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Published: 2020-10-29 07:08:32 ET
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EX-99.1 2 mmc3q20ex991newsrelease.htm PRESS RELEASE SEPTEMBER 30, 2020 Document

logommc2015vf1.jpg
Marsh & McLennan Companies, Inc.
1166 Avenue of the Americas
New York, New York 10036-2774
212 345 5000
www.mmc.com
Exhibit 99.1
NEWS RELEASE

MARSH & McLENNAN REPORTS THIRD QUARTER 2020 RESULTS
Third Quarter Operating Income Rises 15% and Adjusted Operating Income Increases 9%
Third Quarter EPS Rises to $0.62 from $0.59 and Adjusted EPS Increases 6% to $0.82
Nine Months Operating Income Rises 20% and Adjusted Operating Income Increases 12%
Nine Months EPS Rises to $3.21 from $2.64 and Adjusted EPS Increases 9% to $3.77

NEW YORK, October 29, 2020 – Marsh & McLennan Companies, Inc. (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, today reported financial results for the third quarter ended September 30, 2020.
Dan Glaser, President and CEO, said: “Marsh & McLennan’s strong performance in this period of uncertainty demonstrates our continued excellent execution and the resilience of our business. In the third quarter, we generated 9% adjusted operating income growth and 6% growth in adjusted EPS, despite a modest decline in underlying revenue. For the first nine months of 2020, we achieved 1% underlying revenue growth, 12% adjusted operating income growth and 9% adjusted EPS growth.
“I am proud of the extraordinary dedication of our colleagues in serving our clients and supporting each other.”
Consolidated Results
Consolidated revenue in the third quarter of 2020 was $4.0 billion, flat compared with the third quarter of 2019. Underlying revenue declined 1% compared to the prior period. Operating income was $540 million compared with $467 million in the prior year. Adjusted operating income, which excludes noteworthy items as presented in the attached supplemental schedules, rose 9% to $638 million. Net income attributable to the Company was $316 million, or $0.62 per diluted share, compared with $0.59 in the third quarter of 2019. Adjusted earnings per share increased 6% to $0.82 compared with $0.77 for the prior year period.
For the nine months ended September 30, 2020, consolidated revenue was $12.8 billion, an increase of 3%, or 1% on an underlying basis. Operating income was $2.5 billion, while adjusted operating income, which excludes noteworthy items as presented in the attached supplemental schedules, rose 12% to $2.8 billion. Net income attributable to the Company was $1.6 billion. Fully diluted earnings per share was $3.21 compared with $2.64 in the first nine months of 2019. Adjusted earnings per share increased 9% to $3.77 compared with $3.47 for the comparable period in 2019.
1


