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Published: 2024-02-12 00:00:00 ET
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EX-99.1 2 blkbq42023exhibit991.htm EX-99.1 Document
 Exhibit 99.1
 
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PRESS RELEASE


Blackbaud Announces 2023 Fourth Quarter and Full Year Results
Full Year 2023 Financial Results Met or Exceeded Financial Guidance Ranges; Blackbaud Announces Refreshed Capital Allocation Strategy
Charleston, S.C. (February 12, 2024) - Blackbaud (NASDAQ: BLKB), the leading provider of software for powering social impact, today announced financial results for its fourth quarter and full year ended December 31, 2023.

"The fourth quarter concluded a year of substantial transformation for Blackbaud," said Mike Gianoni, president, CEO and vice chairman of the board, Blackbaud. "Approximately a year and a half ago, we implemented our five-point operating plan, and it has put our company on a clear trajectory of improving performance. During the year, we delivered innovative new products and feature enhancements to our customers, made significant progress modernizing our software contract renewal terms, and delivered excellent fundraising results for our customers. Our financial results were strong, and we were able to expand and replenish our previous stock repurchase program and begin repurchasing shares. Looking ahead to 2024, we expect to be a Rule of 40 company for the full year and will remain focused on delivering significant, sustainable value for our shareholders."
Fourth Quarter 2023 Results Compared to Fourth Quarter 2022 Results:
GAAP total revenue was $295.0 million, up 7.4%, with $287.4 million in GAAP recurring revenue, up 8.4%. GAAP recurring revenue was 97% of total revenue.
Non-GAAP organic recurring revenue increased 8.4%.
GAAP income from operations was $32.3 million, inclusive of security incident-related costs of $4.8 million, with GAAP operating margin of 11.0%, an increase of 1,670 basis points.
Non-GAAP income from operations was $83.8 million, with non-GAAP operating margin of 28.4%, an increase of 840 basis points.
GAAP net income was $5.4 million, with GAAP diluted earnings per share of $0.10, up $0.51 per share.
Non-GAAP net income was $62.2 million, with non-GAAP diluted earnings per share of $1.14, up $0.46 per share.
Non-GAAP adjusted EBITDA was $99.3 million, up $31.3 million, with non-GAAP adjusted EBITDA margin of 33.6%, an increase of 890 basis points.
GAAP net cash used in operating activities was $(3.3) million, inclusive of security incident-related payments of $54.9 million. GAAP net cash used in operating activities decreased $17.4 million and GAAP operating cash flow margin was (1.1)%, a decrease of 620 basis points.
Non-GAAP free cash flow was $(18.6) million, inclusive of security incident-related payments of $54.9 million. Non-GAAP free cash flow decreased $14.9 million and non-GAAP free cash flow margin was (6.3)%, a decrease of 500 basis points.
Non-GAAP adjusted free cash flow was $36.3 million, an increase of $28.7 million, with non-GAAP adjusted free cash flow margin of 12.3%, an increase of 950 basis points.
"The fourth quarter demonstrated continued progress on our five-point operating plan, which has transformed our financial results," said Tony Boor, executive vice president and CFO, Blackbaud. "In the fourth quarter, revenue grew 7.4% with 33.6% adjusted EBITDA margin for a Rule of 40 of 41.0%. For the full year 2023, we met our guidance range for revenue and exceeded the high end of our guidance ranges for adjusted EBITDA margin, non-GAAP EPS and adjusted free cash flow. The mid-point of our 2024 financial guidance calls for approximately 7% revenue growth and 33% adjusted EBITDA margin to achieve Rule of 40 for the full year. Adjusted free cash flow of $264 million at the midpoint of guidance represents a 22.3% adjusted free cash flow margin and a significant


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PRESS RELEASE
improvement of 300bps over 2023. With our recently announced $500 million stock repurchase authorization, we plan to offset the dilution from annual stock-based compensation, while also opportunistically pursuing additional share repurchases, accretive M&A, and debt repayment to maximize value for our stockholders."
An explanation of all non-GAAP financial measures referenced in this press release, including the Rule of 40, is included below under the heading "Non-GAAP Financial Measures." A reconciliation of the company's non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included below in this press release.
