New Global Survey Shows How Businesses Are Operating and Prioritizing in COVID-19 Pandemic
PALO ALTO, Calif.--(BUSINESS WIRE)-- According to new research by VMware, Inc. (NYSE: VMW), organizations have benefitted from the use of modern applications to adapt and maintain agility and reliability during the COVID-19 pandemic. The global study, which was conducted in March and April 2020, also reveals improved perceptions of alignment across app developers, IT and business decision makers as they collaborate to help their organizations operate amid the pandemic. Additionally, it captures the traits that the most successful organizations are adopting to better their digital experiences.
For years now, businesses have been on a mission to digitally transform themselves and their operations. This year’s global pandemic served as a barometer for the true state of that digital transformation. And the results, according to VMware’s “Successful Digital Transformation: Apps At The Ready” report are less dire than expected: only 2% of all respondents said digital transformation efforts have not been successful in any way. Key to that success has been technology which provides the foundation for any transformation initiative or app/software development project. Organizations that can modernize the tools at their disposal will see their chances of success increase.
“The speed that organizations moved their engagement to digital channels during the pandemic signals the critical importance of modern applications,” said Sumit Dhawan, senior vice president and chief customer experience officer, VMware. “Businesses need to do more than transform capabilities to deliver digital experiences for customers and for employees. Ultimately, it is about cultivating software-minded leadership, driving alignment among app developers, IT and the business, and adopting strategic technology platforms to thrive.”
Three Key Findings from the Research
Modern Applications Can Help Organizations Succeed During the Pandemic
Modern apps are not only helping organizations operate and maintain their agility and reliability during the pandemic, they are furthering digital transformation efforts too.
Pandemic Shifts People’s Mindsets and Perceptions of their Organizations
Respondents described their companies, priorities and team working relationships differently before the pandemic than during the pandemic. Alignment between different departments is a crucial driver of success in the best of times. During this pandemic, its importance increases exponentially.
Software-Minded Leaders, Modern Tools and Agile Processes Help Improve Digital Experience
According to the research, organizations seeking to thrive in this digital world should adopt tech savvy leadership, modern app/software development processes, and modern developer tools to successfully deliver net-new apps and update/upgrade existing apps into production.
Methodology
The VMware “Successful Digital Transformation: Apps At The Ready” report is based on a survey of 5,000 business decision makers, IT decision makers and app developers at mid- to large-sized organizations in 17 countries around the world. Vanson Bourne conducted the survey in March and April 2020.
Additional Resources
About VMware
VMware software powers the world’s complex digital infrastructure. The company’s cloud, app modernization, networking, security, and digital workspace offerings help customers deliver any application on any cloud across any device. Headquartered in Palo Alto, California, VMware is committed to being a force for good, from its breakthrough technology innovations to its global impact. For more information, please visit https://www.vmware.com/company.html.
*US/UK only respondents (a total of 1,050) across these categories answered the survey prior to and during pandemic shelter-in-place orders.
View source version on businesswire.com: https://www.businesswire.com/news/home/20200630005272/en/
Eloy OntiverosVMware Global Communications 1.650.427.6145 eontiveros@vmware.com
Emily Mullen Archetype for VMware 1.212.331.8422 emily.mullen@archetype.co
Source: VMware, Inc.