GAAP
|
Non-GAAP
|
Cloud revenue of $219 million, growth of 31% year-over-year
|
Cloud revenue of $223 million, growth of 33% year-over-year
|
Total revenue of $435 million, growth of 1% year-over-year
|
Total revenue of $438 million, growth of 2% year-over-year
|
Cloud gross margin of 58.3% compared to 54.2% last year
|
Cloud gross margin of 67.6% compared to 63.8% last year
|
Operating income of $65 million compared to $78 million last year
|
Operating income of $132 million compared to $130 million last year
|
Operating margin of 15.0% compared to 18.0% last year
|
Operating margin of 30.1% compared to 30.2% last year
|
Diluted EPS of $0.83 compared to $0.95 last year
|
Diluted EPS of $1.61 compared to $1.58 last year
|
Operating cash flow of $167 million compared to $91 million last year
|
GAAP
|
Non-GAAP
|
Cloud revenue of $777 million, growth of 30% year-over-year
|
Cloud revenue of $786 million, growth of 31% year-over-year
|
Total revenue of $1,648 million, growth of 5% year-over-year
|
Total revenue of $1,657 million, growth of 5% year-over-year
|
Cloud gross margin of 56.3% compared to 51.3% last year
|
Cloud gross margin of 65.6% compared to 61.8% last year
|
Operating income of $242 million compared to $239 million last year
|
Operating income of $470 million compared to $434 million last year
|
Operating margin of 14.7% compared to 15.2% last year
|
Operating margin of 28.4% compared to 27.5% last year
|
Diluted EPS of $2.98 versus $2.88 last year, 3% growth year-over-year
|
Diluted EPS of $5.73 versus $5.31 last year, 8% growth year-over-year
|
Record cash flow from operations of $480 million compared to $374 million last year
|
NICE LTD. AND SUBSIDIARIES
|
||||
CONDENSED CONSOLIDATED BALANCE SHEETS
|
||||
U.S. dollars in thousands
|
December 31,
|
December 31,
|
|||||||
2020
|
2019
|
|||||||
Audited
|
Audited
|
|||||||
ASSETS
|
||||||||
CURRENT ASSETS:
|
||||||||
Cash and cash equivalents
|
$
|
442,267
|
$
|
228,323
|
||||
Short-term investments
|
1,021,613
|
210,772
|
||||||
Trade receivables
|
303,100
|
319,622
|
||||||
Prepaid expenses and other current assets
|
175,340
|
116,972
|
||||||
Total current assets
|
1,942,320
|
875,689
|
||||||
LONG-TERM ASSETS:
|
||||||||
Long-term investments
|
-
|
542,389
|
||||||
Property and equipment, net
|
137,785
|
141,647
|
||||||
Deferred tax assets
|
32,735
|
30,513
|
||||||
Other intangible assets, net
|
366,003
|
411,019
|
||||||
Operating lease right-of-use assets
|
97,162
|
106,196
|
||||||
Goodwill
|
1,503,252
|
1,378,418
|
||||||
Other long-term assets
|
153,660
|
124,034
|
||||||
Total long-term assets
|
2,290,597
|
2,734,216
|
||||||
TOTAL ASSETS
|
$
|
4,232,917
|
$
|
3,609,905
|
||||
LIABILITIES AND SHAREHOLDERS' EQUITY
|
||||||||
CURRENT LIABILITIES:
|
||||||||
Trade payables
|
$
|
33,132
|
$
|
30,376
|
||||
Deferred revenues and advances from customers
|
311,851
|
245,792
|
||||||
Current maturities of operating leases
|
22,412
|
21,519
|
||||||
Exchangeable senior notes
|
259,881
|
251,583
|
||||||
Accrued expenses and other liabilities