Risk & Insurance Services
Risk & Insurance Services revenue was $2.3 billion in the third quarter of 2020, an increase of 4%, or 2% on an underlying basis. Operating income was $333 million compared with $218 million in the third quarter of 2019. Adjusted operating income was $388 million, an increase of 24% compared with $313 million in the prior year period. For the nine months ended September 30, 2020, revenue was $7.8 billion, an increase of 8%, or 3% on an underlying basis. Operating income increased 28% to $1.9 billion, and adjusted operating income rose 20% to $2.1 billion.
Marsh's revenue in the third quarter was $2.0 billion, an increase of 3% on an underlying basis. In US/Canada, underlying revenue rose 5%. International operations produced 2% underlying revenue growth with 4% growth in Asia Pacific, 2% growth in Latin America and flat in EMEA on an underlying basis. For the nine months ended September 30, 2020, Marsh’s underlying revenue growth was 3%.
Guy Carpenter's revenue in the third quarter was $274 million, flat on an underlying basis, compared with the third quarter 2019. For the nine months ended September 30, 2020, Guy Carpenter’s underlying revenue growth was 6%.
Consulting
Consulting revenue in the third quarter was $1.7 billion, a decrease of 5%, or 4% decline on an underlying basis. Operating income decreased 12% to $278 million, and adjusted operating income decreased 5% to $306 million. For the first nine months of 2020, revenue was $5.1 billion, a decrease of 4%, or 2% decline on an underlying basis. Operating income of $815 million decreased 7%, and adjusted operating income decreased 6% to $860 million.
Mercer's revenue was $1.2 billion in the third quarter, a decrease of 3% on an underlying basis. Health, with revenue of $430 million, was flat on an underlying basis compared with third quarter 2019. Wealth revenue of $566 million decreased 3% on an underlying basis, and Career revenue of $220 million was down 11% on an underlying basis. For the nine months ended September 30, 2020, Mercer’s revenue was $3.6 billion, a decrease of 1% on an underlying basis.
Oliver Wyman’s revenue was $480 million in the third quarter, a decrease of 6% on an underlying basis. For the first nine months ended September 30, 2020, Oliver Wyman’s revenue was $1.5 billion, down 6% on an underlying basis.
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Conference Call
A conference call to discuss third quarter 2020 results will be held today at 8:30 a.m. Eastern time. To participate in the teleconference, please dial +1 866 437 7574. Callers from outside the United States should dial +1 409 220 9376. The access code for both numbers is 8343803. The live audio webcast will be accessible at mmc.com, and a replay will be available approximately two hours after the event.
About Marsh & McLennan Companies
Marsh & McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of
risk, strategy and people. The Company’s 76,000 colleagues advise clients in over 130 countries.
With annual revenue of $17 billion, Marsh & McLennan helps clients navigate an increasingly
dynamic and complex environment through four market-leading businesses. Marsh advises
individual and commercial clients of all sizes on insurance broking and innovative risk management
solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients
grow profitably and pursue emerging opportunities. Mercer delivers advice and solutions to help
organizations reshape work, retirement, investment and health outcomes for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and
governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.
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INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS
This press release contains "forward-looking statements," as defined in the Private Securities Litigation Reform Act of 1995. These statements, which express management's current views concerning future events or results, use words like "anticipate," "assume," "believe," "continue," "estimate," "expect," "intend," "plan," "project" and similar terms, and future or conditional tense verbs like "could," "may," "might," "should," "will" and "would."
Forward-looking statements are subject to inherent risks and uncertainties that could cause actual results to differ materially from those expressed or implied in our forward-looking statements. Factors that could materially affect our future results include, among other things:

the financial and operational impact of COVID-19 on our revenue and ability to generate new business, our overall level of profitability and cash flow, and our liquidity, including the timeliness and collectability of our receivables;
the impact of disruption in the credit or financial markets, or changes to our credit ratings, including as a result of COVID-19, on our ability to access capital or repay our significant outstanding indebtedness on favorable terms and our compliance with the covenants contained in the agreements that govern our indebtedness;
the impact from lawsuits, other contingent liabilities and loss contingencies arising from errors and omissions, breach of fiduciary duty or other claims against us, including claims related to pandemic coverage;
the impact of investigations, reviews, or other activity by regulatory or law enforcement authorities, including the ongoing U.K. FCA review of legacy JLT enhanced transfer value advice;
the financial and operational impact of complying with laws and regulations where we operate and the risks of noncompliance with such laws, including anti-corruption laws such as the U.S. Foreign Corrupt Practices Act, U.K. Anti-Bribery Act, trade sanctions regimes and cybersecurity and data privacy regulations such as the E.U.’s General Data Protection Regulation;
our ability to manage risks associated with our investment management and related services business, particularly in the context of volatile equity markets caused by COVID-19, including our ability to execute timely trades in light of increased trading volume and to manage potential conflicts of interest between investment consulting and fiduciary management services;
our ability to compete effectively and adapt to changes in the competitive environment, including to respond to technological change, disintermediation, digital disruption and other types of innovation;
our ability to attract and retain industry leading talent;
our ability to maintain adequate safeguards to protect the security of our information systems and confidential, personal or proprietary information, including those in the existing JLT information systems, particularly given the increased risk of phishing and other cybersecurity attacks or unauthorized dissemination of information caused by remote work arrangements;
the regulatory, contractual and reputational risks that arise based on insurance placement activities and various insurer revenue streams;
our ability to successfully recover if we experience a business continuity problem due to cyberattack, natural disaster or otherwise; and
the impact of changes in tax laws, guidance and interpretations, or disagreements with tax authorities.


The factors identified above are not exhaustive. Marsh & McLennan Companies and its subsidiaries operate in a dynamic business environment in which new risks emerge frequently. Accordingly, we caution readers not to place undue reliance on any forward-looking statements, which are based only on information currently available to us and speak only as of the dates on which they are made. The Company undertakes no obligation to update or revise any forward-looking statement to reflect events or circumstances arising after the date on which it is made.

