Yext simplifies how organizations generate experiences for any customer on any digital channel at scale
Highly anticipated Yext Chat now available—enabling any business to leverage AI and create tailored customer experiences using conversational, natural language
NEW YORK--(BUSINESS WIRE)-- Yext, Inc. (NYSE: YEXT), a leading digital experience platform, today announced the general availability of Summer ‘23 Release. With the new capabilities, businesses can use AI to accelerate their success building consumer-grade digital experiences.
Generative AI is a generational shift in technology platforms so significant that companies of all sizes and industries are piloting how best to use it. Yet, many businesses lack the specialized, technical expertise to realize its transformational power.
Yext's latest seasonal release features DXP enhancements that simplify how companies generate experiences for any customer across both owned and third-party channels at scale. Summer ‘23 DXP highlights include:
Yext incorporates the latest AI capabilities throughout the entire DXP, which is open and model agnostic. Summer ‘23 furthers how businesses of all technical experience levels can leverage AI to generate customer experiences at scale. Whether that means helping a company develop its own model, or leverage one of the industry’s best LLMs, Yext offers the trusted path to use the best technology for their needs.
"Companies are struggling to meet new market demands and expectations," said Marc Ferrentino, president and chief operating officer, Yext. "The greatest advantage for any business is to deliver indispensable experiences to prospects, customers, and employees. With Yext, any organization can leverage leading AI technologies to deliver groundbreaking experiences all from a single digital experience platform."
About Yext
Yext (NYSE: YEXT) helps organizations build digital experiences across any channel on our open and composable platform. The Yext Digital Experience Platform collects and organizes content to deliver AI-led experiences for any organization’s customers, employees, or partners. For more than 15 years, thousands of companies worldwide have trusted Yext to create seamless customer experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20230731891238/en/
Investor Relations ir@yext.com
Media pr@yext.com
Source: Yext, Inc.