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Published: 2021-12-01 00:00:00 ET
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Snowflake Reports Financial Results for the Third Quarter of Fiscal 2022

Product revenue of $312.5 million, representing 110% year-over-year growth
Remaining performance obligations of $1.8 billion, representing 94% year-over-year growth
5,416 total customers
Net revenue retention rate of 173%
148 customers with trailing 12-month product revenue greater than $1 million


No-Headquarters/BOZEMAN, Mont. - December 1, 2021 - Snowflake (NYSE: SNOW), the Data Cloud company, today announced financial results for its third quarter of fiscal 2022, ended October 31, 2021.

Revenue for the quarter was $334.4 million, representing 110% year-over-year growth. Product revenue for the quarter was $312.5 million, representing 110% year-over-year growth. Remaining performance obligations were $1.8 billion, representing 94% year-over-year growth. Net revenue retention rate was 173% as of October 31, 2021. The company now has 5,416 total customers and 148 customers with trailing 12-month product revenue greater than $1 million. See the section titled “Key Business Metrics” for definitions of product revenue, remaining performance obligations, net revenue retention rate, total customers, and customers with trailing 12-month product revenue greater than $1 million.

“Snowflake saw momentum accelerate in Q3, with product revenue growing 110% year-on-year to $312.5 million. Continued international expansion during the quarter resulted in product revenue from the EMEA and APJ regions up 174% and 219% year-on-year, respectively,” said Frank Slootman, Chairman and CEO, Snowflake. “Our vertical industry focus is an important evolution of our selling motion and Snowflake continues to see broad industry adoption.”






Third Quarter Fiscal 2022 GAAP and Non-GAAP Results:

The following table summarizes our financial results for the third quarter of fiscal 2022:

Third Quarter Fiscal 2022
GAAP Results
Third Quarter Fiscal 2022
Non-GAAP Results(1)
Amount
(millions)
Year/Year Growth
Product revenue$312.5110 %
Amount
(millions)
MarginAmount
(millions)
Margin
Product gross profit$220.270 %$233.275 %
Operating income (loss)($157.3)(47 %)$8.5%
Net cash provided by operating activities$15.5
Free cash flow$9.5%
Adjusted free cash flow$21.5%
(1) We report non-GAAP financial measures in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. See the section titled “Statement Regarding Use of Non-GAAP Financial Measures” for an explanation of non-GAAP financial measures, and the table titled “GAAP to Non-GAAP Reconciliations” for a reconciliation of GAAP to non-GAAP financial measures.

Note: Fiscal year ends January 31. Numbers are rounded for presentation purposes.





Financial Outlook:

Our guidance includes GAAP and non-GAAP financial measures.

The following table summarizes our guidance for the fourth quarter of fiscal 2022:

Fourth Quarter Fiscal 2022
GAAP Guidance
Fourth Quarter Fiscal 2022
Non-GAAP Guidance(1)
Amount
(millions)
Year/Year Growth
Product revenue$345 - $350    94 - 96%    
Margin
Operating income%
Amount
(millions)
Weighted-average shares used in computing net income per share attributable to common stockholders - diluted(2)
358 
(1) We report non-GAAP financial measures in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. See the section titled “Statement Regarding Use of Non-GAAP Financial Measures” for an explanation of non-GAAP financial measures.

(2) We may have a non-GAAP net income for the fourth quarter of fiscal 2022. As a result, we are presenting the weighted-average shares used in computing net income per share attributable to common stockholders - diluted in the non-GAAP column of the table above, giving effect to all dilutive securities (stock options, restricted stock units, and employee stock purchase rights under our 2020 Employee Stock Purchase Plan). These dilutive securities would be excluded from the weighted-average shares used in computing net loss per share attributable to common stockholders - diluted if we are in a non-GAAP net loss position.

