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Published: 2021-08-05 00:00:00 ET
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Exhibit 99.2


Reported Consolidated Results

ZILLOW GROUP, INC.
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(in thousands)
June 30, 2021December 31, 2020
Assets
Current assets:
Cash and cash equivalents$3,713,156 $1,703,130 
Short-term investments880,875 2,218,108 
Accounts receivable, net
101,927 69,940 
Mortgage loans held for sale171,450 330,758 
Inventory1,169,601 491,293 
Prepaid expenses and other current assets107,687 75,846 
Restricted cash141,024 75,805 
Total current assets6,285,720 4,964,880 
Contract cost assets47,938 50,719 
Property and equipment, net189,950 196,152 
Right of use assets175,058 187,960 
Goodwill1,984,907 1,984,907 
Intangible assets, net81,362 94,767 
Other assets10,486 7,175 
Total assets$8,775,421 $7,486,560 
Liabilities and shareholders’ equity
Current liabilities:
Accounts payable$15,640 $18,974 
Accrued expenses and other current liabilities175,876 94,487 
Accrued compensation and benefits55,564 47,666 
Borrowings under credit facilities987,832 670,209 
Deferred revenue53,547 48,995 
Lease liabilities, current portion27,963 28,310 
Convertible senior notes, current portion330,095 — 
Total current liabilities1,646,517 908,641 
Lease liabilities, net of current portion193,891 207,723 
Convertible senior notes, net of current portion1,276,487 1,613,523 
Other long-term liabilities14,411 14,857 
Total liabilities3,131,306 2,744,744 
Shareholders’ equity:
Class A common stock
Class B common stock
Class C capital stock
18 17 
Additional paid-in capital6,721,435 5,880,883 
Accumulated other comprehensive income305 164 
Accumulated deficit(1,077,650)(1,139,255)
Total shareholders’ equity5,644,115 4,741,816 
Total liabilities and shareholders’ equity$8,775,421 $7,486,560 




ZILLOW GROUP, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
 Three Months Ended
June 30,
Six Months Ended
June 30,
 2021202020212020
Revenue:
Homes$777,145 $454,252 $1,481,297 $1,224,125 
IMT476,090 280,339 922,418 611,005 
Mortgages56,745 33,761 124,705 59,043 
Total revenue1,309,980 768,352 2,528,420 1,894,173 
Cost of revenue (1):
Homes 707,522 434,900 1,352,125 1,170,659 
IMT43,444 45,354 90,481 95,407 
Mortgages20,619 7,229 40,299 13,815 
Total cost of revenue771,585 487,483 1,482,905 1,279,881 
Gross profit538,395 280,869 1,045,515 614,292 
Operating expenses:
Sales and marketing (1)
229,434 160,667 427,389 369,111 
Technology and development (1)
128,463 97,507 248,764 197,988 
General and administrative (1)
115,102 85,380 215,556 177,580 
Impairment costs— — — 76,800 
Acquisition-related costs3,671 — 4,488 — 
Total operating expenses476,670 343,554 896,197 821,479 
Income (loss) from operations61,725 (62,685)149,318 (207,187)
Gain (loss) on extinguishment of debt(931)6,391 (2,334)6,391 
Other income1,587 10,115 4,026 19,708 
Interest expense(39,430)(37,590)(78,985)(75,182)
Income (loss) before income taxes22,951 (83,769)72,025 (256,270)
Income tax benefit (expense)(13,310)(679)(10,420)8,549 
Net income (loss)$9,641 $(84,448)$61,605 $(247,721)
Net income (loss) per share:
Basic$0.04 $(0.38)$0.25 $(1.15)
Diluted$0.04 $(0.38)$0.24 $(1.15)
Weighted-average shares outstanding:
Basic248,152 219,467 245,763 215,070 
Diluted261,496 219,467 260,484 215,070 
(1) Includes share-based compensation expense as follows:
Cost of revenue$2,972 $1,364 $5,660 $2,766 
Sales and marketing13,350 9,116 23,237 16,109 
Technology and development34,951 21,421 61,042 40,109 
General and administrative37,122 20,450 62,129 37,162 
Total$88,395 $52,351 $152,068 $96,146 
Other Financial Data:
Income (loss) before income taxes:
Homes segment$(59,346)$(80,058)$(117,820)$(178,016)
IMT segment133,573 19,166 277,148 (22,341)
Mortgages segment(17,685)(240)(19,505)(13,385)
Corporate items (2)(33,591)(22,637)(67,798)(42,528)
Total income (loss) before income taxes$22,951 $(83,769)$72,025 $(256,270)
Adjusted EBITDA: (3):
Homes segment$(29,092)$(60,908)$(63,040)$(135,903)
IMT segment217,763 71,862 426,346 157,579 
Mortgages segment(5,897)4,885 450 (718)
Total Adjusted EBITDA$182,774 $15,839 $363,756 $20,958 
(2) Certain corporate items are not directly attributable to any of our segments, including the gain (loss) on extinguishment of debt, interest income earned on our short-term investments included in other income and interest costs on our convertible senior notes included in interest expense.
(3) Adjusted EBITDA is a non-GAAP financial measure; it is not calculated or presented in accordance with U.S. generally accepted accounting principles, or GAAP. See Exhibit 99.1 for more information regarding our presentation of Adjusted EBITDA and for a reconciliation of Adjusted EBITDA to net income (loss) on a consolidated basis and income (loss) before income taxes for each segment, the most directly comparable GAAP financial measures, for each of the periods presented.



