FAIRFAX, Va., June 22, 2021 /PRNewswire/ -- The Robotic Process Automation Initiative (RPA) at The Center for Business Civic Engagement at George Mason University today released its first research paper entitled, "The Promise of RPA for the Public Sector," outlining RPA technology for non-IT experts and illustrating its history and how it is being utilized.
New research report shows government can work more effectively and efficiency with Robotic Process Automation (RPA)"This is the first comprehensive explanation for RPA technology and how it can be used to make the public sector more effective, efficient and better serve stakeholders," co-author and Center Director Dr. David Rehr said. "We want to give people a better understanding of the everyday opportunities and practicalities of using RPA at all levels of government."
Co-author Dorin Munteanu, principal researcher, added: "Innovative public sector employees are using RPA technology to reduce mundane repetitive tasks so they can focus on higher value uses of their time. We see studies finding that employees have higher work satisfaction, optimistic morale and a better quality of life when RPA is applied."
Key recommendations from the research include:
"We have shared findings from the research with public sector leaders and have urged them to share with appropriate staff to generate more ideas and practices to maximize use for good of this tremendous technology," continued Dr. Rehr. "Acceleration of use will make our government work even better, use resources efficiently and improve constituent trust of public sector institutions."
Media interested in learning more about the RPA Initiative and its research paper entitled, "The Promise of RPA for the Public Sector," should contact:
Dr. David RehrGeorge Mason Universitydrher@gmu.edu703-819-9396
The RPA Initiative at the Center for Business Civic Engagement at the Schar School of Policy and Government, George Mason University, was founded in partnership with UiPath (NYSE: PATH), a leading enterprise automation software company.
The mission of the Initiative is to research, educate, and communicate how the adoption of this technology can improve productivity, operations and service delivery of public sector organizations. The Initiative will also study and recommend possible governance models and public policy initiatives for RPA deployment in the context of the broader economic outlook and the future of work. As part of its mission, the RPA initiative will take a multi-disciplinary approach to provide points of view on how RPA can help tackle both traditional and novel challenges of the public sector.
SOURCE George Mason University Center for Business Civic Engagement; RPA Paper