The following table summarizes our guidance for the full-year fiscal 2022:

Full-Year Fiscal 2022
GAAP Guidance
Full-Year Fiscal 2022
Non-GAAP Guidance(1)
Amount
(millions)
Year/Year Growth
Product revenue$1,126 - $1,131103 - 104%
Margin
Product gross profit74 %
Operating loss(4 %)
Adjusted free cash flow%
Amount
(millions)
Weighted-average shares used in computing net income per share attributable to common stockholders - diluted(2)
357 
(1) We report non-GAAP financial measures in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP. See the section titled “Statement Regarding Use of Non-GAAP Financial Measures” for an explanation of non-GAAP financial measures.

(2) We may have a non-GAAP net income for full-year fiscal 2022. As a result, we are presenting the weighted-average shares used in computing net income per share attributable to common stockholders - diluted in the non-GAAP column of the table above, giving effect to all dilutive securities (stock options, restricted stock units, and employee stock purchase rights under our 2020 Employee Stock Purchase Plan). These dilutive securities would be excluded from the weighted-average shares used in computing net loss per share attributable to common stockholders - diluted if we are in a non-GAAP net loss position.




A reconciliation of non-GAAP guidance measures to corresponding GAAP guidance measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation expense-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this press release. Our fiscal year ends January 31, and numbers are rounded for presentation purposes.




Conference Call Details

We will host a conference call today, beginning at 3 p.m. Mountain Time on December 1, 2021. Investors and participants can register for the call in advance by visiting http://www.directeventreg.com/registration/event/2278651. After registering, a confirmation will be sent via email, including dial-in details and unique conference call access codes required for call entry.

The call will also be webcast live on the Snowflake Investor Relations website.

An audio replay of the conference call and webcast will be available two hours after its completion and will be accessible for 30 days on the Snowflake Investor Relations website.

Investor Presentation Details

An investor presentation providing additional information and analysis can be found at https://investors.snowflake.com.

Statement Regarding Use of Non‑GAAP Financial Measures

We report the following non-GAAP financial measures, which have not been prepared in accordance with generally accepted accounting principles in the United States (GAAP), in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP.

Product gross profit, Operating income (loss), and Net income (loss). Our non-GAAP product gross profit, operating income (loss), and net income (loss) measures exclude the effect of stock-based compensation expense-related charges, including employer payroll tax-related items on employee stock transactions, amortization of acquired intangibles, expenses associated with acquisitions and strategic investments, and the related income tax effect of these adjustments. We believe the presentation of operating results that exclude these non-cash or non-recurring items provides useful supplemental information to investors and facilitates the analysis of our operating results and comparison of operating results across reporting periods.

Free cash flow and Adjusted free cash flow. Free cash flow is defined as net cash provided by (used in) operating activities reduced by purchases of property and equipment and capitalized internal-use software development costs. Adjusted free cash flow is defined as free cash flow plus (minus) net cash paid (received) on payroll tax-related items on employee stock transactions. Prior to the fiscal quarter ended April 30, 2021, adjusted free cash flow was defined as free cash flow plus cash paid on only employer payroll tax-related items on employee stock transactions. Starting with the fiscal quarter ended April 30, 2021, adjusted free cash flow is defined to also exclude the effects of employee payroll tax-related items on employee stock transactions, which are generally pass-through transactions that are expected to have a net zero impact on free cash flow over time, but that may impact free cash flow in any given fiscal quarter due to differences between the time that we receive funds from our employees and the time we remit those funds to applicable tax authorities. We believe that excluding the effects of these employee payroll tax-related items will enhance stockholders' ability to evaluate our free cash flow performance, including on a quarter-over-quarter basis. The impact of excluding employee payroll tax-related items on employee stock transactions from our definition of adjusted free cash flow was not significant for any prior periods. As a result, we have not restated adjusted free cash flow measures for any periods prior to the quarter ended April 30, 2021. Free cash flow margin and adjusted free cash flow margin are calculated as free cash flow or adjusted free cash flow as a percentage of revenue. We believe these measures provide useful supplemental information to investors because they are indicators of the strength and performance of our core business operations.