ZILLOW GROUP, INC.
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
 Six Months Ended
June 30,
 20212020
Operating activities
Net income (loss)$61,605 $(247,721)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Depreciation and amortization57,882 55,199 
Share-based compensation152,068 96,146 
Amortization of right of use assets12,902 12,731 
Amortization of contract cost assets20,188 17,070 
Amortization of debt discount and debt issuance costs50,372 47,746 
Loss (gain) on extinguishment of debt2,334 (6,391)
Impairment costs— 76,800 
Deferred income taxes— (8,549)
Other adjustments to reconcile net income (loss) to cash provided by (used in) operating activities 8,271 (975)
Changes in operating assets and liabilities:
Accounts receivable(32,811)(1,487)
Mortgage loans held for sale159,308 (38,514)
Inventory(677,746)701,145 
Prepaid expenses and other assets(35,788)(771)
Contract cost assets(17,407)(19,608)
Lease liabilities(14,179)(495)
Accounts payable2,676 7,504 
Accrued expenses and other current liabilities80,819 (8,741)
Accrued compensation and benefits7,898 (3,285)
Deferred revenue4,552 4,767 
Other long-term liabilities(446)10,049 
Net cash provided by (used in) operating activities(157,502)692,620 
Investing activities
Proceeds from maturities of investments1,329,552 701,266 
Proceeds from sales of investments— 116,394 
Purchases of investments— (1,026,233)
Purchases of property and equipment(24,137)(54,653)
Purchases of intangible assets(10,407)(11,408)
Proceeds from sale of equity investment— 10,000 
Net cash provided by (used in) investing activities1,295,008 (264,634)
Financing activities
Proceeds from issuance of convertible senior notes, net of issuance costs— 553,282 
Proceeds from issuance of Class C capital stock, net of issuance costs544,557 411,522 
Proceeds from borrowings on credit facilities610,118 43,200 
Repayments of borrowings on credit facilities(146,839)(617,506)
Net borrowings (repayments) on warehouse line of credit and repurchase agreements(145,656)39,387 
Repurchase of convertible senior notes— (194,670)
Proceeds from exercise of stock options75,685 184,984 
Value of equity awards withheld for tax liability(126)— 
Net cash provided by financing activities937,739 420,199 
Net increase in cash, cash equivalents and restricted cash during period2,075,245 848,185 
Cash, cash equivalents and restricted cash at beginning of period1,778,935 1,230,909 
Cash, cash equivalents and restricted cash at end of period$3,854,180 $2,079,094 
Supplemental disclosures of cash flow information
Cash paid for interest$27,773 $29,201 
Noncash transactions:
Capitalized share-based compensation$8,665 $8,490 
Write-off of fully depreciated property and equipment$24,345 $6,942 
Write-off of fully amortized intangible assets$3,782 $— 
Property and equipment purchased on account$1,352 $5,305 




Non-GAAP Net Income (Loss) per Share
Our presentation of non-GAAP net income (loss) per share excludes the impact of share-based compensation expense, impairment costs, acquisition-related costs, the gain (loss) on extinguishment of debt and income taxes. This measure is not a key metric used by our management and board of directors to measure operating performance or otherwise manage the business. However, we provide non-GAAP net income (loss) per share as supplemental information to investors, as we believe the exclusion of share-based compensation expense, impairment costs, acquisition-related costs, the gain (loss) on extinguishment of debt and income taxes facilitates investors’ operating performance comparisons on a period-to-period basis. You should not consider non-GAAP net income (loss) per share in isolation or as a substitute for analysis of our results as reported under GAAP.