Further information concerning Marsh & McLennan Companies and its businesses, including information about factors that could materially affect our results of operations and financial condition, is contained in the Company's filings with the Securities and Exchange Commission, including the "Risk Factors" section and the “Management’s Discussion and Analysis of Financial Condition and Results of Operations" section of our most recently filed Annual Report on Form 10-K.
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Marsh & McLennan Companies, Inc.
Consolidated Statements of Income
(In millions, except per share figures)
(Unaudited) 
 Three Months Ended
September 30,
Nine Months Ended
September 30,
 2020201920202019
Revenue$3,968 $3,968 $12,808 $12,388 
Expense: 
Compensation and Benefits2,495 2,437 7,479 7,256 
Other Operating Expenses933 1,064 2,834 3,047 
     Operating Expenses
3,428 3,501 10,313 10,303 
Operating Income540 467 2,495 2,085 
Other Net Benefit Credits 60 69 187 203 
Interest Income1 5 34 
Interest Expense(128)(133)(387)(394)
Cost of Early Extinguishment of Debt —  (32)
Investment (Loss) Income (14)(47)20 
Acquisition Related Derivative Contracts  —  (8)
Income Before Income Taxes459 414 2,253 1,908 
Income Tax Expense139 108 586 531 
Net Income Before Non-Controlling Interests320 306 1,667 1,377 
Less: Net Income Attributable to Non-Controlling Interests4 25 26 
Net Income Attributable to the Company$316 $303 $1,642 $1,351 
Net Income Per Share Attributable to the Company:
- Basic$0.62 $0.60 $3.25 $2.67 
- Diluted$0.62 $0.59 $3.21 $2.64 
Average Number of Shares Outstanding
- Basic507 506 506 506 
- Diluted512 511 511 511 
Shares Outstanding at September 30507 505 507 505 

The Company acquired JLT on April 1, 2019 and JLT's results are included in the Company's consolidated results of operations from that date.

5


Marsh & McLennan Companies, Inc.
Supplemental Information - Revenue Analysis
Three Months Ended September 30
(Millions) (Unaudited)
The Company conducts business in more than 130 countries. As a result, foreign exchange rate movements may impact period-to-period comparisons of revenue. Similarly, certain other items such as the revenue impact of acquisitions and dispositions, including transfers among businesses, may impact period-to-period comparisons of revenue. Underlying revenue measures the change in revenue from one period to the next by isolating these impacts.
   Components of Revenue Change*
 Three Months Ended
September 30,
% Change GAAP RevenueCurrency ImpactAcquisitions/
Dispositions/ Other Impact
Underlying Revenue
 20202019
Risk and Insurance Services     
Marsh$2,009 $1,902 %— %%
Guy Carpenter274 273 — — %— 
     Subtotal2,283 2,175 %— %%
Fiduciary Interest Income8 31 
     Total Risk and Insurance Services2,291 2,206 %— %%
Consulting 
Mercer1,216 1,280 (5)%%(2)%(3)%
Oliver Wyman 480 505 (5)%%— (6)%
     Total Consulting1,696 1,785 (5)%%(2)%(4)%
Corporate/Eliminations(19)(23)
     Total Revenue$3,968 $3,968 — — %(1)%

Revenue Details
The following table provides more detailed revenue information for certain of the components presented above:
   Components of Revenue Change*
 Three Months Ended
September 30,
% Change
GAAP Revenue
Currency ImpactAcquisitions/
Dispositions/ Other Impact
Underlying Revenue
 20202019
Marsh:     
EMEA$536 $536 — %(1)%— 
Asia Pacific254 242 %%%%
Latin America93 110 (15)%(12)%(5)%%
     Total International883 888 — (1)%(1)%%
U.S./Canada1,126 1,014 11 %— %%
     Total Marsh$2,009 $1,902 %— %%
Mercer: 
Wealth566 592 (4)%%(3)%(3)%
Health430 441 (3)%— (3)%— 
Career220 247 (11)%— — (11)%
     Total Mercer$1,216 $1,280 (5)%%(2)%(3)%
 
* Components of revenue change may not add due to rounding.





