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Published: 2023-07-20 00:00:00 ET
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EX-99.2 3 ex992q22023earningsrelease.htm EX-99.2 Document

Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2)
Second Quarter 2023
Table of Contents
Capital One Financial Corporation Consolidated ResultsPage
Business Segment Results
Other
__________
(1)The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended June 30, 2023 once it is filed with the Securities and Exchange Commission.
(2)This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies. See “Table 15 - Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for a reconciliation of any non-GAAP financial measures.



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated     
2023 Q2 vs.Six Months Ended June 30,
(Dollars in millions, except per share data and as noted) 20232023202220222022202320222023 vs.
Q2Q1Q4Q3Q2Q1Q2202320222022
Income Statement
Net interest income$7,113 $7,186 $7,197 $7,003 $6,517 (1)%%$14,299 $12,914 11 %
Non-interest income1,899 1,717 1,843 1,802 1,715 11 11 3,616 3,491 
Total net revenue(1)
9,012 8,903 9,040 8,805 8,232 17,915 16,405 
Provision for credit losses2,490 2,795 2,416 1,669 1,085 (11)129 5,285 1,762 200
Non-interest expense:
Marketing886 897 1,118 978 1,003 (1)(12)1,783 1,921 (7)
Operating expense3,908 4,048 3,962 3,971 3,580 (3)7,956 7,213 10 
Total non-interest expense4,794 4,945 5,080 4,949 4,583 (3)9,739 9,134 
Income from continuing operations before income taxes1,728 1,163 1,544 2,187 2,564 49 (33)2,891 5,509 (48)
Income tax provision297 203 312 493 533 46 (44)500 1,075 (53)
Net income1,431 960 1,232 1,694 2,031 49 (30)2,391 4,434 (46)
Dividends and undistributed earnings allocated to participating securities(2)
(23)(16)(14)(21)(25)44 (8)(39)(53)(26)
Preferred stock dividends(57)(57)(57)(57)(57)— — (114)(114)— 
Net income available to common stockholders$1,351 $887 $1,161 $1,616 $1,949 52 (31)$2,238 $4,267 (48)
Common Share Statistics
Basic earnings per common share:(2)
Net income per basic common share$3.53 $2.32 $3.03 $4.21 $4.98 52 %(29)%$5.85 $10.65 (45)%
Diluted earnings per common share:(2)
Net income per diluted common share$3.52 $2.31 $3.03 $4.20 $4.96 52 %(29)%$5.83 $10.61 (45)%
Weighted-average common shares outstanding (in millions):
Basic382.8 382.6 382.6 383.4 391.2 — (2)%382.7 400.8 (5)%
Diluted383.7 383.8 383.7 384.6 392.6 — (2)383.8 402.3 (5)
Common shares outstanding (period-end, in millions)381.4 382.0 381.3 382.0 383.8 — (1)381.4 383.8 (1)
Dividends declared and paid per common share$0.60 $0.60 $0.60 $0.60 $0.60 — — $1.20 $1.20 — 
Tangible book value per common share (period-end)(3)
90.07 90.86 86.11 81.38 87.84 (1)%90.07 87.84 
1


2023 Q2 vs.Six Months Ended June 30,
(Dollars in millions)20232023202220222022202320222023 vs.
Q2Q1Q4Q3Q2Q1Q2202320222022
Balance Sheet (Period-End)
Loans held for investment$311,323 $308,836 $312,331 $303,943 $296,384 %%$311,323 $296,384 %
Interest-earning assets441,250 445,166 427,248 415,262 406,565 (1)441,250 406,565 
Total assets467,800 471,660 455,249 444,232 440,288 (1)467,800 440,288 
Interest-bearing deposits314,393 318,641 300,789 282,802 270,881 (1)16 314,393 270,881 16 
Total deposits343,705 349,827 332,992 317,193 307,885 (2)12 343,705 307,885 12 
Borrowings50,258 48,777 48,715 54,607 58,938 (15)50,258 58,938 (15)
Common equity49,713 49,807 47,737 46,015 48,564 — 49,713 48,564 
Total stockholders’ equity54,559 54,653 52,582 50,861 53,410 — 54,559 53,410 
Balance Sheet (Average Balances)
Loans held for investment$309,655 $307,756 $306,881 $300,186 $286,110 %%$308,711 $280,756 10 %
Interest-earning assets439,139 435,199 421,051 412,171 398,934 10 437,180 396,521 10 
Total assets466,652 462,324 449,659 447,088 435,327 464,459 432,806 
Interest-bearing deposits313,207 308,788 292,793 275,900 268,104 17 311,010 269,953 15 
Total deposits343,678 340,123 326,558 311,928 305,954 12 341,910 307,765 11 
Borrowings48,468 48,016 49,747 58,628 53,208 (9)48,243 47,773 
Common equity50,511 49,927 47,594 49,696 49,319 50,221 51,940 (3)
Total stockholders’ equity55,357 54,773 52,439 54,541 54,165 55,066 56,786 (3)
    