The following table sets forth a reconciliation of non-GAAP net income (loss), adjusted, to net income (loss), as reported on a GAAP basis, and the calculation of non-GAAP net income (loss) per share - basic and diluted, for each of the periods presented (in thousands, except per share data, unaudited):
Three Months Ended
June 30,
Six Months Ended
June 30,
 2021202020212020
Net income (loss), as reported
$9,641 $(84,448)$61,605 $(247,721)
Share-based compensation88,395 52,351 152,068 96,146 
Impairment costs— — — 76,800 
Acquisition-related costs3,671 — 4,488 — 
Loss (gain) on extinguishment of debt931 (6,391)2,334 (6,391)
Income taxes13,310 679 10,420 (8,549)
Net income (loss), adjusted$115,948 $(37,809)$230,915 $(89,715)
Non-GAAP net income (loss) per share:
Basic$0.47 $(0.17)$0.94 $(0.42)
Diluted$0.44 $(0.17)$0.89 $(0.42)
Weighted-average shares outstanding:
Basic248,152 219,467 245,763 215,070 
Diluted261,496 219,467 260,484 215,070 
Diluted non-GAAP net income (loss) per share for the periods presented is calculated using diluted weighted-average shares outstanding, which includes potential shares of Class A common stock and Class C capital stock for the periods in which their effect would have been dilutive. The potential shares of Class A common stock and Class C capital stock were excluded from the calculation of non-GAAP net income (loss) per share for certain periods presented if their effect would have been antidilutive. The following table reconciles the denominators used in the basic and diluted non-GAAP net income (loss) per share calculations (in thousands, unaudited):
Three Months Ended
June 30,
Six Months Ended
June 30,
 2021202020212020
Denominator for basic calculation248,152 219,467 245,763 215,070 
Effect of dilutive securities:
     Option awards10,472 — 11,450 — 
     Unvested restricted stock units2,872 — 3,271 — 
          Denominator for dilutive calculation261,496 219,467 260,484 215,070 





Segment Results of Operations
The following tables present our segment results for the periods presented (in thousands, unaudited):
 Three Months Ended
June 30, 2021
Three Months Ended
June 30, 2020
HomesIMTMortgagesHomesIMTMortgages
Revenue$777,145 $476,090 $56,745 $454,252 $280,339 $33,761 
Cost of revenue 707,522 43,444 20,619 434,900 45,354 7,229 
Gross profit69,623 432,646 36,126 19,352 234,985 26,532 
Operating expenses:
Sales and marketing65,791 136,620 27,023 47,539 101,458 11,670 
Technology and development30,328 89,838 8,297 26,155 65,890 5,462 
General and administrative27,824 68,944 18,334 21,891 53,771 9,718 
Acquisition-related costs— 3,671 — — — — 
Total operating expenses123,943 299,073 53,654 95,585 221,119 26,850 
Income (loss) from operations(54,320)133,573 (17,528)(76,233)13,866 (318)
Segment other income— — 1,006 — 5,300 385 
Segment interest expense (5,026)— (1,163)(3,825)— (307)
Income (loss) before income taxes (1)
$(59,346)$133,573 $(17,685)$(80,058)$19,166 $(240)
 Six Months Ended
June 30, 2021
Six Months Ended
June 30, 2020
HomesIMTMortgagesHomesIMTMortgages
Revenue$1,481,297 $922,418 $124,705 $1,224,125 $611,005 $59,043 
Cost of revenue 1,352,125 90,481 40,299 1,170,659 95,407 13,815 
Gross profit129,172 831,937 84,406 53,466 515,598 45,228 
Operating expenses:
Sales and marketing120,810 254,227 52,352 119,457 225,019 24,635 
Technology and development63,497 168,482 16,785 54,815 131,865 11,308 
General and administrative53,347 127,592 34,617 45,301 112,455 19,824 
Impairment costs— — — — 73,900 2,900 
Acquisition-related costs— 4,488 — — — — 
Total operating expenses237,654 554,789 103,754 219,573 543,239 58,667 
Income (loss) from operations(108,482)277,148 (19,348)(166,107)(27,641)(13,439)
Segment other income— — 2,738 — 5,300 587 
Segment interest expense (9,338)— (2,895)(11,909)— (533)
Income (loss) before income taxes (1)
$(117,820)$277,148 $(19,505)$(178,016)$(22,341)$(13,385)
(1) The following table presents the reconciliation of total segment income (loss) before income taxes to consolidated income (loss) before income taxes for the periods presented (in thousands):





