Try our mobile app

Published: 2022-12-08 00:00:00 ET
<<<  go to DOCU company page
HTTP/1.1 200 OK HTTP/1.1 200 OK X-Crawlera-Slave: 174.140.215.3:3128 X-Crawlera-Version: 1.60.1 accept-ranges: bytes content-type: text/html last-modified: Thu, 08 Dec 2022 21:07:45 GMT server: AmazonS3 x-amz-id-2: UPwifPa03pgYy31G0xPi7hXmL7GX8dIsL2V5DlcYA0gCkbSkyVSX8Ax4gLerkhL8zKyHF6d60Wk= x-amz-meta-mode: 33188 x-amz-meta-s3cmd-attrs: uid:504/gname:fitrprnt/uname:fitrprnt/gid:504/mode:33184/mtime:1670533662/atime:1670533662/md5:f5ec488b791e7eaec9306e3f085586a1/ctime:1670533662 x-amz-replication-status: COMPLETED x-amz-request-id: R4ZQMQWJDE2WGA19 x-amz-version-id: vOB9jdGCZdH4YVS7yQX.J2mzbsL9yUQr x-content-type-options: nosniff x-frame-options: SAMEORIGIN x-xss-protection: 1; mode=block akamai-x-true-ttl: 604800, -1 x-akamai-transformed: 9 22513 0 pmb=mTOE,2 expires: Wed, 05 Apr 2023 00:30:43 GMT cache-control: max-age=0, no-cache, no-store pragma: no-cache date: Wed, 05 Apr 2023 00:30:43 GMT vary: Accept-Encoding strict-transport-security: max-age=31536000 ; includeSubDomains ; preload set-cookie: ak_bmsc=1F7FDBA54E3EBDF26016B7BB66BE7128~000000000000000000000000000000~YAAQnw8kFxb56iuHAQAAerDSThOppyTpSJHdizevtVzM8ksiC2okX+mI595Sy6OSUuJJ01y5pC2XE/EMbvt03l0NU3drlCVl6C/p0wZRBVj2cIkkvVhvNamujsHdnwn3c935K4JtC4wI9TTmi8jKeUfG/FJonXMF4fiLlBWnJsurnxRZ4NEC57Gr1janmUAy2zgVqQhxiuHNzT3EQ/w/mZQEoEI7JmQoSUDqH+Z52XFE4Dv4/91bLXi2dRn6CUo97+gNIQ63TTMGvqOGyPDZB0KG45r9uw1UTmx+A3/hfKr61WyJI9f1VtmnFKsq+wjNEm+rGCgMT2i0oZ2X2DsmJPKZRajvy7iG+LYQqxLgXQ1Ao/JszyqV9Ah+vMHeKGxtv1xF51SB4g==; Domain=.sec.gov; Path=/; Expires=Wed, 05 Apr 2023 02:30:43 GMT; Max-Age=7200; HttpOnly set-cookie: bm_mi=145AFECB32479CED6CCACD8D3CD85A23~YAAQnw8kFxf56iuHAQAAerDSThMtUFJEfUyNFdMjjmts3DlawvYC0B0YeiJoq97VeoYRIWEyaSdkqroqaUsST65nztjVR3sZmUkZlSQHLzS4YwgVZ2zJ42Z20YKul0OoyUDo+/PH+TMzfXsnvE6/QIi00exqZPkEe1NUj666ypq1I5uaXDXm2f1rtSRMnjkZE1q6MmvGBMUTAp8pO1hHfw0xn6q1QVBDlPSl6awQ6rg3H1BGhA3GBUGhL6o1A3Me+o4rzR71BGEMXAs8S7Emlirino6h8VtSBARJR37TwV2TZrbbM3yykZSXgMwNAmOUQ+c7iiILXUN5pB2LThTSKOIkOfSeebLuu0g7+E8IhwRL2STQE9lJdk+8/i+QdAXoKtw2+g6XA7vn5Q==~1; Domain=.sec.gov; Path=/; Expires=Wed, 05 Apr 2023 00:30:43 GMT; Max-Age=0; Secure Transfer-Encoding: chunked Proxy-Connection: close Connection: close EX-99.1 2 q323ex-991er.htm EX-99.1 Document

DOCUSIGN, INC.
Exhibit 99.1

DocuSign Announces Third Quarter Fiscal 2023 Financial Results

San Francisco – December 8, 2022DocuSign, Inc. (NASDAQ: DOCU), which offers the world’s #1 e-signature product as part of its industry leading lineup, today announced results for its fiscal quarter ended October 31, 2022.

