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Exhibit 99.2

citi-r_2c-blu_pos_rgb

CITIGROUP -- QUARTERLY FINANCIAL DATA SUPPLEMENT

4Q21

Page

Citigroup

Financial Summary

1

Consolidated Statement of Income

2

Consolidated Balance Sheet

3

Segment and Business Details

Net Revenues

4

Income, Regional Average Assets and ROA

5

Institutional Clients Group (ICG)

6

Revenues by Business

7

Global Consumer Banking (GCB)

8

Retail Banking and Cards Key Indicators

9

North America

10 - 12

Latin America(1)

13 - 14

Asia(2)

15 - 16

Corporate / Other

17

Citigroup Supplemental Detail

Average Balances and Interest Rates

18

Deposits

19

EOP Loans

20

Consumer Loan Delinquencies and Ratios

90+ Days

21

30-89 Days

22

Allowance for Credit Losses on Loans and Unfunded Lending Commitments

23 - 24

Components of Provision for Credit Losses on Loans

25

Non-Accrual Assets

26

CET1 Capital and Supplementary Leverage Ratios, Tangible Common Equity,

27

Book Value Per Share and Tangible Book Value Per Share

(1)

Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.


CITIGROUP FINANCIAL SUMMARY

(In millions of dollars, except per share amounts and as otherwise noted)

    

    

    

    

    

4Q21 Increase/

Full

    

FY

FY

FY 2021 vs.

 

4Q

 

1Q

2Q

 

3Q

 

4Q

 

(Decrease) from

Year

 

Year

Year

FY 2020 Increase/

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

    

2019

    

2020

    

2021

    

(Decrease)

Total revenues, net of interest expense(1)(2)

$

16,832

$

19,667

$

17,753

$

17,447

$

17,017

 

(2%)

1%

$

75,067

$

75,501

$

71,884

(5%)

Total operating expenses(1)(3)

 

11,437

 

11,413

 

11,471

 

11,777

 

13,532

 

15%

18%

 

42,783

 

44,374

48,193

9%

Net credit losses (NCLs)

 

1,472

 

1,748

 

1,320

 

961

 

866

 

(10%)

(41%)

 

7,768

 

7,611

4,895

(36%)

Credit reserve build / (release) for loans

 

(1,848)

 

(3,227)

 

(2,446)

 

(1,149)

 

(1,176)

 

(2%)

36%

 

450

 

8,311

(7,998)

NM

Provision / (release) for unfunded lending commitments

 

352

 

(626)

 

44

 

(13)

 

(193)

 

NM

NM

 

92

 

1,446

(788)

NM

Provisions for benefits and claims, HTM debt securities and other assets

 

(22)

 

50

 

16

 

9

 

38

 

NM

NM

 

73

 

127

113

(11%)

Provisions for credit losses and for benefits and claims

 

(46)

 

(2,055)

 

(1,066)

 

(192)

 

(465)

 

NM

NM

 

8,383

 

17,495

(3,778)

NM

Income from continuing operations before income taxes

 

5,441

 

10,309

 

7,348

 

5,862

 

3,950

 

(33%)

(27%)

 

23,901

 

13,632

27,469

NM

Income taxes(4)

 

1,116

 

2,332

 

1,155

 

1,193

 

771

 

(35%)

(31%)

 

4,430

 

2,525

5,451

NM

Income from continuing operations

 

4,325

 

7,977

 

6,193

 

4,669

 

3,179

 

(32%)

(26%)

 

19,471

 

11,107

22,018

98%

Income (loss) from discontinued operations, net of taxes

 

6

 

(2)

 

10

 

(1)

 

-

 

100%

(100%)

 

(4)

 

(20)

7

NM

Net income before noncontrolling interests

 

4,331

 

7,975

 

6,203

 

4,668

 

3,179

 

(32%)

(27%)

 

19,467

 

11,087

22,025

99%

Net income (loss) attributable to noncontrolling interests

 

22

 

33

 

10

 

24

 

6

 

(75%)

(73%)

 

66

 

40

73

83%

Citigroup's net income

$

4,309

$

7,942

$

6,193

$

4,644

$

3,173

 

(32%)

(26%)

$

19,401

$

11,047

$

21,952

99%

Diluted earnings per share(5):

 

  

 

  

 

  

 

  

 

  

 

 

 

  

Income from continuing operations

$

1.92

$

3.62

$

2.84

$

2.15

$

1.46

 

(32%)

(24%)

$

8.04

$

4.73

$

10.14

NM

Citigroup's net income

$

1.92

$

3.62

$

2.85

$

2.15

$

1.46

 

(32%)

(24%)

$

8.04

$

4.72

$

10.14

NM

Shares (in millions)(5):

 

  

 

  

 

  

 

  

 

  

 

 

 

  

Average basic

 

2,081.9

 

2,082.0

 

2,056.5

 

2,009.3

 

1,984.3

 

(1%)

(5%)

 

2,249.2

 

2,085.8

2,033.0

(3%)

Average diluted

 

2,095.7

 

2,096.6

 

2,073.0

 

2,026.2

 

2,001.6

 

(1%)

(4%)

 

2,265.3

 

2,099.0

2,049.4

(2%)

Common shares outstanding, at period end

 

2,082.1

 

2,067.0

 

2,026.8

 

1,984.3

 

1,984.4

 

-

(5%)

 

 

  

Preferred dividends

$

267

$

292

$

253

$

266

$

229

 

(14%)

(14%)

$

1,109

$

1,095

$

1,040

(5%)

Income allocated to unrestricted common shareholders - basic

 

  

 

  

 

  

 

  

 

  

 

 

 

  

Income from continuing operations

$

4,014

$

7,586

$

5,889

$

4,353

$

2,924

 

(33%)

(27%)

$

18,174

$

9,899

$

20,751

NM

Citigroup's net income

$

4,020

$

7,584

$

5,899

$

4,352

$

2,924

 

(33%)

(27%)

$

18,171

$

9,879

$

20,758

NM

Income allocated to unrestricted common shareholders - diluted(5)

 

  

 

  

 

  

 

  

 

  

 

 

 

  

Income from continuing operations

$

4,021

$

7,593

$

5,897

$

4,361

$

2,932

 

(33%)

(27%)

$

18,207

$

9,930

$

20,781

NM

Citigroup's net income

$

4,027

$

7,591

$

5,907

$

4,360

$

2,932

 

(33%)

(27%)

$

18,204

$

9,909

$

20,788

NM

Regulatory capital ratios and performance metrics(6):

 

  

 

  

 

  

 

  

 

  

 

 

  

 

  

  

  

Common Equity Tier 1 (CET1) Capital ratio(7)(8)

 

11.73%

 

11.78%

 

11.83%

 

11.65%

 

12.2%

 

  

 

  

  

  

Tier 1 Capital ratio(7)(8)

 

13.31%

 

13.49%

 

13.35%

 

13.15%

 

13.9%

 

  

 

  

  

  

Total Capital ratio(7)(8)

 

15.61%

 

15.64%

 

15.63%

 

15.37%

 

16.1%

 

  

 

  

  

  

Supplementary Leverage ratio (SLR)(8)(9)

 

7.00%

 

6.96%

 

5.84%

 

5.80%

 

5.7%

 

  

 

  

  

  

Return on average assets

 

0.75%

 

1.39%

 

1.06%

 

0.79%

 

0.53%

 

0.98%

 

0.50%

0.94%

  

Return on average common equity

 

9.1%

 

17.2%

 

13.0%

 

9.5%

 

6.4%

 

10.3%

 

5.7%

11.5%

  

Efficiency ratio (total operating expenses/total revenues, net)

 

67.9%

 

58.0%

 

64.6%

 

67.5%

 

79.5%

1,200

bps

1,160

bps

 

57.0%

 

58.8%

67.0%

820

bps

Balance sheet data (in billions of dollars, except per share amounts)(6):

 

  

 

  

 

  

 

  

 

  

 

 

  

 

  

  

  

Total assets

$

2,260.1

$

2,314.3

$

2,327.9

$

2,361.9

$

2,291.4

 

(3%)

1%

 

  

 

  

  

  

Total average assets

 

2,299.3

 

2,316.8

 

2,341.8

 

2,346.0

 

2,386.0

 

2%

4%

1,978.8

$

2,226.5

$

2,347.7

5%

Total deposits

 

1,280.7

 

1,301.0

 

1,310.3

 

1,347.5

 

1,317.2

 

(2%)

3%

 

  

 

  

  

Citigroup's stockholders' equity

 

199.4

 

202.5

 

202.2

 

200.9

 

202.0

 

1%

1%

 

  

 

  

  

Book value per share

 

86.43

 

88.18

 

90.86

 

92.16

 

92.21

 

-

7%

 

  

 

  

  

Tangible book value per share(10)

 

73.67

 

75.50

 

77.87

 

79.07

 

79.16

 

-

7%

 

  

 

  

  

Direct staff (in thousands)

 

210

 

211

 

214

 

220

 

223

 

1%

6%

 

  

 

  

  

(1)

During 4Q21, Citi reclassified deposit insurance expenses from Interest expense to Other operating expenses for all periods presented. Amounts reclasssified for each quarter were $333 million for 4Q20, $340 million for 1Q21, $279 million for 2Q21, $293 million for 3Q21, and $295 million for 4Q21.

(2)

3Q21 includes an approximate $680 million loss on sale (approximately $580 million after-tax), with both amounts subject to closing adjustments, related to the announced sale of Citi's consumer banking operations in Australia.

(3)

4Q21 includes an approximate $1.052 billion charge (approximately $792 million after-tax), with both amounts subject to closing adjustments, related to Voluntary Early Retirement Plan (VERP) related to the announced wind-down of Citi's consumer banking operations in Korea.

(4)

2Q21 includes an approximate $450 million benefit from a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).

(5)

Certain securities are excluded from the second quarter of 2020 diluted EPS calculation because they were anti-dilutive. Year-to-date EPS will not equal the sum of the individual quarters because the year-to-date EPS calculation is a separate calculation.

(6)

4Q21 is preliminary.

(7)

Citi's reportable CET1 Capital and Tier 1 Capital ratios were derived under the U.S. Basel III Standardized Approach framework beginning in June 30, 2021, and the U.S. Basel III Advanced Approaches framework for December 31, 2020 and March 31, 2021, whereas Citi's reportable Total Capital ratios were derived under the U.S. Basel III Advanced Approaches framework for all periods presented. The reportable ratios represent the more binding of each of the three risk-based capital ratios (CET1 Capital, Tier 1 Capital and Total Capital) under both the Standardized Approach and the Advanced Approaches under the Collins Amendment. For the composition of Citi's CET1 Capital and ratio, see page 27.

(8)

Citi has elected to apply the modified transition provision related to the impact of the CECL accounting standard on regulatory capital, as provided by the U.S. banking agencies’ September 2020 final rule. For additional information, see "Capital Resources" in Citi's 2020 Form 10-K.

(9)

For the composition of Citi's SLR, see page 27.

(10)

Tangible book value per share is a non-GAAP financial measure. For a reconciliation of this measure to reported results, see page 27.

Note: Ratios and variance percentages are calculated based on the displayed amounts. Due to averaging and roundings, quarterly earnings per share may not sum to the YTD totals.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 1


CITIGROUP CONSOLIDATED STATEMENT OF INCOME

(In millions of dollars)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

    

2019

    

2020

    

2021

    

(Decrease)

Revenues

Interest revenue

$

13,047

$

12,534

$

12,463

$

12,650

$

12,828

1%

(2%)

$

76,510

$

58,089

$

50,475

(13%)

Interest expense(1)

2,231

2,028

1,985

1,959

2,009

3%

(10%)

28,382

13,338

7,981

(40%)

Net interest income (NII)

10,816

10,506

10,478

10,691

10,819

1%

-

48,128

44,751

42,494

(5%)

Commissions and fees

2,678

3,670

3,374

3,399

3,229

(5%)

21%

11,746

11,385

13,672

20%

Principal transactions

1,959

3,913

2,304

2,233

1,704

(24%)

(13%)

8,892

13,885

10,154

(27%)

Administrative and other fiduciary fees

907

961

1,022

1,007

953

(5%)

5%

3,411

3,472

3,943

14%

Realized gains (losses) on investments

272

401

137

117

10

(91%)

(96%)

1,474

1,756

665

(62%)

Impairment losses on investments and other assets

(11)

(69)

(13)

(30)

(97)

NM

NM

(32)

(165)

(209)

(27%)

Provision for credit losses on AFS debt securities(2)

1

-

-

(1)

1

NM

-

-

(3)

-

100%

Other revenue (loss)

210

285

451

31

398

NM

90%

1,448

420

1,165

NM

Total non-interest revenues

6,016

9,161

7,275

6,756

6,198

(8%)

3%

26,939

30,750

29,390

(4%)

Total revenues, net of interest expense

16,832

19,667

17,753

17,447

17,017

(2%)

1%

75,067

75,501

71,884

(5%)

Provisions for credit losses and for benefits and claims

Net credit losses

1,472

1,748

1,320

961

866

(10%)

(41%)

7,768

7,611

4,895

(36%)

Credit reserve build / (release) for loans

(1,848)

(3,227)

(2,446)

(1,149)

(1,176)

(2%)

36%

450

8,311

(7,998)

NM

Provision for credit losses on loans

(376)

(1,479)

(1,126)

(188)

(310)

(65%)

18%

8,218

15,922

(3,103)

NM

Provision for credit losses on held-to-maturity (HTM) debt securities

(14)

(11)

4

(10)

14

NM

NM

-

7

(3)

NM

Provision for credit losses on other assets

(24)

9

(3)

(3)

(3)

-

88%

-

7

-

(100%)

Policyholder benefits and claims

16

52

15

22

27

23%

69%

73

113

116

3%

Provision for credit losses on unfunded lending commitments

352

(626)

44

(13)

(193)

NM

NM

92

1,446

(788)

NM

Total provisions for credit losses and for benefits and claims

(46)

(2,055)

(1,066)

(192)

(465)

NM

NM

8,383

17,495

(3,778)

NM

Operating expenses

Compensation and benefits

5,341

6,001

5,982

6,058

7,093

17%

33%

21,433

22,214

25,134

13%

Premises and equipment

631

576

558

560

620

11%

(2%)

2,328

2,333

2,314

(1%)

Technology / communication

2,028

1,852

1,895

1,997

2,084

4%

3%

7,077

7,383

7,828

6%

Advertising and marketing

352

270

340

402

478

19%

36%

1,516

1,217

1,490

22%

Other operating(1)

3,085

2,714

2,696

2,760

3,257

18%

6%

10,429

11,227

11,427

2%

Total operating expenses

11,437

11,413

11,471

11,777

13,532

15%

18%

42,783

44,374

48,193

9%

Income from continuing operations before income taxes

5,441

10,309

7,348

5,862

3,950

(33%)

(27%)

23,901

13,632

27,469

NM

Provision for income taxes(3)

1,116

2,332

1,155

1,193

771

(35%)

(31%)

4,430

2,525

5,451

NM

Income (loss) from continuing operations

4,325

7,977

6,193

4,669

3,179

(32%)

(26%)

19,471

11,107

22,018

98%

Discontinued operations

Income (loss) from discontinued operations

6

(2)

10

(1)

-

100%

(100%)

(31)

(20)

7

NM

Provision (benefit) for income taxes

-

-

-

-

-

-

-

(27)

-

-

-

Income (loss) from discontinued operations, net of taxes

6

(2)

10

(1)

-

100%

(100%)

(4)

(20)

7

NM

Net income before noncontrolling interests

4,331

7,975

6,203

4,668

3,179

(32%)

(27%)

19,467

11,087

22,025

99%

Net income (loss) attributable to noncontrolling interests

22

33

10

24

6

(75%)

(73%)

66

40

73

83%

Citigroup's net income

$

4,309

$

7,942

$

6,193

$

4,644

$

3,173

(32%)

(26%)

$

19,401

$

11,047

$

21,952

99%

(1)

See footnote 1 on page 1.

(2)

In accordance with ASC 326.