    
2


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
2023 Q2 vs.Six Months Ended June 30,
(Dollars in millions, except as noted) 20232023202220222022202320222023 vs.
Q2Q1Q4Q3Q2Q1Q2202320222022
Performance Metrics
Net interest income growth (period over period)(1)%— %%%****11 %12 %**
Non-interest income growth (period over period)11 (7)%(3)****4 19 **
Total net revenue growth (period over period)1 (2)****9 13 **
Total net revenue margin(4)
8.21 8.18 8.59 8.55 8.25 bps(4)bps8.20 8.27 (7)bps
Net interest margin(5)
6.48 6.60 6.84 6.80 6.54 (12)(6)6.54 6.51 
Return on average assets1.23 0.83 1.10 1.52 1.87 40 (64)1.03 2.05 (102)
Return on average tangible assets(6)
1.27 0.86 1.13 1.57 1.93 41 (66)1.06 2.12 (106)
Return on average common equity(7)
10.70 7.11 9.76 13.01 15.81 359 (511)8.91 16.43 (752)
Return on average tangible common equity(8)
15.30 10.15 14.22 18.59 22.63 515 (733)12.74 23.03 (1,029)
Efficiency ratio(9)
53.20 55.54 56.19 56.21 55.67 (234)(247)54.36 55.68 (132)
Operating efficiency ratio(10)
43.36 45.47 43.83 45.10 43.49 (211)(13)44.41 43.97 44 
Effective income tax rate for continuing operations 17.2 17.5 20.2 22.5 20.8 (30)(360)17.3 19.5 (220)
Employees (period-end, in thousands)55.6 56.1 56.0 55.1 53.6 (1)%4%55.6 53.6 4%
Credit Quality Metrics
Allowance for credit losses$14,646$14,318$13,240$12,209$11,4912%27%$14,646$11,49127%
Allowance coverage ratio4.70 %4.64 %4.24 %4.02 %3.88 %bps82 bps4.70 %3.88 %82 bps
Net charge-offs$2,185$1,697$1,430$931$84529%159%$3,882$1,612141%
Net charge-off rate(11)
2.82 %2.21 %1.86 %1.24 %1.18 %61 bps164 bps2.52 %1.15 %137 bps
30+ day performing delinquency rate3.08 2.88 2.96 2.58 2.36 20 72 3.08 2.36 72 
30+ day delinquency rate3.36 3.09 3.21 2.78 2.54 27 82 3.36 2.54 82 
Capital Ratios(12)
Common equity Tier 1 capital
12.7 %12.5 %12.5 %12.2 %12.1 %20 bps60 bps12.7 %12.1 %60 bps
Tier 1 capital14.0 13.9 13.9 13.6 13.5 10 50 14.0 13.5 50 
Total capital16.0 15.9 15.8 15.7 15.7 10 30 16.0 15.7 30 
Tier 1 leverage11.0 10.9 11.1 11.0 11.1 10 (10)11.0 11.1 (10)
Tangible common equity (“TCE”)(13)
7.6 7.6 7.5 7.2 7.9 — (30)7.6 7.9 (30)
    
 
3


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
2023 Q2 vs.Six Months Ended June 30,
(Dollars in millions, except as noted)20232023202220222022202320222023 vs.
Q2Q1Q4Q3Q2Q1Q2202320222022
Interest income:
Loans, including loans held for sale$9,057 $8,723 $8,360 $7,578 $6,605 %37 %$17,780 $12,972 37 %
Investment securities639 615 548 499 435 47 1,254 837 50 
Other470 416 250 123 55 13 **886 70 **
Total interest income10,166 9,754 9,158 8,200 7,095 43 19,920 13,879 44 
Interest expense:
Deposits2,277 1,856 1,335 689 293 23 **4,133 511 **
Securitized debt obligations236 211 170 120 65 12 **447 94 **
Senior and subordinated notes528 489 430 319 194 172 1,017 325 **
Other borrowings12 12 26 69 26 — (54)24 35 (31)
Total interest expense3,053 2,568 1,961 1,197 578 19 **5,621 965 **
Net interest income7,113 7,186 7,197 7,003 6,517 (1)14,299 12,914 11 
Provision for credit losses2,490 2,795 2,416 1,669 1,085 (11)129 5,285 1,762 200 
Net interest income after provision for credit losses4,623 4,391 4,781 5,334 5,432 (15)9,014 11,152 (19)
Non-interest income:
Interchange fees, net1,213 1,139 1,177 1,195 1,201 2,352 2,234 
Service charges and other customer-related fees411 379 395 415 415 (1)790 815 (3)
Other275 199 271 192 99 38 178 474 442 
Total non-interest income1,899 1,717 1,843 1,802 1,715 11 11 3,616 3,491 
Non-interest expense:
Salaries and associate benefits2,317 2,427 2,266 2,187 1,946 (5)19 4,744 3,972 19 
Occupancy and equipment506 508 554 502 481 — 1,014 994 
Marketing886 897 1,118 978 1,003 (1)(12)1,783 1,921 (7)
Professional services290 324 481 471 458 (10)(37)614 855 (28)
Communications and data processing344 350 352 349 339 (2)694 678 
Amortization of intangibles22 14 25 17 14 57 57 36 28 29 
Other429 425 284 445 342 25 854 686 24 
Total non-interest expense4,794 4,945 5,080 4,949 4,583 (3)9,739 9,134 
Income from continuing operations before income taxes1,728 1,163 1,544 2,187 2,564 49 (33)2,891 5,509 (48)
Income tax provision297 203 312 493 533 46 (44)500 1,075 (53)
Net income1,431 960 1,232 1,694 2,031 49 (30)2,391 4,434 (46)
Dividends and undistributed earnings allocated to participating securities(2)
(23)(16)(14)(21)(25)44 (8)(39)(53)(26)
Preferred stock dividends(57)(57)(57)(57)(57)— — (114)(114)— 
Net income available to common stockholders$1,351 $887 $1,161 $1,616 $1,949 52 (31)$2,238 $4,267 (48)
4


2023 Q2 vs.Six Months Ended June 30,
20232023202220222022202320222023 vs.
Q2Q1Q4Q3Q2Q1Q2202320222022
Basic earnings per common share:(2)
Net income per basic common share$3.53 $2.32 $3.03 $4.21 $4.98 52 %(29)%$5.85 $10.65 (45)%
Diluted earnings per common share:(2)
Net income per diluted common share$3.52 $2.31 $3.03 $4.20 $4.96 52 %(29)%$5.83 $10.61 (45)%
Weighted-average common shares outstanding (in millions):
Basic common shares382.8 382.6 382.6 383.4 391.2 — (2)382.7 400.8 (5)
Diluted common shares383.7 383.8 383.7 384.6 392.6 — (2)383.8 402.3 (5)
5


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
2023 Q2 vs.
2023202320222022202220232022
(Dollars in millions)Q2Q1Q4Q3Q2Q1Q2
Assets:
Cash and cash equivalents:
Cash and due from banks$3,360 $3,347 $5,193 $3,716 $4,825 — (30)%
Interest-bearing deposits and other short-term investments38,236 43,166 25,663 21,176 16,728 (11)%129 
Total cash and cash equivalents41,596 46,513 30,856 24,892 21,553 (11)93 
Restricted cash for securitization investors452 460 400 399 697 (2)(35)
Securities available for sale78,412 81,925 76,919 75,303 83,022 (4)(6)
Loans held for investment:
Unsecuritized loans held for investment280,933 280,093 283,282 277,576 271,339 — 
Loans held in consolidated trusts30,390 28,743 29,049 26,367 25,045 21 
Total loans held for investment311,323 308,836 312,331 303,943 296,384 
Allowance for credit losses(14,646)(14,318)(13,240)(12,209)(11,491)27 
Net loans held for investment296,677 294,518 299,091 291,734 284,893 
Loans held for sale1,211 363 203 1,729 875 **38 
Premises and equipment, net4,359 4,365 4,351 4,265 4,238 — 
Interest receivable2,297 2,250 2,104 1,853 1,611 43 
Goodwill15,060 14,779 14,777 14,771 14,778 
Other assets27,736 26,487 26,548 29,286 28,621 (3)
Total assets$467,800 $471,660 $455,249 $444,232 $440,288 (1)
6