“We delivered solid third quarter results, and are pleased with the continued progress against our critical priorities”, said Allan Thygesen, CEO of DocuSign. “DocuSign is the pioneer and leader in eSignature. This gives us a strong foundation to create and deliver a delightful and differentiated workflow experience, making agreements smarter and easier for companies of all sizes. I look forward to continuing to advance our business, as we both innovate and operate at scale to deliver value for all of our stakeholders.”

Third Quarter Financial Highlights

Total revenue was $645.5 million, an increase of 18% year-over-year. Subscription revenue was $624.1 million, an increase of 18% year-over-year. Professional services and other revenue was $21.4 million, an increase of 27% year-over-year.
Billings were $659.4 million, an increase of 17% year-over-year.
GAAP gross margin was 80% compared to 79% in the same period last year. Non-GAAP gross margin was 83% compared to 82% in the same period last year.
GAAP net loss per basic and diluted share was $0.15 on 201 million shares outstanding compared to $0.03 on 198 million shares outstanding in the same period last year.
Non-GAAP net income per diluted share was $0.57 on 206 million shares outstanding compared to $0.58 on 208 million shares outstanding in the same period last year.
Net cash provided by operating activities was $52.5 million compared to $105.4 million in the same period last year.
Free cash flow was $36.1 million compared to $90.0 million in the same period last year.
Cash, cash equivalents, restricted cash and investments were $1.1 billion at the end of the quarter.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures and Other Key Metrics.”

Operational and Other Financial Highlights:

2022 Gartner Magic Quadrant Leader. For the third year in a row, DocuSign was named a Leader in the 2022 Magic Quadrant for CLM research report by Gartner, Inc. This year, DocuSign was placed highest among the 18 vendors evaluated on the "ability to execute" axis, and highly on the "completeness of vision" axis.

DocuSign Agreement Cloud 2022 Product Release 3. DocuSign announced many new product capabilities with highlights in the following areas:

DocuSign eSignature. Introduced Elastic Signing, which enables organizations to deliver a personalized signing experience that is fast and seamless. Organizations can provide a fully customizable UI across their websites and mobile apps, display content based on conditional logic, and let users sign with the click of a button for a digital-first experience that drives higher completion.
Enhanced workflows within Microsoft Applications. DocuSign announced enhancement to eSignature for Microsoft Teams, allowing users to send and sign agreements natively, within Microsoft Teams. DocuSign also announced eSignature enhancements utilizing Microsoft Power Automate and Microsoft SharePoint.
DocuSign CLM. Introduced enhancements to the document review experience within CLM Essentials with a more accessible and user-friendly interface. Other enhancements include a new process reporting feature for CLM Essentials and improved insights regarding contract renewals and notice periods.
DocuSign Notary. Digital certificates for DocuSign Notary provides new users with digital certificates to attach to each notarial transaction, meeting or exceeding digital certificates requirements for all states.
1


DOCUSIGN, INC.
Notaries public will be able to onboard significantly faster than with third-party certificate authorities as well as save on certificate fees.

Outlook

The company currently expects the following guidance:

Quarter ending January 31, 2023 (in millions, except percentages):
Total revenue$637to$641
Subscription revenue$624to$628
Billings$705to$715
Non-GAAP gross margin82%to83%
Non-GAAP operating margin20%to22%
Non-GAAP diluted weighted-average shares outstanding205to210

Year ending January 31, 2023 (in millions, except percentages):
Total revenue$2,493to$2,497
Subscription revenue$2,423to$2,427
Billings$2,626to$2,636
Non-GAAP gross margin81%to82%
Non-GAAP operating margin18%to20%
Non-GAAP diluted weighted-average shares outstanding205to210

The company has not reconciled its guidance of non-GAAP financial measures to the corresponding GAAP measures because stock-based compensation expense cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation has not been provided.

