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Published: 2022-02-16 00:00:00 ET
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EXHIBIT 99.1
q42019pegalogoa.jpg
Annual contract value exceeds $1 billion in Q4 2021
ACV grows 20 percent year over year
Total Backlog up 25 percent year over year to $1.3 billion
2022 Revenue Guidance of $1.46 billion - $1.49 billion
CAMBRIDGE, Mass. — February 16, 2022 — Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, released its financial results for the fourth quarter and full-year 2021.
“Robust demand for digital transformation projects in both the front and back-office resulted in continued strong growth for Pega,” said Alan Trefler, founder and CEO, Pegasystems. “In 2022 and beyond, our goal is to capitalize on this demand to become the enterprise standard workflow engine, servicing backbone, and centralized brain for the largest and most demanding enterprises globally."
“As we get closer to exiting the cloud transition, I’m excited to see Pega achieve ACV of $1 billion for the first time in its history,” said Ken Stillwell, COO and CFO, Pegasystems. “We’re now experiencing improving profitability and cash flow that reveals the underlying power of our subscription model. This increasing profitability and accelerating ACV growth will keep us on the path to becoming a Rule of 40 business.“
Financial and performance metrics (1)
(Dollars in thousands,
except per share amounts)
Three Months Ended
December 31,
Year Ended
December 31,
20212020Change20212020Change
Total revenue$316,184 $298,600 %$1,211,653 $1,017,517 19 %
Net (loss) income - GAAP$(37,246)$4,006 *$(63,040)$(61,373)(3)%
Net income (loss) - Non-GAAP$3,051 $16,817 (82)%$18,812 $(26,410)*
Diluted (loss) earnings per share - GAAP$(0.46)$0.05 *$(0.77)$(0.76)(1)%
Diluted earnings (loss) per share - Non-GAAP$0.04 $0.20 (80)%$0.22 $(0.33)*
* not meaningful.
Three Months Ended
December 31,
Change
Year Ended
December 31,
Change
(Dollars in thousands)2021202020212020
Pega Cloud$81,446 $61,188 $20,258 33 %$300,966 $208,268 $92,698 45 %
Maintenance82,726 76,122 6,604 %320,257 296,709 23,548 %
Subscription services164,172 137,310 26,862 20 %621,223 504,977 116,246 23 %
Subscription license (A)
85,022 95,897 (10,875)(11)%336,248 266,352 69,896 26 %
Subscription249,194 233,207 15,987 %957,471 771,329 186,142 24 %
Perpetual license11,250 11,990 (740)(6)%32,172 28,558 3,614 13 %
Consulting55,740 53,403 2,337 %222,010 217,630 4,380 %
Total revenue$316,184 $298,600 $17,584 %$1,211,653 $1,017,517 $194,136 19 %
(A) Revenue from term licenses.