2023 Q2 vs.
2023202320222022202220232022
(Dollars in millions) Q2Q1Q4Q3Q2Q1Q2
Liabilities:
Interest payable$637 $621 $527 $433 $333 %91 %
Deposits:
Non-interest-bearing deposits29,312 31,186 32,203 34,391 37,004 (6)(21)
Interest-bearing deposits314,393 318,641 300,789 282,802 270,881 (1)16 
Total deposits343,705 349,827 332,992 317,193 307,885 (2)12 
Securitized debt obligations17,861 17,813 16,973 15,926 17,466 — 
Other debt:
Federal funds purchased and securities loaned or sold under agreements to repurchase649 542 883 528 440 20 48 
Senior and subordinated notes31,627 30,398 30,826 30,615 30,489 
Other borrowings121 24 33 7,538 10,543 **(99)
Total other debt32,397 30,964 31,742 38,681 41,472 (22)
Other liabilities18,641 17,782 20,433 21,138 19,722 (5)
Total liabilities413,241 417,007 402,667 393,371 386,878 (1)
Stockholders’ equity:
Preferred stock0 — — 
Common stock7 — — 
Additional paid-in capital, net35,163 34,952 34,725 34,579 34,425 
Retained earnings59,028 57,898 57,184 56,240 54,836 
Accumulated other comprehensive loss(9,818)(8,540)(9,916)(10,704)(6,916)15 42 
Treasury stock, at cost(29,821)(29,664)(29,418)(29,261)(28,942)
Total stockholders’ equity54,559 54,653 52,582 50,861 53,410 — 
Total liabilities and stockholders’ equity$467,800 $471,660 $455,249 $444,232 $440,288 (1)

7


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1)Total net revenue was reduced by $443 million in Q2 2023, $405 million in Q1 2023, $321 million in Q4 2022, $222 million in Q3 2022 and $211 million in Q2 2022 for credit card finance charges and fees charged-off as uncollectible.
(2)Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(3)Tangible book value per common share is a non-GAAP measure calculated based on TCE divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(4)Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(5)Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(6)Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(7)Return on average common equity is calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average common equity. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(8)Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9)Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(10)Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(11)Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(12)Capital ratios as of the end of Q2 2023 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(13)TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**    Not meaningful.
8


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
2023 Q22023 Q12022 Q2
(Dollars in millions, except as noted)Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Interest-earning assets:
Loans, including loans held for sale$310,335 $9,057 11.67 %$308,115 $8,723 11.32 %$287,134 $6,605 9.20 %
Investment securities89,994 639 2.84 89,960 615 2.73 92,062 435 1.89 
Cash equivalents and other38,810 470 4.84 37,124 416 4.49 19,738 55 1.10 
Total interest-earning assets$439,139 $10,166 9.26 $435,199 $9,754 8.96 $398,934 $7,095 7.11 
Interest-bearing liabilities:
Interest-bearing deposits$313,207 $2,277 2.91 $308,788 $1,856 2.40 $268,104 $293 0.44 
Securitized debt obligations17,771 236 5.31 17,251 211 4.90 15,041 65 1.73 
Senior and subordinated notes30,161 528 7.00 30,136 489 6.49 28,919 194 2.68 
Other borrowings and liabilities2,419 12 1.95 2,335 12 2.08 10,922 26 0.98 
Total interest-bearing liabilities$363,558 $3,053 3.36 $358,510 $2,568 2.87 $322,986 $578 0.72 
Net interest income/spread$7,113 5.90 $7,186 6.10 $6,517 6.40 
Impact of non-interest-bearing funding0.58 0.50 0.14 
Net interest margin6.48 %6.60 %6.54 %
                                                                                                                                                                                                                            
Six Months Ended June 30,
20232022
(Dollars in millions, except as noted)Average BalanceInterest Income/ Expense
Yield/Rate(1)
Average BalanceInterest Income/ Expense
Yield/Rate(1)
Interest-earning assets:
Loans, including loans held for sale$309,231 $17,780 11.50 %$283,100 $12,972 9.16 %
Investment securities89,977 1,254 2.79 93,374 837 1.79 
Cash equivalents and other37,972 886 4.67 20,047 70 0.69 
Total interest-earning assets$437,180 $19,920 9.11 $396,521 $13,879 7.00 
Interest-bearing liabilities:
Interest-bearing deposits$311,010 $4,133 2.66 $269,953 $511 0.38 
Securitized debt obligations17,512 447 5.10 14,394 94 1.31 
Senior and subordinated notes30,149 1,017 6.75 27,707 325 2.34 
Other borrowings and liabilities2,377 24 2.01 7,298 35 0.98 
Total interest-bearing liabilities$361,048 $5,621 3.11 $319,352 $965 0.60 
Net interest income/spread$14,299 6.00 $12,914 6.40 
Impact of non-interest-bearing funding0.54 0.11 
Net interest margin6.54 %6.51 %

9


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
2023 Q2 vs.Six Months Ended June 30,
2023202320222022202220232022202320222023 vs. 2022
(Dollars in millions, except as noted) Q2Q1Q4Q3Q2Q1Q2
Loans Held for Investment (Period-End)
Credit card:
   Domestic credit card$135,975 $130,980 $131,581 $121,279 $115,004 %18 %$135,975 $115,004 18 %
   International card businesses6,516 6,162 6,149 5,634 5,876 11 6,516 5,876 11 
Total credit card142,491 137,142 137,730 126,913 120,880 18 142,491 120,880 18 
Consumer banking:
   Auto75,841 76,652 78,373 79,580 79,926 (1)(5)75,841 79,926 (5)
   Retail banking1,439 1,499 1,552 1,619 1,605 (4)(10)1,439 1,605 (10)
Total consumer banking77,280 78,151 79,925 81,199 81,531 (1)(5)77,280 81,531 (5)
Commercial banking:
   Commercial and multifamily real estate36,041 37,132 37,453 38,225 37,845 (3)(5)36,041 37,845 (5)
   Commercial and industrial55,511 56,411 57,223 57,606 56,128 (2)(1)55,511 56,128 (1)
Total commercial banking91,552 93,543 94,676 95,831 93,973 (2)(3)91,552 93,973 (3)
Total loans held for investment$311,323 $308,836 $312,331 $303,943 $296,384 $311,323 $296,384 
Loans Held for Investment (Average)
Credit card:
   Domestic credit card$132,505 $128,562 $124,816 $117,467 $109,962 %21 %$130,544 $107,761 21 %
   International card businesses6,257 6,108 5,836 5,890 5,873 6,183 5,909 
Total credit card138,762 134,670 130,652 123,357 115,835 20 136,727 113,670 20 
Consumer banking:
   Auto76,233 77,465 79,108 79,741 79,313 (2)(4)76,846 78,109 (2)
   Retail banking1,465 1,529 1,592 1,598 1,668 (4)(12)1,497 1,732 (14)
Total consumer banking77,698 78,994 80,700 81,339 80,981 (2)(4)78,343 79,841 (2)
Commercial banking:
   Commercial and multifamily real estate37,068 37,373 37,848 38,230 35,754 (1)37,220 35,215 
   Commercial and industrial56,127 56,719 57,681 57,260 53,540 (1)56,421 52,030 
Total commercial banking93,195 94,092 95,529 95,490 89,294 (1)93,641 87,245 
Total average loans held for investment$309,655 $307,756 $306,881 $300,186 $286,110 $308,711 $280,756 10 
10


