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Mastercard reported for 2020 q4

Published: 2021-01-28 00:00:00 ET (Before Market Open)
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EX-99.1 2 ma12312020-exx991xearnings.htm EX-99.1 Document

Earnings Release
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Mastercard Incorporated Reports Fourth-Quarter and Full-Year 2020 Financial Results

•Fourth-quarter net income of $1.8 billion, or diluted earnings per share (EPS) of $1.78
•Fourth-quarter adjusted net income of $1.6 billion, or adjusted diluted EPS of $1.64
•Fourth-quarter net revenue of $4.1 billion, a decrease of 7%, on both an as reported and a currency-neutral basis
•Fourth-quarter gross dollar volume up 1% and purchase volume up 3%
Purchase, NY - January28, 2021 - Mastercard Incorporated (NYSE: MA) today announced financial results for the fourth-quarter and full-year 2020.
“The momentum we bring into 2021 reflects how our employees stepped up to the challenges of last year. Our payments solutions, services and insights supported our customers and consumers as they navigated through the pandemic,” said Michael Miebach, Mastercard CEO. “During the quarter, we expanded key partnerships around the globe and our acquisition of Finicity added to our Open Banking portfolio. We are encouraged by the availability of effective vaccines, and we remain focused on the innovations that will enrich the digital experience, strengthen security and trust, and enable choice through our multi-rail platform, all of which position us well for the future.”
Quarterly Results
Fourth-Quarter Operating ResultsIncrease / (Decrease)
$ in billions, except per share data

Q4 2020Q4 2019Reported GAAPCurrency-neutral
Net revenue$4.1$4.4(7)%(7)%
Operating expenses$2.1$2.02%2%
Operating income$2.1$2.4(14)%(14)%
Operating margin49.9%54.4%(4.4) ppt(4.3) ppt
Effective income tax rate17.6%15.1%2.5 ppt2.4 ppt
Net income$1.8$2.1(15)%(15)%
Diluted EPS$1.78$2.07(14)%(14)%
Key Fourth-Quarter Non-GAAP Results 1
Increase / (Decrease)
$ in billions, except per share data

Q4 2020Q4 2019As adjustedCurrency-neutral
Net revenue$4.1$4.4(7)%(7)%
Adjusted operating expenses$2.0$2.0—%—%
Adjusted operating margin51.0%54.4%(3.3) ppt(3.2) ppt
Adj. effective income tax rate17.5%15.9%1.5 ppt1.5 ppt
Adjusted net income$1.6$2.0(17)%(17)%
Adjusted diluted EPS$1.64$1.96(16)%(16)%
1. The Key Fourth-Quarter Non-GAAP Results exclude the impact of gains and losses on the company’s equity investments, special items as described on page 11 (“Fourth-Quarter Special Items”) and/or currency. See page 11 for the company’s non-GAAP adjustments and the reconciliation to GAAP reported amounts.


Q4 2020 Key Business Drivers
(YoY growth)
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Gross dollar volume
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Cross-border volume2
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Switched transactions2
(local currency basis)(local currency basis)
up 1%down 29%up 4%
2. Growth rates normalized to eliminate the effects of differing switching and carryover days between periods.

The following additional details are provided to aid in understanding Mastercard’s fourth-quarter 2020 results, versus the year-ago period:
•Net revenue decreased 7%, on both an as reported and a currency-neutral basis, which reflects the impacts of COVID-19 and includes a 1 percentage point benefit from acquisitions. The decline was driven by the impact of the following factors:
◦Cross-border volume decline of 29% on a local currency basis.
◦Rebates and incentives were flat, but grew 1% on a currency-neutral basis.
◦These decreases to net revenue were partially offset by:
◦Gross dollar volume growth of 1%, on a local currency basis, to $1.7 trillion.
◦Switched transactions growth of 4%.
◦Other revenues growth of 16%, or 17% on a currency-neutral basis. This includes a 1 percentage point increase due to acquisitions. The remaining growth was driven primarily by the company’s Cyber & Intelligence and Data & Services solutions.
•Total operating expenses increased 2%. Excluding the impact of Fourth-Quarter Special Items, adjusted operating expenses were flat on both an as adjusted and a currency-neutral basis. This includes 3 percentage points of growth from acquisitions. Excluding acquisitions, expenses decreased 3% primarily related to lower advertising and marketing, travel and professional fee spend.
•Other income (expense) was favorable $34 million versus the year-ago period, primarily due to higher net unrealized gains recorded on equity investments in the current period versus the prior period. Excluding this activity, adjusted other income (expense) was unfavorable by $67 million versus the year-ago period, primarily due to increased interest expense related to debt issuances in the current year and lower investment income.
•The effective tax rate for the fourth quarter of 2020 was 17.6%, versus 15.1% for the comparable period in 2019. The adjusted effective tax rate for the fourth quarter of 2020 was 17.5%, versus 15.9% for the comparable period in 2019, primarily due to the company’s geographic mix of earnings.
•As of December31, 2020, the company’s customers had issued 2.8 billion Mastercard and Maestro-branded cards.
Return of Capital to Shareholders
During the fourth quarter of 2020, Mastercard repurchased approximately 3.1 million shares at a cost of $1.0 billion and paid $399 million in dividends. Quarter-to-date through January 26, the company repurchased approximately 1.0 million shares at a cost of $356 million, which leaves $9.5 billion remaining under the current repurchase program authorizations.
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Full-Year Results
Full-Year Operating ResultsIncrease / (decrease)
$ in billions, except per share data