|
417,174
|
391,685
|
||||||
Total current liabilities
|
1,044,450
|
940,955
|
||||||
LONG-TERM LIABILITIES:
|
||||||||
Deferred revenues and advances from customers
|
36,295
|
26,045
|
||||||
Operating leases
|
92,262
|
103,490
|
||||||
Deferred tax liabilities
|
32,109
|
52,509
|
||||||
Long-term debt
|
421,337
|
213,313
|
||||||
Other long-term liabilities
|
17,980
|
16,327
|
||||||
Total long-term liabilities
|
599,983
|
411,684
|
||||||
SHAREHOLDERS' EQUITY
|
||||||||
NICE Ltd's equity
|
2,563,910
|
2,257,266
|
||||||
Non-controlling interests
|
24,574
|
-
|
||||||
Total shareholders' equity
|
2,588,484
|
2,257,266
|
||||||
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY
|
$
|
4,232,917
|
$
|
3,609,905
|
NICE LTD. AND SUBSIDIARIES
|
|||||||
CONSOLIDATED STATEMENTS OF INCOME
|
|||||||
U.S. dollars in thousands (except per share amounts)
|
Quarter ended
|
Year ended
|
|||||||||||||||
December 31,
|
December 31,
|
|||||||||||||||
2020
|
2019
|
2020
|
2019
|
|||||||||||||
Audited
|
Audited
|
Audited
|
Audited
|
|||||||||||||
Revenue:
|
||||||||||||||||
Product
|
$
|
41,542
|
$
|
80,101
|
$
|
183,153
|
$
|
269,100
|
||||||||
Services
|
174,003
|
183,117
|
687,532
|
709,064
|
||||||||||||
Cloud
|
219,036
|
166,990
|
777,331
|
595,748
|
||||||||||||
Total revenue
|
434,581
|
430,208
|
1,648,016
|
1,573,912
|
||||||||||||
Cost of revenue:
|
||||||||||||||||
Product
|
5,453
|
6,076
|
22,164
|
22,926
|
||||||||||||
Services
|
49,245
|
54,772
|
199,803
|
218,990
|
||||||||||||
Cloud
|
91,357
|
76,434
|
339,985
|
289,852
|
||||||||||||
Total cost of revenue
|
146,055
|
137,282
|
561,952
|
531,768
|
||||||||||||
Gross profit
|
288,526
|
292,926
|
1,086,064
|
1,042,144
|
||||||||||||
Operating expenses:
|
||||||||||||||||
Research and development, net
|
56,163
|
52,165
|
218,182
|
193,718
|
||||||||||||
Selling and marketing
|
112,104
|
106,221
|
406,436
|
399,304
|
||||||||||||
General and administrative
|
45,421
|
46,841
|
180,733
|
168,022
|
||||||||||||
Amortization of acquired intangible assets
|
9,715
|
10,107
|
38,666
|
42,383
|
||||||||||||
Total operating expenses
|
223,403
|
215,334
|
844,017
|
803,427
|
||||||||||||
Operating income
|
65,123
|
77,592
|
242,047
|
238,717
|
||||||||||||
Financial and other expense, net
|
2,600
|
554
|
4,859
|
4,444
|
||||||||||||
Income before tax
|
62,523
|
77,038
|
237,188
|
234,273
|
||||||||||||
Taxes on income
|
7,549
|
15,295
|
40,842
|
48,369
|
||||||||||||
Net income
|
$
|
54,974
|
$
|
61,743
|
$
|
196,346
|
$
|
185,904
|
||||||||
Less: net income/(loss) attributable to non-controlling interests
|
51
|
-
|
(327
|
)
|
-
|
|||||||||||
Net income attributable to NICE Ltd.'s shareholders
|
$
|
54,923
|
$
|
61,743
|
$
|
196,673
|
$
|
185,904
|
||||||||
Earnings per share:
|
||||||||||||||||
Basic
|
$
|
0.87
|
$
|
0.99
|
$
|
3.13
|
$
|
2.99
|
||||||||
Diluted
|
$
|
0.83
|
$
|
0.95
|
$
|
2.98
|
$
|
2.88
|
||||||||
Weighted average shares outstanding:
|
||||||||||||||||
Basic
|
62,967
|
62,357
|
62,710
|
62,120
|
||||||||||||
Diluted
|
66,600
|