(3)

See footnote 4 on page 1.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 2


CITIGROUP CONSOLIDATED BALANCE SHEET

(In millions of dollars)

4Q21 Increase/

December 31,

March 31,

June 30,

September 30,

December 31,

(Decrease) from

    

2020

    

2021

    

2021

    

2021

    

2021(1)

    

3Q21

    

4Q20

Assets

Cash and due from banks (including segregated cash and other deposits)

$

26,349

$

26,204

$

27,117

$

28,906

$

27,515

(5%)

4%

Deposits with banks, net of allowance

283,266

298,478

272,121

294,902

234,518

(20%)

(17%)

Securities borrowed and purchased under agreements to resell, net of allowance

294,712

315,072

309,047

337,696

327,288

(3%)

11%

Brokerage receivables, net of allowance

44,806

60,465

61,138

59,487

54,340

(9%)

21%

Trading account assets

375,079

360,659

370,950

342,914

331,945

(3%)

(11%)

Investments

Available-for-sale debt securities, net of allowance

335,084

304,036

302,977

295,573

288,522

(2%)

(14%)

Held-to-maturity debt securities, net of allowance

104,943

161,742

176,742

198,056

216,963

10%

NM

Equity securities

7,332

7,181

7,344

7,220

7,337

2%

Total investments

447,359

472,959

487,063

500,849

512,822

2%

15%

Loans, net of unearned income

Consumer

288,839

274,034

275,895

264,250

271,236

3%

(6%)

Corporate

387,044

391,954

400,939

400,514

396,531

(1%)

2%

Loans, net of unearned income

675,883

665,988

676,834

664,764

667,767

(1%)

Allowance for credit losses on loans (ACLL)

(24,956)

(21,638)

(19,238)

(17,715)

(16,455)

7%

34%

Total loans, net

650,927

644,350

657,596

647,049

651,312

1%

Goodwill

22,162

21,905

22,060

21,573

21,299

(1%)

(4%)

Intangible assets (including MSRs)

4,747

4,741

4,687

4,553

4,495

(1%)

(5%)

Other assets, net of allowance

110,683

109,433

116,089

123,947

125,879

2%

14%

Total assets

$

2,260,090

$

2,314,266

$

2,327,868

$

2,361,876

$

2,291,413

(3%)

1%

Liabilities

Non-interest-bearing deposits in U.S. offices

$

126,942

$

138,192

$

149,373

$

145,103

$

158,552

9%

25%

Interest-bearing deposits in U.S. offices

503,213

497,335

485,589

567,902

543,283

(4%)

8%

Total U.S. deposits

630,155

635,527

634,962

713,005

701,835

(2%)

11%

Non-interest-bearing deposits in offices outside the U.S.

100,543

101,662

101,723

94,016

97,270

3%

(3%)

Interest-bearing deposits in offices outside the U.S.

549,973

563,786

573,596

540,507

518,125

(4%)

(6%)

Total international deposits

650,516

665,448

675,319

634,523

615,395

(3%)

(5%)

Total deposits

1,280,671

1,300,975

1,310,281

1,347,528

1,317,230

(2%)

3%

Securities loaned and sold under agreements to resell

199,525

219,168

221,817

209,184

191,285

(9%)

(4%)

Brokerage payables

50,484

60,907

59,416

60,501

61,430

2%

22%

Trading account liabilities

168,027

179,117

174,706

179,286

161,529

(10%)

(4%)

Short-term borrowings

29,514

32,087

31,462

29,683

27,973

(6%)

(5%)

Long-term debt

271,686

256,335

264,575

258,274

254,374

(2%)

(6%)

Other liabilities(2)

59,983

62,404

62,701

75,810

74,920

(1%)

25%

Total liabilities

$

2,059,890

$

2,110,993

$

2,124,958

$

2,160,266

$

2,088,741

(3%)

1%

Equity

Stockholders' equity

Preferred stock

$

19,480

$

20,280

$

17,995

$

17,995

$

18,995

6%

(2%)

Common stock

31

31

31

31

31

Additional paid-in capital

107,846

107,694

107,820

107,922

108,003

Retained earnings

168,272

174,816

179,686

183,024

184,948

1%

10%

Treasury stock, at cost

(64,129)

(65,261)

(68,253)

(71,246)

(71,240)

(11%)

Accumulated other comprehensive income (loss) (AOCI)(3)

(32,058)

(35,011)

(35,120)

(36,851)

(38,765)

(5%)

(21%)

Total common equity

$

179,962

$

182,269

$

184,164

$

182,880

$

182,977

2%

Total Citigroup stockholders' equity

$

199,442

$

202,549

$

202,159

$

200,875

$

201,972

1%

1%

Noncontrolling interests

758

724

751

735

700

(5%)

(8%)

Total equity

200,200

203,273

202,910

201,610

202,672

1%

1%

Total liabilities and equity

$

2,260,090

$

2,314,266

$

2,327,868

$

2,361,876

$

2,291,413

(3%)

1%

(1)Preliminary.

(2)Includes allowance for credit losses for unfunded lending commitments. See page 23 for amounts by period.

(3)

September 30, 2021 and December 31, 2021, include an approximate $475 million (after-tax) currency translation adjustment (CTA) loss (net of hedges) associated with its consumer banking operations in Australia (see footnote 2 on page 1). The transaction generated a pretax loss on sale of approximately $680 million upon classification to held-for-sale ($580 million after-tax), with both amounts subject to closing adjustments.

The loss on sale primarily reflects the impact of a pretax $625 million CTA loss (net of hedges) ($475 million after-tax) already reflected in the Accumulated Other Comprehensive Income (AOCI) component of equity. Upon closing, the CTA-related balance will be removed from the AOCI component of equity, resulting in a neutral impact from CTA to Citi’s Common Equity Tier 1 Capital.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 3


SEGMENT DETAIL

NET REVENUES(1)

(In millions of dollars)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

    

2019

    

2020

    

2021

    

(Decrease)

Institutional Clients Group

North America

$

3,412

$

4,979

$

3,780

$

4,214

$

3,775

(10%)

11%

$

13,603

$

17,476

$

16,748

(4%)

EMEA

2,926

3,777

3,303

3,148

2,866

(9%)

(2%)

12,157

13,041

13,094

-

Latin America

1,110

1,172

1,208

1,295

1,271

(2%)

15%

5,275

4,981

4,946

(1%)

Asia

2,059

2,525

2,286

2,330

1,958

(16%)

(5%)

8,789

9,590

9,099

(5%)

Total

9,507

12,453

10,577

10,987

9,870

(10%)

4%

39,824

45,088

43,887

(3%)

Global Consumer Banking

North America

4,695

4,469

4,231

4,369

4,412

1%

(6%)

20,460

19,284

17,481

(9%)

Latin America

1,122

1,033

1,078

1,064

1,075

1%

(4%)

5,334

4,466

4,250

(5%)

Asia(2)(3)

1,588

1,636

1,596

915

1,452

59%

(9%)

7,427

6,592

5,599

(15%)

Total

7,405

7,138

6,905

6,348

6,939

9%

(6%)

33,221

30,342

27,330

(10%)

Corporate / Other

(80)

76

271

112

208

86%

NM

2,022

71

667

NM

Total net revenues

$

16,832

$

19,667

$

17,753

$

17,447

$

17,017

(2%)

1%

$

75,067

$

75,501

$

71,884

(5%)

(1)See footnote 1 on page 1.
(2)Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.
(3)See footnote 2 on page 1.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 4


SEGMENT DETAIL

INCOME

(In millions of dollars)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

    

2019

2020

    

2021

    

(Decrease)

Income (loss) from continuing operations(2)

Institutional Clients Group

North America

$

801

$

2,779

$

1,253

$

854

$

895

5%

12%

$

3,407

$

3,310

$

5,781

75%

EMEA

891

1,466

1,156

1,035

690

(33%)

(23%)

3,836

3,280

4,347

33%

Latin America

963

645

597

665

522

(22%)

(46%)

2,101

1,390

2,429

75%

Asia

645

1,048

823

889

446

(50%)

(31%)

3,432

3,573

3,206

(10%)

Total

3,300

5,938

3,829

3,443

2,553

(26%)

(23%)

12,776

11,553

15,763

36%

Global Consumer Banking

North America

968

1,857

1,309

1,448

1,320

(9%)

36%

3,157

(46)

5,934

NM

Latin America

166

52

352

228

166

(27%)

-

885

241

798

NM

Asia(3)(4)(5)

98

262

171

(342)

(777)

NM

NM

1,537

468

(686)

NM

Total

1,232

2,171

1,832

1,334

709

(47%)

(42%)

5,579

663

6,046

NM

Corporate / Other

(207)

(132)

532

(108)

(83)

23%

60%

1,116

(1,109)

209

NM

Income from continuing operations

$

4,325

$

7,977

$

6,193

$

4,669

$

3,179

(32%)

(26%)

$

19,471

$

11,107

$

22,018

98%

Discontinued operations

6

(2)

10

(1)

-

100%

(100%)

(4)

( 20)

7

NM

Net income attributable to noncontrolling interests

22

33

10

24

6

(75%)

(73%)

66

40

73

83%

Net income

$

4,309

$

7,942

$

6,193

$

4,644

$

3,173

(32%)

(26%)

$

19,401

$

11,047

$

21,952

99%

Average assets (in billions)

North America

$

1,262

$

1,261

$

1,265

$

1,268

$

1,285

1%

2%

$

1,034

$

1,220

$

1,270

4%

EMEA(3)

419

434

453

451

474

5%

13%

363

405

453

12%

Latin America

129

124

125

127

127

-

(2%)

129

129

126

(2%)

Asia(3)

393

407

400

404

402

-

2%

356

379

403

6%

Corporate / Other

96

91

99

96

98

2%

2%

97

94

96

2%

Total

$

2,299

$

2,317

$

2,342

$

2,346

$

2,386

2%

4%

$

1,979

$

2,227

$

2,348

5%

Return on average assets (ROA) on net income (loss)

North America

0.56%

1.49%

0.81%

0.72%

0.69%

0.64%

0.27%

0.92%

EMEA(3)

0.83%

1.33%

1.02%

0.90%

0.57%

1.04%

0.80%

0.94%

Latin America

3.48%

2.28%

3.05%

2.79%

2.15%

2.31%

1.26%

2.56%

Asia(3)(4)(5)

0.75%

1.31%

1.00%

0.54%

(0.32%)

1.39%

1.07%

0.63%

Corporate / Other

(0.84%)

(0.59)%

2.20%

(0.46%)

(0.34%)

1.13%

(1.19%)

0.22%

Total

0.75%

1.39%

1.06%

0.79%

0.53%

0.98%

0.50%

0.94%

(1)

See footnote 1 on page 1.

(2)

During the first quarter of 2021, Citi changed its cost allocations for certain recurring expenses related to investments in infrastructure, and risk and controls, attributing them from Corporate/Other to GCB and ICG. This reclassification between businesses had no impact on Citi’s EBIT or Net income for any period. Prior-period amounts have been reclassified to conform to the current period's presentation.

(3)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(4)

See footnote 2 on page 1.

(5)

See footnote 3 on page 1.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 5


INSTITUTIONAL CLIENTS GROUP(1)

(In millions of dollars, except as otherwise noted)

    

    

    

    

    

    

4Q21 Increase/

Full

    

FY

    

FY

    

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

    

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

2019

2020

2021

(Decrease)

Commissions and fees

$

1,064

$

1,252

$

1,186

$

1,160

$

1,152

 

(1%)

8%

$

4,462

$

4,412

$

4,750

 

8%

Administration and other fiduciary fees

 

755

 

814

 

865

 

845

 

827

 

(2%)

10%

 

2,756

2,877

 

3,351

 

16%

Investment banking

 

1,107

 

1,800

 

1,575

 

1,692

 

1,674

 

(1%)

51%

 

4,440

5,009

 

6,741

 

35%

Principal transactions

 

1,748

 

3,842

 

2,213

 

2,297

 

1,712

 

(25%)

(2%)

 

8,562

13,308

 

10,064

 

(24%)

Other

 

247

 

360

 

324

 

609

 

91

 

(85%)

(63%)

 

1,829

1,149

 

1,384

 

20%

Total non-interest revenue

 

4,921

 

8,068

 

6,163

 

6,603

 

5,456

 

(17%)

11%

 

22,049

26,755

 

26,290

 

(2%)

Net interest income (including dividends)(2)

 

4,586

 

4,385

 

4,414

 

4,384

 

4,414

 

1%

(4%)

 

17,775

18,333

 

17,597

 

(4%)

Total revenues, net of interest expense

 

9,507

 

12,453

 

10,577

 

10,987

 

9,870

 

(10%)

4%

 

39,824

45,088

 

43,887

 

(3%)

Total operating expenses(2)

 

6,269

 

6,541

 

6,454

 

6,599

 

6,919

 

5%

10%

 

22,961

24,617

 

26,513

 

8%

Net credit losses on loans

 

210

 

186

 

89

 

40

 

81

 

NM

(61%)

 

394

987

 

396

 

(60%)

Credit reserve build / (release) for loans

 

(1,620)

 

(1,312)

 

(949)

 

(65)

 

(207)

 

NM

87%

 

71

3,172

 

(2,533)

 

NM

Provision for credit losses on unfunded lending commitments

 

352

 

(621)

 

46

 

(13)

 

(189)

 

NM

NM

 

98

1,435

 

(777)

 

NM

Provisions for credit losses for HTM debt securities and other assets

 

(23)

 

(5)

 

4

 

(8)

 

10

 

NM

NM

 

-

21

 

1

 

(95%)

Provision for credit losses

 

(1,081)

 

(1,752)

 

(810)

 

(46)

 

(305)

 

NM

72%

 

563

5,615

 

(2,913)

 

NM

Income from continuing operations before taxes

 

4,319

 

7,664

 

4,933

 

4,434

 

3,256

 

(27%)

(25%)

 

16,300

14,856

 

20,287

 

37%

Income taxes

 

1,019

 

1,726

 

1,104

 

991

 

703

 

(29%)

(31%)

 

3,524

3,303

 

4,524

 

37%

Income from continuing operations

 

3,300

 

5,938

 

3,829

 

3,443

 

2,553

 

(26%)

(23%)

 

12,776

11,553

 

15,763

 

36%

Noncontrolling interests

 

22

 

37

 

12

 

24

 

10

 

(58%)

(55%)

 

40

50

 

83

 

66%

Net income

$

3,278

$

5,901

$

3,817

$

3,419

$

2,543

 

(26%)

(22%)

$

12,736

$

11,503

$

15,680

 

36%

EOP assets (in billions)

$

1,730

$

1,776

$

1,795

$

1,819

$

1,762

 

(3%)

2%

1,447

1,730

1,762

 

2%

Average assets (in billions)

 

1,756

 

1,787

 

1,806

 

1,809

 

1,847

 

2%

5%

1,493

1,706

1,812

 

6%

Return on average assets (ROA)

 

0.74%

 

1.34%

 

0.85%

 

0.75%

 

0.55%

 

0.85%

0.67%

 

0.87%

 

  

Efficiency ratio

 

66%

 

53%

 

61%

 

60%

 

70%

1,000

bps

400

bps

 

58%

55%

 

60%

 

500

bps

Revenue by region

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

 

  

North America

$

3,412

$

4,979

$

3,780

$

4,214

$

3,775

 

(10%)

11%

$

13,603

$

17,476

$

16,748

 

(4%)

EMEA

 

2,926

 

3,777

 

3,303

 

3,148

 

2,866

 

(9%)

(2%)

 

12,157

13,041

 

13,094

 

-

Latin America

 

1,110

 

1,172

 

1,208

 

1,295

 

1,271

 

(2%)

15%

 

5,275

4,981

 

4,946

 

(1%)

Asia

 

2,059

 

2,525

 

2,286

 

2,330

 

1,958

 

(16%)

(5%)

 

8,789

9,590

 

9,099

 

(5%)

Total revenues, net of interest expense

$

9,507

$

12,453

$

10,577

$

10,987

$

9,870

 

(10%)

4%

$

39,824

$

45,088

$

43,887

 

(3%)

Income (loss) from continuing operations by region

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

 

  

North America

$

801

$

2,779

$

1,253

$

854

$

895

 

5%

12%

$

3,407

$

3,310

$

5,781

 

75%

EMEA

 

891

 

1,466

 

1,156

 

1,035

 

690

 

(33%)

(23%)

 

3,836

3,280

 

4,347

 

33%

Latin America

 

963

 

645

 

597

 

665

 

522

 

(22%)

(46%)

 

2,101

1,390

 

2,429

 

75%

Asia

 

645

 

1,048

 

823

 

889

 

446

 

(50%)

(31%)

 

3,432

3,573

 

3,206

 

(10%)

Income from continuing operations

$

3,300

$

5,938

$

3,829

$

3,443

$

2,553

 

(26%)

(23%)

$

12,776

$

11,553

$

15,763

 

36%

Average loans by region (in billions)

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

 

  

North America

$

193

$

195

$

201

$

205

$

207

 

1%

7%

$

188

$

201

$

202

 

-

EMEA

 

86

 

89

 

90

 

90

 

88

 

(2%)

2%

 

87

88

 

89

 

1%

Latin America

 

35

 

32

 

32

 

32

 

32

 

-

(9%)

 

40

39

 

32

 

(18%)

Asia

 

68

 

71

 

73

 

74

 

74

 

-

9%

 

73

71

 

73

 

3%

Total

$

382

$

387

$

396

$

401

$

401

 

-

5%

$

388

$

399

$

396

 

(1%)

EOP deposits by region (in billions)

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

North America

$

472

$

470

$

471

$

505

$

487

 

(4%)

3%

EMEA

 

218

 

232

 

232

 

229

 

222

 

(3%)

2%

Latin America

 

44

 

45

 

46

 

47

 

46

 

(3%)

3%

Asia

 

190

 

191

 

198

 

205

 

195

 

(5%)

3%

Total

$

924

$

938

$

947

$

986

$

950

 

(4%)

3%

EOP deposits by business (in billions)

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

Treasury and trade solutions

$

651

$

649

$

644

$

676

$

636

 

(6%)

(2%)

All other ICG businesses

 

273

 

289

 

303

 

310

 

314

 

1%

15%

Total

$

924

$

938

$

947

$

986

$

950

 

(4%)

3%

(1) See footnote 2 on page 5.

