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Published: 2024-04-17 07:01:26 ET
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EX-99.2 3 a992finsupp33124.htm EX-99.2 Document
The Travelers Companies, Inc.
Financial Supplement - First Quarter 2024
Exhibit 99.2 image2a.gif
Page Number
Consolidated Results
Financial Highlights1
Reconciliation to Net Income (Loss) and Earnings Per Share2
Statement of Income (Loss)3
Net Income (Loss) by Major Component and Combined Ratio4
Core Income5
Selected Statistics - Property and Casualty Operations6
Written and Earned Premiums - Property and Casualty Operations7
Business Insurance
Segment Income 8
Segment Income by Major Component and Combined Ratio9
Selected Statistics10
Net Written Premiums11
Bond & Specialty Insurance
Segment Income12
Segment Income by Major Component and Combined Ratio13
Selected Statistics14
Net Written Premiums15
Personal Insurance
Segment Income (Loss)16
Segment Income (Loss) by Major Component and Combined Ratio17
Selected Statistics18
Net Written Premiums19
Selected Statistics - Automobile20
Selected Statistics - Homeowners and Other21
Supplemental Detail
Interest Expense and Other22
Consolidated Balance Sheet23
Investment Portfolio24
Investment Portfolio - Fixed Maturities Data25
Investment Income26
Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders’ Equity27
Reinsurance Recoverables28
Net Reserves for Losses and Loss Adjustment Expense29
Asbestos Reserves30
Capitalization31
Statutory Capital and Surplus to GAAP Shareholders’ Equity Reconciliation32
Statement of Cash Flows33
Statement of Cash Flows (continued)34
Glossary of Financial Measures and Description of Reportable Business Segments35-36
 The information included in the Financial Supplement is unaudited.  This document should be read in conjunction with the Company’s Form 10-Q which will be filed with the Securities and Exchange Commission.
Index

The Travelers Companies, Inc.
Financial Highlights
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($ and shares in millions, except for per share data)1Q20232Q20233Q20234Q20231Q2024
Net income (loss)$975 $(14)$404 $1,626 $1,123 
Net income (loss) per share:
Basic$4.18 $(0.07)$1.75 $7.07 $4.87 
Diluted$4.13 $(0.07)$1.74 $6.99 $4.80 
Core income$970 $15 $454 $1,633 $1,096 
Core income per share:
Basic$4.16 $0.06 $1.97 $7.09 $4.75 
Diluted$4.11 $0.06 $1.95 $7.01 $4.69 
Return on equity17.5 %(0.2)%7.7 %29.0 %18.0 %
Core return on equity14.5 %0.2 %6.9 %24.0 %15.4 %
Total assets, at period end$118,352 $120,573 $121,384 $125,978 $127,410 
Total equity, at period end$23,052 $21,855 $19,978 $24,921 $25,022 
Book value per share, at period end$99.80 $95.46 $87.47 $109.19 $109.28 
Less: Net unrealized investment gains (losses), net of tax(16.75)(19.99)(28.31)(13.71)(16.25)
Adjusted book value per share, at period end$116.55 $115.45 $115.78 $122.90 $125.53 
Weighted average number of common shares outstanding (basic)231.7 229.7 228.8 228.4 229.0 
Weighted average number of common shares outstanding and common stock equivalents (diluted)234.4 229.7 231.1 231.1 232.0 
Common shares outstanding at period end231.0 228.9 228.4 228.2 229.0 
Common stock dividends declared$218 $233 $232 $232 $232 
Common stock repurchased:
Under Board of Directors authorization
Shares2.2 2.2 0.6 0.4 1.2 
Cost$400 $400 $100 $65 $250 
Other
Shares0.3 — — — 0.6 
Cost$62 $— $$$138 




See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
1

The Travelers Companies, Inc.
Reconciliation to Net Income (Loss) and Earnings per Share
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($ and shares in millions, except earnings per share)1Q20232Q20233Q20234Q20231Q2024
Net income (loss)
Net income (loss)$975 $(14)$404 $1,626 $1,123 
Adjustments:
Net realized investment (gains) losses, after-tax(5)29 50 (27)
Core income $970 $15 $454 $1,633 $1,096 
Basic earnings per share
Net income (loss)$4.18 $(0.07)$1.75 $7.07 $4.87 
Adjustments:
Net realized investment (gains) losses, after-tax(0.02)0.13 0.22 0.02 (0.12)
Core income $4.16 $0.06 $1.97 $7.09 $4.75 
Diluted earnings per share
Net income (loss)$4.13 $(0.07)$1.74 $6.99 $4.80 
Adjustments:
Net realized investment (gains) losses, after-tax(0.02)0.13 0.21 0.02 (0.11)
Core income $4.11 $0.06 $1.95 $7.01 $4.69 
Adjustments to net income (loss) and weighted average shares for net income (loss) EPS calculations: (1)
Basic and Diluted1Q20232Q20233Q20234Q20231Q2024
Net income (loss), as reported$975 $(14)$404 $1,626 $1,123 
Participating share-based awards - allocated income(7)(1)(3)(12)(8)
Net income (loss) available to common shareholders - basic and diluted$968 $(15)$401 $1,614 $1,115 
Common Shares
Basic
Weighted average shares outstanding231.7 229.7 228.8 228.4 229.0 
Diluted
Weighted average shares outstanding231.7 229.7 228.8 228.4 229.0 
Weighted average effects of dilutive securities - stock options and performance shares2.7 — 2.3 2.7 3.0 
Diluted weighted average shares outstanding234.4 229.7 231.1 231.1 232.0 
(1) Adjustments to net income and weighted average shares for net income EPS calculations can generally be used for the core income EPS calculations. The net loss EPS calculation for 2Q 2023 excluded the allocation of $2 million of undistributed loss to participating share-based awards, since such allocation would result in anti-dilution of basic and diluted earnings per share. In addition, the net loss EPS calculation for 2Q 2023 excluded the incremental impact of 2.5 million stock options and performance shares, since the impact of these potential shares of common stock and their effects on income was anti-dilutive. The core income EPS calculation for 2Q 2023 included these items.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
2

The Travelers Companies, Inc.
Statement of Income (Loss) - Consolidated
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Revenues
Premiums$8,854 $9,216 $9,718 $9,973 $10,126 
Net investment income663 712 769 778 846 
Fee income106 106 112 109 109 
Net realized investment gains (losses)(35)(65)(11)35 
Other revenues75 99 101 78 112 
Total revenues9,704 10,098 10,635 10,927 11,228 
Claims and expenses
Claims and claim adjustment expenses5,959 7,227 7,149 5,880 6,656 
Amortization of deferred acquisition costs1,462 1,519 1,604 1,641 1,698 
General and administrative expenses1,267 1,308 1,312 1,289 1,406 
Interest expense88 92 98 98 98 
Total claims and expenses8,776 10,146 10,163 8,908 9,858 
Income (loss) before income taxes928 (48)472 2,019 1,370 
Income tax expense (benefit)(47)(34)68 393 247 
Net income (loss)$975 $(14)$404 $1,626 $1,123 
Other statistics
Effective tax rate on net investment income16.0 %16.5 %16.8 %17.0 %17.6 %
Net investment income (after-tax)$557 $594 $640 $645 $698 
Catastrophes, net of reinsurance:
Pre-tax$535 $1,481 $850 $125 $712 
After-tax$422 $1,171 $669 $99 $563 
Prior year reserve development - favorable (unfavorable):
Pre-tax$105 $60 $(154)$132 $91 
After-tax$83 $47 $(122)$105 $71 