Recent Company Highlights
Blackbaud released Prospect Insights Pro for Blackbaud Raiser’s Edge NXT®, supporting advanced fundraising organizations with more AI-driven recommendations, including planned gift likelihood and detailed wealth and asset data.
Blackbaud announced the newest cohort of its Social Good Startup Program, welcoming eight new startups that are bringing cutting edge technology to the social impact sector.
In the TrustRadius 2023 "Best Of" Awards, Blackbaud Raiser’s Edge NXT® and Blackbaud Financial Edge NXT® were recognized for Best Value, Best Feature Set and Best Relationship.
Newsweek honored Blackbaud on its Excellence 1000 2024 Index, as well as its list of America’s Most Responsible Companies for the third consecutive year, recognizing the company’s commitment to social responsibility.
Blackbaud was named Corporate Governance Team of the Year in the small-mid cap category at the 2023 Corporate Governance Awards, hosted by Governance Intelligence. The awards recognize outstanding achievements in governance, risk and compliance.
Blackbaud appointed Kristian Talvitie, executive vice president and CFO of PTC Inc., to its board of directors. Talvitie brings 30 years of experience with a diverse background ranging across corporate finance, FP&A, sales, marketing and communications.
Blackbaud announced a reauthorized, expanded and replenished $500M stock repurchase program.
Visit www.blackbaud.com/newsroom for more information about Blackbaud’s recent highlights.
Full-Year 2023 Results Compared to Full-Year 2022 Results:
GAAP total revenue was $1.1 billion, up 4.5%, with $1.1 billion in GAAP recurring revenue, up 5.9%.
Non-GAAP organic recurring revenue increased 6.3%.
GAAP income from operations was $44.7 million, inclusive of security incident-related costs of $53.4 million, with GAAP operating margin of 4.0%, an increase of 670 basis points.
Non-GAAP income from operations was $294.1 million, with non-GAAP operating margin of 26.6%, an increase of 750 basis points.
GAAP net income was $1.8 million, with GAAP diluted earnings per share of $0.03, up $0.91 per share.
Non-GAAP net income was $213.6 million, with non-GAAP diluted earnings per share of $3.98, up $1.29 per share.
Non-GAAP adjusted EBITDA was $356.5 million, up $93.9 million, with non-GAAP adjusted EBITDA margin of 32.2%, an increase of 740 basis points.
GAAP net cash provided by operating activities was $199.6 million, inclusive of security incident-related payments of $78.0 million. GAAP net cash provided by operating activities decreased $4.3 million and GAAP operating cash flow margin was 18.1%, a decrease of 120 basis points.
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PRESS RELEASE
Non-GAAP free cash flow was $135.5 million, inclusive of security incident-related payments of $78.0 million. Non-GAAP free cash flow increased $2.7 million and non-GAAP free cash flow margin of 12.3%, a decrease of 30 basis points.
Non-GAAP adjusted free cash flow was $213.5 million, an increase of $59.8 million, with non-GAAP adjusted free cash flow margin of 19.3%, an increase of 480 basis points.
Financial Outlook
Blackbaud today announced its 2024 full year financial guidance:
Non-GAAP revenue of $1.170 billion to $1.200 billion
Non-GAAP adjusted EBITDA margin of 32.5% to 33.5%
Non-GAAP earnings per share of $4.12 to $4.38
Non-GAAP adjusted free cash flow of $254 million to $274 million
Included in its 2024 full year financial guidance are the following assumptions:
Non-GAAP annualized effective tax rate is expected to be approximately 24.5%
Interest expense for the year is expected to be approximately $34 million to $38 million
Fully diluted shares for the year are expected to be approximately 53.5 million to 54.5 million
Capital expenditures for the year are expected to be approximately $65 million to $75 million, including approximately $60 million to $70 million of capitalized software and content development costs
Blackbaud has not reconciled forward-looking full-year non-GAAP financial measures contained in this news release to their most directly comparable GAAP measures, as permitted by Item 10(e)(1)(i)(B) of Regulation S-K. Such reconciliations would require unreasonable efforts at this time to estimate and quantify with a reasonable degree of certainty various necessary GAAP components, including for example those related to compensation, acquisition transactions and integration, tax items or others that may arise during the year. These components and other factors could materially impact the amount of the future directly comparable GAAP measures, which may differ significantly from their non-GAAP counterparts.