(2) See footnote 1 on page 1.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 6


INSTITUTIONAL CLIENTS GROUP

REVENUES BY BUSINESS

(In millions of dollars, except as otherwise noted)

    

    

    

    

    

    

4Q21 Increase/

Full

    

FY

    

FY

    

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

2019

2020

2021

(Decrease)

Revenue Details  

 

  

 

  

 

  

 

  

 

  

 

 

  

 

  

  

 

Investment banking

Advisory

$

232

$

281

$

405

$

539

$

571

 

6%

NM

$

1,259

$

1,010

$

1,796

 

78%

Equity underwriting

 

438

 

876

 

544

 

507

 

507

 

-

16%

973

 

1,593

 

2,434

 

53%

Debt underwriting

 

617

 

816

 

823

 

877

 

767

 

(13%)

24%

2,984

 

3,184

 

3,283

 

3%

Total investment banking

 

1,287

 

1,973

 

1,772

 

1,923

 

1,845

 

(4%)

43%

5,216

 

5,787

 

7,513

 

30%

Treasury and trade solutions

 

2,482

 

2,250

 

2,365

 

2,370

 

2,459

 

4%

(1%)

10,513

 

9,824

 

9,444

 

(4%)

Corporate lending - excluding gain/(loss) on loan hedges(1)

 

586

 

515

 

572

 

656

 

548

 

(16%)

(6%)

2,985

 

2,310

 

2,291

 

(1%)

Private bank - excluding gain/(loss) on loan hedges(1)

 

911

 

1,046

 

1,007

 

989

 

963

 

(3%)

6%

3,487

 

3,794

 

4,005

 

6%

Total banking revenues (ex-gain/(loss) on loan hedges)(1)

$

5,266

$

5,784

$

5,716

$

5,938

$

5,815

 

(2%)

10%

$

22,201

$

21,715

$

23,253

 

7%

Gain/(loss) on loan hedges(1)

 

(312)

 

(81)

 

(37)

 

(47)

 

21

 

NM

NM

(432)

 

(51)

 

(144)

 

NM

Total banking revenues including g/(l) on loan hedges(1)

$

4,954

$

5,703

$

5,679

$

5,891

$

5,836

 

(1%)

18%

$

21,769

$

21,664

$

23,109

 

7%

Fixed income markets

$

3,177

$

4,644

$

3,283

$

3,257

$

2,536

 

(22%)

(20%)

$

13,074

$

17,588

$

13,720

 

(22%)

Equity markets

 

810

 

1,476

 

1,058

 

1,226

 

785

 

(36%)

(3%)

2,908

 

3,624

 

4,545

 

25%

Securities services

 

654

 

657

 

677

 

698

 

688

 

(1%)

5%

2,642

 

2,562

 

2,720

 

6%

Other

 

(88)

 

(27)

 

(120)

 

(85)

 

25

 

NM

NM

(569)

 

(350)

 

(207)

 

41%

Total markets and securities services

$

4,553

$

6,750

$

4,898

$

5,096

$

4,034

 

(21%)

(11%)

$

18,055

$

23,424

$

20,778

 

(11%)

Total revenues, net of interest expense

$

9,507

$

12,453

$

10,577

$

10,987

$

9,870

 

(10%)

4%

$

39,824

$

45,088

$

43,887

 

(3%)

Taxable-equivalent adjustments(2)

$

137

$

99

$

166

$

90

$

154

 

71%

12%

$

448

$

415

$

509

 

23%

Total ICG revenues

including taxable-equivalent adjustments(2)

$

9,644

$

12,552

$

10,743

$

11,077

$

10,024

 

(10%)

4%

$

40,272

$

45,503

$

44,396

 

(2%)

Commissions and fees

$

175

$

200

$

182

$

198

$

213

 

8%

22%

$

782

$

677

$

793

 

17%

Principal transactions(3)

 

1,782

 

2,930

 

1,922

 

1,519

 

1,321

 

(13%)

(26%)

7,661

 

11,518

 

7,692

 

(33%)

Other

 

107

 

356

 

156

 

404

 

(85)

 

NM

NM

1,117

 

579

 

831

 

44%

Total non-interest revenue

$

2,064

$

3,486

$

2,260

$

2,121

$

1,449

 

(32%)

(30%)

$

9,560

$

12,774

$

9,316

 

(27%)

Net interest income

 

1,113

 

1,158

 

1,023

 

1,136

 

1,087

 

(4%)

(2%)

3,514

 

4,814

 

4,404

 

(9%)

Total fixed income markets

$

3,177

$

4,644

$

3,283

$

3,257

$

2,536

 

(22%)

(20%)

$

13,074

$

17,588

$

13,720

 

(22%)

Rates and currencies

$

2,013

$

3,039

$

1,997

$

2,128

$

1,739

 

(18%)

(14%)

$

9,242

$

12,162

$

8,903

 

(27%)

Spread products / other fixed income

 

1,164

 

1,605

 

1,286

 

1,129

 

797

 

(29%)

(32%)

3,832

 

5,426

 

4,817

 

(11%)

Total fixed income markets

$

3,177

$

4,644

$

3,283

$

3,257

$

2,536

 

(22%)

(20%)

$

13,074

$

17,588

$

13,720

 

(22%)

Commissions and fees

$

299

$

392

$

298

$

276

$

265

 

(4%)

(11%)

$

1,121

$

1,245

$

1,231

 

(1%)

Principal transactions(3)

 

189

 

835

 

222

 

688

 

241

 

(65%)

28%

775

 

1,281

 

1,986

 

55%

Other

 

45

 

32

 

87

 

38

 

34

 

(11%)

(24%)

172

 

322

 

191

 

(41%)

Total non-interest revenue

$

533

$

1,259

$

607

$

1,002

$

540

 

(46%)

1%

$

2,068

$

2,848

$

3,408

 

20%

Net interest income

 

277

 

217

 

451

 

224

 

245

 

9%

(12%)

840

 

776

 

1,137

 

47%

Total equity markets

$

810

$

1,476

$

1,058

$

1,226

$

785

 

(36%)

(3%)

$

2,908

$

3,624

$

4,545

 

25%

(1)

Credit derivatives are used to economically hedge a portion of the corporate loan portfolio that includes both accrual loans and loans at fair value. Gain/(loss) on loan hedges includes the mark-to-market on the credit derivatives partially offset by the mark-to-market on the loans in the portfolio that are at fair value. Hedges on accrual loans reflect the mark-to-market on credit derivatives used to economically hedge the corporate loan accrual portfolio. The fixed premium costs of these hedges are netted against the private bank and corporate lending revenues to reflect the cost of credit protection. Citigroup’s results of operations excluding the impact of gain/(loss) on loan hedges are non-GAAP financial measures.

(2)

Primarily relates to income tax credits related to affordable housing and alternative energy investments as well as tax exempt income from municipal bond investments.

(3)

Excludes principal transactions revenues of ICG businesses other than Markets, primarily treasury and trade solutions and the private bank.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 7


GLOBAL CONSUMER BANKING(1)

Page 1

(In millions of dollars, except as otherwise noted)

  

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

     

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

    

2019

    

2020

2021

(Decrease)

    

Net interest income (2)

$

6,443

$

6,054

$

5,932

$

6,051

$

6,201

 

2%

(4%)

$

28,455

$

26,551

$

24,238

(9%)

 

Non-interest revenue(3)

 

962

 

1,084

 

973

 

297

 

738

 

NM

(23%)

 

4,766

3,791

3,092

 

(18%)

 

Total revenues, net of interest expense

 

7,405

 

7,138

 

6,905

 

6,348

 

6,939

 

9%

(6%)

 

33,221

30,342

27,330

 

(10%)

 

Total operating expenses (2) (4)

 

4,699

 

4,501

 

4,635

 

4,655

 

6,244

 

34%

33%

 

18,039

17,834

20,035

 

12%

 

Net credit losses on loans

 

1,272

 

1,580

 

1,253

 

944

 

805

 

(15%)

(37%)

 

7,382

6,646

4,582

 

(31%)

 

Credit reserve build / (release) for loans

 

(193)

 

(1,806)

 

(1,398)

 

(1,031)

 

(939)

 

9%

NM

 

439

4,951

(5,174)

 

NM

 

Provision for credit losses on unfunded lending commitments

 

(4)

 

-

 

1

 

1

 

(2)

 

NM

50%

 

1

-

-

 

-

 

Provisions for benefits and claims, and other assets

 

2

 

35

 

9

 

21

 

31

 

48%

NM

 

73

105

96

 

(9%)

 

Provisions for credit losses and for benefits and claims (PBC)

 

1,077

 

(191)

 

(135)

 

(65)

 

(105)

 

(62%)

NM

 

7,895

11,702

(496)

 

NM

 

Income (loss) from continuing operations before taxes

 

1,629

 

2,828

 

2,405

 

1,758

 

800

 

(54%)

(51%)

 

7,287

806

7,791

 

NM

 

Income taxes (benefits)

 

397

 

657

 

573

 

424

 

91

 

(79%)

(77%)

 

1,708

143

1,745

 

NM

 

Income (loss) from continuing operations

1,232

 

2,171

 

1,832

 

1,334

 

709

 

(47%)

(42%)

 

5,579

663

6,046

 

NM

 

Noncontrolling interests

(1)

 

(3)

 

(2)

 

(2)

 

(4)

 

(100%)

NM

 

6

(4)

(11)

 

NM

 

Net income (loss)

$

1,233

$

2,174

$

1,834

$

1,336

$

713

 

(47%)

(42%)

$

5,573

$

667

$

6,057

NM

 

EOP assets (in billions)

$

434

$

439

$

432

$

442

$

432

 

(2%)

-

$

407

$

434

$

432

 

-

 

Average assets (in billions)

$

447

$

439

$

437

 $

441

$

441

 

-

(1%)

$

389

$

426

$

440

3%

 

Return on average assets

1.10%

 

2.01%

 

1.68%

 

1.20%

 

0.64%

 

1.43%

0.16%

1.38%

 

 

Efficiency ratio

 

63%

 

63%

 

67%

 

73%

 

90%

1,700

bps

2,700

bps

 

54%

59%

73%

 

1,400

 bps

Net credit losses as a % of average loans

 

1.83%

 

2.36%

 

1.87%

 

1.42%

 

1.22%

 

2.60%

2.39%

1.72%

 

 

Revenue by business

 

 

 

 

 

 

 

 

 

Retail banking

$

3,010

$

2,920

$

2,869

$

2,216

$

2,771

 

25%

(8%)

$

12,758

$

11,996

$

10,776

(10%)

 

Cards(5)

 

4,395

 

4,218

 

4,036

 

4,132

 

4,168

 

1%

(5%)

 

20,463

18,346

16,554

 

(10%)

 

Total

$

7,405

$

7,138

$

6,905

$

6,348

$

6,939

 

9%

(6%)

$

33,221

$

30,342

$

27,330

(10%)

 

Net credit losses on loans by business

 

 

 

 

 

 

 

 

 

Retail banking

$

185

$

274

$

193

$

161

$

151

 

(6%)

(18%)

$

910

$

805

$

779

(3%)

 

Cards(5)

 

1,087

 

1,306

 

1,060

 

783

 

654

 

(16%)

(40%)

 

6,472

5,841

3,803

 

(35%)

 

Total

$

1,272

$

1,580

$

1,253

$

944

$

805

 

(15%)

(37%)

$

7,382

$

6,646

$

4,582

(31%)

 

Income from continuing operations by business

 

 

 

 

 

 

 

 

 

Retail banking

$

173

$

259

$

272

$

(326)

$

(1,035)

 

NM

NM

$

1,741

$

557

$

(830)

NM

 

Cards(5)

 

1,059

 

1,912

 

1,560

 

1,660

 

1,744

 

5%

65%

 

3,838

106

6,876

 

NM

 

Total

$

1,232

$

2,171

$

1,832

$

1,334

$

709

 

(47%)

(42%)

$

5,579

$

663

$

6,046

NM

 

Foreign currency (FX) translation impact

 

 

 

 

 

 

 

 

 

Total revenue - as reported

$

7,405

$

7,138

$

6,905

$

6,348

$

6,939

 

9%

(6%)

$

33,221

$

30,342

$

27,330

(10%)

 

Impact of FX translation(6)

 

(41)

 

(44)

 

(70)

 

(35)

 

-

 

 

(157)

323

-

 

 

Total revenues - Ex-FX(6)

$

7,364

$

7,094

$

6,835

$

6,313

$

6,939

 

10%

(6%)

$

33,064

$

30,665

$

27,330

(11%)

 

Total operating expenses - as reported

$

4,699

$

4,501

$

4,635

$

4,655

$

6,244

 

34%

33%

$

18,039

$

17,834

$

20,035

12%

 

Impact of FX translation(6)

 

(30)

 

(31)

 

(46)

 

(23)

 

-

 

 

(80)

212

-

 

Total operating expenses - Ex-FX(6)

$

4,669

$

4,470

$

4,589

$

4,632

$

6,244

 

35%

34%

$

17,959

$

18,046

$

20,035

11%

 

Total provisions for credit losses & PBC - as reported

$

1,077

$

(191)

$

(135)

$

(65)

$

(105)

 

(62%)

NM

$

7,895

$

11,702

$

(496)

NM

 

Impact of FX translation(6)

 

(8)

 

(6)

 

3

 

(1)

 

-

 

 

(51)

87

-

 

Total provisions for credit losses & PBC - Ex-FX(6)

$

1,069

$

(197)

$

(132)

$

(66)

$

(105)

 

(59%)

NM

$

7,844

$

11,789

$

(496)

NM

 

Net income (loss) - as reported

$

1,233

$

2,174

$

1,834

$

1,336

$

713

 

(47%)

(42%)

$

5,573

$

667

$

6,057

NM

 

Impact of FX translation(6)

 

(3)

 

(4)

 

(17)

 

(6)

 

-

 

 

(11)

12

-

 

Total net income (loss) - Ex-FX(6)

$

1,230

$

2,170

$

1,817

$

1,330

$

713

 

(46%)

(42%)

$

5,562

$

679

$

6,057

NM

 

(1)

See footnote 2 on page 5.

(2)

See footnote 1 on page 1.

(3)

See footnote 2 on page 1.

(4)

See footnote 3 on page 1.

(5)

Includes both Citi-Branded Cards and Citi Retail Services.