2


DOCUSIGN, INC.
Webcast Conference Call Information

The company will host a conference call on December 8, 2022 at 1:30 p.m. PT (4:30 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the DocuSign Investor Relations website at investor.docusign.com. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (ET) December 22, 2022 using the passcode 13734316.

About DocuSign

DocuSign helps organizations connect and automate how they navigate their systems of agreement. As part of its industry leading product lineup, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over 1.3 million customers and more than a billion users in over 180 countries use the DocuSign platform to accelerate the process of doing business and simplify people's lives. For more information visit http://www.docusign.com

Copyright 2022. DocuSign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

Investor Relations:
DocuSign Investor Relations
investors@docusign.com

Media Relations:
DocuSign Corporate Communications
media@docusign.com

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that are based on our management's beliefs and assumptions and on information currently available to management, and which statements involve substantial risk and uncertainties. Forward-looking statements include all statements that are not historical facts and can be identified by terms such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements in this press release include, among other things, statements under “Outlook” above and any other statements about expected financial metrics, such as revenue, billings, non-GAAP gross margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, such as customer growth, as well as statements related to our expectations regarding our growth. They also include statements about our future operating results and financial position, our business strategy and plans, market growth and trends, and our objectives for future operations. These statements are subject to substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements.

These risks and uncertainties include, among other things, risks related to our expectations regarding global macro-economic conditions, including the effects of inflation, rising and fluctuating interest rates and market volatility on the global economy; our ability to estimate the size and growth of our total addressable market, and the development of the market for our products, which is new and evolving; our ability to effectively sustain and manage our growth and future expenses, achieve and maintain future profitability, attract new customers and maintain and expand our existing customer base; our ability to effectively implement and execute our restructuring plan; the impact of the coronavirus pandemic (the “COVID-19 pandemic”) or its abatement, on our business, results of operations, financial condition, and future profitability and growth; the impact of the evolving COVID-19 pandemic on the businesses of our customers, partners and suppliers, and the economy; our ability to scale and update our platform to respond to customers’ needs and rapid technological change; the effects of increased competition in our market and our ability to compete effectively; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationships with developers; our ability to expand our direct sales force, customer success team and strategic partnerships around the world; the impact of any data breaches, cyberattacks or other malicious activity on our technology systems; our ability to identify targets for and execute potential acquisitions; our ability to successfully integrate the operations of businesses we may acquire, and to realize the anticipated benefits of such acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash, cash equivalents and capital resources to satisfy our liquidity needs; limitations on us due to obligations we have under our credit facility or other indebtedness; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to attract large organizations as users; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire,
3


DOCUSIGN, INC.
retain and motivate qualified personnel, including executive level management; our ability to successfully manage and integrate executive management transitions; uncertainties regarding the impact of general economic and market conditions, including as a result of regional and global conflicts or related government sanctions; our ability to successfully implement and maintain new and existing information technology systems, including our ERP system; and our ability to maintain proper and effective internal controls. Additional risks and uncertainties that could affect our financial results are included in the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our annual report on Form 10-K for the fiscal year ended January 31, 2022 filed on March 25, 2022, our quarterly report on Form 10-Q for the quarter ended October 31, 2022, which we expect to file on December 8, 2022 with the Securities and Exchange Commission (the “SEC”), and other filings that we make from time to time with the SEC. In addition, any forward-looking statements contained in this press release are based on assumptions that we believe to be reasonable as of this date. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

Non-GAAP Financial Measures and Other Key Metrics

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly-titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We present these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, these non-GAAP measures are not intended to be considered in isolation from, a substitute for, or superior to our GAAP results.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, amortization of debt discount and issuance costs, acquisition-related expenses, fair value adjustments to strategic investments, executive transition costs, lease-related impairment and lease-related charges, restructuring and other related charges, as these costs are not reflective of ongoing operations and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods. In addition to these exclusions, we subtract an assumed provision for income taxes to calculate non-GAAP net income. We utilize a fixed long-term projected tax rate in our computation of the non-GAAP income tax provision to provide better consistency across the reporting periods. For fiscal 2023, we determined the projected non-GAAP tax rate to be 20% tax rate.