See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
3

The Travelers Companies, Inc.
Net Income (Loss) by Major Component and Combined Ratio - Consolidated
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($ in millions, net of tax)1Q20232Q20233Q20234Q20231Q2024
Underwriting gain (loss)$501 $(509)$(107)$1,088 $472 
Net investment income557 594 640 645 698 
Other income (expense), including interest expense(88)(70)(79)(100)(74)
Core income 970 15 454 1,633 1,096 
Net realized investment gains (losses)(29)(50)(7)27 
Net income (loss)$975 $(14)$404 $1,626 $1,123 
Combined ratio (1) (2)
Loss and loss adjustment expense ratio66.7 %77.9 %73.0 %58.4 %65.2 %
Underwriting expense ratio28.7 %28.6 %28.0 %27.4 %28.7 %
Combined ratio95.4 %106.5 %101.0 %85.8 %93.9 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development(1.2)%(0.7)%1.6 %(1.3)%(0.9)%
Catastrophes, net of reinsurance6.0 %16.1 %8.8 %1.2 %7.1 %
Underlying combined ratio90.6 %91.1 %90.6 %85.9 %87.7 %
(1)  Before policyholder dividends.
(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.  These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio.  See following:
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Billing and policy fees and other$28 $28 $28 $29 $30 
Fee income:
Loss and loss adjustment expenses$42 $40 $42 $40 $39 
Underwriting expenses64 66 70 69 70 
Total fee income$106 $106 $112 $109 $109 
Non-insurance general and administrative expenses$95 $92 $99 $103 $102 



See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
4

The Travelers Companies, Inc.
Core Income - Consolidated
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Revenues
Premiums$8,854 $9,216 $9,718 $9,973 $10,126 
Net investment income663 712 769 778 846 
Fee income106 106 112 109 109 
Other revenues75 99 101 78 112 
Total revenues
9,698 10,133 10,700 10,938 11,193 
Claims and expenses
Claims and claim adjustment expenses5,959 7,227 7,149 5,880 6,656 
Amortization of deferred acquisition costs1,462 1,519 1,604 1,641 1,698 
General and administrative expenses1,267 1,308 1,312 1,289 1,406 
Interest expense88 92 98 98 98 
Total claims and expenses
8,776 10,146 10,163 8,908 9,858 
Core income (loss) before income taxes922 (13)537 2,030 1,335 
Income tax expense (benefit)(48)(28)83 397 239 
Core income $970 $15 $454 $1,633 $1,096 
Other statistics
Effective tax rate on net investment income16.0 %16.5 %16.8 %17.0 %17.6 %
Net investment income (after-tax)$557 $594 $640 $645 $698 
Catastrophes, net of reinsurance:
Pre-tax$535 $1,481 $850 $125 $712 
After-tax$422 $1,171 $669 $99 $563 
Prior year reserve development - favorable (unfavorable):
Pre-tax$105 $60 $(154)$132 $91 
After-tax$83 $47 $(122)$105 $71 









See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

5

The Travelers Companies, Inc.
Selected Statistics - Property and Casualty Operations
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory underwriting
Gross written premiums$10,347 $10,907 $11,263 $10,455 $11,310 
Net written premiums$9,396 $10,318 $10,493 $9,994 $10,184 
Net earned premiums$8,854 $9,216 $9,718 $9,973 $10,128 
Losses and loss adjustment expenses5,906 7,179 7,091 5,826 6,602 
Underwriting expenses2,727 2,863 2,860 2,748 3,012 
Statutory underwriting gain (loss) 221 (826)(233)1,399 514 
Policyholder dividends12 10 14 13 12 
Statutory underwriting gain (loss) after policyholder dividends$209 $(836)$(247)$1,386 $502 
Other statutory statistics
Reserves for losses and loss adjustment expenses$51,164 $52,643 $53,692 $53,717 $54,578 
Increase (decrease) in reserves$402 $1,479 $1,049 $25 $861 
Statutory capital and surplus$23,689 $22,934 $23,267 $25,114 $25,329 
Net written premiums/surplus (1)1.54:11.65:11.68:11.60:11.62:1

(1)  Based on 12 months of rolling net written premiums.
 

















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

6

The Travelers Companies, Inc.
Written and Earned Premiums - Property and Casualty Operations
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Written premiums
Gross$10,347 $10,907 $11,263 $10,455 $11,310 
Ceded(951)(589)(770)(461)(1,128)
Net$9,396 $10,318 $10,493 $9,994 $10,182 
Earned premiums
Gross$9,469 $9,866 $10,397 $10,678 $10,867 
Ceded(615)(650)(679)(705)(741)
Net$8,854 $9,216 $9,718 $9,973 $10,126 






























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

7

The Travelers Companies, Inc.
Segment Income - Business Insurance
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Revenues
Premiums$4,477 $4,644 $4,956 $5,067 $5,160 
Net investment income473 509 551 552 609 
Fee income99 98 102 101 101 
Other revenues47 67 71 47 77 
Total revenues
5,096 5,318 5,680 5,767 5,947 
Claims and expenses
Claims and claim adjustment expenses2,907 3,296 3,519 2,974 3,331 
Amortization of deferred acquisition costs742 773 820 838 864 
General and administrative expenses734 764 772 771 818 
Total claims and expenses
4,383 4,833 5,111 4,583 5,013 
Segment income before income taxes713 485 569 1,184 934 
Income tax expense (benefit)(43)83 101 227 170 
Segment income $756 $402 $468 $957 $764 
Other statistics
Effective tax rate on net investment income15.8 %16.4 %16.8 %16.8 %17.4 %
Net investment income (after-tax)$398 $426 $458 $459 $502 
Catastrophes, net of reinsurance:
Pre-tax$199 $396 $203 $40 $209 
After-tax$157 $313 $160 $32 $166 
Prior year reserve development - favorable (unfavorable):
Pre-tax$19 $(101)$(263)$56 $— 
After-tax$15 $(80)$(207)$44 $— 












See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
8

The Travelers Companies, Inc.
Segment Income by Major Component and Combined Ratio - Business Insurance
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($ in millions, net of tax)1Q20232Q20233Q20234Q20231Q2024
Underwriting gain (loss)$388 $(12)$22 $531 $274 
Net investment income398 426 458 459 502 
Other income (expense)(30)(12)(12)(33)(12)
Segment income$756 $402 $468 $957 $764 
Combined ratio (1) (2)
Loss and loss adjustment expense ratio63.8 %70.0 %70.0 %57.7 %63.6 %
Underwriting expense ratio29.8 %30.1 %29.1 %28.8 %29.7 %
Combined ratio93.6 %100.1 %99.1 %86.5 %93.3 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development(0.4)%2.2 %5.3 %(1.1)%— %
Catastrophes, net of reinsurance4.4 %8.5 %4.1 %0.8 %4.1 %
Underlying combined ratio89.6 %89.4 %89.7 %86.8 %89.2 %
(1)  Before policyholder dividends.
(2)  Billing and policy fees and other, which are a component of other revenues, are allocated as a reduction of underwriting expenses.  In addition, fee income is allocated as a reduction of losses and loss adjustment expenses and underwriting expenses.  These allocations are to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio.  See following:
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Billing and policy fees and other$$$$$
Fee income:
Loss and loss adjustment expenses$42 $40 $42 $40 $39 
Underwriting expenses57 58 60 61 62 
Total fee income$99 $98 $102 $101 $101 
Non-insurance general and administrative expenses$80 $77 $84 $84 $86 
 