(6)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the fourth quarter of 2021 and year-to-date 2021 average exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 8


GLOBAL CONSUMER BANKING

Page 2

    

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

 

  

  

  

  

  

  

  

Branches (actual)

 

2,305

2,241

2,209

2,157

2,154

-

(7%)

Accounts (in millions)

 

53.7

52.9

52.6

52.5

52.2

(1%)

(3%)

Average deposits

$

333.2

$

345.3

$

352.9

$

353.3

$

355.0

-

7%

Investment sales

 

29.2

 

38.4

 

28.3

 

27.7

 

23.7

(14%)

(19%)

Investment assets under management (AUMs):

 

  

 

  

 

  

 

  

 

  

  

  

AUMS

 

180.8

 

183.2

 

190.7

 

188.8

 

190.2

1%

5%

AUMs related to the LATAM retirement services business

 

40.8

 

39.2

 

41.0

 

40.0

 

41.4

4%

1%

Total AUMs

$

221.6

$

222.4

$

231.7

$

228.8

$

231.6

1%

5%

Average loans

 

127.6

 

127.4

 

126.0

 

120.0

 

116.1

(3%)

(9%)

EOP loans:

 

  

 

  

 

  

 

  

 

  

  

  

Mortgages

$

88.9

$

86.7

$

86.3

$

79.8

$

79.5

-

(11%)

Personal, small business and other

 

40.1

 

39.1

 

39.0

 

37.0

 

36.1

(2%)

(10%)

EOP loans

$

129.0

$

125.8

$

125.3

$

116.8

$

115.6

(1%)

(10%)

Total net interest income (in millions)(1)

$

1,974

$

1,854

$

1,888

$

1,831

$

1,859

2%

(6%)

As a % of average loans

 

6.15%

 

5.90%

 

6.01%

 

6.05%

 

6.35%

  

Net credit losses on loans (in millions)

$

185

$

274

$

193

$

161

$

151

(6%)

(18%)

As a % of average loans

 

0.58%

 

0.87%

 

0.61%

 

0.53%

 

0.52%

Loans 90+ days past due (in millions)(2)

$

632

$

598

$

560

$

479

$

462

(4%)

(27%)

As a % of EOP loans

 

0.49%

 

0.48%

 

0.45%

 

0.41%

 

0.40%

  

  

Loans 30-89 days past due (in millions)(2)

$

860

$

662

$

687

$

589

$

522

(11%)

(39%)

As a % of EOP loans

 

0.67%

 

0.53%

 

0.55%

 

0.51%

 

0.45%

  

  

Cards key indicators (in millions of dollars, except as otherwise noted)

 

  

 

  

 

  

 

  

 

  

  

  

EOP open accounts (in millions)

 

131.8

 

130.2

 

129.6

 

128.5

 

128.4

-

(3%)

Credit card spend volume (in billions)

$

141.9

$

128.3

$

151.1

$

152.7

$

170.0

11%

20%

Average loans (in billions)(3)

 

148.5

 

144.3

 

142.6

 

142.9

 

146.2

2%

(2%)

EOP loans (in billions)(3)

 

153.1

 

142.1

 

145.6

 

143.3

 

151.7

6%

(1%)

Average yield(4)

 

12.65%

 

12.65%

 

12.01%

 

11.94%

 

11.74%

  

  

Total net interest income(5)

$

4,469

$

4,200

$

4,044

$

4,220

$

4,342

3%

(3%)

As a % of average loans(5)

 

11.97%

 

11.80%

 

11.37%

 

11.72%

 

11.78%

  

Net credit losses on loans

$

1,087

$

1,306

$

1,060

$

783

$

654

(16%)

(40%)

As a % of average loans

 

2.91%

 

3.67%

 

2.98%

 

2.17%

 

1.77%

Net credit margin(6)

$

3,316

$

2,924

$

2,985

$

3,357

$

3,519

5%

6%

As a % of average loans(6)

 

8.88%

 

8.22%

 

8.40%

 

9.32%

 

9.55%

  

  

Loans 90+ days past due(7)

$

1,875

$

1,577

$

1,230

$

1,009

$

1,059

5%

(44%)

As a % of EOP loans

 

1.22%

 

1.11%

 

0.84%

 

0.70%

 

0.70%

  

  

Loans 30-89 days past due(7)

$

1,657

$

1,341

$

1,074

$

1,079

$

1,139

6%

(31%)

As a % of EOP loans

 

1.08%

 

0.94%

 

0.74%

 

0.75%

 

0.75%

  

  

(1)

Also includes net interest income related to the average deposit balances in excess of the average loan portfolio.

(2)

The Loans 90+ days past due and 30-89 days past due and related ratios exclude loans guaranteed by U.S. government-sponsored agencies. See footnote 2 on page 9.

(3)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)

Average yield is gross interest revenue earned on loans divided by average loans.

(5)

Net interest income includes certain fees that are recorded as interest revenue.

(6)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(7)

The decrease in loans 90+ days past due as of September 30, 2020 and the decrease in loans 30-89 days past due beginning at June 30, 2020, include the impact of loan modifications in North America and Latin America that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period's presentation.

Page 9


GLOBAL CONSUMER BANKING(1)

NORTH AMERICA

Page 1

(In millions of dollars, except as otherwise noted)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

2019

2020

2021

(Decrease)

Net interest income(2)

$

4,599

$

4,348

$

4,173

$

4,367

$

4,505

3%

(2%)

$

19,931

$

18,938

$

17,393

(8%)

Non-interest revenue

96

121

58

2

(93)

NM

NM

529

346

88

(75%)

Total revenues, net of interest expense

4,695

4,469

4,231

4,369

4,412

1%

(6%)

20,460

19,284

17,481

(9%)

Total operating expenses(2)

2,635

2,520

2,630

2,689

2,993

11%

14%

10,305

10,237

10,832

6%

Net credit losses on loans

870

950

817

617

553

(10%)

(36%)

5,583

4,990

2,937

(41%)

Credit reserve build / (release) for loans

(85)

(1,417)

(915)

(809)

(833)

(3%)

NM

469

4,115

(3,974)

NM

Provision for credit losses on unfunded lending commitments

(4)

-

1

1

(2)

NM

50%

1

-

-

-

Provisions for benefits and claims, and other assets

(1)

2

6

4

7

75%

NM

19

17

19

12%

Provisions for credit losses and for benefits and claims

780

(465)

(91)

(187)

(275)

(47%)

NM

6,072

9,122

(1,018)

NM

Income (loss) from continuing operations before taxes

1,280

2,414

1,692

1,867

1,694

(9%)

32%

4,083

(75)

7,667

NM

Income taxes (benefits)

312

557

383

419

374

(11%)

20%

926

(29)

1,733

NM

Income (loss) from continuing operations

968

1,857

1,309

1,448

1,320

(9%)

36%

3,157

(46)

5,934

NM

Noncontrolling interests

-

-

-

-

-

-

-

-

-

-

-

Net income (loss)

$

968

$

1,857

$

1,309

$

1,448

$

1,320

(9%)

36%

$

3,157

$

(46)

$

5,934

NM

Average assets (in billions)

$

278

$

265

$

262

$

267

$

268

-

(4%)

$

232

$

266

$

266

-

Return on average assets

1.39%

2.84%

2.00%

2.15%

1.95%

1.36%

(0.02%)

2.23%

Efficiency ratio

56%

56%

62%

62%

68%

50%

53%

62%

Net credit losses as a % of average loans

1.93%

2.21%

1.91%

1.41%

1.24%

2.97%

2.72%

1.69%

Revenue by business

Retail banking

$

1,111

$

1,061

$

1,054

$

1,047

$

1,049

-

(6%)

$

4,558

$

4,519

$

4,211

(7%)

Citi-branded cards

2,144

2,103

1,968

2,045

2,073

1%

(3%)

9,184

8,800

8,189

(7%)

Citi retail services

1,440

1,305

1,209

1,277

1,290

1%

(10%)

6,718

5,965

5,081

(15%)

Total

$

4,695

$

4,469

$

4,231

$

4,369

$

4,412

1%

(6%)

$

20,460

$

19,284

$

17,481

(9%)

Net credit losses on loans by business

Retail banking

$

31

$

26

$

24

$

22

$

37

68%

19%

$

161

$

132

$

109

(17%)

Citi-branded cards

500

551

467

357

284

(20%)

(43%)

2,864

2,708

1,659

(39%)

Citi retail services

339

373

326

238

232

(3%)

(32%)

2,558

2,150

1,169

(46%)

Total

$

870

$

950

$

817

$

617

$

553

(10%)

(36%)

$

5,583

$

4,990

$

2,937

(41%)

Income (loss) from continuing operations by business

Retail banking

$

(72)

$

3

$

(49)

$

(73)

$

(334)

NM

NM

$

145

$

(232)

$

(453)

(95%)

Citi-branded cards

639

1,119

924

781

1,079

38%

69%

1,734

12

3,903

NM

Citi retail services

401

735

434

740

575

(22%)

43%

1,278

174

2,484

NM

Total

$

968

$

1,857

$

1,309

$

1,448

$

1,320

(9%)

36%

$

3,157

$

(46)

$

5,934

NM

(1)

See footnote 2 on page 5.

(2)

See footnote 1 on page 1.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 10


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 2

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

2020

2021

2021

2021

2021

3Q21

4Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

689

687

659

658

658

-

(4%)

Accounts (in millions)

9.1

9.1

9.1

9.1

9.2

1%

1%

Average deposits

$

188.9

$

197.0

$

204.2

$

208.4

$

214.0

3%

13%

Investment sales

10.6

14.6

11.1

11.0

10.1

(8%)

(5%)

Investment AUMs

80.3

81.7

85.1

85.3

87.1

2%

8%

Average loans

52.8

51.9

50.2

49.5

48.5

(2%)

(8%)

EOP loans:

Mortgages

49.0

46.9

46.0

45.5

44.9

(1%)

(8%)

Personal, small business and other

3.7

4.0

3.7

3.3

3.2

(3%)

(14%)

Total EOP loans

$

52.7

$

50.9

$

49.7

$

48.8

$

48.1

(1%)

(9%)

Mortgage originations(1)

$

6.6

$

5.7

$

5.6

$

4.7

$

4.8

2%

(27%)

Third-party mortgage servicing portfolio (EOP)

40.2

39.4

38.4

$

36.3

$

35.4

(2%)

(12%)

Net servicing and gain/(loss) on sale (in millions)

57.3

44.2

19.3

$

25.8

$

13.2

(49%)

(77%)

Saleable mortgage rate locks

2.6

2.3

1.6

$

1.6

$

1.6

-

(38%)

Net interest income on loans (in millions)

182

174

168

$

187

$

189

1%

4%

As a % of average loans

1.37%

1.36%

1.34%

1.50%

1.55%

Net credit losses on loans (in millions)

$

31

$

26

$

24

$

22

$

37

68%

19%

As a % of average loans

0.23%

0.20%

0.19%

0.18%

0.30%

Loans 90+ days past due (in millions)(2)

$

299

$

263

$

236

$

221

$

228

3%

(24%)

As a % of EOP loans

0.58%

0.52%

0.48%

0.47%

0.49%

Loans 30-89 days past due (in millions)(2)

$

328

$

220

$

268

$

250

$

219

(12%)

(33%)

As a % of EOP loans

0.63%

0.44%

0.55%

0.53%

0.47%

(1)

Originations of residential first mortgages.

(2)

The loans 90+ days past due and 30-89 days past due and related ratios exclude loans guaranteed by government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies.

The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) were $171 million and ($0.7 billion), $176 million and ($0.7 billion), $150 million and ($0.7 billion), and $146 million and ($1.5 billion), and $185 million and ($1.1 billion) as of December 31, 2020, March 31, 2021, June 30, 2021, September 30, 2021 and December 31, 2021, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) were $98 million and ($0.7 billion), $84 million and ($0.7 billion), $80 million and ($0.7 billion), and $78 million and ($1.5 billion), and $74 million and ($1.1 billion) as of December 31, 2020, March 31, 2021, June 30, 2021, September 30, 2021 and December 31, 2021, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation

.

Page 11


GLOBAL CONSUMER BANKING

NORTH AMERICA

Page 3

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

2020

2021

2021

2021

2021

3Q21

4Q20

Citi-Branded Cards Key Indicators (in millions of dollars, except as otherwise noted)(1)

EOP open accounts (in millions)

34.5

34.5

34.7

35.0

35.4

1%

3%

Credit card spend volume (in billions)

$

93.2

$

85.8

$

103.5

$

106.0

$

115.2

9%

24%

Average loans (in billions)(1)

81.7

78.7

79.4

81.9

84.5

3%

3%

EOP loans (in billions)(1)

84.0

78.5

82.1

82.8

87.9

6%

5%

Average yield(2)

10.19%

10.30%

9.64%

9.52%

9.30%

(2%)

(9%)

Total net interest income(3)

$

1,928

$

1,842

$

1,762

$

1,858

$

1,902

2%

(1%)

As a % of average loans(3)

9.39%

9.49%

8.90%

9.00%

8.93%

Net credit losses on loans

$

500

$

551

$

467

$

357

$

284

(20%)

(43%)

As a % of average loans

2.43%

2.84%

2.36%

1.73%

1.33%

Net credit margin(4)

$

1,642

$

1,553

$

1,500

$

1,687

$

1,787

6%

9%

As a % of average loans(4)

8.00%

8.00%

7.58%

8.17%

8.39%

Loans 90+ days past due

$

686

$

590

$

457

$

362

$

389

7%

(43%)

As a % of EOP loans

0.82%

0.75%

0.56%

0.44%

0.44%

Loans 30-89 days past due(5)

$

589

$

484

$

355

$

375

$

408

9%

(31%)

As a % of EOP loans

0.70%

0.62%

0.43%

0.45%

0.46%

Citi Retail Services Key Indicators (in millions of dollars, except as otherwise noted)(1)

EOP open accounts

77.9

76.6

76.0

74.7

74.3

(1%)

(5%)

Credit card spend volume (in billions)

$

23.4

$

18.7

$

23.6

$

22.7

$

27.1

19%

16%

Average loans (in billions)(1)

44.9

43.8

42.3

42.4

43.8

3%

(2%)

EOP loans (in billions)(1)

46.4

42.5

42.7

42.7

46.0

8%

(1%)

Average yield(2)

16.73%

16.61%

16.06%

16.17%

15.92%

(2%)

(5%)

Total net interest income(3)

$

1,870

$

1,753

$

1,656

$

1,768

$

1,827

3%

(2%)

As a % of average loans(3)

16.57%

16.23%

15.70%

16.54%

16.55%

Net credit losses on loans

$

339

$

373

$

326

$

238

$

232

(3%)

(32%)

As a % of average loans

3.00%

3.45%

3.09%

2.23%

2.10%

Net credit margin(4)

$

1,100

$

929

$

880

$

1,037

$

1,056

2%

(4)%

As a % of average loans(4)

9.75%

8.60%

8.34%

9.70%

9.57%

Loans 90+ days past due(5)

$

644

$

591

$

463

$

421

$

482

14%

(25%)

As a % of EOP loans

1.39%

1.39%

1.08%

0.99%

1.05%

Loans 30-89 days past due(5)

$

639

$

513

$

415

$

471

$

539

14%

(16%)

As a % of EOP loans

1.38%

1.21%

0.97%

1.10%

1.17%

(1)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(2)

Average yield is calculated as gross interest revenue earned on loans divided by average loans.

(3)

Net interest income includes certain fees that are recorded as interest revenue.

(4)

Net credit margin represents total revenues, net of interest expense, less net credit losses and policy benefits and claims.

(5)

The decrease in loans 90+ days past due beginning as of September 30, 2020, include the impact of loan modifications that were implemented during the second quarter of 2020 related to various COVID-19 consumer relief programs.

Reclassified to conform to the current period's presentation.