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Marsh & McLennan Companies, Inc.
Supplemental Information - Revenue Analysis
Nine Months Ended September 30
(Millions) (Unaudited)
The Company conducts business in more than 130 countries. As a result, foreign exchange rate movements may impact period-to-period comparisons of revenue. Similarly, certain other items such as the revenue impact of acquisitions and dispositions, including transfers among businesses, may impact period-to-period comparisons of revenue. Underlying revenue measures the change in revenue from one period to the next by isolating these impacts.
The calculation of underlying revenue growth for the nine months ended September 30, 2020 includes the results of JLT. The column "2019 Including JLT" includes JLT's prior year first quarter revenue (See reconciliation of non-GAAP measures on page 14).
   Components of Revenue Change Including JLT*
 Nine Months Ended
September 30,
% Change GAAP Revenue2019 Including JLT% Change Including JLT in 2019Currency ImpactAcquisitions/
Dispositions/ Other Impact
Underlying Revenue
 20202019
Risk and Insurance Services     
Marsh$6,231 $5,795 %$6,027 %(1)%%%
Guy Carpenter1,534 1,328 15 %1,446 %— — %
Subtotal7,765 7,123 %7,473 %(1)%%%
Fiduciary Interest Income40 80 85 
Total Risk and Insurance Services7,805 7,203 %7,558 %(1)%%%
Consulting 
Mercer3,616 3,695 (2)%3,769 (4)%(1)%(2)%(1)%
Oliver Wyman1,458 1,563 (7)%1,563 (7)%— — (6)%
Total Consulting5,074 5,258 (4)%5,332 (5)%(1)%(2)%(2)%
Corporate/Eliminations(71)(73)(73)
Total Revenue$12,808 $12,388 %$12,817 — (1)%— %

Revenue Details
The following table provides more detailed revenue information for certain of the components presented above:
   Components of Revenue Change Including JLT*
 Nine Months Ended
September 30,
% Change GAAP Revenue2019 Including JLT% Change Including JLT in 2019Currency ImpactAcquisitions/
Dispositions/ Other Impact
Underlying Revenue
 20202019
Marsh:     
EMEA$1,887 $1,821 %$1,928 (2)%(1)%(1)%%
Asia Pacific790 698 13 %764 %(1)%— %
Latin America283 304 (7)%326 (13)%(12)%(4)%%
Total International2,960 2,823 %3,018 (2)%(2)%(1)%%
U.S./Canada3,271 2,972 10 %3,009 %— %%
Total Marsh$6,231 $5,795 %$6,027 %(1)%%%
Mercer: 
Wealth1,719 1,748 (2)%1,803 (5)%(1)%(3)%(1)%
Health1,348 1,341 %1,360 (1)%(1)%(3)%%
Career549 606 (9)%606 (9)%(1)%— (9)%
Total Mercer$3,616 $3,695 (2)%$3,769 (4)%(1)%(2)%(1)%
* Components of revenue change may not add due to rounding.
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Marsh & McLennan Companies, Inc.
Reconciliation of Non-GAAP Measures - Actual as Reported
Three Months Ended September 30
(Millions) (Unaudited)
Overview
The Company reports its financial results in accordance with accounting principles generally accepted in the United States (referred to in this release as "GAAP" or "reported" results). The Company also refers to and presents below certain additional non-GAAP financial measures, within the meaning of Regulation G under the Securities Exchange Act of 1934. These measures are: adjusted operating income (loss), adjusted operating margin, adjusted income, net of tax and adjusted earnings per share (EPS). The Company has included reconciliations of these non-GAAP financial measures to the most directly comparable financial measure calculated in accordance with GAAP in the following tables.
The Company believes these non-GAAP financial measures provide useful supplemental information that enables investors to better compare the Company’s performance across periods. Management also uses these measures internally to assess the operating performance of its businesses, to assess performance for employee compensation purposes and to decide how to allocate resources. However, investors should not consider these non-GAAP measures in isolation from, or as a substitute for, the financial information that the Company reports in accordance with GAAP. The Company's non-GAAP measures include adjustments that reflect how management views our businesses, and may differ from similarly titled non-GAAP measures presented by other companies.
Adjusted Operating Income (Loss) and Adjusted Operating Margin
Adjusted operating income (loss) is calculated by excluding the impact of certain noteworthy items from the Company's GAAP operating income or (loss). The following tables identify these noteworthy items and reconcile adjusted operating income (loss) to GAAP operating income or loss, on a consolidated and segment basis, for the three and nine months ended September 30, 2020 and 2019. The following tables also present adjusted operating margin. In 2019, the Company changed its methodology for calculating adjusted operating margin due to the significant amount of identified intangible asset amortization related to the JLT Transaction, on April 1, 2019. For the three and nine months ended September 30, 2020 and 2019, adjusted operating margin is calculated by dividing the sum of adjusted operating income plus identified intangible asset amortization by consolidated or segment adjusted revenue.
Risk & Insurance ServicesConsultingCorporate/
Eliminations
Total
Three Months Ended September 30, 2020    
Operating income (loss)$333 $278 $(71)$540 
Operating margin14.5 %16.4 %N/A13.6 %
Add (Deduct) impact of Noteworthy Items:
Restructuring, excluding JLT (a) 11 12 23 
Changes in contingent consideration (b)15 1  16 
JLT integration and restructuring costs (c)25 14 5 44 
JLT acquisition-related costs (d)15 1 (1)15 
Other — 1 (1) 
Operating income adjustments55 28 15 98 
Adjusted operating income (loss)$388 $306 $(56)$638 
Total identified intangible amortization expense$75 $16 $ $91 
Adjusted operating margin20.2 %18.9 %N/A18.4 %
    