 
 


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
9

The Travelers Companies, Inc.
Selected Statistics - Business Insurance
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory underwriting
Gross written premiums$5,828 $5,662 $5,685 $5,394 $6,383 
Net written premiums$5,157 $5,175 $5,080 $5,018 $5,598 
Net earned premiums$4,477 $4,644 $4,956 $5,067 $5,162 
Losses and loss adjustment expenses2,858 3,251 3,467 2,924 3,282 
Underwriting expenses1,492 1,507 1,459 1,464 1,630 
Statutory underwriting gain (loss)127 (114)30 679 250 
Policyholder dividends
Statutory underwriting gain (loss) after policyholder dividends$119 $(121)$22 $671 $242 





























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

10

The Travelers Companies, Inc.
Net Written Premiums - Business Insurance
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Net written premiums by market     
Domestic     
Select Accounts$908 $883 $824 $862 $974 
Middle Market2,926 2,618 2,750 2,751 3,213 
National Accounts294 277 247 317 327 
National Property and Other590 862 874 682 642 
Total Domestic4,718 4,640 4,695 4,612 5,156 
International439 535 385 406 440 
Total$5,157 $5,175 $5,080 $5,018 $5,596 
Net written premiums by product line     
Domestic     
Workers’ compensation$1,051 $852 $777 $812 $1,019 
Commercial automobile851 830 835 830 964 
Commercial property693 988 968 845 763 
General liability866 744 829 825 965 
Commercial multi-peril1,241 1,227 1,240 1,292 1,416 
Other16 (1)46 29 
Total Domestic4,718 4,640 4,695 4,612 5,156 
International439 535 385 406 440 
Total$5,157 $5,175 $5,080 $5,018 $5,596 










See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
11

The Travelers Companies, Inc.
Segment Income - Bond & Specialty Insurance
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Revenues
Premiums$875 $911 $935 $934 $956 
Net investment income73 78 86 91 90 
Other revenues
Total revenues953 996 1,027 1,032 1,055 
Claims and expenses
Claims and claim adjustment expenses380 366 351 388 428 
Amortization of deferred acquisition costs160 168 173 172 182 
General and administrative expenses165 173 172 171 205 
Total claims and expenses705 707 696 731 815 
Segment income before income taxes248 289 331 301 240 
Income tax expense41 59 66 61 45 
Segment income$207 $230 $265 $240 $195 
Other statistics
Effective tax rate on net investment income16.5 %17.0 %16.6 %17.9 %18.0 %
Net investment income (after-tax)$61 $65 $71 $75 $74 
Catastrophes, net of reinsurance:
Pre-tax$$21 $$$
After-tax$$17 $$$
Prior year reserve development - favorable:
Pre-tax$58 $119 $72 $36 $24 
After-tax$46 $93 $57 $29 $19 












See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

12

The Travelers Companies, Inc.
Segment Income by Major Component and Combined Ratio - Bond & Specialty Insurance
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($ in millions, net of tax)1Q20232Q20233Q20234Q20231Q2024
Underwriting gain$143 $160 $190 $163 $116 
Net investment income61 65 71 75 74 
Other income
Segment income$207 $230 $265 $240 $195 
Combined ratio (1)
Loss and loss adjustment expense ratio43.0 %39.8 %36.9 %41.1 %44.4 %
Underwriting expense ratio37.0 %37.3 %36.7 %36.2 %40.1 %
Combined ratio80.0 %77.1 %73.6 %77.3 %84.5 %
Impact on combined ratio:
Net favorable prior year reserve development(6.7)%(13.0)%(7.7)%(3.9)%(2.5)%
Catastrophes, net of reinsurance0.6 %2.3 %0.6 %0.6 %0.5 %
Underlying combined ratio86.1 %87.8 %80.7 %80.6 %86.5 %
(1) General and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio. See following:
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Non-insurance general and administrative expenses$$$$$

















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
13

The Travelers Companies, Inc.
Selected Statistics - Bond & Specialty Insurance
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory underwriting     
Gross written premiums$1,010 $1,035 $1,082 $1,060 $1,076 
Net written premiums$886 $964 $1,003 $989 $943 
Net earned premiums$875 $911 $935 $934 $956 
Losses and loss adjustment expenses376 363 345 384 424 
Underwriting expenses346 352 359 333 411 
Statutory underwriting gain153 196 231 217 121 
Policyholder dividends
Statutory underwriting gain after policyholder dividends$149 $193 $225 $212 $117 
 




























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

14

The Travelers Companies, Inc.
Net Written Premiums - Bond & Specialty Insurance
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Net written premiums by market
Domestic
Management Liability$511 $541 $551 $553 $543 
Surety257 293 321 276 296 
Total Domestic768 834 872 829 839 
International118 130 131 160 104 
Total$886 $964 $1,003 $989 $943 
Net written premiums by product line
Domestic
Fidelity & surety$318 $350 $385 $334 $356 
General liability399 425 419 443 434 
Other51 59 68 52 49 
Total Domestic768 834 872 829 839 
International118 130 131 160 104 
Total$886 $964 $1,003 $989 $943 


















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

15

The Travelers Companies, Inc.
Segment Income (Loss) - Personal Insurance
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Revenues
Premiums$3,502 $3,661 $3,827 $3,972 $4,010 
Net investment income117 125 132 135 147 
Fee income10 
Other revenues23 25 24 24 26 
Total revenues3,649 3,819 3,993 4,139 4,191 
Claims and expenses
Claims and claim adjustment expenses2,672 3,565 3,279 2,518 2,897 
Amortization of deferred acquisition costs560 578 611 631 652 
General and administrative expenses359 361 359 338 375 
Total claims and expenses3,591 4,504 4,249 3,487 3,924 
Segment income (loss) before income taxes58 (685)(256)652 267 
Income tax expense (benefit)(25)(147)(63)132 47 
Segment income (loss)$83 $(538)$(193)$520 $220 
Other statistics
Effective tax rate on net investment income16.3 %16.9 %17.2 %17.3 %17.7 %
Net investment income (after-tax)$98 $103 $111 $111 $122 
Catastrophes, net of reinsurance:
Pre-tax$331 $1,064 $642 $79 $498 
After-tax$261 $841 $505 $63 $393 
Prior year reserve development - favorable:
Pre-tax$28 $42 $37 $40 $67 
After-tax$22 $34 $28 $32 $52 












See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
16

The Travelers Companies, Inc.
Segment Income (Loss) by Major Component and Combined Ratio - Personal Insurance
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($ in millions, net of tax)1Q20232Q20233Q20234Q20231Q2024
Underwriting gain (loss)$(30)$(657)$(319)$394 $82 
Net investment income98 103 111 111 122 
Other income15 16 15 15 16 
Segment income (loss)$83 $(538)$(193)$520 $220 
Combined ratio (1)
Loss and loss adjustment expense ratio76.3 %97.4 %85.7 %63.4 %72.2 %
Underwriting expense ratio25.2 %24.6 %24.3 %23.4 %24.7 %
Combined ratio101.5 %122.0 %110.0 %86.8 %96.9 %
Impact on combined ratio:
Net favorable prior year reserve development(0.8)%(1.2)%(1.0)%(1.1)%(1.6)%
Catastrophes, net of reinsurance9.4 %29.1 %16.8 %2.0 %12.4 %
Underlying combined ratio92.9 %94.1 %94.2 %85.9 %86.1 %
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses to conform the calculation of the combined ratio with statutory accounting. Additionally, general and administrative expenses include non-insurance expenses that are excluded from underwriting expenses, and accordingly, are excluded in calculating the combined ratio. See following:
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Billing and policy fees and other$24 $24 $24 $25 $26 
Fee income$$$10 $$
Non-insurance general and administrative expenses$$$$$