We use these non-GAAP financial measures internally for financial and operational decision-making purposes and as a means to evaluate period-to-period comparisons. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with our condensed consolidated financial statements prepared in accordance with GAAP. Our presentation of non-GAAP financial measures may not be comparable to similar measures used by other companies. We encourage investors to carefully consider our results under GAAP, as well as our supplemental non-GAAP information and the reconciliation between these presentations, to more fully understand our business. Please see the tables included at the end of this release for the reconciliation of GAAP to non-GAAP results.




Key Business Metrics

Product Revenue. Product revenue is a key metric for us because we recognize revenue based on platform consumption, which is inherently variable at our customers’ discretion, and not based on the amount and duration of contract terms. Product revenue is primarily derived from the consumption of compute, storage, and data transfer resources, which are consumed by customers on our platform as a single, integrated offering. Customers have the flexibility to consume more than their contracted capacity during the contract term and may have the ability to roll over unused capacity to future periods, generally upon the purchase of additional capacity at renewal. Our consumption-based business model distinguishes us from subscription-based software companies that generally recognize revenue ratably over the contract term and may not permit rollover. Because customers have flexibility in the timing of their consumption, which can exceed their contracted capacity or extend beyond the original contract term in many cases, the amount of product revenue recognized in a given period is an important indicator of customer satisfaction and the value derived from our platform. Product revenue excludes our professional services and other revenue.

Remaining Performance Obligations. Remaining performance obligations (RPO) represent the amount of contracted future revenue that has not yet been recognized, including both deferred revenue and non-cancelable contracted amounts that will be invoiced and recognized as revenue in future periods. RPO excludes performance obligations from on-demand arrangements and certain time and materials contracts that are billed in arrears. RPO is not necessarily indicative of future product revenue growth because it does not account for the timing of customers’ consumption or their consumption of more than their contracted capacity. Moreover, RPO is influenced by a number of factors, including the timing of renewals, the timing of purchases of additional capacity, average contract terms, seasonality, and the extent to which customers are permitted to roll over unused capacity to future periods, generally upon the purchase of additional capacity at renewal.

Total Customers. We count the total number of customers at the end of each period. For purposes of determining our customer count, we treat each customer account, including accounts for end-customers under a reseller arrangement, that has at least one corresponding capacity contract as a unique customer, and a single organization with multiple divisions, segments, or subsidiaries may be counted as multiple customers. For purposes of determining our customer count, we do not include customers that consume our platform only under on-demand arrangements. Our customer count is subject to adjustments for acquisitions, consolidations, spin-offs, and other market activity.

Net Revenue Retention Rate. To calculate net revenue retention rate, we first specify a measurement period consisting of the trailing two years from our current period end. Next, we define as our measurement cohort the population of customers under capacity contracts that used our platform at any point in the first month of the first year of the measurement period. Starting with the fiscal quarter ended October 31, 2021, the cohorts used to calculate net revenue retention rate include end-customers under a reseller arrangement. We then calculate our net revenue retention rate as the quotient obtained by dividing our product revenue from this cohort in the second year of the measurement period by our product revenue from this cohort in the first year of the measurement period. Any customer in the cohort that did not use our platform in the second year remains in the calculation and contributes zero product revenue in the second year. Our net revenue retention rate is subject to adjustments for acquisitions, consolidations, spin-offs, and other market activity. Since we will continue to attribute the historical product revenue to the consolidated contract, consolidation of capacity contracts within a customer’s organization typically will not impact our net revenue retention rate unless one of those customers was not a customer at any point in the first month of the first year of the measurement period.

Customers with Trailing 12-Month Product Revenue Greater than $1 Million. To calculate the number of customers with trailing 12-month product revenue greater than $1 million, we count the number of customers under capacity arrangements that contributed more than $1 million in product revenue in the trailing 12 months. Our customer count is subject to adjustments for acquisitions, consolidations, spin-offs, and other market activity.