As Reported Results
Three Months Ended September 30, 2019
Operating income (loss), as reported$218 $317 $(68)$467 
Operating margin9.9 %17.7 %N/A11.8 %
Add (Deduct) impact of Noteworthy Items:
Restructuring, excluding JLT (a)— 10 12 
Changes in contingent consideration (b)— 
     JLT integration and restructuring costs (c)58 14 77 
JLT acquisition-related costs (d)16 21 
Disposal of businesses (e)13 (14)— (1)
Other— — 
Operating income adjustments95 20 118 
Adjusted operating income (loss)$313 $320 $(48)$585 
Total identified intangible amortization expense$73 $11 $— $84 
Adjusted operating margin17.4 %18.7 %N/A16.9 %
(a) Corporate charges in 2020 primarily reflect restructuring costs related to the Company's corporate led initiatives. Consulting charges in both 2020 and 2019 reflect severance related to the Mercer restructuring program.
(b) Primarily includes the change in fair value of contingent consideration related to acquisitions and dispositions as measured each quarter.
(c) Includes costs incurred for staff reductions, lease related exit costs as well as legal and consulting costs related to the JLT integration.
(d) Reflects retention costs in both 2020 and 2019 and legal fees related to the closing of the JLT Transaction in 2019.
(e) Reflects the loss on the sale in 2019 of a U.S. Specialty business at Marsh and a gain on the sale of Mercer's stand-alone U.S. large market health and defined benefit administration business, which are both included in revenue. These amounts are removed from GAAP revenue in the calculation of adjusted operating income.
8