Free cash flow: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash that is available (if any), after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We believe billings is a key metric to measure our periodic performance. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we use billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers.

4


DOCUSIGN, INC.
For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see “Reconciliation of GAAP to Non-GAAP Financial Measures” below. In this press release, we have not reconciled our guidance of non-GAAP financial measures to the corresponding GAAP measures because stock-based compensation expense cannot be reasonably calculated or predicted at this time.
5


DOCUSIGN, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands, except per share data)2022202120222021
Revenue:
Subscription$624,055 $528,573 $1,798,500 $1,473,266 
Professional services and other21,408 16,890 57,839 53,119 
Total revenue645,463 545,463 1,856,339 1,526,385 
Cost of revenue:
Subscription102,524 84,579 315,614 247,105 
Professional services and other27,018 31,396 83,048 87,892 
Total cost of revenue129,542 115,975 398,662 334,997 
Gross profit515,921 429,488 1,457,677 1,191,388 
Operating expenses:
Sales and marketing313,783 275,619 938,062 777,110 
Research and development115,934 102,603 354,693 282,670 
General and administrative85,553 54,624 224,587 168,314 
Restructuring and other related charges28,082 — 28,082 — 
Total operating expenses543,352 432,846 1,545,424 1,228,094 
Loss from operations(27,431)(3,358)(87,747)(36,706)
Interest expense(1,456)(1,485)(4,737)(4,826)
Interest income and other income (expense), net820 (940)(2,827)4,034 
Loss before provision for (benefit from) income taxes(28,067)(5,783)(95,311)(37,498)
Provision for (benefit from) income taxes1,799 (107)7,006 2,033 
Net loss$(29,866)$(5,676)$(102,317)$(39,531)
Net loss per share attributable to common stockholders, basic and diluted$(0.15)$(0.03)$(0.51)$(0.20)
Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic and diluted201,393 197,597 200,569 195,996 
Stock-based compensation expense included in costs and expenses
Cost of revenue—subscription$11,665 $8,095 $35,272 $21,652 
Cost of revenue—professional services and other6,767 7,270 18,327 19,250 
Sales and marketing57,925 49,663 166,574 134,720 
Research and development35,506 30,074 108,689 76,811 
General and administrative23,384 14,338 58,314 38,103 
Restructuring and other related charges5,590 — 5,590 — 

6


DOCUSIGN, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in thousands)October 31, 2022January 31, 2022
Assets
Current assets
Cash and cash equivalents$632,620 $509,059 
Investments—current342,730 293,763 
Accounts receivable, net422,612 440,950 
Contract assets—current13,609 12,588 
Prepaid expenses and other current assets68,814 63,236 
Total current assets1,480,385 1,319,596 
Investments—noncurrent129,783 94,938 
Property and equipment, net196,127 184,664 
Operating lease right-of-use assets92,155 126,021 
Goodwill352,423 355,058 
Intangible assets, net75,232 98,816 
Deferred contract acquisition costs—noncurrent329,958 311,835 
Other assets—noncurrent75,521 50,337 
Total assets$2,731,584 $2,541,265 
Liabilities and stockholders' equity
Current liabilities
Accounts payable$47,176 $52,804 
Accrued expenses and other current liabilities96,227 91,377 
Accrued compensation146,297 160,163 
Convertible senior notes—current36,921 — 
Contract liabilities—current1,088,197 1,029,891 
Operating lease liabilities—current34,713 37,404 
Total current liabilities1,449,531 1,371,639 
Convertible senior notes, net—noncurrent684,861 718,487 
Contract liabilities—noncurrent15,242 16,725 
Operating lease liabilities—noncurrent81,237 126,340 
Deferred tax liability—noncurrent10,400 9,316 
Other liabilities—noncurrent21,807 23,255 
Total liabilities2,263,078 2,265,762 
Stockholders’ equity
Common stock20 20 
Treasury stock(1,785)(1,532)
Additional paid-in capital2,108,062 1,720,013 
Accumulated other comprehensive loss(34,244)(4,809)
Accumulated deficit(1,603,547)(1,438,189)
Total stockholders’ equity
468,506 275,503 
Total liabilities and stockholders' equity$2,731,584 $2,541,265 