Use of Forward‑Looking Statements

This release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding our performance, including but not limited to statements in the section titled “Financial Outlook.” The forward-looking statements contained in this release and the accompanying oral presentation are subject to known and unknown risks, uncertainties, assumptions, and other factors that may cause actual results or outcomes to be materially different from any future results or outcomes expressed or implied by the forward-looking statements. These risks, uncertainties, assumptions, and other factors include, but are not limited to, those related to our business and financial performance, the effects of COVID-19 or other public health crises on our business, results of operations, and financial condition, our ability to attract and retain customers, our ability to develop new products and services and enhance existing products and services, our ability to respond rapidly to emerging technology trends, our ability to execute on our business strategy, including our strategy related to the Data Cloud, our ability to increase and predict customer consumption of our platform, our ability to compete effectively, and our ability to manage growth.




Further information on these and additional risks, uncertainties, and other factors that could cause actual outcomes and results to differ materially from those included in or contemplated by the forward-looking statements contained in this release are included under the caption “Risk Factors” and elsewhere in our Form 10-Q for the fiscal quarter ended July 31, 2021 and other filings and reports we make with the Securities and Exchange Commission from time to time, including our Form 10-Q that will be filed for the fiscal quarter ended October 31, 2021.

Moreover, we operate in a very competitive and rapidly changing environment, and new risks may emerge from time to time. It is not possible for us to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results or outcomes to differ materially from those contained in any forward-looking statements we may make. Forward-looking statements speak only as of the date the statements are made and are based on information available to us at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Except as required by law, we undertake no obligation, and do not intend, to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.





About Snowflake
Snowflake enables every organization to mobilize their data with Snowflake's Data Cloud. Customers use the Data Cloud to unite siloed data, discover and securely share data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single data experience that spans multiple clouds and geographies. Thousands of customers across many industries, including 223 of the 2021 Fortune 500 as of October 31, 2021, use Snowflake Data Cloud to power their businesses. Learn more at snowflake.com.

Investor Contact
Jimmy Sexton
IR@snowflake.com

Press Contact
Eszter Szikora
Press@snowflake.com

Source: Snowflake Inc.




Snowflake Inc.
Condensed Consolidated Statements of Operations
(in thousands, except share and per share data)
(unaudited)

Three Months Ended October 31,Nine Months Ended October 31,
2021202020212020
Revenue$334,441 $159,624 $835,553 $401,584 
Cost of revenue120,786 66,681 324,253 159,684 
Gross profit213,655 92,943 511,300 241,900 
Operating expenses:
Sales and marketing190,971 134,727 540,678 325,267 
Research and development115,900 74,138 343,783 143,949 
General and administrative64,055 53,532 189,846 116,224 
Total operating expenses370,926 262,397 1,074,307 585,440 
Operating loss(157,271)(169,454)(563,007)(343,540)
Interest income1,985 1,517 6,787 5,654 
Other income (expense), net1,609 (519)9,867 (1,561)
Loss before income taxes(153,677)(168,456)(546,353)(339,447)
Provision for income taxes1,179 433 1,442 720 
Net loss$(154,856)$(168,889)$(547,795)$(340,167)
Net loss per share attributable to common stockholders - basic and diluted$(0.51)$(1.01)$(1.84)$(3.63)
Weighted-average shares used in computing net loss per share attributable to common stockholders - basic and diluted303,006,685 166,868,200 297,435,637 93,763,599 





Snowflake Inc.
Condensed Consolidated Balance Sheets
(in thousands)
(unaudited)