20202019Reported GAAPCurrency-neutral
Net revenue$15.3$16.9(9)%(8)%
Operating expenses$7.2$7.2—%1%
Operating income$8.1$9.7(16)%(15)%
Operating margin52.8%57.2%(4.4) ppt(4.1) ppt
Effective income tax rate17.4%16.6%0.8 ppt1.0 ppt
Net income$6.4$8.1(21)%(20)%
Diluted EPS$6.37$7.94(20)%(19)%
Key Full-Year Non-GAAP Results 1
Increase / (decrease)
$ in billions, except per share data20202019As adjustedCurrency-neutral
Net revenue$15.3$16.9(9)%(8)%
Adjusted operating expenses$7.1$7.2(1)%(1)%
Adjusted operating margin53.3%57.2%(4.0) ppt(3.7) ppt
Adj. effective income tax rate17.2%17.0%0.2 ppt0.3 ppt
Adjusted net income$6.5$7.9(19)%(17)%
Adjusted diluted EPS$6.43$7.77(17)%(16)%
1. The Key Full-Year Non-GAAP Results exclude the impact of gains and losses on the company’s equity investments, special items as described on page 12 (“Full-Year Special Items”) and/or currency. See page 12 for the company’s non-GAAP adjustments and the reconciliation to GAAP reported amounts.
Full-Year 2020 Key Business Drivers
(YoY growth)
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Gross dollar volume
image131a.jpg
Cross-border volume2
image141a.jpg
Switched Transactions2
(local currency basis)(local currency basis)
flatdown 29%up 3%
2. Growth rates normalized to eliminate the effects of differing switching and carryover days between periods.
The following additional details are provided to aid in understanding Mastercard’s full-year 2020 results, versus the year-ago period:
•Net revenue decreased 9%, or 8% on a currency-neutral basis, which reflects the impacts of COVID-19 and includes a 1 percentage point benefit from acquisitions. Gross dollar volume of $6.3 trillion was flat on a local currency basis. The net revenue decline was driven by the impact of the following factors:
◦Cross-border volume decline of 29% on a local currency basis.
◦Rebates and incentives growth of 3%, or 4% on a currency-neutral basis, primarily due to new and renewed deals.
◦These decreases to net revenue were partially offset by:
▪Switched transactions growth of 3%.
▪Other revenues growth of 14%, or 15% on a currency-neutral basis. This includes a 3 percentage point increase due to acquisitions. The remaining growth was driven primarily by the company’s Cyber & Intelligence and Data & Services solutions.

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•Total operating expenses were flat. Excluding the impact of Full-Year Special Items, adjusted operating expenses decreased 1%, on both an as adjusted and a currency-neutral basis. This decrease includes 4 percentage points of growth from acquisitions. Excluding acquisitions, expenses decreased 5% primarily related to lower advertising and marketing, travel and professional fee spend, partially offset by higher personnel costs to support the company’s continued investment in its strategic initiatives.
•Other income (expense) was unfavorable $388 million versus the year-ago period, in part due to lower net unrealized gains recorded on equity investments in the current period versus the prior period. Excluding this activity, adjusted other income (expense) was unfavorable by $251 million versus the year-ago period, primarily due to increased interest expense related to recent debt issuances and lower investment income.
•The effective tax rate for 2020 was 17.4%, versus 16.6% in 2019. The adjusted effective tax rate for 2020 was 17.2%, versus 17.0% in 2019, primarily due to a discrete tax benefit related to a favorable court ruling in 2019.
Return of Capital to Shareholders
For the full year 2020, Mastercard repurchased approximately 14.3 million shares at a cost of $4.5 billion and paid $1.6 billion in dividends.
Fourth-Quarter and Full-Year 2020 Financial Results Conference Call Details
At 9:00 a.m. ET today, the company will host a conference call to discuss its fourth-quarter and full-year 2020 results. The dial-in information for this call is 833-714-0894 (within the U.S.) and 778-560-2664 (outside the U.S.). A replay of the call will be available for 30 days and can be accessed by dialing 800-585-8367 (within the U.S.) and 416-621-4642 (outside the U.S.), using passcode 5773008.