2023 Q2 vs.Six Months Ended June 30,
2023202320222022202220232022202320222023 vs. 2022
Q2Q1Q4Q3Q2Q1Q2
Net Charge-Off (Recovery) Rates
Credit card:
   Domestic credit card(2)
4.38 %4.04 %3.22 %2.20 %2.26 %34 bps212 bps4.21 %2.19 %202 bps
   International card businesses4.98 4.54 4.29 3.30 3.82 44 116 4.77 3.51 126 
Total credit card4.41 4.06 3.27 2.25 2.34 35 207 4.24 2.26 198 
Consumer banking:
   Auto1.40 1.53 1.66 1.05 0.61 (13)79 1.46 0.63 83 
   Retail banking3.25 2.97 5.15 3.89 3.62 28 (37)3.10 3.98 (88)
Total consumer banking1.43 1.56 1.73 1.10 0.67 (13)76 1.50 0.71 79 
Commercial banking:
   Commercial and multifamily real estate3.91 0.19 0.05 0.03 (0.08)372 399 2.04 (0.04)208 
   Commercial and industrial0.11 0.03 0.06 0.06 0.29 (18)0.07 0.20 (13)
Total commercial banking1.62 0.09 0.06 0.05 0.14 153 148 0.85 0.10 75 
Total net charge-offs2.82 2.21 1.86 1.24 1.18 61 164 2.52 1.15 137 
30+ Day Performing Delinquency Rates
Credit card:
   Domestic credit card3.74 %3.66 %3.43 %2.97 %2.35 %bps139 bps3.74 %2.35 %139 bps
   International card businesses4.24 4.20 4.03 3.90 3.67 57 4.24 3.67 57 
Total credit card3.77 3.68 3.46 3.01 2.42 135 3.77 2.42 135 
Consumer banking:
   Auto5.38 5.00 5.62 4.85 4.47 38 91 5.38 4.47 91 
   Retail banking1.19 0.56 1.02 0.84 0.67 63 52 1.19 0.67 52 
Total consumer banking5.30 4.92 5.53 4.77 4.39 38 91 5.30 4.39 91 
Nonperforming Loans and Nonperforming Assets Rates(3)(4)
Credit card:
   International card businesses0.16 %0.12 %0.14 %0.14 %0.13 %bpsbps0.16 %0.13 %bps
Total credit card0.01 0.01 0.01 0.01 0.01 — — 0.01 0.01 — 
Consumer banking:
   Auto0.77 0.67 0.76 0.60 0.50 10 27 0.77 0.50 27 
   Retail banking2.99 2.94 2.49 2.62 2.61 38 2.99 2.61 38 
Total consumer banking0.82 0.72 0.79 0.64 0.54 10 28 0.82 0.54 28 
Commercial banking:
   Commercial and multifamily real estate1.15 0.90 0.72 0.64 0.78 25 37 1.15 0.78 37 
   Commercial and industrial0.71 0.72 0.75 0.53 0.64 (1)0.71 0.64 
Total commercial banking0.89 0.79 0.74 0.57 0.70 10 19 0.89 0.70 19 
Total nonperforming loans0.47 0.42 0.43 0.35 0.37 10 0.47 0.37 10 
Total nonperforming assets0.48 0.44 0.45 0.37 0.39 0.48 0.39 
11


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity

Three Months Ended June 30, 2023
Credit CardConsumer Banking
(Dollars in millions) Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of March 31, 2023$10,032 $378 $10,410 $2,165 $40 $2,205 $1,703 $14,318 
Charge-offs(1,758)(110)(1,868)(508)(18)(526)(378)(2,772)
Recoveries307 33 340 241 6 247  587 
Net charge-offs(1,451)(77)(1,528)(267)(12)(279)(378)(2,185)
Provision for credit losses1,995 89 2,084 252 7 259 160 2,503 
Allowance build (release) for credit losses544 12 556 (15)(5)(20)(218)318 
Other changes(5)
 10 10 10 
Balance as of June 30, 202310,576 400 10,976 2,150 35 2,185 1,485 14,646 
Reserve for unfunded lending commitments:
Balance as of March 31, 2023211 211 
Provision (benefit) for losses on unfunded lending commitments(14)(14)
Balance as of June 30, 2023197 197 
Combined allowance and reserve as of June 30, 2023$10,576 $400 $10,976 $2,150 $35 $2,185 $1,682 $14,843 
12


Six Months Ended June 30, 2023
Credit CardConsumer Banking
(Dollars in millions) Domestic CardInternational Card BusinessesTotal Credit CardAutoRetail BankingTotal Consumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of December 31, 2022$9,165 $380 $9,545 $2,187 $50 $2,237 $1,458 $13,240 
Cumulative effects of accounting standards adoption(6)
(40)(23)(63)— — — — (63)
Balance as of January 1, 20239,125 357 9,482 2,187 50 2,237 1,458 13,177 
Charge-offs(3,345)(211)(3,556)(1,023)(34)(1,057)(402)(5,015)
Recoveries595 64 659 460 11 471 3 1,133 
Net charge-offs(2,750)(147)(2,897)(563)(23)(586)(399)(3,882)
Provision for credit losses4,169 176 4,345 526 8 534 426 5,305 
Allowance build (release) for credit losses1,419 29 1,448 (37)(15)(52)27 1,423 
Other changes(5)
32 14 46     46 
Balance as of June 30, 202310,576 400 10,976 2,150 35 2,185 1,485 14,646 
Reserve for unfunded lending commitments:
Balance as of December 31, 2022218 218 
Provision (benefit) for losses on unfunded lending commitments(21)(21)
Balance as of June 30, 2023197 197 
Combined allowance and reserve as of June 30, 2023$10,576 $400 $10,976 $2,150 $35 $2,185 $1,682 $14,843 
13