October 31, 2021January 31, 2021
Assets
Current assets:
Cash and cash equivalents$935,217 $820,177 
Short-term investments2,955,613 3,087,887 
Accounts receivable, net254,243 294,017 
Deferred commissions, current42,896 32,371 
Prepaid expenses and other current assets120,288 66,200 
Total current assets4,308,257 4,300,652 
Long-term investments1,211,858 1,165,275 
Property and equipment, net94,377 68,968 
Operating lease right-of-use assets184,057 186,818 
Goodwill8,449 8,449 
Intangible assets, net26,167 16,091 
Deferred commissions, non-current101,551 86,164 
Other assets228,755 89,322 
Total assets$6,163,471 $5,921,739 
Liabilities and Stockholders’ Equity
Current liabilities:
Accounts payable$10,559 $5,647 
Accrued expenses and other current liabilities163,238 125,315 
Operating lease liabilities, current25,194 19,650 
Deferred revenue, current759,744 638,652 
Total current liabilities958,735 789,264 
Operating lease liabilities, non-current178,697 184,887 
Deferred revenue, non-current7,132 4,194 
Other liabilities12,225 6,923 
Stockholders’ equity 5,006,682 4,936,471 
Total liabilities and stockholders’ equity $6,163,471 $5,921,739 





Snowflake Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)

Three Months Ended October 31,Nine Months Ended October 31,
2021202020212020
Cash flows from operating activities:
Net loss$(154,856)$(168,889)$(547,795)$(340,167)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization5,518 2,849 15,586 6,611 
Non-cash operating lease costs8,855 8,503 25,895 24,840 
Amortization of deferred commissions9,667 7,167 26,824 21,233 
Stock-based compensation, net of amounts capitalized144,387 119,141 459,392 157,790 
Net amortization of premiums on investments11,587 891 36,938 1,117 
Unrealized gains on strategic investments in equity securities
(455)— (8,515)— 
Other(247)24 2,535 4,073 
Changes in operating assets and liabilities, net of effect of business combinations:
Accounts receivable(16,754)(17,908)39,142 9,221 
Deferred commissions(18,961)(12,995)(52,892)(27,261)
Prepaid expenses and other assets(42,710)(28,028)(112,798)(29,480)
Accounts payable869 (963)4,591 (3,806)
Accrued expenses and other liabilities19,386 11,484 43,106 22,477 
Operating lease liabilities(8,766)(6,014)(24,758)(23,418)
Deferred revenue58,018 64,984 124,030 111,739 
Net cash provided by (used in) operating activities15,538 (19,754)31,281 (65,031)
Cash flows from investing activities:
Purchases of property and equipment(2,282)(17,270)(12,209)(24,018)
Capitalized internal-use software development costs(3,788)(844)(8,612)(4,014)
Cash paid for business combinations, net of cash acquired— — — (6,035)
Purchases of intangible assets— — (11,182)(6,184)
Purchases of investments(1,053,763)(622,385)(3,042,396)(1,235,020)
Sales of investments14,691 25,195 407,003 28,705 
Maturities and redemptions of investments1,216,206 181,669 2,610,429 371,528 
Net cash provided by (used in) investing activities171,064 (433,635)(56,967)(875,038)
Cash flows from financing activities:
Proceeds from issuance of redeemable convertible preferred stock, net of issuance costs— — — 478,573 
Proceeds from initial public offering and private placements, net of underwriting discounts and other offering costs (net of reimbursement received from the underwriters)
— 4,244,620 — 4,242,284 
Proceeds from early exercised stock options— — — 159 
Proceeds from exercise of stock options24,579 10,364 90,444 31,100 
Proceeds from issuance of common stock under the employee stock purchase plan25,829 — 52,227 — 
Proceeds from repayments of a nonrecourse promissory note— — — 2,090 
Repurchases of early exercised stock options— — — (30)
Payments of deferred purchase consideration for business combinations— (564)— (1,164)
Net cash provided by financing activities50,408 4,254,420 142,671 4,753,012 
Effect of exchange rate changes on cash, cash equivalents, and restricted cash(194)— 21 — 
Net increase in cash, cash equivalents, and restricted cash236,816 3,801,031 117,006 3,812,943 
Cash, cash equivalents, and restricted cash at beginning of period715,383 153,888 835,193 141,976 
Cash, cash equivalents, and restricted cash at end of period$952,199 $3,954,919 $952,199 $3,954,919 