Page 12


GLOBAL CONSUMER BANKING

LATIN AMERICA(1)(2)

Page 1

(In millions of dollars, except as otherwise noted)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

    

2019

2020

2021

(Decrease)

Net interest income(3)

$

765

$

683

$

728

$

728

$

735

1%

(4%)

$

3,735

$

3,172

$

2,874

(9%)

Non-interest revenue

357

350

350

336

340

1%

(5%)

1,599

1,294

1,376

6%

Total revenues, net of interest expense

1,122

1,033

1,078

1,064

1,075

1%

(4%)

5,334

4,466

4,250

(5%)

Total operating expenses(3)

802

727

750

726

746

3%

(7%)

3,001

2,871

2,949

3%

Net credit losses on loans

162

365

250

175

130

(26%)

(20%)

1,109

866

920

6%

Credit reserve build / (release) for loans

(83)

(163)

(423)

(178)

(61)

66%

27%

(38)

316

(825)

NM

Provision for credit losses on unfunded lending commitments

-

-

-

-

-

-

-

-

-

-

-

Provisions for benefits and claims, and other assets

9

29

6

19

26

37%

NM

54

87

80

(8%)

Provisions for credit losses and for benefits and claims (PBC)

88

231

(167)

16

95

NM

8%

1,125

1,269

175

(86%)

Income (loss) from continuing operations before taxes

232

75

495

322

234

(27%)

1%

1,208

326

1,126

NM

Income taxes (benefits)

66

23

143

94

68

(28%)

3%

323

85

328

NM

Income (loss) from continuing operations

166

52

352

228

166

(27%)

-

885

241

798

NM

Noncontrolling interests

-

-

-

-

-

-

-

-

-

-

-

Net income (loss)

$

166

$

52

$

352

$

228

$

166

(27%)

-

$

885

$

241

$

798

NM

Average assets (in billions)

$

33

$

34

$

34

$

36

$

36

-

9%

$

35

$

32

$

35

9%

Return on average assets

2.00%

0.62%

4.15%

2.51%

1.83%

2.53%

0.75%

2.28%

Efficiency ratio

71%

70%

70%

68%

69%

56%

64%

69%

Net credit losses on loans as a percentage of average loans

4.51%

10.65%

7.43%

5.26%

3.97%

6.45%

5.97%

6.87%

Revenue by business

Retail banking

$

810

$

748

$

782

$

793

$

796

-

(2%)

$

3,681

$

3,103

$

3,119

1%

Citi-branded cards

312

285

296

271

279

3%

(11%)

1,653

1,363

1,131

(17%)

Total

$

1,122

$

1,033

$

1,078

$

1,064

$

1,075

1%

(4%)

$

5,334

$

4,466

$

4,250

(5%)

Net credit losses on loans by business

Retail banking

$

68

$

168

$

99

$

77

$

66

(14%)

(3%)

$

494

$

377

$

410

9%

Citi-branded cards

94

197

151

98

64

(35%)

(32%)

615

489

510

4%

Total

$

162

$

365

$

250

$

175

$

130

(26%)

(20%)

$

1,109

$

866

$

920

6%

Income from continuing operations by business

Retail banking

$

91

$

40

$

180

$

119

$

96

(19%)

5%

$

586

$

120

$

435

NM

Citi-branded cards

75

12

172

109

70

(36%)

(7%)

299

121

363

NM

Total

$

166

$

52

$

352

$

228

$

166

(27%)

-

$

885

$

241

$

798

NM

FX translation impact

Total revenue - as reported

$

1,122

$

1,033

$

1,078

$

1,064

$

1,075

1%

(4%)

$

5,334

$

4,466

$

4,250

(5%)

Impact of FX translation(4)

(19)

(13)

(38)

(30)

-

(246)

211

-

Total revenues - Ex-FX(4)

$

1,103

$

1,020

$

1,040

$

1,034

$

1,075

4%

(3%)

$

5,088

$

4,677

$

4,250

(9%)

Total operating expenses - as reported

$

802

$

727

$

750

$

726

$

746

3%

(7%)

$

3,001

$

2,871

$

2,949

3%

Impact of FX translation(4)

(13)

(9)

(24)

(19)

-

(132)

129

-

Total operating expenses - Ex-FX(4)

$

789

$

718

$

726

$

707

$

746

6%

(5%)

$

2,869

$

3,000

$

2,949

(2%)

Total provisions for credit losses and PBC - as reported

$

88

$

231

$

(167)

$

16

$

95

NM

8%

$

1,125

$

1,269

$

175

(86%)

Impact of FX translation(4)

(2)

(3)

7

(1)

-

(58)

66

-

Total provisions for credit losses and PBC - Ex-FX(4)

$

86

$

228

$

(160)

$

15

$

95

NM

10%

$

1,067

$

1,335

$

175

(87%)

Net income (loss) - as reported

$

166

$

52

$

352

$

228

$

166

(27%)

-

$

885

$

241

$

798

NM

Impact of FX translation(4)

(3)

-

(14)

(7)

-

(37)

9

-

Total net income (loss) - Ex-FX(4)

$

163

$

52

$

338

$

221

$

166

(25%)

2%

$

848

$

250

$

798

NM

(1)

Latin America GCB consists of Citi's consumer banking operations in Mexico.

(2)

See footnote 2 on page 5.

(3)

See footnote 1 on page 1.

(4)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the fourth quarter of 2021 and year-to-date 2021 average exchange rates for all periods presented. Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 13


GLOBAL CONSUMER BANKING

LATIN AMERICA

Page 2

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

1,392

1,331

1,327

1,278

1,276

-

(8%)

Accounts (in millions)

27.3

26.6

26.4

26.3

26.0

(1%)

(5%)

Average deposits

$

24.3

$

24.5

$

24.1

$

24.2

$

23.8

(2%)

(2%)

Investment sales

3.7

3.1

3.5

3.5

3.4

(3%)

(8%)

Investment AUMs:

AUMS

27.1

26.9

28.2

27.7

28.3

2%

4%

AUMs related to the retirement services business

40.8

39.2

41.0

40.0

41.4

4%

1%

Total AUMs

67.9

66.1

69.2

67.7

69.7

3%

3%

Average loans

9.6

9.4

9.2

8.9

8.5

(4%)

(11%)

EOP loans:

Mortgages

4.0

3.8

3.8

3.6

3.6

-

(10%)

Personal, small business and other

5.8

5.3

5.3

5.1

5.0

(2%)

(14%)

Total EOP loans

$

9.8

$

9.1

$

9.1

$

8.7

$

8.6

(1%)

(12%)

Total net interest income (in millions)(1)

$

529

$

472

$

516

$

520

$

516

(1%)

(2%)

As a % of average loans(1)

21.92%

20.36%

22.50%

23.18%

24.08%

Net credit losses on loans (in millions)

$

68

$

168

$

99

$

77

$

66

(14%)

(3%)

As a % of average loans

2.82%

7.25%

4.32%

3.43%

3.08%

Loans 90+ days past due (in millions)

$

130

$

142

$

127

$

117

$

107

(9%)

(18%)

As a % of EOP loans

1.33%

1.56%

1.40%

1.34%

1.24%

Loans 30-89 days past due (in millions)

$

220

$

164

$

134

$

122

$

106

(13%)

(52%)

As a % of EOP loans

2.24%

1.80%

1.47%

1.40%

1.23%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)

EOP open accounts (in millions)

4.7

4.5

4.5

4.5

4.6

2%

(2%)

Credit card spend volume

$

4.4

$

3.7

$

4.2

$

4.3

$

5.2

21%

18%

Average loans(2)

4.7

4.5

4.3

4.3

$

4.5

5%

(4%)

EOP loans(2)

4.8

4.3

4.4

4.3

$

4.7

9%

(2%)

Average yield(3)

21.01%

19.89%

20.10%

20.66%

20.80%

1%

(1%)

Total net interest income (in millions)(4)

$

236

$

211

$

212

$

208

$

219

5%

(7%)

As a % of average loans(4)

19.98%

19.02%

19.78%

19.19%

19.31%

Net credit losses on loans (in millions)

$

94

$

197

$

151

$

98

$

64

(35%)

(32%)

As a % of average loans

7.96%

17.75%

14.09%

9.04%

5.64%

Net credit margin (in millions)(5)

$

229

$

102

$

158

$

184

$

224

22%

(2%)

As a % of average loans(5)

19.38%

9.19%

14.74%

16.98%

19.75%

Loans 90+ days past due (in millions)

$

233

$

173

$

122

$

81

$

76

(6%)

(67%)

As a % of EOP loans

4.85%

4.02%

2.77%

1.88%

1.62%

Loans 30-89 days past due (in millions)

$

170

$

115

$

82

$

68

$

67

(1%)

(61%)

As a % of EOP loans

3.54%

2.67%

1.86%

1.58%

1.43%

(1)

Also includes net interest income related to the region's average deposit balances in excess of the average loan portfolio.

(2)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(3)

Average yield is gross interest revenue earned on loans divided by average loans.

(4)

Net interest income includes certain fees that are recorded as interest revenue.

(5)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 14


GLOBAL CONSUMER BANKING

ASIA(1)(2)

PAGE 1

(In millions of dollars, except as otherwise noted)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

    

2019

    

2020

    

2021

    

(Decrease)

Net interest income(3)

$

1,079

$

1,023

$

1,031

$

956

$

961

1%

(11%)

$

4,789

$

4,441

$

3,971

(11%)

Non-interest revenue(4)

509

613

565

(41)

491

NM

(4%)

2,638

2,151

1,628

(24%)

Total revenues, net of interest expense

1,588

1,636

1,596

915

1,452

59%

(9%)

7,427

6,592

5,599

(15%)

Total operating expenses(3)(5)

1,262

1,254

1,255

1,240

2,505

NM

98%

4,733

4,726

6,254

32%

Net credit losses on loans

240

265

186

152

122

(20%)

(49%)

690

790

725

(8%)

Credit reserve build / (release) for loans

(25)

(226)

(60)

(44)

(45)

(2%)

(80%)

8

520

(375)

NM

Provision for credit losses on unfunded lending commitments

-

-

-

-

-

-

-

-

-

-

Provisions for benefits and claims, and other assets

(6)

4

(3)

(2)

(2)

-

67%

-

1

(3)

NM

Provisions for credit losses and for benefits and claims (PBC)

209

43

123

106

75

(29%)

(64%)

698

1,311

347

(74%)

Income from continuing operations before taxes

117

339

218

(431)

(1,128)

NM

NM

1,996

555

(1,002)

NM

Income taxes (benefits)

19

77

47

(89)

(351)

NM

NM

459

87

(316)

NM

Income from continuing operations

98

262

171

(342)

(777)

NM

NM

1,537

468

(686)

NM

Noncontrolling interests

(1)

(3)

(2)

(2)

(4)

(100%)

NM

6

(4)

(11)

NM

Net income

$

99

$

265

$

173

$

(340)

$

(773)

NM

NM

$

1,531

$

472

$

(675)

NM

Average assets (in billions)

$

136

$

140

$

141

$

138

$

137

(1%)

1%

$

122

$

129

$

139

8%

Return on average assets

0.29%

0.77%

0.49%

(0.98%)

(2.24%)

1.25%

0.37%

(0.49%)

Efficiency ratio

79%

77%

79%

136%

173%

64%

72%

112%

Net credit losses on loans as a percentage of average loans

1.16%

1.29%

0.90%

0.79%

0.67%

0.88%

0.99%

0.92%

Revenue by business

Retail banking(4)

$

1,089

$

1,111

$

1,033

$

376

$

926

NM

(15%)

$

4,519

$

4,374

$

3,446

(21%)

Citi-branded cards

499

525

563

539

526

(2%)

5%

2,908

2,218

2,153

(3%)

Total

$

1,588

$

1,636

$

1,596

$

915

$

1,452

59%

(9%)

$

7,427

$

6,592

$

5,599

(15%)

Net credit losses on loans by business

Retail banking

$

86

$

80

$

70

$

62

$

48

(23%)

(44%)

$

255

$

296

$

260

(12%)

Citi-branded cards

154

185

116

90

74

(18%)

(52%)

435

494

465

(6%)

Total

$

240

$

265

$

186

$

152

$

122

(20%)

(49%)

$

690

$

790

$

725

(8%)

Income from continuing operations by business

Retail banking(4)(5)

$

154

$

216

$

141

$

(372)

$

(797)

NM

NM

$

1,010

$

669

$

(812)

NM

Citi-branded cards

(56)

46

30

30

20

(33%)

NM

527

(201)

126

NM

Total

$

98

$

262

$

171

$

(342)

$

(777)

NM

NM

$

1,537

$

468

$

(686)

NM

FX translation impact

Total revenue - as reported

$

1,588

$

1,636

$

1,596

$

915

$

1,452

59%

(9%)

$

7,427

$

6,592

$

5,599

(15%)

Impact of FX translation(6)

(22)

(31)

(32)

(5)

-

89

112

-

Total revenues - Ex-FX(6)

$

1,566

$

1,605

$

1,564

$

910

$

1,452

60%

(7%)

$

7,516

$

6,704

$

5,599

(16%)

Total operating expenses - as reported

$

1,262

$

1,254

$

1,255

$

1,240

$

2,505

NM

98%

$

4,733

$

4,726

$

6,254

32%

Impact of FX translation(6)

(17)

(22)

(22)

(4)

-

52

83

-

Total operating expenses - Ex-FX(6)

$

1,245

$

1,232

$

1,233

$

1,236

$

2,505

NM

NM

$

4,785

$

4,809

$

6,254

30%

Total provisions for credit losses and PBC - as reported

$

209

$

43

$

123

$

106

$

75

(29%)

(64%)

$

698

$

1,311

$

347

(74%)

Impact of FX translation(6)

(6)

(3)

(4)

-

-

7

21

-

Total provisions for credit losses and PBC - Ex-FX(6)

$

203

$

40

$

119

$

106

$

75

(29%)

(63%)

$

705

$

1,332

$

347

(74%)

Net income - as reported

$

99

$

265

$

173

$

(340)

$

(773)

NM

NM

$

1,531

$

472

$

(675)

NM

Impact of FX translation(6)

-

(4)

(3)

1

-

26

3

-

Total net income - Ex-FX(6)

$

99

$

261

$

170

$

(339)

$

(773)

NM

NM

$

1,557

$

475

$

(675)

NM

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)

See footnote 2 on page 5.

(3)

See footnote 1 on page 1.

(4)

See footnote 2 on page 1.

(5)

See footnote 3 on page 1.

(6)

Reflects the impact of foreign currency (FX) translation into U.S. dollars at the fourth quarter of 2021 and year-to-date 2021 average exchange rates for all periods presented. Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 15


GLOBAL CONSUMER BANKING

ASIA(1)

PAGE 2

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

Retail Banking Key Indicators (in billions of dollars, except as otherwise noted)

Branches (actual)

224

223

223

221

220

-

(2%)

Accounts (in millions)

17.3

17.2

17.1

17.1

17.0

(1%)

(2%)

Average deposits

$

120.0

$

123.8

$

124.6

$

120.7

$

117.2

(3%)

(2%)

Investment sales

14.9

20.7

13.7

13.2

10.2

(23%)

(32%)

Investment AUMs

73.4

74.6

77.4

75.8

74.8

(1%)

2%

Average loans

65.2

66.1

66.6

61.6

59.1

(4%)

(9%)

EOP loans:

Mortgages

35.9

36.0

36.5

30.7

31.0

1%

(14%)

Personal, small business and other

30.6

29.8

30.0

28.6

27.9

(2%)

(9%)

Total EOP loans

$

66.5

$

65.8

$

66.5

$

59.3

$

58.9

(1%)

(11%)

Total net interest income (in millions)(2)

$

644

$

629

$

617

$

570

$

567

(1%)

(12%)

As a % of average loans(2)

3.93%

3.86%

3.72%

3.67%

3.81%

Net credit losses on loans (in millions)

$

86

$

80

$

70

$

62

$

48

(23%)

(44%)

As a % of average loans

0.52%

0.49%

0.42%

0.40%

0.32%

Loans 90+ days past due (in millions)

$

203

$

193

$

197

$

141

$

127

(10%)

(37%)

As a % of EOP Loans

0.31%

0.29%

0.30%

0.24%

0.22%

Loans 30-89 days past due (in millions)

$

312

$

278

$

285

$

217

$

197

(9%)

(37%)

As a % of EOP loans

0.47%

0.42%

0.43%

0.37%

0.33%

Citi-Branded Cards Key Indicators (in billions of dollars, except as otherwise noted)

EOP open accounts (in millions)

14.7

14.6

14.4

14.3

14.1

(1%)

(4%)

Credit card spend volume

$

20.9

$

20.1

$

19.8

$

19.7

$

22.5

14%

8%

Average loans(3)

17.2

17.3

16.6

14.3

13.4

(6%)

(22%)

EOP loans(3)

17.9

16.8

16.4

13.5

13.1

(3%)

(27%)

Average yield(4)

11.47%

10.96%

10.87%

10.57%

10.44%

(1%)

(9%)

Total net interest income (in millions)(5)

$

435

$

394

$

414

$

386

$

394

2%

(9%)

As a % of average loans(6)

10.06%

9.24%

10.00%

10.71%

11.67%

Net credit losses on loans (in millions)

$

154

$

185

$

116

$

90

$

74

(18%)

(52%)

As a % of average loans

3.56%

4.34%

2.80%

2.50%

2.19%

Net credit margin (in millions)(6)

$

345

$

340

$

447

$

449

$

452

1%

31%

As a % of average loans(6)

7.98%

7.97%

10.80%

12.46%

13.38%

Loans 90+ days past due

$

312

$

223

$

188

$

145

$

112

(23%)

(64%)

As a % of EOP loans

1.74%

1.33%

1.15%

1.07%

0.85%

Loans 30-89 days past due

$

259

$

229

$

222

$

165

$

125

(24%)

(52%)

As a % of EOP loans

1.45%

1.36%

1.35%

1.22%

0.95%

(1)

Asia GCB includes the results of operations of GCB activities in certain EMEA countries for all periods presented.

(2)

Also includes net interest income related to the region's average deposit balances in excess of the average loan portfolio.

