EOH HOLDINGS LIMITED (Incorporated in the Republic of South Africa) (Registration number 1998/014669/06) JSE share code: EOH ISIN: ZAE000071072 (“EOH” or “the Group”) PRE-CLOSING STAKEHOLDER UPDATE FOR THE SIX MONTHS ENDING 31 JANUARY 2023 AND THE PROPOSED CAPITAL RAISE Background On 26 October 2022, EOH released its results for the financial year ended 31 July 2022 (“FY2022”). The highlights of the Group’s continuing operations were as follows: - - an improvement in the Group’s gross margin to 28% from 26% in the prior year; - an 80% improvement in operating profit to R100 million; - a 26% improvement in the Group’s headline loss per share of 72 cents versus 98 cents for FY2021; - the Group’s loss per share improved by 45%, reducing from 181 cents to 99 cents; - excellent financial discipline resulted in: o strong cash generation from continuing and discontinued operations, with an 80% adjusted EBITDA cash conversion; and o the Group’s net working capital remaining stable at R218 million, despite a tough economic environment; and - the Group reported that it had refinanced its debt facilities with lenders on 31 March 2022 into a R500 million senior three-year term facility and a senior bridge facility. The Group ended the financial year with R832 million outstanding on the senior bridge facility, which was further paid down to R728 million by the time of the release of the FY2022 results, and R459 million of cash and R250 million of undrawn direct overdraft facilities. EOH is now providing its stakeholders with an update on trading conditions and events during the first six- month period of its financial year ending 31 July 2023 (“FY2023”). Operating Environment The operating environment in South Africa continues to be challenging. The global economy remains under pressure with growth forecasts downgraded on the back of inflationary pressures and geopolitical tensions caused by, inter alia, the ongoing Ukrainian conflict, COVID lockdowns in China and the ceasing of quantitative easing in developed markets. In addition, supply chain disruptions have continued through the period which have slowed down the Group’s project delivery. In South Africa, the prolonged macroeconomic effects of the pandemic, riots, the flooding in KwaZulu-Natal, the lack of investment in the mining and rail sectors as well as the increased frequency and severity of loadshedding is placing severe strain on the economy. The EOH Board and management team continue to monitor these developments and to proactively manage their impact on the Group’s business, whilst maintaining focus on delivering current financial targets and implementing the capital restructuring strategy. Historical Financial performance R’m 2022 H2 2022 H1 FY 2022 continuing continuing continuing Revenue 3 051 2 980 6 031 Operating Profit (62) 162 100 Net finance costs (98) (92) (190) Adjusted EBITDA 86 278 363 Historically the Group has performed better in H2 in comparison to H1. However, this was not the case in FY2022, predominantly due to the challenges faced in Nextec’s Infrastructure Solutions and iOCO’s Software Reseller and Enterprise Applications divisions, as well as the timing of once off items, including provisions for Special Investigating Unit settlements, goodwill impairments, the loss on sale of assets and financial impairments related to the lease receivable book, which all primarily arose in H2. In light of the timing issues and management actions taken to address the specific iOCO and Nextec challenges (refer commentary below under iOCO and Nextec Performance) the Group is now operationally well positioned to produce improved results for the full 2023 financial year. Despite the challenging operating environment, the Group’s continuing operations for the 5 months ending 31 December 2022 (“the Period”) have performed in line with budgets, achieving revenue growth above inflation and the prior period. Gross margins in H1 2023 have remained stable when compared to the continuing operations for FY2022 full year. The Group has also seen strong performance at an EBITDA and Operating Profit level as the business resets and embarks on its growth strategy. Whilst the Group reduced debt levels disclosed at FY2022 year end from R1.3 billion to R1.2 billion, the increased refinancing costs incurred under the new Common Terms Agreement, along with higher repo rate levels, have resulted in only a modest reduction in the finance cost in comparison to the prior period (H1 2022). The proposed capital raise, comprising a R500 million rights offer (“Rights Offer”) and a R100 million specific issue of shares for cash to EOH’s black empowerment partner, Lebashe Investment Group (“Specific Issue”) (together “the Capital Raise”), therefore remains a strategic imperative, allowing the Group to reduce its debt levels, gain access to cheaper forms of debt and secure less onerous lending terms. The Group has concluded a term sheet with The Standard Bank of South Africa Limited (acting through its Corporate and Investment Banking division), subject to the successful conclusion of the Capital Raise, the application of the Capital Raise proceeds towards a partial reduction of existing debt and the satisfactory conclusion of written agreements together with the fulfilment of conditions precedent, to refinance the remaining debt into the following package: • a R200 million 4-year amortising term loan; • a R250 million 3-year bullet term loan; • a R250 million 4-year revolving credit facility; and • R500 million general banking facilities which will include a working capital facility and ancillary banking facilities. This will ensure that the Group emerges from the Capital Raise with a sustainable capital structure, allowing management to focus on driving growth in the operations. iOCO Performance iOCO continued to show strong growth from a top line perspective. This has most