Marsh & McLennan Companies, Inc.
Reconciliation of Non-GAAP Measures - Actual as Reported
Nine Months Ended September 30
(Millions) (Unaudited)
The information presented below represents the actual as reported data for the nine months ended September 30, 2020 and 2019. Results for the nine months ended September 30, 2019 do not include JLT's results of operations for the period January 1, 2019 through March 31, 2019.
Risk & Insurance ServicesConsultingCorporate/
Eliminations
Total
Nine Months Ended September 30, 2020    
Operating income (loss)$1,883 $815 $(203)$2,495 
Operating margin 24.1 %16.1 %N/A19.5 %
Add (Deduct) impact of Noteworthy Items:
Restructuring, excluding JLT (a)2 17 24 43 
Changes in contingent consideration (b)22 (2)2 22 
JLT integration and restructuring costs (c)125 31 25 181 
JLT acquisition-related costs (d)39 2  41 
Disposal of businesses (e)6 (4) 2 
Other 5 1 (1)5 
Operating income adjustments199 45 50 294 
Adjusted operating income (loss)$2,082 $860 $(153)$2,789 
Total identified intangible amortization expense$222 $43 $ $265 
Adjusted operating margin29.5 %17.8 %N/A23.8 %
As Reported Results
Nine Months Ended September 30, 2019    
Operating income (loss), as reported$1,468 $874 $(257)$2,085 
Operating margin 20.4 %16.6 %N/A16.8 %
Add (Deduct) impact of Noteworthy Items:
Restructuring, excluding JLT (a)43 56 
Changes in contingent consideration (b)24 — 26 
JLT integration and restructuring costs (c)134 10 48 192 
JLT acquisition-related costs (d)81 51 133 
Disposal of business (f)13 (14)— (1)
Other — 
Operating income adjustments261 42 107 410 
Adjusted operating income (loss)$1,729 $916 $(150)$2,495 
Total identified intangible amortization expense$194 $41 $— $235 
Adjusted operating margin26.6 %18.3 %N/A22.0 %
(a) Corporate charges in 2020 reflect restructuring and consulting costs related to the Company's corporate led initiatives, including adjustments to restructuring liabilities for future rent under non-cancellable leases. Risk & Insurance Services reflects severance and related charges from non-JLT merger integration costs. Consulting reflects severance related to the Mercer restructuring program.
(b) Primarily includes the change in fair value of contingent consideration related to acquisitions and dispositions as measured each quarter.
(c) Includes costs incurred for staff reductions, lease related exit costs as well as legal and consulting costs related to the JLT integration.
(d) Reflects retention costs in 2020 and in 2019 retention costs, advisor fees, stamp duty taxes and legal fees related to the closing of the JLT Transaction. 2019 also includes the loss on the sale of JLT's aerospace business, included in revenue. This loss is removed from GAAP revenue in the calculation of adjusted operating income.
(e) Reflects net loss on disposal of specialty businesses sold in the U.S., U.K. and Canada, previously acquired as part of the JLT Transaction.
(f) Reflects the loss on the sale in 2019 of a U.S. Specialty business at Marsh and a gain on the sale of Mercer's stand-alone U.S. large market health and defined benefit administration business, which are both included in revenue. These amounts are removed from GAAP revenue in the calculation of adjusted operating income.



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Marsh & McLennan Companies, Inc.
Reconciliation of Non-GAAP Measures
Three and Nine Months Ended September 30,
(Millions) (Unaudited)
Adjusted income, net of tax is calculated as the Company's GAAP income from continuing operations, adjusted to reflect the after tax impact of the operating income adjustments set forth in the preceding tables and investments gains or losses related to the impact of mark-to-market adjustments on certain equity securities. Adjustments also include JLT acquisition related items, including change in fair value of derivative contracts, financing costs and interest income on funds held in escrow. Adjusted EPS is calculated by dividing the Company’s adjusted income, net of tax, by MMC's average number of shares outstanding-diluted for the relevant period. The following tables reconcile adjusted income, net of tax to GAAP income from continuing operations and adjusted EPS to GAAP EPS for the three and nine month periods ended September 30, 2020 and 2019. The information presented below represents the actual as reported results for the three and nine month periods ended September 30, 2020 and 2019. Results for the nine months ended September 30, 2019 do not include JLT's results of operations for the period January 1, 2019 through March 31, 2019.
Three Months Ended
September 30, 2020
Three Months Ended
September 30, 2019
AmountAdjusted EPSAmountAdjusted EPS
Net income before non-controlling interests, as reported$320 $306 
Less: Non-controlling interest, net of tax4 
Subtotal$316 $0.62 $303 $0.59 
Operating income adjustments$98 $118 
Investments adjustment (a)16 (4)
Pension settlement adjustment (2)
Impact of income taxes on above items(12)(23)
102 0.20 89 0.18 
Adjusted income, net of tax$418 $0.82 $392 $0.77 
Nine Months Ended
September 30, 2020
Nine Months Ended
September 30, 2019
AmountAdjusted EPSAmountAdjusted EPS
Net income before non-controlling interests, as reported$1,667 $1,377 
Less: Non-controlling interest, net of tax25 26 
Subtotal$1,642 $3.21 $1,351 $2.64 
Operating income adjustments$294 $410 
Investments adjustment (a)42 (10)
Pension settlement adjustment (2)
Change in fair value of acquisition related derivative contracts (b) 
Financing costs (c) 53 
Interest on funds held in escrow (d) (25)
Early extinguishment of debt 32 
Impact of income taxes on above items(50)(45)
286 0.56 421 0.83 
Adjusted income, net of tax$1,928 $3.77 $1,772 $3.47 
(a) The Company recorded mark-to-market losses of $1 million and gains of $4 million for the three month periods ended September 30, 2020 and September 30, 2019, respectively, and losses of $4 million and gains of $10 million for the nine month periods ended September 30, 2020 and September 30, 2019, respectively, which are included in investment (loss) income in the consolidated statements of income.
During the second quarter of 2020, the Company sold a portion of its investment in Alexander Forbes ("AF"). The Company no longer accounts for this investment under the equity method, and records the change in fair value in each subsequent period as an investment gain or loss in the consolidated statement of income. The Company recorded a loss of $15 million in the third quarter of 2020 related to the change in the market value of AF from June 30, 2020. The nine month period ended September 30, 2020 also reflects a loss of $23 million on the portion of AF sold in the second quarter of 2020.
(b) Reflects the change in fair value of derivatives that were not redesignated as accounting hedges following the JLT acquisition, a deal contingent foreign exchange contract and derivative contracts related to debt issuances.
(c) Reflects interest expense on debt issuances and amortization of bridge financing fees related to the acquisition of JLT (prior to April 1, 2019).
(d) Interest income earned on funds held in escrow related to the JLT acquisition (prior to April 1, 2019).
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Marsh & McLennan Companies, Inc.
Supplemental Information
Three and Nine Months Ended September 30,
(Millions) (Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
 2020201920202019
Consolidated
Compensation and Benefits$2,495 $2,437 $7,479 $7,256 
Other Operating Expenses933 1,064 2,834 3,047 
Total Expenses$3,428 $3,501 $10,313 $10,303 
Depreciation and amortization expense$94 $85 $282 $245 
Identified intangible amortization expense91 84 265 235 
Total $185 $169 $547 $480 
Stock option expense $4 $$25 $23 
Risk and Insurance Services
Compensation and Benefits$1,400 $1,373 $4,234 $4,012 
Other Operating Expenses558 615 1,688 1,723 
Total Expenses$1,958 $1,988 $5,922 $5,735 
Depreciation and amortization expense$49 $43 $146 $114 
Identified intangible amortization expense75 73 222 194 
Total$124 $116 $368 $308 
 
