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Published: 2022-11-03 00:00:00 ET
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EXHIBIT 99.1
Upland Software Reports Third Quarter 2022 Financial Results
November 3, 2022, 04:01 PM Eastern Standard Time
AUSTIN, Texas--(BUSINESS WIRE)-- Upland Software, Inc. (Nasdaq: UPLD), a leader in cloud-based tools for digital transformation, today announced financial and operating results for the third quarter 2022 and issued guidance for its fourth quarter and full year of 2022.

Third Quarter 2022 Financial Highlights

Total revenue was $79.5 million, an increase of 5% from $76.1 million in the third quarter of 2021. Total revenue growth includes a negative impact of 3% from changes in foreign currency exchange rates ("FX").
Subscription and support revenue was $75.1 million, an increase of 4% from $72.3 million in the third quarter of 2021. Subscription and support revenue growth includes a negative impact of 3% from FX.
GAAP net loss was $6.5 million compared to a GAAP net loss of $11.0 million in the third quarter of 2021. GAAP net loss attributable to common stockholders was $7.1 million compared to GAAP net loss attributable to common stockholders of $11.0 million in the third quarter of 2021. GAAP net loss per share attributable to common stockholders was $0.22 per share, compared to a GAAP net loss per share attributable to common stockholders of $0.36 per share in the third quarter of 2021.
Adjusted EBITDA was $24.9 million, or 31% of total revenue, compared to $25.0 million, or 33% of total revenue, in the third quarter of 2021.
GAAP operating cash flow was $1.9 million, compared to GAAP operating cash flow of $5.3 million in the third quarter of 2021. Free cash flow was $1.5 million, compared to free cash flow of $4.9 million in the third quarter of 2021.
Cash on hand as of the end of the third quarter of 2022 was $241.7 million.

"In Q3, we beat our guidance midpoints on revenue and Adjusted EBITDA, even after FX headwinds," said Jack McDonald, Upland's chairman and chief executive officer. "We also announced a host of product news and closed a $115 million strategic equity investment from HGGC, which brings incremental capital for potential M&A opportunities and provides additional strategic and operational support as we look to drive value for our shareholders over the next several years.”

Third Quarter Business Highlights

We expanded relationships with 305 existing customers, 28 of which were major expansions. We also welcomed 171 new customers to Upland in the third quarter, including 17 new major customers.
Waterfall announced that it has expanded its SMS marketing footprint into the United Kingdom. Powering millions of text messages weekly, Waterfall enables brands to automate and schedule two-way SMS conversations and use SMS as an effective channel for timely notifications and promotions. 
BA Insight was recognized in KMWorld’s “Trend-Setting Products of 2022” list, which features tried-and-true products that help enterprises address the challenges of modern knowledge management.
On August 23, 2022, Upland closed a $115 million strategic equity investment from HGGC, in a new class of preferred stock convertible into shares of Upland common stock at a conversion price of $17.50 per share.

Business Outlook

Upland's forward guidance remains unchanged in constant currency. Since our last guidance issued on August 3, 2022, the U.S. dollar has strengthened, resulting in a larger FX headwind in the fourth quarter of 2022 (the total additional FX impact is estimated to be a 2.2% currency headwind for the fourth quarter of 2022 revenue growth and a $0.5 million currency headwind for the fourth quarter of 2022 Adjusted EBITDA). The following adjusted guidance includes the impact of those FX headwinds in the fourth quarter.




For the quarter ending December 31, 2022, Upland expects reported total revenue to be between $74.1 and $80.1 million, including subscription and support revenue between $69.2 and $74.6 million, for growth in total revenue of 2% at the mid-point over the quarter-ended December 31, 2021. Fourth quarter 2022 Adjusted EBITDA is expected to be between $22.9 and $25.9 million, for an Adjusted EBITDA margin of 32% at the mid-point. This Adjusted EBITDA guide at the mid-point is a decrease of 3% from the quarter-ended December 31, 2021.