A live audio webcast of this call, along with presentation slides, can also be accessed through the Investor Relations section of the company’s website at investor.mastercard.com.
Forward-Looking Statements
This press release contains forward-looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts may be forward-looking statements. When used in this press release, the words “believe”, “expect”, “could”, “may”, “would”, “will”, “trend” and similar words are intended to identify forward-looking statements. Examples of forward-looking statements include, but are not limited to, statements that relate to Mastercard’s future prospects, developments and business strategies. We caution you to not place undue reliance on these forward-looking statements, as they speak only as of the date they are made. Except for the company’s ongoing obligations under the U.S. federal securities laws, the company does not intend to update or otherwise revise the forward-looking information to reflect actual results of operations, changes in financial condition, changes in estimates, expectations or assumptions, changes in general economic or industry conditions or other circumstances arising and/or existing since the preparation of this press release or to reflect the occurrence of any unanticipated events.
Many factors and uncertainties relating to our operations and business environment, all of which are difficult to predict and many of which are outside of our control, influence whether any forward-looking statements can or will be achieved. Any one of those factors could cause our actual results to differ materially from those expressed or implied in writing in any forward-looking statements made by Mastercard or on its behalf, including, but not limited to, the following factors:
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•regulation directly related to the payments industry (including regulatory, legislative and litigation activity with respect to interchange rates and surcharging)
•the impact of preferential or protective government actions
•regulation of privacy, data, security and the digital economy
•regulation that directly or indirectly applies to us based on our participation in the global payments industry (including anti-money laundering, counter financing of terrorism, economic sanctions and anti-corruption; account-based payment systems and issuer practice regulation)
•the impact of changes in tax laws, as well as regulations and interpretations of such laws or challenges to our tax positions
•potential or incurred liability and limitations on business related to any litigation or litigation settlements
•the impact of competition in the global payments industry (including disintermediation and pricing pressure)
•the challenges relating to rapid technological developments and changes
•the challenges relating to operating real-time account-based payment system and to working with new customers and end users
•the impact of information security incidents, account data breaches or service disruptions
•issues related to our relationships with our financial institution customers (including loss of substantial business from significant customers, competitor relationships with our customers and banking industry consolidation), merchants and governments
•exposure to loss or illiquidity due to our role as guarantor and other contractual obligations
•the impact of global economic, political, financial and societal events and conditions, including adverse currency fluctuations and foreign exchange controls
•the impact of the coronavirus (COVID-19) outbreak and measures taken in response to the outbreak
•reputational impact, including impact related to brand perception and lack of visibility of our brands in products and services
•the inability to attract, hire and retain a highly qualified and diverse workforce, or maintain our corporate culture
•issues related to acquisition integration, strategic investments and entry into new businesses
•issues related to our ClassA common stock and corporate governance structure
For additional information on these and other factors that could cause the company’s actual results to differ materially from expected results, please see the company’s filings with the Securities and Exchange Commission, including the company’s Annual Report on Form 10-K for the year ended December31, 2019 and any subsequent reports on Forms 10-Q and 8-K.
About Mastercard Incorporated
Mastercard (NYSE: MA), www.mastercard.com, is a technology company in the global payments industry. Our global payments processing network connects consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities - such as shopping, traveling, running a business and managing finances - easier, more secure and more efficient for everyone. Follow us on Twitter @MastercardNews, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.