7


DOCUSIGN, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands)2022202120222021
Cash flows from operating activities:
Net loss$(29,866)$(5,676)$(102,317)$(39,531)
Adjustments to reconcile net loss to net cash provided by operating activities
Depreciation and amortization21,532 20,166 63,976 61,163 
Amortization of deferred contract acquisition and fulfillment costs44,806 37,283 134,381 100,759 
Amortization of debt discount and transaction costs1,243 1,255 3,725 3,848 
Non-cash operating lease costs7,002 6,527 20,468 20,176 
Stock-based compensation expense140,835 109,441 392,765 290,536 
Deferred income taxes(23)(1,110)3,045 (2,360)
Other5,441 3,159 13,540 5,598 
Changes in operating assets and liabilities:
Accounts receivable(83,084)(20,869)18,338 17,969 
Prepaid expenses and other current assets8,435 (2,523)(7,593)(12,890)
Deferred contract acquisition and fulfillment costs(53,305)(52,528)(161,620)(147,946)
Other assets(8,452)(7,434)(15,707)(11,290)
Accounts payable2,948 16,146 (1,739)6,703 
Accrued expenses and other liabilities(2,094)(5,136)873 11,886 
Accrued compensation(1,808)(9,734)(15,827)(22,781)
Contract liabilities15,010 24,423 56,824 161,047 
Operating lease liabilities(16,083)(7,979)(33,430)(24,212)
Net cash provided by operating activities52,537 105,411 369,702 418,675 
Cash flows from investing activities:
Cash paid for acquisition, net of acquired cash— — — (6,388)
Purchases of marketable securities(105,956)(117,134)(402,249)(302,762)
Sales of marketable securities— 68 — 3,070 
Maturities of marketable securities121,590 79,900 311,769 193,071 
Purchases of strategic and other investments(1,000)(250)(3,625)(750)
Purchases of property and equipment(16,477)(15,392)(53,590)(43,926)
Net cash used in investing activities(1,843)(52,808)(147,695)(157,685)
Cash flows from financing activities:
Repayments of convertible senior notes— (3,121)(16)(64,835)
Repurchases of common stock(38,034)— (63,041)— 
Payment of tax withholding obligation on net RSU settlement and ESPP purchase(23,263)(94,534)(67,120)(323,109)
Proceeds from exercise of stock options383 9,358 11,009 21,176 
Proceeds from employee stock purchase plan12,375 22,910 36,526 46,077 
Net cash used in financing activities(48,539)(65,387)(82,642)(320,691)
Effect of foreign exchange on cash, cash equivalents and restricted cash(6,612)(1,909)(14,652)(2,472)
Net increase (decrease) in cash, cash equivalents and restricted cash(4,457)(14,693)124,713 (62,173)
Cash, cash equivalents and restricted cash at beginning of period (1)
638,849 518,857 509,679 566,336 
Cash, cash equivalents and restricted cash at end of period (1)
$634,392 $504,164 $634,392 $504,163 
(1) Cash, cash equivalents and restricted cash included restricted cash of $1.8 million and $0.6 million at October 31, 2022 and January 31, 2022.
8


DOCUSIGN, INC.
RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
(Unaudited)