(3)

Average loans, EOP loans and the related consumer delinquency amounts and ratios include interest and fees receivables balances.

(4)

Average yield is gross interest revenue earned on loans divided by average loans.

(5)

Net interest income includes certain fees that are recorded as interest revenue.

(6)

Net credit margin is total revenues, net of interest expense, less net credit losses and policy benefits and claims.

Reclassified to conform to the current period's presentation.

Page 16


CORPORATE / OTHER(1)(2)

(In millions of dollars, except as otherwise noted)

    

    

    

    

    

4Q21 Increase/

Full

    

FY

FY

    

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

     

2019

2020

   

2021

(Decrease)

Net interest income

 

$

(213)

 

$

67

 

$

132

 

$

256

 

$

204

(20%)

NM

$

1,898

$

(133)

$

659

 

NM

Non-interest revenue(3)

 

133

 

9

 

139

 

(144)

 

4

NM

(97%)

 

124

204

 

8

 

(96%)

Total revenues, net of interest expense

 

(80)

 

76

 

271

 

112

 

208

86%

NM

 

2,022

71

 

667

 

NM

Total operating expenses(3)

 

469

 

371

 

382

 

523

 

369

(29%)

(21%)

 

1,783

1,923

 

1,645

 

(14%)

Net credit losses

 

(10)

 

(18)

 

(22)

 

(23)

 

(20)

13%

(100%)

 

(8)

(22)

 

(83)

 

NM

Credit reserve build / (release)

 

(35)

 

(109)

 

(99)

 

(53)

 

(30)

43%

14%

 

(60)

188

 

(291)

 

NM

Provisions for benefits and claims, HTM debt securities and other assets

 

(1)

 

20

 

3

 

(4)

 

(3)

25%

NM

 

1

 

16

 

NM

Provision for unfunded lending commitments

 

4

 

(5)

 

(3)

 

(1)

 

(2)

(100%)

NM

 

(7)

11

 

(11)

 

NM

Total provisions for credit losses and for benefits and claims

 

(42)

 

(112)

 

(121)

 

(81)

 

(55)

32%

(31%)

 

(75)

178

 

(369)

 

NM

Income from continuing operations before taxes

 

(507)

 

(183)

 

10

 

(330)

 

(106)

68%

79%

 

314

(2,030)

 

(609)

 

70%

Income taxes (benefits)(4)

 

(300)

 

(51)

 

(522)

 

(222)

 

(23)

90%

92%

 

(802)

(921)

 

(818)

 

11%

Income (loss) from continuing operations

 

(207)

 

(132)

 

532

 

(108)

 

(83)

23%

60%

 

1,116

(1,109)

 

209

 

NM

Income (loss) from discontinued operations, net of taxes

 

6

 

(2)

 

10

 

(1)

 

100%

(100%)

 

(4)

(20)

 

7

 

NM

Noncontrolling interests

 

1

 

(1)

 

 

2

 

(100%)

(100%)

 

20

(6)

 

1

 

NM

Net income (loss)

 

$

(202)

 

$

(133)

 

$

542

 

$

(111)

 

$

(83)

25%

59%

$

1,092

$

(1,123)

$

215

 

NM

EOP assets (in billions)

 

$

96

 

$

99

 

$

101

 

$

101

 

$

97

(4%)

1%

 

 

 

Average assets (in billions)

 

96

 

91

 

99

 

96

 

98

2%

2%

$

97

$

94

$

96

 

2%

Return on average assets

 

(0.84%)

 

(0.59%)

 

2.20%

 

(0.46%)

 

(0.34%)

 

1.13%

(1.19%)

 

0.22%

 

  

Consumer - North America(5) - Key Indicators

 

  

 

  

 

  

 

 

 

  

  

  

 

  

 

  

 

  

Average loans (in billions)

 

$

7.4

 

$

6.4

 

$

5.8

 

$

4.7

 

$

4.2

(11%)

(43%)

 

  

EOP loans (in billions)

 

6.6

 

6.1

 

5.0

 

4.3

 

4.0

(7%)

(39%)

 

 

 

  

Net interest income

 

47

 

40

 

33

 

19

 

16

(16%)

(66%)

 

 

 

  

As a % of average loans

 

2.53%

2.53%

2.28%

1.60%

1.51%

 

 

 

  

Net credit losses (recoveries)

 

$

(10)

 

$

(18)

 

$

(22)

 

$

(22)

 

$

(20)

9%

(100%)

 

  

As a % of average loans

 

(0.54%)

 

(1.14%)

 

(1.52%)

 

(1.86%)

 

(1.89%)

 

 

 

  

Loans 90+ days past due(6)

 

$

313

 

$

277

 

$

259

 

$

221

 

$

221

(29%)

 

 

 

  

As a % of EOP loans

 

5.13%

4.86%

5.51%

5.67%

6.14%

 

 

 

  

Loans 30-89 days past due(6)

 

$

179

 

$

138

 

$

111

 

$

99

 

$

88

(11%)

(51%)

 

 

  

As a % of EOP loans

 

2.93%

2.42%

2.36%

2.54%

2.44%

  

 

 

 

  

(1)

Includes certain unallocated costs of global staff functions (including finance, risk, human resources, legal and compliance), other corporate expenses and unallocated global operations and technology expenses and income taxes, as well as Corporate Treasury, certain North America legacy consumer loan portfolios, other legacy assets and discontinued operations.

(2)

See footnote 2 on page 5.

(3)

See footnote 1 on page 1.

(4)

2Q21 includes an approximate $450 million benefit from a reduction in Citi’s valuation allowance related to its Deferred Tax Assets (DTAs).

(5)

Results and amounts primarily relate to consumer mortgages.

(6)

The Loans 90+ Days Past Due and 30-89 Days Past Due and related ratios exclude U.S. loans that are guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. The amounts excluded for Loans 90+ Days Past Due and (EOP Loans) for each period were $183 million and ($0.5 billion), $169 million and ($0.4 billion), $125 million and ($0.3 billion), $138 million and ($0.4 billion), and $138 million and ($0.4 billion) as of December 31, 2020, March 31, 2021, June 30, 2021, September 30, 2021 and December 31, 2021, respectively.

The amounts excluded for Loans 30-89 Days Past Due and (EOP Loans) for each period were $73 million and ($0.5 billion), $55 million and ($0.4 billion), $48 million and ($0.3 billion), $42 million and ($0.4 billion), and $35 million and ($0.4 billion) as of December 31, 2020, March 31, 2021, June 30, 2021, September 30, 2021 and December 31, 2021, respectively.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 17


AVERAGE BALANCES AND INTEREST RATES(1)(2)(3)(4)(5)

Taxable Equivalent Basis

    

Average Volumes

    

Interest

    

% Average Rate (4)

 

Fourth

Third

Fourth

Fourth

Third

Fourth

Fourth

Third

Fourth

 

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

Quarter

 

In millions of dollars, except as otherwise noted

2020

    

2021

    

2021(5)

    

2020

    

2021

    

2021(5)

    

2020

    

2021

    

2021(5)

 

Assets

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Deposits with banks

$

334,056

$

294,160

$

295,330

$

126

$

147

$

159

 

0.15%

0.20%

0.21%

Securities borrowed and purchased under resale agreements(6)

 

298,641

 

323,183

 

341,256

 

322

 

264

 

289

 

0.43%

0.32%

0.34%

Trading account assets(7)

 

295,397

 

288,642

 

269,149

 

1,406

 

1,285

 

1,276

 

1.89%

1.77%

1.88%

Investments

 

442,368

 

498,112

 

512,181

 

1,765

 

1,907

 

1,951

 

1.59%

1.52%

1.51%

Total loans (net of unearned income)(8)

 

666,229

 

668,487

 

667,408

 

9,389

 

8,897

 

8,946

 

5.61%

5.28%

5.32%

Other interest-earning assets

 

62,587

 

71,193

 

86,527

 

87

 

196

 

249

 

0.55%

1.09%

1.14%

Total average interest-earning assets

$

2,099,278

$

2,143,777

$

2,171,851

$

13,095

$

12,696

$

12,870

 

2.48%

2.35%

2.35%

Liabilities

 

  

 

  

 

  

 

  

 

  

 

 

 

  

  

  

Deposits(9)

1,081,101

1,097,790

1,111,944

828

730

778

 

0.30%

0.26%

0.28%

Securities loaned and sold under repurchase agreements(6)

 

227,257

 

228,947

 

221,948

 

247

 

287

 

212

 

0.43%

0.50%

0.38%

Trading account liabilities(7)

 

95,475

 

108,703

 

114,233

 

122

 

106

 

112

 

0.51%

0.39%

0.39%

Short-term borrowings

 

88,553

 

92,716

 

103,523

 

18

 

8

 

51

 

0.08%

0.03%

0.20%

Long-term debt(10)

 

220,958

 

185,784

 

175,804

 

1,016

 

828

 

856

 

1.83%

1.77%

1.93%

Total average interest-bearing liabilities

$

1,713,344

$

1,713,940

$

1,727,452

$

2,231

$

1,959

$

2,009

 

0.52%

0.45%

0.46%

Net interest income as a % of average interest-earning assets (NIM)(9)

 

  

 

  

 

  

$

10,864

$

10,737

$

10,861

 

2.06%

1.99%

1.98%

4Q21 increase (decrease) from:

 

  

 

  

 

  

 

  

 

  

 

  

 

(8)

bps

(1)

bps

  

(1)

Interest revenue and Net interest income include the taxable equivalent adjustments (based on the U.S. federal statutory tax rate of 21%) of $48 million for 4Q20, $46 million for 3Q21 and $42 million for 4Q21.

(2)

Citigroup average balances and interest rates include both domestic and international operations.

(3)

Monthly averages have been used by certain subsidiaries where daily averages are unavailable.

(4)

Average rate percentage is calculated as annualized interest over average volumes.

(5)

Fourth quarter of 2021 is preliminary.

(6)

Average volumes of securities borrowed or purchased under agreements to resell and securities loaned or sold under agreements to repurchase are reported net pursuant to FIN 41; the related interest excludes the impact of ASU 2013-01 (Topic 210).

(7)

Interest expense on trading account liabilities of ICG is reported as a reduction of interest revenue. Interest revenue and interest expense on cash collateral positions are reported in trading account assets and trading account liabilities, respectively.

(8)

Nonperforming loans are included in the average loan balances.

(9)

See footnote 1 on page 1.

(10)

Excludes hybrid financial instruments with changes in fair value recorded in Principal transactions.

Reclassified to conform to the current period's presentation.

Page 18


DEPOSITS

(In billions of dollars)

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

    

2020

    

2021

    

2021

    

2021

    

2021

    

3Q21

    

4Q20

ICG

 

  

 

  

 

  

 

  

 

  

 

  

  

North America

 $

472.2

$

470.1

$

471.4

$

504.9

 $

487.2

 

(4%)

3%

EMEA

 

217.9

 

232.1

 

231.9

 

229.0

 

221.6

 

(3%)

2%

Latin America

 

44.2

 

45.2

 

45.5

 

47.0

 

45.6

 

(3%)

3%

Asia

 

190.0

 

190.9

 

197.8

 

205.3

 

195.1

 

(5%)

3%

Total

 

924.3

 

938.3

 

946.6

 

986.2

 

949.5

 

(4%)

3%

Global Consumer Banking

 

  

 

  

 

  

 

  

 

  

 

  

 

  

North America

194.8

204.0

205.5

211.4

219.3

 

4%

13%

Latin America

 

25.8

 

24.0

 

24.2

 

23.3

 

24.8

 

6%

(4%)

Asia(1)

 

123.9

 

125.3

 

126.1

 

119.7

 

117.7

 

(2%)

(5%)

Total

 

344.5

 

353.3

 

355.8

 

354.4

 

361.8

 

2%

5%

Corporate/Other

 

11.9

 

9.4

 

7.9

 

6.9

5.9

 

(14%)

(50%)

Total deposits - EOP

$

1,280.7

$

1,301.0

$

1,310.3

$

1,347.5

$

1,317.2

 

(2)%

3%

Total deposits - average

$

1,305.3

$

1,304.0

$

1,321.3

$

1,343.0

$

1,370.3

 

2%

5%

Foreign currency (FX) translation impact

 

  

 

  

 

  

 

  

 

  

 

  

  

Total EOP deposits - as reported

$

1,280.7

$

1,301.0

$

1,310.3

$

1,347.5

$

1,317.2

 

(2%)

3%

Impact of FX translation(2)

 

(16.3)

 

(7.1)

 

(11.2)

 

(2.0)

-

 

  

  

Total EOP deposits - Ex-FX(2)

$

1,264.4

$

1,293.9

$

1,299.1

$

1,345.5

$

1,317.2

 

(2%)

4%

(1)

Asia GCB includes deposits of certain EMEA countries for all periods presented.

(2)

Reflects the impact of FX translation into U.S. dollars at the fourth quarter of 2021 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 19


EOP LOANS

(In billions of dollars)

4Q21 Increase/

4Q

1Q

2Q

3Q

4Q

(Decrease) from

2020

2021

2021

2021

2021

3Q21

4Q20

Corporate loans - by region

North America

$

197.2

$

199.3

$

203.8

$

204.5

$

204.4

-

4%

EMEA

87.9

88.9

90.2

90.3

88.6

(2%)

1%

Latin America

33.4

31.7

32.7

31.5

32.3

3%

(3%)

Asia

68.5

72.1

74.2

74.2

71.2

(4%)

4%

Total corporate loans

$

387.0

392.0

$

400.9

$

400.5

$

396.5

(1%)

2%

Corporate loans - by product

Corporate lending

$

138.8

$

134.8

$

128.6

$

127.6

$

125.4

(2%)

(10%)

Private bank

117.5

121.3

126.7

123.5

125.6

2%

7%

Treasury and trade solutions

71.4

70.8

75.6

78.5

74.2

(5%)

4%

Markets and securities services

59.3

65.1

70.0

70.9

71.3

1%

20%

Total corporate loans

$

387.0

392.0

400.9

$

400.5

$

396.5

(1%)

2%

Global Consumer Banking

North America

Credit cards

$

130.4

$

121.0

$

124.8

$

125.5

$

133.9

7%

3%

Retail banking

52.7

50.9

49.7

48.8

48.1

(1%)

(9%)

Total

$

183.1

$

171.9

$

174.5

$

174.3

$

182.0

4%

(1%)

Latin America

Credit cards

$

4.8

$

4.3

$

4.4

$

4.3

$

4.7

9%

(2%)

Retail banking

9.8

9.1

9.1

8.7

8.6

(1%)

(12%)

Total

$

14.6

$

13.4

$

13.5

$

13.0

$

13.3

2%

(9%)

Asia(1)

Credit cards

$

17.9

$

16.8

$

16.4

$

13.5

$

13.1

(3%)

(27%)

Retail banking

66.5

65.8

66.5

59.3

58.9

(1%)

(11%)

Total

$

84.4

$

82.6

$

82.9

$

72.8

$

72.0

(1%)

(15%)

Total GCB consumer loans

Credit cards

$

153.1

$

142.1

$

145.6

$

143.3

$

151.7

6%

(1%)

Retail banking

129.0

125.8

125.3

116.8

115.6

(1%)

(10%)

Total GCB

$

282.1

$

267.9

$

270.9

$

260.1

$

267.3

3%

(5%)

Total Corporate/Other - consumer

$

6.7

$

6.1

$

5.0

$

4.2

$

3.9

(7%)

(42%)

Total consumer loans

$

288.8

$

274.0

$

275.9

$

264.3

$

271.2

3%

(6%)

Total loans

$

675.9

$

666.0

$

676.8

$

664.8

$

667.8

-

(1%)

Foreign currency (FX) translation impact

Total EOP loans - as reported

$

675.9

$

666.0

$

676.8

$

664.8

$

667.8

-

(1%)

Impact of FX translation(2)

(8.1)

(3.4)

(5.3)

(0.6)

-

Total EOP loans - Ex-FX(2)

$

667.8

$

662.6

$

671.5

$

664.2

$

667.8

1%

-

(1)

Asia GCB includes loans of certain EMEA countries for all periods presented.

(2)

Reflects the impact of FX translation into U.S. dollars at the fourth quarter of 2021 exchange rates for all periods presented.

Citigroup's results of operations excluding the impact of FX translation are non-GAAP financial measures.

Reclassified to conform to the current period's presentation.