Three Months Ended
June 30,
Six Months Ended
June 30,
2021202020212020
Total segment income (loss) before income taxes$56,542 $(61,132)$139,823 $(213,742)
Corporate interest expense(33,241)(33,458)(66,752)(62,740)
Corporate other income581 4,430 1,288 13,821 
Gain (loss) on extinguishment of debt(931)6,391 (2,334)6,391 
Consolidated income (loss) before income taxes$22,951 $(83,769)$72,025 $(256,270)
Certain corporate items are not directly attributable to any of our segments, including the gain (loss) on extinguishment of debt, interest income earned on our short-term investments included in other income and interest costs on our convertible senior notes included in interest expense.

Key Metrics
The following table presents our visits and average monthly unique users for each of the periods presented (in millions):
 Three Months Ended
June 30,
2020 to 2021
% Change
 20212020
Visits (1)2,750.2 2,491.1 10 %
Average monthly unique users (2)228.8 218.1 %
(1)Visits includes visits to the Zillow, Trulia and StreetEasy mobile apps and websites. We measure Zillow and StreetEasy visits with Google Analytics and Trulia visits with Adobe Analytics.
(2)Zillow, StreetEasy and HotPads measure unique users with Google Analytics, and Trulia measures unique users with Adobe Analytics.

The following table presents the number of homes sold through Zillow Offers for the periods presented:
Three Months Ended
June 30,
2020 to 2021
% Change
20212020
Number of homes sold2,0861,43745 %

The following table presents loan origination volume by purpose and in total for Zillow Home Loans for the periods presented (in thousands):
Three Months Ended
June 30,
2020 to 2021
% Change
20212020
Purchase loan origination volume$230,012 $120,831 90 %
Refinance loan origination volume657,928 147,475 346 %
Total loan origination volume$887,940 $268,306 231 %





Non-GAAP Average Return on Homes Sold After Interest Expense

To provide investors with additional information regarding our Zillow Offers financial results, this Exhibit includes a calculation of Average Return on Homes Sold After Interest Expense, which is a non-GAAP financial measure. We have provided a reconciliation of Average Return on Homes Sold After Interest Expense to the most directly comparable GAAP financial measure, which is average gross profit per home for the Zillow Offers business.
We believe that Average Return on Homes Sold After Interest Expense is a useful financial measure to investors as it is one of the primary measures used by management in making investment decisions, measuring unit level economics and evaluating operating performance for the Zillow Offers business. The measure is intended to convey the unit level economics of homes sold during the period by presenting the average revenue and associated expenses directly attributed to the homes sold. We believe this average per unit measure facilitates meaningful period over period comparisons notwithstanding variability in the number of homes sold during a period and indicates ability to generate average returns on assets sold after considering home purchase costs, renovation costs, holding costs and selling costs.

We calculate the Average Return on Homes Sold After Interest Expense as revenue associated with homes sold during the period less direct costs attributable to those homes divided by the number of homes sold during the period. Specifically, direct costs include, with respect to each home sold during the period (1) home acquisition and renovation costs, which in turn include certain labor costs directly associated with these activities; (2) holding and selling costs; and (3) interest costs incurred.