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Contacts:
Investor Relations:Media Relations:
Warren Kneeshaw or Gina AccordinoSeth Eisen
investor.relations@mastercard.comSeth.Eisen@mastercard.com
914-249-4565914-249-3153
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Consolidated Statement of Operations (Unaudited)
Three Months Ended December 31,Twelve Months Ended December 31,
2020201920202019
(inmillions,exceptpersharedata)
Net Revenue$4,120$4,414$15,301$16,883
Operating Expenses
General and administrative1,6251,5795,9105,763
Advertising and marketing242290657934
Depreciation and amortization150146580522
Provision for litigation45—73—
Total operating expenses2,0622,0157,2207,219
Operating income2,0582,3998,0819,664
Other Income (Expense)
Investment income(3)202497
Gains (losses) on equity investments, net22011930167
Interest expense(105)(64)(380)(224)
Other income (expense), net(2)1527
Total other income (expense)11076(321)67
Income before income taxes2,1682,4757,7609,731
Income tax expense3833751,3491,613
Net Income$1,785$2,100$6,411$8,118
Basic Earnings per Share$1.79$2.08$6.40$7.98
Basic weighted-average shares outstanding9961,0081,0021,017
Diluted Earnings per Share$1.78$2.07$6.37$7.94
Diluted weighted-average shares outstanding1,0011,0131,0061,022
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Consolidated Balance Sheet (Unaudited)
December 31, 2020December 31, 2019
(inmillions,exceptper sharedata)
Assets
Current assets:
Cash and cash equivalents$10,113$6,988
Restricted cash for litigation settlement586584
Investments483688
Accounts receivable2,6462,514
Settlement due from customers1,7062,995
Restricted security deposits held for customers1,6961,370
Prepaid expenses and other current assets1,8831,763
Total current assets19,11316,902
Property, equipment and right-of-use assets, net1,9021,828
Deferred income taxes491543
Goodwill4,9604,021
Other intangible assets, net1,7531,417
Other assets5,3654,525
Total Assets$33,584$29,236
Liabilities, Redeemable Non-controlling Interests and Equity
Current liabilities:
Accounts payable$527$489
Settlement due to customers1,4752,714
Restricted security deposits held for customers1,6961,370
Accrued litigation842914
Accrued expenses5,4305,489
Current portion of long-term debt649—
Other current liabilities1,228928
Total current liabilities11,84711,904
Long-term debt12,0238,527
Deferred income taxes8685
Other liabilities3,1112,729
Total Liabilities27,06723,245
Commitments and Contingencies
Redeemable Non-controlling Interests2974
Stockholders’ Equity
ClassA common stock, $0.0001 par value; authorized 3,000 shares, 1396 and 1,391 shares issued and 987 and 996 shares outstanding, respectively
——
Class B common stock, $0.0001 par value; authorized 1,200 shares, 8 and 11 shares issued and outstanding, respectively
——
Additional paid-in-capital4,9824,787
ClassA treasury stock, at cost, 409 and 395 shares, respectively(36,658)(32,205)
Retained earnings38,74733,984
Accumulated other comprehensive income (loss)(680)(673)
Mastercard Incorporated Stockholders' Equity
6,3915,893
Non-controlling interests9724
Total Equity6,4885,917
Total Liabilities, Redeemable Non-controlling Interests and Equity$33,584$29,236
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Consolidated Statement of Cash Flows (Unaudited)
For the Years Ended December 31,
20202019
(in millions)
Operating Activities
Net income$6,411$8,118
Adjustments to reconcile net income to net cash provided by operating activities:
Amortization of customer and merchant incentives1,0721,141
Depreciation and amortization580522
(Gains) losses on equity investments, net(30)(167)
Share-based compensation254250
Deferred income taxes73(7)
Other1424
Changes in operating assets and liabilities:
Accounts receivable(86)(246)
Income taxes receivable(2)(202)
Settlement due from customers1,288(444)
Prepaid expenses(1,552)(1,661)
Accrued litigation and legal settlements(73)(662)
Restricted security deposits held for customers326290
Accounts payable26(42)
Settlement due to customers(1,242)477
Accrued expenses(114)657
Long-term taxes payable(37)2
Net change in other assets and liabilities316133
Net cash provided by operating activities7,2248,183
Investing Activities
Purchases of investment securities available-for-sale(220)(643)
Purchases of investments held-to-maturity(198)(215)
Proceeds from sales of investment securities available-for-sale3611,098
Proceeds from maturities of investment securities available-for-sale140376
Proceeds from maturities of investments held-to-maturity121383
Purchases of property and equipment(339)(422)
Capitalized software(369)(306)
Purchases of equity investments(214)(467)
Acquisition of businesses, net of cash acquired(989)(1,440)
Settlement of interest rate derivative contracts(175)—
Other investing activities3(4)
Net cash used in investing activities(1,879)(1,640)
Financing Activities
Purchases of treasury stock(4,473)(6,497)
Dividends paid(1,605)(1,345)
Proceeds from debt, net3,9592,724
Payment of debt—(500)
Acquisition of redeemable non-controlling interests(49)—
Contingent consideration paid—(199)
Tax withholdings related to share-based payments(150)(161)
Cash proceeds from exercise of stock options97126
Other financing activities69(15)
Net cash used in financing activities(2,152)(5,867)
Effect of exchange rate changes on cash, cash equivalents, restricted cash and restricted cash equivalents257(44)
Net increase in cash, cash equivalents, restricted cash and restricted cash equivalents3,450632
Cash, cash equivalents, restricted cash and restricted cash equivalents - beginning of period8,9698,337
Cash, cash equivalents, restricted cash and restricted cash equivalents - end of period$12,419$8,969
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Non-GAAP Financial Information
Mastercard discloses the following non-GAAP financial measures: adjusted operating expenses, adjusted operating margin, adjusted other income (expense), adjusted effective income tax rate, adjusted net income and adjusted diluted earnings per share (as well as related applicable growth rates versus the comparable period in the prior year). These non-GAAP financial measures exclude the impact of gains and losses on the company’s equity investments which primarily includes mark-to-market fair value adjustments, impairments and gains and losses upon disposition, as well as the related tax impacts. These non-GAAP financial measures also exclude the impact of special items, where applicable, which represent litigation judgments and settlements and certain one-time items, as well as the related tax impacts. The company excluded these items because management evaluates the underlying operations and performance of the company separately from these recurring and nonrecurring items.
In addition, the company presents growth rates adjusted for the impact of currency, which is a non-GAAP financial measure. Currency-neutral growth rates are calculated by remeasuring the prior period’s results using the current period’s exchange rates for both the translational and transactional impacts on operating results. The impact of currency translation represents the effect of translating operating results where the functional currency is different from the company’s U.S. dollar reporting currency. The impact of the transactional currency represents the effect of converting revenue and expenses occurring in a currency other than the functional currency. The company believes the presentation of currency-neutral growth rates provides relevant information to facilitate an understanding of its operating results.
The company believes that the non-GAAP financial measures presented facilitate an understanding of operating performance and provide a meaningful comparison of its results between periods. The company’s management uses non-GAAP financial measures to, among other things, evaluate its ongoing operations in relation to historical results, for internal planning and forecasting purposes and in the calculation of performance-based compensation.
The company includes reconciliations of the requisite non-GAAP financial measures to the most directly comparable GAAP financial measures. The presentation of non-GAAP financial measures should not be considered in isolation or as a substitute for the company’s related financial results prepared in accordance with GAAP.