In order to provide a meaningful basis for comparison, Blackbaud uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the previously disclosed Security Incident discovered in May 2020 (the "Security Incident"). Total costs related to the Security Incident exceeded the limit of our insurance coverage during the first quarter of 2022. For full year 2024, Blackbaud currently expects net cash outlays of $8 million to $13 million for ongoing legal fees related to the Security Incident. In line with the company's policy, all associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred. Please refer to the section below titled "Non-GAAP Financial Measures" for more information on Blackbaud's use of non-GAAP financial measures.
Stock Repurchase Program
As of January 19, 2024, Blackbaud had approximately $499 million remaining under its approved common stock purchase program that was authorized in January 2024.
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PRESS RELEASE
Conference Call Details
What:    Blackbaud's Fourth Quarter and Full Year 2023 Conference Call
When:    February 13, 2024
Time:     8:00 a.m. (Eastern Time)
Live Call:     1-877-407-3088 (US/Canada)
Webcast:    Blackbaud's Investor Relations Webpage
About Blackbaud
Blackbaud (NASDAQ: BLKB) is the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, Blackbaud's essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. With millions of users and over $100 billion raised, granted or managed through Blackbaud platforms every year, Blackbaud's solutions are unleashing the potential of the people and organizations who change the world. Blackbaud has been named to Newsweek’s list of America’s Most Responsible Companies, Quartz’s list of Best Companies for Remote Workers and Forbes’ list of America’s Best Employers. A remote-first company, Blackbaud has operations in the United States, Australia, Canada, Costa Rica and the United Kingdom, supporting users in 100+ countries. Learn more at www.blackbaud.com, or follow us on X/Twitter, LinkedIn, Instagram, and Facebook.
Investor Contact
IR@blackbaud.com
Media Contact
media@blackbaud.com
Forward-Looking Statements
Except for historical information, all of the statements, expectations, and assumptions contained in this news release are forward-looking statements which are subject to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding the predictability of our financial condition and results of operations. These statements involve a number of risks and uncertainties. Although Blackbaud attempts to be accurate in making these forward-looking statements, it is possible that future circumstances might differ from the assumptions on which such statements are based. In addition, other important factors that could cause results to differ materially include the following: management of integration of acquired companies; uncertainty regarding increased business and renewals from existing customers; a shifting revenue mix that may impact gross margin; continued success in sales growth; cybersecurity and data protection risks and related liabilities; potential litigation involving us; and the other risk factors set forth from time to time in the SEC filings for Blackbaud, copies of which are available free of charge at the SEC’s website at www.sec.gov or upon request from Blackbaud's investor relations department. Blackbaud assumes no obligation and does not intend to update these forward-looking statements, except as required by law.
Trademarks
All Blackbaud product names appearing herein are trademarks or registered trademarks of Blackbaud, Inc.
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PRESS RELEASE
Non-GAAP Financial Measures
Blackbaud has provided in this release financial information that has not been prepared in accordance with GAAP. Blackbaud uses non-GAAP financial measures internally in analyzing its operational performance. Accordingly, Blackbaud believes these non-GAAP measures are useful to investors, as a supplement to GAAP measures, in evaluating its ongoing operational performance and trends and in comparing its financial results from period-to-period with other companies in Blackbaud's industry, many of which present similar non-GAAP financial measures to investors. However, these non-GAAP financial measures may not be completely comparable to similarly titled measures of other companies due to potential differences in the exact method of calculation between companies.
The non-GAAP financial measures discussed above exclude the impact of certain transactions that Blackbaud believes are not directly related to its operating performance in any particular period, but are for its long-term benefit over multiple periods. Blackbaud believes these non-GAAP financial measures reflect its ongoing business in a manner that allows for meaningful period-to-period comparisons and analysis of trends in its business.
While Blackbaud believes these non-GAAP measures provide useful supplemental information, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliations of these non-GAAP measures to their most directly comparable GAAP financial measures.