For the full year ending December 31, 2022, Upland expects reported total revenue to be between $312.6 and $318.6 million, including subscription and support revenue between $292.9 and $298.3 million, for growth in total revenue of 4% at the mid-point over the year ended December 31, 2021. Full year 2022 Adjusted EBITDA is expected to be between $95.7 and $98.7 million, for an Adjusted EBITDA margin of 31% at the mid-point. This Adjusted EBITDA guide at the midpoint is an increase of 1% over the year ended December 31, 2021.

Conference Call Details

Upland's executive team will host a live conference call and webcast at 4:00 p.m. Central Time, 5:00 p.m. Eastern Time today to review Upland’s financial results and outlook for the business. The call can be accessed via a webcast on investor.uplandsoftware.com, or by dialing 1-888-800-8770 in North America or +1-646-307-1953 if outside North America, international rates apply. Attendees will need to use access code 6485253 to join the call. This webcast will contain forward-looking statements and other material information regarding Upland’s financial and operating results.

Following the completion of the conference call, a recording of the webcast will be made available at investor.uplandsoftware.com for twelve months.

About Upland Software

Upland helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Our growing library of products delivers the "last mile" plug-in processes, reporting, and job specific workflows that major cloud platforms and homegrown systems don’t provide. We focus on specific business challenges and support every corner of the organization, operating at scale and delivering quick time to value for our 1,800+ enterprise customers. To learn more, visit www.uplandsoftware.com.

Non-GAAP Financial Measures

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use the following non-GAAP financial measures: Adjusted EBITDA, non-GAAP net income (loss), non-GAAP net income (loss) per share and free cash flow.

We use these non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Our management believes that these non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results, such as our revenues excluding the impact for foreign currency fluctuations or our operating performance excluding not only non-cash charges, but also discrete cash charges that are infrequent in nature. We believe that both management and investors benefit from referring to these non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. These non-GAAP financial measures also facilitate management's internal comparisons to our historical performance and liquidity as well as comparisons to our competitors' operating results. We believe these non-GAAP financial measures are useful to investors both because they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-



making and they are used by our institutional investors and the analyst community to help them analyze the health of our business. For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures, see the tables provided below in this release.

We are unable to reconcile any forward-looking non-GAAP financial measures to their directly comparable GAAP financial measures because the information which is needed to complete a reconciliation is unavailable at this time without unreasonable effort. Additionally, we are unable to quantify the impact of foreign currency exchange fluctuations on components of our income statement beyond revenues because the information which is needed to do so is unavailable at this time without unreasonable effort.

Upland defines Adjusted EBITDA as net income (loss), calculated in accordance with GAAP, plus net income (loss) from discontinued operations, depreciation and amortization expense, interest expense, net, other expense (income), net, provision for income taxes, stock-based compensation expense, acquisition-related expenses, non-recurring litigation costs, and purchase accounting adjustments for deferred revenue.

Upland defines non-GAAP net income (loss) as net income (loss), calculated in accordance with GAAP, plus, amortization of purchased intangible assets, amortization of debt discount, loss on debt extinguishment, stock-based compensation expenses, acquisition-related expenses, non-recurring litigation expenses, purchase accounting adjustments for deferred revenue, non-recurring provision for income tax, and the related tax effect of the adjustments above.

Upland defines free cash flow as GAAP operating cash flow less purchases of property and equipment.

Upland defines major accounts as accounts with greater than or equal to $25,000 in annual recurring revenue.

Upland defines major expansions as existing customers who expanded the amount of annual recurring revenue under their contract by at least $25,000.

Upland defines cash gross margin as product revenue less subscription and support cost of sales, excluding depreciation & amortization.