65,161
|
65,956
|
64,661
|
NICE LTD. AND SUBSIDIARIES
|
|||||||
CONSOLIDATED CASH FLOW STATEMENTS
|
|||||||
U.S. dollars in thousands
|
Quarter ended
|
Year ended
|
|||||||||||||||
December 31,
|
December 31,
|
|||||||||||||||
2020
|
2019
|
2020
|
2019
|
|||||||||||||
Audited
|
Audited
|
Audited
|
Audited
|
|||||||||||||
Operating Activities
|
||||||||||||||||
Net income
|
$
|
54,974
|
$
|
61,743
|
$
|
196,346
|
$
|
185,904
|
||||||||
Depreciation and amortization
|
46,893
|
44,486
|
182,026
|
173,230
|
||||||||||||
Stock based compensation
|
32,828
|
24,275
|
101,667
|
80,864
|
||||||||||||
Amortization of premium and discount and accrued interest on marketable securities
|
157
|
134
|
(633
|
)
|
(53
|
)
|
||||||||||
Deferred taxes, net
|
(16,588
|
)
|
18,899
|
(33,241
|
)
|
(12,208
|
)
|
|||||||||
Changes in operating assets and liabilities:
|
||||||||||||||||
Trade Receivables
|
(5,343
|
)
|
(56,763
|
)
|
22,245
|
(29,863
|
)
|
|||||||||
Prepaid expenses and other assets
|
(49,028
|
)
|
11,977
|
(80,665
|
)
|
(76,180
|
)
|
|||||||||
Trade payables
|
(1,137
|
)
|
5,850
|
4,094
|
777
|
|||||||||||
Accrued expenses and other current liabilities
|
51,459
|
(22,059
|
)
|
14,875
|
31,730
|
|||||||||||
Operating lease right-of-use assets, net
|
5,241
|
7,262
|
18,167
|
19,104
|
||||||||||||
Deferred revenue
|
48,585
|
499
|
63,202
|
13,810
|
||||||||||||
Long term liabilities
|
-
|
(11
|
)
|
-
|
(311
|
)
|
||||||||||
Operating lease liabilities
|
(5,272
|
)
|
(6,844
|
)
|
(19,569
|
)
|
(18,839
|
)
|
||||||||
Amortization of discount on long term debt
|
5,352
|
2,388
|
13,297
|
9,236
|
||||||||||||
Other
|
(1,251
|
)
|
(387
|
)
|
(1,505
|
)
|
(3,043
|
)
|
||||||||
Net cash provided by operating activities
|
166,870
|
91,449
|
480,306
|
374,158
|
||||||||||||
Investing Activities
|
||||||||||||||||
Purchase of property and equipment
|
(2,519
|
)
|
(5,767
|
)
|
(24,186
|
)
|
(27,294
|
)
|
||||||||
Purchase of Investments
|
(277,038
|
)
|
(125,165
|
)
|
(583,115
|
)
|
(619,060
|
)
|
||||||||
Proceeds from Investments
|
45,444
|
79,084
|
328,593
|
362,713
|
||||||||||||
Capitalization of software development costs
|
(10,322
|
)
|
(8,739
|
)
|
(39,098
|
)
|
(34,679
|
)
|
||||||||
Payments for business and asset acquisitions, net of cash acquired
|
-
|
-
|
(147,261
|
)
|
(25,972
|
)
|
||||||||||
Net cash used in investing activities
|
(244,435
|
)
|
(60,587
|
)
|
(465,067
|
)
|
(344,291
|
)
|
||||||||
Financing Activities
|
||||||||||||||||
Proceeds from issuance of shares upon exercise of share options
|
688
|
717
|
8,865
|
5,428
|
||||||||||||
Purchase of treasury shares
|
(20,671
|
)
|
(24,664
|
)
|
(48,272
|
)
|
(47,276
|
)
|
||||||||
Capital Lease payments
|
-
|
(185
|
)
|
(177
|
)
|
(816
|
)
|
|||||||||
Repayment of long term debt
|
(215,000
|
)
|
-
|
(215,000
|
)
|
-
|
||||||||||
Proceeds/(costs) from issuance of exchangeable notes
|
(48
|
)
|
-
|
451,421
|
-
|
|||||||||||
Net cash provided by/(used in) financing activities
|
(235,031
|
)
|
(24,132
|
)
|
196,837
|
(42,664
|
)
|
|||||||||
