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Operational update for the nine month period ended 30 September 2023

Published: 2023-11-17 15:00:34 ET
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Sanlam Limited                                                          (“Sanlam” or “the group”)
(Incorporated in the Republic of South Africa)                          Sanlam Life Insurance Limited
Registration number 1959/001562/06                                      (Incorporated in the Republic of South Africa)
JSE share code: SLM                                                     (Registration No. 1998/021121/06)
NSX share code: SLA                                                     LEI: 378900E10332DF012A23
A2X share code: SLM                                                     Bond Issuer Code: BISLI
ISIN: ZAE000070660                                                      (“Sanlam Life”)
_______________________________________________________________________________
Operational update for the nine-month period ended 30 September 20231
_______________________________________________________________________________
Continued positive momentum across our business

 ▪    Net result from financial services and cash net result from financial services2 both increased by 19%.

 ▪    Net operational earnings increased by 35%.

 ▪    Group new business volumes increased by 13%.

 ▪    Life insurance new business volumes are 8% higher on a present value of new business premiums
      (PVNBP) basis.

 ▪    Life insurance new business was written at improved profitability with value of new life insurance
      business (VNB) increasing by 28% and VNB margin improving to 2,90%, both on a constant
      economic basis.

▪    The solvency position of the group remained strong and within target ranges on 30 September 2023,
     with a group solvency cover ratio of 170%.



Sanlam continues to perform well.

Net result from financial services trends in the life insurance, credit and structuring as well as investment
management operations remained solid and broadly in line with the run rate for the first half of 2023.
General insurance had a weaker third quarter due to weather and fire events impacting performance.
The health operations recorded improved performance trends relative to the first half of 2023.

Investment return on the shareholder capital portfolio was much stronger for the nine-month period
ended 30 September 2023 relative to 2022 as a result of higher market levels, supporting an even
higher growth in net operational earnings relative to net result from financial services.

New business trends in the life insurance operations improved in the third quarter of 2023, with growth
in new business profitability, as measured by value of new business, improving from the first half.
General insurance new business trends remained robust across the portfolio, as strong premium
increases in response to high claims inflation and frequency were dampened by management actions
to remove unprofitable business.

Net inflows into the South African asset management business, the largest investment management
operation, improved strongly in the third quarter, supporting a reduction in overall investment
management net outflows from that reported in the first half.

Strategic execution progressed with the Absa LISP transaction closing on 1 November 2023, adding
R66 billion of assets under administration to the market leading Glacier platform in retail affluent.

1 All commentary and growth rates relate to the nine month period ended 30 September 2023 relative to the nine month period
ended 30 September 2022, unless otherwise indicated.
2 Cash net result from financial services reflects net result from financial services, adjusted for, amongst others, amortisation of

intangibles and other non-cash items introduced by IFRS 17.
In August 2023, the group acquired from Standard Bank the senior ranking preference shares issued
by the broad-based black economic empowerment special purpose vehicle, for R2,4 billion; and
concluded the Capital Legacy transaction at a cash outflow of R904 million. These outflows were partly
offset by the special dividend received from Santam on 9 October 2023 of R1,2 billion. The group’s
discretionary capital position decreased from R3,2 billion on 30 June 2023 to R1,1 billion as a result.

The Sanlam Allianz joint venture (JV) (SanlamAllianz) started operations in September 2023. The JV
will be reported on in Sanlam’s accounts from 1 October 2023.

Earnings growth trends remain strong

   Net result from financial services                                                           Constant
   (percentage increase for the first nine months of 2023 relative to the first nine
   months of 2022)                                                                     Actual   currency

   Sanlam group                                                                        19%      17%

   By major line of business
   Life insurance                                                                      24%      23%
   General insurance                                                                   11%      7%
   Investment management                                                               9%       5%
   Credit and structuring                                                              28%      21%




Life insurance net result from financial services increased by 24% buoyed by continued favourable
risk experience across the portfolio and improved asset-based income. This was augmented by good
performance from the credit portfolio backing life insurance liabilities where the narrowing of credit
spreads on international bond portfolios and reduced hedging costs more than offset higher credit
provisions given the challenging economic environment.

Persistency remains stable in the retail affluent business while retail mass continues to show stress in
longer duration business. Ongoing management actions have stabilised persistency, but the
challenging economic environment continues to significantly impact affordability in this market
segment.

General insurance net result from financial services increased by 11%. In South Africa, Santam
recorded an underwriting margin below its 5% to 10% target range, impacted by claims arising from
the Western Cape floods in June and September 2023 and some large fire claims. Santam’s overall
performance was however assisted by investment return on insurance funds, which increased
significantly relative to 2022.