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Non-GAAP Reconciliations (QTD)
Three Months Ended December 31, 2020
Operating expensesOperating marginOther Income (Expense)Effective income tax rateNet incomeDiluted earnings per share
($ in millions, except per share data)
Reported - GAAP$2,06249.9%$11017.6%$1,785$1.78
(Gains) losses on equity investments 1
****(220)0.2%(186)(0.19)
Litigation provisions 2
(45)1.1** (0.4)%450.04
Non-GAAP$2,01851.0%$(110)17.5%$1,644$1.64
Three Months Ended December 31, 2019
Operating expensesOperating marginOther Income (Expense)Effective income tax rateNet incomeDiluted earnings per share
($ in millions, except per share data)
Reported - GAAP$2,01554.4%$7615.1%$2,100$2.07
(Gains) losses on equity investments 1
****(119)(0.4)%(92)(0.09)
Tax Act 3
******1.2%(27)(0.03)
Non-GAAP$2,01554.4%$(43)15.9%$1,981$1.96
Three Months Ended December 31, 2020 as compared to the Three Months Ended December 31, 2019
Increase/(Decrease)
Net revenueOperating expensesOperating marginEffective income tax rateNet incomeDiluted earnings per share
Reported - GAAP(7)%2%(4.4) ppt2.5 ppt(15)%(14)%
(Gains) losses on equity investments 1
******0.6 ppt(5)%(6)%
Litigation provisions 2
**(2)%1.1 ppt(0.4) ppt2%2%
Tax Act 3
******(1.2) ppt1%1%
Non-GAAP(7)%—%(3.3) ppt1.5 ppt(17)%(16)%
Currency impact 4
—%—%0.1 ppt(0.1) ppt—%—%
Non-GAAP - currency-neutral(7)%—%(3.2) ppt1.5 ppt(17)%(16)%
Note:Tables may not sum due to rounding.
**Not applicable
Gains and Losses on Equity Investments
1. Q4’20 and Q4’19, net gains of $220 million and $119 million, respectively, were primarily related to unrealized fair market value adjustments on marketable and non-marketable equity securities.
Fourth-Quarter Special Items
2. Q4’20 pre-tax charges of $45 million related to an ongoing confidential legal matter associated with the company’s prepaid cards in the U.K. This matter relates to the company’s historical business and has no impact on current or on-going operations.
3. Q4’19 tax benefit of $27 million related to additional foreign tax credits which can be carried back under the transition rules contained in the final foreign tax credit regulations issued in 2019.
Other Notes
4. Represents the translational and transactional impact of currency.


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Non-GAAP Reconciliations (YTD)
Twelve Months Ended December 31, 2020
Operating expensesOperating marginOther Income (Expense)Effective income tax rateNet incomeDiluted earnings per share
($ in millions, except per share data)
Reported - GAAP$7,22052.8%$(321)17.4%$6,411$6.37
(Gains) losses on equity investments 1
** ** (30)(0.1)%(15)(0.01)
Litigation provisions 2
(73)0.5%** (0.1)%670.07
Non-GAAP$7,14753.3%$(351)17.2%$6,463$6.43
Twelve Months Ended December 31, 2019
Operating expensesOperating marginOther Income (Expense)Effective income tax rateNet incomeDiluted earnings per share
($ in millions, except per share data)
Reported - GAAP$7,21957.2%$6716.6%$8,118$7.94
(Gains) losses on equity investments 1
****(167)(0.2)%(124)(0.12)
Tax act 3
******0.6%(57)(0.06)
Non-GAAP$7,21957.2%$(100)17.0%$7,937$7.77
Twelve Months Ended December 31, 2020 as compared to the Twelve Months Ended December 31, 2019
Increase/(Decrease)
Net revenueOperating expensesOperating marginEffective income tax rateNet incomeDiluted earnings per share
Reported - GAAP(9)%—%(4.4) ppt0.8 ppt(21)%(20)%
(Gains) losses on equity investments 1
******— ppt1%1%
Litigation provisions 2
**(1)%0.5 ppt(0.1) ppt1%1%
Tax act 3
******(0.6) ppt1%1%
Non-GAAP(9)%(1)%(4.0) ppt0.2 ppt(19)%(17)%
Currency impact 4
1%—%0.3 ppt0.2 ppt1%1%
Non-GAAP - currency-neutral(8)%(1)%(3.7) ppt0.3 ppt(17)%(16)%
Note:Tables may not sum due to rounding.
**Not applicable
Gains and Losses on Equity Investments
1. Full-Year 2020 and 2019, net gains of $30 million and $167 million, respectively, were primarily related to unrealized fair market value adjustments on marketable and non-marketable equity securities.
Full-Year Special Items
2. Full-Year 2020 pre-tax charges of $73 million related to estimated attorneys’ fees and litigation settlements with U.K. and Pan-European merchants and an ongoing confidential legal matter associated with the company’s prepaid cards in the U.K. This legal matter relates to the company’s historical business and has no impact on current or on-going operations.
3. Full-Year 2019 net tax benefit of $57 million included a $30million benefit related to a reduction to the 2017 one-time deemed repatriation tax on accumulated foreign earnings resulting from final tax regulations issued in 2019 and a $27million benefit related to additional foreign tax credits which can be carried back under transition rules.
Other Notes
4. Represents the translational and transactional impact of currency.