Included in direct holding and interest expense amounts for the periods presented are holding and interest costs recorded as period expenses in prior periods associated with homes sold in the presented period, which are not calculated in accordance with, or as an alternative for, GAAP and should not be considered in isolation or as a substitute for results reported under GAAP. Excluded from certain of these direct cost amounts are costs recorded in the presented period related to homes that remain in inventory at the end of the period, as shown in the tables below. We make these period adjustments because we believe presenting Average Return on Homes Sold After Interest Expense in this manner provides a focused view on a subset of our assets - homes sold during the period - and reflecting costs associated with those homes sold from the time we acquire to the time we sell the home, which may be useful to investors.

Average Return on Homes Sold After Interest Expense is intended to illustrate the performance of homes sold during the period and is not intended to be a segment or company performance metric. Average Return on Homes Sold After Interest Expense is a supplemental measure of operating performance for a subset of assets and has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for analysis of our results as reported under GAAP. Some of these limitations are:

Although depreciation and amortization are non-cash charges, the assets being depreciated and amortized may have to be replaced in the future, and Average Return on Homes Sold After Interest Expense does not reflect capital expenditure requirements for such replacements or for new capital expenditure requirements;
Average Return on Homes Sold After Interest Expense does not consider the potentially dilutive impact of share-based compensation;
Average Return on Homes Sold After Interest Expense does not include period costs that were not eligible for inventory capitalization associated with homes held in inventory at the end of the period;
Average Return on Homes Sold After Interest Expense does not reflect indirect expenses included in cost of revenue, sales and marketing, technology and development, or general and administrative expenses, some of which are recurring cash expenditures necessary to operate the business; and
Average Return on Homes Sold After Interest Expense does not reflect income taxes.




On a GAAP basis, Zillow Offers average gross profit per home was $33,849 and $14,409 for three months ended June 30, 2021 and 2020, respectively.

The following table presents the total return on homes sold after interest expense and the Average Return on Homes Sold After Interest Expense for the periods presented (unaudited):

Three Months Ended
June 30, 2021
Three Months Ended
June 30, 2020
TotalAverage
Per Home
TotalAverage
Per Home
Homes sold2,086 1,437 
Zillow Offers revenue$772,030,000 $370,101 $453,816,000 $315,808 
Operating costs:
Home acquisition costs (1)672,592,000 322,432 409,509,000 284,975 
Renovation costs (1)20,862,000 10,001 22,773,000 15,848 
Holding costs (1)(2)4,527,000 2,170 5,987,000 4,166 
Selling costs29,544,000 14,163 19,570,000 13,619 
Total operating costs727,525,000 348,766 457,839,000 318,608 
Interest expense (1)(2)3,545,000 1,699 5,948,000 4,139 
Return on homes sold after interest expense$40,960,000 $19,636 $(9,971,000)$(6,939)
(1) Amount excludes expenses incurred during the period that are not related to homes sold during the period.
(2) Holding costs and interest expense include $1.7 million and $1.3 million, respectively, of costs incurred in prior periods associated with homes sold in the second quarter of 2021 and $3.9 million and $3.8 million, respectively, of costs incurred in prior periods associated with homes sold in the second quarter of 2020.
The calculation of Average Return on Homes Sold After Interest Expense includes only those expenses directly attributed to the homes sold during the period. To arrive at return on homes sold after interest expense, the Company deducts from Zillow Offers gross profit (1) holding costs incurred in the presented period and prior periods for homes sold during the presented period that are included in sales and marketing expense, (2) selling costs incurred in the presented period for homes sold during the presented period that are included in sales and marketing expense and (3) interest expense incurred in the presented period and prior periods for homes sold during the presented period. The Company adds to Zillow Offers gross profit (1) inventory valuation adjustments recorded during the presented period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, and indirect expenses included in cost of revenue and (2) share-based compensation expense and depreciation and amortization expense included in cost of revenue. The following table presents the calculation of Zillow Offers average gross profit per home and Average Return on Homes Sold After Interest Expense and a reconciliation of return on homes sold after interest expense to Zillow Offers gross profit for the periods presented (unaudited):