Beginning in 2024, we intend to update the non-GAAP tax rate we apply when calculating non-GAAP net income and non-GAAP diluted earnings per share in future periods. Since the first quarter of 2018, for the purposes of determining non-GAAP net income, we have utilized a non-GAAP tax rate of 20.0% in our calculation of the assumed non-GAAP income tax provision. We intend to adjust this rate to 24.5% to better reflect our periodic effective tax rate calculated in accordance with GAAP and our current expectations. The increase in our non-GAAP tax rate is primarily driven by increases in income tax rates in jurisdictions we operate in. Furthermore, as profitability increases, the effect of tax impacting items, including research and development credits, lessens such that our assumed non-GAAP tax rate moves closer to the statutory rate. The non-GAAP tax rate utilized in future periods will be reviewed annually to determine whether it remains appropriate in consideration of our financial results including our periodic effective tax rate calculated in accordance with GAAP, our operating environment and related tax legislation in effect and other factors deemed necessary. All fourth quarter and full year 2023 measures of the tax impact related to non-GAAP net income and non-GAAP diluted earnings per share included in this news release are calculated under Blackbaud's historical methodology.
Non-GAAP free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment. In addition, and in order to provide a meaningful basis for comparison, Blackbaud now uses non-GAAP adjusted free cash flow in analyzing its operating performance. Non-GAAP adjusted free cash flow is defined as operating cash flow less capital expenditures, including costs required to be capitalized for software and content development, and capital expenditures for property and equipment, plus cash outflows, net of insurance, related to the Security Incident. Blackbaud believes non-GAAP free cash flow and non-GAAP adjusted free cash flow provide useful measures of the company's operating performance. Non-GAAP adjusted free cash flow is not intended to represent and should not be viewed as the amount of residual cash flow available for discretionary expenditures.
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PRESS RELEASE
In addition, Blackbaud uses non-GAAP organic revenue growth, non-GAAP organic revenue growth on a constant currency basis, non-GAAP organic recurring revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, in analyzing its operating performance. Blackbaud believes that these non-GAAP measures are useful to investors, as a supplement to GAAP measures, for evaluating the periodic growth of its business on a consistent basis. Each of these measures excludes incremental acquisition-related revenue attributable to companies acquired in the current fiscal year. For companies acquired in the immediately preceding fiscal year, each of these measures reflects presentation of full-year incremental non-GAAP revenue derived from such companies as if they were combined throughout the prior period. In addition, each of these measures excludes prior period revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested businesses within the results of the combined company for the same period of time in both the prior and current periods. Blackbaud believes this presentation provides a more comparable representation of its current business’ organic revenue growth and revenue run-rate.
Rule of 40 is defined as non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. Non-GAAP adjusted EBITDA is defined as GAAP net income plus interest, net; income tax provision (benefit); depreciation; amortization of intangible assets from business combinations; amortization of software and content development costs; stock-based compensation; employee severance; acquisition and disposition-related costs; restructuring and other real estate activities; costs, net of insurance, related to the Security Incident; and impairment of capitalized software development costs.
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Blackbaud, Inc.
Consolidated Balance Sheets
(Unaudited)
(dollars in thousands, except per share amounts)December 31,
2023
December 31,
2022
Assets
Current assets:
Cash and cash equivalents$31,251 $31,691 
Restricted cash697,006 702,240 
Accounts receivable, net of allowance of $6,907 and $7,318 at December 31, 2023 and December 31, 2022, respectively
101,862 102,809 
Customer funds receivable353 249 
Prepaid expenses and other current assets99,285 81,654 
Total current assets929,757 918,643 
Property and equipment, net98,689 107,426 
Operating lease right-of-use assets36,927 45,899 
Software and content development costs, net160,194 141,023 
Goodwill1,053,738 1,050,272 
Intangible assets, net581,937 635,136 
Other assets51,037 94,304 
Total assets$2,912,279 $2,992,703 
Liabilities and stockholders’ equity
Current liabilities:
Trade accounts payable$25,184 $42,559 
Accrued expenses and other current liabilities64,322 86,002 
Due to customers695,842 700,860 
Debt, current portion19,259 18,802 
Deferred revenue, current portion392,530 382,419 
Total current liabilities1,197,137 1,230,642 
Debt, net of current portion760,405 840,241 
Deferred tax liability93,292 125,759 
Deferred revenue, net of current portion2,397 2,817 
Operating lease liabilities, net of current portion40,085 44,918 
Other liabilities10,258 4,294 
Total liabilities2,103,574 2,248,671 
Commitments and contingencies
Stockholders’ equity:
Preferred stock; 20,000,000 shares authorized, none outstanding
— — 
Common stock, $0.001 par value; 180,000,000 shares authorized, 69,188,304 and 67,814,044 shares issued at December 31, 2023 and December 31, 2022, respectively; 53,625,440 and 53,068,814 shares outstanding at December 31, 2023 and December 31, 2022, respectively
69 68 
Additional paid-in capital1,203,012 1,075,264 
Treasury stock, at cost; 15,562,864 and 14,745,230 shares at December 31, 2023 and December 31, 2022, respectively
(591,557)(537,287)
Accumulated other comprehensive (loss) income(1,688)8,938 
Retained earnings198,869 197,049 
Total stockholders’ equity808,705 744,032 
Total liabilities and stockholders’ equity$2,912,279 $2,992,703 

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Blackbaud, Inc.