(1) See the Schedules at the end of this release for additional information, including a reconciliation of our Non-GAAP and GAAP measures.
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chart-04ff676ceb7a4973955a.jpg
Note: Foreign currency exchange rate changes were a 1% headwind to ACV growth in 2021.
chart-73be5dc3034d4f5990fa.jpgchart-baa04e2150794b968d6a.jpg
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2022 Guidance (1)
As of February 16, 2022, we are providing the following guidance:
(in millions)Year Ended December 31, 2022
Annual contract value growth
20 - 22%
Year Ended December 31, 2022
GAAP
Non-GAAP (1)
Revenue
$1.46 - $1.49 billion
$1.46 - $1.49 billion
Net income (loss)
$(71.7) - $(50.4) million
$64.7 - $86.0 million
Diluted earnings (loss) per share
$(0.89) - $(0.62)
$0.75 - $1.00
(1) A reconciliation of our GAAP and Non-GAAP guidance is contained in the financial schedules at the end of this release.
Quarterly conference call
A conference call and audio-only webcast will be conducted at 5:00 p.m. EST on February 16, 2022.
Members of the public and investors are invited to join the call and participate in the question and answer session by dialing 1-800-437-2398 (domestic), 1-323-994-2093 (international), or via webcast (https://viavid.webcasts.com/starthere.jsp?ei=1524699&tp_key=509709a596) by logging onto www.pega.com at least five minutes prior to the event's broadcast and clicking on the webcast icon in the Investors section.
Discussion of Non-GAAP financial measures
We believe that Non-GAAP financial measures help investors understand our core operating results and prospects, consistent with how management measures and forecasts our performance without the effect of often one-time charges and other items outside our normal operations. The supplementary Non-GAAP financial measures are not meant to be superior to, or a substitute for, financial measures prepared under U.S. GAAP.
A reconciliation of our Non-GAAP and GAAP measures is at the end of this release.
Forward-looking statements
Certain statements in this press release may be "forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995.
Words such as expects, anticipates, intends, plans, believes, will, could, should, estimates, may, targets, strategies, projects, forecasts, guidance, likely, and usually, or variations of such words and other similar expressions identify forward-looking statements, which are based on current expectations and assumptions.
Forward-looking statements deal with future events and are subject to risks and uncertainties that are difficult to predict, including, but not limited to:
our future financial performance and business plans;
the adequacy of our liquidity and capital resources;
the continued payment of our quarterly dividends;
the timing of revenue recognition;
management of our transition to a more subscription-based business model;
variation in demand for our products and services, including among clients in the public sector;
reliance on key personnel;
the impact of actual or threatened public health emergencies, such as the Coronavirus (“COVID-19”);
reliance on third-party service providers, including hosting providers;
compliance with our debt obligations and covenants;
the potential impact of our convertible senior notes and Capped Call Transactions;
the relocation of our corporate headquarters;
the continued uncertainties in the global economy;
foreign currency exchange rates;
the potential legal and financial liabilities and damage to our reputation due to cyber-attacks;
security breaches and security flaws;
our ability to protect our intellectual property rights, costs associated with defending such rights, as well as intellectual property rights claims and other related claims by third parties;
3


our client retention rate; and
management of our growth.
These risks and others that may cause actual results to differ materially from those expressed in such forward-looking statements are described further in Part I of our Annual Report on Form 10-K for the year ended December 31, 2021, and other filings we make with the U.S. Securities and Exchange Commission (“SEC”).
Except as required by applicable law, we do not undertake and expressly disclaim any obligation to update or revise these forward-looking statements publicly, whether due to new information, future events, or otherwise. The forward-looking statements in this press release represent our views as of February 16, 2022.
About Pegasystems
Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world’s leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we’ve built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients’ employees and customers can get back to what matters most. For more information on Pegasystems (NASDAQ: PEGA) visit www.pega.com.
Press contact:
Lisa Pintchman
Pegasystems Inc.
lisapintchman.rogers@pega.com
617-866-6022    
Twitter: @pega
Investor contact:
Garo Toomajanian
ICR for Pegasystems Inc.
pegainvestorrelations@pega.com
617-866-6077
All trademarks are the property of their respective owners.
4



PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)
Three Months Ended
December 31,
Year Ended
December 31,
2021202020212020
Revenue
Subscription services$164,172 $137,310 $621,223 $504,977 
Subscription license85,022 95,897 336,248 266,352 
Perpetual license11,250 11,990 32,172 28,558 
Consulting55,740 53,403 222,010 217,630 
Total revenue316,184 298,600 1,211,653 1,017,517 
Cost of revenue
Subscription services32,240 26,003 120,446 98,886 
Subscription license579 510 2,389 2,644 
Perpetual license77 64 229 284 
Consulting52,267 50,318 213,299 209,099 
Total cost of revenue85,163 76,895 336,363 310,913 
Gross profit231,021 221,705 875,290 706,604 
Operating expenses
Selling and marketing168,245 150,009 625,886 545,693 
Research and development69,065 59,366 260,630 236,986 
General and administrative25,899 18,260 83,506 67,452 
Total operating expenses263,209 227,635 970,022 850,131 
(Loss) from operations(32,188)(5,930)(94,732)(143,527)
Foreign currency transaction (loss) gain(1,476)1,159 (6,459)3,704 
Interest income149 131 704 1,223 
Interest expense(2,209)(5,565)(7,956)(19,356)
(Loss) income on capped call transactions(16,090)11,881 (23,633)31,697 
Other (loss) income, net(19)(4)89 1,370 
(Loss) income before (benefit from) income taxes(51,833)1,672 (131,987)(124,889)
(Benefit from) income taxes(14,587)(2,334)(68,947)(63,516)
Net (loss) income$(37,246)$4,006 $(63,040)$(61,373)
(Loss) earnings per share
Basic$(0.46)$0.05 $(0.77)$(0.76)
Diluted$(0.46)$0.05 $(0.77)$(0.76)
Weighted-average number of common shares outstanding
Basic81,692 80,770 81,387 80,336 
Diluted81,692 86,080 81,387 80,336 
5