 







See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

17

The Travelers Companies, Inc.
Selected Statistics - Personal Insurance
image2a.gif

($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory underwriting
Gross written premiums$3,509 $4,210 $4,496 $4,001 $3,851 
Net written premiums$3,353 $4,179 $4,410 $3,987 $3,643 
Net earned premiums$3,502 $3,661 $3,827 $3,972 $4,010 
Losses and loss adjustment expenses2,672 3,565 3,279 2,518 2,896 
Underwriting expenses889 1,004 1,042 951 971 
Statutory underwriting gain (loss)$(59)$(908)$(494)$503 $143 
Policies in force (in thousands)
Automobile3,248 3,225 3,223 3,223 3,212 
Homeowners and Other6,355 6,361 6,348 6,290 6,235 




























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

18

The Travelers Companies, Inc.
Net Written Premiums - Personal Insurance
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Net written premiums by product line
Domestic
Automobile$1,654 $1,823 $2,022 $1,831 $1,859 
Homeowners and Other1,565 2,173 2,216 1,995 1,635 
Total Domestic3,219 3,996 4,238 3,826 3,494 
International134 183 172 161 149 
Total$3,353 $4,179 $4,410 $3,987 $3,643 































See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
19

The Travelers Companies, Inc.
Selected Statistics - Personal Insurance - Automobile
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory underwriting
Gross written premiums$1,751 $1,946 $2,142 $1,947 $1,970 
Net written premiums$1,741 $1,939 $2,132 $1,937 $1,959 
Net earned premiums$1,723 $1,789 $1,874 $1,944 $1,980 
Losses and loss adjustment expenses1,406 1,540 1,525 1,602 1,430 
Underwriting expenses409 432 458 424 454 
Statutory underwriting gain (loss)$(92)$(183)$(109)$(82)$96 
Other statistics
Combined ratio (1):
Loss and loss adjustment expense ratio81.7 %86.0 %81.4 %82.4 %72.2 %
Underwriting expense ratio23.0 %22.4 %22.1 %21.2 %22.4 %
Combined ratio104.7 %108.4 %103.5 %103.6 %94.6 %
Impact on combined ratio:
Net (favorable) unfavorable prior year reserve development0.4 %0.2 %0.3 %0.4 %(2.3)%
Catastrophes, net of reinsurance0.9 %4.7 %2.6 %0.5 %2.0 %
Underlying combined ratio103.4 %103.5 %100.6 %102.7 %94.9 %
Catastrophes, net of reinsurance:
Pre-tax$15 $85 $49 $10 $39 
After-tax$11 $68 $38 $$31 
Prior year reserve development - favorable (unfavorable):
Pre-tax$(7)$(4)$(5)$(8)$45 
After-tax$(6)$(2)$(4)$(6)$34 
Policies in force (in thousands)3,248 3,225 3,223 3,223 3,212 
Change from prior year quarter1.1 %(0.6)%(1.8)%(1.7)%(1.1)%
Change from prior quarter(0.9)%(0.7)%(0.1)%— %(0.3)%
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses.
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Billing and policy fees and other$14 $14 $14 $15 $15 
Fee income$$$$$


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
20

The Travelers Companies, Inc.
Selected Statistics - Personal Insurance - Homeowners and Other
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory underwriting
Gross written premiums$1,758 $2,264 $2,354 $2,054 $1,881 
Net written premiums$1,612 $2,240 $2,278 $2,050 $1,684 
Net earned premiums$1,779 $1,872 $1,953 $2,028 $2,030 
Losses and loss adjustment expenses1,266 2,025 1,754 916 1,466 
Underwriting expenses480 572 584 527 517 
Statutory underwriting gain (loss)$33 $(725)$(385)$585 $47 
Other statistics
Combined ratio (1):
Loss and loss adjustment expense ratio71.2 %108.2 %89.7 %45.2 %72.2 %
Underwriting expense ratio27.3 %26.9 %26.5 %25.6 %26.9 %
Combined ratio98.5 %135.1 %116.2 %70.8 %99.1 %
Impact on combined ratio:
Net favorable prior year reserve development(2.0)%(2.4)%(2.1)%(2.4)%(1.1)%
Catastrophes, net of reinsurance17.8 %52.3 %30.3 %3.5 %22.6 %
Underlying combined ratio82.7 %85.2 %88.0 %69.7 %77.6 %
Catastrophes, net of reinsurance:
Pre-tax$316 $979 $593 $69 $459 
After-tax$250 $773 $467 $55 $362 
Prior year reserve development - favorable:
Pre-tax$35 $46 $42 $48 $22 
After-tax$28 $36 $32 $38 $18 
Policies in force (in thousands)6,355 6,361 6,348 6,290 6,235 
Change from prior year quarter1.1 %0.4 %(0.3)%(1.3)%(1.9)%
Change from prior quarter(0.3)%0.1 %(0.2)%(0.9)%(0.9)%
(1)  Billing and policy fees and other, which are a component of other revenues, and fee income are allocated as a reduction of underwriting expenses.
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Billing and policy fees and other$10 $10 $10 $10 $11 
Fee income$$$$$


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
21

The Travelers Companies, Inc.
Interest Expense and Other
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Revenues
Other revenues$— $— $— $— $— 
Claims and expenses
Interest expense88 92 98 98 98 
General and administrative expenses10 
Total claims and expenses97 102 107 107 106 
Loss before income tax benefit(97)(102)(107)(107)(106)
Income tax benefit(21)(23)(21)(23)(23)
Loss$(76)$(79)$(86)$(84)$(83)




























See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.

22

The Travelers Companies, Inc.
Consolidated Balance Sheet
image2a.gif
($ and shares in millions)March 31,
2024
December 31,
2023
Assets
Fixed maturities, available for sale, at fair value (amortized cost $82,712 and $81,781; allowance for expected credit losses of $3 and $5)
$77,991 $77,807 
Equity securities, at fair value (cost $557 and $553)
689 608 
Real estate investments958 959 
Short-term securities4,682 5,137 
Other investments4,337 4,299 
Total investments88,657 88,810 
Cash667 650 
Investment income accrued648 688 
Premiums receivable (net of allowance for expected credit losses of $68 and $69)
10,829 10,282 
Reinsurance recoverables (net of allowance for estimated uncollectible reinsurance of $117 and $118)
8,100 8,143 
Ceded unearned premiums1,535 1,150 
Deferred acquisition costs3,380 3,306 
Deferred taxes1,639 1,504 
Contractholder receivables (net of allowance for expected credit losses of $19 and $20)
3,266 3,249 
Goodwill4,251 3,976 
Other intangible assets376 277 
Other assets4,062 3,943 
Total assets$127,410 $125,978 
Liabilities
Claims and claim adjustment expense reserves$62,487 $61,627 
Unearned premium reserves21,307 20,872 
Contractholder payables3,285 3,269 
Payables for reinsurance premiums887 518 
Debt8,032 8,031 
Other liabilities6,390 6,740 
Total liabilities102,388 101,057 
Shareholders’ equity
Common stock (1,750.0 shares authorized; 229.0 and 228.2 shares issued and outstanding)
25,163 24,906 
Retained earnings46,483 45,591 
Accumulated other comprehensive loss(5,131)(4,471)
Treasury stock, at cost (561.0 and 559.2 shares)
(41,493)(41,105)
Total shareholders’ equity25,022 24,921 
Total liabilities and shareholders’ equity$127,410 $125,978 