Consolidated Statements of Comprehensive Loss
(Unaudited)
(dollars in thousands, except per share amounts)Three months ended
December 31,
Years ended
December 31,
2023202220232022
Revenue
Recurring$287,381 $265,173 $1,071,520 $1,011,733 
One-time services and other7,630 9,584 33,912 46,372 
Total revenue295,011 274,757 1,105,432 1,058,105 
Cost of revenue
Cost of recurring127,897 125,300 470,455 463,449 
Cost of one-time services and other7,938 10,183 31,733 41,940 
Total cost of revenue135,835 135,483 502,188 505,389 
Gross profit159,176 139,274 603,244 552,716 
Operating expenses
Sales, marketing and customer success52,120 57,088 212,158 221,455 
Research and development38,602 38,177 153,304 156,913 
General and administrative35,356 58,895 189,938 199,908 
Amortization784 662 3,139 2,925 
Total operating expenses126,862 154,822 558,539 581,201 
Income (loss) from operations32,314 (15,548)44,705 (28,485)
Interest expense(8,473)(9,891)(39,922)(35,803)
Other income, net2,414 12,861 8,713 
Income (loss) before provision (benefit) for income taxes26,255 (25,434)17,644 (55,575)
Income tax provision (benefit)20,856 (4,175)15,824 (10,168)
Net income (loss)$5,399 $(21,259)$1,820 $(45,407)
Earnings (loss) per share
Basic$0.10 $(0.41)$0.03 $(0.88)
Diluted$0.10 $(0.41)$0.03 $(0.88)
Common shares and equivalents outstanding
Basic weighted average shares52,697,294 51,716,948 52,546,406 51,569,148 
Diluted weighted average shares54,439,689 51,716,948 53,721,342 51,569,148 
Other comprehensive (loss) income
Foreign currency translation adjustment$4,630 $7,906 $5,049 $(16,160)
Unrealized (loss) gain on derivative instruments, net of tax(14,459)(1,684)(15,675)18,576 
Total other comprehensive (loss) income(9,829)6,222 (10,626)2,416 
Comprehensive loss$(4,430)$(15,037)$(8,806)$(42,991)
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Blackbaud, Inc.