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
Three Months Ended June 30, 2023Six Months Ended June 30, 2023
(Dollars in millions)Credit CardConsumer Banking
Commercial Banking(7)
Other(7)
TotalCredit CardConsumer Banking
Commercial Banking(7)
Other(7)
Total
Net interest income (loss)$4,727 $2,269 $632 $(515)$7,113 $9,384 $4,629 $1,280 $(994)$14,299 
Non-interest income (loss)1,499 149 257 (6)1,899 2,862 284 469 1 3,616 
Total net revenue (loss)6,226 2,418 889 (521)9,012 12,246 4,913 1,749 (993)17,915 
Provision for credit losses2,084 259 146 1 2,490 4,345 534 405 1 5,285 
Non-interest expense3,020 1,231 482 61 4,794 6,058 2,514 1,012 155 9,739 
Income (loss) from continuing operations before income taxes1,122 928 261 (583)1,728 1,843 1,865 332 (1,149)2,891 
Income tax provision (benefit)265 219 61 (248)297 437 440 78 (455)500 
Income (loss) from continuing operations, net of tax$857 $709 $200 $(335)$1,431 $1,406 $1,425 $254 $(694)$2,391 
Three Months Ended March 31, 2023
(Dollars in millions) Credit CardConsumer Banking
Commercial Banking(7)
Other(7)
Total
Net interest income (loss)$4,657 $2,360 $648 $(479)$7,186 
Non-interest income1,363 135 212 1,717 
Total net revenue (loss)6,020 2,495 860 (472)8,903 
Provision (benefit) for credit losses2,261 275 259 — 2,795 
Non-interest expense3,038 1,283 530 94 4,945 
Income (loss) from continuing operations before income taxes721 937 71 (566)1,163 
Income tax provision (benefit)172 221 17 (207)203 
Income (loss) from continuing operations, net of tax$549 $716 $54 $(359)$960 
Three Months Ended June 30, 2022Six Months Ended June 30, 2022
(Dollars in millions) Credit CardConsumer Banking
Commercial Banking(7)
Other(7)
TotalCredit CardConsumer Banking
Commercial Banking(7)
Other(7)
Total
Net interest income (loss)$3,899 $2,147 $635 $(164)$6,517 $7,738 $4,260 $1,242 $(326)$12,914 
Non-interest income (loss)1,410 96 272 (63)1,715 2,868 201 549 (127)3,491 
Total net revenue (loss)5,309 2,243 907 (227)8,232 10,606 4,461 1,791 (453)16,405 
Provision (benefit) for credit losses581 281 222 1,085 1,126 411 230 (5)1,762 
Non-interest expense2,771 1,286 485 41 4,583 5,554 2,522 973 85 9,134 
Income (loss) from continuing operations before income taxes1,957 676 200 (269)2,564 3,926 1,528 588 (533)5,509 
Income tax provision (benefit)466 160 48 (141)533 935 362 140 (362)1,075 
Income (loss) from continuing operations, net of tax$1,491 $516 $152 $(128)$2,031 $2,991 $1,166 $448 $(171)$4,434 

14


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
2023 Q2 vs.Six Months Ended June 30,
20232023202220222022202320222023 vs.
(Dollars in millions, except as noted) Q2Q1Q4Q3Q2Q1Q2202320222022
Credit Card
Earnings:
Net interest income$4,727 $4,657 $4,533 $4,313 $3,899 2%21%$9,384 $7,738 21%
Non-interest income1,499 1,363 1,449 1,454 1,410 10 2,862 2,868 — 
Total net revenue6,226 6,020 5,982 5,767 5,309 17 12,246 10,606 15 
Provision for credit losses2,084 2,261 1,878 1,261 581 (8)**4,345 1,126 **
Non-interest expense3,020 3,038 3,069 3,004 2,771 (1)6,058 5,554 
Income from continuing operations before income taxes1,122 721 1,035 1,502 1,957 56 (43)1,843 3,926 (53)
Income tax provision265 172 245 356 466 54 (43)437 935 (53)
Income from continuing operations, net of tax$857 $549 $790 $1,146 $1,491 56 (43)$1,406 $2,991 (53)
Selected performance metrics:
Period-end loans held for investment$142,491$137,142$137,730$126,913$120,88018 $142,491$120,88018 
Average loans held for investment138,762134,670130,652123,357115,83520 136,727113,67020 
Average yield on loans outstanding(1)
18.17 %17.98 %17.69 %16.74 %15.24 %19 bps293 bps18.07 %15.11 %296 bps
Total net revenue margin(8)
17.95 17.88 18.32 18.70 18.33 (38)17.91 18.44 (53)
Net charge-off rate
4.41 4.06 3.27 2.25 2.34 35 207 4.24 2.26 198 
30+ day performing delinquency rate3.77 3.68 3.46 3.01 2.42 135 3.77 2.42 135 
30+ day delinquency rate3.77 3.69 3.46 3.02 2.42 135 3.77 2.42 135 
Nonperforming loan rate(3)
0.01 0.01 0.01 0.01 0.01 — — 0.01 0.01 — 
Purchase volume(9)
$157,937$141,658$155,633$149,497$148,49111%6%$299,595$282,1536%
15