Three Months Ended
June 30,
Calculation of Average Gross Profit per Home20212020
Zillow Offers revenue$772,030,000 $453,816,000 
Zillow Offers cost of revenue701,420,000 433,110,000 
Zillow Offers gross profit$70,610,000 $20,706,000 
Homes sold2,086 1,437 
Average Zillow Offers gross profit per home$33,849 $14,409 
Reconciliation of Non-GAAP Measure to Nearest GAAP Measure
Zillow Offers gross profit$70,610,000 $20,706,000 
Holding costs included in sales and marketing (1)(3,841,000)(5,987,000)
Selling costs included in sales and marketing (2)(29,544,000)(19,570,000)
Interest expense (3)(3,545,000)(5,948,000)
Direct and indirect expenses included in cost of revenue (4)3,953,000 (890,000)
Share-based compensation and depreciation and amortization included in cost of revenue 3,327,000 1,718,000 
Return on homes sold after interest expense$40,960,000 $(9,971,000)
Homes sold2,086 1,437 
Average return on homes sold after interest expense$19,636 $(6,939)
(1) Amount represents holding costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period and prior periods. These costs primarily include homeowners association dues, property taxes, insurance, utilities, and cleaning and maintenance costs incurred during the time a home is held for sale after the renovation period is complete. On a GAAP basis, the Company incurred a total of $5.3 million and $2.6 million of holding costs included in sales and marketing expense for the three months ended June 30, 2021 and 2020, respectively.
(2) Amount represents selling costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period. These costs primarily include agent commissions paid upon the sale of a home.
(3) Amount represents interest expense incurred related to homes sold in the presented period that was not eligible for inventory capitalization and was therefore expensed as a period cost in the presented period and prior periods.
(4) Amount includes inventory valuation adjustments recorded during the period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, holding costs incurred in the renovation period that are eligible for inventory capitalization and are expensed in the period presented when the associated home is sold, as well as corporate costs allocated to Zillow Offers such as headcount expenses and hosting-related costs related to the operation of our website.




On a GAAP basis, Zillow Offers average gross profit per home was $32,296 and $14,579 for six months ended June 30, 2021 and 2020, respectively.

The following table presents the total return on homes sold after interest expense and the Average Return on Homes Sold After Interest Expense for the periods presented (unaudited):

Six Months Ended
June 30, 2021
Six Months Ended
June 30, 2020
TotalAverage
Per Home
TotalAverage
Per Home
Homes sold4,051 3,831 
Zillow Offers revenue$1,473,004,000 $363,615 $1,222,928,000 $319,219 
Operating costs:
Home acquisition costs (1)1,282,786,000 316,659 1,099,163,000 286,913 
Renovation costs (1)41,684,000 10,290 59,364,000 15,496 
Holding costs (1)(2)9,079,000 2,241 15,605,000 4,073 
Selling costs56,455,000 13,936 52,483,000 13,699 
Total operating costs1,390,004,000 343,126 1,226,615,000 320,181 
Interest expense (1)(2)7,390,000 1,824 17,004,000 4,439 
Return on homes sold after interest expense$75,610,000 $18,665 $(20,691,000)$(5,401)
(1) Amount excludes expenses incurred during the period that are not related to homes sold during the period.
(2) Holding costs and interest expense include $1.2 million and $1.6 million, respectively, of costs incurred in prior periods associated with homes sold in the six months ended June 30, 2021 and $6.4 million and $8.1 million, respectively, of costs incurred in prior periods associated with homes sold in the six months ended June 30, 2020.

The calculation of Average Return on Homes Sold After Interest Expense includes only those expenses directly attributed to the homes sold during the period. To arrive at return on homes sold after interest expense, the Company deducts from Zillow Offers gross profit (1) holding costs incurred in the presented period and prior periods for homes sold during the presented period that are included in sales and marketing expense, (2) selling costs incurred in the presented period for homes sold during the presented period that are included in sales and marketing expense and (3) interest expense incurred in the presented period and prior periods for homes sold during the presented period. The Company adds to Zillow Offers gross profit (1) inventory valuation adjustments recorded during the presented period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, and indirect expenses included in cost of revenue and (2) share-based compensation expense and depreciation and amortization expense included in cost of revenue. The following table presents the calculation of Zillow Offers average gross profit per home and Average Return on Homes Sold After Interest Expense and a reconciliation of return on homes sold after interest expense to Zillow Offers gross profit for the periods presented (unaudited):




