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Verizon Business #1 in J.D. Power Small Business Wireline Customer Satisfaction 5th year in a row

Published: 2023-07-06 14:00:00 ET

NEW YORK, July 06, 2023 (GLOBE NEWSWIRE) -- For the fifth consecutive year, Verizon Business has been awarded #1 in customer satisfaction for Small Business Wireline Services, according to the J.D. Power 2023 U.S. Business Wireline Satisfaction Study. Combined with Verizon Business’ #1 ranking for customer satisfaction in Small Business Wireless Services as well, it is clear that Verizon Business’ customer centric approach is succeeding.

According to the J.D. Power 2023 U.S. Business Wireline Satisfaction Study, Verizon Business ranked first in five out of six of the study’s factors within the small business segment, including performance and reliability, cost of service, communications, sales representatives and account executives, and customer service.

“This recognition from J.D. Power, one of the most respected consumer insights organizations in the world, is further testament to Verizon Business’s dedication to customer first approach and our continuous effort to enhance services for small businesses,” said Aparna Khurjekar, Chief Revenue Officer, Business Markets & SaaS, Verizon Business. “Verizon Business is committed to supporting the small business community, and winning the award for the fifth year in a row is a validation of the hard work we do on behalf of our customers.”

The J.D. Power Business Wireline Satisfaction Study measures business customer satisfaction with voice and data services. The findings include responses from more than 1,514 small businesses, defined as businesses with 1-19 employees, across the U.S.

For more information on Verizon’s Small Business Solutions, visit https://www.verizon.com/business/solutions/small-business/

Media Contact:Sarah Heinz347-931-6300sarah.heinz@verizon.com

Source: Verizon Sourcing LLC

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Performance results were prepared by Enhanced Investments, and have not been compiled, reviewed or audited by an independent accountant. Performance estimates are subject to future adjustment and revision. Investors should be aware that a loss of investment is possible. Account holdings are for illustrative purposes only and are not investment recommendations. Additional information, including (i) the calculation methodology; and (ii) a list showing the contribution of each holding to the portfolio’s performance during the time period will be provided upon request.
All statements made via social media sites sponsored or maintained by Enhanced Investments and its affiliates are for informational purposes only and do not constitute a comprehensive description of Enhanced Investments' investment advisory services.
Certain investments are not suitable for all investors. Before investing, consider your investment objectives and applicable fees. The rate of return on investments can vary widely over time, especially for long term investments. Investment losses are possible, including the potential loss of all amounts invested. Information provided by Enhanced Investments is for informational and general educational purposes only and is not investment or financial advice.