Forward-looking Statements

This release contains "forward-looking statements" within the meaning of Section 27A of the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements generally relate to future events or our future financial or operating performance, including our guidance related to future performance, and are subject to substantial risks, uncertainties and assumptions. We may not actually achieve the plans, intentions, or expectations disclosed in our forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures, or investments we may make. Accordingly, you should not place undue reliance on these forward-looking statements. Forward-looking statements include any statement that does not directly relate to any historical or current fact and often include words such as "believe," "expect," "anticipate," "intend," "plan," "estimate," "seek," "will," "may," "hope," "predict," "could," "should," "would," "project," or the negative or plural of these words or similar expressions, although not all forward-looking statements contain these words. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including, but are not limited to:our financial performance and our ability to achieve or sustain profitability or predict future results; our plans regarding future acquisitions and our ability to consummate and integrate acquisitions; our ability to expand our go to market operations, including our marketing and sales organization, and successfully increase sales of our products; our ability to obtain financing in the future on acceptable terms or at all; our expectations with respect to revenue, cost of revenue and operating expenses in



future periods; our expectations with regard to revenue from perpetual licenses and professional services; our ability to adapt to the impacts on the global economy associated with the ongoing COVID-19 pandemic; our ability to attract and retain customers; our ability to successfully enter new markets and manage our international expansion; our ability to comply with privacy laws and regulations; our ability to deliver high-quality customer service; our plans regarding, and our ability to effectively manage, our growth; maintaining our senior management team and key personnel; the performance of our resellers; our ability to adapt to changing market conditions and competition; our ability to adapt to technological change and continue to innovate; global economic and financial market conditions and uncertainties; the growth of demand for cloud-based, digital transformation applications; our ability to integrate our applications with other software applications; maintaining and expanding our relationships with third parties; costs associated with defending intellectual property infringement and other claims; our ability to maintain, protect and enhance our brand and intellectual property; our expectations with regard to trends, such as seasonality, which affect our business; our plans with respect to foreign currency exchange risk and inflation; impairments to goodwill and other intangible assets; our beliefs regarding how our applications benefit customers and what our competitive strengths are; the operation, reliability and security of our third-party data centers; the risk that we did not consider another contingency included in this list; our expectations as to the payment of dividends ; and factors that could affect our business and financial results identified in Upland's filings with the Securities and Exchange Commission (the "SEC"), including Upland's most recent 10-K filed with the SEC. Additional information will also be set forth in Upland's future quarterly reports on Form 10-Q, annual reports on Form 10-K and other filings that Upland makes with the SEC. The forward-looking statements herein represent Upland's views as of the date of this press release, and these views could change. However, while Upland may elect to update these forward-looking statements at some point in the future, Upland specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing the views of Upland as of any date subsequent to the date of this press release.

###

Investor Relations Contact:
Mike Hill
investor-relations@uplandsoftware.com
512-960-1031

Media Contact:
Kendell Kelton
media@uplandsoftware.com 
678-575-7428




Upland Software, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share data)

 Three Months Ended September 30,Nine Months Ended September 30,
 2022202120222021
(unaudited)(unaudited)(unaudited)(unaudited)
Revenue:
Subscription and support$75,095 $72,264 $223,739 $215,322 
Perpetual license1,684 684 5,320 1,451 
Total product revenue76,779 72,948 229,059 216,773 
Professional services2,770 3,105 9,433 9,513 
Total revenue79,549 76,053 238,492 226,286 
Cost of revenue:
Subscription and support23,553 22,968 69,747 68,811 
Professional services and other2,173 1,848 7,287 5,444 
Total cost of revenue25,726 24,816 77,034 74,255 
Gross profit53,823 51,237 161,458 152,031 
Operating expenses:
Sales and marketing14,361 14,364 45,285 41,094 
Research and development11,645 10,441 35,388 32,494 
General and administrative14,668 17,725 56,110 61,286 
Depreciation and amortization10,117 10,764 31,970 30,785 
Acquisition-related expenses3,586 3,685 18,924 18,805 
Total operating expenses54,377 56,979 187,677 184,464 
Loss from operations(554)(5,742)(26,219)(32,433)
Other expense:
Interest expense, net(7,354)(7,971)(22,870)(23,700)
Other income (expense), net339 (650)1,698 (812)
Total other expense (7,015)(8,621)(21,172)(24,512)
Loss before benefit from income taxes(7,569)(14,363)(47,391)(56,945)
Benefit from income taxes1,056 3,348 1,654 6,204 
Net loss$(6,513)$(11,015)$(45,737)$(50,741)
Preferred stock dividends (546)— (546)— 
Net loss attributable to common stockholders$(7,059)$(11,015)$(46,283)$(50,741)
Net income (loss) per common share:
Net loss per common share, basic and diluted$(0.22)$(0.36)$(1.47)$(1.68)
Weighted-average common shares outstanding, basic and diluted31,655,206 30,428,675 31,401,463 30,167,171 