Snowflake Inc.
GAAP to Non-GAAP Reconciliations
(in thousands, except percentages)
(unaudited)

Three Months Ended October 31, 2021
GAAP amountsGAAP amounts as a % of revenue
Stock-based compensation expense-related charges(1)
Amortization of acquired intangiblesExpenses associated with acquisitions and strategic investmentsNon-GAAP amountsNon-GAAP amounts as a % of revenue
Revenue:
Product revenue$312,458 93 %
Professional services and other revenue21,983 %
Revenue334,441 100 %
Year over Year % Growth110 %
Cost of revenue:
Cost of product revenue92,292 28 %$(12,419)$(567)$— $79,306 24 %
Cost of professional services and other revenue28,494 %(9,908)— — 18,586 %
Total cost of revenue120,786 36 %(22,327)(567)— 97,892 29 %
Gross profit (loss):
Product gross profit220,166 12,419 567 — 233,152 
Professional services and other gross profit (loss)(6,511)9,908 — — 3,397 
Total gross profit213,655 64 %22,327 567 — 236,549 71 %
Product gross margin70 %%— %— %75 %
Professional services and other gross margin(30 %)45 %— %— %15 %
Total gross margin64 %%— %— %71 %
Operating expenses:
Sales and marketing190,971 57 %(54,098)— — 136,873 40 %
Research and development115,900 35 %(59,693)(944)— 55,263 17 %
General and administrative64,055 19 %(27,668)(411)(35)35,941 11 %
Total operating expenses370,926 111 %(141,459)(1,355)(35)228,077 68 %
Operating income (loss)$(157,271)(47 %)$163,786 $1,922 $35 $8,472 %
Operating margin(47 %)49 %%— %%
(1) Stock-based compensation expense-related charges included approximately $19.1 million of employer payroll tax-related expenses on employee stock transactions.




Three Months Ended October 31, 2020
GAAP amountsGAAP amounts as a % of revenue
Stock-based compensation expense-related charges(1)
Amortization of acquired intangiblesExpenses associated with acquisitions and strategic investmentsNon-GAAP amountsNon-GAAP amounts as a % of revenue
Revenue:
Product revenue$148,473 93 %
Professional services and other revenue11,151 %
Revenue159,624 100 %
Year over Year % Growth119 %
Cost of revenue:
Cost of product revenue51,816 32 %$(7,325)$(567)$— $43,924 28 %
Cost of professional services and other revenue14,865 10 %(6,203)— — 8,662 %
Total cost of revenue66,681 42 %(13,528)(567)— 52,586 33 %
Gross profit (loss):
Product gross profit96,657 7,325 567 — 104,549 
Professional services and other gross profit (loss)(3,714)6,203 — — 2,489 
Total gross profit92,943 58 %13,528 567 — 107,038 67 %
Product gross margin65 %%— %— %70 %
Professional services and other gross margin(33 %)55 %— %— %22 %
Total gross margin58 %%— %— %67 %
Operating expenses:
Sales and marketing134,727 84 %(40,337)— — 94,390 59 %
Research and development74,138 46 %(39,406)— — 34,732 22 %
General and administrative53,532 34 %(27,197)(309)— 26,026 16 %
Total operating expenses262,397 164 %(106,940)(309)— 155,148 97 %
Operating loss$(169,454)(106 %)$120,468 $876 $— $(48,110)(30 %)
Operating margin(106 %)76 %— %— %(30 %)
(1) Stock-based compensation expense-related charges included approximately $1.1 million of employer payroll tax-related expenses on employee stock transactions.