Consolidated Statements of Cash Flows
(Unaudited)
Years ended
December 31,
(dollars in thousands)20232022
Cash flows from operating activities
Net income (loss)$1,820 $(45,407)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization109,487 102,369 
Provision for credit losses and sales returns4,500 6,066 
Stock-based compensation expense127,762 110,294 
Deferred taxes(24,368)(26,644)
Amortization of deferred financing costs and discount1,775 2,364 
Other non-cash adjustments5,023 5,676 
Changes in operating assets and liabilities, net of acquisition and disposal of businesses:
Accounts receivable(3,237)(7,340)
Prepaid expenses and other assets16,851 26,235 
Trade accounts payable(18,576)21,607 
Accrued expenses and other liabilities(30,275)(2,386)
Deferred revenue8,872 11,059 
Net cash provided by operating activities199,634 203,893 
Cash flows from investing activities
Purchase of property and equipment(4,685)(12,289)
Capitalized software and content development costs(59,443)(58,774)
Purchase of net assets of acquired companies, net of cash and restricted cash acquired(13)(20,912)
Cash received in sale of business— 6,426 
Other investing activities(250)— 
Net cash used in investing activities(64,391)(85,549)
Cash flows from financing activities
Proceeds from issuance of debt293,200 211,000 
Payments on debt(374,595)(310,740)
Stock issuance costs— (1,339)
Employee taxes paid for withheld shares upon equity award settlement(35,867)(36,376)
Change in due to customers(6,812)111,386 
Change in customer funds receivable(60)380 
Purchase of treasury stock(18,831)— 
Net cash used in financing activities(142,965)(25,689)
Effect of exchange rate on cash, cash equivalents and restricted cash2,048 (10,486)
Net (decrease) increase in cash, cash equivalents and restricted cash(5,674)82,169 
Cash, cash equivalents and restricted cash, beginning of year733,931 651,762 
Cash, cash equivalents and restricted cash, end of year$728,257 $733,931 
The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same such amounts shown above in the consolidated statements of cash flows:
(dollars in thousands)December 31,
2023
December 31,
2022
Cash and cash equivalents$31,251 $31,691 
Restricted cash697,006 702,240 
Total cash, cash equivalents and restricted cash in the statement of cash flows$728,257 $733,931 
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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures
(Unaudited)
(dollars in thousands, except per share amounts)Three months ended
December 31,
Years ended
December 31,
2023202220232022
GAAP Revenue$295,011 $274,757 $1,105,432 $1,058,105 
GAAP gross profit$159,176 $139,274 $603,244 $552,716 
GAAP gross margin54.0 %50.7 %54.6 %52.2 %
Non-GAAP adjustments:
Add: Stock-based compensation expense4,416 3,109 16,658 14,436 
Add: Amortization of intangibles from business combinations13,099 11,686 52,463 48,492 
Add: Employee severance— 1,787 797 2,135 
Subtotal17,515 16,582 69,918 65,063 
Non-GAAP gross profit$176,691 $155,856 $673,162 $617,779 
Non-GAAP gross margin59.9 %56.7 %60.9 %58.4 %
GAAP income (loss) from operations$32,314 $(15,548)$44,705 $(28,485)
GAAP operating margin11.0 %(5.7)%4.0 %(2.7)%
Non-GAAP adjustments:
Add: Stock-based compensation expense
32,094 26,635 127,762 110,294 
Add: Amortization of intangibles from business combinations
13,883 12,348 55,602 51,417 
Add: Employee severance
55 4,470 5,149 5,164 
Add: Acquisition and disposition-related costs(1)(2)
657 430 7,456 6,135 
Add: Restructuring and other real estate activities
— — — 71 
Add: Security Incident-related costs, net of insurance(3)
4,780 26,516 53,426 55,723 
Add: Impairment of capitalized software development costs
— — — 2,263 
Subtotal51,469 70,399 249,395 231,067 
Non-GAAP income from operations$83,783 $54,851 $294,100 $202,582 
Non-GAAP operating margin28.4 %20.0 %26.6 %19.1 %
GAAP income (loss) before provision (benefit) for income taxes$26,255 $(25,434)$17,644 $(55,575)
GAAP net income (loss)$5,399 $(21,259)$1,820 $(45,407)
Shares used in computing GAAP diluted earnings (loss) per share54,439,689 51,716,948 53,721,342 51,569,148 
GAAP diluted earnings (loss) per share$0.10 $(0.41)$0.03 $(0.88)
Non-GAAP adjustments:
Add: GAAP income tax provision (benefit)20,856 (4,175)15,824 (10,168)
Add: Total non-GAAP adjustments affecting income from operations51,469 70,399 249,395 231,067 
Non-GAAP income before provision for income taxes77,724 44,965 267,039 175,492 
Assumed non-GAAP income tax provision(4)
15,545 8,993 53,408 35,098 
Non-GAAP net income$62,179 $35,972 $213,631 $140,394 
Shares used in computing non-GAAP diluted earnings per share54,439,689 52,923,158 53,721,342 52,207,573 
Non-GAAP diluted earnings per share$1.14 $0.68 $3.98 $2.69 
    
(1)Includes a $2.0 million noncash impairment of certain intangible assets held for sale during the twelve months ended December 31, 2022.