Upland Software, Inc.
Condensed Consolidated Balance Sheets
(in thousands)
September 30,December 31,
20222021
 (unaudited)
ASSETS
Current assets:
Cash and cash equivalents$241,720 $189,158 
Accounts receivable, net of allowance38,174 50,499 
Deferred commissions, current10,091 9,824 
Unbilled receivables5,991 4,801 
Prepaid expenses and other current assets12,679 8,709 
Total current assets308,655 262,991 
Tax credits receivable3,256 3,345 
Property and equipment, net2,040 2,667 
Operating lease right-of-use asset6,395 6,454 
Intangible assets, net254,040 279,920 
Goodwill479,642 457,472 
Deferred commissions, noncurrent14,321 14,808 
Interest rate swap assets43,947 — 
Other assets1,332 1,350 
Total assets$1,113,628 $1,029,007 
LIABILITIES, CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY
Current liabilities:
Accounts payable$20,157 $20,362 
Accrued compensation10,050 9,829 
Accrued expenses and other current liabilities10,658 9,086 
Deferred revenue98,676 102,847 
Liabilities due to sellers of businesses5,941 7,607 
Operating lease liabilities, current3,601 3,546 
Current maturities of notes payable3,131 3,167 
Total current liabilities152,214 156,444 
Notes payable, less current maturities512,635 515,163 
Deferred revenue, noncurrent3,028 2,058 
Operating lease liabilities, noncurrent5,504 6,773 
Noncurrent deferred tax liability, net19,080 22,793 
Interest rate swap liabilities— 8,409 
Other long-term liabilities1,168 1,079 
Total liabilities693,629 712,719 
Mezzanine Equity
Series A Convertible Preferred Stock111,066 — 
Stockholders’ equity:
Common stock
Additional paid-in capital600,892 568,384 
Accumulated other comprehensive loss(5,640)(11,514)
Accumulated deficit(286,322)(240,585)
Total stockholders’ equity308,933 316,288 
Total liabilities, convertible preferred stock and stockholders’ equity$1,113,628 $1,029,007 




Upland Software, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)

 Three Months Ended September 30,Nine Months Ended September 30,
 2022202120222021
 (unaudited)(unaudited)(unaudited)(unaudited)
Operating activities
Net loss$(6,513)$(11,015)$(45,737)$(50,741)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization13,140 13,751 41,333 39,420 
Change in fair value of liabilities due to sellers of businesses— (774)(75)(3,503)
Deferred income taxes(884)(4,337)(3,291)(7,726)
Amortization of deferred costs3,158 2,435 9,041 6,283 
Foreign currency re-measurement loss37 40 18 
Non-cash interest and other expense572 567 1,687 1,682 
Non-cash stock compensation expense7,527 12,047 34,023 43,421 
Non-cash loss on retirement of fixed assets26 26 
Changes in operating assets and liabilities, net of purchase business combinations:
Accounts receivable(3,900)1,574 18,187 11,748 
Prepaid expenses and other current assets(458)(41)(5,055)(3,672)
Accounts payable(566)732 (1,464)6,647 
Accrued expenses and other liabilities(6,102)(5,687)(11,256)(8,111)
Deferred revenue(4,159)(3,924)(13,321)(6,822)
Net cash provided by operating activities1,878 5,338 24,138 28,646 
Investing activities
Purchase of property and equipment(421)(458)(718)(965)
Purchase business combinations, net of cash acquired— — (62,356)(92,417)
Net cash used in investing activities(421)(458)(63,074)(93,382)
Financing activities
Payments on finance leases— (8)— (12)
Proceeds from notes payable, net of issuance costs(180)(7)(200)(120)
Payments on notes payable(1,350)(1,350)(4,050)(4,050)
Issuance of Series A Convertible Preferred stock, net of issuance costs110,520 — 110,520 — 
Taxes paid related to net share settlement of equity awards(177)(373)(1,159)(373)
Issuance of common stock, net of issuance costs50 190 228 
Additional consideration paid to sellers of businesses(5,086)(27)(8,174)(769)
Net cash provided by (used in) financing activities103,735 (1,715)97,127 (5,096)
Effect of exchange rate fluctuations on cash(1,756)(120)(5,629)(613)
Change in cash and cash equivalents103,436 3,045 52,562 (70,445)
Cash and cash equivalents, beginning of period138,284 176,539 189,158 250,029 
Cash and cash equivalents, end of period$241,720 $179,584 $241,720 $179,584 




