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Icasa orders shutdown of one-time DStv challenger StarSat

Published: 2024-09-20 15:45 +02:00 by Duncan McLeod tag: Broadcasting and Media

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Icasa ordered StarSat to shut down its operations in South Africa by 18 September, but it seems it’s still trading.
StarSat, a Chinese-owned company that launched a direct challenge 15 years ago to MultiChoice Group’s DStv, has been ordered to shut down.

Communications regulator Icasa confirmed in a statement on Friday that StarSat, which was launched by On Digital Media (ODM) in 2008 as TopTV , failed to renew its operating licence, and suggested that as a result, the company is exiting the local market.

However, the company’s website at starsat.co.za remains operational, and a call to the call centre number listed there was answered within seconds. When TechCentral asked an agent if it was still possible to sign up for the satellite-based service, the publication was assured that we could indeed sign up.

StarSat is owned by StarTimes Group, a Chinese company founded in 1998 by Pang Xinxing

StarSat/TopTV attempted to provide a compelling alternative to DStv in South Africa but failed to gain much traction, especially in the absence of a comprehensive sports offering to rival MultiChoice’s SuperSport.

StarSat appears now to be controlled by StarTimes Group, a Chinese company founded in 1998 by Pang Xinxing that serves viewers in markets across Africa.

In its statement on Friday, Icasa said ODM held an individual broadcasting service licence for the provision of a commercial subscription television broadcasting service. This licence was issued on 9 July 2008 for a 15-year period that expired on 8 July 2023. But ODM “failed to submit a licence renewal application within the required timeframe set by the Electronic Communications Act and related regulations”, Icasa said.

“The legislation requires a licensee that holds an individual broadcasting service licence to submit its renewal application to the authority no earlier than 12 months and no later than six months prior to the expiry of the licence,” it said.

Expired

“Despite numerous reminders, ODM submitted its licence renewal application after the expiry date on 10 November 2023. The authority does not have the legislative or regulatory mandate to consider a renewal application for a licence that has already expired,” the regulator added.

Despite this, legislation gives Icasa the discretion to allow a licensee to continue to operate as it winds up its affairs so as to protect its customers. It said it did this last October and then wrote to ODM and requested further information, including how much time it needed to wind up its affairs and asked for its plan to inform subscribers of this.

“No answer to these questions was received. Accordingly, on the above-mentioned basis, on 18 March 2024 the authority decided that ODM should wind up its affairs and cease providing broadcasting services by 18 September 2024, and further inform its subscribers [of this fact].”

Seeking comment on Friday, TechCentral was told by a personal assistant to the management team at StarSat that no one was available to comment and that we should call back on Monday. – © 2024 NewsCentral Media

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