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Mastercard Incorporated Operating Performance
For the 3 Months Ended December 31, 2020
GDV (Bil.)Growth (USD)Growth (Local)Purchase Volume (Bil.)Growth (Local)Purchase Trans. (Mil.)Purchase Trans. GrowthCash Volume (Bil.)Growth (Local)Cash Trans. (Mil.)Cards (Mil.)
All Mastercard Credit, Charge and Debit Programs
APMEA$5302.0%(0.5)%$3630.7%7,3646.5%$167(2.9)%1,661884
Canada490.5%(0.7)%47(0.6)%728(3.3)%2(3.1)%563
Europe5330.2%1.2%3683.2%11,7258.7%165(2.9)%999651
Latin America108(12.3)%0.3%717.0%3,1763.0%36(10.8)%280234
Worldwide less United States1,220(0.3)%0.3%8502.2%22,9936.7%369(3.8)%2,9451,832
United States5273.9%3.9%4714.9%7,9801.0%57(3.4)%295502
Worldwide1,7471.0%1.4%1,3213.1%30,9735.2%426(3.7)%3,2402,334
Mastercard Credit and Charge Programs
Worldwide less United States560(6.8)%(6.8)%524(6.2)%10,6090.7%36(15.2)%156721
United States237(6.8)%(6.8)%232(5.0)%2,621(6.1)%5(50.0)%6246
Worldwide796(6.8)%(6.8)%756(5.8)%13,230(0.7)%41(21.9)%163966
Mastercard Debit Programs
Worldwide less United States6606.0%7.3%32619.4%12,38412.5%334(2.3)%2,7891,112
United States29114.6%14.6%23916.6%5,3584.9%526.2%289257
Worldwide9508.5%9.4%56518.2%17,74310.1%385(1.3)%3,0781,368
For the 12 Months Ended December 31, 2020
GDV (Bil.)Growth (USD)Growth (Local)Purchase Volume (Bil.)Growth (Local)Purchase Trans. (Mil.)Purchase Trans. GrowthCash Volume (Bil.)Growth (Local)Cash Trans. (Mil.)Cards (Mil.)
All Mastercard Credit, Charge and Debit Programs
APMEA$1,892(2.9)%(2.0)%$1,285(0.8)%26,3954.5%$608(4.4)%6,287884
Canada173(4.2)%(3.2)%166(3.6)%2,674(5.2)%85.7%1863
Europe1,915(1.6)%0.7%1,3001.5%42,6999.7%614(1.0)%3,965651
Latin America376(16.6)%(2.4)%2482.8%11,181(0.2)%128(11.1)%1,032234
Worldwide less United States4,356(3.8)%(0.9)%2,9990.3%82,9496.1%1,357(3.6)%11,3021,832
United States1,9812.3%2.3%1,7452.6%30,098—%237(0.1)%1,206502
Worldwide6,337(2.0)%0.1%4,7431.1%113,0474.4%1,594(3.1)%12,5082,334
Mastercard Credit and Charge Programs
Worldwide less United States2,046(9.7)%(7.1)%1,906(6.9)%38,763(0.3)%140(9.6)%625721
United States861(9.2)%(9.2)%837(7.9)%9,537(7.3)%24(38.8)%25246
Worldwide2,906(9.6)%(7.7)%2,743(7.2)%48,300(1.7)%164(15.4)%650966
Mastercard Debit Programs
Worldwide less United States2,3102.2%5.3%1,09316.0%44,18612.4%1,217(2.8)%10,6771,112
United States1,12113.2%13.2%90814.6%20,5613.7%2137.5%1,181257
Worldwide3,4315.6%7.7%2,00115.4%64,7479.5%1,430(1.4)%11,8581,368
Mastercard Incorporated Operating Performance (continued)
For the 3 Months ended December 31, 2019
GDV (Bil.)Growth (USD)Growth (Local)Purchase Volume (Bil.)Growth (Local)Purchase Trans. (Mil.)Purchase Trans. GrowthCash Volume (Bil.)Growth (Local)Cash Trans. (Mil.)Cards (Mil.)
All Mastercard Credit, Charge and Debit Programs
APMEA$51911.1%11.8%$34710.7%6,91719.3%$17314.1%1,819831
Canada495.2%5.1%475.5%7537.8%2(3.8)%662
Europe53216.1%17.4%35518.5%10,78928.3%17715.2%1,225595
Latin America12310.8%14.6%7919.3%3,08421.9%436.8%320210
Worldwide less United States1,22312.9%14.2%82814.4%21,54223.6%39513.6%3,3691,698
United States5079.0%9.0%44910.0%7,9029.1%592.0%322475
Worldwide1,73011.8%12.6%1,27712.8%29,44519.3%45312.0%3,6922,173
Mastercard Credit and Charge Programs
Worldwide less United States6017.2%9.2%5589.3%10,53616.9%437.9%197697
United States25411.4%11.4%24411.4%2,79312.4%1013.4%9242
Worldwide8558.5%9.8%8019.9%13,32915.9%538.9%206939
Mastercard Debit Programs
Worldwide less United States62219.0%19.4%27126.7%11,00630.7%35114.4%3,1721,001
United States2546.7%6.7%2058.5%5,1097.4%49—%313233
Worldwide87615.2%15.4%47618.1%16,11622.3%40012.4%3,4861,234
For the 12 Months ended December 31, 2019
GDV (Bil.)Growth (USD)Growth (Local)Purchase Volume (Bil.)Growth (Local)Purchase Trans. (Mil.)Purchase Trans. GrowthCash Volume (Bil.)Growth (Local)Cash Trans. (Mil.)Cards (Mil.)
All Mastercard Credit, Charge and Debit Programs
APMEA$1,9498.4%11.9%$1,30110.4%25,24819.8%$64815.2%6,876831
Canada1814.5%6.9%1737.1%2,82111.1%72.1%2262
Europe1,94712.0%18.3%1,30019.8%38,90629.8%64715.4%4,636595
Latin America4519.3%15.4%29220.0%11,20123.4%1597.9%1,192210
Worldwide less United States4,5279.9%14.7%3,06614.9%78,17624.7%1,46114.3%12,7261,698
United States1,9379.5%9.5%1,70110.7%30,1119.9%2371.6%1,318475
Worldwide6,4649.8%13.1%4,76713.4%108,28720.2%1,69812.4%14,0442,173
Mastercard Credit and Charge Programs
Worldwide less United States2,2674.6%9.7%2,10610.0%38,86017.9%1615.9%744697
United States94712.0%12.0%90912.1%10,28713.4%388.7%36242
Worldwide3,2146.7%10.3%3,01410.6%49,14716.9%2006.4%779939
Mastercard Debit Programs
Worldwide less United States2,26015.7%20.2%96027.3%39,31632.4%1,30015.5%11,9831,001
United States9907.3%7.3%7929.2%19,8248.2%1980.4%1,282233
Worldwide3,25013.0%16.0%1,75218.4%59,14023.2%1,49813.2%13,2641,234
APMEA = Asia Pacific / Middle East / Africa
Note that the figures in the preceding tables may not sum due to rounding; growth represents change from the comparable year-ago period.
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13