PEGASYSTEMS INC.
UNAUDITED RECONCILIATION OF SELECTED GAAP MEASURES TO NON-GAAP MEASURES (1)
(in thousands, except percentages and per share amounts)
Three Months Ended
December 31,
Year Ended
December 31,
20212020Change20212020Change
Net (loss) income - GAAP$(37,246)$4,006 *$(63,040)$(61,373)(3)%
Stock-based compensation (2)
26,463 26,313 115,947 103,068 
Capped call transactions16,090 (11,881)23,633 (31,697)
Litigation9,782 1,675 18,198 3,823 
Convertible senior notes952 4,408 2,977 14,813 
Headquarters lease— — (15,111)— 
Amortization of intangible assets982 919 3,987 3,970 
Foreign currency transaction loss (gain)1,476 (1,159)6,459 (3,704)
Other— (384)15 757 
Income tax effects (3)
(15,448)(7,080)(74,253)(56,067)
Net income (loss) - Non-GAAP$3,051 $16,817 (82)%$18,812 $(26,410)*
Diluted (loss) earnings per share - GAAP$(0.46)$0.05 *$(0.77)$(0.76)(1)%
Non-GAAP adjustments0.50 0.15 0.99 0.43 
Diluted earnings (loss) per share - Non-GAAP$0.04 $0.20 (80)%$0.22 $(0.33)*
Diluted weighted-average number of common shares outstanding - GAAP81,692 86,080 (5)%81,387 80,336 %
Non-GAAP Adjustments3,795 — 4,487 — 
Diluted weighted-average number of common shares outstanding - Non-GAAP85,487 86,080 (1)%85,874 80,336 %
* not meaningful.
(1) We believe that Non-GAAP financial measures help investors understand our core operating results and prospects, consistent with how management measures and forecasts our performance without the effect of often one-time charges and other items outside our normal operations. The supplementary Non-GAAP financial measures are not meant to be superior to, or a substitute for, financial measures prepared under U.S. GAAP.
Our Non-GAAP financial measures reflect the following adjustments:
Stock-based compensation: We have excluded stock-based compensation from our Non-GAAP operating expenses and profitability measures. Although stock-based compensation is a key incentive offered to our employees, and we believe such compensation contributed to our revenues recognized during the periods presented and is expected to contribute to our future revenues, we continue to evaluate our business performance excluding stock-based compensation.
Capped call transactions: We have excluded gains and losses related to our capped call transactions held at fair value under U.S. GAAP. The capped call transactions are expected to reduce common stock dilution and/or offset any potential cash payments we must make, other than for principal and interest, upon conversion of the Notes. We believe excluding these amounts from our Non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance. In addition, we reflect the effect of the capped call transactions on the weighted-average number of common shares outstanding in our Non-GAAP financial measures as we believe it provides investors with useful information when evaluating our financial performance on a per-share basis.
Litigation: Includes legal fees and related expenses arising from proceedings that originated outside of the ordinary course of business. We believe excluding these expenses from our Non-GAAP financial measures is useful to investors as the disputes giving rise to them are not representative of our core business operations and ongoing operating performance.
Convertible senior notes: In February 2020, we issued convertible senior notes with an aggregate principal amount of $600 million, due March 1, 2025, in a private placement. See "Note 11. Debt" in Item 8 of this Annual Report for additional information. We believe excluding the amortization of debt discounts and issuance costs provide a useful comparison of our operational performance in different periods.
Headquarters lease: In February 2021, we agreed to accelerate our exit from our then Cambridge, Massachusetts headquarters to October 1, 2021, in exchange for a one-time payment from our landlord of $18 million which was received in October 2021. We believe excluding the impact from our Non-GAAP financial measures is useful to investors as the modified lease, including the $18 million payment, is not representative of our core business operations and ongoing operating performance.
6