Consulting
Compensation and Benefits$980 $967 $2,911 $2,932 
Other Operating Expenses438 501 1,348 1,452 
Total Expenses$1,418 $1,468 $4,259 $4,384 
Depreciation and amortization expense$29 $24 $86 $75 
Identified intangible amortization expense16 11 43 41 
Total$45 $35 $129 $116 

The Company acquired JLT on April 1, 2019 and JLT's results are included in the Company's consolidated results of operations from that date.

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Marsh & McLennan Companies, Inc.
Consolidated Balance Sheets
(Millions)
(Unaudited)
September 30,
2020
December 31, 2019
ASSETS  
Current assets:  
Cash and cash equivalents$2,388 $1,155 
Net receivables5,236 5,236 
Other current assets688 677 
Total current assets8,312 7,068 
Goodwill and intangible assets17,745 17,445 
Fixed assets, net864 858 
Pension related assets1,825 1,632 
Right of use assets1,884 1,921 
Deferred tax assets623 676 
Other assets1,505 1,757 
TOTAL ASSETS$32,758 $31,357 
LIABILITIES AND EQUITY
Current liabilities:
Short-term debt$1,216 $1,215 
Accounts payable and accrued liabilities2,662 2,746 
Accrued compensation and employee benefits1,762 2,197 
Current lease liabilities335 342 
Accrued income taxes318 179 
Dividends payable237 — 
Total current liabilities6,530 6,679 
Fiduciary liabilities8,765 7,344 
Less - cash and investments held in a fiduciary capacity(8,765)(7,344)
  — 
Long-term debt11,532 10,741 
Pension, post-retirement and post-employment benefits2,163 2,336 
Long-term lease liabilities1,902 1,926 
Liabilities for errors and omissions352 335 
Other liabilities1,450 1,397 
Total equity8,829 7,943 
TOTAL LIABILITIES AND EQUITY$32,758 $31,357 

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Marsh & McLennan Companies, Inc.
Consolidated Statements of Cash Flows
(Millions) (Unaudited)