23

The Travelers Companies, Inc.
Investment Portfolio
image2a.gif
(at carrying value, $ in millions)March 31,
2024
Pre-tax Book
Yield (1)
December 31,
2023
Pre-tax Book
Yield (1)
Investment portfolio
Taxable fixed maturities$54,762 3.61 %$53,626 3.51 %
Tax-exempt fixed maturities23,229 2.93 %24,181 2.92 %
Total fixed maturities77,991 3.40 %77,807 3.33 %
Non-redeemable preferred stocks48 2.17 %48 2.18 %
Common stocks641 560 
Total equity securities689 608 
Real estate investments958 959 
Short-term securities4,682 5.44 %5,137 5.49 %
Private equities2,828 2,783 
Hedge funds211 219 
Real estate partnerships840 855 
Other investments458 442 
Total other investments4,337 4,299 
Total investments$88,657 $88,810 
Net unrealized investment gains (losses), net of tax, included in shareholders’ equity$(3,721)$(3,129)

(1)  Yields are provided for those investments with an embedded book yield.





24

The Travelers Companies, Inc.
Investment Portfolio - Fixed Maturities Data
image2a.gif
(at carrying value, $ in millions)March 31,
2024
December 31,
2023
Fixed maturities
U.S. Treasury securities and obligations of U.S. Government corporations and agencies$6,240 $6,368 
Obligations of U.S. states and political subdivisions:
Pre-refunded950 966 
All other26,562 27,540 
Total27,512 28,506 
Debt securities issued by foreign governments939 1,006 
Mortgage-backed securities - principally obligations of U.S. Government agencies8,920 7,818 
Corporate and all other bonds34,380 34,109 
Total fixed maturities$77,991 $77,807 
Fixed Maturities
Quality Characteristics (1)
March 31, 2024December 31, 2023
Amount% of TotalAmount% of Total
Quality Ratings
Aaa$37,126 47.6 %$36,612 47.0 %
Aa15,338 19.7 15,797 20.3 
A14,920 19.1 14,715 18.9 
Baa9,623 12.3 9,701 12.5 
Total investment grade77,007 98.7 76,825 98.7 
Ba632 0.8 581 0.8 
B301 0.4 335 0.4 
Caa and lower51 0.1 66 0.1 
Total below investment grade984 1.3 982 1.3 
Total fixed maturities$77,991 100.0 %$77,807 100.0 %
Average weighted quality Aa2, AA Aa2, AA
Weighted average duration of fixed maturities and short-term securities, net of securities lending activities and net receivables and payables on investment sales and purchases4.1 4.1 

 

(1)  Rated using external rating agencies or by Travelers when a public rating does not exist.  Below investment grade assets refer to securities rated “Ba” or below.
25

The Travelers Companies, Inc.
Investment Income
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Gross investment income
Fixed maturities$575 $591 $631 $675 $692 
Short-term securities47 55 67 72 70 
Other53 78 82 40 98 
675 724 780 787 860 
Investment expenses12 12 11 14 
Net investment income, pre-tax663 712 769 778 846 
Income taxes106 118 129 133 148 
Net investment income, after-tax$557 $594 $640 $645 $698 
Effective tax rate16.0 %16.5 %16.8 %17.0 %17.6 %
Average invested assets (1)$88,740$89,536$91,591$93,603$94,677
Average yield pre-tax (1)3.0 %3.2 %3.4 %3.3 %3.6 %
Average yield after-tax2.5 %2.7 %2.8 %2.8 %2.9 %

(1)  Excludes net unrealized investment gains (losses), and is adjusted for cash, receivables for investment sales, payables on investment purchases and accrued investment income.

26

The Travelers Companies, Inc.
Net Realized Investment Gains (Losses) and Net Unrealized Investment Gains (Losses) included in Shareholders' Equity
image2a.gif

($ in millions)1Q20232Q20233Q20234Q20231Q2024
Net realized investment gains (losses)
Fixed maturities$(11)$(22)$(36)$(27)$(40)
Equity securities 18 (19)(16)28 79 
Other (1)(13)(12)(4)
Realized investment gains (losses) before tax(35)(65)(11)35 
Related taxes(6)(15)(4)
Net realized investment gains (losses)$$(29)$(50)$(7)$27 
Gross investment gains$46 $17 $$33 $85 
Gross investment losses before impairments(39)(52)(73)(34)(47)
Net investment gains (losses) before impairments(35)(64)(1)38 
Net impairment (charges) recoveries(1)— (1)(10)(3)
Net realized investment gains (losses) before tax(35)(65)(11)35 
Related taxes(6)(15)(4)
Net realized investment gains (losses)$$(29)$(50)$(7)$27 
($ in millions)March 31,
2023
June 30,
2023
September 30,
2023
December 31,
2023
March 31,
2024
Net unrealized investment gains (losses), net of tax, included in shareholders’ equity, by asset type
Fixed maturities$(4,909)$(5,811)$(8,204)$(3,969)$(4,718)
Other (3)(4)(2)(1)(2)
Unrealized investment gains (losses) before tax(4,912)(5,815)(8,206)(3,970)(4,720)
Related taxes (1,044)(1,239)(1,740)(841)(999)
Balance, end of period$(3,868)$(4,576)$(6,466)$(3,129)$(3,721)




27

The Travelers Companies, Inc.
Reinsurance Recoverables
image2a.gif
($ in millions)March 31, 2024December 31, 2023
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses (1)$3,866 $3,895 
Gross structured settlements (2)2,691 2,707 
Mandatory pools and associations (3) 1,660 1,659 
Gross reinsurance recoverables (4)8,217 8,261 
Allowance for estimated uncollectible reinsurance (5)(117)(118)
Net reinsurance recoverables$8,100 $8,143 
(1)  The Company’s top five reinsurer groups, including retroactive reinsurance, included in gross reinsurance recoverables is as follows:
ReinsurerA.M. Best Rating of Group's Predominant ReinsurerMarch 31, 2024
Swiss Re GroupA+ second highest of 16 ratings$649 
Berkshire HathawayA++ highest of 16 ratings459 
Munich Re GroupA+ second highest of 16 ratings325 
Axa GroupA+ second highest of 16 ratings164 
Hannover GroupA+ second highest of 16 ratings130 
The gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses represent the current and estimated future amounts due from reinsurers on known and incurred but not reported claims.  The ceded reserves are estimated in a manner consistent with the underlying direct and assumed reserves.  Although this total comprises recoverables due from nearly one thousand different reinsurance entities, over half is attributable to 10 reinsurer groups.