(2)Includes noncash impairment charges incurred during the twelve months ended December 31, 2023 related to the sublease of our Washington, DC office location the lease of which was acquired during the EVERFI acquisition.
(3)Includes Security Incident-related costs incurred during the three and twelve months ended December 31, 2023 of $4.8 million and $53.4 million, respectively, which includes approximately $1.0 million and $31.0 million, respectively, in settlements and recorded liabilities for loss contingencies, net of insurance recoveries during the same periods of $0.0 million, and during the twelve months ended December 31, 2022 of $26.5 million and $57.6 million, respectively, which included approximately $18.0 million and $23.0 million, respectively, in recorded aggregate liabilities for loss contingencies, net of insurance recoveries during the same period that were $0.0 million and $1.9 million, respectively. Recorded expenses consisted primarily of payments to third-party service providers and consultants, including legal fees, as well as settlements of customer claims, negotiated settlements and accruals for certain loss contingencies. Not included in this adjustment were costs associated with enhancements to our cybersecurity program. For full year 2024, we currently expect net pre-tax expense of approximately $5 million to $10 million and net cash outlays of approximately $8 million to $13 million for ongoing legal fees related to the Security Incident. Not included in these ranges are our previous settlements or current accruals for loss contingencies related to the matters
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Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
discussed below. In line with our policy, legal fees are expensed as incurred. As of December 31, 2023, we have recorded approximately $1.5 million in aggregate liabilities for loss contingencies based primarily on recent negotiations with certain customers related to the Security Incident that we believe we can reasonably estimate. In connection with the settlement of the multi-state Attorneys General investigation (as previously disclosed on October 5, 2023), we paid $49.5 million during the fourth quarter of 2023. There are other Security Incident-related matters, including customer claims, customer constituent class actions and governmental investigations, for which we have not recorded a liability for a loss contingency as of December 31, 2023 because we are unable at this time to reasonably estimate the possible loss or range of loss. Each of these matters could, separately or in the aggregate, result in an adverse judgment, settlement, fine, penalty or other resolution, the amount, scope and timing of which we are currently unable to predict, but could have a material adverse impact on our results of operations, cash flows or financial condition.
(4)Blackbaud applies a non-GAAP effective tax rate of 20.0% when calculating non-GAAP net income and non-GAAP diluted earnings per share.

(dollars in thousands)Three months ended
December 31,
Years ended
December 31,
2023202220232022
GAAP revenue$295,011 $274,757 $1,105,432 $1,058,105 
GAAP revenue growth7.4 %4.5 %
Less: Non-GAAP revenue from divested businesses(1)
— (10)— (3,535)
Non-GAAP organic revenue(2)
$295,011 $274,747 $1,105,432 $1,054,570 
Non-GAAP organic revenue growth7.4 %4.8 %
Non-GAAP organic revenue(2)
$295,011 $274,747 $1,105,432 $1,054,570 
Foreign currency impact on non-GAAP organic revenue(3)
(1,284)— 431 — 
Non-GAAP organic revenue on constant currency basis(3)
$293,727 $274,747 $1,105,863 $1,054,570 
Non-GAAP organic revenue growth on constant currency basis6.9 %4.9 %
GAAP recurring revenue$287,381 $265,173 $1,071,520 $1,011,733 
GAAP recurring revenue growth8.4 %5.9 %
Less: Non-GAAP recurring revenue from divested businesses(1)
— (1)— (3,439)
Non-GAAP organic recurring revenue(2)
$287,381 $265,172 $1,071,520 $1,008,294 
Non-GAAP organic recurring revenue growth8.4 %6.3 %
Non-GAAP organic recurring revenue(2)
$287,381 $265,172 $1,071,520 $1,008,294 
Foreign currency impact on non-GAAP organic recurring revenue(3)
(1,157)— 482 — 
Non-GAAP organic recurring revenue on constant currency basis(3)
$286,224 $265,172 $1,072,002 $1,008,294 
Non-GAAP organic recurring revenue growth on constant currency basis7.9 %6.3 %
(1)Non-GAAP revenue from divested businesses excludes revenue associated with divested businesses. The exclusion of the prior period revenue is to present the results of the divested business with the results of the combined company for the same period of time in both the prior and current periods.