Six Months Ended
June 30,
Calculation of Average Gross Profit per Home20212020
Zillow Offers revenue$1,473,004,000 $1,222,928,000 
Zillow Offers cost of revenue1,342,172,000 1,167,076,000 
Zillow Offers gross profit$130,832,000 $55,852,000 
Homes sold4,051 3,831 
Average Zillow Offers gross profit per home$32,296 $14,579 
Reconciliation of Non-GAAP Measure to Nearest GAAP Measure
Zillow Offers gross profit$130,832,000 $55,852,000 
Holding costs included in sales and marketing (1)(7,718,000)(15,605,000)
Selling costs included in sales and marketing (2)(56,455,000)(52,483,000)
Interest expense (3)(7,390,000)(17,004,000)
Direct and indirect expenses included in cost of revenue (4)10,370,000 4,544,000 
Share-based compensation and depreciation and amortization included in cost of revenue 5,971,000 4,005,000 
Return on homes sold after interest expense$75,610,000 $(20,691,000)
Homes sold4,051 3,831 
Average return on homes sold after interest expense$18,665 $(5,401)
(1) Amount represents holding costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period and prior periods. These costs primarily include homeowners association dues, property taxes, insurance, utilities, and cleaning and maintenance costs incurred during the time a home is held for sale after the renovation period is complete. On a GAAP basis, the Company incurred a total of $9.2 million and $7.9 million of holding costs included in sales and marketing expense for the six months ended June 30, 2021 and 2020, respectively.
(2) Amount represents selling costs incurred related to homes sold in the presented period that were not eligible for inventory capitalization and were therefore expensed as period costs in the presented period. These costs primarily include agent commissions paid upon the sale of a home.
(3) Amount represents interest expense incurred related to homes sold in the presented period that was not eligible for inventory capitalization and was therefore expensed as a period cost in the presented period and prior periods.
(4) Amount includes inventory valuation adjustments recorded during the period associated with homes that remain in inventory at period end, net of inventory valuation adjustments recorded in prior periods related to homes sold in the presented period, holding costs incurred in the renovation period that are eligible for inventory capitalization and are expensed in the period presented when the associated home is sold, as well as corporate costs allocated to Zillow Offers such as headcount expenses and hosting-related costs related to the operation of our website.

Zillow Offers Supplemental Information

The weighted average days held for homes in inventory as of June 30, 2021 was 29 days. The weighted average days held for homes sold during the three and six month periods ended June 30, 2021 was 66 days and 70 days, respectively.

The following table presents information on the geographic concentration of homes by state for each state where the value of homes in inventory exceeds 10% of our total inventory as of the date presented (in thousands, except number of homes and percentage of inventory, unaudited):

June 30, 2021
GeographyNumber of HomesInventory Balance% of Total Inventory
California447 $270,366 23 %
Texas588 180,933 15 
Florida606 179,439 15 
Georgia390 118,617 10 
All other states1,111 420,246 37 
Total3,142 $1,169,601 100 %




Selected Historical Data

Beginning with the three and six month periods ended June 30, 2021, we present a gross profit subtotal in our condensed consolidated statements of operations, which requires certain depreciation expense and amortization expense to be included within cost of revenue. To effect the presentation of gross profit, certain reclassifications have been made in the condensed consolidated statements of operations to conform data for prior periods to the current format.

The following tables set forth selected recast statements of operations information for the periods presented (in thousands, unaudited):

 Three Months Ended
March 31, 2021
HomesIMTMortgagesConsolidated
Revenue$704,152 $446,328 $67,960 $1,218,440 
Cost of revenue 644,603 47,037 19,680 711,320 
Gross profit59,549 399,291 48,280 507,120 
Operating expenses:
Sales and marketing55,019 117,607 25,329 197,955 
Technology and development33,169 78,644 8,488 120,301 
General and administrative25,523 58,648 16,283 100,454 
Acquisition-related costs— 817 — 817 
Total operating expenses$113,711 $255,716 $50,100 $419,527 