2023 Q2 vs.Six Months Ended June 30,
20232023202220222022202320222023 vs.
(Dollars in millions, except as noted)Q2Q1Q4Q3Q2Q1Q2202320222022
Domestic Card
Earnings:
Net interest income$4,453 $4,390 $4,280 $4,065 $3,651 1%22%$8,843 $7,271 22%
Non-interest income1,431 1,298 1,392 1,383 1,340 10 2,729 2,588 
Total net revenue5,884 5,688 5,672 5,448 4,991 18 11,572 9,859 17 
Provision for credit losses1,995 2,174 1,800 1,167 494 (8)**4,169 1,053 **
Non-interest expense2,805 2,847 2,866 2,803 2,594 (1)5,652 5,158 10 
Income from continuing operations before income taxes1,084 667 1,006 1,478 1,903 63 (43)1,751 3,648 (52)
Income tax provision256 157 238 351 450 63 (43)413 864 (52)
Income from continuing operations, net of tax$828 $510 $768 $1,127 $1,453 62 (43)$1,338 $2,784 (52)
Selected performance metrics:
Period-end loans held for investment$135,975$130,980$131,581$121,279$115,00418 $135,975$115,00418 
Average loans held for investment132,505128,562124,816117,467109,96221 130,544107,76121 
Average yield on loans outstanding(1)
18.07 %17.88 %17.58 %16.61 %15.03 %19 bps304 bps17.98 %14.92 %306 bps
Total net revenue margin(8)
17.76 17.70 18.18 18.55 18.16 (40)17.73 18.21 (48)
Net charge-off rate(2)
4.38 4.04 3.22 2.20 2.26 34 212 4.21 2.19 202 
30+ day performing delinquency rate3.74 3.66 3.43 2.97 2.35 139 3.74 2.35 139 
Purchase volume(9)
$154,184$138,310$151,995$145,805$144,66811%7%$292,494$270,9528%
Refreshed FICO scores:(10)
Greater than 66069 %68 %69 %70 %70 %(1)69 %70 %(1)
660 or below31 32 31 30 30 (1)31 30 
Total100 %100 %100 %100 %100 %100 %100 %
    

16


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
2023 Q2 vs.Six Months Ended June 30,
20232023202220222022202320222023 vs.
(Dollars in millions, except as noted)Q2Q1Q4Q3Q2Q1Q2202320222022
Consumer Banking
Earnings:
Net interest income$2,269 $2,360 $2,394 $2,311 $2,147 (4)%6%$4,629 $4,260 9%
Non-interest income149 135 139 129 96 10 55 284 201 41 
Total net revenue2,418 2,495 2,533 2,440 2,243 (3)4,913 4,461 10 
Provision for credit losses259 275 477 285 281 (6)(8)534 411 30
Non-interest expense1,231 1,283 1,450 1,340 1,286 (4)(4)2,514 2,522 — 
Income from continuing operations before income taxes928 937 606 815 676 (1)37 1,865 1,528 22 
Income tax provision219 221 144 193 160 (1)37 440 362 22 
Income from continuing operations, net of tax$709 $716 $462 $622 $516 (1)37 $1,425 $1,166 22 
Selected performance metrics:
Period-end loans held for investment$77,280$78,151$79,925$81,199$81,531(1)(5)$77,280$81,531(5)
Average loans held for investment77,69878,99480,70081,33980,981(2)(4)78,34379,841(2)
Average yield on loans held for investment(1)
7.65 %7.40 %7.31 %7.20 %7.08 %25 bps57 bps7.52 %7.13 %39 bps
Auto loan originations$7,160$6,211$6,635$8,289$10,32815%(31)%$13,371$22,041(39)%
Period-end deposits286,174291,163270,592256,661255,904(2)12 286,174255,90412 
Average deposits285,647278,772262,844255,843254,33612 282,229254,79811 
Average deposits interest rate2.46 %1.96 %1.42 %0.79 %0.38 %50 bps208 bps2.21 %0.33 %188 bps
Net charge-off rate1.43 1.56 1.73 1.10 0.67 (13)76 1.50 0.71 79 
30+ day performing delinquency rate5.30 4.92 5.53 4.77 4.39 38 91 5.30 4.39 91 
30+ day delinquency rate5.95 5.46 6.18 5.28 4.81 49 114 5.95 4.81 114 
Nonperforming loan rate(3)
0.82 0.72 0.79 0.64 0.54 10 28 0.82 0.54 28 
Nonperforming asset rate(4)
0.88 0.78 0.87 0.71 0.60 10 28 0.88 0.60 28 
Auto—At origination FICO scores:(11)
Greater than 66052 %52 %53 %52 %52 %— — 52 %52 %— 
621 - 66020 20 20 20 20 — — 20 20 — 
620 or below28 28 27 28 28 — — 28 28 — 
Total100 %100 %100 %100 %100 %100 %100 %
17


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
2023 Q2 vs.Six Months Ended June 30,
20232023202220222022202320222023 vs.
(Dollars in millions, except as noted) Q2Q1Q4Q3Q2Q1Q2202320222022
Commercial Banking
Earnings:
Net interest income(12)
$632 $648 $520 $699 $635 (2)%$1,280$1,2423%
Non-interest income257 212 261 319 272 21 (6)%469549(15)
Total net revenue(7)
889 860 781 1,018 907 (2)1,7491,791(2)
Provision for credit losses146 259 62 123 222 (44)(34)40523076
Non-interest expense482 530 555 542 485 (9)(1)1,012973
Income from continuing operations before income taxes261 71 164 353 200 **31 332588(44)
Income tax provision61 17 39 83 48 **27 78140(44)
Income from continuing operations, net of tax$200 $54 $125 $270 $152 **32 $254$448(43)
Selected performance metrics:
Period-end loans held for investment(13)
$91,552$93,543$94,676$95,831$93,973(2)(3)$91,552$93,973(3)
Average loans held for investment 93,19594,09295,52995,49089,294(1)93,64187,245
Average yield on loans held for investment(1)(7)
6.75 %6.31 %5.63 %4.40 %3.18 %44 bps357 bps6.53 %2.92 %361 bps
Period-end deposits$36,793$38,380$40,808$41,058$38,844(4)%(5)%$36,793$38,844(5)%
Average deposits37,96039,94142,77939,79940,536(5)(6)38,94542,760(9)
Average deposits interest rate2.68 %2.34 %1.80 %0.83 %0.19 %34 bps249 bps2.51 %0.15 %236 bps
Net charge-off rate1.62 0.09 0.06 0.05 0.14 153 1480.85 0.10 75 
Nonperforming loan rate(3)
0.89 0.79 0.74 0.57 0.70 10 19 0.89 0.70 19 
Nonperforming asset rate(4)
0.89 0.79 0.74 0.57 0.70 10 19 0.89 0.70 19 
Risk category:(14)
Noncriticized$84,583$85,964$87,620$89,559$88,349(2)%(4)%$84,583$88,349(4)%
Criticized performing6,1586,8396,3555,7224,969(10)24 6,1584,96924 
Criticized nonperforming81174070155065510 24 81165524 
Total commercial banking loans held for investment$91,552$93,543$94,676$95,831$93,973(2)(3)$91,552$93,973(3)
Risk category as a percentage of period-end loans held for investment:(14)
Noncriticized92.38 %91.90 %92.55 %93.46 %94.01 %48 bps(163)bps92.38 %94.01 %(163)bps
Criticized performing6.73 7.31 6.71 5.97 5.29 (58)144 6.73 5.29 144 
Criticized nonperforming0.89 0.79 0.74 0.57 0.70 10 19 0.89 0.70 19 
Total commercial banking loans100.00 %100.00 %100.00 %100.00 %100.00 %100.00 %100.00 %
18