notably been seen in the Digital business which has delivered top line growth in excess of 10% for the Period. iOCO Digital continues to support its customers in their digital transformation journeys, with growth in this segment of the business having accelerated since COVID. Following certain successful resourcing and structural changes there has been a healthy rebound in the Enterprise Application and Software business, with growth in excess of 10% being a key contributor to iOCO’s growth for the Period. The iOCO Infrastructure Services business showed solid and consistent performance relative to the prior period. The top line was however impacted by the supply chain issues where orders have been received from customers but remain unfulfilled due to stock shortages. The Operational Technologies business also performed well considering the current economic backdrop of constrained State-Owned Enterprise investment and delayed spend which negatively impacted year on year performance. The Operational Technologies business continued to invest in East and West Africa and its other organic expansion plans. Overall, the iOCO forward pipeline looks strong. The Period again saw good wins and multiyear awards as customers continued to demonstrate their trust in iOCO to deliver on their digital and technology journeys. Notably we were awarded numerous significant contracts, including but not limited to: - a multiyear contract in the mining sector covering aspects of operational technology, field services and the local and international service desk; - a Home Loans Front End Development contract with a top tier bank to move off their legacy platform and to replace it with a new digital front end, improving capabilities and customer experience; - a multifaceted cloud migration and agile consulting services contract at a top tier insurance company across multiple divisions; - a three-year contract at a top tiered telco to mature their business intelligence services and extract value from their data using AI; - a large-scale infrastructure refresh coupled with services at a large bank - an outsource and strategic services contract for an Industrial Development Zone; and - a multi-year SAP S/4 HANA Application Management Services support contract covering multiple countries in Central, Eastern and Southern Africa. NEXTEC Performance The People Solutions business continued its solid EBITDA performance from the prior year into the first five months of H1 2023. Specific focus and a clear strategy are currently being outlined for opportunities that management believes are relevant in light of current market conditions. The Infrastructure Solutions business faced significant challenges in FY2022 requiring a strong focus on turning around the business. The turnaround has continued into H1 2023 with the right-sizing of specific operations. Whilst this right-sizing limited revenue growth opportunities for the business it was counteracted by our mesh network business which outperformed for the Period. This Infrastructure Solutions business continues to feel the effects of project delays primarily in the Public Sector. International Performance The international business has continued its growth path, with revenue continuing to grow at double digit rates, as the business increased its staff complement and product offerings. Whilst small relative to the rest of the business, we believe that at its current trajectory, it will become an important contributor to the Group in the medium term, allowing South African and Middle East customers to replicate their IT across the EMEA time zone, as well as balancing the Group’s portfolio, opportunity and risk across various regions and economies. Top Employer Certification EOH has received Top Employer certification from the Top Employers Institute, the global authority on recognising excellence in people practices. The accolade demonstrates that EOH is succeeding in building a forward-thinking workplace that allows its diverse people complement to grow and thrive. It also signals that the Group is well-equipped to implement its growth strategy in 2023. Update on the Capital Raise As previously announced at EOH’s FY2022 results presentation, EOH intends to proceed with the Capital Raise to raise an aggregate amount of R600 million by way of a R500 million Rights Offer and through a R100 million Specific Issue. On 13 December 2022 EOH shareholders unanimously approved all of the resolutions required for the implementation of the Capital Raise. The Group is now in a position to implement the Capital Raise. It is intended that a finalisation announcement providing salient details of the Rights Offer will be released on or about Thursday, 19 January 2023. The Rights Offer subscription period is currently expected to open on or about Monday, 30 January2023 and close on or about Friday, 10 February 2023. Immediately following the closing of the Rights Offer, Lebashe Investment Group will subscribe for additional EOH shares at the Rights Offer price for an aggregate subscription price of R100 million pursuant to the Specific Issue. Significant interest has been shown in the Rights Offer which we expect to be fully de-risked through a combination of irrevocable commitments to follow rights and underwriting commitments at the time of launch. Outlook Whilst the Group has continued to deliver on its strategy and show growth from a top line level and strong momentum on operating profit, the Group remains cautious about the local and global economic and political environment. The Board and Management continue to monitor these issues regularly to ensure that EOH remains agile as a Group. The financial information contained in this pre-closing stakeholder update has not been reviewed nor reported on by PricewaterhouseCoopers Inc., the Group's independent external auditors. 17 January 2023 Sponsor Java Capital