Upland Software, Inc.
Reconciliation of Adjusted EBITDA
(in thousands, unaudited)

Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Reconciliation of net loss to Adjusted EBITDA:
Net loss$(6,513)$(11,015)$(45,737)$(50,741)
Add:
Depreciation and amortization expense13,140 13,751 41,333 39,420 
Interest expense, net7,354 7,971 22,870 23,700 
Other expense (income), net(339)650 (1,698)812 
Benefit from income taxes(1,056)(3,348)(1,654)(6,204)
Stock-based compensation expense7,527 12,047 34,023 43,421 
Acquisition-related expense3,586 3,685 18,924 18,805 
Non-recurring litigation costs15 — 15 — 
Purchase accounting deferred revenue discount1,174 1,275 4,766 2,375 
Adjusted EBITDA$24,888 $25,016 $72,842 $71,588 


Upland Software, Inc.
Reconciliation of Non-GAAP Net Loss and Non-GAAP EPS
(in thousands, except share and per share data, unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Reconciliation of net loss to non-GAAP net income:
Net loss$(6,513)$(11,015)$(45,737)$(50,741)
Add:
Stock-based compensation expense7,527 12,047 34,023 43,421 
Amortization of purchased intangibles12,775 13,201 40,135 37,946 
Amortization of debt discount572 567 1,687 1,682 
Acquisition-related expense3,586 3,685 18,924 18,805 
Nonrecurring litigation expense15 — 15 — 
Purchase accounting deferred revenue discount1,174 1,275 4,766 2,375 
Tax effect of adjustments above(1,883)(1,973)(6,425)(4,648)
Non-GAAP net income$17,253 $17,787 $47,388 $48,840 
Weighted average ordinary shares outstanding, basic31,655,206 30,428,675 31,401,463 30,167,171 
Weighted average ordinary shares outstanding, diluted34,456,410 30,951,123 32,456,370 30,817,435 
Non-GAAP earnings per share, basic$0.55 $0.58 $1.51 $1.62 
Non-GAAP earnings per share, diluted$0.50 $0.57 $1.46 $1.58 







Upland Software, Inc.
Reconciliation of Operating Cash Flow to Free Cash Flow
(in thousands, unaudited)

Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Reconciliation of Operating Cash Flow to Free Cash Flow:
Net cash provided by operating activities$1,878 $5,338 $24,138 $28,646 
Less: Purchase of Property and Equipment(421)(458)(718)(965)
Free Cash Flow$1,457 $4,880 $23,420 $27,681 

Upland Software, Inc.
Supplemental Financial Information
(in thousands, unaudited)

Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Stock-based compensation:
Cost of revenue$510 $539 $1,487 $1,544 
Research and development701 671 2,107 2,327 
Sales and marketing612 1,636 3,584 4,392 
General and administrative5,704 9,201 26,845 35,158 
Total$7,527 $12,047 $34,023 $43,421 

Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Depreciation:
Cost of revenue$$$$27 
Operating expense363 545 1,191 1,447 
Total$365 $550 $1,198 $1,474 
Amortization:
Cost of revenue$3,021 $2,982 $9,356 $8,608 
Operating expense9,754 10,219 30,779 29,338 
Total$12,775 $13,201 $40,135 $37,946