Reconciliation of gross profit and gross margin:
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands)2022202120222021
GAAP gross profit$515,921$429,488$1,457,677$1,191,388
Add: Stock-based compensation18,43215,36553,59940,902
Add: Amortization of acquisition-related intangibles2,4252,7667,2329,266
Add: Employer payroll tax on employee stock transactions4711,8001,7926,695
Add: Lease-related impairment and lease-related charges413678
Non-GAAP gross profit$537,662$449,419$1,520,978$1,248,251
GAAP gross margin80 %79 %79 %78 %
Non-GAAP adjustments%%%%
Non-GAAP gross margin83 %82 %82 %82 %
GAAP subscription gross profit$521,531$443,994$1,482,886$1,226,161
Add: Stock-based compensation11,6658,09535,27221,652
Add: Amortization of acquisition-related intangibles2,4252,7667,2329,266
Add: Employer payroll tax on employee stock transactions3108731,1503,286
Add: Lease-related impairment and lease-related charges127321
Non-GAAP subscription gross profit$536,058$455,728$1,526,861$1,260,365
GAAP subscription gross margin84 %84 %82 %83 %
Non-GAAP adjustments%%%%
Non-GAAP subscription gross margin86 %86 %85 %86 %
GAAP professional services and other gross loss$(5,610)$(14,506)$(25,209)$(34,773)
Add: Stock-based compensation6,7677,27018,32719,250
Add: Employer payroll tax on employee stock transactions1619276423,409
Add: Lease-related impairment and lease-related charges286357
Non-GAAP professional services and other gross profit (loss)$1,604$(6,309)$(5,883)$(12,114)
GAAP professional services and other gross margin(26)%(86)%(44)%(65)%
Non-GAAP adjustments33 %49 %34 %42 %
Non-GAAP professional services and other gross margin%(37)%(10)%(23)%

9


DOCUSIGN, INC.
Reconciliation of operating expenses:
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands)2022202120222021
GAAP sales and marketing$313,783 $275,619 $938,062 $777,110 
Less: Stock-based compensation(57,925)(49,663)(166,574)(134,720)
Less: Amortization of acquisition-related intangibles(2,688)(3,205)(8,522)(9,896)
Less: Employer payroll tax on employee stock transactions(1,277)(5,184)(5,250)(17,668)
Less: Lease-related impairment and lease-related charges(1,467)— (2,353)— 
Non-GAAP sales and marketing$250,426 $217,567 $755,363 $614,826 
GAAP sales and marketing as a percentage of revenue49 %51 %51 %51 %
Non-GAAP sales and marketing as a percentage of revenue39 %40 %41 %40 %
GAAP research and development$115,934 $102,603 $354,693 $282,670 
Less: Stock-based compensation(35,506)(30,074)(108,689)(76,811)
Less: Employer payroll tax on employee stock transactions(608)(2,316)(3,009)(9,244)
Less: Lease-related impairment and lease-related charges(434)— (819)— 
Non-GAAP research and development$79,386 $70,213 $242,176 $196,615 
GAAP research and development as a percentage of revenue18 %19 %19 %19 %
Non-GAAP research and development as a percentage of revenue12 %13 %13 %13 %
GAAP general and administrative$85,553 $54,624 $224,587 $168,314 
Less: Stock-based compensation(23,384)(14,338)(58,314)(38,103)
Less: Acquisition-related expenses— — — (387)
Less: Employer payroll tax on employee stock transactions(180)(804)(926)(4,365)
Less: Executive transition costs(830)— (2,634)— 
Less: Lease-related impairment and lease-related charges(363)— (655)(3,892)
Non-GAAP general and administrative$60,796 $39,482 $162,058 $121,567 
GAAP general and administrative as a percentage of revenue13 %%12 %10 %
Non-GAAP general and administrative as a percentage of revenue%%%%
    