Nine Months Ended October 31, 2021
GAAP amountsGAAP amounts as a % of revenue
Stock-based compensation expense-related charges(1)
Amortization of acquired intangiblesExpenses associated with acquisitions and strategic investmentsNon-GAAP amountsNon-GAAP amounts as a % of revenue
Revenue:
Product revenue$780,911 93 %
Professional services and other revenue54,642 %
Revenue835,553 100 %
Year over Year % Growth108 %
Cost of revenue:
Cost of product revenue245,420 29 %$(37,813)$(1,700)$— $205,907 25 %
Cost of professional services and other revenue78,833 10 %(31,941)— — 46,892 %
Total cost of revenue324,253 39 %(69,754)(1,700)— 252,799 30 %
Gross profit (loss):
Product gross profit535,491 37,813 1,700 — 575,004 
Professional services and other gross profit (loss)(24,191)31,941 — — 7,750 
Total gross profit511,300 61 %69,754 1,700 — 582,754 70 %
Product gross margin69 %%— %— %74 %
Professional services and other gross margin(44 %)58 %— %— %14 %
Total gross margin61 %%— %— %70 %
Operating expenses:
Sales and marketing540,678 65 %(165,969)— — 374,709 45 %
Research and development343,783 40 %(186,346)(2,741)— 154,696 19 %
General and administrative189,846 23 %(85,624)(1,209)(431)102,582 12 %
Total operating expenses1,074,307 128 %(437,939)(3,950)(431)631,987 76 %
Operating loss$(563,007)(67 %)$507,693 $5,650 $431 $(49,233)(6 %)
Operating margin(67 %)60 %%— %(6 %)
(1) Stock-based compensation expense-related charges included approximately $47.4 million of employer payroll tax-related expenses on employee stock transactions.



Nine Months Ended October 31, 2020
GAAP amountsGAAP amounts as a % of revenue
Stock-based compensation expense-related charges(1)
Amortization of acquired intangiblesExpenses associated with acquisitions and strategic investmentsNon-GAAP amountsNon-GAAP amounts as a % of revenue
Revenue:
Product revenue$375,506 94 %
Professional services and other revenue26,078 %
Revenue401,584 100 %
Year over Year % Growth127 %
Cost of revenue:
Cost of product revenue130,065 32 %$(8,553)$(1,130)$— $120,382 30 %
Cost of professional services and other revenue29,619 %(7,402)— — 22,217 %
Total cost of revenue159,684 40 %(15,955)(1,130)— 142,599 36 %
Gross profit (loss):
Product gross profit245,441 8,553 1,130 — 255,124 
Professional services and other gross profit (loss)(3,541)7,402 — — 3,861 
Total gross profit241,900 60 %15,955 1,130 — 258,985 64 %
Product gross margin65 %%— %— %68 %
Professional services and other gross margin(14 %)29 %— %— %15 %
Total gross margin60 %%— %— %64 %
Operating expenses:
Sales and marketing325,267 81 %(52,099)(12)— 273,156 68 %
Research and development143,949 36 %(50,514)— — 93,435 23 %
General and administrative116,224 29 %(43,934)(717)(252)71,321 18 %
Total operating expenses585,440 146 %(146,547)(729)(252)437,912 109 %
Operating loss$(343,540)(86 %)$162,502 $1,859 $252 $(178,927)(45 %)
Operating margin(86 %)41 %— %— %(45 %)
(1) Stock-based compensation expense-related charges included approximately $4.5 million of employer payroll tax-related expenses on employee stock transactions.



Three Months Ended October 31,Nine Months Ended October 31,
2021202020212020
Revenue$334,441 $159,624 $835,553 $401,584 
GAAP net cash provided by (used in) operating activities$15,538 $(19,754)$31,281 $(65,031)
Less: purchases of property and equipment(2,282)(17,270)(12,209)(24,018)
Less: capitalized internal-use software development costs(3,788)(844)(8,612)(4,014)
Non-GAAP free cash flow9,468 (37,868)10,460 (93,063)
Add: net cash paid on payroll tax-related items on employee stock transactions12,058 812 37,267 4,196 
Non-GAAP adjusted free cash flow$21,526 $(37,056)$47,727 $(88,867)
Non-GAAP free cash flow margin%(24 %)%(23 %)
Non-GAAP adjusted free cash flow margin%(23 %)%(22 %)