The Pan-Africa portfolio reported a net insurance margin broadly in line with that reported at June
2023, as a marginal weakening in the underwriting performance was largely offset by an increase in
the investment return margin on insurance funds. India continues to benefit from book growth as well
as positive claims experience variances, while Malaysia was impacted by higher claims experienced
in the motor book.

Investment management net result from financial services increased by 9% with all businesses
recording positive growth. The South African asset management operations recorded strong growth
in the Satrix, multimanager and collective investment businesses, which was augmented by the
inclusion of Absa asset management. This more than offset weaker performance fees in the active
asset manager and lower fund establishment fees in the alternatives business. The wealth business
benefited from increased brokerage income while Pan-Africa benefited from increased fee income due
to growth in assets under management. The international business benefited from lower expenses
which offset the impact of lower fee income from a decline in assets under management.



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Credit and structuring net result from financial services increased by 28% driven by strong
performance in the India operations due to book growth, strong collections as well the realisation of
both revenue and cost synergies from the merger of Shriram Transport Finance and Shriram City
Union Finance.

Improved trends in life insurance new business, general insurance premium growth
satisfactory, investment management net inflow trends improve in South Africa

          Key group new business metrics
          (percentage increase/(decrease) for the first nine months of 2023
          relative to the first nine months of 2022)


                                                                                  Actual   Constant currency

          New business volumes                                                    13%      12%
          Net client cash inflows                                                 (66%)    (64%)

                                                                                           Constant
                                                                                  Actual
                                                                                           economic basis
          PVNBP                                                                   8%       9%
          VNB                                                                     22%      28%
          VNB margin3                                                             2,78%    2,90%


Group new business volumes increased by 13%.

Life insurance new business volumes increased by 3% (8% on a PVNBP basis). South Africa recorded
3% growth in new business volumes (8% on a PVNBP basis). Retail mass recorded 7% growth, with
similar growth recorded across the individual life, Capitec and group businesses. Retail affluent
recorded 7% growth, with recurring premiums growing 4% as strong intermediated individual life risk
sales were dampened by weaker sales in direct channels. Single premiums rose 7% due to increased
annuity and guaranteed plan sales, which were dampened by lower appetite for discretionary market-
linked investments. Corporate recorded strong growth in recurring premiums, while single premium
sales weakened off a high base.

The emerging markets portfolio outside South Africa recorded sales volumes in line with the prior period
due to weaker single premium sales which offset robust growth in recurring premiums. Sales growth
was 8% on a PVNBP basis, driven by good recurring premium growth in the Pan-Africa portfolio and
strong overall growth in India.

Net VNB increased by 28% on a constant economic basis, with strong contributions from the South
Africa retail businesses as well as India. Net VNB margin of 2,90% on a constant economic basis was
higher than 2,46% recorded in 2022. South Africa recorded 2,53% and emerging markets 5,01% both
on a constant economic basis.

General insurance new business volumes increased by 7%. Santam achieved net earned premium
growth of 7% in the conventional business driven by volume and premium increases across the portfolio,
which was dampened by the cancellation of unprofitable business in Santam Re.

Pan-Africa recorded strong performance, increasing by 11% (9% in constant currency) despite weaker
contributions from Angola and Continental Re. Good growth was recorded in Morocco and Saham Re.
India new business volumes increased due to continued recovery in sales from Shriram group channels
and outperformance in direct distribution.

Investment management new business volumes increased by 17% with good growth in the South
African asset management and emerging markets operations, dampened by weaker volumes in
corporate. Growth in South Africa was assisted by the inclusion of the Absa asset management new
business volumes.


3
    Reported VNB margin for the first nine months of 2023
                                                                              3
Group net client cash inflows of R18,5 billion were recorded for the nine-month period, a
satisfactory performance in a challenging operating environment.

Outlook

The group is well positioned to successfully navigate the ongoing challenging operating environment.
Our strong capital position, diversification across line of business, market segment and geography,
continued strategic execution and successful integration remain key strengths. Our strong performance
for the first nine months of 2023 reinforces our confidence in the prospects for the group despite a
continuing challenging economic backdrop.

SanlamAllianz heralds the creation of a new force on the African continent and solidifies the group’s
long-term growth profile. Management focus is on integrating the business and realising both revenue
and cost synergies. The pro-forma SanlamAllianz performance on net result from financial services for
the nine month period is tracking in-line with management expectations on a constant currency basis.

The group’s earnings for the second half of the year are still expected to be similar to the first half, as
previously indicated. Escalating geo-political conflicts do however pose significant risk to the outlook
for investment markets, interest rates and inflation. Group earnings remain sensitive to significant
moves in global investment market levels.

