of the market, seeking to provide a differential service in the rental of housing real estate.

The consideration paid by Bancolombia S.A. was COP 56,968, which consisted of a cash advance of COP 29,025 on June 9, 2021 and settlement of an active financial leasing obligation that the previous owners had with the bank for COP 27,943.

The acquisition of the PA FAI Calle 77 Trust was accounted for in accordance with the acquisition method of IFRS 3. The purchase price was assigned to the assets and liabilities acquired based on their estimated fair values at the acquisition date.

The Bank opted to measure at fair value the non-controlling interest in the acquiree of 2.00%; at the acquisition date, the non-controlling interest amounted to COP 1,166.

The estimate of the fair value of the assets acquired and liabilities assumed was based on information available as of March 1, 2022. The Bank considers that this information provides a reasonable basis for determining fair values:

In millions of COP

Purchase Price Allocation:

Purchase price on June 9, 2021

56,968

Non-controlling interest at fair value

1,166

TOTAL

58,134

Fair value of net assets acquired:

Assets

Cash and cash equivalents

799

Accounts receivable

299

Premises and equipment, net

3

Investment property

60,849

Other assets

79

Total assets

62,029

Liability

Accounts payable

1,080

Deferred tax

283

Other liabilities

99

Total liabilities

1,462

Fair value of net assets acquired

60,567

Gain from a bargain purchase

2,433

The acquisition of PA FAI Calle 77 Trust resulted in the recognition of a gain from a bargain purchase of COP 2,433, which was recognized in the “Dividends and net income on equity investments” line item of the Consolidated Statement of Income. The amount of the identifiable net assets of the acquiree exceeds the fair value of the consideration transferred, plus the fair value of the non-controlling interest therein, due to the fact that the price was agreed to nine months before the effective transfer of control of the business.

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Acquisition-related cost

In connection with the acquisition, the Bank incurred costs which are recorded in the "Other administrative and general expenses" line item of the Consolidated Statement of Income.

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