Page 20


CONSUMER LOANS 90+ DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)

Loans 90+ Days Past Due(1)

EOP Loans

4Q

1Q

2Q

3Q

4Q

4Q

2020

2021

2021

2021

2021

2021

Global Consumer Banking(2)

Total

$

2,507

$

2,175

$

1,790

$

1,488

$

1,521

$

267.3

Ratio

0.89%

0.81%

0.66%

0.58%

0.57%

Retail banking(2)

Total

$

632

$

598

$

560

$

479

$

462

$

115.6

Ratio

0.49%

0.48%

0.45%

0.41%

0.40%

North America(2)

$

299

$

263

$

236

$

221

$

228

$

48.1

Ratio

0.58%

0.52%

0.48%

0.47%

0.49%

Latin America

$

130

$

142

$

127

$

117

$

107

$

8.6

Ratio

1.33%

1.56%

1.40%

1.34%

1.24%

Asia(3)(4)

$

203

$

193

$

197

$

141

$

127

$

58.9

Ratio

0.31%

0.29%

0.30%

0.24%

0.22%

Cards

Total

$

1,875

$

1,577

$

1,230

$

1,009

$

1,059

$

151.7

Ratio

1.22%

1.11%

0.84%

0.70%

0.70%

North America - Citi-branded

$

686

$

590

$

457

$

362

$

389

$

87.9

Ratio

0.82%

0.75%

0.56%

0.44%

0.44%

North America - retail services

$

644

$

591

$

463

$

421

$

482

$

46.0

Ratio

1.39%

1.39%

1.08%

0.99%

1.05%

Latin America

$

233

$

173

$

122

$

81

$

76

$

4.7

Ratio

4.85%

4.02%

2.77%

1.88%

1.62%

Asia(3)(4)

$

312

$

223

$

188

$

145

$

112

$

13.1

Ratio

1.74%

1.33%

1.15%

1.07%

0.85%

Corporate/Other - consumer(2)

$

313

$

277

$

259

$

221

$

221

$

3.9

Ratio

5.13%

4.86%

5.51%

5.67%

6.14%

Total Citigroup(2)

$

2,820

$

2,452

$

2,049

$

1,709

$

1,742

$

271.2

Ratio

0.98%

0.90%

0.75%

0.65%

0.65%

(1)

The ratio of 90+ days past due is calculated based on end-of-period loans, net of unearned income.

(2)

The 90+ days past due and related ratios for North America retail banking and Corporate/Other North America exclude loans guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.

(3)

Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

(4)

Asia delinquency amounts reflect the reclass of loans to Other assets beginning in 3Q21 related to the announced sale of Citi's consumer banking operations in Australia, and beginning in 4Q21 related to the announced sale of Citi's consumer banking operations in the Philippines.

Reclassified to conform to the current period's presentation.

Page 21


CONSUMER LOANS 30-89 DAYS DELINQUENCIES AND RATIOS

BUSINESS VIEW

(In millions of dollars, except EOP loan amounts in billions)

    

 

Loans 30-89 Days Past Due(1)

    

    

    

EOP Loans

4Q

1Q

2Q

3Q

4Q

4Q

2020

    

2021

2021

2021

2021

    

2021

Global Consumer Banking(2)

 

  

  

Total

$

2,517

$

2,003

$

1,761

$

1,668

$

1,661

$

267.3

Ratio

 

0.89%

 

0.75%

 

0.65%

 

0.65%

 

0.62%

 

Retail banking(2)

 

 

 

 

 

 

Total

$

860

$

662

$

687

$

589

$

522

$

115.6

Ratio

 

0.67%

 

0.53%

 

0.55%

 

0.51%

 

0.45%

 

North America(2)

$

328

$

220

$

268

$

250

$

219

$

48.1

Ratio

 

0.63%

 

0.44%

 

0.55%

 

0.53%

 

0.47%

 

Latin America

$

220

$

164

$

134

$

122

$

106

$

8.6

Ratio

 

2.24%

 

1.80%

 

1.47%

 

1.40%

 

1.23%

 

Asia(3)(4)

$

312

$

278

$

285

$

217

$

197

$

58.9

Ratio

 

0.47%

 

0.42%

 

0.43%

 

0.37%

 

0.33%

 

Cards

 

 

 

 

 

 

Total

$

1,657

$

1,341

$

1,074

$

1,079

$

1,139

$

151.7

Ratio

 

1.08%

 

0.94%

 

0.74%

 

0.75%

 

0.75%

 

North America - Citi-branded

$

589

$

484

$

355

$

375

$

408

$

87.9

Ratio

 

0.70%

 

0.62%

 

0.43%

 

0.45%

 

0.46%

 

North America - retail services

$

639

$

513

$

415

$

471

$

539

$

46.0

Ratio

 

1.38%

 

1.21%

 

0.97%

 

1.10%

 

1.17%

 

Latin America

$

170

$

115

$

82

$

68

$

67

$

4.7

Ratio

 

3.54%

 

2.67%

 

1.86%

 

1.58%

 

1.43%

 

Asia(3)(4)

$

259

$

229

$

222

$

165

$

125

$

13.1

Ratio

 

1.45%

 

1.36%

 

1.35%

 

1.22%

 

0.95%

 

Corporate/Other - consumer(2)

$

179

$

138

$

111

$

99

$

88

$

3.9

Ratio

 

2.93%

 

2.42%

 

2.36%

 

2.54%

 

2.44%

 

Total Citigroup(2)

$

2,696

$

2,141

$

1,872

$

1,767

$

1,749

$

271.2

Ratio

 

0.94%

 

0.78%

 

0.68%

 

0.67%

 

0.65%

 

(1)

The ratio of 30-89 days past due is calculated based on end-of-period loans, net of unearned income.

(2)

The 30-89 days past due and related ratios for North America retail banking and Corporate/Other North America exclude loans guaranteed by U.S. government-sponsored agencies since the potential loss predominantly resides with the U.S. agencies. See footnote 2 on page 9 and footnote 1 on page 17.

(3)

Asia includes delinquency amounts, ratios and loans of certain EMEA countries for all periods presented.

(4)

Asia delinquency amounts reflect the reclass of loans to Other assets beginning in 3Q21 related to the announced sale of Citi's consumer banking operations in Australia, and beginning in 4Q21 related to the announced sale of Citi's consumer banking operations in the Philippines.

Reclassified to conform to the current period's presentation.

Page 22


ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS

Page 1

(In millions of dollars)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

2019

2020

2021

(Decrease)

Total Citigroup

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

    

Allowance for credit losses on loans (ACLL) at beginning of period

$

26,426

$

24,956

$

21,638

$

19,238

$

17,715

 

 

$

12,315

 

$

12,783

 

$

24,956

  

Adjustments to opening balance

 

  

 

  

 

  

 

  

 

  

 

 

 

  

 

  

  

Financial instruments—credit losses (CECL)(1)

 

-

 

-

 

-

 

-

 

-

 

 

-

 

4,201

 

-

  

Variable post-charge-off third-party collection costs(2)

 

-

 

-

 

-

 

-

 

-

 

 

-

 

(443)

 

-

  

Adjusted ACLL at beginning of period

 

26,426

 

24,956

 

21,638

 

19,238

 

17,715

 

(8%)

 

(33%)

12,315

 

16,541

 

24,956

51%

Gross credit (losses) on loans

 

(1,889)

 

(2,208)

 

(1,844)

 

(1,389)

 

(1,279)

 

8%

32%

(9,341)

 

(9,263)

 

(6,720)

27%

Gross recoveries on loans

 

417

 

460

 

524

 

428

 

413

 

(4%)

(1%)

1,573

 

1,652

 

1,825

10%

Net credit (losses) / recoveries on loans (NCLs)

 

(1,472)

 

(1,748)

 

(1,320)

 

(961)

 

(866)

 

(10%)

(41%)

 

(7,768)

 

(7,611)

 

(4,895)

(36%)

Replenishment of NCLs

 

1,472

 

1,748

 

1,320

 

961

 

866

 

(10%)

(41%)

 

7,768

 

7,611

 

4,895

(36%)

Net reserve builds / (releases) for loans

 

(1,818)

 

(3,068)

 

(2,184)

 

(1,010)

 

(1,021)

 

(1%)

44%

 

364

 

7,635

 

(7,283)

NM

Net specific reserve builds / (releases) for loans

 

(30)

 

(159)

 

(262)

 

(139)

 

(155)

 

(12%)

NM

 

86

 

676

 

(715)

NM

Provision for credit losses on loans (PCLL)

 

(376)

 

(1,479)

 

(1,126)

 

(188)

 

(310)

 

(65%)

18%

 

8,218

 

15,922

 

(3,103)

NM

Other, net(3)(4)(5)(6)(7)(8)

 

378

 

(91)

 

46

 

(374)

 

(84)

 

78%

NM

 

18

 

104

 

(503)

  

ACLL at end of period (a)

$

24,956

$

21,638

$

19,238

$

17,715

$

16,455

 

 

$

12,783

 

$

24,956

 

$

16,455

  

Allowance for credit losses on unfunded lending commitments (ACLUC)(9) (a)

$

2,655

$

2,012

$

2,073

$

2,063

$

1,871

 

 

$

1,456

 

$

2,655

 

$

1,871

  

 

 

 

 

  

Provision (release) for credit losses on unfunded lending commitments

$

352

$

(626)

$

44

$

(13)

$

(193)

 

 

$

92

 

$

1,446

 

$

(788)

  

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (a)]

$

27,611

$

23,650

$

21,311

$

19,778

$

18,326

 

 

$

14,239

 

$

27,611

 

$

18,326

  

 

 

  

 

  

 

  

Total ACLL as a percentage of total loans(10)

 

3.73%

 

3.29%

 

2.88%

 

2.69%

 

2.49%

 

 

  

 

 

  

 

 

  

Consumer

 

  

 

  

 

  

 

  

 

  

 

 

 

  

 

 

  

 

 

  

ACLL at beginning of period

$

19,488

$

19,554

$

17,554

$

16,111

$

14,668

 

 

$

9,504

 

$

9,897

 

$

19,554

  

Adjustments to opening balance

 

  

 

  

 

  

 

  

 

  

 

  

  

 

 

 

  

Financial instruments—credit losses (CECL)(1)

 

-

 

-

 

-

 

-

 

-

 

 

-

 

4,922

 

-

  

Variable post-charge-off third-party collection costs(2)

 

-

 

-

 

-

 

-

 

-

 

 

-

 

(443)

 

-

  

Adjusted ACLL at beginning of period

 

19,488

 

19,554

 

17,554

 

16,111

 

14,668

 

(9%)

(25%)

9,504

 

14,376

 

19,554

36%

NCLs

 

(1,262)

 

(1,562)

 

(1,231)

 

(922)

 

(785)

 

(15%)

 

(38%)

 

(7,376)

 

(6,625)

 

(4,500)

(32%)

Replenishment of NCLs

 

1,262

 

1,562

 

1,231

 

922

 

785

 

(15%)

 

(38%)

 

7,376

 

6,625

 

4,500

(32%)

Net reserve builds / (releases) for loans

 

(289)

 

(1,795)

 

(1,364)

 

(966)

 

(904)

 

6%

NM

 

268

 

4,746

 

(5,029)

NM

Net specific reserve builds / (releases) for loans

 

61

 

(121)

 

(132)

 

(118)

 

(66)

 

44%

NM

 

107

 

394

 

(437)

NM

Provision for credit losses on loans (PCLL)

 

1,034

 

(354)

 

(265)

 

(162)

 

(185)

 

(14%)

NM

 

7,751

 

11,765

 

(966)

NM

Other, net (3)(4)(5)(6)(7)(8)

 

294

 

(84)

 

53

 

(359)

 

(82)

 

77%

 

NM

 

18

 

38

 

(472)

NM

ACLL at end of period (b)

$

19,554

$

17,554

$

16,111

$

14,668

$

13,616

 

 

$

9,897

 

$

19,554

 

$

13,616

  

Consumer ACLUC(9) (b)

$

1

$

1

$

2

$

3

$

2

 

 

$

4

 

$

1

 

$

2

  

Provision (release) for credit losses on unfunded lending commitments

$

1

$

-

$

1

$

1

$

(2)

 

 

$

1

 

$

5

 

$

-

  

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (b)]

$

19,555

$

17,555

$

16,113

$

14,671

$

13,618

 

 

$

9,901

 

$

19,555

 

$

13,618

  

 

  

 

  

 

  

Consumer ACLL as a percentage of total consumer loans

 

6.77%

  

 

6.41%

  

 

5.84%

  

 

5.55%

  

 

5.02%

  

 

  

 

  

 

  

Corporate

 

  

 

  

 

  

 

  

 

  

 

 

  

 

  

 

  

ACLL at beginning of period

$

6,938

$

5,402

$

4,084

$

3,127

$

3,047

 

 

$

2,811

 

$

2,886

 

$

5,402

  

Adjustment to opening balance for CECL adoption(1)

 

-

 

-

 

-

 

-

 

-

 

 

-

 

(721)

 

-

  

Adjusted ACLL at beginning of period

 

6,938

 

5,402

 

4,084

 

3,127

 

3,047

 

(3%)

 

(56%)

2,811

 

2,165

 

5,402

NM

NCLs

 

(210)

 

(186)

 

(89)

 

(39)

 

(81)

 

NM

 

(61%)

 

(392)

 

(986)

 

(395)

(60%)

Replenishment of NCLs

 

210

 

186

 

89

 

39

 

81

 

NM

 

(61%)

 

392

 

986

 

395

(60%)

Net reserve builds / (releases) for loans

 

(1,529)

 

(1,273)

 

(820)

 

(44)

 

(117)

 

NM

92%

 

96

 

2,889

 

(2,254)

NM

Net specific reserve builds / (releases) for loans

 

(91)

 

(38)

 

(130)

 

(21)

 

(89)

 

NM

2%

 

(21)

 

282

 

(278)

NM

Provision for credit losses on loans (PCLL)

 

(1,410)

 

(1,125)

 

(861)

 

(26)

 

(125)

 

NM

91%

 

467

 

4,157

 

(2,137)

NM

Other, net(3)

 

84

 

(7)

 

(7)

 

(15)

 

(2)

 

 

-

 

66

 

(31)

  

ACLL at end of period (c)

$

5,402

$

4,084

$

3,127

$

3,047

$

2,839

 

 

$

2,886

 

$

5,402

 

$

2,839

  

Corporate ACLUC (9) (c)

$

2,654

$

2,011

$

2,071

$

2,060

$

1,869

 

 

$

1,452

 

$

2,654

 

$

1,869

  

Provision (release) for credit losses on unfunded lending commitments

$

351

$

(626)

$

43

$

(14)

$

(191)

 

 

$

91

 

$

1,441

 

$

(788)

  

Total allowance for credit losses on loans, leases and unfunded lending commitments [sum of (c)]

$

8,056

$

6,095

$

5,198

$

5,107

$

4,708

 

 

$

4,338

 

$

8,056

 

$

4,708

  

 

  

 

  

 

  

Corporate ACLL as a percentage of total corporate loans(10)

1.42%

1.06%

0.80%

0.77%

0.73%

Footnotes to this table are on the following page (page 24).

Page 23


ALLOWANCE FOR CREDIT LOSSES ON LOANS AND UNFUNDED LENDING COMMITMENTS

Page 2

The following footnotes relate to the table on the preceding page (page 23):

(1)On January 1, 2020, Citi adopted Accounting Standards Update (ASU) No. 2016-13, Financial Instruments – Credit Losses (CECL) (Topic 326). The ASU introduces a new credit loss methodology requiring earlier recognition of credit losses while also providing additional transparency about credit risk. On January 1, 2020, Citi recorded a $4.1 billion, or an approximate 29%, pretax increase in the Allowance for credit losses, along with a $3.1 billion after-tax decrease in Retained earnings and a deferred tax asset increase of $1.0 billion. This transition impact reflects (i) a $4.9 billion build to the Allowance for credit losses for Citi's consumer exposures, primarily driven by the impact on credit card receivables of longer estimated tenors under the CECL lifetime expected credit loss methodology compared to shorter estimated tenors under the probable loss methodology under prior U.S. GAAP, net of recoveries; and (ii) a release of $0.8 billion of reserves related to Citi's corporate net loan loss exposures, largely due to more precise contractual maturities that result in shorter remaining tenors, incorporation of recoveries and use of more specific historical loss data based on an increase in portfolio segmentation across industries and geographies.

Attribution of the allowance is made for analytical purposes only, and the entire allowance is available to absorb losses in the portfolios.

The balances on page 23 do not include approximately $0.1 billion of allowance for HTM debt securities and other assets at December 31, 2021.

