New enhancements continue the bank’s efforts over the last decade to give customers more access and value
NEW YORK--(BUSINESS WIRE)-- Chase has helped more than two million customers save on overdraft service fees through new enhancements to checking accounts that give them more flexibility when they are just a little short on any given day, the bank announced today.
Earlier this year, Chase made several new enhancements to checking accounts:
Continuing with the enhancements made this year, in 2022 the bank will provide more ways for consumers to avoid overdraft fees by enhancing its services to include:
These continue the enhancements Chase has made over the last decade, including rolling out Chase Secure Banking, a no-overdraft service fee bank account, eliminating additional fees for accounts that are continuously overdrawn, and processing customer’s debits in the same order they see on Chase.com and the Chase Mobile app.
Increasing the cushion to $50 from $5 has helped many Chase customers who didn’t expect a check or electronic payment to post, or just don’t have enough money in their checking account.
Customers value access to overdraft services so that they can avoid late fees when making payments on important bills like utilities and rent, avoid negative impacts to their credit score, and can continue making every day purchases like groceries with debit card coverage. And now with the $50 cushion, they can continue to have access to the service without incurring overdraft service fees as long as their account isn’t more than $50 overdrawn at the end of the business day.
“We work to make our products better for customers every day. These changes have already provided the extra support to more than two million customers who have avoided on average $60 in fees waiting for their paycheck to hit or are just a little short in funds that day,” said Jennifer Roberts, CEO of Consumer Banking at Chase.”
“We know that customers incur late fees on important bills. With overdraft, we help our customers avoid late fees and potential negative impacts to their credit score, and with debit card coverage customers can continue making purchases with their debit card.”
Chase customers can avoid or reduce overdraft service fees by:
These new enhancements build on Chase’s ongoing commitment to improve customers’ financial health in person and online. From more than 100 Community Managers working in new Chase Community Centers and branches, to new tools and content on chase.com/financialgoals, Chase provides the education to help consumers manage their budget, grow savings and build credit.
Chase continues to look for ways to help customers manage their money. To learn more or check for updates, please visit: chase.com/overdraft
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Media contact Elizabeth Seymourelizabeth.c.seymour@jpmorgan.com
Source: JPMorgan Chase & Co.