Reconciliation of income (loss) from operations and operating margin:
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands)2022202120222021
GAAP loss from operations$(27,431)$(3,358)$(87,747)$(36,706)
Add: Stock-based compensation135,247 109,440 387,176 290,536 
Add: Amortization of acquisition-related intangibles5,113 5,971 15,754 19,162 
Add: Employer payroll tax on employee stock transactions2,536 10,104 10,977 37,972 
Add: Acquisition-related expenses— — — 387 
Add: Restructuring and other related charges28,082 — 28,082 — 
Add: Executive transition costs830 — 2,634 — 
Add: Lease-related impairment and lease-related charges2,677 — 4,505 3,892 
Non-GAAP income from operations$147,054 $122,157 $361,381 $315,243 
GAAP operating margin(4)%(1)%(5)%(2)%
Non-GAAP adjustments27 %23 %24 %23 %
Non-GAAP operating margin23 %22 %19 %21 %

10


DOCUSIGN, INC.
Reconciliation of net income (loss) and net income (loss) per share, basic and diluted:
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands, except per share data)2022202120222021
GAAP net loss$(29,866)$(5,676)$(102,317)$(39,531)
Add: Stock-based compensation135,247 109,440 387,176 290,536 
Add: Amortization of acquisition-related intangibles5,113 5,971 15,754 19,162 
Add: Employer payroll tax on employee stock transactions2,536 10,104 10,977 37,972 
Add: Amortization of debt discount and issuance costs1,197 1,255 3,679 3,848 
Less: Fair value adjustments to strategic investments45 — (384)(5,270)
Add: Acquisition-related expenses— — — 387 
Add: Restructuring and other related charges28,082 — 28,082 — 
Add: Executive transition costs830 — 2,634 — 
Add: Lease-related impairment and lease-related charges2,677 — 4,505 3,892 
Add: Income tax effect of non-GAAP adjustments (1)
(27,733)— (64,416)— 
Non-GAAP net income$118,128 $121,094 $285,690 $310,996 
Numerator:
Non-GAAP net income$118,128 $121,094 $285,690 $310,996 
Add: Interest expense on convertible senior notes46 (84)75 12 
Non-GAAP net income attributable to common stockholders, diluted$118,174 $121,010 $285,765 $311,008 
Denominator:
Weighted-average common shares outstanding, basic201,393 197,597 200,569 195,996 
Effect of dilutive securities4,255 10,508 5,721 12,221 
Non-GAAP weighted-average common shares outstanding, diluted205,648 208,105 206,290 208,217 
GAAP net loss per share, basic and diluted$(0.15)$(0.03)$(0.51)$(0.20)
Non-GAAP net income per share, basic0.59 0.61 1.42 1.59 
Non-GAAP net income per share, diluted0.57 0.58 1.39 1.49 
(1) Represents the income tax adjustment using our estimated non-GAAP tax rate of 20%. Estimating a non-GAAP tax rate of 20%, the income tax effect of non-GAAP adjustments was $24.3 million for the three months ended October 31, 2021, and $60.6 million for the nine months ended October 31, 2021.

Computation of free cash flow:
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands)2022202120222021
Net cash provided by operating activities$52,537 $105,411 $369,702 $418,675 
Less: Purchases of property and equipment(16,477)(15,392)(53,590)(43,926)
Non-GAAP free cash flow$36,060 $90,019 $316,112 $374,749 
Net cash used in investing activities$(1,843)$(52,808)$(147,695)$(157,685)
Net cash used in financing activities$(48,539)$(65,387)$(82,642)$(320,691)

11


DOCUSIGN, INC.
Computation of billings:
Three Months Ended October 31,Nine Months Ended October 31,
(in thousands)2022202120222021
Revenue$645,463 $545,463 $1,856,339 $1,526,385 
Add: Contract liabilities and refund liability, end of period1,113,131 961,243 1,113,131 961,243 
Less: Contract liabilities and refund liability, beginning of period(1,094,939)(939,826)(1,049,106)(800,940)
Add: Contract assets and unbilled accounts receivable, beginning of period13,695 18,067 18,273 21,020 
Less: Contract assets and unbilled accounts receivable, end of period(17,945)(19,708)(17,945)(19,708)
Non-GAAP billings$659,405 $565,239 $1,920,692 $1,688,000 

12