Amortization of intangible assets: We have excluded the amortization of intangible assets from our Non-GAAP operating expenses and profitability measures. Amortization of intangible assets fluctuates in amount and frequency and is significantly affected by the timing and size of acquisitions. Investors should note that the use of intangible assets contributed to our revenues recognized during the periods presented and is expected to contribute to future revenues. Amortization of intangible assets is likely to recur in future periods.
Foreign currency transaction loss (gain): We have excluded foreign currency transaction gains and losses from our Non-GAAP profitability measures. Foreign currency transaction gains and losses fluctuate in amount and frequency and are significantly affected by foreign exchange market rates. Foreign currency transaction gains and losses are likely to recur in future periods.
Other: We have excluded gains and losses on our venture investments and incremental fees incurred due to the cancellation of in-person sales and marketing events due to the COVID-19 pandemic, including the live event portion of our 2020 PegaWorld conference. We believe excluding these amounts from our Non-GAAP financial measures is useful to investors as the types of events giving rise to them are not representative of our core business operations and ongoing operating performance.
(2) Stock-based compensation:
Three Months Ended
December 31,
Year Ended
December 31,
(in thousands)2021202020212020
Cost of revenue$4,933 $5,160 $21,822 $20,796 
Selling and marketing12,337 12,315 54,182 46,283 
Research and development6,070 5,819 25,413 22,885 
General and administrative3,123 3,019 14,530 13,104 
$26,463 $26,313 $115,947 $103,068 
Income tax benefit$(5,382)$(5,171)$(23,410)$(20,464)
(3) Effective income tax rates:
Year Ended
December 31,
20212020
GAAP52 %51 %
Non-GAAP22 %22 %
Our GAAP effective income tax rate is subject to significant fluctuations due to several factors, including excess tax benefits generated by our stock-based compensation plans, gains and losses on our capped call transactions, tax credits for stock-based compensation awards to research and development employees, and unfavorable foreign stock-based compensation adjustments. We determine our Non-GAAP income tax rate by using applicable rates in taxing jurisdictions and assessing certain factors, including our historical and forecasted earnings by jurisdiction, discrete items, and our ability to realize tax assets. We believe it is beneficial for our management to review our Non-GAAP results consistent with our annual plan's effective income tax rate as established at the beginning of each year, given tax rate volatility.
7



PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
December 31, 2021December 31, 2020
Assets
Current assets:
Cash and cash equivalents$159,965 $171,899 
Marketable securities202,814 293,269 
Total cash, cash equivalents, and marketable securities362,779 465,168 
Accounts receivable182,717 215,827 
Unbilled receivables226,714 207,155 
Other current assets68,008 88,760 
Total current assets840,218 976,910 
Unbilled receivables129,789 113,278 
Goodwill81,923 79,231 
Other long-term assets541,601 434,843 
Total assets$1,593,531 $1,604,262 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$15,281 $24,028 
Accrued expenses63,890 59,261 
Accrued compensation and related expenses120,946 123,012 
Deferred revenue275,844 232,865 
Other current liabilities9,443 20,969 
Total current liabilities485,404 460,135 
Convertible senior notes, net590,722 518,203 
Operating lease liabilities87,818 59,053 
Other long-term liabilities13,499 24,699 
Total liabilities1,177,443 1,062,090 
Total stockholders’ equity416,088 542,172 
Total liabilities and stockholders’ equity$1,593,531 $1,604,262 