 The information in this operational update has not been reviewed or reported on by Sanlam's external auditors.
 Shareholders are advised that this is not a trading statement as per paragraph 3.4(b) of the JSE Limited Listings
 Requirements.

 The constant currency information included in this report has been presented to illustrate the impact of changes in the
 South African rand exchange rates and is the responsibility of the board of directors. It is presented for illustrative
 purposes only and, because of its nature, may not fairly present the group’s financial position, changes in equity, result
 of operations or cash flows. All references to constant currency information are based on the translation of foreign
 currency results for the nine months to 30 September 2023 at the weighted average exchange rate for the nine months
 to 30 September 2022, which is also applied for the translation of comparative information.

 The major currencies contributing to the exchange-rate movements are the British pound, United States dollar, Indian
 rupee, Angolan kwanza, Malaysian ringgit, Nigerian naira and Moroccan dirham.
                                     Average 9 months to 30        Average 9 months to 30         (Strengthening)/
  Foreign currency/ZAR
                                     September 2023                September 2022                 Weakening
  United Kingdom                     22.80                         20.00                          13.99%
  USA                                18.34                         15.92                          15.16%
  India                              0.22                          0.21                           8.05%
  Angola                             0.03                          0.04                           (15.14%)
  Malaysia                           4.07                          3.67                           10.70%
  Nigeria                            0.03                          0.04                           (12.30%)
  Morocco                            1.82                          1.60                           13.63%

 Conference call

 Paul Hanratty, group CEO, will host a conference call for investors, analysts and the media at 17:00 South African
 time (UTC+2) on 17 November 2023.

 Those wishing to participate in the conference call should navigate to: https://www.diamondpass.net/4020142
 Registered participants will receive their dial-in number on registration.

 Recorded playback will be available until 22 November 2023.

 Access code for recorded playback: 45511
 South Africa                    010 500 4108
 USA and Canada                 1 412 317 0088
 UK                             0 203 608 8021
 Australia                      073 911 1378
 Other countries               +27 10 500 4108

 Cape Town
 17 November 2023

 Equity sponsor: The Standard Bank of South Africa Limited
 Debt sponsor: Rand Merchant Bank, a division of FirstRand Bank Limited

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Disclaimer

In this document, Sanlam Ltd (“SLM” or “Sanlam”), its subsidiaries and, where applicable, its joint ventures and
associates are referred to as “we”, “us”, “our”, “Sanlam” and the “group”.

Forward-looking statements

In this document, we make certain statements that are not historical facts and relate to analyses and other
information based on forecasts of future results not yet determinable, relating, amongst others, to the impact of
IFRS 17 on the financial results, to new business volumes, investment returns (including exchange rate
fluctuations) and actuarial assumptions. These statements may also relate to our future prospects, developments
and business strategies. These are forward-looking statements as defined in the United States Private Securities
Litigation Reform Act of 1995. Words such as “believe”, “anticipate”, “intend”, “seek”, “will”, “plan”, “could”, “may”,
“expect” and “project” and similar expressions are intended to identify such forward-looking statements, but are not
the exclusive means of identifying such statements. Forward-looking statements involve inherent risks and
uncertainties and, if one or more of these risks materialise, or should underlying assumptions prove incorrect,
actual results may be very different from those anticipated. Forward-looking statements apply only as of the date
on which they are made, and Sanlam does not undertake any obligation to update or revise any of them, whether
as a result of new information, future events or otherwise. Any forward-looking information contained in this
document has not been reviewed and reported on by Sanlam’s external auditors.

Non-IFRS financial measures

Sanlam prepares its financial statements in accordance with international financial reporting standards (“IFRS”).
This document includes financial measures that are not based on IFRS (“non-IFRS financial measures”). Sanlam
believes that these non-IFRS financial measures provide information that is useful to investors in
understanding Sanlam’s performance and facilitate the comparison of the quarterly and full year results from
period to period. These non-IFRS financial measures do not have any standardized meaning and may not be
comparable with similar measures used by other companies. For certain non-IFRS financial measures,
there are no directly comparable amounts under IFRS. These non-IFRS financial measures should not be viewed
as alternatives to measures of financial performance determined in accordance with IFRS.

The IFRS numbers are a base upon which Sanlam specific shareholders’ fund adjustments are made to derive the
net result from financial services and the underlying cash net result from financial services as disclosed. These
shareholders’ fund adjustments do not impact attributable earnings or total IFRS profit after tax.

Currency

Unless otherwise noted, all amounts are in South African Rand.




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