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
2023 Q2 vs.Six Months Ended June 30,
20232023202220222022202320222023 vs.
(Dollars in millions)Q2Q1Q4Q3Q2Q1Q2202320222022
Other
Earnings:
Net interest loss(12)
$(515)$(479)$(250)$(320)$(164)8%**$(994)$(326)**
Non-interest income (loss)(6)7(6)(100)(63)**(90)%1(127)**
Total net loss(7)
(521)(472)(256)(420)(227)10130(993)(453)119%
Provision (benefit) for credit losses1(1)1**1(5)**
Non-interest expense(15)
619466341(35)491558582
Loss from continuing operations before income taxes(583)(566)(261)(483)(269)3117(1,149)(533)116
Income tax benefit(248)(207)(116)(139)(141)2076(455)(362)26
Loss from continuing operations, net of tax$(335)$(359)$(145)$(344)$(128)(7)162$(694)$(171)**
Selected performance metrics:
Period-end deposits$20,738 $20,284 $21,592 $19,474 $13,137 258$20,738 $13,137 58
Average deposits20,071 21,410 20,935 16,286 11,082 (6)8120,736 10,207 103
Total
Earnings:
Net interest income$7,113 $7,186 $7,197 $7,003 $6,517 (1)%9%$14,299 $12,914 11%
Non-interest income1,899 1,717 1,843 1,802 1,715 11113,616 3,491 4
Total net revenue9,012 8,903 9,040 8,805 8,232 1917,915 16,405 9
Provision for credit losses2,490 2,795 2,416 1,669 1,085 (11)1295,285 1,762 200
Non-interest expense4,794 4,945 5,080 4,949 4,583 (3)59,739 9,134 7
Income from continuing operations before income taxes1,728 1,163 1,544 2,187 2,564 49(33)2,891 5,509 (48)
Income tax provision297 203 312 493 533 46(44)500 1,075 (53)
Income from continuing operations, net of tax$1,431 $960 $1,232 $1,694 $2,031 49(30)$2,391 $4,434 (46)
Selected performance metrics:
Period-end loans held for investment$311,323 $308,836 $312,331 $303,943 $296,384 15$311,323 $296,384 5
Average loans held for investment309,655 307,756 306,881 300,186 286,110 18308,711 280,756 10
Period-end deposits343,705 349,827 332,992 317,193 307,885 (2)12343,705 307,885 12
Average deposits343,678 340,123 326,558 311,928 305,954 112341,910 307,765 11
19


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Net Interest Margin, Loan, Allowance and Business Segment Disclosures (Tables 6—13)

(1)Average yield is calculated based on annualized interest income for the period divided by average loans during the period. Annualized interest income does not include any allocations, such as funds transfer pricing. Average yield is calculated using whole dollar values for average balances and interest income/expense. Accordingly, total interest earning assets less total interest bearing liabilities may not total net interest income/spread.
(2)In August 2022, in addition to our normal recovery activity, we sold a pool of charged-off loans that resulted in elevated debt sale recovery activity of approximately $33 million, which decreased the Domestic Credit Card net charge-off rate for the third quarter of 2022 by approximately 11 basis points. Excluding the impact, the Domestic Credit Card net charge-off rate would have been 2.31% for the third quarter of 2022.
(3)Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category. For Commercial Banking, loans categorized as nonperforming are considered criticized nonperforming.
(4)Nonperforming assets consist of nonperforming loans, repossessed assets and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, repossessed assets and other foreclosed assets.
(5)Primarily represents the initial allowance for purchased credit-deteriorated loans and foreign currency translation adjustments. The initial allowance of purchased credit-deteriorated loans was $0 million and $32 million for the three and six months ended June 30, 2023, respectively.
(6)Impact from the adoption of ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures as of January 1, 2023.
(7)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.
(8)Total net revenue margin is calculated based on total net revenue for the period divided by average loans outstanding during the period.
(9)Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.
(10)Percentages represent period-end loans held for investment in each credit score category. Domestic Card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(11)Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(12)In the fourth quarter of 2022, an internal funds transfer pricing impact of $176 million decreased net interest income in the Commercial Banking business and increased the Other category, and was therefore neutral to Capital One Financial Corporation.
(13)We reclassified $888 million in commercial office real estate loans from loans held for investment to loans held for sale as of June 30, 2023.
(14)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(15)Includes charges incurred as a result of restructuring activities.
**    Not meaningful.
20


CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1)
Basel III Standardized Approach
(Dollars in millions, except as noted) June 30,
2023
March 31,
2023
December 31,
2022
September 30,
2022
June 30,
2022
Regulatory Capital Metrics
Common equity excluding AOCI$60,729$59,546$59,450$58,516$57,278
Adjustments:
AOCI, net of tax(2)
31(3)(17)(120)(72)
Goodwill, net of related deferred tax liabilities(14,813)(14,538)(14,540)(14,537)(14,548)
Other Intangible and deferred tax assets, net of deferred tax liabilities(358)(371)(162)(194)(95)
Common equity Tier 1 capital$45,589$44,634$44,731$43,665$42,563
Tier 1 capital$50,434$49,479$49,576$48,510$47,408
Total capital(3)
57,60756,61156,71455,93855,100
Risk-weighted assets359,612356,079357,920356,801351,746
Adjusted average assets(4)
459,732455,477444,704439,479427,446
Capital Ratios
Common equity Tier 1 capital(5)
12.7%12.5%12.5%12.2%12.1%
Tier 1 capital(6)
14.013.913.913.613.5
Total capital(7)
16.015.915.815.715.7
Tier 1 leverage(4)
11.010.911.111.011.1
TCE(8)
7.67.67.57.27.9