(2)  Included in reinsurance recoverables are certain amounts related to structured settlements, which comprise annuities purchased from various life insurance companies to settle certain personal physical injury claims, of which workers’ compensation claims comprise a significant portion.  In cases where the Company did not receive a release from the claimant, the amounts due from the life insurance company related to the structured settlement are included in both the claims and claim adjustment expense reserves and reinsurance recoverables in the Company’s consolidated balance sheet, as the Company retains the liability to pay the claimant in the event that the life insurance company fails to make the required annuity payments.  The Company would be required to make such payments, to the extent the purchased annuities are not covered by state guaranty associations.

The Company’s top five groups included in gross structured settlements is as follows:
GroupA.M. Best Rating of Group's Predominant InsurerMarch 31, 2024
Fidelity & Guaranty Life Group (a)  A third highest of 16 ratings$665 
Genworth Financial Group B- eighth highest of 16 ratings324 
John Hancock Group A+ second highest of 16 ratings227 
Symetra Financial CorporationA third highest of 16 ratings207 
Brighthouse Financial, Inc.A third highest of 16 ratings187 

(a) On January 12, 2024, A.M. Best upgraded Fidelity & Guaranty Life's financial strength rating to A (Excellent) from A- (Excellent).

(3)  The mandatory pools and associations represent various involuntary assigned risk pools that the Company is required to participate in.  These pools principally involve workers’ compensation and automobile insurance, which provide various insurance coverages to insureds that otherwise are unable to purchase coverage in the open market.  The costs of these mandatory pools in most states are usually charged back to the participating members in proportion to voluntary writings of related business in that state.  In the event that a member of the pool becomes insolvent, the remaining members assume an additional pro rata share of the pool’s liabilities. 

(4) Of the total reinsurance recoverables at March 31, 2024, after deducting mandatory pools and associations and before allowances for estimated uncollectible reinsurance, $5.70 billion, or 87%, were rated by A.M. Best Company.  The Company utilizes updated A.M. Best credit ratings on a quarterly basis when determining the allowance. Of the total rated by A.M. Best Company, 94% were rated A- or better.  The remaining 13% of reinsurance recoverables comprised the following:  6% related to captive insurance companies, 1% related to the Company’s participation in voluntary pools and 6% were balances from other companies not rated by A.M. Best Company.  Certain of the Company's reinsurance recoverables are collateralized by letters of credit, funds held or trust agreements.

(5) The Company reports its reinsurance recoverables net of an allowance for estimated uncollectible reinsurance. The allowance is based upon the Company’s ongoing review of amounts outstanding, length of collection periods, changes in reinsurer credit standing, disputes, applicable coverage defenses and other relevant factors.  For structured settlements, the allowance is also based upon the Company’s ongoing review of life insurers’ creditworthiness and estimated amounts of coverage that would be available from state guaranty funds if a life insurer defaults. A probability-of-default methodology which reflects current and forecasted economic conditions is used to estimate the amount of uncollectible reinsurance due to credit-related factors and the estimate is reported in an allowance for estimated uncollectible reinsurance. The allowance also includes estimated uncollectible amounts related to dispute risk with reinsurers. 
28

The Travelers Companies, Inc.
Net Reserves for Losses and Loss Adjustment Expense
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Statutory Reserves for Losses and Loss Adjustment Expenses
Business Insurance
Beginning of period$39,027 $39,279 $39,908 $40,690 $40,833 
Incurred2,858 3,251 3,467 2,924 3,282 
Paid(2,620)(2,657)(2,637)(2,832)(2,697)
Foreign exchange and other14 35 (48)51 (27)
End of period$39,279 $39,908 $40,690 $40,833 $41,391 
Bond & Specialty Insurance
Beginning of period$4,167 $4,318 $4,448 $4,423 $4,521 
Incurred376 363 345 384 424 
Paid(238)(256)(335)(325)(306)
Foreign exchange and other13 23 (35)39 (13)
End of period$4,318 $4,448 $4,423 $4,521 $4,626 
Personal Insurance
Beginning of period$7,568 $7,567 $8,287 $8,579 $8,363 
Incurred2,672 3,565 3,279 2,518 2,896 
Paid(2,674)(2,863)(2,967)(2,755)(2,678)
Foreign exchange and other18 (20)21 (20)
End of period$7,567 $8,287 $8,579 $8,363 $8,561 
Total
Beginning of period$50,762 $51,164 $52,643 $53,692 $53,717 
Incurred5,906 7,179 7,091 5,826 6,602 
Paid(5,532)(5,776)(5,939)(5,912)(5,681)
Foreign exchange and other28 76 (103)111 (60)
End of period$51,164 $52,643 $53,692 $53,717 $54,578 
Prior Year Reserve Development: Unfavorable (Favorable)
Business Insurance
Asbestos$— $— $284 $— $— 
All other(19)101 (21)(56)— 
Total Business Insurance (1)(19)101 263 (56)— 
Bond & Specialty Insurance(58)(119)(72)(36)(24)
Personal Insurance(28)(42)(37)(40)(67)
Total$(105)$(60)$154 $(132)$(91)
(1)  Excludes accretion of discount.

See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
29

The Travelers Companies, Inc.
Asbestos Reserves
image2a.gif
($ in millions)1Q20232Q20233Q20234Q20231Q2024
Asbestos reserves
Beginning reserves:
Gross$1,674 $1,620 $1,552 $1,848 $1,768 
Ceded(369)(348)(334)(415)(390)
Net1,305 1,272 1,218 1,433 1,378 
Incurred losses and loss expenses:
Gross— — 374 — — 
Ceded— — (90)— — 
Paid loss and loss expenses:
Gross54 69 77 81 82 
Ceded(21)(13)(10)(25)(8)
Foreign exchange and other:
Gross— (1)— 
Ceded— (1)— — 
Ending reserves:
Gross1,620 1,552 1,848 1,768 1,686 
Ceded(348)(334)(415)(390)(382)
Net$1,272 $1,218 $1,433 $1,378 $1,304 





















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
30

The Travelers Companies, Inc.
Capitalization
image2a.gif
($ in millions)March 31,
2024
December 31,
2023
Debt
Short-term debt
Commercial paper$100 $100 
Total short-term debt100 100 
Long-term debt
7.75% Senior notes due April 15, 2026200 200 
7.625% Junior subordinated debentures due December 15, 2027125 125 
6.375% Senior notes due March 15, 2033 (1)500 500 
6.75% Senior notes due June 20, 2036 (1)400 400 
6.25% Senior notes due June 15, 2037 (1)800 800 
5.35% Senior notes due November 1, 2040 (1)750 750 
4.60% Senior notes due August 1, 2043 (1)500 500 
4.30% Senior notes due August 25, 2045 (1)400 400 
8.50% Junior subordinated debentures due December 15, 204556 56 
3.75% Senior notes due May 15, 2046 (1)500 500 
8.312% Junior subordinated debentures due July 1, 204673 73 
4.00% Senior notes due May 30, 2047 (1)700 700 
4.05% Senior notes due March 7, 2048 (1)500 500 
4.10% Senior notes due March 4, 2049 (1)500 500 
2.55% Senior notes due April 27, 2050 (1)500 500 
3.05% Senior notes due June 8, 2051 (1)750 750 
5.45% Senior notes due May 25, 2053 (1)750 750 
Total long-term debt8,004 8,004 
Unamortized fair value adjustment35 35 
Unamortized debt issuance costs(107)(108)
7,932 7,931 
Total debt8,032 8,031 
Common equity (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity)28,743 28,050 
Total capital (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity)$36,775 $36,081 
Total debt to capital (excluding net unrealized investment gains (losses), net of tax, included in shareholders’ equity)21.8 %22.3 %
(1)  Redeemable anytime with “make-whole” premium. 