PEGASYSTEMS INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
Year Ended
December 31,
20212020
Net (loss)$(63,040)$(61,373)
Adjustments to reconcile net (loss) to cash provided by (used in) operating activities
Non-cash items161,690 93,795 
Change in operating assets and liabilities, net(59,532)(32,985)
Cash provided by (used in) operating activities39,118 (563)
Cash provided by (used in) investing activities72,503 (321,683)
Cash (used in) provided by financing activities(121,843)423,448 
Effect of exchange rate changes on cash and cash equivalents(1,712)2,334 
Net (decrease) increase in cash and cash equivalents(11,934)103,536 
Cash and cash equivalents, beginning of period171,899 68,363 
Cash and cash equivalents, end of period$159,965 $171,899 


8


PEGASYSTEMS INC.
ANNUAL CONTRACT VALUE (“ACV”)
(in thousands, except percentages)

Annual contract value (“ACV”) - ACV represents the annualized value of our active contracts as of the measurement date. The contract's total value is divided by its duration in years to calculate ACV for term license and Pega Cloud contracts. Maintenance revenue for the quarter then ended is multiplied by four to calculate ACV for maintenance. ACV is a performance measure that we believe provides useful information to our management and investors, particularly during our subscription transition. Foreign currency exchange rate changes were a 1% headwind to ACV growth in 2021.
December 31, 2021December 31, 2020Change
Pega Cloud$363,970 $266,642 $97,328 37 %
Maintenance330,904 304,488 26,416 %
Subscription services694,874 571,130 123,744 22 %
Subscription license (1)
307,750 264,346 43,404 16 %
$1,002,624 $835,476 $167,148 20 %
(1) ACV from term licenses.

PEGASYSTEMS INC.
BACKLOG
(in thousands, except percentages)

Remaining performance obligations (“Backlog”) - Expected future revenue from existing non-cancellable contracts:
As of December 31, 2021:
Subscription services
Subscription
products (1)
Perpetual
license
ConsultingTotal
MaintenancePega Cloud
1 year or less
$234,917 $330,426 $153,467 $10,952 $41,411 $771,173 58 %
1-2 years
65,502 220,231 14,968 4,505 8,917 314,123 23 %
2-3 years
38,432 124,969 1,955 2,252 5,512 173,120 13 %
Greater than 3 years
28,157 55,937 1,765 — 619 86,478 %
$367,008 $731,563 $172,155 $17,709 $56,459 $1,344,894 100 %
% of Total28 %54 %13 %%%100 %
Change since December 31, 2020
$37,093 $141,426 $53,341 $5,800 $34,847 $272,507 
11 %24 %45 %49 %161 %25 %
(1) Backlog from term licenses.
As of December 31, 2020:
Subscription services
Subscription
products (1)
Perpetual
license
ConsultingTotal
MaintenancePega Cloud
1 year or less
$227,803 $248,223 $105,920 $11,514 $19,226 $612,686 57 %
1-2 years
54,509 193,064 7,962 395 346 256,276 24 %
2-3 years
28,320 104,542 4,928 — 851 138,641 13 %
Greater than 3 years
19,283 44,308 — 1,189 64,784 %
$329,915 $590,137 $118,814 $11,909 $21,612 $1,072,387 100 %
% of Total31 %55 %11 %%%100 %
(1) Backlog from term licenses.
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PEGASYSTEMS INC.
RECONCILIATION OF FORWARD-LOOKING GUIDANCE
(in millions, except per share amounts)
Year Ended December 31, 2022
LowHigh
Annual contract value growth20 %22 %
Revenue (GAAP and Non-GAAP)$1,460 $1,490 
Net loss (GAAP)$(71.7)$(50.4)
Stock-based compensation146.2 146.2 
Litigation24.0 24.0 
Convertible senior notes2.7 2.7 
Amortization of intangible assets3.9 3.9 
Foreign currency transaction (gain)(2.0)(2.0)
Income tax effects(38.4)(38.4)
Net Income (Non-GAAP)$64.7 $86.0 
Diluted earnings (loss) per share - GAAP$(0.89)$(0.62)
Non-GAAP adjustments1.64 1.62 
Diluted earnings (loss) per share - Non-GAAP$0.75 $1.00 
Diluted weighted-average number of common shares outstanding - GAAP81 81 
Incremental dilutive shares for Non-GAAP
Diluted weighted-average number of common shares outstanding - Non-GAAP86 86 
10