Effect of exchange rates on cash and cash equivalents
|
1,747
|
754
|
1,868
|
(979
|
)
|
|||||||||||
Net change in cash and cash equivalents
|
(310,849
|
)
|
7,484
|
213,944
|
(13,776
|
)
|
||||||||||
Cash and cash equivalents, beginning of period
|
$
|
753,116
|
$
|
220,839
|
$
|
228,323
|
$
|
242,099
|
||||||||
Cash and cash equivalents, end of period
|
$
|
442,267
|
$
|
228,323
|
$
|
442,267
|
$
|
228,323
|
NICE LTD. AND SUBSIDIARIES
|
|||||||
RECONCILIATION OF GAAP TO NON-GAAP RESULTS
|
|||||||
U.S. dollars in thousands (except per share amounts)
|
Quarter ended
|
Year ended
|
|||||||||||||||
December 31,
|
December 31,
|
|||||||||||||||
2020
|
2019
|
2020
|
2019
|
|||||||||||||
GAAP revenues
|
$
|
434,581
|
$
|
430,208
|
$
|
1,648,016
|
$
|
1,573,912
|
||||||||
Valuation adjustment on acquired deferred product revenue
|
-
|
-
|
-
|
15
|
||||||||||||
Valuation adjustment on acquired deferred services revenue
|
149
|
-
|
230
|
5
|
||||||||||||
Valuation adjustment on acquired deferred cloud revenue
|
3,679
|
842
|
8,866
|
3,534
|
||||||||||||
Non-GAAP revenues
|
$
|
438,409
|
$
|
431,050
|
$
|
1,657,112
|
$
|
1,577,466
|
||||||||
GAAP cost of revenue
|
$
|
146,055
|
$
|
137,282
|
$
|
561,952
|
$
|
531,768
|
||||||||
Amortization of acquired intangible assets on cost of product
|
(1,073
|
)
|
(1,134
|
)
|
(4,467
|
)
|
(4,106
|
)
|
||||||||
Amortization of acquired intangible assets on cost of services
|
(1,225
|
)
|
(1,522
|
)
|
(4,566
|
)
|
(6,126
|
)
|
||||||||
Amortization of acquired intangible assets on cost of cloud
|
(18,012
|
)
|
(15,323
|
)
|
(66,434
|
)
|
(60,441
|
)
|
||||||||
Valuation adjustment on acquired deferred cost of cloud
|
194
|
532
|
931
|
2,425
|
||||||||||||
Cost of product revenue adjustment (1)
|
(131
|
)
|
131
|
(336
|
)
|
(173
|
)
|
|||||||||
Cost of services revenue adjustment (1)
|
(2,593
|
)
|
(1,941
|
)
|
(7,550
|
)
|
(8,192
|
)
|
||||||||
Cost of cloud revenue adjustment (1)
|
(1,457
|
)
|
(813
|
)
|
(4,058
|
)
|
(2,955
|
)
|
||||||||
Non-GAAP cost of revenue
|
$
|
121,758
|
$
|
117,212
|
$
|
475,472
|
$
|
452,200
|
||||||||
GAAP gross profit
|
$
|
288,526
|
$
|
292,926
|
$
|
1,086,064
|
$
|
1,042,144
|
||||||||
Gross profit adjustments
|
28,125
|
20,912
|
95,576
|
83,122
|
||||||||||||
Non-GAAP gross profit
|
$
|
316,651
|
$
|
313,838
|
$
|
1,181,640
|
$
|
1,125,266
|
||||||||
GAAP operating expenses
|
$
|
223,403
|
$
|
215,334
|
$
|
844,017
|
$
|
803,427
|
||||||||
Research and development (1,2)
|
(4,324
|
)
|
(2,896
|
)
|
(11,877
|
)
|
(8,078
|
)
|
||||||||
Sales and marketing (1,2)
|
(10,769
|
)
|
(7,468
|
)
|
(30,392
|
)
|
(26,679
|
)
|
||||||||
General and administrative (1,2)
|
(13,775
|
)
|
(11,327
|
)
|
(52,014
|
)
|
(35,705
|
)
|
||||||||
Amortization of acquired intangible assets
|
(9,719
|
)
|
(10,107
|
)
|
(38,670
|
)
|
(42,383
|
)
|
||||||||
Valuation adjustment on acquired deferred commission
|
89
|
62
|
195
|
307
|
||||||||||||
Non-GAAP operating expenses
|
$
|
184,905
|
$
|
183,598
|
$
|
711,259
|
$
|
690,889
|
||||||||
GAAP financial and other expense, net