See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
31

The Travelers Companies, Inc.
Statutory Capital and Surplus to GAAP Shareholders' Equity Reconciliation
image2a.gif
($ in millions)March 31,
2024 (1)
December 31,
2023
Statutory capital and surplus$25,329 $25,114 
GAAP adjustments
Goodwill and intangible assets3,651 3,657 
Investments(4,206)(3,455)
Noninsurance companies(4,793)(5,183)
Deferred acquisition costs3,241 3,161 
Deferred federal income tax200 84 
Current federal income tax(4)(6)
Reinsurance recoverables55 55 
Furniture, equipment & software976 982 
Agents balances195 189 
Other378 323 
Total GAAP adjustments(307)(193)
GAAP shareholders’ equity$25,022 $24,921 

(1) Estimated and Preliminary
 




















See Glossary of Financial Measures and Description of Reportable Business Segments on pages 35 and 36.
32

The Travelers Companies, Inc.
Statement of Cash Flows
image2a.gif

($ in millions)1Q20232Q20233Q20234Q20231Q2024
Cash flows from operating activities
Net income (loss)$975 $(14)$404 $1,626 $1,123 
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Net realized investment (gains) losses(6)35 65 11 (35)
Depreciation and amortization204 179 169 170 196 
Deferred federal income tax expense (benefit)32 (96)(43)(56)42 
Amortization of deferred acquisition costs1,462 1,519 1,604 1,641 1,698 
Equity in income from other investments(30)(55)(59)(13)(68)
Premiums receivable(557)(832)(33)81 (557)
Reinsurance recoverables(24)(17)(163)141 33 
Deferred acquisition costs(1,629)(1,722)(1,728)(1,610)(1,776)
Claims and claim adjustment expense reserves381 1,413 1,259 (210)928 
Unearned premium reserves893 1,042 882 (227)457 
Other(689)97 689 550 (583)
Net cash provided by operating activities1,012 1,549 3,046 2,104 1,458 
Cash flows from investing activities
Proceeds from maturities of fixed maturities1,538 1,493 1,878 1,462 1,709 
Proceeds from sales of investments:
Fixed maturities2,364 751 1,504 362 942 
Equity securities28 62 27 21 21 
Other investments64 36 66 89 55 
Purchases of investments:
Fixed maturities(4,335)(3,328)(5,391)(2,636)(3,738)
Equity securities(34)(16)(30)(25)(26)
Real estate investments(14)(12)(20)(21)(13)
Other investments(139)(116)(120)(120)(90)
Net sales (purchases) of short-term securities228 (646)(600)(646)454 
Securities transactions in the course of settlement(35)50 45 (143)111 
Acquisition, net of cash acquired— — — — (381)
Other(120)(131)(84)(127)(81)
Net cash used in investing activities(455)(1,857)(2,725)(1,784)(1,037)

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The Travelers Companies, Inc.
Statement of Cash Flows (Continued)
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($ in millions)1Q20232Q20233Q20234Q20231Q2024
Cash flows from financing activities
Treasury stock acquired - share repurchase authorizations(398)(396)(100)(64)(250)
Treasury stock acquired - net employee share-based compensation(62)— (1)(1)(110)
Dividends paid to shareholders(215)(232)(229)(232)(229)
Issuance of debt— 738 — — — 
Issuance of common stock - employee share options82 28 24 190 
Net cash provided by (used in) financing activities(593)138 (323)(273)(399)
Effect of exchange rate changes on cash(10)10 (5)
Net increase (decrease) in cash(32)(162)(12)57 17 
Cash at beginning of period799 767 605 593 650 
Cash at end of period$767 $605 $593 $650 $667 
Supplemental disclosure of cash flow information
Income taxes paid (received)$(16)$155 $13 $49 $24 
Interest paid$60 $115 $59 $136 $60 
Supplemental disclosure of noncash financing activities
Issuance of common stock - net share settlement of employee options$— $— $— $— $28 

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The Travelers Companies, Inc.
Glossary of Financial Measures and Description of Reportable Business Segments
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The following measures are used by the Company’s management to evaluate financial performance against historical results, to establish performance targets on a consolidated basis, and for other reasons as discussed below.  In some cases, these measures are considered non-GAAP financial measures under applicable SEC rules because they are not displayed as separate line items in the consolidated financial statements or are not required to be disclosed in the notes to financial statements or, in some cases, include or exclude certain items not ordinarily included or excluded in the most comparable GAAP financial measure.
 
In the opinion of the Company’s management, a discussion of these measures provides investors, financial analysts, rating agencies and other financial statement users with a better understanding of the significant factors that comprise the Company’s periodic results of operations and how management evaluates the Company’s financial performance. 
 
Some of these measures exclude net realized investment gains (losses), net of tax, and/or net unrealized investment gains (losses), net of tax, included in shareholders’ equity, which can be significantly impacted by both discretionary and other economic factors and are not necessarily indicative of operating trends.
 
Other companies may calculate these measures differently, and, therefore, their measures may not be comparable to those used by the Company’s management.
 
Core income (loss) is consolidated net income (loss) excluding the after-tax impact of net realized investment gains (losses), discontinued operations, the effect of a change in tax laws and tax rates at enactment, and cumulative effect of changes in accounting principles when applicable.  Segment income (loss) is determined in the same manner as core income (loss) on a segment basis.  Management uses segment income (loss) to analyze each segment’s performance and as a tool in making business decisions.  Financial statement users also consider core income (loss) when analyzing the results and trends of insurance companies.  Core income (loss) per share is core income (loss) on a per common share basis.
 
Average shareholders’ equity is (a) the sum of total shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.  Adjusted shareholders’ equity is shareholders’ equity excluding net realized investment gains (losses), net of tax, net unrealized investment gains (losses), net of tax, included in shareholders’ equity for the periods presented and the effect of a change in tax laws and tax rates at enactment (excluding the portion related to net unrealized investment gains (losses)).  Adjusted average shareholders’ equity is (a) the sum of total adjusted shareholders’ equity at the beginning and end of each of the quarters for the period presented divided by (b) the number of quarters in the period presented times two.

Reconciliation of Shareholders’ Equity to Adjusted Shareholders’ Equity
As of
($ in millions)March 31, 2023June 30, 2023September 30, 2023December 31, 2023March 31, 2024
Shareholders’ equity$23,052 $21,855 $19,978 $24,921 $25,022 
Adjustments:
Net unrealized investment (gains) losses, net of tax, included in shareholders’ equity3,868 4,576 6,466 3,129 3,721 
Net realized investment (gains) losses, net of tax(5)24 74 81 (27)
Adjusted shareholders’ equity$26,915 $26,455 $26,518 $28,131 $28,716 
Return on equity is the ratio of annualized net income (loss) to average shareholders’ equity for the periods presented.  Core return on equity is the ratio of annualized core income (loss) to adjusted average shareholders’ equity for the periods presented.  In the opinion of the Company’s management, these are important indicators of how well management creates value for its shareholders through its operating activities and its capital management. 

Underwriting gain (loss) is net earned premiums and fee income less claims and claim adjustment expenses and insurance-related expenses.  In the opinion of the Company’s management, it is important to measure the profitability of each segment excluding the results of investing activities, which are managed separately from the insurance business.  This measure is used to assess each segment’s business performance and as a tool in making business decisions.
 