(2)In 2020, Citi revised its accounting conclusion from a "change in accounting estimate effected by a change in accounting principle" to a "change in accounting principle", which requires an adjustment to January 1, 2020 opening reflected this change as if it were effective as of January 1, 2020. Citi recorded an increase to its beginning retained earnings on January 1, 2020 of $330 million and a decrease of $443 million in its allowance for credit losses on loans, as well as a $113 million decrease in Other assets related to income taxes.
(3)Includes all adjustments to the allowance for credit losses, such as changes in the allowance from acquisitions, dispositions, securitizations, foreign currency translation (FX translation), purchase accounting adjustments, etc.
(4)4Q20 consumer includes an increase of approximately $292 million related to FX translation. The corporate allowance is predominantly sourced in U.S. dollars.
(5)1Q21 consumer includes a decrease of approximately $84 million related to FX translation.
(6)2Q21 consumer includes an increase of approximately $53 million related to FX translation.
(7)3Q21 includes an approximate $280 million reclass related to the announced sale of Citi's consumer banking operations in Australia. The ACLL was reclassified to Other assets during 3Q21. 3Q21 consumer also includes a decrease of approximately $80 million related to FX translation.
(8)4Q21 includes an approximate $90 million reclass related to the announced sale of Citi's consumer banking operations in the Philippines. The ACLL was reclassified to Other assets during 4Q21. 4Q21 consumer also includes a decrease of approximately $6 million related to FX translation.
(9)Represents additional credit reserves recorded as other liabilities on the Consolidated Balance Sheet.

(10)December 31, 2020, March 31, 2021, June 30, 2021, September 30, 2021 and December 31, 2021 exclude $7.1 billion,$7.5 billion, $7.7 billion, 7.2 billion and $6.1 billion, respectively, of loans that are carried at fair value.NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 24


COMPONENTS OF PROVISION FOR CREDIT LOSSES ON LOANS

(In millions of dollars)

4Q21 Increase/

Full

FY

FY

FY 2021 vs.

4Q

1Q

2Q

3Q

4Q

(Decrease) from

Year

Year

Year

FY 2020 Increase/

2020

2021

2021

2021

2021

3Q21

4Q20

2019

2020

2021

(Decrease)

Institutional Clients Group

Net credit losses

$

210

$

186

$

89

$

40

$

81

NM

(61%)

$

394

$

987

$

396

(60%)

Credit reserve build / (release)

(1,620)

(1,312)

(949)

(65)

(207)

NM

87%

71

3,172

(2,533)

NM

Global Consumer Banking

    

  

    

  

    

  

    

  

    

  

    

  

    

  

    

  

    

  

    

  

Net credit losses

1,272

1,580

1,253

944

805

 

(15%)

 

(37%)

7,382

6,646

4,582

 

(31%)

Credit reserve build / (release)

 

(193)

 

(1,806)

 

(1,398)

 

(1,031)

 

(939)

 

9%

NM

 

439

 

4,951

(5,174)

 

NM

North America

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Net credit losses

 

870

 

950

 

817

 

617

 

553

 

(10%)

 

(36%)

 

5,583

 

4,990

2,937

 

(41%)

Credit reserve build / (release)

 

(85)

 

(1,417)

 

(915)

 

(809)

 

(833)

 

(3%)

NM

 

469

 

4,115

(3,974)

 

NM

Retail Banking

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

31

 

26

 

24

 

22

 

37

 

68%

19%

 

161

 

132

109

 

(17%)

Credit reserve build / (release)

 

(38)

 

(117)

 

(75)

 

(45)

 

88

 

NM

NM

 

(10)

 

302

(149)

 

NM

Citi-Branded Cards

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

500

 

551

 

467

 

357

 

284

 

(20%)

(43%)

 

2,864

 

2,708

1,659

 

(39%)

Credit reserve build / (release)

 

(39)

 

(699)

 

(564)

 

(259)

 

(615)

 

NM

NM

 

396

 

2,607

(2,137)

 

NM

Citi Retail Services

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

339

 

373

 

326

 

238

 

232

 

(3%)

(32%)

 

2,558

 

2,150

1,169

 

(46%)

Credit reserve build / (release)

 

(8)

 

(601)

 

(276)

 

(505)

 

(306)

 

39%

NM

 

83

 

1,206

(1,688)

 

NM

Latin America

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

162

 

365

 

250

 

175

 

130

 

(26%)

 

(20%)

 

1,109

 

866

920

 

6%

Credit reserve build / (release)

 

(83)

 

(163)

 

(423)

 

(178)

 

(61)

 

66%

 

27%

 

(38)

 

316

(825)

 

NM

Retail Banking

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Net credit losses

 

68

 

168

 

99

 

77

 

66

 

(14%)

 

(3%)

 

494

 

377

410

 

9%

Credit reserve build / (release)

 

(73)

 

(106)

 

(198)

 

(74)

 

(46)

 

38%

 

37%

 

(63)

 

137

(424)

 

NM

Citi-Branded Cards

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Net credit losses

 

94

 

197

 

151

 

98

 

64

 

(35%)

 

(32%)

 

615

 

489

510

 

4%

Credit reserve build / (release)

 

(10)

 

(57)

 

(225)

 

(104)

 

(15)

 

86%

 

(50%)

 

25

 

179

(401)

 

NM

Asia(1)

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

 

  

Net credit losses

 

240

 

265

 

186

 

152

 

122

 

(20%)

 

(49%)

 

690

 

790

725

 

(8%)

Credit reserve build / (release)

 

(25)

 

(226)

 

(60)

 

(44)

 

(45)

 

(2%)

(80%)

 

8

 

520

(375)

 

NM

Retail Banking

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

86

 

80

 

70

 

62

 

48

 

(23%)

(44%)

 

255

 

296

260

 

(12%)

Credit reserve build / (release)

 

(4)

 

(60)

 

(20)

 

(5)

 

(24)

 

NM

NM

 

19

 

210

(109)

 

NM

Citi-Branded Cards

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

154

 

185

 

116

 

90

 

74

 

(18%)

(52%)

 

435

 

494

465

 

(6%)

Credit reserve build / (release)

 

(21)

 

(166)

 

(40)

 

(39)

 

(21)

 

46%

-

 

(11)

 

310

(266)

 

NM

Corporate / Other

 

  

 

  

 

  

 

  

 

  

 

  

  

 

  

 

  

Net credit losses

 

(10)

 

(18)

 

(22)

 

(23)

 

(20)

 

13%

(100%)

 

(8)

 

(22)

(83)

 

NM

Credit reserve build / (release)

 

(35)

 

(109)

 

(99)

 

(53)

 

(30)

 

43%

14%

 

(60)

 

188

(291)

 

NM

Total provision for credit losses on loans

$

(376)

$

(1,479)

$

(1,126)

$

(188)

$

(310)

 

(65%)

18%

$

8,218

$

15,922

$

(3,103)

 

NM

(1)

Asia GCB includes NCLs and credit reserve builds (releases) for certain EMEA countries for all periods presented.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 25


NON-ACCRUAL ASSETS

(In millions of dollars)

4Q21 Increase/

 

4Q

1Q

2Q

3Q

4Q

(Decrease) from

 

2020

2021

2021

2021

2021

3Q21

4Q20

 

Non-accrual loans(1)

    

  

    

  

    

  

    

  

    

  

    

  

    

  

Corporate non-accrual loans by region

 

  

 

  

 

  

 

  

 

  

 

  

 

  

North America

$

1,928

$

1,566

$

1,154

$

1,166

$

801

 

(31%)

 

(58%)

EMEA

 

661

 

591

 

480

 

444

 

399

 

(10%)

 

(40%)

Latin America

 

719

 

739

 

767

 

679

 

568

 

(16%)

(21%)

Asia

 

219

 

210

 

175

 

111

 

109

 

(2%)

 

(50%)

Total

$

3,527

$

3,106

$

2,576

$

2,400

$

1,877

 

(22%)

 

(47%)

Consumer non-accrual loans by region(1)

 

  

 

  

 

  

 

  

 

 

  

 

  

North America

$

1,059

$

961

$

879

$

772

$

759

 

(2%)

 

(28%)

Latin America

 

774

 

720

 

612

 

549

 

524

 

(5%)

 

(32%)

Asia(2)

 

308

 

303

 

315

 

268

 

219

 

(18%)

(29%)

Total

$

2,141

$

1,984

$

1,806

$

1,589

$

1,502

 

(5%)

 

(30%)

Other real estate owned (OREO)(3)

 

  

 

  

 

  

 

  

 

 

  

 

  

Institutional Clients Group

$

11

$

10

$

6

$

4

$

14

 

NM

 

27%

Global Consumer Banking

 

10

 

13

 

7

 

7

 

6

 

(14%)

 

(40%)

Corporate/Other

 

22

 

20

 

20

 

10

 

7

 

(30%)

 

(68%)

Total

$

43

$

43

$

33

$

21

$

27

 

29%

 

(37%)

OREO by region

 

  

 

  

 

  

 

  

 

 

  

 

  

North America

$

19

$

14

$

12

$

10

$

15

 

50%

 

(21%)

EMEA

 

-

 

-

 

-

 

-

 

-

 

-

 

-

Latin America

 

7

 

10

 

11

 

10

 

8

 

(20%)

14%

Asia

 

17

 

19

 

10

 

1

 

4

 

NM

 

(76%)

Total

$

43

$

43

$

33

$

21

$

27

 

29%

 

(37%)

Non-accrual assets (NAA)(4)

 

  

 

  

 

  

 

  

 

 

  

 

  

Corporate non-accrual loans

$

3,527

$

3,106

$

2,576

$

2,400

$

1,877

 

(22%)

 

(47%)

Consumer non-accrual loans

 

2,141

 

1,984

 

1,806

 

1,589

 

1,502

 

(5%)

 

(30%)

Non-accrual loans (NAL)

 

5,668

 

5,090

 

4,382

 

3,989

 

3,379

 

(15%)

 

(40%)

OREO

 

43

 

43

 

33

 

21

 

27

 

29%

 

(37%)

Non-Accrual Assets (NAA)

$

5,711

$

5,133

$

4,415

$

4,010

$

3,406

 

(15%)

 

(40%)

NAL as a percentage of total loans

 

0.84%

 

0.76%

 

0.65%

 

0.60%

 

0.51%

  

 

  

NAA as a percentage of total assets

 

0.25%

 

0.22%

 

0.19%

 

0.17%

 

0.15%

  

 

  

Allowance for loan losses as a percentage of NAL

 

440%

 

425%

 

439%

 

444%

 

487%

  

 

  

(1)

Corporate loans are placed on non-accrual status based upon a review by Citigroup's risk officers. Corporate non-accrual loans may still be current on interest payments. With limited exceptions, the following practices are applied for consumer loans: consumer loans, excluding credit cards and mortgages, are placed on non-accrual status at 90 days past due, and are charged off at 120 days past due; residential mortgage loans are placed on non-accrual status at 90 days past due and written down to net realizable value at 180 days past due. Consistent with industry conventions, Citigroup generally accrues interest on credit card loans until such loans are charged off, which typically occurs at 180 days contractual delinquency. As such, the non-accrual loan disclosures do not include credit card loans. The balances above represent non-accrual loans within Consumer Loans and Corporate Loans on the Consolidated Balance Sheet.

(2)

Asia GCB includes balances for certain EMEA countries for all periods presented.

(3)

Represents the carrying value of all property acquired by foreclosure or other legal proceedings when Citigroup has taken possession of the collateral. Also includes former premises and property for use that is no longer contemplated.

(4)

There is no industry-wide definition of non-accrual assets. As such, analysis against the industry is not always comparable.

NM Not meaningful.

Reclassified to conform to the current period's presentation.

Page 26


CITIGROUP

CET1 CAPITAL AND SUPPLEMENTARY LEVERAGE RATIOS, TANGIBLE COMMON EQUITY, BOOK VALUE PER

SHARE AND TANGIBLE BOOK VALUE PER SHARE

(In millions of dollars or shares, except per share amounts and ratios)

December 31,

March 31,

June 30,

September 30,

December 31,

Common Equity Tier 1 Capital Ratio and Components(1)

2020

2021

2021

2021(2)

2021(2)(3)

Citigroup common stockholders' equity(4)

    

$

180,118

    

$

182,402

    

$

184,289

    

$

183,005

    

$

183,108

Add: qualifying noncontrolling interests

 

141

 

132

 

138

 

136

 

143

Regulatory capital adjustments and deductions:

 

  

 

  

 

  

 

 

Add:

 

  

 

  

 

  

 

 

CECL transition and 25% provision deferral(5)

 

5,348

 

4,359

 

3,774

 

3,389

 

3,028

Less:

 

  

 

  

 

  

 

 

Accumulated net unrealized gains (losses) on cash flow hedges, net of tax

 

1,593

 

1,037

 

864

 

663

 

101

Cumulative unrealized net gain (loss) related to changes in fair value of financial liabilities attributable to own creditworthiness, net of tax

 

(1,109)

 

(1,172)

 

(1,258)

 

(1,317)

 

(896)

Intangible assets:

 

  

 

  

 

  

 

 

Goodwill, net of related deferred tax liabilities (DTLs)(6)

 

21,124

 

20,854

 

20,999

 

20,689

 

20,619

Identifiable intangible assets other than mortgage servicing rights (MSRs), net of related DTLs

 

4,166

 

4,054

 

3,986

 

3,899

 

3,840

Defined benefit pension plan net assets; other

 

921

 

1,485

 

2,040

 

2,068

 

2,077

Deferred tax assets (DTAs) arising from net operating loss, foreign tax credit and general business credit carry-forwards

 

11,638

 

11,691

 

11,192

 

10,897

 

10,809

Common Equity Tier 1 Capital (CET1)

$

147,274

$

148,944

$

150,378

$

149,631

$

149,729

Risk-Weighted Assets (RWA)(5)

$

1,255,284

$

1,263,926

$

1,271,046

$

1,284,316

$

1,224,218

Common Equity Tier 1 Capital ratio (CET1/RWA)

 

11.73%

 

11.78%

 

11.83%

 

11.65%

 

12.2%

Supplementary Leverage Ratio and Components

 

  

 

  

 

  

 

  

 

  

Common Equity Tier 1 Capital (CET1)(5)

$

147,274

$

148,944

$

150,378

$

149,631

$

149,729

Additional Tier 1 Capital (AT1)(7)

 

19,779

 

21,540

 

19,258

 

19,271

 

20,264

Total Tier 1 Capital (T1C) (CET1 + AT1)

$

167,053

$

170,484

$

169,636

$

168,902

$

169,993

Total Leverage Exposure (TLE)(5)(8)

$

2,386,881

$

2,450,412

$

2,903,655

$

2,911,050

$

2,957,155

Supplementary Leverage ratio (T1C/TLE)

 

7.00%

 

6.96%

 

5.84%

 

5.80%

 

5.7%

Tangible Common Equity, Book Value Per Share and Tangible Book Value Per Share

 

  

 

  

 

  

 

 

Common stockholders' equity

$

179,962

$

182,269

$

184,164

$

182,880

$

182,977

Less:

 

  

 

  

 

  

 

 

Goodwill

 

22,162

 

21,905

 

22,060

 

21,573

 

21,299

Intangible assets (other than MSRs)

 

4,411

 

4,308

 

4,268

 

4,144

 

4,091

Goodwill and identifiable intangible assets (other than MSRs) related to assets HFS

-

-

-

257

510

Tangible common equity (TCE)

$

153,389

$

156,056

$

157,836

$

156,906

$

157,077

Common shares outstanding (CSO)

 

2,082.1

 

2,067.0

 

2,026.8

 

1,984.3

 

1,984.4

Book value per share (common equity/CSO)

$

86.43

$

88.18

$

90.86

$

92.16

$

92.21

Tangible book value per share (TCE/CSO)

$

73.67

$

75.50

$

77.87

$

79.07

$

79.16

(1)

See footnote 7 on page 1.

(2)

See footnote 3 on page 3.

(3)

Preliminary.

(4)

Excludes issuance costs related to outstanding preferred stock in accordance with Federal Reserve Board regulatory reporting requirements.

(5)

See footnote 8 on page 1.

(6)

Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions.

(7)

Additional Tier 1 Capital primarily includes qualifying noncumulative perpetual preferred stock and qualifying trust preferred securities.

(8)

Commencing with the second quarter of 2020 and continuing through the first quarter of 2021, Citigroup's TLE temporarily excluded U.S. Treasuries and deposits at Federal Reserve banks. For additional information, please refer to the "Capital Resources" section of Citigroup's 2020 Form 10-K.

Reclassified to conform to the current period's presentation.

Page 27