(2)Non-GAAP organic revenue and non-GAAP organic recurring revenue for the prior year periods presented herein may not agree to non-GAAP organic revenue and non-GAAP organic recurring revenue presented in the respective prior period quarterly financial information solely due to the manner in which non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth are calculated.
(3)To determine non-GAAP organic revenue growth and non-GAAP organic recurring revenue growth on a constant currency basis, revenues from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.

11

Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
(dollars in thousands)Three months ended
December 31,
Years ended
December 31,
2023202220232022
GAAP net income (loss)$5,399 $(21,259)$1,820 $(45,407)
Non-GAAP adjustments:
Add: Interest, net
6,208 9,053 31,101 34,057 
Add: GAAP income tax provision (benefit)
20,856 (4,175)15,824 (10,168)
Add: Depreciation
3,142 3,444 13,043 14,086 
Add: Amortization of intangibles from business combinations
13,883 12,348 55,602 51,417 
Add: Amortization of software and content development costs(1)
12,183 10,447 45,296 38,975 
Subtotal56,272 31,117 160,866 128,367 
Non-GAAP EBITDA$61,671 $9,858 $162,686 $82,960 
Non-GAAP EBITDA margin(2)
20.9 %14.7 %
Non-GAAP adjustments:
Add: Stock-based compensation expense
32,094 26,635 127,762 110,294 
Add: Employee severance
55 4,470 5,149 5,164 
Add: Acquisition and disposition-related costs(3)
657 430 7,456 6,135 
Add: Restructuring and other real estate activities
— — — 71 
Add: Security Incident-related costs, net of insurance(3)
4,780 26,516 53,426 55,723 
Add: Impairment of capitalized software development costs
— — — 2,263 
Subtotal37,586 58,051 193,793 179,650 
Non-GAAP adjusted EBITDA$99,257 $67,909 $356,479 $262,610 
Non-GAAP adjusted EBITDA margin(4)
33.6 %32.2 %
Rule of 40(5)
41.0 %37.0 %
Non-GAAP adjusted EBITDA99,257 67,909 356,479 262,610 
Foreign currency impact on Non-GAAP adjusted EBITDA(6)
(716)1,326 (7)6,305 
Non-GAAP adjusted EBITDA on constant currency basis(6)
$98,541 $69,235 $356,472 $268,915 
Non-GAAP adjusted EBITDA margin on constant currency basis33.5 %32.2 %
Rule of 40 on constant currency basis(7)
40.4 %37.1 %
(1)Includes amortization expense related to software and content development costs, and amortization expense from capitalized cloud computing implementation costs.
(2)Measured by GAAP revenue divided by non-GAAP EBITDA.
(3)See additional details in the reconciliation of GAAP to Non-GAAP operating income above.
(4)Measured by non-GAAP organic revenue divided by non-GAAP adjusted EBITDA.
(5)Measured by non-GAAP organic revenue growth plus non-GAAP adjusted EBITDA margin. See Non-GAAP organic revenue growth table above.
(6)To determine non-GAAP adjusted EBITDA on a constant currency basis, non-GAAP adjusted EBITDA from entities reporting in foreign currencies were translated to U.S. Dollars using the comparable prior period's quarterly weighted average foreign currency exchange rates. The primary foreign currencies creating the impact are the Australian Dollar, British Pound, Canadian Dollar and Euro.
(7)Measured by non-GAAP organic revenue growth on constant currency basis plus non-GAAP adjusted EBITDA margin on constant currency basis.
12

Blackbaud, Inc.
Reconciliation of GAAP to Non-GAAP Financial Measures (continued)
(Unaudited)
(dollars in thousands)Years ended
December 31,
20232022
GAAP net cash provided by operating activities$199,634 $203,893 
GAAP operating cash flow margin18.1 %19.3 %
Non-GAAP adjustments:
Less: purchase of property and equipment(4,685)(12,289)
Less: capitalized software and content development costs(59,443)(58,774)
Non-GAAP free cash flow$135,506 $132,830 
Non-GAAP free cash flow margin12.3 %12.6 %
Non-GAAP adjustments:
Add: Security Incident-related cash flows, net of insurance78,010 20,864 
Non-GAAP adjusted free cash flow$213,516 $153,694 
Non-GAAP adjusted free cash flow margin19.3 %14.5 %
13