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Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results, however, they may not be comparable to similarly-titled measures reported by other companies. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
20232023202220222022Six Months Ended June 30,
(Dollars in millions, except per share data and as noted)Q2Q1Q4Q3Q220232022
Adjusted diluted earnings per share (“EPS”):
Net income available to common stockholders (GAAP)$1,351$887$1,161$1,616$1,949$2,238$4,267
Insurance recoveries and legal reserve activity(177)
Restructuring charges72
Adjusted net income available to common stockholders before income tax impacts (non-GAAP)1,3518871,0561,6161,9492,2384,267
Income tax impacts25
Adjusted net income available to common stockholders (non-GAAP)$1,351$887$1,081$1,616$1,949$2,238$4,267
Diluted weighted-average common shares outstanding (in millions) (GAAP)383.7383.8383.7384.6392.6383.8402.3
Diluted EPS (GAAP)$3.52$2.31$3.03$4.20$4.96$5.83$10.61
Impact of adjustments noted above(0.21)
Adjusted diluted EPS (non-GAAP)$3.52$2.31$2.82$4.20$4.96$5.83$10.61
Adjusted efficiency ratio:
Non-interest expense (GAAP)$4,794$4,945$5,080$4,949$4,583$9,739$9,134
Insurance recoveries and legal reserve activity177
Restructuring charges(72)
Adjusted non-interest expense (non-GAAP)$4,794$4,945$5,185$4,949$4,583$9,739$9,134
Total net revenue (GAAP)$9,012$8,903$9,040$8,805$8,232$17,915$16,405
Efficiency ratio (GAAP)53.20%55.54%56.19%56.21%55.67%54.36%55.68%
Impact of adjustments noted above 117bps — 
Adjusted efficiency ratio (non-GAAP)53.20%55.54%57.36%56.21%55.67%54.36%55.68%
Adjusted operating efficiency ratio:
Operating expense (GAAP)$3,908$4,048$3,962$3,971$3,580$7,956$7,213
Insurance recoveries and legal reserve activity177
Restructuring charges(72)
Adjusted operating expense (non-GAAP)$3,908$4,048$4,067$3,971$3,580$7,956$7,213
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20232023202220222022Six Months Ended June 30,
(Dollars in millions, except per share data and as noted)Q2Q1Q4Q3Q220232022
Total net revenue (GAAP)$9,012$8,903$9,040$8,805$8,232$17,915$16,405
Operating efficiency ratio (GAAP)43.36%45.47%43.83%45.10%43.49%44.41%43.97%
Impact of adjustments noted above116bps
Adjusted operating efficiency ratio (non-GAAP)43.36 %45.47%44.99%45.10%43.49%44.41%43.97%

Reconciliation of Non-GAAP Measures

The following summarizes our non-GAAP measures. While these non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the operating performance and capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following table presents reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

20232023202220222022
(Dollars in millions)Q2Q1Q4Q3Q2
Pre- Provision Earnings
Total net revenue$9,012 $8,903 $9,040 $8,805 $8,232 
Non-interest expense(4,794)(4,945)(5,080)(4,949)(4,583)
Pre-provision earnings(9)
$4,218 $3,958 $3,960 $3,856 $3,649 
Tangible Common Equity (Period-End)
Stockholders’ equity$54,559 $54,653 $52,582 $50,861 $53,410 
Goodwill and other intangible assets(10)
(15,356)(15,098)(14,902)(14,932)(14,850)
Noncumulative perpetual preferred stock(4,845)(4,845)(4,845)(4,845)(4,845)
Tangible common equity(11)
$34,358 $34,710 $32,835 $31,084 $33,715 
Tangible Common Equity (Average)
Stockholders’ equity$55,357 $54,773 $52,439 $54,541 $54,165 
Goodwill and other intangible assets(10)
(15,187)(14,984)(14,926)(14,916)(14,875)
Noncumulative perpetual preferred stock(4,845)(4,845)(4,845)(4,845)(4,845)
Tangible common equity(11)
$35,325 $34,944 $32,668 $34,780 $34,445 
Return on Tangible Common Equity (Average)
Net income available to common stockholders$1,351 $887 $1,161 $1,616 $1,949 
Tangible common equity (Average)
35,325 34,944 32,668 34,780 34,445 
Return on tangible common equity(11)(12)
15.30 %10.15 %14.22 %18.59 %22.63 %
Tangible Assets (Period-End)
Total assets$467,800 $471,660 $455,249 $444,232 $440,288 
Goodwill and other intangible assets(10)
(15,356)(15,098)(14,902)(14,932)(14,850)
Tangible assets(11)
$452,444 $456,562 $440,347 $429,300 $425,438 
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20232023202220222022
(Dollars in millions)Q2Q1Q4Q3Q2
Tangible Assets (Average)
Total assets$466,652 $462,324 $449,659 $447,088 $435,327 
Goodwill and other intangible assets(10)
(15,187)(14,984)(14,926)(14,916)(14,875)
Tangible assets(11)
$451,465 $447,340 $434,733 $432,172 $420,452 
Return on Tangible Assets (Average)
Net income$1,431 $960 $1,232 $1,694 $2,031 
Tangible Assets (Average)451,465 447,340 434,733 432,172 420,452 
Return on tangible assets(11)(13)
1.27 %0.86%1.13%1.57%1.93%
TCE Ratio
Tangible common equity (Period-end)$34,358 $34,710 $32,835 $31,084 $33,715 
Tangible Assets (Period-end)452,444 456,562 440,347 429,300 425,438 
TCE Ratio(11)
7.6%7.6%7.5%7.2%7.9%
Tangible Book Value per Share
Tangible common equity (Period-end)$34,358 $34,710 $32,835 $31,084 $33,715 
Outstanding Common Shares381.4 382.0 381.3 382.0 383.8 
Tangible book value per common share(11)
$90.07 $90.86 $86.11 $81.38 $87.84 
__________
(1)Regulatory capital metrics and capital ratios as of June 30, 2023 are preliminary and therefore subject to change.    
(2)Excludes certain components of AOCI as permitted under the Tailoring Rules.
(3)Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(4)Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(5)Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(6)Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(7)Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(8)TCE ratio is a Non-GAAP measure calculated based on TCE divided by tangible assets.
(9)Management believes that this financial metric is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.
(10)Includes impact of related deferred taxes.
(11)Management believes that this financial metric is useful in assessing capital adequacy and the level of returns generated.
(12)Return on average tangible common equity is a non-GAAP measure calculated based on annualized net income (loss) available to common stockholders less annualized income (loss) from discontinued operations, net of tax, for the period, divided by average TCE.
(13)Return on average tangible assets is a non-GAAP measure calculated based on annualized income (loss) from continuing operations, net of tax, for the period divided by average tangible assets for the period.
24