Footnote
The tables set forth the gross dollar volume (“GDV”), purchase volume, cash volume and the number of purchase transactions, cash transactions and cards on a regional and global basis for Mastercard™-branded cards. Growth rates over prior periods are provided for volume-based data.
Debit transactions on Maestro®and Cirrus®-branded cards and transactions involving brands other than Mastercard are not included in the preceding tables.
For purposes of the table: GDV represents purchase volume plus cash volume and includes the impact of balance transfers and convenience checks; “purchase volume” means the aggregate dollar amount of purchases made with Mastercard-branded cards for the relevant period; and “cash volume” means the aggregate dollar amount of cash disbursements and includes the impact of balance transfers and convenience checks obtained with Mastercard-branded cards for the relevant period. The number of cards includes virtual cards, which are Mastercard-branded payment accounts that do not generally have physical cards associated with them.
The Mastercard payment product is comprised of credit, charge, debit and prepaid programs, and data relating to each type of program is included in the tables. The tables include information with respect to transactions involving Mastercard-branded cards that are not switched by Mastercard and transactions for which Mastercard does not earn significant revenues.
Information denominated in U.S. dollars is calculated by applying an established U.S. dollar/local currency exchange rate for each local currency in which Mastercard volumes are reported. These exchange rates are calculated on a quarterly basis using the average exchange rate for each quarter. Mastercard reports period-over-period rates of change in purchase volume and cash volume on the basis of local currency information, in order to eliminate the impact of changes in the value of currencies against the U.S. dollar in calculating such rates of change.
The data set forth in the GDV, purchase volume, purchase transactions, cash volume and cash transactions columns is provided by Mastercard customers and is subject to verification by Mastercard and partial cross-checking against information provided by Mastercard’s transaction switching systems. The data set forth in the cards columns is provided by Mastercard customers and is subject to certain limited verification by Mastercard. A portion of the data set forth in the cards columns reflects the impact of routine portfolio changes among customers and other practices that may lead to over counting of the underlying data in certain circumstances. All data is subject to revision and amendment by Mastercard or Mastercard’s customers.
Performance information for prior periods can be found in the Investor Relations section of the Mastercard website at investor.mastercard.com.
mclogoa031a.jpg
14
in thousands of USD 2020 q4 2019 q4 change
 
net revenue (1) 4 120 000 4 414 000 -6.7%
operating expenses: general and administrative (2) 1 625 000 1 579 000 +2.9%
operating expenses: advertising and marketing (3) 242 000 290 000 -16.6%
operating expenses: depreciation and amortization (4) 150 000 146 000 +2.7%
operating expenses: provision for litigation (5) 45 000 0
total operating expenses (6) 2 062 000 2 015 000 +2.3%
operating income (7) 2 058 000 2 399 000 -14.2%
other income -expense: investment income (8) -3 000 20 000 -115.0%
other income -expense: gains -losses on equity investments net (9) 220 000 119 000 +84.9%
other income -expense: interest expense (10) -105 000 -64 000
other income -expense: other income -expense net (11) -2 000 1 000 -300.0%
other income -expense: total other income -expense (12) 110 000 76 000 +44.7%
other income -expense: income before income taxes (13) 2 168 000 2 475 000 -12.4%
other income -expense: income tax expense (14) 383 000 375 000 +2.1%
other income -expense: net income (15) 1 785 000 2 100 000 -15.0%
basic earnings per share (16) 1.79 2.08 -13.9%
basic weighted-average shares outstanding (17) 996 1 008 -1.2%
diluted earnings per share (18) 1.78 2.07 -14.0%
diluted weighted-average shares outstanding (19) 1 001 1 013 -1.2%
in thousands of USD 2020 q4   change
 