|
$
|
2,600
|
$
|
554
|
$
|
4,859
|
$
|
4,444
|
||||||||
Amortization of discount on debt
|
(5,353
|
)
|
(2,388
|
)
|
(13,297
|
)
|
(9,235
|
)
|
||||||||
Non-GAAP financial and other income, net
|
$
|
(2,753
|
)
|
$
|
(1,834
|
)
|
$
|
(8,438
|
)
|
$
|
(4,791
|
)
|
||||
GAAP taxes on income
|
$
|
7,549
|
$
|
15,295
|
$
|
40,842
|
$
|
48,369
|
||||||||
Tax adjustments re non-GAAP adjustments
|
20,056
|
14,142
|
59,757
|
47,400
|
||||||||||||
Non-GAAP taxes on income
|
$
|
27,605
|
$
|
29,437
|
$
|
100,599
|
$
|
95,769
|
||||||||
GAAP net income
|
$
|
54,974
|
$
|
61,743
|
$
|
196,346
|
$
|
185,904
|
||||||||
Valuation adjustment on acquired deferred revenue
|
3,828
|
842
|
9,096
|
3,554
|
||||||||||||
Valuation adjustment on acquired deferred cost of cloud revenue
|
(194
|
)
|
(532
|
)
|
(931
|
)
|
(2,425
|
)
|
||||||||
Amortization of acquired intangible assets
|
30,029
|
28,086
|
114,137
|
113,056
|
||||||||||||
Valuation adjustment on acquired deferred commission
|
(89
|
)
|
(62
|
)
|
(195
|
)
|
(307
|
)
|
||||||||
Share-based compensation (1)
|
33,049
|
24,314
|
102,304
|
80,939
|
||||||||||||
Acquisition related expenses (2)
|
-
|
-
|
3,923
|
843
|
||||||||||||
Amortization of discount on long term debt
|
5,353
|
2,388
|
13,297
|
9,235
|
||||||||||||
Tax adjustments re non-GAAP adjustments
|
(20,056
|
)
|
(14,142
|
)
|
(59,757
|
)
|
(47,400
|
)
|
||||||||
Non-GAAP net income
|
$
|
106,894
|
$
|
102,637
|
$
|
378,220
|
$
|
343,399
|
||||||||
GAAP diluted earnings per share
|
$
|
0.83
|
$
|
0.95
|
$
|
2.98
|
$
|
2.88
|
||||||||
Non-GAAP diluted earnings per share
|
$
|
1.61
|
$
|
1.58
|
$
|
5.73
|
$
|
5.31
|
||||||||
Shares used in computing GAAP diluted earnings per share
|
66,600
|
65,161
|
65,956
|
64,661
|
||||||||||||
Shares used in computing non-GAAP diluted earnings per share
|
66,600
|
65,161
|
65,956
|
64,661
|
NICE LTD. AND SUBSIDIARIES
|
||||||||
RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued)
|
||||||||
U.S. dollars in thousands
|
(1) Share-based Compensation
|
||||||||||||||||
Quarter ended
|
Year ended
|
|||||||||||||||
December 31,
|
December 31,
|
|||||||||||||||
2020
|
2019
|
2020
|
2019
|
|||||||||||||
Cost of product revenue
|
$
|
131
|
$
|
(131
|
)
|
$
|
336
|
$
|
173
|
|||||||
Cost of services revenue
|
2,593
|
1,941
|
7,550
|
8,192
|
||||||||||||
Cost of cloud revenue
|
1,457
|
813
|
4,058
|
2,955
|
||||||||||||
Research and development
|
4,324
|
2,896
|
11,877
|
8,073
|
||||||||||||
Sales and marketing
|
10,769
|
7,468
|
30,262
|
26,649
|
||||||||||||
General and administrative
|
13,775
|
11,327
|
48,221
|
34,897
|
||||||||||||
$
|
33,049
|
$
|
24,314
|
$
|
102,304
|
$
|
80,939
|
(2) Acquisition related expenses |
Quarter ended
|
Year ended
|
||||||||||||||
December 31,
|
December 31,
|
|||||||||||||||
2020
|
2019
|
2020
|
2019
|
|||||||||||||
Research and development
|
$
|
-
|
$
|
-
|
$
|
-
|
$
|
5
|
||||||||
Sales and marketing
|
-
|
-
|
130
|
30
|
||||||||||||
General and administrative
|
-
|
-
|
3,793
|
808
|
||||||||||||
$
|
-
|
$
|
-
|
$
|
3,923
|
$
|
843
|