A catastrophe is a severe loss designated a catastrophe by internationally recognized organizations that track and report on insured losses resulting from catastrophic events, such as Property Claim Services (PCS) for events in the United States and Canada.  Catastrophes can be caused by various natural events, including, among others, hurricanes, tornadoes and other windstorms, earthquakes, hail, wildfires, severe winter weather, floods, tsunamis, volcanic eruptions and other naturally-occurring events, such as solar flares. Catastrophes can also be man-made, such as terrorist attacks and other intentionally destructive acts including those involving nuclear, biological, chemical and radiological events, cyber events, explosions and destruction of infrastructure.  Each catastrophe has unique characteristics and catastrophes are not predictable as to timing or amount.  Their effects are included in net and core income and claims and claim adjustment expense reserves upon occurrence.  A catastrophe may result in the payment of reinsurance reinstatement premiums and assessments from various pools.  The Company’s threshold for disclosing catastrophes is primarily determined at the reportable segment level. If a threshold for one segment or a combination thereof is exceeded and the other segments have losses from the same event, losses from the event are identified as catastrophe losses in the segment results and for the consolidated results of the Company.  Additionally, an aggregate threshold is applied for international business across all reportable segments. The threshold for 2024 ranges from $20 million to $30 million of losses before reinsurance and taxes.
 
Net favorable (unfavorable) prior year loss reserve development is the increase or decrease in incurred claims and claim adjustment expenses as a result of the re-estimation of claims and claim adjustment expense reserves at successive valuation dates for a given group of claims, which may be related to one or more prior years.  In the opinion of the Company’s management, a discussion of loss reserve development is meaningful to users of the financial statements as it allows them to assess the impact between prior and current year development on incurred claims and claim adjustment expenses, net and core income (loss), and changes in claims and claim adjustment expense reserve levels from period to period.
 
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The Travelers Companies, Inc.
Glossary of Financial Measures and Description of Reportable Business Segments
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Combined ratio  For Statutory Accounting Practices (SAP), the combined ratio is the sum of the SAP loss and LAE ratio and the SAP underwriting expense ratio as defined in the statutory financial statements required by insurance regulators.  The combined ratio, as used in this financial supplement, is the equivalent of, and is calculated in the same manner as, the SAP combined ratio except that the SAP underwriting expense ratio is based on net written premiums and the underwriting expense ratio as used in this financial supplement is based on net earned premiums.  For SAP, the loss and LAE ratio is the ratio of incurred losses and loss adjustment expenses less certain administrative services fee income to net earned premiums as defined in the statutory financial statements required by insurance regulators. The loss and LAE ratio as used in this financial supplement is calculated in the same manner as the SAP ratio.  For SAP, the underwriting expense ratio is the ratio of underwriting expenses incurred (including commissions paid), less certain administrative services fee income and billing and policy fees and other, to net written premiums as defined in the statutory financial statements required by insurance regulators. The underwriting expense ratio as used in this financial supplement, is the ratio of underwriting expenses (including the amortization of deferred acquisition costs), less certain administrative services fee income and billing and policy fees, to net earned premiums.  Underlying combined ratio is the combined ratio adjusted to exclude the impact of prior year reserve development and catastrophes, net of reinsurance.
 
The combined ratio, loss and LAE ratio, and underwriting expense ratio are used as indicators of the Company’s underwriting discipline, efficiency in acquiring and servicing its business and overall underwriting profitability. A combined ratio under 100% generally indicates an underwriting profit. A combined ratio over 100% generally indicates an underwriting loss.
 
Other companies’ method of computing similarly titled measures may not be comparable to the Company’s method of computing these ratios.
 
Gross written premiums reflect the direct and assumed contractually determined amounts charged to policyholders for the effective period of the contract based on the terms and conditions of the insurance contract.  Net written premiums reflect gross written premiums less premiums ceded to reinsurers.
 
Book value per share is total common shareholders’ equity divided by the number of common shares outstanding.  Adjusted book value per share is total common shareholders’ equity excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity, divided by the number of common shares outstanding. In the opinion of the Company’s management, adjusted book value per share is useful in an analysis of a property casualty company’s book value per share as it removes the effect of changing prices on invested assets, (i.e., net unrealized investment gains (losses), net of tax) which do not have an equivalent impact on unpaid claims and claim adjustment expense reserves.
 
Total capital is the sum of total shareholders’ equity and debt.  Debt-to-capital ratio excluding net unrealized gain (loss) on investments, net of tax, included in shareholders’ equity is the ratio of debt to total capital excluding net unrealized investment gains and losses, net of tax, included in shareholders’ equity.  In the opinion of the Company’s management, the debt to capital ratio is useful in an analysis of the Company’s financial leverage.
 
Statutory capital and surplus represents the excess of an insurance company’s admitted assets over its liabilities, including loss reserves, as determined in accordance with statutory accounting practices.
 
Travelers has organized its businesses into the following reportable business segments:
 
Business Insurance - Business Insurance offers a broad array of property and casualty insurance products and services to its customers, primarily in the United States, as well as in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world, including as a corporate member of Lloyd’s.  Business Insurance is organized as follows:  Select Accounts; Middle Market including Commercial Accounts, Construction, Technology & Life Sciences, Public Sector Services, Oil & Gas, Excess Casualty, Inland Marine, Ocean Marine, and Boiler & Machinery; National Accounts; National Property and Other including National Property, Northland Transportation, Agribusiness, Northfield and National Programs; and International, including Global Services and a 20% quota-share reinsurance agreement with subsidiaries of Fidelis Insurance Holdings Limited.  Business Insurance also includes Simply Business, a leading provider of small business insurance policies primarily in the United Kingdom, and Business Insurance Other, which primarily comprises the Company’s asbestos and environmental liabilities, and the assumed reinsurance and certain other runoff operations.
 
Bond & Specialty Insurance - Bond & Specialty Insurance offers surety, fidelity, management liability, professional liability, and other property and casualty coverages and related risk management services to its customers, primarily in the United States, and certain surety and specialty insurance products in Canada, the United Kingdom, the Republic of Ireland and Brazil (through a joint venture as described below), in each case utilizing various degrees of financially-based underwriting approaches.  The range of coverages includes performance, payment and commercial surety bonds for construction and general commercial enterprises; management liability coverages including directors’ and officers’ liability, employment practices liability, fidelity liability, fiduciary liability and cyber risk for public corporations, private companies, not-for-profit organizations and financial institutions; professional liability coverage for a variety of professionals including, among others, lawyers and design professionals; in the United States only, property, workers’ compensation, auto and general liability for financial institutions; and transactional liability coverages to public and private companies.
 
Bond & Specialty Insurance’s surety business in Brazil and Colombia is conducted through Junto Holding Brasil S.A. (Junto) and Junto Holding Latam S.A. in Brazil. The Company owns 49.5% of both Junto, a market leader in surety coverages in Brazil, and Junto Holding Latam S.A., which owns a majority interest in JMalucelli Travelers Seguros S.A., a Colombian surety provider. These joint venture investments are accounted for using the equity method and are included in “other investments” on the consolidated balance sheet.
 
Personal Insurance - Personal Insurance offers a broad range of property and casualty insurance products and services covering individuals’ personal risks, primarily in the United States, as well as in Canada. The primary products of automobile and homeowners insurance are complemented by a broad suite of related coverages.

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