LAKE CHARLES, La., Sept. 2, 2020 /PRNewswire/ -- The 2020 hurricane season is off to a record pace with 13 named storms—the most since weather satellites began tracking them in 1966—according to the National Oceanic and Atmospheric Administration. Coupled with a pandemic, the way Louisianans rebuild after Hurricane Laura will look much different in the coming weeks.
As COVID-19 has impacted nearly every aspect of daily life, social distancing directives are top of mind as many consider their response to disasters. In fact, a quarter of Americans said they're not comfortable meeting with contractors, insurance claims adjusters, tree removal services or other necessary home improvement professionals amid COVID-19, according to a national Allstate studyi.
"COVID-19 advanced the implementation of Allstate's claims technology while also using new safety standards for our customers," says Allstate Chief Claims Officer Eric Brandt. "We're making sure our customers are in Good Hands as always, but in a hands-free environment."
Here is how Allstate is helping customers rebuild their lives while keeping them safe:
While the pandemic creates new challenges amidst a historic hurricane, the speed and quality of Allstate's world-class customer claims service remains the same. For nearly 90 years, Allstate has helped customers rebuild their lives after catastrophes and recover from life's uncertainties.
Note: More images of Allstate's National Catastrophe Team in action during Hurricane Laura recovery are available on www.allstatenewsroom.com.
i Survey Methodology:This poll was conducted by Morning Consult on behalf of Allstate between June 24 – 26, 2020, among a national sample of 2,200 adults. The interviews were conducted online, and the data were weighted to approximate a target sample of adults based on age, educational attainment, gender, race, and region. Results from the full survey have a margin of error of +/- 2%.
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SOURCE Allstate