cash and cash equivalents (1) 10 113 000 6 988 000 +44.7% current assets
restricted cash for litigation settlement (2) 586 000 584 000 +0.3% current assets
investments (3) 483 000 688 000 -29.8% current assets
accounts receivable (4) 2 646 000 2 514 000 +5.3% current assets
settlement due from customers (5) 1 706 000 2 995 000 -43.0% current assets
restricted security deposits held for customers (6) 1 696 000 1 370 000 +23.8% current assets
prepaid expenses and other current assets (7) 1 883 000 1 763 000 +6.8% current assets
total current assets (8) 19 113 000 16 902 000 +13.1% current assets
property equipment and right-of-use assets net (9) 1 902 000 1 828 000 +4.0% noncurrent assets
deferred income taxes (10) 491 000 543 000 -9.6% noncurrent assets
goodwill (11) 4 960 000 4 021 000 +23.4% noncurrent assets
other intangible assets net (12) 1 753 000 1 417 000 +23.7% noncurrent assets
other assets (13) 5 365 000 4 525 000 +18.6% noncurrent assets
total assets (14) 33 584 000 29 236 000 +14.9% noncurrent assets
accounts payable (15) 527 000 489 000 +7.8% liabilities
settlement due to customers (16) 1 475 000 2 714 000 -45.7% liabilities
restricted security deposits held for customers (17) 1 696 000 1 370 000 +23.8% liabilities
accrued litigation (18) 842 000 914 000 -7.9% liabilities
accrued expenses (19) 5 430 000 5 489 000 -1.1% liabilities
current portion of long-term debt (20) 649 000 0 liabilities
other current liabilities (21) 1 228 000 928 000 +32.3% liabilities
total current liabilities (22) 11 847 000 11 904 000 -0.5% liabilities
long-term debt (23) 12 023 000 8 527 000 +41.0% liabilities
deferred income taxes (24) 86 000 85 000 +1.2% liabilities
other liabilities (25) 3 111 000 2 729 000 +14.0% liabilities
total liabilities (26) 27 067 000 23 245 000 +16.4% liabilities
redeemable non-controlling interests (27) 29 000 74 000 -60.8% liabilities
additional paid-in-capital (30) 4 982 000 4 787 000 +4.1% liabilities
classa treasury stock at cost 409 and 395 shares respectively (31) -36 658 000 -32 205 000 liabilities
retained earnings (32) 38 747 000 33 984 000 +14.0% liabilities
accumulated other comprehensive income -loss (33) -680 000 -673 000 liabilities
mastercard incorporated stockholders' equity (34) 6 391 000 5 893 000 +8.5% liabilities
non-controlling interests (35) 97 000 24 000 +304.2% liabilities
total equity (36) 6 488 000 5 917 000 +9.7% liabilities
total liabilities redeemable non-controlling interests and equity (37) 33 584 000 29 236 000 +14.9% liabilities
in thousands of USD 2020 q4 2019 q4 change
 
net income (1) 6 411 000 8 118 000 -21.0%
amortization of customer and merchant incentives (2) 1 072 000 1 141 000 -6.0%
depreciation and amortization (3) 580 000 522 000 +11.1%
-gains losses on equity investments net (4) -30 000 -167 000
share-based compensation (5) 254 000 250 000 +1.6%
deferred income taxes (6) 73 000 -7 000 +100.0%
other (7) 14 000 24 000 -41.7%
accounts receivable (8) -86 000 -246 000
income taxes receivable (9) -2 000 -202 000
settlement due from customers (10) 1 288 000 -444 000 +100.0%
prepaid expenses (11) -1 552 000 -1 661 000
accrued litigation and legal settlements (12) -73 000 -662 000
restricted security deposits held for customers (13) 326 000 290 000 +12.4%
accounts payable (14) 26 000 -42 000 +100.0%
settlement due to customers (15) -1 242 000 477 000 -360.4%
accrued expenses (16) -114 000 657 000 -117.4%
long-term taxes payable (17) -37 000 2 000 -1 950.0%
net change in other assets and liabilities (18) 316 000 133 000 +137.6%
net cash provided by operating activities (19) 7 224 000 8 183 000 -11.7%
purchases of investment securities available-for-sale (20) -220 000 -643 000
purchases of investments held-to-maturity (21) -198 000 -215 000
proceeds from sales of investment securities available-for-sale (22) 361 000 1 098 000 -67.1%
proceeds from maturities of investment securities available-for-sale (23) 140 000 376 000 -62.8%
proceeds from maturities of investments held-to-maturity (24) 121 000 383 000 -68.4%
purchases of property and equipment (25) -339 000 -422 000
capitalized software (26) -369 000 -306 000
purchases of equity investments (27) -214 000 -467 000
acquisition of businesses net of cash acquired (28) -989 000 -1 440 000
settlement of interest rate derivative contracts (29) -175 000 0
other investing activities (30) 3 000 -4 000 +100.0%
net cash used in investing activities (31) -1 879 000 -1 640 000
purchases of treasury stock (32) -4 473 000 -6 497 000
dividends paid (33) -1 605 000 -1 345 000
proceeds from debt net (34) 3 959 000 2 724 000 +45.3%
payment of debt (35) 0 -500 000
acquisition of redeemable non-controlling interests (36) -49 000 0
contingent consideration paid (37) 0 -199 000
tax withholdings related to share-based payments (38) -150 000 -161 000
cash proceeds from exercise of stock options (39) 97 000 126 000 -23.0%
other financing activities (40) 69 000 -15 000 +100.0%
net cash used in financing activities (41) -2 152 000 -5 867 000
effect of exchange rate changes on cash cash equivalents restricted cash and restricted cash equivalents (42) 257 000 -44 000 +100.0%
net increase in cash cash equivalents restricted cash and restricted cash equivalents (43) 3 450 000 632 000 +445.9%
cash cash equivalents restricted cash and restricted cash equivalents - beginning of period (44) 8 969 000 8 337 000 +7.6%
cash cash equivalents restricted cash and restricted cash equivalents - end of period (45) 12 419 000 8 969 000 +38.5%
in thousands of USD 2020 q4 2019 q4 change
 
Revenue 4 120 000 4 414 000 -6.7%
Operating profit 2 058 000 2 399 000 -14.2%
Net income 1 785 000 2 100 000 -15.0%
Depreciation and amortization 473 000 476 150 -0.7%
2020 q3 422 000
2020 q2 376 000
2020 q1 381 000
whole period 1 652 000 1 663 000
 
EPS basic 1.79 2.08 -13.9%
 
 
in thousands of USD 2020 q4   change
 
Total assets 33 584 000 29 236 000 +14.9%