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TCS | Discovery Bank CEO Hylton Kallner on tech, AI and the future of banking

Published: 2025-03-23 17:30 +02:00 by TechCentral tag: Banking

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Discovery Bank CEO Hylton Kallner believes technology is fundamental to the company’s success.

Kallner, an actuary who joined Discovery in its early days as a medical insurance company and who has held various senior leadership roles over the years, tells TechCentral editor Duncan McLeod about the group’s decision to launch a bank when it did. He shares how the business is doing – spoiler: it’s trending well ahead of schedule – and what comes next.

He tells the TechCentral Show about:

How Discovery Bank is doing financially and how it’s tracking against its business plan; Its client base – who they are and who the bank is targeting as its clientele (the answer may surprise you); Why Discovery launched a bank into what was already a competitive market and what it’s doing differently to its rivals to attract people to switch; The learnings from Discovery Health and Discovery Vitality, and how Discovery Bank has leveraged these in its products and services; Discovery Bank’s technology stack, why it chose the IT solutions it did, and why it built much of its banking solution in-house; What’s next from Discovery Bank in terms of products and solutions; and The bank’s plans with AI – and why it believes AI could be a gamechanger.

Lastly, Kallner, a prolific reader, shares two of his favourite non-fiction books with the TechCentral audience.

Don’t miss a great discussion!

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