 Three Months Ended
 December 31, 2020September 30, 2020June 30, 2020March 31, 2020
HomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidated
Revenue$304,145 $423,838 $60,969 $788,952 $187,105 $415,389 $54,198 $656,692 $454,252 $280,339 $33,761 $768,352 $769,873 $330,666 $25,282 $1,125,821 
Cost of revenue 281,040 47,698 14,000 342,738 183,056 49,992 10,725 243,773 434,900 45,354 7,229 487,483 735,759 50,053 6,586 792,398 
Gross profit23,105 376,140 46,969 446,214 4,049 365,397 43,473 412,919 19,352 234,985 26,532 280,869 34,114 280,613 18,696 333,423 
Operating expenses:
Sales and marketing38,647 107,598 19,869 166,114 32,714 107,900 15,280 155,894 47,539 101,458 11,670 160,667 71,918 123,561 12,965 208,444 
Technology and development26,375 64,337 6,698 97,410 25,028 64,075 5,671 94,774 26,155 65,890 5,462 97,507 28,660 65,975 5,846 100,481 
General and administrative21,406 58,836 13,096 93,338 20,327 53,466 12,011 85,804 21,891 53,771 9,718 85,380 23,410 58,684 10,106 92,200 
Impairment costs— — — — — — — — — — — — — 73,900 2,900 76,800 
Total operating expenses$86,428 $230,771 $39,663 $356,862 $78,069 $225,441 $32,962 $336,472 $95,585 $221,119 $26,850 $343,554 $123,988 $322,120 $31,817 $477,925 

 Three Months Ended
 December 31, 2019September 30, 2019June 30, 2019March 31, 2019
HomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidated
Revenue$603,228 $319,665 $21,054 $943,947 $384,626 $335,290 $25,292 $745,208 $248,924 $323,669 $26,985 $599,578 $128,472 $298,272 $27,360 $454,104 
Cost of revenue 585,143 47,554 6,174 638,871 373,029 50,093 6,601 429,723 242,861 49,277 6,394 298,532 123,431 46,961 6,581 176,973 
Gross profit18,085 272,111 14,880 305,076 11,597 285,197 18,691 315,485 6,063 274,392 20,591 301,046 5,041 251,311 20,779 277,131 
Operating expenses:
Sales and marketing64,176 112,411 11,283 187,870 49,186 121,896 13,646 184,728 37,255 139,154 14,407 190,816 20,954 130,012 14,251 165,217 
Technology and development24,136 61,176 6,681 91,993 18,423 65,532 6,791 90,746 16,225 67,342 6,086 89,653 11,178 61,914 5,439 78,531 
General and administrative27,052 62,303 9,632 98,987 22,169 55,716 10,567 88,452 17,806 54,658 10,358 82,822 14,356 70,837 10,565 95,758 
Integration costs— — — — — — — — 293 293 — — 352 352 
Total operating expenses$115,364 $235,890 $27,596 $378,850 $89,778 $243,144 $31,009 $363,931 $71,286 $261,154 $31,144 $363,584 $46,488 $262,763 $30,607 $339,858 




 Three Months Ended
 December 31, 2018September 30, 2018June 30, 2018March 31, 2018
HomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidatedHomesIMTMortgagesConsolidated
Revenue$41,347 $300,708 $23,280 $365,335 $11,018 $313,638 $18,438 $343,094 $— $305,941 $19,305 $325,246 $— $280,856 $19,023 $299,879 
Cost of revenue 39,540 47,696 7,606 94,842 10,369 52,150 2,718 65,237 32 51,510 2,863 54,405 140 51,785 3,168 55,093 
Gross profit1,807 253,012 15,674 270,493 649 261,488 15,720 277,857 (32)254,431 16,442 270,841 (140)229,071 15,855 244,786 
Operating expenses:
Sales and marketing10,099 121,948 10,226 142,273 4,649 121,287 6,562 132,498 2,095 142,043 7,663 151,801 290 132,969 8,246 141,505 
Technology and development8,736 66,288 5,412 80,436 5,986 63,207 3,799 72,992 3,759 59,840 3,826 67,425 2,176 52,530 3,861 58,567 
General and administrative10,039 57,230 7,474 74,743 6,010 60,672 4,054 70,736 4,175 52,438 3,965 60,578 1,784 50,161 4,106 56,051 
Impairment costs— 65,000 4,000 69,000 — 10,000 — 10,000 — — — — — — — — 
Acquisition-related costs— — 268 268 — — 1,405 1,405 — — 632 632 — 27 — 27 
Integration costs— — 1,492 1,492 — — 523 523 — — — — — — — — 
Total operating expenses$28,874 $310,466 $28,872 $368,212 $16,645 $255,166 $16,343 $288,154 $10,029 $254,321 $16,086 $280,436 $4,250 $235,687 $16,213 $256,150