Nine Months Ended September 30,
20202019
Operating cash flows:
Net income before non-controlling interests$1,667 $1,377 
Adjustments to reconcile net income to cash provided by operations:
Depreciation and amortization547 480 
Non cash lease expense241 236 
Charge for early extinguishment of debt 32 
Share-based compensation expense219 184 
Change in fair value of acquisition-related derivative contracts and other48 110 
Changes in Assets and Liabilities:
Accrued compensation and employee benefits(431)(281)
Net receivables77 (84)
Other changes to assets and liabilities58 (184)
Contributions to pension & other benefit plans in excess of current year expense/credit(240)(269)
Operating lease liabilities(254)(240)
Effect of exchange rate changes67 (70)
Net cash provided by operations1,999 1,291 
Financing cash flows:
Purchase of treasury shares (300)
Net borrowings from term-loan and credit facilities1,000 300 
Net increase in commercial paper 325 
Proceeds from issuance of debt737 6,459 
Repayments of debt(1,011)(760)
Payments for early extinguishment of debt (585)
Acquisition-related derivative payments (337)
Net issuance of common stock from treasury shares(33)43 
Net distributions of non-controlling interests and deferred/contingent consideration(154)(153)
Dividends paid(702)(655)
Net cash provided by financing activities(163)4,337 
Investing cash flows:
Capital expenditures(278)(284)
Net sales of long-term investments and other98 55 
Dispositions93 225 
Acquisitions(559)(5,500)
Net cash used for investing activities(646)(5,504)
Effect of exchange rate changes on cash and cash equivalents43 23 
Increase in cash and cash equivalents 1,233 147 
Cash and cash equivalents at beginning of period1,155 1,066 
Cash and cash equivalents at end of period$2,388 $1,213 
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Marsh & McLennan Companies, Inc.
Reconciliation of Non-GAAP Measures - 2019 Revenue Including JLT
Nine Months Ended September 30, 2019
(Millions) (Unaudited)
On April 1, 2019, the Company completed its previously announced acquisition of Jardine Lloyd Thompson Group, plc. JLT's results of operations for the three and nine month periods ended September 30, 2020 are included in the Company’s results of operations for 2020. The Company's prior period 2019 results of operations do not include JLT’s results for the three months ended March 31, 2019. Prior to being acquired by the Company, JLT operated in three segments, Specialty, Reinsurance and Employee Benefits. As of April 1, 2019, the historical JLT businesses were combined into MMC operations as follows: JLT Specialty was included by geography within Marsh, JLT Reinsurance was included within Guy Carpenter and the majority of the JLT Employee Benefits business was included in Mercer Health and Wealth.
The JLT Transaction had a significant impact on the Company’s results of operations in 2019. The Company believes that in addition to the change in reported GAAP revenue, a comparison of 2020 revenue to the combined 2019 revenue of MMC and JLT would provide investors useful information about the year-over-year results.
The table below sets forth revenue information as if the companies were combined on January 1, 2019. Consolidated revenue in 2019 for the nine months ended September 30, 2019 "MMC as previously reported" does not include JLT revenue for the period from January 1 to March 31, 2019. The "2019 Including JLT" revenue information set forth in the table below presents revenue information as if the companies were combined on January 1, 2019 and is not necessarily indicative of what the results would have been had we operated the business since January 1, 2019.
The MMC revenue amounts are as previously reported by the Company in its quarterly filings on Form 10-Q for the applicable periods. JLT 2019 revenue information is derived using the same policies and adjustments as the "JLT Supplemental Information - Revenue Analysis" furnished to the SEC on June 6, 2019 on Form 8-K, and includes the revenue from JLT’s aerospace business.
Nine Months Ended
September 30, 2019
MMC As Previously Reported
Risk & Insurance Services
Marsh$5,795 
Guy Carpenter1,328 
Subtotal7,123 
Fiduciary Interest Income80 
Total Risk & Insurance Services7,203 
Consulting
Mercer3,695 
Oliver Wyman1,563 
Total Consulting5,258 
Corporate/Eliminations(73)
Total Revenue$12,388 
JLT 2019
Specialty (Marsh)$232 
Reinsurance (Guy Carpenter)118 
Employee Benefits (Mercer)74 
Subtotal424 
Fiduciary Interest Income
Total Revenue$429 
2019 Including JLT
Marsh$6,027 
Guy Carpenter1,446 
Subtotal7,473 
Fiduciary Interest Income85 
Total Risk & Insurance Services7,558 
Consulting
Mercer3,769 
Oliver Wyman1,563 
Total Consulting5,332 
Corporate/Eliminations(73)
Total Revenue Including JLT$12,817 
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